UC-02B and UC-04B with UpCorder Software User Manual
Contents
1. TeleCorder Voice Logging Recorder UC 02B and UC 04B with UpCorder software T TeleCorder 5 a os Co miei oes User Manual Version 2 17 B US Rev 5 Table OF Contohi Scia E Page 1 I TeleCorder Configurations sssssseeecccsssscecocosssceocossscccosossssccessssssceeoso 3 II Cable Connections and Testing ssecccsseecccsscceccosscceccssccccsssccecssseeecssoe 3 1 Identify the Front Panel LEDs and Rear Panel Connections ce00 3 2 Connecting to Phone Lines and other Audio SOUPCES sccscssscccseeseeees 4 a Connection for 2 Channel UC 02B aieri 4 b Connection for 4 Channel UC 04B cc ccccssssseseeeeeeeeeeeeeeeeeeeeeeaaaaas 4 3 Powered by USB Connection to PC ccccccccsscssssssssscccccccecsssssssccccssssesess 5 4 Installing UpCorder Software on a PC cccssssssssssccccccccccsssssssscccccssseeess 5 5 Connecting TeleCorder to a PC sisscicscessccssicisivctenteceavavhasesseescestessecentecnesavsnnvbes 5 Mi Sime Tele C OF COR gies ves sus cv venceestees ducussuavcedvcctsaseasanccedessunedsncssecvenseuvesessese 6 I Computer WV INGOWS ensia Gas eddedesaevscieseessinessecsdenaussdsnesseens 6 d POLCACUV ITY W 1 OW eisa on aE OT a 6 b List of Recorded Calls and UpPlayer Windows ccccccccceeeeeeeeeeeeees 7 C SELLS Hardware and SOW al gt scusississ Aid satan a arose oselet Monecdes 8 Z MROCOFOING PLOCESS cvecescssedscdelevececccs2. Cable with T Adapter This multi purpose cable assembly can be used to connect between two RJ 11 single line or RJ 14 two line phone jacks It is 18 long and comes with a T adapter The T adapter is used when you do not have an extra jack for the cable connection It will convert a single phone jack into two parallel jacks T25 EXT Twenty Five Foot Phone Line Extension Cable Provides a 25 extension for standard RJ 11 or RJ 14 phone cables with a modular plug on one end and a modular jack on the other end It is compatible with either single line RJ 11 or two line RJ 14 cables User Manual TeleCorder with UpCorder Software V 2 17 B US 19 MOD SC Converts Modular Phone Plug to 3 5mm Mini Plug The MOD SC is used when you have a cable with a standard RJ 11 single line telephone type plug that you need to connect to audio from equipment with 3 5mm mini plug jack It has an RJ 11 jack on one end and a 3 5mm monaural mini plug on the other end The MOD SC is typically used to connect modular telephone line cables used with audio recorders to the audio output of a radio receiver that uses a 3 5mm jack for speaker or line level audio output MTJ S2 Converts a 2 Line RJ 14 Modular Telephone Jack into Separate RJ 11 Single Line Jacks This adapter cable assembly splits a 2 line RJ 14 circuit jack into two RJ 11 jacks Line 1 on left and Line 2 on right It is typically used with the two line jacks on
3. Capacity Items 2000 Capacity Space MB 500 Cancel The Configure Software and or Hardware unit s window is used to change the software settings that are stored in your computer The hardware settings for each TeleCorder can also be individually configured from this window To check or change hardware settings for Unit 1 click on the tab labeled H W Settings Unit 1 refer to the following screen image and Section II Using TeleCorder in this manual If more than one unit is connected to the PC you will have a tab to check or change hardware settings for each TeleCorder Configure Software and or hardware unit s SS X SMW Settings HAV Settings Unitl HAY Settings Unit2 HAV Settings Unit3 Haa 4 gt set channels to YAR mode instead of voltage sensing mode V Port V Port V Port 3 M Port 4 Write YAR Voltage Threshold YAR Turn Off Delay VAR TimeOut Hardware 2 Mid Sensitivity ii 12 seconds jo 20 minutes Caller ID Detection Settings Ri pre Ring pre Ring V Forced FSK Between Rings M DTME Iv FSK Exit Select the hardware audio mode TeleCorder device ID i settings 2 omall file Good audio ad TCKPMJ34 After making any changes to hardware settings click the Write Hardware button to confirm any changes unplug the TeleCorder USB cable and re connect close software and re load check to confirm that the desired changes have been locked into TeleCorder hardware settings and
4. Windows file manager to locate the folder and opening the HTM file in the folder this file will be named ULogTestNew htm unless you changed it when creating a new ULogFolder User Manual TeleCorder with UpCorder Software V 2 17 B US 6 b List of Recorded Calls window is displayed after clicking on the View Log button jo x LIST OF RECORDED CALLS E List Refresh sort by Port File hianager sort by Duration 8 View Port Activity From the list of recorded calls you can view recordings listed by date start time item number port number recording type phone number and duration You can also sort by port channel or duration and use File Manager to search by date delete recordings edit or add text comments and convert recordings to wav files Caller ID from both FSK and DTMF formats may be displayed for recordings made in the phone line mode and if there was Caller ID service available on the line O for Unavailable P for Private To play a recording click the Play button at the end of the line and the player will pop up If the recordings are saved in up format they will be played using UpPlayer If the recordings were saved in wav format they will be played using the Windows default player With the UpPlayer player you can move drag forward or backward to advance or back up the section of a recording that is being played Use the AVA 1 or AVA 2 buttons for Digital Automatic Volume Adjus
5. are used by your PC and hardware settings that are set in the recorder UC 02B or UC 04B Click on the H W Settings tab to view or change hardware settings hardware setting screen image is on page 10 Configure Software and or hardware unit s E X S W Settings HAY Settings Unit1 Audio File Format M WAV 8bitPCM M UP Audio file Digital olume adjustment Dawa for WAY Setting M L1 Less L2 Deep Location of Recorder Folder ULogFolder CAULogFolder Capacity Items e000 Capacity Space MB 500 List File Setting M HTML W Save calls less than 6s Cancel HTML File Name ULo glestNew htm User Manual TeleCorder with UpCorder Software V 2 17 B US 8 2 Recording Process When connected to standard telephone lines the TeleCorder can automatically record the telephone number called in or dialed out time duration of the call and the voices of the conversation You don t need to change your procedure for making or receiving your calls Nevertheless the following points should be considered When connected to phone lines channels should be set to start stop recording using the voltage sensing mode not the VAR mode hardware set up from Recorder Settings after selecting Configure from default UpCorder program screen Date and time information is supplied by the clock in your PC If Caller ID numbers are not displayed confirm with your telepho
6. headset cord and connect the other end to the recorder The TSA 3LM has a twenty five foot 25 output cable that can be extended with the T25 EXT or other suitable phone line extension cables Ta Recorder ay TSA SLM Telephone Handset Supervisory Adapter with S on off switch ae The TSA SLM provides all of the functions and features of the TSA 3LM with the addition of an on off switch that is used to disconnect the E D be telephone audio from your recorder when you do not want your conversation recorded The TSA SLM has a 25 output cable that can be extended with the T25 EXT TSB 15L Boosts Weak Handset Audio for Recording Handset audio levels from most phone sets is loud enough to be satisfactorily recorded with your TeleCorder However some phones may have weak audio that can be boosted by 15db by using the TSB 15L Instead of connecting the handset audio directly to the recorder connect it to the modular input jack on the TSB 15L and connect its 10 output cable to the recorder s input jack Audio levels are increased by a transformer No external power is required TSB 6 Telephone Line Switch Box Connects in series with the phone cable RJ 11 single line circuit feeding your recorder With its ON OFF switch in the OFF position the output RJ 11 jack is disconnected from the input RJ 11 jack The TSB 6 includes a six foot phone cable terminating in an RJ 11 plug T 18 Telephone Line
7. line voltage 1s high when the circuit is not in use and will drop to a lower voltage when it is being used Any channels set for on hook off hook voltage sensing that are not connected to a phone line will not show any recordings due to the lack of the DC voltage changes that are required to initiate a recording If you connect any of the TeleCorder inputs to audio sources that do not have standard on hook off hook voltages these channels must be set for voice activated recording VAR b VAR Settings Recorder channels set for the VAR mode will detect the audio level on the channel port input to start a recording It will start recording when a preset audio level is reached normal conversation levels and stop after the audio drops below this threshold no sound other than weak background noise for a preset period of time The length of quiet required for the recording to end is called turn off delay oe Phone Line Recording Voice Activated Recording VAR Requirement Phone Line DC voltage lower Audio level on input is loud enough or louder than to Start than the threshold o a20v DC preset threshold required to start recording Requirement Phone Line DC voltage higher Audio level is lower than preset level required to to Stop than the threshold o a20v DC continue recording for the selected turn off delay Recording from standard Radio recording broadcast or two way analog phone lines Meeting recording with amplified
8. microphone Audio picked up from handset or headset of Suggested analog or digital telephone set single or multi Uses line phone Analog phone line recording where DC voltage sensing cannot be used Paging and Intercom audio User Manual TeleCorder with UpCorder Software V 2 17 B US 9 1 DC Voltage Threshold VAR or Off Hook Mode for each channel This threshold is preset in the Threshold in 4 levels TeleCorder through hardware 3 Turn off delay VARspace 4 12 32 or Parameters components and cannot be 100 seconds changed via software VAR TimeOut to limit long recordings and start a new recording 20 40 60 or 120 minutes 3 Configuring Hardware Settings You will use the UpCorder program in your PC to select Phone Line recording Voltage sensing start stop mode or VAR mode Voice Activated Recording and to change and confirm these and other operating parameters Using your PC with the UpCorder program running select Configure from the main screen Click H W Settings to open the screen shown below Configure Software and or hardware unitis E x SAY Settings HAY Settings Uniti Set channels to YAR mode instead of voltage sensing mode Poti Port lf Port 3 jf Port 4 Write YAR Yoltage Threshold YAR Turn Off Delay AR TimeOut Hardware B Mid Sensitivity 1 12 seconds Jo 20 minutes Caller ID Detection Settings Ri pre Ring pre Ring V Forced FSK Between Rings M D
9. on connections The guarantee is not valid if it has not been handled properly for example if it has been damaged by dropping Contact your supplier or the manufacturer The guarantee does not cover costs of sending to or from the supplier or manufacturer and does not cover any expenses resulting from the failure of the TeleCorder Correct functioning of the TeleCorder and UpCorder software cannot be guaranteed under all conditions The TeleCorder supplier and manufacturer cannot and will not accept any liability for loss of information or other damages due to the use or misuse of the TeleCorder Suppliers and the manufacturer are not a source of official interpretation of laws and shall not be construed as a source for making decisions VI Specifications subject to change without notice Number of Channels Two with UC 02B four with UC 04B Capacity hours Limited by available hard drive capacity of client PC Digital Encoding Voice quality good A law PCM mode 25 as specified 28 80 MB hour Voice quality OK G 726 2bit ADPCM mode as specified 7 20 MB hour Voice quality very good G 726 3bit ADPCM mode 75 as specified 10 84 MB hr Voice quality excellent 8bit linear PCM mode 25 as specified 28 80 MB hour Frequency Response 340 3 400Hz 3db Sampling Rate 8 000Hz Recording Trigger Off Hook phone line voltage sensing for start stop lt 20vDC gt or VOX VAR audio activated for start stop 0 80Vpp 0 40Vpp 0 20Vp
10. play USB cable A PC is not required for set up recording and playback of conversations Contact your TeleCorder sales representative for additional information I TeleCorder Configurations 2 Channel 4 Channel Model Type UC 02B UC 04B Supplied Accessories 2 each T 18 18 phone cable 2 each MTJ S2 line splitter phone line cables with T adapter 4 each T 18 18 phone cable Supplied Accessories USB cable to connect the recorder to your PC CD with UpCorder other software for use in a PC for Win98 2000 ME XP and this manual If you purchased optional items such as cables and or adapters for installation to audio sources that do not terminate in standard RJ11 phone jacks see the instructions that were provided with the optional accessories for additional installation and operation procedures II Cable Connections and Testing 1 Identify the Front Panel LEDs and Rear Panel Connections Unpack and check the contents of the TeleCorder package Front view of TeleCorder UC 02B and UC 04B with LEDs for channel activity and power User Manual TeleCorder with UpCorder Software V 2 17 B US 3 Rear view showing USB jack for connecting to a computer two modular phone jacks for connecting to two UC 02B or four UC 04B phone lines or other audio sources to be recorded and optional 5vDC jack to power accessories the recorder is powered via the USB cable not this jack The LAN and 232 labels
11. will see the list of recordings when View Log is selected USER NOTES User Manual TeleCorder with UpCorder Software V 2 17 B US 21 TeleCorder Voice Logging Recorders are distributed in the U S A by OmMmnicron 581 LIBERTY HIGHWAY P O BOX 623 PUTNAM CT 06260 860 928 0377 FAX 860 928 6477 Support omnicronelectronics com www omnicronelectronics com
12. TME lv FEK Exit select the hardware audio mode TeleCorder device ID cetti ettings B small file Good audio CN2K306 a Channel Port Setup Each channel also called Port in the recorder can be set to start and stop recording using either audio activation VAR for Voice Activated Recording or voltage sensing Channels showing a check mark in the boxes labeled Port 1 Port 2 Port 3 or Port 4 are set for VAR recording Channels with no checkmark indicate they are set for phone line recording voltage sensing start stop For any channel you want to start stop recording using the phone line voltage sensing mode click on the box for that channel to remove the check mark then click the Write Hardware button to confirm any changes With 2 channel UC 02B disregard Port 3 and Port 4 settings b VAR Voltage Threshold Set the threshold level to match the audio level on your audio source 0 Extra Sensitive suitable for weak audio sources with low background noise level for example with weak earphone or line out recording 1 High Sensitivity suitable for normal line level audio sources with low background noise levels normal phone handset earpiece audio or weak speaker of radio 2 Mid Sensitivity suitable for higher than normal audio levels and or higher background noise User Manual TeleCorder with UpCorder Software V 2 17 B US 10 levels for recording from a noisy phone line when voltage sensing cannot be used
13. V 2 17 B US 4 Connect audio sources for channels one and two using the left jack as with instructions for the two channel TeleCorder see page 4 a and channels three and four to the right jack in a similar manner The UC 04B is supplied with two of the MTJ S2 splitters to provide individual jacks for each input and four T 18 cable sets for connecting to phone lines If connecting to telephone sets where a channel will be recording all conversations on a particular phone regardless of what line they are using instead of recording from a phone line where all conversations on the line will be recorded regardless of which phone is using the line you should make connections to the phone using adapters such as the Omnicron TSA 3LM or TSA SLM or by directly connecting to the earpiece audio connections inside of the phone both sides of a conversation are present at the earpiece If it is not convenient or possible to install using standard modular jacks identify the pair of wires for each line or audio source and connect in parallel to each individual input on the TeleCorder With bundled phone wiring you must first identify the line pairs among the wiring cables and then connect the wires from the TeleCorder inputs to these pairs Equipment and wiring diagrams may be required to expedite proper installation Check with your phone or wiring provider for assistance as needed 3 Power Connection TeleCorders without built in hard drives UC 02B a
14. ables to connect to your phone lines or other audio sources If you wish to record from multiple line analog phones or digital telephone sets instead of individual phone lines the most popular way to connect is with a handset splitter The handset splitters such as the Omnicron TSA 3LM or TSA SLM are available from your TeleCorder representative Your sales representative can also assist you in selecting other cables or adapters to simplify installation for your application b Connecting Audio Sources to the 4 Channel TeleCorder Model UC 04B Each modular phone jack on the back of the TeleCorder UC 04B has connections sud two phone lines or other audio sources When looking at the back panel the jack on the left is for Ports 1 and 2 the jack on the right is for Ports 3 and 4 The modular jacks use pins 3 amp 4 for the first input center pair and pins 2 amp 5 for the second input see the drawing above right Each individual input can be referred to as either a Channel or Port If it is more convenient to install using separate cables for each channel use the supplied MTJ S2 line splitter photo at right Plug the short cable from the MTJ S2 into one of the modular jacks on the back of your TeleCorder Plug the first phone line or other audio source to be recorded into the jack labeled Line 1 and the second phone line or other audio source into the jack labeled Line 2 User Manual TeleCorder with UpCorder Software
15. de when recording broadcast radio music where the audio can mimic sounds of dialing To avoid collecting and recording these erroneous numbers you can use the Configuration menu to disable the storing of dialed digit signaling 4 Configuring Software Settings Using your PC with the UpCorder program running select Configure from the main screen Click to open this screen Configure Software and or hardware unitis i e X S W Settings HW Settings Unit1 Audio File Format M WAV BbitPCM M UP Audio file Digital Yolume adjustment Dawa for YA Setting l L1 Less M L2 Deep Location of Recorder Folder ULogFolder C AULogFolder Capacity Items 2000 Capacity Space MB 500 List File Setting lf HTML M Save calls less than 8s cance HTML File Name ULo glestNew htm a Audio File Format If you select the voice data file as WAV 8bitPCM wav format the program will use your computer s default player for playback This mode is not the recommended mode for either storage usage or audio quality reason It is good for voice file compatibility however the amount of hard drive storage space required for each recording will be substantially larger than with UP selected Audio File Format M WAV SbitPCM M UP If you select the UP up format you should further select one of the 4 sub modes provided by the hardware referring to page 11 paragraph f Th
16. des of a conversation are different or if the line quality was not well adjusted the Digital Automatic Volume Adjustment DAVA function will amplify the lower or far side to more closely match the level of the stronger or near side of a recorded conversation during playback Since background noise will also be amplified together with the sound there will be a compromise to permit weak voices to be played at higher levels without raising background noise levels to objectionable levels There are two levels of DAVA available AVA I and AVA 2 If automatic level control is required use the one that provides the best audio quality When you are browsing the logs see page 7 and listening to recordings the application is active and will be recording voice files in the background The list of recorded calls automatically refreshes every 25 seconds Click on the List Refresh button to synchronize the logs to show new recordings at any time To return to the monitoring port or channel activity click the View Port Activity button To edit the numbers or text information for an item in the list search by date phone number or edited text make WAVE files conversion in batch mode or delete individual recordings click the File Manager button c Setting Hardware and Software From the Port Activity window click Configure You will launch the Configure Software and or Hardware window From this window you can view or change UpCorder software options that
17. due to non standard voltages or with normal speaker audio from a radio 3 Low Sensitivity suitable for very high audio levels and high background noise levels Recording may stop if audio levels are too weak phone recording with non standard and very noisy DC voltages or extra loud radio audio After making changes click the button labeled Write Hardware to confirm any changes You may be asked to un plug and re connect the TeleCorder USB cable to change the TeleCorder operating parameters that are set to the hardware inside of the TeleCorder Changes to hardware settings should only be made when all channels are inactive After settings have been changed check to make sure all of the changes are functioning as expected c Turn Off Delay If any channels have VAR selected for recording start stop also select one of the four turn off delay options VAR Turn Off Delay 4 12 32 or 100 seconds This setting will help to prevent recordings from ending during quiet periods Click the Write Hardware button to confirm any changes If set to 12 seconds a recording will stop after 12 seconds of silence d VAR TimeOut If any channels have VAR selected for start stop set the TimeOut to one of the four choices 20 40 60 or 120 minutes This setting will limit the maximum length of a recording for easier management of long conversations or for when recording from broadcast radio where pauses may not be long enough to separate individual record
18. e application will use a specified UpPlayer for playback of the voice file saved in this mode User Manual TeleCorder with UpCorder Software V 2 17 B US 12 b Auto Refresh Recording List Ifyou select the Auto Refresh option by placing a check mark in the box as shown below the List of Recorded Calls will be automatically updated every 25 seconds If this box is not checked you will need to click the List Refresh button on the List of Recorded Calls window for the list to show recordings stored after the list was last opened c DAVA Settings Ifthe volume levels of the 2 sides of a conversation are different or if the line quality is not well adjusted the Digital Automatic Volume Adjustment DAVA function will amplify the lower or far side to more closely match the level of the stronger or near side of a recorded conversation Since background noise will also be amplified together with the sound there will be a compromise to permit weak voices to be played at higher levels without raising background noise levels to objectionable levels To enable a small amount of DAVA during recording select L1 Less For a greater level of DAVA select L2 Deep This option is available only when you have selected to save Audio File Format as WAV 8bitPCM d Location of PC Folder with Recordings ULogFolder The UpCorder software must set a location on the computer s hard drive for the UpCorder folder named ULogFolder This is wher
19. e the index files and voice files of recorded conversations will be stored By default it is set in the application program folder You can change its location to a different location by clicking on the Browse button to locate another folder on the local PC hard drive that will be the location of the active ULogFolder It is the user s responsibility to make sure enough free space is available on the PC hard drive for the data files Location of Recorder Folder ULogFolder CADocuments and Settings4dministratonDesktop Capacity Items 2000 Capacity Space MB 500 You can set the items capacity number of recordings as well as space capacity number of MB allocated on the hard drive for storing recordings for the application To assist in knowing when to backup or change folder operations the application Port Activity Window will display the ratio your recordings have reached in regard to your maximum settings The default values are 2000 items and 500 MB To minimize the chance of missing recordings do not let the 1tems or space capacities reach 100 Allocate extra hard drive space delete some calls or select a new folder where new recordings will be saved e Index File Setting HTML In addition to the binary application index file named UpCorderLog ULOG this selection will generate a HTML index file This name is changeable The default name for it is ULogTestNew htm Notice 1 This file is a mu
20. eCorder will now be wa installed in your computer be listed under Programs be in Control Panel add remove programs and there should be an icon on the desktop for the UpCorder software image at left If you would like the TeleCorder to automatically run and start recording when the computer is powered ON place drag a copy of the UpCorder icon into the Startup folder of your PC 5 Connecting TeleCorder to a PC Connect the supplied USB cable photo at right from the USB port on the back of the TeleCorder to a USB port on your computer The first time you connect the TeleCorder to your computer your PC should display New Hardware Found USB TeleCorder message search for and install the required driver software FTDIFTD2XX dll A Blue LED on the front of your TeleCorder will light to show that it has power E eee If connecting a TeleCorder to a PC that was previously used with SS a a different TeleCorder you may receive a pop up message telling you that it has Found New Hardware The file FTD2XX sys on User Manual TeleCorder with UpCorder Software V 2 17 B US 5 FTDIFTD2XX Drivers Disk Files Needed Type the path to the folder where the driver was previously installed such as C Program Files TeleCorder UpCorder or the path to the drivers folder on the CD supplied with your TeleCorder such as E Drivers where E is the CD drive on your PC containing the UpCorder CD Run the UpCord
21. ent log Folder Where 24 will be increase each time by 1 and rounded within 00 to 99 Use DELETE buttons to delete itemis From the general list There are 3 delete options Option 1 Delete Item Single item pointed by the Item Form Option 2 Delete Range Itemis ranged by Thema and Range Delete To forms Option 3 Delete All Everything in the logger User Manual TeleCorder with UpCorder Software V 2 17 B US 14 b Search Search is designed to search recorded items in the selected date range with or without numbers or text string in the phone number text field The software automatically enters today s date in both the From and the To fields Edit the boxes for month MM day DD and year YY to match the criteria required for your search If you input a text number string in the Phone or Edited Text field every item within the date range that includes this string in its Phone and or edited Text field will be retrieved from the list and if there are matches be displayed in an updated LIST OF RECORDED CALLS Otherwise all the items within only the date range will be searched out and displayed If no recordings in the list match your search criteria you will receive a no file found response A batch conversion to wav files can be done on the found set of recordings Search results will be retained in this window until the next manual Refresh c Edit x Item a o Item Type m Port BA Duratio
22. ents associated with each recording search recordings in a folder do batch conversions of up files to wav files and delete recordings To bring up the File Manager menu from the Port Activity window click on the View Log button to display the active List of Recorded Calls window From the List of Recorded Calls menu click the File Manager button Refer to the following image You can only select one function at a time File Manager x SEARCH Date Phone Text Search ee Date Range From 9 MM 27 DD 5 YY To 10 MM 2 DD 5 Yy EDIT DELETE Input an Item for edit delete or Range for Batch Delete EditfAdd Text Jl Delete Range To 8 4 Delete Item 8 Batch VWYave Conversion Batch Delete All If you click the Help button the following help window will pop up HELP Use EDIT form to select any item of the general list to edit Up to 40 characters can be edited Use SEARCH Form to search items containing specific strings among the date range Searched result will hold the main display list until a manual Refresh another SEARCH or EDIT Use Batch Wave Conversion to convert wave Files in a batch IF the displayed list is the main list all the available items in the list will be converted IF the displayed list is the searched results all the searched items in the list will be converted Converted wave Files will be placed in a Folder named WaveFolderss under your curr
23. er program by clicking on the icon on your PC desktop that was created when the program was installed or from the programs list Refer to manual section III below for detailed information HI Using TeleCorder 1 Computer Windows a After launching the UpCorder software the Port Activity window will be displayed oo 5 x Port 3 Callout Finished Port 4 YAR Finished Dialed AR Dialed PER h 6005551212 Ez UpCorder Port 1 Callout Finished Port 2 Answered Dialed Caller a ee Logged Items 14 2000 Logged Space 10 500 E 0 507 100 0 50 100 Logging Location CA ULogFolder View Log About Exit If the TeleCorder is not connected to your PC the software will run in the off line mode as shown below Using this mode you can browse search and play back the UpCorder recording files as well as convert them to WAVE files Ez UpCorder Logged Items 26 7 2000 Logged Space 45 500 E TTT 0 50 100 0 50 100 Logging Location C ULogFolder Configure View Log About To view the logs of recordings in the most recent ULogFolder click the View Log button If there are recordings logged the List of Recorded Calls log window will pop up An example is shown on the next page To view the logs of recordings in a different ULogFolder click the Configure button and use Browse to open a different folder of recordings You can also open folders of recordings by using the
24. esssacisvesdencuuseedelececcccedassskeltessceceuasueielaceseacedees 9 a Setting for Phone Line or Voice Activated Recording VAR 9 b Voice Activated Recording VAR SettingS ccccccccccceeeeeeeeeeeeeees 9 3 Configuring Hardware Settings sssssscccccssssssssssssccccccscssssssssssscosees 10 d Channel Port SGU Pnersio nenia E Aine 10 b VAR Voltage Threshold Voice Activated Recording 10 Cx PUTM OM De lay erian 11 Ge VAR TIIE Que reny OA 11 e Lime ana Date SENE ince nici a aet stem maran aaa 11 f Audio Recording Modes ccccccccssssssssssssseeeececcceeeeeeeeeeeeaaaas 11 a Caller ID Detection Setting S osicsiror aE 11 D Nonce TOP PC SOIE saran a cdl 11 le NOIES corans eE E Sa 12 a Setting Hardware While No Channels are Active 12 b Recording False Phone Numbets ccccceeeeeeeees 12 4 Configuring Software Settings ccssssssscccsscssssssssssccccscsssssssssccccsseseeees 12 Ae Avdio PIG FOPIVAL ois ite iiatnaddlu toa taensheteu E 12 D Auto Refresh Recording Listessepesesrenn oni uan a 13 c DAVA Settings Digital Automatic Volume Adjustment 13 d Location of Folder with Recordings ULogFolder 13 amp Index Pile Serr HIME ucise AE 13 f Save Calls Less Than 8 Seconds cccccccccccececeeeeeeeeeeeeaeees 14 User Manual TeleCorder with UpCorder Software V 2 17 B US Dai Fie Ma
25. have no meaning with TeleCorder models UC 02B and UC 04B There are no connections behind the LAN and 232 labels 2 Connecting to Phone Lines and Other Audio Sources TeleCorder inputs require 2 wire analog audio such as from direct connection to analog phone lines two way radios amplified microphones telephone handset or headset audio analog or digital phones using direct connection to earpiece audio or with the optional TSA 3LM or TSA SLM adapters etc Line 2 a Connecting Audio Sources to the 2 Channel TeleCorder Model UC 02B Pin 2 5 The TeleCorder connects in parallel to your audio sources There are two modular phone jacks on the back of the TeleCorder Model UC 02B Each jack is wired for connection to one of the two channels using the center pair of contacts as with standard RJ 11 phone jacks When looking at the back panel the jack on the left is for channel one also called Port 1 and the jack on the right is for channel two also called Port 2 The left jack is also wired for both channels as with standard RJ 14 phone jacks see image at right Ch 1 on inside pins 3 4 Ch 2 on adjacent pins 2 5 Note If using the left jack only for connection to channel one there must not be any connection to pins 2 amp l 5 as these pins also connect to pins 3 amp 4 on the right jack Two T 18 cables 18 phone line cable with T adapter photo at left are supplied with the recorder You can use these or other suitable c
26. il support omnicronelectronics com Web www omnicronelectronics com Phone 860 928 0377 Fax 860 928 6477 User Manual TeleCorder with UpCorder Software V 2 17 B US 20 IX Notes 1 Avoid shaking the TeleCorder and keep it in an environment with moderate temperature and humidity that is suitable for electronic equipment Do not expose to rain or moisture 2 There are no user serviceable parts inside of the TeleCorder Refer servicing to qualified service personnel 3 Inthe UpCorder software there are settings that are stored in the software running on your PC for example ULogFolder location and settings that are stored in hardware in the TeleCorder recorder for example the VAR settings Settings that are recorded in the PC software are stored in the PC registry The ULogFolder is one of the software settings that are stored in the PC Each time UpCorder software is opened it will check for the last active ULogFolder If it can find one it will place new recordings into this folder Otherwise it will create a new ULogFolder in the location where your UpCorder software is installed You can check or change the location of the active ULogFolder from the Configure window You can also create a new ULogFolder from the Configuration menu If the active ULogFolder is empty as it will be if you create a new folder the View Log button will not display an empty log As soon as new recordings are added to the log you
27. ings using VAR for start stop If a recording reaches the maximum length of time that you select for VAR TimeOut that recording will end and a new recording on that channel will begin Click the Write Hardware button to confirm any changes NOTE This setting is only for recordings using VAR Voice or Audio activated Recording It does not limit length of recordings when using voltage sensing for start stop e Time and Date Setting Date and time are supplied by the clock in your PC Check it for accuracy f Audio Recording Modes From this sub button you can set the quality of recordings Mode 0 Large file good audio Sbit linear PCM mode used in the 1 generation recorders Mode 1 Tiny file poor audio 2bit ADPCM mode Mode 2 Small file good audio 3bit ADPCM mode Default mode set from factory Mode 3 Large file best audio 8bit nonlinear PCM mode g Caller ID Detection Settings From this sub button you can set turn on off the Caller ID detection features Pre Ring DTMF Detection Ifthe local Caller ID mode is DTMF and sent before the ring you must turn this feature on Otherwise if erroneous caller numbers are sometimes received you should turn this feature off Pre Ring FSK Detection Ifthe local Caller ID mode is FSK and sent before the ring you must turn this feature on Otherwise if erroneous caller numbers are sometimes received you should turn this feature off Forced FSK Between Rings The ha
28. ivity View Log and About windows is similar to the single unit software See manual Section III Using TeleCorder E UpCorder a A Ioj x Por 1 YAR Finished Por 2 YAR Finished Por 3 YAR Finished Port 4 YAR Finished va Dialed Dialed Dialed Dialed 14012958711 Port 5 IDLE Port 6 Callout Finished 6 Callout Finished Port 7 Un Answered T Un Answered Port 8 UmAnswered ii Un Answered o p g Port 9 Callout Finished Port 10 Un Answered Port 11 Un Answered Port 12 Answered 1 Answered Dialed Dialed Dialed Caller d calles Port 13 YAR Finished Port 14 YAR Finished Port 15 YAR Finished Port 16 YAR Finished van Dialed ap Dialed pn Dialed eR Dialed 18005551212 g280377 1411 1062023425 Logged Items 153 7 2000 Logged Space 40 7 500 BEE 0 50 100 0 BOP 100 Logging Location C WLogFolde New FoldenULogFolder Configure About oe Exit User Manual TeleCorder with UpCorder Software V 2 17 B US 16 From the Port Activity window you can click Configure to launch the Recorder Settings window for the multi unit UpCorder software Refer to the following screen image Configure Software and or hardware unit s Audio File Format List Display M WAY SbitPCM M UP W Auto Refresh Audio file Digital Volume adjustment Dawa for WAY Setting M Li Less W L2 Deep Location of Recorder Folder ULogFolder C ULogFolder Browse
29. l be duplicated in its long file name refer to the following image z 08 30 04 18 48 07 Out 0987759759957 e cae Se GG baton inane ere JP 08 30 04 18 46 56 Out O98TTSSISTTSYTSagaT TT JPF 09 01 04 11 43 10 YAR 098TT59 4P 09 01 04 11 44 01 VAR Testing Channel in VAR mode Pi 03 01 04 12 0T 24 Out Jerry Zhang is testing in channel 2 Pe 08 30 04 16 48 0T Out O98TTSYTSsggsT cre 08 30 04 16 46 31 In 00081 Pe 08 30 04 18 48 56 Out OS8TTAIIETTSITSIIaT TT Pe 09 01 04 11 45 10 VAR O98TTEY i P2 O9 01 04 11 44 01 YAR OO081 re 03 01 04 12 0T 24 Out Jerry Zhang is testing in channel 1 e Delete One or All Files You can use the Delete Item button to delete a single recording listed in the Item box or the Batch Delete All button to delete all recordings Deleted recordings cannot be recovered Delete Item Batch Delete All User Manual TeleCorder with UpCorder Software V 2 17 B US 15 f Batch Delete a Range of Files You can use the Delete Range To button to delete a selection of recordings between the number listed in the box below the Delete Range To button and the number listed in the Item box Deleted recordings cannot be recovered nem Delete Range To bB 4 3s 3 4 6 Using Two Three or Four UC 02B or UC 04B with a Single PC The software CD supplied with your UC 02B and UC 04B supports a maximum of four recorders and 16 channels on one PC You should first install the software then connect the fir
30. mp L2 Jacks 20 PZ 2LA Room Monitoring Micro phone scieessccseveres ectienteexeresin ania ee eee 20 VIII Contact Information for Support and Service MEA ER 20 IX IN QUES ve ccevacsccecviieacsadecvivenucseecnuede O ausacewiss eden ce wench cute eeseediedintee L User Manual TeleCorder with UpCorder Software V 2 17 B US Tele Corder Cost Effective Voice Logging Recorder TeleCorder is used with the supplied UpCorder software to turn your PC into a digital audio recorder that can simultaneously record and play from phone lines or other audio sources Recordings start and stop automatically using either phone line voltage sensing or audio activation Recordings are stored on the hard drive of a PC Win98 2000 ME XP using the included USB cable and software The PC is also used to set up the TeleCorder play back recordings and copy recordings for archival purposes TeleCorders UC 02B and UC 04B are used with UpCorder software and your PC They do not have internal storage Recordings are uploaded to your PC in real time using the supplied USB cable and are powered by your PC through the same USB cable To record your TeleCorder must be connected to a PC running the UpCorder software TeleCorders are also available with built in computers and hard drives TeleCorder models TC 02F and TC 04F store recorded conversations to an internal hard drive They can also be connected to a PC for control and back up archiving via plug and
31. n i pa Date Time 09 20 041413 00 Phone Text Tech support call from Omnicron Cancel You can edit the text or add text to the contents of the Phone and or Edited Text field of any item in the general list To edit the text displayed for a recording use the up down arrows to change the item number in the field or input the tem Number that you wish to edit in the Item box then click Edit Add Text A new window will show all of the information available for this recording refer to the above picture Note that all information about the recordings except the Phone Text field cannot be edited Up to 40 alpha numeric characters can be entered into this field When you finish click either OK or Cancel and you will return to the View Log window to check that the text has been satisfactorily modified Confirm that the changes in the text field are correct This function is not enabled in off line mode or with a View Log window that is not the active folder where new recordings will be saved d Batch Conversion to WAVE Files You can use Batch Wave Conversion to convert multiple files in a batch to wav format All the items included in the View Log list either general list or the searched result list will be converted Converted wave files will be placed in a folder named WaveFolderX X under your current log folder XX will increase each time by 1 and be between 00 and 99 All of the information related to each recording wil
32. nager iecieissvecectcensacevesvocecuccuensecasecsneuecnaneevasteccendeuesneesasecesucspsuseteseeseseses 14 ae Wile Wamas er Un CHO s ueser N 14 Da SAren E e e Ra a 15 E i AEE E A A ET E R T EE E 15 d Batch Conversion to WAVE Files cccccccssssseeeeeeeeeees 15 e Delete One OF AI Piles x ceexdecacesacianancadetansdacaisaemactancsaciinanentetends 15 f Batch Delet a Ranoe Of Files siciisieccsavstadensisincdiossadesiadenions 16 6 Using Two Three or Four UC 02B or UC 04B with a Single PC 16 IV Recording Privacy R EEEE ee weiaa sees eew E EAA A AEE ota V Guarantee amp Liability 000000080 00000800080080888 000808080800080 00008000080080888 000008080080080808 lS VI Specifications ER ER EEA EEE AS AEEA EEES 5 VII Recorder Accessories Set ic EA E AE EEEE E TSA 3LM Adapter for Connecting to a Phone Set at Handset Jack eee eeeeee 19 TSA SLM Adapter for Connecting to a Phone Set with On Off Switch 19 TSB 15L Boosts Weak Handset Audio for Recording c cccccceceeseeeeeeeeeeees 19 TSB 6 Telephone Line Switch Box Single Line Disconnect 000008 19 T 18 Telephone Line Cable with T Adapter cccccccccsseseeeeeeeeeeeeeens 19 T25 EXT Twenty Five Foot Phone Line Extension Cable ccccsssscseceeeeeeeeees 19 MOD SC Converts Modular Phone Plug to 3 5mm Mini Plug eee 20 MTJ S2 Converts 2 Line Modular Jack to Individual L1 a
33. nd UC 04B are powered from your PC via the USB cable No additional power connections or adapters are used When connected to your PC via the USB cable it is ON when your PC is ON and OFF when your PC is OFF It will not record conversations unless it is connected to your PC and the UpCorder software is active on your PC The blue power ON light will be lit and channel activity lights will indicate active channels 4 Installing UpCorder Software on a PC Win98 2000 ME XP Install UpCorder software from the CD included with your recorder prior to connecting the supplied USB cable from the recorder to the USB port on your computer aN The software you are installing for this hardware Insert the CD into the CD drive on your PC If it does Universal Serial Bus controllers not auto run to show the install procedure look at files on the has not parsed Windows Logo testing to veel its compatibility i cc wath Windows AP Tell me why the testing iz portant CD using file manager and open the SetUpCorderUS exe Berane i A Continuing pout installation of this collware may impair file Follow on screen instructions If your PC 1s running ot destabilize the correct operation of your aystem fl ime Ely OF ith oe ICDD amp g WinXP you may be asked for Microsoft signature screen recommends that pou sha pe ml and shot at right Select continue until installation is finished parsed Windows Logo testing The A program for your Tel
34. ne company that your phone lines have the Caller ID feature enabled Otherwise there will not be caller phone numbers recorded and displayed when managing the recordings If you are connected to telephone handset audio the recorder will not show caller numbers and will only show dialed out numbers if the handset has standard DTMF tones when dialing Also check to be sure phone line channels are set for voltage sensing not for VAR start stop If Caller ID service is provided on the phone line always wait to answer a call until after the second ring so that the phone number from the calling party can be received and stored with the recording When channels are set to start and stop recording using voltage sensing outgoing calls will not be saved unless they are longer than 8 seconds and contain a minimum of 3 dialed digits DTMF tones This feature minimizes false recordings and does not apply when using Voice Activated Recording VAR This feature can be disabled from the Recorder Settings menu a Setting for Phone Line or Voice Activated Recording VAR When you first connect a new TeleCorder default settings for all channels will be for Voice Activated Recording VAR Channels connected to phone lines should have their start stop mode changed to the voltage sensing start stop mode In this mode instead of monitoring audio levels the recorder will monitor for DC voltages on the selected inputs to indicate on hook and off hook status The phone
35. p or 0 10Vpp Line Impedance AC gt 10k ohm Line Impedance DC gt 10M ohm Ringer Equivalence 0 6B Caller ID FSK DTMF Dialed Number DTMF Internal Storage None Size 4 3 4 wide x 7 1 8 deep x 1 1 4 high not including cables Weight 13 oz not including cables Power Requirements Supplied by host PC via USB cable Approvals FCC TeleCorder Model B4 US BCXRTO6BB4 Guarantee Twelve month limited Manufactured by Beijing ChangXing Co Ltd China Distributed in U S A by Omnicron Electronics Putnam CT U S A User Manual TeleCorder with UpCorder Software V 2 17 B US 18 VII Recorder Accessories TeleCorders come with cables that are suitable for installations where the audio sources are terminated with modular phone jacks If the supplied cables are not appropriate for your installation contact your TeleCorder representative for assistance in selecting accessory cables or adapters to match your application TSA 3LM Telephone Handset Supervisory Adapter The TSA 3LM is the easiest and most popular way to monitor conversations on x a individual telephones It can Tn E mm ry be used to provide a simple La T method of connecting the NS amp recorder to the telephone NB a handset or headset audio a It can be used with most telephone styles that have a standard modular handset or headset jack RJ 10 4P4C Simply connect one end of the cable in series with the telephone handset or
36. rdware firmware is designed to detect FSK caller ID sent between rings If there are difficulties with detecting correct caller ID numbers you can turn this feature on to improve Caller ID detection h Notice for PC Settings Some of the settings must be locked into the TeleCorder hardware by restarting the recorder If this is the case you will see a message to restart the recorder hardware unplug the USB cable from the TeleCorder wait 10 seconds and re connect Any changes made that are stored in the TeleCorder should now be locked into the recorder s internal memory After the settings have been changed check to make sure that the recorder is functioning as expected User Manual TeleCorder with UpCorder Software V 2 17 B US 11 1 Notes a Settings to the TeleCorder hardware should only be made when there are no active recordings To avoid interruption of active recordings it is recommended that you configure operating parameters while the recorder is idle If channels are active when you need to make hardware setting changes unplug the input cables and wait for all channels to stop recording prior to opening the Configuration screen and making changes to the settings that are stored in the TeleCorder hardware b The TeleCorder hardware listens for outgoing numbers dialed using DTMF touch tone signaling and stores them with the recording It is possible for it to document and record false phone numbers particularly in VAR mo
37. st for log viewing so never set it to off always leave this box checked 2 With any recordings already logged don t change the name of an existing location 3 To view the list of recorded calls in the ULogFolder you can either open this file from the UpCorder Configuration menu or independently use your PC file manager If opened using the UpCorder Configuration menu new recordings will also be stored in the selected folder If opened with file manager it will not change where active recordings are stored You will be able to play recordings and convert individual files to WAVE files but will not have access to UpCorder File Manager functions such as Search Batch Conversion and Text Editing User Manual TeleCorder with UpCorder Software V 2 17 B US 13 Index File Settina W HTML HTML File Name ULoglestNew htm Save calls less than 8s f Save Calls Less Than 8 Seconds For outgoing phone calls if there are fewer than three touch tone digits or the recorded duration is less than 8 seconds the recording will be considered as not being a valid conversation and be discarded If you click on the Save calls less than 8s box and place a check mark in it phone line recordings of less than 8 seconds will be stored as with longer calls Click on this box again to remove the check mark if you do not want to save short phone line recordings 5 File Manager a File Manager provides functions to edit or add text comm
38. st unit and test to confirm that it 1s functioning properly by following the instructions in this manual After the first unit 1s connected and tested repeat the process for any additional UpCorder units Note Each UC 02B or UC 04B requires 150 170mA from the 5V USB power bus Standard USB ports are rated at 500mA per port A maximum of three units should be connected to a single bus powered USB hub If connecting four units to your PC using a USB hub that supports 4 USB devices not a self powered hub no AC power adapter connect a maximum of three units to the non powered USB hub and the fourth unit directly to a USB port that is on the PC or on a self powered USB hub TeleCorders have a Device ID that is stored in their internal memory and unique to each unit This Device ID is an aid to keeping track of what sources of conversations are connected to which TeleCorder and will be displayed when you view the Configure Software and or Hardware window and click on a particular unit Run the UpCorder program by clicking on the icon on your PC desktop that was created when the program was installed or from the programs list After launching the UpCorder software the Port Activity window will be displayed showing four ports for each UC 02B or UC 04B connected to your PC With two channel UC 02B units you will see the four possible channels however only the first two channels for that unit will be active The information displayed on the Port Act
39. that the TeleCorder is functioning as expected Note External USB hubs can be troublesome especially when turning the computer power OFF and ON and when removing and re installing USB devices Always check for proper operation after making changes to TeleCorder hardware and closing and opening UpCorder software User Manual TeleCorder with UpCorder Software V 2 17 B US 17 IV Recording Privacy When recording conversations you must consider the privacy of all individuals that are part of the conversation Some countries require notification of one or all participants in recorded conversations Check your local and national legal obligations on this and other issues concerning the use of the TeleCorder In the United States the Federal Government requires that at least one person that is a participant in a conversation knows that it is being recorded Some states require all parties to be aware that a conversation is being recorded Check local regulations The manufacturer and retailer accept no liability for the loss of data the possible consequences thereof or general misuse of recorders V Guarantee amp Liability Your TeleCorder has a 12 month limited manufacturer guarantee The guarantee is effective only for normal use It is not valid under exceptional environmental or operational conditions such as extreme temperatures or humidity levels nor in the event of a lightning strike or similar damage from excessive voltages
40. the TeleCorder and other Voice Logging Recorders that have two inputs on a single modular jack RJ 14 6P4C PZ 2LA Pressure Zone Room Monitoring Microphone with Line Level Output The Omnicron PZ 2LA Microphones are Pressure Zone Microphones designed for meeting and conference recording They look like a switch not a microphone so as not to draw attention Like other Pressure Zone Microphones they use a miniature microphone capsule mounted near a sound reflecting plate In this zone direct sound from the source combines in phase at all frequencies with reflected sound The benefits are many 6 dB more sensitivity 6 dB less noise a wide smooth frequency response free of phase interference excellent clarity and consistent pickup anywhere around the microphone A built in amplifier provides a high level output Power for the amplifier in the PZ 2LA is provided by an AC power adapter which is supplied with the PZ 2LA microphone The PZ 2LA comes with a cable for connecting to the RJ 11 jack on the TeleCorder digital audio recorders If the microphone is located more than 25 from your recorder standard RJ 11 telephone extension cables can be used One twenty five foot 25 extension cable is supplied with each PZ 2LA VIII Contact Information for Support and Service Manufactured in China by Beijing ChangXing Co Ltd www telecorder com Distributed in USA by Omnicron Electronics 581 Liberty Highway Putnam CT 06260 E Ma
41. tment of the playback audio DAVA If files were recorded in the UpCorder format up you can also save the recordings to standard Windows WAVE files for sharing with users that do not have TeleCorder software Esl UpPlayer Verl 0 by Jerry Zhang 2003 10 FILE w4ls34AFCp0 UF oi r of 48 ej uj m 4 Pause Play Click the button with two vertical lines to pause playback Click again to resume Stop Click the button with square box to end playback Save as Wave File Click the button with a red dot to save the selected recording to your PC as a wav file The following image shows a sample of the dialogue box you will see if you click the red dot Make WAVE File button in the dialogue box The recordings will be saved by default with a file name containing port number plus the date and time of the call You can change the folder where the recording will be saved and rename the file when converting to a WAVE file User Manual TeleCorder with UpCorder Software V 2 17 B US T ui WaveFolderOd a UpPlayer tmi EA P2 09 30 04 o8 15 22 Way G iw4152C431p2 UR2 ba 4152001 P2 09 30 04 o9 55 30 wav BA w4152C59Fp2 UP2 BA w4152DE e P2 09 30 04 10 32 27 way WA w4152D46Cp2 UP2 BAJ w41 S2DEE ULogTestNew htm BAJ w4152D44Ep2 UP2 BAJ w41 S2DEL a UpCorderLog ULOG Eas w4152D692p2 UP2 Ea w4 52DrE File name P2 09 29 04 11 37 05 Save as type J Wal Cancel Zt DAVA If the volume levels of the 2 si
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