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DP321 User`s Manual (V1.2)

1. Figure 3 8 Adjust the position of the sprockets e DP321 User s Manual 5 Make sure your paper has a clean straight leading edge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and lock it in place Now the paper is in the ready position Figure 3 9 Load the continuous paper in the tractor Caution Only paper jams are cleared when the printer is turned off can use the knob on the right side of the printer Otherwise you may damage the printer or change the top of form position 6 Hold the paper guide horizontally and install it according to the follow figure then block it in the direction shown by the arrow Figure 3 10 Install paper guide 7 Slide the left and right edge guide to the center until they stops at the triangle shaped guide mark Figure 3 11 Adjust the position of paper guide 8 Make sure the printer cover is closed Turn on the printer and press LOAD EJECT to feed paper You can adjust the printing home position of the page laypout according to Micro adjust of top of form position and tear off position When the printer receives data it begins printing automatically Note Do not use the knob to adjust the paper in position due to the micro range is limited When the adjustment exceeds the up limit or down limit the beeper beeps and the position can not be adjusted
2. for a further time The position is in effect before next 40 DP321 User s Manual adjustment The margin set in the software can cover this adjustment so you had better adjust the printing home position with the software 9 When you finish printing the printer receives no data for several seconds the printer feeds the perforation of the tractor paper to the edge of the printer cover so that you can tear off the last sheet Note Set the auto tear off function in the Print Setting mode on Otherwise the printer does not feed the perforation to the edge of the printer cover automatically 10 If the perforation and the edge of the printer cover do not match you should adjust the paper position following the steps in Micro adjust and tear down the paper having been printed When you send print data again the paper automatically feeds back to the printing home position and ready to print How to switch tractor paper to cut sheet paper Firstly tear down the tractor paper having been printed then hold LOAD EJECT button to eject the paper in the offline mode Pull the paper selected lever to the cut sheet position and load the cut sheet according to chapter 3 1 1 Caution Make sure tractor paper having been printed is teared off before ejecting the printer as too many pages ejected can cause paper jammed Printing in the pull tractor position 1 Turn the printer off then remove the paper guide Pull the paper select le
3. hold the LF FF button down the printer will continuously feed the paper one page LOAD EJECT 1 When the paper is at the ready position press LOAD EJECT once the paper will be fed into the printing home position automatically 2 When the paper is at print position press LOAD EJECT button once in offline mode if the ejectable length of the paper is longer than the length of one sheet the printer will eject the paper one page If the ejectable length of the paper is shorter than the length of one sheet the printer will eject the paper to ready position 3 When the paper is at the tear position press LOAD EJECT once the printer will eject the cut sheet paper ONLINE 1 If the printer has loaded paper in the offline mode press the key to enter ONLINE mode the ONLINE indicator is on and the printer enters into the print mode Press this key in the online mode the printer is offline ONLINE indicator is off and the printer can not print 2 If the paper is at the tear position in the offline mode press ONLINE button the printer will go back to the printing home position of the current page or next page 14 DP321 User s Manual 2 2 2 In the Cut Sheet Mode LF FF If the paper is at the print position in the offline mode press the LF FF button once less than 0 5 second the printer will feed the paper one line base on line spacing current setting Alternatively hold the LF FF button down the printer will eject the p
4. or 300 working hours Cleaning tool Dry cloth Use soft cloth while cleaning metal parts Cleaning carriage shaft There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly But the oil is easy to absorb dust please clean the dust with soft cloth first and then add proper lube NYE180 lube of NYE Company is recommended move print head back and forth to make lube scattered Cleaning the form feed path Wipe off wastepaper clean dirt and dust Note 1 Turn off printer and pull out the power cord before cleaning 2 Being used under dust circumstance the carriage shaft may stack much dust and affect the print quality 3 If you have just finished using the printer let the print head cool for a few minutes before you touch it 4 Please use a soft cloth for cleaning do not use combustible solvent 35 DP321 User s Manual Appendix A Specifications A 1 General Item Description 9 Pin Dot Matrix Impact Printer Uni directional or bidirectional logic seeking 80 columns 10 CPI 203 2 mm LL MA NLQ DRAFT SUPER DRAFT nen 1T0CPl secps 225CPS 800CcPS O emea NN Diameter of wire 0 3 mm WMM Diameter of wire 0 3 mm WMM wire 0 3 mm penest LI 400 million dots wire ASCII 17 international character sets U S A FRANCE GERMANY U K DENMARK SWEDEN ITALY SPAIN 1 JAPAN NORWAY DENMARK2 SPAIN 2 LATIN AM KOREA adler oe LEGAL HO
5. printer s factory settings work 30 DP321 User s Manual Chapter 4 Problems and Solutions 4 1 Problems and Solutions Most problems you may encounter while operating your printer have simple solutions You can check the operation of your printer using the self test See Running the Self Test on page 1 6 If the self test works properly the problem probably lies in the computer the software or the interface cable If the self test does not work contact your dealer or qualified service person for assistance Note Press LOAD EJECT button and turn on the printer the printer will run the Chinese self test Press TEAR button and turn on the printer the printer will run the English self test If you are an experienced user or a programmer you can print a hexadecimal dump to Isolate communication problems between the printer and computer To print a hex dump turn off the printer Install the paper properly next hold down the LF FF and TEAR buttons while you turn on the printer Then send data from your computer The printer prints all the codes it receives in hexadecimal format 4 2 Power Supply Power is not being supplied normally Phenomenon 1 The lights on the control panel do not go on and the printer does not work Solutions 1 Check that the power cord is properly plugged into the electrical outlet 2 If the electrical outlet is controlled by an outside switch or automatic timer use another outlet 3 Plug another
6. the paper guide toward the back of the printer until you feel it click 8 Slide the left and edge guides to the center until it stops at the triangle shaped guide mark 9 Make sure the printer cover is closed Then turn on the printer When the printer receives data it begins printing automatically When using push tractor and pull tractor at the same time 1 Turn the printer off then remove the paper guide Pull the paper select lever forward to the tractor paper position Remove the printer cover adjust the gap adjust lever according to the paper type 2 Make sure the tractor installed correctly refer to chapter 1 3 Load the tractor paper on the sprocket of the push tractor refering to Printing in the push tractor position 4 Turn on the printer press LOAD EJECT button to load the paper automaticly and the print head is at the printing home position of the first page Adjust the printing home position of page layout if necessary Hold LF FF button the printer feeds one page automatically 5 Release the sprocket lock of the pull tractor and open the sprocket cover Pull straight the paper upwards adjust the left and right sprockets unit they match the width of your paper Then clip the perforation of the paper into the sprockets of the pull tractor lock the prockets at last The paper should be without twisted DE DP321 User s Manual Figure 3 16 Adjust the position of the pull tractor 6 If the perforation of
7. the paper is not match with the sprocket of the pull tractor when tightening the paper lengthways then you can do as follows 1 Pull the paper select lever backward to the cut sheet position 2 Turn the paper feed knob until the paper is tightened lengthways 3 Pull the paper select lever forward to the tractor paper position 7 Reinstall the paper guide and printer cover again 8 The printer begins printing automatically when receiving print commands 3 1 3 Multi part Forms You can use the built in tractor to print on carbonless multi part forms of up to four parts one original plus three copies Before you print on the forms set the gap adjust lever as described in the previous section These tips will help you get good results 1 Lift up the paper guide as figure 3 17 shown or it may lead to paper jam when printing 2 Never load multi part forms joined by metal staples tape or continuous gluing 3 Make sure the print contents are all within the printable area when printing multi part forms or it may damage the print head See the printable area in Appendix Figure 3 17 Raise paper guide 3 1 4 Labels You must use the tractor as a pull tractor to print on labels Keep these tips in mind 1 You load labels the same way you load tractor paper except that thegap adjust lever should be set to 1 2 Because labels are especially sensitive to temperature and humidity use them only under normal 24 DP321 User
8. the printer is in copy mode automatically Users can set the gap adjust lever according to specific paper type then adjust the alignment following the steps below 1 Turn on the printer make sure the printer is paper in then turn off the printer 2 The way to enter alignment adjustment mode In online mode press down the LF FF and TEAR buttons at the same time until the power light and online light blink simultaneously the printer enters the alignment adjustment mode the copy and not copy alignment modes are adjusted dividually Then the printer prints out the current alignment states 3 After entering the alignment adjust mode press the following keys to adjust the degree of alignment EJECT LOAD Each press this key the even line will move left with one step the maximum is 30 steps LF FF Each press this key the even line will move right with one step the maximum is 30 steps TEAR Switch to the next DPI adjust state ONLINE Store the current settings The power light and online light blink several times simultaneously 4 Restart the printer and exit the alignment adjust mode Note Alignment adjust mode will affect the printing quality think over before adjust it and strict to the instructions while adjusting SRA DP321 User s Manual Chapter 5 Printer Maintentance 5 1 Printer Cleaning Carriage shaft Figure 5 1 Printer cleaning Periodical cleaning and cleaning tool Periodical cleaning every 6 months
9. your software 5 ENG PITCH Set the pitch to determine the horizontal spacing of the printed English 6 CHI PITCH Set the pitch to determine the horizontal spacing of the printed Chinese 7 INTL CHAR SET Select international character 8 CHARACTER SET Select character set into Italic Character Table or Graphic Character Table 9 IBM CHAR TBL Select SET 1 or SET 2 character table 10 CODE PAGE Select a code page 11 LINE SPACING Set the vertical spacing of the printed characters You can set it to either 6 LPI the default setting or 8 LPI 12 FORM LENGTH You can set the page length to 3 3 5 11 3 4 5 5 5 6 7 8 5 11 12 or 70 6 the length of A4 paper inches 13 FORM LOCK Pages long setup instructions invalid 14 PAGE SKIP When this function is set valid the printer will leap over the page skip during printing it will leave a one inch margin in the bottom of the current page and the top of the next page Most of the software will set the margin at the top and bottom of the page itself so you just use this function when the software doesn t offer this margin This function is unvalid for cut sheets 15 COMPRESS PRINT Select compressed print mode or normal print mode 16 PRINT DIR Print direction mode contains one way bidirectional and automatic mode When default option is automatic mode print direction is bidirectional Only choosing automatic mode print direction instructi
10. 221 nthe Tacto Paper Mode aS 14 22 he CU SEE Mod a N EA 15 LEREN PN Ope ENE EEE E E E EE 15 224 MP 15 2 2 5 Feed Paper to the Tear Position n 15 2 2 6 Olher FuNCHONS of the Panel save 16 2 9 aper select BBVBl Geet nn ee en re oe ee nee 16 24 Paper FEEL DENS 16 2 9 Adjusting the Gap Adjust LEVEN eres eee DAR assa Deua oa dade a cat E a 16 Chapter 3 How to Use the Pride canica 18 RENT abe uu etna eee ht caer a Ns ER eae T M DE iA as dae aah ee 18 A LE O 5 Drsea sU ME Ee oisi d ed M eMe equ 18 312 PHANG OF FAP PEN A E A E S 19 SS MON NE 24 ONE MN e o ee eee ee ee eS ea eee eee ee eee eed HQ 24 DENE 6 0 O ee 25 3 2 Using the Printer Setting Mode rrnnnnnnannnanennnnnnanennnnnnannnnnnnanrnnnennanenanenanennnsnnanennnennsnnnannnasennanennsnnnn 25 111 DP321 User s Manual 9 2 1 10 Pin ine Current Settings uio o 25 3 22 Online aplitude Parameter SAM IS iO son 27 SEAN MONU TETEN 28 3 4 Restore the Default Setlihgs nia 30 Chapter 4 Problems and Solutions aS 31 4 1 Problems nd SOIUMONS vasset 31 12 POWer SU 31 A RR ee 31 AA Paper FANN RA 33 AS AIINMMEN AAA n atu Rat dor omui U LES A aea 34 Chapter 5 Printer Maintenance Las 35 ST PET Jenas 35 Appendix A Specification S A o uo zo o o c ve Ue A SE DIR EISE AQ URD S2 cC DEARA 36 ARE pe TE Rum S MEM M DM EM LM DL I Cer MED ME 36 AZ PINE NE css cc TT 37 AP TT GULS A T 37 A 22 TAC PS DE Je 38 Ad Interface SPECNEANONS maa pan di aii 38 ASA Faraller EEE ke 38 AE U
11. 4 The printer makes a strange noise Solutions 1 Turn off the printer and check for a paper jam a ribbon jam or other problems Phenomenon 5 The beeper sounds several times and the ONLINE indicator is off Solutions 1 Switch off the printer and power on again 2 If the ONLINE lindicator stays off check for a paper jam or ribbon jam If it does turn the printer off and clear the jam 3 If an error occurs when you switch between cut sheets and tractor paper make sure the paper select lever is in the correct position 4 If the printer still does not work correctly turn off the printer and contact your dealer or a specified jolimark service center e The print is faint or uneven Phenomenon 1 Printed characters have parts missing at the top or bottom Solutions The ribbon cartridge may not be installed properly See section 1 5 2 Phenomenon 2 The printout is faint Solutions The ribbon may be worn out Replace the ribbon e The ribbon can not move smoothly Solutions The ribbon may be worn out Replace the ribbon e Dots are missing in printed characters or graphics Phenomenon 1 A line of dots is missing in the printout Solutions The print head may be damaged Stop printing and contact your dealer or a specified jolimark service center To have the print head replaced Phenomenon 2 Dots are missing in random positions Solutions The ribbon may be damaged Replace a new one e Printed characters are not wh
12. JOIMark Users Manual DP321 Dot Matrix Printer OF Spe 0 xt 10 11 12 13 14 15 DP321 User s Manual Important Safety Instructions Read all of these instructions carefully and thoroughly and save them for later reference Follow all warnings and instructions in the manual as well as marked on the product If the printer has been used just now please not touch the print head for overheating Do not put your fingers under the tractor cover of the left and right tractor when install the tractor paper Unplug this product from the power outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to you or the product Slots and openings on the cabinet and the back or bottom are provided for air ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should not be placed in a built in installation or kiosk stand unless proper ventilation is provided This product should never be placed near or over a radiator or heat origin and should avoid of direct sunshine Do not lo
13. LAND TURKEY Chinese GB 18030 20 variety U S A MULTI PORTUGAL CANADA NORWAY ICELAND BRASCII ABICOMP Code ROMAN 8 ISO LTN1 PC858 ISO LTN9 ARAB NLS WIN 1256 TURKEY WIN LAT1 CYRILLIC RUSSIAN THAI VIETNAM ASCII DRAFT ROMAN SANS SER Fonts Chinese GB 18030 song ti E EAN 8 Interleaved 2 of 5 Matrix 2 of 5 Industrial 2 of 5 Code 39 Code 128 B Code Bardo code 128 C NW 7 ASCII 10 CPI 12 CPI 15 CPI proportional Character pitch Chinese 6 7 CPI 7 5 CPI Line space 1 6 inch programmable in 1 432 inch increments Normal mode 3 inches per second Continuous feed 63ms formfeed one line 1 6 inch Paper feed Speed Copy mode 3 inches per second Continuous feed 63ms formfeed one line 1 6 inch EPSON ESC P K2 IBM 2391 Parallel interface Centronics IEEE1284 NIBBLE Mode interface USB interface USB 2 0 Full Speed Serial interface RS 232C Note According to specific interface standards Input Buffer 132 KB Model JMR108 or EPSON LX 300 II 8750 Ribbon Life 3 million characters draft mode lt 53 dB A ISO7779 standard Control panel The control panel consists of four keys and four LED indicators Cut sheet Feed paper by friction Paper feed type Tractor paper Feed paper by drive tractor 36 DP321 User s Manual Fee paper by draught tractor Width 148 257 mm Cut sheet Feed by tractor Thickness 0 065 0 14 mm Weight 52 90 g m Widt
14. LINE New settings will be boldfaced MAIN VENU SYSTEM SETUP CHARACTER PAGE LAYOUT PRINT SETUP SERIAL I F HEAD PIN Figure 3 20 Setup menu system 2 Use the LOAD EJECT key to point the print head to the desired setting Use the LF FF key to enter submenu or confirm the current setting Note The newly settings are shown in boldfaced Use the ONLINE key to go back the previous menu Press and hold the ONLINE key to go back the main menu Press and hold the TEAR key to save settings and exit 3 After finish setting turn off the printer directly to give up the modified setting or press the TEAR down to save the setting and exit the setup menu setting 4 Turn off the printer and turn on again 3 2 2 Online aptitude Parameter Settings DP321 supports the function of online aptitude parameter settings which can be set in the PC with the driver installed in The concrete setting steps are shown as follows 1 Make sure that the host and the printer are connected with a cable and both the host and the printer is turned on the printer should be online as well 2 Click Start Settings Printers 3 Right click Jolimark DP321 in the Printers select Properties 4 Click Device Property in the property page zT DP321 User s Manual amp Jolimark DP321 Properties 7 x General Sharing Ports Advanced Color Management Device Settings Printer Settin
15. Manual show the printer s name If the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish Come out a window of Printer test page completed click Yes 6 The printer driver process is installed successfully siae DP321 User s Manual Chapter 2 Control Panel Operations You can use the four keys on the control panel to operate your printer ONLINE ONLINE Figure 2 1 Control pannel 2 1 LED Description LED BLINK ONLINE Green OFFLINE ONLINE Micro Adjust POWER Red TURN OFF TURN ON PAPER OUT or ERROR LED 1 2 Indicate the current printing speed 2 2 Basic Control Panel Operations 2 2 1 In the Tractor Paper Mode TEAR 1 In the offline mode if the paper is at the print position press TEAR key once and the printer feeds paper to the tear position 2 In the offline mode if the paper is at the tear position press TEAR key once and the printer ejects paper to the next page or the printing home position of the current page LF FF In the offline mode if the paper is at the print position press the LF FF button once less than 0 5 second the printer will feed the paper one line base on line spacing current setting Alternatively
16. N1 CYRILLIC 11 3 INCH LETTER AUTO SUP SPEED 4800 BPS EVEN PROPORTIONAL U K DENMARK 1 DENMARK2 SPAIN 2 CANADA NORWAY PC858 ISO LTN9 RUSSIAN THAI 4 INCH 5 INCH A4 12 INCH 2400 BPS 1200 BPS Please press the ONLINE key ensure the online light is on then hold down the EJECT LOAD key about 3 seconds to enter SETUP MENU SYSTEM Figure 3 19 Print out the current menu setting Note The currect settings are underlined When you select compress printing in the setup menu high speed printing is invalid DB x SWEDEN LATIN AM ICELAND ARAB NLS VIETNAM 5 5 INCH CHARACTER ITALY KOREA BRASCII WIN 1256 PAGE LAYOUT 6 INCH SERIAL 1 F DP321 User s Manual B Input the setup menu system 1 The printer is in online mode ONLINE light is on Holding the LOAD EJECT key for 3 seconds e The power light and online light blink twice at the same time to indicate enter into the setup menu mode e Firstly the printer prints out the title and main menu as shown below The underlined items are the default settings The print head stays under the default settings Jolmark DP321 SETUP MENU SYSTEM Use the LOAD EJECT key to point the print head to the desired setting Use the LF FF key to confirm the current setting Use the ONLINE key to go back the previous menu Press and hold the ONLINE key to go back the main menu Press and hold the TEAR key to save settings and exit Current settings are gt E
17. S DIME CO ee eae RRS eS EO ER sia 38 ASS Sed ISI Ic a A A DLE 39 Appendix B Command SUMMA Vi 40 DP321 User s Manual Chapter 1 Preparation 1 1 Unpacking amp Checking Check the following items in the package if any of these items is missing please contact your dealer Figure 1 1 Packing list A Printer B Ribbon cartridge JMR108 C Power cord D Driver CD Including user s manual and driver E Packing list F Facility user s guide Caution The fittings please refer the packing list The packing style above is subject to change without notice 1 2 Unpacking the Protective Materials 1 Open the packing box lift up the printer open the upper cover of the printer remove the packing materials shown in figure 1 2 2 Save all the original packing materials so that it can be used when transport the printer Figure 1 2 Unpacking protective materials DP321 User s Manual 1 3 Main Parts of the Printer Figure1 3 Figure1 4 and Figure 1 5 shown are main parts of DP321 Gap adjust lever Tear part Paper guide Power switch Print head Control panel Ribbon cartridge Figure 1 3 Main parts of printer front view Printer cover Power supply inlet Serial interface USB interface Parallel interface Figure 1 5 Main parts of printer back view Note According to specific interface standards 1 4 Choosing a Place for the Printer When selecting a place to set up your printer choos
18. ain the printing home position or the tear position will be effective all the time After the tear position is adjusted press ONLINE button and you can send commands to print Only after the printing home position is adjusted the printer ejects all the paper and feeds paper again does it print The ways of printing home position adjusted between cut sheet and tractor paper are the same Note The adjusted range of printing home position is from 18 60 inch to 60 60 inch base on default position set by the factory The adjusted range of tear position is from 15 60 inch to 15 60 inch base on default position set by the factory 2 2 5 Feed Paper to the Tear Position 1 Turn on the printer hold the ONLINE button 3 seconds till the ONLINE indicator blinks with a beep in the offline mode 2 Hold the TEAR button 3 seconds that you can switch the function of feeding paper to the tear position automatically ON or OFF 15 DP321 User s Manual 2 2 6 Other Functions of the Panel Turn on the printer while holding some buttons and then the printer will enter the special mode Key Change factory setting on online mode press ONE ONE LOAD EJECT to access to setting mode LOAD EJECT POWER Chinese self test mode LF FF POWER Print pin test for quality mode TEAR POWER English self test mode TEAR LF FF POWER Hex dump print mode 2 3 Paper Select Lever Set paper select lever toward the cut sheet or tractor paper posi
19. and metal patch Turn the ribbon tightening knob to feed the ribbon into place it should not be twisted or creased Metal patch Print head Figure 1 12 Guide the ribbon between the print head and metal patch 9 Slide the print head from side to side several times to make sure it moves smoothly 10 After installing the ribbon pull the gap adjust lever to the original position then reinstall the tear part and close the printer cover NOTE 1 When your printing becomes faint you need to replace the ribbon cartridge Otherwise the print quality will be affected and the printhead may be damaged 2 To remove the old ribbon cartridge first make sure the power is turned off move the printhead to the center of the printer Then grasp the ribbon cartridge handle on either side and lift it out of the printer Install a new one follow the above steps 3 Please use the Jolimark JMR108 ribbon cartridge our company will not guarantee to keep the printer in good repair when it is damaged by unauthorized ribbon cartridge 1 6 Installing the Tractor There are two positions for the tractor to be installed one is push installation position back of printer and the other is pull installation position top of printer The tractor that installed in the back of printer is called push tractor and the one installed in the top of printer is called pull tractor Generally you can use push tractor when using standard tractor paper Only in t
20. aper until the cut sheet is entirely ejected LOAD EJECT If the paper is at the print position in the offline mode press the LOAD EJECT button the paper will be entirely ejected from the printer ONLINE If the printer has loaded paper in the offline mode press the key to enter ONLINE mode the ONLINE indicator is on and the printer enters into the print mode Press this key in the online mode the printer is offline ONLINE indicator is off and the printer can not print 2 2 3 Print Speed 1 Print speed sets print speed In the offline mode long holding ONLINE for three seconds until online indicator blinks and printer beeps once 2 At the same time holding print speed can choose speed indicated on control panel And the two indicators on 9 and off show the chosen print speed Print speed p ae Nmd e onses 9 ed Super high speed 9 3 ONLINE for saving and exit the setting state 2 2 4 Micro Adjust 1 After turning on the printer install tractor paper properly using push tractor and feed paper to the printing home position or tear off position 2 Hold the ONLINE button 3 seconds till the ONLINE indicator blinks with a beep in the offline mode 3 Press K t J or y Y button with micro feeding paper upwards or micro ejecting paper downwards 4 Press the ONLINE button again to save the setting and quit the alternate mode after finishing adjusting Before adjusting ag
21. at you expected Phenomenon 1 The fonts or characters you sent with your software did not print Solutions Check whether the driver is correctly configured for your printer For instructions see Installing the printer driver Phenomenon 2 The font selected on the control panel can not be printed Solutions Your software may be overriding your control panel setting Use the font setting in your software program e The print position is not what you expected Phenomenon 1 The original print position is not correct or the bottom part of one page is printed at the top of the next page Solutions 1 It is also possible to adjust the loading position using the LF FF button in the micro adjust mode To use micro adjust see Micro Adjust 2 Check the page length set by your software and adjust it in the sofeware or in the printer to match the paper length 28 DP321 User s Manual Phenomenon 2 Regular gaps occur in the printout Solutions Skip over perforation may be on Set skip over perforation to off in the printer setting mode See Changing the printer settings 4 4 Paper Handling Cut sheets do not be fed properly Phenomenon 1 Paper does not feed Solutions 1 Tractor paper may be left in the printer Remove the tractor paper Set the paper select lever to the cut sheet position Insert a new sheet 2 May be the sensor can not check there is paper if there is no tractor paper in the printer and the pap
22. binet has been damaged F If the product exhibits a distinct change in performance indicating a need for service Note The contents of this manual may be changed without prior notice All parts of the printer can be recycled When it is abandoned we can call it back freely Please contact us when you abandon it DP321 User s Manual Warnings Cautions and Notes Pay attention to the following promises when using this manual Warnings Warnings must be followed carefully to avoid bodily injury Cautions Cautions must be observed to avoid damage to your equipment Notes Notes contain important information and useful tips on the operation of your printer The Guide First thanks for buying the Jolimark printer The printer is 9 pin 80 column Dot Matrix Printer can satisfy multi function print requests It can be widely used in tax mail telecom police hospital insurance finance stock customhouse cabaret aviation and transport etc The printer feature introduce as follow e Install print paper easily The install design make you operate easily install paper rapidly and save your time e Tear off function This causes tractor paper to be automatically fed to the tear off position at the edge of the window cover for easy tear off at the perforations after printing This zero tear off capability helps eliminate paper wastage e Facility switch between cut sheet and tractor paper Feed the tractor paper back to th
23. cate this product where the cord will be walked on When the cord or the plug is mangled please stop using and get a new one replaced Make sure the old one is far away from the printer so it can avoid someone who does not know the inside story getting damage Do not use in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire Never push objects of any kind into this product though cabinet slots as they may touch dangerous voltage dots or short out parts Don t remove the printer s out cover and repair the printer When needed call or take it to the professional To ensure safety please unplug this product prior to leaving it unused for an extended period The wall outlet you plan to connect to should be nearby and unobstructed Unplug this product from the power outlet and leave servicing to qualified service personnel under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since importer adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the ca
24. computer and the printer Plug the serial cable connector securely into the printer s serial interface Tighten the screws on either side of the connector As shown in figure1 27 Figure 1 27 Connect to serial interface 2 Plug the other end of the cable into the computer s serial interface then tighten the screws on either side of the connector 10 DP321 User s Manual 1 10 Installing Driver Please use the cable to connect the computer with the printer then turn on the computer and the printer put the driver CD into the CD ROM Install driver by the following way Auto install way Double click the file Setup exe in the driver disc install driver by the following direction Note Auto install way just work in operating system of Windows2000 or above Hand operated install way Note The hand operated install ways of serial interface and parallel interface are the same The installing steps for Windows 2000 XP Vista are as follows 1 Click Start Settings Select Printers 2 Click Add Printer then it will show a window of Add Printer Wizard click Next then please read the select direct carefully such as select Local printer in the Local or Network Printer window then click next 3 Come out a window of Select the Printer Port select a usable port Such as select LPT1 printer port click Next 4 Come out a window of Manufactu
25. ctable Serial pin assignments The following table lists the serial connector pin assignments and describes their respective interface signals Pin No Signal Direction Description Protective Ground FG Printers chassis ground T Signal Ground SG Return path for data control signas 20 Data Terminal Ready DTR Out Positive when the printer IS ready to receive data and negative when the printer is not ready 13 1 Pere rrr Cree O EO 25 14 Figure A 3 Serial interface connector pin numbers 39 DP321 User s Manual Appendix B Command Summary This printer supports EPSON ESC P K2 control commands shown as the follow table ssl Wo Command Deseiption esc 4 Cancel m8 Convoi Sequence s esc CTS TT s e Bee gt ine 40 DP321 User s Manual o esc Copy ROM Characters Setinio RAM so seen Double wath Mode os ESC w n SeleciCancel Double Mi Mode 60 ESC w n SelecvCancel Double height Made 41 Format Control DP321 User s Manual ao esc e DemeFomFoma os ESC 8 SetVericalTab Postos esc 3 Seectn2t6snch Line spas so esc A Selectn72snon ine Spacing _42
26. e a convenient location that provides the following 1 A flat stable surface 2 Adequate room around the printer to allow easy operation and maintenance Make sure it s close enough to the computer for the printer cable to reach and be sure you can easily unplug the power cord DP321 User s Manual 3 Moderate environmental conditions Select a cool dry area and protect your printer from direct sunlight excessive heat moisture or dust 4 Appropriate power source Make sure you use a grounded outlet do not use an adapter plug Avoid electrical outlets controlled by timers or wall switches an interruption in power can wipe out the information in your computer or printer memory If you place the printer on a stand follow these guidelines 1 Use a stand that supports at least 9 kg 19 Ib 2 Never use a stand that tilts the printer Always keep it level 3 Provide enough clearance below the stand and between the legs of the stand so your tractor paper flows smoothly 4 Place cables so they do not interfere with paper feeding secure them to a leg of the stand if possible 1 5 Assembling the Printer Follow the steps in this section to get your printer up and running 1 5 1 Installing the Paper Feed Knob 1 Insert the paper feed knob into the hole in the printer s right side As shown below Figure 1 6 Install the paper feed knob Note The D shape of knob should be corresponding to the D shape shaft inside the p
27. e installing position through LOAD EJECT key on the control panel pull the paper select lever to the cut sheet position Insert the cut sheet from front to print If you want to use tractor paper again pull the paper select lever back to the tractor paper position after cut sheet printing Then press LOAD EJECT key tractor paper may be fed to the printer again e Eject function The function allow the user eject the cut sheet or tractor paper through the facility button on the control panel e Select the data transfer interface function automatically The printer configures parallel interface USB interface or serial interface According to specific interface standards Connect the printer to the computer with the correct cables The printer will switch the correct interface according to the type of data automatically e Emulation The printer supports the Epson ESC P K2 and IBM2391 emulations as standard e International character set and multi kinds code pages Inner international character set U S A FRANCE GERMANY U K DENMARK1 SWEDEN ITALY SPAIN 1 JAPAN NORWAY DENMARK2 SPAIN 2 LATIN AM KOREA LEGAL HOLAND TURKEY and multi kinds code pages U S A MULTI PORTUGAL CANADA NORWAY ICELAND BRASCII ABICOMP ROMAN 8 ISO LTN1 PC858 ISO LTN9 ARAB NLS WIN 1256 TURKEY WIN LAT1 CYRILLIC RUSSIAN THAI VIETNAM e Break pin compensation function User can set the printer to print using the pin which is in good condition
28. e sure the printer cover is closed 5 Make sure the edge guide positions are correct Position the edge guides at the triangle guide marks 6 Check that the holes on the both sides of the paper are aligned with each other Also make sure the sprocket units are locked and their covers are closed 7 Check whether the paper specifications meet the standard request according to the Appendix A Phenomenon 3 The paper does not eject completely 2 245 DP321 User s Manual Solutions 1 May be the page length is too long When using the pull tractor tear off the paper having entered the printer then press the LF FF button to feed the paper forward When using the push tractor tear off the last printed paper then press the LOAD EJECT button to feed the paper backward 2 Please make sure the paper length is within prescribed range Refer to the paper specifications in Appendix A Phenomenon 4 When you switch between cut sheets and tractor paper the beeper sounds several times and the online indicator is off Solutions There is paper left in the paper in channel while you change the paper select lever position Return the paper select lever to the previous position and eject the paper Then change the paper select lever position again 4 5 Alignment Adjust Mode Enter the alignment adjust mode to improve the print quality when the printer is used for a long time Note When the gap adjust lever is in the position of 2 or above
29. electrical device such as a lamp into the outlet to determine whether the outlet is operating properly Phenomenon 2 The lights come on briefly and then go off The lights stay off even when the power is turned on again Solutions Check whether the printer s rating volage is matched with the power cord If not unplug the power cord immediately and contact your dealer or a specified jolimark service center for advice Do not plug the power cord to the electrical outlet again 4 3 Printing The printer does not print Phenomenon 1 The Online light is on but nothing is printed Solutions 1 Check that the Driver is installed properly for your printer as described on Installing the Printer Driver Check the driver s printer settings 2 Check both ends of the interface cable Make sure the cable meets both the printer and computer specifications Phenomenon 2 The Online light is off and the power light blinks the printer beeps once Solutions The printer may be out of paper Load paper in the printer Phenomenon 3 The printer sounds like it is printing but nothing is printed Solutions 1 The ribbon cartridge may not be installed properly See Installing the ribbon cartridge 2 The ribbon may be worn out Replace the ribbon 3 Check whether the gap adjust lever is too high if so please set the gap adjust lever to the corresponding position according to the paper thickness EE DP321 User s Manual Phenomenon
30. er select lever is in the proper position Try to move the paper a little left to make sure to touch the paper feed sensor Phenomenon 2 Paper feeding is crooked or the paper jamed Solutions Turn off the printer and pull out the jamed paper Reinsert a piece of cut sheet straight into the paper guide and adjust the paper guide to match with paper width Make sure that the printer cover is closed and power on again Phenomenon 3 Paper does not eject completely Solutions 1 Use the LF FF button to eject the page 2 Make sure the printer cover is closed 3 The paper may be too long Check whether the paper used meets the specifications specified in the Appendix and the using paper must be within the specified range See the paper specifications in the Appendix e Tractor paper does not feed properly Phenomenon 1 The tractor does not feed the paper Solutions 1 Check that the paper select lever is pulled forward to the tractor paper position If not move the lever to the correct position 2 If this problem still can not be sloved The cause may be that the paper has come off the tractor Reattach the paper to the tractor Phenomenon 2 Paper feeding is crooked or the paper jamed Solutions 1 Make sure the paper guide is in the upright position 2 Make sure the position of your paper supply can not prevent it from feeding vertically 3 Make sure your paper supply is positioned within 1 meter 3 feet off the printer 4 Mak
31. gs Printer Setting Menu Reset All Select printer emulation Default EPSON Set l Set Current met or Select Printer Setting Class 5 The setting way is corresponding with that of printer menu system In the Printer Settings layout select the first class menu in the combobox of Select Printer Setting Class select the second menu in the Configuration and set the item in the current parameters list 6 Click the button Reset All to reset all the parameters to be the driver s default but not change the printer s settings 7 When setting the parameters you can click Set Item to save the current settings after setting each item or you can also click Set All Items after setting all parameters After clicking Set All Item or Set Item the parameter s instruction will be sent to the printer 8 The printer s parameter settings are changed at once after receiving the instruction and the printer does not need to restart 9 After finishing settings click OK exit the Properties window 3 3 Explaining Menu Terms 1 EMULATION Select EPSON ESC P K2 or IBM 2391 emulation 2 LANGUAGE Choose the language set menu menu content according to setting of the language style to print 3 CHAR MODE Select the ASCII or Chinese character mode 4 FONT _ 28 DP321 User s Manual Set the font for the printer to use in the absence of any font control instructions from
32. h 101 6 254 mm Total Thickness 0 065 0 39 mm Weight Single paper 52 82 g m Tractor paper Feed from rear to front Paper specification gt Multiple paper Every page 40 58 g m Width Mount 101 6 254 mm Least label 63 5 x 23 8 mm Not dry gum label Feed from rear to front Thickness Mount 0 07 0 09 mm Total thickness 0 16 0 19 mm Weight 68 g m Original 3 copes 366 Width x 275 Depth x 156 Height mm Approx 4 3 Kg Operating environment Temperature 5 35 C Humidity 40 RH 80 RH Temperature 40 55 C Humidity lt 93 40 C Rated voltage 110V 220VAC Environmental conditions Storage environment Note Please refer to the nameplate label on the printer for detailed voltage specification Power requirements Rated frequency range 50Hz EEE D Operation 47 W Max 130 W 8 Standby 2 8 W p Note Only when the produce doesn t connect power supply could consume zero energy Reliability MTBF210 000 hours IEC 605 7standard Safety marks EN60950 A 2 Printable Area Note 1 To assure the print quality please make sure the print contents are within the printable area 2 If the print contents exceed the printable area the print head may be damaged A 2 1 Cut Sheets A B JO DP321 User s Manual A The minimum top margin 2 8 0 mm B The minimum right left margin is 3 0 mm However the maximum printable width i
33. his way can the printer use tear function normally If the print position requires high precision such as printing on the paper with forms you are suggested use pull tractor 1 6 1 Installing the Push Tractor Take the installing slots on both sides of tractor aim at the installation pin which is in the back of printer press forward till it locked into the position Shown as the following figure DP321 User s Manual Figure 1 13 Install the push tractor 1 6 2 Installing the Pull Tractor If the tractor has been installed in the push position back of printer take down the tractor unpack the tear cutter and install the tractor in the pull position The concrecte steps are as follows 1 Make sure the printer is turned off take down the paper guide and dial the paper select lever to the tractor paper position according to follow figure Figure 1 14 Set paper select lever 2 Take down the push tractor please follow these steps Compact the locked piece of the tractor shown as the following figure and pull out the tractor from the printer take down the printer cover Locked piece Figure 1 15 Take down the push tractor 3 Compact the locked piece of the tear part shown as the following figure lift it upwards DP321 User s Manual Locked piece Figure 1 16 Take down the tear part 4 Take up the tractor aiming at the installation slot on the top of printer the slot for the tear part to be installed p
34. isk please click Browse select the path as follow CD ROM Driver WIN98 WINME where you can find a file named DP321 inf click Open then click OK 4 Come out a window of Install From Disk click OK return to a window of Add Printer then click Next 5 Come out a window of Printer port select Available ports such as select LPT1 Printer Port click Next and then show the printer s name lf the system is not installed by other printer driver process the printer is treated as default printer by the application process of Window98 environment click Next Otherwise according to prompt choose the printer is default Yes click Next choose Yes recommended click Finish Come out a window of Printer test page completed click Yes 6 The printer driver process is installed successfully 2 The installing steps with an USB cable Note 1 As the system of Windows 98 ME doesn t have integrated USB driver control please install USB driver before using USB interface printing Then install USB printer driver 2 If it has installed the USB driver please install the USB printer driver directly as the following steps USB driver installing steps 1 Connect an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching come out a window of Add New Hardware Wizard click Ne
35. n printing on cut sheets and tractor paper or easy to tear off tractor paper sheet by sheet you should use the tractor in push position The printer comes with the tractor installed in this position at the factory settings If you want to print on labels you should use the tractor as a pull tractor 19 DP321 User s Manual You can use a push tractor and a pull tractor optional at the same time to strengthen the function of dealing with the tractor papers which is fit for the printing requiring high precision in the print position such as continuous forms with printed tables multiple sheets and labels Here s how to load tractor paper Printing in the push tractor position 1 Make sure the printer is turned off Remove the paper guide and place the paper select lever in the tractor paper position Open the printer cover adjust the gap adjust lever base on the paper type Figure 3 6 Adjust gap adjust lever 2 Make sure the tractor is installed correctly refer to chapter 1 3 Release the sprocket units by pulling the sprocket locks upwards Figure 3 7 Release the sprocket 4 Slide the left sprocket unit using the scale on the printer as a guide The printer prints to the right of the position marked 0 Push the sprocket lock lever back to lock it in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support so it is midway between the sprocket units
36. of these papers can damage the print head Please print within the printable area while printing For information on the printable area see the Appendix A for instructions 3 1 1 Printing on Cut Sheets 1 Make sure the printer is powered off and open the cover of the printer select the correct GAP of the printer thought the gap adjust lever refer to the Gap Adjust Lever Figure 3 1 Adjust gap adjust lever 2 Close the cover and set paper select lever toward the cut sheet position Figure 3 2 Adjust paper select lever 3 Raise the paper guide upright and turn on the printer 18 DP321 User s Manual Figure 3 3 Raise the paper guide upright 4 Slide the left edge guide until it locks in place at the triangular guide mark Next adjust the right edge guide to match the width of your paper As shown below Figure 3 4 Adjust the paper guide 5 Slide a sheet of paper down firmly between the edge guides until it meets resistance The printer loads the sheet and begins printing automatically As shown below Figure 3 5 Insert a cut sheet 6 If necessory set the top of form position as shown in Micro adjust Note Don t feed the paper with paper feed knob or it will influence the consistency of paper in position 3 1 2 Printing on Tractor Papers If you use the tractor paper you must decide which tractor to be installed Then you install the tractor in the corresponding way For easy to switch betwee
37. on is in effect If choosing one way or bidirectional mode print direction instruction is invalid 17 PRT SPEED Select printing speed 18 AUTO LF When this function is on each carriage will advance one line of the page If you don t want your fonts with double spacing select this function OFF if the printed content are superposed you should turn this function on 29 DP321 User s Manual 19 TEAR OFF When you use the push tractor the printer can deed the tractor paper to tear off position with this function it is easier for users to tear off the printed page When you use the pull tractor please turn off this function 20 TEAR POS Users can select the tear off position according to the requirement 21 PIN SWITCH Select pins switch mode The printer auto switches the different pin to print table line 22 BAUD RATE PARITY DATA BIT STOP BIT PROTOCOL All these items are valid when using serial interface The settings of printer and computer should be the same 3 4 Restore the Default Settings 1 Hold on TEAR LOAD EJECT and LF FF keys on the control panel at the same time and then turn on the printer The LEDs of the PAPER OUT and ONLINE on the control panel blink 3 times respectively at the same time and the printer makes two beeps to confirm that the printer s factory settings have been restored 2 Lossen the keys and switch the printer off and on again 3 After these steps the
38. onnecting the Printer to Your Computer The printer configures parallel interface USB interface or serial interface According to specific interface standards Connect the printer to the computer with the correct cables Before you begin place the printer upright as shown below This makes it easier to connect the cable Serial interface USB interface Parallel interface Figure 1 24 Lay the back of printer upwards Note Before connecting the parallel interface or the serial interface please make sure the power of the printer is shut down Only after tighten the cable could turn on the printer or it will damage the printer 1 9 1 Connecting to the Parallel Interface 1 Turn off both the computer and the printer Plug the parallel cable connector securely into the DP321 User s Manual printer s parallel interface Squeeze the wire clips together until they lock in place on either side of the connector Parallel interface Figure 1 25 Connect to the parallel interface 2 Plug the other end of the cable into the computer s parallel interface 1 9 2 Connecting to the USB Interface 1 Plug the A end of the USB cable flat shape into the computer s USB interface 2 Plug the B end of the USB cable square shape into the printer s USB interface Note Don t impact the plug after connecting to the USB cable Figure 1 26 Connect to the USB cable 1 9 3 Connecting to the Serial Interface 1 Turn off both the
39. per select lever 2 While holding down the TEAR button turn on the printer Loosen the button after the POWER indicator blinks and the ONLINE indicator is off which indicates the printer is out of paper Figure 1 20 Start up self test 3 Slide the left edge guide until it locked in place at the triangular guide mark Next adjust the right edge guide to match the width of your paper Figure 1 21 Adjust the right edge guide 4 Slide a sheet of paper down firmly between the edge guides until it meets resistance The printer loads the sheet automatically and begins printing when pressing ONLINE button DP321 User s Manual Figure 1 22 Install cut sheets Caution Always close the printer cover while the printer is printing The printer cover helps the paper feed properly 5 To stop printing temporarily press the ONLINE button 6 To end the self test make sure the printer is not printing Press LF FF or LOAD EJECT button to eject the sheet then turn off the printer ASCII Self test mode Jolimark DP321 VX X 20XX XX XX l amp 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZAN ab amp 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZ V abcd amp 0123456789 lt gt ABCDEFGHIJKLMNOPQRSTUVWXYZ abcde Figure 1 23 ASCII Self test NOTE If the self test did not print satisfactorily see Chapter 4 If it prints correctly go on to the next section 1 9 C
40. rers Printers click Have Disk 5 Come out a window of Install From Disk Please according to the operating system environment you should select the path as follow CD ROM Driver WIN 2000 XP Vista Win7 that you can find a file named DP321 inf click Open then click OK click Next 6 Follow the direct click Next gradually till the installation is finished The installing steps for Windows 7 are as follows 1 Click Start Devices and Printers 2 Click Add a printer then it will show a window of Add Printer click Add a local printer and then click Next 3 Come out a window of Choose a printer port select Use an existing port Such as select LPT 1 Printer Port click Next 4 Come out a window of Manufacturers Printers click Have Disk 5 Come out a window of Install From Disk Please according to the operating system environment such as Windows 7 operating system you should select the path as follow CD ROM Driver WIN2000 XP Vista Win7 where you can find a file named DP321 inf click Open then click OK to return to the window of Manufacturers Printers click Next 6 Follow the direct click Next gradually till the installation is finished The USB interface installing steps for Windows 2000 XP Vista Win7 are as follows The following steps are used Windows XP a
41. ress the tractor until it locked into the slot according to the following figure Figure 1 17 Install the pull tractor 1 7 Connect the Power Cord 1 Make sure the power switch on the printer is turned off It is off when the O side of the switch is pressed down Power switch DA Electrical outlet Power cord Power supply inlet Figure 1 18 Turn off the printer 2 Check the label on the bottom of the printer to make sure the voltage required by the printer matches that of your electrical outlet 3 If the power cord is attached to the printer connect it to the power supply inlet on the printer 4 Plug the power cord into a properly grounded electrical outlet Note 1 If the rated voltage and your outlet voltage do not match contact your dealer for assistance Do not plug in the power cord 2 Adopt the electrical outlet connecting the ground properly DP321 User s Manual 1 8 Running the Self test The built in self test function demonstrates that the printer is working properly You can run the test with either tractor paper or cut sheets this section describes the easier way of ASCII self test with cut sheets Note You should use paper at least 210 mm 8 3 inches wide to run the self test otherwise the print head prints directly on the platen 1 Make sure the printer is turned off and the paper select lever is pushed back to the cut sheet position Raise the paper guide upright Figure 1 19 Set pa
42. rinter case 2 Push firmly on the knob until it fits against the printer case 1 5 2 Installing the Ribbon Cartridge 1 Before installing the ribbon cartridge make sure the printer is turned off 2 Dismantle the printer cover to the backward position and then pull up to remove it Figure 1 7 Dismantle the printer cover 3 Dismantle the tear part Impact the locked piece both sides of tear part then pull up the tear part shown as follows DP321 User s Manual Locked piece Tear part Figure 1 8 Dismantle the tear part 4 Pull the gap adjust lever to the highest position 5 Slide the printhead to the middle of the printer Warning Never move the printhead while the printer is turned on this can damage the printer Also if you have just used the printer let the print head cool for a few minutes before you touch it Figure 1 9 Slide the print head to the middle of the printer 6 Take out the ribbon take the surface with a knob facing yourselft and turn the ribbon tighten knob in the direction of the arrow to tighten the ribbon so it is easier to install Figure 1 10 Tighten the ribbon 7 Insert the ribbon cartridge into the printer as the following figure shown then press both sides of the cartridge down firmly to fit the plastic hooks into the printer slots DP321 User s Manual Figure 1 11 Install ribbon cartridge 8 Use hands or other auxiliaries to guide the ribbon between the print head
43. s 203 2 mm C The minimum bottom margin 2 9 0 mm A 2 2 Tractor Paper 0066060 Od 5060 A The minimum top and bottom margin above and below the perforation arez 8 0 mm B The minimum left and right margins are2 3 0 mm The maximum printable width is 203 2 mm 8 0 inches A 3 Interface Specifications Your printer is equipped with a parallel interface a USB interface and a serial interface According to specific interface standards The printer switches automatically to the appropriate interface when it receives data A 3 1 Parallel Interface The parallel interface has the following characteristics Data format 8 bit Synchronization STROBE pulse Handshaking BUSY and ACKNLG signals Signal level TTL compatible Figure A 1 Parallel interface connector pin numbers A 3 2 USB Interface The following table provides the standardized contact terminating assignments by number and color for Series A and Series B connectors of Full speed USB 2 0 _ 38 DP321 User s Manual Contact Number Signal Name veus reg 2 D White Figure A 2 USB B type connector A 3 3 Serial Interface The serial interface has the following characteristics Baudrate bps 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps selectable Data length 7 or 8 bit selectable Start bit 1 bit Parity bit Odd even or none selectable Stop bit 1 bit Handshaking DTR protocol XON XOFF protocol sele
44. s Manual operating conditions 3 Make sure the printing stays entirely within the printable area See the Appendix for specifications 4 Do not leave labels loaded in the printer between jobs they curl around the platen and may jam when you resume printing 5 Remove the labels from the printer tear off the fresh supply at the rear of the printer then press LF FF to advance the remaining labels out of the printer Caution Never feed labels backward through the printer they can easily peel off the backing and jam the printer If a label does become stuck in the printer contact your dealer 3 1 5 Envelopes The way of installing envelopes is the same of cut sheet Keep the following tips in mind 1 Before loading an envelope set the gap adjust lever to position 4 or 5 2 To load an envelope push it firmly and hold it until it feeds into the printer Figure 3 18 Insert the envelop into the paper guide 3 Use envelopes only under normal temperature and humidity conditions 4 Make sure the printing stays entirely within the printable area The print head must not go past the left or right edge of the envelope or other thick paper See the Appendix for specifications It s a good idea to print a test sample using a normal single sheet of paper before you print on the envelopes 3 2 Using the Printer Setting Mode 3 2 1 To Print the Current Settings 1 Press the ONLINE button on the control panel as well as turn on
45. s example There are slight differences among different operating systems 1 Connect an USB cable and turn on the printer 2 After the computer find out new hardware and finish searching come out a window of Add New Hardware Wizard click Next 3 Come out a window of Add New Hardware Wizard Windows operation choose Not Search want to Choose the Setup Driver D click Next 4 Come out a window of Manufacturers Printers click Have Disk 5 Come out a window of Install From Disk Please according to the operating system environment you should select the path as follow CD ROM Driver WIN2000 XP Vista Win7 where you can find a file named DP321 inf click Open then click OK to return to the window of Manufacturers Printers click Next 11 DP321 User s Manual 6 Follow the direct click Next gradually till the installation is finished The installing steps for Windows 98 are as follows 1 The installing steps with a parallel cable or a serial cable 1 Click Start Settings Printers 2 Click Add Printer then it will show a window of Add Printer Wizard click Next then please read the select direct carefully such as select Local printer in the Local or Network Printer window then click Next 3 Come out a window of Click the manufacturer and model of your printer click Have D
46. the printer The print head returns with the printer beeping once If the ONLINE indicator is off and the power indicator blinks it can be indicated that there is paper out 2 Set the paper select lever to the proper position 3 When you use cut sheet paper after load the cut sheet in the paper guide it will print out the current setting and facility operation guide on control panel immediately When you use the tractor paper once you press LOAD EJECT button the printer starts printing the current setting and facility operation guide on control panel 25 SYSTEM SETUP EMULATION LANGUAGE CHAR MODE FONT ENG PITCH CHI PITCH INTL CHAR SET CHARACTER SET IBM CHAR TBL CODE PAGE LINE SPACING FORM LENGTH FORM LOCK PAGE SKIP COMPRESS PRINT PRINT DIR PRT SPEED AUTO LF TEAR OFF TEAR POS PIN SWITCH BAUD RATE PARITY DATA BIT STOP BIT PROTOCOL EPSON ENGLISH SPAIN 1 LEGAL ITALICS SET 1 USA ABICOMP TURKEY 6 LPI 3 INCH 7 INCH OFF OFF NORMAL PRINT SETUP BI DIR NOR SPEED OFF OFF TEARER 19200 BPS NONE 8 BIT 1 BIT XON XOFF DP321 User s Manual Jolinark DP321 Current Setting Report IBM CHINESE SANS SER 12 CPI 7 5 CPI FRANCE JAPAN HOLAND GRAPHICS SET 2 MULTI ROMAN 8 WIN LAT 1 8 LPI 3 5 INCH 8 5 INCH ON UNI DIR HI SPEED ON ON HEAD TOP 9600 BPS ODD 7 BIT 2 BIT DTR 15 CPI GERMANY NORWAY TURKEY PORTUGAL ISO LT
47. tion to select cut sheet mode or tractor paper mode Figure 2 2 Paper select lever 2 4 Paper Feed Knob The paper feed knob is used to feed paper or eject paper manually 2 5 Adjusting the Gap Adjust Lever The gap adjust lever lets you specify the correct setting for your printing material It is factory set for standard office paper Here s how to change the setting for special papers Figure 2 3 Gap adjust lever Use the table below to select the appropriate paper thickness 216 DP321 User s Manual Reserved Standard paper cut sheets or tractor papers WEE MEN Multi part forms 3 o Copies including original SUUM 20 TT 4 i 24 pound 5 Reserved HEN ee DP321 User s Manual Chapter 3 How to Use the Printer Here are the steps of using printer 1 Assemble the printer as the chapter 1 connect the printer to your computer and install the driver correctly 2 Load the correct type of paper 3 Set the printer if necessary 4 Send the print command to the printer to print 3 1 Installing Print Paper In addition to printing on cut sheets and tractor papers your printer can also print on a wide variety of paper types including multi part forms labels and envelopes Caution When printing on multi part forms thicker than normal paper labels or envelopes make sure your software program settings keep the printing entirely within the printable area Printing past the edge
48. to compensate the break pin e Pin switch in turn function User can set pins to switch while printing form transverse line in order to improve print head life DP321 User s Manual Table of Contents Important Safety INSUUCIONS Leed i FRE GES IF a recedes ii Chapter 1 Preparation Vava 1 TT UPD ACKING eC MOCKING sa 1 1 2 Unpacking the Protective Materials coocccociconcocnconncococononononcnnnconononancnnnnnnnnnronnnonnnoncnnnnconaninns 1 1 3 Main Parts the Pinter avse 2 1 4 Choosing a Place for Me Printer usina SARS ened 2 1SASSEMNIN NE PING Aaser 3 1 5 1 Installing the Paper Feed KNOD e a A eee 3 152 Installing the ADD ON Cardo A petet E E 3 PASANG tM Miet 5 126 1 1NSIANINO Ine USA TTRCIOE ee 5 02 INSIQUING the PA TEN PRS 6 tr CohnecEthe PE LTR 7 AS RUNING e Oba Dua Iam acdtodn mL Emo ed Ub DER c MED 8 1 9 Connecting the Printer to Your Computer rnrrranrnanennnnnnannvanennnnnrannnanennnrnnanenanennannnannnanennnennennnanennnnen 9 1 9 1 Connecting to the Parallel INtCrtaCe ccccccccccceesecccsesecessueeecessueeeessseeeessaseneessaueeeesssueeesssseeeeeessaes 9 192 Connecting to ME USB NERE Bst oq o ade M eqs 10 193 Connecting to NE Senat NEA AA 10 1 159 Installing DINE 43 2 eei pee eiae oben du DEB Ge ee 11 Chapter 2 Control Panel Operations 14 A a N 14 2 2 Basic Control Panel Operations sesira A Ge 14
49. ver forward to the tractor paper position Remove the printer cover and tear part and adjust the gap adjust lever according to the paper type 2 Make sure the tractor installed correctly refer to chapter 1 3 Release the sprocket units by pulling the sprocket locks upward shown as figure 3 12 Figure 3 12 Release the sprocket units 4 Insert the paper the printing side is faced down into the paper slot as shown below and pull it up Position the paper using the scale on the printer as a guide The printer prints to the right of the position marked 0 Figure 3 13 Insert the tractor paper into the paper slot 492 DP321 User s Manual 5 Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place Then slide the right sprocket unit to match the width of your paper but do not lock it Move the paper support midway between the two sprocket units Figure 3 14 Adjust the position of the sprocket 6 Make sure your paper has a clean straight leading edge Open the sprocket covers Fit the first holes of the paper over the sprocket pins and then close the sprocket covers Slide the right sprocket unit to remove any slack in the paper and lock it in place Figure 3 15 Load paper in the pull tractor 7 To separate the incoming paper from the printed paper attach the paper guide Hold it horizontally and fit its notches over the printer s mounting posts Then slide
50. xt 3 Come out a window of Add New Hardware Wizard Windows operation choose Search the best driver for the device recommended click Next 4 Come out a window of Search for new drivers check Specify a location click Browse select the path as follows CD ROM Driver WIN98 WINME 1 USBdriver then click OK 5 Return to a window of Search for new drivers click Next Come out a window of Windows driver file search for the device click Next 6 After the system finishing installing the file automatically come out a window of USB print supported click Finish 7 The printer USB driver process is installed successfully USB printer driver installing steps 1 Click Start Settings Printers 2 Click Add Printer then it will show a window of Add Printer Wizard click Next 3 Come out a window of Click the manufacturer and model of your printer click Have Disk please click Browse select the path as follow CD ROM Driver WIN98 WINME where you can find a file named DP321 inf Open and then click OK 4 Come out a window of Install From Disk click OK return to a window of Add Printer then click Next 5 Come out a window of Printer port select Available ports select JMUSB click Next and then spe DP321 User s

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