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RMS Connect (LYRA) User Manual

1. Apply button to save the change Lyra Test Profile Profile extester2 amp extester2_FN extester2_LN t 1123336654 xin sheng mckesson com Update name or phone Update password Platform Id extester2 Default area None Default practice Generic Radiology Assoc of NY TEST stomize Default Area Practice User Groups Multi1 Test Figure 11 Customize Account Defaults x Close Lon Option Default Custom Default Area None None Default Practice None Generic Radiology Assoc of NY TES gt Reset to Defaults Apply Figure 12 Updated February 2015 7 5 MCKESSON BPSCONNECT LOGIN INTEGRATION Lyra was integrated to Mckesson BPSConnect in version 2 0 release date 10 10 2014 BPSConnect is the McKesson Business Performance Services centralized web login portal It allows you to sign in once and then switch between BPSConnect applications without having to remember multiple user names passwords or opening and closing multiple programs 5 1 HOW TO ADD A BPSCONNECT ACCOUNT LOGIN TO AN EXISTING LYRA ONLY ACCOUNT 1 Login to Lyra as you do earlier 2 Click Create BPSConnect Account button as shown on the home page Figure 13 Create BPSConnect Account You will be directed to Add BPSConnect Login page 3 Click on Add BPSConnect Login button Figure 14 User adds a BPSConnect account login 4 The user will receive two emails one from Lyra Figure 15 Lyra email notificatio
2. Test SSO BPSConnect logon address hitps nmsconnect mckesson_com lyratestsso Account Connect When using this address to log in you will be directed back to Lyra Test SSO after entering your BPSConnect credentials instead of the BPSConnect Dashboard Lyra Test 50 is the hub for real time communication with your McKesson Business Performance Services billing platiorm account 2 McKesson Business Performance Services This ie an automatically generated email please do not reoly to it Lyra Test 350 msconnect mckesson com lyratesisso Figure 15 Lyra email notification SECURE BPSConnect User Registration inbox x McKesson BPSConnect lt bpsconnectsupport mckesson com gt to me BPSConnect User Registration Dear Test22 You have been asked by Brian Turcotte to register with McKesson BPS Connect Portal to access Lyra Please use this email address sherrysheng0102 lyra22 qmail com as your usemame when logging into the portal Click the following hypertext link to activate your account and set up a new password and a security question BPSConnect Portal Account Activation If you have any question you may email the BPSConnect Support Team at bpsconnectsupport mckesson com Thank you The BPSConnect Support Team McKesson BPS 2014 McKesson BPSConnet UAT https bosconnect mckesson com bpsconnectuat Figure 16 BPSConnect registration email Updated February 2015 9 McKesson BPSConnect User Account Activati
3. MCKESSON Empowering Healthcare LYRA Manager Invitation User Registration Process Manager Regular User Invite User User Manager sends ont gt registers activates avata A account account 1 d Section 3 authorizations N N N d User account Manager gets email is alive notification that user s 7 User Manual Manager grants account is alive Figure 1 Updated February 2015 2 2 2 NEW USER REGISTRATION New user will get manager invitation through email Figure 2 New user must complete the user account registration process following the emailed instructions Figure 3 yy Note Email address field this address will be used for account activation and the password reset process Please register with an email address that s accessible from your work Lyra User Account Invitation Message HTML File Edit View Insert Format Tools Actions Help G Reply Reply to Al amp Forward Gy a ri B BX ee Al From McKesson BPS Lyra donotreply mckesson com Sent Mon 10 14 2013 9 00 AM To Sheng Xin Cc Subject Lyra User Account Invitation McKesson BPS Lyra User Account Invitation Hello Tester14Name Xin Sheng of McKesson BPS has invited you to create a Lyra user account as tester14 Please click here to register your user account at the Lyra website or visit this address with your web browser https ndhz3012 mckesson com RMSConnect AccountRegister refe
4. Performance Services solution for single sign on between multiple BPS web applications a gt Add BPSConnect Login With a BPSConnect user account you may sign in once and then switch between BPSConnect applications without having to remember multiple user names and passwords Use this form to add a BPSConnect account login to your existing Lyra Test SSO user profile You will receive a registration email from BPSConnect as well as a notification email from Lyra Test SSO As an extemal user you will log into BPSConnect with your email address Figure14 User adds a BPSConnect account login Lyra Test SSO User Account Invitation Inbox x McKesson BPS Lyra lt donotreply mckesson com Oct 1 2 days ago t 7 to me McKesson BPS Lyra User Account Invitation Hello Test22 Test22 Ain Sheng of McKesson BPS has invited you to use our Lyra Test SSO web application with a BPSConnect Single Sign On user account Your BPSConnect login id is sherrysheng0102 lyra22 qmail com Your BPSConnect account registration information will be in a separate email After you ve completed your BPSConnect account setup you may access Lyra Test SSO in any of these ways Your BPSConnect Dashboard applications list includes a link to Lyra The Lyra Test SSO logon page at hitos nmsconnectmckesson com lyratestsso Account LogOn includes a Log in with BPSConnect button You may create a website shortcut or bookmark to the Lyra
5. Update Lyra Authorization Update Hello Tester14_FirstName Manager1_FirstName Manager1_LastName manager1 has updated your authorization on practice Generic Pathology of Maine TEST 99992 for your user account Tester14 Added authorization for RAI Notes e Added authorization for RAI Notes Upload File This is an automatically generated email please do not reply to it Figure 7 3 USER LOGIN 3 1 USER LOGIN AND LOG OUT User enters Lyra account user name and password and click on Log On button at the left side of screen Figure 8 BPSConnect Login Abo If you have a BPSConnect Single Sign On account please click here to log in More information Lyra t is the hub for real time commurgation with your McKesson Business Log in with BPSConnect Performamice Services billing platform account This system is for the use of authorized users only Individuals using this computer system are subject to having all of their activities on this system monitored and recorded by systems personnel Anyone using this system expressly consents to Local Account Login such monitoring and is advised that if such monitoring reveals possible criminal activity system personnel will provide the evidence of such monitoring to law enforcement officials if you have a local Lyra Test account user name and password not registered through BPSConnect you may enter them here to log in More information User name Passwo
6. invited you to create a Lyra user account as tester14 Please click here to register your user account at the Lyra website or visit this address with your web browser https indhz3012 mckesson com RMSConnect AccountRegister referrerld sherry amp userGroup SS Test amp userld tester14 amp key fb9b Lyra is the hub for real time communication with your McKesson Business Performance Services billing platform account McKesson Business Performance Services This is an automatically generated email please do not reply to it ndhz3012 mckesson com RMSConnect Figure 5 Once your user account is activated figure 6 your practice representative or manager will be automatically notified Activation Complete Your Lyra user account is now active You may now log on to Lyra using your account id and password A notification message has been sent to Manager1_FirstName Manager1_LastName manager informing them that access to Lyra application functions may now be assigned to you Figure 6 Updated February 2015 After the manager assigns user authorization user will be notified by email Figure 7 User is now able to log in LYRA and access client accounts Lyra Authorization Update Message HTML File Edit View Insert Format Tools Actions Help C Reply C Reply to all Forward Gy Aa Pe B BX ery From Lyra donotreply mckesson com Sent Thu 4 25 2013 3 42 PM To Sheng Xin Glee Subject Lyra Authorization
7. D and enter your account credentials in the User name and Password fields of the Lyra logon page h tps rmsconnect mckesson com to log in Figure 19 Lyra logon page Click on Log in with BPSConnect button at the Lyra logon page figure 19 Please use your BPSConnect account credentials e McKesson BPSConnect login Login rom BPSConnect logon page https bpsconnect mckesson com figure 20 If the on y BPSConnect enabled application the user has access to is Lyra the browser sessio 1 will be directed to the Lyra home page aut matically after logging in For client users please log in with your email adress as User Id For McKesson internal users please log in with your Windows EID as User Id and vur Windows password Lyra Test SSO Lyra Account Login BPSConnect Login If you have a local Lyra Test SSO account user name and password you may enter them here to log in More information If you have a BPSConnect Single Sign On account please click here to log in More information Log in with BPSConnect User name Password About Lyra Test SSO is the hub for real time communication with Forgot your password your McKesson Business Performance Services billing platform account This system is for the use of authorized users only Individuals using this computer system are subject to having all of their activities on this system monitored and recorded by systems personnel Anyone
8. LYRA User Manual For Local Lyra Users Table of Contents MOV ST VVC W aceuiaiccciaiciy saci seis castes aa a A a A a A A ai 2 2 Lyra Local user registration activation process s sssssussussunsnunnunnunnunnnunnunnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nannan 2 De PrOCESS OVSINI CW inan a a E a EO A e 2 22 NSW WSCL reis TANO daiiris aiani tac ariceapsnsitncedadacsusisteescieececvasaraipanseteisesageedatariapaesanicbeelseiapeeas 3 2S NeW USEF accoun ACL Vatl Onnan A eae ta a 4 3e VISCO CUM soriana a a E 5 Sl User IO Giang Oe OUl aeaa E dacninncan an uuttianennuancen 5 3 2 Useraccount locked unlocked orsina noe neenleeGenh dan a 6 So PF OLSOL PAss W Ol I eaa O a reters annem rena entice 6 Auser pronile srice a aa aa aaa aa aa ea aia 7 4l Update user 0 af Wt cpt mer eerie ier A Ta rant n rrr terre ey 7 4 2 Lyra module practice preference CUSTOMIZATION csscsesesesesesesssesesssesessesesseeseseceeseseseseeseess 7 5 McKesson BPSConnect login integration s ssssussnsusunnunnununnununnunnnnunnnnunnunnnnunnnnunnnnunnnnnnnnnnnnnnnnn nnn 8 5 1 How to add a Bpsconnect account login to an existing Lyra only account 8 5 2 Two ways to login to lyra after BPSConnect account linking eee 11 5 3 Forgot BPSCONNECT account password qu seesssseesecessseseeeeseseeseeneneeseeseneneieaeeseneneeaneneneeeaeeneen 12 Os EV EA SUP POM e a E A E A E T E A E T E O E E N 13 GD CSC aati esa cetsiecaecstantasties ee csieate ds iauddeced a ean 13 OREDO a
9. SLC cnn ne ne errs ee ne ere eon AEA 13 Updated February 2015 1 1 OVERVIEW LYRA is the hub for real time communication with the Revenue Management Solutions billing platform account Currently implemented modules include Patient Inquiry RAI Notes and Payment Ledger Manuals for individual module are posted separately in Help menu e Patient Inquiry is a real time web view of patient account information including history for billed claims e RAI Notes is an interface for viewing current Requests for Additional Information for a practice and allows for communication between billing staff and practice staff by entering notes to answer the requests in the request detail view e Lyra Ledger is an interface for tracking time of service patient payments that allows for billing staff to track and post transactions entered by practice staff LYRA is available at https rmsconnect mckesson com For users who have integrated BPSConnect account Lyra can also be accessed via BPSConnect at https bpsconnect mckesson com Please reference section 5 for details 2 LYRA LOCAL USER REGISTRATION ACTIVATION PROCESS 2 1 PROCESS OVERVIEW New user registration on LYRA web application is a manager invitation user self registration process Please see the workflow as figure 1 LYRA user roles e Administrator IT Administrator e Manager User with manager role for a group of users on LYRA web application e User internal and external users
10. Select a question faa Security Answer Cancel Figure 3 Updated February 2015 After registration registration complete page will be displayed explaining what s next Figure 4 Registration Complete Profile Tester14 Thanks for registering Tester14_FirstName Tester14 FirstName Tester14 La An email message containing activation instructions for your user account has been sent to your email address xin sheng mckesson com oe oe 2 xin sheng mckesson com Completing your account setup Please follow the instructions in the message to activate your user account Once your user account has been activated your practice representative or manager will be able to give you access to Lyra practices and functions as needed Figure 4 2 3 NEW USER ACCOUNT ACTIVATION After successful registration an email message containing activation instructions for the user account will be sent to the email address provided See figure 5 for the sample of activation email Please follow the instructions in the message to activate your user account Lyra User Account Invitation Message HTML File Edit View Insert Format Tools Actions Help C Reply G Reply to all Forward Gy A Pe B BX ery From D McKesson BPS Lyra donotreply mckesson com Sent Mon 10 14 2013 9 00 AM To Sheng Xin CE Subject Lyra User Account Invitation McKesson BPS Lyra User Account Invitation Hello Tester14Name Xin Sheng of McKesson BPS has
11. anuals for the Lyra application modules Currently implemented Lyra modules include Patient Inquiry RAI Notes and Payment Ledger The manuals are PDF documents and will open in a new browser tab or window 6 2 REPORT AN ISSUE To report an issue with the Lyra application e Ifyou area McKesson client please contact your McKesson client manager with a description of the problem e Ifyou area McKesson employee please use the Unicenter Service Desk at http itsupport per se com to enter a support request e Click the Request Area to expand your options e From the Request Area expand Billing Applications and then expand Billing Applications Other Select Billing Applications Other RMS Connect and then your platform e Your request will be then be assigned to an individual to resolve the issue Updated February 2015 13
12. n and a registration email from BPSConnect Figure 16 BPSConnect registration email 5 The user should follow the link in the BPSConnect registration email to activate their BPSConnect account Figure 17 BPSConnect account registration 6 The user will receive a confirmation email after completing their BPSConnect account activation 7 Login with your email address 8 You will be directed to Lyra Account Confirmation page for the first time login Figure 18 Please verify and confirm the information Home Lyra Test SSO Note Site is in debug mode Version Version 1 6 5388 21974 10 2 2014 1 12 28 PM Welcome to Lyra BPSConnect You are not currently assigned access to any application functions Please contact your practice representative or i a Lyra Test SSO now supports BPSConnect Single manager to have them assign access for your user account Sign On user accounts BPSConnect is the McKesson Business Performance Services solution for single sign on between multiple BPS web applications With a BPSConnect user account you may sign in once and then switch between BPSConnect applications without having to remember multiple user names and passwords Create BPSConnect Account Figure 13 Create BPSConnect Account Updated February 2015 g Lyra Test SSO Account Add BPSConnect Login sherrysheng0102 lyra25 gmail com Email sherrysheng0102 lyra25 gmail com BPSConnect is the McKesson Business
13. n com and providing the user id and email address that user registered with An email containing further instructions will be sent to the address provided e Ifemail address you provided matches with the account id given please follow the instructions in the email to pass the security question and choose a new password Figure 10 e If email address you provided is not associated with the account id given the reset process may not continue Please verify the information and try again yy Note The email link is only active for a limited period of time Reset Password Reset Password Please enter your u accourt id and the emai ji Figure 10 Updated February 2015 6 4 USER PROFILE 4 1 UPDATE USER PROFILE To view or update user s profile please click on the dropdown arrow next to user name at the right top menu bar and click on profile Figure 11 The user s profile information will be displayed User is able to update name phone number Figure 11 Managers associated with users are also able to update their managed user profiles 4 2 LYRA MODULE PRACTICE PREFERENCE CUSTOMIZATION User may be directed immediately to a preferred module or practice after login To set it up Figure 11 12 e Step 1 Click on user name in the page header and then click on Profile in the drop down menu e Step 2 Click on Customize Default Area Practice button e Step 3 Set up default area or practice Click on the
14. on Select Secunty Question What was the name of your elementary primary school Security Answer Abc123 Enter your New Password Contin your New Password Note A confirmation message will be emailed to you when your account has been successfully activated Check the email address you had registered with McKesson BPS Connect Portal Activate Account Figure 17 BPSConnect account registration Lyra Test SSO Test SSO Account Confirmation Helio Xin Since thes is the frst time you ve logged in we need to confirm some basic information about your account and show you our legal notice for use of protected heath informaton through Lyra Test SSO Once you ve confirmed your profie infoemation and accepted the terms of usage your account referrer or manager wil be eotifed and wil assign access fights to you if Pey have not already done so Tithe OpGonal Nts By Meckrg Ms Dos 310 checking Me Carim bor an Ndcatng Tat Ne wencfying Mforrration ve powded 6 COMET and IM authorzed ts ao0e ss proeected Nese formiztor of 3 Messor bling symen m Figure 18 Lyra Account Confirmation page when first time login to Lyra Updated February 2015 10 5 2 TWO WAYS TO LOGIN TO LYRA AFTER BPSCONNECT ACCOUNT LINKING After your Lyra local account being linked to BPSConnect account there are two ways to access Lyra e Local Lyra login https rmsconnect mckesson com Continue to use your existing local Lyra user I
15. rd Forgot your password Figure 8 Depending on user s access authorization Patient Inquiry and RAI Notes modules will be displayed at the top bar All clients available to the user are displayed at the home page Figure 9 Updated February 2015 Home Lyra Test Generic Anesthesiology of New Jersey TEST Release History 2014 10 10 Version 2 0 Release Notes Generic Pathology of Maine TEST 2014 3 10 Version 1 6 Release Notes 2013 10 15 Version 1 5 Release Notes 2013 8 15 Version 1 4 Release Notes Generic Radiology Assoc of NY TEST 2013 7 18 Version 1 3 Release Notes 2013 6 12 Version 1 2 Release Notes Scottsdale Master TEST 2013 4 29 Version 1 1 Relesse Notes 2012 12 21 Version 1 0 Public release About Lyra Test is the hub for realtime communication with your McKesson Business Performance Services billing platform account Figure 9 To logout LYRA please click on Log Out on the right side of the top bar Figure 9 3 2 USER ACCOUNT LOCKED UNLOCKED After five failed log on attempts to Lyra web site within a ten minute window the user account will be temporarily locked The temporary lock will expire after five minutes and can also be manually removed by a manager 3 3 FORGOT PASSWORD If user forgot their local Lyra account password a password reset process can be initiated by clicking on the forgot your password link at the login page https rmsconnect mckesso
16. re 22 Note The email link is only active for a limited period of time Forgot Password Enter the e mail address associated with your portal account then click Continue We will email you a link to a page where you can create a new password Email Address Note McKesson employees should use their standard McKesson credentials EID to access BPSConnect If your McKesson credentials have expired or been locked out you should follow your business unit s standard process for reporting credential issues to Mckesson Corporate IT Figure 21 Retrieve password process in BPSConnect SECURE BPSConnect Password Reset inbox x McKesson BP SConnect lt bpsconnectsupport mckesson com tome BP SConnect Password Reset Dear Test1 We recevied a request for password reset for your user account sherrysheng0102 lyra1 qmail com at BPSConnect If you made this reugest please follow the instructions below Click the link below to reset your password using our secure server Password Reset Link If you have questions please contact us at bpsconnectsupport mckesson com Thank you The BPSConnect Support Team McKesson BPS 2014 McKesson BPSConnet Jhttps bpsconnect mckesson com Figure 22 Password reset email from BPSConnect Updated February 2015 12 6 LYRA SUPPORT 6 1 USER MANUAL A help menu is always available on the top navigation bar The help menu contains links to the general user manual as well as m
17. rrerld sherry amp userGroup SS Test amp userld tester14 amp key fb9b Lyra is the hub for real time communication with your McKesson Business Performance Services billing platform account McKesson Business Performance Services This is an automatically generated email please do not reply to it Figure 2 Create a New Account Use the form below to create a new account with user id 123 and group Test 1 After this registration form is completed an activation mail will be sent to your email address with instructions for activating your account 2 When you have successfully activated your user account your referrer or manager will be notified and will assign access rights to you if they have not already done so 3 After you have both completed activation and had access rights assigned you will be able to use your authorized modules and practices when logged in to Lyra Note Passwords are required to be a minimum of 6 characters in length First name Manager1_FirstName Last name Manager1_LastName Phone number Email address xin sheng mckesson com Password Confirm password lf you ever forget the password to your account you will need to verify your identity by giving the correct answer to the security question you choose here to complete the password reset process Please choose a question and answer that you will remember since the Lyra support team cannot recover a password for you Security Question
18. using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible criminal activity system personnel will provide the evidence of such monitoring to law enforcement officials Figure 19 Lyra logon page https rmsconnect mckesson com BPSConnect Centralized Web Login e This screen provides a centralized login sentce to core wed applications and resources at McKesson BPS Password e Please Login using your McKesson User ID sa a ra aa a O e NOTE Five invalid login attempts will lock Lhave forgotten my password your account Disclaimer This system is for the use of authorized users only individuals using this computer system are subject to having all of their activities on this system monitored and recorded by systems personnel Anyone using this system expressly consents to such monitonng and ts advised that if such monitoring reveals possible criminal activity system personnel will provide the evidence of such monitoring to law enforcement officiats Figure 20 BPSConnect logon page https bpsconnect mckesson com Updated February 2015 11 5 3 FORGOT BPSCONNECT ACCOUNT PASSWORD If a user forgot BPSConnect password https bpsconnect mckesson com a password reset process can be initiated by clicking on the I have forgotten my password link at the BPSConnect login page figure 20 An email containing further instructions will be sent to the address provided figure 21 figu

RMS Connect (LYRA) User Manual

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