NKL Edge Software User Manual - FireKing Safes, Files, and CCTV
Contents
1. Edge Software User Manual Page 49 of 50 The User filter allows you to filter out specific User s information Simply select each individual user you want to remove from the viewed reports or select the All button to remove all Users information rz a User s Filter C All User T able Fig 11 2 11 3 Time Range Filter The Time Range Filter allows you to filter out specific time ranges from the reports To use this filter simply choose a start date and time and an end date and time from the provided fields Fig 11 3 u Set lime Range gee 08 7 00 z Edge Software User Manual Page 50 of 502. H A a d F p Y i gf e 5 His E ku 3 a WS j m Version 2 0 k tt a Created 09 30 09 zs ui s r d u r z Table of Contents A EE 1 2 PC Hardware and OS Requirements nasza Anio O owi Gda 2 3 Software Installation and Activation cec eee eee eene eee eee eene 0000r oe ooo Ot ooo 0000000000 3 4 Setting up a Lantronix RETTEN 7 5 Setting UD anm External MOJEM EE 13 6 XLV Hardware Connections EE 16 6 1 Network Interface TREI OS eR Ne Zeie cuu RE 16 e 6 2 External Modem Connection 18 5 3 Ditect Sera E d EE 19 7 GONFIGUIATION E PTT TT Te eee 20 ZI ADDICOLOnD EE 20 SM TZ SEFIG POr EE 22 7 32 crus mr O KE a KE ORG OE EB HU 23 8 Communication ET EE 30 gt 8 1 AULO CON TE 30 amp 5 2 Retrieve InTormatigh susc a i OU eve Dict iret etd b D A ota O taal VAL tpe sae ce 30 8 3 WOK ONNE reegen 34 8 4 Comm RTE 38 9 Reports MENU eiiis ed tcx oir e eua eaa OO taak w ub vues ora ta dn deu Doa ue beer ego ee Ea Deu E UP E IS W ERE e VERRE 39 9 1 AutoCalls Status xoa ivi cup He Y Rea raa Va Oa Fea APER FA ERE ORE OOOO OPI EE 39 9 2 AutoCalls Information EE 40 e 9 3 Informution RetrieVBd EE 41 10 DB Administratiom IVICNU eege 43 E E EI e E 43 0 2 Eeer 44 10 5 Restore DB uoc Eco reboot Leve JD crest a D mca pen E M TA IS 45 EAE ATTI I LII TU TITTEN 46 MEE CEST liil EROTIC 46 e 1 2 Users TE 50 s TL3 RE TEE 50 1 Introduction This document cov
3. EU Print Reports Information Type Available Downloads C Config Report C Enrolled Users C Enrolled Users Detail C Operator Report Cash Report Past End of Day Report C EofD Vend Report C Past Deposit Report C Audit Report Fig 9 7 3 Select the report to generate from the Information Type list and then select the date from the Available Downloads field Fig 9 8 EU Print Reports Information Type Available Downloads C Config Report C Enrolled Users 08 31 09 07 15 18 To 08 31 09 07 15 24 A Enrolled Users Detail pf 02 13 09 06 37 58 To 08 25 09 12 15 22 C Operator Report C Cash Report Past End of Day Report C EofD Vend Report C Past Deposit Report gt Ze Audit Report Audit Filters a Events Filter Build EoD Report m User Filter Build Deposit Rieport Time Range Filter EI Fig 9 8 Edge Software User Manual Page 41 of 50 4 Some reports allow you to filter the data being viewed This field will be located at the bottom of the window once the information type has been selected Fig 9 9 The Build End of Day and Build Deposit Report options will also be available in this field For more information on filters please refer to Section 11 of this manual Audit Filters E Events Filter Build EoD Report User Filter Build Deposit Report Time Range Filter Fig 9 9 5 Once you have selec
4. 1 Select Configuration at the top of the program and then select Serial Ports Fig 7 5 a NV Fdeeservuce Configuration Systems Serial Ports Application Users Fig 7 5 Edge Software User Manual Page 22 of 50 2 The Serial Ports Window will appear Fig 7 6 Select the correct serial port for the type of connection you are using serial or dial up modem Select OK when finished um Serial Ports Direct Conn 5erial Port Available Serial Ports ES EE 1 Modem Gz rial Port Available Serial Ports Fig 7 6 7 3 Systems Before you can connect and pull information from a system you must first define the systems available to call The Systems option is used to create edit or delete cash handling safe systems from your master database e Adding a Group Groups are used to cluster systems so that several systems may be called together on the same schedule This is most frequently done when managing several locations Often groups are used to arrange systems by market area If the groups feature is to be used it should be set up before individual systems are setup 1 Select Configuration at the top of the program and then select Systems Fig 7 7 The System Information window will appear E NKLEdgeService Configuration gt JyS EMS Serial Ports Application Users Fig 7 7 Edge Software User Manual Page 23 of 50 2 Select the Add Group icon at the top of the System s
5. Fig 8 15 e he four tabs now available are System Site Permissions and Groups Edge Software User Manual Page 35 of 50 System The System tab provides general options for the system including PIN Code timers End of Day options and Daylight Savings Time options Fig 8 16 00000 2o JB sci INNER DOOR D8C MAIN VEND UNIT OUTER DOOR D vo Y2R1 DOOR VAL 1 VAL 2 Key Require Mask v DZ PIN Life 30 PIN Length 04 Auto Inactiv Ion Auto Delete a0 Print Receipt jw Vend v Drop v Load Unload v Printer On Autorun EoD Iw Auto Adjust time for DLS Start End of Day 06 00 End End of Day 07 00 Set Cancel Fig 8 16 Site The Site Tab allows you to adjust the idle text displayed the site number and the date and time of the system Fig 8 17 00000 sci INNER DOOR D8C MAIN VEND UNIT OUTER DOOR D vo V2R1 DOOR VAL 1 VAL 2 Idle Text AUTOBANK Sit aes oo0000000000000 Safe Date 9 9 2009 zl Safe Time 14 46 Lurent Set Cancel Fig 8 17 Permissions The Permissions tab allows you to change the name of the User levels and customize each group s permissions Fig 8 18 00000 2o sci INNER DOOR D8C MAIN VEND UNIT OUTER DOOR Dal vo V2R1 DOOR VAL 1 VAL 2 Edge Software User Manual Level OPERATOR Change Names Page 36 of 50 Groups The Groups tab allows you to assign groups to each User level Fig
6. You may now close the HyperTerminal program and remove the modem cable running from the modem to the PC The external modem will now need to be connected to an AuditLok XLV safe Please refer to Section 6 Hardware Connections for detailed instructions Edge Software User Manual Page 15 of 50 6 XLV Hardware Connections You must now connect the AuditLok XLV unit using one of the connection methods As previously mentioned 3 connection methods are possible depending on the configuration of your PC a network interface connection external modem to modem connection or RS 232 direct serial connection The following section will cover all 3 types of connections including necessary supplies and connection instructions 6 1 Network Interface Connection A network interface connection requires that the on site network is configured properly by an IT professional so that the XLV can communicate properly to the PC running Edge software It is assumed that the Lantronix Device Server used in this procedure has been properly set up as described in Section 4 of this manual Necessary Supplies e Correctly configured Lantronix Device Server e PC running Edge software that is connected to the on site network e 15050095 Cable 1 Connect the T 15059095 cable to the correct port on the back of the XLV C unit Fig 6 1 The port may be labeled MODEM or EDGE depending on the safes date of manufacture Fig 6 1 Edge Software User Manu
7. 168 001 002 Fig 4 10 10 You may also set a Gateway IP address if needed Typing Y and then Enter will bring up a list of Gateway options Fig 4 11 If setting up a Gateway IP is unnecessary type N and then Enter to return to the main menu of the setup screen Fig 4 9 Set Gateway IP flddress N V Gateway IP addr 000 192 000 168 0080 250 000 I Netmask Number of Bits for Host Part G default 8 Change telnet config password N Fig 4 11 11 Press 1 and then Enter to configure channel 1 of the Lantronix Device as follows Fig 4 12 Baudrate 9608 IF Mode 4C F Mode 40 Flow 00 Port No 03729 ConnectMode C0 ConnectMode CH Remote IP Address 000 000 000 000 DIRECTEUR DZA Remote Port 00000 note 00000 DisConnMode 00 Y BB FlushMode 77 LU V IMK i ime 00 ine 80 88 DisConnTime 00 00 80 7 SendChar 2 00 i Fig 4 12 12 When returned to the main menu of the setup screen press 9 and then Enter to save all changes and exit setup 13 Remove the serial modem cable from the Lantronix device and the PC Edge Software User Manual Page 11 of 50 14 Connect the Lantronix to your network using a Cat 5 cable Fig 4 13 Fig 4 13 15 The network setup and connection on the Lantronix Device can now be tested and verified Open up the DOS command prompt Fig 4 14 by going to Start Menu Run type in cmd click OK Help and Suppo
8. 7 1 Edge Software User Manual Page 20 of 50 2 The Application Users Window will now be visible Select the Add User Icon at the top left of this box to add a new user Fig 7 2 t Application Users First Name EX m Last Mame Username Password Status Access Level Application Users Fig 7 2 3 Fill in all User information and permissions as desired Fig 7 3 Select the Save Data button when finished Repeat this process until all users are entered di Application Users Last Mame Doe Username J dae Password E First Marne J ahn m Status Active Access Level FEFE m Ll Ki Save Data Back Application Users Fig 7 3 Edge Software User Manual Page 21 of 50 4 To edit or delete an existing user first use the scroll arrows at the bottom of the window until the user you want to edit is visible Select the Edit User button at the top of the window to edit a user or select the Delete Data button at the bottom of the window to permanently delete that particular user Fig 7 4 du Application Users First Mame m Last Name pa RJ FK I Lisername doe m Password nns Statys Active w Access Level iM anag A Data Delete Data Back E Application Users Fig 7 4 7 2 Serial Ports If using the dial up modem or direct serial connection method you must specify which com port is to be used within Edge software
9. 8 19 Level Fig 8 19 Users Tab e The Users tab allows you to enroll new users inactivate users or delete users Fig 8 20 Function to Execute m Devices Ej Users e Cash Boxes ZS Ust Name Level Status 4 DO ADMINISTRATOR ADMINISTRAT Delete 01 JOHN DOE MANAGER Active Enroll New Inactivate User H gt Delete User Fig 8 20 e When enrolling a new user the set up screen will appear The available user options are Name SSN Authorization Level Keyless User and Key Number Fig 8 21 Function to Execute e Devices 6j Users A Cash Boxes Name Jane Doe KeyLess User SSN 987654321 Key Number 000000EA3FFE Auth Level SUPERVISOR Temp PIN Fig 8 21 Edge Software User Manual Page 37 of 50 Cash Boxes Tab e The Cash Boxes Tab is an advanced feature usually reserved for use by a field technician and therefore will not be covered in this manual 8 4 Comm Watcher The Comm Watcher feature will only be used at the request of FireKing Technical Support for the purposes of diagnosing communication issues Because of this the details of its use will not be covered in this manual Edge Software User Manual Page 38 of 50 ka 9 meporis Menu The Reports Menu allows you to check the status of your Auto Calls manage your Auto Call information and manage any retrieved information 9 1 AutoCalls Status This feature allows you to check the previous or current status of yo
10. E Network Connections 3 Network Setup Wizard Fig 5 2 4 Once HyperTerminal has started type in any name choose any icon that you wish and then select OK Fig 5 3 Connection Description m Mew Connection Enter a name and choose an icon for the connection Name External Modem loon Fig 5 3 5 On the next screen use the drop down box next to Connect using to choose the serial port on your PC that the Lantronix Device is currently connected to Fig 5 4 This is usually COM 1 or COM 2 but may be different depending on the configuration of the PC being used Connect To eae External Modem Enter details tor the phone number that vau want to dial Country region Area code Phone number Connect using Cancel Edge Software User Manual Page 14 of 50 6 On the following screen verify or change the settings as needed so that they are as follows then select OK Fig 5 5 COM2 Properties Bits per second 9600 Data bits 8 Parity None Stop bits 1 gy Flow control Flow control None Fig 5 5 7 You will now type in a series of commands one at a time into HyperTerminal Once each command is entered you should get a response of OK Fig 5 6 The following is a list of the commands that should be entered amp External Modem HyperTerminal File Edit View Call Transfer Help Da c SS DA ef Fig 5 6 8 The modem has now been set up and tested
11. and printing reports Fig 8 7 These filters are detailed in Section 11 of this manual niormation ype Write Mark for amp utaCalls r Event Filter Config Report Enrolled Users Operator Report Time Range Filter Cash Report Past End of Day Report Past Deposit Report v Audit Report Fig 8 7 Edge Software User Manual Page 32 of 50 5 Once you have chosen the information types and filters select the Start Connection Process button at the top right of the window Fig 8 8 During the connection process you Will be notified of the status of the request Fig 8 9 Ed Connect amp Retrieve Information from Safe Select Safes by Information Type SetUp Filters Start C m i ars Write Mark for AutoCalls Iv Event Filter poo Test Company Config Report Safes To Call Enrolled Users E C 12345 Operator Report Time Range Filter ose Cash Report Past End of Day Report Past Deposit Report Iw Audit Report Successful Connections Failed Connections El S Fig 8 8 Close Connection Status Connected Settings Fig 8 9 6 When the connection process is complete the status of the procedure is displayed All successful transmissions will be displayed in green lettering in the Successful Connection field Fig 8 10 All unsuccessful transmissions will display an error code in red lettering in the Failed Connections field To view all retrieved info
12. Devices O ATI Technologies S c ibm preload The program requires at least 43 0 MB of disk space Fig 3 6 Fig 3 7 8 Choose the Start Menu folder default folder NKLEdge recommended that the program will be installed to and then select Next Fig 3 8 On the next screen click Install to start the process Fig 3 9 and 3 10 Jx Setup NKLEdge Setup NKLEdge Seis Select Start Menu Folder Where should Setup place the program s shortcuts Ready to Install Setup is now ready to begin installing NELEdge on your computer Selec the Start Menu folder in which you would lke Setup to create the program s shortcuts then click Next Accessones Administrative Tools ATI HYDRAVISION BlackBeny Catalyst Control Center Cisco Cisco Systems VPN Client Ciir ICA Client Games IBM Jawa Web Start v1 4 2 rderA chil Click Install ta continue with the installation or click Back you want to review ar change any settings User information Any Mame Ary rganizatian Destination directory C Program Files WELEdge Setup type Compatible with Access 2000 Selected components Access 4000 Compatible Fig 3 9 Fig 3 10 9 After the install process is complete choose to restart your computer and then click Finish to finalize the software installation process Edge Software User Manual Page 5 of 50 10 You must now activate the Edge software you have just installed After your PC has rebooted start Edg
13. Information window Fig 7 8 FA Systems Information Store Number Fig 7 8 3 Click the Add Group icon in the group window Fig 7 9 and then enter the appropriate information into the fields e Group Name Name of the group e Daily Auto Call Enables Disables Auto Call Feature for the group e Frequency Specify how often Auto Call will be used Options are Daily Weekly and Monthly Once the frequency is selected select next to further customize Auto Call for the group Select Save Data when finished Repeat as needed until all groups have been added LI Groups of Safes Group Name Region 1 Daily Auto Call jw Value Daily Select Days Sun Mon Tue Wed Thu Fri Sat iv iw i i iw iv Back Done Cancel Groups Fig 7 9 Edge Software User Manual Page 24 of 50 4 To edit or delete an existing group first use the scroll arrows at the bottom of the window until the group you want to edit is visible Select the Edit Current Record button at the top of the window to edit the selected group When finished editing select the Save Data button to save all changes To delete a group select the Erase Data button at the bottom of the window Fig 7 10 jm Groups of Safes Edit Current Record a Group M ame b a Daily Auto Call fir Time m so KR Value Daily Sun Mon Tue Wed Thu Fri Sat SI X Dave Data Erase Data Hg Groups Fig 7 10 e Adding a System S
14. Lock pg 26 Locking o0 ST IE Sod Tel eco Peer d E EI Delos Ina Bernd Anter Je Dee d Alum Jg Felina De Duska Grup Io H Sei Hamrederz Circi Fig 8 13 Edge Software User Manual Page 34 of 50 Devices Tab e he Devices tab will list all the safes on the system you are connected to as well as each individual lock and bill reader that a safe has You may rename any device although this is usually done by a field technician at the time of install e Selecting a lock from the list will open up the timer options for that particular lock Fig 8 14 Simply select Set Parameters to apply any changes that were made w Work on Remote System V3 411 Function to Execute to Connect with Devices 6j Users A Cash Boxes 00000 Y e S V2R1 DOOR INNER DR DSC Mon Tue wen Thu MAIN VEND UNIT Fi Sa Sun Al V2R1 DOOR UnLock po jog Lock go 200 400000734385 Set TimeLocks 400000734492 Delay 00 Behind Access Jm None Alam 05 FieTime 05 Connection Dual Key Grup o E Set Parameters Cancel Fig 8 14 e Selecting the serial number at the top of the list will open up a series of additional series of tabs with more options Fig 8 15 Work on Remote System V3 55 Function to Execute to Connect with 00000 D Lei Devices 6j Users A Cash Boxes D8C1 INNER DOOR Der SA MAIN VEND UNIT I M von Y2R1 DOOR VAL 1 VAL 2 Close Connection B 3 E
15. T 5 Patch Cable 1 Connect a CAT 5 patch cable to the correct port on the back of the XLV C unit Fig 6 7 The port may be labeled MODEM or EDGE depending on the safes date of manufacture SEP LE Fig 6 7 2 Connect the remaining end of the CAT 5 cable to the T 15050096 adaptor Fig 6 8 Fig 6 8 3 Connect the remaining end of the adaptor directly to the serial port of the PC running Edge Software The XLV safe is now connected to your PC Edge Software User Manual Page 19 of 50 ON NN 7 config uration Menu The Configuration Menu allows you to configure the serial ports of your modem or cable manage software users and register a list of safes available for communication 7 1 Application Users This section will cover how to manage users with Edge software Up to 100 users may be enrolled in Edge Software Each user will have a unique name and password Each user is assigned either Admin permissions or standard User permissions when they are enrolled e Admin Can generate and view reports and work online modify application users and has access to database administration features e User Can generate and view reports only 1 Begin by selecting Configuration at the top of the program and then select Application Users Fig 7 1 SI NKLEdgeService Configuration systems Serial Ports Application Users Fig
16. a dial up Modem select the Modem option and then type in the phone number of the modem attached to the safe If a number needs to be entered before you can make an outgoing call usually 8 or 9 be sure to include this at the front of the phone number Connect Via C Direct Cable e Modem Metwark Phone Number 915551 234557 e Network If using a Network connection select the Network option and then enter the IP Address and Port of the Lantronix Device Server attached to the safe Both of these values are required You may also choose between UDP and TCP network protocols Lonnect Via Direct Cable Modem e Network IP Address 192 168 250 1 Port 14003 Protocol C UDP 7 Enter the location information of the safe Location Address 1234 Jones Drive City Anytown State IN e Country US e Zip 4561 d Edge Software User Manual Page 28 of 50 8 Enter the Auto Call preferences for the site e f no group was selected in step 5 you must enable Auto Call if desired and then specify the time in which Auto Call will occur for that system the maximum amount of communication retries and the time of day to stop communication retries AutoCall Information Activate Auto Call Time 50 00 Maximum Hetries Maximum Time 28 59 Status OFF e fa group was selected in step 5 the groups Auto Call settings will be applied instead of the system s Auto Call setti
17. al Page 1 of 50 n 2 PC Hardware and OS Requirements Edge and Edge Plus software must be installed onto a PC running a Windows operating system OS Basic hardware requirements must also be met for the software to run and for the connection to be made to an AuditLok XLV system The following section will detail these requirements and specifications Supported Windows Operating Systems Windows 98 Requires 2nd Edition Latest Updates must be installed Windows NT4 Service Pack 6 Required Windows 2000 Service Pack 2 required Windows Me Windows XP Windows Vista Minimum PC Hardware Requirements Processor 233 MHz Pentium ll or better e Free Hard Drive Space 50 MB minimum 40 GB or more recommended e CD ROM Drive e 56K Modem e Ethernet network interface card w TCP IP protocol installed and configured properly e RS 232 serial port configured for 9600 N81 communication 3 Software Installation omg A ctivation The provided installation CD will be used to install the Edge or Edge Plus software onto your PC The following section will guide you through the software installation process 1 Insert the CD into the CD ROM drive of the PC The installation application should automatically start f the application started automatically continue directly to step 3 2 If the installation application did not start when the CD was inserted
18. al Page 16 of 50 2 Connect the remaining end of the T 15050095 connector to the RS 232 Port of the Lantronix Device Manager Fig 6 3 Fig 6 3 3 If you have not already done so connect the Lantronix Device to the on site network using a CAT 5 patch cable Fig 6 4 Make sure the Lantronix Device is plugged in and powered up The XLV safe is now connected to your network AMANDY 00 Di HIT GW 00L 01 IomO4 Fig 6 4 Edge Software User Manual Page 17 of 50 6 2 External Modem Connection In the following procedure it is assumed that the external modem used in this procedure has been properly set up and tested as described in Section 5 of this manual Necessary Supplies e Correctly configured Zoom External Modem e An analog phone line that can be connected to the external modem e 15050095 Cable 1 Connect the T 15059095 cable to the correct port on the back of the XLV C unit Fig 6 5 The port may be labeled MODEM or EDGE depending on the safes date of manufacture WU iy ZER Fig 6 5 2 Connect the remaining end of the T 15050095 Cable to the external modem Fig 6 6 Fig 6 6 Edge Software User Manual Page 18 of 50 3 If you have not already done so connect the modem to an analog phone line and make sure the modem is plugged in and powered up The XLV safe is now connected to your modem 6 3 Direct Serial Connection Necessary Supplies e 15050096 Adaptor e Standard CA
19. con at the top left portion of the window to add a system Fig 7 13 Fig 7 13 Edge Software User Manual Page 26 of 50 4 The System s Information window has been broken up into smaller sections for the purposes of this manual Refer to Figure 7 14 and then read the corresponding step to learn more about each individual section if the System s Information window FA System s Information P a d 1 s 9 Add Safe ary Store 5 lep 5 Serial Number Stare Number Store Mame AutoCall Information e Direct Cable Modem Network Activate Auto Call 7 Time gt IP Address n S te D 6 EST Phone Humber Maximum Time Address TUM oom Step 8 City OO a ge Step 7 State Country gt Zip amm 3z1 PM of 42009 Fig 7 14 5 Select a company and group if entered previously Although any serial number may be used enter the serial number of that stores C unit into the serial number field if possible Enter the store name and store number into the corresponding fields Company nycampany Store Group Serial Number 2003022969 Shore Number 1 Shore Name Anystore Edge Software User Manual Page 27 of 50 6 Select the Connection Method that will be used to connect your PC to the safe e Direct Cable If using a Direct Connection simply select the Direct Cable option Connect Via Metwork e Modem If using
20. e software on your PC Type in admin for both the User name and Password fields Fig 3 11 User Mame admin Password ees ZH Fig 3 11 11 Select Help at the top of the program and then select About Fig 3 12 CE NKLE dgeService Configuration Communication Reports DB Administ ps m Pa 99 D Contents Fig 3 12 12 Double left click the NKL icon Fig 3 13a and the registration screen will appear Fig 3 13b m Serial Number Override You Need FireKing Technical Support assitance to complete this process NKLEdge Features NKLEdge Plus Features About NKLEdge Intelligent theft Protection Safes HELE dge Version 5 2 S afe s Gw S M C NKLEdge Service Features C Encryption Features Initial Number 632039367 Override Continue Copyright FE Security Group 2003 2006 For Technical Support contact us at 1 800 457 2424 Fig 3 13a Fig 3 13b 13 Immediately call FireKing Technical Support at 1 800 457 2424 A Fireking phone technician will then guide you through the rest of the Edge Software activation process 14 Please continue to the following section s based on connection method being used to connect your PC to the XLV safe Network Interface 4 and 6 1 5and62 External Modem RS 232 Serial E Edge Software User Manual Page 6 of 50 4 etting up a Lantronix Device Server To connect a PC to an NKL electronics safe via netw
21. en pictured below Fig 4 7 appears on the HyperTerminal screen This process must be done before the status lights go green on the device If the screen below does not appear make sure that HyperTerminal is still open and the Lantronix device is connected via modem cable to the PC serial port Retry step 7 until successful e Lantronix Hyper lerminal File Edt Yew Cal Transfer Help D 6 08 E Lantronix UDS1100 Device Server MAC address 00204R8083F7 Software version V6 5 0 0 070402 Press Enter for Setup Mode Fig 4 7 8 After initiating the process in step 7 you must immediately press the Enter key to enter Setup mode If you fail to do so in time you will see the following Fig 4 8 Press Enter for Setup Mode are Fig 4 8 If you see the above error indication then you must try to initiate Setup mode again Retry steps 7 and 8 If steps 7 and 8 were performed correctly you will see the following information displayed at the bottom of the HyperTerminal screen Fig 4 9 Change Setup B Server Channel 1 Expert Security Defaults Exit without save Save and exit Edge Software User Manual Page 10 of 50 9 Press 0 on the keyboard and the press Enter Setup will ask for an IP Address separated into sets of 3 numbers that you want to assign to the Lantronix Device Press Enter after entering each 3 number set to continue until all 4 sets are entered Fig 4 10 IP Address 192
22. ers the installation and operating instructions for NKL Edge software and NKL Edge Plus software This document does not cover the details of operating the equipment that the software interfaces with It is assumed that the user understands the hardware and or has the necessary hardware documentation Edge Software The Edge software package allows remote interface with NKL Autobank or Intellisafe cash handling safes equipped with AuditLok XLV electronics Edge software allows manual or automatic calling to the safes for the retrieval of audit data user information and component configuration information To use Edge software the safe electronics must be revision 3 0 or higher Edge Plus Software The Edge Plus software package includes all features found in the Edge application but adds the capability to set nearly any parameter in the safes including managing users setting component parameters and so forth To use Edge Plus software the safe electronics must be revision 3 0 or higher AuditLok XLV The AuditLok XLV electronics is used on various NKL Intellisafe and Autobank prod ucts This electronics allows complete auditing operations for both security and financial uses This system provides access control to cash handling equipment and tracks all user traffic and all money entering manual or validated drops all money being removed for bank deposit and money entering or exiting through dispensing hardware Edge Software User Manu
23. ic Login Buy Vend Deposit Cash Deposit Macro Invalid Load Load Macro End Man Cash Drop Man C E Drop Vend Vend Start gt Vend Till Doors AC Confirm Logon Door Closed Door Open Door Override F Man Check Drop Door Violation No Column Group Dual Key User Unknown Denom Enter Time Lock Unloaded Column Exit Time Lock Unload Complete No Lock Group Unload Delay Select All LockDelay Start Restore Accounting Defaults Edge Software User Manual Change PIN Delete User Enroll User Inactivate User Insta DAF Lagalf Insta DAF Logon Key Login User Logon Wrong PIN Alarms Duress Activated Security Violation Valid Almost Full Validator Full Restore Last Preventian Defaults Contig Report End fDay Report Grand Report Operator Report User Report Settings Add Ext Bos Bad Data Box Down M Eug Buoy Buoy 3 Buoy 4 Create Macro Delete Bos Cash Delete Macro Device Down Device Up DST Time Chg Edit Box Cash Edit Det Perm Edit Macro Edit User Auth Edit User Group Edit User Perm Erase Page 1 Reactivate User Remote Connect Remove Display Remove Amt Box Amt Delete User Amt Enroll User Fimtlnaect User Set Account No Set Col Group Set Col Values Set Door Behind Set Dual Set End Day Chg uto De
24. into the drive open the CD in Windows Explorer Locate and launch the nkledge exe file Fig 3 1 Files Currently on the CD Z Z Z Z U Wines WING Wine Winkle Wink T 4 Wines 8 m 2 e Fk eve ico LICENSE txt MERI Setup exe Support exe Fig 3 1 3 Once the install application has been launched left click INSTALL NKL EDGE Fig 3 2 ENKLEdge Please Choose P INSTALL NKL EDGE NKL EDGE TUTORIAL Edge Software User Manual Page 3 of 50 4 Select Next Fig 3 3 accept the License agreement and then select Next again to continue Fig 3 4 E Setup NKLEdge Welcome to the NKLEdge Setup Wizard This will install 7 5 2 on your computer It is strongly recommended that you close all other applications you have running before continuing This will help prevent any conflicts during the installation process Click Next to continue or Cancel to exit Setup Fig 3 3 2 Setup NKLEdge License Agreement Please read the follovang important information before continuing Please read the following License Agreement You must accept the terms of this agreement before continuing with the installation Fire King Security Products LLC Copyright 2000 2006 All Rights Reserved NOTICE OF COPYRIGHT accept the agreement dm da nat accept the agreement IS Fig 3 4 5 You may now enter the User Name and Organization if you wish Fig 3 5 once finished select Next to continue J2 Set
25. ion Menu Fig 8 1 A check mark will appear next to the option when it is enabled The safes will begin populating the database with information at the times you specified in the Configuration Menu setup process Communication w DutorC al Feature Retrieve Information Work OnLine Comm Watcher Fig 8 1 8 2 Retrieve Information The Retrieve Information Feature lets you call into any registered safe and retrieve specific data from it on demand To use this feature 1 Select the Communication Menu and then select Retrieve Information Fig 8 2 The Connect and Retrieve Menu will then appear Fig 8 3 Communication v AutoCall Feature Retrieve Information Work OnLine Comm Watcher Fig 8 2 Edge Software User Manual Page 30 of 50 on Connect amp Retrieve Information from Safe Select Safes by Information Type Start c Venir M write Mark for amp utoCalls Connaction zl d SES w Y Contig Report Safes To Call Enrolled Users Operator Report M Cash Report Past End of Day Report Past Deposit Report Audit Report Successful Connections Failed Connections Fig 8 3 2 Select the company group or both until the safe s you wish to retrieve the information from appear in the left side of the Safes To Call field Fig 8 4 Selecting the gt gt button will select all safes while selecting the gt button will select each safe individually After you have selected the safes to cal
26. l they will move from the left portion of the field to the right portion Fig 8 5 Select Safes by Select Sales by Company Group s Group Test Company Test Cor Safes To Call Sales To Call Eae Edge Software User Manual Page 31 of 50 3 Select the information that you want to retrieve from the safe s by checking the box next to the information type Fig 8 6 You may select multiple information types The types of information are as follows This feature will only be used on the initial e connection during the activation process Information Type Shortreport listing the safes in the system a We Mark for AutoCalls Lists all enrolled user information status and permissions 5 Config Report Shows net activity Enrolled Users Shows actual cash on hand in the system as of the time of the call a Operator Report Will reconstruct an End of Day report as it would e Cash Report have looked on the date you specify t Past End of Day Report Recreates any deposit report that was generated on the date you specify s Past Deposil Report Allencompassing collection of data detailing the complete history of the system Selecting this option automescatty opens the Users Filter 9900908 this option automatically opens the Time Range Filter 4 You may choose to pre filter the data that is downloaded Filters can be used to customize the data when viewing
27. l Modem To connect a PC to an AuditLok XLV safe via modem connection 2 dial up modems must be used one connected to the PC running Edge Software and another connected to the XLV safe This section covers how to set up the modem that will be connected to the safe Below are the instructions on setting up an external modem for use with Edge Software While it is highly recommended that the Zoom modem kit supplied by FireKing is used any compliant modem may be used instead The modem used must meet the following requirements e 100 AT Command Set Compatible e V 34 Compliant e V 42 Compliant e V 90 Compliant e Auto Answer e Auto negotiates to achieve fastest connection possible External Modem Setup Procedure Necessary Supplies e A Windows OS PC with a free serial port e Zoom External Modem w included modem and power cable 1 Connect the 25 pin end of the modem cable to the external modem Fig 5 13 Connect the remaining end of the modem cable to a PC serial port Fig 5 1b Fig 5 1a Fig 5 1b 2 Connect the power cable to the modem and power it on Edge Software User Manual Page 13 of 50 3 Run the HyperTerminal application on the PC This can usually be found in the Start Menu Accessories Communications HyperTerminal Fig 5 2 Please keep in mind that HyperTerminal may be in a different location on different operating systems f ommunicatians JE HyperTerminal e System Tools
28. lect the Reports menu and then select Autocalls Information Fig 9 4 Sis DB Administration Autor ale Status AubacCalls Information Information Retrieved Fig 9 4 2 Adialog box will appear with a list of systems and information about the reports Fig 9 5 Each Auto Call report is an Audit report covering the period since the last Auto Call Select the date and then double left click any report to display the report on screen Once displayed the report may be printed or exported to HTM format w Auto Call Reports 7 AutoDownLoads Safe Name Event Data amp Time Event 12345 05 22 08 22 15 03 End Day Report 05 23 08 22 15 32 End Day Report 05 24 09 22 15 31 End Day Report 05 25 09 22 15 28 End Day Report 05 26 09 13 10 28 Deposit Cash 05 26 09 22 15 47 End Day Report 05 27 08 22 15 08 End Day Report B NKE u RL ee rier Zem Amount Cash Name 690 00 696 00 735 50 613 00 5194 00 VALIDATED 1754 50 538 00 Fig 9 5 Edge Software User Manual Page 40 of 50 9 3 Information Retrieved The Information Retrieved feature allows you to access any downloaded report whether pulled manually or using the Auto Call feature To use this feature 1 Select the Reports menu and then select Information Retrieved Fig 9 6 zm DB Administration AutoCalls Status Autor als Information Information Retrieved Fig 9 6 2 Select the safe system from the Safes field Fig 9 7
29. les mdb Fig 10 8 Edge Software User Manual Page 45 of 50 11 Filters Filters may be used whenever you are using the Retrieve Information AutoCalls Information and Information Retrieved functions in Edge software These filters can drastically reduce the length of a report and customize it so that only the information you need is displayed The 3 types of filters in Edge software are Event Filter User Filter and Time Range Filter The following section will detail these filters 11 1 Event Filter The Event Filter contains a large number of customizable filter options Fig 11 1 e You may use the All Loss Prevention Customer if previously saved or Accounting options at the bottom of the window to quickly select common filtering options e By selecting an option you remove that information type from the reports you generate e These options will be broken down by category and detailed The Event Filter categories are Cash Doors Users Alarms Reports and Settings w Events Filter Validate Valid Bill Validator Full Validator Jam Valid Cash Full Set Idle Text Set Lock Access Set Lock Alarm Set Lock Delay No Permission Override Power Cycle Purge User Chg Auto Inact Chg PIN length Cha PIN Life Create Bos Cash Cash Bookmark Buy Change Buy Validate Users Auto Delete Reports Audit Report Cash Report Auto nactivate Biometr
30. lete Extend DRP Set Set Fire Time Restore Customer Defaults Fig 11 1 Save Customer Defaults Set Lock Group Set Name SetHec Print Set Site Set Time Lock Set Unload Delay Set Yend Delay Start Endo Day User Date Chg User Time Chg Sys Houeekeep Done Page 46 of 50 Cash Optio Description Instance _MacroEnd Macroremovecashcomplete _ Description Instance AC Confrm Logon Door Closed Door Open Door Override Door Violation Dual Key User Enter Time Lock Invalid Load User loaded a tube into a bin without logging In Exit Time Lock Door exited Time Lock No Lock Group User tried to open door without access Lock Delay Start Door delay started Option Description Instance Biometric Login Edge Software User Manual Page 47 of 50 Enroll User X Useriemoled Cd Description Instance Reports Option Description Instance Audit Report Audit Report Ran Cash Report Cash Report Ran Option Description Instance Add Ext Box Add Ext Box Edge Use Only Edge made a connection Edge Use Only Edge made a connection Edge Use Only Edge made a connection Edge Software User Manual Page 48 of 50 EdittMaro Macoedted o Power cycle SetDual A Doorsettodualkeyaccess Ci SetName X SetDevcesname SetSie _ A Site Numberedted
31. mmunications HyperTerminal CH System Tools KH Network Connections etwork Setup Wizard Fig 4 3 4 Once HyperTerminal has started type in any name choose any icon that you wish and then select OK Fig 4 4 z Connection Description Enter a name and choose an icon Far the connection Name Lantranis Icon Cancel Fig 4 4 Edge Software User Manual Page 8 of 50 5 On the next screen use the drop down box next to Connect using to choose the serial port on your PC that the Lantronix Device is currently connected to Fig 4 5 This is usually COM 1 or COM 2 but may be different depending on the configuration of the PC being used Connect To Su Lantronix Enter details Far the phone number that you want to dial Lountry regian Area cade Phone number Connect using 6 On the following screen verify or change the settings as needed so that they are as follows then select OK Fig 4 6 Bits per second 9600 Data bits 6 Parity None Stop bits 1 p Eo owe Flow control None Fig 4 6 Edge Software User Manual Page 9 of 50 STO p Steps 7 and 8 Require Precise and Quick Timing Please Read Them Carefully 7 The Lantronix Device must now be put into Setup mode Cycle power to the Lantronix Device by unplugging it and then plugging it back in As soon as the Lantronix device is plugged back in rapidly press x key must be lower case until the scre
32. ngs Group Settings applied 9 You may print the systems information Print test the Network connection you set up in step 6 IP Test save the system information you just entered into the database Save Data or close the System s Information window Close 10 You may edit a system by first selecting it using the scroll arrows at the bottom of the window and then selecting the Edit Safe Information icon Fig 7 15 Select the Save Data button to save any changes made or Delete Data to delete the system from the database Fig 7 15 Edge Software User Manual Page 29 of 50 8 Communication Menu The Communication Menu allows you to enable the Auto Call feature retrieve information on demand from an XLV safe set up an XLV safe Edge Plus only or enable the Comm Watcher 8 1 Auto Call Feature This option enables or disables the Auto Call feature in Edge software Auto Call is one of the most useful features in Edge software When it is set up Auto Call allows all registered safes to call in automatically at the times specified during system setup When the safes call in all information from each safe audit user business day etc is populated onto the Edge software database at which time you can view and print out any information you choose For the Auto Call feature to work you must have Edge software running or minimized on your PC e To enable the Auto Call feature simply select it from the Communicat
33. ork connection a Lantronix Device Server must be used This device along with all necessary cables and supplies is available as a kit that can be ordered The Lantronix Device Server must be set up in order for it to function properly To do this the Lantronix Device Server must first be connected to a PC via modem cable and then set up Below are the instructions on setting up a Lantronix Device Server Please take note that some of the steps are very time sensitive so it is suggested that you read the entire section before beginning Lantronix Device Setup Procedure Necessary Supplies e APC equipped with a properly configured TCP IP protocol network port card and a free serial port e Lantronix Device Server w included power modem and Cat 5 cables 1 Connect the 25 pin end of the modem cable to the Lantronix Device Server Fig 4 1a Connect the power cable to the Lantronix Device Fig 4 1b Tram mig SL AAL OOL OL ery Qa OO L OL PAO er at FAL FEELS LC P PLP PA EX PREM EE en E eeng ee ee DEE Fig 4 1a Edge Software User Manual Page 7 of 50 2 Connect the other end of the modem cable to a free serial port on the PC Fig 4 2 Fig 4 2 3 Run the HyperTerminal application on the PC This can usually be found in the Start Menu Accessories Communications HyperTerminal Fig 4 3 HyperTerminal may be in a different location depending in the operating system being used P gt ug Co
34. rmation select the Reports menu and then select Information Retrieved Please refer to Section 9 of this manual for more information on the Reports Menu bl MOP Teele Process Finished LJ 1 Communication Process Finished SSTUTTT Failed Connections 12345 Completed Fig 8 10 Edge Software User Manual Page 33 of 50 8 3 Work Online The Work Online feature provides multiple configuration options for the XLV system you are connected to In general these settings are set up at the time of the install by a field service technician and do not require any changes afterwards To use the Work Online feature you must have Edge Plus software 1 Select the Communication Menu and then select Work Online Fig 8 11 ee Reports D w AutoCall Feature Retrieve Information Work OnLine Comm Watcher Fig 8 11 2 Using the drop down box select the system that you want to connect with Fig 8 12 m Work on Remote Syster Select the System to Connect with Fig 8 12 3 Once you are successfully connected to the system the following screen will be displayed Fig 8 13 There are 3 tabs to select from the Work Online screen Devices Users and Cash Boxes LIS Work on Remote System ER RR Fumelean bo E znceude ta Losch wealth cnm E M Drogen j OH CH Cash E d pen WMI DOOR Dci e INNER DF Dir Mon Tue wen Thu Bim UN m Sat m M SJ OUTER DR DGC vele foo Leg fan WORT BEM Lin
35. rt gt Search Type the name of a program folder document or Internet resource and Windows will open it for you All Programs gt 3 Undock Computer Log Off Shut Dowr OQEBSGSO LES Fig 4 14 16 On the DOS screen type in telnet 192 168 001 002 9999 and then press Enter Fig 4 15 Note that the IP address in this command line used the default IP address If you changed the IP Address to something different in step 9 that will be entered in place of the default IP and will be followed by 9999 If successfully completed you will now be connected to the Lantronix Device through the network c Telnet 192 168 001 002 Lantronix UDS1100 Device Server cx C AWINDOWS system32 cmd exe MAC address 00204AAG83F OOO Software version U6 5 8784682 gt C gt telnet 192 168 001 082 9999 Press Enter for Setup Mode Fig 4 15 17 Pressing Enter will open up a setup program nearly identical in function and layout to the set up program used in HyperTerminal You may change or verify all settings on the Lantronix Device using the telnet screens When finished close the Window The Lantronix Device Server is now fully set up and functional It will now need to be connected to an AuditLok XLV safe Please refer to Section 6 Hardware Connections for detailed instructions Edge Software User Manual Page 12 of 50 m n 5 Setting i an Externa
36. t any point in time Itis recommended that you back up your data at regular intervals To make a backup copy of your database 1 Select the Backup DB option from the DB Administration menu Fig 10 1 DE Administration Backup DB Clear DB Restore Backup Fig 10 1 2 Enter a file name and select the file location Select Save to complete the process Fig 10 2 DataBase Backup Mame Save In C3 NKLEdge EI en w i s QLFKsafesNet mdb Mu Recent Documents Desktop Mu Documents Mu Computer LC metis ane Edge DB Backup 08 27 09 My Nc Save as pe DatsBase Files mdb Places Fig 10 2 Edge Software User Manual Page 43 of 50 10 2 Clear DB The Clear DB option lets you remove systems from the database if desired Please keep in mind that this feature only removes systems and their associated reports and Auto Call information from the database Groups or company information will remain in the database You may clear all systems at once or just remove particular systems e Clear All Safes 1 To remove all safes from the database select the Clear DB option from the DB Administration menu and then select All Safes Fig 10 3 A warning message will appear asking if you would like to continue Fig 10 4 Select Yes to clear all safe information from the database DE Administration Help Exit Backup DB Clear DB All Safes Restore Backup Select Safes Fig 10 3 E Deleting Da
37. taBase This Procedure will takes several minutes erasing All the Downloaded Data Are you sure to Continue e Clear Selected Safes 1 To clear specific safes from the database select the Clear DB option from the DB Administration menu and then choose Select Safes Fig 10 5 DB Administration Help Exit Backup DB Clear DB All Safes Restore Backup Fig 10 5 2 Select the safes that you want to delete from the database from the Safes List All values seen in the Safes List are the store numbers of the safes Once you have Edge Software User Manual Page 44 of 50 selected the safes you want to delete select the Clean option to erase them from the database Fig 10 6 m Select Safes To Delete Safes List oa Clean Cancel Fig 10 6 10 3 Restore DB The Restore DB option lets you restore a previous backup of the systems database This feature will permanently overwrite whatever active database is being used and replace it with the backup database you choose To use the Restore DB feature 1 Select the Restore DB option from the DB Administration menu Fig 10 7 Backup DB Clear DB Restore Backup Fig 10 7 2 Select the database that you want to restore and then select Save to complete the process Fig 10 8 Restore DataBase Save in NKLEdge D ex E3 08 27 09 mdb dom H Edge DB Backup 08 27 09 ZI sQLFKSafesNet mdb Edge DB Backup 08 27 09 mdb DataBase Fi
38. ted the information type and applied the filters select the Preview button to view the information Fig 9 10 The next screen allows you to print or export the data being viewed Fig 9 11 EU Print Reports Information Type r Available Downloads m a ek 05 22 09 03 46 08 To 08 27 09 12 15 24 A Zoom 100 x 08 27 09 12 49 27 To 08 31 09 07 13 53 A C Enrolled Users 08 31 09 07 15 18 To 08 31 09 07 15 24 4 C Enrolled Users Detail Operator Report Cash Report gt C Past End of Day Report z C EofD Vend Report C Past Deposit Report CASH HANDLING Ze Audit Report AuditLok XLV AUDIT REPORT Information Downloaded On 08 31 09 At 10 18 Site Number Audit Filters m Events Filter Build EoD Report 02 13 09 06 37 58 Ber pen m User Filter Build Deposit Report 02 13 09 06 37 59 Door Close 02 13 09 06 38 09 Door Open Time Range Filter E 3 02 13 09 06 38 09 Door_Close 02 13 09 06 38 16 Door Open 02 13 09 06 38 16 Door Close Fig 9 10 Fig 9 11 Edge Software User Manual Page 42 of 50 10 DB Administration Menu The DB database Administration Menu lets you manage the database that Edge uses to store and retrieve information You may backup a database remove safes from a database and restore a previously backed up database in the event of data loss This section will cover these menu options and procedures N o T B ackuo DB Or A back up of the database may be made a
39. up NKLEdge User Information Please enter your information User Mame Any Name Organization Any Organization Fig 3 5 6 The next screen asks you to specify the destination directory where all the program files will be stored It is highly recommended that you keep the default directory path C Program Files NKLEdge If you do change the destination path you must make additional changes to the Edge program after the install has been completed Select Next after the destination directory is set Fig 3 6 Select Yes when asked if you want to create the directory Edge Software User Manual Page 4 of 50 7 On the next screen Fig 3 7 select which version 97 or 2000 of Microsoft Access that you would like Edge software to be compatible with If you are unsure or if Microsoft Access is not installed on your PC select Access 97 Select Next when finished 75 Setup NKLEdge gt Setup NKLEdge Select Destination Directory Select Components Where should NKLE dge be installed Which components should be installed Select the folder where you would like NKLE dge to be installed then click Next Select the components you want to install clear the components you do not want to install Click Next when you are ready to continue C Program Files NKLE dge gt t ith GCA Compatible with Access 2000 SE o Vi oC Compatible with Access 2000 er Visio Converter C3 Acro Software O Adobe O Ahead 3 Analog
40. ur Auto Calls To use this feature 1 Select the Reports menu and then select AutoCalls Status Fig 9 1 See DB Administration AuboCalls Status Autor alls Information Information Retrieved Fig 9 1 2 To check the previous status of a location first select the Previous option and then select the date of the Auto Call s you want to check A list of all the Auto Calls that were attempted on the selected date will be displayed Fig 9 2 If the safe called in without any issues its serial number will be displayed under the Successful column If the safe did not call in as scheduled its serial number will be displayed in the Unsuccessful column a AutoCall Status Hs calls 4 a C Current LR n 08 31 09 Mods essfull Unsuccessful 12345 Fig 9 2 3 To check the current status of your scheduled Auto Calls select the Current option A list of all the safes by serial number scheduled for Auto Calls will be displayed Fig Edge Software User Manual Page 39 of 50 9 3 Successful indicates the safe has transmitted while Pending indicates the safe has not called as of the time of the status check LIS AutoCall Status Autocals C Previous Connect ions on 09 02 03 Successfull Pending 12345 Fig 9 3 9 2 Auto Calls Information This feature allows you to retrieve information received from your Auto Calls To use this feature 1 Se
41. ystems must now be added to the Edge Software database 1 Select Configuration at the top of the program and then select Systems Fig 8 11 The System Information window will appear E NIiLEdgeService Configuration Systems Serial Ports Application Users Fig 7 11 Edge Software User Manual Page 25 of 50 2 Create a company name using the Company icon Fig 7 12a This procedure will normally be done with the assistance of a FireKing Phone Technician during the product Activation process described in Section 7 e Company Name Name of your company e Software Serial Number Required to use Edge Software Given to you by a FireKing phone technician during the product activation process This same number must also be entered into any XLV safes that you will be connecting to e Maximum Retries If Auto Call fails to connect this is the number of times that Edge will retry the connection before stopping e Maximum Time If Auto Call fails to connect this is the time of day that Edge will stop trying to connect Select Save Data when finished entering the company name and then close the company window to return to the System s Information window Fig 7 12b F m Companies Company M ame Anycompany Software Serial Number i 2345 Maximum Bees 10 Lompany i bd asinum Time mi E 100 gt IS Ki Save Data Cancel Store Number Is co Dh Fig 7 12a Fig 7 12b 3 Select the Add Safe I
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