6181P-UM001G-EN-P, Integrated Display Computers
Contents
1. Problems During Start up e Are all connections secure e Are the device drivers installed e Are the jumpers on any add in boards correctly positioned e Is the hard drive formatted and recognized correctly in the BIOS e Is the RAM memory properly installed You may want to reinstall it to ensure a good connection e Is the IDE cable from the hard drive properly connected You may want to see if the system will boot from a floppy disk e Is BIOS properly configured Select Load Optimal Default in the CMOS setup procedure This will restore the BIOS settings to the original factory settings Problems After Start up e If you are running a software package reinstall the software e If the problem is intermittent you may have a loose connection Check all connections including any PCI cards Check that the memory module DIMM is fully installed Does your system have a computer virus Run anti virus software Try clearing CMOS by removing and reinstalling the battery on backplane and running BIOS Setup Although the computer has a regulated and protected power supply a transient voltage in the power line or peripheral cable may cause a flickering display unexpected reboots or a locked up system If so exit the application and start over Is the IDE cable from the hard drive properly connected You may want to see if the system will boot from a floppy drive Is the system overheating Verify that all the fans C2. Operating Systems Multilingual User Interface CD Pack Publication 6181P UM001G EN P July 2008 System Features Chapter 1 The computers are shipped with one of these operating systems e Windows 2000 Professional Service Pack 4 with Update Rollup 1 e Windows XP Professional Service Pack 2b No operating system updates have been applied to the factory image beyond the service packs For your convenience the 1386 source directory for Microsoft Windows is on the system drive of your computer off the root directory C I386 This allows for easy removal and addition of Windows components Computers with rotating media hard drives include a recovery partition on the system drive containing the original factory image You can use the supplied System Accessories Cloning CD to restore the operating system from the recovery partition create a new recovery image and create bootable external recovery media Refer to the Cloning Utility documentation publication 6000 TD001 for instructions You can view or download publications at http literature rockwellautomation com Computers with solid state drives have been customized to accommodate the unique properties of the solid state drive Some of the pre installed customizations include e no paging file e system restore set to zero and disabled e DLLCACHE directory emptied Computers with solid state hard drives do not contain a recovery partition If additional drive s
3. Publication 6181P UM001G EN P July 2008 21 Chapter2 Installation Mounting Guidelines Observe these guidelines when installing the computer on an arm e The mounting surface must be strong enough to support both the computer and the mounting hardware e The mounting arm must be strong enough to support the computer The arm must meet VESA FPMPMI 100 mm standards e The mounting location must provide clearance for mounting and positioning the adjustable unit and routing cables e Per UL Listing restrictions the product must be mounted with a tilt of 30 or less from vertical Mount the Computer on a Bench or Tabletop 1 Mount the arm to the benchtop or tabletop using screws bolts or clamps so the computer cannot tip 2 Place the computer over the arm and insert four M x 0 7 screws through the arm brackets and into the back cover of the computer 3 Tighten the screws 22 Publication 6181P UM001G EN P July 2008 Installation Chapter 2 Product Dimensions Product dimensions for each version of the computer are given in Dimensions are mm Cin 1200P Integrated Display Computer 320 12 60 281 11 079 Wm 1 3 8 31 349 13 75 8 00 0 31 175 3 6 33 1200P Non Display Computer 281 11 079 UI III 343 13 51 144 9 5 70 317 5 12 51 F 2
4. e remove the back cover e required tools e install or remove add in cards using the PCI Expansion Kit 6189V 2PCI15 e replace the floppy drive 1500P and 1700P e replace the floppy or optical disc drive 1200P e replace the optical disk drive 1500P and 1700P e replace the memory modules You can view a current list of accessories at the Rockwell Automation Allen Bradley website http www ab com industrialcomputers The computers contain line voltages Disconnect all power to the computer before you install or remove system components ATTENTION Disconnect all power from the computer before removing components Failure to disconnect power could result in severe d electrical shock or damage to the computer Electrostatic discharge ESD can damage the computer and components Make sure you work in a static safe environment and wear a grounding strap whenever handling circuit boards power supply memory modules or other internal components 31 Chapter4 Replace System Components Required Tools Use a 2 Phillips screwdriver for all screws Using the wrong size tool may cause damage to the screw head Remove the Back Cover To maintain install or upgrade computer components you must first remove the cover ATTENTION Failure to follow proper safety precautions could result in severe electrical shock and or damage to the computer Follow these steps to remove the back cover 1 Disconnect power from
5. and basic information applications Because there are no external monitor cables or separate component mounting requirements system integration is simplified The computers provide serial and Ethernet communication ports Chapter 1 System Features Product Options Cat No 1 Model Display Touchscreen Performance Operating Size System 6181P 12TSXPH Yes Standard 6181P 12TPXPH Yes Performance 6181P 12NSXPH 1200P ten No Standard Windows XP 6181P 12NPXPH No Performance 6181P 2PXPH No No Performance 6181F 15TPXPH Yes Performance Windows XP for Embedded Systems 6181P 15TSXPH Yes Standard 6181P 15TPXPH 1500P 15in Yes Performance 6181P 15TPXPHSS 6181P 15NSXPH No Standard ean 6181P 15NPXPH No Performance 6181H 15TSXPH Yes Standard 6181P 17NP2KH No Performance 6181P 17TSXPH Yes Standard A a 1700P d7in IS ELEM 6181P 17NSXPH No Standard 6181P 17NPXPH No Performance II The computers are available with the Windows XP or Windows 2000 operating system Replace XP with 2K in the catalog number to order a computer with Windows 2000 2 Catalog numbers ending in SS have a stainless steel bezel Accessories and You can view a current list of accessories at the Rockwell Automation Allen Bradley website http www ab com industrialcomputers Replacement Parts 10 Publication 6181P UM001G EN P July 2008
6. solid state hard drive or computers with the Windows 2000 operating system Mounting clips except for the 1200P Non display computer e Power cord AC when appropriate e PS 2 Y adapter cable for keyboard and mouse connection supplied with all 6181P Series A and 6181H 1500P Series B computers e Installation guide and cutout template Publication 6181P UM001G EN P July 2008 Chapter 2 Chapter Objective European Union Compliance Publication 6181P UM001G EN P July 2008 Installation This chapter describes how to install your computer in a panel and how to make connections It covers the following topics e European Union Directive Compliance e Environment and enclosures e Installation considerations Mounting clearances Mounting the computer in a panel Mounting the computer on a bench or tabletop e Product dimensions e Connect a keyboard or mouse e Connect AC or DC power e Connect to a network This product meets the European Union Directive requirements when installed within the European Union or EEA regions and has the CE mark A copy of the Declaration of Conformity is available at the Rockwell Automation Allen Bradley website www ab com certification ATTENTION A ATTENTION A This product is intended to operate in an industrial or control room environment which utilizes some form of power isolation from the public low voltage mains Some computer configurations may
7. 2 Phillips screwdriver Mounting Guidelines Observe these guidelines when installing the unit in a panel e Confirm that there is adequate space behind the panel A cabinet with a minimum depth of 127 mm 5 0 in is sufficient e Cut supporting panels to specifications before installation Take precautions so metal cuttings do not enter components already installed in panel e Supporting panels must be at least 14 gauge to ensure proper sealing against water and dust and to provide proper support The mounting hardware supplied accommodates panels up to 6 25 mm 0 25 in thick ATTENTION Failure to follow these guidelines may result in personal injury or damage to the panel components Panel Cutout Dimensions Computer Model Cutout Dimensions HxW 1200P 254 0 x 324 0 mm 10 0 x 12 76 in 1500P 285 0 x 386 6 mm 11 24 x 15 22 in 1700P 329 5 x 424 0 mm 12 97 x 16 69 in 19 Chapter 2 20 Installation Mount the Computer in a Panel Mounting clips secure the computer to the panel ATTENTION Remove all electrical power from the panel before making cutout Make sure the area around the panel cutout is clear Take precautions so metal cuttings do not enter components already installed in panel Failure to follow these warnings may result in personal injury or damage to the panel components Follow these steps to mount the computer in a panel 1 Remove power from the panel 2 Cut an opening
8. 2496 USA Tel 1 414 382 2000 Fax 1 414 382 4444 Europe Middle East Africa Rockwell Automation Vorstlaan Boulevard du Souverain 36 1170 Brussels Belgium Tel 32 2 663 0600 Fax 32 2 663 0640 Asia Pacific Rockwell Automation Level 14 Core F Cyberport 3 100 Cyberport Road Hong Kong Tel 852 2887 4788 Fax 852 2508 1846 Publication 6181P UM001G EN P July 2008 Supersedes Publication 6181P UMO001F EN P July 2007 Copyright 2008 Rockwell Automation Inc All rights reserved Printed in the U S A
9. an external monitor for normal operation may result in problems such as characters not displaying Series B While the external display is configurable after Windows starts it is best to have the display connected and turned on when the computer boots up 52 Publication 6181P UM001G EN P July 2008 Chapter Objectives Clean the Display Publication 6181P UM001G EN P July 2008 Chapter 6 Maintenance This chapter provides information on how to e clean the display e replace the battery e dispose of the backlight assembly e ship or transport the computer ATTENTION Use of abrasive cleansers or solvents may damage the display window Do not scrub or use brushes Follow these steps to clean the display 1 Disconnect power from the computer at the power source 2 Using a clean sponge or a soft cloth clean the display with a mild soap or detergent 3 Dry the display with a chamois or moist cellulose sponge to avoid water spots If the computer has a touchscreen be aware that it is possible for screen objects to activate during equipment wash downs if d the computer is turned on 53 Chapter6 Maintenance Remove Paint and Grease Follow these steps to remove paint and grease 1 Remove fresh paint splashes and grease before drying by rubbing lightly with isopropyl alcohol 2 Perform a final wash with mild soap or detergent solution 3 Rinse with clean water Make sure the isopropyl alcohol d
10. in its original packing material before shipping Rockwell Automation is not responsible for damage incurred to a product that is shipped or transported while installed in a machine panel or rack Publication 6181P UM001G EN P July 2008 55 Chapter6 Maintenance 56 Publication 6181P UM001G EN P July 2008 Publication 6181P UM001G EN P July 2008 Appendix A Specifications Display Type Active Matrix Color TFT Touchscreen optional Resistive antiglare Display size 1200P 12 1 in 1500P 15 in 1700P 17 in Display area WxH 1200P 246 x 185 mm 9 7 x 7 3 in 1500P 305 x 229 mm 12 x 9 in 1700P 338 x 270 mm 13 3 x 10 7 in Resolution native 1200P 800 x 600 256K colors 1500P 1024 x 768 256K colors 1700P 1280 x 1024 16 7M colors Response time 15 ms typical Mechanical Weight 1200P 9 2 kg 21 Ib 1500P 10 kg 23 Ib 1700P 12 6 kg 28 Ib Dimensions overall HxWxD 1200P 1500P 1700P 279 x 349 x 176 mm 10 99 x 13 75 x 6 93 in 309 x 410 x 109 mm 12 17 x 16 14 x 4 29 in 356 x 452 x 110 mm 14 02 x 17 80 x 4 32 in Cutout dimensions HxW 1200P 254 x 324 mm 10 00 x 12 76 in 1500P 285 x 386 6 mm 11 24 x 15 22 in 1700P 329 5 x 424 mm 12 97 x 16 69 in Environmental Temperature operating 0 50 C 32 122 F Temperature storage 20 60 C 4 40 F Relative humidity 10 90 without condensati
11. the chassis 6 Remove the four screws that fasten the drive brackets to the drive and remove the brackets from the drive Chapter4 Replace System Components 7 Remove the two screws and spacers that fasten the adapter to the drive and remove the adapter from the drive Drive Adapter SS m lt Spacer 1500P and 1700P Install the Drive Follow these steps to install the drive 1 Fasten the drive to the drive brackets with four screws 2 Fasten the drive to the drive adapter with two screws and spacers 3 Gently slide the assembly back into the chassis 4 Fasten the drive assembly to the chassis with three screws 5 Connect the power supply audio cable and ribbon cables to the drive 6 Apply glue to ribbon cable and audio cable to avoid separation 7 Reinstall the back cover 46 Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 Add or Remove the Memory The CPU board in the computer has two sockets Each socket Module Publication 6181P UM001G EN P July 2008 supports a Dual In Line Memory Module DIMM For a current list of memory modules available for your computer refer to the Rockwell Automation Allen Bradley website http www ab com industrialcomputers TIP It is recommended that you use only qualified Allen Bradley parts Guidelines for Replacing Memory When adding memory to the CPU board follow these guidelines e Always handle the memory car
12. the solid state drive e Leave the product in its protective ESD bag until the time of installation Publication 6181P UM001G EN P July 2008 63 AppendixD Solid State Drive e The solid state drive installs on the computer s IDE bus via the IDE ribbon cable Pay close attention to connector alignment Careless assembly can bend a pin or misalign the connectors resulting in hardware damage Configuration The solid state drive is configured for a single drive system or as a master in a multiple drive system The diagram indicates the various operating configurations IMPORTANT You must power off the drive whenever making a mode change IDE Drive Connector Interface The solid state drive uses a 44 pin 2 mm pitch connector to attach to the IDE bus Pin 43 Pin 2 Pin A j Pin 44 C A C A C A Mode Settings D B D B D B Master Factory Default Slave Cable Select 64 Publication 6181P UM001G EN P July 2008 Operation Life Expectancy Publication 6181P UM001G EN P July 2008 Solid State Drive Appendix D The solid state drive appears to the system host as a standard rotating hard drive when powered u
13. 0078 III III III 240 9 46 r 1905 5 14 HH III mt Publication 6181P UM001G EN P July 2008 23 Chapter2 Installation 1500P Integrated Display Computer 383 60 15 10 gt 13 20 0 52 9 e HEEL 282 60 11 13L 308 00 12 17 f 8 00 0 31 e 99 9 3 93 4000 8 M 1700P Integrated Display Computer 422 00 16 61 gt q i e e HEEL M A 328 00 12 911 356 00 14 02 8 00 0 311 101 6 4 00L 452 00 17 80 24 Publication 6181P UM001G EN P July 2008 Installation Chapter 2 Connect a Keyboard and You can connect a keyboard to the PS 2 port on the bottom of the Mouse computer You can connect both a keyboard and mouse to this port by using the Y adapter cable that ships with the 6181P Series A computers Th
14. 1 Cloning Utility Technical Data publication 6000 TD001 1200P Integrated Display Computers Provides procedures on how to install the publication 6183H INO01 computer and make connections to the computer Provides information on how to create and restore a backup image of your computer s hard disk drive These publications are on the Accessories Cloning CD which ships with your computer You can view or download publications at http literature rockwell automation com To order paper copies of technical documentation contact your local Rockwell Automation distributor or sales representative Appendix 2 8 Publication 6181P UM001G EN P July 2008 Chapter 1 Chapter Objectives Overview Publication 6181P UM001G EN P July 2008 System Features This chapter provides an overview of the computers including e Product options e Accessories e Operating systems e Features e Accessories e Parts List The Integrated Display computers feature 12 1 15 and 17 inch displays with a resistive touch screen option When panel space is limited the 12 1 inch model provides product information within a small space For operations where it is important to view every aspect of a process the 15 and 17 inch displays provide the necessary detail These panel mounted computers combine an industrially hardened monitor and computer in a single machine providing computing power for visual interface maintenance
15. 3 Replace EE EE EE 54 Backlight Assembly Disposal 0 00 0005 55 Ship or Transport the Product o ow o C4 or peo De SES 55 Appendix A Specifications Appendix B Use the Touchscreen Appendix C Upgrade to a New BIOS Appendix D Solid State Drive Publication 6181P UM001G EN P July 2008 Preface Intended Audience Purpose of This Manual Additional Resources Publication 6181P UM001G EN P July 2008 Read this preface to familiarize yourself with the rest of the manual The preface covers e Who should use this manual e The purpose of the manual e Additional resources Use this manual if you are responsible for installing using or troubleshooting the Integrated Display Computers This manual is a user guide for the Integrated Display Computers It gives an overview of the system and describes procedures to e Install the computer e Make computer connections e Configure the computer e Troubleshoot the computer For additional information on the 6181P 6181F 6181H and 6183H computers refer to these publications Resource Description 6181P Integrated Display Computers Provides procedures on how to install the Installation Instructions publication computer and make connections to the 6181P INO01 workstation 6181H Integrated Display Computers Provides procedures on how to install the Installation Instructions publication computer and make connections to the computer 6181H INO0
16. Integrated Display Computers User Manual Catalog Numbers 6181P 12NSXPH 6181P 12NPXPH 6181P 12TSXPH 6181P 12TPXPH 6181P 12TPXPHDC 6181P 15NSXPH 6181P 15NPXPH 6181P 15TSXPH 6181P 15TPXPH 6181P 15TPXPHSS 6181P 17NSXPH 6181P 17NPXPH 6181P 17TSXPH 6181P 17TPXPH 6181P 17TPXPHSS 6181P 2PXPH 6181P 2PXPH Rockwell ALLEN BRADLEY e ROCKWELL SOFTWARE Automation Important User Information Solid state equipment has operational characteristics differing from those of electromechanical equipment Safety Guidelines for the Application Installation and Maintenance of Solid State Controls publication SGI 1 1 available from your local Rockwell Automation sales office or online at http literature rockwellautomation com describes some important differences between solid state equipment and hard wired electromechanical devices Because of this difference and also because of the wide variety of uses for solid state equipment all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable In no event will Rockwell Automation Inc be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment The examples and diagrams in this manual are included solely for illustrative purposes Because of the many variables and requirements associated with any particular installation Rockwell Automation Inc cannot a
17. PU Chassis power supply are working Verify that the ambient air temperature is lt 50 C 122 F Check for proper clearance around the computer to verify adequate air flow Publication 6181P UM001G EN P July 2008 51 Chapter5 System Troubleshooting Problems Running the New Software e Does the software have a hardware requirement that is not present e Are you using an authorized copy of the software Some copies of software will not work without proper activation e Did the software install correctly Reinstall the software e Are you following the software s instructions Refer to the software vendor s user manual e If the new software installed system software DLL files or device drivers reapply the current Service Pack release of the operating system Refer to Chapter 3 on Operation Problems with the Add in Card e Is the board installed and configured correctly Recheck jumper and other configuration settings e Are any cables incorrectly installed Problems with the Display e Are the display contrast and brightness controls properly adjusted Refer to the operating system containing the video driver for setup functions e Is the monitor compatible with the selected video mode Try setting to the native resolution See Appendix A for Specifications Problems with the Display on an External Monitor Series A You can use an external monitor for a temporary connection or for diagnostics Using
18. al applications with harsh requirements Standard rotating media with its spinning platters and head arms with temperature limitations present obstacles to the reliable storage of data Solid state drives SSD are a direct replacement for rotating hard drives on the IDE bus They are drop in replacements for their hard drive counterparts Solid state drives offer improvements over the standard hard drive e Improved thermal performance e Higher levels of shock vibration e Less power required e Longer data retention e No moving parts The rotating hard drive is susceptible to shock and vibration This weakness becomes more apparent as the temperature increases Although the solid state drive offer improvements in these areas you must consider limitations of other key components within your systems before choosing to replace hard drives The decrease in the cost per megabyte of memory in flash drives is making the solid state drive a viable alternative especially in harsh industrial environments Installation Use caution when installing or handling a solid state drive Even though the solid state drive is typically designed with a case around the PCB assembly you must handle the drive with care to prevent possible electrostatic discharge ESD damage Follow these guidelines when installing or handling a solid state drive e Do not touch the exposed connector handle by the case e Ground yourself whenever possible before handling
19. ansion Slot coms COMI COM DC Power Input WE O o e km Reset VGA Port SEN j Printer PCI Expansion Slot PS 2 Mouse Port 2 USB Ports PS 2 Keyboard Port Ethernet 10 100 Connector RJ45 1500P and 1700P Series A m M4 PCI Expansion Slot Printer 2 eyboard Pointing Device Ports Printer 1 i AC Power Input Power Switch ae COM2 VGA Port 2 USB Ports Ethernet Connector RJ45 Compact Flash Expansion Slot 1500P and 1700P Series B PCI Expansion Slot PS 2 Keyboard Port PS 2 Mouse Port COMI Printer o d SoS cc 0 Ho Y Sg X rer COM2 COM4 VGA Port AC Power Input Power Switch Compact Flash Expansion Slot Reset Button Ethernet Connector RJ45 Publication 6181P UM001G EN P July 2008 13 Chapter 1 System Features Before You Begin Before unpacking the product inspect the shipping carton for damage If damage is visible immediately contact the shipper and request assistance Otherwise proceed with unpacking Keep the original packing material in case you need to return the product for repair or transport it to another location Use both the inner and outer packing cartons to ensure adequate protection for a unit returned for service Parts List Your computer ships with these items e System Accessories Cloning CD e Support CD Microsoft Multilingual User Interface MUD CD Pack This CD pack is not included with computers containing
20. ation 6181P UM001G EN P July 2008 Installation Chapter 2 Installation Considerations Follow these guidelines to make sure your product provides safe and reliable service e The installation site must have sufficient power ATTENTION A To maintain an electrically safe installation the product must be connected to Earth ground when installed Follow the appropriate grounding requirements associated with your specific product type as described in this installation document e The enclosure must have sufficient space around air inlets and outlets to provide the circulation necessary for cooling Never let air passages to become obstructed e The ambient air temperature must not exceed the maximum operating temperature Consider heat produced by other devices in the enclosure You may need to provide a fan heat exchanger or air conditioner to meet this condition TIP IMPORTANT Hot air rises The temperature at the top of the enclosure is often higher than the temperature in other parts of the enclosure especially if air is not circulating The product can operate at a range of extremes However the life span of any electronic device is shortened if you continuously operate the product at its highest rated temperature e The humidity of the ambient air must not exceed specified limits In very dry environments static charges build up readily Proper grounding of the equipment through the AC power cord helps to red
21. ce the drive bay assembly Fasten the drive bay bracket to the inner shelf with four screws Connect the cables between the display and back chassis as necessary Carefully reattach the display head to the back chassis using the 12 perimeter screws Publication 6181P UM001G EN P July 2008 Replace the Optical Disc Drive 1500P and 1700P Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 Follow these precautions when working with the floppy or optical disk drive Do not touch internal components unnecessarily e Always handle the drive by its metal frame e Store the drive in an anti static bag when it is not installed e Never disconnect or install a drive with the power on ATTENTION Failure to follow proper safety precautions could result in severe electrical shock and or damage to the computer A Mechanical shock can damage an optical disc drive Do not drop or bump the drive Remove the Drive Follow these steps to remove the drive 1 Disconnect power from the computer 2 Remove the back cover 3 Disconnect the power supply audio cable and ribbon cable from the adapter printed circuit board IMPORTANT Note the location and orientation of all cables before you remove the existing power supply and cabling so that you can reattach them correctly 4 Remove the two screws that fasten the drive assembly to the chassis 5 Lift the drive assembly out of
22. ce the two screws at the top of the PCI riser board from step 4 Secure the slot cover bracket to the chassis with two screws from step 3 Reinstall the back cover 39 Chapter4 Replace System Components Replace the Floppy Drive 1500P and 1700P 40 Follow these precautions when working with the floppy drive e Do not touch internal components unnecessarily e Always handle the floppy drive by its metal frame e Store the floppy drive in an anti static bag when it is not installed e Never disconnect or install a floppy drive with the power on ATTENTION Failure to follow proper safety precautions could result in severe electrical shock and or damage to the computer A Mechanical shock will damage a floppy drive Do not drop or bump the drive Remove the Floppy Disk Drive Follow these steps to remove the floppy disk drive 1 Disconnect power from the computer 2 Remove the back cover 3 Remove the hard drive Do not disconnect the HDD cables IMPORTANT Note the location and orientation of all cables before you remove the existing power supply and cabling so that you can reattach them correctly Publication 6181P UM001G EN P July 2008 Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 4 Remove the screw s that fasten the floppy drive bracket to the chassis 1500P and 1700P Floppy Adapter Floppy Drive bracket 5 Slide the floppy drive and bracket a
23. ct to the Ethernet network using CATS or CAT5E twisted pair Ethernet cabling with RJ45 connectors The computers support 10 100 Mbps network communication IMPORTANT To prevent performance degradation of Ethernet communication do not subject the computer or cables to extreme radiated or conducted high frequency noise Proper cable routing and power conditioning is required to ensure reliable Ethernet communication in industrial environments Rockwell Automation recommends that you route all Ethernet cabling through dedicated metal conduits Installing ferrite bead filters at cable ends may also improve reliability Publication 6181P UM001G EN P July 2008 Chapter 3 Chapter Objective Operating Guidelines Operator Access Publication 6181P UM001G EN P July 2008 Operation This chapter covers the following topics e General operating guidelines e Operator access to computer e Booting the system e Resetting the system e Installing drivers e Universal serial bus USB ports Follow these operating guidelines for your computer e Avoid turning the system on and off frequently e Always use the proper power down procedures as required by your operating system such as the Shut Down command in Microsoft Windows Failure to do so can result in performance degradation and eventual system damage Do not operate the computer with the covers removed An electrical shock hazard exists Removing the covers will disr
24. ds by the ends not by the memory module contacts e Store memory in a sealed anti static bag when it is not installed e Never install or remove memory with the power turned on ATTENTION Failure to follow proper safety precautions could result in severe electrical shock and or damage to the computer gt ATTENTION Electrostatic Discharge ESD can damage the computer and components Make sure you work in a static safe environment and wear a grounding strap whenever handling circuit boards power supply memory modules or other internal components l Chapter4 Replace System Components 48 Publication 6181P UM001G EN P July 2008 Chapter Objectives Hardware Diagnostics Publication 6181P UM001G EN P July 2008 Chapter 5 System Troubleshooting This chapter describes the most common operating problems the probable causes and recommended corrective actions It includes e Hardware diagnostics e Troubleshooting procedures e Troubleshooting checklists The computer monitors e Voltage ranges e Temperature requirements Chassis fan speed Perform this procedure to determine which of these thresholds has been exceeded 1 Shut down the computer by using the appropriate method for your operating system 2 Apply power to the computer 3 Press and hold the Delete DEL key to enter BIOS Setup The BIOS Setup Menu appears 4 Press the down arrow key to select the PC Health Status menu for serie
25. e 6181P Series B computers have separate PS 2 ports for the keyboard and mouse 1500P Series A 1500P 6181H Series A and B 1700P Series A 1200P Series B and C 1500P Series B and C f 1700P Series B and C e WW SE d o Co cS Cc o 5 Publication 6181P UM001G EN P July 2008 25 Chapter2 Installation Connect AC Power 26 A standard IEC 320 power cord provides power to the computer The power supply input accepts 120 240V ac The power supply is autoswitching D A A 5 Ban 1200P Only You may need to remove the AC retainer clip before installing the unit in a panel cutout Reattach the clip after installing the unit ATTENTION Connect the AC power cord to a power source with an earth ground to prevent electrical shock Failure to follow this d warning could result in electrical shock The computer circuit should have its own disconnect Use an uninterruptible power source UPS to protect against unexpected power failure or power surges Always shut down the operating system before remov
26. ed and calibrated Follow these steps to recalibrate the touchscreen 1 Run the touchscreen configuration utility through the PROGRAMS menu of the operating system 2 Start the calibration routine offered within the utility 3 Follow the calibration instructions given on the computer screen 60 Publication 6181P UM001G EN P July 2008 Appendix C Upgrade to a New BIOS Introduction If a new BIOS is released to enhance the performance of your computer or to correct a defect you can download the BIOS and update your computer Download the BIOS from the Rockwell Automation Allen Bradley website at http www ab com BIOS Update Procedure Follow these steps to update the BIOS 1 Download the BIOS from http www ab com industrialcomputers Locate BIOS under Support Services gt Drivers 2 Load a blank disk in the floppy drive of your computer 3 Launch the BIOS copy application by double clicking on the executable file that you downloaded in the previous step The application will copy the BIOS loader to the disk 4 Boot the computer by using the floppy disk created in the previous step 5 Follow the directions that display on the computer screen to properly update the BIOS Publication 6181P UM001G EN P July 2008 61 Appendix C Upgrade to a New BIOS 62 Publication 6181P UM001G EN P July 2008 Appendix D Solid State Drive Introduction A reliable means of data storage is a concern in industri
27. ee ie SE 6d 21 Product DIMENSIONS vs cwr oret PK qo es vaio d 6 ses 23 Connect a Keyboard and Mouse 25 Connect AC EE 26 Connect DO EE 27 Connect to the Network sas tees p Kurt pev gehe p 28 Chapter 3 CHA DIET OMIECUVG beue che ae e dr c d 29 Operating Guidelines EENS 29 Operator ACCESS ocu Bee EE EN Ae DEKE ES 29 Start the System DEE 30 Reset the Syste Nis ae Gud pate c desee ab dedo pt eto Sah 30 Tasal DUVETS stan ac ped hn died que i Y CGU RAP E E ded 30 Universal Serial Bus USB Ports 4 ceding een DE Eee d 30 Chapter 4 Chapter Objectes ape eder edd aet Vae e cde C d 31 Accessories and Replacement Parts 31 BalepePIecauDODS eve roa POLES VE POL EES FOSTER PA 31 Electrostatic Discharge RS 31 Require d Tools ee ege EA a Hola EE 32 Remove the Back Covert vx gee erox EAR V ER CDS 32 Table of Contents System Troubleshooting Maintenance Index Install or Remove Add In Cases ju a st deine AE pert ses 33 Replace the Floppy Drive 1500P and 1700P 40 Replace the Floppy or Optical Disc Drive 1200P 42 Replace the Optical Disc Drive 1500P and 1700P 45 Add or Remove the Memory Module 47 Chapter 5 Chapter Objectives pu act pei d BAG Ede SD E RE 49 Hardware Diagnostics du pa oho ed cw xu Eg apa 49 Troubleshooting Procedure n on aee Pea E een esed 50 Troubleshooting Checklists nud s a eo aa 51 Chapter 6 Chapter ODE Chives an odo oW CORREO TREO I eg 53 Clean the Display EE ETH 5
28. er of the chassis by removing the three screws b Attach the replacement air duct to the back cover of the chassis by using the same three screws c Set the opening of the duct to its full open position if possible If the installed PCI cards interfere with the fully opened duct then adjust the duct to a lesser opened position to eliminate the interference Publication 6181P UM001G EN P July 2008 37 Chapter 4 38 Replace System Components 10 Reinstall the back cover over the chassis by using the screws from step 2 Publication 6181P UM001G EN P July 2008 Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 Remove an Add in Card Follow these steps to remove an add in card 1 2 10 11 12 Disconnect power from the computer Remove the back cover Remove the two screws securing the slot cover bracket to the chassis Remove the two screws at the top of the PCI riser board As a single unit remove the PCI riser board add in card and slot cover bracket from the PCI slot on the CPU board Remove the screw securing the slot cover bracket to the add in card Pull the add in card free of the slot on the PCI riser board Store the card in an anti static wrapper Install a slot cover over the open slot on the slot cover bracket and secure with a screw from step 6 Press the PCI riser board into the PCI slot on the CPU board Repla
29. ese tools For an additional level of technical phone support for installation configuration and troubleshooting we offer TechConnect support programs For more information contact your local distributor or Rockwell Automation representative or visit http support rockwellautomation com Installation Assistance If you experience a problem within the first 24 hours of installation please review the information that s contained in this manual You can also contact a special Customer Support number for initial help in getting your product up and running United States 1 440 646 3434 Monday Friday 8am 5pm EST Outside United Please contact your local Rockwell Automation representative for any States technical support issues New Product Satisfaction Return Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility However if your product is not functioning and needs to be returned follow these procedures United States Contact your distributor You must provide a Customer Support case number call the phone number above to obtain one to your distributor in order to complete the return process Outside United Please contact your local Rockwell Automation representative for the States return procedure Power Control and Information Solutions Headquarters Americas Rockwell Automation 1201 South Second Street Milwaukee WI 53204
30. in the panel using the appropriate panel cutout dimensions 3 Make sure the sealing gasket is properly positioned on the computer This gasket forms a compression type seal Do not use sealing compounds 4 Place the computer in the panel cutout 5 Slide the mounting clips into the slots on the top bottom and sides of the computer or Publication 6181P UM001G EN P July 2008 Installation Chapter 2 6 Gradually tighten the clips one at a time around the bezel by using the specified sequence The sequence begins with the center clips and continues to the corner clips Repeat this process at least three times until the clips are hand tight and the gasket is compressed uniformly against the panel 7 Tighten the mounting clips to a torque of 1 4 Nm 12 lb in by using the sequence in step 6 Do not overtighten Tighten the mounting clips to the specified torque to provide a proper seal and prevent damage to the product Rockwell Automation assumes no responsibility for water or chemical damage to the product or other equipment within the enclosure because of improper installation Bench or Tabletop You can mount the 1500P or 1700P computer on a benchtop or Mountin tabletop arm by using an optional adapter The back of the computer g has four mounting points that are VESA 100 mm standard Cat No Description 6189V MBA Bench tabletop adapter for 1500P and 1700P
31. ing power to minimize performance degradation and operating system failures Publication 6181P UM001G EN P July 2008 Installation Chapter 2 Connect the DC Power The 1200P computers with an integrated 24V DC power supply support these electrical ratings e 18 to 32V DC 24V DC nominal e 6 3 A at 24V DC The power supply is internally protected against reverse polarity Use a Class 2 SELV Safety Extra Low Voltage isolated and ungrounded power supply as input power to the computer This power source provides protection so that under normal and single fault conditions the voltage between the conductors and Functional Earth Protective Earth does not exceed a safe value To connect DC power follow these steps 1 Secure the DC power wires to the terminal block screws 2 Secure the ground wire to the GND terminal block screw 3 Apply 24V DC power to the computer GND safety ground T V DC negative GND safety ground alternate connection V DC positive The ground wire should have green insulation with a yellow stripe for easy identification Connect the product to earth ground using a 1 31 mm 16 AWG or larger external wire Publication 6181P UM001G EN P July 2008 21 Chapter2 Installation Connect to the Network 28 The computers conne
32. ll Automation are property of their respective companies Publication 6181P UM001G EN P July 2008 Summary of Changes The information below summarizes the changes made to this manual since the last revision Revision bars as shown in the margin identify updated information These are the changes for this version of the document Topic Page Added revised wording for proper grounding 17 27 Summary of Changes 4 Publication 6181P UM001G EN P July 2008 System Features Installation Operation Replace System Components Publication 6181P UM001G EN P July 2008 Table of Contents Preface Intended Audience Ek ceps tacked Cem E eec debe 7 Purpose of This Mandala ie eae xo km Ee Kees Y RUXSG 7 Additional Resources ER EE PEALE 7 Chapter 1 Chapter OBjectives s a istae soe daly Ra o SU SEE HO 9 EE qv abe ani a re a ig Be reda ddp Rec e a PR d aa 9 ProducbDpUOIS qe av eda oy eed eee eRe EE ER 10 Accessories and Replacement Parts 10 Operating Systems 11 Multilingual User Interface CD Pack oa oa EE NEEN xxv 11 e PC EE 12 Before You Begins s ca sre wale sede dh odie tee aes 14 Chapter 2 Chapter OME EE 15 European Union Compliance 24 65 4 led dct perc 15 Environment and Enclosure Information 16 Installation Considerations Ee desees ek qu Aa 17 Mounting Clearances gt shou 4 4 2S each toa eat esa eS RIS 18 Panel Mounting eet E Ca tie hee ee ee et 19 Bench or Tabletop Mounting id
33. llow these steps to remove the drive 1 Disconnect power from the computer 2 Carefully separate the display head from the back chassis by removing the 12 perimeter screws M 3 Zou AS AS WWW D 3 Disconnect cables between the display and back chassis as necessary and set the back chassis aside 4 Remove the floppy or optical disc drive bay by removing the four screws holding the bracket to the inner shelf 5 Carefully pull out the drive bay assembly 6 Disconnect the data power and audio cables from the assembly IMPORTANT Note the location and orientation of all cables before you remove the existing power supply and cabling so that you can reattach them correctly 7 For either floppy or optical disc drive removal disconnect and remove the drive adapter board from the drive Be careful with the delicate ribbon cable on the floppy disk drive Publication 6181P UM001G EN P July 2008 Chapter4 Replace System Components 8 Remove the screws securing the drive to the bay and carefully pull out the drive Ek Drive Adapter Install the Drive Follow these steps to install the drive 1 2 44 Fasten the drive to the bay Connect the drive adapter board to the drive Use care with the delicate ribbon cable on the floppy disk drive Connect the data power and audio cables to the drive bay assembly Carefully repla
34. may read from and write to this file often in a short period of time Although the space used could be small an entire block of memory is required On systems using solid state memory it is recommended that this feature be turned off Under normal operating conditions scheduled maintenance is not required The integrity of data stored on a solid state drive is good for up to ten years 67 AppendixD Solid State Drive 68 Publication 6181P UM001G EN P July 2008 A accessories 10 add in cards installing and removing 32 back cover removal 32 battery replacement 54 boot the system 30 C calibrating touchscreen 60 cover removal 32 cutout dimensions 19 D diagnostics hardware 49 display cleaning 53 driver installation 30 F features top side bottom view 12 floppy drive 1200P 42 1500P and 1700P 40 H hardware diagnostics 49 installation 15 clearances 18 connecting AC power 26 connecting DC power 27 connecting keyboard 20 connecting pointing device 25 considerations 17 floppy drive 1200P 42 floppy drive 1500P and 1700P 40 mounting cutout 23 mounting dimensions 23 mounting procedure 19 optical disk drive 1200P 42 optical disk drive 1500P and 1700P 45 panel mounting 19 panel mounting guidelines 19 required tools 19 Publication 6181P UM001G EN P July 2008 Index K keyboard connecting 25 maintenance battery 54 cleaning display 53 mounting dimensions 23 multilingual
35. n initially formatted Typical Solid State Drive Drive SimpleTech 4 GB Sector 512 bytes Sectors 8 388 608 Blocks 32 768 1 block 131 072 bytes Zone 512 blocks wear level boundary Write Cycle Limit 2 million Free Space 4 GB OS image installed applications 1 Year 8 760 hours Seconds Year 31 536 000 Application Example One An application updates a 100K data file every second on the 4 GB SimpleTech drive that is approximately half full with the OS image and application software Use this formula to calculate expected life Flashblocks x Write Cycle limit x Drive Freespace 1 block sec x 31 536 000sec yr 32 768 x 2 000 000 x 5 1 block sec x 31 536 000 sec yr 1039 years Publication 6181P UM001G EN P July 2008 Maintenance Publication 6181P UM001G EN P July 2008 Solid State Drive Appendix D Application Example Two The OS is updating its FAT table and root directory twice a second This update requires one block of memory 128 K Every write regardless of location writes to a single block In this case wear leveling is limited to 1 zone 512 blocks Use this formula to calculate expected life Flashblocks x Write cycle limit 2 block sec x 31 536 000 yr 512 x 2 000 000 2block sec x 31 536 000 sec yr 16 2 yrs Normally in a Windows operating environment virtual memory is used also known as a swap file or page file The OS
36. n the manufacturer specifies On the flash drive the smallest space that can be written to is a sector which is 512 bytes However the smallest space that can be erased is a block of memory Unlike magnetic media an erase cycle is required for flash memory before a write can be made The actual block size varies depending on the overall capacity of the flash drive for example 63 sectors or 32 K on a 4 GB drive 65 Appendix D 66 Solid State Drive Wear leveling algorithms in flash memory drives offer an advantage to the overall throughput of the memory and the life expectancy of the drive Wear leveling evenly distributes data that is written to memory across all free space on the drive As one block of memory is written and filled another is made available for the next data transfer This block mapping occurs across all the free space and then starts again at the initial block At the same time the drive s controller erases blocks previously used allowing memory to be available for updates without delaying the write requests from the host CPU When a memory cell fails within a specific sector the entire block where the sector resides is marked as bad and removed from use A new block from the pool of spares replaces the bad block The amount of spare blocks within the pool is determined by the size of the drive memory The size of the pool typically falls in the range of 1 to 1 5 of the total drive memory space and is set whe
37. nd lift the floppy drive out door first 6 Disconnect the flat cable at the floppy drive 7 Remove the four screws securing the floppy drive to the bracket 8 Remove the floppy drive Install the Floppy Disk Drive Follow these steps to install the floppy disk drive 1 Fasten the floppy disk drive to the floppy disk drive bracket with four screws 2 Connect the flat cable to the floppy disk drive 3 Insert the floppy disk drive and bracket into the chassis adapter end first and slide it into position within the chassis 4 Fasten the floppy disk drive and bracket to the chassis with the bracket screw 5 Apply glue to prevent separation 6 Reinstall the hard disk drive 7 Reinstall the back cover 41 Chapter4 Replace System Components Replace the Floppy or Follow these precautions when working with the floppy or optical i i i disc drive Optical Disc Drive 1200P TI e Do not touch internal components unnecessarily e Always handle the drive by its metal frame e Store the drive in an anti static bag when it is not installed e Never disconnect or install a drive with the power on ATTENTION Failure to follow proper safety precautions could result in severe electrical shock and or damage to the computer A Mechanical shock can damage an optical disk drive Do not drop or bump the drive A 42 Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 Remove the Drive Fo
38. not comply with the EN 61000 3 2 Harmonic Emissions standard as specified by the EMC Directive of the European Union Obtain permission from the local power authority before connecting any computer configuration that draws more than 75 watts of AC power directly from the public mains To comply with EN 55024 the Ethernet port LAN cable must be less than 30 m 98 42 ft long and it must only be used indoors i e not exit the building at any point All other UD cables must be less than 3 m 9 842 ft long and must only be used indoors 15 Chapter2 Installation Environment and Enclosure Review the information on enclosures and environments before Information installing the product ATTENTION A Environment and Enclosure This equipment is intended for use in a Pollution Degree 2 industrial environment in overvoltage Category Il applications as defined in IEC publication 60664 1 at altitudes up to 2000 meters 6562 feet without derating This equipment is considered Group 1 Class A industrial equipment according to IEC CISPR Publication 11 Without appropriate precautions there may be potential difficulties ensuring electromagnetic compatibility in other environments due to conducted as well as radiated disturbance Operating the capacitive touchscreen version in a high noise environment may cause the touchscreen to respond slowly to touch inputs or may cause the position of the screen cursor to drift This eq
39. ns the Power On Self Test POST During a reset the computer e clears RAM e starts the POST initializes peripheral devices such as drives and printers e loads the operating system Cif installed The operating system usually selects the best device driver settings However you may want to ensure fully optimized performance by manually installing the device drivers included with your system Refer to the Readme files on the supplied accessory CD for details on the latest device drivers and installation procedures The Universal Serial Bus USB is an external bus standard that supports data transfer rates up to 480 Mbps 480 million bits per second You can connect multiple peripheral devices to the USB ports such as a mouse modem and keyboard USB also supports Plug and Play installation and hot plugging For information on installing or using USB refer to the documentation for your USB peripheral device TIP Many USB devices only work with Windows XP or Windows 2000 because these operating systems have native USB drivers Make sure the selected USB peripheral has software drivers available for your target operating system Publication 6181P UM001G EN P July 2008 Chapter Objectives Accessories and Replacement Parts Safety Precautions Electrostatic Discharge ESD Publication 6181P UM001G EN P July 2008 Chapter Replace System Components This chapter provides safety precautions and procedures to
40. oard 5 Add riser bracket A to the chassis by using six M3x6 panhead Screws Riser Bracket A 34 Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 6 Add riser bracket B to riser bracket A by using seven M3x6 flat head screws Riser Bracket B Riser Bracket A 7 Add the center support to the chassis by using three screws two M3x6 flat head one M3x6 pan head Center Support Publication 6181P UM001G EN P July 2008 35 Chapter4 Replace System Components 8 Add the riser board using the two screws from step 4 PCI Riser Board Center Support Riser Bracket B Riser Bracket A e The slot cover bracket attaches to the chassis with or without PCI cards e If installing PCI cards at this time follow steps 9a c e If not installing PCI cards attach the slot cover bracket to the chassis as shown in step 9c a Attach PCI cards to the slot cover bracket PCI Cards 36 Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 c Fasten the slot cover bracket to the chassis by using four M3x6 panhead screws 9 If installing the expansion kit on a Series A computer you may discard the replacement air duct and proceed to step 10 If installing the expansion kit on a Series B computer you must replace the air duct that provides cooling air to the processor a Remove the existing air duct from the back cov
41. oes not come in contact with the equipment labels Alcohol may cause the label printing to smear Replace the Battery The computer contains a lithium battery to maintain CMOS settings and the real time clock The battery is in a battery holder on the computer s CPU board Replace this battery as needed with a Panasonic battery part number CR2032 or equivalent WARNING To avoid the danger of explosion only replace the battery with part number CR2032 or a recommended equivalent Dispose of d used batteries according to the manufacturer s instructions The battery life depends on the amount of on time time computer is powered on per week The table lists the estimated life of the battery On time Expected Battery Life 0 hours week 4 years 40 hours week 5 5 years 80 hours week 7 years 54 Publication 6181P UM001G EN P July 2008 Maintenance Chapter 6 Backlight Assembly Disposal The backlight assembly in this unit contains mercury At the end of its life this equipment should be collected separately from any unsorted municipal waste Ship or Transport the If you need to ship the product via common carrier or otherwise Product transport it to another location you must first uninstall the product and place it in its original packing material Do not ship or transport the product when it is installed in a machine panel or rack Doing so may cause damage to the product You must uninstall the product and place
42. on Shock operating 15 g 1 2 sine 11ms 2 Shock nonoperating 30 g 1 2 sine 11 ms 1 Vibration operating Computers without solid state drive Computers with solid state drive 1 0 g peak 10 500 Hz 2 1 5 g peak 10 500 Hz Vibration non operating 2 0 g peak 10 500 Hz Enclosure ratings n Applies to panel mounted computers only NEMA Type 1 12 4 IP66 NEMA Type 4X stainless steel units only H The floppy disk drive and optical disc drive are considered maintenance devices You should not operate computers with these devices in environments with the shock and vibration levels listed 57 Appendix A 58 Specifications Electrical Input voltage ac 90 264V AC autoranging Line frequency 47 63 Hz Ground leakage 1 0 uA max at 1 5KV de Power consumption AC 1200P 1500P 1700P 1200P 6181P 2 non display 150 VA 1 5 A 100V rms 0 63A 240V rms 140 VA 1 4A 100V rms 0 58A 240V rms Input voltage de 1200P and 1200P 6181P 2 non display 18 32V de Power consumption de 1200P 150 W 1200P 6181P 2 non display 140 W Certifications c UL us UL 60950 Recognized Component C UL 950 Recognized Component or UL c UL Listed when marked CE marked for all applicable directives LVD 73 23 EEC EMC 89 336 EEC C Tick Australian Radiocommunications Act See http ab com for declaration
43. p The system host identifies the solid state drive during powerup and sets the IDE bus speed to reflect the drives capability e DMA 2 multiword or e PIO 4 In DMA 2 or PIO 4 the maximum IDE bus speed is 16 7 M The controller on the solid state drive uses an error correcting code ECC and cyclic redundancy check CRC to check for data errors The ECC code consists of six bytes per 512 bytes one sector and is stored with the data in flash memory Data correction algorithms can prevent data corruption on the drive However they cannot prevent operating system OS file type errors when the OS breaks large files into smaller multiple file transfers This results in the host receiving only part of the transfer IMPORTANT Always protect your system against unexpected power Interruptions Always shutdown your windows application using the Start menu on the desktop Whenever possible use an uninterruptible power source UPS or other power conditioning device to perform a proper shutdown during unexpected power interruptions The limitation of the solid state drive is the finite amount of writes to a specific memory location The life expectancy of a solid state drive varies depending on how often an application writes data to the drive e the size of the file written to the drive e the amount of available space on the drive that can be used by the drive s controller to write data e the write erase cycle limitatio
44. pace is required copy the 1386 directory to external media then delete the 1386 directory from C I386 which is approximately 400 MB To obtain the original factory image on bootable external recovery media which also includes the 1386 source directory contact your local technical support center The Microsoft Multilingual User Interface MUD CD Pack contains a collection of different language sets that can be installed into the operating system MUI packs are available for all Windows XP operating systems and provide a localized start menu and system icons support The instructions for installing MUI languages on your computer are supplied with the MUI CD Pack 11 Chapter 1 System Features Features The illustrations show the major features and controls of the computers Top and Side View LCD Display 1500P and 1700P 1200P with or without optional touchscreen Floppy Disk Drive S Bezel with Clip Mounting AA Optical Disc Drive 12 Publication 6181P UM001G EN P July 2008 System Features Chapter 1 Bottom View 1200P Compact Flash Exp
45. s A or Hardware Monitor Setup menu for series B amp C 49 Chapter5 System Troubleshooting Troubleshooting Procedure Follow this procedure to identify and isolate a problem 1 50 Shut down the computer s operating system using the appropriate method for your operating system Disconnect the power to the computer Disconnect peripheral devices such as a printer or external drive Connect the keyboard and mouse if used Check the video connections if using an external monitor If the system normally boots from the hard drive make sure a disk is not in the floppy drive Connect power to the computer On powerup monitor the Power On Self Test POST One of three events will occur e The computer completes the bootup process e An error message displays to indicate a non fatal fault You may have to acknowledge the message before the startup process continues The bootup process terminates if a fatal error occurs If the system boots up isolate the problem by connecting peripheral devices one at a time until the problem occurs If the problem is with a specific software package or driver reinstall the software If the problem is not related specifically to a software installation or peripheral device refer to the troubleshooting checklists Publication 6181P UM001G EN P July 2008 System Troubleshooting Chapter 5 Troubleshooting Checklists Use the following checklists to test or verify items
46. s of conformity certificates and other certification details Publication 6181P UM001G EN P July 2008 Appendix B Touchscreen Serial Port Usage Driver Software For Additional Information Resistive Touchscreen Technology Publication 6181P UM001G EN P July 2008 Use the Touchscreen Computers with the touchscreen option are shipped with the touchscreen and touchscreen controller installed and connected The optional touchscreen controller connects internally to the COM3 serial port The touchscreen is factory configured with the proper COM3 and touchscreen driver settings so no user configuration is required The touchscreen driver is already loaded on the computer The driver software is also on the accessory CD TIP If it becomes necessary to reinstall the touchscreen driver the touchscreen utility will automatically detect the serial port used by the touchscreen controller For more information on setting up or operating a touchscreen or for future driver upgrades refer to http www ab com Resistive touchscreens are activated when you apply pressure to the touchscreen with your finger You can operate a resistive touchscreen while wearing gloves Do not use sharp instruments to activate the touchscreen Scratching the surface of the touchscreen could damage the unit 59 Appendix B Use the Touchscreen Calibrate the Touchscreen The touchscreen supplied with the computer is factory install
47. ssume responsibility or liability for actual use based on the examples and diagrams No patent liability is assumed by Rockwell Automation Inc with respect to use of information circuits equipment or software described in this manual Reproduction of the contents of this manual in whole or in part without written permission of Rockwell Automation Inc is prohibited Throughout this manual when necessary we use notes to make you aware of safety considerations Identifies information about practices or circumstances that can cause an explosion in a hazardous environment which may lead to personal injury or death property damage or economic loss IMPORTANT Identifies information that is critical for successful application and understanding of the product Identifies information about practices or circumstances that can lead to personal injury or death property damage or economic loss Attentions help you identify a hazard avoid a hazard and recognize the consequence ATTENTION TINA a Wain Labels may be on or inside the equipment for example a drive or motor to alert people that dangerous voltage may be present FITTETVZUnB Labels may be on or inside the equipment for example a drive or motor to alert people that surfaces may reach dangerous temperatures lala Rockwell Automation Allen Bradley and TechConnect are trademarks of Rockwell Automation Inc Trademarks not belonging to Rockwe
48. the computer 2 Remove the screws that secure the back cover 3 Lift the cover from the chassis 1200P 1500P 1700P 4 To reinstall the back cover position the back cover over the chassis and fasten with the screws 32 Publication 6181P UM001G EN P July 2008 Install or Remove Add In Cards Publication 6181P UM001G EN P July 2008 Replace System Components Chapter 4 You can install PCI compatible cards in the computer s PCI slot This section shows how to install and remove cards using the PCI Expansion Slot Kit 6189 V 2PCII15 IMPORTANT The PCI Expansion Slot Kit is not required if you are installing only one PCI card The procedure to install one card is similar ATTENTION Failure to follow proper safety precautions could result in severe electrical shock and or damage to the computer l components or circuits After removing a card place it on a flat static free surface component side up Do not slide the card over any surface Add in cards are sensitive to ESD and require careful handling Hold cards only by the edges Do not touch connectors Install an Add in Card Follow these steps to install an add in card 1 Disconnect power from the computer 2 Remove the back cover 3 Remove the slot cover bracket two screws Slot Cover Bracket BS ey 33 Chapter4 Replace System Components A Remove the one slot riser board two screws PCI Riser B
49. uce static discharges which may cause shocks and damage electronic components e The enclosure or cover must remain in place at all times during operation The cover provides protection against high voltages inside the product and inhibits radio frequency emissions that might interfere with other equipment Publication 6181P UM001G EN P July 2008 17 Chapter2 Installation Mounting Clearances Allow adequate space around the computer for mounting air flow connections and maintenance Do not operate the computer in an enclosure by using the minimum clearances unless adequate ventilation or other cooling methods are used to lower the temperature within the enclosure Top Clearance 50 mm 2 in Bag Back Clearance 50 mm 2 in Left Side Clearance 1500P 1700P 50 mm 2 in 1200P 127 mm 5 in for air flow and drive access Bottom Clearance 102 mm 4 in for air flow and connections Right Side Clearance 1200P 50 mm 2 in 1500P 1700P 127 mm 5 in for air flow and drive access 18 Publication 6181P UM001G EN P July 2008 Panel Mounting Publication 6181P UM001G EN P July 2008 Installation Chapter 2 Install the computers by using mounting clips Before installation review e Tools required e Panel mounting guidelines e Panel cutout dimensions e Product dimensions Tools Required The following tools are required for product installation e Panel cutout tools e
50. uipment is supplied as open type equipment UL ecognized and hazardous location equipment must be mounted in an enclosure that is suitably designed or rated for those specific environmental conditions that will be present and designed to prevent personal injury resulting from accessibility to live parts UL Listed equipment need not be mounted inside another enclosure in ordinary non hazardous locations if NEMA Type and IEC ratings are not required but the mounting method must limit the tilt of the product to 30 from vertical Examples include articulated arm table top stand or other means having sufficient mechanical stability The mounting means must be firmly attached to the supporting surface using screws bolts or clamps so the product cannot tip These units ship with a gasketed bezel to meet specified NEMA and IEC ratings only when mounted in a panel or enclosure with an equivalent rating Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings required to comply with certain product safety certifications In addition to this publication see e Industrial Automation Wiring and Grounding Guidelines for additional installation requirements Allen Bradley publication 1770 4 1 e NEMA Standards publication 250 and IEC publication 60529 as applicable for explanations of the degrees of protection provided by different types of enclosure Public
51. upt air flow and may result in overheating All covers are required to maintain EMI shield e To avoid dust and other airborne contamination infiltrating the product when mounted in a suitable enclosure the door to the enclosure must be closed at all times during operation The door should be open for routine maintenance only ATTENTION After shutting the system off do not move the computer or turn it back on again until the hard drive comes to a complete stop which takes about 30 seconds Operator access is limited to the front panel of the computer This includes the display and touchscreen Access to components behind the panel in which the computer is installed is restricted to authorized and properly trained personnel 29 Chapter3 Operation Start the System Reset the System Install Drivers Universal Serial Bus USB Ports 30 Apply power to the system The computer performs a Power On Self Test POST The processor board memory keyboard and certain peripheral devices are tested The system displays the progress of the POST and initialization of accessory devices The computer displays the startup dialogs for the operating system that is installed If your system does not boot up or you notice other problems refer to the System Troubleshooting chapter To reset the computer press Ctrl Alt Delete on the attached keyboard and follow the operating system instructions After resetting the computer begi
52. user interface 11 network connection 28 0 operating guidelines 29 operator access 29 optical disk drive 1200P 42 1500P and 1700P 45 P panel mounting instructions 20 pointing device connecting 25 power connect DC 27 power connecting AC 26 power connecting DC 27 replacement parts 10 reset 30 S safety precautions 31 ship product 55 solid state drive advantages 63 configuration 64 IDE Drive Connector Interface 64 installation 63 life expectancy 65 life expectancy examples 66 operation 65 specifications agency approvals 58 display 57 electrical 58 69 Index environmental 57 check lists 51 mechanical 57 distorted or incorrect characters 52 system reset 30 problem after boot up 51 problem during boot up 51 problem running software 52 T problem with add in board 52 touchscreen problem with add in card 52 calibrating 60 procedure 50 driver software 59 serial port 59 U type 59 troubleshooting 49 USB installing or using 30 characters not displaying 52 70 Publication 6181P UM001G EN P July 2008 Rockwell Automation Support www rockwellautomation com Rockwell Automation provides technical information on the Web to assist you in using its products At http support rockwellautomation com you can find technical manuals a knowledge base of FAQs technical and application notes sample code and links to software service packs and a MySupport feature that you can customize to make the best use of th
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