USER MANUAL VH-UPS 700-3000 UPS
Contents
1. Mains failure battery discharged Wait until mains returns Programmed shutdown in See 4 4 10 progress The load is lt 5 of the max load Wait until mains returns and no mains power is present No load shutdown function is active see 4 3 2 LEDs operation and alarm blink P phase and N neutral are In a system with grounded buzzer sounds 1 2 secs UPS does reversed at the UPS input in a Neutral reverse the mains plug not start system with grounded Neutral In other systems disable the indication See 4 4 12 and 4 5 In case of doubt contact a qualified electrician LEDs alarm and on battery Battery test just after installation Allow the UPS to recharge the blink buzzer sounds 1 5 secs or mains failure batteries Battery test shows weak battery Read 7 4 have the batteries replaced modifications reserved OPM _VHE_XXX_OK7_3KO_XGB_V0O12 22 User manual VH Series 700 3000 UPS 1 2 GB 9 Specifications Ratings Voltage Amperes VA with computer type load Watts W with resistive load Input thermal circuit breaker A Internal input fuse 250V slow A Input converter AC input voltage AC input voltage range Minimum start up AC voltage Input current waveform Input current A at nominal input voltage Input power factor Input frequency range Inrush current Output converter AC output voltage AC output voltage tolerance Output frequency Output frequency range Outp2. 4 3 2 No load shutdown If this function is activated the UPS will switch off during a mains failure when the load is less than 5 of the maximum load In this way unnecessary discharging of the batteries is avoided The unit will automatically turn on again when mains power is restored The default setting of the no load shutdown function is activated The setting can be changed using the UPS monitoring software For more information please refer to the manual that came with the software If the no load shutdown function is activated and the load is smaller than the 5 threshold the 25 load LED will blink to warn you that the unit will switch off during a mains failure 4 3 3 Switching off During normal operation via operating panel 1 Press keypad 0 2 fig 4 1 for 1 second If the UPS is switched off the output will always be absent for a few seconds to ensure that the connected equipment is able to reboot During normal operation using UPS monitoring software 1 Shutdown after delay see 4 4 10 During bypass operation see section 4 4 3 During battery operation see section 4 4 4 If electric isolation is required unplug the power cord from the wall outlet modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 13 User manual VH Series 700 3000 UPS 1 2 GB 4 4 Use status and alarm indications o status indications the operating mode low priority alarms abnormal operating situations I high priority alarms si
3. Output out of tolerance 1 5 secs Charger failure Bypass out of limits see 4 4 6 Replace battery see 4 4 8 4 4 10 Shutdown pending The UPS monitoring software allows you to switch the UPS into standby mode after a programmable delay time During countdown the operation LED will blink 2x per second and the buzzer will beep every 5 seconds 4 4 11 Startup pending The UPS monitoring software allows you to start up UPS after a programmable delay time During this delay time the operation LED will blink 2x per second 4 4 12 P N Phase Neutral reversal indication If the P N reversal indication is enabled the UPS will indicate whether the voltage between Neutral and Earth Ground at the UPS input exceeds a certain voltage i e Phase and Neutral at the UPS input are reversed in an earthed grounded Neutral system In this potentially unsafe situation both LEDs operation and alarm will blink fast and the buzzer will sound Reversing the mains plug will prevent this unsafe situation and will cancel the alarm In case of non earthed grounded Neutral system this indication should be disabled The default setting of the P N reversal indication is enabled Changing of the setting is described in section 4 5 modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 16 User manual VH Series 700 3000 UPS 1 2 GB 4 5 Use setup mode In the setup mode the following parameters can be changed e output voltage 220 230 240 V
4. 700 3000 UPS 1 2 GB 3 3 2 Rackmount installation preparations 1 Place the UPS horizontally on a table or desk 2 Re position the operating panel remove the 2 screws that hold the panel and rotate the panel 90 degrees counterclockwise Don t pull out the panel Tighten the 2 Screws again 3 Install the two mounting brackets that came with the unit using the screws provided 4 Connect the DC connector of the internal batteries 5 Assemble the front panel insert the two metal clamps at the rear of the panel into the holes at the right side of the UPS then click the front panel into position 6 Install the UPS into a 19 rack The UPS cabinet must be supported by mounting rails do not mount it by using the mounting brackets only Fix the mounting brackets on the 19 inch enclosure with screws The VH Series UPS is now ready for further connections please proceed with section 3 3 3 fig 3 3 2 installation preparations rackmount modifications reserved OPM_VHE_XXX_0K7_3KO_XGB_V012 7 User manual VH Series 700 3000 UPS 1 2 GB 3 3 3 Rear panel The figures on this page show a VH Series 3000 VA The differences with the rear panel configuration of other models is clearly indicated in the text below 1 53a Input socket AC mains supply to the UPS 700 2000 VA smaller socket than shown here Input breaker Protects the UPS from damage caused by high inpu
5. GE Consumer amp Industrial User manual Digital Energy Uninterruptible Power Supply On line VH Series UPS 700 1000 1500 2000 3000 VA GE Consumer amp Industrial SA General Electric Company CH 6595 Riazzino Locarno Switzerland T 41 0 91 850 5151 F 41 0 91 850 51 44 www gedigitalenergy com 96 GE imagination at work User manual VH Series Uninterruptible Power Supply 700 1000 1500 2000 3000 VA Please read these instructions carefully before installation and start up of the VH Series UPS Keep this manual in a safe place for future reference General Electric Consumer amp Industrial SA All rights reserved reproduction without permission prohibited The content of this manual may be subject to change without prior notice no liability can be accepted for any error or omission The illustrations and plans describing the equipment are intended as general reference only and are not necessarily complete in every detail modifications reserved OPM _VHE_XXX_OK7_3KO_XGB_V0O12 1 User manual VH Series 700 3000 UPS 1 2 GB Contents l Important safety INStrUCtIONS ssssssssssssssssseseeessssssssssssssssssssrtrresreesnsssssssssertrtrrrrrreeeensssssssrrrrereeressss 3 1 1 Save these instructions 1 2 Safety rules INTFOCUCTION DI 4 2 1 Introduction 2 2 Intended use 2 3 Transport storage 2 4 Warranty Fatsii e Co 6 erea oie Tener Ine eve nO eT Te entree er r
6. OT connect any voltage to the unit DO NOT put the unit into operation IMPORTANT Before making any connection and switching on the VH Series UPS please check the following conditions e your mains supply is 220 240 Volts and 50 Hz if the mains frequency is 60Hz the output frequency of the UPS can be changed see section 4 5 and e the total power demand of the connected equipment does not exceed the rated output power of the VH Series UPS the rear panel of the UPS shows the model chapter 9 the ratings 3 2 Installation rules e The UPS is intended to be used in normal domestic and office situations e Protect the UPS according to the wiring rules with a 16A D type fuse e The UPS must be powered from a single phase grounded wall outlet Do not use extension cords e Avoid locations that are excessively humid near water near heat sources or in direct sunlight e The ambient temperature should not exceed 40 C Optimal battery lifetime is obtained if the ambient temperature does not exceed 30 C e tis important that ventilation air can move freely around and through the unit Do not block the air vents e Do not plug appliances such as electric heaters toasters and vacuum cleaners into the UPS The UPS output can be used only for electronic loads such as computers and telecommunications equipment e Becareful when connecting laser printers be sure that the demanded power does not exceed the capacity of the UPS e The sum
7. The alarm occurs when the load is gt 100 If the load exceeds 150 the UPS will immediately switch to bypass assuming that the conditions for a transfer to bypass are fulfilled If an overload condition between 110 150 persists the UPS will also switch to bypass operation During an overload the UPS may automatically switch off within a few minutes load dependent and output power is lost e ifa transfer to bypass is inhibited see 4 4 6 or e ifthe bypass function has been disabled see 4 5 or e ifthe UPS operates on battery see 4 4 4 To avoid these problems be absolutely certain that the power demands of the protected equipment are within the limits of the UPS 4 4 8 Replace battery Either the batteries are almost chemically worn out or the battery wiring including the battery fuse is faulty If the batteries are aged they must be replaced as soon as possible to ensure full protection for your equipment see 7 4 Perhaps the replace battery alarm occurs after a test which you started immediately after installation or after a power failure In this case the alarm may be incorrect as the batteries have been partly discharged during transport or storage or during the power failure Allow the UPS to recharge the batteries See also 4 6 4 4 9 General alarm General alarm comprises a group of alarms the buzzer behaviour indicates which alarm is active 1 2 secs General fault Overload see 4 4 7 Overtemperature
8. UPS software via the USB communication port checks the actual battery capacity in order to ensure accurate runtime prediction During a deep battery test the batteries will be discharged until battery low alarm level Please note that immediately after a deep battery test the expected runtime is very short allow the UPS to recharge its batteries For details please refer to the manual of your UPS software e Temperature compensated battery charging This feature adjusts the battery charge voltage according to the ambient temperature As a result poor charging of the batteries under low temperature conditions and overcharging of the batteries under high temperature conditions are avoided e Load dependent battery end voltage The allowable final battery voltage depends on the discharge current the higher the current the lower the end of discharge battery voltage In this way maximum battery capacity is obtained without over discharging Over discharging would result in shortened service life and failure to recover normal capacity e Automatic boost charge This feature reduces the battery recharge time considerably totally depleted batteries will be recharged to 90 In approx 1 5 hours provided that discharging took place at 100 load modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 18 User manual VH Series 700 3000 UPS 1 2 GB 5 Communication 5 1 USB port The USB port is a plug in interface port which enables advance
9. Vdc or 72 Vdc should match 2 UPS and battery pack can be mounted together in one set of mounting supports 3 Atthe rear side the UPS and battery pack can be coupled using the coupling bracket that came with the battery pack 4 Connect the DC connector of the battery pack to the DC socket of the UPS 4 fig 3 3 3 You will hear a click when the cable is properly connected Block the DC connector install the small locking plate that came with the battery pack and fasten it with the screw provided 5 Connect the DC connectors at the front side of the battery pack like in 3 3 1 step 4 fig 3 3 4 a installing battery extension pack s to the UPS modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 9 User manual VH Series 700 3000 UPS 1 2 GB 6 Adjust the orientation of the operating panel in case of rackmount use loosen the 2 screws that hold the panel and reinstall it in reversed position 7 Assemble the plastic front panel like in 3 3 2 step 5 8 Using the DC socket of the battery pack you can install a second third etc pack See chapter 6 for more information fig 3 3 4 6 installing battery extension pack s to the UPS modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 10 User manual VH Series 700 3000 UPS 1 2 GB 3 3 5 Connecting interface devices If you do not want to use the communication capabilities of the UPS please skip this section and proceed with 5 3 6 The UPS is
10. ac e bypass enable disable see 4 4 6 e P Phase N Neutral reversal indication enable disable see 4 4 12 e output frequency 50 60 Hz The setup mode can only be entered if the UPS is in standby mode connected to a live wall outlet and switched off LED operation blinks 1 Press keypad O and keep it pressed while pressing l simultaneously Release both buttons The setup sequence starts with the setup of the output voltage indicated by a blinking LED operation 2 Scroll through the four functions with keypad l one of the LEDs operation on bypass on battery or alarm will blink indicating which function has been selected see fig 4 5 3 Toggle the setting of the selected function by pressing switch O The LEDs on the LEDbar runtime capacity shows the setting 4 Store the new settings and leave the setup mode press keypad 1 and keep it pressed while pressing O simultaneously Release both buttons 220 Vac 250 Vac 240 Vac disabled enabled disabled i enabled NOTE The unit can be used as a frequency converter the input frequency range is 45 66Hz the output frequency is selectable 50 60Hz If the unit is used as a frequency converter the bypass function is no longer available As a result an audible alarm will be generated continuously see 4 4 6 To avoid this we advise to disable the bypass WARNING Changing of the output frequency can cause sev
11. aused by overtemperature Take appropriate measures reduce load and or temperature The UPS will switch back to normal operation when the overload has been removed or the temperature has dropped below alarm level If a power failure occurs during bypass operation the UPS will switch to battery operation and eventually when the batteries are depleted output power is lost The bypass function can be disabled see 4 4 6 and 4 5 for further details Fail safe bypass operation if the UPS becomes defective the load may be switched to bypass provided that the bypass function was not disabled As the status of the UPS is unknown in this situation the indications on the operating panel may differ 44 4 On battery The UPS uses the energy stored in the batteries see chapter 9 Batteries runtime The runtime capacity LED bar will show the remaining runtime The UPS will shutdown e after the batteries have been discharged automatic restart or e if keypad O is pressed restart via front panel required or e ifa UPS shutdown command is given by the computer Restart depends on the setting of the auto restart function if set on the UPS will automatically restart when the mains returns if set off a manual restart is required either as in 4 2 1 step 1 or via the UPS management software As default the auto restart function is on The setting can be changed using the UPS monitoring software For
12. case of an alarm the remaining available battery runtime for the actual load in of the maximum runtime with the actual load indicates to what extent the output capacity of the UPS is used by the actual load If e g the 25 and 50 LED are on the load exceeds 50 of the maximum load If all 4 LEDs are on the unit operates in overload As this is an abnormal situation the alarm LED will blink as well More info in section 4 3 2 12 User manual VH Series 700 3000 UPS 1 2 GB 4 2 Start up 4 2 1 Start up mains available 1 Via front panel press keypad l 1 fig 4 1 briefly LED operation already slowly blinking will at first blink faster and after a few seconds it will illuminate continuously indicating that the unit has started up Via UPS monitoring software startup after delay see 4 4 11 for more information 2 The equipment connected to the UPS can now be switched on 4 2 2 Start up mains not available If the mains input is absent power cord not connected or mains failure 1 Press keypad l until the buzzer sounds The LEDs operation and on battery will illuminate The UPS operates on battery it discharges the batteries See 4 4 4 for further details about this operating mode 4 3 Use normal operation 4 3 1 Normal operation conditions e the mains supply is present e the UPS is on e the load does not exceed the capacity of the UPS and e the operating temperature is below alarm level
13. d communication between the UPS and the computer UPS software required The interface port is operative as soon as the mains power cord is plugged into a live wall outlet even if the UPS is switched off For more information please refer to the user manual that comes with the interface software We strongly recommend to use only original GE Digital Energy software products in combination with the interface port 5 2 RJ11 port The RJ 11 port is a plug in contact interface port Pin Function 2 1 Mains failure 3 2 General alarm 1 4 3 Battery low A 4 On bypass 5 Remote UPS shutdown RxD 6 6 GND fig 5 2 V 1 Active if the output voltage of the UPS is no longer guaranteed due to other circumstances than already indicated by pin 1 3 4 The alarms are listed in section 4 4 9 5 3 USB RS232 Relay interface card option The card is equipped with e USB port as described in 5 1 e RS232 port e potential free change over relay contacts for the following alarms mains failure general alarm battery low bypass active For more information please refer to the user manual that comes with the interface card 5 4 SNMP Web interface card option The SNMP card makes the UPS SNMP manageable it allows the data interface to be connected directly to an Ethernet network For more information please refer to the user manual that comes with the interface card modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 19 User man
14. d of time the batteries must be recharged periodically Connect the unit to a wall outlet and recharge the batteries for 24 hours f the storage temperature is within 20 and 30 C every 12 months f the storage temperature is within 20 and 45 C every 3 months CAUTION In case of storage pay attention to SENSITIVE SENSITIVE SENSITIVE FRAGILE TO DAMPNESS TO HEAT TO FROST 2 4 Warranty GE Consumer amp Industrial SA operating through its authorized agents warrants that the standard products will be free of defects in materials and workmanship for a period of 36 months after the date of invoice or such other period as may be specified NOTE This warranty does not cover failures of the product which result from incorrect installation misuse alterations by persons other than authorized agents or abnormal operating conditions modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 4 User manual VH Series 700 3000 UPS 1 2 GB 3 Installation 3 1 Package contents The shipping box contains a VH Series UPS four plastic support parts mounting set plastic front panel two plastic plugs two mounting brackets and screws a USB cable two IEC male female power cords 1 mains power cord VH Series 3000VA only a CD ROM and this manual Inspect the UPS for damage after unpacking If any damage is present please immediately notify the carrier and place of purchase WARNING In case of recognizable damage DO N
15. equipped with two interface ports a USB port and an RJ 11 port allowing advanced communication between the UPS and a computer network Refer to chapter 5 for more detailed information 3 3 6 Connecting power and load 1 Switch off your computer and unplug it from the socket outlet 2 VH Series 700 2000 Disconnect the power cord from the computer rating 250Vac 10A and connect this cord to the male input socket 1 fig 3 3 3a b at the rear of the UPS VH Series 3000 only Connect the cord that came with the UPS to the male input socket 3 Add up the power consumption in VA of the appliances that will be protected by the VH 700 2000 VA UPS the load and make sure that the resulting value does not exceed the VA output rating of the UPS This way you ensure that the UPS is able to supply the required output and prevent that an overload situation will happen 4 Using the output cords provided connect the load to the appliance outlets 3 3a fig 3 3 3a b of the unit Soread the loads over the appliance outlets as equally as possible If you use a distribution box to connect more than one appliance per outlet please note that the maximum AC current rating of each appliance outlet is 10A outlet 3 or 16A outlet 3a See fig 3 3 3a b 5 Connect the mains cord of the UPS to a working grounded AC wall socket outlet The green LED operation will blink now mains power is available and the batteries are char
16. ere damage of equipment connected to the appliance outputs of the UPS Be sure that the new frequency is suitable for the connected equipment modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 17 User manual VH Series 700 3000 UPS 1 2 GB 4 6 Battery management Maximum battery life and reliability are obtained by the following features e Quick battery test The quick battery test checks whether the batteries and their wiring are healthy If a quick battery test shows that the batteries are close to being worn out a replace battery alarm will be generated see 4 4 8 The batteries must be replaced as soon as possible see 7 4 Automatic battery test The VH Series UPS conducts periodic automatic battery tests e 5 hours after manual switch on e 5 hours after return of mains following any power failure and e 30 days from the last battery test Manual battery test A quick battery test can be initiated manually either via the front panel by pressing pushbutton I for 5 seconds during normal operation or via UPS monitoring software For details please refer to the manual of your software NOTE A If the test is started manually immediately after installation or after a power failure the UPS may generate a false replace battery alarm as the batteries have been partly discharged during transport storage or during the power failure e Deep battery test A deep battery test to be initiated through the
17. etry rer fret one ee 5 3 1 Package contents 3 2 Installation rules 3 3 Installation procedure 3 3 1 Vertical installation preparations 3 3 2 Rackmount installation preparations 3 3 3 Rear panel 3 3 4 Installation of battery extension pack 3 3 5 Connecting interface devices 3 3 6 Connecting power and load IOI a AEE AAA AAAA tices evs antec ante ceed etacesh tote AE E 12 4 1 Operating panel 4 2 Start up 4 2 1 Start up mains available 4 2 2 Start up mains not available battery start 4 3 Use normal operation 4 3 1 Normal operation conditions 4 3 2 No load shutdown 4 3 3 Switching off 44 Use status and alarm indications 44 1 Standby 4 4 2 Normal operation 4 4 3 Onbypass 44 4 On battery 445 Battery low end of runtime 4 4 6 Bypass out of limits 44 7 Overload 44 8 Replace battery 44 9 General alarm 4 4 10 Shutdown pending 4 4 11 Startup pending 4412 P N Phase Neutral reversal 45 Use setup mode 4 6 Battery management SOW MME WG TOI e EE socket acres eat est tea AAEE AE ATAA 19 5 1 USB port 5 2 RJ11 port 5 3 USB RS232 Relay Interface Card option 5 4 SNMP Web Interface Card option Option extended runtime VH Series 1000 3000 u cceeeecccessesseeseessessessessessesseeseesseeseeses 20 MONERON O ea EEEE E E EE EEEE 20 7 1 Safety 7 2 General 7 3 Recycling the UPS at the end of service life 7 4 Batteries 7 4 1 General 7 4 2 Battery replacement Troubleshooting scesestosststtesscastdocasecainsacas
18. ging If the LED does not blink but illuminates continuously instead press keypad 0 for one second If both LEDs operation and alarm blink and the beeper sounds 1 2secs phase and fig 3 3 6 connecting power and load neutral are reversed at the input of the UPS Please read 4 4 12 and take appropriate measures 6 For best results allow the UPS to recharge the batteries during a period of approx 2 hours It is acceptable to use the UPS without first charging the battery but the runtime may be reduced modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 11 User manual VH Series 700 3000 UPS 1 2 GB 4 Operation 4 1 Operating panel VH Series Uninterr p fig 4 1 operating panel 2 switch LED 1 on switch 2 off switch 3 LED operation 4 LED on bypass 5 LED on battery 6 LED alarm 7 LED bar runtime capacity 8 LED bar load modifications reserved OPM_VHE_XxXX_OK 7_3KO_XGB_V0O12 tible A main function switches on the UPS starts quick battery test see 4 6 switches off the UPS on when the UPS is operating blinks if the UPS is in standby mode on when the UPS operates in bypass mode the incoming mains power is channeled directly to the load on in case of battery operation the mains power fails and the internal batteries supply the required power until either they are depleted or mains power returns blinks in
19. lacement Please refer to figure 7 4 2 It shows a VH Series 3000VA model The battery tray configuration of other models may differ but the basic principle is the same for all VH Series models NOTE During battery replacement the UPS will not be able to support the load if a mains failure occurs It is recommended to switch off the load before disconnecting the DC connector as in step 2 1 Remove the plastic front from the UPS cabinet and or battery cabinet 2 Disconnect the DC connector 3 Loosen the 4 screws that hold the battery tray 4 Slide out the battery tray Be careful it can be heavy 5 Insert the new battery tray into the UPS fix it with the 4 screws 6 Connect the DC connector 7 Install the plastic front panel fig 7 4 2 If you want to change only the batteries and not the full tray with batteries please contact your dealer General guidelines e When replacing the batteries use only the same type and size battery e Never short the battery terminals Shorting may cause the battery to burn When working with batteries remove watches rings or other metal objects and only use insulated tools e Avoid charging in a sealed container e Proper disposal of batteries is required refer to your local codes for disposal requirements e Never dispose of batteries in a fire they may explode e Never disassemble or reassemble batteries their contents electrolyte may be extremely toxic If e
20. more information please refer to the manual that came with the software 4 4 5 Battery low end of runtime If during on battery operation the 25 LED starts blinking the batteries are nearly discharged the remaining runtime is less than 2 minutes default setting adjustable via the UPS monitoring software Controlled shutdown of any computer equipment is absolutely necessary at this point If the UPS operates at 100 load the shutdown procedure should be completed within 2 minutes after the battery low alarm started If only part of the output capacity of the UPS is used this period can be longer with aged batteries this period can be shorter When the batteries are fully discharged the UPS is no longer able to power the connected equipment 4 4 6 Bypass out of limits The mains voltage or mains frequency are outside bypass input tolerance but inside UPS input tolerance see chapter 9 Bypass operation is inhibited if for whatever reason the UPS is not able to deliver the required output output power is lost If the input frequency is often out of tolerance during which bypass operation is inhibited and an alarm is generated it may be useful to disable the bypass function after which the unit operates as a UPS without automatic bypass switch See 4 5 modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 15 User manual VH Series 700 3000 UPS 1 2 GB 4 4 7 Overload The demanded power exceeds the normal capacity of the UPS
21. n 1 2 for further details 7 3 Recycling the UPS at the end of service life NOTE This product has been designed to respect the environment using materials and components respecting eco design rules It does not contain CFCs Carbon Fluorine Chloride of HCFCs Halogen Carbon Fluorine Chloride The batteries contain lead which is a harmful substance for the environment Proper disposal or recycling of the batteries is required Refer to your local codes for disposal requirements GE Consumer amp Industrial in compliance with environment protection recommends that the UPS equipment at the end of Its service life must be recycled conforming to the local applicable regulations modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 20 User manual VH Series 700 3000 UPS 1 2 GB 7 4 Batteries 7 4 1 General The service life of the battery is from 3 to 6 years depending on the operating temperature and on the number of discharge cycles As a healthy battery is critical to the performance of the UPS an automatic quick battery test is performed regularly to ensure failsafe operation see section 4 6 When the condition of the battery is critical a replace battery alarm will be activated see 4 4 8 Replace the batteries as soon as possible proceed with section 7 4 2 NOTE under certain circumstances a manual battery test can result in a false alarm please see 4 6 quick battery test 7 4 2 Battery rep
22. of the leakage currents of the UPS and the connected loads should not exceed 3 5mA modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 5 User manual VH Series 700 3000 UPS 1 2 GB 3 3 Installation procedure The UPS can be used in a stand alone tower format using the two supporting stands section 3 3 1 or can included in the delivery be mounted in a 19 inch rack using the two mounting brackets section 3 3 2 All required items are 3 3 1 Vertical installation preparations 1 If you want to install a battery pack as well please read section 3 3 4 step 1 2 first then proceed with step 2 below VH 700 1500 VA Place the UPS horizontally on a table or desk 5 Assemble the four parts of the plastic supports and metal rails in case of VH Series 2000 and 3000 VA at the bottom side of the UPS cabinet using the 4 screws provided 4 Connect the DC connector of the internal batteries z9 Place the UPS upright and insert the two black plastic plugs to cover the holes in the top panel of the UPS cabinet 6 Assemble the front panel insert the two metal clamps at the rear of the panel into the holes at the upper side of the UPS then click the front panel into position The VH Series UPS is now ready for further connections proceed with section 3 3 3 7 Mu XC modifications reserved fig 3 3 1 installation preparations tower OPM_VHE_XXX_OK7_3KO_XGB_V012 User manual VH Series
23. regulations and accident prevention rules modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 3 User manual VH Series 700 3000 UPS 1 2 GB 2 Introduction 2 1 Introduction The GE General Electric Digital Energy VH Series UPS a truly on line uninterruptible power supply protects your equipment from all forms of power interference including complete power failures 2 2 Intended use e Uninterruptible Power Supplies UPS are designed to protect sensitive electronic equipment such as computers and telecommunications equipment from all forms of power interference including complete power failure CAUTION DO NOT plug household appliances such as electric heaters toasters or vacuum cleaners into the UPS The UPS output is intended to be used only for electronic loads such as computers and telecommunications equipment e The technical data as well as information concerning connecting requirements can be found on the rating label and in this document and shall be strictly observed 2 3 Transport storage e No liability can be accepted for any transport damage when the equipment is shipped in non original packaging e Store the UPS in a dry location with the batteries in a fully charged state Storage temperature must be within 20 45 C If the unit is stored for a period exceeding 3 months optimal battery lifetime is obtained if the storage temperature does not exceed 25 C e Ifthe unit is stored for an extended perio
24. sdasassstnceceesegsvesstsccososseesscshasecotevonnsuenccesconcunsinecsseclsetiansieestecsseds 22 BTC FE UO ceca tase esc A A EAN AE NEE a envesscestcaceviead 23 modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 2 User manual VH Series 700 3000 UPS 1 2 GB 1 Important safety instructions 1 1 Save these instructions This manual contains important instructions that should be followed during installation and maintenance of the UPS It also gives all necessary information about the correct use of the UPS Before attempting to install and start up the UPS carefully read this manual Keep this manual next to the unit for future references Full understanding of and compliance with the safety instructions and warnings contained in this manual are the ONLY CONDITIONS to avoid any dangerous situation during installation operation and maintenance work and to preserve the maximum reliability of the UPS system GE refuses any responsibility in case of non observance unauthorized alterations or improper use of the delivered UPS The instructions in this manual are for UPS models VH Series 700 VH Series 1000 VH Series 1500 VH Series 2000 and VH Series 3000 Check your model number by looking at the rear panel of your UPS Any difference in instructions is clearly indicated in the text for instance VH Series 1000 While every care has been taken to ensure the completeness and accuracy of this manual GE accepts no responsibili
25. t currents BEEEEEE 700 2000 VA breaker has lower rating than sueeeen shown here BEBE a e a EA E p E E Appliance outlets max rating 10A To connect the loads to the UPS 700 VA 2 outlets 1000 1500 VA 4 outlets 2000 3000 VA 6 outlets Appliance outlet max rating 16A VH Series 3000 VA only To connect a heavy load to the UPS An output cord to connect a load to this outlet is not shipped with the unit DC connector not on VH Series 700 VA To connect a battery extension pack for extended battery runtime Fan s Electronically controlled cooling fan s Make sure ventilation air can move freely around and through the UPS USB port See 5 1 for more information RJ 11 port See 5 2 for more information D 2 EEHEEHE TII COCOT E OC m tt nn E o BREEEEE gt A fig 3 3 3 b rear panel rackmount 3000 VA model modifications reserved OPM_VHE_XXX_0K7_3K0_XGB_V012 8 User manual VH Series 700 3000 UPS 1 2 GB 3 3 4 Installation of a battery extension pack With a battery extension pack you can increase the battery runtime of the UPS If you do not install a battery extension pack please skip this section and proceed with 3 3 5 1 Before installation check whether the nominal voltage of the battery pack is suitable for the UPS the voltage mentioned on the label on the battery drawer of the UPS and the one on the rear panel of the battery extension pack 36
26. table nominal 0 15 unless synchronized to the mains sine wave lt 2 typical 1 with linear load sO suitable for loads with cf up to 6 1 max 10 A per outlet one 16A outlet on VH Series 3000 VA selected output voltage 15 10 2 Hz sec gt nominal 10 lt 79 oa fully protected against overload and short circuits 110 during 5 minutes 150 during 5 seconds depends on rating of thermal circuit breaker typical 125 of TCB value for 200 seconds 200 of TCB value for 10 seconds 300 of TCB value for 4 seconds 36 36 36 72 72 3T 3 7 3 9 6 7 6 9 sealed lead acid maintenance free up to 6 years depending on use 1 7A 1 5 hours for 90 capacity std battery 17 11 9 12 10 gt 74 74 107 176 228 31 31 43 74 107 12 12 17 31 43 gt 7 11 20 29 5 12 17 8 11 6 18 3 18 3 19 3 31 1 33 1 i 440x87x47 2MM 440x87x54 7 MM 29 47 gt 440x87x472mm 440x87x547MM steel plastic IP20 EN 62040 1 1 EN 60950 gt EN 62040 2 10 to 40 C lt 45 dB A load and temperature dependent 95 non condensing 23 User manual VH Series 700 3000 UPS 1 2 GB
27. tuations in which the actual output voltage of the UPS is no longer guaranteed immediate action should be taken o Standby 4 4 1 Startup pending 4 4 11 Normal operation 4 4 2 On battery 4 4 4 Battery low 4 4 5 7 7 OU Bypass out of limits 0 4 0 4 4 4 6 a ii ai o i l i i hi 0 4 0 4 1 General alarm 4 4 9 fee Shutdown pending 0 4 0 4 4 4 10 E On bypass 4 4 3 Err S aa activated load lt 5 4 3 2 Input Phase Neutral reversed 4 4 12 Operating modes and corresponding indications see 4 3 2 and 4 4 1 4 4 12 jntermittent _ continuous 0 4 number of LEDs that can be on depending on runtime capacity load 25 LED 25 is blinking hi 1 2secs lo 1 5secs mute buzzer press push button briefly modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 14 User manual VH Series 700 3000 UPS 1 2 GB 4 4 1 Standby The UPS output is off but the batteries are charging see 3 3 6 step 5 4 4 2 Normal operation See 4 3 1 4 4 3 On bypass The UPS is equipped with an automatic bypass switch This switch automatically transfers the load to the mains if the UPS is unable to deliver the demanded output power due to overload or overtemperature If all 4 load LEDs illuminate bypass operation is caused by an overload If only green load LEDs illuminate the red load LED is off bypass operation is c
28. ty or liability for any loss or damage resulting from the use of the information contained in this document This document shall not be copied nor reproduced without the permission of GE Due to technical improvements some of the information contained in this manual may be changed without notice 1 2 Safety rules CAUTION RISK OF ELECTRIC SHOCK The UPS contains batteries The appliance outlets may be electrically live even when the UPS is disconnected from the mains The UPS contains potentially hazardous voltages Do not open the unit there are no user serviceable parts inside All maintenance and service work except replacement of the batteries should be performed by qualified service personnel CAUTION There may be damage to the equipment if procedures and practices are not strictly observed and followed NOTE Do not attempt to service the UPS unless you have had proper training Refer all maintenance and servicing to properly qualified skilled and competent service personnel Qualified skilled personnel are persons who because of their training experience and position as well as their knowledge of appropriate standards regulations health and safety requirements and working conditions are authorised to be responsible for the safety of the equipment at all times whilst carrying out their normal duties and are therefore aware of and can report possible hazards observe IEC 364 DIN VDE 0105 and national wiring
29. ual VH Series 700 3000 UPS 1 2 GB 6 Option extended runtime VH Series 1000 3000 Extended runtime can be obtained by connecting a separate battery extension pack to the UPS In this case the UPS must be informed about the new total battery capacity to allow a reliable recalculation of the available runtime please contact your dealer Dependent of the charge condition of the new batteries the new runtime calculations may temporarily be unreliable The additional batteries increase the recharging time for the unit all other operational information is the same as for standard models It is not allowed to connect an external charger to the UPS 7 Maintenance 7 1 Safety DANGER When the UPS operates all parts of the electronics are directly connected to the utility and high voltages are present on all internal parts including the battery Even after disconnection from the utility all parts inside the UPS including the battery conduct dangerous voltages except the RJ11 and USB output For your safety only authorized service personnel may remove the cabinet cover Refer to section 1 2 for further details 7 2 General The GE Digital Energy VH Series UPS is virtually maintenance free take care of proper environmental conditions and keep air inlets outlets free of dust Please read 3 2 NOTE Apart from battery replacement refer maintenance and service work to qualified and skilled personnel only Refer to sectio
30. ut waveform Harmonic distortion Power factor Crest factor peak to RMS current Capacity appliance outlets Bypass AC input voltage range Frequency tracking rate Frequency tracking range Phase difference Typical transfer time msec Overload capability Overload behaviour during battery operation Overload behaviour during bypass operation Batteries ratings given for 25 C Nominal voltage Vdc Number Ah batteries Type Service life Recharge current Battery recharge time batt discharged at 100 load Runtime in minutes at typical load 75 VA Watts 100 70 300 210 700 490 1000 700 1500 1050 2000 1400 3000 2100 General Weight UPS kg Dimensions UPS hxwxd tower orientation Weight 14Ah battery pack 36Vdc 72V kg Dims batt pack 36Vdc 72Vdc hxwxd tower orientation Enclosure protection Environment Safety Electromagnetic compatibility Ambient temperature Audible noise at 1 meter Max relative humidity modifications reserved OPM_VHE_XXX_OK 7_3KO_XGB_VO12 700 1000 1500 2000 3000 00 1000 1500 2000 3000 490 700 1050 1400 2100 ae 7 8 10 16 8 8 10 16 20 220 240V 100 load 160 280 V 70 load 130 280 V input gt 280 Vac UPS switches to battery operation 170 V at any load gt sinusoidal conform or better than EN 61000 3 2 IEC 555 2 3 0 4 4 6 4 8 8 11 1 1 45 66 Hz gt none 220 230 240 V selectable 2 50 or 60 Hz front selec
31. xposed to electrolyte wash immediately with l i Don t throw batteries plenty of water if eye contact occurs flush with water and contact a away treat them as physician harmful waste modifications reserved OPM_VHE_XXX_OK7_3KO_XGB_V012 21 User manual VH Series 700 3000 UPS 1 2 GB 8 Troubleshooting Whenever a malfunction occurs first check external factors e g connections temperature humidity or load to determine whether the problem is caused by the unit itself or by its environment Subsequently check the thermal circuit breaker it may be tripped If so reset it see fig 3 3 3 a b and be sure that the UPS is not overloaded The following chart is a simple troubleshooting checklist only If the suggested solution does not succeed or if the information is insufficient to solve the problem please contact your dealer or consult www gedigitalenergy com PROBLEM POSSIBLE CAUSE SOLUTION Thermal Circuit Breaker TCB UPS overload Reduce load reset TCB tripped 2 fig 3 3 3 a b System failure Contact your dealer or consult www gedigitalenergy com UPS will not switch on without Line cord not connected Read 3 3 6 using battery start Connect line cord and the output has been off for a Dead wall socket outlet or mains Contact qualified electrician voltage out of limits few secs see also 4 3 3 Tripped Thermal Circuit Breaker UPS switched off automatically UPS overtemperature Allow UPS to cool down
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