Audiomax 5300CD User`s Manual
Contents
1. 320kbps or VBR files For seamless playback record the production into a single file This eliminates the recording of silence when the system switches tracks The AUDIOMAX 5300CD plays the production to the audio and speaker outputs while simultaneously digitizing it to FLASH memory 2 5W into 8 ohms Use the LINE OUT first adjusting the audio output volume potentiometer to obtain the correct audio level If this does not provide enough audio level then switch to the SPEAKER OUTPUT oO auclioman 5300 CD e For data CDs all audio files must be in the root directory of the CD Her AL ueseAucs E Ever e Productions can be recorded in mono or stereo Only the left channel is played a on stereo files e The system can record a single production or multiple productions up to 20 or the maximum length of the internal memory e The length of each production does not have to be the same wou e The audio should be set to a nominal level of 4dBm i E e The dynamic range of the production should be held low to allow the production i to be recorded at the highest possible level without exceeding OdBm a aS e f multip2. being recorded When the AUDIOMAX 5300CD detects 10 seconds of silence the recording will stop and the RECORD LED will go out During the recording process the production can be monitored through the LINE and SPEAKER outputs as well as by the end user by pressing the SPEAKER button WARNING When a CD is inserted into the AUDIOMAX 5300CD the previous recording is deleted immediately If the CD is then ejected prior to recording any audio the AUDIOMAX 5300CD s memory will be blank 3 5 Audio adjustments There are two potentiometers on the AUDIOMAX 5300CD system allowing the user to tailor the audio output level and frequency response of the unit These potentiometers are located on the top cover of the device near the LEDs Output Volume The level of the both 600 and 8 ohm audio outputs are simultaneously adjusted using the audio level adjustment pot Turning this potentiometer counter clockwise will lower the audio level Turning this potentiometer clockwise will raise the audio level Tone Adjust A tone control is provided to tune the audio for the phone system Adjusting this control clockwise increases the high frequencies while lowering the lower frequencies Adjusting the control counter clockwise raises the low frequencies and lowers high frequencies 3 6 Connections 12VDC 2 5mm Barrel connector The system is powered by 12 volts DC Use only the AC DC power adapter supplied with the system to guarantee proper operatio
3. board or wall 4 If table top mounting the AUDIOMAX 5300CD stick the enclosed rubber feet onto the bottom of the unit O L 1 A i 1 DIGITAL MESSAGES amp MUSIC ON HOLD SYSTEM H For production services or technical support st T i Mounting Options i A Back of unit against wall flat 10 6 x 8 B Left side of unit VERTICAL against wall side 2 7 x 8 Q 32 0o ae C Left side of unit HORIZONTAL against wall horizontally 8 x 2 7 E O N 0 2 2 Connecting the power pack 1 Plug the power pack into a 110VAC power outlet which is not connected to a switch 2 Plug the power plug into the AUDIOMAX 5300CD system s power jack marked POWER 3 There is no power switch on the AUDIOMAX 5300CD The system will be turn on as soon of the power is connected 2 3 Connection to Telephone equipment Connect one side of the supplied RCA cable to the telephone equipment s Message On Hold input Connect the other side of this cable to the AUDIOMAX 4 Compact Disc Formatting 5300CD s LINE OUT There are two audio outputs on the AUDIOMAX 5300CD l ae l LINE OUTPUT Low 2dB into 600 ohms and SPEAKER OUTPUT High Compact Discs for the Autoload may be formatted in either Audio CD Red Book or Data CD containing MP3 44 1kHz 32
4. Return Address AUDIOMAX 470 Sentry Parkway East Blue Bell PA 19422 Audiomax 5300CD Digital Messages amp Music On Hold System User s Manual Version 1 0 October 2008 AUDIOMAX Tel 610 825 9100 Fax 610 825 0703 470 Sentry Parkway East E mail info audiomax com Blue Bell PA 19422 Web www audiomax com COPYRIGHT POLICY Audiomax offers fully licensed music and or messaging programs for on hold and in store applications Recording downloading or playing of any third party copyrighted material such as sound effects narration music and or messaging is unlawful unless permitted by a legal exception or consented to by the rights owner Recording and download equipment should only be used with material that you have the legal right to copy and you are responsible for obtaining these rights Audiomax has no right to grant such permission to third party music sound effects messaging and or productions General Safety Instructions Always follow these basic safety precautions when using the system Read carefully and understand all instructions Follow all warnings and instructions marked on the product DO NOT block or cover ventilation slots and openings DO NOT place the product in a closed enclosure or cabinet unless proper ventilation is provided Never spill liquid on the product or drop objects into the ventilation slots and openings Doing so may result in serious damage to the components 6 Repair or service mu
5. Specifications censet EER 4 2 AOSAN oaa EERE 5 21 Wall OF Table INStallatlOn ec 5 2 2 C nnecu ung the Power DACK osre EE 5 2 3 Connection to Telephone equipment cccecceseeeeeeeeeeeeeeeeeeees 6 OS ISAO NN Scare cic e aee ear tet EE AAA RE 6 351 Mossad DOWRIO AGING carcs AAA 6 3 2 MESSAGE Pla yD Kecen E TARR 7 33 F USMOUTOMN Ge SCHON ONS cicne eee E RR 7 3 4 LED Light Emitting Diodes descriptions s sseeseeeseenseennennen 7 3 5 AwdioaduStMeEn S aas E eam ae eeeeeeetn 10 So i 0 a 0 e ere eee ee 10 4 Gompact DISC FONMTMAUING icistereietsiesteiatieieleeneeeeeneenneeeeneiecd 11 5 Power failure recovery incio 11 6 THOUDIESMOOTMG CUO S ict ott ciate hol call aaa areceeneaeeee acerca 12 7 WARRANTY SERVICE amp RETURNS cccccccceecceceeeeeeeeeeeeaeeeeeas 13 7 1 Warranty GOVE GE ccccccccssceceeeeceeeeseeeeseseeseueeseueeseeeseeeeseeeess 13 7 2 What we ask YOU tO CO cccceccsecceecceeceeeceeeceeceueseeeceeseueseeenees 13 7 3 What this warranty does NOt COVEN ccecceececeeeeeeeeeeeeneeeseeeeaees 13 Shipping Container Contents The following items should be found in the box AUDIOMAX 5300CD System Wall mount power pack Audio cable Mounting hardware User s manual CD ROM with Thank You For Holding Production Model Model Bandwidth 5300CD 20kHz 1 OVERVIEW 7 WARRANTY SERVICE amp RETURNS The industrial grade housing and qual
6. eject button while recording will eject the compact disc immediately and delete the recorded audio e Verify that the compact disc is inserted with the data side down e Verify that the CD has properly formatted audio files on it Can t hear anything from the audio output e lf both REC and AUDIO LEDs are off there is no audio playing to the outputs of the system e Verify that the RCA to RCA connector is securely attached to the AUDIOMAX 5300CD and the phone system e Turn the output level adjustment clockwise to increase the audio output level e Use the 8 ohm output instead of the line level output Can t hear anything through the monitor speaker e If both REC and AUDIO LEDs are off there is no audio in the system s memory e Press the Speaker button to toggle the speaker ON OFF setting 2 Installation This section provides complete instructions for mounting the AUDIOMAX 5300CD Before you install the AUDIOMAX 5300CD system make sure you have A Message On Hold input on your phone system Anon switchable 110VAC electrical outlet near the location where the unit is to be installed 2 1 Wall or Table Installation 1 Locate a proper space on the telephone equipment board or wall The AUDIOMAX 5300CD can be mounted in one of three positions flat side or horizontal 2 Position the unit on the board Mark the locations of the mounting holes 3 Using the mounting screws provided secure the AUDIOMAX 5300CD to the
7. ily while the 5300CD is recording and then pressed momentarily again the system will stop the recording process save the recorded audio and eject the CD SPEAKER pushbutton Black momentary A monitor speaker on the front side of the unit allows the user to monitor the output of the AUDIOMAX 5300CD Pressing this button will toggle the setting of the monitor speaker The volume of the monitor speaker is pre set and is independent of the volume setting of the audio output Note Do NOT adjust the output level to increase the volume of the monitor speaker Adjusting the output level will NOT affect the monitor speaker volume but will affect the output level to the phone system 3 4 LED Light Emitting Diodes descriptions Three LED s are provided on the top of the AUDIOMAX 5300CD unit to display the current status of the system NO CD LED Yellow This LED will light whenever the CD is ejected i e no CD in the system After a CD is inserted and loaded this LED will go out RECORD LED Red This LED will light when the AUDIOMAX 5300CD is recording a production into its internal memory The LED will go out after the recording process is complete The Record LED will blink ONCE when the AUDIOMAX 5300CD is powered on This indicates the memory operational PLAYING LED Green This LED will light whenever the AUDIOMAX 5300CD is playing NO CD LED YELLOW Yellow light ON indicates there is no CD inserted Yellow light OFF i
8. ity construction of the AUDIOMAX 5300CD The AUDIOMAX 5300CD is a highly reliable audio playback system specifically virtually eliminates the need for service or maintenance There are no user designed for Messages amp Music On Hold applications Audio is loaded into the serviceable components within the AUDIOMAX 5300CD Refer all servicing to system by Compact Disc and stored in non volatile FLASH memory Messages AUDIOMAX play continuously from memory until new messages are loaded 1 1 Features and Benefits 7 1 Warranty Coverage The AUDIOMAX 5300CD is compatible with variety of Compact Disc formats This includes Red Book audio CDs for the ultimate in audio performance as well as space saving MP3 data CDs The AUDIOMAX 5300CD is designed to interface with the Message On Hold port of a wide variety of phone systems This allows marketing messages to be played to customers when placed on hold reducing caller abandonment The AUDIOMAX 5300CD incorporates a rugged electronically controlled Compact Disc mechanism originally designed for automotive applications that will provide years of reliable service Messages amp Music are digitized and stored in non volatile FLASH memory that protects it from loss during power outage Multiple audio outputs 6000hm 80hm with level and tone control and high quality sampling allow the sound of the AUDIOMAX 5300CD to be optimized for almost any phone system insuring your message gets heard 1 2 Ge
9. le productions are loaded the AUDIOMAX 5300CD will play the files in o N o alphanumeric order To play multiple productions in a predetermined order the an files need to be named accordingly i e f more than 20 messages are detected by the system the messages following 2 USE LINE CONNECTION 1 FIRST IF LEVEL IS the 20 in the ordering sequence will not be played eats Cota Gh ter Ooo Teper eg ricer e The system will NOT play WAV files on a data CD oT ee AUDI QUTPUT_TO_MESSAGE 5 Power failure recovery vee IE oon ee The AUDIOMAX 5300CD uses FLASH memory which is not dependent upon power So or battery backup to retain its memory This eliminates the problems associated with brown outs or unexpected power losses When power is returned the system will immediately start operating in the mode it was in prior to the loss of power 3 Operation 3 1 Message Downloading When received the new AUDIOMAX 5300CD system s memory will be blank To load a production into the AUDIOMAX 5300CD s memory simply insert a properly formatted CD into the system Make sure to insert the CD with the data side down The AUDIOMAX 5300CD supports Red Book audio CDs and MP3 data CDs Please see Section 4 Compact Disc Formatting for additional information When a CD is inserted the AUDIOMAX 5300CD will automatically start recording the production into the system s memory The red RECORD light will come on indicating the production is
10. more drive is needed to reach a more comfortable listening level OUTPUT VOLUME KNOB T Adjusts the volume to both the line and speaker audio outputs SPEAKER PUSHBUTTON 8 Turns monitor speaker ON OFF RECORD LED RED 9 Used to display recording mode Red light ON indicates message s is being loaded into memory from CD 1 0 PLAYING LED GREEN This green LED is ON when the system is playing Pre Recorded messages 1 1 MONITOR SPEAKER Allows user to preview message play back
11. n LINE OUT RCA connector This output is a 600 ohm audio output capable of driving 2dBv When installing the AUDIOMAX 5300CD system connect this output to the phone system s MOH port first If additional volume is required connect the 8 ohm output instead 8 ohm OUT RCA connector This output is an amplified audio output capable of driving 2 5 watts into 8 ohms Use this audio output if the audio from the LINE output does not provide enough volume to the on hold circuit 10 3 2 Message playback After a production has been recorded into memory the AUDIOMAX 5300CD will automatically begin playing TO the audio outputs There is no control or user input required to begin playback The green audio LED will light whenever the system is playing audio 3 3 Pushbutton descriptions Two pushbuttons are provided on the AUDIOMAX 5300CD system STOP EJECT pushbutton Black momentary Allows the user to stop the recording process and or eject the tape as follows When the system is not recording the button functions as an Eject button When the AUDIOMAX 5300CD is recording RECORD LED is on pressing this button momentarily will stop and save the recording up to the moment the button was depressed The system will not eject the CD If this button is pressed and held for two seconds while the AUDIOMAX 5300CD is recording the production just recorded will be deleted and the CD will be ejected If the button is pressed momentar
12. ndicates the CD is in system STOP EJECT PUSH BUTTON This ejects the CD when the system is playing downloaded messages If pressed during the recording process the recording will be stopped TONE ADJUST KNOB Adjusts the Bass amp Treble amount to deliver the best overall system performance POWER JACK Insert Supplied power adapter LINE OUT Audio output level of up to 3dB into 600 ohm this is a standard level for most applications AUDIOMAX 5300CD Key Version 1 0 October 2008 Audiomax 470 Sentry Parkway East Blue Bell PA 19422 TEL 610 825 9100 FAX 610 825 0703 www audiomax com AUDIOMAX 5300CD DIGITAL MESSAGES amp MUSIC ON HOLD SYSTEM COPYRIGHT Recording downloading or playing of copyrighted such as sound effects narration or music is unlawful permitted by a legal exception or consented to by the owner Recording and download equipment should only used with material that you have the legal right to copy you are responsible for obtaining these rights Audiomax has no right to grant such permission on third party productions NOTE Insert Pre Recorded CD as shown CD label facing up system will then start loading Red LED is on at the end of downloading the message s the Red LED will turn off system will automatically start playing the enabled message from digital audio memory 6 8 OHM OUTPUT Audio output level of up to 2 5W into 8 Ohm Use this output if
13. neral Specifications Power 12VDC power pack included Audio Fidelity 100Hz 20KHz 80dB Signal to Noise Audio Outputs RCA mono 600 ohm 2dBv max RCA mono 2 5W 8 ohm Monitor speaker Manual Controls Output Level Tone Control Eject Speaker Enable LED Indicators CD Ejected Recording MOH playing audio Package 8 0 H x 5 4 W x 2 3 D 3 position wall mount Painted steel chassis The AUDIOMAX 5300CD is tested and checked before shipment and is guaranteed against defective material or workmanship for a period of three 3 year from the purchase date If you experience a problem contact AUDIOMAX directly by phone or in writing If it is determined that the equipment requires service AUDIOMAX will send an advance replacement to customers on a service plan at no charge The customer is responsible for returning the defective system at the customer s expense to AUDIOMAX within 10 business days If the defective system is not returned the customer will be invoiced for the advance replacement at the then current retail price Repairs made necessary by abuse improper use unauthorized service or maintenance and or improper installation as well as out of warranty repairs will be charged at our regular repair prices in effect at the time The obligation under this warranty shall be limited to the replacement repair or refund of any such defective device within the warranty period This warranty is in lieu of and excludes all o
14. not cover This warranty does not cover defects resulting from accidents damage while in transit alterations unauthorized repairs failure to follow instructions misuse fire flood and acts of God 13 6 Troubleshooting guide 12 Before contacting the factory please review the following answers to some common problems No LEDs are active on the AUDIOMAX 5300CD e When a compact disc is inserted and before audio is detected by the system all LEDs will be off e Verify that the AC DC power adapter is plugged into a non switched AC power outlet e Verify that the power connector is plugged completely into the jack on the AUDIOMAX 5300CD The CD mechanism will not accept the compact disc e Push the compact disc completely into the AUDIOMAX 5300CD e Verify that the AC DC power adapter is plugged into a non switched AC power outlet e Verify that the power connector is plugged completely into the jack on the AUDIOMAX 5300CD The Record LED never comes on after the compact disc is loaded into the system e Verify the compact disc is formatted as an audio CD Red Book or data CD with MP3 files e Verify that the compact disc is inserted with the data side down e If the compact disc is blank the Record LED will not come on e Verify that the nominal level of the audio recorded on the compact disc is over 20aB After recording the compact disc ejected and the system is not playing e Pressing and holding the
15. ructions may cause interference to radio and television reception Unit complies with the limits for Class A devices in accordance with the specifications in Subpart J of Part 15 of the FCC Rules This testing is designed to provide reasonable protection against such interference However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the unit off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient the radio or TV receiving antenna Relocate the unit with respect to the radio or TV receiver or vice versa Plug the unit into a different outlet so that it and the radio or TV receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions Warranty amp Registration Card for the AUDOMAX 5300CD Digital Messages amp Music On Hold System Date Purchaser Address City Phone Seller Address City Phone Return warranty card via Serial No State Zip Fax Email State Zip Fax Email FAX 610 825 0703 MAIL Address on reverse side ONLINE www audiomax com registration html 15 NOTES Table of Contents TAON SV ees ae ene CC ee 4 1 1 Features and Benefits cercen a e e 4 12 General
16. st be performed by a factory authorized repair facility 7 DONOT staple or otherwise attach the power supply cord to building surface 8 DO NOT use the product near or in wet or damp places such as wet basements 9 r ONS DO NOT use extension cord Install within 6 feet of a grounded outlet receptacle 0 DO NOT install during lightning storm 1 Never touch un insulated wires or terminals unless the unit is disconnected from both power and the rest of the phone system 12 Use Caution when installing or modifying configuration switches or control lines 13 Install in a protected location where no one can step on or trip over power and line cords 14 The unit must be securely attached to a wall board rack or table mounted 15 Use correct power source Use only the power pack supplied T CAUTIO N f any wiring from the system leaves the premises you must use proper electrical protectors Regulations This product contains a Class 1 Laser Product which complies with 21CFR Subchapter J Parts 1040 10 and 1040 11 This product contains no user servicable parts or adjustments Do not open or disassemble product CAUTION use of controls or adjustments or performance of procedures other than those herein may result in hazardous radiation exposure FCC Part 15 Radio Frequency Interference The 5300CD generates and uses radio frequency energy and if not installed and used in strict accordance with the manufacturer s inst
17. ther warranties expressed or implied and in no event shall AUDIOMAX be responsible for damage to other equipment or property for any anticipated profits consequential damages loss of item or other operation or use of this product and AUDIOMAX S maximum liability shall not ever be greater than the price paid for the equipment This warranty gives you specific legal right Your rights may vary from state to state Inquiries regarding use repair and service should be made to AUDIOMAX 470 Sentry Parkway East Blue Bell PA 19422 Telephone 610 825 9100 FAX no 610 825 0703 Email info audiomax com Web www audiomax com 7 2 What we ask you to do For warranty service date of proof of purchase is required In the event the AUDIOMAX 5300CD system needs to be shipped to AUDIOMAX for service call us for areturn authorization number When you ship the AUDIOMAX 5300CD system you must prepay all shipping costs AUDIOMAX suggests that you retain your original packing material in the event that you need to ship your AUDIOMAX 5300CD system When returning your AUDIOMAX 5300CD system please include your name address phone number date of proof of purchase and a description of the operating problem After repairing or replacing your AUDIOMAX 5300CD system we will ship it to your return address at no cost to you within the USA Repair or replacement of your AUDIOMAX 5300CD system is your exclusive remedy 7 3 What this warranty does
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