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285076 D01 HAC Guidance v04 - Rhein Tech Laboratories, Inc.
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1. _ ENET Federal Communications Commission Office of Engineering and Technology Laboratory Division October 31 2013 Equipment Authorization Guidance for Hearing Aid Compatibility Introduction 1 This publication provides guidance to clarify the Hearing Aid Compatibility HAC equipment certification requirements for wireless handsets subject to Section 20 19 of the FCC rules 2 Wireless handsets that provide Commercial Mobile Radio Service CMRS telephone service using air interfaces and frequency bands for which technical standards are defined in ANSI C63 19 2007 and ANSI C63 19 2011 are subject to Section 20 19 3 Manufacturers of wireless handsets that are seeking certification of a handset as hearing aid compatible under Section 20 19 must submit as part of the equipment certification process a test report that demonstrates HAC compliance Testing must be performed exclusively under either ANSI C63 19 2007 or ANSI C63 19 2011 as appropriate It is not permitted to perform some of the tests on a handset under one edition and remainder with another edition of the standard 4 Handsets subject to Section 20 19 are tested using either ANSI C63 19 2007 or ANSI C63 19 2011 under the following conditions The term handset as used in this document refers to a handheld device granted under a specific FCC ID and not to multiple model variations marketed under one FCC ID This document will note when a new distin
2. 19 requirements Testing must be done in accordance with ANSI C63 19 under the worst case operating mode highest interference potential No external special parts or ancillary devices are permitted in order to demonstrate HAC compliance Handset models with user instructions that disable any of its features degrade performance reduce RF output power degrade battery performance etc for the purpose of meeting HAC compliance are not permitted However power reduction is permitted for the GSM air interface in the 1900 MHz Band for certain manufacturers of handsets using a user selectable mode of reducing the power by no more than 2 5 dB under the provisions of Section 20 19 c 1 Handsets using this provision must be noted in the test report and provide the appropriate text in the grant comment field and disclosure statements 1l Any type of equipment modification antenna position design metallic surface adding system processes changing battery capacity or type etc has the potential to change the rating The manufacturer must evaluate the equipment modification to determine if there is a change in the rating and if a Class II permissive change is required Equipment changes that do not result in a change of the HAC rating being marketed and reported to the WTB do not require a Class II permissive change Form 731 application and can be considered a Class I permissive change Permissive Change Policies KDB 178919 Appendix A 2850
3. changes that affect the HAC rating must be reported as a Class II permissive change The handset must be given a new model designation distinct from that of the prior version of the handset A Class II permissive change application that only includes an M rating report for a handset previously granted with a rating of M T is only acceptable if 1 the handset is no longer to be marketed or reported with a rating of M T as a distinctive new model or 2 as a distinctive new model The grant comment associated with the Class II permissive change would then be HAC Ratings M T M for examples 1 and 2 respectively When adding a T coil rating for a device according to the Class II permissive change procedures for handsets a complete M report and a complete T report must be submitted with the Form 731 application Only if there has been no product change to add the T coil or the T coil is at the same location as the acoustical output location see clause 5 5 of ANSI C63 19 2011 then the previously filed report can be resubmitted If the manufacturer builds the product with alternative components it must be tested to show compliance using the components representing the worst case situation according to the guidance for the permissive change procedure 5 Features to be Tested 31 32 33 34 HAC Test environments probes equipment test fixtures etc must be properly calibrated according to the manufacturer and ANSI C63
4. marketed and reported as an M or one complete M report and one complete T report see example in appendix A for a model marketed and reported as M T 9 Any handset supporting CMRS service that is designed to be held to the ear is considered a handset under Section 20 19 This includes any handset even if the manufacturer claims that usually or most often users will operate it in a speakerphone mode or other mode If a device cannot be practically held to the ear for voice communication it is not subject to the HAC requirements of Section 20 19 This includes devices that provide voice communication only through a speakerphone headset or other method or accessory 10 Concurrent connections or services are modes that permit active voice calls at the same time with other active connections for data or other voice calls For the purpose of this document concurrent connections are defined into two categories 1 Concurrent connections using simultaneous transmissions and 2 Concurrent connections using other modes not using simultaneous transmissions a Handsets that that have the ability to support concurrent connections using simultaneous transmissions shall be independently tested for each air interface band Concurrent simultaneous transmissions defined for this document means transmitters that are radiating simultaneously establishing independent concurrent connections operating over separate or the sa
5. 76 DO1 HAC Guidance v04 7 35 Certain User control and settings may be acceptable for processing audio signals in accordance with ANSI C63 19 2007 or ANSI C63 19 2011 requirements in order to improve the performance for people with hearing loss A clear description of these controls must be provided in the test report submitted with the application 36 The antenna must be tested in a position of maximum antenna efficiency for voice operation when the handset is held to the ear When the handset can be used in more than one position for example with antenna stowed or extended keyboard extended etc only the position of maximum antenna efficiency for held to the ear voice calls as defined by the manufacturer must be tested All typical handset positions for held to the ear operation which can result in an increase of the antenna efficiency must be tested 37 In addition to the air interfaces bands documentation the application shall document all other key features of the device tested including 13 a Special HAC audio configurations permitted in accordance with ANSI C63 19 2007 or ANSI C63 19 2011 b Statements regarding special antenna positions for HAC compliance see Item 34 above c The applicant shall provide a general declaration if specific transmission modes do not operate in the held to ear mode for providing handset service i e held to ear modes do not include Wi Fi or Bluetooth profile d Use of any feature n
6. C ID HAC Rating standard version in the Equipment Authorization System EAS There is no requirement that the grant of certification and HAC report exhibits include an up to date model designation in the EAS for each model reported to the WTB 285076 DO1 HAC Guidance v04 1 a Handsets that have modes and band s limited to those defined within ANSI C63 19 2007 may use either ANSI C63 19 2007 or ANSI C63 19 2011 b Handsets that have modes and band s defined within ANSI C63 19 2011 i e not addressed in ANSI C63 19 2007 can only use ANSI C63 19 2011 to demonstrate compliance 5 Voice over IP transport for CMRS over network interfaces included in C63 19 2011 need to be tested or addressed for HAC compliance See companion attachment 285076 D02 T Coil testing for CMRS IP to this KDB 285076 for further guidance and exemptions 6 Handsets that only operate in bands that are not addressed in ANSI C63 19 2007 or ANSI C63 19 2011 are not subject to Section 20 19 HAC requirements Equipment Certification Filing Requirements 7 The HAC test report exhibit must be submitted with a Form 731 application for equipment authorization either as an original application or as a Class II Permissive Change application to add or change the HAC rating of a handset subject to Section 20 19 8 A Form 731 application associated with a HAC tested handset must include a test report exhibit s which contains one complete M test report for each model
7. Use a grant note code of HC in the grant note field for the frequency bands and air interfaces for which the tests have been conducted and HAC rating obtained a When only T coil testing is excluded in accordance with attachment KDB 285076 D02 T Coil testing for CMRS IP use only the grant note HC It is not necessary to also use the 285076 D01 HAC Guidance v04 4 grant note HX even if the same interface supports Over the Top non CMRS voice unless the condition in the following note apply 18 Use the grant note code HX for the air interfaces that only have the ability to support Over the Top non CMRS voice over data applications that have not been tested Grant Comments 16 Add the text indicating the HAC rating in the comment field HAC Rating M or M T 20YY 2007 or 2011 17 When multiple models that have been offered with different HAC ratings under the same FCC ID the HAC ratings must list the ratings for each model M T 20YY M T 20YY Tt is not required to list the actual model associated with the multiple ratings 19 For air interfaces bands included in ANSI C63 19 2007 or ANSI C63 19 2011 that have voice capability and are certified for HAC for which the grant note HC is used the following grant comments will be automatically added This equipment complies with the hearing aid compatibility technical requirements of Section 20 19 of the rules 20 When T coil testing i
8. ance v02 has been changed to 285076 D01 HAC Guidance v02r01 Clarification to paragraphs 5 11 and 12 has been made for using the grant note HX 08 20 2012 285076 D01 HAC Guidance v02r01 has been changed to 285076 D01 HAC Guidance v03 Major revisions have been implemented to reflect new rule changes effective August 18 2012 by Third Report and Order DA 12 550 April 9 2012 04 08 2013 285076 D01 HAC Guidance v03 has been changed to 285076 D01 HAC Guidance v03r01 Clarification for reporting MIF values and VoLTE testing provided as indicated track changes shown as red markup 06 18 2013 285076 D01 HAC Guidance v0301 has been changed to 285076 D01 HAC Guidance v03r02 Note 5 was changed for Clarification to align the 12 month transition effective date until July 17 2013 defined in 20 19 b 3 ii of the rules 08 26 2013 285076 D01 HAC Guidance v0302 has been changed to 285076 D01 HAC Guidance v03r03 Revisions reflect additional guidance provided in by a new attachment 285076 D02 T Coil testing for CMRS IP of this KDB Key changes are shown as red markup 10 31 2013 285076 D01 HAC Guidance v0302 has been changed to 285076 D01 HAC Guidance v04 Revisions reflect further guidance provided for attachment 285076 D02 T Coil testing for CMRS IP of this KDB Key changes are shown as red markup 285076 D01 HAC Guidance v04 11
9. ctive model designation is required when multiple HAC ratings have been given under the same FCC ID also see footnote 4 See PART 20 COMMERCIAL MOBILE SERVICES CMRS CMRS is a service provided by a carrier that offers real time two way switched voice that is interconnected with the public switched network and utilizes an in network switching facility that enables the provider to reuse frequencies for subscriber calls in the 698 MHz to 6 GHz frequency band See Third Report and Order DA 12 550 April 9 2012 adopted the use of ANSI C63 19 2011 for HAC testing and became effective August 18 2012 Service providers and manufacturers are required to make available providers to customers and manufacturers to providers a number or percentage of Hearing Aid Compatible HAC handset models out of the total number of wireless handsets it offers in the United States or imported for use in the United States that are used for the delivery of the digital Commercial Mobile Radio Service The number is defined by a schedule in Section 20 19 c and d Manufacturers and providers must also submit to the Federal Communications Commission Wireless Telecommunications Bureau WTB regular reports demonstrating compliance pursuant to a reporting schedule set out in Section 20 19 c Reporting Requirements The handset model FCCID HAC Rating standard version availability reported to the WTB must be validated by the supporting test report exhibits FC
10. e Service DT Digital Transport vo DT vo DT VO VD DT C63 19 Simultaneous Power Tested Transmitter Reduction BT and WI FI BT and WI FI NA BT and WI FI BT and WI FI 3 w E BT and GSM LTE CDMA WCDMA or YES GSM WI FI and BT and GSM LTE CDMA WCDMA or GSM NA VD CMRS IP Voice Service and Digital Transport 1 No Associated T Coil measurement has been made in accordance with 285076 D02 T Coil testing for CMRS IP 285076 D01 HAC Guidance v04 Change Notice 285076 D01 HAC Guidance v01 has been changed to a new revision under the same version to 285076 D01 HAC Guidance v0O1r01 Jtem 15 of 285076 D01 HAC Guidance v01 has been changed to see Item 15 above From 15 Only held to ear modes need to be tested The Form 731 application exhibits shall include a clear description justifying the features activated or not activated during testing of 285076 D01 HAC Guidance v01 Item 16 has been has been added which was the second sentence of Item 15 of 285076 D01 HAC Guidance v01 Items 16 through 24 of 285076 D01 HAC Guidance v01 are now 17 through 25 of 285076 DO1 HAC Guidance v01r01 12 15 2010 285076 D01 HAC Guidance v01r01has been changed to 285076 D01 HAC Guidance v02 Major revisions have been implemented due to FCC 10 145 released August 5 2010 and effective October 8 2010 which revised the Hearing Aid Compatibility rules in Section 20 19 01 25 2011 285076 D01 HAC Guid
11. e of a special mode necessary to meet the hearing aid compatibility standard for reducing the power under the provisions of Section 20 19 c 1 Permissive Changes Product Changes and Model Variations 24 Multiple compliance reports under one FCC ID that represent distinct models with different HAC ratings are permissible 25 A Class II permissive change application must contain a complete HAC compliance report for all applicable air interfaces bands 26 A Permissive Change is permitted for multi band and multi mode handsets that were previously tested under ANSI C63 19 2007 and can now be tested under ANSI C63 19 2011 to include all the additional bands and modes The new standard must be used to test all the modes and air interfaces covered in ANSI C63 19 2011 If the HAC rating changes then a new model designation must be assigned to ensure distinction from the prior version Consult WTB for further information on specific cases 1 Distinct models are defined in Section 20 19 a 3 ii If a manufacturer assigns different model designations solely to distinguish units sold to different carriers for either the same or different FCC ID or to signify other distinctions that do not relate to either form features or capabilities such designations shall not count as distinct models for purposes of compliance to the required schedules set out in Sections 20 19 c and d 285076 D01 HAC Guidance v04 6 27 28 29 30 Any
12. ected in annex D 7 table D 5 and values approaching the margin b If the handset uses the MIF vales predetermined by the test equipment manufacturer i Provide a separate exhibit or attestation signed from the applicant device manufacturer that the values used represent worst case Air interfaces and Operation of the device list the same MIF value specified by the test equipment manufacturer in the test report ii For the MIF values used document the version number version date of the MIF values provided manufacturer files etc and the supporting documentation for the related version number version and date values c When T coil testing is excluded in accordance with attachment KDB 285076 D02 T Coil testing for CMRS IP section 4 1 Applicants excluding T Coil Testing for CMRS Voice over IP transport the M rating at the acoustical location either tested or rated M4 under the low power exemption of ANSI C63 19 2011 clause 4 can be included in the report but should be noted in the Detailed Measurements section T coil measurement has not been made in accordance with the guidance issued by OET in KDB publication 285076 D02 T Coil testing for CMRS IP for that air interface 16 A PBA is required in the event an applicant performs and submits T coil tests in accordance with attachment KDB 285076 D02 T Coil testing for CMRS IP section 4 2 Applicants testing T Coil for CMRS Voice over IP transport Grant Note Codes 17
13. me air interfaces bands such that each air interface band transmission is contributing to the radiated field Until measurement procedures are provided for simultaneous transmissions results for devices offering this capability are not required to be tested in the simultaneous transmission mode Note transmitters radiating simultaneously establishing a single bonded connection are not considered concurrent simultaneous transmissions and must be evaluated 285076 D01 HAC Guidance v04 2 given in ANSI C63 19 2007 or ANSI C63 19 2011 separately At the present time the ANSI C63 19 standard does not provide simultaneous transmission test procedures b Handsets that provide concurrent connections using other modes such as time division multiplexing over the same air interface with an air interface band s given in ANSI C63 19 2007 or ANSI C63 19 2011 shall be tested in both modes non concurrent and concurrent to determine the worst case mode for applying the HAC rating The worst case mode shall be documented in the test report c All air interfaces bands that can be operated in concurrent connections mode with another air interface band simultaneous transmission or other concurrent connection mode shall be indicated in the test report The test report shall identify the mode simultaneous transmission or other and the operation with which the indicated mode is concurrent 11 Manufacturers that qualify for the Global System for M
14. n the test report that the air interfaces that have not been tested No associated T coil measurement has been made in accordance The option to meet the M3 HAC standard through a user selectable power reduction for GSM operations in the 1900 MHz band Section 20 19 e 1 c is available only to entities that otherwise would have qualified for the de minimis exception but must offer one hearing aid compatible handset because of their size See Section 20 19 e 1 B 285076 D01 HAC Guidance v04 3 with the guidance issued by OET in KDB publication 285076 D02 T Coil testing for CMRS IP d Air interface bands that operate in simultaneous or concurrent service modes transmission mode e All modes that may support Over the Top Voice transport modes that cannot be tested f If the GSM air interfaces in the 1900 MHz Band was tested using the option to reduce the power state in the test report the maximum power in the 1900 MHz band and the reduced power used for testing compliance to demonstrate compliance to the requirement that power be reduced by no more than 2 5 dB 15 MIF evaluation section M report C63 19 2011 a If the MIF values are tested a description of the method and test equipment manufacturer and model number used to establish the Modulation Index Factor MIF as defined in Clause 5 5 1 3 of the C63 19 2011 standard i Provide any justification for MIF values if the value is less than the sample values exp
15. obile communications GSM 1900 MHz band power reduction option and provide test results where the HAC rating is based on reduced power in the 1900 MHz band must provide in the Form 731 application filing a statement documenting that they are qualified and must document the required information in the test report and user s manual exhibits 12 A Form 731 application for certification that shows test results in the M4 or M4T4 category cannot declare a lower rating M3 M3T4 In all cases the test report must have test results demonstrating the same rating declared by the manufacturer and reported to the Wireless Telecommunications Bureau Test Report Exhibits 13 Test reports shall include the items indicated in Appendix A 14 In addition test reports shall include a matrix list of Air Interfaces and Bands M and T report see Appendix B example a A list of all air interfaces and bands supported by the handset indicating Air interfaces frequency bands that are defined in ANSI C63 19 2007 or ANSI C63 19 2011 that are and are not tested b For each air interface indicate the type of transport mode i e VO CMRS Voice Service DT Digital Transport only no voice VWD CMRS IP Voice Service and Digital Transport c When T coil testing is excluded in accordance with attachment KDB 285076 D02 T Coil testing for CMRS IP section 4 1 Applicants excluding T Coil Testing for CMRS Voice over IP transport include the following note i
16. ot discussed above that is disabled during testing must be clearly documented in the test report 38 For interpretations and explanations issued by C63 see http www c63 org documents misc posting new_interpretations htm An applicant has the option to submit the description of the EUT as a separate exhibit in the Operational Description and request long term or short term confidentiality 285076 D01 HAC Guidance v04 8 Appendix A Example of Test Report The following items should be included in a HAC test report for a handset applying for certification under Section 20 19 Modes Features and Capabilities for each model tested Justification of Held to Ear Modes Tested 1 Summary 2 Air Interfaces and Bands 3 Test Site Description 4 Description of Test System 5 Equipment List 6 Description of EUT 7 8 9 Test Procedure Test System Validation Calibration and Alignment Procedures MIF evaluation M report T Coil T report WwW N Detailed Measurements M and T Reports P Measurement Uncertainty Nn Calibration Certificates ON References and Supporting Test Data N Detailed Test Measurement Plots 285076 D01 HAC Guidance v04 9 Appendix B Air Interface 850 GSM 1900 GPRS EDGE 850 WCDMA 1900 UMTS HSPA 800 CDMA 1900 700 850 1700 Band MHz 1900 2450 5200 5300 5500 5800 VO CMRS Voic
17. s excluded in accordance with the guidance issued by OET in KDB publication 285076 D02 T Coil testing for CMRS IP add the following text manually Some T Coil tests have not been performed as permitted by the Commission policy 21 For air interfaces bands that have voice capability for which the grant note HX is used the following grant comments will be automatically added This mode of operation has the means to permit held to the ear telephone calls but has not been tested for hearing aid compatibility The device supports other modes which have been found to be compliant with the HAC rules 22 If the HAC rating requires a user selectable mode reducing the power for the GSM air interface in the 1900 MHz band then the following grant comment text shall be added HAC rating requires user activation of a special mode for GSM operation in the 1900 MHz band 7 The grant comment must list all HAC ratings for handsets under one FCC ID that have been offered and reported to the Commission as HAC compliant The format is HAC Ratings M T 200N M T 20YY after the with each distinctive rating model separated by a When a permissive change has been granted for a new distinctive model the new grant comment shall list all the HAC ratings offered under the one FCC ID even if the previous model is no longer available from the manufacturer 8 The grant comment HAC rating only evaluated for the specific configurations de
18. scribed in this filing is no longer required 285076 D01 HAC Guidance v04 5 Manual and Disclosures 23 The user manual shall include the required disclosure statements as specified in Section 20 19 f This includes as appropriate a Section 20 19 f 1 an explanation of the ANSI C63 19 rating system b Section 20 19 f 2 specified disclosure Section 20 19 f 2 i for handsets certified under ANSI C63 19 2011 and not tested for T Coil operations in accordance with the guidance issued by OET in KDB publication 285076 D02 T Coil testing for CMRS IP require disclosure that the handset does not meet the relevant rating s with respect to such operation s i This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses However there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service c Section 20 91 f 3 disclosure statement for HAC rated handsets operating over the GSM air interface in the 1900 MHz Band with a user selectable mod
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