OS-2140/OS-2140Z/ OS-2140DZ User`s Manual
Contents
1. ccccccccseeecceeeseeeeeeeeeeeeeeas 44 Troubleshooting ccceeeeeeceeeeeecenseeeseesenseeeseneeneseesenees 56 L DDU DOS ener ee one ee el eee 56 IV TAS CC AC OWS cee cancer dare EE E S 59 MI RSC O he Gy eee Re OTe RTT eee ORT Me Te N ee 60 Caring for Your Printer cccscccseceeeseeeceeeeeneceeseeeeees 61 CMG AMIS erar ad sce geese acne ane eet 6l MeT gt OEA a O 61 Thermal Print Head s 6ctsctcieaietacdootshaclatvictionsaieioatsbadontedast 6l Replacing the Thermal Print Head 0nnnneennneennseenneeens 65 Important notice during TPH replacement 67 Technical Reference ccccceccceeseneeeeeeeeeneeeeseneeeeseneees 68 General Specification Sres a a 68 Fonts Bar Codes and Graphics Specification 0000608 72 Printer Programming Language A PPLA 72 Printer Programming Language B PPLB 73 Printer Programming Language Z PPLZ 74 Interface Specifications ecaicccesadsesioceiacassadccdssocadevecdesiseucesaeesees 71 USB Interface visioagishcisccedindeceedanssansdecisdialanssaceeeeteietoouaens Td 1 e Bee een tren N A ERE Tete ne ee ne ne A eee 78 Parallel Cntromics s intiyesad satel cet oiadedesertre ae teteetaucsiecn 79 AWORO a E E E TT 79 Connection with host ccc ccesssssstteseeeeeeeeeees 80 Appendix Installing the Cutter cc eeeeeeeeeees 82 Appendix Il Installing the Exten2. Arcox Empower the Barcode DESKTOP BARCODE PRINTER OS 214plus OS 2140D OS 2140 OS 21402Z OS 2140DZ User s Manual Ribbon amp Media Installation video Proprietary Statement This manual contains proprietary information of Argox Information Co Ltd It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Argox Information Co Ltd Product Improvements Continuous improvement of products is a policy of Argox Information Co Ltd All specifications and signs are subject to change without notice FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the use
3. 1 Insert the barrel connector of the power supply into the power jack on the back of the printer Note the location of the power jack for different models in the diagrams below 2 Insert the separate power cord into the power supply 3 Plug the other end of the cord into an AC electrical outlet AC Electrical Outlet Power Jack n ae a Power Cord cy f jne Barrel Connector T on Switching Power Power Switch USB Port OS 2140D OS 2140 OS 2140Z OS 2140D AC Electrical Outlet Power Switch Barrel Connector Power Supply Power Cord OS 214plus Getting to Know Your Printer The illustrations that follow describe the printer s parts features controls and indicators Parts and Features Top Cover H Cover Power Switch Power Indicator Ready Indicator Feed Button OS 214plus OS 2140D OS 2140 OS 2140Z OS 2140DZ Ribbon Supply Holder Thermal Print head Platen Roller Ribbon Pick up Holder l Media Hanger Power Switch Ribbon module Release Levers not included with OS 2140D Controls and Indicators The printer s controls and indicators are shown in the diagram below The following table explains control and indicator functions Top Cover Power Indicator Ready Indicator Power Switch Feed Button 12 Control Indicator e On turns on normal operation Power Switch e Off turns off power Note Turn power off before connecting
4. 0S 2140Z OS 2140DZ 32 Serial Cabling Requirements Data cables must be of fully shielded construction and fitted with metal or metalized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables short 6 ft or 1 83m recommended e Do not tightly bundle the data cables with power cords Do not tie the data cables to power wire conduits Notes Default settings are included in the configuration report 33 Parallel Interface Requirements The required cable IEEE 1284 compliant is recommended must have a standard 36 pin parallel connector on one end which is plugged into the parallel port located on the back of the printer The other end of the parallel interface cable connects to the printer connector at the host computer For pin out information refer to the Reference Technical Information Interface Specification Power Jack Parallel Port RS232 Serial Port OS 214plus 34 35 Communicating with the Printer The bundled printer driver can be applied to all applications under Windows XP Vista Windows 7 and 8 supporting 32 bit 64 bit operation systems With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word etc to print to this printer The following installation steps are based on OS 2140 as an e
5. pause aide A AO 5 Package Contents oretacnnnstaararssaereaeraieerneraeatnerew snenia isis 6 Connecting the Power Supply cccccccseeccceseseceeeseeeeeeeeeas 7 Getting to Know Your Printer ccceeseesseeeseeeeeeeeeees 9 PPS and E AS acces ata pre ge vc are aise oven ep tei ey arene 9 Controls and als bese Co kee eee 12 Loading Ribbon and Media cccscceeesseeeeeeeseneees 14 Pais RIGDOM seas ccc ceraraseratenrssiaieg NNR 14 L ading Medid por eee noinen neredni Er EAEE EERE TEE 20 EEIE IV GC cass E E EE T E 20 CaNT DNIO ee o E EE 26 Calibration and Configuration c cccsseesseseeeeeeeeeees 28 Performing Calibration and Configuration cccccceeeee 28 12 1 ol 0 al Be ere 6 0 ee eee ee 29 Detection Area of the Reflective Sensor ccccccceeeeeees 29 Resetting Printer to Factory Defaults cccceeecceeeeeeeees 30 Computer Connections ccccsceeeceeeeeeeeeeeeeseneceeseneeaes 31 USB Interface Requirements cccccccccseecccesceeeeeceeeeeeeaes 31 Serial RS 232 Interface Requirements cccccceeeceeeeeees 32 Serial Cabling Requirement cccceccccsesecceeeeeeeeeseeeaeeees 33 Parallel Interface Requirements ccccceeccceeeeeeeeeeeeeeeees 35 Communicating with the Printer c ssssseeseeeeees 36 Installing a Plug and Play printer driver for USB only 36 Installing the Printer Driver
6. printer Wizard Printer Argox 03 2140 PPLA A new printer will be installed using the following settings Name V Use this printer as the default printer Araox OS 2140 PPLA Share Port Specify whether or not you want to share this printer with other network users when sharing you must provide a share name Default Yes USBO002 P Manufacturer Do not share this printer Model Argox OS 2140 PPLA Share name Version 7 1 9_M 5 To begin the driver mistanauur process click Finish 40 4l 8 After the related files have been copied to your system click 9 After driver installation is complete click Close Finish The driver should now be installed Seagull Driver Wizard Seagull Driver Wizard n T Seagull Driver Wizard Completed Installing Drivers Successfully Please wait while your system is updated The following operations were completed successfully Installed printer Argox OS 2140 PPLA Installing printer Argox OS 2140 PPLA 42 43 Installing the Printer Driver 1 Turn off the printer Plug the power cable into the power socket on the wall and then connect the other end of the cable to printer s power socket Connect the USB cable Serial cable to the proper port on the printer and on your computer 2 Prepare the documentation and software DVD Rom from printer package and then install to DVD Rom drive of your computer The DVD Rom will brin
7. printer stops LED Diagnosis Power and Ready LEDs blinking continuously indicates printer errors To understand the problem please observe the Power and Ready LEDs and refer to the following solutions LED Indicators Power and Ready LEDs blink at the same tempo Power LED Ready LED Possible Problems Miss detect gap Check the label path If you use a Check the label sensor continuous label roll and run under Windows select continuous media 56 Label stock out Supply the label roll i eed Label stock not Install the label roll installed Label jam Recover the jam i l LED Indicators Power and Ready LEDs blink alternately Power LED Ready LED ono oF OFF Possible Problems Solutions Remarks Ribbon out Supply the ribbon roll Not applicable to Ribbon jam Recover the jam direct thermal Ribbon sensor error Replace ribbon sensor type LED Indicators Only the Power LED blinks Power LED Ready LED Possible Problems Solutions Remarks Serial IO error Check the baud rate Serial interface only Memory full Add the extension RAM flash memory card Cutter failed or jam Check the cutter Occurs only when 37 at cutter Recover the jam installing or setting the cutter Hardware error Call for service Pr LED Indicators Only the Ready LED blinks Possible Problems Solutions Remarks Print head too hot Printing will stop until the print head cools to an acceptable printing
8. Fonts Bar Codes and Graphics Specification Code 39 standard with checksum digit Code 93 Interleaved 2of 5 standard with checksum digit with human readable check digit EAN 8 EAN 13 UPC A UPC E Postnet Codabar Code Bar code types 128 subset A B C UCC EAN 128 UCC EAN 128 The specifications of fonts bar codes and graphics depends on K MART UCC EAN 128 Random Weight Plessey HBIC Telepen FIM UPC2 UPC5 GS1 me printer PANON The emulations PEAR PPLB and PPLZ are Data Bar MaxiCode PDF417 Data Matrix ECC printer programming languages through which the host can 200 only QR code Composite Codes communicate with your printer Printer Programming Language B PPLB Printer Programming Language A PPLA _ Language PPLA Internal fonts 5 fonts with different point size Language 8 bits code page 437 850 852 860 863 865 9 fonts with different point size Internal fonts 6 fonts with ASD smooth font Courier font with different symbol sets 857 861 862 855 866 737 851 869 1252 1250 1251 Courier font symbol set Roman 8 ECMA 94 PC Symbol sets PC A PC B Legal and Symbol sets 1253 1254 1255 Code pages 7 bits code page USA BRITISH GERMAN FRENCH DANISH ITALIAN SPANISH SWEDISH and SWISS Soft fonts Downloadable soft fonts Code pages PC437 Greek Russian Soft fonts Downloadable soft fonts Fontsize 1x1 to 24x24 times Character 0 90 180 270 degree 4 direction ro
9. S 2140 product selection prompt choose Seagull Driver version and then start installation SS oe ooo I os 2140 88 Quick Installation Guide OS Series Quick Guide 88 Programmer Manual PPLA PPLB a Printer Driver Araax 71 9 0 6 Seat _ Driver is specially designated to the application of Bartender UL Label Design Software Se erg SS SS aeee Bartender UL BT92_2674_UL_Argox OS 2140D OS 2140DZ OS 2140Z 2 HELP 38 Instead of the flash prompt above another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located 5 On the Seagull Driver Wizard prompt select the first radio button to Install a driver for a Plug and Play printer Seagull Driver Wizard Plug and Play Printer Detection New Plug and Play printers are automatically detected for installation Select the printer driver to install Printer Model Port Argox OS 2140 PPLA USBO02 Install a driver For another printer Then click Next 39 6 Enter Printer name i e Argox OS 2140 PPLA and select do not share this printer and click Next Argox x 1000vL PPLB 7 Check all the data on the showing screen if it is correct click Finish Seagull Driver Wizard Specify Printer Name l Seagull Driver Wizard Names are used to identify the printer on this computer and on the network Completing the Seagull Driver Enter a name for this
10. TION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Safety Supplemental Information This device complies with the requirement of FCC Part 15 Rules Operation is subject to the following two Conditions 1 This device may not cause harmful FC interference and 2 this device must accept any interference received including interference that may cause undesired operation INDUSTRY CANADA NOTICE This device complies with Industry Canada ICES 003 class A requirements Cet equipement est conforme a ICES 003 classe A de la norm Industrielle Canadian Please only use adapters with the following electrical characteristics and are certified by current legislation Using other adapters may damage the device and void the warranty also cause risks to the user Features Output 24VDC 2 4A The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents EMC EN55022 2010 class A EN55024 2010 Argox Information Co Ltd certifies that the following products and or components are compliant with the current requirements of the European Union Restriction on the use of Hazardous Substances ROHS Directive 2011 65 EC II Table of Contents By e E I Getting CSc asdisccdcce tices cce et ceecteceeeccarccecsevecceccseecuencseecsec 5 Upa k TS cts ae Se castes A AA
11. What would you like to Read installation instructions contained in Installation_Instructions html Install printer drivers Upgrade printer drivers Remove printer drivers 48 49 h fth i lick N 8 Select model amp emulation the following examples are based 3 Select the port of the printer and click Next on model OS 2140 PPLA Seagull Driver Wizard Specify Port 4 port is used to connect a printer to the computer Seagull Driver Wizard Specify Printer Model The manufacturer and model determine which printer driver to use Specify the port that you are using If you are connecting using TCP IP or another port type not listed below create a new port Specify the model of your printer p Printer Model Argox 4 50 PPLB Argox 4 100 PPLB Argox 4 150 PPLB Argox 4 200 PPLB Argox 4 200e PPLB Argox 4 300 PPLB 4rqox 4 2240 PPLA Arons amp 224N PPI 7 Source C Seagull New Folder Yersion 7 1 6 M 3 05 06 2009 Port Type COM28 Serial Port 9600 8N1 COM29 Serial Port 9600 8N1 COMe2 Serial Port 9600 8N1 FILE Local Port USBOO1L Virtual printer port for USB USBOO02 Virtual printer port for USB USBOOS Virtual printer port for USB _USBO04 Virtual orinter port for USB a Create Port Configure Port 50 51 10 Enter Printer name i e Argox OS 2140 P Ribs aad select 11 Check all the data on the showing screen if it i
12. character dump mode To exit from dump mode press the feed button again If you accidentally print the label without exiting from dump mode in advance you need to turn on the printer or press feed button again to print normally Important You must always carry out calibration when changing media Failure to do so will result in improper detection by the label sensor 28 The reflective Sensor is positioned at 7mm from the left edge of media The black mark minimum width horizontal should be 14mm on the left edge of media The detection area as illustrated below The gap type label is same as black mark label Black Mark a sensor position Black mark should be on the back of media s nsor POSTION 29 Resetting Printer to Factory Defaults 1 Turn on the printer and wait till both Ready indicator and Power indicator stay solid green 2 Press the Feed button for 5 seconds and the Ready indicator and Power indicator will go off in order at this step if the FEED button is pressed for 10 seconds printer will reset first gt gt feed blank labels as media calibration gt gt and then print configuration self test labels 3 Once Power indicator becomes lit again release the FEED button 4 Ready indicator will then become lit too At this moment the printer has resumed its factory default settings Note Revise the factory default settings that stored in flash even if
13. eral host like py Auto Polling Both the serial port and parallel port of this printer can be activated at the same time i e the printer can simultaneously communicate with two PCs via different ports However as no port contention is made for this printer if both PCs transmit data at the same time the data may become damaged in the receiving buffer 78 79 Connection with host Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible DTR 20 1 DSR DTR4 aan 1 DSR DSR 6 yesi 6 DTR DSR aan 6 DTR IXZ aei 2 RX IXS au 2 RX RAS oe 3 TX RAZ amai 3 TX CESS wrs 7 RTS CISS suri 7 RTS RTS 4 8 CTR RIST teens 8 CTS GND7 00 5 GND GND5 _ 5 GND Alternatively you can just connect the 3 wires in the following way Host 25S Printer 9P Host 9S Printer 9P PC or compatible PC or compatible TAZ is 2 RX i Dy es e 2 RX RX3 a 3 TX RAZ seGers 3 TX The simplest way to connect to other hosts not PC compatible or terminals is 80 Terminal Host Pin 2 RxData Pin 3 TxData Pin 5 Ground In general as long as the data quantity is not too large and you use Xon Xoff as flow control it will be problem free Baud rate 2400 4800 9600 default 19200 38400 5 600 115200 bauds programmable by command Data format always 8 data bits 1 start bit and 1 stop bit Parity always non parity Handshaking XON XOFF as well as CTS RTS hardware flow control If you run an applicatio
14. es OS 2140 amp OS 2140D PPLA PPLB PCX BMP IMG HEX GDI Binary raster PPLB Only Graphic PPLZ GRF Hex and GDI OS 214plus PPLA PCX BMP IMG HEX GDI PPLB PCX Binary raster GDI PPLA PPLB PPLZ OS 2140Z 0S 2140DZ only cane Label windows Driver Win 2003 XP Vista Windows 7 BarTender OS 2140 amp OS 2140D Cutter Stacker RTC Card ArgoKee 2MB Asian Font Card PPLA PPLB PPLZ MaxiCode PDF417 Data Matrix ECC 200 Optional Items Traditional Chinese Simplified Chinese Korean and only QR code Composite codes Aztec Japanese PPLA PPLZ Micro PDF417 G 2D Barcodes SA OS 214plus Agency Listing CE FCC cTUVus CCC ROHS Roll feed die cut continuous fan fold tags ticket in thermal Media Type paper or plain paper and fabric label Max Width 4 33 110mm Min Width 1 25 4mm Media Thickness 0 0025 0 01 0 0635 0 254mm Max roll capacity OD 4 3 109mm Core size 0 5 12 7mm 1 25 4mm optional e Ribbon Width 1 4 Ribbon roll max OD 1 45 37mm Ribbon N A Ribbon Length max 92m Core size ID 0 5 13mm with notch Wax Wax Resin Resin Outside Ribbon W 186mm x H 153mm x L 278mm Universal Switching Power Supply Input 100V 240V 1 5A 50 60Hz Output 24VDC 2 4A Operation Temperature 40 F 100 F 4 C 38 C 10 90 non condensing Storage Temperature 4 F 122 F 20 C 50 C Software Utility Printer Utility Font Utility Operation Environment 70 71
15. g out the following prompt Click Go oO ARGOX CAN Provide a full range of Products of outstanding quality n y ii 44 3 Under OS 2140 product selection prompt choose Seagull Driver version and then start installation I os 2140 Quick Installation Guide OS Series Quick Guide 88 Programmer Manual PPLA PPLB a Printer Driver Argex 71 9 M 6 bes seal Torie ally d ed to the appl te ver is specially designated ication of Bartender UL Label Design Software Bartender UL BT92_2674_UL_Argox Instead of the flash prompt above another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located 45 4 On the prompt Windows Printer Driver select I accept 5 Assign the directory to keep Seagull driver for example and click Next C Seagull and click Next Windows Printer Drivers Windows Printer Drivers License Agreement K SEAGULL Installation Directory KJ SEAGULL SCIENTIFIC Please read the following license agreement carefully Pima aA T te RA WINDOWS PRINTER DRIVER i The software will be unpacked to the directory listed below To unpack to a different directory either LICENSE AND LIMITED WARRANTY type in the new path or click Browse to select a different directory Seagull Scientific Inc Seagull grants you a non exclusive license to use the accompanying Installation Directo
16. n with the bundled printer driver under Windows and use the serial port you should check the above parameters and set the flow control to Xon Xoff or hardware 81 Appendix Installing the Cutter 1 Turn off the printer power and unplug the power cable and Serial USB cable Remove the top cover Remove the two screws under the base housing 82 4 Remove the whole print head assembly by releasing the 4 screws at its feet Print Head Assembly y A T A E Z ium hi ba S foo oe a 5 pS iaiia l l J16 83 6 Secure the four screws attaching the cutter 10 11 y V g Yy Cutter Plug the cutter s connector into the PCB s header connector J9 Reattach the print head assembly by securing the 4 screws Click back the middle cover Secure the two screws for the base housing Click the top cover into place 84 Appendix II Installing the Extension Card Extension Card designated for all optional extension modules For example RTC card and Add on card Install the extension card into the printer as follows 1 Turn off the printer power 2 Remove the top cover 3 Release the two screws at the bottom of the base housing 85 4 Remove the middle cover 5 Mount the extension card to J14 on the main board Slot for Extension card 6 Click back the middle cover 7 Secure the two screws for the base h
17. or disconnecting cables e Green light shows the power on Power Indicator Light off shows the power off e Blinking light indicates error has occurred Green shows printer is ready to operate Blinking light indicates printer is paused or Ready Indicator data transferring Seagull driver status monitor Press to advance labels to the first printing position Feed Button Press to take the printer out of pause Press and hold while turning on the power to print out a configuration profile 13 Loading Ribbon and Media This section describes how to load ribbon and media in the OS Media Compartment Series printer Print Head Modul Loading Ribbon rint Head Module Release Lever Release Lever Note This section does not apply to direct thermal printing 1 Lift the top cover to expose the media compartment 2 Unlatch the print head module by pushing the two white release levers on the sides toward the rear 3 Turn over the print head module to expose the ribbon supply holder Ribbon Supply Holder 14 15 Unwrap the ribbon roll pack and separate the ribbon roll 7 Turn back the print head module and then insert the bare and the bare core core into the pick up holder First snap in the left side and Attach the edge of the ribbon on the bare core and wind it then the right side a little bit onto the core Insert the ribbon roll into the supply holder First snap in the left side and then the
18. ousing 8 Click the top cover into place 86 87
19. r is encouraged to try to correct the interference by the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into a different outlet on a different circuit Consult the dealer or an experience Radio TV technician for help This unit was tested with shielded cables on the peripheral devices Shielded cables must be used with the unit to insure compliance The user is cautioned that any changes or modifications not expressly approved by Argox Information Co Ltd could void the user s authority to operate the equipment Liability Disclaimer Argox Information Co Ltd takes steps to assure that the company s published engineering specifications and manuals are correct however errors do occur Argox Information Co Ltd reserves the right to correct any such errors and disclaims any resulting liability In no event shall Argox Information Co Ltd or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Argox Information Co Ltd has been advised of the possibility of such damages CAU
20. right side Ribbon Supply Holder Ribbon Pick up Holder Bare Core Bare Core 16 17 8 Turn the wheel of the print head module to ensure the ribbon is tightly wound 9 Press down the print head module firmly until you hear a snap Print Head Module 18 19 Loading Media The OS 214plus OS 2140D OS 2140 0S 2140Z OS 2140DZ printers offer Two different loading modes standard or with a cutter Standard mode allows you to collect each label freely Cutter mode automatically cuts the label after it prints Standard Mode 1 Lift the top cover to expose the media compartment 20 21 2 Remove the media hanger 4 Click the media hanger back into the media compartment 5 Align the media roll to the left end 6 Move the shield from right to left until it leans against the media Media Compartment Media Hanger Media Hanger Shield 22 23 7 Unlatch the print head module 8 Hold the print head module upright with one hand to allow the media to pass under it Lead the media through the media guides with the other hand 9 Lead the media over the platen roller Print Head Module Media Guides 24 10 Put the print head module down and press down firmly until you hear a snap 11 Close the top cover and turn on the printer or press the FEED button if the printer is already on Print Head Module Feed Button 25 Cutter Mode Note For Cutter mode yo
21. rint head surface by bare hands or with any hard equipment Water or spit should be kept away in case of corrosion on heating elements TPH Cleaning Direction When cleaning print head please always wipe in One Way Direction from Left to Right only or from Right to Left only to clean Heating Line of print head gently without excessive stress Do not wipe back and forth to avoid dust dirt or ribbon residue on cleaning cotton would be attached onto print head again Please refer to below picture 62 Special Caution Warranty of print heads will be void if print head serial number is removed altered defected or made illegible under every circumstance 64 Replacing the Thermal Print Head NS Switch off the power and wait for both LEDs to go off Unlatch the print head module Remove the ribbon Push the print head firmly into the casing and shift it to the left It will release from the module 65 6 Disassemble the print head and the mounting bracket by T releasing screws Replace with a new print head Reassemble the print head module in reverse order Be careful not to touch the print 2 head elements 66 9 6 Important notice during TPH replacement 1 Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch Residue or con
22. ry SAE Windows Printer Driver s and related documentation Seagull Software subject to the following provisions You assume full responsibility for the selection of the Seagull Software to achieve your Space required on drive 33 0 MB intended results and for the installation use and results obtained from the Seagull Software Space available on selected drive 8 3 GB Both the software and the related material are Copyrighted and are protected by law Title to and all rights and interests in the Seagull Software wherever resident and on whatever media are and shall remain the property of Seagull Furthermore by using the accompanying driver s you agree to accept all terms of this license If you object to any terms in this license you must immediately JY tee doll il ww mosso mw ete oe N fio ob awees sese Lume ss s b m Sad accept the terms in the license agreement OI do not accept the terms in the license agreement 46 47 6 Click Finish 7 Select Install printer drivers and Click Next Windows Printer Drivers Installation Information cy SEAG LL Seagull Driver Wizard SK SCIENTIFI Follow the instructions below to install the software Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers Instructions After the drivers are unpacked install them using the Driver Wizard Options Run Driver Wizard after unpacking drivers
23. s correct click do not share this printer and click Next Finish Seagull Driver Wizard Seagull Driver Wizard Specify Printer Name Names are used to identify the printer on this computer and on the network Completing the Seagull Driver Wizard Enter a name for this printer 4 new printer will be installed using the following settings Printer Argox OS 2140 PPLA Name Argox OS 2140 PPLA Share Use this printer as the default printer Port Default Yes USBO001 Specify whether or not you want to share this printer with other network users When Manufacturer sharing you must provide a share name Model Argox OS 2140 PPLA Do not share this printer version 7 1 9 M 5 Share name To begin the driver installation process click Finish 52 53 12 After the related files have been copied to your system click 13 After driver installation is complete click Close Finish The driver should now be installed Seagull Driver Wizard Seagull Driver Wizard Installing Drivers Please wait while your system is updated Seagull Driver Wizard Completed Successfully The following operations were completed successfully Installed printer Argox OS 2140 PPLA Installing printer Argox OS 2140 PPLA 54 55 Troubleshooting Normally when the printer is in not working properly the Power LED blinks continuously while printing and communication between the host and
24. sion Card 85 IV Getting Started Congratulations on choosing the Argox OS 214plus OS 2140D OS 2140 0S 21402Z OS 2140DZ desktop barcode printers This manual will help you get to know your new printer There are two parts to this manual an operation guide and related information The operation guide is illustrated to help you quickly become familiar with the printer The related information includes troubleshooting maintenance and technical information for your reference Unpacking After receiving your printer please check for possible shipping damage 1 Inspect the outside of both the box and the printer for possible damage 2 Open the top cover of the printer to see if the media compartments are in order Note If damage has occurred contact your shipping company immediately to file a claim 3 Check whether you have received the following accessories together with the printer If there are any items missing please contact your local dealer me Mis dahon Media Holder USB Cable 0 5 ID Core for Ribbon Quick Installation Guide Package Contents Printer Power Supply Power Cord e Quick Installation Guide DVD USB Cable 0 5 ID Core for Ribbon Media Holder Connecting the Power Supply Connect the power supply as below WARNING Do not operate the printer and power supply in an area where they can get wet Make sure the power switch is in the O position
25. sor could result in inadvertent loss off labels label jams and possible damage to the printer Note Turn off the printer before cleaning Cleaning Clean the following components of the printer using a cotton bud dampened with alcohol Do not soak the cotton bud excessively Media Sensor Debris or dirt on the paper sensor can cause a miss read or unstable detection of the label gap Clean with a cotton bud dampened with alcohol Thermal Print Head Thermal paper stock and the ribbon release debris on the print head which degrades printing quality Clean the print head with methanol or isopropyl alcohol and a cotton bud Do not touch the heater element with your fingers Debris or dirt on the roller should be cleaned with alcohol 61 TPH Cleaning Interval It s strongly recommended to regularly clean print heads at least when changing every one ribbon roll in thermal transfer printing mode or every one label roll in direct thermal printing mode In addition if printers are operated under critical applications and environments or it s found print quality is degraded please clean print heads more frequently TPH Cleaning Material Surface of print head s heating element is very fragile To prevent from any possible damage please use soft cloth or cotton buds with Ethanol or industry alcohol to clean print head surface It s strongly recommended to wear hand gloves during cleaning progress Do not touch p
26. t Code128 subset A B C Interleave 2 of 5 Interleaved 2 of 5 with check sum Interleaved 2 of 5 with human readable check digit Code 93 Code 39 with check sum digit MSI EAN 8 Codabar Code 11 EAN 13 Plessey GS1 Data bar RSS Industrial Internal fonts Bar code types 74 1d Notes 1 The bare core for the ribbon must be 11 cm in length It should have two opposite slits at two ends If the ribbon itself is less than 11 cm it must be aligned with the bare core in the left side when you install it 76 Interface Specifications USB Interface This is port complies with USB 2 0 Full Speed ae Terminal Pin a s NA O data signaling pair 3 D Differential data signaling pair USB series B Receptacle Interface if Parallel Centronics Serial The parallel port is a standard 36 pin Centronics which complies The RS232 connector on the printer side is a female DB 9 with IEEE 1284 standard compatibility mode Pin assignments are as follows Pin Direction Definition Shorted to Pin 6 40 ONG n STROBE Ground ee 2 9 Data 1 8 Peripheral o erp wee pep e High 5 Ground 6 f ShortedtoPin1 7 Ot RS _ _ s mn os _ 9 0 VO 5V Signal Mee me ese ens n oniNIT NIT 14 m RAUTOFEED 33 35 ND no n SEEN Note Pin 9 are reserved for KDU keyboard device unit therefore do not connect these pins if you are using a gen
27. tamination should NOT be removed by a cutter to prevent any damage by dent or scratch Connector side should NOT be touched when cleaning TPH to prevent delaminated solder between FPC and wafer Ink jet characters could be erased if cleaning cloth was touched them on FPC or label Heater surface should be free from any condensation TPH should NOT be put heater surface down 67 Technical Reference General Specifications Specification OS 21400 08 2140 OS 214plus Printing method Direct Transfer Direct Transfer Thermal Transfer resolution very aE aly 4MB Flash ROM 2MB user available Op oon LED indicator Power Ready x2 Button Feed x1 interface Centronics Parallel Communication RS 232 Baud rate 2400 115200 bps RS 232 Baud rate Interface USB 2400 115200 bps USB Internal character sets standard 5 alpha numeric fonts from 0 049 H 0 23 H 1 25mm 6 0mm Internal fonts are expandable up to 24x24 4 direction O 270 rotation Soft fonts are downloadable 1D Barcodes 68 OS 2140 amp OS 2140D PPLA Code 39 standard with checksum digit Code 93 Interleaved 2of 5 standard with checksum digit with human readable check digit EAN 8 EAN 13 UPC A UPC E Postnet Codabar Code 128 subset A B C UCC EAN 128 UCC EAN 128 K MART UCC EAN 128 Random Weight Plessey HBIC Telepen FIM UPC2 UPC5 GS1 Data Bar PPLB Code 39 standard with checksum digit Code 93 Interleaved 2 of 5 standard with checks
28. tation rotation Graphics Pex BMP IMG HEX GDI Fontsize 1x1 to 24x24 times Character 0 90 180 270 degree 4 direction rotation rotation Graphics PCX BMP IMG HEX GDI Binary raster Code 39 standard with checksum digit Code 93 Interleaved 2 of 5 standard with checksum digit with human readable check digit EAN 8 Bar code types standard 2 digit add on 5 digit add on EAN 13 standard 2 digit add on 5 digit add on UPC A standard 2 digit add on 5digit add on UPC E 72 73 standard 2 digit add on 5 digit add on Postnet 2 of 5 Standard 2 of 5 Logmars MaxiCode Codabar Code 128 subset A B C Code 128 UCC PDF417 Data Matrix ECC 200 only QR code Shipping Container Code Code 128 Auto Composite Codes Aztec Barcode OS 2140 and German Postcode Matrix 2 of 5 UCC EAN 128 OS 2140D only UPC Interleaved 2 of 5 GS1 Data Bar MaxiCode PDF417 Data Matrix ECC 200 only QR code Composite Codes Printer Programming Language Z PPLZ Language 8 A H fonts with different point size 8 AGFA fonts 7 P V fonts with fixed different point size can t scale 1 0 font with scaling point size USA1 USA2 UK HOLLAND DENMARK Symbol sets NORWAY SWEDEN FINLAND GERMAN Code pages FRANCE1 FRANCE2 ITALY SPAIN MISC JAPAN IBM850 Soft fonts Downloadable soft fonts Fontsize fix to 10x10 times Character 0 90 180 270 degree 4 direction rotation rotation Code39 UPC A UPC E Postne
29. temperature When it does the printer will automatically resume operation 58 Miscellaneous If the host shows Printer Time out 1 Check if the communication cable parallel or serial is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end 2 Check if the printer power is turned on If the data has been sent but there is no output from the printer Check the active printer driver and see if Seagull driver for your Windows system and the label printer has been selected Vertical streaks in the printout usually indicate a dirty or faulty print head Refer to the following examples Clean the print head If the problem persists replace the print head Poor printout quality o The ribbon may not be qualified o The media may not be qualified o Adjust the Darkness heat temperature Slow down the print speed Refer to the next chapter and clean the related spare parts Recovery After correcting problems simply press the panel button or restart the printer to continue your print jobs Make sure the LEDs are not blinking and remember to resend your files 60 Caring for Your Printer Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor This build up can accumulate dust and debris Failure to clean the print head media path and media sen
30. turn off the power source cannot be eliminated 30 Computer Connections Note You must insert the power supply s barrel connector into the power jack on the back of the printer before connecting communication cables This printer comes with a nine pin Electronics Industries Association EIA RS 232 serial data interface and a USB interface You must supply the required interface cable for your application Note This printer complies with FCC Rules and Regulations Part 15 for Class A Equipment for use with fully shielded six foot data cables Use of longer cables or unshielded cables may increase radiated emissions above Class A limits USB Interface Requirements The Universal Serial Bus USB interface is version 2 0 and 1 1 compliant and provides a full speed 12Mb s interface that is compatible with your existing PC hardware The USB s plug and play design makes installation easy Multiple printers can share a single USB port hub 31 Serial RS 232 Interface Requirements The required cable must have a nine pin D type male connector on one end which is plugged into the mating serial port located on the back of the printer The other end of the signal interface cable connects to a serial port on the host computer For technical and pin out information please refer to the Reference Technical Information Interface Specification Power Serial Port Switch Power Jack USB Port OS 2140 0S 2140D
31. u must first install the cutter and add the cutter baby board to J16 on the main board Please refer to Appendix I Follow Steps 1 to 8 listed in Standard Mode above 9 Thread the media over the platen roller then route the media through the slot of the cutter module 10 Press down the print head module firmly Cutter Module 26 11 Close the top cover and turn on the printer or press the FEED button if the printer is already on Note The FEED button does not make the printer cut Cutting occurs only when the software is properly set 2d Calibration and Configuration This section discusses calibration printing configuration and resetting the printer to factory defaults Performing Calibration and Configuration Sensor Detection Detection Area of the Reflective Sensor Make sure the media is properly loaded and the top cover of the printer is closed Turn off the printer power Press and hold the feed button while turning on the power until the printing motor is activated Media calibration is performed while the printer automatically feeds the label stock for a certain length the printing motor suspends for one second and then prints out a configuration profile Release the feed button as soon as printer starts to print The profile includes firmware version ROM checksum RS 232 thermal transfer direct thermal settings hardware configuration and font types At PPLB emulation the printer enters
32. um digit with human readable check digit EAN 8 standard 2 digit add on 5 digit add on EAN 13 standard 2 digit add on 5 digit add on UPC A standard 2 digit add on Sdigit add on UPC E standard 2 digit add on 5 digit add on Postnet Codabar Code 128 subset A B C Code 128 UCC Shipping Container Code Code 128 Auto German Postcode Matrix 2 of 5 UCC EAN 128 UPC Interleaved 2 of 5 GS1 Data Bar PPLZ Code 39 standard with checksum digit Code 93 Interleaved 2of 5 standard with checksum digit with human readable check digit EAN 8 EAN 13 UPC A UPC E Postnet Codabar Code 128 subset A B C Code 128 Auto UPC EAN Extension Plessey Industrial 2 of 5 Standard 2 of 5 Logmars MSI Code 11 GS1 DataBar OS 214plus PPLA Code 39 Code 93 Code 128 subset A B C Codabar Interleaved 2 of 5 UPC A E 2 5 add on EAN 13 8 UCC EAN 128 Postnet Plessey Interleaved 2 of 5 Interleaved 2 of 5 with a modulo 10 checksum Interleaved 2 of 5 with a modulo 10 checksum and shipping bearer bars Code 128 UCC EAN Code 128 Random Weight HBIC Telepen FIM PPLB Code 39 Code 93 Code 128 subset A B C Codabar Interleaved 2 of 5 Interleaved 2 of 5 with check sum digit Interleaved 2 of 5 with human readable check digit Matrix 2 of 5 UPC A E 2 and 5 add on EAN 8 13 Code 128UCC UCC EAN Postnet 69 PPLA PDF 417 MaxiCode Data Matrix ECC200 only QR Code Composite codes PPLB MaxiCode PDF 417 QR Code Composite cod
33. xample The screens included for these steps are taken from Windows XP steps in other versions of operation systems are similar Installing a Plug and Play printer driver for USB only Note We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull Even though the Add Printer Wizard is from Microsoft it too easily performs a number of tasks incorrectly when updating existing drivers It also badly handles the situation where a printer driver is already in use by a Windows application 36 Turn off the printer Plug the power cable into the power socket on the wall and then connect the other end of the cable to printer s power socket Connect the USB cable to the USB port on the printer and on the PC Turn on the printer If the printer supports Plug and Play and you have successfully connected it using a USB cable then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver Click Cancel and do not install the driver using this wizard Prepare the documentation and software DVD Rom from printer package and then install to DVD Rom drive of your computer The DVD Rom will bring out the following prompt Click Go 37 al ARGOX CAN Provide a full range of Products of outstanding quality fs Li WT a 4 Under O
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