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BJC-5100 User`s Manual

1. Pull out the m paper output tray and its extension Chapter 3 Paper Handling 3 7 2 Fan the paper J Slide the stack of paper into the sheet feeder until it stops 4 Start your print operation 3 8 Paper Handling O For best results fan the paper before loading It O Always fan a stack of paper along the edge that will feed into the printer first O Align the edge of the paper with the right edge of the sheet feeder and secure the stack with the paper guide O Do not stack paper beyond the limit mark on the right side of the printer O Makesure the printer is turned on Chapter 3 Auto Feed Guidelines Chapter 3 When automatically feeding stacks of paper follow these guidelines O O Do not open the front cover while printing Do not leave paper stacked in the printer for long periods of time longer sheets of paper may become bent or curled over time This may cause the paper to misfeed or jam If your printed page contains lots of graphics the ink on the page may be damp due to the print density Remove the page right away and allow the ink to dry If paper curls after printing remove it immediately otherwise paper Jams may occur Depending on the density of your printed pages the ink may need time to dry Within two to three seconds the ink becomes smudge resistant Do not try to load paper into the sheet feeder beyond the paper limit mark p on the right side o
2. Refer to the manual for your software application and check that the required amount of memory is allocated to the application If there is not enough memory installed install more memory Refer to the documentation for your computer for information on installing additional memory Clean up your hard disk Delete any unnecessary files to make more space available Rebuild the document and print it again If there is no problem with the new document the original file was probably faulty If the same problem occurs with the new file visit Canon s Web site or call the Canon Customer Care Center for help see page 1 4 Reinstall the printer driver Remove the Installed printer driver and then install the orinter driver again To uninstall the printer driver click Start Settings and Printers Right click on the BJC 5100 icon and click Delete Follow the on screen Instructions For details about installing the printer driver see the Quick Start Guide Troubleshooting 5 7 Printing Halts Cause The print job may be a finely detailed photograph or illustration Other programs are running Printer has been Operating for along time area Caution Solution Check the POWER ERROR light If the POWER ERROR light is slowly flashing then the printer is operating normally The printer requires more time to process a finely detailed illustration or photograph Exit other programs Some programs running in the b
3. Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once that particular damage has been properly repaired For optimum printing results Canon recommends that you use Canon BJ cartridges and BJ tanks BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your printer and to ensure optimum print quality is to take care of the BJ cartridges Spilled ink can stain any surface Open BJ cartridges and BJ tanks carefully and follow the guidelines presented here to protect against Caution spilled ink O Makesure you store any cartridge not being used in the Ink Cartridge Storage Box O Keep BJ cartridges and BJ tanks in their sealed containers until you are ready to use them O Do not remove the BJ tanks from the BC 21e Color BJ Cartridge unnecessarily This may cause the ink to clog Caution O Makesure both BJ tanks are installed in the BC 21e Color BJ Cartridge Attempting to use the BC 21e Color BJ Cartridge with one BJ tank only may cause ink clogging O If spilled the ink is difficult to remove Therefore it s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children O Do not touch the print head area on the BJ cartridge Ink may leak out and cause stains Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cart
4. click the question mark in the upper right corner M ove the larger question mark to the setting you are interested in and click again Printing Speed Versus Color The BJ C 5100 Series Printer Driver for Windows can interpret and translate the full soectrum of colors up to 16 7 million colors When printing in color there is a significant increase in the amount of information that the driver has to interpret and translate When printing with black ink only the driver has only one color to interpret By decreasing the amount of colors that the printer driver has to interpret you can significantly decrease the time needed to translate the information This will soeed up the overall printing process 2 16 Using the Printer With Windows Chapter 2 Ways to Improve Print Speed in Windows To improve printing speed you can try the following O Set the parallel port to ECP To achieve the optimum performance from your printer the parallel port must be set to ECP If the port is not set to ECP you must change your system setup also called System BIOS or CMOS settings See your computer documentation for details on how to configure your parallel port O Release system memory RAM Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background this releases more memory for Windows processing O Select Plain Paper or Bubble Jet Paper as the Media type The print head will make one
5. entire card with an image or color In the printer driver select Glossy Photo Cards for the Media setting Be sure to read the instructions that come with the Glossy Photo Cards Banner Paper Canon s Banner Paper is specifically designed for printing one continuous sheet in a banner format The connected sheets are divided by a perforation You can print from two to six sheets at onetime In your printer driver select Plain Paper for Media and Letter Banner for Size when you load this paper Brilliant White Paper Canon s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark crisp black text This paper works great for proposals color presentations color charts graphs flyers and newsletters You can print on both sides of the sheet In your printer driver select Plain Paper for Media when you load this paper 3 2 Paper Handling Chapter 3 Chapter 3 High Resolution Paper The Canon High Resolution Paper is designed to produce photo realistic quality output with sharp and vivid graphics For best results use the BC 21e Color BJ Cartridge and BC 22e Photo BJ Cartridge combinations to produce images comparable to your favorite photographs This paper comes in both letter and tabloid size T Shirt Transfers Use Canon s popular T Shirt Transfers to create and personalize T shirts sweatshirts aprons tablecloths napkins tote bags and anything else your imagin
6. 24x Settings Troubleshooting Maintenance What Type of printing are you doing NS z 5 Regular 3 Photo realistic Requires 2 8C 22e Print Quality Standard Customize F Print with black ink only Paper Handling Example Plain Paper x A i Letter 8 5 x 11 in pi Orientation g50x11 00in Pott E CLICK HERE Wy Feed paper manually FOR MANUAL FEED Start your Makesurethe paper is loaded and the POWER ERROR light print operation iS green Chapter 3 Paper Handling 3 11 Printing on Envelopes 3 12 You can stack up to 15 envelopes in the sheet feeder or you can manually feed envelopes one at a time U S Commercial number 10 COM 10 envelopes and European DL envelopes are recommended You may be able to stack envelopes of other sizes in the sheet feeder however Canon cannot guarantee consistent performance on envelope sizes other than COM 10 and DL The following envelopes are not recommended because they may cause jams or smears or may damage your printer O Envelopes with windows holes perforations cutouts and double flaps O Envelopes made with special coated paper or deeply embossed paper O Envelopes using peel off sealing strips O Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps to stack envelopes in the sheet feeder You can also manually feed en
7. BC 21e Color BJ Cartridge If you are using a BC 21e Color BJ Cartridge and you perform a print operation correctly but either the color or black output is blank a BJ tank may be out of ink Perform the print head cleaning at least five times If the same output Is still blank replace the empty BJ tank in the BC 21e Color BJ Cartridge Take the new BJ tank out of its packaging r 1 nmm Make sure the printer s power is on and open the printer cover 3 Open the cartridge holder Then remove the orange protective cap Lift the cover from the center The printer moves the cartridge holder to the center of the printer The POWER ERROR light blinks while the cartridge holder iS positioned to the center of the printer h Remove the empty BJ tank 5 Slide the new BJ tank into the empty slot on the BJ cartridge Chapter 4 The color BJ tank is on the left the black BJ tank is on the right Grasp the tab on the top of the tank and pull forward to release the BJ tank Then lift the BJ tank up and out of the BJ cartridge unit Dispose of the BJ tank properly You may want to place it in a plastic bag to keep from spilling any residual ink the Printer cC cC T Far aS T Maintaining the Printer 4 17 5 Press firmly on the tab on the top of the BJ tank until it snaps into place O If you are replacing both tanks repeat steps 4 through 6 for the other BJ
8. Driver cccsssssssssssssrssesssessrssrssesseeserserseees 5 3 Paper Does Not Feed From Sheet Feeder cccsesssrssssssssssesssssrssesssrsees 5 4 An Error M essage ppears 5 5 PENNY MW AS ARR ARE tae angen ma ET 5 8 Printout is Unsatisfactory a a un 5 8 EO CONIO a a a en au 5 12 Clearing Paper JAMS sesecsssssssssrssesssssrserssesseesersrssesseeserseeseessarsorseessansansensees 5 12 Appendix A Specifications ou ccccssssesssssssseseeseeeerereessssssseseseeen A 1 PRPACLAG SDECITICAUONS surcir aa A 1 BC aai a aia aa a Aao A 4 GONTA ch ee A 5 LE 0 CS LS RP S G 1 a 1 FCC Regulations ccccscccsessscsessssssssssssscssssesssssssssssesesssssssscsessesesesssseeeeess FCC 1 vi VJJ v Q Yu p Chapter 1 Introduction 1 Congratulations on your purchase of the Canon BJC 5100 Series Color Bubble Jet Printer We appreciate you choosing this printer to meet your printing needs The BJ C 5100 Series printers with Canon s dual print head system offer excellent print quality and fast print speed using both color and black inks We are certain you will be satisfied with this advanced Bubble J et technology This chapter O Lists the supplies and accessories you can purchase for the printer O Describes Canon s customer support services O Provides important safety instructions Introduction 1 1 Supplies and Accessories Your BJC 5100 Series printer supports excellent and unique print media options tha
9. Note If you feel your BJC 5100 Series Color Bubble Jet Printer needs servicing contact Canon on the World Wide Web to locate the Canon Authorized Service Facility nearest you If you do not have access to the Web you can call Canon see page 1 4 Important Safety Instructions Read these safety instructions and refer to them later if you have any questions Except as explained in this manual do not attempt to service the BJC 5100 Series printer yourself Opening and removing certain Caution Covers may expose you to dangerous voltage points or other risks Refer all servicing to a Canon Authorized Service Facility Visit Canon s Web site or call the Customer Care Center for details see page 1 4 O Follow all warnings and instructions marked on the printer O Place the printer on a sturdy level surface Do not place it on an unstable cart stand or table If the printer falls it could be seriously damaged Chapter 1 Introduction 1 5 O Do not use the printer near water If you spill liquid on or into the printer unplug it immediately and call the Customer Care Center see page 1 4 O Slots and openings in the printer and on the back or bottom are provided for ventilation To ensure reliable operation of the printer and to protect it from overheating do not block or cover these openings Do not block the openings by placing the printer on a bed sofa rug or other similar surface Do not place the printer near a radiato
10. OK again Click on Start and Shut Down Restart the computer Install Canon Creative Install applications individually Check that the Windows Explorer can successfully read the CD If the CD is unreadable call the Canon Customer Care Center see page 1 4 Troubleshooting 5 3 Paper Does Not Feed From Sheet Feeder Cause Paper is too thick Sheet feeder overloaded Paper support not raised Paper wrinkled or curled Paper surface Is slick Solution Feed manually Paper within the range of 17 to 28 Ib 64 to 105 g m2 can be loaded in the sheet feeder Thicker paper must be fed manually one at a time from the back of the printer The printer does not support paper thicker than 0 8 mm Check sheet feeder capacity Check that you do not exceed the sheet feeder capacity Paper will not feed correctly if you exceed the specified number of sheets See page 3 6 Raise the paper support The paper support should be raised unless you are loading envelopes If the paper support is not raised the media will not slide fully into the paper feed slot and will not feed into the printer correctly Check that you are using appropriate media Paper that is folded curled or crumpled will not feed into the printer correctly and may also cause paper jams Feed single sheets If the paper surface Is very slick try feeding one sheet at a time in the sheet feeder Also you can change the H alftoning M ethod to Error Diffus
11. Papers and describes special procedures required for High Resolution Paper Fabric Sheets and Banner Paper Specialty Paper Guidelines 7 Be sure to read any instructions that come with your Canon specialty paper These instructions provide important information regarding how to achieve the highest print quality with these papers Note Follow these guidelines O When automatically feeding transparencies or back print film remove each sheet after it is delivered Do not allow film sheets to stack up 3 14 Paper Handling Chapter 3 O Allow the printed sheets of film paper or fabric to dry completely before storing them Paper type Drying time approx Canon High Gloss Photo Film 10 minutes Canon Glossy Photo Paper or Cards 2 minutes Canon Fabric Sheet 1 hour Canon Back Print Film 15 minutes Canon Transparencies 15 minutes O When your output has dried completely cover its printed side with a sheet of plain not coated paper before storing it this is recommended even if you place the output in a clear file or plastic holder O When loading transparencies or back print film insert one sheet of plain paper as the last sheet in the stack O Do not leave sheets of film in the sheet feeder for long periods of time Dust and dirt may accumulate on the film resulting in spotty printing O To avoid smudging caused by fingerprints use a pair of thin cloth gloves while loading and handling film sheets O To avoid fa
12. and the printer beeps twice POWER ERROR LIGHT 4 POWER Li RESUME BUTTON BUTTON Chapter 5 Troubleshooting 5 11 Gently pull the If the paper tears off inside the printer open the printer s paper out with cover and remove any paper left inside the printer one hand while holding down the printer with the other hand Press the RESUME O If necessary turn the printer off before removing the button to jammed paper When you turn the printer back on start continue the the print operation again print operation 5 12 Troubleshooting Chapter 5 DJJ J Q U DO y Printing Specifications Printing Method Bubble Jet ink on demand Paper Handling Specifications A E kad SER 1O a TE Oo O O gen Automatic feed 17 to 28 Ib Letter Legal Transparencies Envelopes 130 sheets 100 sheets 30 sheets 15 envelopes M anual feed 17 to 146 Ib One sheet only thickness 0 03 in 0 8 mm Paper Size Letter Legal Tabloid Letter Banner A4 Banner Fabric Sheet U S Commercial number 10 envelope European DL envelope Appendix A 8 5inxllin 8 5in x 14in 11linx17in 297 mm x 420 mm 210 mm x 297 mm 148 mm x 210 mm 257 mm x 364 mm 182 mm x 257 mm 8 5 in x 11in 2 to 6 sheets 210 mm x 297 mm 9 488 in x 14 015 in 9 5 in x 4 125 in 220 mm x 110 mm Specifications A 1 Recommended Paper Types Canon High Gloss Photo Film Canon Glossy Photo
13. inks from other suppliers R Canon s limited warranty does not cover damage caused to Canon s Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once that particular damage has been properly repaired For optimum printing results Canon recommends that you use Canon BJ cartridges Canon Specialty Papers Canon manufactures numerous specialty papers including High Gloss Photo Film Glossy Photo Paper Glossy Photo Cards Banner Paper Brilliant White Paper O O O O O O High Resolution Paper O T Shirt Transfers O Greeting Cards O BubbleJet Paper water resistant O Fabric Sheet O Back Print Film O Transparencies See Chapter 3 Paper H andling for details on Canon s Specialty Papers Chapter 1 Introduction 1 3 Canon Customer Care Center Canon Computer Systems Inc offers a full range of customer technical support options including O O O O 24 hour 7 day a week toll free automated support for troubleshooting issues on most current products 1 800 423 2366 Speak to a technician free of service charge currently M onday Friday 8 00 a m 10 00 p m and Saturday 12 00 p m 6 00 p m EST excluding holidays for products still under warranty 1 757 413 2848 Speak to a technician currently 24 99 during holidays and days hours not listed above regarding urgent product questions or for pr
14. or two passes for each printed line O Select Draft as the Print Quality The Draft setting is four times faster than the High setting With Windows Using the Printer O Check your hard disk space M ake sure you have plenty of hard disk space available As your hard disk fills up your computer becomes slower O Add RAM to your computer The computer will be able to process your documents faster Use a computer with a faster processor The computer will be able to process your documents faster Chapter 2 Using the Printer With Windows 2 17 2 18 Using the Printer With Windows Chapter 2 Paper Handling 3 VJ v v o u p kd This chapter describes how to use the printer for all your printing operations It includes O Selecting paper O Summary of printer settings for various print media O Loading paper O Printing on envelopes O Using Canon Specialty Papers To ensure the best performance of your printer you ll want to select the best paper and load it correctly You can stack paper in the sheet feeder to load it automatically or you can manually feed one sheet at atime from the back of the printer Selecting Paper Types One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper Your printer produces letter quality print on most plain bond papers including cotton bond and photocopying papers it does not require special ink jet pap
15. other product and brand names are registered trademarks trademarks or service marks of their respective owners ENERGY STAR COMPLIANT Gr Asan ENERGY STAR Partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Using Your Documentation The following documentation is supplied with the Canon BJ C 5100 Series Color Bubble Jet Printer to help you efficiently use your new printer Quick Start Guide This booklet describes the steps you follow to unpack and set up your printer and install the BJ C 5100 Series Printer Driver for Windows You can follow the steps illustrated in the booklet to start printing in minutes It also includes quick reference information to help you use the printer on a daily basis User s Manual This manual offers detailed information on how to operate your printer It includes printing operations maintenance troubleshooting and specifications Read this manual to master basic operations and when you need to Know the specifications of the printer Conventions R Note Caution This User s M anual uses the following conventions to alert you to information that will help you operate the printer correctly and safely Notes provide advice or suggestions regarding the use of the printer Cautions alert you to operations that could cause damage to your hardware or software or cause Injury to yourself Distinctive typefaces identif
16. see this screen Save Power To save power your printer can automatically turn its power off and on for improved energy efficiency based on your level of activity Use this section to control whether this feature is to be used and if so how long the idle period should be before the printer turns itself off ou can select the idle time in minutes or you can disable this feature To use this feature select the desired setting and then click the OE button Save Power Cancel Click on the Save Power drop down list to select Disabled after 10 minutes after 30 minutes or after 60 minutes Sending a print job to the printer automatically turns the printer back on The Save Power feature is available in Windows 98 and Windows 95 only R ho O er m T ou vb Ka per Note Chapter 4 Maintaining the Printer 4 7 BJ Cartridge Guidelines You can use these cartridges with the printer O BC 21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks the BCI 21 Color BJ Tank contains color ink cyan magenta yellow and the BCI 21 Black BJ Tank contains black ink You can replace the BJ tanks without replacing the print head unit when you run out of Ink O BC 22e Photo BJ Cartridge Contains the print head unit and color and black inks Use this cartridge when you want to produce photo quality color printing When used with Canon s High Resolution Paper or Gloss
17. tank O Make sure each BJ tank is correctly seated in its respective slot Close the blue cartridge holder cover 4 18 Maintaining the Printer Chapter 4 G Close the printer cover O Theprinter moves the cartridge holder to the home position on the right of the printer O Theprinter automatically cleans the print heads O Thenexttime you start a print operation you will be prompted to perform the Align Print H eads procedure see page 4 5 for details Storing a BJ Cartridge Whenever you unwrap a BJ cartridge you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging 1 the Printer Open the When opening the Ink Cartridge Storage Box press in on Ink Cartridge the release tab that locks the cover in place Storage Box Ee ET is Ee T Chapter 4 Maintaining the Printer 4 19 P 1 dm Carefully st You must insert the cartridge correctly or the storage box the cartridge in will not close the storage box O The protective cap must be removed from the cartridge before you set it in the storage box al Close the Besurethelid snaps closed storage box Whenever you remove a BJ cartridge from the printer store the cartridge in the storage box unless you are disposing of it Note If you have more than one Ink Cartridge Storage Box you can hook them together Simply connect them by
18. that Interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user Is encouraged to try to correct the interference by one or more of the following measures O Reorient or relocate the receiving antenna O Increase the separation between the equipment and receiver O Connect the equipment into an outlet on a circuit different from that to which the receiver is connected O Consult the dealer or an experienced radio TV technician for help Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon Computer Systems Inc 2995 Redhill Ave Costa Mesa CA 92626 800 423 2366 FCC Regulations FCC 1 Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Canada Cet appareil num rique respecte les limites de bruits radio lectriques applicables aux appareils num riques de Classe B prescrites dans la norme sur le mat ri
19. the slides and grooves on the sides of the containers Transporting the Printer If you plan to move the printer from one location to another or if you want to store It follow these steps Turn off the Makesurethe print head is in the home position on the printer s power right side of the printer O Remove any paper from the sheet feeder the Printer O Detach the interface cable D c IC T Lond O O Unplug the power cord Chapter 4 Maintaining the Printer 4 21 2 Pack the O Pack the printer in its original box with the packing printer supports O Makesure the box is marked FRAGILE or HANDLE WITH CARE O Do not removetheB cartridges from the printer or ship a BJ cartridge or a BJ tank from which you have removed the protective cap An opened BJ cartridge or BJ tank that is not installed in the printer or in the Ink Cartridge Storage Box may leak and the print head may dry out Troubleshooting 5 VJJ F v v v p kd Due to today s rapidly changing computer environment we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available The best way to find current information is through our online support services and through our Fax Retrieval System Online services include the World Wide Web and our BBS This chapter also contains information to help you solve printer problems It covers a few basic problems a
20. the width of the page The term landscape is derived from pictures of the landscape which are usually horizontal in format LPT1 Parallel port number 1 Manual feed A method of feeding paper to the printer one sheet at a time G 3 G 4 Noise level See dB A Page orientation Refers to the direction of print on the page Printing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Parallel interface An interface that transmits multiple bits simultaneously usually in one byte segments Your printer has a built in Centronics type parallel interface with bi directional capability See also Interface Pitch Refers to the number of characters per inch that can be composed using a fixed space font Platen Printer component that holds the paper in position during ink transfer Point size Character height is defined in points one point is 1 72 inch For instance this text is printed using a 10 point font Portrait orientation Refers to printing across the width of the page letter style This is the opposite of landscape orientation which is printing across the length of the page Print head The printing mechanism that contains print nozzles and ejects the ink for printing Print head capping An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust Glossar
21. 1 4 FCC 1 Customer Care Center 1 4 7 5 1 dealer 1 2 1 4 5 1 Canon continued engineers 1 3 4 10 Fax Retrieval System 1 4 5 1 help 1 4 5 1 Referral Service 1 2 Specialty Papers 1 3 3 1 6 3 14 23 Capping BJ cartridges 4 15 Cartridge holders 4 12 14 CD ROM drive problem 5 3 Chart graphic setting 2 5 Choosing BJ cartridges 4 8 9 Cleaning print heads 2 7 4 4 4 6 printer 4 2 3 Cleaning sheet High Resolution Paper Clearing paper jams 5 11 12 CM OS settings 2 16 Color output 4 8 9 settings 2 5 versus print speed 2 16 17 Color Management setting 2 5 tab 2 3 2 10 Colors do not match 5 10 wrong 5 8 COM 10 envelopes 3 5 3 12 A 3 Comments printer driver 2 8 2 11 Communication computer to printer 2 1 Computer processor 2 17 Copyright information 2 6 Corrective actions troubleshooting 2 6 Custom settings 2 4 5 Customer Care Center 1 4 7 5 1 Cut sheet paper 3 4 D Density print 3 4 4 9 Details tab Windows 98 95 2 9 Dimensions printer A 5 Dither pattern 2 5 DL envelopes 3 5 3 12 Document printing 2 2 dpi 2 5 A 2 Draft mode 2 4 2 17 ECP parallel port 2 9 2 17 5 9 Envelopes 3 6 A 2 European DL 3 5 3 12 printable area A 3 printing 3 12 14 U S COM 10 3 5 3 12 A 3 Error conditions printer 5 11 Error diffusion 2 5 Error message appears 5 5 7 Error writing to LPT 1 5 5 6 Extension cord 1 6 External buffer 5 5
22. 14 015 in Cancel Apply Help O Now you can start the print operation from your Windows application Me c Sc Oo EE age a TQ 2 O Let the printed fabric sheet set for about one hour to allow the ink to completely dry O When dry peel the film backing from the printed fabric sheet O Wash the printed fabric sheet for about three minutes under lukewarm running water to remove extra Ink O Hang the fabric sheet up to dry it again O Iron the dried fabric sheet with a clothes iron O See the booklet that comes with Fabric Sheet for details on drying and washing Paper Handling 3 19 Printing on Banner Paper You load banner paper through the manual feed slot on the back of the printer For best results use Canon Banner Paper To set up a print job on banner paper you must decide on the number of sheets you need You can print banners from 2 to 6 sheets in length Always leave an extra sheet at the end of the banner just in case the type or graphics runs over to the next page at the end of the banner R Note The shaded portions of the drawing below illustrate the maximum recommended printing area of banner paper 0 137 0 65 22mm Amm 116 5 mm 7 O Printing on banner paper requires quite a bit of ink If you think 4 your BJ cartridge may run out of ink use a new BJ cartridge ote O For best print results on banner paper use light design patterns O To prevent in
23. 5 9 F Fabric Sheet 1 3 3 3 3 5 6 3 15 3 17 19 A 2 3 Fabric size 3 5 Fanning paper 3 8 Fast black output 4 8 Fax Retrieval System 1 4 5 1 FCC regulations FCC 1 2 Feed method 3 5 6 Feeding paper automatically 3 7 8 manually 3 10 11 Index G Gamma setting 2 5 General Protection Fault 5 7 General specifications A 5 General tab Windows 98 95 2 8 4 4 Windows NT 2 11 4 4 Glossary G 1 5 Glossy Photo Cards 1 3 3 2 3 6 3 15 A 2 Glossy Photo Paper 1 3 3 2 3 6 3 15 4 8 A 2 Graph paper 3 4 Graphic mode 2 5 Greeting Cards 1 3 3 3 3 6 A 2 Guidelines auto feed 3 9 BJ cartridges 4 8 9 paper 3 4 printer 4 1 2 specialty paper 3 14 15 H Halftoning 2 5 Hard disk 2 17 5 7 H eavier weight print media 3 6 3 10 Help feature 2 5 High Gloss Photo Film 1 3 3 2 3 6 3 15 A 2 High mode 2 4 High print quality 2 4 4 8 High quality fast color output 4 8 High Resolution Paper 1 3 3 3 3 6 3 14 17 4 8 A 2 cleaning sheet 3 16 17 High speed error diffusion 2 5 Holder 1 Holder 2 4 3 4 4 8 4 11 Home position 4 15 Humidity 3 15 A 5 Index Identifying printer problem 5 1 2 IEEE 1284 ECP compatible 5 9 Image color matching 2 5 Ink 1 2 3 4 8 21 Ink Cartridge Storage Box 4 10 4 13 4 19 21 Installation interrupted 5 3 Instructions safety 1 5 7 Interface cable 3 10 4 1 A 5 L Landscape orientation 2 4 Legal size 3 5
24. 5 x 11 in gt Portrait Source Auto Feeder gt Landscape Cancel O Click on the Properties button if you want to make any adjustments as appropriate for printing your document See Printer Setup Within Windows for details O After making any necessary changes to the printing options click OK to start the print job 2 2 Using the Printer With Windows Chapter 2 Using the Printer Driver in Windows You use the printer driver to define the type of printing you plan to do The default settings may be adequate for most of your printing Operations but you will want to change these settings for any special color printing or when you use media other than plain paper To view or change your printer settings you must open the printer Properties dialog box You can open the Canon BJC 5100 Properties dialog box in one of the following ways O From within any Windows application you can select the Print or Print Setup command O From the Printers folder you can select the printer and then select the Properties command from the File menu O From the Printers folder you can select the printer click the right mouse button and then select Properties from the drop down list The Canon BJC 5100 Properties dialog box contains tabs on which the printing options are displayed The tabs you see depend on your Operating system and on how you open the Properties dialog box If you are using Windows 98 or Windows 95
25. 5100 Properties dialog box On the Settings tab click the Customize button On the Custom Settings dialog box choose Wait until ink is dry before next print This forces the printer to wait until the ink is dry before it prints the next page Printed pages curled warped wrinkled Cause Excess ink is being absorbed by the paper 5 10 Troubleshooting Solution Check your media type If you are printing on very thin paper try a different paper type Print on special print media such as High Resolution Paper or Glossy Photo Paper Chapter 5 Error Conditions When the POWER ERROR light Is orange a printer error has occurred The printer beeps to alert you to the type of error condition as follows O Two beeps An error condition exists such as paper is out or jammed Load paper or clear the paper jam Press the RESUME button to continue O Three beeos The B cartridge in Holder 1 is damaged or is not compatible with this printer Replace the BJ cartridge in Holder 1 O Four beeos The B cartridge in Holder 2 is damaged or is not compatible with this printer Replace the BJ cartridge in Holder 2 O Five beeos The print head has become too hot Allow it to cool If necessary turn off the printer O Six or more beeps The printer needs service Visit Canon s Web site or call the Canon Customer Care Center see page 1 4 Clearing Paper Jams When a paper jam occurs the POWER ERROR light turns orange
26. 9 6 in 498 mm W x 11 0 in 280 mm D x 8 7 in 222 mm H Weight Approx 12 5 Ib 5 7 kg without cartridges installed Appendix A Specifications A 5 A 6 Specifications Appendix A Glossary G VJJ U Q uv p kd Automatic feed Refers to one way in which paper can be fed into the printer when the sheet feeder is used BJ cartridge The printing mechanism that contains the print head unit and BJ tanks Bubble Jet printing An ink jet type of printing that heats the ink to a boiling point in a nozzle to form a bubble When the bubble expands there is no room left in the nozzle for the ink and the ink is projected onto paper CMYK Acronym for cyan magenta yellow and black the four colors used in the standard color model of the printing industry Refers to a method of specifying color using CM YK color values K is used for black because B is used to represent blue in RGB ses Glossary a Color Management M ethod of translating the monitor s on screen colors RGB to the printer s output colors CMYK Color Management Settings are Auto Photo ICM and Chart Graph dB A Stands for decibel level a decibel being a unit of measurement for the intensity of the sound coming from the printer adjusted for background noise Dither Pattern H alftoning method recommended for printing a solid area of color for charts and graphs dpi Dots per inch A unit of measurement for indicating a printer s resolution Your p
27. A 1 Letter size 3 5 A 1 Lights flashing 2 6 Limit mark 3 9 Limited warranty 1 3 4 10 5 2 Line feed speed A 2 Loading paper 3 7 11 LPT 1 error 5 5 6 M Maintaining BJ cartridges and tanks 4 10 11 printer 2 7 4 1 22 Maintenance tab 2 7 4 4 7 M anual feed 2 4 2 6 3 10 11 A 1 Margins A 3 M easurements page size 3 5 A 1 Media type 2 4 2 17 3 4 3 6 3 19 5 10 Memory 2 6 5 7 Mirror image printing 3 4 M onitor 2 5 Monochrome printing 2 4 Multipart paper 3 4 N Nozzle pattern 4 3 4 0 Online Help Windows 2 4 support 1 4 5 1 Operating environment A 5 Orientation setting 2 4 Ownership printer 2 14 p Paper does not feed 5 4 fanning 3 8 feed method 3 5 6 feeding problems 2 6 guidelines 3 4 handling 3 1 23 A 1 jams 5 11 12 loading 3 7 11 not feeding 2 6 out 5 11 settings 2 4 size 2 4 3 5 specialty 1 3 thickness 3 1 weight A 2 Paper guide 3 8 Paper output tray 3 7 Paper support 3 7 Paper type recommended A 2 selecting 3 1 6 Parallel cable 3 10 4 1 5 5 5 9 A 5 port ECP 2 9 2 17 5 9 Pausing printer 2 5 5 10 Permissions printer 2 15 3 23 5 9 A 1 3 1 6 3 14 23 0 Photo output 4 8 Photo ICM setting 2 5 Photo realistic printing 2 4 3 5 4 8 Photographs 4 8 Plain paper 2 17 3 1 3 6 7 Platen 4 3 Port printer 2 9 5 5 6 settings 2 9 2 12 Portrait orientation 2 4 Ports tab 2 12 Power consumption A 5 c
28. Chapter 2 The Windows NT 4 0 Tabs You see the tabs described here when you open the Canon B C 5100 Properties dialog box from the Printers folder You also see the Troubleshooting and M aintenance tabs described previously Be sure to use the help features described on page 2 4 to learn about the functions on these tabs R Note The General Tab This tab allows you to add comments regarding the printer driver and specify the location of the printer You can specify a different printer driver or print processor You can select to print a separator page at the beginning of each document and you can print the Windows test page You see this tab when you open the Properties dialog abox from the Printers folder not from within a Windows application With Windows Canon BJC 5100 Properties 2x Security Troubleshooting Maintenance General Ports Scheduling Sharing 4 Canon BIC 5100 Comment Location ADD COMMENTS HERE DESCRIBE PRINTER S LOCATION Driver Canon BJC 5100 gt New Driver SPECIFY DIFFERENT Separator Page DRIVER E PRINT THE WINDOWS TEST PAGE PRINT A CHANGE SEPARATOR THE PRINT PAGE PROCESSOR Chapter 2 Using the Printer With Windows 2 11 The Ports Tab This tab allows you to select the port to which you want to print documents You can also enable or disable bidirectional support and printer pooling You see this tab when you open the Properties di
29. Copyright This manual is copyrighted by Canon Computer Systems Inc CCSI with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of CCSI 1999 Canon Computer Systems Inc Disclaimer Canon Computer Systems Inc has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon B C 5100 Series Color Bubble Jet Printer All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective product All software Is licensed AS IS as described in the license agreement enclosed with the software media Further CCS reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes Trademarks Canon BJ and BJC are registered trademarks and BCI Bubble Jet PhotoRealism and See What We M ean are trademarks of Canon Inc All
30. ND SPACES HIGH SPEED ERROR DIFFUSION ERROR DIFFUSION DITHER PATTERN SELECT HOW YOU WANT THE PRINTED COLORS TO LOOK e AUTO DRIVER SELECTS BEST SETTINGS FOR TEXT AND GRAPHICS PHOTO ICM IMAGE COLOR MATCHING 3 5 0 gt O Mike Sos SS LOS EC OS gt ail C PhotviCM Chat Graphic Select Gamma fi 4 F Wwa until ink i dry betore next print cca __ AVAILABLE IN ENABLE TO PAUSE PRINTER WINDOWS 98 AND BETWEEN PRINTS WINDOWS 95 ONLY e CHART GRAPHIC ADJUSTS COLOR INTENSITY TO COMPENSATE FOR DIFFERENCES BETWEEN YOUR MONITOR AND PRINTED OUTPUT Chapter 2 Using the Printer With Windows 2 5 The Troubleshooting Tab The selections on this tab help you analyze common printing problems and recommend corrective actions This tab also includes the About button which displays version and copyright information about the device Canon BJC 5100 Properties Settings Troubleshooting Maintenance Describe your Printing Problems Print quality is poor Nothing is printed on the page Printer is beeping The printer does not turn on EN A FS I A Printer lights are flashing Paper is not being fed properly into the printer CLICK ON ANY OF THESE PROBLEMS TO SEE INFORMATION REGARDING THE CAUSE AND POSSIBLE SOLUTIONS BE SURE TO 2 6 Using the Printer With Windows CLICK ON THE BOX DISPLAYS VERSION NUMBER AND COPYRIGHT INFORMATION Chapt
31. OR OTHER HIGH RESOLUTION DOCUMENTS FAST PRINTING PRINTING WILL BE SLOWER e STANDARD IS PHOTO REALISTIC REQUIRES USE OF BC 21e FOR NORMAL AND BC 22e CARTRIDGE COMBINATIONS PRINTING e HIGH IS BEST Canon BJC 5100 Properties EEG QUALITY BUT SLOWEST SPEED Settings Troubleshooting Maintenance g C Photo tealistic Requires a BC 22e i Type of printing are you doing Print Quality Standard v Customize L CLICK TO SPECIFY USES BLACK Print with black ink only ear nee jae RONY Example Paper FOR DETAILS EVEN IFA Media CARTRIDGE IS A Plain Paper SPECIFY PRINT INSTALLED MEDIA IMAGE IS etter 5 5 11 In bi CONVERTED Orientation SPECIFY SIZE TO GRAYSCALE 850x1100 Pona x OF PRINT MEDIA SPECIFY Feed paper manually Restore Defaults iR ON MANUAL FEED Canon e PORTRAIT e LANDSCAPE Cancel Help Using the Printer With Windows Chapter 2 BJC 5100 V000 02 99 Custom Settings If you click the Customize button on the Settings tab you see another dialog box called Custom Settings on which you can specify additional color settings The settings available on the Custom Setting dialog box depend on the options you select on the Settings tab SELECT YOUR PRINTING RESOLUTION USE THIS HELP FEATURE TO SEE A DESCRIPTION OF EACH OPTION AND THE AVAILABLE SETTINGS SELECT THE HALFTONING METHOD TO USE FOR PRINTING DIFFERENT SIZES OF DOTS A
32. Paper c ccscsssscsssrscssssssssssrsssrssressrssessessnsees Auto Feed Guidelines a a Ge en me M anually Feeding Paper ccsescsscssssssscsssscsrssssssrssrssessrsseeserssetsersenteess PRE ON eV 0 C5 sass a ae a me Using Canon s Specialty Papers c csccscssrssscsssrssssssecsrssrssssseserserseesserserserees Specialty Paper Guidelines s sssssssssrsrssrersrrnrsrrnrsrenrrsnrnrsnnnrsnnnnnrnnnsrsrrnrnnnne Canon s High Resolution Paper ceccesssssscsssscsrsssessrsssrssressrsseessrseeteerss FADER SR LE ST UT Printing on Banner Pape Us 4 Maintaining the Printer 4 1 Pinter GUJENG snares annn E 4 1 Cleaning the PR a aiai 4 2 CO West PINE oanien EO E N 4 3 Performing Printer M aintenance Through the Printer Driver sasse 4 4 Aligning the Print EPA a 4 5 Cleaning the Print HeadS ee 4 6 ANNO PONT anar ET E 4 7 BJ Cartridge Guidelines ea ana a ne os 4 8 Choosing Which BJ Cartridges to Use esessessssssssssessrserssessrsersersenees 4 8 Replacing BJ Cartridges and BJ Tanks cccsssssrsssssssrssrsssssrssrserssssrsersenees 4 9 BJ Cartridge and BJ Tank Maintenance NL 4 10 Replacing a BJ Cartridge aa aa eu 4 11 Replacing a BJ Tank in the BC 21e Color BJ Cartridge essesi 4 16 Storing aB Ca ridge seian aiaei 4 19 T OUNO PO T 4 21 5 MOUDICSHOOUING enorer 5 1 Identifying Your Printer Problem JU 5 1 BAS PODION E nanena e E EE E E E E 5 2 Cannot Install the Printer
33. Paper Canon Glossy Photo Cards Canon Banner Paper Canon Brilliant White Paper Canon High Resolution Paper Canon T Shirt Transfers Canon Greeting Cards Canon Bubble Jet Paper water resistant Fabric Sheet for Canon Bubble Jet printers Canon Back Print Film Canon Transparencies Commercial number 10 or European DL Paper Weight Automatic feed 17 to 28 Ib 64 to 105 g m M anual feed 17 to 146 Ib 64 to 550 g m Print Speed Approx 10 ppm Black using BC 23 BC 23 combination Approx 4 ppm Color using BC 21e BC 21e combination Print speed will vary depending on system configuration software document complexity print mode and page coverage Print Width max Sheet feeder 8 5 in 215 9 mm M anual feed 11 43 in 290 20 mm Line Feed Speed Approx 10 in sec 254 mm sec A 2 Specifications Appendix A Print Resolution Black only 360 x 360 dpi on plain paper 720 x 720 dpi on plain paper 1440 x 720 dpi on special paper Color 360 x 360 dpi on plain paper 720 x 720 dpi on plain paper 1440 x 720 dpi on special paper Photo Color 720 x 720 dpi on plain paper 1440 x 720 dpi on special paper Spe ci ERES z Printable area for paper L Fi Margins L 0 25 in 6 4 mm R 0 25in 6 4mm T 0 12 in 3 0 mm B 0 65 in 16 5 mm Margins for Fabric Sheet 0 13 in 3 4 mm 0 43 in 11 0 mm 1 50 in 38 1 mm 1 22 in 30 9 mm 127 Printable area for envelopes To ensure the best print quality
34. ackground may take up resources that cause printing to go slow Quit all other programs except the current printing one Allow the printer to cool down Interrupt printing at a convenient point turn the printer off and wait for at least 15 minutes for the printer to cool The print heads may occasionally overheat during along print job If the print heads overheat printing will pause at the end of a pass across the page to allow time for the print heads to cool and then will re start after a brief interval To avoid minor burns do not touch the print heads or the surrounding Printout Is Unsatisfactory Printout faint or colors are wrong Cause Print head nozzles in one of the BJ cartridges are clogged or one of the inks has run out Protective cap or tape have been reattached to the BJ cartridge Not printing on correct side of the media Solution Print a Nozzle Check Pattern Check the status of the print heads see page 4 3 Clean the print heads see page 4 6 Replace the BJ tanks as necessary see page 4 16 Remove the protective cap and tape Install the BJ cartridge again see page 4 11 and clean the print heads see page 4 6 Reload the print media M ake sure that you load the media with the correct print side up 5 8 Troubleshooting Chapter 5 The last part of print job is not printing Cause Paper used for printing Solution Specify the paper size you are using in the driver Paper diffe
35. alog box from the Printers folder not from within a Windows applications 4 Canon BJC 5100 Properties a Fa Security Troubleshooting Maintenance General Ports Scheduling Sharing G Canon BJC 5100 Print to the following port s Documents will print to the first free checked port Port Description Printer v Local Port Canon BJC 5100 LPT2 Local Port CHOOSE THE LPT3 Local Port PRINTER S PORT COM1 Local Port COM2 Local Port COM3 Local Port COA Lanal Part zl Add Port Delete Port Configure Port CHANGE PORT SETTINGS M Enable bidirectional support CHECK ENABLES FEATURE NO CHECK DISABLES FEATURE M Enable printer pooling Cancel Help 2 12 Using the Printer With Windows Chapter 2 Chapter 2 The Scheduling Tab This tab allows you to specify the scheduling features of your printer You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows applications g Canon BJC 5100 Properties SPECIFY AVAILABILITY OF PRINTER SPECIFY PRINTER S PRIORITY ENABLE SPOOLING AND SPECIFY SPOOLING SETTINGS o gt D ac ENABLE TO PRINT DIRECTLY TO PRINTER NO SPOOLING ol a D js i ToO a lt a Le 5 EL SPECIFY SPOOLING SETTINGS Using the Printer With Windows 2 13 The Sharing Tab This tab allows you to make your printer available to networ
36. and you open the Properties dialog box from the Printers folder you see these tabs General Details Settings Troubleshooting and M aintenance You may also see a Sharing tab if your printer is being shared by a Network In addition if you are using Windows 98 you will see a Color Management tab If you are using Windows NT 4 0 and you open the Properties dialog box from the Printers folder you see these tabs General Ports Scheduling Sharing Security Troubleshooting and M aintenance If you open the Properties dialog box from a Windows application you see these tabs Settings Troubleshooting and M aintenance The settings on these tabs are the same for Windows 98 Windows 95 and Windows NT 4 0 Chapter 2 Using the Printer With Windows 2 3 Using the Printer With Windows Note For detailed information on any of the printing options you can use the Windows on line Help in the following ways O Usetheright mouse button to click an item on the screen then click the What s This command Q Click and then click an item Press F1 The Settings Tab 2 4 On this tab you specify the type of printing you are doing and select print quality and paper type The printing options on this tab are the same for Windows 98 Windows 95 and Windows NT 4 0 SPECIFY TYPE OF PRINTING SPECIFY PRINT e REGULAR IS FOR MOST OF YOUR PRINTING NEEDS QUALITY e PHOTO REALISTIC IS FOR PHOTOGRAPHS OR e DRAFT IS F
37. ation allows Use on any cotton or cotton poly blend fabric Your image Is printed in mirror image when you select T Shirt Transfer for Media in the printer driver so when you Iron it onto the T shirt the image is viewed correctly Greeting Cards Get the most out of your Canon Creative or other card making software with Canon Greeting Cards You can create cards invitations announcements and more The cards come in regular size and half fold Bubble J et Paper water resistant The Canon Bubble Jet Paper has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces making it a good choice for damp or rainy environments The paper is specially coated and printable on both sides In your printer driver select Bubble Jet paper for Media when you load this paper This paper comes in both letter and tabloid size Fabric Sheets Use Fabric Sheet for Canon Bubble Jet printers to print banners pillow covers scarves flags and other textile items Use these sheets for appliques and other craft and sewing projects Fabric sheets are 9 5 x 14 Inches Back Print Film Canon Back Print Film has been specially developed for Canon Color Bubble Jet printers The film is designed to deliver brilliant high intensity color images suitable for business presentations design work or professional reports Back print film is printed on the back matte or nonglossy side of the film
38. away smudges and dust J Do not use paper products such as paper towels or tissues to clean the J inside of the printer Note Printing a Test Print If your print quality is not what you expect or if you want to check whether a BJ cartridge or BJ tank is out of ink you can print a test print You can start a test print as follows O Make sure the printer is off and plain paper is loaded in the sheet feeder Press and hold the power button until the printer beeps once This test print shows the version number of your printer s ROM and a nozzle pattern that indicates whether the nozzles on your BJ cartridges are firing If the pattern is not crisp and clean try cleaning the print heads see page 4 6 Ver X XX 000000XX HOLDER 2 jp MER tnnt pat EE HOLDER 1 BC 23 PURE Dg EEE REF pC2ie Chapter 4 Maintaining the Printer 4 3 bo E Lond 3 the Printer ZA he pate on thelett showsthenordepatiem forthecertridgeln H older 2 and the pattern on the right is for the cartridge in Holder 1 Note Re IR NA Sn RER RSR O On the General tab in the BJ C 5100 Series Printer Driver click the Print Test Page button You will see the standard Windows Printer Test Page Performing Printer Maintenance Through the Printer Driver Using the BJ C 5100 Series Printer Driver you can perform routine maintenance such as cleaning the print heads In the printer driver when you click on the M aintenance tab yo
39. cified correctly Problem with the CD ROM Chapter 5 Solution Install the printer driver Refer to the Quick Start Guide and install the printer driver using the correct procedure If you are reinstalling the printer driver remove the installed BJ printer driver and then install the printer driver again To uninstall the printer driver click Start Settings and then Printers Right click on the Canon BJC 5100 icon and click on Delete Follow the on screen instructions For details about installing the printer driver see the Quick Start Guide Quit other programs Quit any other application programs that are running and start the installation again Check your CD ROM drive Windows 98 Windows 95 or Windows NT 4 0 Double click My Computer and then double click the CD ROM icon in the new window Refer to the Quick Start Guide and proceed with the installation Verify your CD ROM drive You may need to reduce the speed of your CD ROM To lower the speed cache for the CD ROM drive follow these steps Right click on the My Computer icon on the Desktop and click on Properties Select the Device M anager tab double click on CD ROM and note the type of CD ROM driver that is being used Select the Performance tab Click on the File System button at the bottom left of the dialog box Select the CD ROM tab Change Supplemental cache size to Small and Optimize access pattern for to Double Speed Drive Click on OK and
40. ding do not expose printed film to prolonged sunlight O Store unused papers and films flat Do not remove papers from their protective packaging until you are ready to use them O Store unused film at temperatures between 59 F to 86 F 15 C to 30 C The relative humidity should be between 10 and 70 Chapter 3 Paper Handling 3 15 Canon s High Resolution Paper Canon s High Resolution Paper is designed for high quality printing This paper is specially coated to produce delicate color output After using a package of High Resolution Paper 100 sheets you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer s rollers this will help prevent paper feed problems Using the Cleaning Sheet 1 Setup Makesurethe paper support and paper output trays are the printer extended 7 nimm Insert the Removethetwo pieces of tape from the sheet cleaning sheet O Insert the sheet with the sticky side out toward you and down going into the sheet feeder O Adjust the paper guide to the edge of the cleaning sheet 3 16 Paper Handling Chapter 3 A Feed the sheet Makesurethe printer is on O Open a word processing program such as Notepad and print a blank page O The printer feeds the cleaning sheet and then ejects it O Use a cleaning sheet once only Be sure to discard the sheet after you use it Fabric Sheet The Fabric Sheet for Canon printer
41. e that allows the printer and computer to communicate this software is called a printer driver The printer driver tells the computer what kind of a printer you are using The printer driver also controls the various settings such as print quality and paper type You define these settings within the printer driver and the printer driver then communicates the settings to both the computer and the printer You must install the BJ C 5100 Series Printer Driver for Windows before you can use the printer with your computer See your Quick Start Guide for Instructions Note Chapter 2 Using the Printer With Windows 2 1 Using the Printer With Windows Printing a Document This procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software application s documentation for the exact printing procedure 1 Start your Start the program you are using to create the document application and open the document you want to print Make sure Choose Print or Print Setup from the File menu You will the Canon see a screen similar to this BJC 5100 is selected as Print Setup Ki Fa your default Pinter S pri nter Name Canon BJC 5100 Properties Status Default printer Ready Type Canon BJC 5100 Where LPTI Comment Paper Orientation Size Letter 8
42. el brouilleur Appareils Num riques N M B 003 dict e par l Industrie Canada FCC 2 FCC Regulations
43. er 2 The Maintenance Tab The selections on this tab allows you to perform routine M aintenance tasks to keep your printer operating at optimum efficiency Canon BJC 5100 Properties CLICK ON THIS BOX TO ALIGN THE PRINT HEADS CLICK ON THIS BOX TO CLEAN THE PRINT HEADS CLICK ON THIS BOX TO AUTOMATICALLY TURN OFF THE PRINTER IF IT IS IDLE FOR A SPECIFIED PERIOD OF TIME WINDOWS 98 AND WINDOWS 95 ONLY 3 T a n M Mie foc Ss POs BC Os See the information starting on page 4 4 for complete details on using these procedures Chapter 2 Using the Printer With Windows 2 7 The Windows 98 and Windows 95 Tabs You see the tabs described here when you open the Canon B C 5100 Properties dialog box from the Printers folder You also see the Settings Troubleshooting and M aintenance tabs described previously Be sure to use the help features described on page 2 4 to learn about the settings on these tabs R Note The General Tab This tab allows you to add comments regarding the printer driver and print a test page or a separator page You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application Canon BJC 5100 Properties RIES General Details Settings Troubleshooting Maintenance Gj Canon BJC 5100 Comment ADD COMMENTS HERE Separator page inone Browse PRINT A SEPARATOR PAGE Print Test Pa
44. ers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Plain Paper You can use regular copier paper cotton bond papers and typical letterhead Always use paper without curls folds staples or damaged edges Copier paper has a preferred side for printing Look at the label on the package to see which side to print on Chapter 3 Paper Handling 3 1 High Gloss Photo Film The Canon High Gloss Photo Film features a bright white finish that lends striking visual power to charts graphs and photographic images Use this film to make your presentation materials and graphics look professional When printing on this film use the BC 21e Color BJ Cartridge and BC 22e Photo BJ Cartridge combinations This film comes in both letter and tabloid size Glossy Photo Paper Canon Glossy Photo Paper is a high gloss thicker paper that produces the look and feel of a photograph Use this paper with the BC 21e Color BJ Cartridge and BC 22e Photo BJ Cartridge combinations to produce top quality photo realistic prints from your printer This paper comes in both letter and tabloid size Glossy Photo Cards Use Canon s Glossy Photo Card media when printing a 4 x 6 image These cards are the same stock as Canon s Glossy Photo Paper and have perforations around the printable area You can print beyond the perforation and then tear off the margins this allows you to fill the
45. f the sheet feeder stacking too much paper may cause paper feeding or printing problems M ake sure there are no gaps between the stack of paper and the paper guide nor the right edge of the sheet feeder He O IC 3 en O TN e Paper Handling 3 9 Manually Feeding Paper You use the manual feed function when printing on heavier weight print media 17 Ib to 146 Ib 64 g m to 550 g m2 or paper thickness up to 0 8 mm 7 You must use manual feed for tabloid 11 x 17 in paper 1 Check the parallel cable Insert the single sheet 3 10 Paper Handling O Makesure your parallel cable is hooked under the tab on the back of the printer HOOK CABLE HERE O Make sure the front cover is closed and the POWER ERROR light is green O Hold the sheet with the print side facing up and align the sheet with the left edge of the manual feed slot O Slide the sheet into the manual feed slot and hold the sheet for a few seconds until it feeds automatically O Theprinter will automatically load the paper into position Chapter 3 O If you have just turned on the printer or not used the printer for awhile the sheet may automatically eject Simply feed the sheet again s Set up your O On the Settings tab click the Feed paper manually box so print operation that a check mark appears For certain M edia types and sizes this box is automatically checked Canon BJC 5100 Properties
46. ge PRINT A TEST PAGE 2 8 Using the Printer With Windows Chapter 2 Chapter 2 The Details Tab This tab allows you to specify printer port settings spool settings and time out settings You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application Canon BJC 5100 Properties CHOOSE THE LPT1 ECP Printer Port PRINTER S PORT SPECIFY THE PRINTER DRIVER SPECIFY TIMEOUT SETTINGS ap 4 i eo bo ES Tos Ce oS SPECIFY SPOOL SETTINGS SPECIFY PORT SETTINGS App HER L This must be set to ECP Printer Port to obtain the optimum performance from your printer See your Note Quick Start Guide for details Using the Printer With Windows 2 9 The Color Management Tab This tab allows you to add and remove profile associations for your printer You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application Canon BJC 5100 Properties HE Settings Troubleshooting Maintenance General Details Color Management These settings let you add and remove profile associations with your printer This can affect the color on your printed pages Profiles currently associated with this printer CNUSO0PE PROFILES CHUSOORP Benove cmd e 7 You see this tab in Windows 98 only 2 10 Using the Printer With Windows
47. ication error 5 7 Assorted Paper Starter Kit 3 4 Auditing printer 2 15 Authorized Service Facility 1 5 Auto feed guidelines 3 9 Automatic feed A 1 Automatically feeding paper 3 7 8 Back Print Film 1 3 3 3 4 3 6 7 3 14 15 A 2 Backlighting device 3 3 Banner Paper 1 3 3 2 3 5 6 3 14 3 20 23 A 2 printing 3 20 23 Basic problems 5 2 11 BBS 1 4 5 1 BC 21e Color BJ Cartridge 1 2 2 4 4 8 18 A 4 replacing BJ tanks 4 16 19 BC 22e Photo BJ Cartridge 1 2 2 4 4 8 9 A 4 BC 23 Enhanced Black BJ Cartridge 1 2 4 8 9 4 11 A 4 BCI 21 Black BJ Tank 1 2 4 8 4 21 A 4 BCI 21 Color BJ Tank 1 2 4 8 4 21 A 4 Beeping printer 2 6 5 11 Bidirectional support 2 12 Index Index G BIOS settings 2 17 BJ cartridges 1 2 4 3 4 8 5 11 A 4 capping 4 15 guidelines 4 8 9 holders 4 2 maintenance 4 10 11 replacing 4 11 15 specifications A 4 standard configuration 4 8 storage box 4 10 4 13 4 19 21 storing 4 19 21 BJ tanks 1 2 4 8 4 16 19 maintenance 4 10 11 replacing 4 16 19 BJC 5100 Series Printer Driver 2 1 17 4 3 See also Printer Driver Black ink only fast output 4 8 setting 2 4 Brilliant White Paper 1 3 3 2 3 6 A 2 Bubble Jet Paper 1 3 2 17 3 3 3 6 A 2 Bubble Jet print head 1 2 Bulletin Board Service 1 4 5 1 C Canadian Radio Interference Regulations FCC 1 Canon Authorized Service Facility 1 Bulletin Board Service 1 4 5 Canada
48. in mirror image and then viewed from the front glossy side using a backlighting device For more details ask a Canon Authorized Dealer for information or refer to the manual supplied with the film This film comes in both letter and tabloid size ee eee ee ee ee ee INT nian ln ata plate orano a meara a photon oa ntn pont onnan note mn Presteeereerer ferret eee ne nus uun sun uns nn Paper H ss u a d li an a an n a eee Paper Handling 3 3 Transparencies Transparencies from Canon are recommended T hese transparencies produce excellent contrast sharpness and color Assorted Paper Starter Kit If you would like to try some of the papers described above look for Canon s Starter Kit It contains an assortment of paper types O Besureto select the appropriate Media type on the Settings tab in the BJ C 5100 Series Printer Driver O If you are printing in an application outside Windows your software application or printer driver must support mirror image printing in order to use Back Print Film or T Shirt Transfers Paper Guidelines When selecting or loading paper please renember the following O Attempting to print on damp curled wrinkled or torn paper can Cause paper jams and poor print quality O Usecut sheet paper only You cannot use multipart paper O When using graph paper the lines may not match because the 1 6 inch line spacing of the printer is slightly less than that of graph paper O Ifthe pri
49. ion mode to slow down the paper feeding speed Open the Canon BJC 5100 Properties dialog box On the Settings tab click Customize and then choose Error Diffusion from the H alftoning Method menu This will slightly reduce the paper pick up speed 7 See page 5 11 for details on clearing a paper jam Note 5 4 Troubleshooting Chapter 5 An Error Message Appears Printing does not start dueto an error writing to LPT1 Primers Foldes cp Thae wees an emo waing to LPT 1 for the panter Canon BC 5 188 i Thae wat problem tending pou document to the prii Make cure the ponte cable ic connected and that the printer i onire To connue pining cick reine Winds val automatically ely after 5 seconds Cause Solution Printer isnot on Check the POWER ERROR light The POWER ERROR light should be green If the light is flashing the printer is warming up Parallel cable not Check the parallel cable connected correctly M ake sure the parallel cable is securely fastened to the computer and the printer See the Quick Start Guide for details Parallel cable fault Try to use another parallel cable M ake sure you are using an IEEE 1284 ECP compatible parallel interface cable Another device is Check the LPT1 port connected to LPT 1 M ake sure the printer is connected to LPT 1 Switching device or Check the switching device or external buffer external buffer fault Disconnect the switching device or external buffer and print wi
50. k from running over the edges of the sheet print within the margins shown in the previous illustration 3 20 Paper Handling Chapter 3 1 Cut the banner Themaximum length you can use is six sheets 66 inches at a crease or 16 6 mm according to the length you need O Always leave an extra sheet at the end of the banner just in case the type or graphics runs over at the end of the banner 2 Insert the Align the first sheet of the paper with the left edge of the banner paper manual feed slot and adjust the manual feed guide to the in the manual edge of the paper then slide the sheet into the printer feed slot until it stops Paper Handling O Do not allow the paper to hang over the edge of the desk or work table Chapter 3 Paper Handling 3 21 3 Make sure Clear spacein front of the paper output slot of the printer the paper exit for at least one sheet area is Clear 3 22 Paper Handling Chapter 3 4 Set up your print operation O F Check your O output O Chapter 3 O In the Settings tab select Letter Banner for the Size O Make sure the Feed paper manually box is checked Canon BJC 5100 Properties Settings Troubleshooting Maintenance What Type of printing are you doing AM C Photorealstic WE Requires 2 BC 22e Print Quality Standard 7 Customize F Print with black ink only Example PAPER SIZE Now you can start the print operation f
51. k users You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows applications g Canon BJC 5100 Properties SPECIFY WHETHER OR NOT PRINTER IS SHARED ON A NETWORK Windows 95 Windows NT 4 0 86 Installed Windows NT 4 0 MIPS Windows NT 4 0 Alpha Windows NT 4 0 PPC Windows NT 3 5 or 3 51 x86 2 14 Using the Printer With Windows Chapter 2 The Security Tab This tab allows you to specify security features for your printer You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows applications amp Canon BJC 5100 Properties CLICK TO VIEW OR SET PERMISSIONS FOR PRINTER CLICK TO VIEW OR SET AUDITING FOR PRINTER 2 M c TO Me fos S2 Teka DC gt CLICK TO VIEW OR TAKE OWNERSHIP OF PRINTER Chapter 2 Using the Printer With Windows 2 15 Specifying Your Printing Options on the Windows Tabs Be sure to use your on line help to find out about the settings available for each printing option O O O O O O To move between the Windows tabs click on any of the tabs To save the settings and exit click the OK button To cancel your setting selections on a tab click the Cancel button To save your settings without exiting click the Apply button To access helpful information about the printer and the printer driver click on the Help button To find out about a setting
52. leaning the Print Heads Your printer is equipped with a print head cleaning function to ensure constant high quality printing When you turn the printer on it automatically performs print head cleaning if necessary You can also initiate the print head cleaning procedure from the M aintenance tab When you click on the Clean Print Heads box you see this screen Clean Print Heads Ed To clean the ink heads in your printer click the Clean Print Heads button below When the ink heads become clogged ink does not flow through them evenly As a result the print output may be sparse or bare in places as shown to the left _ lean Print Heads Close When you click the Clean Print Heads button the printer automatically cleans the print heads O Perform print head cleaning only when you encounter a print Sel quality problem Unnecessary and repetitious cleaning wastes ink Note O If you execute the print head cleaning while paper is manually loaded the printer will eject the paper and then perform the cleaning O If you press and hold the RESUME button when the printer is on until the printer beeps once the printer will initiate the print head cleaning procedure dy ry POWER BUTTON C RESUME BUTTON Saving Power To save power you can automatically turn off the printer if it is idle for a specified period of time When you click the Save Power box you
53. make sure printing on envelopes is well within the printable area described below U S COM10 Margin in L 0 25 6 4 mm R 0 45 11 3 mm T 0 12 3 0 mm B 0 65 16 5 mm Appendix A Specifications A 3 BJ Cartridges BC 21e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color cyan magenta yellow Print head life Approximately 2 000 color pages at 30 coverage BJ tanks BCI 21 Color cyan yellow magenta BCI 21 Black Ink color Black cyan yellow magenta BJ tank yield BCI 21 Color Approx 100 pages at 7 5 coverage BCI 21 Black Approx 225 pages at 5 coverage BC 22e Photo BJ Cartridge Print head 64 nozzles for black 24 nozzles for color Ink color Black cyan magenta yellow Cartridge yield Approximately 50 pages at 7 5 coverage for each color BC 23 Enhanced Black BJ Cartridge Print head 128 nozzles Ink color Black Cartridge yield Approx 900 text pages at 5 coverage A 4 Specifications Appendix A General Interface IEEE 1284 ECP compatible parallel interface Acoustic Noise Level 5 Approx 48 dB A Operating Environment Temperature 41 F to 95 F 5 C to 35 C Oo Humidity 10 to 90 RH no condensation Storing Environment Temperature 32 F to 95 F 0 C to 35 C Humidity 5 to 90 RH no condensation Power Source USA Canada AC 120 V 60 Hz Energy Star Power Consumption 6 watts maximum nonprinting 55 watts maximum printing Dimensions 1
54. n Holder 1 Replacing BJ Cartridges and BJ Tanks The actual amount of ink that you use will vary depending on the print density of a page If the majority of your output is graphics you may need to change cartridges or tanks more often than when you are printing text only See BJ Cartridges in Appendix A page A 4 for details on the expected yield of the BJ cartridges You may need to replace a BJ cartridge or a BJ tank when either of these conditions exists O You have been using the cartridge for more than six months O Your printed output is not crisp and clear and there are gaps in the characters missing dots even after you have aligned the print head and performed print head cleaning several times If you are using the BC 21e Color BJ Cartridge and either your color or black output is blank one of the BJ tanks is probably out of ink See the instructions starting on page 4 16 for replacing a BJ tank the Printer Chapter 4 Maintaining the Printer 4 9 Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization Canon does not prohibit the use of third party inks and the use of third party inks does not invalidate the product s limited warranty However Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers Canon s limited warranty does not cover damage caused to Canon s
55. nd Printers Right click on the WPS printer icon and click Delete After deleting the WPS printer driver re install the BJC 5100 printer driver To continue using the WPS printer install a second parallel port Troubleshooting Troubleshooting 5 9 Printed and on screen colors do not match The color reproduction methods used by monitors differ from those used by printers In addition the printed color tones may not perfectly match those on the monitor because the colors vary depending on the circumstances in which the monitor is viewed and monitor s color calibration settings For example objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green However if the differences are extreme check the items below Cause Print head nozzles in one of the BJ cartridges are clogged or one of the inks has run out Printer driver settings are not correct Solution Print a Nozzle Check Pattern Check the status of the print heads see page 4 3 Clean the print heads see page 4 6 Replace the BJ tanks as necessary see page 4 16 Check the printer driver settings To print a photo select the Photo realistic setting Check also that the Media setting matches the media you are actually using Printed page smeared by next page Cause Paper absorption Capacity was exceeded by the amount of ink Solution Pause the printer Open the Canon BJC
56. nd describes how to clear a paper jam For complete problem solving information be sure to use our support services See Canon Customer Care Center in Chapter 1 page 1 4 for details on Canon s customer technical support options Identifying Your Printer Problem Before contacting Canon identify your printer problem and make sure you have the following information O Product name BJ C 5100 Series Serial number Place of purchase Nature of problem OOO Q Steps you have taken to solve the problem and the results 5 ke J en Ke 1O 5 i 0 HO 3 Ko 2 oO Le Chapter 5 Troubleshooting 5 1 The serial number is located on the label on the back of the printer lower right side near the power cable Na ABC 12345 7 Attempting to repair the printer yourself may void the limited warranty asto that repair See the limited warranty information that came with Note your printer for details Basic Problems This section describes these basic problems OOOO O Cannot install the printer driver Paper does not feed from the sheet feeder An error message appears Printing halts Printout is unsatisfactory Error Conditions For all other problems be sure to use Canon s support services described on page 1 4 5 2 Troubleshooting Chapter 5 Cannot Install the Printer Driver Cause Installation was interrupted Other application programs are running The CD ROM driveis not spe
57. nt density of your page is very high light paper stock may curl slightly due to the large amount of ink If you need to print dense graphics try printing on heavier stock O Do not use thicker paper than meets the specifications for this printer See Appendix A Specifications for details Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridges 3 4 Paper Handling Chapter 3 Paper Sizes R Note Chapter 3 The BJ C 5100 Series printer supports these page sizes Paper Size Letter Legal A4 A3 A5 B4 B5 Tabloid DL Envelope European 10 Envelope U S Commercial Canon envelope Letter Banner A4 Banner Fabric Size Measurements 8 5inxllin 8 5 in x 14in 210 mm x 297 mm 297 mm x 420 mm 148 mm x 210 mm 257 mm x 364 mm 182 mm x 257 mm llinxl 7in 220 mm x 110 mm 0 5 in x 4 125 in 4in x6in 8 5inx1lin each sheet 210 mm x 297 mm each sheet 9 488 in x 14 015 in Feed Method Auto Auto Auto M anual Auto M anual Auto M anual Auto Auto Auto Me c Sc Oo EE San 0 TQ 2 M anual M anual Auto When you select Tabloid for paper size the printer driver automatically selects manual feed Paper Handling 3 5 Media Types The BJ C 5100 Series printer supports these media types Media Plain Paper High Gloss Photo Film Glossy Photo Paper Glossy Photo Cards Banner Pa
58. oducts no longer under warranty 1 800 423 2366 Or for a charge of 2 50 per minute to a maximum of 25 00 per call 1 900 246 1200 To find out about all Canon products and accessories to download the latest drivers and to explore all your technical support options including email support visit the Canon Computer Systems Inc Web site www ccsi canon com 24 hour toll free Fax Retrieval System 1 800 526 4345 To download the latest printer driver using your modem 24 hour Bulletin Board Service 1 757 420 2000 Within Canada 24 hours a day 7 days a week 1 800 263 1121 In other countries please contact your Canon dealer Support program specifics subject to change without notice R efer to individual product information for warranty details 1 4 Introduction See Chapter 5 Troubleshooting before contacting Canon to make sure you have the necessary information available Chapter 1 Servicing the Printer The Canon BJC 5100 Series Color Bubble Jet Printer is designed with the latest technology to provide trouble free operation The Warranty Card that comes with the printer describes Canon s limited warranty for your Bubble Jet printer Be sure to read the warranty information to find out about the different service options available to you Save your sales receipt for proof of purchase In the event that your printer needs service you will need your proof of purchase to obtain warranty service R
59. ome position on the right and being capped which may cause the print heads to dry out This is critical If left uncapped the print head units may clog and may need to be replaced O Do not attempt to manually move the mechanism that holds the BJ cartridges Attempting to move the BJ cartridge holders may damage delicate mechanical parts O It s a good idea to use a power surge protector H owever never turn off the printer using the power strip Always use the POWER button on the printer Cleaning the Printer Your printer requires little routine maintenance Perform the following maintenance as necessary to keep your printer in good operating condition O Before cleaning make sure the printer is turned off and the power cord is unplugged Caution O Do not clean the exterior of the printer with volatile liquids such as thinners benzene or any spray type or chemical cleaners doing so will damage the surface of the printer O When cleaning the printer avoid the area near the print heads on the BJ cartridges Do not touch the print heads Ink may leak out and cause stains Clean the printer regularly to avoid printing problems Remove any ink mist or paper debris from the interior of the printer using a soft cloth moistened with water Clean especially well around the platen area Be careful not to touch the film cable FILM CABLE Clean the exterior of the printer with a soft cloth moistened with water Clean
60. or Different colors and intensities of colors appear as different shades of gray Halftoning Method Technique of creating various colors and shades by using different sizes of dots and spaces Glossary Glossary High Speed Error Diffusion H alftoning method best suited for most printing and the default setting for the BJC 5100 The High Speed ED setting prints faster than Error Diffusion with slightly less quality Hue A color in the color spectrum Examples are red green and violet ICM Image Color M anagement One of three color management settings under Windows 98 and Windows 95 operating systems ICM isa standard created specifically to enhance photo quality printing IEEE Institute of Electrical and Electronics Engineers Ink Cartridge Storage Box A box for storing a BJ cartridge A BJ cartridge removed from the printer must be stored inside this container to prevent the print head of the cartridge from drying and clogging rence AR Intensity The amount of color M ore intense or more saturated colors are more pure Less intense or less saturated colors are less vivid Interface The connection between two devices that makes it possible for them to communicate with each other This printer features a parallel interface which makes it compatible with IBM and similar personal computers Landscape orientation Refers to printing across the length of the page as opposed to portrait orientation printing across
61. ord 4 1 saving 2 7 4 4 4 7 source A 5 strip 4 2 surge protector 4 2 POWER button 5 11 POWER ERROR light 3 10 11 4 12 5 5 5 8 5 11 Print density 3 4 4 9 job not printing 5 9 media 2 4 5 8 processor 2 11 resolution A 2 setup 2 2 3 speed A 2 spool 5 5 unable 5 5 8 width A 2 Print heads 4 11 alignment 2 7 4 4 cleaning 2 7 4 4 4 Print quality 2 4 2 17 poor 2 6 problems 5 8 5 10 Printable area envelopes A 3 paper A 3 5 6 5 8 5 10 Index Printed page curled warped wrinkled 5 10 smeared 5 10 Printer auditing 2 15 availability 2 13 beeping 2 6 5 11 cable fault 5 9 cleaning 4 2 3 does not print 2 6 5 5 9 guidelines 4 1 2 lights flashing 2 6 maintaining 2 7 4 1 22 maintenance printer driver 2 7 4 4 7 not turning on 2 6 ownership 2 15 pausing 2 5 5 10 permissions 2 15 pooling 2 12 port 2 9 2 12 priority 2 13 problem identifying 5 1 2 problems 5 1 12 properties 2 2 15 servicing 1 5 5 11 setup 2 2 3 sharing 2 14 stand 4 1 transporting 4 21 22 using with Windows 2 1 17 Printer driver cannot install 5 3 error 5 6 7 help 2 4 printer maintenance 4 4 7 settings 5 10 understanding 2 1 using 2 3 16 Windows 2 3 16 Index Printing banner paper 3 20 23 document 2 2 envelopes 3 12 14 fabric sheet 3 17 19 halts 5 8 method A 1 nothing 2 6 options 2 4 16 problems 2 6 5 1 12 resolution 2 5 specifications A 1 3 s
62. peed versus color 2 16 17 test print 2 8 2 11 4 3 4 type 2 4 Printout faint 5 8 unsatisfactory 5 8 10 Problems basic 5 2 11 Processor computer 2 17 Properties Windows 2 2 15 R RAM 2 17 Regular printing 2 4 Replacing BJ cartridges 4 9 15 BJ tanks 4 9 4 16 19 Resolution 2 5 A 2 RESUME button 4 6 5 11 12 Routine maintenance 2 7 4 2 S Safety instructions 1 5 7 Sales receipt 1 5 Saving power 2 7 4 4 4 7 Scheduling tab 2 13 Security tab 2 15 Separator page 2 8 2 11 Serial number printer 5 1 2 Servicing printer 1 5 5 11 Settings tab 2 4 3 4 3 10 3 14 3 19 3 23 Seven color printing 4 8 Sharing tab 2 3 2 14 Sheet feeder 3 8 3 11 capacity A 1 Size setting print media 2 4 Smudge resistant 3 9 Specialty papers 1 3 3 1 6 3 14 23 guidelines 3 14 15 Specifications A 1 5 Speed versus color 2 16 17 Spilled ink 4 10 11 Spool settings 2 9 2 13 Spooling error 5 5 Standard configuration BJ cartridges 4 8 mode 2 4 print quality 2 4 Starter kit paper 3 4 Storage box BJ cartridges 4 10 4 13 4 19 21 Storing BJ cartridges 4 19 21 environment A 5 Supplies 1 2 3 Support Canon 1 4 5 1 Switching device 5 5 5 9 System BIOS 2 17 CMOS 2 17 memory 2 17 setup 2 17 T Tabloid paper 3 5 3 10 4 9 Tabs Windows 2 4 16 Technical support 1 4 5 1 Temperature 3 15 A 5 Test page 2 8 2 11 prints 4 3 4 Text with spot color 4 8 Thick pa
63. per Brilliant White Paper High Resolution Paper T Shirt Transfers Greeting Cards Bubble Jet Paper Fabric Sheet Back Print Film Transparencies Other heavier weight print media Envelopes Single Stack Paper Handling Paper Feed Method Auto M anual Auto Auto M anual Auto Auto Auto M anual Auto Auto Auto Auto M anual Auto Auto Limit Sheets Approx 130 0 4 stack 1 10 with Loading Support Sheet 10 1 2 to 6 sheets Approx 130 0 4 stack Approx 100 0 4 stack 1 1 Approx 130 0 4 stack 1 10 30 1 Chapter 3 Loading Paper You can stack paper in the sheet feeder to load it automatically or you can manually feed one sheet at a time through the manual feed slot on the back of the printer You can place approximately 130 sheets of plain paper 20 Ib or 64 g m in the sheet feeder at a time You can stack approximately 30 sheets of transparency film or 10 sheets of back print film in the sheet feeder H owever these special media may not advance correctly under unusual environmental conditions such as extreme temperatures or humidity If you have trouble with special papers becoming skewed or feeding multiple sheets do not stack them in the sheet feeder M anually feed them one sheet at a time from either the sheet feeder or the manual feed slot Automatically Feeding Paper g Pull the paper T support up 3 until it stops E
64. per 3 4 Timeout settings 2 9 Transparencies 1 3 3 4 3 6 7 3 14 15 A 2 Transporting printer 4 21 22 Troubleshooting printer 5 1 12 tab Windows 2 6 T Shirt Transfers 1 3 3 3 4 3 6 A 2 Type of printing 2 4 U Unable to print 5 5 U S Commercial number 10 3 5 3 12 A 3 V Ventilation 1 6 Version number printer 2 6 W Warranty 1 3 4 10 5 2 Weight printer A 5 Windows 98 95 tabs 2 8 10 NT 4 0 tabs 2 11 15 printer setup 2 2 test print 2 8 2 11 4 3 4 using printer 2 1 17 Windows Printing System WPS driver 5 6 5 9 Windows tabs 2 3 16 specifying options 2 16 World Wide Web 1 4 5 5 1 Index FCC Regulations Bubble Jet Printer Model K10902 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any Interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee
65. r or heat register nor in a closet or built in cabinet unless proper ventilation is provided O Operate the printer only from the type of power source indicated on the printer s label If you are unsure of the type of power available consult your dealer or local power company O Set up the printer near the electrical outlet you plan to use M ake sure the outlet is easily accessible O If you use an extension cord with the printer make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes O To avoid injury do not allow children access to the interior of the printer and do not allow them to touch any electrical contacts or gears that are exposed O Do not allow anything to rest on the power cord and do not locate the printer where the cord will be walked on M ake sure the power cord is not knotted or kinked O Do not push objects of any kind into the slots or openings on the printer This could result in a fire or electric shock O Do not allow small objects such as pins paper clips or staples to fall into the printer If something does fall into it that you cannot remove unplug the printer immediately and call the Customer Care Center see page 1 4 1 6 Introduction Chapter 1 O Unplug the printer from the wall outlet and call the Cus
66. ridge or the silver metal or circuit area on the side The metal area may become hot during printing DO NOT TOUCH DO NOT TOUCH THIS AREA THIS AREA Replacing a BJ Cartridge Chapter 4 The following procedure describes how to replace the BC 21e Color BJ Cartridge in Holder 1 Follow the instructions in this section to replace a BJ cartridge in either Holder 1 or Holder 2 replace a BJ tank You only need to replace the BC 21e Color BJ Cartridge when the print z5 head is damaged or after printing approximately 2000 pages If one of G the BJ tanks either color or black in your BC 21e Color BJ Cartridge is ga out of ink see the next section page 4 16 for instructions on how to Se Before starting make sure the printer s power is on Maintaining the Printer 4 11 Open the O Lift the cover from the center printer cover O Whenever you open the printer cover the cartridge holder moves to the center of the printer O The POWER ERROR light blinks while the cartridge holder iS positioned in the center of the printer Do not attempt to move the cartridge holders manually This will damage the printer Caution 2 Open the cartridge holder 3 Lift the BJ cartridge out of the cartridge holder 4 Store or dispose of the BJ cartridge 5 Take the new BJ cartridge out of its protective packaging Chapter 4 O If you are replacing an old BJ cartridge dispose of the old ca
67. rinter can produce a resolution up to 1440 dpi vertical depending on the printer driver settings and the application you are using Glossary G 1 G 2 ECP Extended Capability Port ECP is a protocol that provides for a high performance bi directional communication path between the host adapter and the peripheral To take advantage of ECP mode the parallel port must be capable of operating in ECP mode there must be a port driver that knows how to operate in ECP mode and the printer or peripheral must be designed to operate in ECP mode EPP Enhanced Parallel Port EPP is a protocol that provides for a high performance parallel port link that is still compatible with the standard parallel port Details of this standard protocol are available from the IEEE 1284 committee Error Diffusion Highest quality of all halftoning methods Optimal for printing photographic and graphic images Font A complete set of characters of the same size and style a particular implementation of a typeface For example 12 point Courier bold Form feed A printer function that automatically ejects the current page and advances the printer to the top of the next page Gamma Degree of intensity for a printed color image from the monitor screen display The default Gamma Setting for the BJ C 5100 is 1 4 The lower the number the brighter the printout image Grayscale Representing color in black and white as a result of different intensities of col
68. rom your Windows application Paper Handling Do not allow the paper to hang over the edge of the desk or work table Clear enough space in front of the printer for at least one sheet of paper to rest after printing Paper Handling 3 23 3 24 Paper Handling Chapter 3 Maintaining the Printer 4 SUR a d Q v Q LU E This chapter covers the care required for your Canon BJC 5100 Series Color Bubble Jet Printer It includes O Printer guidelines Cleaning the printer Printing a test page O O Performing printer maintenance through the BJC 5100 Series Printer Driver BJ cartridge guidelines Replacing BJ cartridges and BJ tanks Storing a BJ cartridge O OU Q Transporting the printer Printer Guidelines Follow these guidelines to avoid damage to your printer and harm to you or others O Set the printer on a stable surface Do not use an angled printer stand Avoid setting the printer in direct sunlight the Printer D RC aS Er is a S O Keep the printer cover closed when printing Q Do not set anything on top of the printer O Make sure the power is off any time you connect or disconnect the power cord or interface cable Chapter 4 Maintaining the Printer 4 1 O Do not unplug the printer unnecessarily O Do not unplug the printer or turn off a power strip to which the printer is attached when the printer s power is turned on This may prevent the BJ cartridge from returning to the h
69. rs from the paper size specified in the software application and printer driver Parallel cable not connected correctly Printer cable fault Switching device or external buffer fault Windows Printing System WPS driver is installed on the computer You may not be able to print correctly with aWPS printer driver installed on your computer Chapter 5 Size setting If your software application allows you to specify the paper size in the page setup ensure that the Paper Size settings in the software application and the printer driver are the same Check the parallel cable M ake sure the parallel cable is securely fastened to the computer and the printer For details see the Quick Start Guide Try to use another printer cable M ake sure you are using an IEEE 1284 ECP compatible parallel interface cable Disconnect the switching device or external buffer Print with the printer directly connected to the computer If you can then print normally the fault is probably in the switching device or external buffer Consult the switching device or external buffer supplier Change the WPS driver port setting or delete the WPS driver To change the port setting open the WPS Driver Properties window Windows 98 and Windows 95 In the Details tab select FILE in the Print to Port setting Windows NT 4 0 In the Ports tab make sure LPT 1 is set to the Canon BJC 5100 To delete the WPS driver click Start Settings a
70. rtridge properly O Ifyou are switching cartridges store the cartridge in the Ink Cartridge Storage Box the Printer Tc aS T a Ee Maintaining the Printer 4 13 5 Remove the protective material from the BJ cartridge F Gently set the BJ cartridge into the cartridge holder m Close the blue cartridge holder cover O Lift off the orange cap from the print head and then remove the orange tape TAPE Ll SA O Gently press the cartridge cover until it snaps into place Do not manually move the mechanism that houses the BJ cartridges Attempting to move the BJ cartridge holders Caution will damage the printer g Close the printer cover Whenever you turn off the printer the BJ cartridges move to the home r position on the right and the print heads are capped If you unplug the Note printer while it is printing or if you turn off a power strip to which the printer is connected the BJ cartridges will not be capped and may dry out R If you installed a new BJ cartridge the printer automatically cleans the print head If you need to initiate the print head cleaning see page 4 6 Any time you change a BJ cartridge you are prompted to perform the Align Print Heads procedure the next time you start a print operation See page 4 5 for details the Printer Ee c T Par T 2 Chapter 4 Maintaining the Printer 4 15 Replacing a BJ Tank in the
71. s 95 In the Details tab select FILE in the Print to Port setting Windows NT 4 0 In the Ports tab make sure LPT 1 is set to the Canon BJ C 5100 To delete the WPS driver click Start Settings and Printers Right click on the WPS printer icon and click Delete After deleting the WPS printer driver re install the BJC 5100 printer driver To continue using the WPS printer install a second parallel port 5 6 Troubleshooting Chapter 5 Printing does not start due to an application error or General Protection Fault Metepad x Pe This program har performed ar legalopersion Ca and wll beshut down li the problem persists comtactthe program vendo MOTERAD caused an invalid page Cowl isi module NOTEPAD EXE at 013 7 004C1000 Legige eee FAS 00401 000 CSe0 57 ELP 00401LCG0 EFFLGE G00LIade EBX 00630000 ES 0_ff ESPsOt estesc ESPSOCEST ETE ELS EBLE2 e260 D520 3i ESTSSlLa Syed Faeeeet Es EDR BLESTeaO ESs0_ Si Else d GeO Bytes at CS ETP Cause Multiple software applications running Sufficient memory not available for the software application Sufficient space not available on hard disk Internal file or application software problem Installed printer driver not operating correctly Chapter 5 00 O 00 00 O0 OO O O0 00 00 CO O0 OO CO OO OO Solution Quit other programs Quit any other application programs you are running and try printing again Check your memory
72. s comes with a booklet that describes special handling procedures Be sure to look through this booklet for special information regarding the Fabric Sheets This section describes specific steos for using Fabric Sheets with the printer Be sure to follow these guidelines O Usethe fixing agent that comes with the Fabric Sheet O Do not touch newly printed fabric sheets until the ink is completely dry This takes about one hour Printing on a Fabric Sheet 1 Setup Makesurethe paper support and paper output tray are the printer extended Chapter 3 Paper Handling 3 17 2 Insert the Insert the sheet with the cloth side out toward you and fabric sheet the open end up away from the sheet feeder O Adjust the paper guide to the edge of the fabric sheet 3 18 Paper Handling Chapter 3 3 Set up your print operation 4 Dry and then wash the fabric sheet Chapter 3 O In the Settings tab select Fabric Sheet for the Media and Fabric Size for Size Canon BJC 5100 Properties Settings Troubleshooting Maintenance What Type of printing are you doing LS TN Regular ay Photo tealistic wal Requires 2 BC 22e Print Quality Standard x Customize F Print with black ink only Paper Media Example Fabric Sheet Lx MEDIA TYPE Size A Fabric Size 9 488 x 14 015 i MEDIA SIZE Orientation Portrait bi Restore Defaults 9 488 x
73. t will allow you to produce dazzling professional and fun presentations All of these print media are specially designed and manufactured to work with your Canon color printer so you can produce the finest output possible Canon has an extensive dealer network equipped to offer you supplies as you need them To find a dealer near you call the Canon Referral Service at 1 800 848 4123 If supplies are not available from your local dealer you can order directly from Canon by calling 1 800 385 2155 BJ Cartridges and BJ Tanks You can use the following BJ cartridges with the BJ C 5100 Series printers O BC 21e Color B Cartridge included O BC 22e Photo BJ Cartridge optional O BC 23 Enhanced Black BJ Cartridge included You can purchase the following BJ tanks for use in the BC 21e Color BJ Cartridge O BCI 21 Color BJ Tank for the BC 21e Color BJ Cartridge O BCI 21 Black BJ Tank for the BC 21e Color BJ Cartridge BJ cartridges contain the Bubble Jet print head and BJ tank while BJ tanks contain ink only 1 2 Introduction Chapter 1 Canon has more engineers dedicated to creating quality ink for providing thebest results for output from Bubble Jet printers than any other Note organization Canon does not prohibit the use of third party inks and the use of third party inks does not invalidate the product s limited warranty However Canon cannot guarantee the quality or performance of your printer when you are using
74. th the printer connected directly to the computer If you can then print normally the fault is probably in the switching device or external buffer Consult the switching device or external buffer supplier Print spool is not Change the spool setting operating correctly Open the printer Properties dialog box Windows 98 or Windows 95 On the Details tab click Spool Settings and then select Print directly to the printer Windows NT 4 0 On the Scheduling tab click on Print directly to the printer Chapter 5 Troubleshooting 5 5 Cause Solution Printer port LPT1 fault Check the status of the printer port LPT1 Click on Start Settings and Control Panel Double click on the System icon On the Device M anager tab double click Ports COM amp LPT Double click ECP Printer Port The Device status should read This device is working properly Installed printer driver Remove the installed BJ printer driver and then install not operating correctly the printer driver again To uninstall the printer driver click Start Settings and Printers Right click on the BJC 5100 icon and click Delete Follow the on screen instructions For details about installing the printer driver see the Quick Start Guide A Windows Printing Change the WPS driver port setting or delete the WPS System WPS driver driver is installed on the To change the port setting open the WPS Driver computer Properties window Windows 98 and Window
75. tomer Care Center see page 1 4 if any of the following conditions exist The power cord or plug is damaged or frayed Liquid is spilled into the printer or if the printer is exposed to rain or water Smoke unusual noises or odors come from the printer as KO re O Ke a da gt sj is The printer has been dropped or the enclosure has been damaged The printer does not operate normally when you have followed the operating instructions Adjust only those controls that are covered by the operating instructions in the Quick Start Guide and this User s M anual Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation Chapter 1 Introduction 1 7 1 8 Introduction Chapter 1 Using the Printer With Windows 98 2 Windows 95 and ie NT 4 0 VJJ e v Q v p You can use the BJC 5100 Series printer with all your Windows 98 Windows 95 and Windows NT 4 0 software applications This chapter describes how to use the printer with your Windows applications It includes O Understanding the printer driver O Printing a document O Usingthe printer driver in Windows O Printing speed versus color eel alignment to obtain optimum print quality See page 4 5 for details Note A AAR A SOA OS Understanding the Printer Driver Before you can use any type of printer with your computer you must install softwar
76. u see this screen Canon BJC 5100 Properties RAEI Settings Troubleshooting Maintenance m Align Print Heads CLICK ON THIS BOX TO Start Auto Head Alignment ALIGN THE PRINT HEADS Select a Maintenance Task to Perform CLICK ON THIS BOX TO __ Z Clean Print Heads CLEAN THE PRINT HEADS _ Save Power CLICK ON THIS BOX TO o AUTOMATICALLY TURN OFF THE PRINTER IF IT IS IDLE FOR A SPECIFIED PERIOD OF TIME WINDOWS 98 AND WINDOWS 95 ONLY M ake sure the printer is on R Note Aligning the Print Heads When you click on the Start Auto Head Alignment box you see this screen Align Print Heads For best results you should align the print heads before printing document The alignment procedure will print and scan series of test patterns Please check that a sheet of Letter or Ad size plain white paper i loaded into the sheet feeder To align the print heads in your printer click the Align Print Heads button M ake sure you have letter size plain paper loaded The printer outputs a one page pattern R Note When you click the Align Print Heads button the printer automatically aligns the print heads This takes approximately five minutes As it aligns the print heads the printer outputs a one page pattern No further action is required You can now start your print operations Chapter 4 Maintaining the Printer 4 5 the Printer C
77. velopes one at a time 1 Prepare the Arrangethestack of envelopes on a firm surface and press envelopes down firmly on the edges to make the folds crisp O Press all the way around the envelopes to remove any curls and to expel air from inside the envelopes PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP Paper Handling Chapter 3 O To remove curling from envelopes hold the edges of the envelopes diagonally and bend gently f O Make sure any curls are removed from the flap of each envelope 7 gt Insert the Slideastack of envelopes into the sheet feeder until it envelopes stops 2 O Align the edge of the paper guide with the left edge of the stack of envelopes Paper Handling Chapter 3 Paper Handling 3 13 Set up your On the Settings tab select 10 Envelope or DL Envelope a a 1 print operation in the Size box Canon BJC 5100 Properties Settings Troubleshooting Maintenance What Type of printing are you doing Is Regular Print Quality Standard Customize F Print with black ink only Example Paper Media Plain Paper 7 LATI e PAPER SIZE Orientation S ETTI N G 9 50 x 4 125 in Pott x T eed paper manually TE Canon Cancel Apply Help O Now you can start the print operation from your Windows application Using Canon s Specialty Papers This selection provides guidelines for printing on Canon s Specialty
78. y Printable area The area of a sheet of paper on which a printer can reproduce text or graphics the printing area is smaller than the paper On this printer the printing area varies depending on the type of paper being used Printer driver Software that sends printing instructions to a printer The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes RAM Random Access Memory Printer memory that is used for temporary storage of information you want to print Resolution The density of dots for any given output device Expressed in terms of dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 360 x 360 dpi This printer can produce output with resolutions up to 1440 x 720 dpi precision with the BC 22e Photo BJ Cartridge on both plain paper and special media or with the BC 21e Color BJ Cartridge on High Resolution or Glossy Photo Paper RGB An acronym for Red Green and Blue the three primary colors used in the additive process to form a wide spectrum of colors i Glossary i Glossary G 5 G 6 Glossary DJJ Q U DO y A Accessories 1 2 3 Acoustic noise level A 5 Align print heads 2 7 4 3 5 5 2 Appl
79. y Photo Paper this ink produces images comparable to your favorite photographs When you run out of ink you replace the complete cartridge O BC 23 Enhanced Black BJ Cartridge Contains the print head unit and black ink only When you run out of ink you replace the complete cartridge Choosing Which BJ Cartridges to Use 4 8 Your BJ C 5100 Series printer holds two BJ cartridges The BJ cartridge holders are labeled 1 and 2 The standard configuration is to install the BC 21e Color BJ Cartridge in Holder 1 and the BC 23 Enhanced Black BJ Cartridge in Holder 2 In addition you can install cartridges in the following combinations Holder 1 Holder 2 Best for BC 21e Color output BC 22e Photographic output BC 23 Black only output BC 21e BC 23 Text with spot color BC 21e BC 21e High quality and fast color output BC 21e BC 22e Photo quality seven color printing BC 22e BC 21e Photo quality seven color printing BC 23 BC 23 Fast black output Maintaining the Printer Chapter 4 7 O For optimum use of the BJ C 5100 Series printer be sure to install el two cartridges Note O If you install the BC 23 Enhanced Black BJ Cartridge in Holder 1 the printer will print black ink only regardless of the cartridge in H older 2 O When printing on tabloid paper 11 x 17 the printer uses only the cartridge in Holder 1 For photo quality printing on tabloid paper make sure the BC 22e Photo BJ Cartridge is installed i
80. y the printer buttons you press the lights on the operator panel and any commands you enter at your computer O The buttons you press appear in this typeface Power button O Thelights on your printer appear in this typeface POWER ERROR light O When you type something on your computer it appears in this typeface DIR P O When you press a Windows button it appears in bold Click OK Contents VJJ Fv Dd Yu p 1 Introduction uc ccccccecssseseseseseeeeserescscscscssssesssssssessesesesesteterensneesesavevevesesesess Supplies and Accessories a ee aa tonus BJ Cartridges and BJ Tanks cmon SPECIAL PT S a in one Canon Customer Care Center nn De Vvidno ENS PEAR a a D Important Safety Instructions ssssssssssreresrnnrunenrnnnnnnnrunnnnnnrunnnnnnrunnnnnnnnnnnnnnnrnrenao Using the Printer With Windows 98 Windows 95 and OS ND a Understanding the Printer Driver ccccsssssscsssscssssesssssrssrsssrsssessrssrserssrsegs PAL O D OCR a eee Using the Printer Driver in Windows DAS SOS TD a a te The Troubleshooting QD sa The Maintenance TO a a ee a nn The Windows 98 and Windows 95 Tab cccceccseeceseseerseeeereen The Windows NOTA ee aa en Specifying Your Printing Options on the Windows Tabs sesser PRC sD ect VERSUS COOP ne Ways to Improve Print Speed in Windows cE CL eee ne ee a ee Selecting Paper Types nantais Paper Guidelines nn Paper E D CCE TY OE e ana i R R EAN EoadMO PDO asaan E E NE E EE E Automatically Feeding

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