application & changes
Contents
1. average daily balance If you receive your monthly statement at an address in a state other than those named above we figure the FINANCE CHARGE on your Account by applying the periodic rate to the adjusted balance of your Account We get the adjusted balance by taking the balance you owed at the end of the previous billing cycle and subtract any unpaid Finance Charges and any payments and credits received during the present billing cycle The Monthly Periodic Rate and corresponding Annual Percentage Rate are shown in the Finance Charge Schedule below 6 Fleet Management Reports If you choose a Valero Fleet Services Basic or Enhanced Account we will provide you with Fleet Management Reports Reports to be established by us from time to time The Reports will be partially based upon data transmitted by your employees drivers We will use our best efforts to insure the accuracy of the Reports but we do not guarantee their accuracy and shall not be in any way responsible or liable for any damage resulting from any inaccuracy in any Report 7 Fees If you receive Reports your Account will be charged a monthly fleet card fee The initial fee will be disclosed to you at the time the Cards are initially issued to you The monthly fee may be changed from time to time in our sole discretion provided however no such change will be implemented prior to the time we give you notice of such change 8 Liability for Unaut2. Mail signed and completed vehicle and driver information to Valero Marketing and Supply Company Attn Fleet Services P O Box 696000 San Antonio TX 78269 6000 e Call Valero Fleet Services for assistance at 1 877 8 VALERO On Line www valero com fleetcard 10 04 2359_Fleet_UserManual_Inserts 10 11 04 10 48 AM Page 2 one card does it all The Valero Advantage Convenience Your Valero Card can be used at any of our Valero Family of Brands including Valero Diamond Shamrock Beacon Ultramar and Shamrock Thousands of locations Security Controls on fuel service and merchandise purchases by vehicle and or driver Savings Discounts up to 2 5 per gallon Operate with maximum efficiency every day with control right at your finger tips Plus there are no hidden fees no replacement card fees no account setup fees or renewal fees Service Dedicated marketing representatives and outstanding customer service from an experienced staff Flexibility We will set up your account s to provide reporting that meets your company s needs Versatility Optional maintenance and services oil changes inspection etc at hundreds of locations where your Valero Card is accepted Commercial Account Designed for businesses that prefer less detail Monthly billing shows you total dollars spent and where purchases were made e All the convenience of a regular credit card account with no purchase restrictions
3. deemed a waiver of any other term condition or right or of the same term condition or right on any other occasion 17 Entire Agreement This Agreement the terms printed on the Cards and the terms on the reverse side of monthly statements as revised from time to time constitute the entire agreement between the parties and shall supersede all previous negotiations commitments and writings 18 Termination of Agreement This Agreement is terminable at any time by your written notice to us provided however that no such termination shall affect your obligations existing prior to such termination or your responsibility for charges made by you or your employees drivers after the date of such termination and provided further that if any such charges are made after such termination you will be assessed the monthly fee described in Paragraph 7 for any period for which no such fee has been assessed because of termination FINANCE CHARGE SCHEDULE States Monthly Periodic Rate Annual Percentage Rate AR ND 46 5 50 PA 15 9 00 CT MD WA WV 1 00 12 00 MT NY 1 25 15 00 AL FL HI LA MA ME MN NC NE OH TX WI 1 50 18 00 AK AZ CA CO DC DE GA IA ID IL IN KS KY MI MO MS NH NJ NM NV OK OR RI SC SD TN UT VA VT WY 1 75 21 00 gt ve VALERO 4 Shamrock As always use your Valero Fleet Services Cards at any of the Valero Family of Brands 10 04 2359_Fleet_UserManual_Inserts
4. e NO FEE Valero Fleet Accounts Basic Fuel purchase discounts up to 2 5 per gallon Provides one 1 in store Fleet Services Card at a location of your choice optional Provides Fleet Services Cards for all vehicles in sequential order Security controlled by PINs assigned to each driver Provides Vehicle or Driver Report Provides reporting of all charges made to the account e 5 00 Month On Line Account Maintenance Enhanced Fuel purchase discounts up to 2 5 per gallon Provides two 2 in store Fleet Services Cards at a Valero Fleet Account Discounts location of your choice optional The following discounts are available at participating locations where this your customized description on cards and reports symbol is displayed to Fleet Accounts Security controlled by PINs assigned to each driver NOT to Commercial Accounts and Provides Vehicle Driver and Summary Reports Pri llnctenmned a a Report options includeVehicle Driver Report by Provides Fleet Services Cards for all vehicles with due are paid within terms group e g department and Weekly Report by group e g department Gallons Discount Gallon Provides reporting of all changes made to account 25049998 ccc sac ste sscnncesdebexsdnete sien 1 0 Ga ees j AI IREE EEEO EES EEEE aon 3 0004 999 orcdecwrectingtes comematon 2 0 Overnight service available on Basic Fleet D OOO Fe sada ter E EE 2 5 and En
5. is made in entering any information the driver will press the Clear key then rekey the correct numbers A receipt will print for the driver to sign Driver Instructions Fuel Island Transactions Select Pay Here Credit e System will prompt Enter driver number System will prompt Enter PIN e System may prompt Enter odometer optional Follow instructions at Pay the Pump Pump will pre authorize for pre set amount only Driver must select Yes to receive receipt as Pay the Pump receipts are not available at a later date e System will print receipt if Yes is selected EWP AID PIN PAD 10 04 2359_Fleet_UserManual_Inserts 10 11 04 10 48 AM Page 4 fleet card agreement READ THIS AGREEMENT If you apply for and Valero Marketing and Supply Company issues you a Valero Fleet Services credit card and you use or permit the use of the credit card such use will be considered your acceptance of this Agreement In this Agreement the words we us and our mean Valero Marketing and Supply Company You and your mean the company or person s who applies for and accepts the Card or Cards issued your Account Card or Cards means the Valero Fleet Services credit card s issued to you in connection with your Account Account means the account number issued to you and to which any charges made with the Cards issued will be accumulated for bi
6. the new terms 12 Force Majeure Limits on Liability We shall not be responsible to you for losses or damages resulting from the malfunction or non function of Cards because of fire electrical failure communication line failures terminal malfunction labor dispute act of God or other cause or event beyond our control In no event shall we be liable in contract tort or otherwise for incidental consequential special or indirect damages 13 Default If you fail to comply with this Agreement in any respect including failure to pay any amounts when due or if we in good faith deem your ability to perform hereunder to be impaired we may decline to extend further credit to you and any balance outstanding hereunder may at our option and without demand or notice become immediately due You will pay all of our collection costs and legal fees No rights duties or obligations arising prior to the termination of credit by us shall be impaired by such termination 14 Assignment This Agreement may not be assigned without our prior written consent 15 Severability The invalidity illegality or unenforceability of any provision of this Agreement shall not effect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall be valid and enforceable to the fullest extent permitted by applicable law 16 Waiver Any waiver of any term or condition of this Agreement by us shall not be
7. 10 11 04 10 48 AM Page 5 driver amp Vehicle information Please photo copy if additional space is needed Company Name Account Fleet Date Odometer ACTION See code below Yes Tank Size Fuel Fuel Limits Service Limits Vehicle Description Available ONLY on Enhanced Fleet Ne o Ingals Type Monthly Daily Monthly Daily LCCORECCERTH OOUCACECECHHE pE oopen alalolo alolalalalo EE E a i EE i m ve gt xm i All 9 s denotes no limits jax Service Limit 300 VEHICLE INFORMATION Action Codes N New Fleet A Addingavehicle driver D Deleting a vehicle driver C Changing vehicle driver FuelTypes X Any Type U Unleaded S Super Unleaded E Unleaded Plus N Compressed Natural Gas D Diesel ACTION See code below DRIVER PIN Yes MERCHANDISE DRIVER Last Name 1st Initial NUMBER NUMBER N o Monthly Daily x A M P L E DRIVER INFORMATION Action Codes N New Fleet A Adding a vehicle driver D Deleting a vehicle driver C Changing vehicle driver All driver PIN numbers allow purchases on any vehicle card 10 04
8. 2359_Fleet_UserManual_Inserts 10 11 04 10 48 AM Page 1 application amp Changes Application and Initial Account Setup e Either fax signed and completed application vehicle and driver information to 210 370 4070 Or mail signed and completed application vehicle and driver information to Valero Marketing and Supply Company Attn Fleet Services P O Box 696000 San Antonio TX 78269 6000 For assistance call 1 877 8 VALERO Fleet Limit Changes Immediate increase of fuel merchandise and service limits Should your driver exceed the daily or monthly limit the fleet system will decline the transaction The procedure to handle the decline is as follows e Transaction declines over daily monthly limit e Station calls Valero Fleet Services Valero Fleet Services contacts driver s company for authorization to raise limit Immediate deletion of a driver or vehicle If a driver leaves your employment and may have taken a fleet card Call Valero Fleet Services at 1 877 8 VALERO Give your fleet and or account number the employee name or number and vehicle description or number Please advise the administrator that the card is lost or stolen The card and or driver PIN number will be deactivated Changing Fleet Information Changes to your fleet s vehicle and driver files can be made one of four ways E mail fleet valero com Fax signed and completed vehicle and driver information to 806 324 4798 e
9. hanced Fleet accounts 10 each If you have any questions or need assistance please call 1 877 8 VALERO 10 04 2359_Fleet_UserManual_Inserts 10 11 04 10 48 AM Page 3 easy to follow instructions Easy To Use The Valero Fleet Services system requires the driver to supply a minimal amount of information Information is entered by the driver on an electronic keypad or PIN pad at the store Driver Instructions In store Transactions Customer Selected Vehicle Description Each driver is provided a wallet sized instruction card If the driver chooses to record their driver number and PIN space is mibleet Number provided on the card The instruction card is intentionally plain and does not make any reference to Valero Fleet Services in case the driver s wallet is lost or stolen The driver will record odometer reading before leaving the vehicle if odometer reading is required The driver will pump the fuel required for accuracy of the reports the driver should completely fill the tank The driver will present the Valero Fleet Services Card to the store attendant e The driver enters information on the PIN pad Key the driver number 1 4 digit number Press Enter Key the Personal Identification Number PIN 4 digit number e Press Enter Key the odometer reading Do not enter tenths Optional entry as selected by fleet account manager Press Enter Note If an error
10. horized Use You will not be liable for unauthorized use of a Card for any transactions which occur after you inform us of the loss theft or possible unauthorized use of a Card You must inform us by either i telephone at 1 877 8 VALERO or ii writing at Valero Marketing and Supply Company P O Box 631 Amarillo TX 79105 0631 You may notify us in accordance with the procedures set out in the Fleet Card User s Manual as amended from time to time if you wish to terminate charging privileges existing in connection with a Card PIN or driver number or if you wish to alter the Daily Limit or the Monthly Limit on any Card We will use our best efforts to implement such changes promptly but shall not be liable for any failure to do so 9 Use for Commercial Purposes You represent that the Cards issued to you will be used strictly for commercial purposes and not for any personal family or household purposes 10 Charge for Returned Checks If your check in payment of your Account is not honored for its full amount by your bank for any reason we may assess a returned check fee equal to the maximum amount allowed by the law of the state to which your monthly statement is addressed 11 Change in Terms of Agreement We may change the terms of this Agreement from time to time on prior written notice to you Use of any of your Cards after such notice is given will constitute an acceptance of such new terms by you and you will then be subject to
11. lling purposes All capitalized terms not defined in this Agreement can be found on your monthly statement 1 Use of Cards PINs and Driver Numbers Cards may be used at any participating store or service station A Card must be presented at the time of purchase A valid personal identification number PIN and driver number will be required to authorize each purchase Additional identification from your employee driver may be required before credit is extended PINs and driver numbers will be selected by you at the time Cards are issued 2 Qualified Users You shall designate in writing which of your employees drivers are authorized to use Cards issued to your Account You may terminate such authorization by notice to us given in accordance with Paragraph 8 below However unless and until we receive such proper notice we will treat anyone presenting a Card as being authorized to charge on your Account and may charge purchases made with such Cards to your Account 3 Extension of Credit The total amount of credit to be extended to your Account shall be determined by us in our sole discretion We will allow you to limit the amount of credit to be extended per Card in a single day a Daily Limit and to limit the amount of credit to be extended per Card in a single month a Monthly Limit We will use our best efforts to implement and enforce such limits but we will not be liable for any failure to do so We may suspend or termina
12. te your Account at any time 4 Payment Terms The Full Balance shown on the monthly statement is payable upon receipt to us at PO Box 300 Amarillo Potter County Texas 79105 0300 within twenty five 25 days from the Closing Date shown on the monthly statement To be properly credited the Full Balance must be received by us no later than 10 00 a m on the date and at the address indicated on the monthly statement Your Full Balance is NOT payable in installments under any circumstances Failure to pay when due may result in FINANCE CHARGES and interruption of charging privileges All payments must be made in U S dollars 5 Balance Computation FINANCE CHARGES Failure to pay the Full Balance within 25 days from the Closing Date shown on the monthly statement may result in FINANCE CHARGES If you receive your monthly statement at an address in Arkansas California Colorado Kansas Louisiana Missouri Nevada Oklahoma or Texas we figure the FINANCE CHARGE on your account by applying the periodic rate to the average daily balance of your account including current transactions To get the average daily balance we take the beginning balance of your Account each day add any new purchases and subtract any payments or credits and unpaid Finance Charges This gives us the daily balance Then we add up all the daily balances for the billing cycle and divide the total by the number of days in the billing cycle This gives us the
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