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AVG AntiVirus Business Edition 2013

1. Copy to Shared settings for stations Z OK Cancel Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected application server This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station application server or a group of stations via above mentioned Import settings item o Station description F Station description Enter station description Simply enter brief description of the selected station into this dialog s text box and pre
2. AVG Data Center View Tools Information CCEE REIAL T Report schedules EJ AVG Data Center HBA Stations if Servers Scan results i Notifications a i Graphic reports iy Report templates is Report schedules Life Generated reports EX Licenses Sj Pending requests ey Network installer Report schedules Name Description Next generatio Active Define a new schedule Edit Enter Remove Delete The report schedule is active xi Status window All messages Time Message Sent to Sent from p 2012 10 10 15 37 05 Request to synchronize Virus Vault has been sent JANFIA AVG Admin Console p 2012 10 10 15 37 06 Synchronization of virus vault was successful AVG Admin C station JANFIA p 2012 10 10 15 38 36 Request to gather diagnostic data was successfully processed AVG Admin C station JANFIA Ready 0 rows 0 selected Note You can generate reports also from the Stations Servers Groups view group simply by selecting a station or stations and choosing Generate new report from the right click context menu A new dialog will come up Schedule name and description Please enter name and description of your Reports i New schedule name New schedule description HE ava Fill in the Name and Description Proceed to the next dialog by pressing the Next button Report template Please select a report template
3. BAR SSS Select AVG AntiVirus Business Edition 2013 components that you want to install By default all key components are selected If you decide on another arrangement check or uncheck the respective checkbox To continue the installation process press the Next button Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic reports are generated by the AVG Admin Server and can be viewed from the AVG Admin Console 2 7 Installation Complete The Installation complete dialog appears to confirm that AVG AntiVirus Business Edition 2013 and all its components were installed successfully You can optionally also decide to be part of the Product Improvement Programme To do so simply keep the available checkbox ticked recommended AVG AVG 2013 Installer AVG Remote Administration Congratulations AVG Remote Administration 2013 has been successfully installed 7 I want to improve my security by participating in AVG Product Improvement Program in accordance with AVG Privacy Policy Press the Finish button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending on your previous choices during the installation process AVG Admin Deployment Wizard This Wizard will start automatically if
4. Integer requires a numerical value Example Maintenance 2 AVG String requires a string value either specified in the Allowed values or described within the Description Example TemporaryPath C Temporary Folder MFATemp No value some parameters can be used without any specific value Example EnableWinF W TemporaryPath lt string gt Specifies the full path to the installation temporary folder LoggerPath lt string gt Specifies the full path to the installation log folder UlLevel lt string gt Defines which level of user interface Minimal displays only progress should be displayed Silent no dialog will be visible Normal regular dialogs ConfigFilePath lt string gt Defines a full path to an alternative MFA config file usable only from the command line InstallFeatures lt string gt List of features to be installed List of feature IDs separated by comma lor semicolon The possible IDs can be found in the table below RemoveFeatures lt string gt List of features to be uninstalled or not List of feature IDs separated by pipe comma or semicolon The IDs can be found in the table below RestartDelay lt integer gt Delay before the computer restart is Value time in seconds processed A system dialog with countdown is displayed before the restart occurs even if silent UlLevel is used AppMode lt string gt Defines functionality that should be SETUP Launches
5. Available report templates All Stations X his report shows stations registered in AYG Data Center Finish Groups and stations Select groups or stations to be included in the reponi Stations in selected group Groups All stations V JANFIA New stations J YM EXCH2K7 On the left choose which groups should be included and on the right choose individual stations for the report Report customization Please enter parameters of the report Parameter Minimum count o 0 IP address start Type of Chart Pie chart Grouped by Finish If there are additional parameters available for the selected report fill in the requested values or leave the default values For more information on templates see the Report templates section above Once ready press the Next button Data columns Select columns to be included in the report Station name a Move to top Group AVG version Move up Virus base version m Operating system Move down Last contact IP address Move to bottom Infected Domain MAC address Faas oo q 2 i 1 k i i i i 4 i i Select all Select default List of columns to be included in the report The greyed columns must be always part of the report The list order determines the
6. More information on other general options and settings can be found in the Configuration A VG Admin Console chapter If you right click on the Application Servers item in the left tree you can choose from the following options to be applied on application servers Shared settings for application servers will open shared advanced settings dialog for application servers Access control for application servers If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations application servers in this case Double click on one of the account names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user account will be only able to view the group HE ava o No access the chosen user account will have no access to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the program update process Ask to perform virus database update will ask all stations in the group to start the virus
7. If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this mam button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks Pa Remote installation of AVG via network me Remote administration settings Step 373 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string AUTOTEST 5T32 4158 Username F Add new station into group 7 Custom update server Update Server address http MUTOTEST ST32 4158 avqupdate Save settings Back Finish Cancel The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string
8. e Use Heuristics Detection actions Mail Filtering Report Potentially Unwanted Programs and Spyware threats 7 a Report enhanced set of Potentially Unwanted Programs fa M mn sr Saae O Co T o The Basic Settings section contains the following options Enable component uncheck to disable the whole component Language select preferred component language The Scan settings section Background Scan you can enable or disable the background scanning process here Background scanning is one of the features of the VSAPI 2 0 2 5 application interface It provides threaded scanning of the Exchange Messaging Databases Whenever an item that has not been scanned with the latest AVG virus base update is encountered in the users mailbox folders it is submitted to AVG for Exchange Server to be scanned Scanning and searching for the not examined objects runs in parallel A specific low priority thread is used for each database which guarantees other tasks e g email messages storage in the Microsoft Exchange database are always carried out preferentially Proactive Scan incoming messages HE ava You can enable or disable the proactive scanning function of VSAPI 2 0 2 5 here This scanning occurs when an item is delivered to a folder but a request has not been made by a client As soon as messages are submitted to the Exchange store they enter the global scanning queue as low priority maximum of 30 items
9. Copy to S ad settings fo Shared settings for groups selected Stations Group name Shared settings for application servers selected Application servers E New stations From the drop down menu select where do you wish the configuration to be copied You can choose Shared settings in Groups Stations Shared settings for application servers or Application servers If you select Stations option the from group drop down menu will become available where you can choose a group from which the stations will be listed Then select individual stations into which you wish to copy the configuration Sy AVG 9 1 6 Scheduled Scans During a new scheduled scan definition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders E3 AVG Advanced Settings Appearance Computer Protection s Enable this task E mail protection Web Browsing protection Location Identity Protection Scans Whole computer scan Schedules Definitions update schedule Program update schedule Anti Spam update schedule License Update Exceptions O Scan specific files or folders Virus Vault AVG Self protection Privacy Preferences Ignore error status Remote Administration n To Tm The second option allows you to select custom sections that you wish to scan Local hard drives lt Loc gt All local fixed drives will be scanned My Documents folder lt Doc gt The following
10. These options are available Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG AntiVirus Business Edition 2013 installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG AntiVirus Business Edition 2013 Its usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and its usage is bound to a commercial license SF ava e MySQL 5 This database engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and a commercial license may be needed for use ina commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the ne
11. We recommend keeping this option checked Relative path means that it is relative to the current source directory e g if your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you will execute it and therefore script would not work HE ava Creation of AYG installation script Installation script preview Step 5 6 AvgSetup bat AvgSetup ini ECHO OFF REM AVG Setup Batch IF NOT DEFINED PROCESSOR _ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 SET SETUP CD ava_ipw_x86_all_2013_2754a5620 exe J ELSE SET SETUP CD ava_ipw_x64_all_2013_2754a5620 exe J ELSE SET SETUP CD avg_ipw_x64_all_2013_2754a5820 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AVG Setup SETUP ConfigFilePath CD AvgSetup ini 1 2 3 4 5 Yb Yo Y8 9 folder where the script will be stored by the wizard oo Help lt lt Back Cancel This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains information about the presets If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected
12. You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button e License number change Use this button to input a new license number to be used for remote installations of AVG HE ava Remote installation of AYG via network Remote administration settings Step 3 7 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string l YM EXCH2K7 4158 I Username T Password I Add new station into group zj V Custom update server Update Server address http M EXCH2K7 4158 avgupdate Help lt lt Back i Next gt gt i The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name h
13. iy Versions ia Security o 1i m b xj Status window All messages Time Message Sent to Sent from 0 rows 0 selected HE ava The AVG Admin Console interface is completely customizable allowing users to mowe or enable disable individual panels according to their needs Within the default view four from overall five panels are visible with the only exception being the Filter panel in addition to a navigation toolbar and upper menu 6 2 1 Upper Main Menu The upper menu contains the following menu items DataCenter menu The DataCenter menu offers the following options Connect to AVG DataCenter Allows user to select a different DataCenter AVG DataCenter settings GE AVG Data Center settings es Station identification Choose station identification method Scan results options Store only scan results with selected severity Medium or higher severity Ne including rootkits Keep scan results For the maximum period of 30 days Access to AVG Data Center from AYG Admin Console Free access Simple password protection Full access control The Station identification section contains a drop down menu where you can select how you wish to display stations within the current view section The Scan results options section lets you to choose which scan results you prefer to store and according to which severity Check the includ
14. A L including rootkits Keep scan results For the maximum period of 30 days Access to AVG Data Center from AYG Admin Console Free access Simple password protection Full access control o At the bottom of the dialog choose Full access control option A new dialog will appear Access control Account list Settings of account administrator Account State Account rights Group access 5 2 Admin Server and AYG Data Center A Modify AYG Data Center settings and manage access accounts Modify AVG Admin Server settings Alter non compliance conditions Database export Run maintenance scripts Stations Modify shared settings for stations Modify settings for groups and stations Modify Firewall shared settings Modify Firewall settings For groups and stations Delete stations Create new groups and delete existing ones Request stations restart Change license number Invoke stations synchronization Request stations update Firewall log access virus Vault access Event history access B V Scans m m Default account The Account list section contains list of currently available usernames and their states By default there is only one account available administrator with a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first See below how to do this The right mouse button context menu h
15. AVG Admin Server You can generate reports in one of two ways e By navigating to Graphic reports Report schedules and choosing to define a new report schedule HE ava By selecting station s or server s directly and from the right click context menu choosing Generate new report item The same applies to groups In both cases the Report schedule definition wizard will be launched and you will be able to choose properties of your report More information can be found in the Report Schedules chapter below Note Generated reports are physically saved to a temporary location on your hard drive under the AVG2013 data folder e g C Documents and Settings All Users Application data avg2013 Admin Server Data Reports Each generated report will consume some hard drive capacity from 0 1 to 0 5 MB approximately but can be even more if you have lots of stations Therefore if you suffer from insufficient disk space we recommend creating only a reasonable amount of reports or deleting the old ones accordingly During Export Import available through DataCenter Database Export of the AVG Admin Console data only Report schedules and generated reports will be processed Report templates will not be exported or imported Once you import your former exported data Graphic reports will not be available until you restart the AVG Admin Server 6 8 1 Report Templates There are some predefined templates that can be quickly used for re
16. Console AVG Admin Server Deployment Wizard or process stations update AYG Admin Server Deployment Wizard Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Warning if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect m Server access I Username PE Password Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter Depending on your previous choices you can continue to one of two dialogs HE ava lf you kept the existing database continue to the UpdateProxy Role chapter If you asked to create a new database you will experience the following dialog AYG Admin Server Deployment Wizard AVG Data Center role Database system selection m The following database systems can be used by AYG Admin Server Firebird x database character set English 7 Firebird The Firebird database can be used in networks with up to 150 stations The database is a standard part of AYG Remote Administration installation Select the database system corresponding to your needs
17. DataCenter 2012 To do so open AVG Admin Console 2012 and from the menu DataCenter select Database Export Choose a desired folder and press OK Note The target folder should be empty since multiple files will be exported 2 Open the AVG Admin Deployment Wizard 2013 Choose to create a new empty DataCenter Database and during the Data import step select the folder into which you exported your former 2012 data 3 Finish the deployment process as usual 10 2 2 Migrating Stations to another AVG DataCenter In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer if you have not done so already Once you have your new AVG Datacenter ready you need to provide a new connection string for all stations you wish to connect to it To reflect the new settings of your stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration 3 Fill in the new server address and port number Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu WE ava To verify successful migration
18. German user interface FR French user interface PB Brazilian Portuguese user interface IT Italian user interface ES Spanish user interface PL Polish user interface JP Japanese user interface KO Korean user interface PT Portuguese user interface RU Russian user interface TR Turkish user interface ZI Traditional Chinese user interface HE ava re i Simplified Chinese user interface Example usage From the Windows Start menu choose Run and enter your requested component with path and appropriate parameter For example Note We assume that you have installed AVG to the following destination C Program Files AVG AVG2013 Admin If not change the paths below accordingly To start AVG Admin Console in German language C Program Files AVG AVG2013 Admin Console AVGAdminConsole exe Ing ge To start AVG Network Installation Wizard in German language C Program Files AVG AVG2013 Admin Console AVGNetworkInstaller exe Ing ge To start AVG Admin Deployment Wizard in German language C Program Files AVG AVG2013 Admin Server AVGAdminServerWizard exe Ing ge To start AVG Admin Server Monitor in German language C Program Files AVG AVG2013 Admin Server AVGAdminServerMonitor exe Ing ge 10 6 How to use Microsoft SQL Server database system If you wish to use Microsoft SQL Server or Microsoft SQL Server Express for storing DataCenter data you have to install it first it is not a
19. Spam Server for MS Exc E mail Scanner for MS Excha Detection actions amp E mail Scanner for MS Excha Attachment filter T In the Mail Filtering sub item you can choose which attachments should be automatically removed if any The following options are available HE ava Remove attachments check this box to enable the feature Remove all executable files removes all executables Remove all documents removes all document files Remove files with these comma separated extensions fill the box with file extensions you wish to automatically remove Separate the extensions with comma Move filtered attachments into virus vault check if you don t want the filtered attachments to be removed completely With this box checked all attachments chosen in this dialog will be automatically moved into the Virus Vault quarantine environment It is a safe place to store potentially malicious files such files can be viewed and examined without posing any threat 9 3 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color indicates the AVG Admin Server status Double click on the icon to open the AVG Admin Server Monitor dialog with basic information on the server activities If there is no icon available you can start the AVG Admin Server Monitor from the Windows start
20. Wizard x AVG Data Center role Database system selection m The following database systems can be used by AYG Admin Server Firebird x database character set English x Firebird The Firebird database can be used in networks with up to 150 stations The database is a standard part of AYG Remote Administration installation HE ava Select the database system corresponding to your needs These options are available e Firebird This solution is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG AntiVirus Business Edition 2013 installation Additionally you can choose a specific database character set from the roll down menu corresponding to your language needs Microsoft SQL Server Express The Microsoft SQL Server Express Edition is a reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG AntiVirus Business Edition 2013 lts usage is not limited by any commercial license Microsoft SQL Server The Microsoft SQL Server engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and its usage is bound to the Microsoft SQL Server license Oracle 10g 11g This database engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and its usage is bound to a commercial
21. You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the network scanning dialog will appear HE ava amp Network scan progress EX Stations list is being analyzed Completed 0 1 0 Network scan details Scanned stations count Total stations count Stations count with AYG Stations count without AYG Unavailable stations count oooraeo The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations 6 11 2 Remote Network Installation As soon as you add stations for remote installation the AVG Admin Server starts checking their state e g you can instantaneously see if the scanned station is online if there is AVG already installed and its version There are several operations
22. a server environment is not recommended Note These exceptions do not apply if you only use a computer with some server operating system installed e g Windows Server 2003 etc as a standard workstation without server features enabled HE ava 4 2 Welcome AYG Network Installer Wizard Welcome to AVG Network Installer Wizard AYG Network Installer Wizard guides you step by step through the AVG installation process on stations in your network With this wizard you can Run remote installation of AYG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information Default settings Load settings Back i Cancel If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time
23. available for added stations available via right click context menu Re check state of selected stations checks the station status and AVG version again Delete selected stations removes the selected stations from the list Modify list of accounts for remote installation displays a new dialog B List of accounts for remote installation me List of accounts Account name Password HE ava This dialog is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This dialog allows you to modify a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove button Export selected stations list exports selected stations into a csv file Install selected stations displays Remote Network Installation dialog which will guide you through the network installation process itself Warning AVG remote installation can be performed only on stations with the supported operating syste
24. conditions determine the contents of view Non compliant stations Non compliant values will be highlighted by red color in all views i Non compliance conditions specify what is to be considered a station non compliance Condition Value i The AVG version is outdated J amp The scanning engine version is outdated Eg The virus database release date is older than J No communication with station for a period longer than J High severity detections unremoved i Medium severity detections unremoved J Rootkits unremoved J5 Inaccurate component state Firewall J Inaccurate component state License i Inaccurate component state Computer No scan on the station for a period longer than j pa License of the station will expire in aag Y J a gagong ZJ a n a HE ava Here you can choose which conditions on a station are to be considered as non compliant According to your selection the non compliant stations will then be highlighted in red within all available views Use the Exceptions button to define groups excluded from the selected rules Use the Use for Admin Server button to apply the non compliance conditions to the AVG Admin Server which means that these conditions will be used in the AVG Admin Report available va web interface and when generating non compliant stations graphic reports Default column setting use this option to revert the interface column settings into
25. database update process Ask to rollback last antivirus database update will ask all stations in the group to use previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations in the group for scan results If you right click on a station in the Application Servers view you can choose from the following options Station overview will launch a station overview dialog that contains well arranged detailed information related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file Close closes the dialog Station settings o Settings opens station settings o Firewall settings displays Firewall settings of the currents station Available only if there is the Firewall component installed o Synchronize settings will ask for immediate synchronization of stations settings with the AVG DataCenter o Refresh components state will refresh the state of all components Copy settings to triggers a new dialog WE ava HE ANG Select targets Select objects to which the configuration will be copied
26. for Remote Administration Ports that need to be allowed for remote administration are listed below Communication on TCP port number 80 For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy it is necessary to permit outgoing communication for these components on TCP port 80 TCP Port 4158 For basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin Server configuration and in the AVG User Interface on the station va upper menu Options Advanced Settings Remote Administration e TCP Port 6051 This port is used for direct messages from AVG Admin Server to the AVG Station This port can be changed within the AVG User Interface on the station via upper menu Options Advanced Settings Remote Administration TCP Port 6054 This port is used for direct messages from the AVG Admin Server to the AVG Admin Console This port is not configurable AVG Admin Console tries to open this port automatically for listening if the port is not available it tries to open subsequent ports 6055 6056 until it successfully finds an available one 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to migrate stations from to different DataCenter chapter HE ava 2 AVG AntiVirus B
27. for local installation or installation from a removable media network folder SF ava 4 4 Remote Network Installation Remote installation of AYG via network Remote AVG installation Step 1 7 Remote installation of A G is available For the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the following services and ports on client and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here For more information 4 If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 IF Windows Firewall is used set WMI traffic Click here For more information Help lt lt Back For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information
28. from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Station selection window will appear HE ava Remote installation of AYG via network Station selection Step 5 7 Select stations where AYG 2013 should be installed and click the Install button m Network checking results State Computer __ IP address 7 Q 168 1832 155 Shstinn is Retrieve the installation log Export stations witho
29. group settings to the Shared settings for stations S AVG Advanced Settings Computer Protection 3 Anti Virus P Display system tray notifications System tray notifications Expert Settings Update notifications Anti Rootkit Cache Server amp E mail protection E Web Browsing protection Identity Protection Scans All mandatory Schedules All monitored License E Update Exceptions statistical notifications Virus Vault AVG Self protection Privacy Preferences Ignore error status Game mode E Remote Administration 2 aes sO Component change notifications al ie p Resident Shield automatic threat removal notifications Mandatory Move value to the Shared settings al Show tray icon pee p Enable Game mode when a full screen application is executed O o To o In order to move a configuration from a group to the Shared settings for stations you can right click on the chosen checkbox and from the context menu select Move value to Shared settings You should see a changed lock icon next to the chosen configuration item 8 Display system tray notifications By clicking OK or Apply button the value will be moved to the Shared settings for stations and set as mandatory In any other group it will be set as monitored This can be used to easily remove the mandatory flag from all the groups at once You can similarly process the individual server settings within the application servers and mowe the sel
30. immediately Request type Double click the field to open drop down menu with list of request types and choose the one you wish to filter out Station name Double click the field to insert a custom station name to be filtered out e Date HE ava Insert a custom date and time value that you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 11 Network Installer This is the integrated Network installer that allows you to add remove stations for remote installation and observe the installation status Note This option serves only for network installation If you prefer to create an installation script you need to use the standalone AVG Network Installer Wizard To add a new stations for remote installation simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears See the Network scanning chapter for more information The other context menu items are as follows Show network scan progress amp Network scan progress x Stations list is being analyzed Completed 0 1 0 Network scan details Scanned stations count Total stations count Stations count with AYG Stations count without AYG Unavailable stations count oooro Displ
31. into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now HE ava Once done click Finish button to begin remote installation You will be able to observe the status of the installation from the Network installer view Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations Note This chapter describes the advanced setup of Network Installer available from the AVG Admin Console If you prefer to configure less details proceed to the Basic Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps Remote installation of AVG via network Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Advanced mode Option For detailed setti
32. item allows you to select from predefined notification actions These notifications once set can inform an administrator via email about different events within the AVG Admin Console Note Proper dispatch of email notifications requires correct SMTP serer definition on the Configuration AVG Admin Server Settings E Mail tab To activate a notification you need to right click on its line and from the context menu select Active Double clicking a line i e specific notification will open Notification settings dialog that allows further customization see the chapters below HE ava 6 7 1 Condition Tab On this tab you can customize under which conditions the notification should be sent Notification settings Condition Message Finding Out of date AYG version Description Station with outdated version of AVG Condition parameters Parameter Yalue day V Group multiple findings into a single message Message will not be sent before 5 A findings but at the latest weeks kA after the first finding Check the Send a notification message when the condition is fulfilled checkbox to receive an email once the above mentioned parameters or the condition generally is met You can also select a period in which the condition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences
33. load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button Remote AVG installation Step 1 3 Remote installation of A G is available For the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports on client and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here for more information 4 IF not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 If Windows Firewall is used se
34. location Creation of AYG installation script x Results of installation script creation Step 676 The installation script was successfully created in folder C temp You can start the installation on a station by running the installation batch AygSetup bat Help Save settings lt lt Back The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click the Finish button to close the wizard HE ava There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during scr
35. location will be scanned C Documents and Settings lt current user gt Where current user represents a user logged during the scanning process f Shared Documents lt DocAll gt The following location will be scanned C Documents and Settings All Users Program Files lt Prg gt HE ava The program files e g C Program Files location will be scanned Windows folder lt WinDir gt The Windows folder e g C Windows will be scanned e System folder lt SysDir gt The Windows system folder e g c Windows System32 will be scanned System drive lt SysDrv gt The system drive e g C will be scanned Temporary Files folder lt Temp gt The following location will be scanned C Documents and Settings lt user gt Local Settings Temp Where lt user gt represents an user profile name Temporary Internet Files lt Web gt The MS Internet Explorer cache directory will be scanned C Documents and Settings lt user gt Local Settings Temporary Internet Files Where lt user gt represents an user profile name Warning Since all scheduled scans run under SYSTEM user account it is currently not possible to scan some locations properly namely lt Web gt lt Temp gt or lt Doc gt due to Windows security policy 9 1 7 Moving values to groups servers If you need to apply certain configuration only to a limited number of station groups and you do not want or cannot set it within the Shared s
36. menu All programs AVG Remote Administration by selecting AVG Admin Server Monitor amp AVG Admin Server Monitor C amp 2012 10 10 15 35 49 210 Full license for remote administration fi Server is active 2012 10 10 15 35 49 272 Update Proxy started Avg 0 0 requests sec 2012 10 10 15 35 49 632 Database opened Avg request time 0 msec 2012 10 10 15 35 49 632 Graphic Reports started Workload 0 0 2012 10 10 15 35 49 647 Admin Server started Witheld requests 0 0 m Stop server Pause server Restart server qil WE Server settings V Run AYG Admin Server Monitor at startup The AVG Admin Server Monitor dialog contains the following control buttons Stop server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Restart server allows you to restart the AVG Admin Server Server settings allows you to set up the AVG Admin Server configuration HE ava If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup you can uncheck the checkbox Run AVG Admin Server Monitor at startup not recommended 9 3 1 General tab This tab offers the following options AVG Admin Server settings General ave Data Center UpdateProxy E mail AVG Admin Server 2013 0 2754 Copyright c 1992 2012 AVG Technologies www avg com License UMTMV YE HD MRFM2 QVBST S3EKLG M Lice
37. navigate to Schedules Scheduled scan item and in the right part of the dialog tick the User can stop a running task checkbox 10 8 Requests handling and status messages This chapter describes requests their handling and processing within AVG DataCenter Requests sent to a single station If a request is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within the AVG DataCenter Then the station is notified about the request and if it is online it will start processing it immediately Information about the result is delivered back to the AVG DataCenter and instantly displayed in the Status window Error messages appear in red color In special cases two situations may happen The station is online but for some reason cannot accept the request e g notification port is not working correctly for some reason the server will try to periodically delivery the request default interval is five minutes Note This interval can be changed in Shared settings for stations groups Remote Administration item advanced settings section Retrieve messages from server every drop down menu The station is offline and will receive the request immediately after it gets online In case of special request that requires more time the status window will display a message saying that the station has started processi
38. on the ports settings in the Network Requirements chapter HE ava Remote installation of AYG via network Installation settings Step 2 7 Please enter parameters needed for installation of AYG on stations m License information Name I Company default system value from target station will be used I License number m Folder with the AVG installation package CO Download the newest version of AYG 2013 From the Internet into the selected Folder complete 0 Proxy settings Downoad After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Next gt gt Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to AVG installation package or use this mua button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder
39. or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station button will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear Remote installation of AYG via network advanced mode xj Station selection Step 779 Select stations where AYG 2013 should be installed and click the Install button m Network checking results Retrieve the installation log Export stations without AVG to a file Select all stations Select stations without AVG Selected Refresh Ironi lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not con
40. order of columns in the final report lt lt Back Next gt gt Finish In this dialog choose which columns you wish to include in your report Click the Select all button to include all columns or use the Select default button to keep the default one To change the order of the columns first select the desired column you wish to move and choose the appropriate action Move to top moves the selected column to the first place Move up moves the selected column one step up SF ava Move down mowes the selected column one step down Move to bottom moves the selected column to the very end position Scheduling Please specify scheduling Generate once at specific time Generation time 10 10 2012 15 40 18 gr Generate periodically Period Daily First generation 10 10 2012 15 40 18 lt lt Back Next gt gt Cancel Finish In this dialog choose whether you want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Choose a Period daily weekly monthly of generation and First generation time and date Press Next button to proceed to the following part AVG IE Report Schedule Definition Wizard Sending e mail AVG Admin Server is not configured for sending e mails AVG Admin Server se
41. remote installation failure navigate to the Stations Non compliant stations The final dialog contains a short overview of activity on the station s Results of remote installation Step 979 Remote installation was launched on O station s AVG was detected on O station s Installation was not checked on O station s Installation was checked and AVG not detected on O station s The Save settings button allows you to save the previously selected configuration You can reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in the selected directory The contents of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers Creation of AYG installation script advanced mode Creation of AVG installation script Step 1 8 The installation script serves as a AYG configuration template The installation script determines options and components For A G installation The created script is used for automatic installation on other stations in your network lt lt Back ii The first step contains an overview of this option Click Next
42. stations in your network Enter IP ranges identifying stations to be scanned From To Add Remove lt lt Back Next gt gt You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue The Network scanning window will appear Network scan progress Stations list is being analyzed Completed 0 1 0 Network scan details Scanned stations count Total stations count Stations count with AYG Stations count without AYG Unavailable stations count oooraeo The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installat
43. system to which AVG AntiVirus Business Edition 2013 is being installed You can switch to another language by using the roll down menu AVG 2013 Installer AVG Remote Administration Welcome to AVG Installer AVG Remote Administration is to be installed now Please select your language English Ml The second part of the welcome dialog offers the full wording of the AVG AntiVirus Business Edition 2013 license agreement You can either scroll down to read the text or click the Printable version button to open it in your internet browser window and optionally have the whole agreement printed Once you finish reading click the Accept button to continue Otherwise use the Decline button and the installation process will be cancelled AVG 2013 Installer AVG Remote Administration Welcome to AVG Installer AVG Remote Administration is to be installed now By installing this product you are agreeing to the following terms and conditions of the AVG 2013 License Agreement and the AVG Fair Processing Notice IMPORTANT READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG TECHNOLOGIES AND AVG TECHNOLOGIES COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIFIABLE INFORMATION BY CLICKING THE ACCEPT OPTION OR INSTALLING THE ACCOMPANYING SOFTWARE PRODUCT THE SOFTWARE YOU ON BEHALF OF YOURSELF AND THE PARTY ON WHOSE COMPUTER THE SOFTWARE IS IN
44. the original state Options Views aia General view options 5 minutes V Highlight last station contact in green if it is not older than 10 gt minutes Font size For the view 11 amp Advanced view options Display all columns in one tab Display number of rows in the navigation tree Show time values in GMT Show settings For stations of previous version AYG 2012 Print options Adjust columns widths Ask In the General view options section choose the viewing preferences o Periodical refresh of the current view in predefined time interval check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view o Highlight last station contact in green if it is not older than check the checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly o Font size for the view choose a required font size for the views the default value is 11 In the Advanced view options section choose the following o Display all columns in one tab check this checkbox to group all columns into one tab for easier access to all information HE ava o Display number of rows in the navigation tree if enabled every item in the navigation tree will contain a number in brackets reflecting the number of rows used The numbers of rows can be updated either manu
45. them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal Remote installation of AYG via network advanced mode The installation options Step 4 9 Choose options and behaviour of the AYG setup m Setup parameters Enable Windows Firewall after installation 7 Quit setup if AVG 2013 is already installed E Kill all running applications that prevent installation Reboot the computer after finishing AYG 2013 setup if needed Display a notification message regarding scheduled system restart on the remote computer 10 4 minutes delay Show installation progress hidden installation 7 m Setup properties Where to install default setup path Setup language Brazilian Portuguese 7 7 Select folder where AYG 2013 setup LOG file will be stored default installation log path a lt lt Back Cancel In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG 2013 is already installed the remote administration will not proceed if AVG 2013 is already present on the target st
46. to continue Creation of AYG installation script advanced mode Installation settings Step 278 Please enter parameters needed for installation of AYG on stations m License information TT Name default system value From target station will be used I Company default system value from target station will be used License number m Folder with the AYG installation package C 4 G_install E Download the newest version of AYG 2013 From the Internet into the selected folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used HE ava Folder with the AVG installation package type in the full path to the AVG installation package or use this laa button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the select
47. top infected stations Available parameters Stations count in report limit the number of stations in the report 0 unlimited Type of Chart choose the requested chart type default selection is pie chart Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column Time interval from specify the beginning of the time interval for selecting data last day last week last month last year unlimited Time interval to specify the ending of the time interval for selecting data last day last week last month last year unlimited Include only threats choose to include confirmed unconfirmed or all threats Most threats This report shows the top threats of all stations Available parameters Viruses count in report limit the number of viruses in the report 0 unlimited Time interval specify the time interval for selecting data last day last week last month last year unlimited Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Virus scan report This report shows the status of vi
48. you chose Quick or Custom installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard chapter Note You must go through this wizard in order to make AVG AntiVirus Business Edition 2013 function properly AVG Admin Deployment Wizard Lite This Wizard will start if you chose Lite Installation in the Installation type dialog For more information see the AVG Admin Deployment Wizard Lite chapter Note You must go through this wizard in order to make AVG AntiVirus Business Edition 2013 function properly Note If an error occurred during the installation process or the installation failed an error dialog appears In that case copy the available information and contact our technical support team Use the contact page http www avg com ww en support existing SF ava 3 AVG Admin Deployment Wizard The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG AntiVirus Business Edition 2013 It can also be launched any time later from the Start menu program folder i e All programs AVG 2013 Remote Administration AVG Admin Server Deployment Wizard The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a local network The wizard leads you through the configuration process in a few steps listed in
49. your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Once the installation is completed the window will close automatically You can also put the script on a removable device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically HE ava 6 AVG Admin Console 6 1 What is AVG Admin Console AVG Admin Console is an interface for administrating stations remotely It helps the network administrator to maintain the AVG Stations configuration status and to remotely call various operations on AVG stations From this console you can for example Monitor AVG component states on stations Define AVG station settings Review scan results and control virus infections Remotely launch scans or up
50. 10g is installed Change the value only if the installation resides on a remote computer Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Instance name enter your Oracle instance name HE ava Username shows the predefined login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Press the Next button and continue to the next step Data Import 3 7 5 MySQL 5 x AVG Data Center role Database system selection m The following database systems can be used by AYG Admin Server MySQL 5 We recommend to use the MySQL 5 database in very large networks with more than 1000 stations This database is not a part of AYG Remote Administration installation Warning MySQL 5 server uses its variable max_allowed_packet to set the maximum size of one packet The default value is 1MB which is too low for AYG Admin Server to work properly Please ensure that the value is changed to at least 10MB This can be achieved by adding the Following entry max_allowed_packet 10M to mysqld section of file my ini the file is stored in the Folder where MySQL 5 is installed To Find more information please see this FAQ Help lt lt Back Cancel Fil
51. 9 12 05 56 High Virus identified EICAR_Test C virs eicar_com zip 2012 10 09 12 05 57 Restore Delete Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons gt Restore select a threat or threats you wish to restore on the station and click this button gt Delete use this button to delete the selected threat s Manage scans in order to view and manage scans using this function the station in question O must be running and connected to the Datacenter You have the following control options Scans management of station JANFIA Scan name Current state Scan started Scanned obj Threats fou Shutdown re Q Anti Root Scan is read N A Nia Nia NjA Q Scheduled Scan is read N A NjA N A NjA Q whole co Scanisread NJA NJA NjA NJA gt Refresh obtains the most recent information about scans from the station HE ava gt Start starts the selected scans on the remote station gt Resume resumes the selected scans on the remote station gt Pause pauses the selected scans on the remote station gt Stop stops the selected scans on the remote station To close the window use the Close button o Launch scan on the selected stations x a Scan selection Ea Choose a scan to run on selected stations whole computer scan A A new dialog will appear C
52. Advanced Settings Appearance Computer Protection E mail protection Server Web Browsing protection D Identity Protection Scans D Schedules a License Update fa Exceptions Virus Vault AVG Self protection Privacy Preferences Remote Administration Advanced settings Synchronize configuration every 1 hour e Retrieve messages from server every 5 minutes Ignore error status 2 Delay of processing specific pending requests after station startuj 3 minutes 2 Synchronize Firewall settings Allowed actions T E The settings include Synchronize configuration every choose the automatic interval for synchronization station will try to synchronize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from AVG Admin Console to be retrieved from the server Delay of processing specific pending requests after station startup choose how long should the AVG Admin Server wait before it starts processing the pending requests for a station that just became available Synchronize Firewall settings f you do not require Firewall settings synchronization we recommend to switch it off to reduce the data flow and ease the network traffic 9 1 3 Allowed Actions Allowed actions are items that can be enabled or disabled for usage on a station from the AVG Admin Console The
53. CD avg_ipw_x64_all_2013_2754a5820 exe IF NOT EXIST SETUP GOTO NoSetup REM Start AYG Setup oSETUP ConfigFilePath CD AvgSetup ini 1 2 3 4 5 6 Yo 8 9 C temp H lt lt Back reate script This step contains a preview of both setup and configuration files The first tab contains information about the setup file and the second contains the presets Tek folder where the script will be stored by the wizard If you have not done so already fill in the output path in the Select folder where the script will be stored section Click the Create script button to compile and save the installation script to the selected place Creation of AYG installation script advanced mode E x Results of installation script creation Step 878 The installation script was successfully created in folder C temp You can start the installation on a station by running the installation batch AvgSetup bat Help Save settings lt lt Back HE ava The Save settings button allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the wizard There are several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole content of the previously chosen folder to
54. Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now HE ava Creation of AYG installation script advanced mode The installation script options Step 6 8 Specify names of the installation script files and the path where all required files will be stored e g a network Folder File names definition Name of the file to launch installation AvgSetup bat Name of the script file with parameters AygSetup ini r Setup files location Select folder where the script file will be stored by you network drive for example C AVG_install D Create a subfolder for AYG 2013 installation files l Setup Create the AUTORUN INF file V Enable relative paths Help lt lt Back ii Cancel In this step you may specify names of the installation script files their storage and other options In the File names definition define these options Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameter
55. Directory enabled domain name from which you intend to make the import Tick the Create groups by sub domains in AD checkbox in order to automatically create groups and sort stations into them according to the sub domain names available inside the Active Directory You can also use the Advanced button to specify login details if different from the currently logged user LDAP credentials x Credentials to log in as another user to another domain Domain e g domain com Username peoo Password T Import data into the database from a folder To do so tick the Import data into the database from folder checkbox The folder selection field becomes available Choose your backup folder by clicking this button lesa and find the folder where the original files for import are stored If you are currently upgrading from the former 2012 version you can import your AVG DataCenter 2012 data in this dialog For more information please consult Importing Stations and Settings from AVG DataCenter 2012 chapter Note AVG Admin Server creates by default automatic database backups to the following folder C Documents and settings All users Application Data AVG2013 Admin Server Data DatabaseBackup Therefore if you have previously used AVG Remote Administration and wish to use former database backup you can find the backup files there unless you switched the backup feature off The backup SF ava files are saved
56. HE ava AVG AntiVirus Business Edition 2013 User Manual Document revision 2013 06 12 13 2012 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek lt dolecek ics muni cz gt This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler HE ava Contents oiled Prrerecre ree rer r rcrer er rec rr rrr err rrr er rer rer rrr ere rrr errr rer rr 5 1 1 AVG AntiVirus Business Edition 2013 schemMe s s sss s s sssssussssunsuansunnuuunsnunnnnnnunnnuunnnnnnn 5 1 2 Key features and functionS sss s s ssssssssssssunnsunnsnnnnnnunnnnnnunnnnnnnnnnnnnnnennnnunnennnnnnnenn 6 1 3 Operating Systems Supported EEE AEE AEE E E AEE E EE eR 7 1 4 Minimum Hardware Requirements eee ee eee eee eee eee eee eee ee eee reer eee eee eee rere ee 8 1 5 Recommended Hardware Requirements Deve e een e eee n eee tee ee ee tenner ereeseHOHentenersesenenneneneeneugs 9 1 6 Network Requirements ERRAND ARRAK NA KD ARR AARNKA ANKI mea eracaa B acalyale m RAA NAANDARRAANAA AMANA ARRNAAANAARRAARAAADARRRENAA 9 1 7 Migrating Stations From Previous Versione cssseese see eeeeeee eee ee eee eee eee eee eee eee 10 2 AVG An
57. IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each station Component states tab Contains an overview of component states on each station More information on other options and settings can be found in the Configuration AVG Admin Console chapter WE ava 6 4 1 Non Compliant Stations The Non compliance conditions dialog can be accessed from the application s upper menu by selecting the Non compliance conditions item in the View menu In this dialog you can specify which conditions a station must fulfill in order to be considered as non compliant p amp Non compliance conditions x These conditions determine the contents of view Non compliant stations Non compliance conditions specify what is to be considered a station non compliance g Non compliant values will be highlighted by red color in all views Condition Value J The AVG version is outdated J amp The scanning engine version is outdated J The virus database release date is older than J No communication with station For a period longer than J High severity detections unremoved J Medium severity detections unremoved J Rootkits unremoved fe Inaccurate component state Firewall pa Inaccurate component state License je Inaccurate component state Computer J No scan on the station for a
58. NKAA NAN IAKAA KRAANA NARRAN R ANANKE ataCa 20 3 6 DataCenter Role Repeated Deployment E A E A E E E A A E AA 21 3 7 DataCenter Role Databases OVESrViICW sssss sss sssssssusnssunsunnnsnnsunnnnunsunnnnnnsunnnnnnnunnnn 25 3 8 DataCenter Role Data Import KRAAN INAR ee eee eee ee ee KANAA AAK AARARERAR EENAA nen ee ee eer 29 3 9 DataCenter Role Server ACCESS ttt tt ttt ten tee re ene ee ene eee e eee seen eee ane eee eens ean ene eee naenaee 31 3 10 UpdateProxy gt X0 eee eee eee ee eee ee eee eee eee eee eee eee 32 3 11 Configuration OVESVICWS tect tte eter eee eee eee eee 36 4 AVG Network Installer Wizard Basic MOde s s s s s s5s5252u5s22u 5252u22uuuuuuuuuuuuuuununnnnnn 37 4 1 Recommendations for Components MCC CeCe CCCP ee eT RIT ee IIR e MTT TT eRe tect 37 4 2 WeICOMEG rts t treet terete ene e eee ee eee eee eee SHEERS EE ORES HRS E REE E OE REESE RSE E EEE ESHER EEE EEE EE EES 38 4 3 Installation M thOd sss ttete cece ee en teeter eee e ene eee eee E REE SERRE SERRE 39 4 4 Remote Network Installation c ttt te tee e teen ene ee ence nee ee ences eee e nee eaeeneeeeeeeeteeeneeneneaeae 40 4 5 Remote network installation final steps Aan yaya faiacarare ayailasavea ae aaa clin ete wale Date eae aie erase Mya ia eee EEE 50 HE ava 4 6 Creation of AVG Installation Script STC Cc CeCe E eee Cece Lec ee eee ee eee ee rice eee ee ee gee eet 52 5 AVG Network Installer Wizard Advanced Mod de ssssss s sssss5 u2u2
59. Network Installation Remote installation of AYG via network advanced mode Remote AVG installation Step 1 9 Remote installation of A G is available for the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation Files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports on client and server machine 1 Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here For more information 4 IF not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 If Windows Firewall is used set WMI traffic Click here for more information Help lt lt Back For correct remote installation the wizard will first check if AVG is present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the port settings in the Network Requirements chapter OF ava Remote installation of AYG vi
60. QL Server administrators have unrestricted access to the Database Engine Add Current User Add Remove lt Back Next gt Cancel Help This password has to be entered into the Administrator s password field of the Microsoft SQL Server Credentials dialog 10 7 How to Control station users actions This chapter shortly describes examples how an administrator can remotely control actions of AVG users on stations By default all actions within AVG user interface are allowed to be changed interrupted by user on the local station There are three main ways how to manage users access Allowed actions It is possible to disallow access to different actions on a local station by managing allowed actions for more information see chapter Configuration Shared Settings for Stations Groups Allowed Actions Mandatory settings The mandatory monitored settings can be used for disabling enabling various actions within the station settings By marking an item as mandatory the user on the local station will not be able to customize it For more information see chapter Configuration Shared Settings for Stations Groups General control and priority levels Scheduled scan cancellation HE ava You can decide whether you want to allow the local user to stop a running scheduled scan or not This can be done via Shared settings for stations groups or in the individual station settings To do so
61. Remote Procedure Call TCP and UDP port 135 2 Distributed Component Object Model DCOM service 3 DCOM port 135 Click here for more information 4 IF not in the same domain workgroup log on to the built in Admin account Windows Vista or higher 5 If Windows Firewall is used set WMI traffic Click here for more information For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter Installation settings Step 2 5 Please enter parameters needed For installation of AYG on stations License information Name default system value From target station will be used Company default system value from target station will be used License number Selection of AVG installation package Admin Server will download the newest package z Storing of installation packages on the Admin Server side D Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to c
62. STALLED CONFIRM THAT VOI ADE 13 VF ARS OF AGE OP OlNER AGPREF TO RE Privacy Policy Printable version 2 4 License Activation AVG 2013 Installer AVG Remote Administration Activate Your License Example IQNP6 9BCA8 PUQU2 A5HCK GP338L 930CB If you purchased your AVG 2013 software online your license number will have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the package Please ensure you copy the number correctly In this dialog enter your License number Click the Next button to continue HE ava 2 5 Installation Type AVG 2013 Installer AVG Remote Administration Select type of installation Express Install recommended Install all necessary features including the desktop Gadget 5 Custom Install Choose which features to install Recommended for advanced users 5 Lite Install Installs the product in Lite configuration which contains only proxy update server and script generator for network installation In this dialog select which type of Remote Administration you wish to install You have the following options Express Install This is the recommended option It will install the application with standard configuration and components e Custom Insta
63. Save settings lt lt Back i The Save settings button allows you to save the previously selected configuration You can then reuse it when running this wizard again simply by loading the settings at the very beginning Click Finish button to close the wizard 4 6 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installation script in a selected directory The content of the directory can then be used for installation from CD network folder or copied directly to a station This option does not offer the possibility of remote installation to the network stations or servers HE ava Creation of A G installation script Creation of AVG installation script Step 1 6 The installation script serves as a AYG configuration template The installation script determines options and components for AYG installation The created script is used For automatic installation on other stations in your network lt lt Back The first step contains an overview of this option Click Next to continue Creation of AYG installation script il x Installation settings Step 2 6 Please enter parameters needed For installation of AYG on stations m License information I Name default system value From target station will be used TF Company default system value From target station will be used License number fl Folder with the AYG instal
64. Sending diagnostic data may take a few minutes so please be patient Connecting to the station JANFIA Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by email Click Send for sending the contents directly HE ava PETES iad ama d Sending diagnostic data for analysis Enter your e mail address required Briefly describe the issue of the station List of attached files List of attached files e7ee4f40 3a91 434c b9bd 5e0c108bab1b 3101413e 9dc0 47d1 942b d16b5fc2ab77 _A txt e7ee4f40 3a91 434c b9bd 5e0c108bab1b 3101413e 9dc0 47d1 942b d16b5fc2ab77 _A zip Proxy settings Fill in your email address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previously requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To complete the process click the Send button o Generate new report starts the Graphic reports generation dialog Delete station will delete the station from the AVG DataCenter Show server plugin statistics displays statistics of the selected server com
65. TP section see below You will be allowed to select other fields To Subject Body also during the Report Schedule Definition Wizard but all values you will enter here will be considered as default The Message header section contains these fields To specify one or more email addresses that the report s will be sent to Separate individual items by a comma This field can also be filled during Report Schedule definition Copy An optional value Specify one or more email addresses that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more email addresses that the report s will be sent to as a blind copy no other recipients will see these addresses Separate individual items by a comma From An optional value Specify the sender s email address and or sender s name and email address in angle brackets lt user address com gt Reply to An optional value Specify a reply email address HE ava Subject enter some text to recognize the reports The Server for sending emails SMTP section contains these customizable fields SMTP server insert your SMTP server address can be an IP address or a domain name SMTP port specify the SMTP server port number Default value is 25 If your SMTP server requires authentication for sending emails enter the login details below SMTP Login specify username SMTP Password
66. They are scanned on the first in first out FIFO basis If an item is accessed while still in the queue it is changed to high priority Note Overflow messages wil continue to the store unscanned Note Even if you disable both Background Scan and Proactive Scan options the on access scanner will be still active when an user wil try to download a message wth the MS Outlook client Scan RTF you can specify here whether the RTF file type should be scanned or not Number of Scanning Threads the scanning process is threaded by default to increase the overall scanning performance by a certain level of parallelism You can change the threads count here The default number of threads is computed as 2 times the number_of_processors 1 The minimum number of threads is computed as number of processors 1 divided by 2 The maximum number of threads is computed as Number of Processors multiplied by 5 1 If the value is set to lower than the minimum value or to greater than the maximum value the default value is used Scan Timeout the maximum continuous interval in seconds for one thread to access the message that is being scanned the default value is 180 seconds The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted pro
67. To change the database name insert a custom value into the Database name field MS SQL Server This engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and its usage is bound to the Microsoft SQL Server license To change the database name insert a custom value into the Database name field Oracle This engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and its usage is bound to a commercial license MySQL This engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and a commercial license may be needed for use in a commercial environment The Database access section allows you to change the following parameters not available for all database engines Username a database username chosen for the database creation during the AVG Admin Deployment Wizard Password a database password chosen for the database creation during the AVG Admin Deployment Wizard Computer name type in the computer name with the database Instance refers to a particular SQL Server Oracle installation if there is more than one instance installed on the station The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create the databa
68. a network advanced mode Installation settings Step 2 9 Please enter parameters needed for installation of AYG on stations m License information I Name I Company default system value from target station will be used I License number m Folder with the AVG installation package C AVG_install Download the newest version of AYG 2013 From the Internet into the selected Folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this ma button to select the proper folder If you have not downloaded the package yet click the Download button and use the wizard to download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings butt
69. access the virus vault Restoring items from the virus vault if unchecked it will disallow users on the station to restore files from the virus vault Deleting items from the virus vault if unchecked it will disallow users on the station to delete files from the virus vault Send bug report if unchecked it will disallow users on the station to send a bug report Creating new exceptions if unchecked it will disallow users on the station to create a new exception AVG user interface access if unchecked it will disallow users on the station to access AVG user HE ava interface Launching an instant update if unchecked it will disallow users on the station to launch an instant updating process Temporarily disable AVG protection if unchecked it will disallow users on the station to temporarily disable AVG protection Clear event history if unchecked it will disallow users on the station to clear event history Terminate AVG Tray if unchecked it will disallow users to terminate AVG tray icon on their station s If you want to enable users to use unallowed actions after entering password click on the Activate password for access to unallowed actions and in the new dialog fill in a new password twice for verification The password will be required every time the user tries to access the disallowed action Similarly you can enable the user on a station to change ma
70. ally by selecting the menu item View Refresh row count in the navigation tree or automatically every 5 minutes by default this interval can be changed via View Options Periodical refresh of the current view in predefined time interval Please note The count of rows can be affected also by filtering options if available and defined for the given view o Show time values in GMT check the checkbox to convert all time values in all views to GMT Greenwich Mean Time Unchecking the checkbox returns the values back to your local time o Show settings for stations of previous version AVG 2012 if checked the shared settings for stations and settings for groups will display also AVG 2012 settings applicable if you still have AVG 2012 stations in your network The Print options section may help you if you wish to print the currently opened view It often occurs that some columns are not wide enough to hold all the text so it is necessary to adjust their width before printing Use the roll down menu in this section to choose whether you want columns width to be automatically adjusted or not You can also choose the Ask option this means that the possibility of column adjustment will be reminded to you before every print session Refresh refreshes all records displayed in the current view section you can use F5 keyboard button to do so as well Refresh row count in the navigation tree updates the number of rows reflected in brackets wit
71. alog Station settings o Settings opens station settings o Firewall settings displays Firewall settings of the currents station Available only if there is the Firewall component installed o Synchronize settings will ask for immediate synchronization of stations settings with the AVG DataCenter o Refresh components state will refresh the state of all components Select objects to which the configuration will be copied Copy to Shared settings for stations Z OK Cancel Use this dialog to copy application server settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice HE ava o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected application server This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected application server to a s
72. an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete SF ava them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Warning AVG remote installation can be performed only on stations wth the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username wth administrat
73. application setup performed UPDATE Launches application update TargetlnstallationPath lt stri Defines the installation path Default value is C Program Files AVG AVG2013 ng LicenseKey lt string gt Defines a license key used for installation InstallToolbar lt boolean gt Defines if the toolbar will be installed or 1 will be installed not 0 will not be installed ChangeBrowserSearchProwiDefines if the default search engine 1 provider will be changed der lt boolean gt provider should be changed Only valid with parameter InstallToolbar 1 0 provider will not be changed SelectedLanguage lt intege A numerical value of the language used for installation IDs are listed in the table at the end of this chapter InstallSidebar lt boolean gt _ Defines if the sidebar gadget should be 1 will be installed installed or not 0 will not be installed ParticipateProductlmprove_ Defines if the station will participate in the1 participate ment lt boolean gt Product improvement programme 0 do not participate DataCenterSpec lt string gt Defines the datacenter connection string fee LL 4158 EnableWinFW Switches on the Windows Firewall If i ah Firewall is installed this parameter will be ignored DisableWinFW Switch off the Windows Firewall DontRestart No restart will be allowed after installation or uninstallation Maintenance lt integer gt Launches setup in one of the supported 0 starts Add Remo
74. as the following options e Active If you right click on an existing account name you will be able to activate or deactivate it by this function Please note that you need to have at least one account active New Account Select this option to create a new user account HE ava B Account modification X The default account has no password Please enter your password administrator Enter password Enter password again Associated Windows system login for SSO Account description Default account Ok Cancel Enter the account name and password twice for verification The Associated Windows system login for SSO field can be used for entering an existing Windows system login name If you then logon to Windows under this username you will also be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add some account description Edit Account This option will allow you to edit an existing account e Clone Account Right click on an existing account and choose this option to clone its settings into a new one You will be required to enter new account name password etc Delete Account This option will allow you to delete an existing account To each account corresponds number of account rights and group access options By default all actions are p
75. ation Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running email client or an Internet browser Reboot the computer after finishing AVG 2013 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer if the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps SF ava In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings S
76. ation of other items we recommend you to consult the AVG Email Server Edition User Guide available to download from or the context help available via the nice question mark button Note You can use Default button to restore the original settings of the current dialog 9 2 1 Overview Basic overview of the individual server components Checks all incoming email messages and marks unwanted emails as SPAM It uses several analyzing methods to process each email message offering maximum possible protection against unwanted email messages Checks all incoming outgoing and internal email messages going through the MS Exchange HUB role Available for MS Exchange 2007 2010 and can be installed for HUB role only Checks all email messages coming through the MS Exchange SMTP interface Available for MS Exchange 2007 2010 only and can be installed for both EDGE and HUB roles Checks all email messages stored in user mailboxes If any viruses are detected they are moved to the Virus Vault or completely removed Scans documents during download to from the Sharepoint server If any viruses are detected they are moved to the Virus Vault or completely removed 9 2 2 Anti Spam Server for MS Exchange Options available for Anti Spam Server for MS Exchange are exactly the same as on the station although the predefined default settings are different Should you require more information about individual options please consult the AVG Interne
77. ation to delete the selected finding s Move to Vault will ask the station to remove the selected finding s to the station s Virus Vault Add as exception will ask the station to create an exception for the selected finding s AVG will then ignore the file and will not report it anymore If the station is active the requested operation s will be done immediately after the request If the station is not currently active i e is not connected to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test result and process all selected infections One of the action result states listed below will be displayed in the State column The states are as follows Infected the file is infected Healed the file was cleaned Moved to Virus Vault the file was moved to the Virus vault on the station Restored the file was restored from the Virus Vault Added to exceptions the infection was added to the list of exceptions will no longer be considered as a threat Reboot is required to finish the action the station needs to be restarted in order to finish the action False detection the file was detected by mistake it wasn t really infected 6 6 1 Filtering You can apply various listing filters to the current view The filters are available by default from the bot
78. ations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete SF ava them using the Remove button If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Check AVG version from AVG DataCenter check this option if you want the wizard to try obtaining information about AVG version on each station from the AVG DataCenter if availa
79. ault regularly retrieved from the station but if you require you can request them manually for individual stations by right clicking on a station name in the Stations group view and selecting the Tasks related to Scan Ask for scan results item for all stations in a group by right clicking on the group name and selecting the Ask for scan results item for all stations by right clicking on the Stations item in the main tree and choosing the Ask for scan results item The right click context menu contains the following options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time of the confirmation Also you will not find the number of infections from the accepted scan result within the other reports Update scan results will synchronize all selected scan results again Scan Result details SF ava Use this option to view specific scan results r Scan results Scan name Specific files or folders scan Total objects scanned 4 Station name JANFIA Description User name Fialaj Found healed high severity detections 2 0 IP address 10 6 134 55 Found healed medium severity detections ojo MAC address 00 22 19 26 42 84 Rootkits Found healed 0 0 Found information 0 Scan started 2012 10 08 15 32 47 Scan ended 2012 10 08 15 32 48 Scan duration 1 second
80. available directly from the AVG Admin Console o Anti Spam protection o Anti Spyware protection o Firewall protection o Online Shield protection o LinkScanner protection o Anti Rootkit protection Note Depending on your edition the support of components may vary Backward compatibility including an easy migration from the previous version 1 3 Operating Systems Supported AVG AntiVirus Business Edition 2013 is intended to manage protect stations with the following operating systems with the exceptions mentioned below the list MS Windows XP Professional SP2 MS Windows XP Home SP2 e MS Windows XP Professional x64 SP 1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server HE ava MS Windows 2008 Server x64 MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editions MS Windows 8 all editions MS Windows 2012 Server The AVG Admin console AVG Admin Server and related components are supported in the following operating systems MS Windows XP Professional SP2 MS Windows XP Home SP2 MS Windows XP Professional x64 SP1 MS Windows Server 2003 SP1 MS Windows Server 2003 x64 MS Windows 2008 Server MS Windows 2008 Server x64 e MS Windows Vista all editions MS Windows Vista x64 all editions MS Windows 7 all editions MS Windows 7 x64 all editio
81. ays an overview of the network scanning process Use the Abort button to stop the scanning process The Pause button will temporarily stop the process use Continue button resume the scanning Export all station list allows you to export the list of added stations into a csv file Install all stations will start installation on all stations in the list 6 11 1 Network Scanning Before you begin with adding stations and remote installations you may want to review the following chapters Recommendations for Components SF ava e Network Requirements Before you can install a station remotely you need to add it via an easy to use wizard To do so simply right click on the Network installer node name and from the context menu select Add new stations The Network scanning dialog appears AWG Network Installer Wizard Network scanning Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog iz List of accounts Account name Password Add Save list of accounts Remove Click the Next button to continue to the next dialog where you can define IP ranges lt lt Back Next gt gt In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible op
82. ble Fill into the Maximum time since the last station was contacted field a value in hours that will indicate the maximum time since the last contact with such station Warning AVG remote installation can be performed only on stations with the supported operating system installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username wth administrator privileges You may also need to review the Network Requirements chapter 5 3 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Remote installation of AYG via network advanced mode gt xj Station selection Step 779 Select stations where AYG 2013 should be installed and click the Install button gt Network checking results State Computer _ IP address axs O o O Ei Q 168 193 155 2012 0 275 YM EXCH2K Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG Selected Refresh fiom lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available e Export stations without AVG to a file this option will create a file with list of stations that d
83. ble you can activate it by clicking on Status window item in the View Panels menu More information how status messages work can be found in the Requests handling and status messages WE ava chapter If you right click to the Status window area you will have several options available to choose from Show all The status window will display all messages Show errors and warnings The status window will display only error and warning messages Show errors The status window will display only error messages Enable messages filtering WE Messages filtering me Severity of messages Show only messages of specific level Recipient Sender Show only messages related to communication with these stations J only from sender J only for recipient containing Receiving time Show only messages received in time interval E From 10 10 2012 4 3 36 41 FS E To 10 10 2012 F 3 36 41 FS This option allows you to filter out messages according to more extensive parameters From the drop down menu select what type of messages you wish to display In the Recipient Sender section there two checkboxes Checking the upper one only from sender gives you access to the context menu that allows you to select a unique sender whose messages will be displayed in the Status window panel After checking the lower one only for recipient containing you can choose to show only messages considering one
84. by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name To continue click the Next button HE ava 4 3 Installation Method To continue in the Basic Mode leave the option Advanced mode unselected otherwise proceed to Advanced Mode chapter AYG Network Installer Wizard Choice of installation method Choose one of the network installation methods Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AVG installation script Creation of installation script and batch for installation from CD or network Folder I Advanced mode Option For detailed settings of all installation parameters selection of AYG components to install uninstall etc Help lt lt Back Lr Cancel The dialog window offers the selection between two options for creating and using the installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and moving them to a new one Creation of AVG installation script This option allows you to create an installation script and a batch file
85. configuration can be set either in the Shared Settings for groups stations or individual station settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions EF AVG Remote Administration Advanced Settings Appearance Computer Protection E mail protection Web Browsing protection e Advanced settings dialog access Identity Protection D Virus Vault access Allowed actions D Change of the license number Scans D Restoring items from the Virus Vault ELELE e Deleting items from the Virus Vault D Send bug report reating new exceptions D AVG user interface access License Update Exceptions Virus Vault AVG Self protection aunching an instant update Privacy Preferences emporarily disable AVG protection Ignore error status clear event history Remote Administration a Terminate AVG Tray Allowed actions Allowed actions ad E Activate password for access to unallowed actions Mandatory settings al E Activate password for modification of mandatory settin By unchecking the following checkbox es you can forbid use of the feature for user on the station Change of the license number if unchecked it will disallow users on the station to change the license number Advanced settings dialog access if unchecked it will disallow users on the station to open and edit advanced settings e Virus vault access if unchecked it will disallow users on the station to
86. cted from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers You can choose multiple stations separate the values by a semicolon either by entering the station names manually or by using the dialog advanced features for searching Once done the Station selection window will appear Remote installation of AYG via network xj U Station selection Step 577 Select stations where AYG 2013 should be installed and click the Install button m Network checking results g2 alig Bu is not installed Retrieve the installation log Export stations without AVG to a file Select all stations Select stations without AVG Selected Refresh Ironi lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become SF ava active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installa
87. d update servers O E Remove old Alert Manager events from the AVG Data Center Removes duplicated stations from AYG Data Center according to a chosen station identification method eq if the identification method is IP Address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved The predefined scripts are as follows Unify stations with equal identification Choosing this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP address will be removed Individual settings of removed stations will be deleted and only the newest stations will be preserved Delete objects whose owner is not available in the AVG DataCenter anymore Choosing this script will remove all settings tests rules and the scheduled tasks belonging to stations that no longer exist in the AVG DataCenter anymore from the AVG DataCenter Remove unused update servers HE ava Choosing this script removes all update servers that have not communicated for more than 7 days from the AVG DataCenter Remove old Alert Manager events from the AVG DataCenter Choosing this script removes all Alert Manager events older than 7 days from the AVG DataCenter Check the scripts you are willing to ap
88. dates on AVG stations Distribute update files within the local network Access Virus Vault on AVG stations View Firewall log files Install AVG Stations remotely You have several options how to launch the AVG Admin Console e navigate to the Windows start menu and select Start All Programs AVG 2013 Remote Administration AVG Admin Console select AVG Admin Console from your Windows desktop or go to your Program files folder usually c Program Files select folder A VG A VG2013 Admin Console and double click AvgAdminConsole exe During startup the AVG Admin Console automatically tries to connect to the last used AVG DataCenter If the connection fails or if you are launching AVG Admin Console for the first time a dialog window will appear and you will be asked to specify the communication string for the AVG DataCenter connection The communication string uses the same form as the AVG station s communication string for details refer to chapter Configuration Connection string Typically if AVG Admin Console is installed on the same computer as the DataCenter it is possible to use the following communication string localhost 4158 Enter the connection string to AVG Data Center in the following Form lt server_name gt lt port gt AUTOTEST V5T32 4158 v F Login name Password a The general communication string structure is http server_address port where e
89. department http www avg com ww en support existing To help us find the best solution for AVG implementation on your network please prepare the following information the size of your network the file server type number of network stations operating systems on the stations in the network average HW parameters of the station or rather the minimum parameters e LAN or WAN and the connection quality for WAN your demands for AVG AntiVirus Business Edition 2013 administrator s requirements and administration extent
90. e Inaccurate component state Computer check this to highlight the stations with Computer component in an inaccurate state No scan on the station for a period longer than check this to highlight stations that did not perform the whole computer scan or a scheduled scan for a long time Can be specified in either hours or days License of the station will expire in check this to highlight stations that have expired license or their license will expire shortly You can specify this time in hours e g 7 or in days e g 15d The following buttons are available Exceptions allows you to define groups excluded from the selected rules Use for Admin Server applies the non compliance conditions to the AVG Admin Server to be used in the AVG Admin Report and when generating non compliant stations graphic reports Confirm your choice by clicking the OK button or close it by pressing Cancel 6 4 2 Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled Double click your mouse or press the Enter key to open the Firewall configuration Dialog Only certain settings are allowed to change because of safety precautions 6 4 3 New Stations Contains only stations that have not been assigned to any user predefined group yet 6 4 4 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom
91. e eee 124 6 10 Pending Requests ga Ba ay ha wR Ua gna a apa NLRC ANAN AEA aCe tararjaalavia AUiecti mucicat Wiah8 Aa cmtec wana imal aT Aa atm aa aCanaUaneLaTaCm RUR Canavalia a anmra te macecaba 125 6 11 Network Installeresss teste rete ee eet e eee e rece eee e eee eee eee een eee eee eee een ee nee ee eee eeaeeeeneneae 126 7 AVG Admin ServeresssssssssescccccncneaneeeeeeneeeeeeeeeeeeeGna eee eeeeeeea ease aaduan 144 8 AVG Admin Lite 2 cescccsccccsenscescennsenneccesnneoee en neen nee enemas eens ese eee eee 145 8 1 AVG Admin Deployment Wizard Lite rrrrrrrrrriririrrrrrrrrinrrrrrtrrrrrrnrrrrrrrrrreereree 145 8 2 AVG Network Installer Wizard Lit rrrretete etter reenter teen eee n nee eee enn nee ee ened eee EEE 147 9 COMPIQUIATION 0 eeceee eee ene nee eee eee een ee ee eee nee e eee eee 151 9 1 Shared Settings for Stations Groups TILT rcrc rier reece ee cc ec e eee are eee et 151 9 2 Shared Settings for Application ST eV 2 gS eee eee eee eee ree 165 9 3 AVG Admin Server Settings rrsssreststeseetere ete ee eee ee nee ee ete ee et eneet ene et ene ee ete eneneneeteneetenees 173 9 4 Connection String MANARA wea ah wh Rar ENA mca R cm mi ela aecaco0 aain s h an aral jal AKARAKARA AVfarmt Aca ees RAAKAA mr RRR aifaGiatar acal ace ANNANN evmlibr acme ae MuaCarale 180 9 5 Proxy GOVE teeter eee eee eee 180 9 6 AVG Admin Console reri ririri deecder sre beaccceesaddavecedermnsidsesss nade veddepnenisiecsateenenteenppenss 181 9 7 Sidebar Des
92. e selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to selected station s to remove temporary update files Station statistics o Show Firewall log will show the Firewall communication log from the selected station o Show events of the selected station will show events related to the chosen station o Show Event history log will show Event history log of the chosen station o Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing WE Gathering diagnostic data ix The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AYG Technologies company for analysis IF you have received a customized configuration file From AYG Technical support please click here to apply it Gathering the diagnostic data may take a few minutes so please be patient Click the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog a a SE Gathering diagnostic data x The diagnostic data have been successfully gathered Now you can send them directly to the AVG server or store them on your local drive
93. e the installation is completed the window will close automatically To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically Sy AVG 9 Configuration This chapter contains a description of configuration options for different parts of AVG AntiVirus Business Edition 2013 9 1 Shared Settings for Stations Groups This dialog allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on other items configuration we recommend you to consult the AVG Internet Security User Guide available to download from http www avg com ww en or the context help available via the nice question mark button EF AVG Advanced Settings Computer Protection E mail protection r Display system tray notifications Web Browsing protection aa Update notifications Identity Protection Scans Schedules License D Scanning notifications System tray notifications a oO Component change notifications A Resident Shield automatic threat re
94. e under the same name and description We strongly recommend that all changes should only be done by well experienced users Always consult the User manual or Help guide for your firewall before proceeding to change any settings Ping ICMP type 0 Incoming echo request Change this setting only if the AVG Network Installer is not able to detect network station s which you are sure are switched on and fully operational In the firewall settings used on the remote station allow the incoming ping requests within the local network Often this function can be found under ICMP type 0 or Incoming echo request or similar description If set correctly AVG Network Installer will be able to find the station in the network RPC Remote Procedure Call To be able to launch the AVG installation on the remote station you need to allow the following ports in the firewall on the station TCP and UDP port 135 Distributed Component Object Model DCOM For proper functioning of WMI Windows Management Instrumentation used by the AVG Network Installer you have to open the DCOM port The DCOM port is TCP 135 To open it follow these steps 1 Click Start and then click Control Panel 2 Double click Windows Firewall and then click the Exceptions tab 3 Click Add Port 4 In the Name box type DCOM_TCP135 and then type 135 in the Port number box HE ava 5 Click TCP and then click OK 6 Click OK 1 6 2 Ports to be Allowed
95. ecific view e g station user information that is why the relevant data is arranged into groups and every group can be displayed HE ava when you select the corresponding tab To select a record from the central table you need to perform a mouse click over the desired record You can select more records at the same time press the CTRL key adding a new record to the current selection or the SHIFT key selecting all records between the first and the last highlighted record Click the mouse right button over the selected record to open the Context menu It is possible to call various actions related to the current selection from the Context menu To select only specific columns for displaying you can either right click on any column and choose Hide column or from the same menu select Organize columns hiding for selecting multiple columns at once Organize columns hiding Column name a Group FA Scan name E Scan time Z Confirmation time Gch cry deco Unhealed high severity detections Medium severity detections E Unhealed medium severity detections E Rootkits found Z Rootkits not removed Here you can check or uncheck columns you wish to keep visible or hidden Use Select all button to keep all columns visible You can also add a custom tab with preferred columns to a chosen view Simply right click on any tab and select Add a custom tab from the context menu A new dialog will appea
96. eck this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 5 Servers The Servers item contains an overview of all deployed servers and stations with an AVG application server component installed WE ava 6 5 1 AVG Admin servers This item displays a list of AVG Admin servers installed Double clicking on any server will open a configuration dialog for the given server and allow you to change configuration of the server More information on other options and settings can be found in the Configuration AVG Admin Server Settings chapter 6 5 2 Application Servers This item displays a list of stations with an AVG application server installed In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Servers tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including IP address MAC address operating system restart request etc Versions tab Displays information about versions of AVG virus base and anti spyware base on each station Component states tab Contains an overview of component states on each station
97. ected configuration to the Shared settings for application servers The context menu item is named Move value to the Shared settings 9 1 8 Anti Spam If you deploy UpdateProxy role during the you can choose to download Anti Spam updates directly from Mailshell servers and then use AVG Admin server to distribute them among your stations The downloading of Anti Spam updates can be switched off on from the AVG Admin Server settings dialog The Anti Spam updates can be also changed manually from the Shared settings To do so navigate to the AVG Admin Console upper menu Tools Shared settings for stations item Then select Anti Spam Expert Settings Internet connection In the Proxy server dialog insert your AVG Admin Server address including port number default value is 4158 B AVG Advanced Settings Appearance Computer Protection amp E mail protection amp E mail Scanner Anti Spam Settings Performance Whitelist Blacklist Expert Settings Filtering RBL amp Internet connection Timeout Proxy server Proxy authenticatio amp Web Browsing protection Identity Protection Scans amp Schedules Proxy server Server Port n KONSTANTINSI cz avg com 4158 Description Specifies the host name and port number of a HTTPS proxy to connect to the update servers If not defined here it will be taken from AVG update settings T E If your AVG Admin Server uses username and password open also the Pr
98. ed folder You can observe the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG Creation of AYG installation script advanced mode x Select components Step 378 Choose installation components If no component is selected AYG will be installed according to default settings Install AVG with default settings m Select installation components Check components on the left that you wish to install or uncheck t ish to uninstall The symbols have the Following meaning AYG 2013 O Web Browsing O AYG Surf Shield O Online Shield Component will be installed O Identity C Identity Protection Component will either be uninstalled or not be O E mail protection installed CO Microsoft Outlook add in o Default installer settings will be used O Anti Spam O Personal E mail Scanner for a M gt Remote AYG uninstallation Help lt lt Back Cancel In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed S
99. eez s Bo raj E Database lig Stations ela Stations Type Firebird 13 6 33 Total 1 stati ra Savn Last Backup 2012 10 09 next planned on Infected 1 stati te DB size 11 MB Old program update 0 stati iQ Scan results Station identification by station name and domain Old virus base 0 stati E gt Notifications Graphics reports No communication O stati H Graphic reports SMTP not configured License states OK H E Licenses delete old database records Unprocessed requests 0 requ scan local network for stations SF Pending requests Ta Network installer Ia Admin Server E Scans Roles AVG Data Center UpdateProxy role Synchro interval 30 day CPU load last hour 0 00 Results with severity Mediur Memory load 43 MB Scan haven t run yet 1 stati License OK Results 2 unce T Versions ia Security m xl Status window All messages Time Message Sent to Sent from Ready 0 rows 0 selected Within the navigation tree you will find the following sets Stations Servers Scan results Notifications e Graphic reports Licenses Pending requests Network Installer You can find descriptions of individual items in their respective chapters 6 2 3 Records Section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree Some sets may contain a considerable amount of data for a sp
100. elect installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 Remote AVG uninstallation allows AVG removal SF ava Creation of AYG installation script advanced mode The installation options Step 4 8 Choose options and behaviour of the AVG setup m Setup parameters Enable Windows Firewall after installation 7 Quit setup if AVG 2013 is already installed E Kill all running applications that prevent installation Reboot the computer after finishing AYG 2013 setup if needed I Display a notification message regarding scheduled system restart on the remote computer 10 4 minutes delay Show installation progress hidden installation 7 m Setup properties Where to install default setup path O Setup language Brazilian Portuguese T 7 Select folder where AYG 2013 setup LOG file will be stored default installation log path a lt lt Back Cancel In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall com
101. emote station you will be asked for the domain administrators login password during installation HE ava Account settings xj JANFIA Enter the name and password for the administrator account under which you want to run the setup on the target computer If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher Account name Password l cme Enter a username that has administrator privileges a username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG should be then transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some
102. end keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now Once done click Finish button to begin remote installation You will be able to observe the status of the installation from the Network installer view SF ava Use Save settings option to save the configuration used Note To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations HE ava 7 AVG Admin Server AVG Admin Server is used to secure communication between the AVG stations and the AVG DataCenter on the server Through the AVG Admin Server the AVG stations connect to the AVG DataCenter using the TCP protocol or the HTTP protocol to be exact that is a part of each Windows operating system installation Therefore the AVG stations do not need any other third party component to be able to connect to the remote adminis
103. equire any user attention but the progress will be fully visible on the station SF ava o show installation wizard the installation will be visible on the station and the currently logged user will need to manually confirm all steps In the Setup properties section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface e Select folder where AVG 2013 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote installation of AVG via network advanced mode Remote administration settings Step 5 5 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string AUTOTEST 5T32 4158 Username Add new station into group V Custom update server Update Server address http MUTOTEST ST32 4158 avqupdate Save settings Back Finish Cancel In this final step there are the following options available Note If you are unsure about these settings we recomm
104. ere Custom update server if you already have an existing update server that you would like to use for your stations check this box and fill in its address now HE ava Remote installation of AYG via network Network scanning Step 477 m Network scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station 7 List of accounts Account name Password Add Save list of accounts Remove Click the Next button to continue to the next dialog where you can enter a station Help lt lt Back Cancel The wizard needs to scan some stations first to find out their status and then install AVG on them In the Network scanning method section choose from the drop down list your preferred method for selecting stations The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or
105. eserve bandwidth You can also optionally deploy more than one UpdateProxy server and split the load among two or more servers depending on your network size To deploy the UpdateProxy role to your AVG Admin Server simply select from the Windows Start menu All programs AVG 2013 Remote Administration AVG Admin Server Deployment Wizard item and in the second step of the wizard tick the checkbox UpdateProxy role and complete the rest of the steps Additionally if you need to set your internet proxy server to allow the AVG Admin Server to download update files from AVG update servers follow these steps Open AVG Admin Server settings from the Tools menu in the AVG Admin Console Navigate to the UpdateProxy tab and in the Internet Connection section check the Use proxy server option Fill in your proxy server details and press OK to confirm your choice 9 6 AVG Admin Console 9 6 1 Context Menu If you right click on the Stations item in the left tree a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Synchronize settings will ask for immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process HE ava Ask to perform virus database update will ask all stations to start the virus database update
106. ettings for stations which would apply the configuration to all other inherited groups you can use the following option instead Open the Shared settings for stations and choose a configuration dialog with the value s you wish to move BY AVG Advanced Settings Appearance Computer Protection E mail protection Limit virus Vault Size Web Browsing protection Identity Protection 2 Scans 10 Schedules Maximum size of Virus Vault percent of the drive size License Update Virus Vault maintenance Mandatory Exceptions All mandatory fa avis AVG Self protection All monitored 2 4 Privacy Preferences Ignore error status Remote Administration Move value to groups T E In order to move a predefined value to all other group settings right click on the chosen checkbox and from the context menu select Move value to groups You should see a changed lock icon next to the chosen configuration item Display system tray notifications To transfer the chosen setting to other group settings click OK or Apply button Please note If you change the value of the setting or amend its status before you click OK or Apply button the changes will be lost and the configuration will not be copied Analogically you can process the Shared settings for application servers and move selected configuration to all servers The context menu item is named Move value to servers There is also possibility to move the value from a
107. etup language choose a default custom language for AVG installation and user interface Select folder where AVG 2013 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Remote installation of AYG via network advanced mode xj Remote administration settings Step 579 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string YM EXCH2K7 4158 I Username T Password I Add new station into group z V Custom update server Update Server address l http M EXCH2K7 4158 avgupdate Help lt lt Back Next gt gt Cancel The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have a
108. g dialog will appear Enter a single station xj Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name _ IP address 127 0 0 1 OK Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Remote installation of AYG via network advanced mode x Station selection Step 779 Select stations where AYG 2013 should be installed and click the Install button m Network checking results state Computer 1P address fave oo VM EXCH2K7 127 0 0 1 2013 0 2754 Refresh Add one station Selected O from 1 sos Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation SF ava Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed
109. grams and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Email attachments reporting section allows you to choose which items should be reported during scanning The default configuration can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure Detection actions Mail filtering 9 2 6 Document Scanner for MS SharePoint This item contains settings of the Document Scanner for MS SharePoint M AVG Advanced Settings C
110. group of stations select this particular group from the context menu Finally in the Receiving time area you can check the From or To or even both checkboxes to set the time interval for messages to be displayed No older or newer messages will be shown then Disable messages filtering switches off the messages filtering Save window content allows you to save the window content to a text file at any time HE ava 6 2 5 Filter Panel The Filter panel contains a list of filtering options available for the current view The list will become active only if there are any filters available for the selected view xj No filter is available for the current view Description of individual filters can be found in the tree items respective chapters Stations e Servers Application servers Scan results e Graphic reports e Pending requests The Filter panel is hidden by default but can be easily activated by clicking on the Filter window item in the View Panels menu Afterwards it is located in the bottom left part of the screen 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter The process includes synchronization of Station settings Scan results Station components states You may also need to review the Network Requirements chapter for more information on connection requirements needed for
111. happens Note If a time coincidence of a scheduled program update and scheduled scan occurs the update process is of higher priority and the scan will get interrupted 12 2 Update within the Local Network AVG stations can perform an update directly from the AVG Technologies web servers Also it is possible to download the update file onto a LAN server and configure the AVG stations for local update For smaller networks 20 25 stations typically it is recommended to update directly from the internet AVG update files are designed so that always the smallest available required files are downloaded If the network consists of more than 50 stations it is better to maintain mirroring of all the available update files within the local network All the update files that could be used for all the previous AVG versions update must be downloaded this way to allow AVG stations to use the current file to perform the program virus database update Generally there are two options of update files local mirroring The recommended option is using the UpdateProxy role that can be deployed also on multiple servers See the Deploying multiple UpdateProxy roles chapter for more information By using this the AVG Admin Server is able to automatically download all necessary update files AVG stations then search for the update files on the computer with the AVG Admin Server running This option is considered the preferred way of update file distribution w
112. hat you want to filter out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 9 Licenses This item offers an overview of all license numbers used It allows you to easily monitor all existing license numbers and add or update license number for individual or multiple stations 6 9 1 Shared Settings In the view you will see the list of all groups including the custom ones You have the following options available from the right click context menu applicable for each group Mandatory will mark the usage of the given license number as mandatory for the selected group which means that all stations in this group will use it Change license number will open a new dialog allowing you to insert a different license number HE ava Once changed the license number will apply for all stations in the given group Note The new license number s will be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 9 2 Stations In the view you will see the list of all stations You have the following options available from the right click context menu applicable for each station Mandatory will mark the usage of the given license number as ma
113. here AVG 2013 setup LOG file will be stored default installation log path In the Setup parameters section you can choose from the following options Enable Windows Firewall after installation in case you are not going to install AVG Firewall component you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG 2013 is already installed the remote administration will not proceed if AVG 2013 is already present on the target station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running email client or an Internet browser Reboot the computer after finishing AVG 2013 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process e Display a notification message regarding scheduled system restart on the remote computer If the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not r
114. highlight and assign more stations at once The New stations group is a specific system group that cannot be deleted Stations newly connected to the AVG DataCenter are automatically assigned to this group unless you choose to assign them to a different group during remote installation All stations are visible in the top Stations group 9 7 Sidebar Desktop Gadgets You can optionally choose to include a sidebar desktop gadget with information related to AVG Remote Administration Note The Windows Desktop Gadgets also called Windows Sidebar in Windows Vista are available for Windows Vista and Windows 7 operating systems and basically it displays a sidebar anchored to the side of the desktop These gadgets can perform various tasks such as displaying a statistical information showing login screens etc In order to include the Windows sidebar desktop gadget for AVG Remote Administration in your Windows you need to have it installed first i e to check the checkbox default option in the setup dialog see Installation Type chapter for more information To enable it simply navigate to the Gadgets section of your Windows usually right click on the desktop and SF ava from the context menu select Gadgets item From the screen select AVG Remote Administration gadget AVG logo and drag it to your desktop where convenient A floating window similar to this one should appear on your desktop Connection Status Connected Ser
115. hin the navigation tree Export the current view contents Allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or similar spreadsheet application Note You can also quickly call this dialog by pressing CTRL S a Select columns for export Column name Property name EA Property Cancel Property value Select all Export only selected rows Where export of the view will be stored C ProgramDatal4vg2013 Admin Datalview csv am HE ava Use Select all button to mark all column names or select the requested ones manually If you have selected only certain rows before entering this dialog and wish to export only those you should check the Export only selected rows checkbox To change location of the output file or its name use the aman button which triggers a standard Save as dialog Confirm your choices by pressing OK button e Print opens the standard windows print dialog allowing you to print the currently opened view Find station Use this function to quickly search for a station name you can use also keyboard shortcut simply by holding down the CTRL and F keys at the same time to open this dialog Then type in the station name or part of its name Find next station Use this to jump to the next search result or use F3 keyboard button Tools menu The Tools menu offer
116. hoose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Tasks related to Update o Ask to perform program update will ask the selected station to start the program update process o Ask to perform virus database update will ask the selected station to start the virus database update process o Ask to rollback last antivirus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to selected station s to remove temporary update files Station statistics o Show Firewall log will show the Firewall communication log from the selected station o Show events of the selected station will show events related to the chosen station o Show Event history log will show Event history log of the chosen station o Show Email Scanner and Anti Spam components statistics opens statistics for Email Scanner and Anti Spam components o Gather diagnostic data asks the selected station for diagnostic data which you can either send directly to the AVG Technical support or save locally for further processing athering diagnostic data The station will be asked to gather diagnostic data Then you will be able to save the data on a local drive or send it directly to the AYG Technologies compa
117. iate synchronization from the AVG Admin Console Simply choose a station s node in the navigation tree in a stations view right click and from the context menu select Station settings Refresh components state from the context menu 6 4 Stations The Stations item allows you to vew complex information about all stations currently managed by the AVG DataCenter The record of a station is created once the station first logs in to the AVG DataCenter You are allowed using the context menu over the table of groups of stations displayed in the view section to create groups of stations and to assign a single station into specific groups By default the stations are divided into these groups Non Compliant stations contains stations that are in an non standard state i e don t comply to predefined conditions Stations with A VG Firewall contains a list of stations that have the Firewall component installed New Stations contains only stations that have not been assigned to any administrator defined group yet More detailed information on each group can be found in the following chapters In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general information about each station name domain group last contact etc Details tab Displays additional information regarding the stations including
118. ify that they are correctly connected to your DataCenter and if updates can be triggered remotely We recommend following these steps First try to update the stations manually to see if the stations are responding correctly To do so in the AVG Admin Console right click on the Stations node or a particular station in stations view and from the context menu select Tasks related to Update Ask to perform virus database update item Watch the status window in the AVG Admin Console and check for error messages To be completely sure that the update was successful synchronize the settings right click on the Stations node or a particular station in a stations view and from the context menu select Station settings Refresh component states and then open the Versions tab in the stations view Here you can see if all databases have been updated If the update went correctly but after some time the stations become out of date again check the following settings 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Schedules and select Virus database update schedule HE ava 3 In the right part of the dialog verify that the Enable this task checkbox is ticked and also that the schedule is predefined the way you require it Click OK to close the dialog and confirm the changes Note You should repeat this action also for Program update schedule 4 Right click on the Stations node or a particu
119. immediately when settings of a station or several stations are changed and confirmed from the AVG Admin Console It is also possible to request immediate settings synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Synchronize settings from the context menu 6 3 2 Scan Results Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online at the latest within 20 minutes e immediately after scan completion or after an infection is detected by the Resident Shield immediately or latest within 20 minutes when there is a scan result modification done by a user on the station in the AVG User Interface healing moving to vault etc It is also possible to request immediate scan results synchronization from the AVG Admin Console Simply right click on a station s node in the navigation tree or on a particular station in a stations view and select Tasks related to Scan Ask for scan results from the context menu 6 3 3 Station Components States Synchronization This synchronization process sends data from the station to the AVG DataCenter It takes place every time the station powers on goes online immediately every time a component state is changed within 5 minutes HE ava It is also possible to request immed
120. in format avgexport dce but can be renamed if you wish so Confirm your choice by clicking the Next button 3 9 DataCenter Role Server Access In this step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin Console AVG Admin Server Deployment Wizard or process stations update AYG Admin Server Deployment Wizard f Server access You can set the password protection This password will be required at the startup of AVG Admin Console at the next startup of AVG Admin Server Deployment Wizard or during stations update Warning if you set username and password you should set the same values manually also for all stations connected to AVG Admin Server otherwise these stations will not be able to connect Server access I Username E Password Note If you set an username and password here you should also manually define the same values on all existing stations in order to allow them correctly connect to your Datacenter HE ava 3 10 UpdateProxy Role This dialog will appear if you chose to deploy the UpdateProxy role in the Role Selection dialog AYG Admin Server Deployment Wizard UpdateProxy role Update files folder selection Please select the folder where the downloaded update files will be stored m Update files folder C Documents and Settings All Users A
121. ing rootkits checkbox in order to include also storing of scan results with rootkits Keep scan results for maximum period of simply enter number of days you wish keeping the scan results received from stations The default value is 30 days HE ava In the next section choose how you wish to secure your AVG DataCenter access Free access default settings that will allow anyone to access the AVG DataCenter no password is needed Simple password protection will open a new dialog where you can choose a custom password the same password must be entered into both fields for verification The password will then be required during every connection to the AVG DataCenter Full access control please see the How to manage access rights chapter for more information Database export This dialog allows you to create a backup file i e export the DataCenter contents to a file and save it to a local folder on a computer from which the AVG Admin Console is running Exit Quits AVG Admin Console View menu The View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree etc simply by checking or unchecking them To restore the original position of all panels use the Default position of panels item The panels will be restored after you restart the application Non compliance conditions E Non compliance conditions These
122. ingle configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station application server or a group of stations via above mentioned Import settings item o Station description Fi Station description x Enter station description Simply enter brief description of the selected station into this dialog s text box and press OK o Ask station for its description will ask the selected station for its description If available the description will be displayed in the Description column o Station shutdown or restart B Station shutdown or restart Ea Desired action F The action will be enforced on the station System on the station will be shut down lin 30 seconds Z This dialog lets you shutdown or restart the selected station Choose the action from the first roll down menu then the delay from the second one Tasks related to Scan o Ask for scan results will ask the selected station for scan results o Show the infected scan results will show only test results with infections of the selected HE ava station o Show Virus vault will show the Virus vault content of the selected station SE Virus Vault of station JANFIA oo Infection type Virus name File Path Date of storage High Virus identified EICAR_Test C virs eicar com 2012 10 0
123. installation on the station To insert the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Options Advanced Settings Select Remote Administration group In the right part of the dialog fill in the following entries Server enter your AVG DataCenter server name or IP address Port enter your AVG DataCenter server port default is 4158 If your AVG DataCenter requires username and password for connection also fill in these details Login name enter username Password enter password We recommend keeping Port for incoming messages with the default value Enter all required information and then use the Test connection button to verify the connection If it fails consult the chapter for a possible solution HE ava 10 2 How to Migrate Stations from to Different DataCenter This chapter describes migration of stations from a different AVG DataCenter The following two topics are covered e Importing Stations and Settings from AVG DataCenter 2012 e Migrating Stations to another AVG DataCenter 10 2 1 Importing Stations and Settings from AVG DataCenter 2012 Although the new version of AVG AntiVirus Business Edition 2013 is backward compatible with the previous version you can also import AVG DataCenter 2012 stations via the AVG Admin Deployment Wizard during creation of a new database Importing procedure 1 Prepare an export of your AVG
124. ion chapter for instructions how to remotely install the required stations If you choose to add stations selected from a file you will see a dialog asking for the file Locate the file and confirm your choice The source file format contains one station name per line in simple text format Once done the Network scanning dialog will appear Network scan progress Stations list is being analyzed Completed 0 1 0 Network scan details Scanned stations count Total stations count Stations count with AYG Stations count without AYG Unavailable stations count oooraeo The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If you choose to add only a single station the following dialog will appear Enter a single station x Enter a computer name or IP address The wizard will try to find the computer in y
125. ion will be highlighted in red color In such cases you need to go through the whole wizard to correct the problem In the Server roles section you must choose which server role s you want to run on this server You need to select at least one option but you can also select both The options are as follows SF ava e DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more If you choose to install this role only proceed to the DataCenter Role chapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select both options proceed to the DataCenter Role chapter 3 4 DataCenter Role Select if you are deploying AVG Admin Server for the first time or repeatedly e lam deploying the AVG Admin Server for the first time e lam deploying the AVG Admin Serve again over an existing database 3 5 DataCenter Role First Deployment If you have selected in the Current state of AVG Admin Server step see chapter Role Selection the DataCenter Role and you are deploying the application for the first time you will experience the following dialog Note If you are deploying the database repeatedly please proceed to the chapter Repeated deployment AYG Admin Server Deployment
126. ionName gt a YoANG_ StationDomain vo P oANG_GroupName AVG_IPAddress gt oA G Macdddress gt in Station name The variable will be converted to a real value once the message is sent from the AVG DataCenter The possible variables macros are as follows AVG_StationName name of the station AVG_StationDomain The domain name in which the station exists if applicable AVG_GroupName the group name in which the station is located A VG_IPAddress the station IP address AVG_MacAddress the MAC address of the station AVG_LastCall last time the station contacted the AVG DataCenter AVG_WinVersion the version of MS Windows AVG_AvgVersion the AVG version on the station Antivirus_Version the version of the antivirus database Antivirus_ReleaseDate the release date of the antivirus database AVG_StationDesc the description of the station 6 8 Graphic Reports Note As Graphic reports are generated by the AVG Admin Server report generation will only work if installed on a computer where AVG Admin Server is also installed The Graphic reports allow users to quickly and easily generate well arranged reports Reports may show various summaries and statistics Graphical reports are accessible from the main AVG Admin Console navigation tree The reports are always generated in the language that has been chosen during installation of the
127. ipt preparation the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line window will appear and the installation will begin 5 Once the installation is completed the window will close automatically HE ava 5 AVG Network Installer Wizard Advanced Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly within the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on site installation The Advanced mode is intended for experienced users who want to manually configure the installation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2013 Remote Administration AVG Network Installer From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Advanced mode in the second step If the option is not selected the program will run in the Basic mode recommended for most users This chapte
128. is function the station in question must be running and connected to the Datacenter You have the following control options X Scans management of station JANFIA xs Scan name Current state Scan started Scanned obj Threats fou Shutdown re Q nti Root Scan is read NJA NJA NJA NjA Q Scheduled Scan is read N A NjA Nia NjA Q whole co Scanisread N A NJA N A NJA gt Refresh obtains the most recent information about scans from the station gt Start starts the selected scans on the remote station gt Resume resumes the selected scans on the remote station gt Pause pauses the selected scans on the remote station gt Stop stops the selected scans on the remote station To close the window use the Close button o Launch scan on the selected stations Scan selection Choose a scan to run on selected stations whole computer scan A new dialog will appear Choose from the roll down menu whether you want to Scan whole computer launch a Scheduled scan or Anti Rootkit scan then press OK to send your request to the selected station Tasks related to Update o Ask to perform program update will ask the selected station to start the program update process HE ava o Ask to perform virus database update will ask the selected station to start the virus database update process o Ask to rollback last antivirus database update will ask th
129. ithin the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder accessible by AVG stations When you are using Microsoft Information Server for example the root of all the accessible folders is usually C lnetPub wwwroot Supposing C InetPub wwwroot avgupdate SF ava folder which is accessible by web interface is present on the web server called localweb Web HTTP clients can access documents and files in this directory by the URL http localweb avgupdate Following these steps AVG stations will use the same URL http localweb avgupdate for updates Update files for distribution can be downloaded from the http www avg com ww en website section Support Center Downloads HE ava 13 FAQ and Technical Support Should you have any problems with your AVG AntiVirus Business Edition 2013 either business or technical please refer to the FAQ section of the AVG website at http www avg com ww en faq If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Support by email in the AVG application If you have gone through this documentation and you are still not sure about what level or type of AVG AntiVirus Business Edition 2013 functions are best for you we recommend that you consult the AVG Technologies technical support
130. ively also a username and password if required 3 Confirm your choice by clicking the OK button 9 5 Proxy Server This chapter describes internet proxy server related issues Generally the proxy server term refers to a server typically on a private network that allows access to external network resources Within the AVG AntiVirus Business Edition 2013 you have basically two options for proxy server usage HE ava 1 Use your own proxy server to connect to the AVG update servers In this case you need to define the proxy server settings for all your stations To do so follow these steps In the AVG Admin Console select the Shared settings for stations item from the upper menu Tools Navigate to Update and select the Proxy item In the right part of the dialog select Use proxy and define Manual or Auto configuration depending on your network settings Click OK to confirm the changes Wait until all stations have been synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings 2 Deploy the UpdateProxy role of the AVG Admin Server to work as a mediator i e a proxy server between the official AVG update servers and your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will pr
131. king the OK button The process of checking the chosen station for an AVG installation will begin Once done the Station selection window will appear Remote installation of AYG via network x Station selection Step 577 Select stations where AYG 2013 should be installed and click the Install button m Network checking results state Computer 1P address fave ooo JANFIA 192 168 183 1 2013 0 2753 Refresh Add one station Selected O from 1 sos Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation SF ava Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again The Add one station will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 5 Select from Active Directory If your network is domain based you can choose to install AVG remotely on stations sele
132. ktop Gadgets EE EAEN E R A N EE E E R E ie laqatavahuta A A EAER 190 10 HOW tO 1 55 5 55525552555u5u5uu505ununuunnnnnnnnnnn 192 10 1 How to Connect Stations to AVG Datacenter rerrerrrrerrrrrrrenrtnrnrenrenenrenea 192 SF Ava 10 2 How to Migrate Stations from to Different DataCenter ssssereeeeeet eerste teeeeeeeeenees 194 10 3 How to Synchronize Stations t settee eet 195 10 4 How to solve Update related isSuUCS terete et teteteet ee eee eee ee ee ee ee ee eee eeneeeeeaeene eens 195 10 5 How to Change User Interface LANGUAGE ersrr errrrrrsrrrertririririrrrrrrirrrererrreeeene 197 10 6 How to use Microsoft SQL Server database SYSteMerti ttt tt rete ttet teeters 198 10 7 How to Control station users ACTIONS tet tte eet e eee eee ee eee ence eee e cess ne ae eee eae eee neee ees 199 10 8 Requests handling and status MESSAGES ret tttet tt eet et ee eee eee e eee ee eee e eee tenet ene ee ee 200 10 9 How to manage ACCESS rightS s s s s s srrrrrrsrsrsrsrnrrerernrtrnrnritrtrtrtnenetetennneenene 201 10 10 How to maintain the DataCenter databaSe esessrrrerrererrrrrrrrrererrrrererrrrere 204 10 11 List of AVG Setup Parameterse tt tert tet eerie 205 11 AVG DataCenter s s s s 555555555550550055005005505505uuunnnnnnnnnnnnnnnnn a 210 11 1 Maintenance cenir eresi ea ennii ETENEE EEEREN FAAARA E ENRERE KENA KERERE E E EEE EEE EEE EEE 210 11 2 Password ProteCtions se
133. l in the following information Computer name defines the name of the server on which the MySQL 5 is installed Change the value only if the installation resides on a remote computer Service name Default operating system service name for the MySQL engine We recommend keeping the original value Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection Please note the following information before proceeding HE av MySQL Server 5 uses max_allowed_packet variable to set the maximum size of one packet Its default value is 1048576 bytes 1 MB which is too low for AVG Admin Server to work properly in most cases We strongly recommend to change this value to at least 10 MB To do so follow one of the solutions below Set the value for the current run only This will apply the setting until the restart of the server occurs Then the default value or value from my ini will be used again Note You need to be logged as administrator with MySQL root privileges in order to do that Login to your MySQL server a
134. lar station in a stations view and from the context menu select Station group settings Synchronize settings If you received an error during the previous steps or your stations still show non compliant conditions as far as the updates are concerned try to continue with these steps 1 From the upper menu Tools select the Shared settings for stations item 2 Navigate to the Update and select URL 3 In the right part of the dialog verify that the correct update addresses are entered l e if you re using the UpdateProxy role of the AVG Admin Server your AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations Right click on the Stations node and from the context menu select Synchronize settings If you are not getting updates to your AVG Admin Server UpdateProxy at all and your Internet connection is working correctly try to check the AVG Admin Server status page first To do so open your AVG Admin Server IP address or domain name with the correct port number default is 4158 in your web browser For example http localhost 4158 In the UpdateProxy server role section you will find the UpdateProxy status as well as download upload stati
135. lation package C A G_install Al Download the newest version of AVG 2013 From the Internet into the selected Folder complete 0 Proxy settings Download After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Cancel During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to use the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Folder with the AVG installation package type in the full path to the AVG installation package or use this lanl button to select the correct folder If you have not downloaded the package yet click the Download button and use the wizard to SF ava download the installation file for you into the selected folder You can view the download progress above the Download button Proxy settings button If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button License number change Use this button to input a new license number to be used for remote installations of AVG Remote administrati
136. left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Stations are as follows HE ava Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed immediately Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station Insert a custom station IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows XP installed input the following string yp Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Ch
137. license e MySQL 5 This database engine can serve over 1000 stations in large networks It is not a standard part of AVG AntiVirus Business Edition 2013 and a commercial license may be needed for use in a commercial environment If you choose a database type that is different to the one you have been currently using the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type Continue to the Databases Overview chapter 3 6 DataCenter Role Repeated Deployment During the repeated deployment there is usually an existing database with stations available so the Wizard will offer you to backup its contents first Note The backup is not available if the database is in an error state HE ava AYG Admin Server Deployment Wizard AVG Data Center role Database backup The wizard has detected that your curent AYG Data Center database is not empty Before you proceed with updating your database or creating a new one we strongly recommend to perform a backup of the curent AYG Data Center database contents iments and Settings All Users Application Data 4vg2013 Admin Server Data DatabaseBackup a Help lt lt Back f Cancel To do so simply check the Perform DataCenter database backup to folder checkbox and fill in your desired storage location V Perform AYG Data Center database backup to folder The next dialog will inform you about yo
138. ll This option allows you to select which components you wish to install Upon clicking this options a new section of this dialog appears allowing you to specify the destination folder where AVG AntiVirus Business Edition 2013 and its components will be installed If you want to select another directory specify the directory path or choose a directory from your local disk by pressing the Browse button Lite Install This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The A VG Network Installer Wizard allows only simple script generation No console for administration will be installed and no AVG DataCenter will be deployed You can find more information about the Lite Installation in the AVG Admin Lite Chapter If you want to include an optional gadget to your desktop check the Installs and displays the AVG 2013 gadget checkbox available for Windows Vista and Windows 7 or higher operating systems More information about this topic can be found in the Configuration Sidebar Desktop Gadgets chapter WE ava 2 6 Custom Options If you chose Custom install in the Installation Type dialog you will experience the following screen AVG 2013 Installer AVG Remote Administration Custom Options Additional installed languages Other available languages AVG Admin Console Graphic Reports Gadget AVG Network Installer Wizard AVG Admin Server
139. ll down menu in the upper right corner of this dialog Available identification methods are by station name by station name and domain by station IP address and by station MAC address You can easily remove a duplicate station by selecting it from the list and clicking the Delete button You can also click the Export button to save the whole list of duplicate stations into a csv comma separated values file which can be imported for example into MS Excel or similar spreadsheet application AVG Admin Server settings opens a dialog for editing the AVG Admin Serer settings For detailed information on AVG Admin Server settings please refer to Contiguration AVG Admin Server Settings chapter Install AVG on stations starts the AVG Network installation integrated within the AVG Admin Console The wizard will guide you through adding AVG stations that you want to install remotely More information on this topic can be found in Network Installer chapter Run AVG Network Installer Wizard starts the standalone AVG Network Installer Wizard which will guide you through AVG installation on stations More information on this topic can be found in AVG Network Installer chapter Information menu The Information menu offers the following options Help opens the help file HE ava What is new displays step by step summary of important news in the AVG Admin application Check for updates AVG Admin Console automaticall
140. low The following options are available Report password protected archives e Report password protected documents Report files containing macro Report hidden extensions There are also these sub items available in the following tree structure Detection actions e Mail filtering 9 2 4 E mail Scanner for MS Exchange SMTP TA The configuration for the Email Scanner for MS Exchange SMTP Transport Agent is exactly the same as in the case of routing transport agent For more information please see the Email Scanner for MS Exchange routing TA chapter above There are also these sub items available in the following tree structure 9 2 5 E mail Scanner for MS Exchange VSAPI This item contains settings of the Email Scanner for MS Exchange VSAP S AVG Advanced Settings Computer Protection E mail protection 7 Web Browsing protection B Y Enable component Basic Settings Identity Protection Scans Schedules License Update Exceptions Virus Vault 4 Proactive scan incoming messages AVG Self protection w vl Scan RTF Privacy Preferences Ignore error status Server components E Anti Spam Server for MS Excl gt m m E mail Scanner for MS Excha Scan timeout s seconds E E mail Scanner for MS Excha Scanning properties Lanquage gt Default install language can settings Background scan L Do not scan outgoing messages MS Exchange 2007 2010 Number of scanning threads
141. loyed AVG Admin Server URL into the list of update Help HE ava servers applicable for station settings Again two separate tabs are available one for stations with AVG 2013 and one for stations with older AVG 2012 From the drop down menu select one of the following Do not write to DC the currently deployed AVG Admin Server URL will not be written to any of the DataCenter settings Application Servers the currently deployed AVG Admin Server URL will be saved to the Application Servers group settings Shared Settings the currently deployed AVG Admin Server URL will be saved into the Shared Settings for Stations New group the currently deployed AVG Admin Server URL will be saved to a new group If you choose this option you will need to select a group name and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations group settings Note You can only use one option from the drop down menu The list of update servers will be updated according to your choice In the list of update servers check which server s you would like keeping for the set of settings mentioned above Use the same function buttons as in the previous dialog Check the Update Anti Spam via AVG Admin Server item to update Anti Spam database directly via the AVG Admin Server Note In order to use this checkbox it is necessary to move the AVG Admin Se
142. m amp Remote AYG uninstallation Back Next gt gt Cancel In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark them like this 4 o Components that should be uninstalled or not installed and mark them like this o The default settings will be used for components that you leave blank 0 HE ava Remote AVG uninstallation allows AVG removal Remote installation of AVG via network advanced mode The installation options Step 4 5 Choose options and behaviour of the AVG setup Setup parameters Enable Windows Firewall after installation F Quit setup if AVG 2013 is already installed Kill all running applications that prevent installation F Reboot the computer after finishing AVG 2013 setup if needed Display a notification message regarding scheduled system restart on the remote computer 10 Show installation progress hidden installation Z Setup properties Where to install default setup path E Setup language Brazilian Portuguese F Select Folder w
143. m installed See the full list of supported operating systems in the Operating Systems Supported chapter Also you need to know a logon username with administrator privileges You may also need to review the Network Requirements chapter You can choose basic or advanced remote network installation Basic remote network installation recommended for beginners e Advanced remote network installation recommended for advanced users Before you begin with the installation of the remote stations you may want to review the following chapters e Recommendations for Components e Network Requirements Note This chapter describes the basic setup of Network Installer available from the AVG Admin Console If you prefer to configure more details proceed to the Advanced Remote Network Installation chapter This wizard allows you to remotely install AVG on stations in few easy steps Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Advanced mode Option For detailed settings of all installation parameters selection of AYG components to install uninstall etc Default settings J Load settings Next gt gt Cancel If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can
144. ministration components in the default and most common configuration a HE ava 1 AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter AVG Admin Server also works as a local update source If you deploy the UpdateProxy role to multiple servers you can then use them for updating stations and keeping the bandwidth load in balance 2 AVG Admin Console is a program for administration of AVG stations It communicates directly with the AVG Admin Server 3 Stations communicate with the AVG Admin Server that accepts the default settings requests specific settings sends the scan results etc 4 AVG Technologies Server provides AVG Admin Server Servers with update files 1 2 Key features and functions AVG AntiVirus Business Edition 2013 offers the following functions e Remote installation Using this function you can easily install AVG on all stations in the local network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation
145. moval notifications Update Exceptions Virus Vault AVG Self protection Privacy Preferences e E mail Scanner notifications Ignore error status statistical notifications Remote Administration Network connection points O C Blocked applications A Show tray icon Game mode D Enable Game mode when a full screen application is executed T ET Note You can use Default button to restore the original settings of the current dialog 9 1 1 General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory value or as an optional value default setting A value can be changed from mandatory to optional from its context menu right mouse button The individual levels of priorities are set as follows sorted from the highest to lowest priority Shared settings for stations HE ava Shared settings defined as mandatory in the Shared settings for stations available through upper top menu Tools always have higher priority than the others Which means that items set as mandatory in the mentioned settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific group workspace via right clicking the context menu in the Stations branch have higher priority than the particular station settings but lower than the Shared settings for
146. n existing update server that you would like to use for your stations check this checkbox and fill in its address now Remote installation of AYG via network advanced mode Network scanning Step 679 mNetwork scanning method The wizard will check if A G is installed on selected stations in your network Choose your preferred network scanning method You can scan a domain or IP range available in the next dialog Select a single station 7 List of accounts Account name Password Add T Save list of accounts Remove m Check AVG version from AYG Data Center Maximum time since the last station was contacted 2 E hours Click the Next button to continue to the next dialog where you can enter a station Help lt lt Back i The wizard needs to scan some stations first to find out their status and then install AVG on them Cancel In the Network scanning method section choose from the drop down list which method for selecting stations you prefer The possible options are as follows All stations from the domain this option will scan all stations available in your local domain Note This option is available only if the current computer is part of a domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from file a new dialog will appear and you will be able to choose a file with a list of st
147. name To continue click the Next button 5 2 Installation Method To continue in the Advanced mode check the Advanced mode checkbox otherwise proceed to the Basic Mode chapter Creation of AYG installation script x Choice of installation method Choose one of the network installation methods Remote network installation Installation of AVG on accessible stations in the local network on computers selected from the domain Active Directory or according to IP address ranges Creation of AVG installation script Creation of installation script and batch for installation from CD or network Folder Option For detailed settings of all installation parameters selection of AYG components to install uninstall etc Help lt lt Back r gt Cancel The dialog window offers the selection between two options for creating and using the installation script e Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges imported from a list etc You can also use this option for removing stations from a former AVG Datacenter and transferring them to a new one Creation of AVG installation script HE ava This option allows you to create an installation script and a batch file for local installation or installation from a removable media network folder 5 3 Remote
148. nance After a considerable period of AVG AntiVirus Business Edition 2013 use i e AVG Admin Console use some inconsistencies or duplication in the AVG DataCenter may appear Such a situation puts increasing demands on the network load and the maintenance options are aggravated For easy AVG DataCenter maintenance we have prepared several scripts that will help you perform the frequently required maintenance operations During maintenance when a script is active the AVG DataCenter is locked and users cannot access it The maintenance scripts are available from the AVG Admin Console menu Tools Database Maintenance 11 2 Password protection You can password protect access to the AVG Datacenter database and to the AVG Admin Server Access to the AVG DataCenter database The username and password for the database access is mandatory and it can be changed within the AVG Admin Server Settings DataCenter tab Database Access section Note The login details for the internal Firebird database are predefined and cannot be changed Access to the AVG Admin Server Optionally you can also set username and password to access AVG Admin Server To do so navigate to the AVG Admin Server Settings General tab Server Access section This username and password apply for connecting stations to the AVG DataCenter These values must be correctly filled when connecting stations to the AVG DataCenter either via the AVG Network Installer Wizard or man
149. nd run this command set global max_allowed_packet 10485760 Change Settings in the my ini file permanent recommended This will save the settings permanently but requires restart of the MySQL server Open the my ini file on the MySQL server Under the section mysqld change max_allowed_packet to the following value max_allowed_packet 10485760 Restart the mysqld daemon or the MySQL senice Press the Next button and continue to the next step Data Impor 3 8 DataCenter Role Data Import AVG Data Center role Data import You can fill the newly created AVG Data Center database by importing data from a stored backup or you can import stations and groups from Active Directory E Create groups by sub domains in AD Name of the entry e g domain com Advanced Import data into the database from folder rr lt lt Back Next gt gt Cancel HE ava Once you confirm your database selection you can also choose to import some existing data into the newly created database If your network supports Active Directory you will experience these two options Import stations from Active Directory This option will allow you to automatically import all station names from the Active Directory into the database Later on you will be able to choose which stations to install First tick the Import stations from Active Directory checkbox Then fill in your Active
150. ndatory for the selected station Change license number will open a new dialog allowing you to insert a different license number Once changed the license number will apply for all stations in the given group Note The new license number s will be deployed to individual stations once the synchronization process takes place More information about the synchronization process can be found in the Synchronization process chapter 6 10 Pending Requests This item allows you view all currently pending requests sent from the AVG Admin Console You can also delete them by right clicking on them and selecting Delete selected requests from the context menu 6 10 1 Filtering You can apply various listing filters to the Pending requests view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Pending requests are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed
151. ndatory settings To do so check the Activate password for modification of mandatory settings checkbox and fill in a new password twice for verification This will allow the user to temporarily change the settings for the currently opened dialog in Advanced settings on the station by using the Temporarily disable mandatory mode button that appears only if this feature is active Note The password must not be blank Also after synchronization the settings possibly changed by the user on the station will receive their values back Note The changes will take effect once the stations get synchronized For more information about the synchronization process visit the Synchronization process chapter 9 1 4 License The License settings are available only from AVG Admin Console E4 AVG Advanced Settings Appearance Computer Protection E mail protection owner name License Web Browsing protection R Company Identity Protection Sire gee DoT Schedules Update Exceptions Virus Vault Display standard expiration dialog AVG Self protection a Privacy Preferences Ignore error status Expiration message show expiration dialog Remote Administration E You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required license number In the Expiration message section you can choose if expiration dialog sh
152. nformation see chapter Installation type 8 1 AVG Admin Deployment Wizard Lite AVG Admin Server Deployment Wizard LITE Welcome to AVG Admin Server Deployment Wizard Please use this wizard to configure AYG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server Lite mode can act only in one role UpdateProxy role Performs mirroring of downloaded update files for AVG stations Please make sure you complete this wizard in order to make AYG Admin Server work correctly Ce e The first dialog explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to complete this wizard in order to proceed with remote network installation HE ava 8 1 1 Configuration Overview Configuration overview AYG Admin Server configuration UpdateProxy role Update files folder C ProgramDatal 4vg2013 Admin Server Data update e Update servers http fupdate avg com softw 13 update http backup avg cz softw 13 update e Servers AYG 2012 http fupdate avg com softw 12 update http backup avg cz softw 12 update 7 Send server dumps automatically to analysis lt lt Back Deploy Cancel This section contains an overview of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateP
153. ng the request and as soon as it finishes also the result e Requests sent to groups all stations Some requests can be sent to a group or all stations by right clicking on a group name or on stations item and choosing and action from the context menu Such request is stored in the AVG DataCenter and then distributed by AVG Admin Server to individual stations of the chosen group Also the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only process the first one This applies also to offline stations In other words there is no need to send more than one request since the duplicated requests are disregarded Requests expiration Requests which are not processed in 30 days are deleted from the AVG DataCenter SF ava 10 9 How to manage access rights If you require more people to access AVG Admin Console and administer stations settings on a different level you can create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter va AVG Admin Console navigate to the DataCenter upper menu and select AVG DataCenter settings item ANG Data Center settings me Station identification Choose station identification method Scan results options Store only scan results with selected severity Medium or higher severity
154. ngs of all installation parameters selection of AYG components to install uninstall etc Default settings Load settings Skip If you have already used the wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file name If you wish to use default settings for your whole installation you may always use the Skip button to proceed to the final installation step see below for more details To continue click the Next button Remote AVG installation Step 1 5 Remote installation of A G is available For the Following operating systems Windows 2003 Server SP1 Windows XP SP2 or higher Remote installation is not possible on Windows XP Home because Remote Procedure Call is not available The Wizard First will check that AYG can be installed on the remote station and then transfer the AYG installation files The installation itself will be performed by WMI PLEASE NOTE Remote installation of AYG requires allowing the Following services and ports on client and server machine 1
155. nload the file from the Internet once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so already insert a removable USB device Flash drive portable hard drive etc and hit the Refresh button to see the device in the drop down list Make sure the drive is not write protected Folder Selecting this option will let you choose a folder where the script will be stored If you choose a network folder make sure it has correct write access rights SF av 8 2 3 Completion ANG Network Installer Wizard LITE Results of installation script creation Step 3 3 The installation script was successfully created in folder C AVG_install You can start the installation on a station by running the installation batch AyvgSetup bat cow _ If the script creation proceeded successfully you will see a dialog similar to this one Click the Finish button to close the wizard To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the station navigate to this folder and run the AvgSetup bat file 3 The command line window will appear and the installation will begin 4 Onc
156. ns MS Windows 8 all editions MS Windows 2012 Server 1 4 Minimum Hardware Requirements Minimum hardware requirements for AVG AntiVirus Business Edition 2013 and related components are as follows e Intel Pentium CPU 1 5 GHz 750 MB of free hard drive space plus up to 200 MB for downloaded installation package HE ava 512 MB of RAM memory 1 5 Recommended Hardware Requirements Recommended hardware requirements for AVG AntiVirus Business Edition 2013 are as follows e Intel Pentium CPU 1 8 GHz e 900 MB of free hard drive space plus up to 200 MB for downloaded installation package 512 MB of RAM memory 1 6 Network Requirements In order to successfully install AVG on stations remotely it is necessary to take some steps in advance Note If you experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions located at http ww avg com ww en faq 1 6 1 Ports to be allowed on stations For individual stations in your network that use a personal firewall you will probably need to allow certain ports and set specific system features in order to be able to correctly use AVG remote installation Depending on the firewall type and settings on each station some of the requirements listed below may be already predefined or allowed or its settings may not be availabl
157. nse type Full Change Connection Port 4158 Set default port Local address v Use IPv4 IPv6 preferIPv4overIPv6 x Server access I Login name li m j Doo Miscellaneous I Send server dumps automatically to analysis License section Click the Change button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Connection section Here you can change the port number and local address o Port the default port value is 4158 You can reset the default value any time by pressing the Set default port button o Local address specify the local address for incoming connections The default value is empty meaning any local address If the specified name resolves to more than one address then the first available one is used the server tries all of them HE ava o Use IPv4 IPv6 specify which version of the internet protocol you prefer to use during connection the default setting is to prefer IPv4 over IPv6 Server access section In this section you should fill in a chosen username and password for access to the AVG DataCenter The values are optional but we recommend setting them up to increase security Note This username and password apply for connecting stations to the AVG DataCenter In other words these values must be correctly filled when connec
158. ntly generated reports To open a report right click on the chosen line and from the context menu select the Show item To delete a report right click on the chosen line and from the context menu select the Remove item HE ava Once you have opened one of your generated reports you can then also print it on your printer or save it as a zip archive containing html files and related pictures 6 8 4 Filtering You can apply various listing filters to the Generated reports view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for the Generated reports are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results wil be displayed immediately Report template From the roll down menu choose a report template name that you want to filter out Schedule name Insert a custom report schedule name that you want to filter out Date Insert a custom date and time value t
159. ny for analysis IF you have received a customized configuration file From AYG Technical support please click here to apply it Gathering the diagnostic data may take a Few minutes so please be patient Click the Next button to start downloading the diagnostic data It may take a while to download all the necessary data so please be patient Once finished you will experience the following dialog Gathering diagnostic data The diagnostic data have been successfully gathered Now you can send them directly to the AYG server or store them on your local drive Sending diagnostic data may take a few minutes so please be patient Connecting to the station JANFIA Gathering diagnostic data Downloading the data Use Save button to store the data on your hard drive for later use i e sending by email Click Send for sending the contents directly fe Sending diagnostic data for analysis Enter your e mail address required Briefly describe the issue of the station List of attached files List of attached files e7eed 40 3a91 434c b9bd 5e0c108bab1b 3101413e 9dc0 47d1 942b di6bSfc2Zab77 _A txt e7eedf40 3a9 1 434c b9bd Se0c108bab1b 3101413e 9dc0 47d1 942b di6bSfcZab77 _A zip Proxy settings HE ava Fill in your email address and briefly describe your problem with the station to the next field If you need to enclose some additional files e g a screenshot or some logs previousl
160. o add a certification note to all scanned messages You can customize the message in the next field The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additional measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Email attachments reporting section allows you to choose which items should be reported during scanning If checked each email with such an item will contain INFORMATION tag in the message subject This is the default configuration which can be easily amended in the Detection actions section part Information see be
161. o not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active SF ava Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear Remote installation of AYG via network advanced mode zi IP ranges settings Step 6a 9 IP addresses stations 0 The wizard will check if A G is installed on stations in your network Enter IP ranges identifying stations to be scanned Add lt lt Back You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you have finished selecting the IP ranges click the Next button to continue Once done the Station selection window will appear Remote installation of AYG via network advanced mode Station selecti
162. o options for connecting stations to your AVG DataCenter AVG Network Installer Wizard Manual connection 10 1 1 Connecting Stations Manually Directly you can install AVG manually on every single station server in the network and then connect them manually to the AVG AntiVirus Business Edition 2013 This option can be used for all Windows platforms To be able to successfully manage your AVG stations remotely you must include the Remote Administration component during the AVG installation process Once this component is correctly installed you must manually specify the correct AVG DataCenter Connection String For more information about the Connection String see chapter Connection String For a detailed description of AVG installation please refer to the AVG 2013 Internet Security or your appropriate edition User Manual available for download in the downloads section of AVG website http 4 AVG Internet Security Business Edition Advanced Settings Appearance Sounds Temporarily disable AVG protection Server MYSERVER amp Computer Protection Port 4158 amp E mail protection Remote Administration Identity Protection E Scans amp Schedules Port for incoming messages Update cane Virus Vault AVG Self protection Privacy Preferences Ignore error status Remote Administration Advisor Known Networks O asa or E Note You can also insert the AVG DataCenter connection string directly during AVG
163. o use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately e Station name Insert a custom station name that you want to filter out Station description Insert a custom station description that you want to filter out Station domain Insert a custom station domain name that you want to filter out IP address of station HE ava Insert a custom station IP address that you want to filter out Station operating system Insert a custom operating system name or its part that you want to filter out For example to display only all stations with Windows Server 2003 installed input the following string Server 2003 Infected stations Check this in order to filter out only infected stations Stations are not connected after the remote installation Check this to show only stations that failed to connect after the remote installation Restart is needed Check this to show only stations that require restart To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 6 Scan results This item offers an overview of all scan results including results from the Resident shield or Online Shield on stations together with detailed information related to specific scans The scan results are by def
164. of an installation script that makes it possible to run the Setup installation program on all remote network stations Centrally controlled updates All AVG stations in the network can be updated centrally using the AVG Admin Console Server roles AVG AntiVirus Business Edition 2013 can now act in multiple roles where each role can be deployed separately DataCenter role used for remote stations management UpdateProxy role for managing updates which allows the user to divide the load among multiple physical servers Secured communication Network communication between AVG Admin AVG Admin Server and stations is completely encrypted HE ava Full remote administration in the network The full functionality of the AVG AntiVirus Business Edition 2013 guarantees o Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard o Continuous overview of all network AVG stations current status o Central control and administration of AVG stations configuration AVG AntiVirus Business Edition 2013 full functionality is provided by the AVG Admin Console and the AVG DataCenter If you do not need the full functionality it is possible to install and deploy only the AVG Admin Lite for installation scripts generation and local update source In addition to all standard features AVG AntiVirus Business Edition 2013 may contain the following components support configuration
165. of the stations connect to your new AVG DataCenter 1 In the AVG Admin Console click on the upper menu DataCenter and select the Connect To AVG DataCenter item 2 Enter the new server address and port number alternatively also a username and password if required 3 Confirm your choice by clicking the OK button You can also export the whole existing content of your AVG DataCenter and then import it to the newly created one To do so follow these steps 1 To export the existing AVG DataCenter content navigate to the DataCenter Database export upper menu item 2 You will be asked to choose a destination folder Once you confirm your choice the export will begin 3 To import the data back to a new AVG DataCenter stat AVG Admin Server Deployment Wizard on the server where you wish to import the data back Go through the wizard and in the Database update creation step select Create new empty DataCenter database 4 Continue to the Data import step check the Import data into the database from folder checkbox and fill in the path to the recently exported saved backup folder 5 Confirm your choice and finish the wizard Upon its completion the original data will be available in the new AVG DataCenter 10 3 How to Synchronize Stations The synchronization process is described in the AVG Admin Console Synchronization process chapter 10 4 How to solve Update related issues If your stations are not up to date you may need to ver
166. oice The source file format contains one station name per line in simple text format Once done the Station selection window will appear HE ava Remote installation of AYG via network advanced mode Station selection Step 7 9 Select stations where AYG 2013 should be installed and click the Install button m Network checking results State Computer IPaddress AVG Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG Selected Refresh irra lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process SF ava 5 3 4 Select a Single Station If you choose to install AVG remotely only on a single station the followin
167. oint Server Below is the list of language codes for the SelectedLanguage parameter 1029 Czech 1036 French Japanese Dutch Brazilian Portuguese Portuguese Portugal Polish Serbian ye J AN Slovak Spanish Danish English US Russian Korean Bahasa Indonesian English Indian Malay Turkish Chinese Simplified Chinese Traditional 3076 2052 HE ava 11 AVG DataCenter The AVG DataCenter consists of a database and AVG Admin Server The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define settings for stations and system parameters AVG stations approach the AVG Admin Server to read the setup parameters and to save their currently defined setting and scan results into the AVG DataCenter The communication with stations is possible only if the Remote Administration component is properly installed on all stations and connected to the AVG DataCenter The AVG DataCenter contains an implemented SQL database or it can be attached to a separate database server running either on the same or another computer within the local network Attention Particular database engines can serve only a limited number of connected computers More information on this topic can be found in the DataCenter role chapter 11 1 Mainte
168. omplete Help License number change Back Next gt gt SF ava During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value If you wish to take the Windows username for the Name field do not select the respective check box and leave the default system settings to be used Selection of AVG installation package you can either keep the default settings and let the Admin server download the newest package for you or choose from the roll down menu a custom path In such case specify the full path to AVG installation package or use this mum button to select the proper folder Storing of installation packages on the Admin server side here you can choose if you wish to Delete installation package after successful installation from the Admin Server Delete installation package after a specified number of weeks Pa Remote installation of AVG via network advanced mode Ea Select components Step 375 Choose installation components IF no component is selected AYG will be installed according to default settings Install AYG with default settings Select installation components AYG 2013 a B Web Browsing AVG Surf Shield Online Shield 6 A Identity Identity Protection B E E mail protection Microsof An f Personal E mail Scanner for ae
169. omputer Protection E mail protection Web Browsing protection Z Use Heuristics Scanning properties Identity Protection e Report Potentially Unwanted Programs and Spyware threats Scans Schedules License Update Reporting Exceptions Automatic actions over following reports could be specified under Detection actions Virus Vault subkey These reports are of the Information severity C O Report enhanced set of Potentially Unwanted Programs 2 Scan inside archives AVG Self protection Privacy Preferences Ignore error status P E Report password protected documents ral a Report password protected archives Server components g O Report files containing macro E Anti Spam Server for MS Exc Q O Report hidden extensions E mail Scanner for MS Excha E mail Scanner for MS Excha E E mail Scanner for MS Excha Remote Administration T The Scanning properties section Use Heuristics check this box to enable heuristic analysis method during scanning Report Potentially Unwanted Programs and Spyware threats check this option to report the presence of potentially unwanted programs and spyware Report enhanced set of Potentially Unwanted Programs check to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later or programs that always harmless but might be unwanted various toolbars etc This is an additi
170. on If you need to use a proxy server to connect to the Internet you can fill in the proxy server details by clicking the Proxy settings button e License number change Use this button to input a new license number to be used for remote installations of AVG SF ava Remote installation of AYG via network advanced mode Select components Step 3 9 Choose installation components If no component is selected AYG will be installed according to default settings Install AVG with default settings m Select installation components AYG 2013 Web Browsing AYG Surf Shield E2 Online Shield Component will be installed Identity E2 Identity Protection A Component will either be uninstalled or not be E mail protection installed Microsoft Outlook add in o Default installer settings will be used Anti Spam Personal E mail Scanner for a M b Remote 4VG uninstallation Help lt lt Back In this step you can choose if you wish to install AVG with default settings or select custom components Install AVG with default settings Choose this option if you prefer the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From the list of components select o Components that should be installed and mark
171. on Step 7 9 Select stations where AYG 2013 should be installed and click the Install button m Network checking results Retrieve the installation log Export stations without AVG to a file Select all stations Select stations without AYG Selected Refresh irra lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AVG DataCenter For more information on this topic see the Migrate Stations from to Different DataCenter chapter If you choose to install AVG remotely on stations selected from a file you will experience a dialog asking for the file Locate the file and confirm your ch
172. on settings Step 376 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string vM ExcHaK7 4158 o 7 Username IT Add new station into group rT V Custom update server Update Server address http VM EXCH2K7 4158 avaupdate lt lt Back IE i The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string to the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Add new station into group If you prefer to automatically add new station s into a custom group you can choose the group name here Custom update server if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now SF ava Creation of AYG installation script The installation script options Step 4 6 Specify names of the installation script files and the path where all required files will be stored e g a network folder m File names definition Name of the file
173. onal measure that increases your computer security and comfort even more however it can possibly block legal programs and is therefore switched off by default Note This detection feature is additional to the previous option so if you want protection from the basic types of spyware always keep the previous box checked Scan inside archives check this option to let the scanner look also inside archived files zip rar etc The Reporting section allows you to choose which items should be reported during scanning The reports have Information severity The default action can be easily amended in the Detection actions section part Information see below The following options are available Report password protected archives Report password protected documents Report files containing macro Report hidden extensions There is also the following sub item available in the tree structure Detection actions 9 2 7 Detection Actions AVG Advanced Settings Appearance Computer Protection E mail protection High severity detections Web Browsing protection 2 Move to Vault EER ESET 2 Mark subject with Scans Schedules e DETECTION License Medium severity detections Update Exceptions Virus Vault Mark subject with Privacy Preferences Ignore error status Information severity detections Server components A None Anti Spam Server for MS Excl E mail Scanner for MS Excha Detection ac
174. or privileges You may also need to review the Network Requirements chapter 4 4 1 All Stations from the Domain If you choose to install AVG remotely on all stations from the domain the following dialog listing all stations available in the domain will appear Remote installation of AYG via network x Station selection Step 5 7 Select stations where AYG 2013 should be installed and click the Install button gt Network checking results M EXCH2KZ o2 165 153 atic Retrieve the installation log Export stations without AYG to a file Select all stations Select stations without AYG uw is not installed Selected Refresh irom lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again HE ava Continue to the Remote network installation final steps chapter and complete the rem
175. ork Installer The AVG Network Installer Wizard helps you to automatically install AVG on remote stations with only a few clicks 2 1 3 AVG Admin Console The AVG Admin Console is a central place for administration of your remote AVG station installations in the network It communicates with the AVG Admin server and controls processes and displays all relevant events 2 1 4 AVG Admin Lite AVG Admin Lite is the name given to a simplified installation of AVG AntiVirus Business Edition 2013 providing only a local update source and script AVG installations on stations without the benefits of AVG DataCenter and AVG Admin Console HE ava 2 1 5 AVG Admin Server The AVG Admin Server stores data in a database AVG DataCenter and performs the role of a mediator between the AVG DataCenter and stations AVG Admin Server may also work as a local update source The AVG DataCenter is a database that contains the entire configuration for AVG stations including scan and tasks settings All stations with AVG installed as well as the AVG Admin Console program communicate with the AVG DataCenter The communication is possible only if the Remote Administration component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL database systems You will be able to choose specific database system during deployment process AVG Admin Deployment Wizard s
176. ote installation process 4 4 2 Enter an IP Range If you choose to install AVG remotely according to an IP range the following dialog will appear Remote installation of AYG via network i xi IP ranges settings Step 4a 7 IP addresses stations 0 The wizard will check if A G is installed on stations in your network Enter IP ranges identifying stations to be scanned Add Remove lt lt Back e Cancel You need to specify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the list To delete a range from the right list simply select the items you wish to remove and click the Remove button Once you finish selecting the IP ranges click the Next button to continue Once done the Station selection window will appear HE ava Remote installation of AYG via network Station selection Step 5 7 Select stations where AYG 2013 should be installed and click the Install button m Network checking results Retrieve the installation log Export stations without AVG to a file Select all stations Select stations without AYG Bis is not installed Selected Refresh irra lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log
177. ould be displayed in case the license has expired Show expiration dialog select one of the options If you wish to use a custom message to display use the last option and fill in the Custom message field accordingly 9 1 5 Configuration copying You can copy predefined Schedules configuration from the Shared settings for stations Groups or from settings for a single station to a group multiple groups or shared settings d AVG Advanced Settings Appearance Computer Protection C Enabte this task E mail protection Web Browsing protection Identity Protection El 0 name Scheduledscan S Schedule Schedules Schedule running e New schedule Delete j aL _ B Hour s Copy to License Update v Q Exceptions Virus Vault AVG Self protection Privacy Preferences a minutes delay Ignore error status O Mon CO Tue wed C Thu O Fri O sat C Sun Remote Administration Advanced schedule options D O Co T T In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new dialog will appear x Select objects to which the configuration will be copied Use the checkbox at the bottom of this dialog to set mandatory flag for the configuration of the target objects Note When copying the configuration to the shared settings from the group or station or to the group from the station the configuration will be set as monitored
178. our network and check AVG installation on it Find computer according to Computer name Aoo IP address 127 0 0 1 Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clicking the OK button The Network scanning window will open HE ava aF aaan nnn nS y OE Network scan progress Ea Stations list is being analyzed Completed 0 1 0 Network scan details Scanned stations count Total stations count Stations count with AYG Stations count without AYG Unavailable stations count oooraeo The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations If your network is domain based you can choose to add stations selected from the Active Directory A new dialog will pop up standard Windows dialog for selecting computers
179. overview there are the following buttons available List of all stations lists all stations currently held in DataCenter List of non compliant stations lists all stations that are currently in an error state List of served stations this option will be available only if there is UpdateProxy role installed Use this button to list stations that are receiving updates from this server HE ava 12 Updates 12 1 General Information AVG offers two update levels to select from Definitions update contains changes necessary for reliable antivirus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied You can distinguish between two types of update On demand update is an immediate AVG update that can be performed any time the need arises Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing
180. owing You can deploy the UpdateProxy role to more than one server and distribute updates from different sources to avoid your server overloading or having bandwidth issues The allocation of servers depends on your network size and your server and network specifications Generally speaking if your network consists of more than 150 stations or your network is divided into multiple segments in different locations you should consider deploying multiple UpdateProxy roles to different servers and spread the load To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server 3 3 Role Selection Current state of AVG Admin Server The wizard has detected the following state of AVG Admin Server AVG Data Center role is disabled UpdateProxy role is disabled Server roles Please select AVG Admin Server roles you want to run on your server V AVG Data Center role V UpdateProxy role Help This screen displays information on the AVG Admin Server current state When everything is correct the respective information is displayed in green text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to change something If there is a configuration problem you will be briefly informed about the reasons and the informat
181. oxy authentication dialog and input the correct username and password MS AVG Advanced Settings Appearance as Computer Protection Proxy authentication amp E mail protection Username Password Anti Spam Settings Description g Specifies the user name and password of the HTTPS proxy to connect to the update Performance servers Whitelist Blacklist Expert Settings Filtering RBL amp Internet connection Timeout Proxy server amp Web Browsing protection Identity Protection E Scans Ei Schedules T E Note You can analogically update these settings manually for Shared settings for group or for individual stations as well if needed 9 2 Shared Settings for Application Servers S AVG Advanced Settings Appearance f E Computer Protection Server components settings E mail protection Web Browsing protection Identity Protection Scans Schedules License Update Exceptions Virus Vault Please select a sub item AVG Self protection Privacy Preferences Ignore error status Server components E Anti Spam Server for MS Exc amp E mail Scanner for MS Excha amp E mail Scanner for MS Excha E E mail Scanner for MS Excha amp Document Scanner for MS Sh This dialog allows you to define shared settings for application servers Most of the options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed information on configur
182. part of AVG AntiVirus Business Edition 2013 installation and it is therefore impossible to generate any of its parameters using the AVG Admin Deployment Wizard When installing SQL Server it is vital to remember that AVG 2013 Remote Administration requires administrator privileges to access Microsoft SQL database Therefore in the Database Engine Configuration step of SQL Server installation it is necessary to choose Mixed authentication mode NOT preselected Windows authentication mode and to specify the password for the SQL Server system administrator account or accounts HE ava E SQL Server 2008 R2 Setup Hejes Database Engine Configuration Specify Database Engine authentication security mode administrators and data directories Setup Support Rules Account Provisioning Data Directories FILESTREAM Setup Role i cree aoe a N Fenit Seeda Specify the authentication mode and administrators for the Database Engine Installation Rules Authentication Mode Instance Configuration Windows authentication mode Disk Space Requirements 3 at ae Mixed Mode SQL Server authentication and Windows authentication Server Configuration Database Engine Configuration Specify the password for the SQL Server system administrator sa account Error Reporting Enter password Installation Configuration Rules Confirm password Ready to Install Installation Progress Specify SQL Server administrators C l omp S
183. period longer than J License of the station will expire in IARR ag Kagoo The conditions are as follows The AVG version is outdated a station will be considered as non compliant if the AVG version on the station is not up to date The scanning engine version is outdated a station will be considered as non compliant if its scanning engine version is outdated The virus database release date is older than if used stations with the virus database older than the entered interval will be highlighted No communication with station for a period longer than a station will be considered as non compliant if there was no communication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days High severity infections unremoved if checked stations with unremoved high severity infections will be highlighted Medium severity infections unremoved if checked stations with unremoved medium severity infections will be highlighted HE ava Rootkits unremoved if checked stations with unremoved rootkits will be highlighted Inaccurate component state Firewall check this to highlight the stations with Firewall component in an inaccurate state Inaccurate component state License check this to highlight the stations with License component in an inaccurate stat
184. ply and click Run scripts button to use them Please note that the database maintenance process may take a while You can also use the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 10 11 List of AVG Setup Parameters The following tables contain list of AVG setup parameters that can be used by advanced users to customize the AVG installation i e by editing the produced installation scripts or by creating new ones Most of these parameters are used by AVG Network Installer automatically to install AVG in silent mode with desired components settings etc Syntax Setup Parameter_Name lt parameter value gt or Setup Parameter_Name Usage examples setup exe U Level silent avg_ipw_x86_all_2013_1109a3125 exe SelectedLanguage 1033 You can also create amend mfaconf txt file with a list of parameters and values of your wish AppMode Setup UlLevel silent SelectedLanguage 1033 Note MFA abbreviation stands for MSI Front end application provides GUI for MSI installation and supervises it It accepts parameters mentioned below either on command line or in MFA configuration file if not stated otherwse There are several types of parameters the individual usage is marked in brackets with either one of these options Boolean requires a numerical value limited to 0 or 1 true false Example InstallToolbar 1 will install the feature
185. ponent Use the Reload button to display the most current results Reset statistics button to delete the current values and Show details button to view the logs Check stations availability HE ava OE Check stations availability tojtak Station Checking state I JANFIA 10 6 134 55 Station is offline or firewall is blo This dialog allows you to find out which stations are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name More information on options and settings of individual application servers can be found in the Configuration Shared Settings for Application Servers chapter 6 5 3 Filtering You can apply various listing filters to the current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Servers are as follows Note T
186. ponent you can choose to enable Windows Firewall as soon as the installation is completed Quit setup if AVG 2013 is already installed the remote administration will not proceed if AVG 2013 is already present on the target station Kill all running applications that prevent installation the remote installation will force closure of any application that could interfere with the installation process Usually this could be a running email client or an Internet browser Reboot the computer after finishing AVG 2013 setup if needed in certain cases Firewall component installation for example a computer restart may be required to complete the installation process Display a notification message regarding scheduled system restart on the remote computer if the previous checkbox is checked you can also define a delay before the restart will take place The default value is ten minutes e Select type of installation progress visibility from the drop down menu select one of the following o hidden installation no information will be displayed to the currently logged user during the setup process o show installation progress only the installation will not require any user attention but the progress will be fully visible on the station o show installation wizard the installation will be visible on the station and the currently logged SF ava user will need to manually confirm all steps In the Setup propertie
187. port generation Some templates allow you to set additional parameters for more precise reports To create a report directly from this menu right click on the report you want to generate and select the Generate report from template menu item If you prefer only to display a preview of the report layout select Template preview All stations shows all stations registered in the AVG Admin Console Available parameters Minimum count of infected objects type in the minimum count of infected objects on station 0 disable this parameter IP address starts with specify the beginning part of the IP address Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Non compliant stations shows stations in a non compliant state according to conditions available from the View Non compliance conditions menu Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default selection is pie chart Stations not communicating longer than N days Available parameters HE ava Number of days choose the number of days for which the stations were not communicating Type of Chart choose the requested chart type default selection is pie chart Grouped by the result data will be grouped by the selected column Most infected stations shows
188. pplication Data Avg2013 Admin Server Dataupdate pa Help You must choose a folder into which the update files will be downloaded and stored If the folder does not exist you will be asked if you want to create it Click this button to select the folder Once finished click the Next button to continue 3 10 1 Update Servers AYG Admin Server Deployment Wizard UpdateProxy role Configuration of update servers Select web servers from which AVG Admin Server should download the update files Servers AVG 2013 Servers AVG 2012 http update avg com softw 13 update http backup ayvg cz softw 13 update Delete Default Move Up Move Down Allow downloading of Anti Spam updates Help lt lt Back i AYG Admin Server Deployment Wizard UpdateProxy role Configuration of update servers Select web servers from which AYG Admin Server should download the update files Servers AVG 2013 Servers AVG 2012 http update avg com softw 13supdate http ibackup avg cz softw 13 update Delete Default Move Up Move Down I Allow downloading of Anti Spam updates Help lt lt Back i Cancel This dialog lets you choose update servers from which the update files will be downloaded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration It is quite
189. process Ask to rollback last antivirus database update will ask all stations to use the previous virus database version and disregard the last one Delete temporary update files sends request to all stations to remove temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog If you right click on the New Stations item in the left tree or any existing group a new context menu will appear with the following options New group allows you to create a new group more information on groups can be found in the Station groups chapter Edit group allows you to change the group name and description does not apply for the New stations group Delete group allows you to delete the selected group does not apply for the New stations group Access control for group If you are using the Full access control feature DataCenter upper main menu of the AVG Admin Console DataCenter settings menu item and have at least one user account created you can use this feature to set access rights to the selected group of stations Double click on one of accounts names to trigger a roll down menu or right click on it to trigger the context menu with same contents From there you can choose the permission type o Full access the chosen user account will have the full access to the group o Read only the chosen user accoun
190. r HE ava f Custom tab settings x Custom tab name OK Column name O State icon ondine O State icon infection O State icon restart needed O Station name C Domain O Description CO Group O Last contact O Unhealed high severity detections CO Unhealed medium severity detections O Rootkits not removed Select columns that you want to display in the custom tab cancel m Fill in your custom tab name then choose columns you wish to display within the tab and confirm your choice by pressing OK You can also use Select all button to choose all columns Once you create your custom tab you can easily remove it by right clicking on any tab and selecting Delete the custom tab To modify the existing tab choose from the same menu Modify the custom tab You can quickly search for a station name by holding down the CTRL and F keys at the same time Then type in the station name or part of its name You will experience the highlighted results just as you type Use F3 keyboard button to jump to the next search result 6 2 4 Status Panel In this part of the AVG Admin Console main window you can find various system notices and information on the application functionality communication with AVG stations detected problems positive scan results warnings etc The Status Window panel is located by default in the bottom part of the screen If the panel is not visi
191. r Deployment Wizard UpdateProxy role Configuration of update servers This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of settings in AYG Data Center into which the new list of servers will be saved Group name Group description Shared settings 7 l Servers AVG 2013 Servers AVG 2012 Name Cd Add AVG Admin Server UpdateProxy http V M EXCH2K7 vmexch2k7 czi Edit update primary server http update avg com softw 13 u update backup server http backup avg cz softw 13 upd Delete Default Moye Up IV Update Anti Spam via AVG Admin Server Move Down Help AYG Admin Server Deployment Wizard UpdateProxy role Configuration of update servers This AVG Admin Server needs to be added into the list of update servers in stations settings From the drop down menu select the set of settings in AYG Data Center into which the new list of servers will be saved Group name Group description Shared settings 7 l Servers AVG 2013 Servers AVG 2012 AVG Admin Server UpdateProxy http V M EXCH2K7 ymexch2k czi Edit update primary server http update avg com softw 13 u update backup server http backup avg cz soFtw 13 upd Delete Default Moye Up IV Update Anti Spam via AVG Admin Server Move Down Cancel In this dialog you have the option to add the currently dep
192. r describes the Advanced mode Note Please review the Recommendations for Components chapter before proceeding wth remote installations of AVG 5 1 Welcome Welcome to AWG Network Installer Wizard x AYG Network Installer Wizard guides you step by step through the AYG installation process on stations in your network With this wizard you can Run remote installation of AYG on stations selected from a domain Active Directory or according to IP address ranges Create an installation script which can be used for installation from a CD or a network folder You will be asked to choose one of the above installation methods More experienced users can use advanced mode where detailed settings of all installation options are available Use F1 keyboard button to open the help file with additional information Default settings Load settings Back i Cancel HE ava If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL S combination A new dialog will appear allowing you to choose a configuration file
193. r will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed information Related topics Remote Network Installer available from AVG Admin Console Standalone AVG Network Installer Wizard Basic Mode Standalone AVG Network Installer Wizard Advanced Mode for more experienced users Connecting Stations to AVG DataCenter e Migrating stations from to different AVG DataCenter Also you may consider going through the general How to chapter which describes different tasks related to the remote administration of AVG HE ava 4 AVG Network Installer Wizard Basic Mode Note This chapter describes the standalone version of AVG Network Installer Wizard As it is also included directly within the AVG Admin Console it might be more convenient to use it from there More information can be found in the AVG Admin Console Network Installer chapter The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on site installation The wizard can be launched in two ways From the Windows Start menu All Programs AVG 2013 Remote Administration A VG Network Installer From the AVG Admin Console environment upper menu Tools Install AVG on stations The wizard can be run either in the Basic or Advanced mode You can select the Advanced mode by selecting the option Ad
194. reset as allowed To change the settings simply click on the account name you wish to change and modify the items in the right part of the dialog either on the Account rights tab or the Group access tab Account rights tab This tab contains list of actions available for the chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from this category HE ava Group access tab The Group access tab allows you to set access rights to user defined groups of stations Double click on one of these groups to trigger a drop down menu or right click on it to trigger the context menu with same contents Now choose the permission type You can give the user of the account the Full access to the group allow him her just to view the group by selecting Read only or completely forbid him her to access the group by choosing No access option 10 10 How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts that can be easily accessed from the Tools Database Maintenance upper menu f Database maintenance List of available database maintenance scripts Script operation description o B Unify stations with equal identification o ay Delete objects whose owner is not available in the AYG Data Center anymore o S Remove unuse
195. roxy role serves as a proxy server for downloading and distributing updates to your stations The wizard will also create the update folder on the C drive by default or drive that is indicated in your overview You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis HE ava Deployment progress Action Storing update mirroring settings AVG Admin Server deployment has finished successfully Click Finish to start the server cna _ If everything went smoothly you will see a dialog similar to the one above Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite 8 2 AVG Network Installer Wizard Lite Welcome to AVG Network Installer Wizard AYG Network Installer Wizard LITE guides you step by step through the AYG installation process on stations in your network With this wizard you can Create an installation script which can be used For installation from a CD or a network folder Use F1 keyboard button to open the help file with additional information SF ava The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script can then be used to install AVG on your stations 8 2 1 Installation Settings Network er Wizard Installation se
196. ruses Available parameters Time interval specify the time interval for selecting data last day last week last month last year unlimited HE ava Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Viruses on stations This report shows the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last week last month last year unlimited Severity choose the minimum scan results severity to be included in the report Including rootkits choose whether to include rootkits to the report or not Grouped by the result data will be grouped by the selected column 6 8 2 Report Schedules In this group you can create edit and view graphic report schedules Actions applicable on individual or multiple reports are available through the right click context menu Edit opens an edit dialog for the selected schedule Define a new schedule will start the wizard for creating a new report schedule The Report Schedule is active use this function to activate or disable selected report s Remove removes selected reports from AVG DataCenter By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new schedule item from the menu
197. rver UpdateProxy to the first place in the list To do so use the Move up button Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter SF ava 3 11 Configuration Overview AYG Admin Server Deployment Wizard Configuration overview AYG Admin Server configuration AYG Data Center role Database system Firebird Path C Documents and Settings All Users Application Data Avg2013 Admin Server Data avadb fdb UpdateProxy role e Update files folder C Documents and Settings All Users Application DatalAvg2013 Admin Server Data update e Update servers http update avg com softw 13 update http backup avg cz softw 13supdate Servers AYG 2012 http update avg com softw 12 update http backup avg cz softw 12 update Update servers for stations xl Send server dumps automatically to analysis lt lt Back This dialog contains a brief overview of the previously selected settings You can also tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis Confirm your choices by pressing the Deploy button The deployment process will start It may take some time so please be patient Once the process is completed click the Finish button to close the Wizard The AVG Admin Serve
198. s Export scan results to a file Print scan results Scan log information Scan was Finished successfully Scanned object Infection State Severity Virus identified EICAR_Test Infected High Virus identified EICAR_Test Infected High C wirs eicar com C virs eicar_com zip Depending on the viruses found more tabs may be displayed Each tab contains a list of findings i e Infections Spyware etc On each tab the following options are available Confirm this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Close closes the window Remove selected threats removes only the selected threats Remove all threats removes all threats in the list Previous shows the previous scan result in the Scan results view if available Next shows the next scan result in the Scan results view if available Export scan results to a file click this hyperlink to save the listed scan results to a text file csv Print scan results click this hyperlink to open a standard print dialog and print out the results Right clicking on a finding in the list will allow you to choose from the following actions availability of the actions depends on file infection type HE ava Heal will ask the station to try healing the selected finding s Delete will ask the st
199. s file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing installation script Create a subfolder for AVG 2013 installation files Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means that it is relative to the current source directory e g your source disk drive and path is c avginstallation and you uncheck this option the output script will then look for the installation files in exactly the same path which will be most likely different on the target station where you will execute it and the script would not work OF ava Creation of AYG installation script advanced mode Installation script preview Step 7 8 AygSetup bat AvgSetup ini ECHO OFF REM AVG Setup Batch IF NOT DEFINED PROCESSOR_ARCHITEW6432 IF PROCESSOR_ARCHITECTURE EQU x86 SET SETUP CD avg_ipw_x86_all_2013_2754a5820 exe J ELSE SET SETUP CD ava_ipw_x64_all_2013_2754a5820 exe DELEK SET SETUP
200. s section you can choose from the following options Where to install if you prefer a customized target location for installation you can choose it by entering the path here We recommend keeping the default settings Setup language choose a default custom language for AVG installation and user interface Select folder where AVG 2013 setup LOG file will be stored if you prefer a custom location for setup log files select it here the folder must already exist on the target station Creation of AYG installation script advanced mode xj Remote administration settings Step 578 Enter the connection string to AYG Data Center If you don t want to integrate the stations with AYG remote administration uncheck the option Remote administration V Remote administration AVG Data Center connection string YM EXCH2K7 4158 I Username T Password I Add new station into group v V Custom update server Update Server address l http M EXCH2K7 4158 avgupdate Help lt lt Back Next gt gt Cancel The following options are available in this step Note If you are unsure about these settings we recommend keeping the default ones Remote administration Enter the AVG DataCenter connection string into the A VG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin
201. s the following options Shared settings for stations opens a dialog for editing the shared configuration for stations For detailed information on stations shared settings please refer to chapter Configuration Shared Settings for Stations Shared Firewall settings for stations opens a dialog for editing the shared configuration for Firewall Shared settings for application servers opens a dialog for editing the shared configuration for stations with an application server installed For detailed information on these shared settings please refer to chapter Configuration Shared Settings for Application Servers Database maintenance displays a dialog where you can select scripts for maintaining the DataCenter database See How to maintain the DataCenter database chapter for more information Show duplicate stations amp List of the duplicate stations Choose station identification method Station name Domain IP address MAC address Last synchroniz This dialog allows you to identify duplicate stations in your network i e stations with identical names Such duplicity can easily occur e g during MAC address identification notebooks in your network may be displayed twice once when network adapter is used for their connection once when WiFi is used There are several methods for duplicate stations to be identified To change currently used method use the ro
202. se backup You can choose when to do the backups and how often The backup files are stored in the following location HE ava C Documents and settings All users Application Data AVG2013 Admin Server Data DatabaseBackup The folders are named in the format YEAR MM DD TIME for easier differentiation 9 3 3 UpdateProxy tab This tab offers the following options ANG Admin Server settings Ps General AVG Data Center UpdateProxy E mail l Update files folder Ic ProgramD ata 4vg201 3 Admin Server Dataupdate w Delete temporary files Download source AVG 2013 vG 2012 Add TEE Edit http update avg com softw 13 update http backup avg cz softw 13 update Delete Default Move down MV Download Anti Spam updates r Internet connection Use proxy server Update files folder fill in a complete pathname e g c AVGUpdate to the directory where the downloaded update files will be stored Download source section with two separate tabs for stations with AVG 2013 and older AVG 2012 Contains list of available update servers sorted according to priority The server on the top will be used first Possible options are as follows Add will open a dialog for adding a new update server Edit will allow you to edit the selected entry Delete will delete the selected entry Default will restore the original update server settings HE ava Move up allows
203. server_address is the name address of a server where the AVG Admin Server runs portis the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into the communication string If the DataCenter is password protected you must fill in the Login name and Password into the appropriate fields Without correct password and or login name you will not be able to start the AVG Admin Console 6 2 AVG Admin Console Interface Overview H I AVG Admin Console KONSTANTINSI 4158 AWG Data Center View Tools Information amp eea7 a e eez se B i x Database lig Stations D ip Stations Type Firebird 13 6 33 Total 1 stati ie Servers Last Backup 2012 10 09 next planned on Infected 1 statil od DB size 11 MB Old program update O stati 9 Scan results Station identification by station name and domain Old virus base 0 stati E gt Notifications Graphics reports No communication O stati ell Graphic reports SMTP not configured License states OK 5 Licenses delete old database records Unprocessed requests Orequ SF Pending requests scan local network For stations By Network installer fi Admin Server Scans Roles AVG Data Center UpdateProxy role Synchro interval 30 day CPU load last hour 0 00 Results with severity Mediur Memory load 43 MB Scan haven t run yet 1 stati License OK Results 2 unce
204. specify password To verify the email properties you can optionally use the Send test email button to send a test message to the predefined email recipient s via the entered SMTP server Confirm all changes of the server configuration by the OK button However the changes are applied after the server launches again with the new configuration If the AVG Admin Server is running a dialog will prompt you to restart the server note that the server will be inaccessible for some time during the restart 9 4 Connection String Stations are connected to the AVG DataCenter via a so called connection string This string consists of your AVG Admin Server address and a port number For example localhost 4158 To connect a station to the AVG DataCenter and manage it via the AVG Admin Console the Remote Administration component has to be installed on your station s During installation of this component you will be asked for the connection string to the AVG DataCenter Once the station is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Settings on the station To connect to an AVG DataCenter from the AVG Admin Console follow these steps 1 In the AVG Admin Console click on the upper menu DataCenter and select the Connect to AVG DataCenter item 2 Enter a new server address and port number alternat
205. ss OK HE ava o Ask station for its description will ask the selected station for its description If available the description will be displayed in the Description column o Station shutdown or restart Station shutdown or restart Desired action The action will be enforced on the station System on the station will be shut down in 30 seconds z This dialog lets you shutdown or restart the selected station Choose the action from the first roll down menu then the delay from the second one Tasks related to Scan o Ask for scan results will ask the selected station for scan results o Show the infected scan results will show only test results with infections of the selected station o Show Virus vault will show the Virus vault content of the selected station Virus Vault of station JANFIA o oE Infection type Virus name File Path Date of storage High Virus identified EICAR_Test C virs eicar com 2012 10 09 12 05 56 High Virus identified EICAR_Test C virs eicar_com zip 2012 10 09 12 05 57 Use the Refresh button to obtain the most current Virus Vault findings To work with individual threats use one of the following buttons gt Restore select a threat or threats you wish to restore on the station and click this button gt Delete use this button to delete the selected threat s HE ava o Manage scans in order to view and manage scans using th
206. stations Individual station settings Particular settings for stations are considered to have the lowest priority which means that all items set as mandatory in higher levels mentioned above cannot be changed there Individual settings for stations can be accessed by right clicking a station and selecting Station settings gt Settings By default mandatory items are displayed as bold and can be easily changed by right clicking on the certain item s lock icon and choosing from the context menu Mandatory item value The context menu contains also the following options All mandatory sets mandatory flag to all items in the current dialog All monitored resets the mandatory flag for all items in the current dialog By marking an item as mandatory the user on the local station will not be able to customize such setting The individual levels are distinguished by icons next to each item Generally an item set as mandatory is marked by the black locked lock icon The icon with red lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings in group Note The lock icons are not available on the stations 9 1 2 Remote Administration The Remote Administration settings available from AVG Admin Console contain some additional settings in comparison to station settings E AVG
207. stics If this seems to be incorrect or you still think that there is an error try to deploy the UpdateProxy role of the AVG Admin Server again To do so run the AVG Admin Server Deployment Wizard again follow the steps described in the AVG Admin Deployment Wizard chapter In the Configuration of update servers step check that the update server is set correctly Default update servers are as follows Primary update server address http update avg com softw 13 update for stations with AVG 2013 http update avg com softw 12 update for stations with older AVG 2012 Backup update server address http backup avg cz softw 13 update for stations with AVG 2013 HE ava http backup avg cz softw 12 update for stations with older AVG 2012 Finish the Wizard by confirming all steps 10 5 How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer If for some reason you need to use the application also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface If the required language version is available it will be used Otherwise the application will choose the language according to the operating system language The possible values are CZ Czech user interface US English user interface GE
208. stration much easier and should be used if the number of stations exceeds the number of records for one screen i e approximately 20 25 objects The procedure of creation and administration of station groups is the same in both cases The following text describes the respective procedure for stations HE ava Create a new group To create a new group follow these steps o In the navigation tree right click on the Stations group o From the context menu select the New group item and specify its name o Press the Enter button to confirm the creation of the group Immediately after creating the group a new shared settings object is created in the AVG DataCenter that can be further edited All members of the new group then automatically share this object s configuration Delete a Group The Delete group procedure is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same context menu you can also rename groups through the Edit group item Moving stations between groups You can quickly move one or multiple stations between individual groups To do so select one or more stations click left mouse button and while holding it drag the cursor to the target group and release to complete Stations can be assigned into a station group also using the context menu Add to group item You can
209. successful synchronization 6 3 1 Station Settings Synchronization During the synchronization of station settings mandatory settings are transferred from the DataCenter to the station non mandatory settings are transferred from the Station to the DataCenter The synchronization is performed periodically By default the settings synchronization process is done every HE ava 60 minutes To alter the synchronization period for all stations follow these steps 1 In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item 2 Select the Remote Administration node 3 From the Synchronize configuration every drop down menu choose the required value Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Alternatively you can force immediate synchronization of all stations In the navigation tree right click on the Stations node and select Synchronize settings from the context menu Note To change the setting only for stations in a group simply repeat the process from step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens every time the station powers on goes online its settings are synchronized at latest within the period when the station connects to the AVG DataCenter the first time its settings are synchronized
210. t Security or E Mail Server User Guide available to download from or the context help 9 2 3 E mail Scanner for MS Exchange routing TA This item contains settings of the Email Scanner for MS Exchange routing transport agent AVG Advanced Settings Appearance Computer Protection E mail protection B L Enable component Web Browsing protection Identity Protection Scans Schedules D Certify messages License a The message does not contain any threats Update Basic Settings Lanquage 3 Default install language Exceptions Scanning properties Virus Vault AVG Self protection Privacy Preferences Ignore error status D O Report enhanced set of Potentially Unwanted Programs Bs a e Use Heuristics Report Potentially Unwanted Programs and Spyware threats Server components ral Scan inside archives m Anti Spam Server for MS Exc _ E mail attachments reporting Detection actions Automatic actions over following reports could be specified under Detection Mail Filtering actions subkey These reports are of the Information severity amp E mail Scanner for MS Excha aL Report password protected archives BT Danart naceunr dneatnctad dacumante O ea om HE ava The Basic Settings section contains the following options Enable component uncheck to disable the whole component e Language select preferred component language Certify messages check this if you wish t
211. t WMI traffic Click here for more information For proper remote installation the wizard will first check whether AVG is already present on the target station then transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find more detailed information on the ports settings in the Network Requirements chapter Installation settings Step 2 3 Please enter parameters needed for installation of AYG on stations License information Name default system value From target station will be used Company default system value from target station will be used License number Selection of AVG installation package Admin Server will download the newest package z Storing of installation packages on the Admin Server side D Delete installation package after successful installation Delete installation package after 4 weeks After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change Back Next gt gt HE ava During this step it is necessary to define the following installation parameters License information type in the license data such as Name Company and License number mandatory value
212. t will be only able to view the group o No access the chosen user account will have no access to the group at all Group setting o Shared settings for group opens shared settings for group o Shared firewall settings for group opens shared Firewall settings for group o Synchronize settings will ask for immediate synchronization of settings with stations o Copy settings to triggers a new dialog Select objects to which the configuration will be copied Copy to Shared settings for stations z OK Cancel Use this dialog to copy group settings between groups stations and or application servers You can select objects you want to copy the configuration to by choosing a group from the roll down menu and or selecting separate group or station by checking the checkbox near its name When you re done click OK button to confirm your choice o Import settings allows you to load settings from the configuration file of your choice and apply them to a selected group of stations This file in pck format may or may not include Firewall settings depending on the station or a group of station previously used for its creation For more info on creation of configuration files see the description of Export settings item below o Export settings allows you to save settings including Firewall settings if Firewall is present on at least one of the stations for the selected group of stations
213. tain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become SF ava active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process 5 4 Remote network installation final steps Remote installation of AYG via network advanced mode x Station selection Step 779 Select stations where AYG 2013 should be installed and click the Install button m Network checking results State Computer 1P address fave oo VM EXCH2K7 127 0 0 1 2013 0 2754 Refresh Add one station Selected O from 1 wows Tr em Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for AVG installation on the r
214. tarts after installation 2 1 6 Server roles There are two roles that can be deployed after installation on AVG Admin Servers The selection of roles is a key part of the deployment process that will take place right after product installation The roles are as follows DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console collects scan results from AVG stations shows components states and much more UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations 2 2 Where to Install and Deploy You can install and deploy different components roles of AVG Remote Administration to different servers stations There is no need to install everything on one machine Once you finish product installation you will proceed to the deployment process that allows you to deploy different server roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple servers across the network to achieve load balancing and adequate bandwidth usage Also the AVG Admin Console central application for administration of your stations can be installed to a different station and the administrator can manage the stations from any place HE ava 2 3 Welcome Dialog The welcome dialog appears in the language of the operating
215. that must occur before the notification message will be sent Certain notifications have also some Condition parameters available which can be changed by double clicking the appropriate line and inserting the requested value HE ava 6 7 2 Message Tab On this tab you can customize the notification message itself Notification settings Condition Message AVG Admin Server is not configured for sending e mails To AVG Admin Server settings Subject Out of date AYG version Notification header Out of date AVG version on stations Notification body for each Finding ANG_ StationName s Notification Footer Notification was sent by AYG Admin Server If the AVG Admin Server is not configured properly for sending email messages you should correct the settings by clicking the AVG Admin Server settings button More information can be found in the Configuration AVG Admin Server settings Email tab chapter The available fields are as follows To insert a message recipient address in the form example somedomain com e Subject Notification header Notification body Notification footer Into these fields you can insert either custom text to be displayed within the message or use a macro to insert a variable To use a variable macro simply click Insert macro button located next to each message part HE ava Insert macro E3 YANG Stat
216. the following summary Note Navigation in the wzard is as usual The Back button takes you one step back in the wizard The Next button takes you one step forward and also performs all actions selected in the current stage Use the Help button to open a comprehensive information help related to the current step By pressing the Cancel button you can quit the wizard at any stage discarding the changes performed so far 3 1 Introduction Welcome to AVG Admin Server Deployment Wizard Please use this wizard to configure AYG Admin Server before first run or to reconfigure it any time later Note that reconfiguration requires a restart of the server AYG Admin Server can act in two roles AYG Data Center role Allows central management of AYG stations configurations Collects scan results from AVG stations UpdateProxy role Performs mirroring of downloaded update files For AVG stations Please make sure you complete this wizard in order to make AYG Admin Server work correctly Cancel The first dialog explains the purpose of the Wizard and briefly describes two main options Click the Next button to proceed to the next step Note We strongly recommend you complete this wizard in order to make the AVG Admin Server run correctly SF ava 3 2 Deploying multiple UpdateProxy roles Before you deploy AVG AntiVirus Business Edition 2013 roles to your server you may need to consider the foll
217. tiVirus Business Edition 2013 Installation 0 esceeseceeeeecceeseeneeeeeeeeeugaeeeenens 11 2 1 Components OVESVICW teeter eee eee eee eee eee eee ee 11 2 2 Where to Install and Deploy asaya naa AAA cmon E EA e A AA a acate tavardieekea aiaua 12 2 3 Welcome Dialog TE arcana EA a Ao DEAA OC ype ween nwa mB maven AA RI aki BAAO A RUBIN Aahe AeA ASAA ai a Rea meat EA ac RumeRRCACRCR al D NAA 13 2 4 License ACtiVACION ttt cette eee eee eee eee eee eee eee eee eens 14 2 5 Installation Type MICRO CC eee CCC Meee CeO PCT ee CC ERC Ene RNR cme a eC Tint Met ert cc 15 2 6 Custom Options TEPETECTOSCCCUCCCCCCT OCT OC ToC C Cece cere e reer reer rer reer err errr rere reer rer ree re eee ee ee eee 16 2 7 Installation Complete iid EE warm carnciyd avi cuc tx E a aac Tatar areata E A AE E E E E E ONE ERNE E 16 3 AVG Admin Deploy ment Wizard sss s s sss 555555555 5555505uuuuunnuuunnnnunnnnnnnnnnnnnnnnn nnna 18 3 1 Introduction ssrsssrssssssssnssnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnununnnnnnnunnsnnennnnnnnnnnnnnnnennnnennenn 18 3 2 Deploying multiple UpdateProxy roleS rrrsrressnrsnnennnnnnnnnnnnnnnennnnnnnnnnnnnnnennnnnnnennnnnnnenn 19 3 3 Role Selection ssssssrssssssssunnnunnnunnunnununnnunnnunnunnnnunnnununuununnununnnunnnunnunnuuunnnunnnunnunnnn 19 3 4 DataCenter ROl sssssssssssssssnsunnunnnnunnunnnnunnunnnnunnunnnnunnunnnnnnnunnnunnnunnnnnnnunnnuunnannnn 20 3 5 DataCenter Role First Deployment DREKA NANANA KANARAN AANER NNA NANA NAR
218. ting stations to the AVG DataCenter either via the AVG Network Installer Wizard or manually Miscellaneous section Tick the Send server dumps automatically to analysis checkbox in order to send potential AVG Admin Server crash dumps directly to our technical support for further analysis 9 3 2 DataCenter tab This tab offers the following options F ANG Admin Server settings Ea General AVG Data Center UpdateProxy E mail Database system settings Database system Database file C ProgramD ata 4vg201 3 Admin Server Data avadb fdb a Database access MV Username SYSDBA I Password C nar CN Aia _ AVG Data Center settings V Peform regular database backups tun backup at specific time 12 00 00 AM backup period 2 days Help OK Cancel Database system settings section contains database options To change the database system choose a different one from the drop down list HE ava e Firebird This database engine is appropriate for smaller networks with up to 150 stations The database is a standard part of AVG AntiVirus Business Edition 2013 installation To change location of the database file you can change the path in the Database file field MS SQL Server Express A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of AVG AntiVirus Business Edition 2013 Its usage is not limited by any commercial license
219. tion final steps chapter and complete the remote installation process 4 5 Remote network installation final steps Remote installation of AYG via network x Station selection Step 577 Select stations where AYG 2013 should be installed and click the Install button m Network checking results state Computer tp address fave o JANFIA 192 168 183 1 2013 0 2753 Refresh Add one station Selected 0 from 1 e em Additionally you may display a so called tool tip when pointing to a station in the list for a few seconds The tool tip contains an overview of the station state and other details Once you are ready to proceed select the desired stations and click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these stations only Otherwise installation will be performed on all listed stations If your access rights are not sufficient for installation on the remote station you will be asked for the domain administrator s login password during installation HE ava Account settings xj JANFIA Enter the name and password for the administrator account under which you want to run the setup on the target computer If not in the same domain workgroup log on to the built in Admin account Windows Vista or higher Account name Password l me Enter an username with the administra
220. tions automatic actions 2 Move to Vault fa Mark subject with 2 INFORMATION Mail Filtering amp E mail Scanner for MS Excha In the Detection actions sub item you can choose automatic actions that should take place during the scanning process The actions are available for the following items High severity detections dangerous items that should be removed Medium severity detections items that can be dangerous but you can determine if to remove them or keep them Information severity detections items solely informative Use the roll down menu to choose an action for each item None no action will be taken Move to Vault the given threat will be moved to Virus Vault Remove the given threat will be removed To select a custom subject text for messages that contain the given item threat check the Mark subject with box and fill in a preferred value Note The last mentioned feature is not available for Email Scanner for MS Exchange VSAPI and Document Scanner for MS Sharepoint settings 9 2 8 Mail Filtering PJ AVG Advanced Settings Appearance Computer Protection E mail protection p C Remove attachments incoming e mails only Web Browsing protection 2 Identity Protection Scans 3 Schedules Remove files with these comma separated extensions Update 5 Exceptions Virus Vault AVG Self protection Privacy Preferences Ignore error status Server components Anti
221. tions are as follows All stations from the domain this option will scan all stations available in your local domain e Enter an IP range this option will allow you to choose a specific range of IP addresses e Import stations from file a new dialog will appear and you will be able to choose a file with a list of stations to be scanned The source text file should contain one station name or an IP address per line Select a single station this option lets you type in a specific Computer name DNS name or IP address Select from Active Directory allows you to choose specific stations directly from the Active Directory Note This option is available only if the current computer is part of a domain The List of accounts section is meant to facilitate your work and to accelerate installation process If your access rights are not sufficient for AVG installation on the remote station you will be asked to enter a username that has administrator privileges a username that is member of an administrator s group If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station HE ava This section allows you to create a list of accounts that will be used during remote installation this way you will avoid entering multiple credentials You can add accounts to the list by clicking the Add button or delete them using the Remove but
222. to a single configuration file in pck format You will be asked to specify where you wish this file to be stored Settings from the configuration file can be applied to any station or a group of stations via above mentioned Import settings item Tasks related to Update o Ask to perform program update will ask all stations to start the program update process o Ask to perform virus database update will ask all stations to start the virus database update process o Ask to rollback last antivirus database update will ask the selected station to use previous virus database version and disregard the last one o Delete temporary update files sends request to all new stations to remove temporary update files Ask for scan results will ask all stations for scan results Generate new report starts the Graphic reports generation dialog HE ava Other right click context menu controls are available when used in the current view section right clicking on a station Station overview will launch a station overview dialog that contains well arranged detailed information related to such station The dialog offer the following working buttons Settings opens station settings Firewall Settings displays Firewall settings of the currents station Available only if there is the Firewall component installed Export allows you to export the information into a csv file Close closes the di
223. to be used for AVG Admin Server SF ava connection User password type in a preferred new password for the database to be used for AVG Admin Server connection If you are experiencing troubles with Microsoft SQL Server connection you might find a solution in the How to use Microsoft SQL Server database system chapter Press the Next button and continue to the next step Data Import 3 7 4 Oracle xi AVG Data Center role Database system selection m The following database systems can be used by AYG Admin Server Oracle 10g 1ig We recommend to use the Oracle 10g 11g database in very large networks with more than 1000 stations The database is not a part of AYG Remote Administration installation If your Oracle 10g 11g is running on another computer you must install the client part of Oracle database on this computer For installation on Windows Vista we recommend to use Oracle 11g client part Help lt lt Back Cancel Please note If your database is running on another computer you must first install the client part of the Oracle database on that computer For installation on Windows Vista we recommend to use client part for Oracle 119 Instant Client for different operating systems http www oracle com technetwork database features instant client index html Fill in the following information Computer name defines the name of the server on which Oracle
224. to be used for AVG Admin Server connection User password type in a preferred new password for the database to be used for AVG Admin Server connection If you are experiencing troubles with Microsoft SQL Server Express connection you might find a solution in the How to use Microsoft SQL Server database system chapter Continue to the next step Data Import by pressing the Next button 3 7 3 MS SQL Server FT AVGAdmin Server Deployment Wizard AVG Data Center role Database system selection m The following database systems can be used by AYG Admin Server Microsoft SQL Server We recommend to use the Microsoft SQL Server database in very large networks with more than 1000 stations The database is not a part of AVG Remote Administration installation 4 Microsoft SQL Server license is required For its use Help lt lt Back Cancel Fill in the following information Computer name defines the name of the server on which the SQL Server is installed Instance name refers to a particular SQL Server installation if there is more than one instance installed on the station Administrator s username database administrator user name must be filled in Administrator s password password for the database administrator must be filled in Database name shows the predefined database name Username type in a preferred new login name for the database
225. to launch installation l AvgSetup bat Name of the script file with parameters l AvgSetup ini rm Setup files location T Select folder where the script file will be stored by you network drive For example C A G_install ay JT Create a subfolder for AYG 2013 installation files Setup JT Create the AUTORUN INF file IV Enable relative paths lt lt Back In this step you may specify names of the installation script files their storage and other options In the File names definition define these options e Name of the file to launch installation type in a custom name for the file that will be used for launching the installation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define these options Select folder where the installation script file will be stored Tick this checkbox and choose a custom directory for storing the installation script Create a subfolder for AVG 2013 installation files Tick this checkbox if you prefer AVG setup files to be stored in a subfolder Create the AUTORUN INF file f you plan to put your script on a CD DVD or USB Flash disk from which you would like to start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths
226. tom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can activate it by clicking on the Filter window item in the View Panels menu Within the text filters you can use simple wildcard asterisk character The wildcard character substitutes for any character or a string For example Stat string applied within the Station name filter will display also Station01 Station02 etc The filtering options for Scan results are as follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value The results will be displayed immediately Station name Insert a custom station name that you want to filter out HE ava Station description Insert a custom station description that you want to filter out e Scan name Insert a custom scan name that you want to filter out User name Insert a custom username that you want to filter out e Severity Choose a preferred severity level from the drop down menu Including rootkits Choose if scan results with rootkits should be filtered out Unconfirmed This filter will display only unconfirmed scan results To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case insensitive 6 7 Notifications The Notifications
227. ton If you wish to keep your list of accounts for further use check the Save list of accounts box However this is not recommended for safety reasons Once you select all required parameters proceed by clicking the Next button If you choose to add all stations from the domain the network scanning dialog will appear E n x Network scan progress a Stations list is being analyzed Completed 0 1 0 Network scan details Scanned stations count Total stations count Stations count with AYG Stations count without AVG Unavailable stations count oooro The dialog displays an overview of the network scanning process You do not have to wait for it to stop scanning simply close it by using the Close button and continue working with the Console To open this dialog again simply right click on the Network installer node name and from the context menu select Show network scan progress The dialog allows you to stop the scanning process by using the Abort button The Pause button will temporarily stop the process use Continue button resume the scanning Once you finish adding stations proceed to the Remote Network Installation chapter for instructions how to remotely install the required stations OF ava If you choose to add stations according to an IP range the following dialog will appear IP ranges settings IP addresses stations 0 The wizard will check if A G is installed on
228. tor privileges an username that is member of the administrator s group Confirm by clicking OK If there is no common administrator account for all stations with the same login name and password you will be asked separately for every station Pressing the Cancel button will cause the current station installation to be skipped and the wizard will continue installation on the next station in the list AVG will then be transferred to the station and installed You will see on each line if the installation was successful however it may take some time to process Once all your stations receive the installation files and finish the installation process you will be able to leave this dialog by clicking the Next button Note You can later review recently installed stations from the AVG Admin Console either in the Stations New stations or in the group chosen during the Remote administration settings dialog To list recently installed stations that remain in an incorrect state because of some remote installation failure navigate to the Stations Non compliant stations The final dialog contains a short overview of activity on the station s HE ava Remote installation of AYG via network Results of remote installation Step 7 7 Remote installation was launched on 1 station s AVG was detected on 1 station s Installation was not checked on 0 station s Installation was checked and AYG not detected on O station s Help
229. tration system The AVG Admin Server can sere as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offering the update files to AVG stations The update files are downloaded from the AVG central update servers just once which significantly decreases the internet connection link load especially in larger networks The AVG Admin Server is started automatically after deployment If not you can start it manually from the Windows start menu All programs AVG 2013 Remote Administration by selecting AVG Admin Server Monitor button Start server More information about the configuration of AVG Admin Server is available in the Configuration AVG Admin Server Settings chapter HE ava 8 AVG Admin Lite AVG Admin Lite is a simplified version of AVG Remote Installation It contains only the AVG Admin Server Deployment Wizard Lite and the AVG Network Installer Wizard Lite No management console is available such as AVG Admin Console or any advanced options AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Installation Script creation In order to install and use only the AVG Admin Lite features you must have chosen the Lite Installation option during the AVG AntiVirus Business Edition 2013 installation process For more i
230. ttee tet eerie 210 11 3 Converting the AVG DataCenter to a Different Database 1 11tsteeteettetttetereeeeeeeeees 211 iiA Web Int aCesttssssiicecettssctneeeeeesceweeteeticeanaeteeeeeede eeeetieennnaedeeiaeianeeRSeeseraedeeeads 211 12 UPdatese ccccccceccceeeeceeeseeeeee ene eeenee sense nena eee eaee sean esas ee sea ees nnmnnn 212 2i General Information tists cic deeriuactinseisiaeacedsnavaceihans iai ad unaa adnan des Gada nd AEEA 212 12 2 Update within the Local NEtWOrkrrsttr rete tet etet ee ee tenet eee ee eee ee eee ee eee e eee ee ee nena nents 212 13 FAQ and Technical SUppOrt s sussuuuunuuununnuunnununnnuunnnunnnnnnnnnnnnnnnnnnnnn 214 WE ava 1 Introduction This user manual provides comprehensive documentation for AVG AntiVirus Business Edition 2013 Important notice The document may contain references to other user guides especially the Internet Security guide If you are not familiar with the AVG User Interface and AVG Advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com ww en website Support Center Download Documentation section You can also use context help which is available through the application to get the requested information 1 1 AVG AntiVirus Business Edition 2013 scheme Please review the simplified scheme of AVG AntiVirus Business Edition 2013 showing the basic connection and interaction of remote ad
231. ttings Send e mail after report generation E mail address E mail subject E mail body Send report as attachment lt lt Back Next gt gt Cancel Finish If you want to send the report or notification by email when it is generated enable the Send email after report generation checkbox In order to be able to use the email feature you must first configure the SMTP settings in the AVG Admin Server Email tab Click on the AVG Admin Server settings to configure the SMTP Email settings now Note To learn more about configuring the AVG Admin Server settings for sending Email see the Email tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the Email tab in the AVG Admin Server configuration you should see predefined values already in the correct fields If not please check the AVG Admin Server settings or fill in your custom values If you want to receive reports directly as an attachment enable the Send report as attachment checkbox If you do not select to receive the report as an attachment you will only receive a notification email and will have to review the report manually within the AVG Admin Console Once ready proceed to the final screen by pressing the Next button In the next screen check if all settings are correct and complete the process by pressing the Finish button 6 8 3 Generated Reports This group contains a list of all curre
232. ttings Step 1 3 Please enter parameters needed for installation of AYG on stations License information Name default system value from target station will be used I Company default system value From target station will be used F License After clicking the Next button the wizard will check the license number relevance and signature of the installation package This process can take some time to complete Help License number change lt lt Back Cancel Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and or Company checkboxes and fill in the appropriate values Use the License number change button to input a new license number for AVG installations HE ava 8 2 2 Creation of AVG Installation Script ANG Network Installer Wizard Creation of AVG installation script Step 2 3 Select where the installation script should be created If the latest AVG installation package is not located there it will be downloaded From the Internet Select where you want to store the installation script Portable data storage medium USB drive ri Refresh Y C Folder network drive with write access rights E lt lt Back _net gt gt Cancel In this dialog you need to choose where the installation script will be saved If the location does not contain the latest AVG installation package the wizard will try to dow
233. u2252525255unuuuuuunununununnn 58 5 1 AY E 010 00 ee eee eee eee eee eee eee eee eee eee eee eee 58 5 2 Installation M thod sss ttt terete e tence eee e eee eee eee een e eee e eee ee eens nee eeeeneeeeeeeeneaeaeereneanae 59 5 3 Remote Network Installation tt ttre t eet e teen e eee en eee eee ences eee e nese eee neeeeeneeteaeueeneneanee 60 5 4 Remote network installation final steps ERA AAALERLAARRLADARAL AR LRARLR RARER ADD REAR AAD ERATOR 72 5 5 Creation of AVG Installation Script E E ein nr AEA my BU Rm OR ina E E E EAE 74 6 AVG Admin Console iisrcrrriii ices ecwawesas tia idecas acca rea dadatwcadea vad ucueesvetendendea danse idewaneeed 82 6 1 What is AVG Admin Console iis 0 eeces te cccccecessccecceeenevesccere NAAA ENAA AENA ENA 82 6 2 AVG Admin Console Interface OVErVidW ttt ttt ttt teen rene ne eee ee cence een eneeeeeeenee eee eneeeeeeeenaee 83 6 3 Synchronization PFOCESS ttt t treet e eee cence eee renee eee eee eee eee eee een eee eee 95 6 4 StQtiONnS sect teeta eee 97 6 5 Servers titre t ttt e teen e cence eee e eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee 100 6 6 SCAN FESUIES ttt ttt teen eee ener eee eee eee eee nee eee eee nee nee eee eee eae eeeneeeas 109 6 7 NOtCifiCACIONS teeter nee eee nee eee eee eee eee ee eee eee eee eee eee eae e etree 112 6 8 Graphic Reports CCTeLiT eC eee CeCe CP ECCT LeeLee eee ee eee eM eee ceric 115 6 9 LICENSES tte t ttt tence ene cence eee eee eee eee eee eee eee eee eee eee ee
234. ually If you require more people to access AVG Admin Console and administer stations settings on a different level you can also create various user accounts with miscellaneous access rights To manage access to the AVG DataCenter va AVG Admin Console navigate to the DataCenter upper menu HE ava and select AVG DataCenter settings item More information on this topic is available in the How to How to manage access rights chapter 11 3 Converting the AVG DataCenter to a Different Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export Import functions From within the AVG Admin Console it is possible to export the AVG DataCenter to a portable text format menu DataCenter Database Export and import the data during the AVG Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 11 4 Web Interface The AVG Admin Server offers a web interface with overview of its status roles details and other information You can access the status pages by entering the connection string into your favorite internet browser http localhost 4158 Where localhost represents your AVG Admin server address and 4758 is a default port number Except basic information DataCenter and UpdateProxy roles
235. understandable that stations with AVG 2013 and stations with older AVG 2012 require different updates from different update servers Therefore you can choose these servers separately using two stand alone tabs If you for some reason do not wish to download Anti Spam updates uncheck the Allow downloading of Anti Spam updates item This checkbox indicates that Anti Spam updates will be downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter If you need to change any of these servers you have the following options Press the Add button to define additional update server x Server Enter the complete server address into the URL field including http prefix and port number if other than 80 The following buttons are also available Edit for changing the address of the selected server SF ava Delete for deleting the selected server address Default for resetting values of the current dialog to default ones The servers are listed by priority The first one always has the highest priority i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a Selected server up Move Down to move a selected server down Once finished click the Next button to continue AYG Admin Serve
236. ur DataCenter database status There exist two possible cases either the DataCenter database will be up to date or outdated In the first case you will experience these two options Keep existing DataCenter database This option will leave the database untouched Select this option if the database version is up to date and you need to preserve its contents Create new empty DataCenter database Select this option to create completely new database the originally stored data will be lost We strongly recommend to backup the DataCenter database before proceeding On the other hand if the DataCenter database will be outdated you will be asked if you wish to update the existing one or create a new one e Update existing DataCenter database This option will update the database to the current version Select this option if you need to preserve the database contents AYG Admin Server Deployment Wizard AVG Data Center role Database update creation Your AYG Data Center database version is up to date You can keep existing database Another option is to create a new empty database Database setup options Keep existing AYG Data Center database Create new empty AVG Data Center database Help lt lt Back f Ne m In the next step you can optionally check the Username and Password checkboxes and fill in your preferred user name and password that will be required each time you launch the AVG Admin
237. usiness Edition 2013 Installation In order to be able to remotely install AVG on stations you must first install AVG 2013 Remote Administration and its components The whole process consists basically of two steps Components Installation Deployment process Note It is strongly recommended that you go through the following chapters first to get a general overview of the AVG AntiVirus Business Edition 2013 installation possibilities so that you can set the configuration that best suits your needs Especially check the Where to Install and Deploy and Components Overview chapters AVG AntiVirus Business Edition 2013 can be launched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website www avg com ww en download Note There are two installation pack ages available for your product for 32bit operating systems marked as x86 and for 64bit operating systems marked as x64 Be sure to use the correct installation pack age for your specific operating system Before installing AVG Remote Administration visit the AVG website and check for the latest installation file 2 1 Components Overview Below you will find a brief overview of all components 2 1 1 AVG Admin Server Deployment Wizard This wizard will help you to deploy AVG AntiVirus Business Edition 2013 onto your server or divide it across multiple servers 2 1 2 AVG Netw
238. ut AYG to a file Select all stations Select stations without AYG Bis is not installed Selected Refresh irra lt lt Back Cancel Right click to view additional options Retrieve the installation log this option will try to obtain the installation log from the station if available Export stations without AVG to a file this option will create a file with list of stations that do not contain AVG installation Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG already installed or where AVG could not be detected The Refresh button will reload the state of all stations in the list by scanning them again Continue to the Remote network installation final steps chapter and complete the remote installation process SF ava 4 4 4 Select a Single Station If you choose to install AVG remotely only on a single station the following dialog will appear Enter a single station xj Enter a computer name or IP address The wizard will try to find the computer in your network and check AVG installation on it Find computer according to Computer name _ IP address 127 0 0 1 OK Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clic
239. vanced mode at the beginning of the wizard If the option is not selected the program will run in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will include AVG information and parameters needed for proper and comprehensive functionality 4 1 Recommendations for Components Before installing AVG on stations please review the following recommendations regarding individual components Note The basic mode of the AVG Network Installer Wizard does not allow selection of individual components for installation To choose custom components you wil need to use Advanced mode of the Wizard More information can be found in the AVG Network Installer Wizard Advanced mode chapter The following AVG components are designed only for use on regular workstations AVG Firewall e AVG Online Shield AVG Personal Email Scanner The above components were not tested under a server load If installed on a server operating system such as ISA proxy email server terminal server etc the components might cause issues with server communication To avoid these issues it is not recommended to install the mentioned components on a server operating system AVG Surf Shield This component uses a special driver that may require the computer restart in order to successfully update itself Therefore installing it to
240. ve feature mode maintenance modes Uninstall Add Remove features or Reinstall Repair 1 starts Repair mode 2 starts Uninstall mode DisableScan Disables all default scan plans after installation KillProcesseslfNeeded Kills processes that prevents installation Below is the list of available feature component values for InstallFeatures and RemoveFeatures parameters Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a license number and in some cases plug ins on other software that must be present on the target PC fea_OnInSc AVG Online Shield LinkScnFea AVG LinkScanner fea_SrchSrf_ Surf AVG Surf Shield AVG fea_AntiRk AVG Anti rootkit fea_SysTool AVG System tools LanguagesFea All languages or languages allowed for the product EmailPluginsFea AVG email plug ins fea Emails_ Bat AVG Email plug in for TheBat fea_Emails_ Outlook AVG Email plug in for Microsoft Outlook fea_Emails__ Thunder AVG Email plug in for Mozilla Thunderbird fea_Emails EMC AVG Email scanner fea_AntiSpm AVG Anti spam fea_Office Plug in for MS Office 2000 2007 fea_SrvAddl_ ExAS AVG Anti spam for MS Exchange Server fea_SrvAddl_ ExSmtp Email scanner for MS Exchange Server SMTP TA fea_SrvAddl__ExRte Email scanner for MS Exchange Server Routing TA fea_SrAddl_ExVS Email scanner for MS Exchange Server VSAPI fea_SrvAddl__Shrp File scanner for MS Sharep
241. ver workload 0 0 Non Compliant stations Clicking the Non Compliant stations link will open a browser window with the list of stations in that state Clicking the Options icon SS opens a login screen for AVG DataCenter Remote Administration Enter the connection string to AVG Data Center in the folowing form lt server_name gt lt port gt localhost 4158 E Login OK Cancel Use the form to quickly connect to a different DataCenter and display adequate results within the gadget HE ava 10 How to This chapter describes how to do selected tasks in AVG AntiVirus Business Edition 2013 Currently covered topics How to connect stations to AVG DataCenter How to migrate stations from to different Datacenter How to synchronize stations How to solve update related issues How to change user interface language How to use Microsoft SQL Server database system How to Control station users actions Requests handling and status messages How to manage access rights How to maintain the DataCenter database List of AVG Setup Parameters Note If you experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the correct answer in the FAQ Frequently Asked Questions located at http www avg com ww en 10 1 How to Connect Stations to AVG Datacenter You have basically tw
242. wly chosen database type Continue to the DataCenter Role Databases Overview chapter 3 7 DataCenter Role Databases Overview Below you will find the overview of individual databases supported by AVG AntiVirus Business Edition 2013 3 7 1 Firebird If you have selected the Firebird option there are no further settings needed and you can proceed to the next step Data Import 3 7 2 MS SQL Server Express Edition AVG Data Center role Database system selection m The following database systems can be used by AYG Admin Server Microsoft SQL Server Express Edition We recommend to use the Microsoft SQL Server Express database in networks with up to 1000 stations The database is not a part of AYG Remote Administration installation Help lt lt Back Cancel If you wish to use Microsoft SQL Server Express for storing Datacenter data fill in the following information Computer name defines the name of the station on which SQL Express Edition is installed Instance name refers to a particular SQL Express Edition installation if there is more than one instance installed on the station Administrator s username predefined automatically you do not need to change it SF ava Administrator s password password for the database administrator Database name shows the predefined database name Username type in a preferred new login name for the database
243. y during startup checks if a newer version of AVG Admin Console is available But you can also open this dialog and immediately see if a new version is available You can also use the link in the dialog to directly download the latest installation package To disable the startup checking feature uncheck the Check for updates during startup checkbox Download latest documentation opens your default Internet browser with the AVG website documentation download page Download AVG Rescue CD opens your default Internet browser with the AVG website Rescue CD download page In order to download the product you will need to insert your license number for AVG Rescue CD Product Improvement Program Click to enable or disable your paticipation in AVG Product Improvement Programme that helps us to secure your computers and network even better by regularly analyzing your current needs according to your application usage About AVG Admin Console displays the copyright information and the application database version number 6 2 2 Navigation Tree The Navigation Tree contains all groups arranged in a hierarchical manner A group is a data structure review e g a list of stations with their configuration or scan results table etc The group content itself displays in the Current view in the central table ME ANG Admin Console KONSTANTINSL4158 AVG Data Center View Tools Information amp 2esa72 e
244. y requested by AVG Technical support use the Attach button to choose them now To remove an unwanted attachment select it and use the Remove button If you use proxy server in your network fill in also your proxy server details by opening the Proxy settings dialog To complete the process click the Send button o Generate new report starts the Graphic reports generation dialog Add to group will add the selected station to a group e Remove from group will remove the selected station from an user created group Delete station will delete the station from the AVG DataCenter e Check stations availability a d Check stations availability Sica Station Checking state oy JANFIA 10 6 134 55 Station is offline or firewall is blo This dialog allows you to find out which stations are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the station s name 9 6 2 Station Groups The administrator can define station groups as the need arises All objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a specific station by simply assigning the station into a group Station assignments into groups make admini
245. you to increase the priority of a server Move down allows you to decrease the priority of server You can also check or uncheck certain entries The AVG Admin Server will consider only checked entries Download Anti Spam updates lf you do not wish to download Anti Spam updates uncheck this option Note Anti Spam updates are downloaded directly from the Mailshell servers Additional information about the Anti Spam updates can be found in the Configuration Shared Settings for Stations Groups Anti Spam chapter Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server checkbox and enter your proxy server Address and Port number If the server requires login for successful connection check the Authentication checkbox and fill in the username and password HE ava 9 3 4 E mail tab This tab offers the following options ie AVG Admin Server settings General AVG Data Center UpdateProxy E mail Message header To i Copy TO Blind copy FO From a Reply to TO Subject O O Server for sending e mails SMTP SMTP server Do O O SMTP port se SMTP login O OS SMTP Password aa Send test e mail Help OK Cancel To be able to send Graphic reports by email or receive notifications you need to configure this tab first Note The crucial fields to be filled are located in the Server for sending emails SM

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