SS user manual - Sena Technologies, Inc.
Contents
1. FAW UPDATE DEVICE SETTING RESTORE Firmware is restored from the backup Figure 2 14 Firmware Back up Information 22 Step 2 Select RESTORE button to proceed and then yellow colored message will pop up Press Phone button of SMH10 until the message disappears Then firmware restore process will be started x SENA SMHI1G Wer 4 0 F W UPDATE FR RESTORE F W RESTORE AAA Do DEVICE SETTING Firmware Restore is started Figure 2 15 Restoring firmware Started E SENA FAW UPDATE FRA RESTORE DEVICE SETTING Firmware Restore ls started Figure 2 16 Press Phone button message 23 x SENA n SMH ver 40 F W UPDATE FR RESTORE F W RESTORE 30 6 DEVICE SETTING Writing firmware to SMA10 Figure 2 17 Firmware Restoring progress bar x SENA q SMATO Ver 40 FAW UPDATE o FAA RESTORE FAW RESTORE SELLE LEE EL ELLE ELLE LLL 99 5 DEVICE SETTING l Processing verifying the firmware of SMH10 Figure 2 18 Firmware Verifying process Note When the verifying progress is completed the process may look halted about 10 seconds This is normal operation for checking firmware on the SHM10 Step 3 After the process is completed a message box will pop up again Press Phone button and Jog Dial together until the message disappears 24 x SENA i 2MH10 y Wer 40 FAW UPDATE Fi RESTORE DEVICE SETTING verifying the fir2. Extract Microsoft VC80 MFC manifest 100 Execute C Program Files Sena Technologies SMH10 Manager UsbCheck1 exe Nullsoft Install System v2 46 Figure 1 8 SHM10 is found Step 7 Device Driver Installation Wizard will be started then Select Next button to proceed to the installation process of device driver E dmg EA gt ps MAI e y Device Driver Insta HOOT icar Sy Welcome to the Device Driver ADJE Installation Wizard SS This wizard helps you install the software drivers that some computers devices need in order to work To continue click Next Figure 1 9 Device Driver Installation Wizard is started Step 8 It may take up to 10 minutes to lead you the next step Please wait until you can see the next message window The drivers are now installing Please wait while the drivers install This may take some time to complete Figure 1 10 Device Driver is in installation Step 9 Select Finish button to complete the installation to go to the final stage of the installation 10 E E a Device Driver Installation Wiz Completing the Device Driver Sy Installation Wizard SS The drivers were successfully installed on this computer Driver Name Status Cambridge Silicon Radio Device Updated Figure 1 11 Completing the Device Driver Installation Step 10 Final Installation message will be popped up Select Finish button and then SMH10 Manage
3. H10 is connected with computer if the program is successfully connected to the SMH10 x SENA ae fear 40 FAW UPDATE FW RESTORE DEVICE SETTING SMH10 1S connected with the PC Figure 2 2 SMH10 is connected If you fail to connect the SMH10 please close SMH10 Manager and restart it again x SENA FAW UPDATE FAW RESTORE DEVICE SETTING SMH19 IS not connected with the PC Figure 2 3 SMH10 is not connected 2 2 Updating Firmware Step 1 To update firmware of your SMH10 select F W Update Button SMH10 Manager will automatically check the newest firmware on the management server Please be sure to connect your computer to the Internet If there is a newer version firmware on the server following message will be displayed SENA ere Ver 3 3 New firmware is now available Would you like to download it from the server Current version v3 3 New version v4 0 Press SELECT Button Figure 2 4 New firmware is available Step 2 Select Yes button and then select firmware download location on your computer Save in IMG O 82 amp f My Documents My Computer File name SMH10 44 0 img v Save as type img Files img v Cancel My Network Figure 2 5 Save New firmware 17 Step 3 After selecting download location and then select Save button Then new firmware will be downloaded from server and progress bar will be displaye
4. User s Manual SMH10 Manager V1 3 2012 04 02 Copyright Information Copyright 1998 2012 Sena Technologies Inc All rights reserved Sena Technologies reserves the right to make any changes and improvements to its product without providing prior notice Notice to Users Proper back up systems and necessary safety devices should be utilized to protect against injury death or property damage due to system failure Such protection is the responsibility of the user This device is not approved for use as a life support or medical system Any changes or modifications made to this device without the explicit approval or consent of Sena Technologies will void Sena Technologies of any liability or responsibility of injury or loss caused by any malfunction Technical Support 3150 Almaden Exselectway Suite 238 san Jose CA 95118 United States Toll Free US Canada 8668 US SENA 866 887 7362 Main 408 448 1997 Fax 408 907 3738 E Mail support senabluetooth com Website http www senabluetooth com Facebook http www facebook com senabluetooth Table of Contents 1 Software Installation 4 Teds WING OWS AP aaa adan 4 2 WINDOWS Fritos oo is laa dla 7 2 Getting Started 15 Zale Stanin SMAO Manag Sl resora e a a ae 15 22 JOGA FINMNWA G a UE 17 239 FACSIOVC PIM WaTe oeiia a irc 22 2 4 Update Firmware from specific file cccccooocnncnncccconncnncncnonncnnnnonnnncnnnnononnnnnnnnnancnnncnnnanenss 26 ao DE
5. VICES CUN Su aa 30 2 6 Checking version of SMH10 Manager ccccsscccccssececceeseecceeeeeeceeeeeeseaeeeesseeeesseuseessseseesens 32 1 Software Installation Please note that all software installation should be running with administrator privilege of your computer 1 1 Windows XP Step 1 Power off the SMH10 Note Do not connect the SMH10 to your computer until software installation is completed Step 2 Run the setup program smh10Omanager v1 0 setup exe and then SMH10 Manager setup window will be started as follows 5 SMH10 Manager 1 0 Setup Welcome to the SMH10 Manager 1 0 Setup Wizard This wizard will guide you through the installation of SMH10 Manager 1 0 It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Figure 1 1 Welcome Message Step 3 Click Next button and then specify the destination location of program 5 SMH10 Manager 1 0 Setup Choose Install Location Choose the Folder in which to install SMH10 Manager 1 0 Setup will install SMH10 Manager 1 0 in the Following Folder To install in a different Folder click Browse and select another folder Click Install to start the installation Destination Folder C Program Files Sena Technologies SMH10 Manager Space required 11 5MB Space available 143 2GB Nullsoft Insta
6. d as follows COC downloading 78 Figure 2 6 Firmware Downloading progress bar Step 4 If new firmware download is completed Update button will be displayed as follows Select Update button to proceed to the next stage of firmware update x SENA aim SMH10 Ver 3 3 FAW UPDATE FAW UPDATE FW RESTORE AAA DEVICE SETTING UPDATE Press UPDATE Button Figure 2 7 Select Update button Step 5 A yellow colored message box will be popped up Please press the Phone button of SMH10 and hold it awhile until the message disappears x SENA E SMHI10 yen Es F W UPDATE Five UPDATE DEVICE SETTING Firmware Update is started Figure 2 8 Press Phone button message Step 6 Firmware is to be updated into the SMH10 During the process please look into the message display of the program in order to check the progress SMH10 Manager will write the new one to the device x SENA Sit Ver 3 3 F W UPDATE FR UPDATE F W RESTORE DEVICE SETTING Writing firmware ta SMH10 Figure 2 9 Firmware Writing process x SENA FAW UPDATE FRA UPDATE FAW RESTORE Y 0 0 0 0 0 0 0 8 0 0 0 99 DEVICE SETTING Processing verifying the firmware of 5MH10 Figure 2 10 Firmware Verifying process Note When the verifying progress is completed the process may look halted about 10 seconds This is normal operation for checking firmware on the SHM10 Step 7 A yellow co
7. e 161 9GB Nullsoft Install System v2 46 Figure 1 6 Choose the destination location of program Step 4 Click Install button after choosing destination location of the program and then installation will be started 5 Installing Please wait while SMH 10 Manager 1 0 is being installed E Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck 1 exe Please connect SMH10 Headset to install driver SMH10 should be turned on after connecting to your computer If you want to install SMH10 Manager without install driver Click Cancel Extract Microsoft VC80 MFC manifest 100 Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck 1 exe Nullsoft Install System v2 46 Next gt Figure 1 7 Program Installation Step 5 A message window will pop up to guide you to connect the SMH10 to the computer Please hook up the SMH10 with your computer by using USB cable and then turn it on by selecting Phone button and Jog Dial together Note Please do not select Cancel button if it is the first time installation on your computer Step 6 A message box will disappear after 10 seconds and it means the SMH10 is found successfully in the installation Installing Please wait while SMH10 Manager 1 0 is being installed Execute C Program Files Sena Technologies SMH 10 Manager UsbCheck1 exe SMH10 is found this message will disappear after 7 seconds
8. ge disappears and then the process will be continued 27 x SENA T SMHI10 P Ver 3 3 FW UPDATE FA UPDATE DEVICE SETTING Firmware Update ts started Figure 2 25 Press Phone button message Step 5 Press Phone button and Jog Dial together until the message disappears x SENA gt SMH10 IIS FAW UPDATE FRA UPDATE DEVICE SETTING Processing verifying the firmware of SMHTQ Figure 2 26 Press Phone button and Jog Dial message Step 6 Firmware update is completed and the current firmware version will be displayed on the program window 28 SENA a SMH10 e er 40 F W UPDATE SMA1O ls successtully Updated FAW RESTORE DEVICE SETTING Firmware Update is completed Figure 2 27 Updating is completed 29 2 5 Device Settings You can set up some parameters of your SMH10 by using DEVICE SETTINGS menu SENA Sp Si Ver 40 FW UPDATE YOX Phone Enable Disable VOX Intercam Enable Disable FAW RESTORE EDRiEnhanced Data Rate 6 Enable Disable FLG Packet Loss Concealment Enable O Disable DEVICE SETTING SAVE CANCEL Set Up the Device Configuration Figure 2 28 Device settings Please note that changing device settings is supported from firmware version 3 1 Please update your firmware first to set up the parameters SENA tl SMH10 Y Ver 40 FW UPDATE YOX Phone Enable Disable YOX Intercom Enable O Di
9. hen SMH10 Manager will be started automatically Please refer to Chapter 2 to learn how to use SMH10 manager 1 2 Windows 7 Step 1 Power off the SMH10 Note Do not connect the SMH10 to your computer Step 2 Run the setup program smh10manager v1 0 setup exe then SMH10 Manager Setup window will be started as follows In case that you have 64 bit OS please run different set up program smh10manager V1 0 setup_x64 exe Note A warning message on User Account Control windows may be popped up Please select Allow or select Yes button to proceed to the installation of SMH10 Manager Gpo Manager 1 0 Setup Welcome to the SMH10 Manager 1 0 Setup Wizard This wizard will guide you through the installation of SMH10 Manager 1 0 It is recommended that you close all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue Figure 1 5 Welcome Message Step 3 Click Next button and then specify the destination location of program a SMH10 Manager 1 0 Setup Choose Install Location Choose the folder in which to install SMH10 Manager 1 0 Setup will install SMH10 Manager 1 0 in the following folder To install in a different folder dick Browse and select another folder Click Install to start the installation Space required 11 5MB Space availabl
10. ll System v2 46 Figure 1 2 Choose the destination location of program Step 4 Click Install button after choosing destination location of the program and then installation will be started 5 SMH10 Manager 1 0 Setup Installing Please wait while SMH10 Manager 1 0 is being installed Execute RUNDLL32 EXE SETUPAPI DLL InstallHinfSection CSRBC Inst NTx86 5 1 132 C Pro Extract msycm80 dll 100 Extract msvcp80 dil 100 Extract msyvcr80 dll 100 Extract Microsoft C80 CRT manifest 100 Output Folder C Program Files Sena Technologies SMH10 Manager Microsoft C80 Extract mfc80 dil 100 Extract mfc80u dll 100 Extract mfcm80 dll 100 Extract mfcm80u dll 100 Extract Microsoft YC80 MFC manifest 100 Execute C Program Files Sena Technologies SMH10 Manager UsbCheck2 exe Execute RUNDLL32 EXE SETUPAPI DLL InstallHinfSection CSRBC Inst NTx86 5 1 13 Nullsoft Install Syster v2 46 Figure 1 3 Program Installation This process may take a few minutes according to the performance of your computer Please wait until final completing message is displayed 5 SMH10 Manager 1 0 Setup Completing the SMH10 Manager 1 0 Setup Wizard SMH10 Manager 1 0 has been installed on your computer Click Finish to close this wizard Run SMH10 Manager 1 0 lt Back Cancel Figure 1 4 Complete message Step 5 Click Finish button to complete the installation t
11. lored message box will be popped up again Please press Phone button and Jog Dial together until the message disappears x SENA _ SMH10 yena F W UPDATE FAW UPDATE DEVICE SETTING Processing verifying the firmware of SMHTO Figure 2 11 Press Phone button and Jog Dial message 20 Step 8 Firmware Update is completed and the current firmware version will be displayed on the program window x SENA Wy SMH10 ver 40 F W UPDATE SMA1O ls successtully Updated FW RESTORE DEVICE SETTING Firmware Update is completed Figure 2 12 Update is completed 21 2 3 Restore Firmware Step 1 To restore the SMH10 firmware to the original select F W RESTORE button A message will show you the information of the firmware which is stored as a back up Note Firmware restore function is available only in the computer where SMH10 had been updated You need to use the same computer o firmware update when you restore it Also you must be able to connect to the internet in order to restore firmware SENA Ver 4 0 F W UPDATE F W RESTORE DEVICE SETTING Make sure to check the internet connection before ou restore Your firmware Figure 2 13 Make sure to check the internet connection e SMH10 Wer 4 0 Backup firmware information Version v3 3 Date March 2r 2012 1540 17 FAV RESTORE YOX Phone Disabled YOX Intercom Disabled EDR Enhanced Data Rate Enabled
12. mware of SMH10 Figure 2 19 Press Phone button and Jog Dial message Step 5 Then firmware restore is completed and the current firmware version will be displayed on the program window x SENA E E vern as F W UPDATE SMA1O ls successfully restored FAW RESTORE DEVICE SETTING verifying the firmware of SMH10 Figure 2 20 Firmware Restore is completed 25 2 4 Update Firmware from specific file Step 1 To update the firmware of your SMH10 using the firmware stored on your computer select FW UPDATE Button x SENA FAW UPDATE FW SELECT FW RESTORE DEVICE SETTING SELECT Fress SELECT Button Figure 2 21 Update firmware Step 2 Select SELECT button to open selection window and then choose a firmware to be updated for your SMH10 Look ex IMG 3 backup ing ad SMHIO 4 0 img My Recent Documents My Network Fies of type Figure 2 22 Open firmware 26 Step 3 Select UPDATE button to proceed ES SENA A Vern 3 a FAW UPDATE 2 FRY UPDATE F W RESTORE SSY DEVICE SETTING UPDATE Fress UPDATE Button Figure 2 23 Select update button x SENA F W UPDATE FAW UPDATE F W RESTORE SY 0 DEVICE SETTING Firrnware Update is started Figure 2 24 Progress bar in Firmware Update Step 4 A yellow colored message box will be popped up Please press the Phone button of SMH10 and hold it awhile until the messa
13. r will be started automatically Ej sm Completing the SMH10 Manager 1 0 Setup Wizard SMH 10 Manager 1 0 has been installed on your computer Click Finish to dose this wizard Run SMH10 Manager 1 0 Cancel Figure 1 6 Completing Setup Wizard Please see the section 3 to learn how to use SMH10 manager 11 o Troubleshooting for failure in Device Driver Installation If you see the error message on device driver installation failure please follow the steps below to do troubleshooting Device Driver Installation Wizard y Cannot Complete the Device Driver gt Installation Wizard SS Errors were encountered while installing the software for your devices See the Status column for more details Sometimes it helps to run this wizard again f that doesnt work contact your device vendor Driver Name Status x Cambridge Silicon Radio Install failed Figure 1 7 Cannot complete the Device Driver Installation 1 Select Finish button and close SMH10 manager setup windows 2 Uncheck the Run SMH10 Manager 1 0 checkbox in the next pop up window and then select Finish button 12 Completing the SMH10 Manager 1 0 Setup Wizard SMH 10 Manager 1 0 has been installed on your computer Click Finish to dose this wizard Run SMH10 Manager 1 0 3 Restart your computer system Note Please make sure that SMH10 remains connected to your computer with keeping power on s
14. sable FAW RESTORE EDR Enhanced Data Rate 6 Enable Disable PLG Packet Loss Concealment Enable Disable DEVICE SETTING SAVE CANCEL Set up the Device Configuration Figure 2 29 changing device settings 30 After changing settings select SAVE button to save the changes to SMH10 e SMH10 Ver 40 Would you like to save the changes Note Changes will be applied after the device restarts SAVE CANCEL Set up the Device Configuration Figure 2 30 Confirm save chnages Note Change of device settings is effective only after SMH10 is restarted 31 2 6 Checking version of SMH10 Manager In order to check the software version of SMH10 Manager click button on the upper left corner of the SMH10 Manager program SENA SMH10 Manager Version 1 3 Copyright C 2012 SENA Technologies Inc SMH10 is connected with the PC Figure 2 31 Check the version of SMH10 Manager 32
15. tatus 4 After your computer is restarted please go to the menu of SMH10 Manager program by moving to Start Menu gt All Programs gt Sena Technologies gt SMH10 Manager 5 Select Install Driver in the SMH10 menu K Install Driver E SME 10 M E Uninstall Lo Startup 4 Back 1 or nrn ro r ri gt Search programs and files Figure 1 9 Run Install Driver manually 13 6 Device Driver Installation Wizard will be started again Please repeat the steps from Step 6 to Step 10 to complete the installation 14 2 Getting Started 2 1 Starting SMH10 Manager Step 1 When you start SMH10 Manager message box will be popped up as follows 1 Disconnect all the Bluetooth devices fram the PL 2 Power off the 5MH10 and connect it to the PC with the USE cable The red LED will turn on 3 o power on the SMAI press Jog Dial and Phone Button simultaneously until the LED flashes violet 4 Press OK button Figure 2 1 Start up Instruction Step 2 Please follow the steps on the message box and then click OK button Note Windows XP The further driver installation is required and it will be running automatically Please look into the Windows task bar until the installation is completed And then select OK button if the process is completed Step 3 Then SMH10 Manger will display the firmware version of your SMH10 automatically You may find the message SM
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