Quadro FXO 4 Manual I: Installation Guide
Contents
1. Fig I 34 Registration form Quadro FXO 4 SW Version 5 3 x 37 Quadro FXO 4 Manual Installation Guide Appendix PC DHCP Settings Appendix PC DHCP Settings The Quadro FXO 4 LAN port has a DHCP server that provides DHCP IP addresses to de vices connected to the LAN either directly or through an Ethernet hub or switch Appendix A describes how to configure Windows PCs for DHCP The PC used to access the Quadro FXO 4 must meet the following conditions e TCP IP network protocol has to be installed e DHCP has to be activated to request the IP address automatically Please Note If your PC is already configured for DHCP then simply power it on Verify the LAN LED is lit If not check the cable connections Follow the instructions below to install TCP IP and enable DHCP functionality TCP IP and DHCP under Windows 2000 Windows XP Windows 2000 and Windows XP PCs with Ethernet cards or adapters normally are confi gured with a TCP IP network connection by default Nothing additional needs to be installed To enable the DHCP functionality you may have to modify the properties of TCP IP 215 x i File Edit View Favorites Toots Ady SP 1 Click the Start button Choose Settings then Om O P Pan Control Panel Address Network Connections g Go 2 Double click on the Network Connection icon LAN or High Speed Internet to open the corresponding window Select Lo cal Area Connection with the righ2. 5 RJ 45 socket to attach the Internet Uplink WAN via an Ethernet CAT 5 cable Quadro FXO 4 SW Version 5 3 x 6 Quadro FXO 4 Manual Installation Guide Hardware Overview Quadro FXO 4 s Front Panel LEDs BUSY green off No power Status of CPU on or blinking Normal activity blinking yellow green event occurred details specified in on yellow the System Event section of the Man device is booting agement interface n red blinking red green error or system is booting system unusable on green blinking red yellow system is operational emergency firmware is needed blinking red green red yellow firmware update LINE 1 green on line in use Status of the FXO LINE 1 off line not in use LINE 2 green on line in use Status of the FXO LINE 2 off line not in use LINE 3 green on line in use Status of the FXO LINE 3 off line not in use LINE 4 green on line in use Status of the FXO LINE 4 off line not in use LED Indication during a firmware update A firmware update is indicated by the yellow red green Info Fault LED It will blink red green for about five minutes while the firmware is updated The Quadro FXO 4 will then re boot au tomatically showing the boot LED sequence INFO FAULT yellow red green System information LED Indication during a boot sequence A boot sequence is indicated as follows The yellow red green Info Fault LED will glow red for a few seconds then turn to yellow for ano
3. User Right Management page Choose admin from the list and press the Change Password functional button from the User Right Management page toolbar For Administrator account the page contains two parts one for GUI Access Password the other one for Phone Access Password sat Main System Users Telephony Internet Uplink Network Ccp gl quadro Change Password Account Name admin GUI Access Password Phone Access Password Old Password ose New Password Confirm New Password asccese Please check your pending events Copyright C 2003 2012 Epygi Technologies Ltd All rights reserved Fig 1 36 Change Password page The GUI Access Password offers the following components e The Old Password field requires the current password of the Administrator An error message prevents entering the wrong password e The New Password field requires a new password for the Administrator Reen tering the new password in the Confirm New Password field will confirm the new password The New Password field is checked against its strength and you may see how strong is your inserted password right below that field Up to twenty 0 20 digits and symbols are allowed Quadro FXO 4 SW Version 5 3 x 40 Quadro FXO 4 Manual Installation Guide Appendix Changing the Administrator s Password i epygi Main System Users Telephony Internet Uplink Network lo quadro Change Password Account Name admin GUI Access Pas
4. FXO 4 SW Version 5 3 x Quadro FXO 4 Manual Installation Guide Installing the Quadro FXO 4 Connecting the Hardware te AAA A Fig l 4 Connecting the Hardware e Verify the product package contents are complete Refer to the contents sheet included in the packaging to determine if all the items were shipped in the box e Connect the Quadro FXO 4 s LINE ports to your PBX or the trunk from the PSTN Cen tral Office e If the Quadro FXO 4 is used as a standalone gateway a PC may be connected via a straight CAT 5 cable with an RJ45 connector to the LAN socket of the Quadro FXO 4 If a hub or switch shall be connected use a crossover cable from the LAN interface of the Quadro FXO 4 to the hub or switch The LAN port is not needed if Quadro FXO 4 shall be used as a LINE expansion e lf the Quadro FXO 4 shall be used as a standalone gateway connect its WAN port to the Internet service via a cable or DSL modem In this case you should enable the fire wall as it is disabled by default Connect the WAN port of the Quadro FXO 4 to the LAN port of the Quadro IP PBX to use the Quadro FXO 4 as an LINE expansion for the Quadro IP PBX e When using a DSL or Cable modem power up the modem before the Quadro e Connect the power adapter to the POWER port on the Quadro FXO 4 s rear panel and plug the power adapter into a power outlet Only use the original power adapter and plug it into a power strip with surge protection or to a
5. does cause harmful interference to radio or television re ception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and device Connect the equipment to an outlet different from the receiver Consult a dealer or an experienced Radio TV technician for assistance You are cautioned that any change or modification to the equipment not expressly approved by the manufacturer could void the user s authority to operate this device Administrative Council for Terminal Attachments ACTA Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ATCA If the Quadro FXO 4 causes harm to the telephone network the telephone company will notify you in advance that tempo rary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is ne cessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the
6. enter the IP address you were assigned by your ISP Keep Connection alive checkbox enables keeping the connection alive by sending control packets dedicated for the link state verification Click the Next button to display the WAN Interface Configuration page WAN Interface Configuration If your ISP requires a specific MAC address e g for authentication it can be entered on this page The required MAC address can be entered into the User defined field If a specif ic MAC address is not required leave the default selection This device selected Quadro FXO 4 SW Version 5 3 x 19 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 ygi Main System Users Telephony internat Uplink Herwok Eep PL P aaa Internet Configuration Wizard WAN Intertace Configuration MAL Ad r es Ae sionimecd OMOTO HE LAS em gibig Maman analai Lit MTU tu 1600 Bytet Previque Fig 1 18 WAN Interface Configuration page Click Next to display the DNS Settings for the LAN Interface page DNS Settings Select Fixed Nameserver and enter its IP address If you use your DHCP server and if it will deliver a DNS server you may select Dynamically by Provider When using a static IP ad dress fixed values must be entered F T bisin System ters Telephony internet Uplink Matwork DYel qm ni Internet Configuration Wizard DNS Settings Hamesene asaegnment Opmanicalls by p
7. gam divers Tipis etl red TT Call Routing Table Sage Cela vee oe Fig 2 Call Routing table on Quadro IP PBX FXO Settings page becomes read only on the Quadro FXO 4 7 Main System Users Telephony Internet Uplink Network Cep gl quadroFXO FXO Settings FXO Lines Enabled Allowed Call Type Route Incoming Call to PSTN Number FXO 1 Both incoming and outgoing calls loo FXO 2 Both incoming and outgoing calls loo FXO 3 Both incoming and outgoing calls loo FXO 4 Both incoming and outgoing calls loo Please check your pending events Copyright C 2003 2012 Epygi Technologies Ltd All rights reserved Fig 3 FXO Settings page in read only mode on Quadro FXO 4 New routing rules 1 9 are automatically added to the Call Routing table on Quadro FXO 4 Quadro FXO 4 SW Version 5 3 x 35 Quadro FXO 4 Manual Installation Guide Step 4 Sharing Mode Configuration on Quadro FXO Fig 4 Call Routing table on Quadro FXO 4 All these routing rules cannot be edited or deleted Please Note Any changes made in the FXO Settings on the Quadro IP PBX will automati cally be reflected in this table Please Note Following dependencies are used when sharing the FXO lines e The configuration of all FXO lines line state PSTN Number Allowed Call Type etc on the Quadro FXO 4 gateway is transparent to Quadro IP PBX and will be displayed in the table on the FXO Settings page e Indepe
8. is the case for your Internet connection Some ISPs provide dynamic IP addresses that may change from time to time and are not appropriate for SIP NAT traversal Please Note If you have more than one router in series between the Quadro FXO 4 and the Internet the same port forwarding setup must be configured on each router SIP NAT Traversal Setup e Install the Quadro FXO 4 behind the router If the Quadro FXO 4 is configured with its factory default settings it is already configured for DHCP and will obtain an IP address automatically from the router If the DHCP was changed please Run the System Confi guration Wizard to place the Quadro FXO 4 in DHCP mode Power up the Quadro FXO 4 e Connect a PC or laptop to the Quadro FXO 4 LAN port and power it up e Verify the Quadro FXO 4 can connect to the Internet by opening a browser window and browsing to a familiar WEB site If the Quadro FXO 4 cannot reach the Internet verify the LAN WAN LEDs and the cabling Verify the Quadro FXO 4 is set up for DHCP on the WAN and that the router has the DHCP server enabled for the devices behind it e Find the address of the router and log into the router Refer to the router user manual on how to open the router configuration e Set up port forwarding on the router to forward the UDP ports according to the ports spe cified for SIP Mapped Port for SIP default 5060 and RTP RTCP Min mapped RTP RTCP port default 6000 and Max mapped RTP RTCP port d
9. oper ation of the equipment If this happens the telephone company will provide advance notice in order for you to make neces sary modifications to maintain uninterrupted service Quadro FXO 4 SW Version 5 3 x Quadro FXO 4 Manual Installation Guide Connection to party line service is subject to state tariffs Contact the state public utility commission public service commis sion or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of the Quadro FXO 4 does not disable your alarm equipment If you have any questions about what will disable alarm equipment consult your telephone company or a qualified installer Electrical Safety Advisory To reduce the risk of damaging power surges we recommend you install a quality AC surge suppressor in the AC outlet from which the Quadro FXO 4 is powered Industry Canada Statement This product meets the applicable Industry Canada technical specifications Safety Information Before using the Quadro FXO 4 please review and ensure the following safety instructions are adhered to e To prevent fire or shock hazard do not expose your Quadro FXO 4 to rain or moisture To avoid electrical shock do not open the Quadro FXO 4 Refer servicing to qualified personnel only Never install wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specified for wet lo
10. the default password 19 will be restored Quadro FXO 4 SW Version 5 3 x Al Quadro FXO 4 Manual Installation Guide Appendix Configuring SIP NAT Traversal Appendix Configuring SIP NAT Traversal The Quadro FXO 4 initiates and receives SIP calls from the network connected to the WAN port To receive SIP calls the Quadro FXO 4 must be able to receive packets from the SIP server or any other device that is trying to make an incoming call If the Quadro FXO 4 is placed behind a router with NAT like most basic routers on the market today the Quadro FXO 4 will not be able to receive calls To resolve this issue either STUN must be enabled on the Quadro FXO 4 or SIP NAT traversal must be set up in the router and in the Quadro FXO 4 to properly route the incoming calls NAT or Network Address Translation is a common feature used to expand the use of con nected PCs and other networked devices without having to use multiple global Internet pub lic IP address Most ISP will assign one public IP address to each customer that is con nected to the Internet The customer can use a router to provide NAT capability and create a private network of PCs and other devices not visible to the Internet This method offers secu rity and also eliminates the need to assign global Internet public IP addresses to each de vice Please Note SIP NAT traversal only works with Internet connections that have static IP ad dresses Verify from your provider this
11. which MAN interface Protocol you select there through L for Protecets PPPOE IL fos Protocol PPTP E for Protocol Ethernet FPPPFTF Configuration VAN IP Configuration WAN P Configuration WAN interlace Configuration PPPIPPTP Configuration WAN kante Configuration ONS Settings VAN imerctece Configuration DNS Setings ONS Setings Cancet Fig I 14 Internet Configuration Wizard This first page of the Internet Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the Uplink Configuration page Uplink Configuration Select here the WAN Interface Protocol required by you ISP PPPoE Point to Point Proto col over Ethernet PPTP Point to Point Tunneling Protocol or Ethernet Mam System Users Telephony kernet Uplink Network Internet Configuration Wizard Uplink Configuration WAN Interface Protocol WAN interface Bandwidth Upstream 10000 bitis max 100000 Downstream 10000 Poite max 100000 Min Dats Rate 0 bits Fig l 15 Uplink Configuration Enter WAN Interface Bandwidth to assure the quality of IP calls If available bandwidth is used to the point of which the quality of an additional IP call would suffer new IP calls are rejected Quadro FXO 4 SW Version 5 3 x 17 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 The bandwidth provided by your ISP must
12. 4 7 or higher are recommended Please Note The Quadro FXO 4 is shipped with one straight RJ 45 CAT 5 cable If the LAN connector of the Quadro FXO 4 is to be connected to a hub or switch a crossover cable may be required Quadro FXO 4 SW Version 5 3 x 6 Quadro FXO 4 Manual Installation Guide Hardware Overview Hardware Overview Quadro FXO 4 s Rear Panel Quadro Fig l 1 Quadro FXO 4 s backplate 1 Power supply socket Use only the power adapter delivered with the Quadro FXO 4 2 LINE sockets to connect the Quadro to the PSTN network using standard analog phone service These are FXO Foreign Exchange Office analog ports 3 The Reset button may be used in two ways 1 to initiate a normal reset 2 to carry out a factory reset normal reset is executed by pressing the Reset button with a pa per clip for an instant Pressing the reset button and holding it down for 7 seconds or more will execute a fac tory reset This will restore the factory defaults and clear all settings including the IP address and the administration password you entered Please Note A Factory Reset forces the default LAN IP address of 172 28 0 1 and default administrator s password of 19 4 RJ 45 socket to attach a Local Area Network LAN via an Ethernet CAT 5 cable If a Quadro IP PBX or a PC is connected directly to this socket a straight cable is used If an Ethernet hub router or switch is used a crossover cable may be required
13. 8 ME 1 Click the Start button Choose Settings then Control Panel 2 Double click on the Network icon to open your Network window Select the Con figuration tab 3 Click Add 4 Double click on Protocol 5 Highlight Microsoft under the list of manufacturers 6 Find and double click on TCP IP in the list to the right 7 The Network window will appear with the TCP IP protocol now listed 8 Highlight TCP IP and click on Properties 9 Select Getting IP address automatically to enable the DHCP functionality 10 Click OK 11 Windows will ask you to restart the PC Click Yes The TCP IP installation is now complete and the DHCP functionality is enabled Quadro FXO 4 SW Version 5 3 x 39 Quadro FXO 4 Manual Installation Guide Appendix Changing the Administrator s Password Appendix Changing the Admin s Password For security reasons it is recommended that you change the default admin password The username of the administrator admin cannot be changed To change the administrator password go to the System menu User Rights Management 7 1 Main System Users Telephony Internet Uplink Network Cep gl quadro User Rights Management Change Password Enable User Disable User User Name Role Status ol admin Administrators Enabled El localadmin Local Administrators Disabled Please check your pending events Copyright C 2003 2012 Epygi Technologies Ltd All rights reserved Fig 1 35
14. Elegusi Auontaton tr Enabingieatiing Sut path to GuaceoM 7s Eliisi on Sosa c Modly Caller Hi See Dale Tima Phd bay Clean Tracing Dabing prises am Thin Paka Fig 1 25 Local Call Routing Wizard Routing Call Type Add Entry page 1 The Enable checkbox is used to enable the newly created routing rule By default this checkbox is selected so the newly created routing rule will be enabled But if you wish to create a routing rule for a later use disable it from this page The new routing rule will be added to the Call Routing Table but will be disabled and will not be considered when placing calls through the call routing unless it is enabled again Pattern requires the routing pattern To make the specified call the appropriate Call Code should be dialed prior to the routing pattern Only digit values and wildcard symbols are al lowed here Quadro FXO 4 SW Version 5 3 x 25 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 e the character stands for only one unknown digit e the character stands for any number of any digits e the character stands for exclusion e T T T F and are used to define a range or a quantity of numbers Number of Discarded Symbols NDS specifies the number of digits that that should be discarded from the beginning of the routing pattern In this example no digits have to be dis carded so leave that field empty Pref
15. In this case Quadro FXO 4 will get its IP address automatically as it acts as a DHCP client on the WAN side Bandwidth used to regulate a number of calls allowed by the Quadro FXO 4 to avoid degradation in low bandwidth conditions Regional Settings if your Quadro FXO 4 is located outside the United States it is im portant to properly configure your line connections to the PSTN in your location Firewall enable and configure the firewall to make the Quadro FXO 4 safe and access ible for management To customize these settings connect a PC to Quadro FXO 4 s LAN port log in and complete the Basic Configuration as described in the following sections Logging in to Quadro FXO 4 Start a browser MS Internet Explorer Netscape Opera on a PC connected to Quadro FXO 4 s LAN port Enter http 172 28 0 1 Quadro FXO 4 s default LAN IP address into the address field The Login page of the Quadro FXO 4 will be displayed QuadroFxXO 4 Management Login Login ao an Admis or EAn sname Een Password Login Caparight 0 OA Cowal Tectnglegian Lid All rights pense Fig 1 5 Quadro FXO 4 s login page Enter admin as the Username and 19 as the Password to log in as the administrator After logging in the Quadro FXO 4 Management page will be displayed Quadro FXO 4 SW Version 5 3 x 11 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Please Note If you enter a wrong pa
16. Quadro Fo4 The PSTN VoIP Gateway Manual I Installation Guide for Quadro FXO 4 SW Version 5 3 x Quadro FXO 4 Manual Installation Guide Copyright and Trademarks Copyright 2003 2012 Epygi Technologies Ltd All Rights Reserved Quadro FXO 4 is a registered trademark of Epygi Technologies Ltd Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation All other trademarks and brand names are the property of their respective proprietors Limited Warranty Epygi Technologies Ltd Epygi warrants to the original end user purchaser every Quadro to be free from physical de fects in material and workmanship under normal use for a period of one 1 year from the date of purchase proof of pur chase required or two 2 years from the date of purchase proof of purchase required for products purchased in the European Union EU If Epygi receives notice of such defects Epygi will at its discretion either repair or replace products that prove to be defective This warranty shall not apply to defects caused by i failure to follow Epygi s installation operation or maintenance instruc tions ii external power sources such as a power line telephone line or connected equipment ili Products that have been serviced or modified by a party other than Epygi or an authorized Epygi service center iv Products that have had their original manufacturer s serial numbers altered defaced
17. UPS if available The red LED Fault will glow for several seconds followed by the yellow LED Info which will glow for several minutes As soon as Info is off the Quadro FXO 4 is opera tional e Check the LEDs The green Busy LED should glow continuously The green LAN and WAN LEDs will blink when cables are connected to these ports and all devices are po wered up If the green LAN and WAN LEDs do not blink verify cabling and ensure that all devices are powered up Please Note CAT 5 cables can be faulty without visual indication The LAN and WAN LEDs verify that the Ethernet connection is established between the end points If these LEDs are not illuminated there is a connection problem between the Quadro FXO 4 and the other device Some modems hubs switches and routers will require the use of crossover cables Quadro FXO 4 SW Version 5 3 x 10 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Configuring the Standalone Gateway Quadro FXO 4 To configure the standalone gateway Quadro FXO 4 basically two steps are needed Step1 Basic Configuration using the System Configuration Wizard and the Internet Configuration Wizard Step 2 Specifying the Call Routing paths according to your dial plan The most important settings required in Step 1 Basic Configuration are Assigning an IP address to the WAN Interface If you use a DHCP server please con figure it to deliver an IP address
18. XO 4 will assign dynamic IP addresses to the Admin PC connected to its LAN port If you didn t change the default IP address of the Quadro FXO 4 you may also leave the default values for IP Address Range Make sure your connected Admin PC belongs to the same net work as the LAN port of your Quadro FXO 4 Please Note Make sure there is only one DHCP server on the LAN Otherwise unpredictable network behavior can occur Man System Used Tele Be per Lipinki LES ETC Ca System Configuration Wizard DHCP Settings for the LAN Intertace Fig 1 9 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page Regional Settings Man System Users Telephony miene Uplink Network System Configuration Wizard Regional Settings and Preferences Fig I 10 Regional Settings page Proper configuration of Regional Settings is important to the functionality of the voice subsys tem The Regional Settings determine the proper telephony parameters for the specified country Select the country where the Quadro FXO 4 is located If you do not find your country in the list pick the closest If this setting does not work issue a request to Epygi technical support under the Support section of www epygi com Quadro FXO 4 SW Version 5 3 x 14 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 The Quadro gets the correct time automatically over the Internet from a t
19. a list of authorized devices should be confi gured Main System Users Conlerences lelephony Internet Uplmnk Network External PSTN Gateways Authorization Parameters Te i istration Stale Registration Dale Time 2 18 11 20 2012 Fig I 31 External PSTN Gateways Authorization Parameters page on Quadro IP PBX Press Add functional link to add new authorization parameters for the Quadro FXO 4 VU Main System Users Confsences Telephony Internet Uplink Network Cep si wacom External PSTN Gateways Authorization Parameters Add Entry Weer Name Quadnoric Password Soe Back Please check EE ng genis Copright Gj 2080 2012 Envoi Teuheslouies Lid AU ri Fig 1 32 External PSTN Gateways Authorization Parameters Add Entry page on Quadro IP PBX Quadro FXO 4 SW Version 5 3 x 32 Quadro FXO 4 Manual Installation Guide Step 3 Sharing Mode Configuration on Quadro IP PBX On the opened page insert the Username and the Password in the corresponding text fields These authentication parameters should match on Quadro IP PBX and Quadro FXO 4 Save the parameters Quadro FXO 4 SW Version 5 3 x 33 Quadro FXO 4 Manual Installation Guide Step 4 Sharing Mode Configuration on Quadro FXO Step 4 Sharing Mode Configuration on Quadro FXO 4 This configuration is required on the Quadro FXO 4 to share its FXO lines to the Quadro IP PBX Open the Web Management of the Quadro FXO 4 in your brows
20. and the Quadro FXO 4 are connected to FXO telephone lines pr Admin gt PC FU Fig 1 27 Installation of Quadro FXO 4 as a LINE expansion for a Quadro IP PBX e The software version 5 3 x or later must be running on the Quadro IP PBX e The software image FXO SW 5 3 3 and higher must be running on the Quadro FXO Quadro FXO 4 SW Version 5 3 x 30 Quadro FXO 4 Manual Installation Guide Step 2 Enable the DHCP Server on the Quadro IP PBX Step 2 Enable the DHCP Server on the Quadro IP PBX The Quadro FXO 4 has to have an IP address to identify itself in the Quadro IP PBX LAN This IP address can be assigned to it manually or dynamically via the DHCP server of the Quadro IP PBX The simple way from the configuration perspective is to dynamically get an IP address from the Quadro IP PBX default IP is 172 28 0 1 This will be done automatical ly if the connected Quadro IP PBX acts as a DHCP server and if the Quadro FXO 4 acts as a DHCP client To make sure that the Quadro IP PBX will serve as a DHCP server login to the Quadro IP PBX as an administrator and select DHCP Settings for the LAN Interface from the LAN services menu hiin Smem Users Tokphcny Ung rece Lions Hator DHCP Settings for the LAN Interface SEC bren Add En Dirie Selecta mer Fig l 28 LAN DHCP Settings pager Make sure the Enable DHCP Server checkbox is selected and the IP Address Range is configured To make sure that the DHCP S
21. be specified for both Upstream and Downstream fields The default entry in both fields is 10000 the maximum bandwidth of the 10 MB uplink module The Min Data Rate text field is used to specify the amount of bandwidth reserved for data applications The value entered here has to be smaller that the value specified for Upstream Bandwidth Specify the WAN Interface Protocol by choosing between PPPoE Point to Point over Ethernet and Ethernet Use Ethernet for DHCP or static IP Clicking Next shows WAN IP Configuration page If PPPoE is the selected WAN Interface Protocol the next page will be PPP PPTP Configuration WAN IP Configuration Your Internet Service Provider ISP should provide this information e Assign automatically via DHCP The parameters are set automatically by the ISP This is common with cable modem and DSL service e Assign Manually requires the administrator to enter the external IP Address the corresponding Subnet Mask and the IP address of the Standard Gateway This is common when you have a static IP address with your ISP Man System Users Telephony internet Uplink Network epyei quads Internet Configuration Wizard WAN IF Configuration IF configuration of te VA intertace CS Asso autora celts s DHCP IP Adee 137 i Ca Pc iphoard Subnel Mask 4 24 25 i P Cipboard Dainai Gare 192 7 4 Clipboard Fig 1 16 WAN IP Configuratio
22. cations Never touch un insulated telephone wire or terminals unless the telephone line has been disconnected at the net work interface Use caution when installing or modifying cable or telephone lines Avoid using your Quadro FXO 4 during an electrical storm Do not use your Quadro FXO 4 or telephone to report a gas leak in the vicinity of the leak An electrical outlet should be as close as possible to the unit and easily accessible Emergency Services The Quadro FXO 4 SIP Service is intended to function as a secondary telephone service These services are made availa ble through the Internet and therefore are dependent upon a constant source of electricity and network availability In the event of a power outage the Quadro FXO 4 SIP Service will automatically be disabled User understands that in the event of a power or network outage the Quadro FXO 4 SIP Service will not support 911 emergency services and further that such services will only be available via the user s regular telephone line not connected to the Quadro FXO 4 User further acknowledges that any interruption in the supply or delivery of electricity or network availability is beyond Epygi s control and that Epygi shall have no responsibility for losses arising from such interruption Quadro FXO 4 SW Version 5 3 x Quadro FXO 4 Manual Installation Guide Table of Contents Manual l Installation Guide About This Installation Guide c cece cc cee eee e c
23. ccessful Depending on where the test is failing the diagnostic can give some advice to solve the problem See the example below of a failed test Quadro FXO 4 SW Version 5 3 x 44 Quadro FXO 4 Manual Installation Guide Appendix Checking the Connections Basic Tests Checking for physical link no WAN link Please check the physical connection of the WAN interface Cable not plugged or broken Test failed If you pass the diagnostics successfully but are still not able to place a call to 899 then check the SIP registration status Open the SIP Registration Status page using the Quadro FXO 4 management System menu item Status If Quadro FXO 4 is placed behind a NAT router the detected NAT type and the IP address of this router s WAN port are displayed epygi CPC 23e Main System Users Telephony internet Uplink Network n 020 seconds Quadro Status SIP Registration Status Registration on SIP Servers Extension Reg Name Server Registered Registratios Lime a r e SIP Reaissraton Status Connection bpe detection is in progress Fig 1 39 SIP Registration Status page If you are using the STUN functionality the page shown above will additionally display the Detected Connection Type Unsupported Connection types will cause one of the following messages G Unknown connection unexpected error e Symmetric NAT e Symmetric Firewall e Blocked UDP If the Detected Connection Type is any of the
24. cece cere e eee reece eee eeeeeeeeeeeeeeeeegeenneenes 22 Configuring the Quadro FXO 4 as an IP PBX Expansion device 29 Step 1 Connecting the Quadro FXO 4 30 Step 2 Enable the DHCP Server on the Quadro IP PBX 31 Step 3 Sharing Mode Configuration on Quadro IP PBX 32 Step 4 Sharing Mode Configuration on Quadro FXO 4 34 Registering on Epygi s Technical Support 2 37 Appendix PC DHCP Settings 38 Appendix Changing the Admin s Password 40 Appendix Configuring SIP NAT Traversal 42 Appendix Checking the Connections 44 Manual II see Administrator s Guide Describes in detail the Quadro FXO 4 management menus and includes all sys tem default values at a glance too Quadro FXO 4 SW Version 5 3 x Quadro FXO 4 Manual Installation Guide About This Installation Guide About This Installation Guide This Installation Guide explains the installation of the Quadro FXO 4 gateway This Installation Guide does not provide advanced configuration information For these fea tures refer to the Administrator s Guide The Quadro FXO 4 is an analogue gateway that allows connectivity between the PSTN and a VoIP network The Quadro FXO 4 gateway can be configured to work as e An FXO 4 expansion board to supplement a Quadro IP PBXs with additional LINE ports e A standal
25. ecting the corresponding menu item on the Sys tem menu The page Getting Started will be displayed Bliss Syta s Tele pilin lobed ret Lipinki Hetiwork System Configuration Wizard Getting Started This wizard guides you through bnhiguraeian ngk fer Bee LAH inhera epional Betings and Proferences Fig l 7 System Configuration Wizard This first page of the System Configuration Wizard is for information only and lists the items to be configured Click on the Next button to get to the System Configuration page System Configuration Enter into the Host Name field a unique name for the Quadro FXO 4 This is useful when many Quadro s are part of a network and one administrator has remote access to all of them All Web Management pages show this Host Name in the top right corner For a basic configuration the LAN IP address needn t be changed If you have to change it e g to integrate the device into an existing LAN enter a new LAN IP address and have it handy You need it to re access Quadro management Mon System Users Telephony internet Uplink Network System Configuration Wizard System Configuration Fig 1 8 System Configuration page Clicking Next shows the page DHCP Settings for the LAN Interface Quadro FXO 4 SW Version 5 3 x 13 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 DHCP Settings for the LAN I nterface If the DHCP server is enabled the Quadro F
26. efault 6099 on the Quadro FXO 4 The router should forward that UDP USP TCP for SIP ports to the IP address assigned to the Quadro FXO 4 You can see the IP address of the Quadro FXO 4 in the System menu under Status The IP address will be listed as the WAN IP ad dress Your router may also indicate the IP address assigned to the Quadro FXO 4 e Find out the public Internet address of the router To do so open a browser and go to www whatismyip com The site will return your public Internet IP address Record this IP address e From the Quadro FXO 4 Management menu go to the Telephony menu select NAT Traversal Settings SIP Settings and check Use Manual NAT Traversal Quadro FXO 4 SW Version 5 3 x 42 Quadro FXO 4 Manual Installation Guide Appendix Configuring SIP NAT Traversal e For Mapped Host enter the router IP address found on the step above and the port number 5060 for Mapped Port Save the settings e Select the RTP Parameters link check Use Manual Nat Traversal enter again the router s IP address into the Mapped Host field In the area Mapped RTP RTCP Port Range for FXS Lines enter for Min 6000 and for Max 6059 e Click the Save button to save the contents The Quadro FXO 4 will activate the settings and register the extension on the Epygi SIP Server after a few minutes You can verify the settings from the main Quadro FXO 4 Management menu under Status in the SIP Registration Status section Quadro FXO 4 SW Ve
27. er the Quadro FXO 4 IP address is 172 28 0 1 by default Go to Telephony menu enter PSTN Lines Sharing menu Main System Users Telephony Internet Uplink Metwork PSTN Lines Sharing Ji Proade PSTN lines for master device egestration State Regestered cistration Date Time 05 54 55 11 28 2012 Fig 1 33 PSTN Lines Sharing page on Quadro FXO 4 Select the Provide PSTN lines for master device checkbox Insert the Username and the Password in the corresponding text fields These authentication parameters should match on both Quadros Enter the IP address of the Quadro IP PBX into the Master device IP text field Enter the SIP Port of the Quadro IP PBX into the Master device port text field Save the inputs The results The configuration above will cause the corresponding 4 FXO lines of the Quadro FXO 4 de vice to be shared to the Quadro IP PBX Additional FXO lines appear in FXO Settings page on the Quadro IP PBX Mam System Users Conferences Telephony Internet Uphni FXO Settings The following virtual FXO lines are available Allowed Cal Type Both incoming and outgoing c Both incoming and outgsing calis 00 Fig 1 FXO Settings page with shared FXO lines on Quadro IP PBX New routing rule 16 is automatically added to the Call Routing table on the Quadro IP PBX Quadro FXO 4 SW Version 5 3 x 34 Quadro FXO 4 Manual Installation Guide Step 4 Sharing Mode Configuration on Quadro FXO ibas
28. erver of the Quadro IP PBX assigned a valid IP address to the Quadro FXO 4 go to the LAN Services Menu of the Quadro IP PBX click on DHCP Settings for the LAN Interface and select View DHCP Leases The table on the opened page should list the IP address and other details of Quadro FXO 4 Mam Sem Uaa Tekohomy birme Ein LCI DHCP Leases Fig 1 29 DHCP Leases page of the Quadro IP PBX Quadro FXO 4 SW Version 5 3 x 31 Quadro FXO 4 Manual Installation Guide Step 3 Sharing Mode Configuration on Quadro IP PBX Step 3 Sharing Mode Configuration on Quadro IP PBX This configuration is required on the Quadro IP PBX in order to make it use the shared FXO lines on the Quadro FXO 4 as well as to configure the appropriate settings for the success ful authorization between Quadro IP PBX and the Quadro FXO 4 Connect to the Web GUI of the Quadro IP PBX and login as an administrator From Tele phony menu enter External PSTN Gateways page 1 r TI Main System Users Conferences Telephony imtarnat Uplink Network cp gl pss External PSTN Gateways Use PSTN lines ofthe other device aek VOUT pending evens 00 3012 Eppa Technologies Lin All right saparani Fig 1 30 External PSTN Gateways page on Quadro IP PBX Select the Use PSTN lines of the other device checkbox and press Save to apply changes Press the Authorization Parameters link External PSTN Gateways Authori zation Parameters page is displayed Here
29. ette eeeeeeeeteeeeneeeeneas 5 PeOUIFEMACNUS Season be ae ee eee ue 6 Hardware Overview sisi iiieesesseeeers 6 Quadro FXO 4 s Rear Panel cccccccceeeeeeeeeeeeeeeeeeeeeeeeeeneueeneeeneeneeenennnanenns 6 Q adro FXO 4 s Front Panel LEEDS aise 7 Installing the Quadro FXO 4 8 Networking OV VIeN ananas een eco cocon cons 8 Connecting the Hardware is ssrrrres 10 Configuring the Standalone Gateway Quadro FXO 4 11 Logging in to Quadro FXO 4 iii 11 BASS CONOUG c garnet tee tee dd din e 0 does 12 Run the System Configuration Wizard sise iraniens 13 System Configuration Een nee du heu sete du heetieneee ne 13 DHCP Settings for the LAN interac sise oran sense seetarees sent 14 Regional SUNOS wi asnctnuckcuus ceeneued nun e KE E eaten PEE A EEEE RE OEE AE E 14 Finishing the System Configuration Wizard 15 Run the Internet Configuration Wizard eee e ee eeeeeeeeeeeeeeeeeeennnaes 17 Uplink CONTIOUFALIOMES Se se see EE EER E EAE EEEE 17 WAN P CONTOdFALION 25 ee se era ados EENE ERE TUE ENTEN EERTE EE TEER 18 PPP PPTP COO aul cies oe ass erecta he ae tees na ae Senet Nase awe kee en 18 WAN Interface ContiquratioM sssssissse dessins asie en 19 DNS SR eens A ea sued eran ws E beans oe EE 20 Finishing the Internet Configuration Wizard cece cece cece cece eee eeeeeeeeeeeeeeeenas 21 COMMOURIMG the Firewall Sd avevaeuevareveversvetavaceverat 21 Setting up Call Routing ccc cccceee
30. hiding or replacing depend ing on the configuration of the SIP server the key headers of the SIP messages used to es tablish the call e Default Privacy with this selection Quadro specific SIP privacy will not be applied and all privacy will rely on the configuration of the SIP Server e Disable Privacy with this selection SIP call security will not be disabled and all headers of the SIP message will be transparently visible to the destination e Enable Privacy with this selection SIP privacy will be specified for the corresponding route This selection enables a group of checkboxes in order to choose the key headers that are to be fully or partly hidden or replaced The Require Privacy checkbox selec tion is used to restrict the delivery of the SIP message if any of the selected headers cannot be hidden or replaced depending on the configuration of the SIP server before being sent to the destination The last page of the Local Call Routing Wizard summarizes all settings and Finish will save the route The Call Routing Local Routing page is displayed again showing the new call routing path Quadro FXO 4 SW Version 5 3 x 28 Quadro FXO 4 Manual Installation GuideConfiguring the Quadro FXO as an IP PBX Expansion device Configuring the Quadro FXO 4 as an IP PBX Ex pansion device Quadro FXO 4 as a LINE expansion device does not require further configuration but the FXO line sharing if the Quadro IP PBX e i
31. ime server If you are not located in US Central Standard Time Zone you will need to change the Timezone to your region Click Next to show the summary page Finishing the System Configuration Wizard Men Sysben Users T tegliests Barrie Lies di heel vent h System Configuration Wizard Summary Page AB pingi bi Gore fr Grand Toni pai vA get and actrate al saingi a chal ive miber iaire Cependng an y we eee itis posible al you Cannot eh Pa ovine ar A aig La mal re bo cond co porn your PC pelicans Ny Fes i rire Faka eek ee iiih ie ee ion J0 rit an L Ea Geis il atic hiik ki it Green care MSS Bret ESS Fig 1 11 System Configuration Wizard finishing page Click the Finish button to complete the System Configuration Wizard The Quadro FXO 4 will then stop internal functions and apply the changes made in the wizard House System Configuration Wizard and oc pigris Preparing rollback popping n s services gt Sefeware Vatecbdag gt NTF Server Saving MEN GOEL ree ote ACEI Vabing mew conbigureabion gt Wast Datsun gt WTF Server Jofcuare Vatchdog StsrEirg fol hack F T iJ 14 TES Cipre TJAT Liber n M A GORE re ee Fig l 12 Wizard execution process After this is complete the Quadro FXO 4 will reply with the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Quadro FXO 4 SW Version 5 3 x 15 Quadro FXO 4 Manual Installation Guide Configu
32. ing the Quadro FXO as an IP PBX Expansion device describes the configuration steps that might be needed to establish Quadro FXO 4 as a LINE expansion for a Quadro IP PBX Please Note For more details on this configuration please refer to the Quadro IP PBX Using Shared FXO Lines document on the Epygi WEB Support portal Registering on Epygis Technical Support shows you how to gain access to the Epygi Technical Support Center and the Epygi SIP Server Appendix PC DHCP Settings explains how to configure your PC to access the Quadro configuration GUI Appendix Changing the Admin s Password explains how to change the default administra tor password Appendix Configuring SIP NAT Traversal explains configuration of the Quadro if it is placed behind a NAT enabled router Quadro FXO 4 SW Version 5 3 x 5 Quadro FXO 4 Manual Installation Guide About This Installation Guide Appendix Checking the Connections gives hints to solve common problems Requirements e One 120 240 V power outlet in close proximity to the Quadro FXO 4 e One RJ 45 Ethernet 10 100 broadband Internet connection if Quadro FXO 4 shall be used as a standalone gateway e One CAT 5 Ethernet cable with an RJ 45 connector to connect to the Quadro FXO 4 LAN port e One PC with a 10Mbps or a 10 100 Mbit s Ethernet card or adapter installed e TCP IP network protocol installed on each PC e For optimal results Internet Explorer 5 5 or higher or Netscape Navigator
33. ix specifies digits that will be inserted at the beginning of the routing pattern Leave the field empty if no digits need to be added Suffix specifies digits that will be inserted at the end of the routing pattern Leave the field empty if no digits need to be added Call Type gives a possibility to select the routing call type PBX SIP FXO or IP PSTN For this example SIP has to be selected Metric allows entry of a rating for the selected route in a range from 0 to 20 If no value is in serted into this field 10 will be used as a default When two route entries match a user s dial string the route with the lower metric will be preferred In this example the Metric field will be left empty Description allows entry of short text e g to name the path Filter on Source Modify Caller ID allows to limit the functionality of the current route to be used by the defined caller s only If this checkbox is enabled inbound caller information In bound Caller Pattern Inbound Call Type Inbound Port ID etc will be required later in the Local Call Routing Wizard see Manual ll Administrator s Guide In this example no caller specific limitation is needed so leave that checkbox unchecked empty Set Date Time Period s allows setting a time period during which the route shall be valid For this purpose and own page is displayed as the third page of the Local Call Routing Wi zard Set Tracing Debug Options on This Rule checkbox is u
34. ling plan Destination eee 10 20 30 10 path to Quadro2x IP Quadro FXO 4 wo ye LL path for all outgoing calls to PSTN 10 20 30 30 PSTN Quadro FXO 4 SW Version 5 3 x 23 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Quadro2x Patom Destination ae eK ath to te singe extensions P path for all outgoing calls to Quadro4x Pate Destination ae path for all outgoing calls to To define the call routing paths needed on Quadro FXO 4 open Call Routing in the Tele phony menu and select Local Routing Table The Call Routing Local Routing page will be displayed Quadro FXO 4 SW Version 5 3 x 24 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Ma Sytem teres Tebephery bere pet ptr L LEE Call Routing Table Ehon Detalec View gt gt gt Hide A sadec records Ute Oae AH Lt eioh Dette Sica treree Selection Mean Mee Dene Moe Le Fig l 24 Call Routing example dialing plan Per default in standalone mode Call Routing Table is empty on Quadro FXO 4 You need to add all routing rules manually Select Add to set the 1 route that leads the incoming PSTN calls to the Quadro IP PBX Bam Sytem Ussia lekne bnferned Lipik Waak Call Routing Wizard Routing Call Type Add Entry F ornate Fac cn DEERE AD PRE tewiiicand sopponed Enatior Koy Mumbar of Diitcined dmb Disablar Kay Prefs
35. n page Click the Next button to display the WAN Interface Configuration page PPP PPTP Configuration Enter the IP address of the PPTP server into the PPTP Server text field Choose the encryption for the traffic over the PPTP interface from the Encryption drop down list Authentication Settings require the Username and the Password used for the authentica tion on the ISP server Dial Behavior radio buttons Quadro FXO 4 SW Version 5 3 x 18 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 e Dial Manually if this radio button is activated a button will be displayed in the main management window that serves to switch the Internet connection on off When ac cessing the Internet every station of the connected LAN has to connect to Quadro first e Always connected Quadro stays in the always connected mode This will allow Qua dro always remain online in the network The IP Address Assignment field is used to specify the external IP address given to the Quadro Usually it is a dynamic address but in some cases you may be given a static IP ad dress pk rT 1 Main Sytem Ihem Telephony imema Uplink Hebwark GC H Kl internet Configuration Wizard PPP PPTP Settings Previous Cantar Fig 1 17 PPP PPTP Configuration page If your ISP assigns a dynamic IP address activate the Dynamic IP Address radio button otherwise activate the Fixed IP Address radio button and
36. ndent of the configuration on the Quadro FXO 4 the incoming calls on all shared FXO lines will be automatically routed to the default Auto Attendant 00 once FXO sharing is activated Occasionally routed destinations can be changed on Quadro IP PBX by clicking on the corresponding FXO line e Any changes applied to the configuration of shared FXO lines on Quadro IP PBX will be automatically reflected in the FXO Settings page and Call Routing table on the Quadro FXO 4 gateway e All custom Call Routing rules created on the Quadro IP PBX and dedicated for some advanced call routing through the shared Quadro FXO 4 gateway will be au tomatically deleted once the FXO line sharing is disabled Those routing rules will not be recovered if the sharing is enabled again How this configuration works When the Quadro IP PBX user dials 9 followed by a PSTN number or 9 PSTN num ber and no FXO line is available on the Quadro IP PBX they are either unavailable in use or disabled the call will be routed to Quadro FXO 4 and will go through the first available FXO line port on the Quadro FXO 4 When incoming call arrives to either of the FXO port on the Quadro FXO 4 it will be auto matically routed to the Auto Attendant on the Quadro IP PBX unless stated otherwise from the FXO Settings page on the Quadro IP PBX Quadro FXO 4 SW Version 5 3 x 36 Quadro FXO 4 Manual Installation Guide Registering on Epygi s Technical Support Registe
37. ntation without obligation to notify any individual or entity Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024 Notice to Users This Installation Guide in whole or in part may not be reproduced translated or reduced to any machine readable form without prior written approval Epygi provides no warranty with regard to this Installation Guide or other information contained herein and hereby expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regards to this manual or such other information In no event shall Epygi be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual or other information contained herein or the use thereof FCC Statement Part 15 Class A The Epygi Quadro has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used accord ing to the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment
38. olicy Everfhing tat ie not explicitly above will be bincked This includes traffic torm the LAN sicge You have 10 configure the Stars do open un the firewall as desired Fig l 21 Firewall Configuration page If you have enabled the firewall and if the Quadro FXO 4 shall be managed through the WAN port a configuration of the filtering rules is needed Open View Filtering Rules from the Firewall Configuration page and configure the rule Management Access accordingly Setting up Call Routing The Call Routing service allows you to specify the communication structure between all in volved devices by developing a dialing plan and setting the call routing paths accordingly For the Quadro extension users the call procedure should be simple and familiar for all kinds of calls internal IP PSTN or IP PSTN The possibilities Call Routing offers are numerous The following configuration just a single and simple example used to explain the setup of the Quadro FXO 4 as a gateway In this example the Quadro FXO 4 is connected within a protected Private Data Network built of a Quadro2x with the extensions 11 12 and a Quadro4x with the extension 21 22 23 and 24 Each of these extensions will be configured such that they all shall reach the PSTN using the prefix 9 All extensions also shall be reached by calls from the PSTN Private Data Network 11 128 o s Nru roy Fa 3 10 20 30 30 LA 10202010 a Qt LE F C Nection lt P FXO line
39. one analogue gateway In case of using Quadro FXO 4 as LINE expansion board it can be connected both to WAN and LAN for Quadro IP PBX to emulate additional FXO ports on Quadro IP PBX with diverse configurations depend on usage scenarios This document describes how to configure the Quadro FXO 4 as an LINE expansion board connected to the LAN interface of a Quadro IP PBX to increase the FXO capability on the Quadro IP PBX with minimal configuration For the detailed information on how to install and use the Quadro FXO 4 refer to the Quadro FXO 4 Manual Il Administrator s Guide For the detailed information on how to install and use Quadro IP PBXs refer to the Quadro IP PBX Manual I and II Installation and Administrator s Guide Hardware Overview shows all plugs and LEDs of the Quadro FXO 4 Installing the Quadro FXO explains connection of cables and devices to the Quadro FXO 4 Configuring the Standalone Gateway Quadro FXO describes the configuration steps needed to establish Quadro FXO 4 as a standalone gateway The chapter includes in formation about the System and Internet Configuration Wizards to integrate the Quadro FXO 4 in your network environment and about the basic setting up of the call routing functionality Please Note The Quadro FXO 4 configuration described in this Installation Guide de scribes basic configurations only For more complex configurations please refer to the Quadro FXO 4 Administrator s Guide Configur
40. or deleted v damage due to lightning fire flood or other acts of God In no event shall Epygi s liability exceed the price paid for the product from direct indirect special incidental or conse quential damages resulting from the use of the product its accompanying software or its documentation Epygi offers no refunds for its products Epygi makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose Return Policy If the product proves to be defective during this warranty period contact the Epygi authorized reseller from whom you pur chased the product to obtain a Return Material Authorization RMA Number When returning a product mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase Return requests cannot be processed without proof of purchase Customers are responsible for shipping and handling charges when ship ping to Epygi Epygi or its service center will use commercially reasonable efforts to ship a replacement Product within ten 10 working days after receipt of the returned product Actual delivery times may vary depending on the Customer s location Epygi reserves the right to revise or update its products pricing software or docume
41. ou can then access the Web Management of the Quadro FXO 4 on the new IP address you assigned to the Quadro FXO 4 Configuring the Firewall Select Firewall NAT from the Internet Uplink menu to open the Firewall Configuration page By default the Firewall configuration is disabled on the Quadro which allows any in coming traffic from the WAN It is recommended to leave the firewall disabled if Quadro FXO 4 acts as a FXO expansion board lf Quadro FXO 4 acts as a standalone board it is recommended to configure the firewall on the Quadro FXO 4 To do so check the Enable Firewall checkbox and select an adequate security level to protect your Quadro FXO 4 Quadro FXO 4 SW Version 5 3 x 21 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Mam System Users Telephony meinet Lipand Network Firewall Configuration Ci fnabdle IDS k Enable NAT r Enanle Firewall Evuryvihing 15 allowed hars not erpicithy forbidderr Th s policy doesnt block anyiting per default You have to configure Me fillers manusa This option is recommended thes device ts already located behind another firewall or if you are sure that you Nave configured every Miter Correcty Basic protection agemst the most Common aecks port scans flooding etc is sill provided with this policy Traffic originating fom the LAN side may pass and traffic from the WWAN side will be blocked per default These i9 the recornenended p
42. r d r a Ford Hameserrer Address Hates re r 188 ee E 2 LPClipeard atemative Hameserer isa be 56 iP Clipooard Fig 1 19 DNS Settings page Click Next to show the summary page of the Internet Configuration Wizard Quadro FXO 4 SW Version 5 3 x 20 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Finishing the I nternet Configuration Wizard Main System Users Telephony Intetmet Uphak Netvrorh C JY 5 l internet Configuration Wizard Summary Page Fig l 20 Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will reply with the Confirm Settings page requesting confirmation of the changes Press the OK button to confirm the settings Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to the Quadro FXO 4 is still within the specified IP address range Otherwise your PC might be unable to establish a connec tion to the Quadro FXO 4 If you changed the network configuration of the LAN you may have to reboot your PC to get a new IP address from the new network Y
43. ring on Epygi s Technical Support It is recommended that you register your Quadro FXO 4 on the Epygi Technical Support web page Registration will give you access to the Technical Support Database There you can send requests concerning technical problems as well as refer to the frequently asked ques tions In addition the technical support page allows users to download new firmware ma nuals and other information You can access the support section only if you are registered Additionally registration at Epygi s Technical Support web page gives you the username and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro FXO 4 which you will find on Quadro FXO 4 s bottom label and its purchase date Next open the Epygi home page www epygi com select Support and click on Registration Form The online registration page will appear Complete all fields and record the Login Name and Password in a safe place You will need it for the SIP server Please Note In some cas es the Quadro FXO 4 units will be shipped pre configured from the factory SEE with the Support login and Gah ss password already set up In this case an information sheet is included in the ot packaged contents indicat cr ing the username password Le to access Epygis online Support and the Epygi SIP Server Username Datoered fer Enr ZIP Address Tek User Status Serial Number
44. ring the Standalone Gateway Quadro FXO 4 Cepysi quediv Confirm settings Please press the OK bution to confirm the settings yOu dont press W within 2U mites ater start Mie system restores the previous conhguraton A Ux Capynght C ANCA Egy lechaolagiet LAI AN ngk caned Fig l 13 Confirm Settings page Please Note you must confirm the settings within 20 minutes If not the device will revert back to the previous configuration and reboot Please Note If you do not use DHCP for your LAN and you have changed your LAN settings make sure that the IP address of the PC connected to Quadro is still within the specified IP ad dress range Otherwise your PC might be unable to establish a connection to Quadro If you changed the network configuration of the LAN you may have to reboot your PC to get a new IP address from the new network You can then access the Web Management of the Qua dro on the new IP address you assigned to the Quadro Quadro FXO 4 SW Version 5 3 x 16 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Run the Internet Configuration Wizard Open the Internet Configuration Wizard by selecting the corresponding menu item on the System menu The page Getting Started will be displayed Man System Users Telephony internet Uplink Network epygi quads Internet Configuration Wizard Getting Started This wizard guides you through Uplink Setector and bated om
45. rsion 5 3 x 43 Quadro FXO 4 Manual Installation Guide Appendix Checking the Connections Appendix Checking the Connections If the system seems to work incorrectly even when all cables are connected properly it may be helpful to Start Network Diagnostics The WAN link IP configuration gateway DNS server and STUN NAT if used will all be checked To start diagnostics open the System s menu item Diagnostics and click Start Network Diagnostics i E Moin Syetem Users Tolephory hitet Uplink Network t Py gl quadic system Diagnostics Stan detneting WAN Protocat Reboot mis Cuire San Mohwiek Giagnastics Shir PAG Canoe Ceenload sysben logs Chorus ee s St seriam Lon Figage Check WOU penging events Deeg Caa Ley liahne Li A ige rte Fig l 38 System Diagnostics page In the case of a successful test the output of the system looks as follows Basic Tests Checking for physical link WAN link ok Checking IP configuration dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway reached Primary nameserver reached Secondary nameserver not configured www epygi com reached STUN Network Address Translation NAT Check External visibible address 212 126 210 179 Detected NAT type Restricted cone Performing MTU Discovery preparing system Sending UDP Datagram of size 1500 got answer clean up Largest usable MTU size is 1500 Bytes Test su
46. s lt 10 20 30 20 A S KWITY 4x Fig l 22 Call Routing example Quadro FXO 4 SW Version 5 3 x 22 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Your PSTN Service Provider supplies you with a telephone number for the FXO lines con nected to the Quadro FXO 4 If you want to allocate the incoming calls of that number you need to e Create a dial plan to define Call Routing paths on the Quadro FXO 4 and on each of the other Quadro devices e modify the Quadro FXO 4 s Auto Attendant welcome message inform the callers about the extension numbers to enable them to reach the desired destination To illustrate the dial plan with an example we will assume you have got the phone number 854603 and you want to offer connections assigned the numbers as follows Quadro 2x IP 10 20 30 10 Quadro4x IP 10 20 30 20 Quadro Extension 11 10 20 30 30 All incoming calls from the PSTN will be caught in the Auto Extension 12 Extension 22 Attendant The welcome mes sage of the Auto Attendant may peices lla inform the callers about the ex Eviension 24 tension numbers In this case the following call routes are needed Private Data Network 11 128 I _Quodron v 10 20 30 30 10 20 3010 AK ine 12 Quadro OF SI vo CERTES QU gt LCL y UN ee Pe 21 ae od 9 22 ae ee 2423 ae 10 20 30 20 4 Quad x 92 Fig 1 23 Call Routing example dia
47. s connected to the network and all network settings are done without any issues e still acts as a DHCP Server as it does by default The only required configuration for sharing the FXO lines of the Quadro FXO 4 to the Quadro IP PBX is the sharing mode configuration on both devices see details in Step 3 Sharing Mode Configuration on Quadro IP PBX and Step 4 Sharing Mode Configuration on Quadro FXO 4 In this case the Quadro FXO 4 has to be connected with its WAN interface to the LAN inter face of the Quadro IP PBX and with its LINE ports to the FXO telephone lines The Quadro FXO 4 will get its IP address from the DHCP server of the Quadro IP PBX and will automati cally route all incoming PSTN calls to the Auto Attendant of the Quadro IP PBX and will allow all routed FXO calls from the Quadro IP PBX to access the FXO lines of the Quadro FXO 4 If your Quadro IP PBX does not act as a DHCP server and or does not use the default LAN IP address any more follow the step by step instructions presented below on both the Quadro IP PBX and Quadro FXO 4 setups for incoming outgoing calls through Quadro FXO 4 ports Quadro FXO 4 SW Version 5 3 x 29 Quadro FXO 4 Manual Installation Guide Connecting the Quadro FXO Step 1 Connecting the Quadro FXO 4 e Connect the WAN port of the Quadro FXO 4 to the LAN port of the Quadro IP PBX via a straight through Cat 5 cable with a RJ 45 connector e Make sure that the LINE ports of the Quadro IP PBX
48. sed to switch events notification on the certain execution results of the corresponding routing rule Next will display the second page of the Local Routing Wizard Quadro FXO 4 SW Version 5 3 x 26 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Ban hiem Dais labapfionrs all Routing Wizard Rowling Call Setiings Add Eniry Fig l 26 Local Call Routing Wizard Routing Call Type Add Entry page 2 Use Extension Settings is applicable to SIP and IP PSTN call types only and allows to se lect the extension also Auto Attendant on behalf of the call that will be placed The SIP set tings of the selected extension will be used as the caller information If no entry is selected in this list the original caller information will be kept If the Keep original DID checkbox is se lected the called destination will receive the original caller s information rather than the in formation of extension selected from the Use Extension Settings list Destination Port requires the port number of the destination or the SIP server As Quadro devices use port 5060 per default enter 5060 User Name and Password are identification settings for public SIP servers or servers re quiring authentication Leave these fields empty AAA Required checkboxes are used to choose one or more Authentication Authorization and Accounting AAA settings e Local Authentication with this checkbox selected callers
49. ssword and or username five times the device will become unavailable for login during the next five minutes System Uses Telephony lierne Uplink Novak System Configuration Wizard nimet Configuration Wizard Salem Secunty Management Stalus P Routing Conhguratan Configuralion Management Events Tone Dale Setings Mal Seinge SMS Setings Firmware Update Networking Tools SNMP Salinigs Diagnastics 11 _ Fealuigs Tr Upload Language Pack User Rights Managemen Fig 1 6 Quadro FXO 4 s Management page Basic Configuration Two Configuration Wizards are available to accomplish the basic configuration of Quadro devic es e The System Configuration Wizard a tool for the administrator to define the Quadro s Local Area Network settings and to specify regional configuration settings to make Qu adro operational in its LAN It must be run upon Quadro first startup e The Internet Configuration Wizard a tool for the administrator to configure the WAN settings and to adjust Quadro s connectivity in the global network It must be run if Qu adro is desired to be connected to the Internet Please Note It is strongly recommended that factory default settings are left unchanged if their meanings are not completely clear Quadro FXO 4 SW Version 5 3 x 12 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 Run the System Configuration Wizard Open the System Configuration Wizard by sel
50. sword Phone Access Password Old Password digits only New Password digits only Confirm New Password leessee digits only Fig l 37 Change Password page The Phone Access Password offers the following components e The Old Password field requires the current password of the Administrator An error message prevents entering the wrong password e The New Password field requires a new password for the Administrator Reen tering the new password in the Confirm New Password field will confirm the new password The New Password field is checked against its strength and you may see how strong is your inserted password right below that field The password can consist of numeric values only Up to twenty 0 20 digits are allowed A corres ponding warning appears if any other symbols are inserted Please Note If Administrator is changing the Local Administrator or Extension pass words or Local Administrator is changing the Extension password then the Old Pass word field is not displaying Attention It is highly recommended to define a proper and non empty password on this page if the extension is being used for the Call Relay service from the Quadro s Auto Atten dant Write down the password somewhere and keep it in a secure place If the password is lost a factory reset will be required on the unit see Administrator s Guide Hardware Overview All settings are lost after a factory reset After a factory reset
51. t mouse but en ton and select Properties Connection Wizard New Connection Wizard 2 xi 3 Highlight Internet Protocol TCP IP and click General Authentication Advanced Properties The corresponding window will be Connect using displayed Eg Intel 8255x based PCI Ethernet Adapter 10 100 play This connection uses the following items v IE Client for Microsoft Networks M r File and Printer Sharing for Microsoft Networks M fH QoS Packet Scheduler M Internet Protocol TCP IP Install Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication Properties across diverse interconnected networks I Show icon in notification area when connected Quadro FXO 4 SW Version 5 3 x 38 Quadro FXO 4 Manual Installation Guide Appendix PC DHCP Settings ux 4 Select Obtain an IP address automatically Gerad saanee Cerdgusten then click on Advanced Yo ean gu Pre syd sory rate meu to ack pews sdh les the aprcceste P setir Uban ani sben atomatcahy F Upe the icones IF sides G Opan ONS server addecs matos al l Ling the lokong ONS server aihenses m Adyarced e Cancel 5 You will see the entry DHCP Enabled axl P Searg tes ste Cp 6 Click OK three times to close all windows PER IF abier Fabre raprk on Cac TCP IP and DHCP under Windows 95 9
52. ther four or five minutes while the green Busy LED is blinking Once the Info Fault LED is green the boot sequence has been completed successfully LED indication during uploading an emergency firmware The yellow red green Info Fault LED will stop blinking alternately red yellow and start blink ing red green red yellow This shows that Quadro has accepted the emergency firmware and is loading it After a few seconds Quadro will boot showing the boot LED sequence Quadro FXO 4 SW Version 5 3 x 7 Quadro FXO 4 Manual Installation Guide Installing the Quadro FXO 4 Installing the Quadro FXO 4 Networking Overview To establish a connection between the PSTN or your PBX and the Internet a gateway is needed The Quadro FXO 4 used as a standalone gateway will perform the task of con necting your PSTN or PBX via its WAN port to a Private Data Network that includes Qua dro IP PBXs or the Internet The Quadro FXO 4 will process and regulate the voice traffic between these networks by means of Call Routing paths that are specified by the adminis trator according to a dial plan The Quadro FXO 4 has one LAN port that is used to connect a PC for management purposes The WAN port transmits up to 10 Mbps and the LAN port transmits at 10 Mbps or 100 Mbps Internet or Private Data Network LINE ports WAN port Fig l 2 Standalone gateway Connection overview Every device within an IP network requires a unique IP address
53. to identify itself Since the Quadro FXO 4 used as a standalone gateway connects to both the LAN Admin PC and the WAN Private Data Network or Internet it has to be part of both networks and must have two IP addresses one for the WAN side and one for the LAN side The Quadro FXO 4 s integrated firewall NAT functionality will hide the LAN IP address from the WAN Internet side As the firewall is switched off per default you need to enable it There are two ways of assigning an IP address statically or dynamically The Quadro FXO 4 can be configured with a static IP address on the WAN interface You also can use a DHCP server assigned IP address on the WAN side Please Note A DHCP client is software that requests an IP address from a DHCP server A DHCP server assigns on request a unique IP address to a device The Quadro FXO 4 acts as a DHCP client on its WAN interface and as a DHCP server on its LAN interface Quadro IF PBX Internet or Private Data Network Quadro FXO 4 Fig l 3 LINE expansion Connection overview Quadro FXO 4 SW Version 5 3 x 8 Quadro FXO 4 Manual Installation Guide Installing the Quadro FXO 4 Besides acting as a standalone gateway Quadro FXO may serve as a LINE expansion for Quadro IP PBXs In this case Quadro FXO 4 needs only a LAN IP address which it gets from the DHCP server of the attached Quadro IP PBX see chapter Configuring the Quadro FXO 4 as an IP PBX Expansion device Quadro
54. types listed above Quadro FXO 4 cannot work behind your router You must either connect the Quadro FXO 4 in front of the router or configure NAT traversal manually as explained in Appendix Configuring SIP NAT Traversal If you are unable to resolve your problems please send us a technical support request on the Support section of http www epygi com Please prepare a system log file and attach it to your request To create a system log file open the System Diagnostics page System menu item Diagnostics and click Download System Logs Quadro FXO 4 SW Version 5 3 x 45 a peeenbiuy a 11 inh og pyg Epygi Technologies Ltd Copyright 2003 2012 Epygi Technologies Ltd All rights reserved
55. will need to pass au thentication through Local AAA table see below when dialing the current pattern e RADIUS Authentication and Authorization checkbox is present when RA DIUS client is enabled With this checkbox selected when dialing the current pat tern callers will need to pass the authentication through RADIUS server see above RADIUS Accounting checkbox is present when RADIUS client is enabled With this checkbox selected no authentication will take place but a caller identifying CDR call detail report will be sent to the RADIUS server Checkbox selection enables accounting on the RADIUS for the certain call Fail Reason offers a list of fail reasons depending on the selected call type If the selected fail reason occurs the local routing table will be parsed for the next matching pattern and if found the call will be routed to the destination specified there In the example described here the default value None is used Quadro FXO 4 SW Version 5 3 x 27 Quadro FXO 4 Manual Installation Guide Configuring the Standalone Gateway Quadro FXO 4 The Transport Protocol for SIP messages manipulation radio buttons group is available for SIP or IP PSTN call types only and allows you to select the transport UDP TCP or TLS to transmit the SIP messages through The SIP Privacy manipulation radio buttons group is only available for the SIP call type and allows you to select the security of the SIP route by means of
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