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VTech Cordless Phone User Manual

1. 27 Add a directory entry 28 Review and dial from the directory 2 02005 30 Alphabetical search 30 Edit a directory entry 31 Delete a directory entry 31 Speed dials ssns siguresa pe waiss 32 Assign a speed dial entry 32 Reassign a speed dial entry 33 Dial a speed dial number 33 Delete a speed dial entry 33 Caller ID anann 34 About callerID 34 Information about caller ID with call WAG ea e ae ie enwed 34 Caller ID log onanan 35 Missed call indicator 35 Memory match 36 Review and dial from the caller IDlog 36 Table of contents View dialing options 37 Save a caller ID log entry to the directory 0 00005 38 Delete the caller ID log entries 39 Caller ID log screen messages 39 Appendix 22e0e005 40 Expand your telephone system 40 Add and register a handset 40 Replace a handset 41 Screen messages 42 Handset and telephone base indicators anaana anaana 44 Battery estecisressiscccin insa 45 Troubleshooting 46 Important safety instructions 53 Precautions for users of implanted cardiac pacemakers 54 Operating range 54 ECO mode 0 05 54 Maintenance 00 55 About cordless telephones 56 Th
2. 5 Tabletop to wall mount installation 5 Wall mount to tabletop installation 6 Telephone base layout 7 Handset layout 8 Telephone settings 10 Using the menu 10 Ringer volume 10 Ringer tone 005 11 Quiet mode 00085 11 Set date andtime 12 LCD language 13 Voicemail number 14 Clear voicemail 15 Key 1ON is sbi de eee dee eb niaes 16 Home area code 16 Dial mode 17 Telephone operation 18 Make acall 18 Predialacall 18 Answer a call 4 18 Endacall 0 18 Speakerphone 18 Volume nannaa anaana 19 Mute eo iine mia anaa eae aaa 19 Call waiting 04 19 Temporary ringer silencing 19 Temporary tone dialing 20 Redial y aeai cg a ham autre a 20 Check voicemail 21 Chain dialing 21 Web address 04 22 Transferacall 22 Find handset 23 Multiple handset use 24 Join a call in progress 24 Intercom 2 0 2 2 20s 25 Answer an incoming call during an intercom call 04 25 Call transfer using intercom 26 Directory 2 2 062 s cece eee eee 27 About the directory
3. Press MENU when the phone is not in use Press w or A to scroll to Directory then press SELECT Press w or A to scroll to Speed dial then press SELECT BR O N Press w or A or use the dialing keys to choose the desired speed dial location then press DELETE The handset displays g Clear SD X 7 5 Press SELECT to confirm You hear a confirmation tone Deleting the speed dial entries does not affect the entries in the directory ECO T 33 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers Depending on your service subscription you may see the callers number or the callers name and number that are sent by your telephone service provider after the first or second ring Caller ID allows you to see the name number date and time of calls Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID
4. 2 Press w or A until the handset displays Set date time then press SELECT g 3 Press w or A to select the month then press SELECT or use the dialing keys to enter a two digit number 01 12 4 Press w or A to select the date then press SELECT or use the dialing keys to enter a two digit number 01 31 ECO T 5 Press w or A to select the year then press SELECT or use the dialing keys to enter a two digit number 00 99 then press SELECT 6 Press wor A to select the hour then press SELECT or use the dialing keys to enter a two digit number 01 12 ECO T 7 Press w or A to select the minute then press SELECT or use the dialing keys to enter a two digit number 00 59 8 Press w or Ato select AM or PM 9 Press SELECT to save the settings You hear a confirmation tone ES The handset plays two beeps if you enter an invalid number Telephone settings LCD language You can select English French or Spanish to be used in all screen displays 1 Press MENU when the handset is not in use 2 Press V or A until the handset displays Settings then press SELECT ECO 1h 3 Press SELECT to choose LCD language 4 Press w or A to choose English Frangais or Espanol then press SELECT e The screen displays Set English when you el choose English ECO e The screen displays Set Francais when you choose Fran ais ECO T
5. ECO ECO El ECO ECO Th ECO T ECO Tr ECO T Telephone operation Find handset Use this feature to find all system handsets To start paging e Press amp FIND HANDSET on the telephone base when not in use All idle handsets ring and display Paging To end paging e Press amp FIND HANDSET on the telephone base OR e Press tax OFF or any dialing key 0 9 TONEX or QUIET on a handset OR e Place the handset in the telephone base or charger Es e Do not press and hold a FIND HANDSET for more than 4 seconds It may lead to handset deregistration e Press MUTE to turn off the ringer of a handset temporarily Paging tone continues on all other handsets 23 Multiple handset use Join a call in progress You can use up to two handsets at the same time on an outside call You can buy additional expansion handsets CS6609 for this telephone base You can register up to five handsets to the telephone base To share an outside call e When a handset is already on a call and you would like to join the call press tax or t on the other handset e To exit the call press OFF or place the handset in the telephone base or charger The call continues until both handsets hang up 24 Multiple handset use Intercom Use the intercom feature for conversations between two handsets You c
6. e f the destination handset does not answer within 100 seconds is in use on a call or is out of range the originating handset displays Unable to call and then reconnects to the outside call 3 From this intercom call you have the following options e You can let the destination handset join you on the outside call in a three way conversation Press and hold INT on the originating handset e You can transfer the call Press OFF or place your handset back in the telephone base or charger Your handset displays Transferred The destination handset is then connected to the outside call e You can press INT to switch between the outside call Outside call displays and the intercom call Intercom displays e The destination handset can end the intercom call by pressing OFF or by placing the handset back in the telephone base or charger The outside call continues with the original system handset 26 Directory About the directory The directory can store up to 50 entries which are shared by all system handsets Each entry may consist of a phone number up to 30 digits and a name up to 15 characters Directory entries are shared by all system handsets Any modifications made on one handset apply to all system handsets When you access the directory without records the screen displays Directory empty When the directory is full and you try to save an entry the screen displays Directory full When you try to
7. e Press to scroll down while in a menu or reviewing the directory caller ID log or redial list e While entering numbers or names in the directory press to move the cursor to the left MENU SELECT e Press to show the menu page 10 e While in a menu press to choose an item or save an entry or setting OFF CANCEL e During a call press to hang up e While the handset is ringing press to silence the ringer temporarily page 19 e Press and hold to erase the missed call indicator when the phone is not in use page 35 e While in a menu press to return to the previous menu or press and hold to return to idle mode without making changes MUTE DELETE e While on a call press to mute the microphone page 19 e While using the dialing keys press to delete digits or characters page 18 and page 28 e While the handset is ringing press to silence the ringer temporarily page 19 e When reviewing the directory caller ID log or redial list press to delete the displayed entry page 31 page 39 or page 20 QUIET e Press and hold to set and turn on the quiet mode or turn it off page 11 e Press repeatedly to show other dialing options when reviewing a caller ID log entry page 37 INT e Press to start an intercom conversation or transfer a Call for multi handset models only page 25 and page 26 9 Telephone settings Using the menu You can use a cordless handset to change the telep
8. e The screen displays Set Espanol when you choose Espa ol 5 Press SELECT to save your selection You hear a confirmation tone ES If you accidentally change the LCD language to French or Spanish you can reset it to English easily by pressing MENU then entering X364 Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider you can save the voicemail number to 8 amp 4 1 on each handset for easy access When you want to retrieve voicemail messages press and hold amp 1 Contact your telephone service provider for more information and assistance about using your voicemail service To set your voicemail number 1 Press and hold X 1 when the phone is not in use 2 Use the dialing keys to enter the voicemail number up to 30 digits e Press wor Ato move the cursor to the left or right e Press DELETE to erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to insert a dialing pause a P appears 3 Press SELECT to save Then the handset dials the saved voicemail number OR 1 Press MENU when the handset is not in use 2 Press w or A to scroll to Settings then press SELECT E ECO 3 Press w or A to scroll to Voicemail then press SELECT 4 Use the dialing keys to enter the voicemail number up to 30 digits e Press wor A to move the cursor to the left or right a e Press DELETE to erase
9. If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply I get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or a surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your phone to a
10. When first purchased each expansion handset displays To register HS and See manual alternately You may need to charge the handset before registering to the telephone base For more details on battery charging see the table on page 4 To register a handset 1 Place the new non registered handset in the telephone base Do not place the handset in the charger 2 After about 10 seconds the handset displays Registering When the registration process completes the handset displays Registered and you hear a confirmation tone The registration process takes about 90 seconds to complete If the registration fails the handset displays Failed and then To register HS and See manual alternately remove the handset from the telephone base and place it back in to start the registration process again note e You cannot register a handset if any other system handset is in use e Only one handset can register to the telephone base at a time 40 Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset you must deregister all handsets that are registered to the telephone base Then register each handset individually To make deregistration easier read all of the instructions below before you begin To deregister all handsets 1 Press and hold amp FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the teleph
11. neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 57 Appendix Limited warranty How do you get warranty service To obtain warranty service in the USA please visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by
12. the problem is in your wiring or telephone service Contact your telephone service provider cannot dial out Try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone Wait an extra second before dialing If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise To register HS and See manual appear alternately on the handset and it does not work at all The handset may be deregistered from the telephone base Refer to Add and register a handset on page 40 to register the handset to the telephone base 46 Appendix Troubleshooting My cordless handset isn t performing normally Make sure you plug the power cord securely into the telephone base Plug the power adapter into a different working electrical outlet without a wall switch Move the cordless handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Other electronic products such as HAM rad
13. you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The ter
14. 15 21 Volume 10 19 WwW Wall mount installation 5 6 Warranty 57 58 Website 22 62 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES VTech is the registered trademark of VTech Holdings Limited Copyright 2012 for VTECH TELECOMMUNICATIONS LTD All rights reserved Version 1 05 12 91 006118 010 100 vtech
15. During a call press to increase the listening volume page 19 e Press to scroll up while in a menu or reviewing the directory caller ID log or redial list e While entering numbers or names in the directory press to move the cursor to the right REDIAL PAUSE e Press repeatedly to review the last 10 numbers dialed page 20 e While dialing or entering numbers press and hold to insert a dialing pause page 18 or page 28 SUFLASH e Press to make or answer a call page 18 e During a call press to answer an incoming call when you receive a call waiting alert page 19 1 e While reviewing a caller ID log entry press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory page 37 e Press and hold to set or dial your voicemail number page 14 and page 21 Dialing keys lt Il I e Press to enter numbers or characters e Press to answer an incoming call page 18 TONE e While on a call press to switch to tone dialing temporarily when using pulse service page 20 A e Press to make or answer a call using the handset speakphone page 18 e During a call press to switch between the handset speakerphone and the cordless handset page 18 8 Getting started Handset layout CID VOLUME e Press to review the caller ID log when the phone is not in use page 36 e During a call press to decrease the listening volume page 19
16. ID log without records e Caller ID log entries are shared by all system handsets Any deletions made on one handset are reflected on all other handsets e Only one handset can review the caller ID log at a time If a handset tries to enter the caller ID log while another handset is already in it Not available displays ES e For caller ID log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 38 e lf the phone number has more than 24 digits it will not be saved or shown in the caller ID log Missed call indicator When you have incoming calls that have not been answered the handset displays XX missed calls Each time you review a caller ID log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed call indicator no longer displays If you do not want to review the missed calls one by one press and hold CANCEL on the idle handset to erase the missed call indicator All the entries are then considered old and kept in the caller ID log HEL 35 Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Linda Jones calls her name appears as Linda if this is how you entered i
17. Make sure the telephone line cord and power adapter are plugged in properly page 2 The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider charges may apply The telephone line cord may be defective Install a new telephone line cord Remove and install the battery again and place the handset in the telephone base Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place 48 Appendix Troubleshooting There is interference during a telephone conversation My calls fade out when am using the cordless handset The handset may be out of range Move it closer to the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your
18. a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to insert a dialing pause eye a P appears zi 5 Press SELECT to save The handset displays VM saved and the stored number You hear a confirmation tone Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider the handsets display New voicemail and 8 when you have new voicemail messages Contact your telephone service provider for more information about using your voicemail service After you have listened to all new voicemail messages the indicators on the handsets turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none for example when you have accessed your voicemail while away from home The clear voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off these indicators 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Settings A then press SELECT 3 Press Ww or A until the handset displays Clr voicemail then press SELECT The handset displays Reset VM Icon 4 Press SELECT to save your selection You hear a confirmation tone E
19. cursor to the left or right e Press 0 to add a space e Press DELETE to backspace and erase a character e Press and hold DELETE to erase all characters 4 Press SELECT to confirm The handset displays Saved and then you hear a confirmation tone 29 Directory Review and dial from the directory Entries are sorted alphabetically 1 Press V when the phone is not in use The handset displays Entries in DIR X and then the first entry in the directory 2 Press w or A to browse When the desired entry displays ar press tax or 1t to dial OR 1 Press MENU when the phone is not in use 2 Press W or A to scroll to Directory then press SELECT A 3 Press w or A to scroll to Review and then press SELECT The handset displays Entries in DIR X and then the first entry in the directory ECO 4 Press w or A to browse When the desired entry displays press tack Or to dial Alphabetical search To start an alphabetical search 1 Press M when the phone is not in use The handset displays Entries in DIR X and then the first entry in the directory OR i Press MENU when the phone is not in use ii Press W or A to scroll to Directory then press SELECT iii Press W or A to scroll to Review then press SELECT The handset displays Entries in DIR X and then the first entry in the directory 2 Use the dialing keys to enter the letter associated with the name For example
20. higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply 49 Appendix Troubleshooting experience poor sound quality when using the speakerphone e For increased sound quality while using the speakerphone place the handset on a flat surface with the dialing keys facing up hear other calls when using the telephone e Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or telephone service Contact your telephone service provider hear noise on the cordless handset and the keys do not work e Make sure the telephone line cord is plugged in securely My caller ID features are not working properly e Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone e The caller may not be calling from an area which supports caller ID e Both your and the caller s telephone service providers must use equipment compatible with the caller ID service e The caller ID information shows after the first or second ring e If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wal
21. if you have entries for Jenny Jessie Kristen and Laura in your directory press 5 JKL once to see Jenny when Jenny displays press w to see Jessie twice to see Kristen or three times to see Laura If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press v or A to browse 30 Directory Edit a directory entry 1 Search for the desired entry in the directory see Review and dial from the directory or Alphabetical search on page 30 2 When the desired entry appears press SELECT The handset displays Edit number and the stored number 3 Use the dialing keys to edit the number e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase the entire entry e Press wor Ato move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears 4 Press SELECT to move on to edit the name The handset displays Edit name and then the stored name 5 Use the dialing keys to edit the name up to 15 characters Additional key presses show other characters of that particular key e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entry e Press wor Ato move the cursor to the left or right e Press 0 to add a space 8 ECO g ECO ECO T 6 Press SELECT to confirm The handset displays Saved and then you hear a confirmation t
22. log or redial list when you are on a call 21 Telephone operation Web address Use this feature to view the VTech website address 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Web address then press SELECT The handset displays the VTech website address Transfer a call While on an outside call you can transfer the call from one handset to another 1 During a call press MENU 2 Press W or A to scroll to Transfer then press SELECT e f you have two handsets your handset displays Calling HS X and then Transferred e f you have three or more handsets your handset displays Transfer to Use the dialing keys to select a destination handset Your handset displays Calling HS X and then Transferred The destination handset rings and its screen displays Incoming call 3 To answer on the destination handset press tz 4 or any dialing key 0 9 TONEX or QUIET on the destination handset note e f the destination handset does not answer the call within 30 seconds the call will be reverted to the originating handset If you do not press tax 4 or any dialing key 0 9 TONEX or QUIET on your handset to reconnect the outside call within 30 seconds the call ends automatically If the destination handset is in the directory or caller ID log or is out of range the originating handset displays Unable to call and then reconnects to the outside call 22
23. not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower 5 Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than s
24. save an entry already stored in the directory the screen displays Number repeated When the telephone number in the directory exceeds 15 digits a dash appears after the 14th digit and the remaining digits are displayed after two seconds beginning with a dash Only one handset can review the directory at a time When a handset tries to enter the directory while another handset is already in it Not available appears 27 ECO Th A ECO T ECO Directory Add a directory entry 1 Press MENU when the phone is not in use 2 Press W or A to scroll to Directory then press SELECT 3 Press SELECT to choose Add contact a 4 When Enter number displays use the dialing keys to enter a number up to 30 digits e Press w or Ato move the cursor to the left or right e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause a P appears OR ECO Th Copy a number from the redial list by pressing REDIAL Then press V A or REDIAL repeatedly to find the desired number Press SELECT to copy the number ECO Th a Press SELECT to move on to the name D When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional
25. services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date along with the call information are from the telephone service provider You can use this product with regular caller ID service or you can use this products other features without subscribing to caller ID or combined caller ID with call waiting service 34 Caller ID Caller ID log If you subscribe to caller ID service information about each caller will appear after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the caller ID log e The caller ID log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the telephone number has more that 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the caller ID log e You can review redial and copy an entry into the directory e Entries appear in reverse chronological order e When the caller ID log is full the oldest entry is deleted to make room for new incoming call information e XX missed calls displays when you have incoming calls that have not been answered e Call log empty displays when you access the caller
26. telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply
27. this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 58 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements f
28. you talk in hours minutes and seconds e While predialing press DELETE or CANCEL to backspace and delete press and hold PAUSE to insert a dialing pause a P appears Answer a Call e Press X3 4 or any dialing key 0 9 TONEX or QUIETH End a call e Press OFF or put the handset to the telephone base or charger Speakerphone During a call press 4 to switch between speakerphone and normal handset use When the speakerphone is active the handset displays Speaker Telephone operation Volume During a call press A4 VOLUME or W VOLUME to adjust the listening volume When the volume reaches the minimum or maximum setting you hear two beeps The handset earpiece and speakerphone volume settings are independent Mute The mute function allows you to hear the other party but the other party cannot hear you e During a call press MUTE The handset displays Muted until the mute function is turned off e Press MUTE again to resume the conversation The handset ae displays Microphone on briefly Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are already on another call e Press FLASH to put the current call on hold and take the new call e Press FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can t
29. CO Your telephone service provider may alert you of new messages with a stutter broken dial tone Contact your telephone service provider for details ECO T Telephone settings Key tone You can turn the key tone on or off for each handset If you turn the key tone on the handset beeps with each key press If you turn the key tone off there are no beeps when you press the handset keys 1 Press MENU when the handset is not in use 2 Press or A until the handset displays Settings then press SELECT 3 Press W or A until the handset displays Key tone then press SELECT 4 Press w or Ato choose Key tone On or Key tone Off 5 Press SELECT to save your selection You hear a confirmation tone Home area code ECO ECO ECO If you dial local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored in the caller ID log without the area code 1 Press MENU when the phone is not in use 2 Press W or A until the handset displays Settings then press SELECT 3 Press w or A until the handset displays Home area code then press SELECT 4 Use the dialing keys 0 9 to enter the desired home area code e Press DELETE to delete a digit e Press and hold DELETE to delete all digits 5 Press SELECT t
30. an buy additional expansion handsets CS6609 for this telephone base You can register up to five handsets to the telephone base 1 Press INT on your handset when not in use e If you have only one handset your handset displays INT needs 2 HS gr e lf you have two handsets your handset displays Calling HS X e lf you have three or more handsets your handset displays Intercom to Use the dialing keys to enter a destination g handset Your handset displays Calling HS X The destination handset rings and its screen displays HS X is calling 2 To answer the intercom call press sxx INT or any dialing key 0 9 TONEX or QUIET on the destination handset Both handsets now display Intercom 3 To end the intercom call press OFF or place the handset back in the telephone base or charger Both handsets now display Intercom ended Ea You can cancel the intercom call before it is answered by pressing OFF or INT on the originating handset If the destination handset does not answer the intercom call within 100 seconds is on a call or out of range the originating handset displays Unable to call and returns to idle mode Press OFF or MUTE on the destination handset to temporarily silence the intercom ringer You can use four handsets on two pairs of intercom calls For example when four handsets are used on two pairs of intercom calls use the fifth handset for an outside call If t
31. anship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling
32. applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for
33. bout 30 minutes flashes time The screen displays The battery is charged To keep the battery charged HANDSET X place it in the telephone base or charger when not in use If you place the handset in the telephone base or charger without plugging in a battery the screen displays NO BATTERY After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date and time on page 12 To skip setting press CANCEL Getting started Installation options The telephone comes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mount plate If you do not have this wall mount plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the wall mount plate Tabletop to wall mount installation 1 Remove the telephone line cord 2 Position the telephone base against from the telephone wall jack and the wall mount bracket with the the telephone base power adapter extended tabs marked B on top from the electrical outlet Insert the extended tabs marked B on if necessary the wall mount bracket into the slots marked B on the back of the telephone base Push the telephone base down until it clicks securely 3 Route the telephone line cord 4 Align the ho
34. com or call 1 800 267 7377 My telephone does not work at all Make sure the battery is installed and charged correctly page 3 For optimum daily performance return the handset to the telephone base or charger after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 11 hours If the battery is completely depleted charge the handset for at least 30 minutes before use page 4 Remove and install the battery again If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or telephone service Contact your telephone service provider There is no dial tone Try all the above suggestions Move the handset closer to the telephone base It may be out of range The telephone line cord may be defective Install a new telephone line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either
35. d telephone base to synchronize e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices X and New voicemail show on the handset display and I don t know why e If X and New voicemail appear on the handset your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them Contact your telephone service provider for more information on how to access your voicemail cannot retrieve voicemail messages e If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with it
36. ded telephones e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference e Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteri
37. e RBRC seal 05 56 Limited warranty 57 FCC ACTA and IC regulations 59 Technical specifications 60 Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Handset Charger and 1 for CS6619 charger adapter 2 for CS6619 2 1 for CS6619 2 Telephone Telephone base Battery compartment cover line cord power adapter 1 for CS6619 2 for CS6619 2 e SSS Abridged user s manual Battery Wall mount bracket Abridged user s manual 1 for CS6619 2 for CS6619 2 To purchase a replacement battery or power adapter visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Getting started Telephone base and charger installation Install the telephone base and charger as shown below If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and telephone wall jack Contact your DSL service provider for more information about DSL filters Telephone wall jack Electrical outlet not controlled A DSL filter not by a wall switch included is required if you have DSL high speed Internet Electrical outlet not controlled by a
38. elephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 55 Appendix About cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on cor
39. emporarily silence the handset ringer without disconnecting the call The next call rings normally at the preset volume e Press OFF or MUTE then X displays and Ringer muted displays briefly ECO T Each handset rings when there is an incoming call unless the ringer volume of that handset is turned off Be Telephone operation Temporary tone dialing If you have pulse rotary service only you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONEX 2 Use the dialing keys to enter the number The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call Redial Each handset stores the last 10 telephone numbers dialed e When there are already 10 entries the oldest entry is deleted to make room for the new entry e Entries are in reverse chronological order e The handset plays two beeps when you reach the end or beginning of the redial list or when you access the redial list with no records To review and dial a redial entry 1 Press REDIAL when the phone is not in use 2 Press wy A or REDIAL repeatedly until the desired entry displays 3 Press sax or 4 to dial OR 1 Press x or when the phone is not in use 2 Press REDIAL and then press vy A or REDIAL repeatedly until the desired
40. en press SELECT g 3 Press w or A until the handset displays Ringer tone then press SELECT 4 The handset displays Tone with the current setting displayed Press w or A to sample each ringer tone ECO T 5 Press SELECT to save your selection You hear a confirmation tone If you turn off the ringer volume you will not hear ringer tone samples ECO T Quiet mode You can turn on the quiet mode for a period of time 1 12 hours During this period all tones except paging tone are muted To set the duration and turn on the quiet mode 1 Press and hold QUIET when the handset is not in use 2 The handset displays Quiet __ hours Use the dialing keys 0 9 to enter the desired duration 1 12 3 Press SELECT to save You hear a confirmation tone The handset displays Quiet mode on and amp To turn off the quiet mode e Press and hold QUIET when the handset is not in use The handset displays Quiet mode off briefly and then returns to idle When you change the settings of the ringer tone or ringer volume you can still hear the samples even if the quiet mode is on El ECO 3PM Telephone settings Set date and time If you subscribe to caller ID service the day month and time are set automatically with each incoming call You can also set the date and time manually 1 Press MENU when the handset is not in use
41. entry displays 3 Press SELECT to dial ECO Th To delete a redial entry 1 Press REDIAL when the handset is not in use 2 Press v A or REDIAL repeatedly to browse to the desired entry 3 Press DELETE to delete the displayed number You hear a confirmation tone 20 Telephone operation Check voicemail Press and hold amp 1 to dial your voicemail number Es See Voicemail number on page 14 to set the voicemail number Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory caller ID log or redial list while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory caller ID log or redial list To access a number in the directory 1 Press MENU while on a call 2 Press SELECT to choose Directory 3 Press w or A to scroll to the desired entry 4 Press SELECT to dial the displayed number To access a number in the caller ID log 1 Press MENU while on a call 2 Press V or A to scroll to Caller ID log then press SELECT 3 Press w or A to scroll to the desired entry 4 Press SELECT to dial the displayed number To access a number on the redial list 1 Press REDIAL while on a call 2 Press V A or REDIAL repeatedly to browse to the desired entry 3 Press SELECT to dial the displayed number note Press CANCEL to exit the directory caller ID
42. es at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 56 Appendix Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workm
43. handset beeps every 50 seconds while on a call e The handset beeps and Low battery displays on the handset e Putin charger displays on the handset e A battery is properly installed and the screen is blank CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the batteries provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the batteries Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarity orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 45 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada
44. here is an incoming call while the originating handset displays Calling HS X the intercom request will be stopped and the handset displays Incoming call Answer an incoming call during an intercom call When you receive an outside call during an intercom call there is an alert tone e To answer the outside call press sxx The intercom call ends automatically e To end the intercom call without answering the outside call press OFF The telephone continues to ring 25 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset 1 During a call press INT e f you have two handsets the outside call is put on hold and your handset displays Calling HS X e f you have three or more handsets your handset displays Intercom to Use the dialing keys to enter a handset number The outside call is put on hold and your handset displays Calling HS X The destination handset rings and its screen displays HS X is calling 2 To answer the intercom call on the destination handset press tax INT or any dialing key 0 9 TONEX or QUIET The outside call is still on hold and both handsets now display Intercom You can now have a private conversation with the destination handset Es e To cancel the intercom call before it is answered press OFF or INT on your handset ECO ECO Th m Q o ECO Th
45. hone settings In the ringers menu you can select the ringer tones and adjust the ringer volume for incoming calls In the settings menu you can change the settings for LCD language voicemail number voicemail indicators key tone home area code and dial mode To enter the handset menu 1 Press MENU when the phone is not in use 2 Press w or A until the handset displays the desired feature menu 3 Press SELECT to enter that menu e To return to the previous menu press CANCEL e To return to idle mode press and hold CANCEL Ringer volume You can adjust the ringer volume or turn the ringer off on each handset When the ringer is turned off the handset displays amp and Ringer off 1 Press MENU when the handset is not in use 2 Press w or A until the handset displays Ringers then press SELECT 3 The handset displays Ringer volume then press SELECT again 4 Press w or A to sample each ringer volume level 5 Press SELECT to save your selection You hear a confirmation tone The ringer volume also determines the ringer volume for intercom calls If the ringer volume is set to off that handset is silenced for all incoming calls except paging tone ECO Telephone settings Ringer tone You can choose from different ringer tones on each handset 1 Press MENU when the handset is not in use 2 Press wor A until the handset displays Ringers th
46. indicators Handset lights On when the handset speakerphone is in use CHARGE On when the handset is charging in the telephone base or charger Telephone base lights On when the telephone line is in use On when you are registering a handset Flashes quickly when there is an incoming call Flashes when another telephone sharing the same line is in use Flashes when you are deregistering all handsets Handset icons The battery icon flashes when the battery is low and needs charging The battery icon animates when the battery is charging The battery icon becomes solid when the battery is fully charged The speakerphone is in use The handset ringer is turned off There are new voicemail received from the telephone service provider handset is within range from the telephone base The entry you are reviewing is new in the caller ID log The ECO mode activates automatically to reduce power consumption when the 44 Appendix Battery It takes up to 11 hours for the battery to be fully charged When it is fully charged you can expect the following performance While in handset use talking Up to 7 hours While in speakerphone mode talking Up to 3 5 hours While not in use standby Up to 5 days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e The
47. ios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Low battery shows on the handset screen Place the handset in the telephone base or charger for recharging Remove and install the battery again and use it until fully depleted then charge the handset in the telephone base or charger for up to 11 hours If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge Make sure the handset is placed in the telephone base or charger correctly Remove and install the battery again then charge for up to 11 hours If the battery is completely depleted charge the handset for at least 30 minutes before use page 4 Purchase a new battery Refer to the Battery section page 45 The CHARGE light is off Clean the charging contacts on the handset telephone base and or charger each month with a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cord are plugged in properly page 2 Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset 47 Appendix Troubleshooting The telephone does not ring when there is an incoming call Make sure the ringer volume of the handset is not set to off page 10
48. key presses produce other characters on that key Press the key repeatedly until the ECO T desired character appears The first character of each word is capitalized e Press w or A to move the cursor to the left or right e Press 0 to add a space e Press DELETE to backspace and erase a character e Press and hold DELETE to erase all characters 7 Press SELECT to confirm The handset displays Saved and then you hear a confirmation tone 28 Directory Add a directory entry OR 1 Use the dialing keys to enter a number up to 30 digits when the phone is not in use Press SELECT The handset displays Enter number e Press wor Ato move the cursor to the left or right e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase all digits e Press and hold PAUSE to enter a dialing pause A a P appears OR Copy a number from the redial list by pressing REDIAL g Then press A or REDIAL repeatedly to find the desired number Press SELECT to copy the number 2 Press SELECT to move on to the name 3 When Enter name displays use the dialing keys to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key Press the key repeatedly until the desired character appears The first character of each word is capitalized e Press wor Ato move the
49. l jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters The telephone does not receive caller ID while on a call e Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider e The caller may not be calling from an area which supports caller ID e Both your and the caller s telephone service providers must use equipment compatible with caller ID service e f you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters 50 Appendix Troubleshooting Out of range or no pwr at base shows on the handset screen e The handset may be out of range Move it closer to the telephone base e Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch e Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and install the battery again Place the handset in the telephone base and allow up to one minute for the handset an
50. ler ID log press QUIET repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is shown in the correct format for dialing press tax or s to dial 37 r r gt Press gt Press gt Press gt Press gt OR gt Press 1 gt Press 1 gt Caller ID Save a caller ID log entry to the directory 1 Press CID when the phone is not in use OR Press MENU when the phone is not in use Press W or A to scroll to Caller ID log Then press SELECT twice 2 When the desired entry appears press SELECT The handset displays Edit number and the stored number 3 Use the dialing keys to edit the number g e Press DELETE to backspace and erase a digit e Press and hold DELETE to erase the entire entry e Press wor A to move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause a P appears 4 Press SELECT to move on to edit the name The handset displays Edit name 5 Use the dialing keys to enter the name up to 15 characters ge Additional key presses show other characters of that particular key e Press DELETE to backspace and erase a character e Press and hold DELETE to erase the entire entr
51. les on the bracket with through the hole on the wall the standard wall plate and slide the mount bracket and plug it into the bracket down until it locks securely telephone wall jack Route the Bundle the telephone line cord power cord out of the telephone and power adapter cord neatly base and plug it into an electrical with twist ties outlet not controlled by a wall switch Getting started Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Slide the wall mount bracket up and remove it from the wall mount plate Unplug the telephone line cord or DSL filter from the telephone wall jack Unplug the power adapter from the power outlet 3 Slide the telephone base up and remove it from the wall mount bracket 4 See Telephone base and charger installation on page 2 Getting started Telephone base layout IN USE light e Flashes when there is an incoming call or another telephone sharing the same line is in use e Flashes when handsets are being deregistered e On when a handset is in use e On when a handset is being registered i FIND HANDSET e Press to page all system handsets page 23 Getting started Handset layout CHARGE light e On when the handset is charging in the telephone base or charger page 3 amp YA VOLUME e Press to review the directory when the phone is not in use page 30 e
52. mination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset 1921 536 1928 448MHz Telephone base 1921 536 1928 448MHz Channels 5 Nominal effective Maximum power allowed by FCC and IC Actual operating range may vary range according to environmental conditions at the time of use Power requirements Handset 2 4V Ni MH battery Telephone base 6V AC 300mA Charger 6V AC 300mA Memory Handset directory 50 memory locations up to 30 digits and 15 characters Handset caller ID log 50 memory locations up to 24 digits and 15 characters 60 Index A About cordless telephones 56 Add a directory entry 28 29 Add a handset 40 Add a speed dial entry 32 Alphabetical search 30 Answer a call 18 B Battery 3 4 45 Battery charging 4 Battery installation 3 Cc Caller ID 34 39 Caller ID log screen messages 39 Call transfer 22 Call waiting 19 Chain dialing 21 Charger installation 2 Charging 4 Check voicemail 21 Clear voicemail 15 Clock 12 D Date 12 Delete a directory entry 31 Delete a redial entry 20 Delete a speed dial entry 33 Deregister handsets 41 Dial a caller ID log entry 36 Dial a directory entry 30 Dialing pau
53. n ECO T ES e If the directory is empty when you press SELECT in Step 5 the handset displays Directory empty e If the speed dial location you selected is occupied the new directory entry you selected replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial locations 32 Directory Reassign a speed dial entry Press MENU when the phone is not in use 1 2 Press w or A to scroll to Directory then press SELECT 3 Press w or A to scroll to Speed dial then press SELECT a 4 Press v or A or use the dialing keys to choose the speed dial location you want to reassign ol Press SELECT twice The handset displays Reassign SD 6 Press SELECT The handset displays Copy from DIR and then the first entry of the directory 7 Press w or A to browse to the desired entry OR J ECO Use the alphabetical search to find the desired entry see page 30 8 Press SELECT to save You hear a confirmation The name up to 12 characters appears in the selected speed dial location Th m Q e Dial a speed dial number e Press and hold a dialing key 0 or 2 9 to dial the number stored in the corresponding speed dial location When the speed dial location is empty the handset displays the speed dial list See Assign a speed dial entry on page 32 to add a new entry Delete a speed dial entry
54. nd should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 15 Only put the handset of your telephone next to your ear when it is in normal talk mode 16 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 53 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite
55. nnect and remove the battery to prevent any possible leakage e To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Getting started Battery charging Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 11 hours of continuous charging See the table on page 45 for battery operating times If the screen is blank or displays Put in charger you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use for a short time When the battery is low the handset displays Low battery along with a flashing icon If you are on a call in low battery mode the handset plays short beeps to alert you The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action o O The screen is blank or The battery has no or very Charge without interruption displays Put in charger and little charge The handset at least 30 minutes flashes cannot be used The screen displays The battery has enough Charge without interruption Low battery and charge to be used for a short a
56. o save You hear a confirmation tone If in the future your telephone service provider requires you to dial the area code when making a local call or if you move to a location that requires it follow the steps above to delete the home area code you have already programmed After you have deleted the home area code appears ECO T ECO Th ECO 1h Telephone settings Dial mode The dial mode is preset to touch tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone to make a call 1 Press MENU when the phone is not in use 2 Press Ww or A until the handset displays Settings then press SELECT 3 Press w or A until the handset displays Dial mode then press SELECT 4 Press w or A to choose Touch tone or Pulse 5 Press SELECT to save your selection You hear a confirmation tone ECO Th ECO Th ECO Th Telephone operation Make a call 1 Press Xx or on the handset 2 When you hear a dial tone dial the number with the dialing keys 0 9 e The screen displays the elapsed time as you talk in hours minutes and seconds e While entering numbers press and hold PAUSE to insert a dialing pause a P appears Predial a call 1 Enter the number with the dialing keys 0 9 2 Press tax or to dial e The screen displays the elapsed time as
57. om process or started transferring a call and need to enter the desired handset number for models with three or more handsets only A system handset or another telephone on the same line is in use The battery needs to be recharged MUTE is turned off and the person on the other end can hear you You have turned off the handset microphone The other party cannot hear you but you can hear the other party There are new voicemail message s from your telephone service provider You place the handset in the telephone base or charger without installing a battery in it There is no telephone line connected Another handset is already in the directory or caller ID log 42 Appendix Screen messages The telephone base has lost power or the handset is out of range The handset is on a call The battery is very low Put the handset in the telephone base or charger for recharging The quiet mode is turned on The quiet mode is turned off The telephone number you have entered is already stored in the directory Screen display on a non registered handset You have transferred an outside call to another cordless handset The handset is out of range while on a call Failed phone call the telephone line is in use Failed intercom call there are already two handsets being used There are new calls in the caller ID log All system handsets are being paged 43 Appendix Handset and telephone base
58. one Delete a directory entry 1 Search for the desired entry in the directory see Review and dial from the directory or Alphabetical search on page 30 2 When the desired entry appears press DELETE The handset displays Delete contact and the number 3 Press SELECT to confirm The handset displays Deleting and then Contact deleted You hear a confirmation tone 31 8 ECO ECO ECO Directory Speed dial You can copy up to 9 directory entries into the speed dial locations 0 and 2 9 so that you can dial these numbers using fewer keys than usual The speed dial memory locations are stored in the telephone base and are shared by all handsets Changes made to the speed dial entries on one handset apply to all Assign a speed dial entry Press MENU when the phone is not in use Press v or A to scroll to Directory then press SELECT Press wor A to scroll to Speed dial then press SELECT a aN Press w or A or the dialing keys 0 or 2 9 to choose the desired speed dial location 5 Press SELECT The handset displays Copy from DIR and then the first entry in the directory 6 Press w or A to browse to the desired entry OR Use the alphabetical search to find the desired entry see page 30 7 Press SELECT to save You hear a confirmation The name up to 12 characters appears in the selected speed dial locatio
59. one base turns on and starts to flash 2 Immediately press amp FIND HANDSET again You must press amp FIND HANDSET while the IN USE light is still flashing The IN USE light flashes for approximately five seconds 3 All handsets display To register HS and See manual alternately when the deregistration process completes The deregistration process takes about 10 seconds to complete To register the handset s to the telephone base again follow the registration instructions on the previous page e You cannot deregister all handsets if any other system handset is in use e If deregistration fails you may need to reset the system and try again To reset unplug the power from the telephone base and plug it back in e Even if the battery is depleted you can still deregister all handsets by following the steps above After the handset is charged for at least 10 minutes the handset alternately shows To register HS and See manual 41 Appendix Screen messages There are no caller ID log entries You are calling another handset for intercom calls for models with two or more handsets only A directory entry is deleted delete some current entries Another handset is calling for intercom calls There is an incoming call Two handsets are required for an intercom call The handset is on an intercom call for models with two or more handsets only The intercom call has just ended You have started the interc
60. or a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired opera
61. pecified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed e If liquid has been spilled onto the product e If the product has been exposed to rain or water e If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation If the product has been dropped and the telephone base and or handset has been damaged If the product exhibits a distinct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet a
62. s own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service provider Contact your service provider for more information 51 Appendix Troubleshooting have accidentally set my LCD language to Spanish or French and I don t know how to change it back to English e While the phone is not in use press MENU once then enter X364 e While on a call press MENU once then enter 364 Then the call ends automatically Common cure for electronic equipment e lf the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed 1 Disconnect the battery on the cordless handset a A WwW DY Disconnect the power to the telephone base Wait a few minutes before connecting power to the telephone base Install the battery again and place the cordless handset in the telephone base Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 52 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do
63. se 28 29 31 38 Directory 27 33 DSL filter 2 E ECO 44 54 Edit a directory entry 31 Endacall 18 F Find handset 23 Flash 19 H Handset indicators 44 Handset layout 8 9 Handset lights 44 Handset locator 23 Handset ringer 10 Handset icons 44 Icons 44 Implanted cardiac pacemakers 54 Important safety instructions 53 Indicators 44 Installation 2 3 5 6 Intercom 25 26 J Join a call 24 K Key tone 16 L Language 13 Layout 7 8 9 Lights 44 Limited warranty 57 58 Listening volume 19 Make acall 18 Menu 10 Missed call indicator 35 Multiple handset use 24 26 Mute 19 O Operating range 54 Operation 18 23 P Pacemaker patients 54 Paging handsets 23 Parts checklist 1 Precautions for users of implanted cardiac pacemakers 54 Pulse dialing 17 Index Q Quiet mode 11 R Redial 20 Register a handset 40 Replace a handset 41 Review a caller ID log entry 36 Review the directory 30 Ringer tone 11 Ringer volume 10 S Safety instructions 53 Screen messages 39 42 43 Set date and time 12 Settings 10 17 Share an outside call 24 Speed dial 32 33 Store a directory entry 28 29 Store a speed dial entry 32 T Technical specifications 60 Telephone base installation 2 Telephone base layout 7 Telephone base lights 44 Temporary tone dialing 20 Time and date setting 12 Tone 11 16 Tone dialing 17 20 Transfer a call 22 Troubleshooting 46 52 U Using the menu 10 V Voicemail 14
64. t into your directory The number shown in the caller ID log is in the format sent by the telephone service provider The telephone service provider usually delivers 10 digit phone numbers area code plus telephone number If the phone number of the caller does not match a number in your directory the name will appear as it is delivered by the telephone service provider Review and dial from the caller ID log 1 Press CID when the phone is not in use The handset displays Entries in CID X and then the first entry in the caller ID log 2 Press w or A to browse 3 When the desired entry displays press tax or to call OR 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Caller ID log then press SELECT 3 Press SELECT to choose Review 4 Press w or A to browse 5 When the desired entry displays press tax or 4 to call You hear a double beep when you reach the beginning or end of the caller ID log 36 ECO T ECO T ECO T T Caller ID View dialing options Although the caller ID log entries received have 10 digits the area code plus the seven digit number in some areas you may dial only the seven digits or a 1 plus the seven digits or a 1 plus the area code plus the seven digits You can change the number of digits that you dial from the caller ID log and store the new number to the directory While reviewing the cal
65. the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range or no pwr at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press rax Move closer to the telephone base then press tax to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base ECO mode This power conserving technology reduces power consumption for optimal battery performance according to the distance between the telephone base and the handset When the telephone base communicates with the handset ECO mode will be activated automatically 54 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your t
66. tion Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for
67. two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer 59 Appendix FCC ACTA and IC regulations If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical
68. vtech Complete user s manual www vtechphones com Models CS6619 CS6619 2 Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions on page 53 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines poema iieii Telephones identified with this logo have reduced noise and interference mmm when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Table of contents Getting started 1 Parts checklist 1 Telephone base and charger installation 0000 2 Battery installation 3 Battery charging 4 Installation options
69. wall switch service The DSL filter must ul N be plugged into the Telephone J telephone wall jack base power adapter Charger adapter Telephone line cord 2000 0000 c J o eu ClO Charger Telephone base note e Use only the power adapters supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Getting started Battery installation Install the battery as shown below 1 Plug the battery connector securely into the socket matching the orientation of the engraved label 90000000 3 Slide the battery compartment cover towards the center of the handset until it clicks into place N 2 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 4 Place the handset in the telephone base or charger to charge CHARGE light remains on when charging ES e If the handset will not be used for a long period of time disco
70. y e Press w or Ato move the cursor to the left or right e Press 0 to add a space 6 Press SELECT to confirm The handset displays Saved and then you hear a confirmation tone If you try to save an entry without caller ID information the handset displays Unable to save and you hear a double beep 38 Caller ID Delete the caller ID log entries To delete an entry 1 When in the caller ID log press w or A to browse 2 Press DELETE to delete the selected entry The handset displays Deleting and then you hear a confirmation tone To delete all entries 1 Press MENU when the phone is not in use 2 Press w or A to scroll to Caller ID log then press SELECT 3 Press V or A to scroll to Del all calls then press SELECT a 4 Press SELECT to confirm The handset displays Deleting and then you hear a confirmation tone Caller ID log screen messages Ta E It is a long distance call OR i before the caller s number 39 Appendix Expand your telephone system Your telephone base can support up to five handsets Each handset must be registered to the telephone base before use The handsets provided within your product package are already registered as HANDSET 1 and so forth You can add new handsets CS6609 purchased separately to your telephone base Additional handsets are assigned numbers in the sequential order they are registered up to HANDSET 5 Add and register a handset

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