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Hideaway™ LCD KVM Switch KL3116 User Manual

1. iae Die eiue 40 ddl ULP 41 FZSOAN uendere eke lacs ete 42 ES ODIT cits rtm ie cree Se cee Ue ine Meteo tute ead Sent Ea 42 Chapter 5 Hotkey Operation OVerVvieW nligubeie PE ee E ee lo e reu pi 43 Hotkey Port Access illa o 44 Invoking Hotkey 44 Exiting Hotkey 44 Hotkey Mode Operation 44 Hotkey Mode Characteristics 44 Selecting the Active 45 Auto Scan Mode eh 46 Invoking Auto Scan 46 Pausing Auto Scans esum fera dai eri 46 Exiting AutoScan 46 Skip Mode ii Tia 47 Hotkey Configuration 48 Alternate Hotkey Invocation 48 Alternate OSD Invocation 48 Port OS 49 Miscellaneous lt 49 vi KL3116 User Manual Hotkey Summary Table 50 Chapter 6 Keyboard Emulation Mac Keyboard Emulation 51 Sun Keyboard Emulation 52 Chapter 7 Firmware Upgrade Preparation ama D
2. IEEE EHE EE SE A DOO Tp ODODO EB 6 Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly See page 19 for opening and closing procedures After determining that the switch is properly lined up and operating correctly finish up by fully tightening down the partially tightened front attachment screws inserted in step 3 69 KL3116 User Manual Dedicated Invocation Keys Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey Mode and the OSD as shown in the diagram below Note These keys are toggles Press once to invoke the feature press again to exit 70 Appendix Specifications Function KL3116 Computer Direct 16 Connections ag 512 via Daisy Chain Port Selection Pushbutton switches OSD Hotkeys Connectors KVM Ports 16 x SPHD 15 F yellow Daisy Chain 1 x DB 25 M black Firmware Upgrade 1 x RJ 11 F black External Console Port 1 x SPHD 15 M green USB Port 1x USB Type A F white External Mouse Port 1 x 6 pin Mini DIN F green Power 1x3 Prong AC Socket LEDs On Line 16 green Selected 2 x 7 segment LED display Switch 2 x 7 segment LED display Port Power 1 blue Lock 1 x Num Lock green 1 x Caps Lock green 1 x Scroll Lock green LCD Power 1 x LCD Power On Off orange
3. Components Front View No Component Description 1 Upper Handle Pull to slide the LCD module out push to slide the module in See item 7 in this table and page 19 for more details on sliding the console in and out 2 LCD Module Keyboard Module See LCD Module page 8 See Keyboard Module page 7 4 Lower Handle Pull to slide the keyboard touchpad module out See item 1 in this table and page 19 for more details on sliding the console in and out 5 Power LED Lights blue to indicate that the unit is receiving power 6 Keyboard Release Catch These catches one on each side release the keyboard touchpad module so you can slide it away 7 LCD Release These catches one on each side release the LCD module Catch so you can slide it away 8 Rack Mounting The rack mounting tabs located at each corner of the unit Tabs secure the chassis to a system rack See Standard Rack Mounting page 12 for details Chapter 1 Introduction Keyboard Module No Component Description 9 Keyboard Standard 105 key keyboard 10 Touchpad Standard mouse touchpad 11 Lock LEDs amp The Num Lock Caps Lock Scroll Lock LEDs are located Reset Switch here A Reset Switch is located just to the right of the Lock LEDs Press this recessed switch in with a thin object to perform a System reset 12 External Mouse You can use this port to connect an external PS 2 mouse P
4. If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result
5. Switches 1 x Slide FW Upgrade Recovery I P Rating 100 240VAC 50 60Hz 1A Power Consumption 120V 35 2W 230V 41 8W Keyboard Mouse Emulation PS 2 USB Scan Interval 1 255 seconds Video 1280x1024 75Hz DDC2B Environment Operating Temperature 0 409 C Storage Temperature 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Malan 17 50 kg Dimensions L x W x H 70 50 x 48 20 x 4 40 cm 19 1U 71 KL3116 User Manual Troubleshooting General Problem Solution Keyboard and or mouse do not work after computer boots up For computers with PS 2 connectors if you are using 2L 520xP cables make sure that all the connectors Keyboard video and mouse are plugged into their ports on the computer before starting the computer Plugging the cables in after the computer has booted will not resolve the problem When emulate the Sun keyboard can t go into OK Mode Stop A To go into OK Mode use the following key sequence Press and release Ctrl 2 Press and hold T 3 Press and hold A 4 Release T and A together a There are ghost images on the external monitor The distance between the external console and the KL3116 is too great The maximum VGA cable distance should not exceed 20m and in some cases may need to be shorter Replace the VGA cable with one of an appropriatel
6. catch Opening Separately 1 Pull the release catch to release the console and pull the top panel a few centimeters toward you Once the console has been released you can let go of the catch KL3116 User Manual 2 Pull the top panel all the way out until it clicks into place 20 Chapter 3 Basic Operation 4 Reach underneath and pull the keyboard module all the way out until it clicks into place Opening Together Refer to the diagrams in the Opening Separately section as you do the following 1 Pull the release catch and pull the top and bottom panels out until the keyboard module clicks into place Once the console has been released you can let go of the release catch 2 Pull the top panel the rest of the way out until it clicks into place 3 Rotate the top panel all the way back to expose the LCD screen Note Refer to the warning regarding placing excessive weight on the keyboard module on the following page 21 KL3116 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg Failure to heed the information below can result in damage to the keyboard module RIGHT Rest your hands and arms lightly on the keyboard module as you work WRONG DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module 22 Chapter 3 Bas
7. 2 mq Ctrl 3 m Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 E Enter Return Backspace Delete Insert Help Ctrl F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key 51 KL3116 User Manual Sun Keyboard Emulation PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 wt Ctrl 2 mQ Ctrl 3 0 Ctrl 4 C Ctrl H Help ER Compose zz Note 1 When using key combinations press and release the first key Ctrl then press and release the activation key 2 If you need to go into OK Mode which requires Stop A see Troubleshooting p 72 52 Chapter 7 Firmware Upgrade The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our web site as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them Preparation To prepare for the firmware upgrade do the following 1
8. USB keyboard and USB mouse Dualinterface supports PS 2 and USB keyboards and mice in the KVM Ports Supports external PS 2 mouse USB peripheral support for attached computers Conveniently located station and port selectors each with two 7 segment LED displays to quickly switch to target computers Dedicated Hotkey Mode and OSD Invocation Keys reduce the number of keystrokes and provide quick access to these functions Convenient computer selection via mouse driven intuitive On Screen Display OSD menus and Hotkeys OSD tree structure makes finding and managing computers easy Dualslide LCD monitor slides independently of the keyboard touchpad Console lock enables the console draw to remain securely locked away in position when not in use Daisy chain up to 31 additional KH3116 KH0116 CS 1716 and ACS 1216A KVM switches to control up to 512 computers No software required Hot pluggable add or remove computers without powering down the switch OSD port list automatically expands when new stations are added Auto Scan Mode enables continuous monitoring of user selected computers Security Administrator User password authorization for enhanced security protection Administrator access rights synchronized between master and slave stations Two level password security only authorized users can view and control computers Supports one Administrator and four User accounts with separat
9. console To exit Auto Scan mode press the Spacebar or Esc F8 LOUT Clicking the F8 field or pressing F8 logs you out of the OSD and blanks the Console screen This is different from simply deactivating the OSD when you are at the Main Screen by pressing Esc With this function you must log in all over again to regain access to the OSD whereas with Esc all you have to do is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Menu You must input your password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu a Null Port message displays on the screen The OSD Hotkey will bring up the Main OSD Screen 42 Chapter 5 Hotkey Operation Overview For speed and convenience the KL3116 provides a hotkey function that allows you to switch ports and make some configuration settings directly from the keyboard Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard The KL3116 provides the following hotkey port control features Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching The following configuration settings can also be performed with the hotkey function Setting the Hotkey Invocation Hotkey Setting the OSD Hotkey Setting the Port Operating
10. of the situation and gives you the option to continue or cancel the upgrade The firmware Ver 1 0 is not newer than current firmware Ver 1 0 090 in device KL3118 MAIN 000 Continue the upgrade Yes No gw If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful The Fammare upgrade mai suocesih ade than device MAIN 060 ade OF Device Descagton Device FAW Ver 1 0 090 pee Ver 10 030 Press Lame venus Lares pmm e Click Finish to close the Firmware Upgrade Utility 56 Chapter 7 Firmware Upgrade Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed Firmware Upgrade Recovery There are basically two conditions that call for firmware upgrade recovery When you begin a firmware upgrade but decide not to proceed with it When the Mainboard firmware upgrade fail
11. product at our online support center International http support aten com North America http www aten usa com product registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5323 7178 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operat
12. regain normal control of the console Atthe conclusion of some hotkey operations you automatically exit hotkey mode With others you must exit manually by pressing Esc or Spacebar 44 Chapter 5 Hotkey Operation Selecting the Active Port Each KVM port is assigned a port ID see Port ID Numbering page 28 You can directly access any computer on the installation with a hotkey combination that specifies the Port ID of the KVM port that the computer is connected to The steps involved are 1 Invoke hotkey mode see page 44 2 Key in the computer s Port ID number The Port ID numbers display on the Command Line as you key them in If you make a mistake use Backspace to erase the wrong number 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit hotkey mode 45 KL3116 User Manual Auto Scan Mode The KL3116 s Auto Scan feature automatically switches among all the active KVM Ports that have been designated as accessible under Scan Skip Mode so that their activity can be monitored automatically See SCAN SKIP MODE page 35 for more information Invoking Auto Scan To start Auto Scanning key in the following Hotkey combination 1 Invoke hotkey mode see page 44 2 Press A After you press A you automatically exit Hotkey Mode and enter Auto Scan Mode While Auto Scan mode is in effect ordinary keyboard and mouse functio
13. 4 Daisy Glhalning ix eren RI E 17 Chapter 3 Basic Operation Opening the Console 19 Opening 5 19 Opening 21 Operating 5 22 Closing the Console 23 KL3116 User Manual LCD OSD 25 The LCD Buttons 25 LCD Adjustment Settings 26 Hot Pl ggirig mL EE ea cue RO 27 Switching Station 5 27 Hot Plugging KVM 27 Powering Off and Restarting 27 Port Selection e ILIA IPs 28 Port ID Numbering ti x reme Rer Mer e hd XR 28 Chapter 4 OSD Operation OSD Ovetvlew eir ERE CH dde AR ERROR EUR 29 Loggingilniz creare ta ER ER ee Each x adque ET 29 OSD Main Screen nes 30 OSD Main Screen 31 OSD Navigation 31 OSD Functions cie ice Eton E VR e PRO Canter P EI I n 32 FIGOTO URP LUE sayy doc et 32 E2EIS Tis id ode Pa tud NC IE SE LASS cate 33 FS SET areata ale ERE EU LE ERES 34 EA ADM ce en a tre Cd loe ce recie ele eos PER ERR 36
14. 57 272 25 385 400 2 17 32 10 145 160 18 273 288 26 401 416 3 33 48 11 161 176 19 289 304 27 417 432 4 49 64 12 177 192 20 305 320 28 433 448 5 65 80 13 193 208 21 321 336 29 449 464 6 81 96 14 209 224 22 337 352 30 465 480 7 97 112 15 225 240 23 353 368 31 481 496 8 113 128 16 241 256 24 369 384 32 497 512 63 KL3116 User Manual OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full Access For all Users on all Ports Hotkey Command Mode Y Activated Set Operating System Win Keyboard Language Auto 0 Dual Console Set Console Mode Hotkey Num Lock Restore Default Values N Clear the Name List N Reset Station IDs Y Firmware Upgrade 64 Appendix Clear Login Information If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off t
15. AUTUSCN Enterprise KVM Solutions by ATEN Hideaway LCD KVM Switch KL3116 User Manual www aten com KL3116 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China WURDE O 1 ERES MR RE EEST 11363 2006 38 E FIRE ER ZI Ea TES SUBE SJIT 11363 20068 BR EER X SUB EU SI ERSTER E HAMA He E HSJ T 11363 2006 B EER KL3116 User Manual User Information Online Registration Be sure to register your
16. Chapter 2 Installation describes how to set up your installation The necessary steps from a basic single stage hookup to a complete daisy chained operation are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the KL3116 Chapter 4 OSD Operation provides a complete description of the KL3116 s On Screen Display OSD and how to work with it Chapter 5 Hotkey Operation details all of the concepts and procedures involved in the Hotkey operation of your KL3116 installation Chapter 6 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 7 Firmware Upgrade explains how to use this utility to upgrade the KL3116 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the KL3116 viii KL3116 User Manual Conventions This manual uses the following conventions Monospaced 1 Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example S
17. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device to get a list of available firmware upgrade packages 2 Choose the firmware upgrade package you want to install usually the most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of the switch A lt gt SU 4 Shut down the computers on your KL3116 installation 53 KL3116 User Manual 5 From your KVM switch console bring up the OSD see page 29 and select the FA ADM function 6 Scroll down to FIRMWARE UPGRADE see page 39 Press Enter then press Y to invoke Firmware Upgrade Mode The current firmware upgrade version displays on the screen for your reference Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Welcome to the Upgrade Unity Put you device into Femware Upgrade Mode Use the Upgrade Cable to connect ts Femme Upgrade to your compuini or connect ma Ethemel Agee to th
18. H key again Alternate OSD Invocation Keys The OSD activation method can be changed from tapping the Scroll Lock key twice to tapping the Ctrl key twice Ctrl Ctrl or the Alt key twice Alt Alt To change the OSD Invocation method do the following 1 Invoke hotkey mode see page 44 2 Press and release the T key Note This procedure cycles among the three methods To revert back to a previous method invoke hotkey mode then press and release the T key again Repeat if necessary 48 Chapter 5 Hotkey Operation Port OS Configuration The KL3116 s default port settings are for a PC Compatible operating platform You can modify the platform setting for each port by first bringing the KVM focus to the port and then using the following hotkey combination Invoke hotkey mode see page 44 N Press and release the appropriate Function key as shown in the following table Key Operation F1 Sets the Windows keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac keyboard operating platform for the port that currently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus R Enter Reset everything to the default settings Note The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets After completing a settin
19. OSD Factory Default Settings 64 Functions 32 Hotkey 29 Main Screen Headings 31 Navigation 31 Overview 29 Password 29 P Password 29 Port ID Numbering 28 Port OS Configuration 49 Port Selection 28 Powering Off and Restarting 27 R Rack Mounting Optional 66 Standard 12 Rear View 9 Restarting 27 RoHS ii S Safety Instructions General 59 Rack Mounting 61 SJ T 11364 2006 ii Skip Mode 47 Specifications 71 Station IDs 17 Station Positions Switching 27 Sun Systems Keyboard Emulation 52 Switching Station Positions 27 System Requirements 4 T Technical Support 62 Telephone Support iii Troubleshooting 72 U User Notice iii 76
20. Setting Function OSD Selects which Hotkey activates the OSD function HOTKEY Scroll Lock Scroll Lock Ctrl Ctrl or Alt Alt Since the Ctrl key combination may conflict with programs running on the computers the default is the Scroll Lock combination PORT ID Allows you to position where the Port ID appears on the monitor The DISPLAY default is the upper left corner but you can choose to have it appear POSITION anywhere on the screen Use the Mouse or the Arrow Keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the Port ID display then Click or press Enter to lock the position and return to the Set submenu PORT ID Determines how long a Port ID displays on the monitor after a port DISPLAY change has taken place The choices are User Defined which lets DURATION you select the amount of time from 1 255 sec and Always On which displays the Port ID at all times If you select User Defined key in the number of seconds then press Enter The default is 3 Seconds A setting of 0 zero disables this function 34 Chapter 4 OSD Operation Setting Function PORT ID Selects how the Port ID is displayed the Port Number alone PORT DISPLAY NUMBER the Port Name alone PORT NAME or the Port Number MODE plus the Port Name PORT NUMBER PORT NAME The default is PORT NUMBER PORT NAME SCAN Determines how long the focus dwel
21. System Performing a USB Reset Setting the Beeper Note The hotkey function must be enabled to use hotkey operations See HOTKEY COMMAND MODE page 35 for details 43 KL3116 User Manual Hotkey Port Access Invoking Hotkey Mode Hotkey operations begin by invoking Hotkey Mode Invoking Hotkey Mode takes the following three steps 1 Hold down the Num Lock key 2 Press and release the Minus key 3 Release the Num Lock key Note 1 The minus key must be released within one half second otherwise Hotkey invocation is cancelled and it has no effect 2 In case the invocation key combination causes problems with other programs there is an alternate combination See A ternate Hotkey Invocation Keys page 48 for details Exiting Hotkey Mode Press Esc to exit Hotkey mode Hotkey Mode Operation Hotkey Mode Characteristics When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate that hotkey mode is in effect They stop flashing when you exit hotkey mode Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Hotkey information that you key in displays on the command line Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input You must exit Hotkey mode in order to
22. and the side mounting brackets from both sides of the switch Phillips head hex wee M3 x4 66 Appendix 2 Packing material has been inserted to protect the KL3116 Hideaway LCD KVMP Switch during shipping Slide the LCD module out until the packing material is visible Remove the packing material before installing the unit as shown in the diagram below 3 Attach the left and right easy installation mounting rails to the inside of the rack The flange that supports the switch will be to the inside Rear Flange Slide Bar Front Flange Rear Attachment Sliding Bracket LEFT Support RAIL Flange RIGHT RAIL a Screw the front flanges to the rack first 67 KL3116 User Manual b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw the rear flanges to the rack 4 Slide the switch onto the support flanges Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack only tighten the screws part way Phillips head M4x6 D 7 68 Appendix 5 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch then use the screws supplied with this package to attach the bars to the rear of the switch tighten the screws all the way Phillips head M4x6 DOO
23. c ie oe eei 53 Starting the 54 Upgrade Succeeded isine oe yaioa eo aa Rei 56 Upgrade Falled po crar mie Race eR aaa 57 Firmware Upgrade Recovery 57 Appendix Safety Instructions LL 59 Generales asror cnn lella atene 59 Rack Mounting LL 61 Technical Support 62 INternationali rie ee eae eee ee ERI 62 North America 62 Connection Table eren 63 OSD Factory Default 64 Clear Login 65 Optional Rack Mounting LL 66 Dedicated Invocation 70 Specifications 2 2 ll dew LI IV Rr 71 Troubleshooting cere ian atei 72 General seid pera one eee Gk Ede pte NU 72 SUN SYSTEMS ata Ch be ee Seth Bok RIS IRA A i 73 Limited 74 vii KL3116 User Manual About This Manual This User Manual is provided to help you get the most from your KL3116 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the KL3116 system Its purpose features and benefits are presented and its front and back panel components are described
24. duct you must ship the product in its original packaging or packaging that gives an equal degree of protection Include your proof of purchase in the packaging and the RMA number clearly marked on the outside of the package This warranty becomes invalid if the factory supplied serial number has been removed or altered on the product This warranty does not cover cosmetic damage or damage due to acts of God accident misuse abuse negligence or modification of any part of the product This warranty does not cover damage due to improper operation or maintenance connection to improper equipment or attempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR WITHOUT LIMITATION LOSS OF DATA LOSS OF PROFITS DOWNTIME GOODWILL DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY AND ANY EXPENSES FROM RECOVERY PROGRAMMING AND REPRODUCTION OF ANY PROGRAM OR DATA ALTUSEN makes no warranty or representation expressed implied or statutory with respect to its products contents or use of this documentation and all accompanying software and specifically disclaims its quality perfor
25. e License Agirement Then Ckck Next IDCENSE AGREEMENT LICENSE GRANT ee to you ITILITY the Piodutt the Temi tet forth below urea a Pee one Perd ek ars E REY and une the Product on a ute on a network fer the Inatallationi onto hard disks or other devices ot al use of Produet over such network and make backup copies RESTRICTIONS ende ecu ere radar e patent pending nohces MR CER RD E dietis UN E Ta a a Pre CR zl f lage C IDontAgee se Lu Le ce Note The screens shown in this chapter are for reference only The wording and layout of the actual screens put up by the firmware upgrade utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button 54 Chapter 7 Firmware Upgrade 3 Click Next to continue The Firmware Upgrade Utility main screen appears The Utility inspects your installation the devices capable of being upgraded by the package are listed in the Device List panel As you select a device in the list its description appears in the Device Description panel 55 KL3116 User Manual 4 Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you
26. e current port to the first accessible port of the next Station Esc Spacebar Exits Skip Mode Num Lock H or Ctrl F12 H Changes the Hotkey Invocation keys from Num Lock to Ctrl F12 and vice versa Num Lock T or Ctrl F12 T Cycles among the three choices for the OSD Hotkey From Scroll Lock Scroll Lock to Ctrl Ctrl to Alt Alt and back to Scroll Lock Scroll Lock Num Lock F1 or Ctrl F12 F1 Num Lock F2 or Ctrl F12 F2 Sets the keyboard language layout of the port that has the KVM focus to Windows Sets the keyboard language layout of the port that has the KVM focus to Mac Num Lock F3 or Ctrl F12 F3 Sets the keyboard language layout of the port that has the KVM focus to Sun Num Lock R Enter or Ctrl F12 R Enter Resets the switch to the default settings Num Lock F5 or Ctrl F12 F5 Performs a USB reset Num Lock B or Ctrl F12 B Toggles the Beeper On or Off 50 Chapter 6 Keyboard Emulation The PC compatible keyboard can emulate the functions of the Mac and Sun keyboard The emulation mappings are listed in the tables that follow Mac Keyboard Emulation PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl ER 36 Ctrl 1 pest Ctrl
27. e profiles Chapter 1 Introduction Broadcast support commands from the keyboard can be broadcast to all available computers on the installation OSD screen automatically adjusts to resolution changes Two types of logout manual and timed Supports Windows Sun Linux Mac Unix Netware AIX RS6000 and DOS 6 2 and later Hideaway M housing is slightly less than 1U with top and bottom clearance for smooth operation in 1U of rack space DDC emulation video settings of each computer are automatically adjusted for optimal output to the monitor Standard 105 key keyboard Keyboard status restored when switching computers Keyboard and mouse emulation PS 2 and USB for smooth switching and simultaneous booting of multiple computers even when the console focus is elsewhere LCD monitor reclines further to a 10 degree angle Superior video quality supports resolutions up to 1280 x 1024 75Hz Upgradable firmware simultaneously upgrade the firmware for all KVM switches on the chain via the chaining bus KL3116 User Manual System Requirements Computers The following equipment must be installed on each computer AVGA SVGA XGA or MultiSync video graphics card with an HDB 15 port Note The integrated LCD monitor s maximum resolution is 1280 x 1024 75Hz Ensure that none of the computer resolution settings exceed the LCD monitor s maximum resolution PS 2 mouse and keyboard ports 6 pin mini DIN
28. ernal console s monitor USB keyboard and USB mouse KL3116 User Manual This Page Intentionally Left Blank Chapter 2 Installation Before you Begin Important safety information regarding the placement of this device is provided on page 59 Please review it before proceeding Make sure that power to all the devices you will be connecting up has been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Packing material has been inserted to protect the KL3116 during shipping Slide the LCD module out until the packing material is visible Remove the packing material as shown in the diagram below before installing the unit KL3116 User Manual Standard Rack Mounting A standard rack mounting kit is provided with your KL3116 The kit enables the switch to be mounted in rack with a depth of 42 77 cm Side Mounting Bracket Note 1 It takes two people to mount the switch one to hold it in place the other to screw it in 2 Cage nuts are provided for racks that are not prethreaded 3 Optional mounting kits including single person Easy Installation kits are available with a separate purchase See Optional Rack Mounting page 66 for details 4 Allow atleast 5 1 cm on each side for proper ventilation and at least 12 7 cm at the back for the power cord and cable clearance Chapter 2 Installation To rack mount the sw
29. ets the keyboard language layout according to that of the computer If selecting Auto does not properly configure the computer s keyboard language layout choose the language of your keyboard layout from the list SET This setting selects which console s internal external are enabled CONSOLE 0 Both consoles enabled MODE 1 LCD Console only 2 External console only Use the spacebar to cycle through the choices The default is 0 Changes will not be saved until you logout f you are installing a Sun or Mac computer before you run it for the first time you must set the correct operating system for the port it is connected to with this function otherwise it will not boot 39 KL3116 User Manual F5 SKP This function enables you to easily skip backward or forward switching the console focus from the currently active KVM Port to the previous or next available one The selection of computers to be available for Skip Mode switching is made with the Scan Skip Mode setting under the F3 SET function see page 35 When you are in Skip Mode press To skip from the current port to the previous port in the list To skip from the current port to the next port in the list t To skip from the current port to the last port of the previous station in the list 2 To skip from the current port to the first port of the next station in the list Note When you Skip you only Skip to the previous or ne
30. f the OSD functions only operate on the computers currently selected for listing on the main screen with this function The submenu choices and their meanings are given in the table below Choice Meaning ALL Lists all of the ports on the installation QUICK VIEW Lists only the ports that have been selected as Quick View Ports see SET QUICK VIEW PORTS page 38 POWERED ON Lists only the ports that have their attached computers Powered On QUICK VIEW Lists only the ports that have been selected as Quick View Ports POWERED ON see SET QUICK VIEW PORTS page 38 and that have their attached computers Powered On Double click the choice you want or move the highlight bar to it then press Enter An icon appears before the choice to indicate that it is the currently selected one 33 KL3116 User Manual F3 SET This function allows the Administrator and each User to set up an individual working environment A separate profile for each is stored by the OSD and is activated according to the Username provided during Login To change a setting 1 Double click it or move the highlight bar to it then press Enter 2 After you select an item a submenu with further choices appears To make a selection either Double Click it or move the Highlight Bar to it then press Enter An icon appears before the selected choice to indicate which one it is The settings are explained in the following table
31. g you automatically exit hotkey mode Miscellaneous Actions Hotkeys are also used to reset the USB and toggle the beeper On and Off To perform any of these operations do the following 1 Invoke hotkey mode see page 44 2 Press and release the appropriate action key see table Key Operation F5 Performs a USB reset B Toggles the Beeper On or Off The Command Line displays Beeper On or Beeper Off for one second then the message disappears and you automatically exit hotkey mode After completing a setting you automatically exit hotkey mode KL3116 User Manual Hotkey Summary Table Num Lock Port ID Enter or Ctrl F12 Port ID Enter Switches access to the computer that corresponds to that Port ID Num Lock A or Ctrl F12 A Invokes Auto Scan Mode P Left click When in Auto Scan Mode it pauses Auto Scanning Any key Resumes Auto Scanning after pausing Esc Spacebar Right click Exits Auto Scan Mode Num Lock Arrow or Num Lock Arrow lt Invokes Skip Mode and Switches computer access depending on which Arrow was pressed Skips from the current port to the first accessible port previous to it DI Skips from the current port to the next accessible port Skips from the current port to the last accessible port of the previous Station 4 Skips from th
32. he Auto Scan function see F7 SCAN page 42 or an invalid entry is made on an OSD menu The default is Y activated continues on next page 37 KL3116 User Manual F4 ADM continued Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS SET Quick View ports To select deselect a port as a Quick View Port use the Navigation Keys to move the highlight bar to it then press the Spacebar When a port has been selected as a Quick View Port an arrowhead displays in the QV column of the LIST on the Main Screen to indicate so When a port is deselected the arrowhead disappears f one of the Quick View options is chosen for the LIST view see F2 LIST page 33 only a Port that has been selected here will display on the List If one of the Quick View options is chosen for Auto Scanning see SCAN SKIP MODE page 35 only a Port that has been selected here will be Auto Scanned The default is for no ports to be selected This function allows the Administrator to define User access to the ACCESSIBLE PORTS computers on the installation on a Port by Port basis For each User select the target Port then press the Spacebar to cycle through the choices F Full access V View Only or blank Repeat until all access rights have been set then press Esc The default is F for all users on all Ports Note A blank setting means tha
33. he switch and remove the top cover from the unit chassis 2 Short the jumper labeled Default Password on the switch s main board Restore J14 Default p edi 3 Power on the switch When you power the switch on the following message appears on the LCD display USERNAME AND PASSWORD INFORMATION HAS BE EN CLEARE PLEASE POWER OFF THE SWITCH RE MOVE THE J UMP ER CLOSE D THE CASE THEN RESTART 4 After you start back up the OSD login function acts exactly the way it did the first time the switch was run see page 29 and you can reset passwords for the Administrators and Users 65 KL3116 User Manual Optional Rack Mounting For convenience and flexibility three optional rack mounting kits are available Along bracket standard rack mounting kit for 68 105 cm racks A short bracket Easy Installation rack mount kit for 57 70 cm racks Along bracket Easy Installation rack mount kit for 68 105 cm racks To install the long bracket standard rack mount kit simply replace the short L brackets on the standard rack mount kit with the long ones and mount the switch according to the instructions given on page 12 With an Easy Installation kit one person can mount the switch To install the Easy Installation kit do the following 1 Remove the standard L brackets
34. ic Operation Closing the Console Pull the release catches located on either side of the keyboard toward you to release the keyboard module then slide the module slightly in 2 Let go of the catches Using the front handle push the keyboard module all the way in 23 KL3116 User Manual 3 Rotate the LCD module all the way down then pull the rear catches to release the LCD module DODD DODDO Zi 24 Chapter 3 Basic Operation LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display Four buttons are used to perform the configuration as described in the table below Button Function MENU When you have not entered the LCD OSD Menu function pressing this button invokes the Menu function and brings up the Main Menu lA When navigating through the menus this button moves you right or up When making an adjustment it increases the value 4v When navigating through the menus this button moves you left or down When making an adjustment it decreases the value EXIT When you have not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be When you have entered the LCD OSD Menu function pressing this button exits the current menu and return
35. in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 60 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment b
36. ional voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE KL3116 User Manual Package Contents Basic Package The basic KL3116 package consists of 1 KL3116 Hideaway LCD KVMP Switch with Standard Rack Mount Kit 2 Custom KVM Cable Sets 1 Custom Console Cable Set 1 Firmware Upgrade Cable Power Cord UserManual Quick Start Guide Optional Equipment Depending on any optional equipment that you may have purchased one of the following may be included in your package Standard Rack Mount Kit Long Easy Installation Rack Mount Kit Short Easy Installation Rack Mount Kit Long Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KL3116 installation Changes may have been made to the manual since it was printed Please visit our website to check for the most up to date version Copyright 2006 ATEN International Co Ltd Manual Part No PAPE 0262 AX3G F W Version 1 8 171 Manual Date 2010 05 27 Altusen and the Altusen logo are registered trademarks of ATEN International Co Ltd rights reserved other brand names and trademarks are the registered property of their
37. itch do the following 1 While one person positions the switch in the rack and holds it in place the second person using the screws provided with the rack mounting kit loosely screws the front brackets to the rack 2 While the first person still holds the switch in place the second person slides the L brackets into the switch s side mounting brackets from the rear until the bracket flanges contact the rack then using the screws provided with the rack mounting kit screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws KL3116 User Manual Single Stage Installation In a Single Stage installation there are no additional switches daisy chained down from the first unit To set up a single stage installation refer to the installation diagrams beginning on page 15 the numbers in the diagram correspond to the numbers of the installation steps and do the following 1 Optional Using the console cable set provided with this package plug the custom SPHD connector into the Console Port on the rear panel of the switch Connect the external console s monitor and USB keyboard and mouse to the appropriate connectors on the other end of the console cable 2 Using a KVM cable set as described in the Cables section on page 4 plug the custom SPHD connector into any available KVM Port on the switch Note Ignore the Daisy Chain Ports at this time They are o
38. ls on each port as it cycles through DURATION the selected ports in Auto Scan Mode see F7 SCAN page 42 Key in a value from 1 255 seconds then press Enter Default is 5 seconds a setting of 0 disables the Scan function SCAN SKIP Selects which computers will be accessed under Skip Mode see F5 MODE SKP page 40 and Auto Scan Mode see F7 SCAN page 42 Choices are ALL AII the Ports which have been set Accessible see SET ACCESSIBLE PORTS page 38 QUICK VIEW Only those Ports which have been set Accessible and have been selected as Quick View Ports see SET QUICK VIEW PORTS page 38 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW POWERED ON Only those Ports which have been Set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL SCREEN If there is no input from the console for the amount of time set with this BLANKER function the screen is blanked Key in a value from 1 30 minutes then press Enter A setting of 0 disables this function The default is 0 disabled HOTKEY Enables Disables the Hotkey Command function in case a conflict COMMAND with programs running on the computers occurs MODE HOTKEY Switches Hotkey invocation keys from the default NUM LOCK to CTRL F12 35 KL3116 User Manual F4 ADM F4 is an Administrator only function It allows the Administrator to configure and con
39. mance merchantability or fitness for any particular purpose ALTUSEN reserves the right to revise or update its product software or documentation without obligation to notify any individual or entity of such revisions or update For details about extended warranties please contact one of our dedicated value added resellers 74 A Auto Scanning Invoking 46 Pausing 46 Stopping 46 B Basic Operation 19 C Cables 4 Clear Login Information 65 Closing the Console 23 Components 6 Computer Connection Table 63 Console Closing 23 Opening 19 Opening Separately 19 Opening Together 21 E Emulation Mac System Keyboards 51 Sun System Keyboards 52 F Factory Default Settings 64 Features 2 Firmware Upgrade Failed 57 firmware upgrade port 53 Preparation 53 Recovery 57 Starting 54 Index Succeeded 56 Front View 6 H Hardware Requirements Cables 4 Computer 4 Hot Plugging 27 Hotkey Port access 44 Summary Table 50 Hotkey Mode exiting 44 Operation 44 Hotkeys Port OS configuration 49 Installation 11 Daisy Chaining 17 Single Stage 14 Introduction 1 K Keyboard Emulation Mac Systems 51 Sun Systems 52 Keyboard Module 7 L LCD Adjustment Settings 26 LCD Module 8 LCD OSD Configuration 25 Logging In 29 75 KL3116 User Manual Mac Systems Keyboard Emulation 51 O Online Registration ili Opening the Console 19 Operating Precautions 22
40. mputers up to 31 additional KH3116 KH0116 CS 1716 or ACS 1216A units can be daisy chained down from the KL3116 As many as 512 computers can be controlled from the unit s integrated Hideaway M console in a complete installation A table showing the relation between the number of computers and the number of KH3116 KH0116 CS 1716 or ACS 1216A units needed to control them is provided on page 63 in the Appendix To set up a daisy chained installation refer to the daisy chain installation diagram on page 18 and do the following 1 Make sure that power to all the devices you will be connecting up has been turned off Use a daisy chain cable set described in the Cables section page 4 to connect the Chain Out port of the parent unit to the Chain In port of the child unit First Station Out to Second Station In Second Station Out to Third Station In etc Use KVM cable sets described in the Cables section of the KH3116 KH0116 CS 1716 and ACS 1216A user manuals to connect any available KVM Port on the daisy chained switch to the keyboard video and mouse ports of the computers you are installing Refer to Single Stage Installation for details Repeat the above steps for any additional KH3116 KH0116 CS 1716 and ACS 1216A units you wish to add to the chain Power up the installation according to the following procedure a Power on the First Station KL3116 Wait a few seconds for the unit to ascertain it
41. ne level above 31 KL3116 User Manual OSD Functions OSD functions are used to configure and control the OSD For example you can rapidly switch to any port scan selected ports only limit the list you wish to view designate a port as a Quick View Port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either Click a Function Key field at the top of the Main Screen or press a Function Key on the keyboard 2 In the Submenus that appear make your choice either by Double Clicking it or moving the Highlight Bar to it and then pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID Tousethe Name method key in 1 key in the port s Name and then press Enter Touse the Port ID method key in 2 key in the Port ID and then press Enter Note You can key in a partial Name or Port ID In that case the screen will show all the computers that the User has View rights to see SET ACCESSIBLE PORTS page 38 that match the Name or Port ID pattern regardless of the current List settings see F2 LIST page 33 for details To return to the OSD Main Menu without making a choice press Esc 32 Chapter 4 OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays on the Main Screen Many o
42. nly used when daisy chaining additional KH3116 KH0116 CS 1716 or ACS 1216A units Daisy chaining is described in the next section 3 Atthe other end of the cable a For a USB connection see page 16 plug the USB and video cables into their respective ports on the computer b For a PS 2 connection see page 16 plug the keyboard mouse and video cables into their respective ports on the computer Repeat steps 2 and 3 for any additional computers you are installing 4 Connect the power cord to the switch and to an AC power source appropriate for the KL3116 5 Power on the switch 6 After the switch is powered on power on the computers Chapter 2 Installation Single Stage Installation Diagram CONS g p uo Gue Go e z uo eo ze Goo o fw E zo e KL3116 User Manual USB Console Connection USB Cable Connection 2 gt CA fis DI Hi PS 2 Cable Connection EA m 27 Za E Chapter 2 Installation Daisy Chaining To control even more co
43. ns are suspended only Auto Scan mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan mode in order to regain normal control of the console Pausing Auto Scan While you are in Auto Scan mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse During the time that auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning you start from where you left off If you exit Auto Scan mode on the other hand when you restart scanning you start over from the beginning with the very first computer on the installation To resume auto scanning after pausing press any key or left click Scanning continues from where it left off Exiting AutoScan Mode To exit Auto Scan mode press Esc or Spacebar Auto scanning stops when you exit Auto Scan mode 46 Chapter 5 Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually You can dwell on a particular port for as long or as little as you like as opposed to Auto Scanning which automatically switches after a fixed interval To invoke Skip Mode key in the following Hotkey combination 1 Invoke hotkey mode see page 44 2 Key in Arrow Where Arrow refer
44. or at least one USB port Cables Three custom cable sets are provided with this package one console cable set for consoles with USB ports one 2L 5702P KVM cable set for computers with PS 2 ports and one 2L 5202U KVM cable set for computers with USB ports Use ATEN s high quality custom cables to ensure reliable switching among computers and daisy chained switches To purchase ATEN s custom cables contact your dealer Function Part Number KVM Switch to PS 2 Connectors 2L 5702P 1 8m 2L 5201P 1 2m 2L 5202P 1 8m 2L 5203P 3m 2L 5206P 6m KVM Switch to USB Connectors 2L 5201U 1 2m 2L 5202U 1 8m 2L 5203U 3m 2L 5205U 5m Daisy Chaining 2L 1700 0 6m 2L 1701 1 8m Note We strongly recommend that you use 2L 5702P KVM cable sets for computers with PS 2 ports You may use other cables however the keyboard and or mouse will not work unless all connectors keyboard video and mouse are plugged into the ports on the computer before turning it on The 2L 5702P cables do not have this limitation Chapter 1 Introduction Operating Systems Microsoft Windows 2000 and higher Mac OS 8 6 and higher RED HAT Linux 6 0 7 1 7 2 7 3 8 0 and higher Mandriva Linux 9 0 and higher SUSE 8 2 and higher FreeBSD 3 5 1 4 2 4 3 4 5 and higher Sun Solaris 8 and higher Netware 5 0 6 0 and higher OS 2 AIX 4 and higher DOS 6 2 and higher KL3116 User Manual
45. ort 13 Station Selection The LED displays the station number that the port with the Area KVM focus is located on The left button shifts the KVM focus down the chain Station 2 Station 1 etc After Station 1 it cycles back to the last station The right button shifts the KVM focus up the chain After the last station it cycles to Station 1 14 Port Selection The LED displays the port number of the computer that has Area the KVM focus The left button shifts the KVM focus down a port 3 2 2 1 etc After Port 1 it cycles back to the last port The right button shifts the KVM focus up a port 2 3 3 4 etc After the last port it cycles to Port 1 15 Port LEDs An On Line LED lights green to indicate that the computer attached to its corresponding port is up and running KL3116 User Manual LCD Module No Component Description 16 LCD Display After sliding the LCD module out flip up the cover to access the LCD monitor 17 LCD Controls Buttons to control the position and picture settings of the LCD display are located here See page 25 for details 18 LCD Power Press this button to turn the LCD monitor on and off When Button the LCD monitor is off this button illuminates when the LCD monitor is on this button does not illuminate This function only affects the monitor not the KVM switch itself 19 USB Port This USB 1 1 port supports USB
46. ou choose the OSD display turns off Reset Resets the menu and submenu adjustments except for language settings to the original factory default settings 26 Chapter 3 Basic Operation Hot Plugging The KL3116 supports hot plugging components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down In order for hot plugging to work properly however the procedures described below must be followed Switching Station Positions You can switch station positions by simply unplugging from the old parent and plugging into a new one After you do in order for the OSD menus to correspond to the change you must reset the Station IDs in the OSD See RESET STATION IDS page 38 for details Hot Plugging KVM Ports In order for the OSD menus to correspond to the change you must manually reconfigure the OSD to reflect the new Port information See the SET page 34 and F4 ADM page 36 functions for details Note If the computer s Operating System does not support hot plugging this function may not work properly Powering Off and Restarting If it becomes necessary to Power Off one of the units unplug its power cable from the rear panel Before starting it back up you must do the following 1 Shut down all the computers that are attached to it Note You must unplug the power cords of any computers that have the Ke
47. peripherals for computers connected to the local station We suggest that it be used primarily for Flash Disk sharing Only the computer receiving the KVM focus can access the device connected to the USB port 20 Firmware Firmware Upgrade Port The Firmware Upgrade Cable that Upgrade Section transfers the firmware upgrade data from the administrator s computer to the KL3116 plugs into this RJ 11 connector Firmware Upgrade Switch During normal operation this switch should be in the NORMAL position See page 53 for firmware upgrading details Chapter 1 Introduction Rear View No Component Description 1 Power Switch This is a standard rocker switch that powers the unit On and Off 2 Daisy Chain Port When daisy chaining units the cable plugs in here 3 KVM Ports The cables that link to the computers plug in here Note The shape of these 15 pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in See Cables page 4 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 4 Power Socket This is a standard 3 pin AC power socket The power cord from an AC source plugs in here 5 ExternalConsole For flexibility and convenience the KL3116 supports an Section external KVM console A custom console cable set is provided to attach the ext
48. puters As many as 31 additional KH3116 KH0116 CS 1716 and ACS 1216A KVM switches can be daisy chained together so that up to 512 computers can all be controlled from a single keyboard monitor and mouse console Your KL3116 investment is protected by an included Firmware Upgrade Utility You can stay current with the latest functionality improvements by downloading firmware update files from our website as they become available and using the utility to quickly and conveniently perform the upgrade Setup is fast and easy plugging cables into their appropriate ports is all that is entailed Because the KL3116 intercepts keyboard input directly there is no software to configure no need to get involved in complex installation routines nor any need to be concerned with incompatibility problems Access to any computer connected to the installation is easily accomplished either by means of a powerful mouse driven On Screen Display OSD menu system or by entering Hotkey combinations from the keyboard A convenient Auto Scan feature also permits automatic scanning and monitoring of the activities of all computers running on the installation one by one KL3116 User Manual Features Integrated KVM console with 17 LCD monitor in a Hideaway M housing Space saving technology up to two consoles one bus control up to 16 computers Extra console port manage computers in the LCD KVM switch from an external console monitor
49. respective owners KL3116 User Manual Contents EGG Information ni ohio chio lie ei bl eee bari ii RoHSi sm RESP Uu a e dae ed se ete ge here whe ii SAT 11364 2006 fortis oki bx vtae ose dae te ii User iii Online Registration iii Telephone Support iii User Notices ioris xe Roc e esce x ree re os Dn ea iii Package Conterits es el eel RI LA E S ees iv Basic Package gk pU loi ia oa es iv Optional iv About This Manual 2 ia Bed beh nae alas viii OVeIVIBW ai cote e esset qe ADR rer e lud eei ot ALA LA viii Conventions ix Product Information ix Chapter 1 Introduction OVEWIEW oti peptide pt p We Ae oon Ai 1 Features sich eat he Ue ede sth 2 System Requirements 4 GOMPULCTS T in et Pie Pe ces etr Geet bap hat teta aate 4 Lc ici DP 4 Operating Systems 5 GComponelts x pets Ae doa eae Aen RETURN pu 6 Front VIGWa 3 sum tet pee ee we ro i peed LL pre Ay eben Ae 6 Keyboard Module e 7 EGD Modu le ith ee zs boa eR Rot eroe e ts ea 8 Rear View usse d RR RR i 9 Chapter 2 Installation Before you 11 Standard Rack 12 Single Stage 1 5 1
50. rn BRC mode off 41 KL3116 User Manual F7 SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually The selection of computers to be included for Auto Scanning is made with the Scan Skip Mode setting under the F3 SET function see page 35 The amount of time that the focus stays on each port is set with the Scan Duration setting under the F3 SET function see page 35 As each computer is accessed an S appears in front of the Port ID display to indicate that it is being accessed under Auto Scan Mode While you are in Auto Scan Mode you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse To resume scanning press any key or left click again See Auto Scan Mode page 46 for details To stop scanning and stay at a particular location press the Spacebar or Esc to exit Auto Scan Mode If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will move on to the next port Note While Auto Scan mode is in effect the console will not function normally You must exit Auto Scan mode in order to regain control of the
51. s Note If one of the cascaded switches fails to upgrade successfully unplug it from the installation and perform the recovery and upgrade operation independently After it has been successfully upgraded plug it back into the installation To perform a firmware upgrade recovery do the following 1 Unplug the switch s power adapter cable 2 Slide the Firmware Upgrade Recovery Switch see page 8 to the Recover position 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer with the firmware upgrade port of the switch 4 Plug the switch s power adapter cable back in 5 Follow the upgrade procedures that begin with the Starting the Upgrade section see page 54 6 After the upgrade completes successfully unplug the switch s power adapter cable once again 7 Slide the Firmware Upgrade Recovery Switch back to the Normal position 8 Plug the switch s power adapter cable back in 57 KL3116 User Manual This Page Intentionally Left Blank 58 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The de
52. s Station ID b Power up each daisy chained Station on the installation in turn Second Station then Third Station etc Each KH3116 KH0116 CS 1716 and ACS 1216A has an LED display on its front panel to indicate its Station ID the Station ID for the First Stage unit KL3116 is 01 the ID for the Second Stage unit the first KH3116 KH0116 CS 1716 or ACS 1216A is 02 the ID for the Third Stage unit is 03 etc In each case wait for the Station ID to be ascertained and displayed on the Station ID LED before plugging in the next Station After all the Stations are up power on the computers KL3116 User Manual Daisy Chain Installation Diagram KL3116 ar EUN Je EP E E gt Eko E eue eue o E Ebb emu E gt Eble Ek E KH3116 Chapter 3 Basic Operation Opening the Console The KL3116 s console consists of two modules an LCD display module located under the top cover and a keyboard touchpad module below the LCD module The modules can either slide together or independently This allows you to have the LCD display available for viewing while the keyboard touchpad module is conveniently out of the way when not in use As a safety precaution to keep the console from accidentally sliding out it is locked into the n position Before you can pull it out you must pull the release
53. s column lists the Port ID numbers Station Number Port Number for all the KVM Ports on the installation The simplest method to access a particular computer is to click it or move the Highlight Bar to it and then press Enter QV If a port has been selected for Quick View scanning see SET QUICK VIEW PORTS page 38 an arrowhead displays in this column to indicate so The computers that are powered on and are On Line have a sun symbol rt in this column to indicate so NAME If a port has been given a name see EDIT PORT NAMES page 37 its name appears in this column OSD Navigation To dismiss the menu and deactivate the OSD Click the X at the upper right corner of the OSD Window or press Esc To Logout click or the 772 symbol at the top of the Main Screen or press F8 To move up or down through the list one line at a time Click the Up and Down Triangle symbols W or use the Up and Down Arrow Keys If there are more list entries than there is room for on the Main Screen the screen will scroll To move up or down through the list one screen at a time Click the Up and Down Arrow symbols or use Pg Up and Pg Dn keys If there are more list entries than there is room for on the Main Screen the screen will scroll To bring the KVM focus to a port double click it or move the Highlight Bar to it and then press Enter After executing any action you automatically go back to the menu o
54. s the port on the Station that the computer is connected to The Station Number precedes the Port Number Station and Port numbers from 1 9 are padded with a preceding zero so they become 01 09 For example a computer attached to Port 6 of Station 12 would have a Port ID of 12 06 28 Chapter 4 OSD Operation OSD Overview The on screen display OSD is a menu driven method to handle computer control and switching operations All procedures start from the OSD main screen There are two ways to invoke the OSD 1 Tap the OSD invocation key on the keyboard see OSD HOTKEY page 34 or 2 Tap the Scroll Lock key twice Note 1 Tapping the keyboard OSD invocation key when the OSD is visible dismisses the OSD 2 Scroll Lock is the default OSD hotkey You can optionally change the OSD Hotkey to the Ctrl key or the Alt Key see OSD HOTKEY page 34 in which case you would press Ctrl or Alt twice If you choose this method you must press the same Ctrl or Alt key both times Logging In The OSD incorporates a two level administrator user authorization procedure Before the OSD main screen comes up a login dialog box appears requesting a username and password If this is a first time log in or if the password function has not been set simply press Enter The OSD main screen displays in administrator mode In this mode you have administrator privileges with access to all administrator and u
55. s to one of the arrow keys After you press an arrow you automatically exit hotkey mode and enter Skip mode where you can switch ports as follows Skips to the first accessible port See SCAN SKIP MODE page 35 for information regarding accessible ports Skips to the next accessible port Skips to the last accessible port of the previous station 4 1 Skips to the first accessible port of the next station Once you are in Skip Mode you can keep on skipping by pressing the arrow keys You don t have to invoke hotkey mode again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended only Skip Mode compliant keystrokes can be input You must exit Skip Mode in order to regain normal control of the console 3 To exit Skip mode press Esc or Spacebar 47 KL3116 User Manual Hotkey Configuration Alternate Hotkey Invocation Keys An alternate set of Hotkey Invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate Hotkey Invocation set do the following 1 Invoke hotkey mode see page 44 2 Press and release the H key The Hotkey Invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of Minus Note This procedure is a toggle between the two methods To revert back to the original Num Lock Minus method invoke hotkey mode then press and release the
56. s you to the previous menu Use it to leave an adjustment menu when you are satisfied with the adjustment you have made When you are at the Main Menu pressing this button exits the LCD OSD 25 KL3116 User Manual LCD Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below Setting Explanation Brightness Adjusts the background black level of the screen image Contrast Adjusts the foreground white level of the screen image Phase If pixel jitter or horizontal line noise is visible on the display your LCD may have the wrong phase setting Adjust the phase setting to eliminate these problems Clock If vertical banding is visible on the display your LCD may have the wrong clock setting Adjust the clock setting to eliminate vertical banding H Position Positions the display area on the LCD panel horizontally moves the display area left or right V Position Positions the display area on the LCD panel vertically moves the display area up or down Color Temperature Adjusts the color quality of the display You can adjust the warmth value color balance etc The Adjust Color selection has a further submenu that lets you fine tune the RGB values Language Selects the language that the OSD displays its menus in OSD Duration Lets you set the amount of time that the OSD displays on the screen If there is no input for the amount of time y
57. ser functions and can set up operations including password authorization as you like If the password function has been set you must provide a valid username and password in order to access the OSD access to all Administrator and User functions and can set up operations including password authorization for the future as you would like 29 KL3116 User Manual OSD Main Screen When you invoke the OSD a screen similar to the one below appears ADMINISTRATOR ATEN INTL CO 1 ATEN INTL CO 2 ATEN INTL CO 3 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 The diagram depicts the Administrator s Main Screen The User Main Screen does not show the F4 and F6 functions since these are reserved for the Administrator and can t be accessed by ordinary Users The OSD always starts in List view with the highlight bar at the same position it was in the last time it was closed Only the ports that have been set accessible by the Administrator for the currently logged in User are visible see SET ACCESSIBLE PORTS page 38 for details If the port list is collapsed click on a switch number or move the highlight bar to it then press the right arrow key to expand the list Similarly to collapse a switch s port list click on the switch number or move the highlight bar to it then press the left arrow key to collapse the list 30 Chapter 4 OSD Operation OSD Main Screen Headings Heading Explanation SN PN Thi
58. set the timeout value key in a number from 1 180 minutes then press Enter If the number is 0 zero this function is disabled Default is 0 disabled 36 Chapter 4 OSD Operation Setting Function EDIT PORT To help remember which computer is attached to a particular port NAMES every port can be given a name This function allows the Administrator to create modify or delete port names To Edit a port name 1 Click the port you want or use the Navigation Keys to move the highlight bar to it then press Enter 2 Key in the new Port Name or modify delete the old one The maxi mum number of characters allowed for the Port Name is 12 Legal characters include All alpha characters A Z All numeric characters 0 9 and Space Case does not matter the OSD displays the Port Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE This function is used to undo all changes and return the setup to the DEFAULT original factory default settings see OSD Factory Default Settings VALUES page 64 except for the Names settings that were assigned to the Ports which are saved CLEAR THE This function clears the port name list NAME LIST ACTIVATE Choices are Y for Yes or N for No When activated the beeper BEEPER sounds whenever a Port is changed when activating t
59. t no access rights are granted The Port will not show up on the User s LIST on the Main Screen RESET STATION IDS If you change the position of one of the Stations in the daisy chain the OSD settings will no longer correspond to the new situation This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout Note Only the Station Numbers get updated Except for the Port Names all Administrator settings such as Set Accessible Ports Set Quick View Ports etc for all of the computers affected by the change have to be manually redone 38 Chapter 4 OSD Operation Setting Function SET Specifies the operating platform of the computer attached to each port OPERATING For each port press the Spacebar to cycle through the choices Win SYSTEM Mac Sun and Other Repeat until all the ports have been set then press Esc The default is Win FIRMWARE In order to upgrade the KL3116 s firmware see page 53 you must first UPGRADE enable Firmware Upgrade Mode with this setting When you bring up this menu the current firmware version levels display Select Y to enable Firmware Upgrade Mode or N to leave this menu without enabling it KEYBOARD Sets the keyboard language layout for the computers attached to each LANGUAGE port You should select Auto the default which s
60. tart Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ALTUSEN products and how they can help you connect without limits visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller Visit ALTUSEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com KL3116 User Manual This Page Intentionally Left Blank Chapter 1 Introduction Overview The KL3116 Hideaway LCD KVMP Switch is an integrated LCD console and keyboard video and mouse KVM switch that offers secure access to 16 attached computers and mounts in only 1U of rack space It features independently retractable 17 LCD monitor and keyboard with built in touchpad To maximize space in your data center the keyboard hides away when not in use while the thin profile LCD monitor reclines flush against the rack to enable continuous monitoring of computers An extra console port is provided on the rear panel to manage the LCD KVM switch from an external console monitor USB keyboard and USB mouse up to 20 meters away The KL3116 supports both PS 2 and USB keyboards and mice in the KVM Ports CPU Ports For added convenience it also supports an external PS 2 mouse The KL3116 supports USB peripheral devices to be used with the attached computers A single KL3116 can control up to 16 com
61. trol the overall operation of the OSD To change a setting Double Click it or use the Up and Down Arrow Keys to move the highlight bar to it then press Enter After you select an item a submenu with further choices appears Double Click the choice you want or move the Highlight Bar to it then press Enter An icon appears before the selected choice so that you know which one it is The settings are explained in the following table Setting Function SET This function is used to set Usernames and Passwords for the USERNAME Administrator and Users SAI 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your Username and Password appears The Username and Password may be up to 15 characters long and can consist of any combination of letters and numbers A Z 0 9 3 For each individual key in the Username and Password then press Enter 4 To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers SET If there is no input from the console for the amount of time set with this LOGOUT function the Operator is automatically logged out A login is necessary TIMEOUT before the console can be used again This enables other Operators to gain access to the computers when the original Operator is no longer accessing them but has forgotten to log out To
62. vice cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 59 KL3116 User Manual
63. xt available computer that is in the Scan Skip Mode selection see page 35 Ifa Port has been selected for Scan Skip Mode when the focus switches to that port a Left Right Triangle symbol appears before its Port ID Display to indicate so While Skip Mode is in effect the console will not function normally You must exit Skip Mode in order to regain control of the console Toexit Skip Mode press Spacebar or Esc 40 Chapter 4 OSD Operation F6 BRC F6 is an Administrator only function When this function is in effect commands sent from the console are broadcast to all available computers on the installation This function is particularly useful for operations that need to be performed on multiple computers such as performing a system wide shutdown installing or upgrading software etc BRC works in conjunction with the F2 LIST function The LIST function see page 33 is used to broaden or narrow the focus of which Ports appear on the OSD Main Screen When you Broadcast a command it is to the Ports currently displayed on the OSD Main Screen While BRC Mode is in effect a Speaker symbol appears before the Port ID Display of the port that currently has the console focus While BRC Mode is in effect the mouse will not function normally You must exit BRC Mode in order to regain control of the mouse To exit BRC mode invoke the OSD with the OSD hotkey then click the F6 field or press F6 to tu
64. y short length 72 Appendix Sun Systems Problem Solution Video display problems with HDB 15 interface systems e g Sun Blade 1000 servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode 1 Go to OK mode and issue the following commands Setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Login Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 60Hz Under Text Mode 1 Go to OK mode and issue the following commands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command ffbconfig res 1024x768x60 2 Log out 3 Login These solutions work for most common Sun VGA cards If these procedures fail to resolve the problem consult the manual for the Sun VGA card 73 KL3116 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one 1 year from the date of purchase If this product proves to be defective contact ALTUSEN s support department for repair or replacement of your unit ALTUSEN will not issue a refund Return requests can not be processed without the original proof of purchase When returning the pro
65. y the manufacturer Do not step on or stand on any device when servicing other devices in a rack Caution Slide rail LCD KVM mounted equipment is not to be used as a shelf or a work space 61 KL3116 User Manual Technical Support International Foronline technical support including troubleshooting documentation and software updates http support aten com For telephone support see Telephone Support page iii North America Email Support support aten usa com Online Troubleshooting http www aten usa com support Technical Documentation Support Software Updates Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Anyerror messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 62 Appendix Connection Table The following table indicates the relationship between the number of KH3116 KH0116 CS 1716 or ACS 1216A units that are cascaded from the KL3116 and the number of computers that they control on a daisy chained installation No Computers No Computers No Computers No Computers 1 1 16 9 129 144 17 2
66. yboard Power On function Otherwise the switch will still receive power from the computers 2 Wait 10 seconds then plug the Station back in 3 After the Station is up Power On the computers Note If you have shut down more than one Station power up the highest Station first and work your way down to the lowest one 27 KL3116 User Manual Port Selection The KL3116 provides three port selection methods to access the computers on the installation Manual Port Switching OSD Port Switching and Hotkey Port Switching For manual port switching use the station selection and port selection buttons on the keyboard module to manually switch to a port Refer to page 7 for details OSD port switching is described in the next chapter Hotkey port switching is described in Chapter 5 Port ID Numbering Each Port on a KL3116 installation is assigned unique Port ID The Port ID is made up of two parts a Station Number and a Port Number The Station Number is a two digit number which reflects the switch s position in the daisy chain sequence Note 1 The first station KL3116 has a Station Number of 01 The first daisy chained switch has a Station Number of 02 the next daisy chained switch has a Station Number of 03 etc 2 The daisy chained KH3116 KH0116 CS 1716 and ACS 1216A have front panel LEDs that display their Station IDs The Port Number is a two digit number which reflect

Hideaway™ LCD KVM Switch KL3116 User Manual

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Hideaway™ LCD KVM Switch KL3116 User Manual