AVG Email Server Edition (User Manual)
Contents
1. In the Description field you can write a short description of the attachment to be filtered In the If a mail message contains an attachment where field you can select the type of attachment File name or MIME type You can also choose a particular extension from the offered extensions list or you can type the extension wildcard directly In the Then field you can decide whether to block the defined attachment or accept it 31 ava 8 FAQ and Technical Support Should you have any problems with your AVG either business or technical please refer to the FAQ section of the AVG website at http www avg com If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Get help online 322. 12 ava 5 Email Scanners for MS Exchange 5 1 Overview Basic overview of the individual Email Scanner server components EMS routing Email Scanner for MS Exchange routing Transport Agent Checks all incoming outgoing and internal email messages going through the MS Exchange HUB role Available for MS Exchange 2007 2010 2013 and can be installed for HUB role only e EMS SMTP Email Scanner for MS Exchange SMTP Transport Agent Checks all email messages coming through the MS Exchange SMTP interface Available for MS Exchange 2007 2010 2013 only and can be installed for both EDGE and HUB roles EMS VSAPI Email Scanner for MS Exchange VSAPI Checks all email messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed Click a required component icon to open its interface All the components share the following common control buttons and links AVG Email Server Edition Email Scanner for MS Exchange routing TA 0 Checked email messages 0 Detected threats High severity Medium severity Information Scan results Refresh statistical values to Settings eee Details Email Scanner for MS Exchange routing TA checks all email messages routed through the MS Exchange HUB server role When detected viruses are moved to Virus Vault or completely removed e ENABLED DISABLED clicking this button turns the selected component
3. AVG AVG Email Server Edition User Manual Document revision 2015 11 23 3 2015 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners HE ava Contents 1 Introduction 2 AVG Installation Requirements 2 1 Operation Systems Supported 2 2 Email Servers Supported 2 3 Hardware Requirements 2 4 Uninstall Previous Versions 2 5 MS Exchange Service Packs 3 AVG Installation Process 3 1 Installation Launch 3 2 License Agreement 3 3 Activate Your License 3 4 Select Installation Type 3 5 Custom Install Custom Options 3 6 Installation Completion 4 After Installation 5 Email Scanners for MS Exchange 5 1 Overview 5 2 Email Scanner for MS Exchange routing TA 5 3 Email Scanner for MS Exchange SMTP TA 5 4 Email Scanner for MS Exchange VSAPI 5 5 Detection Actions 5 6 Mail Filtering 6 Anti Spam Server for MS Exchange 6 1 Anti Spam Principles 6 2 Anti Spam Interface 6 3 Anti Spam Settings 7 AVG for Kerio MailServer 7 1 Configuration 8 FAQ and Technical Support N DAN ADA HAH VW hRW WW W he 13 13 14 16 iL 19 20 22 22 22 23 28 28 32 avc 1 Introduction This user manual provides comprehensive documentation for AVG Email Server Edition Congratulations on your purchase of AVG Email Server Edition AVG Email Server Edition is one of a range of award winning AVG products designed to provide you
4. Intel Pentium CPU 1 5 GHz 500 MB of free hard drive space for installation purposes e 512 MB of RAM memory Recommended hardware requirements for AVG Email Server Edition are Intel Pentium CPU 1 8 GHz 600 MB of free hard drive space for installation purposes e 512 MB of RAM memory ava 2 4 Uninstall Previous Versions If you have an older version of AVG Email Server installed you will need to uninstall it manually before installing AVG Email Server Edition You must manually perform the uninstallation of the previous version using the standard windows functionality G From the start menu Start Settings Control Panel Add or Remove Programs select the correct program from the list of installed software or you can do this maybe even easier via menu Start All Programs AVG Uninstall AVG If you have previously used the AVG 8 x or older version do not forget to uninstall also individual server plug ins Note It will be necessary to restart the store service during the uninstallation process Exchange plug in run setupes exe with the uninstall parameter from the folder where the plug in was installed e g C AVG4ES2K setupes exe uninstall Lotus Domino Notes plug in run setup n exe with the uninstall parameter from folder where the plug in was installed e g C AVG4LN setupln exe uninstall 2 5 MS Exchange Service Packs There is no service pack required for MS Exchange 2003 Server however
5. actions sub item you can choose automatic actions that should take place during the scanning process The actions are available for the following items 19 ava High severity detections malicious codes that copy and spread themselves often unnoticed until the damage is done Medium severity detections such programs in general vary from positively serious to only potential threats to your privacy Information severity detections includes all detected potential threats that cannot be classified as any of the above categories Use the roll down menu to choose an action for each item None no action will be taken e Move to Vault the given threat will be moved to Virus Vault Remove the given threat will be removed To select a custom subject text for messages that contain the given item threat check the Mark subject with box and fill in a preferred value The last mentioned feature is not available for Email Scanner for MS Exchange VSAPI 5 6 Mail Filtering AVG Email Server Edition Advanced Settings Appearance TE Attachment Filter Temporarily Disable AVG Protection C Remove attachments incoming emails only Computer Protection Scans Schedules Update Remove files with these comma separated extensions Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Exchan Email Scanner for MS Exchange Email Sca
6. it is recommended to keep your system as up to date with the latest service packs and hotfixes as possible in order to obtain maximal available security Service Pack for MS Exchange 2003 Server optional http www microsoft com en us download details aspx id 9664 At the beginning of the setup all system libraries versions will be examined If it is necessary to install newer libraries the installer will rename the old ones with a delete extension They will be deleted after the system restart Service Pack for MS Exchange 2007 Server optional http www microsoft com downloads details aspx Family ID 44c66ad6 f185 4a1d a9ab 473c 1188954c amp displaylang en Service Pack for MS Exchange 2010 Server optional http www microsoft com en us download details aspx id 28190 ava 3 AVG Installation Process To install AVG on your computer you need to get the latest installation file You can use the installation file from the CD that is a part of your box edition but this file might be out of date Therefore we recommended getting the latest installation file online You can download the file from the AVG website at http www avg com download prd msw There are two installation packages available for your product for 32bit operating systems marked as x86 and for 64bit operating systems marked as x64 Be sure to use the correct installation package for your specific operating system During the installation p
7. message is filtered by an attachment filter O Discard the message when selected the infected or filtered message will be deleted Deliver the message with the malicious code removed when selected the message will be delivered to the recipient but without the possibly harmful attachment Forward the original message to administrator address when selected the virus infected message is forwarded to the address specified in the address text field Forward the filtered message to administrator address when selected the filtered message is forwarded to the address specified in the address text field If a part of message cannot be scanned e g encrypted or corrupted file If a part of message cannot be scanned e g encrypted or corrupted file Deliver the original message with a prepended warning Reject the message as if it was a virus use the settings above This frame specifies the action to be taken when part of the message or attachment cannot be scanned O o Deliver the original message with a prepared warning the message or attachment will be delivered unchecked The user will be warned that the message may still contain viruses Reject the message as if it was virus the system will react the same way as when a virus 29 ava was detected i e the message will be delivered without any attachment or rejected This option is safe but sending password protected archives wil
8. with peace of mind and total security for your server As with all AVG products AVG Email Server Edition has been completely re designed from the ground up to deliver AVG s renowned and accredited security protection in a new more user friendly and efficient way AVG has been designed and developed to protect your computing and networking activity Enjoy the experience of full protection from AVG Note This documentation contains description of specific Email Server Edition features Should you require information about other AVG features please consult the user guide to Internet Security edition which contains all the necessary details You can download the guide from the http www avg com HE ava 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG Email Server Edition is intended to protect mail servers running under the following operating systems Windows 2012 Server R2 Edition Windows 2012 Server Edition x86 and x64 Windows 2008 Server R2 Edition Windows 2008 Server Edition x86 and x64 Windows 2003 Server x86 x64 SP1 2 2 Email Servers Supported The following mail servers are supported MS Exchange 2003 Server version MS Exchange 2007 Server version MS Exchange 2010 Server version e MS Exchange 2013 Server version Kerio MailServer version 6 7 2 and higher 2 3 Hardware Requirements Minimum hardware requirements for AVG Email Server Edition are
9. 5 3 Email Scanner for MS Exchange SMTP TA The configuration for the Email Scanner for MS Exchange SMTP Transport Agent is exactly the same as in the case of routing transport agent For more information please see the Email Scanner for MS Exchange routing TA chapter above There are also these sub items available in the following tree structure Detection actions e Mail filtering 16 ava 5 4 Email Scanner for MS Exchange VSAPI This item contains settings of the Email Scanner for MS Exchange VSAPI AVG Email Server Edition Appearance Sounds Temporarily Disable AVG Protection Computer Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Exchan Email Scanner for MS Exchange Email Scanner for MS Exchange B Email Scanner for MS Exchange Detection actions Mail Filtering Remote Admin O aa HH As Advanced Settings Basic Settings Enable component Lanquage Default install language Scan settings Background scan C Proactive scan incoming messages Scan RTF O Do not scan outgoing messages MS Exchange 2007 2010 Number of scanning threads 3 Scan timeout 180 seconds Scanning Properties Use heuristics Report potentially unwanted applications and spyware threats C Report enhanced set of potentially unwanted applications lg A The Basic Settings section contains t
10. AVG Protecti Turn on Anti Spam protection Computer Protection Scans Seales C Update Exceptions Virus Vault AVG Self Protection Modify subject for messages marked as spam Privacy Preferences SPAM Ignore Error Status Server components B Anti Spam Server for MS Excl Settings Performance Whitelist Blacklist Expert Settings Email Scanner for MS Exchan ei O C Anti Spam Settings Mark message as spam if the score is greater or equal to More Aggressive Less Aggressive In this dialog you can check the Turn on Anti Spam protection checkbox to allow forbid the anti spam scanning of email communication In this dialog you can also select more or less aggressive scoring measures The Anti Spam filter assigns each message a score i e how similar the message content is to SPAM based on several dynamic scanning techniques You can adjust the Mark message as spam if the score is greater or equal to setting by either typing the value 50 to 90 or by moving the slider left or right Here is a general review of the scoring threshold Value 90 Most incoming email messages will be delivered normally without being marked as spam The most easily identified spam will be filtered out but a significant amount of spam may still be allowed through Value 80 89 Email messages likely to be spam will be filtered out Some non spam messages may be incorrectly filtered as well Value 60 79 Considered as a quite aggress
11. Scan options the on access scanner will be still active when an user will try to download a message with the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Do not scan outgoing messages MS Exchange 2007 2010 2013 with both VSAPI and Routing Transport Agent routing TA server components installed it doesn t matter if its on one single server or two different ones it may occur that outgoing mail is scanned twice The first scan is done by VSAPI On access scanner while the second one by the Routing Transport Agent This might cause certain server slowdowns and moderate delays in sending emails If you re sure that you have both server components installed and active you can choose to avoid this double outgoing email scanning by checking this box and disabling the VSAPI On access scanner Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of threads is computed as number of processors 1 divided by 2 The maximum number of threads is computed as Number of Processors multiplied by 5 1 If the value is the minimum or lesser value or the maximum or greater the default value is used Scan Timeout the maximum continuous interv
12. TION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEHALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED CONFIRM THAT YOU ARE 13 YEARS OF AGE OR OLDER AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS INCLUDING THE TERMS AND CONDITIONS REFERENCED IN SECTION 4 AND ACKNOWLEDGE THAT AVG TECHNOLOGIES MAY E This dialog allows you to read the license conditions Use the Printable version button to open the license text in a new window Press the Accept button to confirm and continue to the next dialog 3 3 Activate Your License In the Activate your License dialog you have to fill in your license number Enter your license number into the License Number text field The license number will be in the confirmation email that you received after purchasing your AVG on line You must type in the number exactly as shown If the digital form of the license number is available in the email it is recommended to use the copy and paste method to insert it AVG Installer Activate Your License Example IQNP6 9BCA8 PUQU2 A SHCK GP338L 930CB If you purchased your AVG software online your license number have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the package Please ensu
13. al in seconds for one thread to access the message that is being scanned the default value is 180 seconds The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Applications and Spyware threats check this option to report the presence of potentially unwanted applications and spyware Report enhanced set of Potentially Unwanted Applications check to detect extended package of spyware applications that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or applications that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal applications and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Email attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions section part Information see below The following options are available 18 ava Report password
14. component Computer Protection Scans Schedules Update Certify messages BEL The message does not contain any threats Virus Vault AVG Self Protection Scanning Properties Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Exchan C Report enhanced set of potentially unwanted applications Basic Settings a Lanquage E Default install language o e Use heuristics Report potentially unwanted applications and spyware threats B Email Scanner for MS Exchange Scan inside archives Detection actions Mail Filtering Email Scanner for MS Exchange Automatic actions over following reports could be specified under Detection Email Scanner for MS Exchange actions subkey These reports are of the Information severity Email Attachment Reporting Remote Admin O Report password protected archives KO o ee T O C The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language Certify messages check this if you wish to add a certification note to all scanned messages You can customize the message in the next field The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Applications and Spyware threats check this option to report the presence of potentially unwant
15. ed applications and spyware Report enhanced set of Potentially Unwanted Applications check to detect extended package of spyware applications that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or applications that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal applications and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Email attachments reporting section allows you to choose which items should be reported during scanning lf checked each email with such an item will contain INFORMATION tag in the message subject This is the default configuration which can be easily amended in the Detection actions section part Information see below 15 HE ava The following options are available Report password protected archives e Report password protected documents Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure Detection actions e Mail filtering
16. end server High end server The Anti Spam engine will be set based on this configuration profile local resources available and historical traffic patterns Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status E Server components E Anti Spam Server for MS Exc Settings Performance Whitelist Blacklist Expert Settings Email Scanner for MS Exchan Fi aaa O asa Enable online checking If enabled the Anti Spam engine will communicate with the Mailshell SpamLabs servers to determine better scoring ok o The Engine performance settings dialog linked to via the Performance item of the left navigation offers the Anti Spam component performance settings Mowe the slider left or right to change the level of scanning performance ranging between Low memory High performance modes Low memory during the scanning process to identify spam no rules will be used Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor e High performance this mode will consume large amount of memory During the scanning process to identify spam the following features will be used rules and spam database cache basic and advanced rules spammer IP addresses and spammer databases The Enable on line checking item is on by default It results in more precise spam detection via communication with the Mailshell servers i e the
17. he following options Enable component uncheck to disable the whole component Language select preferred component language The Scan settings section Background Scan you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users mailbox folders it is submitted to AVG for Exchange Server to be scanned Scanning and searching for the not examined objects runs in parallel A specific low priority thread is used for each database which guarantees other tasks e g email messages storage in the Microsoft Exchange database are always carried out preferentially Proactive Scan incoming messages You can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here This scanning occurs when an item is delivered to a folder but a request has not been made by a client As soon as messages are submitted to the Exchange store they enter the global scanning queue as low priority maximum of 30 items They are scanned on the first in first out FIFO basis If an item is accessed while still in the queue it is changed to high priority 17 ava Overflow messages will continue to the store unscanned Even if you disable both Background Scan and Proactive
18. ive configuration Email messages that are possibly spam will be filtered out Non spam messages are likely to be caught as well Value 50 59 Very aggressive configuration Non spam email messages are as likely to be caught as real spam messages This threshold range is not recommended for normal use You can further define how the detected spam email messages should be treated 23 6 3 2 Performance HHA ava Modify subject for messages marked as spam tick this check box if you would like all messages detected as spam to be marked with a specific word or character in the Email subject field the desired text can be typed in the activated text field Ask before reporting wrong detection provided that during the installation process you agreed to participate in the Product Improvement Programme this programme helps us to collect up to date information on the latest threats from all participants worldwide and in return we can improve protection for everyone i e you allowed reporting of detected threats to AVG The reporting is taken care of automatically However you may mark this check box to confirm you want to be asked before any detected spam gets reported to AVG to make sure the message should really be classified as spam ANG Email Server Edition Appearance Sounds Temporarily Disable AVG Protecti Computer Protection Scans Schedules Update Advanced Settings Engine Performance Settings Ca Low
19. l be virtually impossible 7 1 2 Attachment Filter In the Attachment Filter menu there is a list of various attachment definitions Attachment Filter JV Enable attachment filter If a message attachment is blocked by this Filter The attachment will be removed from the message and the message will be delivered to the recipient J Send the sender a warning informing that the attachment was not delivered Forward the original message to administrator address Forward the filtered message to administrator address Description 0 E3 Fie name exe Block EXE files GAFile name com Block COM files t ie Filename scr Block Screenshot Files GAFile name bat Block BAT files 4 Add Edit You can enable disable filtering of mail attachments by selecting the Enable attachment filter checkbox Optionally you can change the following settings Remove Send a warning to sender that the attachment was not delivered The sender will receive a warning from Kerio MailServer that he she has sent a message with a virus or blocked attachment Forward the original message to administrator address The message will be forwarded as it is with the infected or forbidden attachment to a defined email address regardless of whether it is a local or an external address Forward the filtered message to administrator address The message without its infected or prohibited attachment will be apart fr
20. ll email messages coming through the MS Exchange SMTP interface can be installed for both EDGE and HUB roles Email Scanner for MS Exchange VSAPI Checks all email messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed For Exchange 2003 users only Anti Spam and Email Scanner VSAPI components are available Continue by pressing the Next button ava 3 6 Installation Completion If you selected the Remote Administration module during module selection then the final screen will allow you to define the connection string for connecting to your AVG DataCenter AVG Installer AVG Email Server Edition Congratulations Your software has been successfully installed AVG Data Center specification J I want to improve my security by participating in AVG Product Improvement Program in accordance with AVG Privacy Policy This dialog also allows you to decide whether you want to participate in the Product Improvement Program that collects anonymous information on detected threats in order to increase the overall Internet security level If you agree with this statement please keep the I want to improve my security by participating in AVG Product Improvement Program in accordance with AVG Privacy Policy option checked the option is confirmed by default Confirm your choices by clicking the Finish button AVG is now installed on your computer and f
21. m Options AVG Installer ANG Email Server Edition Custom Options Component Selection v Additional installed languages Other available languages V Server V Remote Admin E Default The Component selection section displays an overview of all AVG components that can be installed If the default settings do not suit you you can remove add specific components However you can only select from components that are included in your purchased AVG edition Only those components will be offered to be installed within the Component Selection dialog Remote Admin if you intend to connect AVG to an AVG DataCenter AVG Network Editions then you need to select this option Additional installed languages you can define which language s AVG should be installed in Check the Additional installed languages item and then select the desired languages from the respective menu ava Basic overview of the individual server components under the Server branch Anti Spam Server for MS Exchange Checks all incoming email messages and marks unwanted emails as SPAM It uses several analyzing methods to process each email message offering maximum possible protection against unwanted email messages Email Scanner for MS Exchange routing Transport Agent Checks all incoming outgoing and internal email messages going through the MS Exchange HUB role Email Scanner for MS Exchange SMTP Transport Agent Checks a
22. nner for MS Exchange E Email Scanner for MS Exchange Detection actions Mail Filtering Remote Admin O oma ao o In the Mail Filtering sub item you can choose which attachments should be automatically removed if any The following options are available e Remove attachments check this box to enable the feature 20 HE ava Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the box with file extensions you wish to automatically remove Separate the extensions with comma Move filtered attachments into virus vault check if you don t want the filtered attachments to be removed completely With this box checked all attachments chosen in this dialog will be automatically moved into the Virus Vault quarantine environment It is a safe place to store potentially malicious files you can view and examine them without endangering your system The Virus Vault can be accessed from the upper menu of your AVG Email Server Edition main interface Simply left click the Options item a choose Virus Vault item from the drop down menu 21 HE ava 6 Anti Spam Server for MS Exchange 6 1 Anti Spam Principles Spam refers to unsolicited email mostly advertising a product or service that is mass mailed to a huge number of email addresses at a time filling recipients mail boxes Spam does not refer to legitimate c
23. om the actions selected below forwarded to the specified email address This can be used to verify the correct functioning of the antivirus and or attachment filter In the list of extensions each item has four fields Type specification of the kind of attachment determined by the extension given in the Content field 30 HE ava Possible types are File name or MIME type You can select the respective box in this field to include exclude the item from attachment filtering Content an extension to be filtered can be specified here You can use operation system wildcards here for example the string doc stands for any file with the doc extension and any other extension following Action define action to be performed with the particular attachment Possible actions are Accept accept the attachment and Block an action will be performed as defined above the list of disabled attachments Description description of the attachment is defined in this field An item is removed from the list by pressing the Remove button You can add another item to the list by pressing the Add button Or you can edit an existing record by pressing the Edit button The following window then appears s Attachment Filter x Description EAT Files IF an email message contains an attachment where File name x is bat Then Block the attachment Accept the attachment mes
24. om the listed addresses domains will be identified as spam Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by direct entry of each email address or by importing the whole list of addresses at once The following control buttons are available Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Import you can import your existing email addresses by selecting this button The input file can be a text file in plain text format and the content must contain only one item address domain name per line WAB file or the import can be done from Windows Address Book or Microsoft Office Outlook Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file 6 3 5 Expert Settings This branch contains extensive setting options for the Anti Spam component These settings are intended exclusively for experienced users typically network administrators who need to configure the antispam protection in full detail for the best protection of mail servers For this reason there is no extra help available for the individual dialogs however there is a brief description of each respective option directly in the user interface We strongly recommend not changing any set
25. ommercial email for which consumers have given their consent Spam is not only annoying but also can often be a source of scams viruses or offensive content Anti Spam checks all incoming email messages and marks unwanted emails as SPAM It uses several analyzing methods to process each email message offering maximum possible protection against unwanted email messages 6 2 Anti Spam Interface AVG Email Server Edition Anti Spam Server for MS Exchange Component version Last database update Checked email messages Detected SPAM messages Phishing emails found statistical values oO Settings eee Details Anti Spam Server for MS Exchange checks all incoming email messages and marks unwanted emails as SPAM It uses several analyzing methods offering maximum possible protection This dialog contains a brief information about the functionality of the server component information on its current status Enabled Disablea and some statistics Available buttons and links ENABLED DISABLED clicking this button turns the selected component on off if the component is on the button and the text are green if it s off they are red Refresh statistical values updates stats displayed above Settings use this button to open advanced Anti Spam settings 22 ava 6 3 Anti Spam Settings 6 3 1 Settings AVG Email Server Edition Advanced Settings Appearance a Sounds Temporarily Disable
26. on off if the component is on the button and the text are green if it s off they are red e Scan Results 13 ava Opens a new dialog where you can review scan results ANG Email Server Edition OR vac days O Show selection From To O Show all Subject Threat name Here you can check messages divided into several tabs according to their severity See configuration of individual components for amending the severity and reporting By default there are displayed only results for the last two days You can change the displayed period by amending the following options o Show last insert preferred days and hours o Show selection choose a custom time and date interval o Show all Displays results for the whole time period Use Refresh button to reload the results e Refresh statistical values updates stats displayed above Clicking the Settings working button opens advanced settings for the selected component you will find more information on individual settings of all components in the chapters below 5 2 Email Scanner for MS Exchange routing TA To open the settings of Email Scanner for MS Exchange routing transport agent select the Settings button from the interface of the component From the Server components list select the Email Scanner for MS Exchange routing TA item 14 AVG Email Server Edition Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Enable
27. protected archives e Report password protected documents Report files containing macro Report hidden extensions Generally some of these features are user extensions of the Microsoft VSAPI 2 0 2 5 application interface services For the detailed information on the VSAPI 2 0 2 5 please refer to the following links and also the links accessible from the referenced ones e http support microsoft com default aspx scid kb en us 328841 amp Product exch2k for information on Exchange and antivirus software interaction e http support microsoft com default aspx scid kb en us 823166 for information on additional VSAPI 2 5 features in Exchange 2003 Server application There are also these sub items available in the following tree structure Detection actions e Mail filtering 5 5 Detection Actions AVG Email Server Edition Advanced Settings Appearance Sounds Temporarily Disable AVG Protection High severity detections Computer Protection Move to Vault Scans Schedules Update Move to Vault Detection actions automatic actions o e Medium severity detections o e Exceptions Virus Vault AVG Self Protection None Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Exchan Email Scanner for MS Exchange Email Scanner for MS Exchange E Email Scanner for MS Exchange Detection actions Mail Filtering Remote Admin O C Information severity detections In the Detection
28. re you copy the number correctly Press the Next button to continue the installation process 3 4 Select Installation Type AVG Installer AVG Email Server Edition Select type of installation Express Install recommended Install all standard features Custom Install Choose which features to install Recommended for advanced users The Select type of Installation dialog offers the choice of two installation options Express Install and Custom Install ava For most users it is highly recommended to keep to the Express Install that installs AVG in fully automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG application Custom Install should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements Upon selecting the Custom Install the Destination folder section appears in the lower part of the dialog It allows you to specify the location where AVG should be installed By default AVG will be installed to the program files folder located on drive C If you want to change this location use the Browse button to display the drive structure and select the respective folder 3 5 Custom Install Custo
29. rocess you will be asked for your license number Please make sure you have it available before starting the installation The number can be found in the CD packaging If you purchased your copy of AVG on line your license number will have been delivered to you via email Once you have downloaded and saved the installation file on your hard drive you can launch the installation process The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 3 1 Installation Launch AVG Installer AVG Welcome to AVG Installer Please select your language English bi The installation process always starts with this window In here you select the language used for the installation process and press the Next button You will be able to choose also additional languages for the application interface later during the installation process HE ava 3 2 License Agreement AVG Installer AVG Welcome to AVG Installer By installing this product you are agreeing to the following terms and conditions of the AVG License Agreement and the AVG Fair Processing Notice IMPORTANT READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OP
30. scanned data will be compared with Mailshell databases online Generally it is recommended to keep the default settings and only change them if you have a valid reason to do so Any changes to this configuration should only be done by expert users 24 HE ava 6 3 3 Whitelist The Whitelist item opens a dialog with a global list of approved sender email addresses and domain names whose messages will never be marked as spam AVG Email Server Edition Advanced Settings Appearance E hands Approved Email Senders List Temporarily Disable AVG Protecti Approved Email Senders List Computer Protection cans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Server components Anti Spam Server for MS Excl Settings BHA Performance Whitelist Blacklist Expert Settings Email Scanner for MS Exchan ee O osm J To o In the editing interface you can compile a list of senders that you are sure will never send you unwanted messages spam You can also compile a list of full domain names e g avg com that you know do not generate spam messages Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by direct entry of each email address or by importing the whole list of addresses at once The following control buttons are available Edit press this button to open a dialog where you can manually en
31. tent Filter iam Spam Filter Antivirus H Archiving amp Backup Internet Connection 7 S POP3 Download GR ETRN Download F Remote Administration E SSL Certificates a Advanced Options OW Definitions H G Domain Settings EB amp Status He Logs 3 Configuration fs Kerio MailServer Configuration Content Filter localhost 44337 A Admin Fe Ready Clicking the Content Filter item will display a dialog with three items Spam Filter Antivirus see section Antivirus Attachment Filter see section Attachment Filter 28 HE ava 7 1 1 Antivirus To activate AVG for Kerio MailServer select the Use external antivirus checkbox and choose the AVG Email Server Edition item from the external software menu in the Antivirus usage frame of the configuration window Antivirus usage Use integrated McAfee antivirus engine J Use external antivirus ave Email Server Edition x Options In the following section you can specify what to do with an infected or filtered message e If a virus is found in a message If a virus is Found in a message Discard the message Deliver the message with the malicious code removed Forward the original message to administrator address Forward the filtered message to administrator address This frame specifies the action to be carried out when a virus is detected in a message or when a
32. ter a list of addresses you can also use copy and paste Insert one item sender domain name per line Import you can import your existing email addresses by selecting this button The input file can be a text file in plain text format and the content must contain only one item address domain name per line WAB file or the import can be done from Windows Address Book or Microsoft Office Outlook Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file 25 ava 6 3 4 Blacklist The Blacklist item opens a dialog with a global list of blocked sender email addresses and domain names whose messages will always be marked as spam AVG Email Server Edition Advanced Settings Appearance Sounds Temporarily Disable AVG Protecti Blocked Email Senders List Computer Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status E Server components E Anti Spam Server for MS Excl Settings Performance Whitelist Blacklist Expert Settings Email Scanner for MS Exchan ee Blocked Email Senders List Hea a ase In the editing interface you can compile a list of senders that you expect to send you unwanted messages spam You can also compile a list of full domain names e g spammingcompany com that you expect or receive spam messages from All email fr
33. tings unless you are fully familiar with the advanced settings for 26 HE ava Spamcatcher MailShell Inc Any inappropriate changes may result in bad performance or incorrect component functionality If you still believe you need to change the Anti Spam configuration at the very advanced level please follow the instructions provided directly in the user interface Generally in each dialog you will find one single specific feature that you can edit its description is always included in the dialog itself e Filtering language list country list approved IPs blocked IPs blocked countries blocked charsets spoofed senders e RBL RBL servers multihit threshold timeout maximum IPs e Internet connection timeout proxy server proxy authentication 27 HE ava 7 AVG for Kerio MailServer 7 1 Configuration The anti virus protection mechanism is integrated directly into the Kerio MailServer application In order to activate email protection of Kerio MailServer by the AVG scanning engine launch the Kerio Administration Console application In the control tree on the left side of the application window choose the Content Filter sub branch in the Configuration branch s localhost Administration Console for Kerio MailServer Oj x File Help A Content Filter p Spam Filter Attachment Filter y Kerio MailServer I ER Configuration EP Services 4 SMTP Server G9 Con
34. ully functional The program is running in the background in fully automatic mode 10 4 After Installation Immediately after the installation is done the AVG Email Server Edition main screen appears ENE AVG Email Server Edition Reports i Support Options v You are protected Computer AntiVirus protects your computer from viruses spyware worms and trojans Computer component is active Show notification This manual only deals with the A VG Email Server Edition specific features all other components and settings are being described in the AVG Desktop manual To access the main server components dialog click the Server button the one circled in red in the screenshot above You will see the following screen AVG Email Server Edition lt Server Anti Spam Anti Spam Server for MS Exchange filters SPAM messages and protects against phishing attacks Anti Spam Server for MS Exchange component is active Show notification 11 HE ava Please note that all server components will be available unless you chose not to install some of them during the installation process of course only if you are using MS Exchange 2007 or higher MS Exchange 2003 only supports Anti Spam and Email Scanner VSAPI components To individually setup protection for your mail server follow the appropriate chapter e Email Scanners for MS Exchange e Anti Spam Server for MS Exchange e AVG for Kerio MailServer
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