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1. Sentinel Software User Manual for the range of Ringdale Network I D Readers Connecting Hdi and information A RINGDALE Version 3 2 April 2002 COPYRIGHT Copyright 2002 Ringdale UK Ltd All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or any computer language in any form or by any third party without prior permission of Ringdale UK Limited DISCLAIMER Ringdale UK Ltd reserves the right to revise this publication and to make changes from time to time to the contents hereof without obligation to notify any person or organisation of such revision or changes Ringdale UK Ltd has endeavoured to ensure that the information in this publication is correct but will not accept liability for any error or omission Because of the fast pace of software development it is possible that there will be minor differences between the manual and the program TRADEMARKS All trademarks are hereby acknowledged Contents Introduction 5 Sentinel Installation 6 First Time Set Up Procedure 8 Configuring an ID Reader Access Controller to the Network 12 Deleting an ID Reader Access Controller From Sentinel 16 Setting Up Users for the ID Reader 17 Editing and Removing Users 20 Access and Security Settings 21 Access Times 22 Calendar 24 Assigning Users to a Group and Managing Users for More than One ID Reader 26 Fingerprint Reader Opt
2. On the list the status of the service will now be listed as Started 95 98 ME Because these platforms do not run a Services feature the service is run as an executable program Use the following procedure to restart the Sentinel Service Using Windows Explorer navigate to the location of the Sentinel program files normally C Program Files Ringdale Sentinel 2001 From the Start menu select Run and then drag the Sentinel Service details from Explorer into the Run dialog box as shown in the example below p Type fhe nana of a pogam hije docuerit o niere BESSOA bred i wall oper E hH AL 3 Scroll along to the end of the text thread and type 1 blank space then exe no spaces between the minus and the letters as shown in the example above The complete text should now read C Program Files Ringdale Sentinel 2001 SentinelService exe exe Click the OK button and the Sentinel Service will be restarted this can be checked by clicking the Control Alt and Delete keys at the same time Sentinel Service will be listed among the programs running Changing Back the Server Port for the Device Important If the changing of the server port method has been used and when user registration is finished the fingerprint reader access controller device needs to directly manage a door or Time and Attendance terminal then the device needs to be reset to the previous server port If a dedicated desktop fingerprint reader and controll
3. been set will be saved to exit the window without saving the settings click Cancel The ID reader access and security configuration is now complete Note before the ID reader can use these settings they must be uploaded to the device s see the chapter Uploading Settings to the ID Reader Access Controller for details of this procedure 25 Assigning Users to a Group and Managing Users for More than One ID Reader For situations where more than one ID reader is being used on the network Sentinel provides a group management feature This allows the list of users to be divided into groups Each group can then be assigned to a particular ID reader or readers as required A simple example of this feature in operation would be Company B has two ID readers Reader 1 is for the main entrance Reader 2 is for access to the accounts office All employees require entry through the main door Only accounts employees have entry to the accounts office All users are assigned to reader 1 A group is created in Sentinel for accounts employees This group is then assigned to reader 2 Only employees in this group can access the accounts office Use the following procedure to create a group and assign the group to the required ID reader 1 Inthe Sentinel main window click on the Groups icon as shown here The following window will be displayed E oo ir re Cer byiomi Ole hls Erdrarne Hsm Dos jaap ip chars ALL ype This wind
4. Ackdness 2 27 1227 Serer F di ini Uii im Demi Gaiem H 904 120 GR Sener Pat zigd Gub Mek es s 50 ae lt Hwe ee jalan Dual Faeries a aT n Pahad _ ma ee Fingerprint reader controllers will have an additional feature visible on the Configuration page Server Port as shown above Note If this feature is not present then the firmware on the device will need to be upgraded please contact Ringdale technical support for this contact details on the back cover of the manual The default setting is Server Port 9103 3 Change the server port to another convenient port suggested 9104 providing this is not already in use check with the network administrator for this information 4 Click OK to save the change and exit the window Once either the Sentinel Service is stopped or the server port has been changed Sentinel is ready to set up new users for the fingerprint reader 33 Registering a New User for a Fingerprint Reader 1 In the Sentinel main window click on the Users icon to display the Users window Click on the New button to display the User Properties window for a new user 2 Ensure the Card Details page is displayed and in the Card Number field select the Enter Manually option 3 Enter the user s name into the Display Name field and select a Security Level from the drop down box Sentinel has up to sixteen different levels that
5. Click Apply OK to save the information Retrieving Information from the ID Reader Access Controller Sentinel can be set to retrieve the ID reader access controller data logs to allow each device s use to be monitored Once retrieved the information can also be used to create reports see the separate chapter Creating Reports for more details of this The information is stored in either a Microsoft Access or SQL database depending on the option chosen on installation see the chapter First Time Set Up Procedure for details on setting up the database Retrieval can be set to run automatically so that Sentinel downloads the current data from any or all ID readers access controllers every minute depending on the level of network traffic ensuring that the software always has the latest information However if there are a lot of devices on the network this can create a large amount of network traffic so it is recommended that this facility is only used for multiple devices when really necessary Alternatively the information can be retrieved manually for each device as and when required Following are details for using both methods Automatic Log Retrieval To set up an ID reader access controller to automatically download it s log use the following procedure Note Ensure that the database is correctly set up and that the Sentinel Logger is Enabled before starting see the chapter First Time Set Up Procedure for details 1 In t
6. IP Address and Subnet Mask If the PC and the device are on different networks it will be necessary to enter the Default Gateway IP Address as well Tick the Auto IP check box to allow the IP address of the device to be set using Ping or arp This feature is not activated by default as it can create a potential security risk and should only be used if specifically needed this is Nota DHCP option Because of the sensitive nature of the information that is configured with this software access to change any of the settings can be restricted by setting a password Click the Password button and enter a password into the New Password box Type in the confirmation and click on OK Note It is recommended that all devices be set with the same password while different passwords for different devices can be used with manual retrieval of logs if the automatic download option is used to retrieve the device logs only One password must be set for all devices Access to change any of the settings in the software will now be restricted to those who have the password Click OK or Apply to apply the settings Once this is done give Sentinel a few seconds to re initialise itself internally and then click the Requery Network button in the Devices window This will refresh the list with the updated information Additional Options Other features available in this window include Stored Information Ticking this box will make available the sto
7. be displayed the connection can be checked at any time by clicking the Testbutton Click OK to exit the Database Settings window SQL Server Click the SQL radio button and then click on the SQL Server tab to display the page shown following Dab haee Gejlig D lshiii safre ai dird here BL Servet Micrcest dorms EIU O Acces SOL bere Casg Enter the SQL details into the relevant fields this information will be supplied by your SQL Database administrator Click the Apply Button then click the Test button A dialog box will ask if the new settings should be used Click Yes again The message Passed Connected to Database will be displayed the connection can be checked at any time by clicking the Testbutton Click OK to exit the Database Settings window 3 The Sentinel main window should now display a full set of menu and icon options similar to the example shown below if not check that the database configurations are correct as detailed previously 4 Gemine 2001 Administrat These options are used to configure and manage the ID reader access controller and will be discussed later in the manual 4 Optional If the automatic download option is to be used to retrieve the log from a device see the chapters Retrieving Information from the ID Reader Access Controller and Creating Reports for full details the logging facility will need to be enabled Double click on the Ringdale icon loc
8. detailed following these must be completed for all set ups unless all users are to have access 24 hours a day seven days a week a Access Times In the Sentinel main window click on the Access Times icon as shown here The following window will be displayed Kr et Pag Se ES gy cep cs mn Ps i 2 From the Day Type drop down list select the day type that you want to configure there are 8 distinct day types each day type represents a 24 hour time period 3 In the centre of the window is the security levels display 16 rows representing the access levels with each row representing a 24 hour time period To set the access time for each security level move the cursor over the display hold down the left mouse button and drag to fill the security level as required Above the display two boxes will show the Start and End of the access time that is being selected note it s easiest to drag down and to the right The Cursor box allows continuous monitoring of the time where the cursor is located The smallest individual time period for which access can be granted is 15 minutes 4 When you have selected the time period required click the Allow button A blue bar shows where the access time has been set 5 Repeat the procedure to set up the access time for as many security levels as required Note It is not necessary to use all securi
9. if the image displayed is poor The better the data held for each finger by Sentinel the more reliable will be the recognition by the reader in everyday use Don t forget to employ the tips detailed at the start of this chapter to achieve consistent results of a high standard Two buttons will now be enabled Verify and Stage 1 Click the Verify button This allows the print to be verified to ensure that it does not match too closely an existing print in the database In the very unlikely event that it does ask the user to select another finger for registration After the Verify button has been clicked the following will be displayed User Properties jE cht Cad Deiak Postal Addess Finger Prints J fd AS AN Click OK and if happy with the fingerprint click the Stage 1 button to hold this print as the first of the four that is needed for each finger that is to be registered If the print is accepted the Stage 2 button will become available Note Each stage requires the user to provide a new fingerprint of the Same finger which will be matched to the original this is to allow Sentinel to learn to recognize the fingerprint A red dot will appear on the finger graphic to signal a partial registration has been made 9 Ask the user to apply the same finger to the sensor of the fingerprint reader again Again redo the fingerprint until happy with it and then click the Verify button once more This time the following sho
10. option provides for a display of the personnel who are currently logged on An example of a typical set up is as follows Company A has a secure area with restricted access In order to establish who is present in the restricted area they have installed the Personnel Monitor Option Each user to be registered to the restricted area has their photograph taken and the photo is loaded and stored in Sentinel it is not necessary to use a photograph for the system to work Every time the user is logged on as having entered the restricted area Sentinel will send their name and photograph to a dedicated rugged PC with a monitor attached This PC will also be running the Sentinel software All users currently logged on will be displayed on the monitor so those outside the restricted area can see at a glance who is inside the restricted area When the user logs out their name photograph will be removed from the display Use the following procedure to set up Sentinel for the Personnel Monitor Option Adding a Photograph to a User s Details Recommended Note It is not necessary to add a photograph to use this feature 1 Inthe Sentinel server main window click on the Users icon to display a list of the registered users 2 Select the user required from the list and click the Edit button to display the User Properties window to set up a new user see the chapter Setting Up Users for the ID Reader Ensure that the Card Details tab is selec
11. A uses only two of the available day types Day Type 0 is for weekdays this is the default day type Day Type 1 is for weekends They use only three of the available security levels Level 2 is used for general employees Level 1 is used for managers Level 0 is used for directors this is the default level type On weekdays day type 0 general employees with their security level set at 2 can use the ID reader only between the hours of 08 00 and 19 00 On weekends day type 1 they are prevented from using the ID reader at all On weekdays managers with their security level set at 1 can use the ID reader only between the hours of 08 00 and 21 00 On weekends they can use the ID reader only between 09 00 and 17 00 21 22 Directors with their security level set at 0 have 24 hour access for both day types this is the default setting for level 0 With up to 16 security levels available and up to eight different day types that can be set the program allows great flexibility for configuring the users to suit any variety of requirements In addition for situations where more than one ID reader is being used the Groups feature allows the list of users to be divided into groups Each group can then be assigned to a particular ID reader see the following chapter Managing Users for More than One Reader for full details on this facility Configuring the access and security settings involves two main procedures which are
12. Card Details tab is selected Note Sentinel provides the option to load and store a photograph of the user if required the system works perfectly well whether this option is used or not If the Personnel Monitor Option is installed it is advised that photographs be used to get the most out of the system see the separate chapter later in the manual for full details on this feature In the Display Name field enter the name of the user The next step depends on the type of ID reader that is being used Select the relevant procedure from the options i ii or iii a User Picci ters Meil i ID Card Reader with Coded Cards Pre Assigned Numbers For a card reader with coded cards where each card contains its own unique hidden number ensure that the From Assigned Unit option is selected in the Card Number field as the number will be automatically entered into Sentinel Ensure that the assignment unit displayed is the one to be used for reading the cards for registration to select the required reader access controller click the Device icon in the Sentinel main window and right click over the device s IP address From the drop down menu select Make Assignment Unit This will display the unit s IP address on the Card Details page displayed previously Click the Activate button Once this button is activated present the user s ID card to the card reader Note this must be done within 10 seconds The
13. D number that is normally displayed in the report users set up for fingerprint access will be clearly shown There is no difference in the procedure to generate Groups and Users and User Information reports though again users registered for fingerprints will be displayed as such in place of an ID number 43 Uploading Settings to the ID Reader Access Controller a wv 44 Once the users groups and access and security settings are configured or whenever any changes have been made to these settings it is necessary to upload the information to the ID readers access controllers themselves This MUST be done for the new settings to take effect Upload the settings using one of the two following procedures Quick Upload Method to Single ID Reader Access Controller Use this method to upload the settings separately to one ID reader only In the main window of Sentinel click on the Devices icon to display the list of ID readers access controllers available Right click over the required device on the list to display the following pop up window Make Assignment Unit Properties ACCESS Groups Select the Upload option to display the three additional options shown above i Selecting Calendar will upload the up to date calendar settings as currently configured in Sentinel to the ID reader required ii Selecting Access will upload the security access patterns for each day type as currently configured in Sen
14. ader is being used The Sentinel software is used to configure the ID reader or access controller to the network and to set up users Sentinel allows comprehensive access and security settings to be configured for each user and the creation of log and database files for generating reports of usage Sentinel can manage multiple readers controllers on the network The ID reader controller downloads its data to the PC running Sentinel once every minute ensuring that the software always has an up to date record Setting up the ID reader access controller involves two main procedures 1 Installing the ID reader access controller in suitable locations 2 Installing and configuring the software onto the designated PC This guide provides installation configuration and user instructions for the Sentinel software and should be used in conjunction with the ID reader or access controller Quick Installation Guide also supplied Sentinel Installation The Sentinel software is found on the CD enclosed with the pack Install the software on the PC that you want to use as the server This can be any networked Windows 95 98 ME NT4 2000 PC It is recommended that if installing a new version of Sentinel the old version should be uninstalled first Important once installation is complete it is necessary to reboot the PC before using the software For uninstallation instructions see the section Uninstalling Sentinel in this guide Use the followin
15. ample if all weekdays are to be of the same day type The other allows quick setting of single days for example if a national holiday with a different day type needs to be set within a large block of the normal working day type By holding down the left mouse click and dragging a box can be drawn around a block of days Click on the Coloured button for the day type required for example if all weekdays are to be set at day type 1 after the block of days has been drawn on the calendar click the orange Day 7 button All days within the block will become orange and are now set to that day type By clicking the Radio button beside the day type and then double clicking on a single day within the calendar that day can be individually set to the required day type for example if the first Monday of the month is a national holiday with its own day type for instance type 3 click the radio button beside Day 3 and then double click that Monday on the calendar and it will be coloured and set to the required day type Repeat the procedure for as many day types as required When the month is configured to your requirements move to the next month to be configured Important Any days on the calendar that do not have a day type assigned to them will default to day type 0 Click the Apply button to ensure the settings are saved When the calendar has been fully configured as required Click OK to exit the window The configurations that have
16. and having the application auto starting will minimize any interruption of service Associating the Monitor to an ID Reader Access Controller All users that are to be included in the Personnel Monitor will need to be in a group that is assigned to the ID reader access controller that is being monitored or if applicable more than one see the chapter Assigning Users to a Group and Managing Users for More than One ID Reader for details on this It is then necessary to associate that ID reader access controller with the monitor PC Use the following procedure on the Sentinel Server PC for this In the Sentinel main window select the Extra Settings option from the Tools menu Select the Room Viewer tab The following window will be displayed xj All the ID reader access controller devices available will be listed Note Though in the example shown the Display IP column is filled on first opening this heading will be empty Select the device required from the list the one whose access control is to be monitored In the Assigned Display IP box enter the IP address for the Monitor PC Click the Assign Display button and the IP address will be associated with the selected device and be shown in the Display IP column By default the Active Monitor box is ticked It is recommended that this option is kept this way Deselecting this option will stop the monitor PC communicating with the Sentinel server If the A
17. ated in the bottom right y corner of the screen as shown here This will display the Sentinel Logger window as shown below ar aid Aare Logger 2 00 From the Logging drop down menu ensure that the Enable option is ticked Minimize the Logger window This completes the First Time Set Up Procedure Proceed to the next chapter Configuring an ID Reader Access Controller to the Network Configuring an ID Reader Access Controller to the Network a ga imr Ag To configure an ID reader access controller to the network use the following procedure Open the Sentinel program by selecting the following path from the Start menu Programs Ringdale Sentinel 2001 Sentinel 2001 The Sentinel main window will be displayed Click on the Devices icon at the top of the window as shown here The following window will be displayed note this will be empty when opened for the first time Deas Front Ooo equip Netwk Metwok Fiestictions Propane M sawed invarmaen Cece 2 After ensuring that the ID reader controller has been installed on the network click the Requery Network button All ID readers controllers on the network will be listed in the window Sentinel will display the details of the device to be configured with a factory default IP address of 11 22 33 44 Important If installing more than one ID reader access controller it is advised that each is configured immediately after installation before the ne
18. ation downloaded from each device including when access was granted who to which device etc Groups and Users This option allows a list of the existing groups and the users assigned to those groups to be printed out User Information This option allows a list of users and their full details to be printed out To access the report creation features click on the Reports icon at the top of the Sentinel main window as shown here From the Please Select a Report drop down menu at the top of the displayed window select the option for the type of report to be generated Following is a section detailing the procedure for using each option Select as required Note The Fingerprint Reader Option does not require the retrieval of the access log to generate a report If using this option please see the separate chapter before attempting to create a report Access Logs To create an Access Logs report it is necessary to have retrieved the data from the ID reader access controller If Sentinel has been set to automatically download the log from the device this procedure will already have been completed If not the log will have to be downloaded manually Both procedures are explained in the previous chapter To create an Access Logs report follow these steps 1 Ensure that the Access Logs option is selected from the drop down menu at the top of the Reports window this is the default option so should be displayed automatically A
19. button to clear any incorrect selections that have been made and re select devices When the devices required are selected click on the Next button to display the following window Note If a password has been set it will need to be entered at this point to continue with the wizard Select which data is to be uploaded any combination of the three types can be uploaded at the same time Selecting Access Times will upload the security access patterns for each day type as currently configured in the software to the chosen ID readers access controllers Selecting Calendar will upload the calendar settings for up to 360 days as currently configured in the software to the chosen ID readers access controllers If either or both of these options are selected without the Users option then click Next to skip straight to the Step 4 wizard window Selecting Users will provide a choice of two options a b a Lia dai See peel obep a Ot 4 Tairt thes grace be apis Paces Oeics Blam mh are Choosing Groups to Devices will upload all associated user groups and their details including security levels as currently configured in the software to the ID readers access controllers that have been selected If this option is selected click the Next button to skip straight to the Step 4 wizard window Choosing the Selected Groups option and clicking the Next button will display the following Step 3 wizard window Di
20. can be set it is not necessary to use all sixteen see the following chapter Access and Security Settings for details on security level configuration 4 Click the Apply button and an extra tab option will appear in the User Properties window Fingerprints Click this option to display the Fingerprints page shown below User FPropeutees FE eli Card Detali Postal Address Finge Pants DF Cancel 5 This step is only applicable if the Changing the Server Port method is being used if the Sentinel Service has been stopped instead proceed to step 8 In the bottom right corner of the page is the server Port fie Se button default setting 9103 Click the button to display the text box and button shown here Change the server port to match that previously set on the Device Configuration page suggested 9104 Click the Set button and the new port will now be displayed on the button 6 Click on the radio button for the first finger that is to be registered 7 Click on the Listen button and ask the user to apply the correct finger to the sensor of the fingerprint reader After a few seconds the fingerprint will be displayed on the Fingerprint Page as shown in the example below Cond Deteds Postal Adkhess Finger Pints Selected Fingei Idman Lait Index Finger 35 36 It is important to get as clean an image of the fingerprint as possible Don t be afraid to redo the fingerprint
21. ctive Monitor box has been unticked clicking the Update Status button will allow the monitor to receive and display the latest personnel log on status The Listen On Port drop down box allows the port number being used to communicate between the Sentinel server and the monitor PC to be changed if required this should only need to be changed if the default port number is already being used by something else Note If the port number is changed it will be necessary to restart the Sentinel Monitor application on the monitor PC to allow the monitor to pick up the new port number setting When set up is completed as required click the Close button to exit the window The Personnel Monitor Option is now ready for use The Monitor Screen Display When a user from a group assigned to the ID reader access controller that is associated to the monitor PC logs on their name and picture will appear on the monitor screen When they log off their name and picture will disappear Thus from looking at the screen it can be established who is present and who is not 71 72 The photos will be displayed on a black background and will automatically resize themselves to ensure all are visible on the screen at any time If there is no photo available for the user an empty box will be displayed with the user s name underneath Below is a part view of a screen giving examples of users logged on both with and without photos Chris Carter Pet
22. d the users will be moved back to the top list 4 Click on the Devices tab to display the following page Ear ijji Minti bie Ha i TE 70 0 wt TENTAT lrou 5 lide Doa wH 10 145 GE S10 Lere Sede Geer atl oh HSAH AN OREH i blen ia On this page assign a specific ID reader or readers to the group Inthe All Available Devices field will be listed all the ID readers access controllers that have been set up within Sentinel Select a device or devices that are to be associated with this group from this field To select multiple devices hold down the Control key while selecting or to select a block of devices together hold down the Shift key and select the devices at the top and bottom of the block Click the Add Device s button and the selected device s will be moved into the Devices in This Group field If a device needs to be removed from the group list select it following the same method as above but in the lower field Click the Remove Device s button and the device will be moved back to the top field Click OK to exit the window saving the settings The new group will be listed in the Groups window Repeat procedure to set up as many groups as required Changing Group Configurations To make changes to a group set up select the group from the list displayed in the Groups window and click the Edit button The Group Properties window will be displayed with the three pages Details Members and Devices To alter th
23. dary menu Select the option as required 53 Time and Attendance Terminal 54 Conkguston TimeZone If the ID reader access controller is being used to manage a time and attendance terminal an additional configuration page will be present instead of the door strike and bolt control options This will need to be configured to ensure accurate time keeping To access the page In the Sentinel main window click on the Devices icon to display a list of the available devices on the network From the list select the device that is managing the time and attendance terminal and open the property pages Select the Timezone tab to display the following page The dice abt abel bo be pee Tee oe A E a Ii yu are erect of Gresereach then the valus choad be regara ou mut quod the lF ddes of the lmegervers baky Tine Serene Tinazone Dira fom kT fiz 141 wl finan mie loc oo Enter up to three IP addresses of Time Servers in the boxes provided The device will set its time by contacting the first address lf the first address fails to respond the second address will be contacted The third address will only be contacted if the first two time servers cannot be contacted This can ensure a high level of reliability for the time signal All time servers work to GMT In the Time Zone Offset from GMT field it is necessary to set the time zone that the terminal is in Zones east of Greenwich are ahead of GMT zones west are behind GMT
24. displayed Select the group s required to be in the report To select multiple groups hold down the Control key while selecting or to select a block of groups together hold down the Shift key and select the group at the top and bottom of the block To select all groups click on the Select All button Click on the Deselect All button to clear any incorrect selections that have been made and re select the groups To generate the report click the Show Report button Following is an example of the Groups and Users report that will be displayed 63 J Greups And Useri Groups And Users Hane Candh umber Se tur iyLewel Sandia Smith SEEREN 1 Torts Theories Saeed 3 mmg Main Emtrance Name CardNumber SecurtyLowal Chara Cmte TATER FH 0 Ciainoy Danie SS Febe Piper pra pii D Tort Thortas O SNN 3 Each group selected will be displayed in alphabetical order with a list of the users assigned to that group User Information To create a User Information report follow these steps 1 Select the User Information option from the drop down menu at the top of the Reports window to show the following page 1 Heports 64 2 A list of all users that have been set up in Sentinel will be displayed Select the users required to be in the report To select multiple users hold down the Control key while selecting or to select a block of users together hold down the Shift key and select the user at the top and bottom of the bl
25. drop down menu at the top of the Reports window From the From drop down calendar select the month and day that the report should start from From the To drop down calendar select the month and day where the report should finish To create a report for just one day set the same From and To dates From the list of devices select the fingerprint reader s required To select multiple devices hold down the Control key while selecting or to select a block of devices together hold down the Shift key and select the devices at the top and bottom of the block Note It is possible to generate an access log report of multiple devices which include both fingerprint readers and card keypad readers Just ensure that up to date logs have been retrieved for the non fingerprint readers before generating the report To generate the report click the Show Report button Note Be aware that if a device is heavily used creating a report with several devices can produce a large amount of data The report might take a few moments to generate depending on the amount of data to be processed Below is an example of a fingerprint access log report i T z J Accets Log Date 04 Apr 3002 Time Card Number Mane Status TE 14 Pinger Fri ghi Enirar 11245 Fiep Print owe Eniri stay bec Fieger Piri ehit Entry iri Di Mii Finger Pri Cesira Dinig Errira 1h 7 Finger Fred che Erir it rid Figs Friri Daloy Dikt Eniri Pom Wid ef Instead of the I
26. e selected ID readers access controllers Card Number The card ID number of the user will be displayed here DateTime The time and date that the ID was used will be displayed here Unit The IP address of the ID reader controller will be displayed here Status The flag code will be displayed here please see the section following for details of the flagging codes Flag Codes As shown in the Viewing a Remote Log section Sentinel uses a flagging system to register ID use The log will display a number each time an ID is used this will be listed under the Status heading Below is a list of what each number represents taking into account that the reader controller can be used for more than one purpose Access Control or Time and Attendance 1 Entry In 2 Not Recognized Out 3 Not Allowed Error 129 Already In 130 Already Out The words used here will be displayed on any Access Log reports that are generated see the following chapter for details on this Note the numbers 129 and 130 are flags only used when the reader controller is set up for time and attendance 59 Creating Reports 60 Once the data from each ID reader access controller has been downloaded to the database see the chapter Retrieving Information from the ID Reader Access Controller for details on this reports can be generated Three types of reports can be created Access Logs This option allows the generation of reports based on the inform
27. e set up follow the same instructions as previously described in this chapter Change add and remove users and devices as required Click OK to exit the window saving the changes Deleting Groups To delete a group from the Groups List select the group and click on the Remove button The group will be removed Important Note Any changes made to a group set up must be uploaded to the relevant device s see chapter Uploading Settings to the ID Reader Access Controller 29 Fingerprint Reader Option 30 a b c d If a fingerprint reader is being used in conjunction with Sentinel the procedure for creating users is different Important Information When using the fingerprint reader option please bear the following in mind Care needs to be taken when setting up users for the fingerprint reader The more meticulous the approach taken with this procedure the clearer and sharper the image will be The stronger the quality of data that is stored by Sentinel the more reliable and consistent will be the access capability of the user the actual fingerprint is not stored by Sentinel only points of reference from it Below are some tips to help achieve this i Ensure the fingerprint sensor is clean use a soft dry cloth before starting and that it is regularly wiped especially if users have particularly oily hands ii Users should wash and dry their hands prior to the start of the procedure iii The fingerpri
28. e the information is correct and that the selected device s are correct When happy click the Finish button Two graphics at the bottom of the screen allow the upload process to be monitored When the upload is complete the following dialog box will be displayed Aepol Udoad Pio SOS Te bbe P pkd Dhol Uplosded Zones Tires toc 18i 70127 226 pinsiad Gaup foc TH OS This will inform if the upload was successful Click Close to finish 49 Door Strike and Bolt Control Options 50 Theyre Propers E Conkgucston Physical Lock Type Operate Lock Lick Tirreni fi Leek One Lege Tina Type Ta F Stade Grke f eriad biie 0 Pube Siika Puke Sike C Shanda Bok Searediend Bal Lap Loge Look Pade Dind C Lock Fade Closed Look Fak Open f Lock Fak Geers Sentinel gives the ability to remotely control the set up and operation of a door strike or bolt if the ID reader access controller is managing this kind of device this option will not be present if the ID reader access controller is being used to manage a time and attendance terminal see the separate chapter for details of the different options available with this feature The correct door strike or bolt type MUST be set in sentinel before attempting to use the device Access the control options as follows In the Sentinel main window click on the Devices icon to display a list of the available devices on the network From the list select t
29. e will no longer be listed as Started 95 98 ME Because these platforms do not run a Services feature the service is run as an executable program To stop the service running press Control Alt and Delete together Once to display the Task Manager Select Sentinelservice from the list and click the End Task button The service will be stopped 73 74 4 From the Start menu select Settings Control Panel Add Remove Programs and select Sentinel 2001 from the list Click on the Add Remove button and the program will be removed from your PC the mdb file will not be removed If the uninstall is a preliminary to the installation of a new version of Sentinel it will be necessary to re boot the PC Ringdale Ltd 56 Victoria Road Burgess Hill West Sussex RH15 9LR United Kingdom Freephone 0800 214503 Tel 44 0 1444 871349 Fax 44 0 1444 870228 Ringdale GmbH Cochemer Stra e 12 14 D 68309 Mannheim Germany Freephone 0800 8251880 Tel 49 0 621 7186 0 Fax 49 0 621 7186 20 Ringdale Inc 101 Halmar Cove Georgetown Texas 78628 USA Freephone 888 288 9080 Tel 1 512 288 9080 Fax 1 512288 7210 Rikei Corporation 1 26 2 Nishi Shinjuku Shinjuku ku Tokyo 163 05 Japan Tel 8 1 3 3345 2189 Fax 8 1 3 3344 3949 Website http www ringdale com
30. ecomes How the service is stopped will depend on the version of Windows the PC is running 2000 From the Start menu select Settings Control Panel Administrative Tools Services to display the following window a Pals Be FES a sue gims Prone Bare Hee EFT eer EF Sora Loca yah Gg ate losers gt hiner eee rey Startins Baik ma Lease ge uae ae afte pl Sl Ba foe hte Lao Bafra h TATE aiig r T n a Lae p fursn Seis Dikka starting pE wii Ce ge E r By 20 uty down Thome ey rin uber iowa Lace aber y Egian Farri A eet oe Sarre afore Loa Cig aryl Pl Tiree Piet Sele ee oe al Lana Bi irr A Bere Lei eee er i ura ul en ee Stop ma iira ei oni Laced Ceerpeter Select Sentinel Service from the list and click the Action button in the top left corner of the window Select Stop On the list the status of the service will no longer be listed as Started 31 32 NT4 From the Start menu select Settings Control Panel Services Select Sentinel Service from the list and click the Stop button On the list the status of the service will no longer be listed as Started 95 98 ME Because these platforms do not run a Services feature the service is run as an executable program To stop the service running press Control Alt and Delete together Once to display the Task Manager Select Sentinelservice from the list and click the End Task button The service will be stopped Changing the Server Port Sentinel provide
31. entinel 1 In the Sentinel main window select the Extra Settings option from the Tools menu The following window will be displayed the Devices page should be shown by default if it isn t click on the tab to display it Ee Esia Siingi ta air T en Nzi iis Wte idk mig Ls Side De an AiAi Gee iS 1 ben De 2 The page will list all the ID readers access controllers that have been configured by Sentinel Select the device to be removed To select multiple users hold down the Control key while selecting or to select a block of users together hold down the Shift key and select the users at the top and bottom of the block Click the Delete Selected Devices button and the device s will be removed from Sentinel Click the Close button to exit Setting Up Users for the ID Reader Sari Saath Tan Taras To set up users for the ID reader proceed as follows note if using the Fingerprint Reader Option see also the separate chapter related to this later in the manual In the Sentinel main window click on the Users icon as shown here The following window will be displayed note this picture shows the window with users already configured on first time set up this window will normally be empty tee Edt Bew Ce 2 To set up a new user click the New button to display the User 3 4 Properties window an example is shown on the following page Ensure that the
32. er Piper Sandra Smith Uninstalling the Sentinel Software Note It is recommended that older versions of Sentinel be uninstalled before a new version is installed If using the Access database option the data held by the old version of Sentinel will not be lost as this is stored in a separate mdb Microsoft Access file ensure that the new version of Sentinel is directed to this file to hold onto the data or to the SQL database if that option is being used To uninstall the Sentinel software follow this procedure Double click on the green Ringdale icon in the bottom right corner of the screen to display the Sentinel Logger window From the Logging menu ensure that the Enable option is Unticked and close the Logger window A message will appear asking if the Logger program should be stopped Click the Yes button The Sentinel Service will need to be stopped before the uninstall can take place How the Sentinel Service is stopped will depend on the version of Windows the PC is running 2000 From the Start menu select Settings Control Panel Administrative Tools Services Select Sentinel Service from the list and click the Action button in the top left corner of the window Select Stop On the list the status of the service will no longer be listed as Started NT4 From the Start menu select Settings Control Panel Services Select Sentinel Service from the list and click the Stop button On the list the status of the servic
33. er are being used for administration and registration purposes and are not being used to directly manage a door or Time and Attendance terminal then the server port should remain as set for registration Perform the following procedure Only if the device needs to directly manage access control as in the first of the above situations Click on the Devices icon at the top of the Sentinel software main window From the list of available devices select the controller required and click the Properties button to display the Device Properties window In the Server Port field change the server port back to its original setting normally 9103 Click OK to save the change and exit the window The device should be prepared for access control once again 41 42 Creating Reports for a Fingerprint Reader This section needs to be read in conjunction with the general Creating Reports chapter later in the manual Important The procedure for creating reports from a fingerprint reader is different from that for other readers Because the fingerprint data is automatically stored on the server PC running Sentinel the log retrieval procedures detailed in the Retrieving Information from the ID Reader Access Controller chapter do not need to be used An access log report can be generated using this simple procedure Click on the Reports icon at the top of the Sentinel main window and ensure that the Access Logs option is selected from the
34. et bb Aas Cc Hlan ox foe fo eis ALL ues Diiia Li This window will display the list of all user groups currently available in Sentinel From the list select the user group s to be uploaded to the chosen ID readers access controllers To select multiple groups hold down the Control key while selecting or to select a block of groups together hold down the Shift key and select the group at the top and bottom of the block 47 48 To select all groups click on the Select All button Click on the Deselect All button to clear any incorrect selections that have been made and re select the groups Important Care needs to be taken with this procedure using the Select All button will assign every group to the selected ID readers access controllers and give all users access through those devices Similarly selecting the wrong group by mistake will give that group access through the device whether the device is associated to the group or not When the group s have been selected as required click the Next button to display the Step 4 wizard window shown below kA Derine di al ia hep Ui 4 lipire Siero decied Devices z Vee dey Peet Lira in be uphoasicesdt Appas limes Selected Diyana l Han Enise Misni D a hyra bo rhad AL ues thee opion look comect prea Fragh So upiga calage cate io devices a U pkiad Tiai kie 5 This window allows the data that is about to be uploaded to be checked and confirmed Ensur
35. exit 57 Viewing a Log The current log from any ID reader access controller can be viewed before instead of downloading the data using the following procedure In the Sentinel main window select the Log Settings option from the Tools drop down menu to display the window shown previously From the list select the device s for which the log is to be viewed and ensure no other device s are selected Click OK to exit saving the selection Please note the details concerning passwords as explained in the previous sections of this chapter Double click on the Ringdale icon located in the bottom right corner of the screen as shown here This will display the Sentinel Logger window as shown previously From the Logging drop down menu ensure that the Enable option is Unticked From the Logging drop down menu select View Now The current log for the device s selected will be displayed 4 Caid Readei Laggei V2 0 Yiewing iafermsatian fron 1398 70 227 226 Alan s Tact uni ty b cll La ae os PA a ae a pr ai i950 ine Uj Ces LIF ee a PO Lit 226 LL Laa0 O50se WLI Geu unit TAPP ONE 194 70 127 1 Dares L19330 020 7 SE mere P eard umber e L397 860 Unit Detorneactions iHi PO Li nial Darel afiyisso ondri A typical example is shown here Click the Minimize button to exit The following data will be displayed for each event that has been logged by th
36. g matched to the correct finger At any time during each stage the fingerprints can be viewed by clicking on the View Prints button An example of the Fingerprint Image Viewer window is shown below If the quality of the images are not high do not be afraid to start again 11 Clicking the Delete button will clear all of the held images to start again with a clean slate When the registration is complete the red dot displayed on the finger graphic will turn blue Try two or three tests to check the access capability of the user by getting the user to provide additional fingerprints Click the Verify button after each print appears on the Fingerprint page The print should be identified with a matching score of consistently over 120 Routine scores below this will require the registration procedure to be repeated to improve recognition 12 Repeat the registration procedure for each additional finger for that user it is recommended that two or three fingers are registered for each user When finished click the Stop button 13 Additional information for the user can be added by selecting the Postal Address page in the same window 14 The user set up procedure is now complete Click the OK button to close the window saving all the information and the users name will appear on the list in the Users window for more general information about the Users window see the chapter Setting Up Users for the ID Reader The user can n
37. g procedure to install the software 1 Load the CD into the PCs CD drive 2 Use Windows Explorer to browse the CD and select the Software directory 3 Open Sentinel 2001 exe 4 Follow the on screen instructions until the window displayed below appears Vince alt Fee bed Sit aed Sot the Compaen you el bo etal end chee ee Comores wou do net ard a par ila p ponpon Ensure that both options in this window are ticked 5 Click Next and follow the on screen instructions to complete the installation 6 Reboot the PC First Time Set Up Procedure The following procedure Must be completed before attempting to use the Sentinel software for the first time 1 After the installation and reboot are complete open the Sentinel software using the following path Start Programs Ringdale Sentinel 2001 Sentinel 2001 The following window will be displayed note the window may appear slightly different to this 2 From the Tools menu select Database Settings It is necessary to connect the program to the database that is to be used for Sentinel The most commonly used database is Microsoft Access but for environments where a large amount of information is generated there is the option to connect to a more powerful SQL Server Select either Microsoft Access or SQL Server as required Microsoft Access i Click the Access radio button and then click on the Microsoft Access tab to display the page shown following note t
38. he Browse button and navigate across the network to the Sentinel Server s Database Continue with the instructions as detailed in the First Time Set Up Procedure to finish SQL Server The SQL configuration for the monitor PC will need to be the same as that for the Sentinel Server PC if unsure about the configuration of this database it will be detailed in the Database Settings option of the Tools menu of the Sentinel main window on the server PC Once the set up procedure is completed the Sentinel Monitor application needs to be running Starting the Sentinel Monitor Application From the Start menu select the following path Programs Ringdale Sentinel 2001 Sentinel Monitor or alternatively locate the application in Windows Explorer it will be located with the other Sentinel program files normal location C Program Files Ringdale Sentinel 2001 Sentinel2001 AT exe Initially the monitor should be displaying an empty black screen until an ID reader access controller is associated to the monitor PC and users start to log on This completes the set up of Sentinel on the monitor PC Note To return the monitor PC to the Windows environment press the Esc key 69 70 sassigned Dispi iP KEET DRE Important It is recommended that the Sentinel Monitor application Sentinel2001AT exe is set to automatically start up when the PC is booted The monitor PC is designed to log itself on automatically when re booting
39. he PC running the Sentinel software does not need to have Access installed Sentinel can be associated to an Access database on another networked PC if required DSi 5haee Seley Cimebaie sofrejt ae Ged here SQL Saree Hiest Acces C SOL E Acem Fama E o g E OF Cancel ame Click on the New button to display the Create Access Database window and in the File Name field enter a name for the database Suggested Sentinel 2001 mdb Navigate to the directory where the database is to be located if Access is installed on the Sentinel PC itself it is recommended that the database be kept with the other program files in C Program Files Ringdale Sentinel 2001 Important f more than one copy of Sentinel is installed on the network that will share the management of the same ID readers access controllers it is recommended that the Access file be put in a location where it can be shared by all copies of the software that are used all other installations should point to the same location Click the Save button and the path will appear in the Database field as shown above Enter a Password to restrict access to the database Click the Apply Button then click the Test button A dialog box will ask if the tables for the database should be created Click the Yes button Note A dialog box might ask if the new settings should be used Click Yes again The message Passed Connected to Database will
40. he Sentinel main window select the Log Settings option from the Tools drop down menu to display the window shown following 2 From the list select the device s required To select multiple devices hold down the Control key while selecting or to select a block of devices together hold down the Shift key and select the device at the top and bottom of the block 55 56 lt a fan lahke F saidar rr ee Devica Haras O O O OO O OOO O o eet SIP 127 70 Gee 7 eda lippa Sd Doa Sad S12 1290045 Mat ieni Lees Side Dis a1 12120011 Gee 152217 Men Doe Diya Click OK and those devices highlighted will now be set to automatically download the log to the database To stop the automatic download at any time open the above window again All devices currently selected for downloading will be highlighted Click in a blank space to remove all the selections Make any new selections as required Important This window also offers an alternative place to set up a password for the devices to restrict access to change any data within Sentinel the device property pages provide the same option It is strongly recommended that a password is used Before creating a password here ensure that a password has not been previously created when the device was Originally configured to the network To set a password in this window select the devices from the list and enter the word into the text box at the bottom of the
41. he device that is managing the door strike or bolt and open the property pages Select the Physical Lock Type tab to display the following page important note this page has the capability to manage two different locks This is for use with the Duplo version of the access controller which can manage two locks simultaneously or alternatively two ID readers on one lock If the Solo version is being used only the Lock One field is to be used 3 beries Fropatez Conkgues on Prysicsl Lock Type Cinerste Lock In the Lock Timeout box enter the amount of time in seconds that the lock will be live for once activated by a successful ID for example a five second timeout would give a user five seconds to access the door after ID recognition before the door would lock again In the Type field select the strike or bolt type that is connected to the access controller If a strike is connected ensure that the Standard Strike option is chosen Only select the Pulse Strike option if told to do so by a member of the Ringdale technical support team If a bolt is connected to the access controller select the Standard Bolt option If a Ringdale brand strike is connected the Logic field will become active Select whether the strike is of the Lock Fails Closed PTO type or the Lock Fails Open PTL type this will be detailed on the strike itself Click Apply to save the settings and then click on the Operate Lock tab to di
42. ion 30 Creating Reports for a Fingerprint Reader 42 Uploading Settings to the ID Reader Access Controller 44 Door Strike and Bolt Control Options 50 Time and Attendance Terminal 54 Retrieving Information from the ID Reader Access Controller 55 Automatic Log Retrieval 59 Manual Log Retrieval 57 Viewing a Log 58 Flag Codes 59 Cont Creating Reports Access Logs Groups and Users User Information Printing and Exporting Reports Personnel Monitor Option Adding a Photograph to a User s Details Setting Up Sentinel on the Monitor PC Starting the Sentinel Monitor Associating the Monitor to an ID Reader Access Controller Uninstalling the Sentinel Software 60 64 66 67 68 70 Introduction Sentinel is Ringdale s management software for use with their access control systems and Network I D Readers Sentinel can be installed on any Windows 95 98 ME NT 4 2000 PC connected to an Ethernet Local or Wide Area Network LAN or WAN It provides full configuration management and monitoring capability for applications such as door strikes bolts and time amp attendance systems across the network from the administrators PC Issue each employee with an ID card pin number or even fingerprint recognition can be used if required that has a unique built in code that can identify them Once the user has been identified they can be granted access through a door clocked in etc depending on the application for which the ID re
43. is set to follow this access pattern Unrestricted access is granted through the main door for this period Before 10 00 am and after 4 00 pm an ID will be needed to gain access through the door and the door will lock again after use enabling staff to enter The period the staff can enter will still be regulated by the access level they have been assigned For example general staff will only be able to enter between 8 30 am and 6 00 pm managers will have 24 hour access The door strike will automatically activate at 4 00 pm so an ID will be needed to gain access from this time However the lock will not automatically deactivate at 10 00 am An ID will be needed to gain entry the first time after 10 00 am to ensure complete security Set the strike to follow the access pattern by selecting the level required from the drop down list after selecting the Lock Follows Access Pattern option Click Apply to save any settings made on this page or OK to exit the property pages saving any changes To exit without saving any settings that have been made on the page click on Cancel Quick Select Options The following features described above are available as quick select options by right clicking over the required device on the list in the Devices window to display the pop up menu shown here Make Assignment Urt Properties Upload Normal Operation Permanent Oper Solid Lock Select the Extra option to display the secon
44. n example of the window is shown following with a calendar option in the top half and a list of all the devices configured to Sentinel in the bottom half Fess elec eco e OOOO OM oper Ling Diea Fi ii mim rik UT Front Dci ilaria Test Lind U1 Armai Dar Deke Slam Fipan Charm 2 From the From drop down calendar select the month and day that the report should start from 3 From the To drop down calendar select the month and day where the report should finish To create a report for just one day set the same From and To dates 4 From the list of devices select the ID reader access controller whose log should be used to create the report To select multiple devices hold down the Control key while selecting or to select a block of devices together hold down the Shift key and select the devices at the top and bottom of the block 61 To select all devices click on the Select All button Click on the Deselect All button to clear any incorrect selections that have been made and re select the device s To generate the report click the Show Report button Note Be aware that if a device is heavily used creating a report with several devices can produce a large amount of data The report might take a few moments to generate depending on the amount of data to be processed Below is an example of an Access Log report Note If a fingerprint reader is being used this will create a slightly different repo
45. nt should cover as much of the sensor as possible Place finger directly on the sensor without sliding across the surface Repeat the action until the administrator believes optimal finger placement has been achieved It is recommended that each individual registers two or three fingers There will then be a backup print that can be used in the event of one of the fingerprints becomes temporarily or permanently altered for example by a paper cut or minor burn It is useful to have the fingerprint reader close to the PC running the Sentinel software when setting up new users Every finger registered will need to be processed four times to ensure a thorough identification is possible Setting Up Users for a Fingerprint Reader When registering users for a fingerprint reader either the Sentinel Service needs to be stopped or the server port for the fingerprint controller needs to be changed Which option is preferred will depend on the set up of the access control system Stopping the Sentinel Service The Sentinel Service runs in the background and is automatically activated during installation If this method is used when the service is stopped the access control system will be inoperative thus new users cannot be added at the same time as existing users need access through doors or to clock in out etc This is most suitable for small installations the more readers controllers that are on the system the more impractical this method b
46. number of the card will appear in the Card Number box ii ID Card Reader with Manual Number Entry Key Pad Pin Number Entry If the number of the user s card is known it can be entered manually If the key pad option is being used the pin number for the user must be entered manually Ensure that the Enter Manually option is selected in the Card Number field Enter the ID number into the Card Number box maximum of ten characters iii Fingerprint Reader See the Fingerprint Reader Option chapter later in the manual From the Security Level drop down list select the security level required for this user Note Sentinel has up to sixteen different levels that can be set it is not necessary to use all sixteen See the following chapter Access and Security Settings for details on security level configuration If a photograph of the user is required click the Load Image button and browse to the location of the file Click OK and the photo will be displayed in the image box If the photo is correct click the Store Image button to store the photo in the database The photo can be viewed at any time by opening the User Properties window Clicking the Postal Address tab allows for more comprehensive information on the user to be entered on the displayed page if required This is an optional feature Click OK to close the User Properties window saving all the information that has been entered The user will appear on the lis
47. ock To select all users click on the Select All button Click on the Deselect All button to clear any incorrect selections that have been made and re select the users required 3 To generate the report click the Show Report button Following is an example of the User Information report that will be displayed S User infoemation User Information Cardiumber 587801234 Manner Chia Carter te Mr Foesiteme ons ee ea arte Address 9 44 Honeybun Lane Phone Sd AGT Wital MASAS ETETE West Binghern Pager Sour Enmaiidds eas Gesie Teed ci RHI BTT LIK Member 0 Man Ener z Page HA HH GJ E All the details held in Sentinel about each selected user will be displayed including ID number and a list of groups to which they are assigned 65 66 Printing and Exporting Reports All three types of reports can be printed or exported and saved as a file if required To print a report simply click on the Print icon in the top right corner of the window The regular Windows printer options will appear Print all or part of the report as required To export a report click on the Export icon located next to the Print icon Navigate to the location where the file is to be stored name the file and save as either a text txt or HTML html document Personnel Monitor Option If the Personnel Monitor Option has been installed the set up procedures detailed here will need to be completed to get the system functioning This
48. ow be assigned access and security settings and associated to specific groups and specific ID readers in the normal way see the chapters Access and Security Settings and Managing Users for More than One ID Reader to complete these user configuration procedures Important Until the user has been assigned to a group and that group is assigned to the device they will not be able to use their fingerprints to gain access Complete the full configuration procedures before attempting use 15 Repeat the procedures detailed in this chapter to set up as many users as required Important See the next section for details on restarting the Sentinel Service or changing the device s server port back to default which may or may not be required 39 40 Restarting the Sentinel Service Important If the Stop Sentinel Service method has been used When user registration is finished it is necessary to restart the service before the system can operate How the service is started again will depend on the version of Windows the PC is running 2000 From the Start menu select Settings Control Panel Administrative Tools Services Select Sentinel Service from the list and click the Action button in the top left corner of the window Select Start On the list the status of the service will now be listed as Started NT4 From the Start menu select Settings Control Panel Services Select Sentinel Service from the list and click the Start button
49. ow will display a list of all user groups that have been set up in Sentinel note this window will be empty when setting up user groups for the first time Important ALL users must be included in at least one group In the example shown all users are included in the group for the main door but it is not necessary to create a group specifically for all users though this does ensure that no user gets missed 2 Click on the New button to display the Details page of the Group Properties window Enter a Title for the group and then enter a brief description of the group into the Description field maximum 50 characters 3 Click on the Members tab to display the following page Group Propet Hal In the All Available Users field will be listed all the users that have been set up within Sentinel Select a user or users that are to be members of the group from this field 27 To select multiple users hold down the Control key while selecting or to select a block of users together hold down the Shift key and select the users at the top and bottom of the block Click the Add User s button and the selected user s will be moved into the Users in This Group field Repeat the procedure until all users required for this group are in the lower field If a user or users need to be removed from the group list select them following the same method as above but in the lower field Click the Remove User s button an
50. red information that Sentinel has about each device This would mean for example that if a device had lost its connection to the network the last available information from the device would be displayed rather than the device not being displayed at all Right Click Options Right clicking over a device on the list will display the following pop up window Maks doognmeni Un Upload P The Make Assignment Unit option should be selected for the device that will be used to set up the users on Sentinel if the fingerprint reader option is being used or ID cards with hidden coded numbers are being used See the chapters Setting Up Users for the ID Reader and Fingerprint Reader Option for more details on this The Properties option provides an alternative method of opening the Device Properties window instead of clicking the Edit button Any changes made to the Calendar Access or Groups information must be uploaded to the device s to take effect The Upload option provides a quick method to do this See the chapter Uploading Settings to the ID Reader Access Controller for full details of this feature The device is now configured to the network Proceed to the next chapter Setting Up Users for the ID Reader Deleting an ID Reader Access Controller From Sentinel If an ID reader access controller is taken off the network it will still be listed in Sentinel unless it is deleted Use the following procedure to remove a device from S
51. rt See the chapter Fingerprint Reader Option for details of this Li cret Log Access Log From 01 Mar 2002 To 28 Mar 2002 Unt UT Demokoom Door SP 2 Date 11 Mar 2002 Timne Can Nu mbgi ame Status wI 12 ear Deroy Danks ri JEH 0387 ra Semira Senth Fi ES eei maii Dercy Diks Cad 18 400s We Pile oy Gia Sordh wus Page MA HIN 4 62 The report will display the ID number the time it was used and the name of the ID holder together with a status reading for the ID this will depend on the flag number generated by the reader when it read the ID see the Flag Codes section of the Retrieving Information from the ID Reader Access Controller chapter for details In this simple example the report is for a Time and Attendance terminal two users have clocked in and clocked out the status acknowledges this If access had been denied for a user or the reader had been unable to identify the ID this would also be displayed The toolbar across the top of the report offers the ability to zoom in to specific parts of the report if required and also provides an export and print function see later in the chapter for full details of this Groups and Users To create a Groups and Users report follow these steps Select the Groups and Users option from the drop down menu at the top of the Reports window to show the following page Cal Prr E 2 3 A list of all groups that have been created in Sentinel will be
52. s the ability to change the server port to allow new users to be registered without stopping the Sentinel Service This enables the access control system to continue to operate so access can be maintained at all times If there is a desktop fingerprint reader controller that is dedicated to administration and new user set up only therefore doesn t directly manage a door or a time and attendance terminal then this controller can be set to this port permanently to permit easy registration If a fingerprint reader controller that is managing a door or time and attendance terminal needs to be commandeered for the registration of new users then changing the port will prevent that particular device from being used for access control but because the Sentinel Service is still operating all other reader controllers on the network can still function normally Important In this situation the server port will need to be changed back to the default setting when the user registration has been completed allowing the reader controller access control function to operate again Use the following procedure to change the server port Click on the Devices icon at the top of the Sentinel software main window From the list of available devices select the controller required and click the Properties button to display the following window Levins Paoperiees Configuration Physical Lack Type Oreste Lock Coie eta H eet frg moms Ura IP
53. splay the following page Open How emal F Lock Soki C Lock Panser Open C Lock Fols Access Paten oa j o This page provides the ability to remotely operate the lock or to override the current operation settings 51 Set the following features as required Open Now This button gives the ability to remotely open the door using the Sentinel software directly from the workstation Normal Operation Select this option for the system to operate to the access and security settings as uploaded to the ID reader access controller Lock Solid Select this option to keep the lock permanently closed Lock Permanently Open Select this option to keep the lock permanently open Lock Follows Access Pattern This option allows greater flexibility in the strike bolt management by allowing the access controller to be associated with one of the security access levels set up in the Access Times Window see the Access and Security Settings chapter Once associated to a specific level general access can be provided for a specified period while restricted access is allowed outside the period Following is a typical example of this feature in operation Store XYZ has an ID reader by its main door The store opens from 10 00 am to 4 00 pm During this time the door needs to be open for customers to come and go so no ID is needed at this time to gain entry Access Level 5 is set at 10 00 am till 4 00 pm The door strike
54. t in the Users window Repeat the procedure for as many users as required 20 Important Note This procedure has set up a user within Sentinel but before their ID can operate the user has to be associated to at least one group and that group will need to be associated with at least one ID reader controller device This information has to be uploaded to the specific device s required Please see the following chapters of this manual before attempting use Editing and Removing Users To change the details of an existing user highlight the user in the list in the Users window and click on the Edit button Change the details as required and click OK The details will be amended To delete an existing user from Sentinel highlight the user in the list of the Users window and click on the Remove button Access and Security Settings Sentinel has a sophisticated access and security setup to allow a high level of management for all users of the ID readers If all users can have full access 24 hours a day seven days a week then these features need not be configured otherwise use the following to set up access restrictions for users Each user is assigned a security level see previous chapter Setting Up Users for the ID Reader for details on how to assign a security level to a user through which the hours and the days that the user can gain access are set Following is a simple example to demonstrate how the system works Company
55. ted 3 Click the Load Image button and browse to the location of the file Click OK and the photo will be displayed in the image box 67 4 If the photo is correct click the Store Image button to store the photo in the database An example of user details with a photo is shown below Lacey Pitepeti tea Echt Cad Dosti Pastal Ackbens Finget Pints Card Hunaber f Enter Marushy C Fico Actor Liew H2311 5 Repeat procedure for as many users as required 6 Click OK to exit The photos can be viewed at any time by opening the User Properties window of each user Setting up Sentinel on the Monitor PC The dedicated rugged PC that will provide the monitor display is supplied with the Sentinel software pre installed if this is not the case see the Sentinel Installation chapter of this manual and install the software See also the First Time Set Up Procedure chapter These instructions must be completed for the monitor PC taking into account the following database set up differences 68 Microsoft Access Instead of creating a new database for the monitor PC the Sentinel software needs to be linked to the Sentinel Server PC database if unsure about the location of this database it will be detailed in the Database Settings option of the Tools menu of the Sentinel main window on the server PC In the Database Settings window of the Monitor PC instead of clicking the New button click t
56. tinel to the ID reader required iii To upload all details of groups associated to that particular device select Groups All users set up in those groups will be assigned to that ID reader if for example a user has been recently added or removed from one of these groups uploading the revised groups will instantly make the ID reader up to date with the information from Sentinel b Multiple Upload Method Using the Upload Wizard For a more comprehensive and flexible method to update the ID readers access controllers with the latest information use the Upload Wizard 1 In the main window of Sentinel click on the Upload icon as shown here The first window of the wizard is shown below Here will be listed all of the ID readers access controllers on the network if all devices are not displayed here click on the Requery Network button 2 Select the device s from the list that are to be uploaded with the new information 45 Cancel i Disk Hed gt 46 ae ERL 5 Il Piri a a hep z il E Gaiari which data eal ba updcesdedd ig the deacar piacia Beit Teta M Codernciew P ere fC Seleched Grou TO Gicuge be Dees 4 To select multiple devices hold down the Control key while selecting or to select a block of devices together hold down the Shift key and select the device at the top and bottom of the block To select all devices click on the Select All button Click on the Deselect All
57. ty levels It is recommended that a 24 hour security level is created and that level O is used for this To remove or change the configuration of a security level select the required level and then click the Disallow button This will remove the setting Repeat the procedure for as many day types as required Click OK to exit the window keeping the changes you have made 23 24 1 2 Calendar In the Sentinel main window click on the Calendar icon as shown here The following window will be displayed E alla Diy Tepes moo tsi osa M 7 byt M oys B row te oye B cows M com D OK Coo aw Having set up the access settings for each security level of each day type in section 1 it is now necessary to configure each day type to the calendar for Sentinel to know when each user can and cannot use their card At the top of the window is a text box indicating the current month and year on display To step forward a month click on the button with the arrow pointing to the right To step back a month click on the button with the arrow pointing to the left note you cannot go back beyond the current date Find the dates for which access configuration is required At the bottom of the window is a colour coded list of the day types There are two different methods for selecting the day type for the calendar One is suitable for quickly setting large blocks of days for ex
58. uld be displayed Ute Panpetiiees E dal ae ee oe ee ea Scored 165 250 Sage 2 Buy KY i ae eno DE Cancel py If the fingerprint image is strong enough the software will display a score that is matched to the first fingerprint the one being held at Stage 1 The match score shows how successfully each fingerprint is being recognized by Sentinel 37 38 10 4 agga a mauga igge Fisa Pom lage Vier Any score over 170 is very good It is recommended that scores lower than 120 be rejected Click the OK button If the score is unsatisfactory retake the fingerprint and click Verify again until a successful match is achieved If happy with the score as in the previous example shown then click on the Stage 2 button to hold the image as the second fingerprint The Stage 3 button will become active The Stage 7 button will remain active through all four stages so that the registration can be started again at any time if the fingerprints prove unsatisfactory for example if different parts of the finger are used say the left side and then the right side Sentinel will have difficulty matching the two images as they will be of different areas of the fingerprint Repeat the above procedure for Stage 3 and Stage 4 After each stage check the finger diagram to ensure that the fingerprints are bein
59. window Click the Set PWD button to apply Select the devices from the list and click the Clear PWD button to remove the password if required Important Note To use the password feature with automatic logging all devices need to be given the same password Manual Log Retrieval To manually retrieve the log from one ID reader access controller use the following procedure Note Ensure that the database is correctly set up before starting see the chapter First Time Set Up Procedure for details In the Sentinel main window select the Log Settings option from the Tools drop down menu to display the window shown previously From the list select the device from which the data is to be downloaded and ensure no other device is selected Click OK to exit saving the selection Please note the details concerning passwords as explained in the Automatic Log Retrieval section above except if manual downloading is to be used devices do not have to have the Same password as each other Double click on the Ringdale icon located in the bottom right corner of the screen as shown here This will display the Sentinel Logger window as shown below cad Cand Aaades Loggar YAD P El Fike ay In the Logging drop down menu ensure that the Sentinel Logger is Not Enabled by Unticking it if necessary From the Logging drop down menu select Log Now and the log will be downloaded to the Sentinel database Click the Minimize button to
60. xt is installed onto the network There will be difficulties in identifying which device is which if more than one unconfigured device is on the network sharing the same factory default IP address Locating ID Readers Access Controllers on Different Networks Subnets If the ID reader access controller is on a different network subnet to the PC with the Sentinel software it will not be instantly identified by the program Click on the Network Restrictions button to display the following dialog box Heiek Helin tener Thit i ene you open eres nein you Bidh bo soar feo Zhuo Ae ED ISA at 100 OK Click on the Add button to display this dialog box Use the subnet address or the IP Address of the device XXX XXX XXX 255 will find all devices on the network without having to enter a specific IP address and click OK The address will appear on the list in the Network Restrictions dialog box Ensure that the address is selected before clicking the OK button again Click the Requery Network button to list the device in the Devices window Highlight the device on the list and click the Properties button to display the configuration page as shown following DeceMome fotfod IF Sides iiaii ii 5 peT G oleae fia 117 113 45 Use this page to configure the ID reader controller to the network by providing the Device Name this should be something that will easily allow the specific device to be identified

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