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NETGEAR Centria WNDR4700/WNDR4720 Installation Guide
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1. The unique WiFi network name SSID and password are on the router s label If you changed these settings then look for the network name that you set up 3 Enter the router password and click Connect 14 Access the Router to Make More Changes After you use NETGEAR genie to set up the router you can log in to the router to view or change its settings gt To log in to the router 1 Launch a web browser from a computer or wireless devices that is connected to the router 2 Type www routerlogin net or www routerlogin com in the address field of the browser A login screen displays User name Password KKK Remember my password 3 Enter admin for the user name and password for the password The router Basic Home screen displays w kd aki ia Internet Wireless Attached Devices ren 5 5 AR STATUS GO000 EE es tha a Humber of Devices upiPansword PerneciPas Parental J Controls ReadySHARE Guest Network STATUS OT ENABLED STATUS No WEE drive STATUS MOT ENABLED See the User Manual for more information about the router screens 15 Change Your Password 5 6 To change the password for the router user name Log in to the router Select Administration gt Set Password to display the Set Password screen Old Password Set Password Repeat New Password _ Enable Password Recovery Type your old password and type the new password twice NETGEAR recommends that you u
2. Network Settings 0200005 13 Join the Wireless Network 0000 cece eee 14 ie APA AA 14 Manual Ci a ARARO AY 14 Access the Router to Make More Changes 15 Change Your Password 00 cece eee eens 16 Retrieve Your Password n nanana aa aaneen 16 Format the HDD from the Router Menu 17 KUDOS NO Ma ak AKDA BAG BAKA aaa 17 ReadySHARE Access 0 0 eee 18 ReadySHARE Vault App 0 0 0 2 eee 18 ReadySHARE Printer a 19 NETGEAR genie ADD aaa iu AK G AG wowed ded ad eee nan 20 NETGEAR genie Mobile App 21 Getting to Know Your Router Most connectors are on the rear panel Power connector USB Power On Off LAN ports 1 4 WAN Restore Internet Factory port Settings The following figure shows the front and side panel WPS WiFi On Off Backup USB port Card reader LEDs The router has buttons on the side and LEDs on the front e WPS Use WPS to add a wireless computer or device to the network e WiFi On Off Turn the wireless radios on and oft e Backup Press for 2 seconds to back up files on a card attached to the card reader onto the HDD inside the router e USB 3 0 port Connect a USB device e Card reader Connect an SD MMC MS or MS Pro type card Table 1 LEDs LED Solid amber The router is starting up Blinking amber The firmware is upgrading or the Restore Factory Settings button was
3. connection You can get answers to common router issues here Some simple network tools are available to help you debug the network as well 20 NETGEAR genie Mobile App gt 1 To install the genie mobile app Use your mobile device to navigate to the Apple AppStore or Google Play for Android and search for NETGEAR genie You can use the following QR codes to speed up this process Install the app on your iPad or phone Launch the app and it displays the dashboard screen To use this app you need a WiFi connection from your phone or iPad to your NETGEAR home network Login NETGEAR genie e Manage WiFi settings and guest access for your home network e View a map of your network e Set up or manage Parental Controls Use Traffic Meter to check your Internet usage e With My Media play media on devices on your network 21 2012 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language i in any form or by any means without the written permission of NETGEAR Inc DO NOT stack equipment or place equipment in tight spaces or in drawers Be sure that your equipment at least 2 inches 5 cm of air space Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other
4. countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein 22
5. pressed Solid green The router is ready Blinking green The firmware is corrupted See www netgear com support Off Power is not supplied to the router Solid green The Internet connection is ready Solid amber The Ethernet cable connection to the modem has been detected Off No Ethernet cable is connected to the modem Solid blue The wireless radio is operating in either 2 4 GHz or 5 GHz mode Blinking The router is in WPS mode Off The wireless radios are off for both 2 4 GHz and 5 GHz Solid blue The router has accepted the USB device The USB device is ready to be used Blinking blue A USB HDD is plugged in and is trying to connect Off No USB device is connected someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device Solid green The internal HDD is working fine Solid green plus red The HDD is 85 full Blinking green Someone pressed the Backup button SD card data is being copied to the internal HDD Blinking green and red The HDD is 95 full Solid red The HDD is not formatted the HDD connection is loose or failure alert Off No internal HDD is connected Install Your Router Make sure that your Internet service is active before you install the router Follow steps 1 through 5 1 Prepare your modem a Unplug your modem s power DSL or cable b Ifthe modem has a battery _ backup remove its batteries 74m z c If yo
6. Fi LED is lit e Close and reopen the browser to make sure that the browser does not cache the previous page e Type http routerlogin net e If the computer is set to a static or fixed IP address this is uncommon change it to get its IP address from the router 17 ReadySHARE Access After installation and setup you can insert a USB storage device into the USB port on the router and share the contents with other network users If your USB device has special drivers it is not compatible Note If your USB device requires a power supply you must use it when connecting your USB device to a NETGEAR router or gateway It might take up to 2 minutes before the USB drive is ready for sharing after it is connected to the router gt To access your internal HDD or a USB device On Windows systems use any of these methods e Select Start gt Run and enter readyshare in the dialog box Click OK e Open Explorer or Safari and enter readyshare in the address bar e Open My Network Places and enter readyshare in the address bar On Mac systems do this Select Go 5 Connect to Server N gt y Enter smb readyshare as the Server Address 3 Click Connect The readyshareconnect exe file for Windows is available to download here www netgear com readyshare ReadySHARE Vault App ReadySHARE Vault lets you easily back up files from your Windows computer onto a hard disk drive HDD inside your router or to a
7. Technical Support Thank you for selecting NETGEAR products For indoor use only in all EU countries and Switzerland After installing your device locate the serial number on the label of your product and use it to register your product at www NETGEAR com register Registration is required before you can use our telephone support service Registration through our website is strongly recommended Go to hitp support netgear com for product updates and web support NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA 201 14321 02 July 2012 Centria WNDR4700 WNDR4720 Installation Guide I NETGEAR CENTRIA Package Contents The box contains the following items If any items are incorrect missing or damaged contact your NETGEAR dealer Note Only Model WNDR4720 includes a hard disk drive HDD Tray HDD Centria Ethernet cable Power adapter Note Your hard disk drive was shipped external to Centria to protect it from any accidental damage Please do ensure when shipping Centria to always remove the hard drive from the internal slot You can use this diagram to cable and connect your router or follow the detailed instructions in this booklet 1 Prepare your modem Unplug your modem If it has a battery backup remove the battery 2 Connect your modem 3 Insert a hard disk drive Plug in your modem Put the b
8. USB disk attached to the router USB port To learn about ReadySHARE Vault or to download and install it visit www netgear com readyshare 18 ReadySHARE Printer ReadySHARE Printer lets you connect a USB printer to the router s USB port and access it wirelessly gt To set up ReadySHARE Printer 1 Connect the USB printer to the router s USB port with a USB printer cable 2 On each computer that will share the printer a Install the current USB printer driver software available from the printer manufacturer b Download and install the NETGEAR USB Control Center utility available in the ReadySHARE Printer area at www netgear com readyshare c Select the language 3 If prompted select the printer and click the Connect button for each computer Once the connection is established on the first computer the status changes to Manually connected by xxx The utility on each computer handles the printing queue After you have completed step 3 for all computers the status of the printer should appear as Available on each computer e The USB Control Center utility must be running for the computer to print to the USB printer attached to the router If you exit the utility printing does not work e Some firewall software such as Comodo blocks the ReadySHARE Print utility from accessing the USB printer If you do not see the printer in the utility you can disable the firewall temporarily to allow the utility to wor
9. attery k AAN option al back in Then cable the modem to the router Internet port DSL or Cable Router 4 Power on the router El Internet Modem computer SD 5 Connect a 6 Launch a browser Compliance Declarations of Conformity For complete DoC visit the NETGEAR EU Declarations of Conformity website at htip support netgear com app answers detail a id 11621 For GNU General Public License GPL related information visit htip support netgear com app answers detail a id 2649 This symbol is placed in accordance with the European Union Directive 2002 96 on the Waste Electrical and Electronic Equipment the WEEE Directive If disposed of within the European Union this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive CEO Contents Getting to Know Your Router 2 00000 e eens 4 ISAN YOUR OWE 2caedecdadasde cutee Giees da onan weeds 6 1 Prepare your modem a 6 2 Connect your modem aaan anaana 6 4 Power on the router cee eee Fi 5 Connect a computer 225406442 oaa aaaea 8 6 Launch a browser 0 0 00 ccc eee eee 8 Install an HDD Optional cecy ences gost euceteg egee cures 9 Format the HDD 22 ee ee 10 Remove a Hard Disk Drive HDD 10 Preset Wireless Security 0 0 0 0 0c cece ee eee 12 Wireless
10. gs record them here for easy reference and then store this booklet in a safe place WiFi Network Name SSID Network Key Password To retrieve or update your wireless password type www routerlogin net in a web browser and log in using the default user name admin and password password Select Wireless Settings to locate your wireless password 13 Join the Wireless Network Choose the WPS method or the manual method to join your wireless network WPS Method Wi Fi Protected Setup WPS lets you connect to a secure WiFi network without typing its password Instead you press a button or enter a PIN NETGEAR calls WPS Push N Connect some older WiFi equipment is not compatible with WPS WPS works only with WPA2 or WPA wireless security gt To use WPS to join the wireless network 1 Press the WPS button on the side of the router 2 Within 2 minutes press the WPS button on your wireless computer or device or follow the WPS instructions that came with the device The WPS process sets up your wireless computer with the network password and connects you to the wireless network Manual Method With the manual method you choose the network that you want and type its password to connect gt To connect manually 1 On your computer or wireless device open the software that manages your wireless connections This software scans for all wireless networks in your area 2 Look for your network and select it
11. k For information about using ReadySHARE Printer see the User Manual by clicking the Documentation link in the router management interface or on the Support website http support netgear com NETGEAR genie App The genie app is your home network dashboard It lets you easily view Manage and control your entire home network and helps you fix common network problems You can use the genie app or the genie mobile app Ba Za a AN uw Router Settings LL WiFi Connection Internet STATUS GOOD STATUS Connec ted Click here genie app ja iy p Can ReadySHARE Network Map Parental Controls Number of devices 16 Click here Click here Visit the NETGEAR genie web page at www netgear com genie From the genie app you can do the following Internet Monitor and repair Internet connectivity issues for both wired and wireless connections WiFi Connection View or change your router wireless settings Router Settings Log in to your router to view or change its settings Network map View network devices connected to your network Parental Controls Manage parental controls to protect devices in your network from inappropriate content ReadySHARE If you connected a USB storage device or printer to the USB port on the router then you can access its contents Support Support FAQs are available on your computer without an Internet
12. open the browser and type http routerlogin net in the address bar or see Troubleshooting on page 17 e If you installed an HDD you can format it when prompted or do that later e During installation you can download and install the ReadySHARE Vault app or do that later ReadySHARE Vault lets you manage your backups from your computer See ReadySHARE Vault App on page 18 Install an HDD Optional You can install a hard disk drive HDD in the router The router supports both 1 inch and 0 75 inch SATA HDDs gt To install a hard disk drive 1 Make sure the router is turned off 2 Open the router side door and move the internal latch down as shown This allows you to insert the HDD 3 If you are installing a 0 75 inch HDD insert the tray into the router Follow the THIS SIDE UP and the BACK OF PRODUCT signs on the tray to place it in the correct orientation 4 Insert the HDD 5 Close the latch to secure the HDD place 6 Close the side door of the router Note If the latch is not in the correct position or the HDD is inserted in the wrong direction then the side door to the router cannot be closed If the internal HDD is not formatted the HDD LED turns red The SATA interface is up Format the HDD If you install the HDD during your initial router setup the router detects it and prompts you to format the HDD You can follow the prompts to do so or wai
13. se the password recovery feature when you change your password Select the Enable Password Recovery check box You are prompted to select security questions and type the answers which are saved Click Apply Retrieve Your Password gt To use password recovery to retrieve a forgotten password You need to enable password recovery as described in the previous section in order to use this feature 1 2 Launch a web browser from a computer or wireless device that is connected to the router Type www routerlogin net or www routerlogin com in the address field of the browser When the login screen displays click Cancel You are prompted to enter your saved answers so that you can log in to the router 16 Format the HDD from the Router Menu 1 Select Advanced gt Storage gt Advanced Settings 2 Click the Format Internal Hard Drive button Troubleshooting If you turn off the router when an HDD is installed wait 2 seconds before turning it back on to give the HDD enough time to reset If the HDD LED is red and it used to be green the HDD connection could be loose Turn off the router Disconnect the HDD and then connect it again Turn the router on and check the HDD LED If the browser does not display the web page e Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router e Make sure that the router has power and that the Wi
14. t until later and log in to the router to format the HDD from the router menu See Format the HDD from the Router Menu on page 17 Remove a Hard Disk Drive HDD gt To remove the HDD 1 Make sure that the router is turned off 10 2 Open the router side door and release the internal latch as shown 3 Grab the top and bottom of the HDD with your fingers and pull to remove tt 4 lf you removed a 0 75 inch HDD remove the tray from the router 5 Be sure to place the latch back to the left so that the router side door can be closed 17 Preset Wireless Security This product has a unique WiFi network name SSID and network key password The default SSID and network key password are uniquely generated for every device like a serial number to protect and maximize your wireless security This information is on the label on the bottom of the product NETGEAR recommends that you do not change the preset WiFi network name SSID and network key password If you do change the settings the security SSID and password on the bottom of the product no longer apply ROUTER LOGI LOGIN NETGEAR Media Storage Router ND a Model WNDR4700 sA 12 Wireless Network Settings Record the default preset wireless settings that are printed on the label in the space below for easy reference WiFi Network Name SSID Network Key Password If you change the default settin
15. ur modem was already 1NG gt connected to another router disconnect the cable Internet between your modem and that router Now your modem should be o turned off and cabled only to the Modem wall jack for your Internet service 2 Connect your modem Router a Plug in and turn on your modem Replace the batteries if you removed them previously b With the yellow Ethernet cable that came with the router connect your modem to the Internet port of your router 3 Install a hard disk drive optional 3 For details see Install an HDD d Optional on page 9 4 Power on the router On Off i a Connect the power adapter to the router and plug the power adapter into an outlet b Before going to Step 5 wait for the Wireless LED on the front panel of the router to turn on If none of the LEDs on the front panel are on press the Power On Off button on the rear panel of the router 5 Connect a computer Router jj ra e LIT 4 Modem You can use an Ethernet cable not included or connect wirelessly e Use the Ethernet cable to connect your computer to an Ethernet port on your router e Or connect wirelessly by using the preset wireless security settings located on the label on the bottom of the router 6 Launch a browser 6 e fa web page does not open close and re
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