Manual title - GE Healthcare Life Sciences
Contents
1. Use this setting only if all other issues such as blocked by firewall has been ruled out The setting is only valid on the UNICORN Instrument Server computer 2 In the Selected Timeout Configuration list select Medium then click Set 3 Restart the UNICORN Instrument Server 4 If the Medium setting does not resolve the issue select the High setting Tip If a higher timeout value resolves the issue it may be an indicator for an unsta ble network 8 UNICORN Service Tool User Manual 29109881 AB 4 Database Server Connection tab 4 Database Server Connection tab Introduction Click the Database Server Connection tab to search for UNICORN databases and con figure UNICORN Search for UNICORN databases Click Search for UNICORN databases to search for UNICORN databases on the network Result Found databases are listed in the field below the button The lists Select database location and Select database name are populated with found database locations and database names Test database connection Click Test Database Connection to test the connection to the selected database Result If the database connection is successful the icon to the right of the Test Database Connection button will become green and the lower status pane will be updated with the result of the test Configure UNICORN Step Action 1 Select a database location in the Select database location list or enter the computer name where the2. configured IP address is not within the subnet of the other adapters Recommended IP ad dress to use is either 10 1 1 X or 192 168 1 X where X is 2 to 255 Action Select the network adapter that is connected to an instrument in the Select network adapter list Click Configure UNICORN to configure UNICORN to use the selected network adapter Configure instrument connection timeout Ifthe connected instrument keeps losing connection you may try to configure the timeout period Note Note Note Use higher timeout values for troubleshooting only The default value is the only recommended setting Higher timeout values may result in delayed display of events and response to commands Change this setting only if all other issues such as incorrectly setup firewall has been ruled out The settings are only valid on the UNICORN Instrument Server computer and with the following instrument configurations e AKTA avant 25 3 0 or later KTA avant 150 2 0 or later e KTA pure 25 1 6 or later e KTA pure 150 1 4 or later Value Timeout period s Low default 2 Medium 15 High 30 UNICORN Service Tool User Manual 29109881 AB 7 3 Instrument Connection tab Step Action 1 In the left pane of the Instrument Connection tab click Configure Result The Instrument Connection Timeout Configuration dialog box opens Selected Timeout Configuration 68 34 Waming
3. database is located 2 Select or enter a database name in the Select database name list 3 Click Configure UNICORN to configure UNICORN to use the selected database UNICORN Service Tool User Manual 29109881 AB 9 5 License Server Connection tab 5 License Server Connection tab Introduction Click License Server Connection to search for a license server and configure UNICORN Search for license server Click Search for Licenses to search for licenses on the selected computer and on the localhost Result Found licenses are listed in the Found licenses field Open license file location There are two folders where the license files are stored e Click the upper Open Location button to open the folder where the node locked li cense files are stored e Click the lower Open Location button to the folder where the concurrent license files are stored Configure UNICORN Step Action 1 Select a computer name in the Select or enter computer name list or enter the computer name where the license server is running 2 Click Configure UNICORN to configure UNICORN to use the license server running on the selected computer Note Any node locked license on the localhost is always available in UNICORN 10 UNICORN Service Tool User Manual 29109881 AB 6 Create System Report tab 6 Create System Report tab Introduction Click the Create System Report tab to create a system report including the current UNIC
4. 5 8 Port check tab Test client and server ports The stages of a port check is described in the following list If the server and client are on different computers the check must be run on both computers simultaneously Port check example 14 Step Action 1 Click the Server tab 2 Click the network adapter connected to the client computer in the Select adapter to use list 3 Select the ports to test by selecting the check boxes in the Select server ports to test field 4 Click Start port check 5 Click the Client tab 6 Click the network adapter connected to the server computer in the Select adapter to use list 7 Select the same ports that were selected on the Server tab by selecting the check boxes in the Select server ports to test field 8 Click Start port check Result The Status field is updated according to connection status and the lower pane will be updated with the result of the test Note If the software asks you to stop a running service when performing a port check stop the service in the Process Status tab and then click Start port check again Different computers may have different roles in the network For example the UNICORN Software may be installed on one computer the Database server on another and License Server on a third computer In the following example the Database Server is installed on one computer and the UNICORN Software is installed on a different computer Start port check on
5. ICORN Installation tab to see a list of installed UNICORN components Copy the list of installed UNICORN components Step Action 1 Right click an item in the list 2 Click e Copy to copy the selected rows to the Clipboard e Copy table to copy the entire list to the Clipboard Open an installation folder of a UNICORN component Step Action 1 Select an item in the list 2 Click Open location Result The installation folder of the selected item opens UNICORN Service Tool User Manual 29109881 AB 3 Instrument Connection tab 5 Instrument Connection tab Introduction Click the Instrument Connection tab to configure UNICORN to connect to an instrument using a selected network adapter Search for a connected instrument Step Action 1 Select the network adopter that is connected to an instrument in the Select network adapter list 2 Click Search for Instruments to search for instruments connected to the selected network adapter Result Connected instruments are listed in the Found instruments list Copy the list of connected instruments Step Action 1 Right click an item in the list 2 Click e Copy to copy the selected rows to the Clipboard e Copy table to copy the entire list to the Clipboard 6 UNICORN Service Tool User Manual 29109881 AB Configure UNICORN Note Step 3 Instrument Connection tab If two or more network adapters are in use make sure that the
6. ORN configuration settings This can be used to troubleshoot the UNICORN instal lation Create System Report Step Action 1 Type a description of the problem you are experiencing in the text field 2 Click Create System Report Result The program starts to collect information about your current operating system and UNICORN configuration This may take a few minutes When the report file archive is created the Save System Report As dialog opens 3 Click Save to save the system report file archive UNICORN Service Tool User Manual 29109881 AB 11 7 Process Status tab 7 Process Status tab Introduction Clickthe Process Status tab to see a list of all UNICORN related processes The processes can be started stopped and registered and unregistered in the Windows registry Note Not all operations are available for all processes Manage processes Step Action 1 Select a process in the list 2 Click Start Stop Register or Unregister The available buttons depend on the process and the status of the process Result The process Status changes and the lower pane is updated Note The process named UNICORN can not be stopped from the UNICORN Service Tool Exit UNICORN to stop the process 12 UNICORN Service Tool User Manual 29109881 AB 8 Port check tab 8 Port check tab Introduction The port check is intended for checking if it is possible to communicate on ports used in a UNICORN network install
7. UNICORN Service Tool User Manual Table of Contents Table of Contents AE 0 n e E M 3 2 MUCOUS 0 5 3 Mtm CORDOCHIDI IG d poen DD Ud nen ra ER En depu Paru 6 6 Dotobase Server Connection Cab ssns 9 5 LicensesServer Connection tab oce ote a EE EPU EE RR ean 10 6 REDDIT tabirinin 11 7 Process Status 10D e 12 OA PORE CNC Ci COD mST 13 9 Computer HW SW check bab aude imer ae as pelcelps clt cise osodpesis cube itio 17 1O History 8 18 000 NERENN 19 UNICORN Service Tool User Manual 29109881 AB 1 Introduction 1 Introduction Introduction to the UNICORN Service Tool The UNICORN Service Tool is used to troubleshoot and set parameters in an existing UNICORN installation It can also be used to make sure that the operating system envi ronment is properly set up prior to installing UNICORN With the software you can e See alist of installed UNICORN components e Test connection to an instrument e Test connection to a database server e Test connection to a license server Manage processes needed by UNICORN e Test communication ports e Check if the computer and operating system settings fulfills the UNICORN specifica tions e See 0 log of all events registered by the UNICORN Service Tool Typographical conventions Menu commands field names and other text items from the software are quoted exactly as they appear on the screen in a bold italic typeface Example P
8. ation The port check verifies that computers in the network can communicate using the selected ports The port check can also be done locally on a single computer That is the port check is set up as both client and server on the local computer This verifies that local ports can be used on the computer The Port check tab Click the Port check tab to see a list of ports used by UNICORN and to test the connec tivity of the ports See UNICORN Administration and Technical Manual for more information on ports used by UNICORN Test IP address Before checking ports you can check that there is a connection between the client and the server computer The port checks can not succeed if there is no connection between the client and the server computer Step Action 1 2 Click the Client tab Click the network adapter you want to test in the Select adapter to use list e Enter the server computer name in the Name of computer acting server field or select a server from the list and or e enter the IP address in the IP address of computer acting server Click Ping to test the IP address Result The status pane will be updated with the result of the test Result If the IP address test is successful the icon to the right of the IP ad dress of computer acting server field button will become green and the lower status pane will be updated with the result of the test UNICORN Service Tool User Manual 29109881 AB 1
9. commendations for the selected instal lation type The UNICORN Service Tool will check the current computer specifications against the requirements and advice user action if needed List of recommendations and specifications The Status field for each list item shows OK or Warning if the recommendation is fulfilled or not respectively See the Information and Specification fields for more information Note The list is updated when the installation type check box is selected Clear and select the check box to update the list UNICORN Service Tool User Manual 29109881 AB 17 10 History Log tab 10 History Log tab Introduction Click the History Log tab to see all events registered by the UNICORN Service Tool Use the History Log filter Use the History Log filter to easier find UNICORN Service Tool events Step Action 1 Select the Use Filter check box Result Four more lists will be available 2 Click Level and select or clear the types of Level events to filter by 3 Click Category and select or clear the types of Category events to filter by 4 Click Start time to filter by events after a specific date and time 5 Click End time to filter by events before a specific date and time 18 UNICORN Service Tool User Manual 29109881 AB 11 About tab 11 Abouttab The About tab Click the About tab to see detailed information on the UNICORN Service Tool Access this manual by clicking Show Help Note This man
10. ess Note The port checks only succeed if there is a connection between the client computer and the server computer Result The status pane will be updated with the result of the test Continue to the next step if the ping test result is successful 7 Select SQL database in the left hand list Result The right hand list is populated with information on the ports used by the SQL database 8 Click Start port check 9 Wait for the processes to start and for the Status to change to Client OK Note If the port is not available the client side will show Client Error If during the the port check the port becomes available the Status will change to Client OK 10 Click Stop to stop the port check 11 Click Stop in the Port check tab on the server computer to stop the port check UNICORN Service Tool User Manual 29109881 AB 9 Computer HW SW check tab 9 Computer HW SW check tab Introduction Click the Computer HW SW check tab to see lists of operating system and computer hardware recommendations and requirements There are three different lists one list for each installation type The full UNICORN installation requirements are checked by selecting all three lists UNICORN Software Database Server License Server Check installation recommendations Select the check box for an installation type Note Select Full installation to check all three installation lists Result The right hand list is populated with the re
11. ort check tab Start the UNICORN Service Tool Step Action 1 Click the Windows Start button 2 Type UNICORN Service Tool in the Start menu search field 3 Click the UNICORN Service Tool item that is displayed as the search result to start the program UNICORN Service Tool User Manual 29109881 AB 3 1 Introduction The UNICORN Service Tool user interface The different functions of the UNICORN Service Tool are accessed by clicking the tabs of the UNICORN Service Tool window There is a status pane in the lower part of the window oo 5 0 NE instrument Connection Database Server Connection License Server Connection Create System Report Process status Fort check Computer HW SW check History Log Nome Installed Date Version Location UNICORN 64 20140519 64 1306 C Program Files GE Healthcore UNICORN UNICORN 64 UNICORN Database 20131029 1670 C Program Files GE Healthcore UNICORN UNICORN Dotobosel UNICORN Common Components 6 4 20131028 640 1963 C Program Files GE Healthcare UNICORN UNICORN Common Components 6 4 GE Healthcare Software Licensing Server 20131029 4 10 22 C Program Files GE Healthcore eLicense server UNICORN Service Tool 64 20140519 64 1306 c Program Files GE Healthcare UNICORN UNICORN Service Tool 64V 4 UNICORN Service Tool User Manual 29109881 AB 2 UNICORN Installation tab 2 UNICORN Installation tab Introduction Click the UN
12. the server computer Step Action 1 Start the UNICORN Service Tool on the Database server computer UNICORN Service Tool User Manual 29109881 AB Step 8 Port check tab Action Click the Port check tab Click the Server tab Click the network adapter connected to the client computer in the Select adapter to use list Result The Name of computer acting as server and IP address of computer acting as server fields are populated with the Database server information Copy this information for use in the client computer Select SQL database in the left list Result The right hand list is populated with information on the ports and process needed for the SQL database Click Start port check Wait for the processes to start and the Status change to Server OK Start port check on the client computer Step Action 1 2 Start the UNICORN Service Tool on the UNICORN Software computer Click the Port check tab Click the Client tab Click the network adapter connected to the server computer in the Select adapter to use list e Enterthe server computer name in the Name of computer acting server field or select a server from the list and or e enter the IP address in the IP address of computer acting server Note Copy the computer name and IP address from the server computer UNICORN Service Tool User Manual 29109881 AB 15 8 Port check tab 16 Step Action 6 Click Ping to test the IP addr
13. ual is also accessible by pressing F1 in any tab UNICORN Service Tool User Manual 29109881 AB 19 For local office contact information visit www gelifesciences com contact GE Healthcare Bio Sciences AB Bj rkgatan 30 751 84 Uppsala Sweden www gelifesciences com unicorn GE and GE monogram are trademarks of General Electric Company UNICORN is a trademark of General Electric Company or one of its subsidiaries All other third party trademarks are the property of their respective owner Any use of UNICORN is subject to GE Healthcare Standard Software End User License Agreement for Life Sciences Software Products A copy of this Standard Software End User License Agreement is available on request 2014 2015 Genera reserved First publish Electric Company All rights ed Jun 2014 All goods and services are sold subject to the terms and conditions of sale of the company within G and conditions is avail E Healthcare which supplies them A copy of these terms able on request Contact your local GE Healthcare repre sentative for the most current information GE Healthcare Europe GmbH Munzinger Strasse 5 D 79111 Freiburg Germany GE Healthcare UK Limited Amersham Place Litt GE Healthcare Bio Sci e Chalfont Buckinghamshire HP7 9NA UK ences Corp 800 Centennial Avenue PO Box 1327 Piscataway NJ 08855 1327 USA GE Healthcare Japan Corporation Sanken Bldg 3 25 1 Hyakunincho Shinj
14. uku ku Tokyo 169 0073 Japan 29109881 AB 10 2015 a139
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