User Manual - Kakapo Systems
Contents
1. Go Back Figure 7 Summary 3 8 Launch Unity After completing the installation you will find Unity in Finder gt Applications Double click to launch Unity 3 9 Getting Started The first time Unity is launched you may be prompted to enter authentication and connection details Kakapo Systems l2lPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 3 9 1 Entering Login Details You will be prompted to enter authentication details when you first start Unity or if the login details entered were incorrect Authentication details have not been provided or are incomplete Please enter this information Figure 8 Prompt to enter authentication details You may be required to include the domain as part of your login ID Please contact your service provider if you are unsure what this is eoo Services amp Settings Ly Unity Settings Specify authentication details for the VoIP platform The login id and 4 Connection password are case sensitive and the login id must include the domain L Network 3 Proxy Broadworks Login Details Login ID user one kakaposystem VJ Remember my login ID Vj Remember my password Figure 9 Authentication settings Kakapo Systems l3lPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 3 9 2 Entering Connection Details If the service provider connection details are not pre configured you will be prompted to enter them manually as below The2. 2 Overview Unity Client For Apple Mac Unity Client For Apple Mac is a Java client that combines call control instant messaging and presence IM amp P service configuration enterprise support click to dial busy lamp field to enhance the user experience Unity improves workgroup collaboration bringing users closer to each other and simplifying internal and external communication 2 1 Key Features e Call control e Access to BroadWorks Directories e User Status Busy Lamp Field Displays up to 20 users e Instant Messaging amp Presence e BroadWorks service configuration 2 2 System Requirements e Mac OS X 10 6 or higher e Intel Processor 2 3 Software Requirement e Apple provided Java SE 6 2 4 Hardware Requirements e Minimum 128 MB RAM e Minimum 200 MB of disk space 2 5 Network Requirement e A working network card and internet connectivity is necessary for running this software Kakapo Systems olPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 3 Installation 1 Locate and double click the UnityClient mpkg zip Mac file to extract Please contact your service provider if unsure of the location of this file 2 Double click the UnityClient mpkg Follow the on screen prompts to install the software 4 After completing installation open the Applications and click Unity icon 3 1 Introduction The first step outlines offers an introduction Click the Continue button to proceed 600 In
3. 3 5 Installation Type User Manual UNITY CLIENT FOR APPLE MAC This step confirms the installation details and prompts the user to proceed with the installation Click the Install button to install Unity 300 SYSTEMS 6 Introduction O License Destination Select amp Installation Type amp Installation Summary Kakapo Systems ws Install Unity Client Standard Install on Macintosh HD This will take 4 8 MB of space on your computer Click Install to perform a standard installation of this software on the disk Macintosh HD Change Install Location GoBack Install Figure 5 Installation type 10 Page KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 3 6 Confirm Login Details When installing Unity you may be prompted to confirm the user name and password of your system If so please enter these details and click Install Software me Installer is trying to install new software Type u your password to allow this Name kakapo Figure 6 Confirm login details Kakapo Systems lllPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 3 Summary At this point Unity 1s successfully installed on your system eoo ws Install Unity Client The installation was completed successfully SYSTEMS 6 Introduction e License Destination Select 6 Installation Type Installation The installation was successful e Summary The software was installed
4. User Manual Unity Client For Apple Mac Version 1 3 20 May 14 Kakapo Systems KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC Revision History ry amp Ebin James ninstall added ded section 3 9 Keep in Dock 18 Sept 2013 Document updated and Chris Tutt Approved V1 0 approved 19 Sept 2013 Swaped order of sections 3 9 1 Felix Rovin Vincent Unapproved V1 2 and 3 9 2 Footer edited Correc ted few images and sentences Merged section 5 6 to 5 5 20 May 14 Updated section 1 3 9 2 4 amp 5 Gopikrishnan V Unapproved Kakapo Systems llPage KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC Table of Contents 1 2 3 4 A O 4 Oa e RC O PP PU OO AO 5 2 1 GA e TS 5 2 2 Sy stent ISedivtehe ie accent AS aene toos dpi ds Resp R UU enone 5 23 SONNE Regue ME T 5 2 4 Hardware ReguirementS enserio tarado asai a e aiarad satiat 5 25 Network Require elit ccssesenccesaseutousiuossdudessabenaeuaeseiuy stwtasedenesdwiasacsexanesestousaesasssueaecdesensatnetaees 5 egg ec Sapere 6 3 Tse Oi tear adetos o o O o cen eaSR P du E eR RUD Od GNE 6 3 2 E A o A o En se asmectenenecen ean E 7 3 3 Terms of the software license agreement eee eee eee eee ee 8 3 4 DESAMOR 9 I3 Mee on K do REO OE 10 3 6 Contra Lor Bs il NON 11 3 7 CRT AAEE EEA epee se T E E E E E E E E EA T T 12 3 8 PO In 12 3 9 EIR uo EC 0 A PA PS ni A 12 3 9 1 Pm Ge ii Loc K T
5. The software is protected by copyright and other intellectual property laws and treaties This agreement only gives you rights to use the software Kakapo Systems reserves all other rights Unless applicable law gives you more rights despite this limitation you may use the software only as expressly permitted in this agreement In doing so you must comply with technical limitations in the software that only allow you to use it in certain ways You may not Summary co Work around technical limitations in the software o Reverse engineer decompile or disassemble the software c Distribute the software to any third party Feedback If you give feedback to Kakapo Systems you give Kakapo Systems the right Print Save GoBack Continue Figure 2 License Kakapo Systems T Page KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 3 3 Terms of the software license agreement This steps asks for confirmation that you understand and accept the Unity Suite License Agreement Click Agree to continue with the installation 200 ww Install Unity Client K To continue installing the software you must agree to the terms of the software license agreement amp Inti amp Lic Click Agree to continue or click Disagree to cancel the installation and quit the Installer De O insi Ins Summary Kakapo Systems _ Read License Disagree Agree Scope of License This sof
6. VoIP server connection details must be entered Figure 10 Prompt to enter connection details Please ensure that the address of the XSI server of your service provider is entered when entering the VoIP server details Please contact your provider to confirm these details if unsure Unity Settings specify connection properties for different services a Connection Network VY L N L xy 3 Authentication Broadworks Server Connection Details Senerare OOO CTI Port 8011 Wi Use CTI if available Unity Server Connection Details Log connections Log trace Figure 11 Network settings Kakapo Systems l4IPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC Please note you are not required to enter the Unity Server Connections Details We recommend the users to always keep the use CTI option checked as it will help unity to receive Broadworks events faster 3 10 Keep in Dock You can select the Keep in Dock option from the context menu meaning Unity is always shown in the dock To do this simply secondary click the Unity icon when running and select Keep in Dock as below a Unity Options Keep in Dock Open at Login Show All Windows Chow in Eindar Hide Quit Figure 12 Keep in Dock Kakapo Systems l5lPage KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC 4 How to Retrieve Logs 4 1 Goto About window e Goto About Unity window by selecting A
7. l8lPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 5 How to Uninstall Unity 5 1 Goto Finder Go to Finder from the main dock Petal Figure 16 Finder OBE 5 2 Navigate to the Unity application e Locate Unity in the Applications folder eoo 23 Applications s a FAVORITES E All My Files DYD AirDrop e a dy Applicati E Desktop DVD Player FaceTime Font Book KS Documents Downloads 4 J4 Music S GarageBand Image Capture Pictures Game Center Figure 16 Applications Kakapo Systems l9lPage KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC 5 3 Move to Trash e Drag the Unity image to Trash or secondary click on the image and select Move to Trash eoo 3j Applications LA gt i x a N E T T FAVORITES E All My Files e AirDrop Ld Desktop Messages mM Documents Downloads M JJ Music S3 Pictures Mission Control Packages Photo Booth Preview QuickTime Player Reminders Remote Desktop Connection Safari Stickies System Preferences TextEdit E Utilities Time Machine tvunetworks m Im Figure 18 Move to Trash Kakapo Systems 20lPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 5 4 Confirm Login Details e You may be prompted to confirm the user name and password of your system If so please e
8. TT 13 39 2 Entering Connection R urinarios ii iii 14 3 10 CA A n 15 AAA E OESTE EESTE REEERE 16 4 1 TOO ADO Ts Ta ba 16 Kakapo Systems 2lPage KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC 4 2 Navicate to Working Tolder tus sacos 177 4 3 Findthe logs folder sleds sscacdesealecaeateoscansostesGesesoacdenetleuaeaSsoucarsesiendesvsesedesebleceeetscscausesievdesvacaee 18 S Howto Una R UDIY seesi r E E E 19 5 1 E E E o A 19 5 2 Navigate to the Unity application sss 19 5 3 NU E E bales 20 5 4 Conr mmi RT DE e r E los coletas isis 21 21 GOO COMP E 22 5 6 visse BETA SB STR 23 5 7 Jl EE E o OU A 23 5 8 Select Application Support from Library sse eee 24 5 9 Move Unity Client folder to trash from Application Support sss eee eee eee 24 5 10 Make sure that Unity is not present in Applications eee eee eee 22 Kakapo Systems 3lPage KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC 1 Introduction This document is intended for end users who wish to use the Unity Client for Apple Mac product The basic steps to install uninstall and retrieve logs are covered in this document under their respective sections This manual is intended for Unity versions 1 1 0 2 upwards only for previous versions of Unity client please refer to an older manual Kakapo Systems 4 Page KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC
9. bout from Help menu in Unity window Tools 7 T Re qua h Transfer Hold Conference Voicemail Settings mee e em deem mIRC 0 User Status Call Logs My status Do Not Disturb 442085192107 442085192107 9003 9003 Agent One Agent P VVX500 Do not disturb activated Figure 13 About Menu Kakapo Systems l6lPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 4 2 Navigate to working folder e Navigate to the working folder for Unity which is available in the About Unity window The user can reach to the working folder with ease by just clicking on the folder path in About Unity window Important Notice This software and Lad Systems Limited Agreement accompar mpanyir Ho Figure 14 About Unity window Kakapo Systems 17 Page KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC 4 3 Find the logs folder e You can find the logs in the logs folder Zip this folder by secondary clicking then selecting Compress from the content menu This zipped folder should then be sent to your service provider if requested eoo Ga Unity Client E FAVORITES E All My Files mui o AirDrop N Applicati ChkAddressBook DRDINDIAO17 drd Language E Desktop CO uk 58 Documents Py N Downloads Movies J Music Launcher loggedUser props Pictures DEVICES E e s SHARED Unity jar 1 1 0 2 jar CI DRDINDI Ed All TAGS Figure 155 Logs Kakapo Systems
10. ion Control Packages Photo Booth a x JA Preview QuickTime Player Reminders Remote Desktop Connection Safari Stickies System Preferences TextEdit Xs Utilities tA iTunes Launchpad Mail Messages Time Machine tvunetworks Figure 22 Unity is not present in Applications If Unity is no longer present in the Applications folder then it has been successfully uninstalled Kakapo Systems 25 Page
11. l_UNITY_CLIENT_FOR_APPLE_MAC 5 8 Select Application Support Folder from Library eoo FAVORITES E All My Files o AirDrop PAN Applications E Desktop m Documents Q Downloads id Movies JJ Music Pictures 3 ownCloud SHARED drdindia nas02 C DRDINDIA NASO1 Bundles Compositions ColorPickers Components CoreMedialO Desktop Pictures Dictionaries Documentation Extensions Filesystems Graphics Image Capture Input Methods Figure 20 Library folder Contextual Menu Items DirectoryServices Fonts Disabled Internet Plug Ins 5 9 Move Unity Client folder to trash from Application Support FAVORITES E All My Files AirDrop y Applications E Desktop m Documents Q Downloads H Movies JJ Music Pictures 3 ownCloud DEVICES SHARED drdindia nas02 Kakapo Systems Application Support EE App Store com apple TCC fr whitebox packag GarageBand Iceberg es Microsoft Oracle Script Editor Figure 21 Application Support folder iLifeMediaBrowser CrashReporter Macromedia Unity Client 24 Page KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 5 10 Make sure that Unity is not present in Applications 9000 ZS Applications MEn m 3 7 5 2 FAVORITES E All My Files o AirDrop TAN Applicati b 4 E Desktop m Documents Downloads j Movies s N gp V J Music E PRE Pictures Miss
12. nter these details and click OK Finder wants to make changes Type your password to allow this Name kakapo Password Cancel Figure 19 Name and Password Kakapo Systems 21lPage KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 5 5 Goto Computer From the Go menu at the top of your Mac screen select Computer Back Forward Select Startup Disk on Desktop All My Files Documents Desktop Downloads 5 Home Computer AirDrop 6 Network Applications v Utilities Recent Folders Go to Folder Connect to Server Figure 17 Go menu Kakapo Systems 22 Page KAKAPO SYSTEMS User Manual UNITY CLIENT FOR APPLE MAC 5 6 Select Macintosh HD FAVORITES E All My Files o AirDrop Applications E Desktop m Documents Q Downloads E Movies Jd Music 2 Pictures 3 ownCloud DEVICES SHARED S drdindia nas02 C DRDINDIA NASO1 E All kakapo s Mac mini Macintosh HD U Macintosh HD Remote Disc Figure 18 Computer 5 7 Select Library Folder FAVORITES E All My Files AirDrop Applications E Desktop Bm Documents Q Downloads iHi Movies JJ Music Pictures 3 ownCloud DEVICES SHARED B drdindia nas02 C DRDINDIA NASO1 Ld All TAGS Kakapo Systems Applications Applicatons Users Figure 19 Macintosh HD developers 23 Page KAKAPO SYSTEMS User_Manua
13. stall Unity Client Welcome to the Unity Client Installer SYSTEMS Introduction The installer will guide you through steps required to install Unity Application Suite on your computer License Destination Select Installation Type Installation Summary WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Go Back Continue Figure 1 Introduction Kakapo Systems 6lPage KAKAPO SYSTEMS User_Manual_UNITY_CLIENT_FOR_APPLE_MAC 3 2 License The next step displays the Unity Suite License Agreement Please make sure that you read the license agreement carefully before proceeding to the next step by clicking the Continue button B O O ww Install Unity Client KAKAPO Software License Agreement SY 99T EM 9 English 6 Introduction e License Unity Suite Licence Agreement These license terms are an agreement between Kapapo Systems and you They also amp Destination Select apply to any updates supplements and support services should any be supplied Installation Type By installing this software you accept these terms If you do not accept them do S not install the software Installation Scope of License This softwere is licensed mot sold
14. tware is licensed not sold The software is protected by copyright and other intellectual property laws and treaties This agreement only gives you rights to use the software Kakapo Systems reserves all other nais Unless applicable law gives you more rights despite this limitation you may use the software only as expressly permitted in this agreement In doing so you must comply with technical limitations in the software that only allow you to use it in certain ways You may not o Work around technical limitations in the software o Reverse engineer decompile or disassemble the software c Distribute the software to any third party Feedback If you give feedback to Kakapo Systems you give Kakapo Systems the right Print Save GoBack Continue Figure 3 License agreement 8lPage KAKAPO SYSTEMS 3 4 Destination User Manual UNITY CLIENT FOR APPLE MAC This step allows you to change the location where Unity is installed Click Continue button to proceed eoo KAKAPO SYSTEME Introduction O License S Destination Select Installation Type amp Installation Summary Kakapo Systems Install Unity Client Select a Destination Select the disk where you want to install the Unity Client software Macintosh HD 476 94 GB available 499 25 GB total Installing this software requires 4 8 MB of space GoBack Continue Figure 4 Destination 9 Page KAKAPO SYSTEMS
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