FedEx ™ Ship Manager at fedex.com User Manual.
Contents
1. Lancel If you do not have a FedEx account yet open one today at fedex com by clicking the Open a new FedEx account link on the Ship home page when available or call FedEx Customer Service fedex com Login Registration Contact Info 2 Account Info Confirmation Your Registration is Complete Thank you for registering for FedEx Ship Manager on fedex com You will receive an email confirming your registration shortly You can use your fedex caom Login to access any of our online services This is your fedex com user ID 123456553 Start Using D FedEx Ship Manager 00000000100 For Your Reference Ifin the future you forget your password click on Forgot your password on the login page YOU can access and Update your profile at any time by clicking hiy Profile If you wish to do so you can start using FedEx Ship Manager right away for all your online shipments The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx LOGIN Before you can start performing shipping operations you need to log on to FedEx Ship Manager first Go to the fedex com homepage and click the Ship tab at the top of the page or select Prepare a Shipment Online from the Ship tab to access the main Login page Enter your FedEx user ID and password in the designated text fields If you do not have a user ID yet you need to complete the reg2. Documents O Products Commodities Document description Select weight Dimensions CI Save as my default description Shipment purpose Total Customs Value ea o 9 The dynamic calendar allows you to select the date easily and quickly 5 Help E Hide Click the symbol to about specific terminologies Commercial w Enter the dimensions of your shipment manually or choose a dimensions profile from the drop down list The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Shio RL SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 4 Billing Details From the Bill transportation to drop down list select the party that will be You only need to provide a FedEx account paying for the shipment costs number if you decide to bill the recipient or a third party NOTE If you choose to bill the recipient or a third party you also need to enter their FedEx account number From the Bill duties taxes fees to drop down list select the party that will be 4 Billing Derails Hel paying for the duties taxes and fees al trenepertaion ara F NOTE If you choose to bill a third party you also need to enter their FedEx anean Ei 7 account number z it i Ale Pleo to aide eur rele ee elie rece Optionally enter Your reference information in the designated text box Any te
3. 1 Sender Information The first step in processing a shipment is to enter information about the Shipper You can either manually change the sender s details or select a sender from the Contact name drop down list By default the sender information stored as default address will be used for each new shipment Tee ee ervices Tools Prepare a Shipment Online Get Rates and Transit Times Schedule a Pickup im Find Locations Learn about Shipping Services 0 to FedEx Shipping guide Go to eBusiness solutions Order Supplies Click here for context sensitive help on a particular topic available throughout the entire application i Ce a ee recy Select this checkbox if you have entered the new sender s details manually and you want to re use the sender information for your future shipments Manage My Account Customs Tools Logout 7 Help i My Profile Click here to edit or hide detailed sub menus on a particular topic available throughout the entire application Reo ie Legos Oates ferent Lid bs ane iore Delasn dapa non bers ca magi WOT Prince Seat here York hese iY orl 7 TENY HHN laa O Grep ed rep A eee Select this checkbox if you want to store the sender s details that you have entered in your Address Book All addresses in your Address Book can be used for future shipments You can store up to 2000 different addresses in your Address Book S
4. with submenus allowing you to perform the actions of your choice in idiin a minimum of time FedEx Ship Manager Lom ES e FedEx Ship Manager clearly indicates the different steps to be followed to complete your shipment All mandatory sections are clearly visualized and numbered all other functionalities that can optionally enhance your shipping experience are also accessible from the main Shipping screen Prepare Stepenernd ai Sip Mistery Fa eer rere eer ee ee ee eee Tee ee ee eee eRe Cee eee errr ere OOO OOOO e Breadcrumbs on the top of the Shipping screen give you a Clear indication of My Shipment Profites othe 5 inte 4 Billing Details Dhein ce your progress in the shipping process aena Gaec g paneme asm ea rien woes o oa Easily Accessible Tools _ Gi ate ron rete 6 ete yee rete mine FedEx Ship Manager allows you to experience a seamless online shipping 4 From Desio Et arrei EEE experience by making the following tools available through the main Shipping page relearn eka colicin el dct dict E Mec e Shipment Documentation e Rates and Transit Times to FedEx Ship Manager at fedex com A ARAINA e Schedule a Pickup oan a All data related to your shipment are shared by these services There s no need to ee Sane ts arte a Special Services optional gt Hai 7 Ed re enter data thus avoiding possible mistakes omnes oe e
5. faa siete Check adios tn cy Click Create new address to Select a recipient from the list Select a recipient and add a new recipient to the and click the Edit button to click the Ship button to Address Book modify the recipient s details process a shipment to After you complete the Make the necessary changes the selected recipient Address Information form in the Address Information click the Save Update button form and click the Save to add the recipient Update button to modify the recipient s details My lists Wii The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx MY LISTS Managing Recipient Groups Click Create group to add anewrecipient You can sort your Group Address Book FedEx Ship Manager not only lets you send shipments to a single recipient but also group to the Group Address Book by clicking on the name of the criteria you to a group of recipients provided they reside in the same country After you complete the Create group would like to sort by To be able to send a shipment to a group of recipients you first need to create these Onn CHEK Me SAVE Upadi PUROMTO QUA BY Ubtault VONT Grup ogress BEDOK Is groups in the Groups section of the Address Book Up to 2000 different addresses di oii ae By arcu name can be saved in the Address Book fotos imkie e Add recipient groups i EE Up to 1
6. A Pro Forma Invoice is required to clear non business commodities across international borders In order to allow FedEx Ship Manager to create an invoice automatically you will need to provide information about each of the goods you are shipping Select the Terms of sale for this shipment Depending on the terms of sale you selected you may need to enter additional invoice information about freight costs insurance costs and other costs Optionally you can enter Special instructions or Reference information in the designated text boxes T Customs Documentation 5 Help E Hide Customs documentation may be required tor this shipment ou may print the FedEx generated documentation for Customs Clearance 2 Alert A Commercial Invoice Protorma Invoice may be DO required for this shipment You may print the FedEx generated Cl for customs clearance Create Commercial Invoice for FedEx Express online C Create Pro Forma Invoice online Terms of sale Free Carrier FCAJFOB s E Additional invoice intormation Pragi coaz Polish Zloty Insurance costs Polish Zloty Other costs Polish Zloty special instructions 1 special instructions 2 Reference 1 Reference 2 d The recipient i amp not the Importer of RecordBDuyer More often than not the importer of record buyer is the recipient of the shipment If this is not the case select this checkbox and complete the required information about the imp
7. Quantity Commodity kga weight Customs value Astotals Euro Country of manufacture code E Additional commodity information Coptional nd Expiration date f C save update commodity profile Add this commodity Total Shipment Details Total carriage 00 Ero value My lists R The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx REPORTS The Report Manager lets you create and print a variety of reports featuring information about the shipments you have processed with FedEx Ship Manager in the last 45 days Dukart hira Guile Sanica te mais FedEx Fraresots fi ea a A PRENET a To create a report linn Tiina Shipping toa oof tool i i i i iip Track khaji MyAccom Custer Pools Selecta date range for your report by choosing a beginning date and ending date FedEx Ship Manager ict 7 Hep Prepare Shawment w Shap History Indicate which fields you want to include in your report by selecting the Report Manager a y a Vidar EAr Gril ae pare cepa Lor Ar hapa Wit hit badn pratbabad iiral eiie Sp Marae A paii cae i ik pel A dey corresponding checkboxes in the list Pi e a EATEN 1 Select Dates Hep 2 Selett Fields 7 Help Optionally specify sort criteria to indicate how you would like your report to raana e i oh a Elsser a be sort
8. Ready time Ship The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM E mail Notifications Use E mail Notifications to automatically send e mail notifications when a shipment is made and or when a shipment is delivered For each shipment you can send e mail notifications to maximum 4 users Inthe text boxes enter the e mail addresses of the people you want to receive e mail notifications Sender e The e mail address setup in the profile is defaulted as the sender s alert recipient e Select the language in which the e mail alert will be sent 18 languages available Recipient e Enter the e mail address of the recipient who will receive the alert e Select the language in which the e mail alert will be sent 18 languages available Additional Recipients Select Add additional recipients and enter the following details for each recipient E mail address of the recipient who will receive the alert Language in which the e mail alert will be sent For each e mail address you can select the types of notification the recipients will receive upon shipment pickup exception unexpected delays of delivery or delivery For each e mail address you can select the e mail format you wish to use to send e mails to the recipients HTML text or wireless e mails short message suitable for PDA a
9. Express courier to pickup your packages by selecting the Schedule Pickup button after you have printed the paperwork for your shipment see page 24 Not available in all countries ask your Account Executive for more info TIP You can select your default pickup drop off option on the Preferences page More detailed information about setting your preferences can be found in the Preferences section of this manual see page 36 You can edit the pickup address here 4 Address 1 0000 Aw Louise 10259 S Help E Hide 5 Pickup Drop off Schedule a pickup O Drop off a package at a FedEx location O Use an already scheduled pickup at my location Pickup Address Clear all fields 1 Alert Ifthis pickup requestis scheduled on behalf of another shipper please notify them thatthe request has been submitted Country Location Belgium esemes mooom M Select Address from Microsott Outlook Company Contact name Address 2 SUE MUM Poor ete City Brussels 1080 Postal code information 3226594315 et Package Information E Hide Postal code Phone noa If necessary use this text box to provide special instructions for the kg FedEx courier Pickup Type FedEx Express Total no of packages 4 Total weight Pickup date 17A 22007 12 00 p m k Latest time available 6 00 p m ki Location of packages or special instructions Mot to exceed 25 characters
10. changes to My Shipment Profiles In case of a non document shipment click on Continue to proceed to the shipping a SEVO GIS MENY PEOILS D Luh SvIfslinem Moles process Select this checkbox if you want to store your shipment as a Shipment Profile for later re use The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Ship SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Click here if you want to access the list of prohibited commodities for this country 6 Commodity Information If you are sending a non document shipment you need to select the commodities you are shipping to create a Commercial Invoice Select a Commodity from the drop down list The Value Quantity and Weight details of your commodity will be automatically filled in Select Add new commodity from the drop down list and fill in all the information about the product or commodity so it can be stored for future shipments Optionally you can enter the Export License number and the Expiration date in the designated text boxes in the Additional commodity information section 6 Commodity Information Poh for probelabed e _ eee rt Sek Canning Gurwen Caer wade il Di prepre a Totals D Hp E Hee i LL mane Cusiorna Guantity Welghl gk Conny Peter deep FLPE l coi Taag if arily Oe wees E Coal als puny pi ya
11. e Tuar ml fa w L Mep arag bee ie Munk epee lE eaa Wiirt ii Regent Iig apoa krens e a CIE ba un wr a hengia is eget Ca issi eh aasde ai o j pari ria fired ey i pE timp mp me ee doe Fei peor beg lt I bati PIa AES TD AAA naa i ea a baai A da a TC el a E A H I i iL 12 bipi i Reet ea briri A Bere Riri ni bee Eiti a Fina Hehe b Epiri ileg ee be Aky ee ve ei per ae pai eh il Pee nk Doe qe bee ery eee ee deed bh omr lee ldo i yaa eee es oe paal n Leg pna eee Bel bee Be Gs ee tk es i or BR l dey Cee cle cee ted ire ouea Feira eq ure Dee eee eee Si regis ico 1 Ee Fe 7 1 DELTI Ff LI FE mi E iry 1 Fire Fe one You can download a template file to import your external Address Book The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx My lists MY LISTS Select Address from Microsoft Outlook Select the Select Address from Microsoft Outlook link from the Ship To section of the main Shipping screen to access the Outlook Contacts page The Outlook Contacts page allows you to view and search your Outlook contacts Close window FedEx sloss winen Outlook Contacts Select an Outlook contact and click the OK button to process a shipment to the selected contact Search your Outlook contacts Choose columns Seah in Cortactrame EER per Page 5 Page Mot 33 Contact name Y Company City State Provi
12. ore a Fanci bs Jee TD Pee ee dee Tok Were Yor PTY B Sete Tee ined Tia i fom rates raj 2 To Diea O iki nn Caria rn 7 Cau aaa Daip m copra niet ce erter w Special Senaces opbonal Tei T p tanpa DHAT TE J Cote eh Meee cece Sir ae ihorei ib Aan Dei or ries aa Sona aa i S Pickup Drop off Diep p cm kirii oes Meri a Aiha E miad Menficabons optional eae 2 Ea Badnees 2 net ei nerd ee ore bh po ae ENUF 7 by Poria code es Rate amp Trane Tene optional Dieb O jk Prone te us tua bere ok Bengan tau iC Erie map efor b pel Paes pee eed ae ees CI Sat ee ee n eee ee Complete pour Shipment Dikip tap aa eo foe of Li F TEFIE miray F ELA I erir T trei n Siepie e ir fo chore ec pacba ed of i wes i E a for Fubar ae 3 Package amp Shipment Details Ot lhe sre a Serene Eye Gari z Paige irp Pea Baye tHg of paca i sa 2 ign ag Ve Eur Pr a Fa chal tA Loy imi Seche ee O Documents C uicina What s new VY The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx WHAT S NEW IN FEDEX SHIP MANAGER Advanced Navigation The new shipping application comes with improved navigation Select this a access Select this link to logout eel er pping app ae ee AE PaaS r the Preferences page from FedEx Ship Manager specific help on this page e All other shipping functionalities are just one click away via a navigation menu
13. personal default shipping settings Edit Hide You can personalize your shipping screen by hiding certain sections that are not subject to change for every new shipment thus optimizing the information that s visible on the screen You can minimize maximize a section by clicking on the Edit Hide link in the heading of the section Creme j Shipmem tre Shee eee fc Phe ey hoe tiea Pema kij Ei er H bly Shipment Profiles Hip d Biling Details iki O ike iy open Som aF ai berets iiH w TEDT EI AETR k Fisi aii EI E W he Baers ors Denia Ps peel il Siti Sewie teres ete yor eters Pee 1 Fram Hp Em Var ite ails fai bs Jee TD Pee ee dee Tok Were Yor PTY B Bre eee ee iii ae ai Pom ravens ri To Diea O iki Depi r Courter akri Drt fa Seat Sire cr erter w Special Senaces apbonal Het T Esme altel Hem SF ape heal Baked ede i oe pee heel a Pera TRT oF EEH i S Pickup Drop off Dip p m brii aksa bias LE Le E iihi E rmiad Manficanons optena Dh Eikii net ei paraj ee ore bh po ae Gaul Ciy Poris oaia AE com inira Rat amp Tiye Tees aana Diet O ik Phone rei Hh Taea panit Viar Rii By Bengan tan Ernie mep pinnar io pel Paes m ed Ped es CI Sat ae ee I eee Da Complete pour Shipment D jiii eri goca E ris oe ae g Crete d Heien ti a le ee eee d ae Gets of ie ered for Pa ace J Package amp Shipment Derails Help Heke EJ a a aac T Perieg type Pezo Hs Mo of pac
14. the same package repeatedly by ship date to the same recipient Select the shipment the details of which you want to copy as a Shipment mania SAEN Profile FedEx i Click Copy to my shipment profiles to store the shipment s details as a Shipment Profile To cancel one or more shipments Stasaing Harara Select the shipment s you want to cancel in the Shipping History overview cnt eie HE erene Een ael E eo M oe Dmm E e z jj Co 4 hoo ey bres HES be ee ee E a E Re MT Click the Cancel button Please note that ongoing shipments cannot be A thm eee mae ASN ee ee A rannu cancelled Cee eee a td fm fi eee DE aed Siete em etre Lr Pear pia ae fs taran MBARA rF ie PS LRA a jy Des 14 Soo re dim Drs Ha si ea ce et LE 1 To download your shipping history in CSV comma separated value format Click the Download button Trach atthe hip Aiditloia iechhlig ipSa miei arjuna 7k Pa erg ees FF ima im bat iz l E E 3 Save the CSV file on your hard drive or local network PNR i errr fe PEST Bl Tog Rube Teach by ee bak Pis ma Hss Fmi prier op w eee Pr Pee irri See s w a hy Deed Pa eee So ee ie a ee eee Pee ed oe ee i p n a h pig Hy ee Track History WIZA The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx TRACK HISTORY To track one or more shipme
15. used for FedEx Global Trade Manager FedEx InSight and MyFedEx depending on the services available in your country The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx fedex com Login Registration Sem ww mee ere wee e reer were eee eeeeeseeereeseene apah det be sian ee aa ee ae d ee i a a eta o Dip r ids Fihhimi riiin corinne Li garpar huma ol iddrran TAg Erjar E pA DI ee ey r ed ig peL pa ip a ya geri n forge abr peiri cae pha Se eee nie ete est qari eo al Ave fe hoe reba La es Pienas miir vo airen air ered ota eee a acre ae Phi bag clei emre Comey Dots Piim r Po ATE MHAC id ATE pees Ba Dei Oy ep tlie el decid be er ited eae in Hinmeies Wm Ter ef Eis Petty Because your user ID needs to be unique you will be prompted to pick another user ID if the one you selected Is already in use Use the help panel if you need help on creating a password or logging in or if you want to know the advantages of signing up Please note that your password cannot be the same as your user ID and must contain at least one letter and one number Please make sure your user ID is at least 6 characters Your password also must be minimum 6 characters long and must contain at least one letter and one number FedEx Ship Manager uses the e mail address specified he
16. 0 recipients can be added to a single group Sa A a e Update recipient groups e g add extra recipients to a group eae e Remove recipient groups i cmt ere e Import recipient information from a number of other FedEx and non FedEx applications ELETTEL O S TE E aem Eo a a e Export recipient information to a number of other FedEx and non FedEx aieea ee Select a recipient group from the list Select a recipient group and click the and click the Edit button to modify the Ship button to process a shipment to selected group the selected group Make the necessary changes in the Edit group form and click the Save Update button to save the changes My lists ARS The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx MY LISTS Import Export Addresses FedEx Ship Manager allows you to import your external Address Book To import an existing Address Book click the Import Export tab in the Address Book screen Enter the location and name of your Address Book or use the Browse button to identify its location Please note that FedEx Ship Manager supports a maximum of 2000 Address Book entries per user i 5 z Dire Se Fetes FedEx on es Pere I a aie tick Mime My Accom Cinferen Josia i eA Address Book kiim Wettorne denn Apelar Tea Aged e es Be i E 1 kee ORG ee Th Co tended tei
17. 23 800 Technical support 0800 554 390 Help e mail techsupport_emea fedex com Turkey Customer service 444 0 505 Technical support 90 212 444 0505 Help e mail techsupport_emea fedex com United Arab Emirates Customer service 800 40 50 Technical support 971 460 26234 Help e mail techsupport_emea fedex com United Kingdom Customer service 08456 07 08 09 Technical support 0845 60333 87 Help e mail techsupport_emea fedex com Contact TRIB The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx
18. Ader ed Watora Jean AUS Lert SS Tue on Cun Contact rame w Tum ot Ciki 2 Conie E Chan sees T ig Diir Cre mat My lists PIE K E The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx MY LISTS Shipment Profile You can store all relevant shipment information as a Shipment Profile for future shipments You can access the Shipment Profiles page to delete review edit or use a Shipment Profile for a shipment by selecting Shipment Profiles from the My Lists tab You can re use a Shipment Profile by selecting it from the Contact Name drop down list in the Ship to section on the main Shipping screen F E oo cisternae Service Sialan sie gy eet Cuige biaia Tarchi En FedEx Ship Manager L 7 eg Prepare Depaari v Shan Miory Repons My Frome Shipment Profile i Ciner Ej Porpage S Page Siora View ALLABCOEFGHIJKLMNOPGRSTUVWH YZ M Soman nea aa Aat nae Garvie Be Wetatit Piikin Package conbents cl Johnny Borsen riemnatond Paty iSigs Feats Pua Sree m Jobrery Freen ifernationa Praxby OStge Feds Pai Commenters 0 AD big a Dinan ertatona Pamty O5kgs Vesi invelpe S s D Ae Ue i Brean mimine Pasty OFigs Feces Ervine a ae ACA er ee ices Fi ra Paty Dige Pedi Eropa AST My lists RYE The document is protected by copyright and trademark laws under U S and International law All rig
19. Help From Dera Iira Zj late Ti Sor Pedi Funds ne Sn wice Peper fies Arey fie eta 5 Pakage hp Facts re limber of parkagen Erich pai Pedal cigtel 20 RO sigan Diels L e 1000 Deche waipa 7 AA ees ga Bi tanh Line H T in lii dnis PO e Ta Ami D are licensees Pink arr Deqailinie ma av Lanai Special Service Hees Yak HAF l r ate i IHA aed Ship Wats The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Ship Track History SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Label Commercial Invoice and Receipt When you have entered all the details for your shipment FedEx Ship Manager will generate the necessary documents for your shipment e Document Shipments For Document shipments only an Air Waybill is needed and is prepared by FedEx Ship Manager at fedex com e Non document Shipment FedEx Ship Manager will prepare an Air Waybill and a Commercial Pro Forma Invoice for your shipment A Commercial Invoice is required by Customs officials to clear shipments across international borders The Commercial Invoice will indicate all the harmonized codes and license codes that have been entered for your shipment Available in English or translated where applicable it will also display the comments for the shipment that were entered in the Commercial Pro Forma Invoice section see page 20 e Complete Additional International Doc
20. Registration Login What s new Ship _ Track History My Lists Reports Preferences Update Account Help Contact FedEx Express FedEx Ship Manager at fedex com The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Registration REGISTRATION Before you can start using FedEx Ship Manager to perform shipping operations you need to register with FedEx for a user ID and password You can register by completing the on line fedex com Login Registration form This form can be accessed by selecting the Ship tab on the fedex com homepage and then clicking the Sign Up Now link Step 1 Registration at fedex com Contact Info oO 2 oO Choose a user ID and password and enter these in the Login Information section Make sure that your password is both easy to remember for you and hard to guess for others Choose a reminder question from the Secret Question drop down list and fill in the secret answer If you forget your password this is the question FedEx Ship Manager will ask you in order to verify your identity Again make sure that you enter a question that is easy for you to answer but difficult for others Enter your personal details in the Contact Information section Required fields are labeled in bold Click the I Accept button to indicate that you agree with the fedex com terms of use TIP Your fedex com user ID can also be
21. ar ais io yar leper ov inkjet pris 2 Faj Pe eed pap tore ee harto lee I M We eg ee ered ete pe ee ae a ee pee Be ae ee eed ed ed Pierre Lie ont Pao period Seed ieee Bor deg Une b cry Oe eo bed foe pes Pecado eee ered Oe pa fi Baral Br Crepe a ee i Sea od ta Pe ae Ae Lepore opari ar Bere te a vt cee Pee tees Pais Dance Sey geeeladle oo ladaa oe Ted aii Fe a Meme oe HH gra iget n da cu BO pa eae ee ec dg hee ee ee ee ee Pe ee an pe ele Pegs eet piy ue ae ee are p et ben ed ia ere ee Lee Payrol ii ba wera mige Dares Faila ahhh Tan eg be eee maA Ped Ee Sirep Iik eee er aanl Ba paraa lre ni dales oron Aa miami pufi ee lani omh ard siha lorta ni ee A dee de leer ele m hanal n bazia d W the ge sma aa 4 vibe wether daroa d raban Foewery raddol ome arban dae pini do Bares be dee dd adlge Pg pele pros la geht erred ged otter de hte i eat bee iie Aran siden mrar be filed Seto pre bee beet pet canari Ped os ese asda The pickup confirmation number is automatically generated and displayed The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Ship Registration SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM After printing the necessary documents you have the following options New shipment Click New Shipment to return to the Shipping screen and begin a new shipment Repeat last shipment Select Repeat last to return to the Ship
22. ation about the recipient s of your package s Atk ess 1 To ship to a group of recipients Sees First make sure that you have created one or more recipient groups in your cy Address Book see page 28 for more information Same ee A Tron mw ayj Inthe Contact Name drop down list select Ship to a group Recipiend ins iD Inthe Group Adress Book window select the recipient group for your shipment Eisen ey acy aaa tock and click the Ship button Tisai Emis Save new recipient in address book Select this checkbox if you have entered the recipient s details manually and you want to store them in your Address Book for later use You can store up to 2000 addresses in your Address Book A A pn 2 16 Ship The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Ship SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 3 Package and Shipment Details After you have completed the Recipient Information section FedEx Ship Manager requires that you provide some information about your shipment O 2 From the Service type drop down list select the FedEx service you want to use for your shipment From the Package type drop down list select the packaging you want to use for your shipment If you select Your Packaging from the drop down list you will need to enter the dimensions of your package below Select th
23. ch Republic Customer service 800 133 339 Technical support 32 2 752 77 50 Help e mail techsupport_emea fedex com Denmark Customer service 80 333 999 Technical support 80333 999 Help e mail techsupport_emea fedex com Egypt Customer service 0800 463 3339 Technical support 0800 463 3339 Help e mail techsupport_emea fedex com Finland Customer service 0800 900 92 Technical support 0800 113 267 Help e mail techsupport_emea fedex com France Customer service 0820 123 800 Technical support 0800 907 605 Help e mail techsupport_emea fedex com Germany Customer service 0800 123 0800 Technical support 0800 0225 125 Help e mail techsupport_emea fedex com Hungary Customer service 06 40 980 980 Technical support 32 2 752 77 50 Help e mail techsupport_emea fedex com India Customer service 1800 22 6161 Technical support 1600 22 6161 Help e mail techsupport_emea fedex com Ireland Customer service 1800 535 800 Technical support 1800 553 222 Help e mail techsupport_emea fedex com The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Contact WIE Track History Help CONTACT DETAILS Israel Customer service 1 700 700 339 Help e mail techsupport_emea fedex com Italy Customer service 1 700 700 339 Technical support 800 876 136 Help e mail techsupport_emea fedex com Kuwait Custome
24. e eee ee a a Dele Eh Outlook Contacts a M FedEx Ship Manager allows you to send shipments to contacts stored in your Microsoft Outlook address book thus optimizing your shipping experience and Clear visualization of the All shipping functionalities convenience different steps to are accessible via the complete your shipment sub menus What s new JLE The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx WHAT S NEW IN FEDEX SHIP MANAGER H e p Gremie 2 Shipmem Whenever needed in the application Help is only one click away oe E sins vai FedEx Ship Manager comes with three context sensitive help functions to optimize My Shipment Profiles Dib Cte d Biling Details bhii O hit your shipping experience Urdini ee E pmen a e You can find more information on any specific module or topic by clicking the sae gg eee symbol in the heading of the module Abat Penta raat yoia Heriarirea mierna 1 Fram Seip Em TAAN prea e Certain terminologies used throughout the application now come with a specific el mee a ear context sensitive help You can access these help files by clicking the symbol gE uug er next to the item a pero toppar elect or ever Special Senaces opbonal Thep T Ei e A Help with this Page function has been dedicated to every page throughout capan Baleet ar arger l Select mira ser
25. e Save dimensions profile option if you want to store your packaging dimensions for future shipments Select the Number of packages in the current shipment You can process up to 25 packages in a single shipment Enter the Weight and Value of your shipment If there is more than one package in your shipment you will need to specify the weight and value of every package separately Select the Ship date for your shipment Indicate whether your shipment contains Documents or Products Commodities If you are shipping correspondence set the declared value of the shipment to zero and enter a short description of the documents you are shipping If you are shipping Products Commodities or other documents please provide a Carriage value Click Service type to obtain a list of the different FedEx services Click the Package type to get a list of the different types of FedEx packaging Select the Documents only option if your package contains documents or _ non dutiable goods Click the dollar sign to activate the FedEx Ship Manager built in currency converter Select the Products Commodities option if your package contains goods with a commercial value You can send up to 25 packages in the same shipment access help 3 Package amp Shipment Details Service type Oe ee ee a ie Package type Mo of packages lex P a len CI Save dimensions profile Ship date 174 2007
26. ed Ll Shp dais Ll iracka rea A C Treig I Departement rs s O eraa CI Cirnparr Click the Create Report button E Payment tyne E Paciage type The report is created and presented in your browser window ees i ae Aerian niaren _ Signature options C sighi C Ciriery rate quite i ete MERTI ATN fey aia avi dale TIP If you want to use the report data in other applications you can download it in Cleon Mea ia CSV comma separated value format by clicking the Download button and saving the CSV file on your hard drive or local network Sperct Sort Fields opbonal Help AY eta ei Pec na A ees eet ho eet eet irate Soti Saet F Tal pesg Seat Sa Caras report Reports The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx PREFERENCES FedEx Ship Manager allows you to customize the application towards your personal needs By selecting your personal default settings on the Preferences page you can save a lot of time while performing future shipments You can personalize options throughout the entire shipping process including e The option to show certain sections of the Shipping screen automatically expanded for editing and minimizing other sections automatically e The option to add all new recipients automatically to your Address Book e The option to select a default Service type and Packaging type for your shipments e T
27. ed on NOTE Saturday delivery is not available for all locations A surcharge will be fe applied if this service is selected Please contact your local FedEx Customer Service for more details Bill dutiestaxestees Sender Prepaid Ww to e Use the Hold at FedEx location option if you want to have your shipment 1 Alert Please remember to enter your reference information delivered to a FedEx location rather than to the recipient s address Your reference 14234567890 e Use Broker Select to identify the broker to be used for this shipment E More reference fields Pod nd Invoice na Department no The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 5 Pickup Drop off There are three possible options for pickup drop off e Schedule a pickup select this option if you want to schedule a FedEx Express courier to come and collect your shipment e Drop off a package at a FedEx location select this option if you want to deliver the shipment to a FedEx location yourself e Use an already scheduled pickup at my location select this option if you want to make use of the existing scheduled pickup service at your location 5 Pickup Drop off Help E Hide In case you have selected Schedule a pickup in the Pickup Drop off module to schedule a pickup online for your shipment complete the fol
28. es 1 w a igi w maja Va funk ore dais EPATIT m eime ioie O Documents O PeoductCommodies What s new WAVES The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Registration Login Track History WHAT S NEW IN FEDEX SHIP MANAGER Error Messages and Alerts Whenever you enter information regarding your shipment FedEx Ship Manager will validate the data you have entered and automatically draw your attention to those fields that are incomplete or incorrect Wherever applicable FedEx Ship Manager displays an alert symbol to draw your attention to specific regulations or situations that might need your attention These features will help you minimize the risk of entering incorrect or incomplete shipment data and will subsequently increase your positive shipping experience Thermal Printer FedEx Ship Manager now supports thermal printers ZP 500 or LP 2844 to print your shipment labels Contact your FedEx Account Executive to find out if you are eligible for a thermal printer Create 3 Shipment o Lre er slapper eee a Pe ey Pend ier tiea Pema kij Peiter a et eet bly Shipment Profiles hip ies d Biling Details Dibi O ik key mgee act a ai berets ited FEDeREY Panty k fa Sap ES E E hide Boers ees Denia Ps peel a it Siti Sewie teres ete yor eters Pee 1 Fram THp Ea Vie
29. g Drep 5 jiy Limi ob a A fet pt pe in lo Pee be Liew w ogee poe ete peel oe na im rere price oe enor ee Emai Moti ct p tgs i rei hran m ima P ir issa eee ted rp I i es oer a DO iiir a i ee a Fee E Trang Tines gt it F baam mae a Ped miaran ai Pidji jisi Shee cicees e Sek Scare Menn paar bere oe Fel Seve coe a oe bree LE Lal la eee Poe Pe Perce D remy oho Ce es nt ormemeaas cd ite O ee ee E Ma creer ca iain i arp ie Dee ie PeF Gare Le rer re om aE Dec ee aro AE Te he a hl pssi tee Fae gee Poa re Printer and Saale Gpthons eal Lae toy ie oe L Eag mE Trj ag F raei gr eer 5 Conglete pour Shire hah oO beered pa npn d b rie igre Apy rer Parar sere Preferences UPDATE YOUR FEDEX ACCOUNT INFORMATION FedEx Ship Manager allows you to manage your FedEx accounts and the fedex com services you use for your different accounts Click on the Account Number of the Account you want to edit or any of the links below to edit the account services and information Capers Caso teeter berets fearah Chel lm akon Hepp Services i Toc clap Track l Manage Ly Accel Custorea Tash Etg ihade a Here pe Con marge af te Fede accounts ee Wie onde an eel os the decom gered WOU Wie dor each acon hi Sap ag el Acces Cirk on the account Rumer fe any i the Bek bee 1 Bel E a id indore disige Probe a C
30. h Select Save update commodity profile if you want to save the changes you made to the selected product profile in your product profile list The saved updated commodity profiles will be available in the drop down list for future shipments The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Apioa w furs 5 Select ki e pr SiT iej Rarrernie Fine moscoc ee eee eer piis D Aio ony or a Ecpat kea re Eppa ar ade At C Senate coy aie Add itis cammedEy Taal Shannen Details STAR OE Oo aga Todd cor age mo Br Click the Find code button to search for the harmonized code of a product based on the product s description Registration SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 7 Customs Documentation In the case of a non document shipment shipping documentation may be required for your shipment Based on the commodity information you have entered FedEx Ship Manager will assist you to prepare the necessary documentation Check Create Commercial Invoice for FedEx Express online if you want FedEx Ship Manager to generate a Commercial Invoice for your shipment A Commercial Invoice is required by Customs officials to clear commercial expeditions across international borders outside the European Union Check Create Pro Forma Invoice online if you want FedEx Ship Manager to generate a Pro Forma Invoice for your shipment
31. he Help meni al ihe lop of each page ta aotess the following tools Holp with this page inciudes FAG spocie instruchons and additional information for the sachons and processes you i ses aoe on ihe screen vente cee Online Technical Sapport Glee you Ihe oppotundy bo Find Aneware Orbe that online wih a FedEx Technical Suppi l My Shipme Agani of Subme a Oues Tor I Help Guide Offers a Dem the abiley io practice uiing Gur applies afielance ding athe randachons printable User Guide and Aata Mere infomation iy chante arabe amp are Shp inerta Contaci FedEx Rieter to Fei Cutat Gunnar foe aay fo canat FedEx via tirai miil of Pho i Frequintly Asked Quraltiont SAN ACER teii Sean 2 To LountrlLiccai Liar eT vorado Select w enter re E mail Notifications opbanal D Hein ER per Saree Gt anbe i Send an nad fo poured the heciment on others inckosting the statues Af i Tee et The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Track History Help CONTACT DETAILS Austria Customer service 0800 123 800 Technical support 0800 123 800 Help e mail techsupport_emea fedex com Bahrain Customer service 973 17 33 44 48 Technical support 971 46026234 Help e mail techsupport_emea fedex com Belgium Customer service 0800 135 55 Technical support 0800 13 183 Help e mail techsupport_emea fedex com Cze
32. he option to choose a default Pickup Drop off option for your shipments e The printer of your choice FedEx Ship Manager gives you the choice to print your shipping labels with a Laser Inkjet Printer or a Thermal Printer FedEx supports the following thermal printers LP2844 and ZP500 To find out if your company is eligible for thermal printing please contact your FedEx Account Executive You can access the Preferences page by clicking the Preferences link in the top right hand corner of the Shipping screen NOTE All options chosen on the Preferences page can be overruled for any future shipment by selecting the right option for that specific shipment on the main Shipping screen The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Preferences Update Account i Freee Arrr tet ANN Tl e CE lad l ma ATEUL Let TEEF Adba F lara PPa Pourra Pri oe kkt HTE Quire bm Ferera PAHA 1 Tp ami E d F Premio en eee hee biori hirrel nE H dnmg gece bis pee ramh RE Rira Ti eo ri 2 T 7 Dp d Ci Pez T ipapa eee oe ees eee Boe FI bret Fa Se eee miben tori ee Sd ed E A Pachspe A Shipream Depa Tarmoa ba MATANA EAT Mamai Pel Era i Being atili Eel eerie i Eme eat Sei he Gereiees M aay ee ee re Tal page apie T imen Gen Bb aie Saree i Lia E _ djem does fe joe bere RRF E i ta rha
33. hee wine ea com Loge iloi CA P e D pabien i Secret GUA Efi hprinpna Edi an account aickn aTa Update Contact info Lipslade on adit your contact iuern fo yo pih HAMEAU Remove a Fedes eean fen pour eden com moil Update Account Wii The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Contact HELP For additional information on FedEx Ship Manager click the Help button at the top right of the page Following features will appear Help with this page A Help with this Page function has been dedicated to every page throughout the shipping process Glossary A glossary with explanations of the terms and phrases used in the FedEx Ship Manager interface is available on the Quick Help page FAQs For answers to frequently asked questions click Frequently Asked Questions on the Quick Help page Throughout the page more specific Help features are also made available Module Sensitive Help You can find more information on any specific module or topic by clicking the symbol in the heading of the module Context sensitive help Certain terminologies used throughout the application now come with a specific context sensitive help You can access these help files by clicking the symbol next to the item FedE FedEx Ship Manager Help FedEx Ship Cecile Hein Options Create a St H i niini o Eite ahipa Chick t
34. hip WALS The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Select a country location or a company Selecta contact name from your Address name to limit the Contact Name list to Book and let FedEx Ship Manager fill in the 2 Recipient Information the contacts you entered forthe chosen recipient s details for you or select Add country location or company a new contact name and enter the recipient s The next step is to enter information about the recipient s of your package s i ne D i details manually If you want to make You can either ship to a single recipient to a group of recipients or by using ashipmentymi have saved balore selecte a Shipment Profile 3 appropriate Shipment Profile ee page 32 for A l ya more information To ship to a single recipient you can either fill out the Recipient Information section manually or you can select a recipient from your FedEx Ship Manager ee Address Book see page 27 If you select a recipient from your Address Book the recipient s details will be automatically filled in by the system TIP If you re shipping to a recipient in the US Canada or Puerto Rico you can use omy Select rete e FedEx s Check recipient address service to check the recipient s address Next Bessa Select or enter a enter inform
35. hts reserved 2008 FedEx MY LISTS Dimensions You can store the dimensions of your packages for later use by selecting Dimensions from the My Lists tab You can re use a dimensions profile by selecting it from the Dimensions drop down list in the Packaging and Shipment Details section on the main Shipping screen F E Bakri hore eee ee a ee ee B 7 TES Fwa Meiers Sa m kic nmen Erpa E Mane hy accom Coston Took FedEx Ship Manager La T e ra hiar Wy Lanta ww Mepevte Liy Brotha mept Ships Create new profile T Ses Peed Tee Eme Pike Cee en and TR TS Jae WH en bo your dnanajana Freie T mh is di cele yan dimension profile elect My Liebe tah Bien celic Dinndicae My lists Wi The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx MY LISTS Commodities 6 Commodity Information You can store all relevant information about the commodities of your non document Check for prohibited commodities into Belgium shipments for later use by selecting Commodities from the My Lists tab You can Commodity Summary Manage profiles re use commodities by selecting it from the Commodity drop down list in the Commodity Customs Quantity Weight Commodity Information section on the Shipping screen value EUR kgs Add new commac Totals Commodity 1 description Unit of measure
36. istration process first See page 2 for more information on the registration process If you do not have a FedEx account yet you have to request a nine digit account number by clicking Open a new FedEx account before signing up Click the Login button Click Open a new FedEx account if you want to request a new FedEx nine digit account number to be able to register as a FedEx Ship Manager user Roglutared Edex corm Vuars i 7 I Et o Basaaaieressrrrn Fee baat raguits plenen dieabie your pog up blocker Enter your user ID and patseird to login User Ie Passaic E Remamber my weer i on T s computer Legin Mast Foennl your passwoid or uber ID Click Sign Up Now if this is the first time you access FedEx Ship Manager and you do not have a user ID and password yet te See page 2 for more information on the registration process How fodencom Waar Open a new FedEx account To rogigter as a Foges Emio Manggar a fedex com user you wil Need 4 nind digd Fades account number you do not have one please open a Feder atcoynl before signing up Aces Und CUS Iommi merry lode Com ONIN panico ith a Hgts weer 1D and paasei Liam mone iramae tha F ag Geri Hanya FDE Click here if you have forgotten your password You will be redirected to a page where you need to enter your user ID and the e mail address you provided during registration If you have forgotten your user ID either ret
37. lowing required O Schedule a pickup details O Drop off a package at a FedEx location O Use an already scheduled pickup at my location Not available in all countries ask your Account Executive for more info The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Ship R 1 6 o Ship Track History SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 5 Pickup Drop off Verify the pickup address in the Pickup Address section and change it if necessary by selecting Change pickup address TIP You can change your default pickup location address on the Preferences page More detailed information about setting your preferences can be found in the Preferences section of this manual see page 36 Enter the number and the total weight of the packages that need to be picked up and select the pickup date Enter the time by which the packages can be picked up and the time by which they have to be picked up at the latest Optionally you can enter information on the location of the packages or special instructions in the designated text box NOTE Please make sure the packages are available to the FedEx Express courier in the specified time frame A pickup confirmation number will be displayed in your browser window while the shipping labels are being generated see page 29 NOTE You can also schedule a FedEx
38. nce Aarone Stephanie Global Sports Mew ork he oO Adams Susan Acme Sports Toronto Ontario Addington Malcolm Addington amp Company London International oO Anderson Walter Basketballs R Us Los Angeles cA Carter Steve Sports Suppliers Manchester MH QO Davis Jim Gymnastics Warehouse Trenton MJ C Martin Greg Raquets Central Boston MA 0 LaPierre Jean T shirts Us Montreal GUebec 2 172 contacts s a E My lists WAR The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx MY LISTS Customize Address Book The Customize screen in your Address Book allows you to customize the appearance of your Address Book The following customizations can be chosen for the Address Book Complete the Confirmation messages section Select the appropriate option to turn confirmation messages in your Address Book on or off Fede ane Saane ieee Eei 7 Corea beers Search F 1 Inthe Column Layout section you can determine the order in which the columns itarnatanal Shining Barice F Tunik will appear on the main screen of your Adress Book Tisch Mage My Accom J cumo Tonte Click Save Update to save your address book options Address Book Confirmation messages ee hg Column Layout Pek Si an chanpa bhy kan Grin ree in yaa Arkia iret Ghent onja in rhii tha cedure i ape oi oe rain Crk cor at Sree ol pour
39. nd Smart Phones with e mail functionality Optionally enter a personal message to be included in the notification e mails This feature is available in all formats except wireless E mail Notifications optional Help Hide Notification type m a ship Pickup Exception Delivery oon O oO Recipient brown eservices be fr F LJ Dutch O Add additional recipients ther 1 AA F ad English ther 2 Pr F ad I English Select format HTML C Text O Weess E Add a personal message Please contact me asap when the package has arrived Ship The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Ship Track History SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Rates amp Transit Times Use the Rates amp Transit Times tool to determine the shipping costs transit times and delivery options All estimates are based on the shipment details you have entered before NOTE Your estimate is based on rates associated with your FedEx Account Number and will include any applicable discounts Keep in mind that the rate you receive may be different from the actual charges for your shipment Differences may occur based on actual weight dimensions and other factors Consult the applicable FedEx Service Guide for details on how shipping charges are calculated The currency converter will automaticall
40. nts Select the shipment s for which you want to get status information in the Shipping History overview Click the Track button The status information for the selected shipments is FedEx a _ displayed in your browser window lt lt srie TOR TIP Additional tracking options are available on the Shipment History page offering Fedkx Ship Manager ae D you a wider variety of tracking solutions To view a shipment s details Sep ili n Hyi be a Dimi deere eee EO a eee FO ee Om Select the shipment for which you would like detailed information A a a E Peet Bea Ges eee DE E eben WS EE L ae TB jj Con H oer Brome im ee DC SP ho cele ek Os hia Click the View details button Information about the selected pj mene ances n E a Fm Gna vonar ee ee dm er EE oe ae eee a A ET LE 1a shipment is displayed in your browser window rN is ee carer naa feria To reprint a label shipping label or Commercial or Pro Forma Invoice res eee Select the shipment from the list Pam anemia fem vaaran aeae SATE V Se eae E Click the Reprint button to reprint the documents from your shipment j alanis Pesce pe ub By NOTE Documents can be reprinted for up to 12 hours from the time that the firan shipment was processed Mi am Mrr j Feat t brei i mr i bym Cah ri cii See Fi et ee eee a i cece Pee er eee ee e h erein ce et Track History p The document is protected by copyright and t
41. orter of record Ship The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Advisories In the case of a non document shipment Customs documentation may be required for your shipment FedEx Ship Manager helps you to find the required Customs regulatory information Based on the details of your shipment FedEx Ship Manager will help you to comply with all regulations associated with international shipping In the Advisories section you can find important regulatory information for the import and export countries of your shipment as well as for the commodity you are shipping Acvisories optional Help Hide E shipping advisories found 2 possible matches for unacceptable trading partners The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Shipment Confirmation Once all shipment information is filled in click the Ship button in the Complete your Shipment section to get an overview of the shipment you are about to make Press the Edit button to edit your shipment or click the Ship button at the bottom of the Outbound Shipment page to continue processing your shipment and to display your shipping labels Confirm your shipment detalls Gutbound Shipment D
42. ping screen and display the same entries you made for the previous shipment You can repeat the previous shipment or make changes for the new shipment if necessary Edit Shipment Select Edit Shipment to return to the Shipping screen and change the entries you made for the shipment Schedule Pickup Select Schedule Pickup to schedule a FedEx Express courier to pickup your packages FedEx Ship Manager Loom F ela Prep e Siprem rap Miatiory Prepare a shipment t hil chin n ibe piirit Hleri Proud lilek ui Op Ar Peis Shap heard m Pedic com ie unahbis bo peceseee pour Pickup repari at thie Gre Pessa ciek ae SScheachae pia buon i steele a eo bo ee eee Thank we Tor shipping with edie tee akg mutes Ae fet Labai Li Merei im E eia rea lage re a SS So a SS gto Global iadt Manager The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIP HISTORY TRACK The Shipping History page can present you with an overview of the shipments you Use the Track another shipment section to You can sort your Shipping History by made during the last 45 days track shipments that have not been clicking on the name of the criteria you processed with FedEx Ship Manager would like to sort by To copy a shipment to a Shipment Profile 3 By default your Shipping History is sorted Shipment profiles are a quick and easy way to ship
43. r service 965 802 233 Technical support 971 46 026 234 Help e mail techsupport_emea fedex com Luxembourg Customer service 8002 35 55 Technical support 32 2 752 77 50 Help e mail techsupport_emea fedex com Netherlands Customer service 0800 0222 333 Technical support 0800 0225 125 Help e mail techsupport_emea fedex com Norway Customer service 47 63 94 03 00 Technical support 800 18 274 Help e mail techsupport_emea fedex com Poland Customer service 0800 4 333 39 Technical support 0800 3 211 378 Help e mail techsupport_emea fedex com Russia Customer service 495 787 55 55 Technical support 32 2 752 77 50 Help e mail techsupport_emea fedex com Saudi Arabia Customer service 966 14 633 999 Technical support 971 46 026 234 Help e mail techsupport_emea fedex com Spain Customer service 966 14 633 999 Technical support 900 993 273 Help e mail techsupport_emea fedex com Sri Lanka Customer service Colombo 94 11 4522 222 Katunayaka 94 11 2255 846 Panadura 94 38 4281 085 Technical support 94 11 4522 222 Help e mail techsupport_emea fedex com Sweden Customer service 0200 252 252 Technical support 0200 252 252 Help e mail techsupport_emea fedex com The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx 9 2 Contact AE 9 n CONTACT DETAILS Switzerland Customer service 0800 1
44. rademark laws under U S and International law All rights reserved 2008 FedEx MY LISTS ADDRESS BOOK You can sort your Address Book by clicking Click here to Click here to import on the name of the criteria you would like access your export recipient nee to sort by Group Address information from Managing your Recipient Information By default your Address Book is sorted Book another application The FedEx Ship Manager Address Book is where you store information about your by contact name recipients You can store up to 2000 different addresses Address Book 3 i tcc da aE a a mcidaben A The Address Book lets you x Welk one Jern Auglert e Add recipients m Ear r 1 mhi Haara EI Er kA E Trh nm Contact rane F fia Liepa mkizi ha A mE erbg TO w a T E i e Update recipient information Mow AL ABCOEFONIUELMMORGREEUL ANY 20129455708 Ee 0 EAEn CAERE Tempar Akhiri GRF Creche O iTi opti Bor sen re oe ie Biti em Fi e Remove recipients m onto orn TT niskom inoan m Pele baiten Be Dubin Fined 2 Arpa c D c 50 Bode H ETE brom ME e Canter ied 14 Tour e Store default shipping settings for each recipient g fie Mca Frya Mi reer Sorter deed 14 tuner 0 Same Poin Poo Foie Cora eee aiii e Access your Group Address Book sana Peite ares aaikes Mme a ba Sh Sarah Teeth TD Leet kitha fe O eee Bere Pteeenciiors Fran Tere Gieb Cyne fer O Toka le voke Teal Feats Tern Ley Eoen CE siri On hajm ig Sil Crestreddees
45. re to send you the confirmation e mail of your fedex com registration and package delivery notifications Make sure you provide a valid e mail address Registration WIA Registration REGISTRATION Step 2 Ship Manager Registration Account info After your fedex com registration you will need to provide some additional information before you can start using FedEx Ship Manager Enter your FedEx account number in the designated text box If you wish to do so you can enter a nickname for this account Select the Continue button to complete the registration process Step 3 Ship Manager Registration Confirmation You will receive a confirmation e mail from fedex com containing your registered user ID For security reasons it will not contain your password so make sure you remember the password you provided Please save the confirmation e mail of your fedex com registration for future reference TIP After registration you can update your profile user ID password address by clicking the Manage My account tab or by clicking the My Profile link at the bottom of the Registration confirmation page fedex com Login Registration fact mi 2 Aico m This Bidet 00mm dirici guinea nihg digit FedEx account pumib r Pinas indicat whith Figes BOCCOURT you Wid ike io Ue wii Is ence Enter a nine digit FedEx acount number eee ae Hetkname this account opbonat Entar Account Nickname
46. rieve it from the confirmation e mail of your fedex com registration or contact the FedEx helpdesk contact details are available on pages 39 40 and 41 Select Remember my User ID on this computer if you want to store your login information on your computer Selecting this option will save you the hassle of having to log in every time you connect to FedEx Ship Manager but it will also expose your shipping information to anyone who has access to your computer Login A The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Registration Login Update Account WHAT S NEW IN FEDEX SHIP MANAGER Shipping Made Easy FedEx Ship Manager comes with an enhanced user interface allowing you to complete your entire shipment in fewer steps It is shipping made easy enabling you to organize your shipments in a minimum of time Advanced User Interface Functionalities Mandatory Fields All fields throughout the application that contain mandatory information to complete your shipping process are clearly marked with an asterisk This allows you to just complete the minimum of information necessary to ship your package s Preferences It is now possible to customize FedEx Ship Manager towards your specific needs The Preferences page accessible by selecting the Preferences link in the top right corner of the Shipping page allows you to select your
47. uments At this stage of the shipping process you might need to complete additional international documents that might be required for your shipment You can find out which documents are needed for your international shipment in the Advisories section see page 21 or by using FedEx Global Trade Manager accessible through fedex com Receipt FedEx Ship Manager allows you to print a receipt of your shipment confirmation for your own reference FedEx Ship Manager allows you to select the documents you need for your shipments Before you print the documents of your choice you can review them FedEx Ship Manager Prepare a shipment 1 rier chipping ivtarmatior 7 Enter productoamnedty information E Print labehe ia Peco ates rane castor ite Dami i Lawes a parc bulls hrii oh pects ae Fi riper Thanh yaad abe eth Pe ce et hie d Le rei quar cia epee ee ee Pee pki ee Sache per F kat L Recs yi FF Commercial irvoice ire Pre o ba Global Trade Manager Peon Cries We Hes F diz impon fata Danan Be Bee oo Be Sh E sen re CEELI EERI T oa REF AMETE Ber MS La relic HF Ue LL eo ninii Jim Brean Ca Ea Broma CARRE YALE BHPR Av Louise race DTR EKRA New York NY 10012 Al u oo 4700 0618 3254 INTL PRIORITY GRA L l2 KA JWSA stg EWR fee ie ee eed el ee ee oe EEE F E ey 2 a rpm mie mE rn W Cf BLASE ier Fi CLAC Hadt i ei AM piy ei herl 1 Liew Ghee Pring bution pn Pin paga Go print po
48. vices tor jo shiemeet the shipping process CUNNING pudents S Sir ichupitvopof Cte Cm Dynamic Calendar pene ee FedEx Ship Manager allows you to select a date by clicking the appropriate date in oh the dynamic calendar You can access the dynamic calendar by clicking Forint coe a Rates amp Transit Tines optional Chey ti the calendar icon wherever applicable throughout the application It allows you to Dears es fae bares Narea navigate through future months and or years and displays the selected date in avis meet the appropriate text field ee ee SERE PETEN Sean mre a O amas cme ston rome street paenga wre at Currency Conve rter Jd Package amp Shipment Derails gt Help Hide lc EJ FedEx Ship Manager allows you to convert all currencies used for your shipment to ke ea ool the currency of your preference You can access the currency converter by clicking p Faas i the dollar sign wherever applicable throughout the application en 7 EN T ig Only available in English sacha eoit C Domani C ProauciaCommasim What s new mpa The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx Update Account SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM Select Prepare Shipment from the Ship tab at the top of the FedEx Ship Manager main window or select Create a Shipment from the Prepare Shipment tab to access the main Shipping page
49. xt a a npe you enter in the Your reference field will be printed on the invoices and the PO ne Air Waybill generated by FedEx Ship Manager cies Use the More Reference Fields section to enter reference information for your SREY shipment This information will be printed on your FedEx invoices will appear on the Shipment details page accessible from Track History see page 25 and can be included in the reports you create with FedEx Ship Manager see page 35 Shipment reference information you enter in this text box will also be printed on the detailed invoices you receive TIP For each of the reference fields you can select a Remind me to enter reference from FedEx Entering structured reference information can help you in your internal record keeping because it allows checkbox on the Preferences screen If you do so a warning message will be you to check the actual cost of your shipments displayed every time you try to send a shipment without entering reference information in that particular field The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 4 Special Services In the Special services section you can select extra FedEx services for your shipment Please note that not all services are available in all countries e Use the Saturday delivery option to have your shipment deliver
50. y display the appropriate local currency Rates amp Transit Times optional Help E Hide Roll over your rate quote for a breakdown of costs l Amounts are shown in EUR Select Service Standard Your Rate List Rate FedEx International First 146 71 102 19 9 00 Abed Dec 19 2007 FedEx International Priority 4 29 65 66 12 00 Peed Dec 19 2007 oO FedEx International Economy oadd 61 53 6 00 PMFri Dec 21 2007 View all services View rate details The document is protected by copyright and trademark laws under U S and International law All rights reserved 2008 FedEx SHIPPING WITH FEDEX SHIP MANAGER AT FEDEX COM 5 Complete your Shipment Upon completion of your shipment you can store all the information of your shipments for later use by selecting the Create a Shipment Profile checkbox You can re use all recipient package and other shipment information which will be stored for your future shipments see page 32 for more information Select Save for Later to save the current shipping details as a pending shipment that can be completed later If you would need to interrupt your shipment click the Save For Later button to store the shipping details you have already entered This option allows you to resume your shipment at a later stage by selecting the View Pending Shipments in the Prepare Shipment tab 5 Continue your Shipment In case your shipment contains only documents click on Ship to proceed C Save
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