user manual ear-sets for widex bte hearing aids
Contents
1. Loop the anchor in the direction in dicated by the dotted line and ar rows Guide the tip of the anchor through the small hole on the side of the tubing as illustrated to form a heart shaped loop When the loop is the correct size turn the ear set around and cut off any excess with scissors or similar 55 General information Make sure that the end of the anchor loop is flush with the small hole and there are no sharp edges Use the tip of your finger to check for sharp edges If part of the anchor sticks out through the hole creating an une ven surface this may cause irrita tion of the ear 56 Custom ear tips With the custom ear set solution only 2 mm of the an chor is used Trim the anchor so there is approx imately 2 mm left It is important to leave the 2 mm intact as it helps keep the custom ear tip correctly lt positioned The tubing should look like this when you have trimmed the anchor 51 TROUBLESHOOTING Ear tips and earmolds with an earwire The following pages contain some advice on what to do if your hearing aid malfunctions or fails to perform satisfactorily If the problems persist contact your hearing care professional The advice relates only to the ear set Please also see the user instructions for your hearing aid The hearing aid is completely silent The wax guard is blocked Change the wax guard The earwire is broken Contact your hearing care professional The hearin2. Sections to read from page Introduction 3 Overview and check boxes 4 Instant ear tips 8 The wax guard 44 The anchor 49 Troubleshooting 58 Maintenance 62 Hearing aid model Earwire tube size Left Right Ear tip size Left Right Instant ear tip amp lan tube Q Instant open ear tip for lan tube Q Instant tulip ear tip for lan tube Q Instant double ear tip for lan tube Sections to read from page ntroduction 3 Overview and check boxes 4 nstant ear tips 8 The anchor 49 Troubleshooting 60 Maintenance 62 Hearing aid model Earwire tube size Left Ear tip size Left Right Right cont Custom ear tips Custom receiver ear tip amp RIC earwire Q Custom receiver open hard ear tip for RIC M Q Custom receiver hard ear tip for RIC P M amp 1 Q Custom receiver soft ear tip for RIC P M amp 1 Sections to read from page Introduction 3 Overview and check boxes 4 Custom ear tips 22 The wax guard 44 Troubleshooting 58 Maintenance 62 Custom ear tip amp lan tube Q Custom open hard ear tip for lan tube Q Custom flex hard ear tip for lan tube Q Custom flex soft ear tip for lan tube Sections to read from page Introduction 3 Overview and check boxes 4 Custom ear tips 22 The anchor 53 Troubleshooting 60 Maintenance 62 Hearing aid model Earwire tu
3. When you replace the ear tip you will therefore also need to insert a new vent block Insert the pointed end of the block all the way into the vent from the inside as shown Break off the pointed end Make sure it sits securely in the vent Y 6 21 CUSTOM EAR TIPS The custom ear tip is used with a RIC earwire or an lan tube depending on the hearing aid model In a RIC so lution the receiver or loudspeaker of the hearing aid is placed at the end of the earwire inside the ear tip In an lan solution the receiver is located inside the hearing aid housing Under Overview and Check Boxes you can see which solution has been chosen for you RIC lan m models lan 9 models 1 Earwire 2 Receiver inside the ear tip Hard ear tip Flex hard ear tip 6 Soft ear tip Flex soft ear tip O hard ear ti Left right identification Earwires tubes are available in different lengths for the right and left ear respectively The individual size is printed on the earwire tube Red print indicates that it is for the right ear and blue print that it is for the left ear The hard ear tip has Widex printed on it see arrow Red print indicates that it is ja for the right ear and blue print that it is for the left ear Similarly the soft ear tip will have either a red or a blue dot 25 Positioning the hearing aid and custom ear tip Insert the ear tip into the ear canal while holding
4. ear tips Remove the ear tip from the earwire NOTE With some instant ear tip types the wax guard can also be changed without first removing the ear tip from the earwire If in doubt consult your hearing care professional 45 Procedure 1 Insert the removal hook into the used wax guard placed in the sound outlet 2 Pull the wax guard straight out Custom receiver ear tips earmolds Instant receiver ear tips N Now turn the holder around so that the used wax guard is away from the receiver and the new one is in posi tion to be inserted 46 3 Insert the holder into the opening of the sound outlet and gently press the wax guard onto the receiver 4 Pull the holder straight out The new wax guard will automatically detach from the holder Press the receiver ear tip gently against a flat surface to ensure that the wax guard remains in place Custom receiver ear tips earmolds Instant receiver ear tips D mud 47 Discard the holder with the used p wax guard Bare n The frequency with which the wax guard should be changed varies from one individual to another If you have any questions regarding your wax guard please contact your hearing care professional CNi If the wax guard fits loosely discard it and insert another If the wax guard becomes dislodged while the ear tip is placed in the ear canal please contact your physician Do not try to remove the w
5. replace the tubing For further supplies of tubing or if the earmold no long er fits your ear contact your hearing care professional Custom hard earmold Changing an earwire requires special tools and expe rience We recommend that you consult your hearing care professional when the earwire needs replacement AS seat Do not attempt to change the earwire yourself as this can break the connection to the receiver or the hearing aid If the custom hard earmold no longer fits your ear con tact your hearing care professional 43 THE WAX GUARD A wax guard is used with RIC and RITE solutions in which the receiver sits in the ear tip earmold The wax guard helps to protect the hearing aid against earwax Always use NanoCare wax guards with your hearing aid if you have a RIC solution and CeruSTOP XL wax guards if you have a RITE solution otherwise the warranty for your hearing aid will be void The illustration shows a NanoCare wax guard The wax guard system consists of the following parts 1 Holder 2 Removal hook 3 Wax guard A CAUTION The wax guard is disposable and for one time use only Do not attempt to clean or reuse a wax guard This could damage your hearing aid and or cause the wax guard to become dislodged in your ear 44 Changing the wax guard Custom receiver ear tips earmolds A CAUTION Do NOT remove the ear tip earmold from the earwire Instant receiver
6. the lower part of the earwire tube It may also help to pull the outer ear backwards and upwards with the oppo site hand Place the hearing aid behind the ear so that the hear ing aid and earwire tube rest comfortably on the ear close to your head A A trimmed integrated anchor is used in the lan solu tion for 9 model hearing aids to help keep the ear tip correctly positioned Please refer to page 57 for further information 24 Removing the hearing aid and custom ear tip Remove the hearing aid from its position behind the ear Take hold of the extraction cord and carefully pull the custom ear tip out of the ear canal A CAUTION Do not pull the earwire tubing to remove your hearing aid Use the extraction cord 25 Cleaning Cleaning accessories 1 Cloth 2 Brush 3 Wax removing tool 4 Cleaning thread Contact your hearing care professional if you need ad ditional supplies of cleaning accessories Selection depends on ear set type 26 The ear set Make sure that your ear set is always clean and free of earwax moisture and the like ZS wanna Never use alcohol or other cleaning solutions to clean the ear set as this can discolour it 27 The RIC earwire Clean the earwire with the cloth after use CS aine Never use water or cleaning solutions to clean the earwire as it can damage it The receiver must never come into contact with water as t
7. ax guard from your ear canal yourself 48 THE ANCHOR Loose anchor A CAUTION We do not recommend wearing the hearing aid without the an chor with the open ear tip or the tulip ear tip solution If the hearing aid is not secured by the anchor it may fall off your ear and be lost With the flex ear tip the anchor should only be used if this is necessary to further secure the ear set hearing aid The anchor is not used with the double ear tip or custom ear tips The anchor is supplied separately from the rest of the ear set and can be used in different ways Firstly we show how the anchor can be used without prior trimming 49 The illustrations show a hearing aid with an an instant open receiver ear D tio but the same procedure is used with a tulip ear tip and a flex ear tip Pull the pointed end of the anchor through the upper hole on the receiv er located at the end of the earwire The angled grip should be pointing towards the hearing aid Continue pulling until the anchor is stopped by the grip at the end Your ear set is now ready for use and is positioned so that it rests comfortably in your ear 50 The anchor can also be trimmed to fit your ear through the upper hole on the receiv er located at the end of the earwire The angled grip should be pointing towards the hearing aid ji k D Pull the pointed end of the anchor Continue pulling until
8. be size Left Right Custom earmolds Custom receiver earmold amp RITE earwire Q Custom hard earmold Regular sound bore for RITE E Custom hard earmold Output Extender for RITE Sections to read from page Introduction 3 Overview and check boxes 4 Custom earmolds 35 The wax guard 44 Troubleshooting 58 Maintenance 62 Custom earmold amp classic tube Q Custom open hard classic mold for classic tube Q Custom flex hard classic mold for classic tube m Custom flex soft classic mold for classic tube Sections to read from page Introduction 3 Overview and check boxes 4 Custom earmolds 35 Troubleshooting 60 Maintenance 62 Hearing aid model Earwire tube size Left Right INSTANT EAR TIPS The instant ear tip is used with a RIC earwire or an lan tube depending on the hearing aid model In a RIC so lution the receiver or loudspeaker of the hearing aid is placed at the end of the earwire In an lan solution the receiver is located inside the hearing aid housing Un der Overview and Check Boxes you can see which solution has been chosen for you RIC lan m models lan 9 models 1 Earwire 1 S 2 Receiver 2 Flex ear tip D Open ear tip Double ear tip D Tulip ear tip Left right identification The illustration shows an earwire Ear wires tubes are available in different lengths for the right and left ear re spectiv
9. bing with the other hand as illustrated Gently press the tubing into place in the custom ear tip Use your fingernail to press the tubing in as far as it will go so that it is securely fastened Click the ear set onto the top of the hearing aid as illustrated 34 CUSTOM EARMOLDS The custom earmold is used with a RITE earwire or a classic tube depending on the hearing aid model Ina RITE solution the receiver or loudspeaker of the hear ing aid is placed at the end of the earwire inside the earmold The classic tube is attached to an earhook on the hearing aid while the receiver is located inside the hearing aid housing Under Overview and Check Box es you can see which solution has been chosen for you 1 Classic tube 1 Custom receiver hard earmold 2 Earhook 2 Earwire gt Classic Custom receiver mold hard earmold 35 Left right identification The custom receiver hard earmold has Widex printed on it Red print indi cates that the earmold is for the right ear and blue print indicates that it is for the left ear 36 Positioning the hearing aid and earmold Insert the classic mold in the ear canal while holding the lower part of the tubing If you have a custom receiv er hard earmold hold the earmold with your thumb and forefinger and slowly guide it into your ear canal until you feel resistance Let go of the earmold and use the tip of your forefinger to gently push it into y
10. ely The individual size is printed on the earwire tube see arrow Red print indicates that it is for the right ear and blue print that it is for the left ear Positioning the hearing aid and instant ear tip The illustrations show an open ear tip but the same procedure is used for the other instant ear tip types Place the hearing aid behind the ear so that the ear wire tube rests comfortably on the ear close to your head Insert the ear tip into the ear canal while holding the lower part of the earwire tube If you have a tulip ear tip make sure that the larger leaf is positioned over and overlaps the smaller leaf An anchor is used for some instant ear tips to help secure the ear set in the ear Please refer to page 49 for further information 10 Removing the hearing aid and instant ear tip Remove the hearing aid from its position behind the ear Carefully pull the ear tip out of the ear canal while holding the lower part of the earwire tube 7 AO AO Cleaning Cleaning accessories 1 Cloth 2 Long wax removing tool 3 Short wax removing tool 4 Brush 5 Cleaning thread il Contact your hearing care professional if you need ad ditional supplies of cleaning accessories Selection depends on ear set type The ear set Make sure that your ear set is always clean and free of earwax moisture and the like ZS wanna Never use alcohol or other cleaning solutions to clean the ear set a
11. ent or its volume is not powerful enough The sound outlet is blocked Earmold Clean the blocked sound bore Instant ear tip Clean or replace the ear tip Custom ear tip Clean the ear tip The hearing aid whistles continuously The tubing is yellow stiff or broken Replace the tubing The ear tip earmold is not correctly placed in your ear canal Take the ear tip earmold out and reinsert it If the problem persists contact your hearing care professional The ear tip earmold fit is too loose Contact your hearing care professional 60 Earmold The tubing often comes off the earmold or hearing aid hook Replace the tubing Earmold The hook is cracked Contact your hearing care professional 61 MAINTENANCE The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid A CAUTION e Turn off your hearing aid when it is not in use Remove the battery if the hearing aid will not be used for several days e When the hearing aid is not in use keep it in its case in a cool dry location out of reach of children and pets e Do not expose the hearing aid to extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports e Avoid dropping your hearing aid perform cleaning and bat tery changes while holding the hearing aid above a
12. ft ear tip may be provided with an exte rior vent Use the small brush to clean the vent A CAUTION Never attempt to disconnect the earwire from the custom ear tip as this can break the connection between the earwire and the ear tip 31 With lan tube FN If necessary the ear tips used with lan tubing can be rinsed thorough ly in lukewarm water after discon necting it from the rest of the ear set Allow it to dry overnight s Ear tips in which a receiver is inserted use a wax guard Please refer to page 44 32 Changing the ear set parts RIC earwire Changing an earwire requires special tools and expe rience We recommend that you consult your hearing care professional when the earwire needs replacement PAT Do not attempt to change the earwire yourself as this can break the connection to the receiver or the hearing aid If the ear tip no longer fits your ear contact your hear ing care professional lan tube The tubing should be changed as required Consult your hearing care professional for advice on how often you should change the tubing For further supplies of tubing or if the custom ear tip no longer fits your ear contact your hearing care pro fessional 33 Placing the new clean ear tip on the lan ear set On page 57 you can see how to trim the anchor Hold the custom ear tip be tween two fingers with the ex traction cord downwards Hold the tu
13. g aid volume is not powerful enough The wax guard is blocked Change the wax guard The hearing aid whistles continuously The earwire is yellow or stiff Contact your hearing care professional The ear tip earmold is not correctly placed in your ear canal Take the ear tip earmold out and reinsert it If the problem persists contact your hearing care professional 58 The ear tip earmold fit is too loose Contact your hearing care professional The receiver is not adequately secured in the ear tip Instant ear tip Replace the ear tip If the problem persists contact your hearing care professional Custom ear tip Contact your hearing care professional If the earmold is uncomfortable to wear Your outer ear or ear canal is sore It is important that first time users only wear the hearing aid for short periods of time at the beginning The skin in the ear canal is very thin and may swell a bit because of the pressure from the hearing aid Take 2 3 weeks to gradually get used to the hearing aid If the soreness continues contact your hearing care professional 59 TROUBLESHOOTING Ear tips and earmolds with a tube The following pages contain some advice on what to do if your hearing aid malfunctions or fails to perform satisfactorily If the problems persist contact your hearing care professional The advice relates only to the ear set Please also see the user instructions for your hearing aid The hearing aid is completely sil
14. his can damage the receiver A CAUTION Never attempt to disconnect the earwire from the custom ear tip as this can break the connection between the earwire and the ear tip 28 The lan tube for m models Cleaning blocked tubing Grip the hearing aid between your thumb and index finger With your other hand grip the tubing and pull straight apart as indicated by the arrow Alternatively a small tool is available for removing the tubing Contact your hearing care professional if you want more information Carefully pull the custom ear tio off the tubing wriggling the tip of the tubing gently Pass the cleaning thread through the tubing Pull the thread out at the other end 29 The lan tube for 9 models Cleaning a blocked tubing Lift the ear set off the hear ing aid in a slanting backward movement as shown Carefully pull the custom ear tip off the tubing wriggling the tip of the tubing gently Pass the cleaning thread through the tubing Pull the thread out at the other end 30 The custom ear tips With RIC earwire If dirt has collected on the cus tom ear tip remove and dis card the wax guard see page 45 Do not attempt to clean the wax guard Use the small brush or cloth to remove any remaining debris from the opening of the ear tip If your custom hard ear tip is provided with a vent use the wax removing tool to clean the vent The custom so
15. our ear until it rests comfortably in your ear canal To help position the earmold properly you could pull the outer ear backwards and upwards with the oppo site hand Place the hearing aid behind the ear so that the tub ing earwire rests comfortably on the ear close to your head 37 Removing the hearing aid and earmold C Remove the hearing aid from its posi CA tion behind the ear g 2 Carefully pull the classic earmold LY out of the ear canal while holding J the lower part of the tubing W If you have a custom receiver hard earmold hold it with your thumb and forefinger and pull gently Ne Do not pull the earwire to remove the custom receiver hard ear mold as this can damage the receiver If it is difficult you can try to move the earmold care fully from side to side It may also help to pull the outer ear backwards and upwards with the opposite hand 38 Cleaning Cleaning accessories 1 Soft cloth 2 Brush 3 Wax removing tool 3 1 2 Contact your hearing care professional if you need ad ditional supplies of cleaning accessories Selection depends on ear set type 39 The ear set Make sure that your ear set is always clean and free of earwax and moisture sine Never use alcohol or other cleaning solutions to clean the ear set as this can discolour it The custom hard earmold in which the receiver is placed must never come into contact with water a
16. r tips and earmolds with a tube 60 MAINTENANCE siimani ieat hrana in amie E i atai 62 INTRODUCTION This booklet provides an overview of different ear set solutions available for Widex behind the ear BTE hearing aids An ear set consists of an ear tip or ear mold attached to a tube or an earwire The ear set is used to channel sound from the behind the ear hearing aid into the ear canal LAS ninnne This booklet contains important information and instructions regarding your ear set and complements the user instructions for your hearing aid In addition to the user instructions for your hearing aid please be sure to read the sections in this booklet that apply to your ear set solution before you start using the hearing aid NOTE Your ear set may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary OVERVIEW AND CHECK BOXES Your hearing care professional should check the box of the chosen solution Instant ear tips Instant receiver ear tip amp RIC earwire Q Instant receiver open ear tip for RIC M Q Instant receiver tulip ear tip for RIC P amp M Q Instant receiver double ear tip for RIC P amp M Q Instant receiver open ear tip for RIC 1 Q Instant receiver tulip ear tip for RIC 1 Q Instant receiver double ear tip for RIC 1 Q Instant receiver flex ear tip for RIC 1
17. s illustrat ed Clean the sound bore with the short wax removing tool no 3 as illustrated Open tulip double amp flex ear tip FN If necessary the ear tip can be rinsed thoroughly in lukewarm water after disconnecting it from the rest of the l ear set Allow it to dry overnight N AAE Never use cleaning solutions to clean the ear tip as this can dis colour it Ear tips in which a receiver is inserted use a wax guard Please refer to page 44 Changing the ear set parts The ear set parts should be changed as required The life of an ear set is individual Consult your hearing care professional for advice on how often you should change your ear set parts For further supplies of ear sets or if the ear tip size no longer fits your ear contact your hearing care profes sional Placing the new clean ear tip on the ear set Gently insert the earwire tubing into the ear tip It is very important to ensure that the ear tip is firmly se cured Flex ear tip The right left identification mark should still be visible See arrow a CE Open tulip double ear tip oe e lt 20 NOTE Some ear tips have a short inner collar When inserting the re ceiver into an ear tip with a short collar you should feel it click into place D The instant receiver double ear tip may be provided with a vent If a closed solution has been chosen the vent will be blocked by a vent block
18. s this can damage the re ceiver Classic earmold Disconnect the earmold from the tubing Clean the vent with the wax re moving tool Clean the sound bore with the wax removing tool 40 At least once a week disconnect the earmold from the tubing and rinse the earmold thoroughly in lukewarm water Allow it to dry overnight If there is still moisture in the earmold use a blower or similar x to blow it dry before attaching the earmold to the tubing Custom receiver hard earmold Clean your earmold with the soft cloth after use to keep it dry and clean of earwax or dirt 41 The sound outlet It is important that the sound outlet is not blocked by earwax If it is blocked change the wax guard see page 45 Do not attempt to clean the wax guard The vent If your earmold is provided with an exterior vent use the brush to clean it Aie The earmold in which the receiver is placed must never come into contact with water as it can damage the receiver The earwire Clean the earwire with the cloth after use LS wanine Never use water or cleaning solutions to clean the earwire as it can damage it A CAUTION Never attempt to disconnect the earwire from the custom ear mold as this can break the connection between the earwire and the earmold 42 Changing the ear set parts Classic earmold If your ear set tubing becomes slack stiff yellow or cracked
19. s this can discolour it The RIC earwire Clean the earwire with the cloth after use DS are Never use water or cleaning solutions to clean the earwire The receiver must never come into contact with water as this can damage the receiver If dirt has collected on the receiver use the cloth to remove it after first pulling the receiver out of the ear tip The lan tube for m models Cleaning blocked tubing Grip the hearing aid between your thumb and index finger With your other hand grip the tubing and pull straight apart as indicated by the arrow Alternatively a small tool is available for removing the tubing Contact your hearing care professional if you want more information Pull the ear tip off the tubing The illustrations show an open ear tip Pass the cleaning thread through the tubing Pull the thread out at the other end The lan tube for 9 models Cleaning a blocked tubing Lift the ear set off the hear ing aid in a slanting backward movement as shown Pull the ear tip off the tubing The illustrations show an in stant open ear tip Pass the cleaning thread through the tubing Pull the thread out at the other end The instant ear tips gt CB Flex ear tip First remove the NanoCare wax guard see page 45 then use the wax guard holder to push the receiver out of the ear tip Clean the vent with the long wax removing tool no 2 a
20. soft sur face e Do not wear your hearing aid while in the shower or swim ming or when using a hair dryer perfume hair and body sprays or gels such as suntanning lotions or creams e In environments with high humidity a drying kit may be used daily to reduce the amount of moisture inside the hearing aid See the instructions enclosed with the drying kit 62 Hearing aids accessories and batter ies should not be disposed of with normal household waste Please consult your na tional Widex distributor for advice on how to dispose of these items 63 Manufacturer WIDEX A S Nymoellevej 6 DK 3540 Lynge 0459 Denmark www widexusa com CIB200 0411 UMA LUNA SSssomcousor 9 514 0176 041 01
21. the anchor is stopped by the grip at the end Now turn the ear set around Then guide the pointed end of the an chor through the lower hole to form a loop X When the loop is the correct size cut any excess off leaving only the loop The anchor loop has the correct size when it supports the position of the ear tip in the ear canal and the ear set sits securely in and on the ear 51 Take great care to cut off all the ex cess so that the end of the anchor loop is flush with the small hole and there are no sharp edges Use the tip of your finger to check for sharp edges If part of the anchor sticks out through the hole creating an uneven surface this may cause irritation of the ear 52 THE ANCHOR Integrated anchor Instant ear tips The anchor is not used for an instant double ear tip solution and should be completely cut off For the open ear tip and tulip ear tip solution the an chor can be used without prior trimming If trimmed it should form an appropriately sized loop to ensure the comfortable retention of the ear tip in the ear canal There are several ways of doing this The illustrations show a hearing aid with an instant open ear tip but the same procedure is used with a tulip ear tip 55 Example 1 Pull the tip of the anchor through the small hole on the side of the tubing When the loop is the correct size cut off any excess with scissors or similar 54 Example 2
22. w USER MANUAL EAR SETS FOR WIDEX BTE HEARING AIDS CONTENTS INTRODUCTION 22e meenhantotirsnuersfedhaudersdi 3 OVERVIEW AND CHECK BOXES 4 INSTANT EAR TIPS 8 Left right identification 9 Positioning the hearing aid and instant ear tip 10 Removing the hearing aid and instant ear tip 11 Cl anind s ss humeur ina Na GES hha 12 Changing the ear set parts 19 CUSTOM EAR TIPS 54532 icienicieaiinawaacaaamnaaaadianeatacs 22 Left right identification 23 Positioning the hearing aid and custom ear tip 24 Removing the hearing aid and custom ear tip 25 GIS AMINO ver RE ae de a a a 26 Changing the ear set parts 33 CUSTOM EARMOLDS 23452nhrmemasedes sheet 35 Left right identification 36 Positioning the hearing aid and earmold 37 Removing the hearing aid and earmold 38 CIR AMIN Gf rar cstanatetetirand tritinancan denen osent heaters 39 Changing the ear set parts 43 THE WAX G UARD ml eeu baadeb emt pianie 44 Changing the wax guard 45 THE ANCHOR sauna ennemis 49 TROUBLESHOOTING cients sans dames Siew etecd 58 Ear tips and earmolds with an earwire 58 Ea
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