User manual - Arthur Holm
Contents
1. UP amp DOWN monitor movement ALL sends commands to all monitors simultaneously Se Auto image adjustment only for VGA signals on A E 6 Press and keys to select the monitor you want to control Monitor 7 Displays the name of the monitor that you are controlling 8 Communications status Green OK Red FAULT Control Shows the main control window 0 Shows the main memories window 1 Saves in memory monitor arrangements 2 Access to the setup menu This option is password protected 3 4 O 1 1 1 Displays the pop up errors window 1 14 List of memories stored Please note that some versions of Dynamic monitors do not have all these features and consecuently they may not all be operational 22 23 AHmcs Monitor Control Software CREATING MEMORIES 24 aa gt EB x EB EI ON OFF Empi EE VGA DVI go Unlock Lock o lt cn The use of Memories helps to set the arrangement of the room for different situations The configuration of each and every monitor is stored in the memory and the stored Memories can be retrieved with a single click to Suit any occasion 1 Set each monitor to the desired situation position up down input selection key lock etc 2 Click the icon to save the memory 11 3 Select memory number and name it appropriately 4 Press Save The monitor arrangement is saved and ready to be retrieved with a click AHmcs Monitor Control Software SYSTEM CONFIG2. Now turn the power off and remove the cable from GPI The system is now ready for operation IP CONTROL A wire between the GPI connections ARTHUR HOLM closing the contact AHmcs Monitor Control Software AHmcs software is supplied with the ERT unit on a USB pen drive This software is designed to control and diagnose an installation of Dynamic monitors The software runs on Windows OS AHmcs software can control up to 200 Dynamic monitors in groups of 30 One ERT unit is needed for every 30 monitors INSTALLATION 1 Run the file Install Monitor Control V2 0 3 2 Microsoft s NET Framework 3 5 has to be installed on the computer In current versions of Windows this software comes preinstalled In older versions it may not be installed In such case AHmcs will automatically install it During this process an Internet connection is needed ie Monitor Control Welcome to the Monitor Control Setup Wizard The installer will guide you through the steps required to install Monitor Control on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law 3 Click Next 20 AHmcs Monitor Control Software 4 In this window select the installation folder and clic
3. User manual ARTHUR HOLM AH ARTHUR HOLM ERT INTERFACE UNIT IP to RS422 AHnet Communications Protocol AHmcs Monitor Control Software ENG June 2011 Table of contents Welcome Safety instructions 4 Thank you for purchasing an ARTHUR HOLM product System description 5 Our product range has been designed to create the perfect meeting room where the screens are a part of the interior design as well as essential AHnet Protocol communication tools Connecting the equipment 9 Please read this installation and operating instructions carefully and keep them in a safe place for a future consultation ERT Interface Unit 10 We remain at your entire disposal if you have any suggestions ERT Interface Unit configuration 14 that would help us to improve our products AHmcs Monitor Control Software 24 Henrik Holm General Manager AH ARTHUR HOLM EC Regulations and Security 7 A CE ATTENTION Do not disassemble or modify the device in any way This symbol warn of the presence of dangerous un insulated voltages inside some of the components of sufficient magnitude to expose people to risk of electronic shock This symbol draws attention to important use and maintenance instructions in the manual that accompanies the unit This symbol indicates that the equipment conforms to the norms established by the European Community Safety instructions POWER SUPPLY This equipment must be powered by an external p
4. VIIVUnN O y ee In this window set the communication parameters Communications Timeout Retries Is the length of time in microseconds mS the system waits for a response from the monitor before sending a communication error By default is set at 100 When communication fails the system tries again Here you can specify how many retries before displaying a failure message By default is set at 3 In normal circumstances the default values are adequate These values can be modified if there are communication problems in the network and the monitors are controlled via the Internet 30 AHmcs Monitor Control Software EMAIL CONFIGURATION Emall configuration Host smtp gmail com Patt 587 From email address routerdemnaqmail com E Pod MMHMHHMNNKMMNH To email address zermicelalbiral com Security SSL This program can be configured to send an alarm by email if a fault in the system is detected The warning can report which monitor is failing and the cause of the malfunction This function must not be confused with the alarms sent by the ERT unit when set in Auto Check mode The mail server must be type POPS and an account like G mail can be used 31 AHmcs Monitor Control Software ERRORS WINDOW System messages EJ 31 05 2011 12 2
5. AHnet connection RS422 7 Connection to 12V power supply 8 GPI for system configuration ERT Interface Unit configuration For remote access web configuration you need a computer connected to the network and set to an IP address within the same range as the ERT unit The default IP address of the ERT unit is 192 168 0 125 Remote web configuration is limited to the essential features of the system To obtain assistance and information about the system access the Help menu some areas are accessible only to the manufacturer 1 Open your web browser 2 Key in http 192 168 0 125 and the following screen appears AHnet Router Configuration and Management a Mbttp 192 168 0 125 login htm Qr Google M ss M ARTHUR HOLM ERT Interface Configuration and Management Help Login Welcome to the Configuration and Management interface ai of the AHnet Router ERT Interface Unit Password L in y Please specify the username and password to login to the samne ota web interface See the User Guide and documentation for more information on logging in or retrieving a lost password Copyright Albiral Diplay Solutions All rights reserved www arthurholm com 3 Enter the username and password The default is Username user Password storm ERT Interface Unit configuration 4 The main page displays a the menu and basic system information AHnet Router Configuratio
6. 6 The monitor receives instructions WIRING DIAGRAM Data TX Data TX Data RX NC NC Data RD RJ 45 NC NC CON A oaARWN AHnet protocol The AHnet RS422 Communications Protocol is based on 5 Byte words Byte 0 Determines the type of monitor for example OxFA Dynamic monitor Byte 1 Determines the equipment s address where instructions are sent Byte 2 Determines the type of instruction Byte 3 Determines the value 1 of the instruction Byte 4 Determines the value 2 of the instruction In some cases Bytes 3 and 4 have no value and they are set to 0x00 When sending a word the equipment responds with the same word It receives but increasing the Byte 0 to 1 For example Send FA 01 01 01 00 Monitor 1 UP Receive FB 01 01 01 00 Monitor 1 UP If the instruction to be sent is an enquiry the response from the equipment on Byte O is also increased by 1 CONTROL BYTE The control byte can be checked to obtain the status of equipment The control byte gives the state of each Bit Bit O 1 UP position Bit 1 1 DOWN position Bit 2 1 Screen ON Bit 3 1 Button lock Bit 4 1 Input DVI 0 Input VGA Bit 5 Bit 6 Bit 7 1 System failure To send an instruction to all monitors simultaneously set the Byte 1 with OxF9 The instruction will be received by all monitors When sending an instruction to all monitors simultaneously the monitores do not send back confirmation of hav
7. 0 33 The unit 1 is blocked lt Empty gt y lt Empty gt SS EN lt Empty gt Unlock tock o lt n If a fault occurs a pop up window reports the problem The faulty monitor is dropped from the system until the Clear button is pressed If the problem persists the message appears again If a monitor is blocked by an object obstructing its movement it can be unlocked by pressing the button Unlock all Before unlocking a monitor it is imperative to examine the monitor personally to determine the reason for blocking Press Close to close the window 32 Information on disposal for users of waste electrical amp electronic equipment This symbol on the products and or accompanying documents means that used electrical and electronic products should not be mixed with general household waste For proper treatment recovery and recycling please take these products to designated collection points where they will be accepted on a free of N charge basis Alternatively in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling Please contact your local authority for further details of your nearest designated collection point Penalties may be appli
8. 30 days after the purchase date both freight and insurance will be paid by Albiral Display Solutions S L Although Albiral Display Solutions S L pays for transport and insurance cost Albiral Display Solutions S L will not be responsible for the damages caused by transport if the customer does not inform in writing when receiving the goods ii After 30 days of the purchase date both freight and insurance costs will be paid by the customer d Albiral Display Solutions S L will not be responsible for the damages caused by transport when this is paid by customer e The guarantee is not valid if persons other than authorised service Centre have handled the product and if the product has been manipulated f The beneficiary of the Guarantee will have to send the devices with the original packaging or an appropriate one to guarantee there are no damages during the transport g The guarantee is not valid if the customer does not include RMA form and copy of the purchasing invoice 3 Albiral Display Solutions S L recognized all guaranteed user rights by all legal rules from its region and in the absence of them all established consumer rights by general law 26 84 Contact your Authorized Distributor lan ARTHUR HOLM ARTHUR HOLM Albiral Display Solutions SL Fatima 25 Sant Hipolit de Voltrega 08512 Barcelona Spain TEL 34 93 850 23 76 23 83 FAX 34 93 850 25 50 23 72 WEB www arthurholm com E MAIL marketing albiral c
9. URATION EE en Auto lt Empty gt EE ee ER ON OFF sempe EE ow VGA DVI Eo Unlock Lock o E To access the setup menu click on the icon 13 You must enter the password config 25 AHmcs Monitor Control Software SYSTEM CONFIGURATION M Administration v2 0 2 Beta Configuration Test Monitor settings Options Number Id Group Name Monitors C c a Monitor 2 Group IP Addresses Monitor 3 Group IP Address Monitor 4 Monitor 5 Monitor 6 Group 2 192 168 0 126 2002 Group 1 192 168 0 125 2002 1 1 1 1 1 1 Monitor 7 1 Monitor 8 1 Monitor 9 1 Monitor 10 1 1 1 1 1 1 1 2 3 4 5 6 7 8 9 O 0w oM BAe UN Monitor 11 Monitor 12 Monitor 13 Monitor 14 Monitor 15 Monitor 16 ALLASATA SFAT Hi lt EMmpTty gt In the window of the set up menu configure the monitors connected to the ERT unit and the unit s IP address and port 1 Clicking on the Name cells monitor names can be edited 2 In Monitors configure the number of monitors connected 3 For each group of 30 monitors we must enter the IP address and port of the ERT unit serving that group 26 AHmcs Monitor Control Software TEST Administration v2 0 2 Beta Configuration Test Monitor settings Options Test file Next command Test E Time f s I Command Byte 1 i oe Load testfile Stop Beginning VIIIVUN eS oe In this window a test file Test xml c
10. an be loaded to set the monitors running continuously for verification of the mechanical movement This should be carried out only by authorised after sales service personnel 27 AHmcs Monitor Control Software TEST Administration v2 0 2 Beta Buscar en O Monitor Control test Documentos recientes Escritorio Mis documentos Nombre v Abrir Mis sitios dered Tipo p v LAELLA O Y MPO Click on Load test file to upload the file Then click Run to start the sequence of continuous movement Press Stop to stop the test sequence 28 AHmcs Monitor Control Software MONITOR SETTINGS Administration v2 0 2 Beta Configuration Test Monitor settings Options Administration Monitor Monitor 1 Down Unblock Pulse height ALLICA TAS Parameters Password Speed up slow Speed up fast Speed down slow Speed down fast First point Second point Screen on Protection slow Protection fast Load file Save to file o Py This window is disabled and only accessible by technical service personnel 29 AHmcs Monitor Control Software OPTIONS MENU Configuration Test Communications Timeout 100 Retries Email configuration Host Pott From email address Password To email address Security Monitor settings Options smtp gmail com 587 routerdemo gmail com service albiral com SSL Save Cancel
11. cable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on disposal in countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal 33 Product Warranty CONDITIONS OF WARRANTY 34 Albiral Display Solutions S L with this document guarantees all Albiral and Arthur Holm Trademark devices against defects in manufacturing in accordance with the following conditions 1 This guarantee covers the original product purchaser for a period of 24 months from the date of purchase 2 This guarantee covers a Parts During the warranty period the replacement of any electronic and mechanical parts against any defects in manufacturing The guarantee does not cover any faulty electronic and or mechanical components arising from incorrect installation non authorised modification and inadequate transport or as a result of atmospheric phenomenon b Labour Albiral Display Solutions S L covers labour costs for replacement of any defective parts in accordance to paragraph 2a during the period of this warranty c Transport costs i In the case that a manufacturing defect occurs within
12. dress and Subnet Mask require a reboot to take effect Apply d Configure IP address Subnet Mask amp Gateway in this window The Gateway needs to be configured only if you want Auto Check to send alarms by email The other parameters are set by default Now click Apply 16 ERT Interface Unit configuration 6 To configure Auto Check to send alarms click on the Alarms menu AHnet Router Configuration and Management a e Mbhttp 192 168 0 125 config alarms alarms_config htm Qy Google Ol E AA ARTHUR HOLM ERT Interface Configuration and Management e Home e Configuration o Network o Alarms o Users e Management o Serial Ports o Connections e Logout Help Alarms Configuration Alarm Notification Settings v Enable alarm notifications Mail Server Address SMTP 81 184 6 211 From E Mail Address demo ahnet com Apply Alarm Conditions SNMP EnableAlarm TypeTrigger Trap Send To Email Subject MV Alami gpio00001 disabled j tech company com A unit is not responding MV Alarm2 gpi0o00010 disabled j tech company com A unit is blocked Protection STOP O Alarm3 gpioxxxxx disabled Check Enable alarm notifications Enter the address of the SMTP mail server Enter the email address of the ERT unit after From E mail Address an address in the mail server must have been assigned to the ERT 17 ERT Interface Unit configuration 7 Select Alarm 1 This
13. ing received it AHnet protocol COMMANDS Command FA XX 01 01 00 FA XX 01 00 00 FA XX 02 01 00 FA XX 02 00 00 FA XX 03 01 00 FA XX 03 00 00 FA XX 04 01 00 FA XX 04 00 00 FA XX 05 00 00 FA XX 13 00 00 FA XX 14 00 00 FA XX 15 00 00 Instruction Go UP Go DOWN Screen ON screen OFF Input select VGA Input select DVI Button LOCK Button UNLOCK Auto config VGA Failure OFF Inquiry control byte Firmware version Response FB XX 01 01 00 FB XX 01 00 00 FB XX 02 01 00 FB XX 02 00 00 FB XX 03 01 00 FB XX 03 00 00 FB XX 04 01 00 FB XX 04 00 00 FB XX 05 00 00 FB XX 13 00 00 FB XX 14 CB1 CB2 FB XX 15 FW ERT Interface Unit CONNECTING THE EQUIPMENT ADORE SS 000000 pjo reh Maximum number of monitors connected per unit 30 Set the address of the equipment Address The address of the first monitor should be 1 Termination must be active on the last monitor Termination Switch ON Maximum length of an entire cable line from ERT unit to the last connected monitor 500 mts 1640 feet ERT Interface Unit The main function of the ERT Interface Unit is linking the RS422 Protocol to an IP address To help control and configure the monitors AHmcs AH monitor control software is included in the USB pen that comes with the unit Other systems with RS422 IP can also be used to control the monitors ERT units have an Auto Check working mode When Auto Check is selected the unit sends an ala
14. k Next T Monitor Control Select Installation Folder The installer will install Monitor Control to the following folder To install in this folder click Nest To install to a different folder enter it below or click Browse Folder C Archivos de programa Albiral M onitor Controls Install Monitor Control for yourself or for anyone who uses this computer Everyone Just me j Monitor Control Confirm Installation The installer is ready to install Monitor Control on your computer Click Next to start the installation 5 To confirm installation click Next 21 AHmcs Monitor Control Software AHmcs Monitor Control Software 6 This window informs that the installation is complete MAIN SCREEN Press Close i Monitor Control DER m at Installation Complete CEO Meeting Sales Europe Meeting Monitor Control has been successtully installed A t Sales Meeting North America uto dia Shareholders Meeting Click Close to exit A Marketing mam Development Meeting Weekly Video Conferencing 8 Raceday Follow Up EE Sponser Meeting Cancel 10 WALEN Please use Windows Update to check for any critical updates to the NET Framework i 7 You will see this icon on your desktop Now you can launch the software Lock amp Unlock keys override the Up amp Down buttons on the monitor Select input VGA and DVI LCD screen ON and OFF w N
15. n and Management a bttp 192 168 0 125 home htm Qr Google Mm HE Pag ARTHUR HOLM ERT Interface Configuration and Management e Home e Configuration o Network o Alarms o Users e Management o Serial Ports o Connections e Logout Help Home Getting Started Tutorial Not sure what to do next This Tutorial can help System Summary Model ERT Interface Unit IP Address 192 168 0 125 MAC Address 00 40 9D 3F 0F 3D Description ERT Interface Unit Contact www arthurholm com Location None Device ID 00000000 00000000 00409DFF FF3F 1637 Copyright Albiral Diplay Solutions All rights reserved www arthurholm com 15 ERT Interface Unit configuration 5 Click on Network configuration and the following window appears AHnet Router Configuration and Management 4 bP http 192 168 0 125 config network network_config htm Q7 Google OA HE Com s hiva Facebook Apple Traductor catal ALBIRAL Google Maps CatalunyaCaixa Banesnet P AH ARTHUR HOLM ERT Interface Configuration and Management e Home e Configuration o Network o Alarms o Users e Management o Serial Ports o Connections e Logout Help Network Configuration IP Settings Obtain an IP address automatically using DHCP Use the following IP address y IP Address 192 168 0 125 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Changes to DHCP IP ad
16. om Arthur Holm is a registered brand by Albiral Display Solutions SL Specifications subject to changes without previous notice
17. ower supply of 12Vdc Always use the power supply that came with your ERT Interface Unit ENVIRONMENT Place the equipment on a raised area Place the equipment in a ventilated area Keep the equipment away from Rain or water Excessive heat cold or humidity Area exposed to direct sunlight Dirty areas Equipment generating strong magnetic fields System description The ERT Interface Unit and AHnet Communication Protocol have been developed to control configure and diagnose Arthur Holm monitors This system converts between RS422 Protocol and IP through a twisted pair CAT 5 ethernet cable Each unit has an input connector and Loop Through RJ45 type It is connected in cascade making the wiring simple The AHnet Communication Protocol can also be used in diferent control platforms AHmcs software is supplied on a USB pen drive with the ERT unit This software provides total control of the Arthur Holm monitors COMMUNICATIONS PROTOCOL Communication RS422 Connection RJ45 Wiring CAT 5 SPEED amp CONFIGURATION Baud Rate 38400 Data Bits 8 Parity None Stop Bits 1 System description CONNECTION This interface uses a twisted pair CAT 5 ethernet cable Only 2 of the 4 pairs in the CAT 5 cable are used One pair is used to send data sending instructions to the equipment and the other pair is used to receive data the equipment responding Pins 1 amp 2 The monitor responds Pins 3 amp
18. rm by email if a monitor stops responding or goes into protection mode for example if an object is blocking the monitor cover plate It is important to note the following points 1 When the router is in Auto Check monitors can not be controlled via IP and have to operated manually This way user safety is increased 2 The alarm mail system sends a generic message when a monitor fails or goes into protection mode 3 To use the mail system you must have an SMTP mail server EXAMPLES OF MAILS GENERATED 10 A unit is not responding Date Monday 15th of May 2011 10 22h From demo ahnet com To John Tech lt j tech company com gt Transition Alarm A unit is blocked Protection STOP Date Monday 15th of May 2011 10 22h From demo ahnet com To John Tech lt j tech company com gt Transition Alarm ERT Interface Unit INSTALLATION Ethernet ETHERNET ARTHUR HOLM 11 ERT Interface Unit ERT Interface Unit CONNECTING THE POWER SUPPLY FUNCTIONS O ETHERNET ARTHUR HOLM L N Epa gt 1 Work mode selector Power supply connexion diagram a IP Control b Auto Check 2 Closed GPI indicator 3 Ethernet connection 4 Operation indicator ON 5 Activity indicator leds a In IP control mode indicate communication with the monitor b In Auto Check mode the lights warn of monitor failure 6
19. window appears AM ARTHUR HOLM ERT Interface Configuration and Management Alarm 1 Configuration Alarm Conditions Send alarms based on GPIO pin states Pin 1 flow Pin2 tow Pin3 Low Pin 4 tow Pin5 High Alarm recurrence time 10 secs O Send reminders while GPIO pins remain in this state Every 10 secs O Send alarms based on serial data pattern matching Pattern default Alarm Destinations yy M Send E mail to the following receipients when alarm occurs To j tech company com CC Priority Normal Subject A unit is not responding O Send SNMP trap to following destination when alarm occurs Destination 0 0 0 0 Apply Cancel In Send E mail to enter the email address to which the alarm will be sent Press Apply You have to repeat the same process again for Alarm 2 Press Logout to exit 18 ERT Interface Unit configuration 8 Finally to use the Auto Check we have to check the monitors linked to the ERT Interface Unit The monitors must be connected and working Place the mode selector work 1 on Auto Check position Turn off the ERT unit Put a wire between GPI connections to close the contact Power up the ERT unit The system will check how many monitors are connected Wait When the process is completed all LED indicators will light in flashing mode
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