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SMART Payout manual set - Section 2

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1. Payout jammed Remove trapped note see Section 4 of this manual set 5 Diverter error Switch Payout module DIP switch 8 on and off with power on diverter position shown in Subsection 2 3 O __ Both LEDs on no flash Turn power on and off 6 Power supply issue Check power supply 7 For information only second Copyright Innovative Technology Ltd 2014 r GA00860 2 SMART Payout Manual Set Section 2 Summary of the Bezel Flash Codes for the NV200 appe p Red Blue 0 0 Nome a Note path open Close note path Note path jam Remove obstruction and procedure in Subsection 2 1 of this manual Cpe eee Support Cashbox removed Refit cashbox Cashbox jam Remove trapped notes Firmware checksum error Download new firmware Interface checksum error Power supply too low heck Power supply too high ence POWEF UDDIN Card format Reprogram programming card Payout reset Turn power on and off Firmware mismatch Reprogram unit a 2 4 Dataset checksum error Download new firmware pa a i psa Copyright Innovative Technology Ltd 2014 z GA00860 2 SMART Payout Manual Set Section 2 2 3 Tape and Diverter Positions The images below show the barcode tape position with the diverter in the open and closed positions and an indication of the diverter in the OPEN position Normal tape position diverter in CLOSED position Normal tape position diverter in OPEN po
2. CON2 Copyright Innovative Technology Ltd 2014 r GA860 2 SMART Payout Manual Set Section 2 NV200 The user can obtain the following parts for the NV200 validator Pas21 NV200 Validator Head Assembly Copyright Innovative Technology Ltd 2014 r GA860 2
3. Carefully wipe the surfaces with a soft lint free cloth that has been moistened with a water and mild detergent solution e g household washing up liquid be very careful when cleaning around the sensor lenses and make sure they are clean and dry before closing the cover and restarting the unit AN Caution Do not lubricate any of the note transport Eee mechanism or any part of the note path as this Do not use any lubricants can affect the operation of the validator Do not attempt to disassemble the payout module or validator head trying to do this could cause personal injury and will damage the unit beyond repair AN WARNING Do not try to disassemble Copyright Innovative Technology Ltd 2014 r GA00860 2 SMART Payout Manual Set Section 2 2 2 Fault Finding Flash Codes Both the payout module and the NV200 validator have inbuilt fault detection facilities If there is a configuration or other error the payout module status indicators or the NV200 front bezel will flash in a particular sequence The payout module status indicators are on the rear of the payout module just below the USB socket A summary of the Status Indicator Flash Codes for the payout module are shown here Indicated Error Indicators Red Green o osie opw 1 Motor barcode error Check tape in window see Subsection 2 3 of this manual 2 Note sensor error mhe Reprogram unit see Section 3 of this manual set
4. SMART Payout unit is flashing see the Flash Codes in subsection 2 2 if this is not the case e Make sure the diverter is in the correct position with the unit powered up turn DIP switch 8 ON and OFF to make sure check the information in subsection 2 2 if you are unsure e The Payout module might be disabled in software send an enable payout command e The Payout module might be full check how many notes are stored using your host software e The notes might be detected as damaged or not straight in this case they will be stacked in the cash box so that they will not jam the payout module d My payout module has stopped functioning and I want to return it for repair however it has bank notes inside e All bank notes that are inside payout modules returned to ITL are handled with the highest security and carefully tracked internally until their return to the customer if you do not want to ship the unit with the bank notes inside please follow the instructions for manual payout in Section 4 of this manual set subsection 4 10 e If manual emptying is not possible please contact ITL technical support e Can I connect to the Host machine via USB e The direct USB port is for on the bench testing Programming only If a USB connection is desired we recommend going through our IF17 The IF17 is a TTL to USB conversion box which filters out any noise and provides a smooth signal between the SMART Hopper and Host mach
5. ere are no parts to clean other than the external case The NV200 Validator has been designed in a way to prevent damage and airborne contamination reaching the optical sensors however depending upon the environment the NV200 may require occasional cleaning Do not use solvent based cleaners such as p alcohol petrol methylated spirits white spirit or Do not use solvent based PCB cleaner Using these solvents can cause cleaners on any part of the permanent damage to the units only use a mild Payout or NV200 units detergent solution as directed below AN Caution To clean the NV200 note path you will need to remove the validator head from the assembly you cannot open the note path cover when the payout unit is fitted To remove the NV200 head unit first unlock the NV200 cashbox and head release lock if fitted Then lift the silver head release catch located on the front of the Head NV200 release catch Finally slide the head unit forward and lift it off the chassis Copyright Innovative Technology Ltd 2014 r GA00860 2 SMART Payout Manual Set Section 2 After removing the head unit to open the note path cover pull the top cover release latch forward towards the bezel and lift the cover as shown here it is recommended to also remove the front bezel to allow correct cleaning of the note path guides Cover Note path guides release latch The note path is now visible and can be cleaned
6. ine Copyright Innovative Technology Ltd 2014 GA860 2 SMART Payout Manual Set Section 2 2 Spare Parts Full details of the interface cable connector pinouts connector types makes and other related information can be found in Section 4 of this manual set Payout Module The Payout Module is a sealed unit and there are no user replaceable spare parts However several cables designed to be used with the module are available and these are listed below CN214 2 USB Cable USB 2 0 Compliant Type A to Type B cable I 5 MAX ILS MAX IL75 MIN Notes Not to be used for Host communications Programming Only USB cable should be USB 2 0 compliant electrically shielded and less than 5 metres long Copyright Innovative Technology Ltd 2014 Pa GA860 2 SMART Payout Manual Set Section 2 CN370 SMART Payout power cable Provides 12V supply only to SMART Payout Stripped no tinning Copyright Innovative Technology Ltd 2014 r GA860 2 SMART Payout Manual Set Section 2 SMART Payout to SMART Hopper eSSP Connects SMART payout to SMART hopper for eSSP interface cable communications Also provides 12V supply to SMART Payout L000 Copyright Innovative Technology Ltd 2014 r GA860 2 SMART Payout Manual Set Section 2 CN397 SMART Payout eSSP interface cable A 12V supply and eSSP communications to SMART L000 890 2 Bottom View Front View 920 15 10 15
7. ion or start up problems Remove power Remove power you might have with the SMART Payout unit J i If you are unsure about the cause or how to pene eserves e ee resolve the problem please contact ITL s i technical support department Remove obstruction and make sure note Remove obstruction and make sure note Support contact details can be found on the ITL path is clean path is clean website www innovative technology co uk or 4 on the last page of this section E E ES E EE and check it is clear Power up the unit Refit cash box and and turn DIP switch validator head 8 ON and OFF Reapply power Unit now ready to restart Copyright Innovative Technology Ltd 2014 r GA860 2 SMART Payout Manual Set Section 2 2 6 Frequently Asked Questions a What settings should I use on the DIP switches on the rear of the unit e Look at the DIP switch tables in Section 1 of this manual set Subsection 1 4 By default all DIP switches are turned OFF b The payout unit does not securely lock on the back of the NV200 e Make sure the plastic mountings are fitted on the back of the cashbox e Ensure the payout module is correctly located on the mountings before the validator head is installed c My notes are always stacked in the cashbox even though I have chosen for them to go into the payout unit e Check that the Green LED on the rear of the
8. pie 2 SMART PAYOUT MANUAL SET Innovative Technology assume no responsibility for errors omissions or damages resulting from the use of information contained within this manual AUS Spielger te GesmbH i ocheyagasse 48 A 1210 Wien fel 43 7 277 66 00 Fax 43 1 271 66 00 75 Wil E mail verkauf aus at htto www aus at Offnungszeiten Mo Fr 9 18 Uhr SMART Payout Manual Set Section 2 SMART PAYOUT MANUAL SET SECTION 2 FIELD SERVICE MANUAL Pad Cleaning 2 2 Fault Finding Flash Codes fie Tape and Diverter Positions 2 4 Technical Specifications 2 5 Fault Finding Flow Chart 2 6 Frequently Asked Questions 2 7 Spare Parts Copyright Innovative Technology Ltd 2014 r ON OF W W 11 12 GA00860 2 SMART Payout Manual Set Section 2 3 2 FIELD SERVICE MANUAL This section is one part of a complete manual set typically a field service engineer who is maintaining the product would use this section This section contains the essential information that the field engineer needs to clean maintain and fault find a SMART Payout unit that is installed in a host machine The SMART Payout unit has been designed to minimise any problems or performance variations over time This has been achieved by careful hardware and software design this attention to the design means there is very little user maintenance required 2 1 Cleaning The payout module is effectively a sealed unit as such th
9. sition Copyright Innovative Technology Ltd 2014 r GA00860 2 SMART Payout Manual Set Section 2 Top view diverter in OPEN position Close up diverter in OPEN position Copyright Innovative Technology Ltd 2014 r GA00860 2 SMART Payout Manual Set Section 2 2 4 Technical Specifications The full technical specifications for the SMART Payout unit can be found in Section 6 Appendix B of this manual set A brief summary is given here DC Voltage Minimum Nominal Maximum Standb Running Peak motor stall Interface Logic Levels _ LogicLow_ LogicHigh _ __ Inputs CF OV tO OSV 3 7 V to 12 V Outputs 2 2 kQ pull up Pull up voltage of host interface Maximum current sink 50 mA per output We recommend that your power supply is capable of supplying 12V DC at 6 3 A TDK Lambda produces a suitable power supply model SWS75 12 This power supply is available from a variety of suppliers including Farnell stock code 1184648 and RS stock code 466 5904 Copyright Innovative Technology Ltd 2014 r GA00860 2 SMART Payout Manual Set Section 2 2 5 Fault Finding Flow Chart Payout module Note trapped between NV200 and Note trapped inside Note trapped in Please use this flow chart with the Flash Codes in ibis payout module a the previous sub section as an aid to help resolve any configurat

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