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1. 5 HPZ HP APS HP XA HP 8 Atol E http www hp com go selfrepai amp HP CSR HPO TES Customer self repair 15 Illustrated parts catalog Server blade components Description Spare part Customer self number repair on page 5
2. fem Desio a Morzine conio po or Type maria o Sem bey Component identification 62 Nem Description Processor socket 1 populated Cache module connector The symbols amp correspond to the symbols located on the interconnect bays For more information see the HP Proliant BL460c G7 Server Blade Installation Instructions that ship with the server blade Mezzanine connector definitions mo pe Mezzanine connector x4 Type mezzanine card only Mezzanine connecior 2 x8 Type or Il mezzanine card A PCle x4 mezzanine connector supports x8 cards at up to x4 speeds A PCle x8 mezzanine connector supports x16 cards at up to x8 speeds DIMM slot locations DIMM slots are numbered sequentially 1 through 6 for each processor The supported AMP modes use the letter assignments for population guidelines Component identification 63 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 11111 hem Description Defio D fe o O 2 Rank 1R Single rank 2R Dual rank AR Quad rank Data width x4 Abit x8 8 bit Voltage rating L Low voltage 1 35v Blank or omitted Standard Memory speed 10600
3. HPA WAS HPO WAS TAS HP DA 58 FEEL Illustrated Parts Catalogoll No CSR SES 4 HP CSS E HES HPS CSR
4. To replace the component reverse the removal procedure Z CAUTION To prevent damage to the cache module during installation be sure the cache module is fully inserted before pressing down Removing the battery pack or capacitor pack To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 Removal and replacement procedures 35 4 Disconnect the BBWC or FBWC cable from the cache module 1 5 Remove the battery pack or capacitor pack To replace the component reverse the removal procedure Recovering the data from the cache Use one of the following procedures e Recovering data from the battery backed write cache on page 36 e Recovering data from the flash backed write cache on page 37 Recovering data from the battery backed write cache If the server blade fails use the following procedure to recover data temporarily stored in the BBWC Removal and replacement procedures 36 A CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge on page 22 1 Perform one of the following o Set up a recovery server blade station using an identical server blade model Do not install any internal drives or BBWC in this server blade HP recommends this option Find a server blade that has
5. Z CAUTION To prevent damage to the server blade apply pressure over the mezzanine connector when installing the mezzanine card Do not apply pressure to the edges of the card Removal and replacement procedures 31 1 Install the mezzanine card Press down on the connector to seat the board 2 Install the access panel Access panel on page 25 Hard drive backplane To remove the component Power down the server blade on page 23 Remove the server blade on page 24 Remove the access panel Access panel on page 25 Remove all hard drives Hard drive on page 26 me gt Remove all hard drive blanks Hard drive blank on page 26 A CAUTION Remove all hard drives and hard drive blanks before removing the hard drive backplane Removal and replacement procedures 32 6 Remove the hard drive backplane To replace the component 1 Install the hard drive backplane Press down on the hard drive backplane retainer to seat the board N A 4 Install the hard drives Hard drive on page 26 Install the hard drive blanks Hard drive blank on page 26 Install the access panel Access panel on page 25 oe ae Install the server blade Front panel hard drive cage assembly To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 Removal and replacement procedures 33 Remove the access panel Access panel
6. 1333 MHz 8500 1066 MHz DIMM type R RDIMM registered E UDIMM unbuffered with ECC For the latest supported memory information see the QuickSpecs on the HP website http www hp com System maintenance switch Component identification 64 To access redundant ROM set 51 55 and 56 to ON HP c Class Blade SUV Cable EU server blade front panel 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Component identification 65 Specifications Environmental specifications Temperature range O Relative humidity noncondensing Non operating 5 to 95 O 38 7 C 101 7 F E EE The following temperature conditions and limitations apply All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft up to 3048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed may reduce the upper temperature and humidity limits Operating with a fan fault or above 30 C 86 F may reduce system performance Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Maximum storage altitude corresponds to a minimum pressure of 70 kPa 10 1 psia Server blade specitications Weight maximum 7 53 kg 16 60 16 Specifications 66 Acronyms an
7. Customer self repair 8 Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es ob
8. Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto Customer self repair 6 NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito
9. 1 Access panel EXEC ES CS EC E RS EEN f ET E E E CR CS Illustrated parts catalog 16 EE number repair on page 5 RE I ERAS D TT b 2 13 GHz Intel Xeon E5506 processor Optional c 2 40 GHz Intel Xeon E5620 processor Optional d 2 53 GHz Intel Xeon E5630 processor Optional e 2 13 GHz Intel Xeon 15630 processor Optional f 2 66 GHz Intel Xeon E5640 processor Optional g 2 26 GHz Intel Xeon L5640 processor Optional h 2 66 GHz Intel Xeon X5650 processor Optional k 2 93 GHz Intel Xeon X5670 processor 594882 001 Optional ii b 146 GB SAS SFF 10 000 rpm dual port 6G Mandatory d 300 GB SAS SFF 10 000 rpm dual port 6G Mandatory f 60 GB SATA SFF 3G Mandatory g 120 GB SATA SFF 3G Mandatory h 160 GB SATA SFF 7 200 rpm 3G Mandatory i 250 GB SATA SFF 5 400 rpm 3G Mandatory i 500 GB SATA SFF 7 200 rpm 6G Mandatory CO o a PC3 10600E DDR3 1333 1 GB Mandatory b PC3 10600E DDR3 1333 2 GB Mandatory c PC3 10600R DDR3 1333 2 GB Mandatory d PC3 10600R DDR3 1333 2Rx4 4 GB Mandatory e PC3 10600E DDR3 1333 4 GB Mandatory f PC3 10600R DDR3 1333 1Rx4 4 GB Mandatory g PC3L 10600R DDR3 1333 4 GB Mandatory Illustrated parts catalog 17 Description Spare part Customer self number repair on page 5 h PC3 10600R DDR3 1333 8 GB 501536 001 E i PC3L 10600R DDR3 1333 8 GB 606427
10. Controller options are e The embedded controller supports non hot plug SATA hard drives Drive LEDs are not supported e Optional SATA controllers support hotplug SATA hard drives and drive LEDs e Optional SAS controllers support hot plug SAS or SATA hard drives and drive LEDs NOTE ACU does not support mixing SAS and SATA drives in the same logical volume Battery tray To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 Removal and replacement procedures 27 4 Remove the battery tray To replace the component reverse the removal procedure Mezzanine connector cover To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 4 Remove the mezzanine connector cover To replace the component reverse the removal procedure Removal and replacement procedures 28 DIMM baffles To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 4 Remove the DIMM baffle To replace the component reverse the removal procedure DIMMs P IMPORTANT This server blade does not support mixing RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS
11. enough empty drive bays to accommodate all the drives from the failed server blade and that meets all the other requirements for drive and array migration 2 Power down the failed server blade Power down the server blade on page 23 If any data is stored in the cache module a green LED on the module flashes every 2 seconds A CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Transfer the hard drives from the failed server blade to the recovery server blade station Perform one of the following o If the array controller has failed remove the cache module Removing the cache module on page 34 and battery pack Removing the battery pack or capacitor pack on page 35 from the failed array controller and install the cache module and battery pack on an array controller in the recovery server blade If the server blade has failed remove the controller cache module Removing the cache module on page 34 and battery pack Removing the battery pack or capacitor pack on page 35 from the failed server blade and install the controller cache module and battery pack in the recovery server blade 5 Power up the recovery server blade A 1792 POST message appears stating that valid data was flushed from the cache This data is now stored on the drives in the recovery server blade You can now transfer the drives and co
12. fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans ce cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parie del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente
13. initialization To identify the DIMMs installed in the server blade see DIMM identification on page 64 To remove the component Power down the server blade on page 23 Remove the server blade on page 24 1 2 3 Remove the access panel Access panel on page 25 4 Remove all DIMM baffles DIMM baffles on page 29 Removal and replacement procedures 29 5 Remove the DIMM To replace the component reverse the removal procedure Heatsink blank To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 4 Remove the heatsink blank To replace the component reverse the removal procedure Removal and replacement procedures 30 Mezzanine card Optional mezzanine cards enable network connectivity or provide Fibre Channel support For mezzanine card locations see the system board components on page 62 Because mezzanine cards are supported on multiple server blade models the mezzanine card may have captive screws that are not required to secure it to the server blade When installing a mezzanine card in this server blade only two captive screws are required To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 4 Remove the mezzanine card To replace the component
14. on page 25 Remove all hard drives Hard drive on page 26 Remove all hard drive blanks Hard drive blank on page 26 Remove the hard drive backplane Hard drive backplane on page 32 Remove the two T 15 screws from the front panel hard drive cage assembly pet E 0 Remove the front panel hard drive cage assembly To replace the component reverse the removal procedure Battery backed write cache and flash backed write cache procedures Two types of procedures are provided for the BBWC or FBWC option e Removal and replacement of failed components o Removing the cache module on page 34 o Removing the battery pack or capacitor pack on page 35 e Recovering the data from the cache on page 36 Z CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Removing the cache module To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 4 Remove all hard drives Hard drive on page 26 Removal and replacement procedures 34 Remove all hard drive blanks Hard drive blank on page 26 Remove the hard drive backplane Hard drive backplane on page 32 Remove the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 8 Remove the cache module
15. overtighten the heatsink screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws 3 Align and install the heatsink Alternate tightening the screws until the heatsink is seated properly 4 Install the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 Install the hard drive backplane Hard drive backplane on page 32 Install the hard drives Hard drive on page 26 Install the hard drive blanks Hard drive blank on page 26 Install the access panel Access panel on page 25 Naw Install the server blade Removal and replacement procedures 39 Processor WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent possible server malfunction do not mix processors of different speeds p p p p or cache sizes Refer to the label on the processor heatsink for a description of the processor CAUTION To prevent possible server blade overheating always populate each processor p p g ys pop p socket with a processor socket cover and a heatsink blank or a processor and a heatsink EX IMPORTANT Processor socket 1 must always be populated If processor socket 1 is empty the server blade does not power up To remove the component 1 NAME YON Update the system ROM Locate and download the latest ROM v
16. socket Refer to the server blade hood label for specific instructions Removal and replacement procedures 41 3 Press down firmly until the processor installation tool clicks and separates from the processor and then remove the processor installation tool Removal and replacement procedures 42 4 Close the processor retaining latch and the processor socket retaining bracket 5 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol to evaporate before continuing 6 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution CAUTION To avoid damage to the system board processor socket and screws do not g y p overtighten the heatsink screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws Removal and replacement procedures 43 7 Align and install the heatsink Alternate tightening the screws until the heatsink is seated properly 8 Install the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 9 Install the hard drive backplane Hard drive backplane on page 32 10 Install the hard drives Hard drive on page 26 11 Install the hard drive blanks Hard drive blank on page 26 12 Install the access panel Access panel on page 25 13 Install the server blade System board To remove the component 1 Power do
17. the access panel e HP Insight Diagnostics software HP Insight Diagnostics on page 53 Satety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Server blade warnings and cautions A WARNING To reduce the risk of shock or injury from high current electrical energy do not remove the server blade access panel and then install the server blade into the enclosure A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION Do not operate the server blade with the access panel removed Operating the server blade in this mann
18. the access panel on top of the server blade with the hood latch open Allow the panel to extend past the rear of the server blade approximately 0 8 cm 0 2 in 2 Engage the anchoring pin with the corresponding hole in the latch 3 Push down on the hood latch The access panel slides to a closed position Removal and replacement procedures 25 Hard drive blank Remove the hard drive blank To replace the component reverse the removal procedure Hard drive EX IMPORTANT Hotplug capability and drive LED support are only available when a supported optional controller is installed in the server To remove the component 1 Back up all data on the hard drive 2 Power down the server blade on page 23 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Removal and replacement procedures 26 3 Remove the hard drive To replace the component reverse the removal procedure When adding hard drives to the server blade observe the following general guidelines e The system automatically sets all drive numbers e Ifonly one hard drive is used install it in the bay with the lowest drive number e Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Optional storage controllers provide support for hot plug capability and drive LEDs
19. use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned w
20. 001 INLET 50156001 uen 00 Granges 619823001 our EE O EE System battery 234556 001 ET I a HP NC325m PCI Express Quad Port 1Gb Server 436011 001 Mandatory Adapter for c Class BladeSystem fsi b HP NC364m Quad Port 1GbE BL Adapter 448066 001 c HP NC382m Dual Port 1GbE Multifunction BL c 462748 001 Mandatory Adapter d HP NC522m Dual Port 10GbE Multifunction BL c 466309 001 Mandatory Adapter e HP NC532m Dual Port 10GbE BLc Adapter 466308 001 f HP NC542m Dual Port Flex 10 1OGbE 539933 001 Mandatory Multifunction BL c Adapter HP NC550m PCle x8 Dual Port 10 GbE Flex 10 586445 001 Mandatory Ethernet Adapter g h Mandatory a HP Blc Qlogic SCSI Dual Port Adapter 488081 001 14 Fibre Channel mezzanine Emulex LPe1 105 HP 4Gb FC HBA for HP c Class 405921 001 Mandatory BladeSystem b Emulex LPel 205 HP 8Gb FC HBA for HP c Class 456978 001 Mandatory BladeSystem c Qlogic QMH2462 4Gb FC HBA for HP c Class 405920 001 Mandatory BladeSystem d Qlogic QMH2562 8Gb FC HBA for HP c Class 455869 001 Mandatory BladeSystem e Brocade 804 8Gb FC HBA for HP BladeSystem c 592045 001 Mandatory Class 15 InfiniBand mezzanine lei a Qlogic 4X QDR IB Dual Port Mezzanine HCA for 583999 001 Mandatory HP BladeSystem c Class b HP 4X DDR IB Dual Port Mezzanine HCA for HP 450604 001 Mandatory BladeSystem c Class a P series cache module 256 MB 462974 001 Illustrated parts catalog 18 fen ewe
21. A TEE ATHREARENEE HP ERP HABA FAM AR PRIA E Mandatory 38A SAA THMSATE RSH RAI ERI ORR HP ERES HP HS MUU ARIST ASAIN HH Be FES EIA gt Optional 2988 ER ETRE PA SEN BED ARE ATELA gt DA RER HP ASA AIT BERBERT RESIDE VRS Ab aS EAR RIAD Me o No E RE HP SARS AREA MEN BASE ARA gt HP ERRADA gt ELBA EAS Ht Be Rire Bo Y Mandatory HPO DAS Optional PESE HPO DAS 3 No No HP SSS ze aa Illustrated parts catalog 21 Removal and replacement procedures Required tools You need the following items for some procedures e 1 15 Torx screwdriver provided inside
22. ARIS AT SSA SMH E ABR SS Bh AAR o BN SARTRE RDS RSA HSH ha AN EF ATT EZR gt MA MM RAZER HP BSI gt AA AEB A PEN TESS A Ritter A Re ARS EME gt RE FE HP SH RS RS ETRE RT AAASAREA gt HP SERRE FAS ff EE HAETAIE HE ES META o EAE RRR SETAE F CSR PHR FBT AE BLUR AK gt TERRAE FE RED WEF AGE RAITRE SAO MIB ASRS TAE HP RAE D gt BAHAR ia Sia RBS PRENDA ALARA HP ABER CSR HRB H EEA AMA hit o AEE SARE HP RARE REA CEA A 5 ALA 498 0480 HP ARIAS HR A AARC EBS MRE ABAD HP AIRES SEMEIA A A HP HERRMABRREARERA EE EAA MERA gt ME 4 89 CEPAS ARAMA gt SR E AIR ER BACAR gt Sh HP v http www hp com go selfrepair SRSA AAAS 1840 HP AIRE TALS REAR RR HP HS AR EEE Et o TERES AF MREBRAS CSR SABRES BINED MREER HP EEE HP He AIDA HEARTS ATA AIIM BARBERA o Customer self repair 14 HAS 580 FSS CSR HPE CSR
23. E en number repair on page 5 aa b Pseries BBWC 512 MB d P series battery 650 mAh Mandatory e Battery pack Mandatory f Cable 29 21 cm 11 5 in Mandatory g Cable SFP battery Mandatory h 512 MB FBWC Mandatory mr Pee b HP Smart Array P700m 256 Controller Mandatory c RAID controller SAS Mandatory cei a HP StorageWorks 80GB IO Accelerator for 507150 001 Mandatory BladeSystem c Class b HP StorageWorks 160GB IO Accelerator for 507151 001 Mandatory BladeSystem c Class c HP StorageWorks 320GB IO Accelerator for 507 152 001 Mandatory BladeSystem c Class a Server blade release lever b Server blade release button c Server blade release lever spring d Server blade release lever nut 20 HP c Class Blade SUV Cable 416003 001 Not shown Do not mix processors with different speeds or cache sizes Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider r
24. EATIL KARRIERT RHENET RA OAREEY EAICSUYTIX CSM RERI Y EER L TUTE C ERDALEUET HRB MIS DUT HELESBRAHPIAR MER RANDIR TOBA ICA SRBRELUAGR kSBRORBERVET Customer self repair 12 EP ETTI HP ERAS EF BE CSR BE UR SERENE RNA ME RIRE XX FEE WRASSE HP SK HP ARS RER MARSA WER Di A CSR ERRE HP REGA RIE HT EIR APX CSR AE RIRE BREAYMATHEM ME RISA HP BRAM MIA ADRSS ST E ikBAA LEA TEN SALAS RITHM DOME HEATHER Fit MRK EX HP HEURE MIREA BA is EAR IE DR SS AD HP A BEER FX EN ED MAN A RHE HP REALEZA AITE ATRMESARENES HP ERNST SE RMA D MARRER PHILA E CSR RHET DIERRE MAFSRARARIFTNHIBSER ERASE Tas FRO AL SBMA RA RESTAR RADAR HP HALL SAHARA AMT Bis A BN HP EEMMERI CSR MARIE EL PIM A DIU A BRA AO NPR 48 HP WREEK A RABI HP MARU MEMEMIRA GEE EH 5 PIB IERRA HP ARDER AD R Pre HAN BL BL ATARI EX ANSA BEE SR FARMER HP TRE SERIE SAAT HPA GETARIA AAA HE NUERA AX HP EPATRAS BESTEIRA AXE RAI Wa HP PA http www hp com go selfrepair abt REARS 580 HP ARSS A RE RIAA MEARS MPAA REARS RAHM HP HH REE RAB SERI CSR ABA SBIR RIBA HP EURE MX IZARS SIT ik RA LRA Customer self repair 13 SPB TIME HP Marat Sat S SR BATHE CSR PSALMS RHEE AS REED AREA BA ABRE gt ANR TE BARRO HP EX HP ARR FE REI ASSISES TA FAIRE A CSR E HRZ gt Bll HP HEARS ALS AGE EER gt CSR STD APPAR FIN SR BT HHEP ERASE EEE ORB HP SHAS HP HS Bau RUE
25. HP ProLiant BL460c G7 Server Blade Maintenance and Service Guide ar E Part Number 613019 001 August 2010 First Edition Copyright 2010 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Intended audience This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations Contents RO D Le FRA aara AOC AO TOO RP tehhdienkde 3 Parts only warranty service nn nonnon nn near EEE near aeee nn nono n nn nnnonnnrnnnnnnnnnnnnonnnnnnnonnnnss 5 o A A ONT Cee Tae ane 16 Server blade components iii eee 16 Removal and replacement procedures ss 22 Required tools iii 22 Safety considerations ire 22 Preventing electrostatic discharge ss 22 Server bl
26. La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend 16116 f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch
27. NG To reduce the risk of injury from a hot component allow the surface to cool before touching A a This symbol indicates that the component exceeds the recommended weight for one individual to handle safely 5 82 6 44 kg WARNING To reduce the risk of personal injury or damage to the equipment 12 82 14 20 observe local occupational health and safety requirements and guidelines for lb manual material handling A These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power ETE Sant WARNING To reduce the risk of injury from electric shock remove all power ee cords to completely disconnect power from the system Server blade preparation To service any internal server blade component power down the server blade and remove it from the enclosure Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures perform a backup of critical server data and programs Depending on the Onboard Administrator configuration use one of the following methods to power down the server blade e Use a virtual power button selection through iLO 2 Removal and replacement procedures 23 This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the
28. Removing the battery pack or capacitor pack on page 35 from the failed server blade and install the controller cache module and capacitor pack in the recovery server blade Power up the recovery server blade A 1792 POST message appears stating that valid data was flushed from the cache This data is now stored on the drives in the recovery server blade You can now transfer the drives and controller if one is used to another server blade Heatsink Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To remove the component SS ee Power down the server blade on page 23 Remove the server blade on page 24 Remove the access panel Access panel on page 25 Remove all hard drives Hard drive on page 26 Remove all hard drive blanks Hard drive blank on page 26 Remove the hard drive backplane Hard drive backplane on page 32 Remove the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 Remove the heatsink To replace the component 1 Clean the old thermal grease from the processor with the alcohol swab Allow the alcohol to evaporate before continuing Removal and replacement procedures 38 2 Remove the thermal interface protective cover from the heatsink Z CAUTION To avoid damage to the system board processor socket and screws do not
29. ade warnings and cautions rr ttar EEEE o aaa nan n nr nan nrnnn nr cena esent 22 Symbols on equipment cieererreretnesereantoceeeanaocerena ae nnn 23 Server blade preparation nnn nnn 23 Power down the server blade asnos dis ico edi a RR ATI 23 Remove the server blade ss 24 IN 25 Hard drive dE sd donates 26 E PO ees ess 26 Bt AANA een FIR ACI O seeded an iene ARES RITI 27 Mezzanine connector COVEr iii ieri ttt ttt ttt ttt ttt tett CeeS CCS eee CCS CCS CLCS CCE rei iene rene 28 A 29 OR 29 AP Cp eA E as 30 PA NTS OR i PR RD e D den mn RE 31 Hard drive backplane ssa cri ae Ea E a ie ei 32 Front panel hard drive cage assembl es tone iia 33 Battery backed write cache and flash backed write cache procedures nano 34 Removing the cache Modena 34 Removing the battery pack or capacitor pack iii 35 Recovering the data from the cds orar 36 ELL PR IE 38 Processor A i pai en 40 Systemboard isai O AAA 44 System DONEN A o ee e e E enn e Ee EE ERE E aE a iis 49 Server blade release lever naar aa a EE 51 Release butten ro 51 HP Trusted Platform Modules ban rr 52 ee on cr DI e Po a SR RR 53 HP Insight Dict Lee la dm 53 HP Insight Diagnostics survey amenant ion 53 Integrated Management galla 54 HP Insight Remote Support software cisscsissccssasarcnabatsnsncenasarenasacananeeesabashboatndssssgnsdkesvarsepaeageddhesveanabeaanananaees 54 USB support and functi
30. all the hard drives Hard drive on page 26 Removal and replacement procedures 48 13 14 15 Install the hard drive blanks Hard drive blank on page 26 Install the access panel Access panel on page 25 Install the server blade After you replace the system board you must re enter the server blade serial number and the product ID 1 2 3 4 8 9 10 11 During the server blade startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server blad
31. d abbreviations BBWC battery backed write cache CSR Customer Self Repair ESD electrostatic discharge FBWC flash backed write cache FC Fibre Channel HBA host bus adapter HCA Host Channel Adapter HP SIM HP Systems Insight Manager iLO 3 Integrated Lights Out 3 IML Integrated Management Log PCle peripheral component interconnect express PSP ProLiant Support Pack Acronyms and abbreviations 67 RBSU ROM Based Setup Utility SAS serial attached SCSI SATA serial ATA SFF small form factor SIM Systems Insight Manager SUV serial USB video TPM trusted platform module UID unit identification USB universal serial bus Acronyms and abbreviations 68 Index A access panel 16 25 additional information 53 backplane hard drive 32 batteries replacing 49 battery 16 49 62 battery pack removing 35 battery tray 16 27 battery backed write cache BBWC 34 36 battery backed write cache cabling 56 battery backed write cache procedures 34 36 BBWC battery backed write cache 34 36 BBWC battery pack cabling 56 buttons 59 6 cables 56 cabling 56 cache module removing 34 cautions 22 components 16 22 23 25 31 52 59 components identification 59 61 connectors 59 CSR customer self repair 5 customer self repair CSR 5 16 D data recovery 36 37 diagnostic tools 53 diagnostics utility 53 DIMM baffles 16 29 DIMM slot locatio
32. de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pe as CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia
33. dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten fiir diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese 16116 sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center Customer self repair 7 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Do
34. do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servi o postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Customer self repair 10 Servi o de garantia apenas para pe as A garantia limitada da HP pode inclu
35. e automatically reboots System battery If the server blade no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years A WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component RUN Power down the server blade on page 23 Remove the server blade on page 24 Remove the access panel Access panel on page 25 Remove all hard drives Hard drive on page 26 Remove all hard drive blanks Hard drive blank on page 26 Removal and replacement procedures 49 Remove the hard drive backplane Hard drive backplane on page 32 Remove the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 8 Remove the battery tray from each side of the chassis Battery tray on page 27 Removing DIMMs heatsinks processors and mezzanine cards is not required for this procedure 9 Remove the syste
36. emerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Optional Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto SNo Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Illustrated parts catalog 20 Mandatory HA REED MARIE DUT LES RAHPILR RAR ERMENDIE IIX TOBBY EXI SERA EU AAA SAISIR EN ET Optional EE REBCISEMEE CI RM COMMEMERCEBACT ARABIC LES A HRAHPIL BUERE RI SNSBAIIS BROLFORAIC A Ni REY EA ABO REA ENTE RA RALTOHTE EE lt RE EaEEITALtATEET No Bs PNO RORA HEBER CID EtA MRORMEMRT SHITE HPEKISHPEMARP RICK BEBAEROIDALTUET BARDO AMARE BCIE CHS EMRREN TUNES Mandatory RAIER EREA LAATRE MRK HP LR MHMABREXAERAMALEA Optional ARI SAM UAE THEME TENERE ATTESI Ait WREEK HP HSE DUARTE A IA ate EAR EARS AS HP REMAIN AA No HE HP BH MIRUHAS ES
37. eplace the part These parts are identified as No in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Illustrated parts catalog 19 Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit SNo Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addiz
38. er results in improper airflow and improper cooling that can lead to thermal damage Z CAUTION When performing non hot plug operations you must power down the server blade and or the system However it may be necessary to leave the server blade powered up when performing other operations such as hot plug installations or troubleshooting Removal and replacement procedures 22 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions 1 This symbol indicates the presence of hazardous energy circuits or electric shock h hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel A amp This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure A This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNI
39. ersion from the HP website hitp www hp com support Follow the instructions on the website to update the system ROM Power down the server blade on page 23 Remove the server blade on page 24 Remove the access panel Access panel on page 25 Remove all hard drives Hard drive on page 26 Remove all hard drive blanks Hard drive blank on page 26 Remove the hard drive backplane Hard drive backplane on page 32 Remove the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 Remove the heatsink Heatsink on page 38 Open the processor retaining latch and the processor socket retaining bracket Removal and replacement procedures 40 11 Using your fingers remove the failed processor To replace the component Z CAUTION To avoid damage to the system board processor socket and screws do not overtighten the heatsink screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws EX IMPORTANT Be sure the processor remains inside the processor installation tool 1 Ifthe processor has separated from the installation tool carefully re insert the processor in the tool 2 Align the processor installation tool with the socket and install the spare processor A CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the
40. essor retaining latch and the processor socket retaining bracket Removal and replacement procedures 46 b Remove the processor socket protective cover 3 Install the processor socket cover onto the processor socket of the failed system board 4 Install the processor on the spare system board Z CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Refer to the server blade hood label for specific instructions Z CAUTION Always install the processor parallel to the system board to avoid damage to the pins Removal and replacement procedures 47 5 Close the processor retaining latch and the processor socket retaining bracket 6 Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 7 Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution 8 Install the heatsink Heatsink on page 38 EX IMPORTANT Install all components with the same configuration that was used on the failed system board 9 Install all components removed from the failed system board 10 Install the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 11 Install the hard drive backplane Hard drive backplane on page 32 12 Inst
41. h http www hp com support Proliant TSG fr e Italian http www hp com support Proliant TSG it e Spanish http www hp com support Proliant TSG sp e German http www hp com support Proliant TSG e Dutch http www hp com support Proliant TSG nl e Japanese http www hp com support Proliant TSG jp The HP BladeSystem c Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c Class enclosures This guide explains how to use the Insight Display to troubleshoot enclosures and it includes a flowchart to help you navigate the troubleshooting process To view the guide see the HP website http www hp com support BladeSystem Enclosure TSG en HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server blade management Available in Microsoft Windows and Linux versions the utility helps to ensure
42. ice Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de Customer self repair 9 bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website hitp www hp com go selfrepair Garantieservice Parts Only Het is mogelijk dat
43. ionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet 2Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen SNo Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2Optional Opci
44. ir um servico de garantia apenas para pegas Segundo os termos do servico de garantia apenas para pegas a HP fornece as pe as de reposi o sem cobrar nenhuma taxa No caso desse servi o a substitui o de pe as CSR obrigat ria Se desejar que a HP substitua essas pecas ser o cobradas as despesas de transporte e m o de obra do servico Customer self repair 11 BRESACERGRIY EZ SEO AL ARROB IRA MR SEMI HNR SAORSA CEE CSR HAND EF SOI CST ERAS AIEA TE 2 E HP HPELIXHPIERAT IIS AHB UA Ha HPETORAEEE SHRICKERL RERICIMLICUAREERF CABRIEL FO2 5 UA Edo DA REBCRENDAD AMINO LERERO HICE ERA RMEN DIARIA FO BEY CAZIBS SRBREKVUAFRMESRICBRENET EE REBCREM MERCI Nm COMA REBCHERNTI Mimi DUT LE REA UFR ERA EN SA SRV EFPIA Eh SREY EA ABO REA ICI TS AA SRL TUM I ER REEF EXAERIFSCEMTEET E HPRRO ROMMIS MEBCBBACLHVECA MORI MI DI IIA HEHEH EIR RATA SHRUERADAE LU ET MANGO MIE HARRIE CHER SHS SAM ENTUET BP PATES ko TIE CREABAN IAEA LESS Ete MICK OTIS BORRAR REL CEI KYUMBERISMUAIC lt SICH 8 CE LATE IRAN EU ES RF R DE TS EE HPOBERABDOI REL TAH ARAE FRLET RAD COSER ERICA AMAA EHPIDRAS AGERADE SARR NATOETS MMA EPI ET DUENDE HEMBRA ARIS RDA CAMA HPISRE LT ESL ARR ER ET SSS BULROMARICMBBRt E LIANT lt EEL RAM ARIAL ANDA HP D ARE AHRR NET RE BCBHORIAIL HKbEX48KLUBARERE RAIL KAS SERATE Siae LET gt aban ARE EA HPRREYH EA ICE MAOMREES EAMBRENSRAMHVEF COV
45. ith the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Customer self repair 5 Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez a HP de remplacer ces
46. kumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlieBlich f r 16116 Gem f den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una repa
47. ligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden vitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Serv
48. m board 10 Identify the battery location System board components on page 62 11 Remove the battery EX IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure Removal and replacement procedures 50 Server blade release lever To remove the component AA Power down the server blade on page 23 Remove the server blade on page 24 Remove the access panel Access panel on page 25 Remove all hard drives Hard drive on page 26 Remove all hard drive blanks Hard drive blank on page 26 Remove the hard drive backplane Hard drive backplane on page 32 Remove the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 Remove the server blade release lever To replace the component reverse the removal procedure Release button To remove the component 1 me Power down the server blade on page 23 Remove the server blade on page 24 Remove the access panel Access panel on page 25 Remove all hard drives Hard drive on page 26 Remove all hard drive blanks Hard drive blank on page 26 Remove the hard drive backplane Hard drive backplane on page 32 Remove the front panel hard drive cage assembly Front panel hard drive cage assembl
49. n standby mode by observing that the system power LED is amber Remove the server blade A CAUTION Do not use the server blade release lever to lift or carry the server blade Always support the weight of the server blade by handling the chassis directly Improper use can damage the release lever and the server blade To remove the component 1 Identify the proper server blade 2 Power down the server blade on page 23 Removal and replacement procedures 24 3 Remove the server blade 4 Place the server blade on a flat level work surface WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Access panel To remove the component 1 Power down the server blade on page 23 2 Remove the server blade on page 24 3 Lift the access panel latch and slide the access panel to the rear 4 Remove the access panel Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them A CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD To replace the component 1 Place
50. nine card 31 mezzanine connector covers 16 28 mezzanine connectors 62 63 N NIC network interface card 62 P part numbers 16 power button LED 60 Power On Standby button 59 powering down 23 preparation procedures 23 processor socket 62 processors 16 40 62 R recovering the data from the cache 36 37 release button 51 59 removal and replacement procedures 22 removing the access panel 25 removing the server blade 24 removing the system board 44 replacement procedures 22 required tools 22 5 safety considerations 22 safety information 22 SAS drives 16 61 SAS hard drive LEDs 61 SAS SATA LED combinations 61 SATA hard drive 16 61 SATA hard drive LEDs 61 SD card module 16 serial connector 65 serial label pull tab 59 server blade release lever 16 51 59 server blade specifications 66 specifications 66 specifications environmental 66 specifications server blade 66 static electricity 22 SUV connector 56 59 65 symbols on equipment 23 system battery 16 49 system board 16 44 system board battery 62 system board components 62 63 system components 59 system maintenance switch 62 64 T tools 22 53 Torx screwdriver 22 TPM Trusted Platform Module 52 troubleshooting 53 troubleshooting resources 53 Trusted Platform Module TPM 52 U USB connectors 65 USB devices 56 USB support 55 utilities 53 V video connector 65 video connector cabling 65 video devices 56 W warning
51. ns 62 63 DIMMs 16 29 62 electrostatic discharge 22 enclosure connector 62 enclosure connector cover 16 62 environmental specifications 66 external cables 56 external USB functionality 55 F FBWC cabling 56 FC mezzanine 16 features 59 Fibre Channel mezzanine 16 flash backed write cache procedures 34 37 front panel buttons 59 front panel components 59 front panel LEDs 60 front panel hard drive cage assembly 16 33 H hard drive backplane 16 32 hard drive backplane connector 62 hard drive bays 59 hard drive blanks 16 26 hard drive LEDs 61 hard drives 16 26 61 hard drives determining status of 61 hardware kit 16 29 health LEDs 60 61 heatsink 16 38 heatsink blank 16 30 38 HP c Class Blade SUV Cable 56 59 65 HP Insight Diagnostics 22 53 HP Insight Diagnostics survey functionality 53 HP Insight Remote Support software 54 illustrated parts catalog 16 IML Integrated Management Log 54 Insight Diagnostics 22 53 Integrated Management Log IML 54 internal cables 56 internal USB functionality 55 L LED health 60 61 Index 69 LED power button 60 LED system power 60 LEDs 59 61 LEDs front panel 61 LEDs hard drive 61 LEDs NIC 60 LEDs SAS hard drive 61 LEDs SATA hard drive 61 LEDs unit identification UID 60 local KVM accessing a server blade with 57 local media devices accessing 58 M memory 16 64 mezzanine board connectors 62 mezzanine boards 16 mezza
52. ntroller if one is used to another server blade Recovering data from the flash backed write cache If the server blade fails use the following procedure to recover data temporarily stored in the FBWC A CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge on page 22 1 Perform one of the following o Set up a recovery server blade station using an identical server blade model Do not install any internal drives or FBWC in this server blade HP recommends this option Find a server blade that has enough empty drive bays to accommodate all the drives from the failed server blade and that meets all the other requirements for drive and array migration Power down the failed server blade Power down the server blade on page 23 Transfer the hard drives from the failed server blade to the recovery server blade station Perform one of the following o If the array controller has failed remove the cache module Removing the cache module on page 34 and capacitor pack Removing the battery pack or capacitor pack on page 35 from the failed array controller and install the cache module and capacitor pack on an array controller in the recovery server blade Removal and replacement procedures 37 o If the server blade has failed remove the controller cache module Removing the cache module on page 34 and capacitor pack
53. onal componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto SNo No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als u HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening 2Optional Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aang
54. onality 000000 nnn 55 USB supportive NANT 55 Internal USB functionality iii siri rr ereeeerererenanero rena narrar aaeererenanescrenaneoceeaaaaerernanerernds 55 ea 56 BBWC battery pack or FBWC capacitor pack obligation 56 Using the HP c Class Blade SUV Cable iii ria 56 Connecting locally to a server blade with video and USB devices 56 Accessing a server blade with local Moa 57 Accessing local media devices gaita 58 A AA SY Front panel components na nnn 59 Front panel LEDS ccc 60 SAS and SATA hard drive AA ndo ido aa RA 61 SAS and SATA hard drive LED combinations nono nnn 61 System board components sise 62 Mezzanine connector detinifions s ccsciscsssecssasneencaearanesssanntssseeneanentanasetassassbiacsendoseastaasbscassniearaseansess 63 DIMM slot locations rinata 63 DIMM identification aterrizan ee ina eens 64 System maintenance switch sise 64 HP c Class Blade SUV Cable ansia ROTA UR FS A 65 AAN A O AO DE DPS DR PRP ORDER VIE AD SOIA ROIO lod 66 Environmental specification a LL ai 66 Server blade specilications i sura a 66 accese 67 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the
55. onments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Diagnostic tools 54 Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software for free go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right USB support and functionality USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following POST RBSU Diagnostics DOS Operating environments which do not provide native USB support Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on the front of the rack and physical access to secure data External USB functionality HP provides e
56. or always squeeze the release buttons on the sides of the connector Failure to do so can result in damage to the equipment 1 Connect the SUV cable to the server blade Connect the video connector to a monitor Connect a USB mouse to one USB connector Sol PP Connect a USB keyboard to the second USB connector tem Dosen o Cabling 57 Accessing local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD DVD ROM or a USB diskette Use a USB hub when connecting a USB diskette drive and or USB CD ROM drive to the server blade The USB hub provides additional connections Connect the HP c Class Blade SUV cable to the server blade Connect the video connector to a monitor 1 2 3 4 Connect a USB hub to one USB connector Connect the following to the USB hub o USB CD DVD ROM drive USB keyboard USB mouse USB diskette drive Description Monitor USB CD DVD ROM drive or diskette drive eo o e O 16 HP c Class Blade SUV Cable Cabling 58 Component identification Front panel components em Join ooo wom CE ECC 00000 fever lode rame E esae OOOO The SUV connector and the HP c Class Blade SUV Cable are for some server blade configuration and diagnostic procedures Component identification 59 Fron
57. or Windows IML Viewer o For Linux IML Viewer Application e From within the iLO 2 user interface e From within HP Insight Diagnostics on page 53 For more information see the Management CD in the HP Insight Foundation suite for ProLiant HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e HP Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e HP Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN envir
58. pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d
59. proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 53 provides survey functionality that gathers critical hardware and software information on ProLiant server blades Diagnostic tools 53 This functionality supports operating systems that may not be supported by the server blade For operating systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every SmartStart assisted HP Insight Diagnostics installation or it can be installed through the HP PSP NOTE The current version of SmartStart provides the memory spare part numbers for the server blade To download the latest version see the HP website hitp www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within Survey Utility e From within operating system specific IML viewers o For NetWare IML Viewer o F
60. raci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al
61. s 22 warranty 5 Index 70
62. server blade enters standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server blade to enter standby mode This method forces the server blade to enter standby mode without properly exiting applications and the OS It provides an emergency shutdown method if an application stops responding e Execute one of the following commands using the Onboard Administrator CLI poweroff server bay number or poweroff server bay number force The first command initiates a controlled shutdown of applications and the OS before the server blade enters standby mode The second form of the command forces the server blade to enter standby mode without exiting applications and the OS This emergency method forces a shutdown if an application stops responding Use the Onboard Administrator GUI to initiate a shutdown a Select the Enclosure Information tab and then select the Overall checkbox in the Device Bays item b Initiate a shutdown from the Virtual Power menu Select Momentary Press to initiate a controlled shutdown of applications and the OS Select Press and Hold to initiate an emergency shutdown of applications and the OS EX IMPORTANT When the server blade is in standby mode auxiliary power is still being provided To remove all power from the server blade remove the server blade from the enclosure After initiating a virtual power down command be sure that the server blade is i
63. t panel LEDs hom oun Sens 1 UID LED Blue Identified Blue flashing Active remote management Off No active remote management 2 Health LED Green Normal Amber flashing Degraded condition Red flashing Critical condition 3 Flex 1 LED Green Network linked Green flashing Network activity Off No link or activity 4 Flex 2 LED Green Network linked Green flashing Network activity Off No link or activity ee EU System power LED Green On Amber Standby auxiliary power available Off Off Actual NIC numbers depend on several factors including the operating system installed on the server blade Component identification 60 SAS and SATA hard drive LEDs em Description Fault UID LED amber blue Online LED green SAS and SATA hard drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue On off or Alternating amber The drive has failed or a predictive failure alert has been flashing and blue received for this drive it also has been selected by a management application On off or Steadily blue The drive is operating normally and it has been selected by a flashing management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible O of The drive is online but it is not active c
64. urrently Flashing regularly Amber flashing Do not remove the drive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Do not remove the drive Removing a drive may terminate the 1 Hz current operation and cause data loss The drive is rebuilding erasing or it is part of an array that is undergoing capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been irregularly regularly 1 Hz received for this drive Replace the drive as soon as possible Component identification 61 Online activity Fault UID LED Interpretation LED green amber blue Flashing Off The drive is active and it is operating normally irregularly Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible Of The drive is offline a spare or not configured as part of an array System board components
65. wn the server blade on page 23 2 Remove the server blade on page 24 3 Remove the access panel Access panel on page 25 4 Remove all hard drives Hard drive on page 26 5 Remove all hard drive blanks Hard drive blank on page 26 6 Remove the hard drive backplane Hard drive backplane on page 32 7 Remove the front panel hard drive cage assembly Front panel hard drive cage assembly on page 33 8 Remove all DIMMs DIMMs on page 29 Remove all mezzanine cards if installed Mezzanine card on page 31 10 Remove the heatsink Heatsink on page 38 Removal and replacement procedures 44 11 Open the processor retaining latch and the processor socket retaining bracket Z CAUTION To avoid damage to the processor e Handle the processor only by the edges e Do not touch the bottom of the processor especially the contact area 12 Using your fingers remove the processor from the failed system board A CAUTION To avoid damage to the system board e Do not touch the processor socket contacts e Always install the processor socket cover after removing the processor from the socket e Do not tilt or slide the processor when lowering the processor into the socket Removal and replacement procedures 45 13 Remove the system board assembly To replace the system board 1 Install the spare system board 2 Prepare the processor socket on the spare system board a Open the proc
66. xternal USB support to enable local connection of USB devices for server blade administration configuration and diagnostic procedures For more information see Using the HP c Class Blade SUV Cable on page 56 For additional security external USB functionality can be disabled through RBSU Disabling external USB support in RBSU disables the USB connectors on the HP c Class Blade SUV Cable Diagnostic tools 55 Cabling BBWC battery pack or FBWC capacitor pack cabling e Cache module cabling Use the 60 96 cm 24 00 in cable Using the HP c Class Blade SUV Cable The HP c Class Blade SUV Cable enables the user to perform server blade administration configuration and diagnostic procedures by connecting video and USB devices directly to the server blade For SUV cable connectors see HP c Class Blade SUV Cable on page 65 Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices Cabling 56 e USB hub e USB keyboard e USB mouse e USB CD DVD ROM drive e USB diskette drive Numerous configurations are possible This section offers two possible configurations For more information see USB support and functionality on page 55 Accessing a server blade with local KVM For this configuration a USB hub is not necessary To connect additional devices use a USB hub A CAUTION Before disconnecting the SUV cable from the connect
67. y on page 33 Remove the system board System board on page 44 Removing DIMMs heatsinks processors and mezzanine cards is not required for this procedure Removal and replacement procedures 51 9 Remove the release button To replace the component reverse the removal procedure HP Trusted Platform Module The TPM is not a customer removable part AN CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board System board on page 44 Contact an HP authorized service provider for a replacement system board and TPM board Removal and replacement procedures 52 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification error message interpretation issue resolution and software maintenance on ProLiant servers and server blades This guide includes problem specific flowcharts to help you navigate complex troubleshooting processes To view the guide select a language e English http www hp com support Proliant TSG en e Frenc

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