Welcome to ContentProtect Pro
Contents
1. Browser The application that lets you navigate around and view pages on the Web Netscape and Internet Explorer are the two most common Category A general term for a whole topic or information type Chat Real time communication It is typed conversation that is received almost instantly as soon as it is sent Talking live with one or more people via the Internet It s like a party line except you type instead of talk Client Based Filtering Filtering that is performed from an individual computer Filtering software and a list of categorized sites are stored on an individual computer that makes filtering more flexible for the user making decisions about acceptable content Aside from restricting Internet access to certain Websites many client based filters also offer controls for other Internet services Default Settings A setting that a program is pre set to select usually the recommended settings if you do not specify other options Drill Down To move from a summary of information to more detailed data To drill down through a series of reports addressing more detail at each level Filtering Controlling access to a Web page request by analyzing the incoming and outgoing requests and letting them pass or halting them based on settings selected within ContentProtect Pro Icon A small picture that represents an object or program Instant Messaging IM Instant Messaging is the ability to see if a chosen friend co wor2. specific organization Management page will display The following preference levels can be set from this page Organization Group User URLs Notifications Administrators Organization Overview All settings made to an organization are inherited by all groups and users Group or user settings can be made more restrictive but not less From the Organization page you can 1 Modify the organization name for display purposes only This is NOT the account name Change the install and uninstall passwords These are needed to install and uninstall ContentProtect Pro on individual computers Choose to log Web and Chat IM protocols for the entire organization Chat protocols include AIM AOL Instant Messenger MSN Messenger and Yahoo Messenger Allow access to Web Chat IM Peer to Peer and Newsgroups protocols for the entire organization Peer to Peer applications include those using the Gnutella network For a list of these applications visit http www gnutella com connect Adjust filter settings in each category to Warn Block or Allow Next to a category name select an action Warn Block or Allow for that category by choosing from the drop down bar For more information see Categories Organization Profile A profile is made up of names passwords protocol settings and filter settings i e whether to warn block or allow Web content of specific categories Create the Install Password The password neede
3. Categories The best way to determine the category of a site is to examine the contents Once you know the information a site contains you can more easily assign it to a category Sites in a given category usually contain the same type of links images and text Note Some sites will be categorized with multiple categories unless the site is manually recategorized ContentProtect Pro does the examining for you and determines the category of a requested Web page After the category is determined filter settings Allow Warn or Block are then applied Note An administrator of a particular group can set a category action to be more restrictive but not less restrictive than the parent group e g Ifthe Organization action for Adult Mature is set to Block no group or user settings within that organization can be set to Warn or Allow However if the Organization action is set to Warn an administrator can change the action for a group or user to Block or Warn but not Allow 1f the Organization s action is set to Allow any group or user s action within that organization can be changed to Warn Block or Allow Category Descriptions Ads Advertisements for products services etc Adult Mature Sites or resources that contain subject matter intended for mature audiences such as obscene or vulgar language and adult Chat rooms These sites could be considered R rated Chat Site Sites or resources that contain information on Chat protocols or
4. See Category Descriptions Why don t I see reports on a specific user or group Make sure you have privileges to view reports or modify profiles for that group or user Also verify that logging is enabled For more information see Administrators Why don t I see reports of all Chat activity ContentProtect Pro currently is capable of blocking and or logging IM activity from AIM AOL Instant Messenger MSN Messenger and Yahoo Messenger 32
5. Resting your mouse pointer over a category icon will display what that category is Click here for a list of categories and descriptions Navigation is made easy by following the instructions below 1 Click any of the page links below the table to display Next Previous or a specific page of report results 2 Click the navigation link Graphs located above the table or the Reporting tab to refresh Web activity and return to reporting 3 Click Back from the browser s toolbar to return to reporting This will not refresh Web activity Recategorizing from Second Level Reports To recategorize from last level report follow the instructions below 1 Click Recategorize to change the assigned category of the Website i e gambling com 2 Select a new category from the drop down list 3 Click Recategorize to apply the changes Note This will not change the category of Web pages already visited It will change the category for future visits to the Web page 29 Glossary Administrative Privileges Assigning a user the same access as an administrator Administrator The person who is responsible for setting up and maintaining a group of users Duties of the administrator may include uninstalling ContentProtect Pro setting up and managing user profiles assigning passwords and privileges viewing reports etc Application Software program or tool used on your computer such as a word processor a game or an email program
6. This is a table that displays an individual user summary listing Group User the number of times the Web page was visited Count Time Spent and the average cost to your organization for that time Cost To observe the Web Report Detail follow the instructions below 1 Click a column heading to sort column data in ascending or descending order 2 Click the URL to visit the site or click on the of visits to see specific access times and categories for each URL URL Lists the Universal Resource Locator URL or address of a specific Website accessed by a user Click any URL within this column to open the specific site in a separate window for your review Warning If you are accessing reports from a remote computer that does not have ContentProtect Pro installed all Websites will be fully displayed Computers that have ContentProtect Pro installed will not display blocked Websites unless the administrator uses the override option or allows that specific category User Lists the user account that was used to access the URL This is the last level of report transaction Time Reports the date and time the Website was accessed This is the last level of report transaction Filter Action Reports the filter action that was applied The filter action could be Allow Warn Warn Continue Block Override or Block for each category This is the last level of report transaction Category Displays the category icon s associated with each URL
7. applications links to Chat organizations rings and rooms Drugs Alcohol Sites or resources that contain subject matter that deals with the manufacturing distribution or obtaining illegal drugs alcohol or other controlled substances Sites that depict drug or alcohol paraphernalia and or include methods for obtaining or manufacturing them Does not include sites that provide information on prescription medications except those sites that describe how to illegally obtain them Email Sites or resources that provide access to email services and applications Employment Career Sites providing information on employment opportunities and resources for expanding career options Family Resources Sites or resources that provide family counseling family safety tips parenting information and tips and family planning Financial Stocks Sites or resources that provide information about finances financial planning insurance stock tickers stock reports or sites that allow the sell and purchase of stock Includes banks and credit unions and credit rating and reporting sites Gambling Sites or resources that allow a person to wager money on online games with the expectation of winning money or prizes Sites that contain links to other gambling sites or provide information on gambling strategies or tactics Games Sites or resources that provide access to online or downloadable games or discussions about games Sites that provide i
8. line and graph displays the number of messages sent within a specified time or date range 2 Click a specific portion of the line chart to drill down to Chat Report Detail for that time or date Chat Apps This is a pie chart that represents Chat Instant Messaging IM applications used To observe the Chat Apps report graph follow the instructions below 1 Resting your mouse pointer over each pie wedge displays how many messages were sent using that specific Chat application during a specified date range 2 Click on a pie wedge to drill down to Chat Report Detail for that chat application see Chat Report Detail Chat Sites This is a bar chart that represents visited Chat related Websites and the number of times that Chat site was accessed To observe the Chat Sites report graph follow the instructions below 1 Resting your mouse pointer over each bar displays the Chat related Website visited and the number of times that Chat site was accessed 2 Click on a bar to drill down to Chat Report Detail for that chat site see Chat Report Detail Chat Report Detail This is a table that displays an individual user summary listing Group User the number of messages Count Time Spent and the average cost to your organization for that time Cost To observe the Chat Report Detail follow the instructions below 1 Click a column heading to sort column data in ascending or descending order 2 Click a user name to drill down ano
9. ContentProtect Pro Administrator User Manual Instructions for Installing and Using the Application Table of Contents Table of OMS TAS 4 pacts e e Ea e ad ta Sa aed 2 Welcome to ContentProtect Pri at E aches a ad ea 4 SOUECES of TCL fs 4 System Requirements and Key Features oooocinnoccnoneconnononcanaconan cono nonononnan cnn cono ccoo ncno nono 5 Si A dilutes aian aii e sues 5 Getting Startdan tra e ler te hace gla oot e Do daca aso a 6 Install from the World Wide Web cccccccecssccessecseceseceeceeeseecsaecesecneaeenseecsaecneeeneeeaaes 6 Irstallation A A O eaei i e aE 9 A A RE 9 Signing In as an Administrator eiii 10 ContentProtect Pro Admin Utility ApplicatiON oooonncninconoccnnocnnoncconncconocnnn conc cconncnonocnnos 10 UA CS tae rsa cet a SN aca an ON Oe lah acetates 11 Organization II A ISS 11 Organization Profile an ta bss 11 Set Organization Restrictions idas 12 Categories US 13 Category Description a ala ae dl oo es La da DO f 13 Groups DEV a A A A a ae Aaa 15 Group Profiles ii A les 15 Set Group RE a a theta eat 15 Create NeW IU A ES 16 Delete IM A RA 16 Reassigning Users to OOPS ina 17 ME SET VTS sag ucts A EE E T E A RA S EETA 17 MN naa A a a aN gt aa E 18 JA o EE 18 Passwords aozin tenann e a E A A A aia alae 18 O A EA Soe TA A E 18 Import a User s Account to a Specific PC oooonoconocccocaconacononononconnccono conc conncconncnononnnos 19 Set User Restricciones neal 19 Create New USerS kceri
10. aa ame E NE a Ea 20 Da EA 22 Reassigning Users to Groups si et 22 A A EER E EEEE EE EAEE 22 Notifications nettir uean os 22 Administrators OV ELVICW A E E A A E 24 Adding a New AQUI db 24 Deleting an Adi A ans 24 Editing Administrator Priest a iia 25 REPO IV e E E o at 25 ACCESS REPOS ne tae R a N TA E N O ee 25 Report Coverage ui a a a a i a a 25 DAS RA a dale 25 Customizing Report Deal ici 26 Chat IM ds A A E A ee Ged cles E et eae 26 Tie Spent in Chatar Meche II A ima teeta 26 ERAMOS assis AA AS iin tulsa Aurea 27 COLAS ti vc esos ws satis eae uo Gy eS avsataeset 24 Chat Sites ut A 27 Chat Report Detail A A a 27 IN 28 A O 28 WED A A A 28 Categories Lord ica 28 A O a ane 28 Web Report Dd e ac 29 Recategorizing from Second Level Reports 1 j0 cs ccsscesasbesancdenesancedeesascdoucnesadevasacdes 29 MOSS AS A A tess A A tin A EA a it 30 Frequently Asked CUE A ad aiii 32 Welcome to ContentProtect Pro Congratulations You now have the most comprehensive and yet most easily adaptable Internet filtering software available today However we realize that not all organizations have the same needs which is why we have developed ContentProtect Pro s unique filtering process which is customizable for your organization Sources of help The following is a list of help sources for ContentProtect Pro l The ContentProtect Pro User Guide PDF format Available on line to Administrators Step by step instruction Q
11. at is remotely accessible by any administrator in an organization The coverage of reports an administrator can view depends upon the groups he or she manages See Administrators section Each chart has drill down capability for transaction detail Selecting the Report Coverage Date Range Report Selection Chat or Web and Hourly Wage will generate charts that report transaction detail Note Logging must be enabled for any reporting to occur You can enable logging at the user group or organization level Access Reports To access the reports follow the instructions below 1 Login to the Online Management application as an administrator 2 Click the Reporting tab on the top navigation bar Report Coverage Select the organization group or user from the dropdown list to view reports of Internet activity Group administrators will not be able to select coverage for the entire organization The group administrator will only be able to select coverage for the group s or users for which he or she is an administrator Date Range Select a date range from the dropdown list to view Internet activity during that time frame If there is a very large amount of data being reported the longer the time period covered the longer it will take the page to display the data Report Selection Select the type of reports you would like to view Hourly Wage Some of the graphs use this dollar amount to determine the cost of time spent online Yo
12. categorized URLs Universal Resource Locator The server is updated regularly to ensure that all users are getting the most up to date accurate information The server does not actually deliver the requested Web page URL to the customer but compares the requested URL to the list Shortcut Menu A popup menu that appears by right clicking an object When right clicking the ContentProtect Pro icon from the System Tray located in the Taskbar the shortcut menu is displayed System Tray Located on the Windows Taskbar usually at the bottom next to the clock contains miniature icons for easy access to system functions such as fax printer modem volume and more Taskbar A system bar located at the bottom of your screen The Taskbar is home base for the Start button system clock system tray etc Transaction detail Activity information based on report results URL Universal Resource Locator An address on the Internet the URL shows the specific path that locates a site or a document online The URL for a Web page looks like this http www domainname folder name filename User An individual who uses a computer User ID An identifier that identifies a specific user in a program User Profile Program settings that are specific to an individual user WWW World Wide Web The Web is the visual component of the Internet Created with HTML language Web pages can include text pictures sound clips video links for downloading
13. d is not required but it is recommended Click Next Verify your settings and then click Install on the confirmation dialog Click Finish to restart the computer and complete the installation When the machine restarts run the Online Updates You can launch this from any of the products or by selecting it from the right click menus of the taskbar icons located at the bottom of the screen next to the clock When the update dialog displays click Check For Updates If the default settings have not been changed the new updates will download and install automatically If the default settings have been modified follow the prompts to download and install updates When the process is complete select the Click here to restart your computer now link Your system should now be fully updated with the newest version of ContentProtect Pro Signing In as an Administrator After the ContentProtect Pro organization has been created you need to define the user profiles for the specific groups and or workstations in your organization You must first sign in to the online management application as an administrator to modify user profiles You set up an administrator account during the organization setup so it is simply a matter of signing in with your organization account name administrator username and password ContentProtect Pro Admin Utility Application This utility can be used on individual computers to 1 Find out which user is curr
14. d to install the ContentProtect Pro application on individual computers 11 Create the Uninstall Password The password needed to uninstall the ContentProtect Pro application from individual computers Web Chat Peer to Peer Newsgroups To allow users access to the Web Chat Peer to Peer and Newsgroups check the Access Allowed box below the main tabs Note User access can be denied through group or user settings Logging Users Activity To log user activity check the Log box below the Access Allowed box All user activity will be recorded and displayed in the Reporting section Only Web and Chat allow logging Set Organization Restrictions 1 Click the Organizations link The Settings page will display This screen allows you to set organization wide filter settings enable or disable organization protocols and change install passwords In each of the categories listed there is a drop down menu located to the right that allows you to set the following restrictions Allow allow user access to sites containing content in the category Warn warn the user the site may contain objectionable material in the category Block block the user from sites containing content in the category For each of the categories set the desired restriction level for the entire organization Group or User settings can be made more restrictive than the organization settings but not less Click the Apply button to affect the changes 12
15. ecific user 4 Select a condition s to be notified about 5 Click the Add button Note Each administrator can create multiple notifications This allows the administrator to have specific conditions assigned for specific groups and or users if desired Active To deactivate a notification follow the instructions below 1 Deselect the box next to the notification to temporarily disable it 2 To permanently remove the notification click the Delete link in the same row last column Is Blocked If this box is checked a notification will be sent if a covered user is blocked from a specific Web page Is Warned If this box is checked a notification will be sent if a covered user is warned about a specific Web page Overrides a Block If this box is checked a notification will be sent if a covered user overrides a blocked Web page Continues from a Warning If this box is checked a notification will be sent if a covered user continues from a warning message 23 Administrator s Overview From the online management application administrators can View Internet activity reports for the entire organization group or user if logging is enabled Add and modify user and group profiles including Internet settings Assign users to groups Re categorize URLs Add Notification Rules to notify them of possible inappropriate Internet use Give other users administrator privileges NS Adding a New Administrator The first or
16. ently signed in on the current PC Sign users in and out 3 Force changes made online to take effect immediately There is a wait period of up to an hour for changes made through the online management application to automatically take effect 4 Display license information This may be needed for customer support This utility can be run from a CD floppy network or hard drive It does not need to be installed Note This utility is not needed unless the Client User Interface UI is hidden except to view license information If the Client UI is not hidden you can perform all these tasks within it We recommend not copying this utility to computers not run by administrators To download the utility 1 Login to the online management application Click on the Downloads link next to Sign Out 3 Click on the Download Now button for the ContentProtect Pro Admin Utility application A dialog box will display asking you where to save the file Once the utility is downloaded simply run the utility by double clicking the icon or filename of the downloaded file You will need to log in with the administrator user name and password 10 User Preferences To setup your ContentProtect Pro preferences follow the instructions below 1 Access the following Website https ce contentwatch com The ContentProtect Pro login page will display 2 Enter the login information that you created when you setup your account Click Go Your
17. essenger 10 Allow access to Web Chat IM Peer to Peer and Newsgroups protocols Peer to Peer applications include those using the Gnutella network For a list of these applications visit http www gnutella com connect 11 Adjust filter settings in each category to Warn Block or Allow Note User settings can be made more restrictive than the organization or group but not less restrictive 17 User Profiles To modify a user s profile 1 Click on the Users button in the navigation menu to view the User List Users are listed alphabetically under the assigned group s heading 2 Click on the user s name to view and or modify his her profile Status If Yes is checked under Disable Internet Use the user s account will be disabled Password This password is used to 1 Login to ContentProtect Pro 2 Override blocked Web pages if option is allowed 3 Log in to the reports and system management administrators only Options e Override blocked message If Yes is checked the user is able to override any Web page that is blocked by using his or her password Overridden Web pages are reported if logging is enabled e Auto client login If Yes is checked users will be automatically logged in to use the Internet e Show client user interface If Yes is checked users will be allowed to view their profile and settings on their personal computer The user will also be able to refresh their profile manually to f
18. fy you in the Online Management application and reports Email address Enter the address that you would like notifications of inappropriate Internet activity to be sent to This address will also be used to send you a confirmation email when the setup process is complete Create an Administrator user name and password You will need the Administrator user name and password to sign in to the Online Management application which you would go to in order to add and modify users profiles create other Administrators and view reports 4 20 alpha numeric characters 7 Click Next 8 Verify the information you just entered is correct and print a copy of it for your records click Next 9 A What s Next screen will display with the following message Congratulations You ve successfully set up your Organization s Account You can now install the application on personal computers that will be monitored and filtered An 10 11 12 email has been sent to you with a download link and instructions on how to install the client software The e mail also contains the Organization Account Name and Install Password which will be needed To save time forward this email to anyone that needs to install this application on his or her computer To download the application now click on the link below http cemaster contentwatch com CEMaster download html Access the following Web site to download the software to your computer h
19. ganization administrator is set up during the organization s account setup To create additional administrators follow the instructions below Click the Administrators link The Administrators page will display Click the Add New Administrator link The Administrator page will display Select the user you want to give admin rights to from The following USER drop down menu Put a check in the box to the left of each of the groups you want to give the user admin rights for Click the Submit button Gye Gh Note If the administrator will manage all groups it is only necessary to click on the organization s name at the top Deleting an Administrator To delete an administrator follow the instructions below 1 Click the Administrators link The Administrators page will display 2 Click the Delete link located to the right of the administrator A Confirmation screen will display 3 Click OK to confirm the deletion Note You cannot delete the original administrator Also this will not delete the user from the system it will only remove the administrator privileges 24 Editing Administrator Privileges To alter the administrator s privileges follow the instructions below Click the Administrators link The Administrators page will display Click on the administrator s name Make changes as desired Click the Submit button Puno Reporting Overview ContentProtect Pro provides comprehensive Web based reporting th
20. gs 5 To set user level restrictions regarding Chat rooms Peer to Peer access and Newsgroups click the appropriate tab at the top of the page and enable or disable access to these areas 6 Click the Apply button to affect the changes Create New Users There are two methods that you can use to create new users e The first method preferred is through the client installation process The way this method works is when the user installs the client software on his or her computer the information he or she enters will be compared to the users already in the system If the account information does not match an account already in the system the new user will be created This method does not require any intervention by the administrator All users created using this method will be placed in the default group as specified by the administrator on the Groups page of the online management application The administrator can make adjustments to the user profile and or move it into a different group as needed after the user has completed the client installation e The second method requires the administrator to do all of the work that is done automatically by the client installation To create a new user in the online management application follow the instructions below Click the Users link The Users List page will display Click the Add New User link The Add New User Profile page will display 3 In the Information section add the following infor
21. ion s account and create an administrator user account 2 Install the Client on each computer this step can be accomplished by the system administrator or the user During the install if the user account does not already exist it will be created Note After installation and upon logging into ContentProtect Pro if login is required each workstation will assume the default Internet settings Specific user account settings can be set in the online management application by an organization or group administrator 3 Log in to the online management application https ce contentwatch com When prompted enter your organization account name administrator username and password With this application you can Add and modify user and group profiles including Internet settings Assign users to groups Re categorize URLs Add Notification Rules to notify you of possible inappropriate activity You can set up specific Internet settings for e Giving other users administrator privileges e Viewing Internet activity reports from within your organization for the entire organization or by user or group Install from the World Wide Web To install ContentProtect Pro from the World Wide Web follow the instructions below 1 Access the following Web site https cemaster contentwatch com CEMaster 2 Before installing ContentProtect Pro on each computer you will need to create your organization s account When you purchased the
22. ites containing content in the category Warn warn the user the site may contain objectionable material in the category Block block the user from sites containing content in the category For each of the categories set the desired restriction level for the current group Group or User settings can be made more restrictive than the organization s but not less 4 To set group level restrictions regarding Chat rooms Peer to Peer access and Newsgroups click the appropriate tab at the top of the page and enable or disable access to these areas 5 Click the Apply button to affect the changes Create New Groups 1 Click the Groups link The Group Lists page will display Click Add New Group A Settings page will display This screen allows you to set group wide filter settings and enable or disable group protocols Enter the name of the group in the Group Name field 4 In each of the categories listed there is a drop down menu located to the right that allows you to set the following restrictions U Allow allow user access to sites containing content in the category Warn warn the user the site may contain objectionable material in the category Block block the user from sites containing content in the category For each of the categories set the desired restriction level for the current group Group or User settings can be made more restrictive than the organization s but not less 5 To set group level restrictio
23. ker or associate is connected to the Internet and if they are you are then able to exchange real time messages with them ContentProtect Pro currently can block and or log IM activity from AIM AOL Instant Messenger MSN Messenger and Yahoo Messenger Internet The Internet consists of countless networks of computers that are connected together across the world allowing millions of people to share information Components of the Internet include the World Wide Web Newsgroups Chat rooms and e mail Log A program or system that enters a record into a log file or report file 30 Peer to Peer Peer to Peer networks exist on the Internet and allow users to have access to other users files residing on their hard disks ContentProtect Pro is capable of blocking Peer to Peer activity only on the Gnutella network Portable User Profiles Allows a user to login on any machine that contains the filtering software and have his or her profile imported instantly Remote Management The capability of accessing files devices and other resources not connected directly to your workstation In the case of ContentProtect Pro reviewing report results and managing user profiles can be performed from any machine with Internet access Screen Name An identifier that consists of a sequence of one or more alpha or numeric characters that uniquely identifies a person Server Based Categorization and Validation A server that maintains a list of
24. lock or Allow This will affect only members assigned to this group Note User settings can be made more restrictive than the organization or group s but not less restrictive Group Profiles A group profile is made up of names protocol settings and filter settings i e whether to Warn Block or Allow Web content of specific categories that affect all members of the group To modify a group s profile follow the instructions below 1 Click on the Groups button in the navigation menu to view the Group List The groups will display alphabetically 2 Click on the group name to view and or modify the profile Web Chat Peer to Peer Newsgroups To allow users of this group access to the Web Chat Peer to Peer and Newsgroups check the Access Allowed box below the main tabs Note User access can be denied through group or user settings Logging Users Activity To log user activity within this group check the Log box below the Access Allowed box All user activity will be recorded and displayed in the Reporting section Set Group Restrictions 1 Click the Groups link The Group Lists page will display 2 Click on the name of the group you want to modify This screen allows you to set group wide filter settings and enable or disable group protocols 15 3 In each of the categories listed there is a drop down menu located to the right that allows you to set the following restrictions Allow allow user access to s
25. mation N Re Username enter a username in this field The username must be unique and if it isn t you will be prompted to enter a different username First and Last Name enter the user s full name in this field Email enter the user s email address in this field This is the address where notifications will be sent if the user is made an administrator Group select the group you want to assign this user to from the drop down menu If no group is selected the user will be placed in the default group which appears in the dropdown automatically 4 Enter the user s password in the Password field 5 Confirm the user s password by reentering it in the Confirm field 20 6 In each of the categories listed there is a drop down menu located to the right that allows you to set the following restrictions Allow allow user access to sites containing content in the category Warn warn the user the site may contain objectionable material in the category Block block the user from sites containing content in the category For each of the categories set the desired restriction level for the current user You can make the user settings more restrictive than the organization and the group settings but not less restrictive The following restrictions and changes can also be set from this screen Restrict user from the Internet Change user s Password Set user options Set the desired options for each of the user
26. nformation about game cheats 13 Government Sites or resources that are specific to local state or federal government organizations or agencies including political party sites and specific official political sites Sites ending in gov Hate Violence Sites or resources that promote or depict violence against persons animals property or nations Sites that single out groups for violence based on race religion or creed Health Medicine Sites or resources that deal with or provide information on mental or physical health issues Sites that allow the online purchase of prescription medications Illegal Activities Sites or resources that provide information about the manufacture alteration or sales of weapons Sites that promote or depict disorderly conduct or that provide information on the manufacturing of explosives and explosive devices Instructional Sites or resources that contain instructional material tutorials or how to pages Intimate Apparel Sites or resources that display models wearing underwear lingerie or other suggestive or see through attire including swimsuits Kids Sites or resources intended for children including entertainment education crisis counseling and kid friendly communities Music Entertainment Sites or resources that provide access to free downloadable or for pay online music and video files such as MP3 WAV MPG and AVI etc Sites that sell music or videos or that are dedica
27. ns regarding Chat rooms Peer to Peer access and Newsgroups click the appropriate tab at the top of the page and enable or disable access to these areas Click the Apply button to affect the changes 7 To add additional groups click the Groups link and repeat steps 1 through 6 D Delete a Group 1 Click the Groups link The Group Lists page will display 2 Click the Delete link located to the right of the group A Confirmation screen will display 3 Click OK to confirm the deletion Note The default group cannot be deleted 16 Reassigning Users to Groups ha Click the Users link The Users List page will display Check the box to the left of the users names you want to reassign Select the group you want to assign the users to from the Move selected users to group drop down menu Click the Submit button User Overview User profiles contain settings and information for a specific user From the users pages you can k Add and delete users Modify user information name email address and password Assign user to a specific group Disable Internet use Internet Chat IM Peer to Peer and Newsgroups Allow user to override blocked messages Enable automatic login Show or hide ContentProtect Pro interface on user s personal computer Allow user to request blocked pages to be re categorized Choose to log Web and Chat IM protocols Chat protocols include AIM AOL Instant Messenger MSN Messenger and Yahoo M
28. orce changes to take effect immediately e Show Request Recategorize button If Yes is checked users will be given the option to request that a blocked site be recategorized by an admin For more info on Recategorization click here Note If the client user interface is visible the user may request URL recategorizations from within it even if this option is not set to Yes Web Chat Peer to Peer Newsgroups To allow users access to the Web Chat Peer to Peer and Newsgroups check the Access Allowed box below the main tabs Note User access can be denied through organization group or user settings Logging Users Activity To log user activity check the Log box below the Access Allowed box All user activity will be logged and displayed in the Reporting section Logging is only available for Web and Chat access types 18 Import a User s Account to a Specific PC If a user s account has already been created in the online management application or by installing ContentProtect Pro on another computer the same settings can be imported to another computer 1 Begin the ContentProtect Pro installation and type in the user name and password you would like to import The account information and settings will automatically be imported to that computer Note It is not necessary to import a user account if the client software has already been installed A user that has been previously created by either installing on another compute
29. product you received a 16 digit registration number and a link to the online setup If the account was set up for you or you already have an account skip to Account Setup and Installation The registration number only needs to be entered once to begin the setup process and may not be used again 3 Enter the 16 digit registration number you received from ContentWatch in an email prior to creating your organization 4 Enter the appropriate organization information in the respective fields All fields are required Enter the name of your organization This will be used for display purposes in the reporting and online management application Create an account name This will be needed during the installation of the client application and is designed to identify members within a given organization 4 20 alpha numeric characters Create an install password This will be used to install ContentProtect Pro on individual user machines 4 20 alpha numeric characters Create an uninstall password This will be needed to uninstall the client application from personal computers This should be kept confidential and be different from the install password Anyone with the uninstall password can remove ContentProtect Pro from their computer 4 20 characters no dashes or spaces 5 Click Next 6 Enter the appropriate Organization Administrator information in the respective fields First and last name This is used to identi
30. r or by the administrator in the online management application can simply sign in with his or her username and password When this is done all of the user s settings are imported User profiles are fully portable Once the user profile exists in the online management application the user can sign in on any computer that has the client software installed Set User Restrictions Click the Users link The Users List page will display Click on the name of the user you want to modify The users Profile page will display This screen allows you to modify user information adjust individual filter settings enable or disable protocols for an individual change passwords and enable override options 3 In each of the categories listed there is a drop down menu located to the right that allows you to set the following restrictions NR Allow allow user access to sites containing content in the category Warn warn the user the site may contain objectionable material in the category Block block the user from sites containing content in the category For each of the categories set the desired restriction level for the current user User settings can be made more restrictive than the organization and the group but not less restrictive 19 4 The following restrictions and changes can also be set from this screen Restrict user from the Internet Change user s Password Set user options Set the desired options for each of the user settin
31. se CommunityWatch contains many educational articles that deal with the problems caused by pornography and which therefore contain some adult content a normal filter ours included would block this site as pornography After going to the site and examining the content it would be clear that it is not pornography and should be re categorized Let s assume you want the URL www contentwatch com re categorized as Family Resources To recategorize a URL follow the instructions below 1 Click on the Manage Recategorized URLs link under the URLs section 2 Click on the Add New URL button 3 Type in www contentwatch com and select Family Resources from the drop down list 4 Click Recategorize This site will now be compared to the category FAMILY RESOURCES and access will be warned blocked or allowed depending on the individual s settings for that category Notifications Notifications are email messages that alert administrators of an organization or group of possible inappropriate Internet usage To set up notification rules follow the instructions below 22 1 Click the Notifications link The Notifications page for the currently logged in administrator will display 2 Click the Add New Notification link 3 Select to whom the notification will apply by clicking the radio button next to Organization applies to all users in the organization Group applies to only users associated with the given group or User applies only to a sp
32. settings To set restrictions regarding Chat rooms Peer to Peer access and Newsgroups click the appropriate tab at the top of the page and enable or disable access to these areas Click the Apply button to add the new user Note Clicking on any of the access type tabs will also apply changes When changes are applied to the user profile red text will appear under the user s profile name indicating the user profile was updated 21 Delete a User Click the Users link The Users List page will display Check the box to the left of the users name Click the Delete Selected Users button A Confirmation screen will display Click OK to confirm the deletion RN Reassigning Users to Groups Click the Users link The Users List page will display Check the box to the left of the users names you want to reassign 3 Select the group you want to assign the users to from the Move selected users to group drop down menu 4 Click the Submit button N URLs Just as ContentProtect Pro examines each Web page request for category content to determine which category a site belongs to the administrator s can re categorize any URL This forces a specific Web site to be categorized as the administrator specifies Associated Filter Settings Allow Warn or Block for that category are then applied Consider the following example CommunityWatch is our community resource section accessible through the ContentWatch Website Becau
33. software and much more The Web is only one component of the Internet although the terms are often and mistakenly interchanged Web Based Reporting Reports that have compiled Web and Chat activity for a ContentProtect Pro organization and are accessible from any computer with Internet access 31 Frequently Asked Questions How do I create a new user See Create New Users What is recategorization Just as ContentProtect Pro examines each Web page request for category content to determine which category a site belongs to the administrator s can recategorize any URL to force a specific Web site to be categorized as he she chooses Associated Filter Settings Allow Warn or Block for that category are then applied For more info see URLs Recategorization I made changes online to the Internet settings Why isn t it working There is a wait period of up to an hour for changes made through the online management application to automatically take effect To force changes made to take effect immediately use the Admin Utility application Or ifthe Client Ul is available for individual users click Refresh Profile from the menu Why can t I see the report graphs Macromedia Flash free browser plugin is required to view the graphs If you don t have this installed you may get it by going to http www macromedia com shockwave download download cgi P1 Prod Version ShockwaveFlash How does ContentWatch define the categories
34. sports information including amateur college and professional sports Travel Sites or resources that provide travel information ranging from general information to booking reservations 14 Work Related Sites or resources that provide information related to a user s work Groups Overview Using multiple groups is optional but makes changing settings and reporting more manageable For example you can view reports on a group that will tell you how a specific department in an organization is using the Internet You can also change Internet settings for all members in a particular group at the same time From the group page you can 1 Modify the group name for display purposes only Choose to log Web and Chat IM protocols for users assigned to this group Chat protocols include AIM AOL Instant Messenger MSN Messenger and Yahoo Messenger Note If the group s Log checkbox is checked a user cannot change this setting Also if logging is enabled on the organization it cannot be disabled on the Group or User level 3 Allow access to Web Chat IM Peer to Peer and Newsgroups protocols Peer to Peer applications include those using the Gnutella network For a list of these applications visit http www gnutella com connect Note If the group s Access Allowed checkbox is not checked for a particular protocol no users assigned to this group will be able to access that protocol 4 Adjust filter settings in each category to Warn B
35. tail Web Usage This is a line chart that represents the number of Web requests on an hourly or daily basis To observe the Web Usage report graph follow the instructions below 1 Rest the mouse pointer over an intersection of the line and graph of the line chart to display a numeric value of sites visited and cost associated with the given time frame 2 Click on a specific portion of the line chart to generate and display Detail Report See Web Report Detail Categories Logged This is a pie chart that represents ContentProtect Pro categories that have been browsed during a specified date range To observe the Categories Logged report graph follow the instructions below 1 Rest the mouse pointer over any portion of the pie chart to display a numeric value of Web pages visited in each category 2 Click on a specific portion of the pie chart to generate and display Detail Report See Web Report Detail Filter Actions This is a bar chart that represents filter responses to Website requests showing if a specific transaction was blocked warned continued after warned overridden or logged To observe the Filter Actions report graph follow the instructions below 28 1 Rest the mouse pointer any of the bars to display a numeric value of sites visited and cost associated with each action 2 Click on any bar in the chart to generate and display Detail Report for that action See Web Report Detail Web Report Detail
36. ted to the music or entertainment industry Sites that provide information on TV programs and programming including movie review sites News Sites or resources that provide live recorded or written reports or editorials about current events Personals Sites or resources that contain personal ads personal info pages and personal portals Pornography Sites or resources that are meant to sexually arouse the viewer May show models or real people that are engaged in erotic behavior intended to cause sexual excitement May describe sexually explicit activities or contain sexually explicit material including images movies or text Sites would be considered X rated Religious Sites providing information on specific religions or general religious resources Schools Colleges Sites or resources that contain information dealing with colleges schools seminars or courses Sites that end with edu Search Engines Portals Sites or resources that provide mechanisms for searching the Internet by specific words or phrases and that display the results as either links or images Sites that allow a user to customize the look or content and that are geared to providing a starting place on the Internet Shopping Sites or resources that provide access to online malls catalogs or auctions including classified ads Department store sites retail store sites or sites that have coupons for free or discounted items Sports Sites or resources for
37. ther level to the actual Chat transactions Time Time is listed in ascending order and represents the time that the conversation took place Screen Name This column displays the screen names of both the person sending and the person receiving Chat conversation The user s screen name appears in red text Chat Conversation This column displays the actual conversation text Navigation is made easy by following the instructions below 27 1 Click any of the page links below the table to display Next Previous or a specific page of report results 2 Click the navigation link Graphs located above the table or the Reporting tab to refresh Chat activity and return to reporting 3 Click Back from the browser s toolbar to return to reporting This will not refresh Chat activity Web Reports Web based reporting on each individual user group or organization is remotely accessible Each chart has drill down capability for Web Report Detail Selecting a user date range and access type Web will generate charts that report transaction detail Time Spent Online This is a column chart that represents time spent online within a specified date range To observe the Time Spent Online report graph follow the instructions below 1 Rest the mouse pointer over a column marker to display a numeric value of time spent and cost required within a specified date range 2 Click a column marker to drill down to Detail Report See Web Report De
38. ttp cemaster contentwatch com CEMaster download html Click Download Now A download window will display Select Save Designate where you want to save the file on your computer Click OK Double click the downloaded file wwesetup exe on your hard drive and follow the on screen directions to begin the installation Installation from a CD Note You must have an Internet connection to install ContentProtect Pro If you have a dial up connection you should connect to the Internet and close all applications before installing To install the software from a CD follow the instructions below Insert the CD into the CD ROM drive If the CD does not automatically run go to Start gt Run type in d Autostart exe Replace the D with the letter for your CD ROM drive From the Menu select Install Software this will open the Setup Wizard Click Next to start the Setup Wizard Setup Wizard Once the Setup Wizard displays you are ready to install ContentProtect Pro AS 12 Click Next on the Welcome screen Choose to accept the license Click Next Choose the Install directory Click Next Select the products to install You must install ContentProtect Professional Click Next Enter the Organization Account Name and the Install Password Your administrator should have provided these contact your administrator if you do not have the account name and password Click Next Enter all of your user information The Email fiel
39. u may adjust this number to the average hourly wage for the organization groups or specific users Note Discrepancies between the available charts are caused by some Web pages assigned in multiple categories As a result the charts show an approximation of Web activity and cost 25 Customizing Report Defaults You can customize the default report by clicking the Customize Defaults link above the graphs You can set default options for Report Coverage Date Range Report Selection Hourly Wage Time zone Graph style Chat IM Reports Time Spent Online Chat Messages and Chat Apps refer to Instant Messaging applications ONLY including AIM AOL Instant Messenger MSN Messenger and Yahoo Messenger Chat Sites refer to any Web page that is categorized as having Chat content Time Spent in Chat This is a column chart that represents time spent in Chat within a specified date range To observe the Time Spent in Chat report graph follow the instructions below 1 Resting the mouse pointer over a column marker displays a numeric value of time spent and cost required within a specified date range 2 Click on a column to drill down to Chat Report Detail see Chat Report Detail 26 Chat Messages This is a line chart that represents the number of messages sent within a specified date or time range To observe the Chat Messages report graph follow the instructions below 1 Resting the mouse pointer over an intersection between the
40. uick Start Guide ContentProtect Pro category list with descriptions Only available to Administrators online by clicking the category link and also listed below FAQs Frequently Asked Questions ContentProtect Pro Web based reporting Prompt competent and courteous Customer Support by calling 1 800 485 4008 for questions and technical assistance Customer Support is available Monday through Friday 8 a m to 5 p m Mountain Standard Time You can email your questions any time to info contentwatch com System Requirements and Key Features The following list explains the system requirements for ContentProtect Pro and the key features System Requirements PC with Pentium or compatible 133 MHz or faster processor Microsoft Windows 98SE Me 2000 XP 64 MB RAM 100 MB hard drive space Color monitor with a minimum 800x600 resolution Internet connection Internet Explorer 5 0 or greater Netscape 6 0 or greater Key Features Online organization management Online group management Online user management User friendly interface Client based filtering Server based category settings Unique and portable user profiles Web based drill down reports Blocked site override option Email notifications of inappropriate Internet usage Online activity reports on Chat IM and Internet activity Online URL recategorization Getting Started To begin using ContentProtect Pro follow the instructions below 1 Set up your organizat
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