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1. ssssseeeeeeeeeee 66 I Gall SIdle Xs op cere deep eer up DERE du ax umet pud dus dr edt rud 67 QO RY AA A RA Uwe e 67 alb Fe 1 a a udo t ere ree teen tite ec te sele a t E 68 roro det ERES 69 Call connecting without notification ocoonnonccccnnnnnccoccccncnnananancnnncnnnannncnnn 69 3 party conferentes sic ee ae eae et Oe ce Oh dich 70 A pF OCT EE 71 O 71 Speaker phone hands Tree 73 ele E 74 AU Sce Le LU e dM UE 75 ET EE 75 E RE 75 Open call lists and place calls ccn ertet anre 75 Iticomirid Galle O REQUE 76 Outgoing Callado AS ds 77 TESOROS ele OK EE 78 Enter a new telephone book entry oooonoooncccccnonoconcccnccnnnanacccnnonnnnnannnnnnnnnnns 78 Call a number from the telephone book 81 Edit delete a number from the telephone book 82 Transfer a telephone book entry from a let 83 Le Elweng Leila 84 Individual announcement nnne 84 Record an Individual announcement cccccccccccccccnnnnnnnnnanononnnnnnnnnnnncnnnnnnnnnnns 84 o ttt nn tt EEEAAerEEEEEEEEEEEEEEEEEEEEAEee errn EEEE E EEE 85 Recording ON EEN 85 Pick up a call from the answering machine ssess 86 Play back delete messages eeseeseeeenneee nennen 86 13 Table of Contents ij f E Hn 88 SOVICE A T 88 CRIN LCS O nc aa Mte eeu 88 GE MarK e ees 89 Environmental compatibility eee 89 Trouble SHOOUDG oeste
2. Differentiated Services With this service activated voice packets will be as signed with a certain priority High values represent a higher priority then lower values Oxb8 has the highest priority Following values are possible Ox 28 30 38 48 50 58 68 70 78 88 90 98 b8 RTP ports WEB gt VoIP Phone Menu Network Setting Net Service RTP ports Real Time Transport Protocol are being used to transfer audio data over the network RTP ports must be assigned individually when using more than one SIP telephone in order to enable communication via a gateway In the gateway itself you will have to programme port forwarding for the corresponding port range You will generally need at least to RTP orts per SIP telephone RTP Initial Port Here you should enter from which port address on the range shall be used for your tiptel 83 VoIP You will have to enter an even port number RTP Port Quantity Here you should enter the number of RTP ports needed When programming port forwarding please note that RTP ports always are even port numbers 59 Configuration and so the last reserved port will be calculated as follows RTP port to RTP port from RTP port numberl 1 2 Example RTP initial port from 5008 RTP port number 10 In a router which is present in your network you will have to programme port forwarding from port 5008 to port 5026 60 Configu
3. Instead of using the handset you can also set up a connection or take a call by us ing the hands free operation mode In hands free mode the handset will have no function Cu Press loudspeaker same as pick The display will show the hands free ing up the handset icon You will hear the dial tone and can place your call For switching from hands free to You can continue your call using the handset operation simply pick up handset the handset During a call you can toggle between handset hands free and speaker phone op eration S H pad Transf Rec QR To switch from handset to hands You can continue your call in hands free free press loudspeaker and hang operation Up To activate speaker phone opera The loudspeaker will be switched on hold down for 3 tion press and hold down loud Persons in the same room can monitor seconds speaker for 3 seconds the call To switch of speaker phone opera tion press loudspeaker twice 73 Configuration Headset The optional headset can be used to place or take telephone calls without any inter ference e Press headset same as picking up The display will show the headset icon the handset You will hear the dial tone and can place your call During a call you can toggle between headset hands free and speaker phone op eration 123 NH pad Transf Rec Qu To switch from headset to hands You can continue your call in hands free free press loudspeaker opera
4. Or Hang up All active connections will be terminated WEB gt VoIP Phone Menu gt Phone Setting gt Call Service gt Call Service Enable 3 Way Call must be activated 70 Configuration Monitoring Please advise the other party that you are recording the call Secretly recording of calls may be a criminal offence LEY Press Rec The call is being recorded and will be saved to New Messages Recording E Press Stop to terminate the re cording before the call has ended LS Due to technical reasons it is not possible to use the monitoring function of the optional VoiceMail system of your tiptel com telephone system Notes You can make a note on the telephone number while having a call Cu Press Note Please Enter 0210143436 Sz Del Saye With the number keys you may en ies ter numbers or letters 71 Configuration Entering asterisk or hash Press to terminate your note Press Del to delete the last char acter Press Save to save the telephone number temporarily After ending the call you can transfer the noted number into the telephone book VOIP PHONE 01 JAN 00 11 H pad Press Note to see the number 02102123436 Sz Saue Press Del to delete the note Press Save to save the number to the telephone book Mane Tel 02102123456 Please proceed as described on page 78 72 Configuration Speaker phone hands free
5. y Del Rec In case you set up more than one SIP account and you programmed the function 65 Configuration keys as Account Selection Keys WEB gt VoIP Phone Menu gt Function Key Set ting then you can select a SIP account via the function keys Hold down for 3sec To activate speaker phone press this key and hold it down for 3 sec onds To activate deactivate hands free press the loudspeaker key With the handset picked up you can toggle between hands free and handset operation by pressing the loudspeaker key The microphone can be switched on or off mute key To end the call put the handset on hook Indirect dialling Prepare dialling Enter the number by using the number keys The loudspeaker will be switched on and other persons in the room can hear the caller talking Hands free operation will be switched on and other persons in the room can hear the caller and talk to the caller The microphone will be switched off The connection will be terminated Numbers pressed will be shown but not dialled The key as dialling conclusion is not necessary With the soft key Del you can de lete the last digit entered With Save you can save the num ber to the telephone book 66 See page 77 Configuration de To dial the number entered pick up The connection will be set up You can the handset have your call or Press Dial LS It is not possible to select a S
6. Network Setting NAT When you operate your tiptel 83 VoIP as gateway then you can use the NAT set tings to optimize the functions of your network WEB gt VoIP Phone Menu Network Setting NAT Setting gt Protocol Set IPSec ALG NAT also applies to IPSec protocol ET TUAE AAA NAT also applies to FTP protocol PPTP ALEG E NAT also applies to PPTP protocol Port forwarding always applies to a protocol 51 Configuration WEB VoIP Phone Menu gt Network Setting NAT Setting NAT Table Protocol aee Select whether the table entry you performed shall apply to UDP or TCP Outside Port Port number at WAN Port which shall be mirrored to the inside IP Inside IP IP address of the network device at LAN Port Inside Port Port number at LAN Port incoming packets shall be mirrored to To delete a NAT table entry enter all data manually and then click on Delete DMZ Demilitarized Zone WEB VoIP Phone Menu gt Network Setting NAT DMZ Config For establishing a DMZ you may forward all incoming connections for a particular IP address to any specific IP address at the LAN port Outside IP Incoming IP address at WAN port In case you set up the WAN IP address of your tiptel 83 VolP as Outside IP then you can no longer con figure your tiptel 83 VoIP from the outside Inside Pais Target IP addres
7. SIP INVITE matches the corresponding number of the SIP account 44 Configuration Users and passwords Access to the Advanced Settings at your tiptel 83 VoIP same as to the web interface is protected by a PIN code respectively a user name and a password Changing the keypad password Advanced gt Set Password WEB gt VoIP Phone Menu gt Phone Setting gt Account Config Keyboard Password Here you can change the keyboard password You need a keyboard password to get to the level Advanced Setting when configuring your tiptel 83 VoIP The factory default keyboard password is 123 In case you forgot your keyboard password you can enter a new one in the web configuration Access to web configuration Account configuration WEB gt VoIP Phone Menu Phone Setting gt Account Config You can set up different users with different access right for web configuration There can be as may as 5 users Name Any name without special characters or blanks admin is a predefined name which cannot be used here Password Any string with alphanumeric characters without special characters or blanks User Level Root has full access o web configuration Guest has limited access to that configuration LS User admin cannot be deleted 45 Configuration MMI Filter WEB gt VoIP Phone Menu gt Advanced Setting MMI Filter By using the MMI fi
8. Tiptel B V Camerastraat 2 NL 1322 BC Almere Telefoon 0900 BELTIPTEL of 0900 2358478 0 50 p m max 25 00 Fax 036 53 678 81 E mail info tiptel nl Internet www tiptel nl Tiptel NV Leuvensesteenweg 510 bus 4 B 1930 Zaventem Telefoon 0903 99 333 1 12 Euro min Fax 02 714 93 34 E mail tech tiptel be Internet www tiptel be Tiptel sarl 23 avenue Ren Duguay Trouin F 78960 Voisins Le Bretonneux C T l 01 39 44 63 30 Fax 01 30 57 00 29 e mail support tiptel fr 5 2009 engl Internet www tiptel fr EDV 4935386
9. Use the cursor keys left right to e select a Ringer Type then press Save and after that Esc to leave the settings menu While dialling with the handset on hook you can directly create a new telephone book entry 123 Del Dial Sauve GED Use the softkey Save to save the entered number to the telephone book Call a number from the telephone book epe Press Phone book Phone Book 1 ITtemtis Add Enter Huit E Press Enter Use the cursor keys up down to 0 select an entry 81 Configuration Or Use the number keys to select a E letter f Peter Del Enter Huit Gu Press Enter ED Press Dial The number will be dialled Edit delete a number from the telephone book Press Phone book Press Enter select an entry A g Use the cursor keys up down to Or Use the number keys to select a e letter Qu To delete press Del Upon confirmation press One to delete the selected entry or All to delete all entries 82 Configuration Qi To edit press Enter e Press Edit Editing or saving is done in the same way as creating a new telephone book entry page 78 Transfer a telephone book entry from a list You can also transfer numbers from the call list or from the redial list Example Call list Missed Lall List 3 teni z Hext Enter Press Enter Press Edit Editing or saving is done in the same way as creating a new telephone book e
10. gt LAN Setting Enter all necessary network data In case you are using the LAN port you will probably want to programme the bridge mode In bridge mode both network ports 48 Configuration are switched same as a hub This way you can e g connect a PC to the LAN port of your tiptel 83 VoIP which is located in the same network Netmask DHCP Service Bridge mode Enter an IP address defined by you You need to programme another address range as at the WAN port LS n bridge mode this IP address has no effect Enter the applicable subnet mask Activate DHCP service in case your tiptel 83 VoIP should act as a DHCP server at the LAN port LS In bridge mode this IP setting has no effect Activate NAT in case your tiptel 83 VoIP does not work in bridge mode and you wish to use it a gate way In case you deactivate NAT and bridge mode at the same time then WAN and LAN port will create two different networks In case you wish to use your tiptel 83 VoIP in your PC as gateway then you will have to enter the LAN IP of your tiptel 83 VoIP as gateway address in your PC With NAT activated your tiptel 83 VoIP may no longer be accessible via the WAN port In this case please use the LAN port Activate the bridge mode to have both ports of your tiptel 83 VoIP behave like a hub In this case your tiptel 83 VoIP can also be accessed through the LAN port via the IP address set under WAN settings Deactivate th
11. 1 Berlin 1hour refresh ca 230 x 105 x 200 mm 0 40 C 230 V 50 Hz 45W Index A Lee dtes cose E d 4 Le E Se to EAD 15 Account configuration 45 Automatic call accepting 36 Automatic external line access 65 C Call TORMGECIGI EE 35 Calle a PIC Jones ieiuna Ret 43 Calls JE Ee 75 OE talk zac uo MEUSE 89 Es MES RE 15 A a 8 D Description of the telephone 3 Belg ee 50 Bas NEE 80 Direct dialling dois sed eut tres 65 eil 10 A desse aid 52 Do RO TOTO UR SEN 44 E Environmental compatibility 89 F E reeL 45 Factory default 21 Factory default settings e 91 Factory default settings 18 Firmware version 63 FIISESIGDS esc t ou RENE 15 G EE 3 ci A or HTTP E 15 Eu 88 H Facio I OO s uvae tosta toi eden T3 Hands Free EE 66 Index 92 Handse oC 16 lgi EE 74 o N 16 l IC OMAINONCANS TEE 75 Marechal ID M 66 Individual announcement 84 Jace Ee usura ci UM 16 A p 4 K Key assignment sses 5 Keypad po sowornd 45 L BEE Tee 48 El A a a ai 34 Language settings 19 M Miscellaneous SIP settings 58 MSG LED uS tdo lo 8 Mute EE 66 N NATE A 51 Network Setting cios 47 Kiel nde EE 21 O Outgoing calls sia o 75 P PC software 15 Port configuration EE 51 ONSE EEEE 51 59 PPPOE
12. Save entry 2 Character Enter special char 1 1 8 lt gt _ 2 acters Use the number keys to enter let Ne ters or digits o eS Enter asterisk or hash Using the cursor keys up down you can toggle between name number and ring Using the cursor keys right left you eo can move the cursor Assigning a SIP account Mane Hello World Tel 12381 Del abc Option At the end of the telephone number in the telephone book add an with the in dex of the desired SIP account GES Press Option and with 1 OK save entry 79 Configuration Assigning IP addresses direct call With telephone book entries you can also enter a direct call when the IP address of the party you wish to connect to is know to you Mane Hello World Tel 1230127 0 0 0 Del abc Option At the end of the telephone number in the telephone book add an with the ad dress of the desired SIP telephone The dot of the IP address you can enter as follows Press Option 2 Character Enter special char 1b S amp lt gt acters Use the cursor key to select the dot Press Enter Dot will be added Enter IP address Press Option and with 1 OK save entry Select ring tone In the settings menu use the cur sor key Down to go to Ringer Set 02 Ringer Set Sublist He xt Enter Quit 80 Configuration Use the cursor key Down to select Ringer Type then press Edit
13. by your SIP provider Here you should enter the password assigned to you by your SIP provider Here you should enter the SIP Domain name In case you do not enter any realm either the server addresses from registrar or from proxy will be used In most cases you do not need to perform any entry here E When operating the telephone as a system telephone at a tiptel com tele phone system following settings will have to be carried out 54 Configuration e Server server address e Server port e Phone number e Password e Registration account active These settings will have to match the settings in your tiptel com telephone system The numbers for every SIP telephone will have to be unique LS When logging in to an asterisk server the following settings will have to be car ried out e Server server address e Server port e Account name e Phone number e Password e Registration account active In this case account name and telephone number will have to match SIP account advanced setting WEB VoIP Phone Menu SIP Setting gt Advanced Setting Following settings can be carried out Register Expire Time tiptel 83 VoIP will renew its registration with the SIP proxy after the time interval set Detect Interval Time Time interval for automatic server detection see Automatic server detection Time interval for server detection User Agent Here you should enter the name y
14. microphone while your having a telephone call R Taste Query key Press this key to set up a new call or to switch between two calls Redial key Re dials the last number dialled Loudspeaker Starts dialling a selected or entered telephone number Turns on off line while using hands free mode or headset connector HS1 Switches to hands free while having a call off hook Tip Keep that key pressed down for 3 seconds in case you wish to additionally turn on the loudspeaker during a call Digits Used for entering numbers or dialling telephone numbers Asterisk hash Needed for entries and special functions Key Assignment Special characters For faster access with some settings particular keys have multiple functions as fol lows 1 2abc ABC 3def DEF 4ghi GHI 5jkIJKL 6mnoMNO 7pgrsPQRS gtuvTUV 9wxyzWXYZ dot Controls 10 7 Controls tiptel CAD ch 6 3 digo EC CO C Ce DOG GER DOD GER E 1 LCD 2 Control keys 3 Misc keys eee Shows telephone number date and time as well as additional information For navigation and settings see Key assignment P O 4 MWI LED red Flashes in case calls have not been taken Stops flashing once you completely browsed through the list of new incoming calls in absence 5 Soft keys For fast selection of functions menu ite
15. send only one single codec during connection set up In case your SIP provider supports SIP Presence Function then you can activate this service WEB gt VoIP Phone Menu SIP Setting Global Set In case you wish to place telephone calls via a gateway the it is in most cases nec essary to determine the IP address of your internet access by using a STUN server STUN servers are usually provided by your SIP provider 57 Configuration STUN Server Enter the IP address or the domain name of the STUN server STUN PO arta Enter the port of the STUN server STUN Interval Enter the time interval for queries to be sent to the STUN server Miscellaneous SIP settings WEB gt VoIP Phone Menu SIP Setting Global Set Local SIP Port SIP port of tiptel 83 VoIP SIP Domain Please leave this field empty It has been reserved for future applications 58 Configuration QoS WEB gt VoIP Phone Menu gt Network Setting gt QOS For optimization of voice packet transfer on the net you can perform a number of settings Please note that the effect of these settings may be subject to limitations caused by the existing infrastructure Following settings are available VEAN i erii ei cn YEA Virtual Local Area Network Within a physical network you can set up a virtual network by using an ID Please consult your net work administrator DiffServ
16. settings 47 lee Elle 66 Q PP A 59 R Realities 65 Reject a Ke 65 RTP PORS EECH 59 S Safety NOLES era 4 Scope of delivery oe 15 Server Parto snas ep DAE 30 DONIC ud cesa OR Eae edis 88 EE Klee ROO UR eed 15 o 33 SIP EE dE i 29 SIP account basic settings 53 SIP advanced setting 55 SIP SOG ices aite tee Cep thence wine 53 Software version 63 Speaker Gohone 73 Speaker Ohone 73 74 Speaker telephone 66 Special characters ooooccccccnonoccccnoonnos 7 Index 93 e KC 41 Speed dial key 36 Static AER 48 STOUNA E 57 T Technical specifications 91 Trouble shooting aaa 90 U Using the leen 64 V Version Of Tmmmware cecceeceeeee 63 VW EE d eodein is reda 48 WAN Connect mode cccccnnccccccccnno 47 Tiptel com GmbH Business Solutions HalskestraBe 1 D 40880 Ratingen Tel 0900 100 84 78 35 Vanity Tel 0900 100 TIPTEL Internet www tiptel de International Internet www tiptel com 1 49 Min from the fixed network of Deutsche Telekom different prices from abroad mobile networks possible Tiptel GmbH Ricoweg 30 B1 A 2351 Wiener Neudorf Tel 02236 677 464 0 Fax 02236 677 464 22 E mail office tiptel at Internet www tiptel at Tiptel AG Bahnstrasse 46 CH 8105 Regensdorf Tel 044 884 01 80 Fax 044 843 13 23 E mail tiptel tiptel online ch Internet www tiptel online ch
17. tele phone number ident number assigned to you by your SIP provider when using as a system telephone The telephone number of the subscriber that has been set up in the Tiptel telephone system 53 SIP 1 5 Account Account name SIP 1 5 Password Password SIP 1 5 Registration Account active Configuration here you should enter the account name assigned to you by your SIP provider when using as a sys tem telephone The name of the subscriber that has been set up in the Tiptel telephone system In case you encounter any problems when regis tering please use the same entry for telephone number and account here you should enter the assigned to you by your SIP provider when using as a system telephone The password of the subscriber that has been set up in the Tiptel telephone system here you can programme whether or not the SIP account shall be used Following settings are only needed in special Display Name Proxy Server Address Proxy Server Port Proxy Username Proxy Password Domain Realm Enter a name that shall be transferred to the called party with outgoing calls CNIP In case your SIP provider operates separate serv ers for registration and SIP proxy the you will have to enter here the IP address or the domain name of the proxy server Here you should enter the port via which the SIP server can be accessed Here you should enter the account name assigned to you
18. telephone book see page 83 Pres Del and on confirm One to delete the entry or All to delete the complete list Press the list key The display will change to the call list selection menu Missed Lall List f ltentisa Hex t Enter Huit Press the Down cursor key to go to Incoming calls Press Enter 76 Configuration tabe 01 JAN 11 11 Del Dial Options please find on page 78 Outgoing call e Press the list key The display will change to the call list selection menu Missed Lall List f tenis Hext Enter uit Press the Down cursor key to go to Outgoing calls Press Enter 1238 01 JAN 12 11 Dial Options please find on page 75 77 Configuration Telephone book lt gt WEB gt VoIP Phone Menu Phone Setting gt Phone Book With your tiptel 83 VoIP you can manage up to 100 individual telephone book en tries with name and number independently from your telephone system Each entry can be assigned with a SIP account for outgoing calls and an individual ring tone Enter a new telephone book entry tiptel 83 VoIP in stand by A Pres Phone book Phone Book List Is Empty Add qe Press softkey Add CR Use the softkey Del to delete the last character 78 Configuration With this softkey you can toggle between upper case lower case and digits Pressing Options provides you with the following selection 1 OK
19. ternal sub system to be able to use more than one SIP telephone which can also call each other Incoming calls Incoming calls will be signalled acoustically and optically To take the call press the EE key or pick up the handset Use the keys E and S to adjust the ringing signal while the telephone is ringing 64 Configuration Reject a call In case you wish to reject a call please press the EY key Reject To place a call With outgoing calls always the first SIP account that was set up will be pre selected In case you set up more than one SIP account and you programmed the function keys as account selection keys you can select another account In case you acti vated Automatic Server Detection and that account is currently not active then the next account will be used Automatic external line access In case your tiptel com telephone system was programmed to provide automatic external line access to that provider in order to be able to place an internal call you will have to dial the code number as a prefix and then dial the internal number be fore you pick up the handset or press the ED key Dialling Pick up handset and wait for dial i tone Enter the telephone number The digits entered will be displayed and s be dialled according to Digital Map and Rules e g after concluding the entry by gt To re dial the last number dialled The last number dialled will be dialled press Re Dial again ar 1
20. 5 O a a a a a A A A 15 ECHT le EE 16 Explaining the steps of Operation EEN 18 Factory default settings ccccceecseecceeeeeeseeeeeeeeeeeesseeeeeeeeeseeeeeeeeeeeesseeeees 18 Overview Selectiol auae m ertet e t outs er ld Eege 19 Language settings sucus epi b a bI E rEBSe E ERE ER FECE FED PU Ud ERA ERRSSREEEOE ERE eta 19 Wel End e EE 21 Gees E EM EE AME 21 Checking the network Status A A Ee 21 Programming a SIP account nennen 29 Assistant configuration wizard m 30 Application ee 30 Operation as a system telephone with tiptel com 410 81 1 30 ierecipl me Ee 33 General telephone settngs nnn 33 Bapa n gerdme m 33 Ringing SIGMA Gls 33 Handset and hands free volume eese 34 E A a r a E a n 34 eiae LUTE e EE 34 Date ANG TUG eee nm 35 all TOPWARCIIAG EE 35 Automatic call accepting WE 36 Programming the function NET 36 11 Table of Contents General SIP settings eeeeseeeeeeeeeeeeeee eene enne nenne nnne nenne nnns 37 Miscellaneous settings ui tee eto eoo lr t rn tx ve nr s 38 Dialling assistance ocu cet AN a a M RR ERE DARE UR 39 O A T 39 Digital Map REN 39 RULES heeren C RE TM PNE 40 Dial peer editing a dialled number speed dal 41 BIER leie cep 43 Block outgoing calls external line access cece eee eetetteetteeeeeeeeeeeeeeteetes 43 Se 43 Blocking incoming calls from certain pnumbers 43 Cali Waiting P Saves ul tah c
21. 83 VoIP e External line access status e External line with predefined MSN e B channel indication e Call monitoring tiptel 83 VoIP has its own monitoring function Since many keypad functions are being concluded by pressing the key and at the same time this is the key that is being used in all VoIP telephones to signal the end of the dialling sequence keypad functions can only be carried out while being dialled before picking up the handset as a single sequence First you will have to enter the desired sequence e g 21 32 for Unconditional Call Forwarding to extension 32 and then press the loudspeaker key or pick up the handset As an alternative you may also deactivate the option of concluding your dialling se quence by pressing the O key as follows WEB VoIP Phone Menu gt Advanced Setting Digital Map End With In this case you can no longer conclude a dialled number by pressing the O key the dialled number will then only be dialled once the programmed waiting time is over Some keypad functions generally do not work with your tiptel 83 VoIP such as e Select outgoing extension e Listening to music on hold as a sample 32 Configuration Configuration Configuration of tiptel 83 VoIP can either be carried out at the telephone or via a web browser The scope of configuration is larger with the web configuration LS Some changes especially with the network settings will only be applied after r
22. IP account while preparing the dialling In call state In call state there are several options for actions that can be performed Hello World 00 25 K H pad Transf Rec Query qu Press R Dial tone Call the number of the person you Caller takes the call have your query wish to call Terminate the active call by press You are connected to the first caller ing the key again 67 Configuration Call waiting You have a call Another party is calling you The callers number and eventually his her name will be shown on the display You hear the call waiting signal and wish to take that call Press R The new caller will be taken Press R You can toggle between the two calls Terminate the active call by press ing the key and go to the call on hold In case you wish to reject the call waiting e Reject The waiting call will be rejected You can deactivate the call waiting function WEB gt VoIP Phone Menu gt Phone Setting gt Call Service Enable Call Waiting 68 Configuration Connect In case your tiptel 83 VoIP is operated at a telephone system you can also connect calls E gt Press R Dial tone Call the number of the person you Called party takes the call you re your wish to call query Hang up The parties will be connected or E Press Transf The parties will be connected LS Due to technical reasons connecting to external targets has some limitations Connec
23. IP has been assigned with an IP address from the desired address range Operation without DHCP server In case there is no DHCP server available or if there are other reason why the tele phone has not been assigned with an IP address the following information is shown Entering the IP address Advanced gt Network gt Static IP 22 First Steps In this case you may enter the IP address manually c Press menu key With the cursor key browse to ex pert settings Ub Hduanced Sublist Hex t Enter uit ere Press Enter You will be asked for the password Enter password Ge E factory default 123 Press Enter With the cursor key browse to Net work U3 Network Sublist He xt Enter Huit eae Press Enter 01 Het Mode lt gt EHCP He xt Edit Hutt 23 First Steps Press Edit With the cursor select Fixed U1 Net Mode fs 5LaLLe Save Quit E Press Save Saved With the cursor key browse to 8 Static qe Press Enter 01 IP 137 Bo 1 Rie E Press Edit Meu Paraneter 137 158 1 1 9 Del Gau e Hutt With the soft key Del delete the lt p last character With the number keys enter the IP e address 24 First Steps The dots are being entered by using the asterisk key With the soft key Save you can Saved save the edited IP address Note Input data cannot be saved when there are invalid data or when the cursor is no
24. N connector and with the other plug to your network or with the modem from your DSL connec tion Please consult your IP specialist or your DSL provider in case you need any additional information 3 Connect the AC adapter with its small plug to the POWER jack and the AC adapter itself to a mains wall outlet 4 In case you wish to use the headset optional just connect it to the corre sponding connector of your telephone 2 fr Ll Jn 1 PC LAN Here you can connect your PC 2 WAN This is usually the connector to be used for telephony 16 First Steps 1 POWER AC adapter jack 2 Headset Connector for headset optional 2 Handset Connector for handset coil cord 17 First Steps Explaining the steps of operation Following please find some easy to understand examples on how to modify settings of your tiptel 83 VoIP In the following chapters of this User s Manual the programming and settings pro cedures will be shown as a menu path Example 2 Advanced gt Network gt Static IP means that you will get to the menu item IP by pressing the SY key after which you browse with the keys Y and EY to the desired menu item In the sub menu IP you may then change the IP address of your tiptel 83 VoIP Set
25. On hook hands free off VOIP PHONE 01 JAN 00 11 85 Configuration Press Rec With the cursor key browse to En able Record On U3 Enable Record allff alin Hext Edit B uit a Press Edit to change the enable record status Pick up a call from the answering machine During recording the following display message will be shown Recording Pick up handset and take call Cap You can terminate the connection anytime by pressing the Loud speaker key Play back delete messages New and old recordings will be saved to separate folders New messages you can play back as follows 86 Configuration On hook hands free off VOIP PHONE 01 JAN 00 11 K Press Rec 01 New 1 Records Hext Enter er Press Enter Record 1 01 JAN 15 2 Hext Plau Next NT Press next to get to the next message A me tss Press Play to play back the message DCU RE Press Del and after confirmation press One to de lete that particular message or All to delete all messages Messages that already have been played back will be transferred to the folder Old Records Management of messages already played back will be performed the same way as explained above 87 Annex Annex Service You have purchased a modern product of Tiptel granting a continuous level of the highest quality This is underlined by a certification according to DIN EN ISO 9001 If however p
26. User s Manual English SIP telephone with answering machine and system functions tiptel 83 VoIP only in connection with tiptel com 410 811 tiptel Safety Notes About this telephone This telephone can be used in a local area network in connection with a gateway or DSL modem for SIP telephony Apart from a network connection you will need a SIP account or telephone system that supports SIP In connection with the telephone system tiptel com 410 811 you can also benefit from the telephone s system func tions In this case the SIP account will be provided by your tiptel com telephone system Eventually you will need an enhancement for your tiptel com telephone sys tem Please contact your specialist dealer for details More useful application notes will be available on our homepage http www tiptel com For setting up this telephone you will need substantiated experience in the configu ration of VoIP SIP telephony systems as well as a well grounded knowledge of your network infrastructure Please consult your specialist dealer or an experienced technician in case you need help or you have any questions If you experience problems while setting up or operating tiptel 83 VoIP use of a network analyzer might be helpful A free analyzer is available from e g http www wireshark org About this User s Manual In this Manual configuration and operation of the telephone is described In case your network does not assig
27. asas hina ts aes acetone dee ee Aca 43 DONOSO RR a 44 Call Aida 44 Limiting calls by comparing telephone number 44 Users tee EE ee EE 45 Changing the keypad password occcoocoocccnccconononnnonccnonannnconcnonnnnnnnnncnnnnnnancnnns 45 ACCESS to web CONQUE Mii A 45 Network Setting EEN 47 Wl rees 47 ai dee Le le CCP 47 WAN settings Static network AAA 48 PE EE 48 DHCP Sets uio eoo oce qu EE d abdo utes pcne cna ae d eh 50 Port configuration WEEN 51 Special settings when operating as gateway sssseeeeeeees 51 NAT Network address translation ssssesennenee 51 DMZ Demilitarized Zone iode tbe eR PUO PO ea rep ec Oe a o eR 52 Se A T EE E E E E 53 SIP account e Ee nde EE 53 SIP account advanced settng ocn nnncnnnnnnnnnnn 55 SIP STUN Sellings uio SA tu pae ne ares aves 57 Miscellaneous SIP settmges rnrn 58 O A E EE EAT 59 O 59 loe A td pit D IUS DO b era uud 61 Restore factory default settings 61 Restore factory default lost password ooooccccccnnnnncccoononcccnononanincnnnnnnnananas 61 Firmware update DII 62 Latest firmware version EE 63 Back up Configuration E 63 12 Table of Contents Telephone functions using the telephone eees 64 FE hi Call PPS 64 L g ere nal late Bers UE 64 SE EE 65 a ere 65 Automatic external line ACCESS AANEREN 65 A A e HEP EMEN 65 Indirect dialling Prepare dialling
28. d of your country Hand down Time Time need to detect that the handset has been put on hook VAD eco niei OE ded With activated VAD Voice activity detection during times without any voice activity the data volume will be drastically reduced When using the telephone as a system telephone this option will have to be deactivated Miscellaneous settings WEB VoIP Phone Menu gt Phone Setting gt Call Service Enable Call Transfer Allows you to transfer a call without prior notification Enable Three Way Call Allows you to set up a telephone con ference 38 Configuration Dialling assistance Your tiptel 83 VoIP provides you with some useful settings which you can use with outgoing calls Baby call hotline WEB VoIP Phone Menu Phone Setting gt Call Service gt Hotline The telephone number entered in the Hotline box will be dialled immediately upon picking up the handset or pressing the hands free key You can also define the SIP account over which the number shall be dialled e g 123 1 Pick up handset or Cup Press Loudspeaker key AUTO To deactivate Baby Call you will simply have to delete the telephone number CS With Baby Call activated you cannot dial numbers form the telephone book Digital Map WEB gt VoIP Phone Menu Advanced Setting gt Digital Map You can carry out certain settings which helps you making t
29. d only programme one single SIP account Following settings may be carried out at tiptel 83 VoIP SIP 1 SIP 1 SIP 1 SIP 1 SIP 1 SIP 1 5 Name Pl Server 5 Phone no 5 Account 5 Password 5 Registration enter a name at your choice which helps you to identify the SIP account easily while operating the telephone here you should enter the IP address or the server s domain name providing the SIP service when using as a system telephone IP address of your Tiptel telephone system here you should enter the telephone number ident number assigned to you by your SIP provider when using as a system telephone The telephone number of the subscriber that has been set up in the Tiptel telephone system here you should enter the account name assigned to you by your SIP provider when using as a sys tem telephone The name of the subscriber that has been set up in the Tiptel telephone system In case you encounter any problems when register ing please use the same entry for telephone num ber and account here you should enter the assigned to you by your SIP provider when using as a system telephone The password of the subscriber that has been set up in the Tiptel telephone system here you can programme whether or not the SIP account shall be used 29 First Steps In some cases especially when using tiptel 83 VoIP as a system telephone t
30. ds of no reply NUMDET EEN Please enter the target number for call forwarding CS tiptel 83 VoIP will perform the call forwarding itself So the telephone system tiptel com will not indicate this programming Call forwardings that were pro grammed via keypad or the system keys however will be indicated and per formed by the telephone system Automatic call accepting WEB gt VoIP Phone Menu Phone Setting Call Service Your tiptel 83 VoIP can take calls automatically after a programmable delay time In order to do so hands free mode will be activated Accept automatically On off Delay sec Delay before taking the call in seconds LS This delay time will also apply to the answering machine and to call forward ing Programming the function keys WEB gt VoIP Phone Menu Function Key Setting Function Key Type Your tiptel 83 VoIP provides you with function keys that can be programmed indi vidually The operation mode can be set to three different modes with the pro grammed mode applied to all function keys Memory key All function keys can be programmed as speed dial keys and assigned with a telephone number each Enter the telephone number under Memory Key Setting Account selection key The function keys are being used to select the SIP account over which you want to place an outgoing call 36 Command key Configuration When using the te
31. e bridge mode in case you are operat ing different networks at WAN and LAN port In this case tiptel 83 VoIP can be accessed through the LAN port via the IP address set under LAN settings LS When you activate deactivate the bridge mode your tiptel 83 VoIP will perform a restart without notification 49 DHCP settings Configuration WEB gt VoIP Phone Menu Network Setting gt DHCP In case you wish your tiptel 83 VoIP to represent a DHSP server at its LAN port then you will have to enter the necessary data here You can enter more than just one table When the DHCP server of your telephone has been activated network devices DHSP clients will automatically be assigned with a dynamic IP address unless they have not been set to a static IP address In the dynamic IP address range there may be no static IP address of a network device Lease table name Start IP ieu ei oie eere cosas Lease Time Netmask Gateway Name of the data set First dynamic IP address that can be assigned by the DHCP server Last dynamic IP address that can be assigned by the DHCP server You should usually select a dynamic IP address range in that network in which the LAN port of your tiptel 83 VoIP is located Lease time in minutes The lease time defines how long an IP address assigned by a DHSP server is valid The subnet mask must match the IP address range set a
32. e starting the telephone General telephone settings Display settings Screen Set gt Contrast Programme the contrast with the cursor keys left right for optimum readability 2 Screen Set gt Backlight Please select whether you wish to have the display being automatically backlit or whether backlight shall be switched off all the time Ringing signal gt Ringer Set gt Ringer Volume WEB VoIP Phone Menu Phone Setting gt DSP Config Ring Volume Adjust the volume with the cursor keys left right CS When your telephone rings you may also adjust the volume with the gt and keys Ringer Set gt Ringer Type WEB VoIP Phone Menu Phone Setting gt DSP Config Ring Type Choose a ringing melody with the cursor keys left right 33 Configuration Handset and hands free volume Audio Set Voice Volume WEB VoIP Phone Menu Phone Setting gt DSP Config Output Volume Adjust the handset volume with the cursor keys left right CS When the handset has been picked may also adjust the volume with the S gt and E keys WEB gt VoIP Phone Menu Phone Setting DSP Config Hands Free Volume ca n hands free operation you can adjust the loudspeaker volume with the EP and keys 3 Audio Set Mic Volume WEB VoIP Phone Menu Phone Setting gt DSP Config Input Volume You can adjust the microphone gain of the handset or the hands free m
33. er your access data of your internet service provider ISP PPPOE Server Enter the IP address you received from your internet service provider 47 Configuration Enter ANY in case you did not receive any IP ad dress User name ee Enter the user name you received from your internet service provider Password cece Enter the password you received from your internet service provider LS n PPPoE mode manually performed settings for the WAN port are still valid In case you want to enter network data for the LAN port PC in the web configu ration then you will have to select another network there WAN settings Static network Advanced gt Network gt Static WEB gt VoIP Phone Menu gt Network Setting gt WAN Config gt WAN Setting Enter all necessary network data IP ACCESS i oou Enter the IP address defined by you Netmask Enter the applicable subnet mask Gateway Enter the IP address of the gateway which connects you to the outside world You need a gateway in case you wish to place telephone calls to SIP sub scribers outside your own network DNS Domain Enter the DNS domain here or leave the box empty Primary DNS Enter the IP address of the DNS server here Alter DNS Enter the alternative IP address of the second DNS server here LAN settings WEB VoIP Phone Menu gt Network Setting LAN Config
34. etting gt Call Service gt Enable Call Waiting If you have a telephone call and another caller shall get a busy signal while you are busy then you should deactivate this option 43 Configuration Do not disturb Call Service No disturb WEB gt VoIP Phone Menu gt Phone Setting gt Call Service gt No Disturb With No Disturb DND do not disturb tiptel 83 VoIP will not take any calls Callers will hear a busy signal or a message depending on your provider Outgo ing calls however can be placed With activated No Disturb you will see DND in the telephone s display VOIP PHONE 01 JAN 11 11 DND AUfFZ ca n stand by you can activate deactivate DND by pressing the 8 gt key CS An unconditional call deflection will also be carried out with DND activated Call Filter WEB gt VoIP Phone Menu Phone Setting gt Call Service Limit List In the Limit List of your tiptel 83 VolP you can enter telephone numbers that should always receive a busy signal when calling you LS You can also enter alphanumeric strings A selection of SIP accounts how ever e g 1230 1 is not possible Limiting calls by comparing telephone numbers WEB VoIP Phone Menu gt Phone Setting gt Call Service gt Accept Any Call Generally your tiptel 83 VoIP will take any call regardless of the SIP account Accept Any Call Otherwise only those calls will be signalled with which the telephone number
35. going call Call forwarding will be carried out via the same SIP account It is not possible to use another SIP ac count for call forwarding UDS CD censes Timeout Expires value for subscribe see Acti Expire Time vate Subscribe Enable PRACK Activates provisional acknowledge 56 Enable Keep Authenti CANON WEE Auto Detect Server Enable Session Timer Signal Encode RTP Encode Use STUN Enable Via rport Answer With Single Co dec Enable Subscribe SIP STUN settings Configuration Causes your tiptel 83 VoIP to use the last received key when registering again This may help to ac celerate registration With this option activated tiptel 83 checks in time intervals set as Detection Time if the SIP server programmed can be accessed In case that server cannot be accessed then another SIP account will be used for outgoing calls When activated there will be a Re Invite during a call Activates signal encoding to your SIP provider Activates encryption of audio data RTP Activate STUN to be able to place calls via the NAT of a firewall Deactivate STUN in case the STUN server is lo cated in the same network In case you encounter problems in connection with NAT of a firewall then should activate rport In this case tiptel 83 VoIP will send port information to your SIP provider Causes your tiptel 83 VoIP to
36. he server port 5060 will have to be edited depending on the settings in your tiptel com telephone system WEB gt VoIP Phone Menu gt SIP Setting gt Basic Set gt Server Port Assistant configuration wizard WEB VoIP Phone Menu Wizard A configuration assistant will guide you through the most essential settings when setting up your tiptel 83 VoIP Application notes Application notes and notes on the configuration you will find on the homepage of tiptel com GmbH at http www tiptel com Operation as a system telephone with tiptel com 410 811 If you wish to operate tiptel 83 VoIP as a system telephone at a tiptel com 410 811 telephone system both devices should be part of the same network tiptel com 410 811 must be programmed as SIP proxy Please refer to the tiptel com 410 811 User s Manual Then proceed as follows 1 Intiptel com 410 811 programme a subscriber as SIP subscriber by proceed ing to the subscriber s administrator settings and selecting under Assignment of extensions the port as SIP Proxy Port Phone number and password of the subscriber are the access data for your tiptel 83 VoIP Under the subscriber s telephone number there may only be one tiptel 83 VoIP subscribed to the telephone system Und system telephone please select as type 83 VoIP 2 Now programme the network data at tiptel 83 VoIP 2 Advanced gt Network gt Static IP An unused IP address from your network 30 First Ste
37. he day by day use of your tiptel 83 VoIP even easier Since with SIP telephony there is no public switchboard as we know it also the dialling procedure is different from analogue or ISDN telephones 39 Configuration Generally a telephone number or a target address must be sent as on e single string So tiptel 83 VoIP first saves all entered digits and then sends them as a sin gle string to the SIP proxy In order to enable tiptel 83 VoIP to detect when a num ber has been dialled completely there are different procedures available End with Activate this option in case you wish to conclude the telephone number to be dialled with the Q key Note Many programming and system functions of your tiptel com telephone system can then only be programmed by sending the sequence as a single string Fixed length The number will be dialled once the number of dig its reaches or matches the number of digits pro grammed here Time OUR EE The number will be dialled when there has been no further input for the number of seconds pro grammed here Rules WEB VoIP Phone Menu gt Advanced Setting gt Digital Map Rules by defining rules you can generate the dialling conclusion automatically This means if a number matches a rule it will be automatically dialled immediately or if a delay time was programmed after the time out Rules may also be combined with Dial Peer Here first the rule the
38. hone has no function and so has been locked with a screw It must not be opened e Clean the telephone only with a soft damp cloth Do not use any chemicals or abrasive detergents e Protect the telephone from humidity dust water and vapours e Do not use the telephone at locations with direct sunlight e Do not use the telephone in explosive areas e Only use the original AC adapter part no 4569175 that came along with your telephone Key Assignment Key assignment Menu key Starting the menu selection Escape Exiting a menu Call lists Calls in absence re dial list incoming calls list 000 9 0 0400 Increase volume Stand by Ringer volume Hands free Loudspeaker volume Off hook Handset volume Decrease volume Stand by Ringer volume Hands free Loudspeaker volume Off hook Handset volume Network status IP address mode static dynamic IP address Gateway SIP Status Registration status of the SIP Accounts Registration status Telephone number SIP proxy MOH The caller will hear music on hold This feature depends on your SIP provider Telephone book Entering and selecting entries Control keys Used for navigation and settings 0 0 00000 Key Assignment Soft keys For fast selection of functions menu items and input boxes which appear in the LCD above the corresponding icons Headset key Press this key in case you wish to use the optional headset Mute key Turns off the
39. htly impair the value or the usability of the device 88 Annex Claims for damage caused by transport shall be asserted to the delivery company Notes on settlement Repairs can only be conducted by the Tiptel Service A warranty repair does not prolong the warranty period neither for the replaced parts nor for the device This guarantee is not transferable and shall expire if the device is sold on to another party It shall also expire if the device is interfered with by third parties or if the serial number on the device has been removed or made illegible There is a guarantee seal on the device Please do not damage or remove this seal because otherwise your guarantee will expire The General Terms and Conditions of Tiptel which are part of the contract for a dealer shall also apply In the event of a complaint the defective product shall be sent to the relevant Tiptel subsidiary the importer or dealer along with a description of the defect and the proof of purchase CE mark This device meets the requirements of the EU directive directive concerning radio systems and telecommunications terminal devices and the mutual recognition of their conformity Due to technical differences among the different countries however unlimited war ranty for unconditional operation with any telephone company cannot be granted Tiptel com GimbH Business Solutions herewith declares that the equipment com plies with all the fundamental requi
40. icrophone with the cursor keys left right However it is recommended to leave this setting at 5 Greeting word Greeting Word Here you can enter a name that will be shown on the display in stand by LS This setting cannot be performed via web configuration Language Language Set English Here you can select the language of your tiptel 83 VoIP English German French Dutch 34 Configuration Date and time WEB gt VoIP Phone Menu Phone Setting gt Time Config Date and time will be automatically set via SNTP Please enter the IP address of the SNTP server and the time zone TN aaaeei Enter the IP address of the time server Time zone Select your time zone RICK Query interval for SNTP server SINEP Sicut On Off Daylight saving time Must be set manually during the daylight saving time period You may also set date and time manually YOO iiit e nis YYYY MOM ESPERE MM Day eee sere are ee ener DD OU aerae estote HH Minute oeenn mm Call forwarding 2 Call Service gt Call Forward SIP1 SIP5 Select the desired call deflection mode MOG ccs ttes The following options are available e Off Deactivated e Unconditional All incoming calls for this SIP account will be for warded 35 Configuration e Busy Incoming calls for this SIP account will be for warded only when you are busy e No reply Incoming calls for this SIP account will be for warded after 20 secon
41. ing telephone number as a prefix Digits entered here will be added to the telephone number at the end optional Number of leading digits to be removed Select SIP account automatically You can set up telephone numbers and define if SIP account 1 or 2 shall be used In order to do so under Dial Peer define a rule with the desired telephone number and the target address according to the table below SIP account 0 0 0 1 0 0 0 2 0 0 0 5 42 Configuration Dial locks Your tiptel 83 VoIP provides you with the option to set up different dial locks Block outgoing calls external line access WEB VoIP Phone Menu gt Phone Setting gt Call Service gt Call Service Setting gt Ban Outgoing Without external line access no outgoing call can be made Also numbers from the telephone book cannot be dialled Only baby call is still working Black list WEB gt VoIP Phone Menu Phone Setting gt Call Service gt Black List Under Black List please enter those numbers that shall not be dialled You can also exclude ranges of telephone numbers from dialling by just entering the first digits of a telephone number Black listed numbers will also block dialling matching numbers from the telephone book Blocking incoming calls from certain numbers Your tiptel 83 VoIP provides you with the option to forbid taking calls from particular telephone numbers Call waiting WEB gt VoIP Phone Menu gt Phone S
42. lephone as a system telephone the function keys will be programmed by the tip tel com telephone system When using your tiptel 83 VoIP as a system telephone at a tiptel com telephone sys tem you should programme the function key mode to command key in order to enable the telephone system to programme those keys General SIP settings WEB VoIP Phone Menu gt Phone Setting DSP Config For voice quality and bandwidth data volume optimization you can modify the fol lowing settings ee EE 3 729 Packet size Preferred codec for voice calls The codec will be negotiated at the start of each connection set up This means that also codecs different from the ones you programmed can be used This happens when the other party s telephone does not support the codec you programmed G 711 G 723 G 729 Voice quality similar to ISDN highest bandwidth A law Flavour mainly used in Europe p law Flavour mainly used in North America and Japan Slightly Reduced voice quality with less bandwidth r63 6 3 kbps overhead r53 5 3 kbps overhead Good voice quality with less band width The smaller the size the smaller the delay times and the lower the gaps during packet loss With bigger packets however the protocol overhead will be re duced resulting in much lower bandwidth need in particular with codecs different from G 711 Configuration Signal standard Set the signal standar
43. lter you can extend the already existing password protection by limiting access to a certain IP address or an address range Then you can only ac cess web configuration from a PC with that particular IP address or from that par ticular IP address range 46 Configuration Network Setting Your tiptel 83 VoIP provides you with one WAN and one LAN interface For teleph ony you have to set up the WAN interface The LAN interface can be used for con necting a PC in case tiptel 83 VoIP is directly connected to a DSL modem or in case there is only one network jack at your desk WAN Connect mode 2 Advanced gt Network Network Mode WEB gt VoIP Phone Menu gt Network Setting WAN Config In order to allow you to make telephone calls with your tiptel 83 VoIP or to use the web based configuration some network settings have to be carried out with your telephone to integrate it into your existing network You can select between a static IP address DHCP and PPPoE Static IP address Programme the necessary network data yourself 8 eler aoi e Network data will be provided and assigned to the telephone by a DHCP server or e g by your tip tel com 410 811 PPPOE see gege tiptel 83 VoIP has direct access to the internet Enter the access data of your internet service provider ISP PPPoE settings Advanced gt Network PPPoE Set WEB gt VoIP Phone Menu gt Network Setting gt WAN Config gt WAN Setting Ent
44. ms and input boxes which appear in Controls the display above the corresponding icons 6 Function keys In the web configuration these keys can be assigned with particular functions When used as a system telephones at a tiptel com telephone system these keys will be programmed by the telephone system 7 Microphone 8 0 9 9 Misc keys 10 Hook switch For hands free operation Digits Headset Microphone mute key Query key Re dial key hands free loudspeaker Press this switch to end a call Handset is on hook or off hook Controls Display icons 1 Ta 2 a 3 e 1 Handset on You can use the handset 2 Headset on You can use the optional headset 3 Hands free You can have your call hands free or the loudspeaker is on so that people in Loudspeaker on the same room can listen to the caller as well 4 Call counter Shows the number of incoming calls 10 Table of Contents Index Pe dicionem 3 About this Users Maps eebe sgegeegggeeiegegag eit ep yx ERR Ev tigress to deer teo ege 3 GL ELL 4 COMAS LE mM 5 Special Eeer 7 Controls 8 Deler eo ees Mone Pul adul idee 10 A E 11 A ieri RAD EN BeIRDUM IRAE MUNERA NR DINE eU iP RR RR M ED ET 15 Scope OF delivery esie Eege 15 Optional 36 C6sSOFrlBS 0 roe eae tarte odor A E M RP te denies 15 PC COMWal OA de teo Ee 1
45. n IP addresses automatically DHCP Server before starting your configuration via your browser some basic settings will have to be car ried out Configuration via a browser for an experienced technician and so will only be treated in this Manual as far as it is necessary All operating steps refer to the operation at the telephone unless this is noted otherwise LS Web configuration offers you more settings than the configuration at the tele phone itself As soon as you have carried out First steps starting on page 15 you should continue configuring the telephone via a web browser Safety Notes Safety notes Please make sure to observe the following when installing and operating tiptel 83 VoIP e This telephone was designed to be operated in an Ethernet network complying with the Standard IEEE Norm 802 3 which is in accordance with the Standards for SELV circuits e This device is an IP telephone Do not try to connect it to a conventional ISDN or analogue telephone access e Connect the connection cable only to outlets designed for this type of connec tion e Install all cables accident proof Connected cables may not be stressed me chanically e Position the telephone away from any electrical sources of interference e Use only accessories that are approved for this telephone e Never try to open the telephone Do not touch the connectors with sharp or me tallic devices e The battery cover at the bottom of the telep
46. n also dial numbers with more than 3 digits Dial peer editing a dialled number speed dial WEB gt VoIP Phone Menu gt Phone Setting gt Dial Peer With the help of rules for dial peers you may edit dialled telephone numbers With the help of this modifications you can defer outgoing calls or set up e g a P2P con nection without the need of a SIP proxy This way you can also set up a speed dial register Phone number Enter the complete telephone number to be modi fied or just enter the first part of the number fol lowed by a T 123456 Modifications apply to 123456 12T Modifications apply to all telephone numbers starting with 12 41 Destination Delete Length Target address Configuration The number to be dialled will be sent to the IP ad dress entered here optional Enter 0 0 0 1 for SIP account 1 0 0 0 2 for SIP ac count 2 and so forth Port of the target address to which tiptel 83 VoIP shall connect optional With SIP usually 5060 Following modifications can be carried out op tional add 123 all 123456 rep 123 The entered digits will be added to the telephone number as a prefix here 123 the complete telephone number will be replaced with the entered digits here 123456 Works only with Delete length The number of digits defined under Delete length will be deleted The digits entered will put in front of the remain
47. nd will be transmitted to the client during a DHSP request You should usually select a the subnet mask which you set under LAN settings IP address of the gateway which shall be trans ferred to the DHCP client This is usually the LAN IP address of your tiptel 83 VoIP IP address of the DNS server which shall be trans ferred to the DHCP client With activated DNS relay your tiptel 83 VoIP serves to the WAN side as DNS client and to the LAN side as DNS server This means DNS queries from the LAN side will be transferred to the DNS server in the WAN 50 Configuration Port configuration WEB gt VoIP Phone Menu Network Setting Net Service Set those ports under which the individual service can be accessed HATIP POR raras Via this port the web configuration of your tiptel 83 VolP can be accessed If you enter another port you will have to type this in the address bar of your browser with e g port 100 this would look like 192 168 10 1 100 Note These changes will only be applied after a re start of your tiptel 83 VolP If you enter 0 your tiptel 83 VoIP cannot be config ured by using a web browser Telnet Port Via this port the telnet service of your tiptel 83 VoIP can be accessed Special settings when operating as gateway If you do not operate the LAN port in bridge mode there are some more settings options NAT Network address translation WEB VoIP Phone Menu gt
48. ng SIP account settings SIP proxy cannot be reached Do not disturb DND activated Call forwarding programmed in your telephone 90 Set volume Change location of telephone Check network settings check if tiptel 83 VoIP can be pinged check wiring Check SIP settings Check SIP proxy settings in your tiptel com telephone system Deactivate DND Deactivate call forwarding Factory default settings Annex In the table below you may find the most important factory default settings of your tiptel 83 VoIP These settings may be changed individually Via the web interface you may reset your tiptel 83 VoIP as follows WEB VoIP Phone Menu System Manage gt Factory Reset Language Advanced Setting access code at telephone Access data for web browser configuration Greeting text WAN setting LAN IP DHCP server SNTP server Time zone DND Do not disturb Call Forwarding Answering machine SIP account Reregister time Sip Agent DTMF Function keys DSP Signal standard Timeserver Technical specifications General Dimensions W x H x D Ambient temperature Operating voltage AC adapter Power consumption in stand by German 123 Username admin Password admin With restricted rights Username guest Password guest VOIP PHONE DHCP 192 168 10 1 24 On 209 81 9 7 GMT 01 00 Off None Off Not set 5min tiptel 83voip DTMF Relay Command keys A law German GMT
49. ntry page 78 83 Configuration Answering machine gt Voice Memo Your tiptel 83 VoIP provides you with an easy to use answering machine LS When you are using your tiptel 83 VoIP as a system telephone at a tiptel com telephone system the optional voice mail system of the telephone system pro vides you with more options In such a case you should not use the integrated answering machine Individual announcement You can chose between a pre recorded and an Individual announcement Chose between e Factory default The factory default announcement will be used e User defined An Individual announcement will be used Record an Individual announcement To record an Individual announcement proceed as follows Pick up handset and wait for dial tone VOIP PHONE Del Rec Press Rec Rec Voice Memo Press Yes Recording will start immediately after pressing key CA gt 84 Configuration Recording lena ES Press Stop if you wish to stop recording More settings WEB gt VoIP Phone Menu Phone Setting gt Call Service More settings please perform via the web interface Enable Voice Record On Off User Defined Voice Select between an individual announcement and factory default announcement Incoming Record Playing During recording on off No Answer Time sec Answer delay in seconds LS This delay also applies to automatic call accept and call forwarding Recording on off
50. o Ns ta Rep a qe Rn eS Pe or s 90 Factory default settings AAA 91 Technical ere e EE 91 o APP AA t 92 14 First Steps First steps Scope of delivery First please check if the scope of delivery is complete In gift box of your tiptel 83 VoIP you should find e tiptel 83 VoIP handset inclusive e Coil cord handset cord e AC adapter 9V 500 mA e Ethernet cable e User s Manual Please keep the gift box You will need it in case you have to send the telephone back to your dealer Optional accessories Following accessories are available from your specialist dealer e Headset A list of compatible headsets you may also find in our homepage http www tiptel com under details to this telephone PC software PC based configuration is carried out via a web browser which usually is part of your PC s operating system Set up Your tiptel 85system has been produced for normal operating conditions Solvents found in furniture varnish polish or oil can attack the base pads Pads etched this way may leave traces on the furniture Therefore use a non slip underlay especially for new or freshly treated furniture 15 First Steps Installation For installation please connect the cables that came along with your telephone as follows 1 Coil cord with its long end to the connector with the handset icon and with its short end to the connector of the handset 2 Connect Ethernet cable with one plug to the LINE WA
51. ou received from your SIP provider or leave the field empty When operating at a tiptel com telephone system please enter tiptel 83voip Signal Key With the signal key data transfer to the SIP server can be encrypted Leave the field empty in case you do not have a signal key 55 Configuration Media Key With the media key voice transfer can be en RTP crypted RTP Leave the field empty in case you do not have a media key Server Type Select common in case your SIP provider is not listed here see also Automatic server detection DTMF Mode Determines the mode used to transfer digits while having a connection Select DTMF Relay inband audio in order to be able to use system functionality at a tiptel com tele phone system Select DTMF RFC2833 or DTMF SIP INFO de pending on your application RFC Protocol Edition Today s standard is RFC3261 Select RFC2543 in case you wish to connect to a SIP telephone with standard SIP 1 0 Forward Type Chose between off always busy and no an swer Incoming calls will the be forwarded to the following telephone number depending on the set ting chosen When selecting no answer the delay time programmed under Call Service see page 36 applies Forward Phone Number For call forwarding Enter the target number in the same way as if you would enter it for an out
52. ps 2 Advanced gt Network gt Static Netmask Subnet mask of your network Advanced gt Network gt Static Gateway Gateway of your network 9 Advanced gt Network gt Static DNS IP address of your DNS server 3 Programming SIP user agent To male sure that tiptel 83 VoIP will be detected as system telephone by the telephone system you need to carry out the following setting WEB gt VoIP Phone Menu SIP Setting gt Advanced Setting gt SIP Advanced Setting SIP User Agent Here you should enter tiptel 83VoIP 4 Programming function keys WEB gt VoIP Phone Menu Function Key Setting Function Key Type Command Button The setting Command Button applies to all function keys In this setting the function keys will be programmed by the telephone system 5 Programme DTMF dialling WEB VoIP Phone Menu SIP Setting gt Advanced Set gt DTMF Mode Here you should programme DTMF RELAY in order to be able to remotely query e g your voice box When operating tiptel 83 VoIP as a system telephone nearly all function known from an ISDN telephone are at your disposal Operation however is different in some points Your system telephone does not support any acoustic acknowledge signals After keypad programming e g deflection with 21 you will hear a busy signal Ac knowledgement is being given by a call back 31 First Steps Following system functions are not supported by your tiptel
53. ration Update and back up Restore factory default settings You can reset your tiptel 83 VoIP by using the web interface as follows WEB gt VoIP Phone Menu System Manage gt Factory Reset Restore factory default lost password In case you lost or forgot your password for web configuration you can restore fac tory default as follows Remove the AC adapter or the network cable in case you are using PoE and plug it back in again while holding down the 7 key Post Mode Now on your Windows PC open the command prompt window and enter telnet 192 168 10 1 CS Please make sure that your Windows PC is in the same network as this IP ad dress 192 168 10 xxx Access is made via the WAN port Now you will see a menu in which you can reset the configuration 61 Configuration Firmware update WEB gt VoIP Phone Menu System Manage Here you can upload the latest firmware to your tiptel 83 VoIP The latest firmware is available on the website of tiptel com GmbH www tipel com Select the file firmware and then click on Update The display of your tiptel 83 VoIP will show Downloading and then Download successful and finally Reboot After your tiptel 83 VolP has performed a re start you will have to re log in again c8 Do not under no circumstances interrupt the firmware update 62 Configuration Latest firmware version WEB gt VoIP Phone Menu Running Status The cu
54. rements of European Directive 1999 5 EC You can find further details on the compliance declaration at the following Internet address http www tiptel org Environmental compatibility No contact with substances harmful to human health can occur if the system is used properly This device does not contain any batteries The synthetic materials used in this device consist of partially recycled granulate Our packaging does not contain any synthetic materials Only cardboard and paper from partially recycled material is used Once your Tiptel product has reached the end of its life time Tiptel GmbH will take it back free of charge The device will be dismantled properly and then forwarded to a recycling company 89 Trouble shooting Annex First please try to solve the problem with the help of the table below Problem Display dead Display to weak or dark Possible cause AC adapter not plugged in Contrast not adjusted properly Solution Check all cables and connectors You may want to try another mains wall outlet Set contrast No sound Hum or some other type of interference from loudspeaker or handset No network connection display shows WAN not connected Call cannot be placed Calls are not being signalled Volume set to 0 Electromagnetic interference from e g cordless telephone cordless headset PC monitor etc Network cable not plugged in wrong network settings Wro
55. roblems occur or you have questions on operating the device please contact your local dealer Guarantee Please contact your local dealer or importer for details of guarantee for non EC countries Within the European Community the following guarantee regulation applies Your contact for services arising from guarantee obligations is the authorised dealer where you bought the device Tiptel will grant a guarantee of 2 years from the date of handover for the material and for the manufacturing of the telecommunications terminal unit Initially the purchaser shall have only the right of subsequent performance Subse quent performance entails either repair or the supply of an alternative product Ex changed devices or parts shall become the property of the authorised dealer If the subsequent performance fails the purchaser can either demand a reduction in the purchase price or withdraw from the contract The purchaser shall notify the dealer immediately of any defects found Proof of the guarantee entitlement shall be furnished by standard proof of purchase receipt or invoice The guarantee entitlement shall expire if the purchaser or an unauthorised third party interferes with the device Damage caused by inappropriate handling opera tion storage or by force majeure or other external influences shall not be covered by the guarantee The guarantee shall not cover any consumable material e g batteries or defects that only slig
56. rrent version number of the firmware will be displayed right after Version You will need this number e g when contacting our technical support Back up Configuration WEB VoIP Phone Menu gt System Manage gt Backup Config Her you can save the settings of your tiptel 83 VoIP permanently as a text file to your PC A saved configuration can be uploaded to your tiptel 83 VoIP again via HTTP Update 63 Configuration Telephone functions using the telephone Place a call After having installed your tiptel 83 VoIP properly you can place your first telephone call During the call you will see a call timer showing you the time since you started oc cupying line So you can always see the current call time used so far LS Due to technical reasons you will hear no external office tone with external calls LS It is not possible to have special dialling tones as you can have them with a conventional system telephone at a tiptel com telephone system e g with call deflection active LS Please pay attention to typical properties of internet telephony Please also note that your router will have impact on internet telephony and that it will have to be programmed accordingly So for instance you cannot use two tiptel 83 VoIP via the same router as ex ternal WAN extension at a tiptel com telephone system unless that router supports Hairpin In this case you will have to use another tiptel com telephone system as ex
57. rule detects the end of the telephone number while Dial Peer then converts the telephone number Rules can be only one single telephone number or they can comprise wildcards or control sequences Following settings are available 1234567890 Once a telephone number matches the pro grammed sequence of digits in this case 1234567890 this number will be dialled 1 2 3 or 123 Digits can as part of a telephone number comprise those digits shown in parenthesis MN eode oett Digits can as part of a telephone number comprise the range of digits shown in parenthesis a Any digit 40 Configuration Drm E Dialling out does not start immediately but after a delay determined as Tn n seconds from 1 9 JE WA ES A full stop in front of Tn stands for any digit and length Time Out The telephone number will be dialled after the last digit has been entered and the Time Out has run out A Time Out can e g be programmed to makes sure that also longer numbers than defined in the rules can be dialled Examples for rules KEE 112 will be dialled immediately 1 2 3 XX X AE Any 4 digit number starting with 1 2 or 3 will be di alled immediately XXX EE Any 3 digit number will be dialled 5 seconds after the third digit has been dialled In case someone dials one or more additional digits within 5 seconds after the third digit the rule will be overruled Then you ca
58. s LAN port 52 SIP Setting Configuration You can programme up to 5 SIP accounts with your tiptel 83 VoIP When operating the telephone as system telephone however we recommend using only one single SIP account SIP account basic settings Advanced SIP Set gt SIP1 SIP5 WEB gt VoIP Phone Menu gt SIP Setting gt Basic Set You may programme up to 5 different SIP accounts In order to be able to place or receive calls with your tiptel 83 VoIP you need to programme at least one SIP ac count If you wish to use several SIP accounts for outgoing calls you have to pro gramme the function keys as Account Selection Keys WEB gt VoIP Phone Menu gt Function Key Setting gt Function Key Type When using the telephone as a sys tem telephone in general you should only programme one single SIP account To set up a SIP account you will have to perform the following settings SIP 1 5 Name Server name SIP 1 5 Server Server address Registrar Server port Registrar SIP 1 5 Phone num Phone number enter a name at your choice which helps you to identify the SIP account easily while operating the telephone here you should enter the IP address or the server s domain name providing the SIP service when using as a system telephone IP address of your Tiptel telephone system here you should enter the port under which the SIP server can be reached here you should enter the
59. t positioned after the last digit Entering the subnet mask Advanced gt Network gt Static gt Netmask In case you have entered the IP address manually you will also have to enter the subnet mask manually If you enter the subnet mask right after entering the IP address you will just have to browse on to 02 Subnet Mask Otherwise please start at the beginning c Press menu key With the cursor key browse to Ex pert Settings Ub Hduanced Sublist He xt Enter EN Press Enter You will be asked for the password Enter password Q E factory default 123 Press Enter 25 First Steps With the cursor key browse to Net work U3 Network Sublist Hex t Enter uit Press Enter 01 Het Mode lt gt EHCP He xt Edit Hutt Press Edit With the cursor key select Static U1 Net Mode coStatic Save Press Save Saved With the cursor key browse to Static Press Enter 26 First Steps With the cursor key browse to Subnet Mask Uf Metnask gaia a I Next Edit E gt Press Edit Meu Parameter 390 599 2 335 l Del Saye Huit With the soft key Del you may delete the last character With the number keys you may en ter the subnet mask The dots are being entered by using the asterisk key With the soft key Save you can Saved save the subnet mask Note Input data cannot be saved when there are invalid data or when
60. the cursor is not positioned after the last digit 27 First Steps Entering the gateway Advanced gt Network gt Static gt Gateway Here you may enter the IP address of the gateway via which your network is con nected to other networks e g the internet You need a gateway in order to be able to communicate with other SIP subscribers outside your own network Entering the DNS server gt Advanced gt Network gt Static gt DNS Here you may enter the IP address of the DNS server Configuration using a browser After verifying or entering the network settings you may configure your tiptel 83 VoIP using a browser In order to be able to do so enter the IP address of your tiptel 83 VoIP into the address field of your browser and then simply follow the menu struc ture In this web based configuration interface you will also find some settings which cannot be carried out at the telephone directly 28 First Steps Programming a SIP account Advanced gt SIP Set gt SIP1 SIP5 You may programme up to 5 different SIP accounts In order to be able to place or receive calls with your tiptel 83 VoIP you need to programme at least one SIP ac count If you wish to use several SIP accounts for outgoing calls you have to pro gramme the function keys as Account Selection Keys WEB VoIP Phone Menu gt Function Key Setting gt Function Key Type When using the telephone as a sys tem telephone in general you shoul
61. ting will not work if e g different codecs are being used and when the calls to be connected were made via different SIP providers Call connecting without notification You can also connect a call without talking to the target subscriber first In order to be able to do so under WEB gt VoIP Phone Menu Phone Setting Call Service the option Enable Call Transfer must be activated erm Press Transf The parties will be connected Call the number of the target sub Called party takes the call The parties scriber will be connected Hang up CS Connecting may not work in case the calls to be connected were placed via different SIP providers or different codecs are being used 69 Configuration 3 party conference When you are having a call and there is another call on hold then you can initiate a 3 party conference LS When your tiptel 83 VoIP is being operated at a tiptel com telephone system then a 3 party conference can only be initiated from a tiptel 83 VoIP Due to technical reasons it is not possible to initiate a 3 party conference with a VoIP subscriber from an ISDN or analogue telephone 00 25 SCH H pad Transf Conf ED Press Conf You now can talk to both parties at the same time You can terminate the conference as follows ei Press R The conference will be terminated and the call usually the last one set up will be put on hold End the active call with the key and go to the call on hold
62. tings by using a web browser will in general be depicted as follows WEB VoIP Phone Menu Function Key Setting WEB stands for browser supported web configuration After WEB you will then find the particular menu items to get to the desired setting To connect to your tele phone via web browser you need to enter the IP address of your tiptel 83 VoIP Its IP address will be shown in the telephone s LCD when you press the key Factory default settings As factory default the language of the telephone is set to German and the tele phone acts as a DHCP client In case your network has a DHCP server your tiptel 83 VoIP will automatically be assigned with an IP address once you switch it on SIP settings however will have to be performed manually 18 First Steps Overview selection language German DHCP On IP address at PC port IP 192 168 10 1 Subnet mask 255 255 255 0 User access data for web configuration name admin password admin with restricted rights Name guest password guest Access code for expert settings at tele 123 phone Language settings Language Set gt Language Set WEB VoIP Phone Menu gt Language Setting All menu texts in this Manual are in English language So please programme the language settings to English first in case your tiptel 83 VoIP had previously been set to another language VOIP PHONE 01 JAN 00 11 Rec 19 First Steps Press menu ke
63. tion Cup To activate speaker phone opera The loudspeaker will be switched on hold down for 3 tion press and hold down loud Persons in the same room can monitor seconds speaker for 3 seconds the call Gp Dx To switch of speaker phone opera tion press loudspeaker twice or Instead you can also press the GD Headset key 74 Configuration Call lists General Your tiptel 83 VoIP provides you with three different call lists Calls in absence out going calls and incoming calls Each lists provides you with date and time of the call Phone numbers from the list can be dialled directly Individual entries or the whole list can be deleted Entries from the call list can be transferred to the tele phone book LS As soon as you looked at a call from the list Calls in absence that call will be shifted the list Incoming calls LS The MWI LED will be flashing as long as there are call in the list Calls in ab sence Open call lists and place calls e Press list key The display will change to the call list selection menu Missed Lall List f Ttemis Hex it Enter uit Calls in absence E Press Enter tabe 01 JAN 11 11 Del Dial 75 Options Incoming call Configuration With the cursor keys up down The latest call will be on top of the list you can browse through the en tries Press Dial and then Call to call back the caller Press Edit to transfer that entry into the
64. y Browse with cursor key to Lan guage Set Press Edit Select German with cursor key Press Save Saved 20 First Steps Network settings Basic settings As factory default tiptel 83 VoIP is set to DHCP client In case your network does not have a DHCP server you will have to enter the IP address manually An IP ad dress is necessary for operation as well as for browser configuration Please consult your network administrator in case of any questions concerning network settings available IP addresses ports etc Checking the network status No network detected In case tiptel 83 VoIP has not connected to any network the display will show VOIP PHONE WEN Disconnected Rec In this case please check whether the network cable has been plugged in or if there is another problem regarding the cabling Also check the configuration of the DHCP server Network detected If a network has been detected you will see the following information on the display example VOIP PHONE 01 JAN 11 11 21 First Steps Operation with DHCP server Check the network settings now gt Press network status key In case a DHCP server has been set up in your network and an IP address has been assigned to tiptel 83 VolP you will see the following information in the display example 132 165 1 100 Network mode IP address of tiptel 83 VolP IP address of DHCP servers Please check whether tiptel 83 Vo

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