IO HAWK USER MANUAL FINAL1 iohawk europe
Contents
1. 17 Battery Information and 18 19 Charging your IO MOON 20 Satel Aleris eats tit 21 Inspection Maintenance 22 IO MOON WALKER Specifications and Packing list 23 25 1 Product Overview 1 1 General Information The original MOON WALKERS is an Intelligent Personal Mobility Device This device is an intuitive technologically advanced solution that provides the user personal transportation based on dynamic balancing principles calculating the user s center of gravity using gyroscope and acceleration sensors Using the latest technology and production processes each MOON WALKERS undergoes strict testing for quality and durability With its lightweight portable design ease of use range and low carbon footprint the MOON WALKERS is the Ultimate Last Mile Solution 1 2 What You Need To Know Before you first experience your MOON WALKERS please read the USER MANUAL thoroughly and learn the basics ensure your safety and the safety of others It is highly recommended that your initial IO MOON WALKERS experience be with a spotter who can assist you centering your balance Once you keep your center of gravity even you will be able to stand the IO MOON WALKERS without movin2. fall To properly dismount from a stopped position lift one leg up and 10 set your foot back down on the ground STEPPING BACK Then step off completely NOTE A common error is to try and step forward gt lt y THEN FIRST TIP make sure to lift your leg completely off to clear the device when stepping back otherwise you can get sent into a tailspin 11 4 Remote Control and Special Functions 4 1 Remote Control Please notice in your box the O MOON WALKERS has 2 remote controls its maximum operating range is 15 feet approximately 5 meters A Power OFF A Button When the device is powered on press and hold button A for seconds to power off Note You must press the power button on the actual device to power the IO MOON WALKERS back ON B Lock Unlock B Button While the device is powered on click the B button to lock your IO MOON WALKERS Your battery display will turn red indicating locked mode Click the button again to unlock your MOON WALKERS display green active Note After 10 minutes of no activity your O MOON WALKERS will always power itself off to conserve battery 4 2 Special Functions A Beginner Mode Press and hold the B button for 3 seconds your IO MOON WALKERS will switch to beginner mode reducing top speed to 3 7mph 6km h You will notice the Running Indicator will begin blinking indicating you are operating in beginner mode To t
3. IOMOON WALKERS USER MANUAL WARNING IMPROPER USE OF THE IO Moon Walker AND OR FAILURE TO READ THIS USER MANUAL MAY LEAD TO SERIOUS BODILY INJURY AND DEATH Congratulations on the purchase of your new IO Moon Walkers PLEASE READ THE USER MANUAL THOROUGHLY BEFORE OPERATING Before you get started please make sure to read the User Manual and watch the instructional videos on WWW IOMOONWALKERS COM It is highly recommended fo start your first MOON WALKERS experience with a friend Having a spotter during initial use will increase your confidence and help you become acclimated to your MOON WALKERS Always wear the proper safety gear before operating ENJOY YOUR MOON WALKERS PLEASE NOTICE e The original IO MOON WALKERS is an Intelligent Personal Mobility Device e Before riding please read the User Manual carefully and follow all Safety Precautions e Improper use of this product can lead to property damage serious bodily injury and or death e The information in this User Manual will helo you better Understand enjoy and maintain your MOON WALKERS For more information or questions regarding the MOON WALKERS please contact IO MOON WALKERS 1092 St Georges Ave Rahway NJ 07065 07 10 11 12 Table of Contents PIOGUCT OV EI VICW ic 4 1 1 General 4 1 2 What You Need e
4. e The battery contains dangerous substances do not open the battery or insert anything into the battery e Please only use the charger provided by IO MOON WALKERS e Do attempt to charge the MOON WALKERS if the battery has discharged or emitted any substances In that case the battery should be abandoned for safety e Please follow all local state and federal laws in regards to recycling handling and disposing of Lithium lon batteries e The MOON WALKERS should only be shipped in its original packaging e Do not throw away your box as you need you MOON WALKERS packaging for future use 19 9 Charging your MOON WALKERS Step 1 Ensure that the charging port is clean and dry Make sure that there is no dust debris or dirt inside the charging port Step 2 Plug the charger into the wall then connect the cable with the power supply 100V 240V 50 60 Hz make sure the light on the charger Is lit GREEN Step 3 Connect the charging cable into the charging port of the MOON WALKERS The indicator light on the charger should change to RED indicating that your MOON WALKERS is now being charged When the RED indicator light on your charger turns GREEN then your MOON WALKERS is fully charged A full charge typically occurs within 2 3 hours Step 4 Please unplug the charger from your O MOON WALKERS and from the power outlet Important Notes About Charging e GREEN light o
5. for user safety and to prolong the life of your battery as well as improve battery performance please follow these instructions Battery Power When the Battery Indicator light is green your battery is over 50 charged when yellow your battery is under 50 capacity when the Battery Indicator light turns red your MOON WALKERS is at less than 10 battery capacity please stop operating your MOON WALKERS and charge your battery 2 3 hours utilizing the charger that you received in your MOON WALKERS package fully recharge your battery please follow the instructions under charging your MOON WALKERS Battery Specifications Working Temperature 5 F 122 F 15 C 50 C Charging Temperature 32 F 104 F 0 C 40 C Storage Time 12 months Storage Temperature 4 F 77 F 20 C 25 C Storage Humidity 5 95 18 8 Battery Information and Specifications Continued gt BATTERY WARNING Failure to follow the Safety Precautions listed in the Battery Warning could lead to serious bodily injury and death Seek immediate medical attention if you are exposed to any substance that is emitted from the battery e Do not attempt to modify change or replace your battery e not use your MOON WALKERS if the battery begins to emit odor overheats or begins to leak e not touch any leaking materials or breathe fumes emitted e Do not allow children and animals to touch the battery
6. Do not operate the MOON WALKERS in crowded areas Operate your IO MOON WALKERS with extreme caution when indoors especially around people property and narrow spaces like doorways and other narrow spaces Operate your IO MOON WALKERS with extreme consideration for people and property at all times Do not operate the MOON WALKERS while talking texting or looking at your phone Do not ride your MOON WALKERS where it is not permitted Do not ride your MOON WALKERS near motor vehicles or on public roads Do not climb or travel down steep hills with your IO MOON WALKERS The MOON WALKERS is intended for use by a single individual DO NOT attempt to operate the MOON WALKERS with two or more people Do not carry anything while riding the MOON WALKERS 15 30 Individuals with lack of balance should not attempt to operate the IO MOON WALKERS 31 Women who are pregnant or who may become pregnant should not operate the MOON WALKERS 5 IO MOON WALKERS SAFETY PRECAUTIONS CONTINUED MUST READ 32 Young children and the elderly should not operate the IO MOON WALKERS without proper instruction and supervision from a Certified IO MOON WALKERS trainer 33 At higher speeds always take into consideration longer stopping distances 34 DO NOT step forward off of your O MOON WALKERS 35 Do not attempt to jump on or off your MOON WALKERS 36 Do not attempt any stunts or tricks with your
7. MOON WALKERS 37 Do not ride the MOON WALKERS in dark or poorly lit areas 38 Do not ride the MOON WALKERS near or over potholes cracks or uneven pavement 39 Do not operate your IO MOON WALKERS off road 40 Keep in mind that you are 4 3in 11cm taller when operating the IO MOON WALKERS Make sure to go through doorways safely 41 Do not exceed the maximum or minimum weight limits 42 Do not step on the fenders of the MOON WALKERS 43 Avoid driving the MOON WALKERS in unsafe places including near areas with flammable gas steam liquid dust fiber which could cause fire and explosion accidents 44 Follow all of the state local and federal laws in your respective jurisdiction regarding operation of the MOON WALKERS or similar products 45 Enjoy your MOON WALKERS safely and responsibly If you have any questions and or concerns or if you would like more information on safety tips please feel free to contact the MOON WALKERS team and visit our website for more information and tips on how to best enjoy your O MOON WALKERS experience www IOMOONWALKERS COM 16 6 Weight and Speed Limitations PLEASE NOTICE Speed and Weight Limits are set for your own Safety Please do not exceed the limits listed in the User Manual 6 1 Weight Restrictions Maximum Weight 265lbs 120 kg Minimum Weight 45lbs 20 kg 6 2 Speed Limits Maximum Speed in Standard Operating Mode 6 2mph 10 km h Maxi
8. common occurrences where you will hear the Safety Alerts these notices should not be ignored but appropriate action be taken correct any illegal operation failure or errors e Prohibited riding surfaces Uneven too steep unsafe etc e When you step on the IO MOON WALKERS if the platform is tilted more than 10 degrees forward or backward e Battery voltage is too low e The device is still charging e During operation the platform self initiates tilt due to excess speed e Overheating motor temperature is too high e The device has been rocking back and forth over 30 seconds e System enters protection mode the alarm indicator will light Up and buzzer will alarm this typically occurs when the battery is about to die e lf the platform is tilted forward or backward more than 35 degrees MOON WALKERS will power off e If the tire is blocked MOON WALKERS will stop after 2 seconds e When the battery level has depleted below protection mode the MOON WALKERS engine will power off after 15 seconds e While sustaining a high discharge current during operation e Such as driving up a steep slope for a long period of time the IO MOON WALKERS engine will power off after 15 seconds 21 11 Inspection Maintenance and Storage Your MOON WALKERS requires routine inspection and maintenance This chapter describes maintenance steps and important operating tips Before you perform the foll
9. arply especially at high speeds Do not continuously spin in place it will cause dizziness and you will fall and injure yourself Do not abuse your MOON WALKERS doing so can damage your unit and cause failure to the operating system leading to injury Do not drive in or near puddles of water mud sand stones gravel and debris or near rough and rugged terrain IO MOON WALKERS be used on paved roads that are flat and even If you encounter uneven pavement please lift your MOON WALKERS over and past the obstruction 14 16 17 Do not ride in inclement weather snow rain hail sleek on icy roads or in extreme heat Do not ride in or near pools or other large bodies of water SAFETY PRECAUTIONS CONTINUED on the following page 5 10 MOON WALKERS SAFETY PRECAUTIONS CONTINUED MUST READ 18 19 20 21 22 23 24 25 26 27 28 29 For Bumps and Uneven pavement Bend your knees when riding on bumpy or uneven pavement to absorb the shock and vibration and help you keep your balance If you are unsure if you can safely ride a specific terrain step off and carry your IO MOON WALKERS ALWAYS ERR ON THE SIDE OF CAUTION Do not attempt to ride over bumps or objects greater than 2 inch even when prepared and bending your knees PAY ATTENTION look at where you are riding and be cognoscente of the road conditions people places property and objects around you
10. can stand IDLE and STOP you are ready for the next step If you begin to turn in a particular direction focus on turning in the opposite direction to stop turning When you first begin using your MOON WALKERS the fastest way to move your desired direction is focus in that direction You will notice that just thinking about which way you would like to go will shift your center of gravity and that subtle movement will propel you that direction Step 7 Riding your IO MOON WALKERS Keeping in mind what we learned in Step 6 apply the following general principles to the operation of your MOON WALKERS Ke TO MOVE BACKWARDS MOVE FORWARDS Notice in the diagram above your center of gravity determines which direction you move accelerate decelerate and come to a complete stop TIP Try staying relaxed and focus on finding your center of gravity to maintain full control Tilt your center of gravity in the direction you wish move To turn focus on the direction you wish turn and stay relaxed The more comfortable you get the MOON WALKERS the easier you will maneuver Remember at higher speeds it is necessary shift your weight overcome the centrifugal force For bumps or uneven roads bend your knees Step 8 Dismount Stepping off of the MOON WALKERS be one of the easiest steps yet when done improperly may cause you
11. ed on the device and step on with your second foot quickly and evenly as described in the diagram below TIP Stay relaxed and step on quickly confidently and evenly 1 2 Many people overthink this step imagine climbing a stair one foot then the other Once your feet are even try to look up Step 6 Staying Balanced Find your center of gravity If your weight is distributed correctly on the foot mats and your center of gravity is level you should be able to stand on your MOON WALKERS just as if you were standing on the ground IF NOT you may feel like you are moving in a particular direction turning spinning in place wobbling back and forth or simply Uncomfortable with the device NOTE On average it takes 3 5 minutes just to get comfortable standing on the MOON WALKERS and maintaining proper balance Having a spotter will help you feel more secure The MOON WALKERS is an incredibly intuitive device it senses even the slightest bit of motion so having any anxiety or reservation about stepping on may cause you to panic and trigger movement that is not otherwise natural to you The best way to overcome that initial anxiety is by having a spotter TIP Stay relaxed stand evenly and apply an equal amount of pressure on both sides of the device Relax your muscles as much as you can Taking a deep breath and exhaling can help you achieve this Slightly bending your knees can also help Once you
12. en LED light indicates the O MOON WALKERS is charged gt 50 the Yellow LED light indicates the power is under lt 50 the Red LED light indicates the power is down to 10 when the LED light becomes red please recharge the device B Running Indicator When the operator triggers the rubber foot mats the Running Indicator LED will light up which means that the system enters the running state when the system has an error during operation the running LED light will turn red and you will hear the system alert you with a beep Step 3 Charging your MOON WALKERS Make sure the MOON WALKERS is fully charged before your initial use For charging instructions please follow details in Section 8 under Battery and Charging Specifications Step 4 Safety Gear Wear all proper safety gear including but not limited to a helmet knee pads elbow pads and wrist guards Helmet Elbow Pads Wrist Guards Knee Pads Step 5 Stepping On Stand directly behind your IO MOON WALKERS Place one foot on the Rubber Foot Mat keeping the instep of your foot where meets the O from the IO logo on the rubber mat as described below 1 Place one foot the MOON WALKERS Keep all your weight on your back foot Still on the ground Otherwise your device will begin move making difficult step on evenly with your other foot When you are ready shift your weight the foot already plac
13. g similar standing on the ground The most important thing to do Is stay relaxed and confident The MOON WALKERS is very intuitive and senses the slightest motion so finding your center of balance is key Step on quickly confidently and evenly but remember to keep your body quiet Please refrain from flaying your arms leaning too far forward and or backwards or stepping your IO MOON WALKERS unevenly as this will cause you lose control and increase your probability of injury Please follow the detailed directions outlined in the USER MANUAL in Section 3 under Operating Principles 1 3 WARNING Failure to follow the basic instructions and safety precautions listed in the USER MANUAL can lead to damage to your IO MOON WALKERS other property damage serious bodily injury and even death 2 Product Description 2 1 Description of IO MOON WALKERS The IO MOON WALKERS is technologically advanced Personal Mobility Device It has two wheels that balance and transport the user using battery powered brushless motors The MOON WALKERS uses digital gyroscope modules and acceleration sensors to calculate the user s center of gravity and move the device accordingly The IO MOON WALKERS can move forwards backwards turn in either direction or turn in place The compact footprint and zero degree turning radius allow you to enjoy your MOON WALKERS both indoors and outdoors 2 2 Description of IO MOON WALKERS Compo
14. he User Manual Section 3 Page 7 before operating the IO MOON WALKERS 2 Make sure to wear comfortable clothes and flat closed toe shoes when operating your MOON WALKERS 3 Please carefully read the User Manual which will assist in explaining the basic working principles and provide tips on how to best enjoy your MOON WALKERS experience SAFETY PRECAUTIONS CONTINUED on the following page 13 5 IO MOON WALKERS SAFETY PRECAUTIONS CONTINUED MUST READ 10 11 12 13 14 15 Before stepping on your IO MOON WALKERS make sure it is placed flat on level ground the power is on and the Running Indicator light is green Do not step on if the Running Indicator is red Do not try to open or modify your O MOON WALKERS as doing so will void your manufacturer warranty and may cause failure to your device leading to serious bodily injury or death Do not use the MOON WALKERS to place yourself or anyone else and their property in danger Do not operate the MOON WALKERS while under the influence of drugs and or alcohol Do not operate the MOON WALKERS when you are restless or sleepy Use your best judgment to keep yourself out of dangerous situations with your MOON WALKERS Do not ride your MOON WALKERS off of curbs ramps or attempt to operate in a skate park empty pool or in any way similar to a skateboard or scooter The IO MOON WALKERS IS NOT A SKATEBOARD Do not turn sh
15. mum Speed in Beginner Mode 3 7mph 6 km h NOTE To prevent injury when top speed is reached the governor will beep to alert the user and tilt the user back 7 Operating Range Please notice the MOON WALKERS can travel a distance of 8 12 miles 13 20km on a fully charged battery in ideal conditions The following are some of the major factors that will affect the operating range of your MOON WALKERS Terrain A smooth flat surface will increase your driving distance while driving uphill as well as rough or uneven terrain will reduce your distance significantly Weight The weight of the user can affect driving distance a lighter user will have further range than a heavier user Ambient temperature Please ride and store the MOON WALKERS under recommended temperatures which will increase driving distance battery life and overall performance of your O MOON WALKERS Maintenance Reasonable battery charging and maintenance will increase the distance Overcharging the battery can reduce range Speed and Driving Style Maintaining a moderate speed will increase your distance while travelling at high speeds for extended periods frequent starts stops idling along with frequent acceleration and deceleration will reduce your overall distance 17 8 Battery Information and Specifications This section is intended to provide you basic information about your battery and charger Please read this section carefully to ensure you
16. n your charger does turn RED when you plug into your MOON WALKERS could mean you have to check the cables to ensure you have a proper connection or that your IO MOON WALKERS is already fully charged Push and hold your power button next to the charging port to check the status of your battery the display e Do not overcharge as this will affect the life of the battery e best charging temperatures are between 32 F 104 F O C 40 C Extreme cold and extreme heat will prevent your battery from charging fully e sure to unplug your charger before standing or operating your IO MOON WALKERS as this can be very dangerous e Use only the IO MOON WALKERS charger that you received in your e If the IO MOON WALKERS is powered on when you enter the plug the Battery Indicator will begin blinking if the MOON WALKERS is powered 20 Off when you enter the plug the Battery Indicator will not blink NOTE Only the indicator light on the charger will tell you the status of the battery during charging 10 Safety Alerts During operation if there is a system error or illegal operation performed with your MOON WALKERS the system cannot enter self balancing mode so the device will prompt the user in a variety of ways You will notice the Running Indicator Light will turn RED and you will hear a beep sound alerting you to take precaution and cease operation The following are
17. nents 1 2 3 1 Fender 4 Engine amp Tire 2 Footprint amp Sensors 5 LED 3 Displays 6 Unterbody protection 3 Operating Principles 3 1 How MOON WALKERS Works The IO MOON WALKERS uses digital electronic gyroscopes and acceleration sensors to control balance and motion intelligently depending on the user s center of gravity The device also uses intelligent control system to drive the brushless motors that are located within the wheels The MOON WALKERS has a built in inertia dynamic stabilization system that can help assist with balance when moving forward and backwards but not while turning TIP To increase your stability you must shiff your weight in order to overcome the centrifugal force during turns especially when entering a turn at higher speeds 3 2 PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY Step 1 Getting Started Take your MOON WALKERS out of the box and place flat on the floor Press and hold the power button located on the front of your MOON WALKERS next the 3 pin charging port You will hear an alert Power Button 3 Pin Charging Port Step 2 Checking the Display Board located in the center of your IO MOON WALKERS The MOON WALKERS should power and beep indicating it is on The Battery indicator light should be lit indicating there is power the device Battery Indicator A Running Indicator A Battery Indicator The Gre
18. owing operations ensure the power and charging cable is disconnected gt Inspecting and Cleaning your IO MOON WALKERS Disconnect the charger and turn off your MOON WALKERS Routinely check the body of the MOON WALKERS tires for damage or excessive wear Avoid using water or other liquids and cleaners on the MOON WALKERS for cleaning The MOON WALKERS is IP 54 rated can withstand light splash of water however if water or other liquids seep into the device if will cause permanent damage to the internal electronics Wet a clean cloth with clean soapy water rinse the cloth thoroughly and wipe the body of the IO MOON WALKERS making sure that water does not get into the power button charging port the foot mats or tires Storing your MOON WALKERS Fully charge your battery before storing If you are storing your MOON WALKERS for an extended period of time please fully charge your IO MOON WALKERS at least once every three month If the ambient temperature of the storage location is below 32 F C please do not charge You must bring the MOON WALKERS into a warmer environment before charging Check under Battery Information and Specifications for more details To prevent dust from getting into your MOON WALKERS try wrapping or sealing it with its original packaging Store your MOON WALKERS indoors in dry and suitable temperature 22 NOTE Use
19. rs who disassemble the MOON WALKERS will forfeit their right of warranty 12 IO MOON WALKERS Specifications and Packing List inches oa N H 23 Specif cations USA Maximum Speed Limit Max Climbing Limit Power Requirement AC100 240V 50 60 HZ Dimensions 231 7 31 7 inches Tire non pneumatic hollow tire 23 Specifications Metric Net Weight 10 kg Load 20 120kg Maximum Speed Limit 10 km h Range 15 20km Turning Radius Power Requirement Ground Clearance 24 Packing List IO MOON WALKERS Warranty Card Certificate of Approval na 13 Thank You Thank you for the purchase of your MOON WALKERS and thank for taking the time to read the User Manual We hope that the information that you obtained from this manual will help you safely operate maintain and enjoy your MOON WALKERS for years come We appreciate your consideration and sincerely hope you enjoy and share your MOON WALKERS experience with all of your friends family members and loved ones Thank you and welcome to the IO MOON WALKERS movement ENJOY YOUR IO MOON WALKERS Team MOON WALKERS 25
20. sse els te aren late a re le eect sate 4 Ms Pale NII a 4 5 2 1 Description of IO MOON 5 2 2 Description of IO MOON WALKERS 5 6 How IO MOON WALKERS WOPKS 6 3 1 READ THE FOLLOWING INSTRUCTIONS CAREFULLY 6 11 Sie DO SION CO nate 6 Step 2 Checking the Display 6 Step 3 Charging your MOON WALKERS 7 SiG SO as ade 7 DOING O 8 STEP 6 Staying 9 Step 7 Riding your MOON WALKERS 10 SIGO G IMe DEMOUN ais Wt 11 Remote Control and Special 12 4 1 REMOTES ORIPONCT eae 12 4 2 Special FUNCTIONS 12 AV BEGOT MOGE 12 Recalibrating your MOON WALKERS 13 IO MOON WALKER Safety Precautions MUST READ 13 16 Weight and Speed 17 OOD SECIS
21. urn beginner mode off press and hold the B button on the remote control for seconds The blinking Running Indicator light will turn off This indicates that your device is back standard operating mode Note In beginner mode the governor is set at 3mph 6km h whereas in standard operating mode the governor is set at 6 2mph 10km h For your own safety the MOON WALKERS will push back if you attempt to exceed the governed speed limit 12 Recalibrating When the MOON WALKERS experiences an error the Running indicator light will remain red meaning your MOON WALKERS will operate until it is properly recalibrated To recalibrate follow these steps 1 Place the MOON WALKERS back in its box 2 Click the B button the battery light will display red locked mode 3 Then press and hold both buttons A and B simultaneously for 2 seconds You will see both display lights flash yellow 4 Click the B button again to unlock Now your IO MOON WALKERS has been reset If still functioning please contact the MOON WALKERS team 5 IO MOON WALKERS SAFETY PRECAUTIONS MUST READ FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS CAN AND MAY LEAD TO DAMAGE TO YOUR IO MOON WALKERS VOID YOUR MANUFACTURER WARRANTY LEAD TO PROPERTY DAMAGE CAUSE SERIOUS BODILY INJURY AND CAN LEAD TO DEATH 1 Please wear all appropriate safety and protective gear as previously mentioned in t
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