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1. Four B1426 CENTRACOM Comparator interface cards are not included and may be needed ASTRO TAC AIB HIB 232 amp MCNRCD FOR PC 8 RX L1959 229 4 394 00 Order the above to connect an 8 port ASTRO TAC to a console using 1 DOS based CRT display DIGITAC CIB HIB 232 amp MCNRCD FOR PC 8 RX L1955 229 3 674 00 Order the above to connect a DigiTAC with a maximum of 8 Receivers to a console using a DOS based CRT display SPECTRA TAC CIB HIB 232 amp MCNRCD FOR PC 8 RX L1957 229 3 674 00 Order the above to connect a Spectra TAC with a maximum of 8 Receivers to a console using a DOS based CRT display MCN Server 8000 amp Client Software For MLC 8000 and GCM 8000 IP Comparators IP based solution certified for use with ASTRO 25 7 x Networks MCN SERVER 8000 SW LIC FOR 4 MOTOROLA IP COMPARATORS DDN1289 229 9 556 00 amp 4 CLIENTS MCN SERVER 8000 SW LIC OPT FOR 1 ADD L MOTOROLA GCM DDN1287 229 910 00 8000 OR MLC 8000 MCN SERVER 8000 SW LIC OPT FOR 4 ADD L MOTOROLA GCM DDN1288 229 2 100 00 8000 OR MLC8000 MCN SW LIC OPT CLIENT EXPANSION FOR 4 ADD L CLIENTS DDN1295 229 2 765 00 MCN SERVER 8000 amp CLIENT SOFTWARE MAJOR LEVEL 1 DDN1292 229 3 332 00 UPGRADE MCN SERVER 8000 amp CLIENT SOFTWARE MAJOR VERSION DDN1291 229 4 990 00 LEVEL 2 UPGRADE MCN SERVER 8000 MANUAL DDN1290 229 28 00 MCN SW LIC OPTION MULTI NI 4 ADDS SUPPORT FOR 4 HIB DDN1294 229 2 100 00 IPS HIB IP UNIT TO CONNECT TO LEGACY MCN NETWORKS AND DDN1293
2. One AIS is required for each ASTRO 25 IP Digital Logging Recorder used on the system Consult AIS price pages for a description and ordering information Redundant models ordering criteria that must be met when these models are ordered _ The logging recorders must record in parallel i e record exactly the same audio In a parallel recording system you must have TWO AIS and VPM There is a one to one relationship between the logging recorder and the AIS VPM The logging recorders must be in the same physical building The logging recorders must be installed at the same time a return visit for the configuration of either recorder will require additional installation fees When purchasing redundant recorders at least one of the Inform additional database DDN1112 is ordered to allow Inform Lite access to both recorders A second one is required if there are three recorders that you require access to Inform Lite can support a maximum of 4 database licenses total To integrate more than three devices the system has to be upgraded to the full Inform application Warranty amp Support Pricing includes first year SILVER warranty maintenance Monday Friday 8 5 Except International NICE provides 8x5 technical phone support and NICE or its participating dealer provides M F 9AM 5PM local time same day remote access support for Level A amp B severity issues during the warranty period NICE requires remote access to meet publi
3. Ordering Instructions MCC 7500 IP Logging Recorder Package amp Required Recommended Items mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Page 4 of 8 Each MCC 7500 IP Logging Recorder includes the following items DL360 G8 server A7 13 or later releases two HP StorageWorks Rack Mount kits Mounting Rails Kit 4 Post one Inform Lite Concurrent User License in A7 11 or later Radio System AIS Client Software Internal Storage up to 75 000 Channel Hours Dual DAT160 Tape Drives Dual DVD RAM Drives shipped prior to Q4 2009 DAT160 Tape Drive CLS database archiving Software Administrator and Supervisor License one each All specifications are subject to change Anti virus software should be ordered separately see Network Security Price Page NICE will assist with the initial installation of the software The customer is responsible for keeping the antivirus software current An Uninterruptible Power Supply UPS is strongly recommended for use in any logging recorder installation These are not supplied as part of the logging solution and are expected to be supplied by the customer Windows Supplemental Configuration A selection is REQUIRED for any logging recorders used on ASTRO 25 7 4 systems or later Either T7448A or T7449A is required to be ordered for every box one for each logging recorder replay station etc
4. and much more Register at www extranice com Please contact Greg Vasilopoulos in product marketing with additional questions General Information Description Nomenclature APC Price INFORM R6 1 TURNKEY BUNDLE SERVER 10 CHANNEL LIC 1 RECON 1 MONITOR TT2672 229 29 254 00 This bundle includes no installation or training services The reconstruction and monitor licenses are concurrent licenses Order TT05786AA if additional channel capacity is required beyond the 10 channel licenses shipped in the bundle NICE TURNKEY INFORM RESILIENCY BUNDLE SERVER SW TT2691 229 35 828 00 The TT2691 includes everything in the TT2672 with the exception of channel licenses Channel licenses and user applications are not required to be purchased with resiliency bundle since it is a stand by solution utilized when the primary Inform server is not available NICE INFORM LITE BUNDLE FOR ONE LOGGER TT2690 229 5 078 00 This provides one concurent replay license and the Inform Lite software It does not include services or training These must be ordered separately Options MCC 7500 IP Logging Recorder amp NiceLog Bundles Description Nomenclature APC Price ADD ADDITIONAL 10 INFORM CHANNEL LICENSES TT05786AB 229 1 860 00 Accessory Items MCC 7500 IP Logging Recorder amp NiceLog Bundles Description Nomenclature APC Price ADD ADDITIONAL 10 INFORM CHANNEL LICENSES DDN1714 229 1 860 00 Each trunked radio channel and each phone line require a license Order
5. part number DDN9748A can be ordered This is a black shelf Installation 1 Installation is ordered separately from the ECAT DQ models Verint cannot process the equipment order without the services PO installation training and maintenance 2 Verint requests the PO for services product 8 weeks prior to installation 3 Equipment can be staged in CCSi make sure that the Verint sales rep is aware of any staging requirements 4 Atrained Verint technician will install the TLR CAS and or telephone recorder at the customer site Installation occurs Monday Friday 8 5 and includes 1 Basic training 2 Rack and stack of hardware installation and testing 5 n North America installation is coordinated through the appropriate Verint channel manager who will engage the proper resources to ensure a smooth installation For geographies outside of North America engage a Verint Executive contact above Warranty amp Support 1 All Verint models in ECAT include 24x7 on site 1st year warranty support 2 Additional years of support must be ordered separately 3 Verint requests remote access in order to provide optimal response Upgrades amp Expansion mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL 2 17 2015 Logging Solutions Verint Recording Solutions Page 6 of 8 1 Contact Verint for upgrade quotations Verint does not require an upgrade of the logging recorder for releases 7 7 through 7 15 Ve
6. 229 3 066 00 GPIO MODULES MCN 8000 Ordering Guide MCN 8000 Brochure mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm MONCTR 2 17 2015 Dispatch Solutions Monitoring and Control Network Options ASTRO TAC Comparator ADD POWER SPLY 120VAC US CAN Z491 ADD POWER SUPPLY 230VAC EUROP Z492 ADD MOUNT RACK ACIS IIB 8 RX Z493 Compatible with the L1953 or L1959 only ADD MOUNT RACK ACIS IIB 16RX Z493 Compatible with the L1954 only ADD MOUNT RACK 8 RX Z493 Compatible with the L1955 or L1957 or L1959 only ADD MOUNT WALL ACIS IIB 8 RX Z494 Compatible with the L1953 only ADD ASTRO SOFTWARE LICENSE Z255 This will provide an ASTRO VSELP Software License agreement ADD ASTRO IMBE LICENSE Z708 This will provide an ASTRO IMBE Software License agreement DIGITAC Spectra TAC Comparator ADD POWER SPLY 120VAC US CAN Z491 ADD POWER SUPPLY 230VAC EUROP Z492 ADD MOUNT RACK 8 RX Z493 Compatible with the L1955 or L1957 or L1959 only ADD WIRING MOUNTING DIGITAC 8 Z496 Compatible with the L1955 only ADD PUNCHBLOCK WIRING 8 RX Z550 ADD WIRING BLUNT CABLE 8 RX Z495 Accessories MCN Spare Modules CIB COMPARATOR INTFC MODULE CDN6121 AIB ASTROTAC INTERFACE MODULE CDN6119 IIB 1 0 INTERFACE MODULE CDN6120 MCNRCD STD SOFTWARE LICENSE W HIB 232 MOD CDN6122 Spare Power Supplies POWER SUPPLY MCN120 VAC CDN6116 Spare Mounting Brackets RACK MOUNT QUAD SIZE A CDN6112 WALL MOUNT KIT SIZE
7. 38 110 00 CENTRAL ARCHIVE SERVER BUNDLE TT2811 229 17 022 00 Options TLR Options Select System Release mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL 2 17 2015 Logging Solutions Verint Recording Solutions Description Nomenclature ADD TLR FOR USE ON 7 14 SYSTEMS TT05975AA ADD TLR FOR USE ON 7 15 SYSTEMS TT05976AA Talk Group Options Description Nomenclature ADD TRUNKED RADIO TALKGROUP 1 PER TG TT05973AA Hardening Encryption Management Options Description Nomenclature ADD DOD IA HARDENING PRODUCTION PROCESS TT05972AA ADD ENCRYPTION MANAGEMENT 1 FOR EVERY TG TT05974AA CAS Telephone Recorder Options Hardening Encryption Management Options Description Nomenclature ADD DOD IA HARDENING PRODUCTION PROCESS TT05972AA ADD ENCRYPTION MANAGEMENT 1 FOR EVERY TG TT05974AA Server Upgrade Options Description Nomenclature ADD UPGRADE 5000 SERIES SERVER TO SQL TT05969AA Accessories APC 229 229 APC 229 APC 229 229 APC 229 229 APC 229 Windows Supplemental Configuration Required on Astro 25 7 4 or Later Systems Description Nomenclature WINDOWS SUPPLEMENTAL FULL CONFIG T7448 WINDOWS SUPPLEMENTAL TRANS CONFIG T7449 TLR Accessories Items Description Nomenclature TRUNKED RADIO TALKGROUP 1 PER TG DDN2020 ENCRYPTION MANAGEMENT 1 FOR EVERY TG DDN2021 SPARE PARTS KIT 5000 SERIES MAX PRO QUADCORE FOR DDN2022 VOIP AND TLR CAS Telephony Recorder I
8. A CDN6113 MNTING BRACKET CIB DIGITAC CDN6114 Parallel Input Output Cables mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm MONCTR 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 Page 3 of 4 69 00 228 00 245 00 320 00 99 00 195 00 400 00 400 00 69 00 228 00 99 00 239 00 146 00 36 00 962 00 1 900 00 962 00 2 792 00 66 00 92 00 21 00 180 00 2 17 2015 Dispatch Solutions Monitoring and Control Network CBL ASSY 25 PR MALE MALE 25 FT CABLE ASSY 25 PR M NONE 25FT CBL ASSY 25 PR MALE MALE 10 FT PUNCH BLOCK DUAL 25 PAIR Serial Cables CABLE KIT HIB PC AT XT 6 FT HIB MODEM 3 SERIAL CABLE CBL ASSY AIB COMPARATOR 10 FT CDN6130 CDN6135 CDN6129 CDN6118 CDN6132 CDN6149 CDN6131 Network Cables and Terminators CABLE ASSY NETWORK 9 INCHES CABLE ASSY NETWORK 3 FT CABLE ASSY NETWORK 10 FT CABLE ASSY NETWORK 25 FT CABLE ASSY NETWORK 100 FT CBL ASSY NETWORK 100 FT PLENUM NETWORK TERMINATOR STANDARD 78K SYSTEMS COUPLER NETWORK CABLE FEM FEM Manuals MCN SYSTEM PLANNER CIB HARDWARE GUIDE HIB 232 HARDWARE GUIDE AIB HARDWARE GUIDE IIB HARDWARE GUIDE RCD DOS SOFTWARE GUIDE MCN SERVER 8000 MANUAL Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm MONCTR CDN6123 CDN6124
9. APC Price 8 CHANNELS ANALOG INTERFACE DDN1707 229 0 00 8 CHANNELS DIGITAL INTERFACE AVAYA DDN1708 229 0 00 8 CHANNELS DIGITAL INTERFACE NORTEL DDN1709 229 0 00 SUMMED E1 TRUNK SINGLE E1 TRUNK 30 INPUT CHANNELS DDN1710 229 0 00 Miscellaneous Description Nomenclature APC Price Z420 LOW TIER WORKSTATION WINDOWS 7 TT2538 708 2 550 00 Provides a HP Z420 computer with the Windows 7 64 bit operating system a keyboard and amouse Does not include a monitor or any application software Not compatible with GPIOM based MCC 7500 consoles it doesn t have enough PCI slots and doesn t support Vista or XP O Ss Does not support Hardware Encrypt Key Mgmt on MCC 7100 ACTIVITY DETECTION BY EXTERNAL TRIGGER SQUELCH PER DDN1705 229 2 000 00 24 INPUTS 600 OHM IMPEDANCE ON ANALOG INPUTS PER 24 INPUTS DDN1706 229 100 00 SUPPORT FOR MDC1200 PER CHANNEL DDN1711 229 300 00 SNMP MANAGEMENT APPLICATION DDN7532 229 2 400 00 17 LCD DRAWER W KEYBOARD amp MOUSE KVM 16 PORTS DDN8325 229 6 500 00 CABLES 19 INCH BLACK SHELF DDN9748 207 249 00 Black shelf for use with a 19 2 post rack mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICELOG 2 17 2015 Logging Solutions HDL Plus Page 5 of 5 CREATIVE LABS INSPIRE A60 CDN6673 708 46 00 Creative Lab speakers includes 110V AC power supply NiceStorage Center NiceStorage Center solutions listed below are for single logger applications only If more than on
10. CDN6125 CDN6126 CDN6127 CDN6128 CDN6115 CDN6133 CDN6134 CDN6109 CDN6110 CDN6107 CDN6108 CDN6111 DDN1290 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 229 Page 4 of 4 98 00 81 00 86 00 125 00 12 00 42 00 74 00 21 00 21 00 21 00 38 00 92 00 200 00 12 00 12 00 30 00 20 00 20 00 20 00 20 00 28 00 28 00 2 17 2015 Logging Solutions Dual Instant Recall Recorder Page 1 of 4 SOFTWARE BASED DUAL INSTANT RECALL RECORDER Ship Card General Information The Dual Instant Recall Recorder IRR software CD format allows users to record two channels radio telephone radio and telephone conversations digitally on a personal computer the software can also be configured to operate as a single channel IRR The system uses an individual PC where the recording files are stored on the PC s hard drive The Instant Recall Recorder keeps a database of all recordings which allows for convenient point and click search and playback of any recordings Once the software is installed on your PC the functions are controlled through a Graphical User Interface GUI icon In addition the Instant Retrieval Recorder has numerous special features such as the ability to attach text documents to recordings a security system multiple playback which allows the user to playback more than one recording at the same time and real time audio
11. Plus Page 3 of 5 CastleRock SNMP Management Devices that reside on the Customer Enterprise Network CEN such as the HDL Plus send SNMP traps as the methodology for communicating system alerts CastleRock is an SNMP management application to receive manage and interpret these alerts CastleRock can be configured to e mail alerts If the customer does not have an SNMP management application CastleRock is highly recommended or the customer will have no system alerts Description of HDL Plus Accessory Items Dual Hot Swap AC Power Unit The recorder may be run from a 100 250V AC power source and is a mains only unit comprisin two separate PSUs each with its own AC connector and a monitor board If one PSU fails the other takes over The recorder may be run from a 100 250V AC power input and has no DC capability Rail Kit for 4 Post Rack or Cabinet To install an HDL Plus in a 4 post rack or cabinet order this sliding rail kit for mounting There is no mounting accessory for 2 post racks The owner of the rack will need to supply a shelf 17 Monitor Mouse Keyboard and KVM Switch Collapsible monitor and 16 port KVM with cables Storage Center Bundle The Storage Center bundle provides the software and hardware to archive audio to a network server The software will allow customers to manage the process set up automated archive rules for passing audio from the logger hard drives to the storage device The server provides for 1 8TB of sto
12. Server license for Version 5 Mounting Rail Kit 4 Post Insight Center license for replay unlimited Internal Storage up to 75 000 channel hours dual Blu ray backup drives Software Administrator etc All specifications are subject to change General Notes 1 The Verint solution is certified and hardened for use on the RNI starting with the ASTRO 7 14 release Non certified supported amp validated configurations on CEN based deployments of one or more components is available as customer requirements dictate for pre 7 14 releases 2 There is no additional charge for search and replay access Incident Reconstruction software is bundled into the core package Search amp replay workstations are purchased separately 3 Verint TLR specifics 1 Each Verint TLR requires an Archiving Interface Server AIS 2 Verint TLR s are priced configured by talkgroup as opposed to talk path 1 The Verint TLR can support up to 240 talk groups per TLR 2 Select the number of Talk Groups TT05973AA required It is good to order a few extra to account for unexpected requirements during deployments 3 The Verint TLR is not generally used to record telephone inputs If required contact Verint to determine feasibility 4 If Encryption is required order TT05974AA for each talk group being recorded 5 Select the system release identifier for certified solutions 1 TT05975AA ADD TLR FOR USE ON 7 14 SYSTEMS 2 TT05976AA ADD TLR FOR USE O
13. V 40 DDN9655 Model to be ordered if existing IRR software is out of the warranty beyond 1 year and needs to be upgraded This model provides for IRR release 40 SR1 This can be used for Astro 25 7 5 through 7 9 It is required for Astro 25 7 7 systems or later XP no longer supported after 7 7 release This is also the current supported version for MIP 5000 Release 2 0 and MCC5500 Release 2 05 Purchase one of these for each PC running IRR that needs to be upgraded INSTANT RECALL RECORDER IRR SOFTWARE UPGRADE DDN7994 Model to be ordered if existing IRR software is out of the warranty beyond 1 year and needs to be upgraded This model provides for IRR release 30 SR2 This is the release used for Astro 25 7 2 amp 7 4 Itis used for the MIP 5000 Release 1 0 amp MCC 5500 Release 2 04 Purchase one of these for each PC running IRR that needs to be upgraded Individual Items Description Nomenclature TELEPHONE ADAPTER DDN6489 Used with most telephone styles provides a simple means of connecting your Computer Sound Card so that it can monitor both sides of all conversations that take place on the handset or headset of your telephone Automatically starts recorder when handset is lifted CABLE FOR TELEPHONE ADAPTER DDN6490 Cable RJ 11 to 1 8 mini plug Allows connection from the Telephone Adapter to the PC HOOK SWITCH CABLE FOR MIDI PORT DDN6491 Used to send a signal that triggers the Instant Recall Recorder software to s
14. a channel license component so bundles are set based on the total number of recording channels in the solution The Inform bundle includes the following e NICE Inform Server Module License The first 10 Inform channel Licenses e 1x NICE Inform Reconstruction Concurrent User License e NICE Inform Monitor Module License e 1x NICE Inform Monitor Concurrent User License NICE Inform Server Hardware MS SQL CAL licensing per user First Year Warranty Monday through Friday 8 5 local User Manual CD Notes Channel Licenses Are based on every recording channel in the system For example if the recording system included a 10 simultaneous call MCC 7500 IP Logging Recorder and a 64 channel HDL Plus the Inform Licensing would require 80 channel licenses NICE Inform Users Concurrent licensing is defined as the number of simultaneous users the solution can support Any number of users can be defined in the system The concurrent user licenses define how many of those users can access the system at any one time Add 10 Channel Inform License Upgrade Option The Inform bundle includes the first 10 channel licenses To go beyond 10 channels simply add the appropriate number of these bundles TT05786AA Inform Resiliency Bundle Option This is used to create implement a hot standby or secondary Inform server with appropriate licensing The secondary server receives Inform database back ups from the primary server on a regular basis In t
15. at the same time as an ASTRO upgrade The Verint logger will keep recording through the upgrade and can e upgraded at a time conveniently after e Talkgroup Pricing Verint prices systems by talkgroup not by talk path e Multimedia Call and Screen Recording Audiolog provides full time recording selective recording recording on demand and dial in recording across digital and analog telephones trunked and conventional radio systems telephone lines and trunks IP phones short message service SMS and PC screens In addition to recording interactions Audiolog can tag them with information from radio ANI ALI CTI ICCS CAD SMS and GIS systems to facilitate incident reconstruction e Secure Storage and Retrieval Audiolog provides Insight Center a powerful browser based set of tools to search for and play recordings directly from the desktop Captured interactions can be retrieved according to a wide variety of criteria from date and time to caller ID call taker name DNIS CAD incident number radio ID talkgroup or ANI ALI You can also reconstruct events and scenario by playing back multiple interactions simultaneously all from a single workstation Playback and monitoring rights help secure recordings from unauthorized access and digital fingerprinting shows when a voice or radio recording has been tampered with Optional AES 256 encryption protects voice and radio data Audiolog can retain large volumes of calls online as well as arch
16. configuration providing up to 75 000 on line channel hours of storage dual DAT160 drives for audio a single DAT 160 drive for CLS 6 hot plug redundant fans dual redundant power supplies two HP 1U SCSI rack mount kits and Windows Server 2008 R2 starting with the A7 13 release The 10 simultaneous call recorder is scalable with the ability to add capacity with the purchase of additional call licenses The MCC 7500 IP Logging Recorder works in conjunction with an Archiving Interface Server AIS utilizing an API that allows the recording system to specify which talkgroups and conventional channels will be recorded Because this API allows call control data to be passed to the recorder system Motorola s recording solution provides unique capabilities Customers have the ability to e See a call originator s unit ID and or alias e See the type of call initiated talkgroup emergency conventional e See when certain radio events occurred emergency acknowledgement knockdown changes in frequency or PL selection etc The following types of radio system calls are capable of being processed via the AIS and recorded on the logging recorder Conventional PTT Call Trunked Talkgroup Call Trunking Announcement Group Call Trunking Emergency Call The following types of trunking radio system events are capable of being processed via the AIS and recorded on the logging recorder Call Alert Emergency Alarm Emergency Acknowledge Emergency Knoc
17. etc Watson s 3 year warranty is comprehensive and provides customers with investment protection Ordering Requirements Ordering Instructions 1 Motorola sales rep or MR contact a Watson sales coordinator for an initial consultation Watson reps assist in gathering information from the clients measuring the rooms assimilating the inventory and supplying scale drawings from a project manager assigned to the customer 2 Watson will generate a quotation using Motorola list DNUP pricing based on the customer requirements 3 Once the customer signs off on the drawings and color selections Watson will provide the dropship buyer with quotations and signed documents At that time the buyer will create a Motorola DQ model number in COF Watson Project Coordinators By Territories Lisa Dotterweich Phone 800 426 1202 Ext 261 Fax 360 394 1323 Email Idotterweich watsonfurniture com Territory Canada INTERNATIONAL AZ CA CO NM UT WY NV DE Eastern MD NJ Eastern PA CT MA ME NH RI VT mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm WATSON 2 17 2015 NiceLog Logging Recorder Page 3 of 3 Jeremy Nixon Phone 800 426 1202 Ext 286 Fax 360 394 1323 Email jnixon watsonfurniture com Territory AL FL GA MS NC SC TN DC MD VA Kelly Dowling Phone 800 426 1202 Ext 207 Fax 360 394 1323 Email kdowling watsonfurniture com Territory AK HI IA ID ILKS MN MO MT ND N
18. hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone If Dual IRR functionality is required a second sound card should be ordered DDN1895 SOUND BLASTER AUDIGY RX If Dual IRR is required on a server then a second sound card DDN1895 SOUND BLASTER AUDIGY RX must be ordered mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm INSRECA 2 17 2015 Logging Solutions Dual Instant Recall Recorder Description Nomenclature DUAL IRR SW USB HASP W LICENSE SOUND CARD amp SPKRS DDN1244 V45 Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key Sound Blaster XFl Xtreme sound card MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone In this configuration the PC s on board sound card is used in conjunction with the sound card included in this package With servers if Dual IRR functionality is required sound card DDN6493 Audigy SE must be ordered since servers do not ship with an on board sound card A pair of speakers is also included to hear the playback of audio from the telephone and radio lines APC 229 Page 3 of 4 Price 2 935 00 Instant Recall Recorder For Use On MIP 5000 Release 2 0 MCC 5500 Rel 2 0
19. monitor which allows the user to listen to the last ten minutes of a recording in progress without being required to stop recording to be able to listen The Instant Retrieval window allows the user to immediately access the recordings The Instant Retrieval window initially opens on the newest recordings but allows access to any recordings on the system The recording can also be saved to the WAV file that the user specifies This is useful if the user wants to save a specific recording to a CD or hard disk The product ships standard with a USB version HASP Key PC Requirements 1 This program can run on either Windows XP SP2 or later Vista SP1 or later or Windows Server 2003 SP1 or later or Windows 7 all dependant upon the version purchased see below system releases supported Motorola has certified this product cohabiting with MCC 5500 MCC 7500 Dispatch consoles and Gold Elite Elite on Windows 2000 and XP Motorola has certified this product cohabitating with MCC 7500 and Gold Elite on Vista for ASTRO 7 5 Gold Elite Operation on SmartZone 4 1 ASTRO 25 6 0 6 5 Motorola has certified the Instant Recall Recorder in the ASTRO release and it supports XP Vista or Windows 7 release dependent 2 A minimum of 500 MB of free hard disk space 2 GB free space recommended to install the program and have some room for recording data files If your are installing the program on a computer s hard drive but will be storing the dat
20. remain operational with full availability to audio files In this configuration internal audio storage is reduced to 48 000 hours RAID 5 Resiliency Adds a RAID Controller and a third drive to the logger to configure the internal hard drives with the third drive used for data redundancy In the event of a single drive failure the logger will likely remain operational with full availability to audio files In this configuration internal audio storage is reduced to 34 000 hours Activity Detection By External Trigger Triggering recordings using call start stop signaling from a 911 phone system such as Intrado Positron or Cassidian Each board can support up to 24 phone positions This is utilized when the customer is drawing an analog feed for each telephone on the 911 system i e not to be used fro VoIP interfaces 600 Ohms Impedance Interface add on for analog feeds using 600 Ohms Each board can support up to 24 audio inputs MDC 1200 Interface Provides call data radio ID for analog audio associated with an MDC1200 One needs to be ordered for each audio feed 4 Wire Interface for Analog Feeds For analog radio and telephone feeds that are 4 wire order one of these for every 12 audio sources Note that there are some configuration considerations with this feature It is best to consult with NICE Systems prior to quoting mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICELOG 2 17 2015 Logging Solutions HDL
21. schedule a final commissioning Please note that scheduling for NICE at CCSI or in the field is 8 10 weeks lead time IMPORTANT For recording solutions that include an MCC7500 IP Logging Recorder if the customer desires search playback capabilities on the Customer Enterprise Network CEN there must be a Motorola Firewall between the RNI and the CEN Motorola must configure the Motorola Firewall to allow the Inform server to communicate with the MCC7500 IP Logging Recorder The Motorola field engineering team is responsible for the design of this integrated solution including support from ST s or engineers Selling NICE Inform is a process in selling Value Adds It is highly recommended that a NICE Sales Representative be consulted during the selling process Utilizing a NICE Representative will result in the following benefits o A higher success rate for sales o Reduced chance of configuration error o Improved chances for up sell opportunities o To contact your local NICE Sales Rep please contact David Gutteridge Business Development Manager NICE Systems 416 729 2626 or David Gutteridge nice com Additional Information on NICE products is available from NICE directly at their ExtraNICE business partner portal This site provides Motorolans with access to materials published by NICE on their applications tools and solutions The materials include marketing collateral manuals user installation hardware etc technical notes FAQ s
22. supports audio recording It does not support other media recordings such as video CAD screens Mapping screens etc mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEINF 2 17 2015 Logging Solutions NICE Inform Page 3 of 4 6 Inform Lite requires Windows 7 7 Optional Professional User Training Highly recommended with the Inform Lite application Training can be ordered through the Tigers system Different professional training on site at the customer location are available Contact NICE for a quotation 8 If capacities beyond the Inform Lite limits is required please order the high capacity Inform bundle e General Ordering Guidelines and Information 1 Pricing includes first year SILVER warranty maintenance Monday Friday 8 5 Except International if 24x7 SUPPORT is required please contact the Motorola field CSM for a quotation 2 Anti Virus should be ordered separately The customer is responsible for keeping the antivirus software and Microsoft patches current A list of approved patches and antivirus software are available at the NICE www Extranice com website for telephony equipment residing on the customer enterprise network CEN 3 An Uninterruptible Power Supply UPS is strongly recommended for use in any logging recorder Inform installation These are not supplied as part of the logging solution and are expected to be supplied by the customer SERVICES ARE REQUIRED BUT NOT INCLUDED IN
23. the MKM 7000 Console Alias Manager API requires a license agreement to be executed between the software developer and Motorola Solutions The license agreement and instructions for completing it can be found on the MKM 7000 wiki page The license agreement must be filled out and signed by the software developer A scanned soft copy is then emailed to the following address for signing by Motorola Solutions eric dahle motorolasolutions com After it has been signed by MSI it will be submitted to the Intellectual Property department for invoicing of the license fee 250 00 After receipt of the payment has been confirmed the SDK will be shipped to the developer Please note that the licensing process typically takes around 8 weeks to complete Please plan accordingly The SDK is required when a customer wishes to use the MKM 7000 API to allow 3rd party software to communicate with the MKM 7000 Console Alias Manager The right to use the MKM 7000 API is included with the MKM 7000 Console Alias Manager so no licenses beyond the SDK license agreement are required Technical support for the SDK may be ordered using the QLN3437 Field Add MCC 7500 SDK Technical Support which provides one hour of technical support Multiple quantities of the QLN3437 may be ordered if more than one hour of support is desired The QLN3437 is a billing only item a BB item and therefore must be on a factory order by itself Note that if the QLN3437 is not ordered n
24. 015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEINF 2 17 2015 Logging Solutions NICE NRX Page 1 of 5 NICE Recording NRX Logging Recorder General Information NRX is a full featured compact recording solution designed to meet the needs of first responders Integrated Command and Control Centers law enforcement agencies and small contact centers With its state of the art architecture NRX provides an affordable easy to use and easily maintained solution It comes with a wide range of features and benefits and is designed to meet the needs of organizations seeking a powerful and cost effective recording system NRX bundles utilize standard HP Server hardware with options available for server upgrades The standard server included in the NRX bundles has the following features e Windows 2008 64 bit OS e SQL 2008 CAL licenses e 48 000 hours of on line storage e RAID 1 for the hard drives disk mirroring e Dual redundant power supplies e HP Rail kit for 4 post cabinet NRX can record a variety of audio inputs These include analog inputs phone and radio traditional digital telephones TDM and VoIP telephones all within a single recording chassis NRX also supports CTI integrations for digital and VoIP systems to capture more call data with each recording The NRX comes in two configurations 8 channel and 32 channel base systems Each size comes with a spe
25. 32 bit and 64 bit 2 The user must have Administration privileges at Install time 3 Direct X 9 0 4 MSXML 4 0 5 Internet Explorer 6 Service Pack 1 or later Inform Lite supports the following capacities If greater capacity is required the full version of Inform is required see Inform price page e Maximum of 5 concurrent user licenses total of both Reconstruction and Monitor e Maximum of up to 608 recording resources a resource is defined as a Talk Group a Conventional Radio Channel and or a recording channel in an analog digital logger e Inform Lite can interface to a maximum of 4 databases These databases can be a logger or a Master Primary Inform Server e g 4 loggers or 3 loggers and an Inform server e Inform Lite does not support the Organizer Application and its associated Applications Authentication and Inform Media Player e Inform Lite only supports audio recording It does not support other media recordings such as video CAD screens Mapping screens etc e Inform Lite requires Windows 7 Ordering Requirements The MCC 7500 IP Logging Recorder solution requires a Motorola Archiving Interface Server AIS The AIS model numbers can be found in ECAT under Dispatch Solutions in the Motorola MCC 7500 Products folder MCC 7500 consoles require an MCC 7500 IP logging recorder Starting in the A7 11 system release the NICE Inform Lite product now ships standard with the MCC 7500 IP logging recorders Key Information amp
26. 5 or later Elite MCC 7500 A7 5 to A7 9 systems Description Nomenclature SW BASED DUAL IRR USB HASP WITH LICENSE FOR XP VISTA DDN9617 Kit includes software based Dual Instant Recall Recorder IRR CD for XP or Vista USB HASP protection key MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone If Dual IRR functionality is required a second sound card should be ordered DDN1895 SOUND BLASTER AUDIGY RX If Dual IRR is required on a server then a second sound card DDN1895 SOUND BLASTER AUDIGY RX must be ordered Description Nomenclature SW BASED DUAL IRR USB HASP SOUND CARD amp PC SPEAKERS DDN9618 FOR XP VISTA Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key Sound Blaster XFl Xtreme sound card MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone In this configuration the PC s on board sound card is used in conjunction with the sound card included in this package With servers if Dual IRR functionality is required sound card DDN6493 Audigy SE must be ordered since servers do not ship with an on board sound card A pair of spe
27. C s on board sound card is used in conjunction with the sound card included in this package With servers if Dual IRR functionality is required mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm INSRECA APC 229 APC 229 Price 2 648 00 Price 2 935 00 2 17 2015 Logging Solutions Dual Instant Recall Recorder sound card DDN6493 Audigy SE must be ordered since servers do not ship with an on board sound card A pair of speakers is also included to hear the playback of audio from the telephone and radio lines Software Upgrade Description Nomenclature IRR SOFTWARE UPGRADE TO V46 DDN1613 Model to be ordered if existing IRR software is out of the warranty beyond 1 year and needs to be upgraded This model provides for IRR release 46 This can be used for Astro 25 7 14 or later This is also the current supported version for MIP 5000 Release 4 0 and MCC5500 Release 2 07 or later Purchase one of these for each PC running IRR that needs to be upgraded IRR SOFTWARE UPGRADE TO V 45 DDN1243 Model to be ordered if existing IRR software is out of the warranty beyond 1 year and needs to be upgraded This model provides for IRR release 45 This can be used for Astro 25 7 11 7 13 This is also the current supported version for MIP 5000 Release 3 0 and MCC5500 Release 2 06 or later Purchase one of these for each PC running IRR that needs to be upgraded INSTANT RECALL RECORDER IRR SOFTWARE UPGRADE
28. CC 7500 IP logging recorder and AIS are certified in Motorola s System Integration amp Test SIT as part of the system release The integrated telephony solutions are not certified in ASTRO 25 releases The MCC 7500 IP Logging Recorder being used with the AIS is not capable of supporting other types of recording interfaces PBX T1 E1 analog line etc Separate recorders must be used for anything that isn t coming through the AIS e g recording telephony audio from a PBX or recording analog audio directly from its source Please see ordering instruction 4 2 in Upgrades amp Telephony Integration section for incorporating a telephony analog recorder with an MCC 7500 IP logging recorder Due to the size of the IP logging recorder some customers may desire a cabinet for racking of the equipment If mounting in a 2 post rack part number DDN9748A can be ordered This is a black shelf for a 19 2 post rack NICE Storage Center is not currently certified for use on Motorola ASTRO 7 x systems A KVM is strongly recommended as a keyboard mouse and monitor are required for both installation and administration of the system The MCC 7500 IP Logging Recorder has no Motopatch support in the ASTRO 25 7 12 release This restriction is limited to the A7 12 release Customer retention requirements must be shared with NICE for the MCC 7500 IP logging recorder and or telephony logging solutions Retention requirements dictate how the database is configured wi
29. CENSE 37 5 E10827 Support ENTRUST ItdentityGuard Platinum Partner Class A Standard Certification Position Equipment Class A Standard Certification Back Room Pu lso aao PowerOps Client Access License UPGRADE from u uv 500 00 u v v Hn o ln uo nm w N u oO o 00 N Ui o o co on U e al I Smart911 Installation One Time Fee OTF per PSAP Smart911 License 1 to 50 positions Annual Smart911 License 51 to 99 positions Annual Smart911 License 100 positions Annual Recurring P10022 Optional SMS add on ARF 950510 1 Project Management Services for V VIPER variable 950510 2 Project Management Services for Standard VIPER 1 5 Positions variable 950510 3 Project Management Services for Standard VIPER 6 12 Positions variable 95051 0 4 Project Management Services for Standard VIPER 13 Positions or any Multi Node max 2 nodes variabl e ee ee ee Fe 04000 05135 ADPTR DP M TO VGA F 870899 13103 0U VSL100 3 0 L D M UPGD 500 00 870899 13203 0U VSL100 3 0 LIC ONLY UPGD 500 00 870890 23601 VIPI 2 1 UPDTS HF 500 00 Includes Shipping and Handling Does not include programming and installation
30. D SEPARATEY AND ORDERED SEPARATELY ASTRO Release 7 13 or later releases require Inform R5 1 or later versions NICE Inform is a full spectrum incident information management solution that captures consolidates manages and analyzes incident information from multimedia sources for faster incident reconstruction greater insight and improved response NICE Inform is a browser based application suite for Public Safety organizations that pieces together incidents in a highly visual and intuitive way all laid out in a time sequence on a graphical display It is a modular suite of applications comprised of Reconstruction module Search Playback Save functionality for quick multimedia and multi source search and incident recreation for investigation purposes Organizer module Organize and manage audio files as well as other media files such as photos video etc in a secure folder Also provides digital authentication of files and a Media Player for exporting recordings in a secure manner to third parties Monitor module for Supervisor visibility to real time communications in the call center Administrator applications includes system administrator user administration and audit applications NICE Inform provides for Streamlining of investigations Improving interoperability within and between agencies by facilitating secure on line information sharing Automation and simplicity of incident management process Secure and tamper proof in
31. Dispatch Solutions MKM 7000 Console Alias Manager Page 1 of 3 Motorola MKM 7000 Console Alias Manager Ship Card Features The Motorola MKM 7000 Console Alias Manager CAM provides alias management capabilities for MCC 7500 and MCC 7100 dispatch consoles It supports the following features General Features e Runs on Windows 7 O S e Runs on a Workstation Computer e Full Participation in Radio System Fault Management e Located in Console Site s e Supports ASTRO 25 Trunking IDs Aliases e Supports ASTRO 25 Conventional IDs Aliases e Supports MDC 1200 IDs Aliases e Supports Folders for Organizing Aliases e Browser based User Interface e API for Use with CAD Systems e Supports Exporting of Alias Information e Supports Importing of Alias Information General Information MKM 7000 Description The Motorola MKM 7000 Console Alias Manager CAM is an optional product that can be used to manage the radio unit ID aliases that are displayed on MCC 7500 and MCC 7100 consoles It enables agencies that are sharing a radio system to make changes to the aliases that are displayed on their dispatch positions and logging recorders without affecting the aliases displayed on the dispatch positions and logging recorders of other agencies on the system A typical dispatch console uses many types of aliases to make it easier for dispatchers to do their jobs by providing meaningful descriptive names instead of numeric ID numbers for different resources on the co
32. E NY OR SD WA WI IN SD IA KS MO NE IL South AR LA OK TX Tools Literature Available Through The Literature Distribution Center LDC 1 Search for Watson Dispatch Binder This 2 1 2 inch thick binder provides everything you need to know about Watson furniture Topics range from product overview to competition to industry challenges It includes a CD contact lists sales tools color samples brochures and more 2 Search for Watson Dispatch Synergy 3 Brochure This provides information Watson and the Synergy product line 3 Watson Trailers Contain A Synergy Furniture Position Which Customer Can View and Touch They Are Available Upon Request Throughout The Country Contact Meghan with Watson at 800 426 1202 ext 206 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm WATSON 2 17 2015 Q MOTOROLA 911 PRICE LIST March 15 2015 Part Number Description List Price ECX100110 HAEF ECX Dual Server Federated App Assem HA EXP 21 900 00 ee ee Ef po ECX200003 UP DI SPATCHSTATION License Upgrade from DS NT 10 900 00 915001 1 GPS Command Center Package up to 4 networks S 24 362 50 A 915001 Clocks and PresenTense Software single network 24 525 00 950106 Professional Services After Hours per Hour 750 00 913652 Audio Junction cable 2 audio in 1 speaker out 212 50 Mediant 1000 Spare Part Digital Voice Module Single Mediant 1000 Spare Part Digital Voi
33. ECAT MODELS ON THIS PAGE 1 Pricing does NOT include a Remote Project Manager Call NICE Systems for a services quote If you do not know your NICE Systems sales rep please contact David Gutteridge NICE Systems 416 729 2626 or David Gutteridge NICE com 2 Pricing does not includes installation This must be quoted separately by NICE and ordered by the field team When ordered a factory trained and certified professional service representative will perform the implementation Pricing includes Installation in Domestic United States and most Canadian Cities Alaska Hawaii remote regions of Canada and International require additional service quotation from NICE please contact David Gutteridge NICE Systems 416 729 2626 or David Gutteridge NICE com 3 Pricing does not include on site training Training is highly recommended to ensure customer satisfaction with using the product NICE will quote training and the pricing will include all travel expenses within the continental United States and most cities in Canada Included with Inform is only a basic tutorial of the Inform Lite application by the installation technician 4 IMPORTANT The Motorola field PM needs to contacts NICE to schedule installation Please contact Michael Tartaglia at NICE at 678 523 1281 or Michael Tartaglia NICE com to schedule Please note that scheduling for NICE at CCSI or in the field is 8 10 weeks lead time 5 IMPORTANT For recording solutions that include an MCC7500 IP
34. Logging Recorder if the customer desires search playback capabilities on the Customer Enterprise Network CEN there must be a Motorola Firewall between the RNI and the CEN Motorola must configure the Motorola Firewall to allow the Inform server to communicate with the MCC7500 IP Logging Recorder The Motorola field engineering team is responsible for the design of this integrated solution including support from ST s or engineers 6 Selling NICE Inform is a process in selling Value Adds It is highly recommended that a NICE Sales Representative be consulted during the selling process Utilizing a NICE Representative will result in the following benefits o A higher success rate for sales o Reduced chance of configuration error o Improved chances for up sell opportunities o Tocontact your local NICE Sales Rep please contact David Gutteridge Business Development Manager NICE Systems for Northern United States and Canada 416 729 2626 or David Gutteridge nice com Ordering Instructions For Inform Applications The Inform bundle includes everything required to deliver a basic turnkey Inform solution This includes a single concurrent User License for Reconstruction and Monitor System Admin does not have a separate license Please note that services installation PM and training as well as uplift maintenance to 24x7 are ordered separately and are not included in the ECAT bundle prices below Note that the Inform licensing also includes
35. N 7 15 SYSTEMS 6 Ifa fully hardened system order TT05972AA quantity 1 per TLR 4 Verint CAS specifics 1 Please engage with a Verint representative to ensure adequate storage is accounted for to meet customer retention requirements mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL 2 17 2015 Logging Solutions Verint Recording Solutions Page 5 of 8 5 Verint Telephone Recorder specifics 1 Multiple acquisition methods can be mixed into the same recorder 2 Verint Presales is available to consult on technical environments where multiple Audio types need to be captured 6 UEM monitoring is not currently available A firewall to the CEN will be required to port logging events outside for external monitoring 1 Verint Audiolog Management Console application is available for monitoring 7 CCSi staging for the solution is available and encouraged where possible 8 SUA for the full solution expected to be available in late 2014 Solution does not include rack KVM UPS or other environmental components 9 Contact Verint for quoting of upgrades and expansions of existing systems The Verint TLR and AIS are certified in Motorola s System Integration amp Test SIT as part of the system release The telephony solutions are not certified in ASTRO 25 releases 10 Due to the size of the logging recorder s some customers may desire a cabinet for racking of the equipment If mounting in a 2 post 19 rack
36. RCGISSE SUP Maintenance S 5 900 00 Support Costs Non contracted or non covered Per SUP HR Hour variable Hard Drive Type B 300GB 6G SAS 10000rpm SFF 2 5 inch SC ENTERPRISE HOT PLUG KVM 8 ports keyboard LCD Trackball 1U 14957 RocketPort Quad ports DB9 PCle card 912 5 14958 ocketPort Octa ports DB9 PCle card 1 162 5 15101 entry Server Console Kit 15 000 0 TATTATBAR 18 600 0 14114 ADD ortable 9 1 1 Position 37 200 0 10010 26 250 0 50516 3 750 0 Service Contract per PSAP ECATs SETUP Single P10016 RDDM variable Service Contract per PSAP ECATs SETUP Dual P10012 RDDM variable 10013 Service Contract per PSAP ECATs 3 Years variable 10014 Service Contract per PSAP ECATs 5 Years variable 10015 Service Contract per PSAP ECATs 7 Years variable 10018 ECATs Professional Services variabl 10019 ECATs Configuration Changes Services variable Service Contract per PSAP ECATs SETUP No P10059 RDDM 6 250 00 ur o D o Q Ur U Ojo o ur Q D o P10060 Service Contract per PSAP ECATS EXTRA RDDM 6 250 00 10068 Service ECATS Reporting for Add On Modules variable 10593 Graphic Card quad monitor 2 000 0 P10028 CD ClearStats Media 155 0 P10028 ClearStats Server Software License SSL 1 596 5 P10029 ClearStats Concurrent Client Access License CCAL 1 395 00 E10648 PowerOps Renewal Year 3rd Party App Support e MS CL MapSAG Concurrent Client Licen
37. SERVER PRIMARY TT05780AA 229 7 654 00 RECORDER Logging Recorder Server Upgrades for use with 32 Channel or 8 Channel upgraded NRX recorders Description Nomenclature APC Price ADD INCREASED INTERNAL STORAGE 2 X 1TB WITH RAID 1 TT05769AA 229 2 180 00 ADD INCREASED INTERNAL STORAGE 2 X 3TBB WITH RAID 1 TT05770AA 229 5 084 00 Accessories Miscellaneous ACTIVITY DETECTION BY EXTERNAL TRIGGER SQUELCH 24 DDN1691 229 2 200 00 INPUTS MAX 1 ADDITIONAL 24 PORTS OF ACTIVITY DETECTION BY EXTERNAL DDN1692 229 1 200 00 TRIGGER 17 LCD DRAWER W KEYBOARD amp MOUSE KVM 16 PORTS DDN8325 229 6 500 00 CABLES SNMP MANAGEMENT APPLICATION DDN7532 229 2 400 00 ANALOG AUDIO BOARD 24 PORTS DDN1693 229 2 260 00 DIGITAL AUDIO BOARD 24 PORTS DDN1694 229 2 260 00 T1 AUDIO BOARD UP TO 3 T1 72 PORTS DDN1695 229 3 150 00 End User Licenses and Applications see Inform Price Page for more information ADDING 2ND LOGGER DB TO INFORM LITE DDN1112 229 6 358 00 Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICENRX 2 17 2015 Logging Solutions Verint Recording Solutions Page 1 of 8 VERINT MEDIA RECORDER FOR PUBLIC SAFETY General Information SERVICES ARE NOT INCLUDED IN THE MODELS BELOW Verint Media Recorder for Public Safety is an advanced digital multimedia recording retrieval and quality assurance solution designed to enhance the
38. This puts an end to audio playback from a local logger having to go all the way to the primary Inform server and then back again to the local user Using the Inform R4 server matrix accessing the local loggers remains local and does not require use of the WAN In addition local users have more admin and access control over the local loggers they own Inform Lite mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEINF 2 17 2015 Logging Solutions NICE Inform Page 2 of 4 Inform Lite is a limited license scaled down version of Inform Application Suite It is different from Inform in that it is restricted in some of its functionality and scale in terms of the number of users and recording resources that are supported It is intended to be a lower cost installation for customers with a limited number of users recording resources and feature requirements The Inform Lite product allows customers to upgrade to the full Inform Application Suite at any time Inform Lite offers customers access to the following Inform Applications e Reconstruction e Monitor e System Administration with Audit Trail Inform Lite will ship standard in the A7 11 and higher releases It provides the following benefits over the Scenario Replay previous generation reconstruction software e Inform Lite replay clients are browser based can be loaded on multiple PC s without individual user licenses e Inform Lite uses concurrent licenses e Inform sup
39. a files on a file server or shared hard drive the disk space requirements are minimal Windows 2003 Server SP1 or later or Windows XP SP3 Windows Vista Business SP1 or later or Windows 7 1 GHz 32 bit or bettor processor 512MB RAM these are IRR only application requirements Check workstation specifications for specific RAM requirements oot w Ordering Requirements Ordering Instructions 1 Motorola does not guarantee compatibility or performance of this software if it is not run on a Motorola certified PC 2 To operate in the dual mode a customer must have 2 different sound cards When used on a workstation one additional sound card is required as the on board sound card is also used On servers used as an Op position two sound cards are required a DDN6493 and DDN9494 Model DDN9331 contains one sound card DDN9494 and the customer must have a second sound card cannot be the same or there will be driver mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm INSRECA 2 17 2015 Logging Solutions Dual Instant Recall Recorder Page 2 of 4 conflicts installed in their PC Recommended is the DDN6493 Audigy SE sound card 3 Only ONE 1 Software Based Dual Instant Recall Recorder can be ordered per workstation 4 One Operation Installation manual is included with each Instant Recall Recorder ordered 5 Cannot have more than TWO 2 Channels per workstation One Software Based Dual Instant Recall Rec
40. akers is also included to hear the playback of audio from the telephone and radio lines APC 229 APC 229 Price 2 648 00 Price 2 935 00 Instant Recall Recorder For Use On MCC 5500 Rel 2 04 or earlier MIP5000 Release 1 0 and Gold Elite MCC 7500 on A7 4 or earlier systems Description Nomenclature SOFTWARE BASED DUAL IRR USB HASP WITH LICENSE DDN9332 Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone If Dual IRR functionality is required a second sound card should be ordered With servers sound card DDN6493 Audigy SE must be ordered since servers do not ship with an on board sound card If Dual IRR is required on a server then a second sound card DDN9494 XFI Xtreme must be ordered Description Nomenclature SOFTWARE IRR SOUND CARD amp PC SPEAKERS USB HASP DDN9331 Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key Sound Blaster XFl Xtreme sound card MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone In this configuration the P
41. and doesn t support Vista or XP O Ss Does not support Hardware Encrypt Key Mgmt on MCC 7100 Options N A Accessories Technical Support for SDK Description Nomenclature APC FIELD ADD MCC 7500 SDK TECHNICAL SUPPORT QLN3437 404 Provides one hour of technical support for the SDK from the factory May be ordered multiple times if more than one hour of support is required May be ordered to add additional technical support for software developers who are already using the SDK Note that this is a billable item only BB item and must be ordered by itself on its own order Data Compiled 02 Feb 2015 using DUP and all prices in USD Page 3 of 3 2 550 00 Price 1 000 00 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm CC2CNTL 2 17 2015 Dispatch Solutions Monitoring and Control Network Page 1 of 4 Monitoring and Control Network Used for Comparator Status and Control Ship Card General Information The Monitoring and Control Network MCN links a control center to a comparator This provides an easy to use interface to view the status of a voting system and allows for control of comparators The network uses a series of serial parallel and network cables to link comparator with display devices e The network is modular and can grow as the system grows e There are two types of user interfaces available o CRT based Uses a DOS computer to display the status and control of receivers on a CRT screen o Logic
42. and the needs and demands of the public safety environment and Motorola Scott Martin Motorola Senior Account Manager U S Federal Government Markets The sales teams in Korea have worked closely with American Wireless on projects for the U S military in Korea These include an eight position Legacy Line console and a Giant Voice system MOSCAD We continue to be very pleased with their sales and technical support and the quality of products Best of all our customers are very satisfied with their Motorola American Wireless solutions Cyril Steel Motorola Systems Customer Support Manager U S Federal Government Markets For the past 35 years have been involved in many communications projects that included the products manufactured by American Wireless formerly Donco The console products and accessories are well manufactured and often custom made to satisfy your customers requirements When necessary representatives of American Wireless will meet with the end user and will design a custom console system that specifically meets the requirements of your customer From a service point of view the installation and support services are excellent Mike Bennett McCord Communications Two Way Division Manager Federal Markets have worked in the communications industry with Motorola and McCord Communications for the last 35 years and have sold American Wireless formerly Donco on many occasions Their console design quality and value ha
43. based Connects an ASTRO TAC Comparator with relay cards in a console electronics bank On the CENTRACOM one or more B1426 relay cards are required to interface into the MCN system Each model comes with serial cables network terminators modules and manuals The CRT models include application software and users manual Note The computer and monitor must be ordered separately Ordering Requirements For interfacing with ASTRO TAC Comparators 1 Order appropriate model as determined by how many receivers and base stations that are connected to the comparator 8 or 16 Receivers maximum 2 Order a power supply option Z491 120VAC for Canada or US or Z492 230VAC for International o Note A power supply option must be ordered for each model number 3 Order a mounting option Z493 Rack Mount or Z494 Wall Mount o Note A mounting option must be ordered for each model number and include network cables 4 On ASTRO TAC Systems order the appropriate software option Z255 for ASTRO VSELP or Z708 for ASTRO CAI IMBE o Note A software option must be ordered for each L1953 L1954 or L1959 model numbers 5 Order the appropriate spares or alternate cable lengths For interfacing with Spectra TAC DIGITAC Comparators 1 Order appropriate model as determined by how many receivers and base stations that are connected to the comparator 8 or 16 Receivers maximum 2 Order a power supply option Z491 120VAC for Canada or US or Z492 230VAC for Int
44. can run on equipment already provided in the recording solution Hardware options include The NRX recorder The NICE CLS Server associated with the NiceLog recorder The Storage Center server A dedicated PC workstation Inform Lite cannot be loaded on the MCC 7500 IP logging recorder The NRX and or HDL Plus Telephone Recorders Unlike the MCC 7500 IP Logging Recorder Inform Lite is not bundled with the NRX or HDL Plus Inform Lite or full Inform must be ordered as a separate line item Ordering Instructions for Inform Lite Application Inform Lite supports the following capacities 1 Maximum of 5 concurrent user licenses total of both Reconstruction and Monitor 2 Maximum of up to 352 recording resources a resource is defined as a Talk Group a Conventional Radio Channel and or a recording channel in an analog digital logger 3 Inform Lite can interface to a maximum of 3 databases These databases can be a logger or a Master Primary Inform Server e g 3 loggers or 2 loggers and an Inform server 1 If a second and or third database is to be accessed via the Inform Lite application order DDN1112 for each additional database to be added A max of 2 additional database licenses can be ordered for a total maximum of 3 If redundant recorders are ordered at least one DDN1112 must be ordered 4 Inform Lite does not support the Organizer Application and its associated Applications Authentication and Inform Media Player 5 Inform Lite only
45. ce Module Dual Mediant 1000 Spare Part Digital Voice Module Quad 912871 AC Mediant 1000B Spare AC Power Supply Module 875 00 Mediant 1000B Chassis With AC Power W O 912871 CHA Telephony Interfaces 4 175 00 912870 LIC Mediant 1000 Access License per Chassis 14 531 25 920100 CD Power MIS Media 155 00 Power MIS Concurrent Client Access License CCAL 624 65 20102 Power MIS Data Access License 1 312 8 20200 0D 155 0 13100 15 492 2 13100 0D 155 0 1510 00 1162 REIGHT 14514 Color Laser Printer 2 656 9 E10219 1500 92 15 USB to Headset Adapter with in Line Volume and 100P000088 001 Mute Control S 390 00 919502 MSAG Validation S 3 000 00 919503 ALI Database Validation 2 500 00 GIS VAL Map Data Validation and Testing 3 750 00 ENT GIS VAL Enterprise GIS Data Validation GIS FLD GIS Field Services GPS Command Center Package with OCXO 915001 11 Oscillator and PresentTense Software 2 networks 29 600 00 920100 Power MIS Server Software License SSL 1 436 85 912870 CT1 GW Access License CAMA over T1 per chassis 24 800 00 v pu vn mili j u v Ur UI ur o vn oju v uw nm lt S E D o oo lo ea Ur eo v 912823 1 VIPER Secondary VoIP Soft Switch S 6 625 00 911000 Premium Shipping Service Backup Disk Solution for Windows Server rack P10114 R mount S 8 500 00 P10114 D Backup Disk Solution for Windows Server desktop 6 875 00 P10092 HP RDX removable d
46. chm AMERIC 2 17 2015 American Wireless Legacy Line Di Page 2 of 5 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm AMERIC 2 17 2015 American Wireless Legacy Line Di Page 3 of 5 What some of our most valued and satisfied customers are saying about American Wireless John Zaleski Motorola Senior Account Manager Government Markets American Wireless Inc formerly Donco has always supplied great service and products at a fair price My customers have always been delighted with the unique products and high quality they have received from American Wireless have customers that have been using these products for over 20 years Again thank you and keep up the great work Stan Rosenblatt Motorola Senior Account Manager U S Federal Government Markets The staff at American Wireless represent the epitome of working with a true business partner Serving the dispatch center needs of our large federal law enforcement customers can be a daunting task When we need to get it all right the first time including the details turn to American Wireless for two simple reasons experience and professionalism Thomas Schmidt Motorola Senior Account Manager Government Markets Working with American Wireless for some 20 years now supplying their products has always been an enjoyable experience The products shipped are of high quality and the service and response to any issues have been professional and quick They underst
47. cific server model The purpose is to deliver a server that suits customer capacity and reduce cost for smaller recording requirements The small NRX bundle starts at 8 recording licenses and can be increased in increments of 8 licenses up to 32 The larger NRX bundle starts at 32 recording licenses and can be increased in increments of 8 licenses up to 192 recording licenses in a single server Aside from recording licenses analog and digital TDM recording requires audio input boards for the server VoIP recording does not require audio input boards Each audio input board provides 24 ports for 2 wire audio feeds Because an NRX server can support multiple interfaces in a single box it is important to include the channel flags in quotes and orders These 0 00 cost items tell NICE Systems how the recorder interface software should be configured Some additional features of the solution include e G 729A compression 8Kb s e Support for archiving audio to an external USB drive e Support for archiving audio to a network storage device i e external archiving is native to the product and does not require a separate Storage Center application Please note that the NRX does not come with a removable archive media such as DVD or DAT mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICENRX 2 17 2015 Logging Solutions NICE NRX Page 2 of 5 NRX can be part of an integrated solution with a Motorola MCC 7500 IP Loggin
48. computer with the Windows 7 64 bit operating system a keyboard and amouse Does not include a monitor or any application software Not compatible with GPIOM based MCC 7500 consoles it doesn t have enough PCI slots and doesn t support Vista or XP O Ss Does not support Hardware Encrypt Key Mgmt on MCC 7100 17 LCD DRAWER W KEYBOARD amp MOUSE KVM 16 PORTS DDN8325 CABLES 19 INCH BLACK SHELF DDN9748 Black shelf for use with a 19 2 post rack CREATIVE LABS INSPIRE A60 CDN6673 Creative Lab speakers includes 110V AC power supply End User Licenses and Applications see Inform price page for more information and license options mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL APC 877 877 APC 229 APC 229 229 APC 708 229 207 708 Price 29 682 00 Price 50 00 50 00 Price 8 500 00 Price 8 500 00 8 500 00 Price 2 550 00 6 500 00 249 00 46 00 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Page 8 of 8 ADDL INFORM MONITOR CONCUR USER LIC DDN9695 229 1 898 00 ADDING SECOND LOGGER DATABASE TO INFORM LITE ACCESS DDN1696 229 4 000 00 Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL 2 17 2015 Logging Solutions NICE Inform Page 1 of 4 NICE Inform Release R6 1 SERVICES ARE NO LONGER INCLUDED IN ECAT MODELS THESE ARE QUOTE
49. distribution are tagged with unique file numbers incident numbers and other reference information for historical tracking and quick lookup An optional item within Organizer is the Inform Media Player It allows Users to attach the Inform Reconstruction Player and CODEC with a copied audio file This allows Users to present audio to recipients that are not connected to the recording solution in a compressed and encoded secure format The recorded copy will also retain other features of Inform such as the time date stamp and the spoken date and time Recipients will also be able to view the audio files in the graphic time line format in Inform Reconstruction Monitor Application A multi channel audio live monitor application used by Supervisors allowing visibility in real time of the communications managed by the call takers dispatchers or both The Monitor application also allows for recent call replay so supervisors can verify the details of specific interaction System Administration The Inform system administration application enables administrators to install and set up the physical NICE Inform servers and to add labels to the various system entities The principal activities involved with system administration include Privileges e Creation editing and deletion of recording systems e Importing and exporting resources from or to a file e Importing and exporting resources from or to a system User Administration e Set up system w
50. e logger will be used in a single network with NiceStorage Center call for quote Description Nomenclature APC Price NICE STORAGE CENTER SW AND SERVER RAID 1 1 8 TBOF TT2693 229 22 600 00 STORAGE STORAGE CENTER BASIC SERVER SW DDN1703 229 3 658 00 NETGEAR READYNAS 2120 8TB WITH RAID CONTROLLER DDN1704 229 9 700 00 SINGLE POWER SUPPLY End User Licenses and Applications See NICE Inform price page for replay licenses Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICELOG 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Page 1 of 8 MCC 7500 IP Logging Recorder SERVICES ARE NO LONGER INCLUDED IN ECAT MODEL NUMBERS General Information SERVICES ARE NO LONGER INCLUDED IN THE MODELS BELOW NICE MUST QUOTE ALL SERVICES INCLUDING TRAINING PM AND INSTALLATION The MCC 7500 IP Logging Recorder provides audio call recording and archiving for ASTRO 25 radio systems It is the only certified tested and supported solution that Motorola sells for ASTRO 25 recording Jointly developed with NICE Systems the MCC 7500 IP Logging Recorder has been tested and certified with the MCC 7500 console in every Motorola ASTRO 7 x system release An innovative recording solution that allows public safety organizations to record their radio system communications it utilizes a Xeon Intel 6 Core Processor with logical drives in a RAID 1 array
51. e on a financial analysis and respond to the requestor with an approval denial or a suggested alternative discount The requestor then provides Rich s email approval authorizing the discount to the person team doing the order entry Additional Information on NICE products is available from NICE directly at their ExtraNICE business partner portal This site provides Motorolans with access to materials published by NICE on their applications tools and solutions The materials include marketing collateral manuals user installation hardware etc technical notes FAQ s and much more Register at www extranice com To contact your local NICE sales representative You can also contact David Gutteridge if you need a local NICE sales rep or have additional questions David Gutteridge Business Development Manager NICE Systems for Northern United States and Canada David Gutteridge NICE com or 416 729 2626 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICENRX 2 17 2015 Logging Solutions NICE NRX Page 4 of 5 Models Description Nomenclature APC Price 8 CHANNEL NRX BASE BUNDLE TT2670 229 14 520 00 32 CHANNEL NRX BASE BUNDLE TT2671 229 33 406 00 Options Redundant Recorder Options to Base Model Description Nomenclature APC Price ADD 8 CHANNEL NRX PARALLEL RECORDING BUNDLE BASE TT05765AA 229 12 820 00 SYSTEM ADD 32 CHANNEL PARALLEL RECORDING BUNDLE BASE TT05767AA 229 24 812 00 SYSTEM Non Redu
52. equired on a server then a second sound card DDN1895 SOUND BLASTER AUDIGY RX must be ordered Contact the product team for a suitable second sound card required for server dual IRR functionality Description Nomenclature APC Price DUAL IRR SW USB HASP W LICENSE SOUND CARD amp SPKRS DDN1612 229 2 935 00 V46 Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key Sound Blaster Audigy RX sound card MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone In this configuration the PC s on board sound card is used in conjunction with the sound card included in this package With servers if Dual IRR functionality is required a second sound card must be ordered since servers do not ship with an on board sound card A pair of speakers is also included to hear the playback of audio from the telephone and radio lines Instant Recall Recorder For Use On MIP 5000 Release 3 0 or later MCC 5500 Release 2 06 or later Elite MCC 7500 A7 11 to A7 13 systems Description Nomenclature APC Price DUAL IRR SW USB HASP WITH LICENSE VERSION 45 DDN1245 229 2 648 00 Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500
53. ernational o Note A power supply option must be ordered for each model number 3 Order a mounting option Z493 Rack Mount or Z494 Wall Mount or Z496 Wiring Mount DIGITAC TAC only The Z496 can mount the equipment easily on the back of the DIGITAC TAC comparator o Note A mounting option must be ordered for each model number and include network cables 4 Order a wiring option Z550 or Z495 If the Z496 is ordered don t order a wiring option 5 Order the appropriate spares or alternate cable lengths For interfacing with MLC 8000 and GCM 8000 IP Comparators mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm MONCTR 2 17 2015 Dispatch Solutions Monitoring and Control Network Page 2 of 4 1 Order appropriate DDN model based on how many servers clients are required References CIB Comparator Interface Module Catalog Sheet R3 13 49 HIB Host Computer Interface Catalog Sheet R3 13 50 IIB In Output Interface Module Catalog Sheet R3 13 51 Monitor amp Control Catalog Sheet R3 13 52 MON System Planner R4 13 11 Model ASTRO TAC DIGITAC TAC Spectra TAC Comparator Interface ACIS IIB UP TO 8 RECEIVERS L1953 229 2 404 00 Order the above to connect an 8 port ASTRO TAC to a console using contact closures Two B1426 CENTRACOM Comparator interface cards are not included and may be needed ACIS IIB UP TO 16 RECEIVERS L1954 229 3 236 00 Order the above to connect a 16 port ASTRO TAC to a console using contact closures
54. es a free upgrade to Inform Lite but full Inform must be quoted mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEINF 2 17 2015 Logging Solutions NICE Inform Page 4 of 4 e General Ordering Guidelines and Information SERV 1 2 Pricing includes first year SILVER warranty maintenance Monday Friday 8 5 Except International if 24x7 SUPPORT is required please contact the Motorola field CSM for a quotation Anti Virus should be ordered separately NICE will assist with the initial installation of the software The customer is responsible for keeping the antivirus software and Microsoft patches current A list of approved patches and antivirus software are available at the NICE www Extranice com website for telephony equipment residing on the customer enterprise network CEN Motorola has approved antivirus for logging equipment residing on the radio network infrastructure RNI ICES ARE REQUIRED BUT NOT INCLUDED IN ECAT MODELS ON THIS PAGE Pricing does NOT include services This must be quoted separately by NICE and ordered by the field team If you do not know your NICE Systems sales representative please contact David Gutteridge NICE Systems 416 729 2626 or David Gutteridge NICE com IMPORTANT The Motorola field PM needs to contacts NICE to schedule final commissioning of the logging recorder equipment Please contact Michael Tartaglia at NICE at 678 523 1281 or Michael Tartaglia NICE com to
55. frastructure for sensitive evidence Improved services to the public Reconstruction Application NICE Inform Reconstruction application is the main search and playback tool in NICE Inform The Reconstruction application enables searches for recordings stored on various NICE logging recorders then plays them back as a complete scenario or as a single recording channel When a search is completed the results are presented in both a table format and a graphical timeline format NICE Inform is layered on top of the NICE recording capture devices and views them as one logical system The application is similar to the Scenario Replay application that shipped with the NiceLog NiceCall Focus Ill and MCC 7500 IP logging recorders in the past Organizer Application Organizer is an incident management application that provides the ability to manage incident information It works independently from the recording platform providing the ability to collect and organize materials related to an incident All material can be Authenticated to verify that copies of the recording and digital material are true unaltered copies of the original Distribution can be done in a variety of ways such as by saving the calls into one or more wav files to an audio cassette recorder DVD email etc as well as by sharing specific incident folder on line with users that have access to the NICE Inform server All actions in the incident preparation modification or
56. g Recorder NRX can be integrated into any Inform Lite or full Inform system The network storage capability that is native to NRX can also be incorporated into any Storage Center archiving strategy that is set up for the MCC 7500 IP logging recorder Please note that the NRX bundle does not include a user software package NRX can use the Inform Lite package sold with the MCC 7500 IP logging recorder a second database license must be ordered Inform Lite or full Inform can also be ordered separately Also note that in small user systems Inform Lite and Inform can be loaded on the NRX server This can eliminate the need for a separate hardware for the Inform user applications a separate PC in the case of Inform Lite or server in the case of full Inform Please consult with NICE Systems on the limitations of deploying Inform and Inform Lite on the NRX recorder Lastly NRX does not support the Scenario Replay software It cannot be integrated with any existing recording system that is using Scenario Replay To integrate NRX into this system would require the customer to upgrade from Scenario Replay to Inform Lite or full Inform Options Overview Parallel Loggers A parallel recording option is included for both of the NRX bundles The parallel bundles have special discounts to encourage the purchase of these options Any customer that considers recording to be Mission Critical should be quoted parallel recorders ANI ALI Capture A driver
57. h two drives for disk mirroring The option is limited to a quantity of one to ensure that the order does not exceed the number of drive slots available in the server s mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICENRX 2 17 2015 Logging Solutions NICE NRX Page 3 of 5 Ordering Requirements Ordering Instructions 1 Each NRX recorder bundle includes the following items o HP G8 server hardware o 48 000 hours of on line storage o RAID 1 mirrored drives o Hot swappable redundant power supplies 1 1 o Support for archiving to external USB drives o Support for archiving to network storage server o Windows 2008 64 Bit OS o SQL 2008 CAL licensing o 5m Cables o Slide rails for 4 post cabinet rack 2 Please note that the NRX bundle do not include Inform Lite or Inform user software This must be ordered as a separate line item 3 Note Inform Lite is included in the MCC 7500 IP logging recorder package This can be used with the NRX if DDN1696 additional database license is ordered 4 Pricing includes first year warranty maintenance Monday Friday 8 x 5 excludes international This warranty includes software patches and fixes but does not incorporate a SMA SUA package 5 Warranty upgrades to 24 x 7 support are available and can be obtained through your CSM This is highly recommended for all Missions Critical logging recorders 6 Pricing does not include any services Services are ordered separate
58. he event that the primary Inform server goes down the Inform back up server can be brought on line quickly and access to the applications restored The Inform Resiliency installation must be ordered as well Ordering Instructions for the Inform Application 1 Select the NICE Inform bundle Bundles start at 10 channels If more channel licenses are required there is an optional item that adds an additional 10 channel licenses to the solution TT05786AA Order as many as needed 2 Optional Select Additional Inform Reconstruction user licenses based on the total number of Reconstruction module users The Public Safety Bundle comes with 1 concurrent License 3 Optional Select Additional Inform Monitor user licenses The Public Safety Bundle comes with 1 concurrent User License 4 Optional Select Inform Organizer concurrent User Licenses according to the total number of Organizer User Accounts if Organizer is selected Optional Inform Media Player is an additional feature available through the Organizer application To order it select DDN1702A Only one needs to be ordered per Inform server to give every U 1 feature 6 Services PM Installation and Training are ordered separately Call NICE Systems for a quote If you don t know your NICE sales rep please contact David Gutteridge at 416 729 2626 or David Gutteridge NICE com 7 NICE Inform must be at version R5 1 or later when used with the ASTRO 25 7 13 or later system releases NICE provid
59. ide and user by user security for Inform e Creation editing and deletion of user and group accounts Audit Application Enables the user to view and manage the Audit events raised within the Inform system These are events related to any kind of user interaction with the system including login logout tasks etc Client Applications The client application runs on a PC and provides the interface to the user The applications communicate with the Inform server providing a single communication link between the user application and the system NICE Inform Server As a NET application Inform delivers applications to users via a server Users log into a server via Internet Explorer at the desktop The Inform server requires appropriate MS SQL licensing Inform Matrix Server Inform R4 0 or later provides an optional server matrix that sets up Inform servers as hubs and pointers The pointer servers can access and leverage the database and licensing of a hub server In a mutli site multi org solution this provides a couple of important advantages over Inform R3 It reduces channel license costs because the pointer server can use the channel licensing in the hub server For example if a hub server is licensed for 2 IP Radio Loggers the pointer server does not require those licenses It also makes Inform more efficient on the network Pointer servers can manage the search playback process for local loggers and the hub servers it is connect to
60. ide you through the often complex process of dispatch control center furniture design mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm AMERIC Page 5 of 5 2 17 2015 NiceLog Logging Recorder Page 1 of 3 Watson Furniture General Information The Motorola Watson Value Proposition Full Solution Offerings Customer Satisfaction Log Credit Why should you propose Watson furniture to your customer Watson Dispatch provides a broad range of console furniture equipment and accessories to meet the needs of communication centers and projects No headaches Watson performs the work while you sell the customer Watson offers a no hassle sales process with field support from certified Rep firms throughout the US After the sale is completed Watson installs the furniture and maintains it under a 3 year comprehensive warranty making sure the customer is satisfied with the purchase Sales Relationship History Motorola and Watson sales have yielded over 30 million in revenue 500 installed sites and includes hundreds of satisfied customers Look at some quotes from Motorola sales representatives and MR s regarding the Watson product e The ability to have a Watson rep actually do the measurements and forms allows a speedy and accurate request for drawings and quote with little involvement from the Account Manager Watson has been superb in turning these projects around in a timely fashion Not only are there ex
61. isk backup system internal 625 00 P10085 HP RDX removable disk backup system external 625 00 P10093 2 TB removable disk cartridge 1 250 00 HD RDX removable disk backp system internal with MapSAG Installation Configuration Training in Year ren a Care Pack 5 YRS Next Business Day Desktop 950500 Cut over Assistance 960580 Travel Fee per Person Fee Travel Fee per Person Person variable End User Training Services Full Class of 8 Students Technical Training Services Full Class of 4 914513 s 3 525 00 960102 Cabling 914408 NIC 10 100 for Teaming 960103 Network Cabling 914406 NIC Additional 10 100 914407 NIC Additional 1GB 302 50 950520 Engineering Services 960101 CAT 5 Cable 562 50 950858 Backroom Staging Additional work when no Cabinet 3 125 00 Front Room Position Equipment Staging per 950852 position 625 00 950515 System Architecture Services per Day 915004 Spectracom Premium Support Package NetClock GPS Time Server Master Clock Command ELM Class 2 System license Workstation and IP Eis fagem Regional MIS Concurrent Client Access License 920201 CCAL 624 65 20202 Regional MIS PSAP Data Access License 1 312 8 14147 Intrado Call Handling Firewall 3 375 0 20310 ntrado ECaTS Interface 6 200 0 13600 S Satellite Box Plastic Enclosure Top BOM 775 0 14143 DU Symantec Antivirus Definition Updates variable s s IWS External Programmable Keypad Model 24 IWS External Pr
62. ive contacts to Blu ray media DVD RAM and network based storage resources e Quality Assurance Compliance Audiolog Interaction Quality is a quality assurance solution that simplifies the creation of mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL 2 17 2015 Logging Solutions Verint Recording Solutions Page 2 of 8 evaluation forms and questions Its intuitive browser based interaction assessment tool enables managers to play back and score calls easily with only minimal training A unique calibration feature can measure and compare quality evaluators scores showing how they deviate from averages or goals to foster more consistent scoring across your organization Comprehensive reporting makes it easy to analyze the performance of call takers and managers e Hardened RNI based solutions for Public Safety and Fed customers The Verint audio portfolio is a certified solution for ASTRO versions 7 14 or later system releases It can also be deployed with ASTRO versions 7 13 or earlier see notes below but on the CEN Ordering Requirements The Verint Trunked Logging Recorder TLR solution requires a Motorola Archiving Interface Server AIS The AIS model numbers can be found in ECAT under Dispatch Solutions in the Motorola MCC 7500 Products folder Key Information amp Ordering Instructions Sales Support Process Includes Verint Sales and Engineering resources are recommended to assist with the discove
63. kdown Repeater On Off Main Alt Status The following types of conventional radio system events are capable of being processed via the AIS and recorded on the logging recorder mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Page 2 of 8 Frequency Selection Private Line PL Selection Mute Second Receiver Repeater On Off Wildcard Wildcard Il Recorders now come in the following capacities e 10 simultaneous transmissions upgradeable up to 120 simultaneous transmissions e 120 simultaneous transmissions The recorder s capacity for recording simultaneous calls is scalable and can be tailored to suit the customer s needs An option is available which allows the recorder to increase capacities by steps of 10 up to a limit of 120 simultaneous transmissions The simultaneous transmissions capacity of a recorder includes all the trunked talkgroups and conventional channels being recorded via the AIS Due to the different vocoders used with trunked and conventional audio the following equation should be used to determine the size of the recorder required to meet a particular customer s needs e 1 7 x of simultaneous conventional calls of simultaneous trunked calls required simultaneous call capacity Factors to consider when sizing an MCC 7500 IP Logging Recorder For customers that use regrouping there are nuances
64. ly through the Tigers system 7 For equipment being placed in a 19 two post rack part number DDN9748A can be ordered This is a two post rack mount shelf 8 The NRX logging recorder cannot be hardened If a hardened analog telephony logging recorder is required please select a solution from the NICE HDL Plus price page 9 The customer must purchase and install antivirus software on all devices that reside on the customer network The customer is responsible or keeping the antivirus software and Microsoft patches current A listing of approved patches and anti virus software is available at the NICE www Extranice com website for telephony equipment residing on the customer enterprise network CEN Motorola has approved antivirus for logging equipment residing on the radio network infrastructure RNI Pricing Exception Process For opportunities above 500K a P amp L is required Please contact Pricing and Profitability For opportunities 500K or less a regional approval is required for all pricing exceptions In its simplest form this would typically be a call or an email from the requestor that provides background information bid strategy equipment list including part number and DNUP list price and the target pricing required PE requests typically state we need to meet a maximum price of X or we need an additional 1096 off the current price to be competitive etc The regional contact Rich Nita will then work with NAG Financ
65. merican Wireless Sales Coordination Team at 1 888 289 1555 for an initial consultation which will include the provision of system planning tools American Wireless console specialists will assist you in gathering information from the clients and supplying conceptual scale drawings for customer orientation and proposal generation The Ordering Process Upon customer presale acceptance of the proposed console configuration American Wireless will provide the Motorola drop ship buyer with a firm quotation American Wireless will generate a firm quotation using Motorola list DNUP pricing At that time the buyer will create a Motorola DQ model number in COF The quotation will be held firm for a period of 12 months after which it will be subject to cancellation or requote American Wireless will establish a client quotation file and a status monitoring process with the Motorola sales team Updates will be provided as needed Following receipt and logging of the potential order American Wireless will commence the order generation process which may involve a revalidation of the console configuration followed by factory gating of the order American Wireless conducts console system staging as an integral part of each console order Motorolans channel partners and the client are welcome to attend and preview the assembled furniture system at our manufacturing facility in Anaheim California American Wireless packages the console configuration i
66. n specially assembled modules ready for easy placement into the installation area American Wireless certified IS0 9001 process guarantees on time delivery scheduling mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm AMERIC 2 17 2015 American Wireless Legacy Line Di American Wireless Project Commencement Please call 1 888 289 1555 and our project coordination process will get you started v You will be put in direct contact with a control center specialist v An initial survey form will be sent to you by e mail followed by system planning tools as may be requested Y Upon receipt of the basic information American Wireless will contact you and commence coordination of information gathering an on site survey and conceptual proposal generation v Acomplete proposal package will be prepared by American Wireless with Motorola drop ship pricing Tools Literature Available Through the Literature Distribution Center LDC Catalog No Description AWN 9201B Control Center Solutions AWN 9202A Next Link Direct Connect Interface Console SUBSCRIBER version AWN 9202G1 Next Link Direct Connect Interface Console Talk to Me AWN 9203A IP Dispatch Console Accessories ACP 3400 series AWN 9205A Control Center Project Information form AWN 9204A Console System planner The American Wireless information Web site at http www awicom com contains a photo gallery and detailed product information to help gu
67. nate products meet or exceed the stringent NEMA L3 standards Prior to shipping American Wireless Console Furniture Systems are completely assembled and staged for quality inspection and conformance to plan The modular cabinets are professionally packed ready for easy field installation In addition to supplying all metal bay installations American Wireless will also design and provide integrated solutions to meet any unusual requirements American Wireless may incorporate a selection of wood laminate and other materials to complete the necessary design requirements Using the latest techniques in packaging technology American Wireless strives to ensure that the products survive long distance shipping without damage Detailed plan drawings sent with the console allow for simplified cabinet placement American Wireless will provide and coordinate all necessary presale measurements and conceptual drawings for the customer proposal American Wireless offers complete on site installation services complimentary installation tutorials and online technical support Motorola and the American Wireless formerly Donco combined sales support have grown during the past 30 years With vast experience in the communications control center business American Wireless has completed thousands of installations for a long list of satisfied clients engineers salespeople and dealers mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT
68. ndant Recorder Capacity Increase in 8 Channel Increments Description Nomenclature APC Price ADD ADDITIONAL 8 RECORDING LICENSES MAX OF 2 TT05763AA 229 3 744 00 ADD ADDITIONAL 8 RECORDING LICENSES MAX OF 20 TT05764AA 229 3 744 00 Redundant Recorder Capacity Increase in 8 Channel Increments Description Nomenclature APC Price ADD ADDITIONAL 8 PARALLEL RECORDING LICENSES MAX OF TT05766AA 229 2 720 00 2 ADD ADDITIONAL 8 PARALLEL RECORDING LICENSES MAX OF TT05768AA 229 2 720 00 20 Optional Integration Selections ordered with each TT2670 amp TT2671 line item Description Nomenclature APC Price ADD INTEGRATIONS AVAYA CTI PER CHANNEL TT05776AA 229 100 00 ADD INTEGRATIONS AVAYA ACTIVE PER CHANNEL TT05777AA 229 100 00 ADD INTEGRATIONS CISCO PER CHANNEL TT05778AA 229 100 00 ADD INTEGRATIONS CISCO GATEWAY PER CHANNEL TT05779AA 229 100 00 Mandatory Channel Flag Selections must be ordered with each TT2670 amp TT2671 line item Description Nomenclature APC Price ADD ANALOG CHANNEL FLAG TT05771AA 229 0 00 ADD DIGITAL CHANNEL FLAG TT05772AA 229 0 00 ADD T1 CHANNEL FLAG TT05773AA 229 0 00 ADD TELEPHONY VOIP CHANNEL FLAG TT05774AA 229 0 00 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICENRX 2 17 2015 Logging Solutions NICE NRX Page 5 of 5 Logging Recorder Server Upgrades for use with 8 channel NRX recorder Description Nomenclature APC Price ADD SERVER UPGRADE TO LARGER
69. nsole For example aliases are used for Trunking talkgroups and conventional channels Aux I Os Secure keys used for voice encryption Frequencies on multi frequency conventional channels PL codes on conventional channels using PL Preconfigured pages Radio unit IDs also called radio PTT IDs Most of these aliases are defined when the console is first installed and rarely or never change But radio unit IDs can change more often and thus need a way to easily make changes The MKM 7000 Console Alias Manager satisfies this need The CAM supports aliases for radio unit IDs for ASTRO 25 trunking systems ASTRO 25 conventional systems MDC 1200 conventional systems and Advanced Securenet conventional systems When SmartX site converters are used with SmartZone or SMARTNET systems the CAM supports aliases for those types of radio unit IDs too The CAM does not support aliases for systems connected via an ISSI link nor will it support non Motorola consoles connected via a CSSI link API Software Development Kit The Software Development Kit SDK for the MKM 7000 Console Alias Manager is considered to be Intellectual Property not a product Accordingly it is not ordered but is obtained via the following Intellectual Property licening process mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm CC2CNTL 2 17 2015 Dispatch Solutions MKM 7000 Console Alias Manager Page 2 of 3 The Software Development Kit SDK for
70. o plant technical support will be provided for the software developers using the SDK Manuals The manual for the MKM 7000 Console Alias Manager is included in the ASTRO 25 Radio System Documentation Set The manual or the complete documentation set can be downloaded from the ASTRO 25 Documentation Web Site MKM 7000 Product Planner and Ordering Guide The MKM 7000 Product Planner and Ordering Guide is available on the MKM 7000 wiki page Ordering Requirements Supported Ordering Systems 1 This equipment is ordered directly in COF or OMAR 2 Motorola On Line may not be used to the MKM 7000 CAM Links to Other Elements of the Console Sub System 1 MCC 7500 Dispatch Position Items 2 Archiving Interface Server AIS Items 3 Manuals Models Console Alias Manager Software Description Nomenclature APC Price MKM 7000 Console Alias Manager Software BVN1013 443 250 00 Provides one copy of the MKM 7000 Console Alias Manager server software Each CAM mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm CC2CNTL 2 17 2015 Dispatch Solutions 1 MKM 7000 Console Alias Manager server requires its own copy of the software Workstation Z420 LOW TIER WORKSTATION WINDOWS 7 TT2538 708 Provides aHP Z420 computer with the Windows 7 64 bit operating system a keyboard and a mouse Does not include a monitor or any application software Not compatible with GPIOM based MCC 7500 consoles it doesn t have enough PCI slots
71. ogrammable Keypad Model 48 44P000003 001 ombined Source Audio Cable 30 999000 001 onnecting Block 2x25 Pair Male IS SER 924143 1 IWS ELITE 8000 Windows7 Migration package 750 00 IWS Server Underlying Software Windows2008 IWS Object Server Underlying Software 924143 5 IWS Server SQL2008 Migration package 924143 6 IWS DC7800 Windows Migration package 924143 7 IWS DC7900 Windows Migration package MF SRV MapFlex Software license 24 987 50 ARCGIS INS ArcGIS Server SDE Set Up 0 ArcGIS Server Workgroup Standard Up to 4 cores ArcGIS Server Enterprise Standard Up to 4 cores MapSAG Annual Support and Maintenance Per MS SUP Year 2 5 variable MapSAG Floating Annual Support and Maintenance MapSAG Individual Class Training Per Person Per Mo o SimpleCell Installation Configuration Training in SimpleCell Annual Support and Maintenance Per 911 MapBook Installation Configuration Training in 911 MapBook Annual Support and Maintenance Per MF DMS SUP MapFlex 911 Client Support and Maintenance MapFlex 911 Listener Installation Configuration MF LIS INS Training in Year One MapFlex 911 Listener Annual Support and Maintenance Per Year 2 5 MapFlex GSE Installation Configuration Training in Year One MapFlex GSE Updates Annual Support and Maintenance Per Year 2 5 LICENSE MapFlex Dispatch Managment System MF DMSBU Backup ArcGIS Server Standard Enterprise Annual A
72. onal training for new customers will be quoted as part of the services proposal from NICE Systems Professional training provides a full day of in depth instructor led product training and Q amp A for up to six customer personnel Additional operator administrative and technical training is available for added cost Except International Monday Friday 8 5 US orders only Software Installation per workstation charges are only required for those additional Scenario Replay licenses purchased above and beyond those included in the package 1 license with the 30 simultaneous call recorder or mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Page 5 of 8 3 licenses with the 120 simultaneous call recorder Software installation should not be required for Inform Lite as it is a browser based replay application Upgrades amp Telephony Integration 1 UPGRADES The MCC 7500 IP Logging Recorder requires upgrades with each system release Please contact the UO PM working on the system releases A quotation will be required for the upgrade the quote includes pricing for NICE software and on site technical installation The logging recorder upgrade should take place immediately after the system upgrade A document outlining the requirements can be found at the Compass site below Integration with existing telephony analog recorders If a c
73. or 375 0 OJo v gt o ollo v o ur Q ojo ur Q Ut o Q ur o ojo 950999 SUB1 S Software Subscription Service Supplemental Position 1 875 00 950999 SUB1 BU Software Subscription Service Back Up Position Hardware Protect Stand Alone System Primary Hardware Protect Stand Alone System Hardware Protect Stand Alone System Back Up Hardware Protect on a Multi Node System Primary Hardware Protect Multi Node System Hardware Protect Multi Node System Back Up Hardware Protect Multi Node System Each System Software Protection and Remote Technical Support Software Protection and Remote Technical Services Software Protection and Remote Technical Services On Site Maintenance 1 Year per position per 950999 ONS1 1 year for 1 to 10 positions On Site Maintenance 1 to 10 Pos Sys On Site Maintenance 1 to 10 Pos Sys Back Up On Site Maintenance 1 Year per position per On Site Maintenance 11 to 20 Pos Sys 950999 ONS1 2 S Supplemental Position variable On Site Maintenance 11 to 20 Pos Sys Back Up 950999 ONS1 2 BU Position variable On Site Maintenance 1 Year per position per 950999 ONS1 3 year for 21 positions variable On Site Maintenance 21 Pos Sys Supplemental 950999 ONS1 3 S Position variable On Site Maintenance 21 Pos Sys Back Up 950999 ONS1 3 BU Position variable 10037 ENTRUST IdentityGuard TOKEN and LI
74. order per PC 6 Important The HASP protection key is very expensive to replace Ensure that the customer is aware and that they take care not to misplace it 7 If IRR is being used on Z400 workstations or any workstation where only PCI E card slots are available then the DDN1895A should be ordered Upgrades 1 If the customer upgrades their system and requires a newer version of IRR software this can be obtained from Vito Giuliano in UOST The free upgrade is only available if the IRR has been purchased within the last 12 months If the IRR software was purchased more than one year ago then the appropriate upgrade DDN7994 DDN9655 DDN1243 must be ordered Product specification sheers are available at the Literature Distribution Center under RC 110 2007 Instant Recall Recorder For Use On MIP 5000 Release 4 0 or later MCC 5500 Release 2 07 or later Elite MCC 7500 A7 14 or later systems Description Nomenclature APC Price DUAL IRR SW USB HASP WITH LICENSE V46 DDN1611 229 2 648 00 Kit includes software based Dual Instant Recall Recorder IRR CD USB HASP protection key MIDI cable telephone adapter and cable audio patch cable for MCC 5500 and MCC 7500 hook switch cable IRR sound cable to Centracom CIE and Operation Installation manual Capable of recording 2 channels both radio and telephone If Dual IRR functionality is required a second sound card should be ordered DDN1895 SOUND BLASTER AUDIGY RX If Dual IRR is r
75. p Card General Information MODEMS ALI MODEM REMOTE DATA 4911S modem used to connect ALI Controller to remote ALI database and to send data to secondary PSAP terminals or printers using dedicated phone lines If not provided by the telephone company a PAIR 2 of these are required at the PSAP for ALI Controller Remote Database May require Expansion ALI software and or additional Serial Port Panel Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm 911 htm 2 17 2015 American Wireless Legacy Line Di Page 1 of 5 American Wireless Legacy Line Dispatch Console Furniture General Information Total Solution Offerings Customer Satisfaction Log Credit How American Wireless Control Center Solutions Benefit Your Customers American Wireless offers a broad range of multi dimensional dispatch control center furniture with ergonomic laminate and metal accessories all designed to complement and support Communication Control Center installations American Wireless products carry a comprehensive 60 month warranty Motorola CENTRACOM Series furniture products are exclusively supported by American Wireless All American Wireless console metal furniture bays are built using a combination of 11 and 14 gauge cold rolled steel and unitized welded construction The manufacturing process is in compliance with I80 9001 standards and AS9100 certified quality Lami
76. performance of public safety answering points PSAPs command and control centers homeland security transportation operations centers correctional facilities and emergency communication centers It offers superior reliability in mission critical environments along with flexible easy to use functionality that can help your organization meet the demands of Next Gen 9 1 1 and other evolving communications challenges by e Capturing audio video text screen data telematics photos and related data such as telephone numbers and location from a variety of sources e Live monitoring of PSAP interactions to help ensure adherence to policies and procedures e Reconstructing incident scenarios to understand the chain of events e Protecting captured interactions from unauthorized access and tampering e Evaluating and enhancing call taker dispatcher and manager performance e Documenting and reporting results efficiently The Verint solution set offers a broad range of functionality including e Robust Secure Architecture Audiolog is designed for use both as a stand alone recorder playback unit and as a specialized recording server within a networked environment To promote superior reliability and availability and cost effective operation Audiolog is built on an open architecture and uses standard PC components the Microsoft Windows platform and the Microsoft SQL database e Easy Upgrades The Verint Logging Solution does not require upgrade
77. ports NAT protocols provides flexibility in replay where logging spans the RNI CEN networks e Inform Lite can stream audio whereas Scenario Replay loads a file completely before playback slowing replay Inform Lite has the following restrictions limitations Maximum of 5 concurrent user licenses total of both Reconstruction and Monitor Maximum of up to 608 recording resources a resource is defined as a Talk Group a Conventional Radio Channel and or a recording channel in an analog digital logger Inform Lite can interface to a maximum of 4 databases These databases can be a logger or a Master Primary Inform Server e g 4 loggers or 3 loggers and an Inform server Inform Lite does not support the Organizer Application and its associated Applications Authentication and Inform Media Player Inform Lite only supports audio recording It does not support other media recordings such as video CAD screens Mapping screens etc Inform Lite requires Windows 7 Inform Lite does not require a dedicated server It can run on equipment already provided in the recording solution Hardware options include NICE NRX recorder The NICE CLS Server associated with the NiceLog recorder The Storage Center server A dedicated PC workstation Inform Lite cannot be loaded on the MCC 7500 IP logging recorder When faced with a choice between devices determining the best choice is based on several factors Consult a NICE Systems Inc solution engineer or BDM to ensu
78. pplication pre A7 12 and or Inform Lite A7 11 and beyond Inform Lite is a state of the art multiple channel search and replay tool and is configurable to meet specific customer needs The NICE logging recorders and playback stations are configured and managed by a common administration application This application can be run on a playback station PC or on a dedicated PC System Requirements 1 Motorola Archiving Interface Server AIS mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Page 3 of 8 Client PC Requirements Minimum specification for the client configuration and replay PC Recommended Hardware Specification Windows 7 1 Audio only Dual Core 2 GHz or higher or Audio and Video Intel Core 2 Quad 2 4GHz recommended 1GB audio only 2GB with 4GB recommended for audio and video 100 Mb s Ethernet network card 10GB hard disk space to support local call cache SoundBlaster or compatible sound card Audio and video NVidia PX8400 GS 512MB DVD CD ROM drive required for installation 1024 x 768 16bit color display SXGA 1280 x 1024 Keyboard and mouse or other pointing device Loudspeaker or Headphone output vonaupwn Software Specification 1 Supports the OS platforms a Windows 7 32 bit or 64 bit b Note Scenario Replay supports only Windows 32 bit while Inform Inform Lite support Windows 7
79. rage in a RAID 1 configuration The server also has dual power supplies Storage Center cannot be used with a HDL Plus logger that must reside on the RNI Storage Center cannot be hardened Storage Center Software A Storage Center solution for customers who want to provide the storage hardware server ex a city owned SAN This software will allow customers to manage the process set up automated archive rules for passing audio from the logger hard drives to the storage device Storage Center cannot be used with a HDL Plus logger residing on the RNI it cannot be hardened NetGear Ready NAS An alternate storage solution to the HP server provided in the Storage Center Bundle described above The NAS provides greater storage capacity at a lower cost but it is not as resilient as the HP server The Netgear ReadyNAS has a replication feature Using this feature in conjunction with a second NetGear ReadyNAS can provide a resilient solution The Storage Center software described above must also be ordered Storage Center cannot be used with a HDL Plus logger residing on the RNI it cannot be hardened Additional Information on NICE products is available from NICE directly at their ExtraNICE business partner portal This site provides Motorolans with access to materials published by NICE on their applications tools and solutions The materials include marketing collateral manuals user installation hardware etc technical notes FAQ s and much mo
80. re Register at www extranice com Models Description Nomenclature APC Price 16 CHANNEL HDL PLUS RECORDER TT2674 229 22 700 00 24 CHANNEL HDL PLUS RECORDER TT2675 229 25 609 00 32 CHANNEL HDL PLUS RECORDER TT2676 229 28 808 00 40 CHANNEL HDL PLUS RECORDER TT2677 229 32 392 00 48 CHANNEL HDL PLUS RECORDER TT2678 229 36 392 00 56 CHANNEL HDL PLUS RECORDER TT2679 229 40 391 00 64 CHANNEL HDL PLUS RECORDER TT2680 229 45 042 00 72 CHANNEL HDL PLUS RECORDER TT2681 229 49 041 00 80 CHANNEL HDL PLUS RECORDER TT2682 229 53 041 00 88 CHANNEL HDL PLUS RECORDER TT2683 229 57 042 00 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICELOG 2 17 2015 Logging Solutions HDL Plus Page 4 of 5 96 CHANNEL HDL PLUS RECORDER TT2684 229 61 741 00 120 CHANNEL HDL PLUS RECORDER TT2685 229 73 741 00 144 CHANNEL HDL PLUS RECORDER TT2686 229 86 541 00 168 CHANNEL HDL PLUS RECORDER TT2687 229 99 541 00 192 CHANNEL HDL PLUS RECORDER TT2688 229 110 732 00 216 CHANNEL HDL PLUS RECORDER TT2689 229 124 414 00 CLS SERVER TT2694 229 17 752 00 Options Online Audio Storage Description Nomenclature APC Price ADD UPGRADE TO RAID 5 34 000 HOURS ONLINE STORAGE TT05701AA 229 4 000 00 Accessories MANDATORY One or more of these four accessory items must be ordered Based on the channel size of the recorder selected select the quantity of 0 00 items below equal to the channel count of the recorder Description Nomenclature
81. re that the recorder can support Inform Lite Ordering Requirements Ordering Instructions For Inform Lite Application Required Upgrade with ASTRO 25 release 7 13 NICE Inform release R5 1 or later is required with A7 13 system release Please contact NICE for a quotation The Inform Lite Bundle for an MCC 7500 IP Logging Recorder The Inform Lite software bundle includes everything required to deliver a basic turnkey Inform solution with the exception of Professional Training This includes a single concurrent User License for Reconstruction and Monitor System Admin does not have a separate license The Inform Lite software bundle includes the following 1x NICE Inform Reconstruction Concurrent User License 1x NICE Inform Monitor Concurrent User License SQL CAL licenses First Year Warranty Monday through Friday 8am to 5pm local User Manual CD Re Inform Lite DOES NOT include Professional User Training NICE or a participating dealer installation technician will provide a short demonstration of the basic functions of the search and replay application The demonstration is not intended to provide a thorough understanding of the operation of the system Professional training for new customers will be quoted as part of the services proposal from NICE Systems Professional training provides a full day of in depth instructor led product training and Q amp A for up to six customer personnel Inform Lite does not require a dedicated server It
82. red mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL Nomenclature TT05782AA TT05783AA Nomenclature TT05229AA TT05231AA TT05599AA TT05601AA TT05717AA TT05718AA Nomenclature TT05784AA TT05785AA APC 229 229 APC 229 229 APC 229 229 229 229 229 229 APC 229 229 Page 6 of 8 Price 39 715 00 98 259 00 Price 20 650 00 33 762 00 Price 0 00 0 00 0 00 0 00 0 00 0 00 Price 8 500 00 1 500 00 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products Server Model Upgrade Page 7 of 8 See ordering requirements above this model is required for customers currently using ML370 G4 servers that migrate to A7 11 or later releases The model below does not include services Description Nomenclature ML370 G4 SERVER UPG HARDWARE TT2389 Accessories APC 229 Windows Supplemental Configuration Required on Astro 25 7 4 or Later Systems Description Nomenclature WINDOWS SUPPLEMENTAL FULL CONFIG T7448 WINDOWS SUPPLEMENTAL TRANS CONFIG T7449 MCC 7500 IP Logging Recorder Additional Capacity Description Nomenclature ADD 10 SIMULTANEOUS CALL CAPACITY DDN1712 Spares Description Nomenclature MCC 7500 IP LOGGING RECORDER DL360 G8 SPARES DDN1688 MCC 7500 IP LOGGING RECORDER DL360 G7 SPARES DDN1689 Miscellaneous Description Nomenclature Z420 LOW TIER WORKSTATION WINDOWS 7 TT2538 Provides a HP Z420
83. rint does need to upgrade the thin client on the AIS with each release 2 Pre 7 14 systems can be migrated on the RNI but additional installation fees may apply 3 The Verint ASTRO recording system does not need to be upgraded at exactly the same time as the ASTRO release Ordering Process 1 Motorola sales reps will forward the SSQ to Verint Presales 2 Verint presales will review the SSQ and assist in building the ECAT equipment list 3 Implementation services installation and training are ordered through TIGERS and Verint will assist in building the SOW with the proper approved templates 4 Service Maintenance amp Support is available for order through SLC with a pre approved SOW 5 DQ quoting process is available for special situations as needed Pricing Exceptions 1 Opportunities above 500K require a P amp L Please contract Pricing and Profitability 2 Opportunities 500K or less require regional approval for all pricing exceptions Miscelaneous 1 KVM DSF1DC108H can be ordered It is a Belkin 19 widescreen LCD rack console only USB cable compatibility USB KVM cables are DSF1D940106 The LCD drawer is 1 RU and 8 port KVM switch is 1 RU The cable connects two PC s per cable USB only does not support PS 2 style Models Trunked Logging Recorder TLR CAS Telephone Recorder SERVICES ARE NOT INCLUDED IN ANY RECORDER ECAT MODEL NUMBERS Description Nomenclature APC Price TRUNKED LOGGING RECORDER BUNDLE TT2812 229
84. ry and configuration process and should be engaged to ensure proper design and sizing Contacts are listed below and are available for discovery conference calls webinars onsite demos SOW s and assistance with the procurement process as well as educational meetings with Motorola staff as requested A Site Survey Questionnaire SSQ is required and can be found in the logging Wiki link below which contains the discovery questions that Verint needs to begin the quoting process Step one to any successful sales process is to involve the appropriate channel manager Quotes are available within 48 hours of a completed and finalized SSQ Also Verint must be engaged to provide a service and maintenance quotation for all equipment orders ECAT models are for product only services and maintenance must be quoted separately by Verint and ordered separately by the field team equipment via COF services via Tigers maintenance via SLC Verint regional contacts are Sales Territories Bryan DeBarry Channel Manager T2 T4 bryan debarry verint com 770 827 9640 Jon Harding Channel Manager T1 T3 T5 jon harding O verint com 513 678 9906 Gary Schiavo Channel Manager T6 T7 T8 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL 2 17 2015 Logging Solutions Verint Recording Solutions gary schiavo verint com 951 294 4556 Solution Engineers Shawn Watters Solutions Engineer West shawn wa
85. se 6 250 00 MS GPS GPS Oollector 5 000 00 o ur o o a p10028 CD 10028 v GPS INS GPS Collector Install Config and training 1 487 50 GPS SUP GPS Collector Support and Maint 1 487 50 950516 P Premium for Network provisionning services 6 250 00 Spectracom Integrated Circuit Glonass satellite time TXT29 1 1 Integrated with Power 911 One time fee TXT29 1 1 Integrated with Power 911 One time fee TXT29 1 1 Integrated with Power 911 One time fee TXT29 1 1 Integrated with Power 911 Monthly recurring fee per PSAP Target Price 1 4 seats TXT29 1 1 Integrated with Power 911 Monthly recurring fee per PSAP Target Price 5 10 seats TXT29 1 1 Integrated with Power 911 Monthly recurring fee per PSAP Target Price 11 seats 11595 A9 1 1 Call Handling Accessories for CCI 767 2 11553 3215 11554 12012 11555 A9C TPR Third Party Radio I F Module 1 356 2 11501 302 2 11508 4572 11590 32922 159 123922 60830 5 000 0 60831 M200 Training 6 250 0 60832 M300 Training 6 250 0 v u Wl in ujo U u v uw v uw un U u U v gt Q o Ur o 50839 6 250 0 60108 6 250 0 60780 3 750 0 60640 75 000 70086 3 750 0 ECaTS service setup fee per PSAP dual RDDM ECaTS service setup fee per PSAP single RDDM 10050 SAV 9 750 0 127602 55955 127608 61 070 127604 737025 127608 78 740 12847 1 500 0 ROGISST 17 500 00150 3750 10066 200 10036 Power Cord Cable with A C twist lock connect
86. sed worldwide HDL Plus provides a complete reliable and robust solution for customer audio recording requirements It is an innovative recording solution that allows public safety organizations to record conventional telephony and radio communications HDL Plus has two hard drives dual power supplies dual DAT drives and Windows 2008 R1 Server O S HDL Plus provides a digital multimedia recording platform with a wide range of scalable recording solutions The recorder supports up to 216 input channels with analog digital extensions Larger single box configurations are available with some design restrictions contact NICE Systems for more details HDL Plus provides high performance simultaneous record and play with archiving to local or remote media The logger ships standard with RAID 1 and provides up to 48 000 channel hours of on line storage or 34 000 hours when the RAID 5 option is selected The logger also offers dual DAT drives for removable off line archiving For additional onOline storage the Storage Center option can be added to the package to allow the customer to archive audio to an on line network storage device onsite or off site NICE Inform Inform Lite is not included in the HDL Plus bundles and must be ordered separately See the NICE Inform price page for ordering instructions Client PC Requirements Minimum specification for the client configuration and replay PC Recommended Hardware Specification Windows Windo
87. shed SLA Without remote access support may be delayed If 24x7 support is required please contact the field CSM for a quotation Inform 1 ASTRO 7 13 or later releases require Inform R5 1 or Inform Lite R4 0 5713 Installation 1 IMPORTANT NICE Services must be ordered separately NICE will provide a cost quotation to the field that can be margined up and quoted to the customer There are no services included in ECAT models Installation both at CCSi and in the field PM services and training must all be ordered separately IMPORTANT In the field commissioning of the logging equipment The Motorola field PM needs to contact NICE to schedule final commissioning of the logging recorder equipment Please contact Michael Tartaglia at NICE at Michael Tartaglia NICE com to schedule a final installation Please note that scheduling for NICE at CCSI or in the field is 8 10 weeks lead time Pricing Includes Installation in Domestic United States Alaska Hawaii and International require additional service quotation A factory trained and certified professional service representative will assist the end user in the implementation of their new recording solution NICE or a participating dealer installation technician will provide a short demonstration of the basic functions of the recorder system and the search and replay application The demonstration is not intended to provide a thorough understanding of the operation of the system Professi
88. tart recording when off hook condition is detected The MIDI cable is used to link your computer to your radio equipment through the MIDI port Joystick of your Sound Blaster Sound Card HOOK SWITCH CABLE FOR COM PORT DDN6492 Used to send a signal that triggers the IRR software to start recording when off hook condition is detected The COM port cable is used to link your computer to your radio equipment through one of the COM port located on every PC SOUND BLASTER AUDIGY RX SOUND CARD DDN1895 This audio card is selected when dual IRR functionality is required on a Z400 and z420 workstation IRR INSTALLATION OPERATION MANUAL DDN6494 6FT STEREO AUDIO PATCH CABLE 3 5MM DDN7279 CREATIVE LABS INSPIRE A60 CDN6673 Creative Lab speakers includes 110V AC power supply Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm INSRECA APC 229 229 229 229 APC 229 229 229 229 229 229 229 708 Page 4 of 4 Price 667 00 667 00 667 00 666 00 Price 242 00 85 00 92 00 87 00 123 00 108 00 33 00 46 00 2 17 2015 Logging Solutions HDL Plus Page 1 of 5 HDL Plus Logging Recorder SERVICES ARE NOT INCLUDED IN THE ECAT MODEL NUMERS THESE NEED TO BE ORDERED SEPARAETLY FROM NICE General Information HDL Plus is a state of the art High Density Capture Platform built on proven NICE technology u
89. tems mk 9 MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL APC 877 877 APC 229 229 229 Page 7 of 8 Price 0 00 0 00 Price 328 00 Price 9 450 00 90 00 Price 9 450 00 90 00 Price 567 00 Price 50 00 50 00 Price 328 00 126 00 1 685 00 2 17 2015 Logging Solutions Verint Recording Solutions Description LD2409 BOARD 24 ANALOG PORTS AUDIOLOG 13 PC1 EXPANSION CHASSIS AUDIOLOG 13 PC1 EXPANSION CHASSIS 16 CHS CONTACT CLOSURE KIT AUDIOLOG OPERATIONAL RECORDING PER CH AUDIOLOG OPERATIONAL QUALITY PER CH AUDIOLOG SCREEN RECORDING DOD IA HARDENING PRODUCTION PROCESS ENCRYPTION MANAGEMENT 1 FOR EVERY TG Data Compiled 02 Feb 2015 using DUP and all prices in USD mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL Nomenclature DDN2002 DDN2003 DDN2003 DDN2004 DDN2005 DDN2006 DDN2007 DDN2008 DDN2009 APC 229 229 229 229 229 229 229 229 229 Page 8 of 8 Price 4 346 00 5 450 00 5 450 00 1 080 00 662 00 914 00 126 00 9 450 00 126 00 2 17 2015 Dispatch Solutions 911 Page 1 of 1 911 For Plant Equipment Information please go to the following Compass web site http compass mot com plant911 or through EYE s under Product System Information Dispatch Solution VESTA E9 1 1 VESTA Pallas Sales Tools Kit can also be order through Literature Distribution Center under RO 13 2003 Shi
90. that will capture the Automatic Number Identification ANI and Automatic Location Identification ALI with each inbound 911 call It can be used as search criteria Activity Detection by External Trigger Squelch Used when recording the analog audio feeds from a 911 telephone system even VoIP based 911 systems offer analog feeds for each telephone to be recorded This kit interfaces with the 911 system to use contact closure as the start stop trigger for recording replaces the VOX trigger This provides efficiencies when trying to reconstruct a 911 event The basic kit provides Activity Detection for up to 24 audio positions Additional 24 Ports of Activity Detection Adds additional interface capacity to the basic kit described above Mix Configurator Adds an additional interface board to an NRX recorder bundle for 4 to 24 channels Allows the recorder to record both analog and digital in the same box This is not required for VoIP recording Server Hardware Upgrade Larger Server The small NRX bundle can have the server upgraded to the larger server model that is used in the large NRX bundle This is sometimes desirable to accommodate future growth or provide better performance for Inform Lite and Inform deployed on a NRX recorder Server Hardware Upgrade Additional Storage There are 1 TB and 3 TB HDD options to increase the internal storage in the NRX recorder Because the servers are configured with RAID 1 each options comes wit
91. the appropriate number of license as required in the system ADDITIONAL NICE INFORM RECONSTRUCTION CONCURRENT USER LICENSE DDN1698 229 2 146 00 ADDITIONAL NICE INFORM MONITOR CONCURRENT USER LICENSES PRICE PER LIC DDN1699 229 1 708 00 Real time monitoring of a telephony recording channel NICE INFORM ORGANIZER CONCURRENT USER LICENSES PRICE PER LICENSE DDN1701 229 4 512 00 INFORM MATRIX SERVER LICENSE DDN1697 229 6 096 00 Only available for Inform 4 1 higher releases NICE INFORM MEDIA PLAYER LICENSE PRICE PER INFORM SERVER DDN1702 229 5 500 00 INFORM RESILIENCY SOFTWARE LICENSE DDN1116 229 12 190 00 This is already included in TT2691 Used if a customer provides their own hardware NICE INFORM VERIFY CONCURRENT USER LICENSE DDN1700 229 574 00 ADDING SECOND LOGGER DATABASE TO INFORM LITE ACCESS DDN1696 229 4 000 00 INFORM REPORTER MODULE LICENSE DDN1870 229 550 00 Provides pre configured reports for call volume and quality evaluation results INFORM EVALUATOR MODULE LICENSE DDN1871 229 1 100 00 Provides supervisor with on line custom built evaluation forms within the Inform application INFORM OPERATOR LICENSE DDN1872 229 110 00 Identifies the personnel to be evaluated and allows evaluations to be assigned to that person for review USER REGISTRATION APPLICATION LIC DDN1873 229 30 00 RECORD ON DEMAND APPLICATION LIC DDN1874 229 110 00 Provide user with the ability to start stop recording at their phone position Data Compiled 02 Feb 2
92. thin the logging system during installation If a change in retention requirements is required after initial installation the configuration change could impact recording and or result in a loss of audio For technical information on the ASTRO 25 IP Digital Logging Recorder subsystem feature please reference the MCC 7500 System Planner Additional Information on NICE products is available from NICE directly at their ExtraNICE business partner portal This site provides Motorolans with access to materials published by NICE on their applications tools and solutions The materials include marketing collateral manuals user installation hardware etc technical notes FAQ s and much more Register at www extranice com NICE Documentation is available at the following Compass site http compass mot solutions com go 325784275 mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICEIPL 2 17 2015 Motorola MCC 7500 Products MCC 7500 IP Logging Recorder Products SERVICES ARE NO LONGER INCLUDED IN ANY RECORDER ECAT MODEL NUMBERS Description Nomenclature 10 SIMUL CALL MCC 7500 IP RECORDER This MCC 7500 IP logging recorder bundle does not include services 120 SIMUL CALL MCC 7500 IP RECORDER This MCC 7500 IP logging recorder bundle does not include services See ordering requirements above for the stipulations associated with the redundant models TT2668 TT2669 Options Redundant Recorder Descrip
93. tion ADD 10 SIMULTANEOUS CALL REDUNDANT MCC 7500 IP LOGGING RECORDER For use with TT2668 Important note the redundant recorder must be configured with the same capacity as the TT2668 Also it must be located at the same physical location as the primary recorder must be installed at the same time and recorder the same resources ADD 120 SIMULTANEOUS CALL REDUNDANT MCC 7500 IP LOGGING RECORDER For use with TT2669 The redundant recorder option must be located at the same physical location as the primary recorder must be installed at the same time and record the same resources Options System amp Additional Capacity Select System Description ADD ADD ADD IP LOGGING RECORDER FOR USE ON 7 7 SYSTEMS IP LOGGING RECORDER FOR USE ON 7 9 SYSTEMS IP LOGGING RECORDER FOR USE ON 7 11 SYSTEMS ADD ADD ADD IP LOGGING RECORDER FOR USE ON 7 13 SYSTEMS IP LOGGING RECORDER FOR USE ON 7 14 SYSTEMS IP LOGGING RECORDER FOR USE ON 7 15 SYSTEMS Additional License Capacity for Single and Redundant Recorders Description ADD 10 SIMULTANEOUS CALL CAPACITY For use with TT2668 Maximum of 11 can be ordered per TT2668 ADD 10 SIMULTANEOUS CALL CAPACITY FOR REDUNDANT RECORDER For use with TT05782AA Maximum of 11 can be ordered per TT05782AA Important note the redundant recorder must have the same capacity as the primary recorder The TT05785AA quantity should match the quantity of TT05784AA orde
94. to consider when sizing the recorder s capacity The below highlights scenarios that could be encountered It is best to discuss with the customer how they use these features and the impact their usage patterns might have on the recorders size requirements Regrouping s Impact on Call Licenses in the Recorder e A dispatcher has a patch set up with N regroupable trunking talkgroups in it The dispatcher is transmitting on the patch This results in N calls being logged on the logging recorder which consume N of the licenses While the dispatcher is transmitting on the patch a radio begins transmitting on one of the talkgroups in the patch This results in an additional N calls being logged on the logging recorder which consume an additional N of the licenses The end result is 2 x N licenses are consumed by this scenario e A dispatcher has a multiselect group open with N regroupable trunking talkgroups in it The dispatcher is transmitting on the multiselect This results in N calls being logged on the logging recorder which consume N of the licenses While the dispatcher is transmitting on the multiselect a radio begins transmitting on one of the talkgroups in the multiselect This results in an additional N calls being logged on the logging recorder which consume an additional N of the licenses The end result is 2 x N licenses are consumed in this scenario Audio and events which have been recorded are accessed through the NICE Scenario Replay a
95. tra log dollars but we control the entire installation of our console with the other vendors involved Jack Fay on working with Watson e The detail is huge for an order like this Watson did a wonderful job Eric Olson on Motorola Test Facility Boulder CO e Watson provided warranty repair in Santa Fe This repair required a two day on site effort new parts and refurbishing existing installed furniture at no cost to the customer resulting was a follow on sale even bigger than the initial installation Dieter Schmidt on Santa Fe NM e have always had success selling Watson because their product and services are extremely high quality When ask for a quote they get it to me quickly and accurately They produce the furniture in a timely manner it is installed without problems the customers love it and it looks great walk away with a happy customer and no problems from the sale Amanda Barringer on Durham Emergency Communications NC mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm WATSON 2 17 2015 NiceLog Logging Recorder Page 2 of 3 Watson Sales Support Process Includes Site Visit amp Survey Form Completion Room Measurements Technology Evaluation CAD Space Planning Quotation Installation Date Coordination Product Pre building at Factory Delivery and Installation Coordination End User Training Excellent Customer Service and Support Post sale Visi
96. ts Setting the industry standard Watson Dispatch offers extremely high quality dispatch console furniture unique storage solutions and a range of conferencing administrative and private office furnishing SYNERGY is a complete family of products designed to enhance the entire communication center It combines unparalleled structural integrity full sit to stand ergonomic adjustability improved environmental controls easy technology access power voice and data integration and simple logical effective wire management Full cavity designs stabilizes all movable and fixed surfaces The wedge design includes a vertical interconnect for routing cables and wiring from the work surface to the electronic devices in the cavities Easy technology access is achieved by pull out shelves either front or rear of console Watson s Total Comfort System TCS integrates all ergonomic adjustments and environmental controls into a single device SPI Single Point Interface which encompasses major improvements in the crucial arena of telecommunicator comfort Modular air circulation is provided by one to three quite yet powerful repositionable fans that require no ducting User adjustability and control of the console via the SPI allows users to replicate the sit to stand function at all positions Competitive Differentiator Many competitors claim a limited life time warranty but the small print reveals 90 day coverage on electrical one year on motors
97. tters O verint com 513 678 9906 Larry Williston Solutions Engineer East larry williston verint com 203 893 3489 Verint Executive contacts are Bill Pryor Senior Director Public Safety Global Practice Leader bill pryorO verint com 512 663 3431 Matthew Varner Director Strategic Partnerships matthew varnerO verint com 512 656 9803 Recorder Packages mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm VERINTL Page 3 of 8 2 17 2015 Logging Solutions Verint Recording Solutions Page 4 of 8 Trunked Logging Recorder TLR Each TLR includes an Audiolog 5000 Series MAX PRO Quad Core server Intel PRO 1000GT Dual Port Server Adapter Audiolog Server license for Version 5 Motorola P25 Audiolog enabler Mounting Rail Kits 4 Post Insight Center license for replay unlimited Internal Storage up to 75 000 channel hours dual Blu ray backup drive Software Administrator etc All specifications are subject to change Central Archive Service CAS Each CAS includes an Audiolog 5000 Series MAX PRO Quad Core VoIP server CAS Server license version 5 Mounting Rails Kit 4 Post Insight Center license for replay unlimited Internal Storage up to 75 000 channel hours dual Blu ray backup drives Software Administrator etc All specifications are subject to change Telephone Recorder Each telephony recorder includes an Audiolog 5000 Series MAX PRO Quad Core VoIP server Audiolog
98. ty issues during the warranty period If 24x7 support is required please contact the Motorola CSM to obtain quotation Support outside North America requires Motorola to provide on site support NICE Systems provides remote support and parts only 7 For equipment being placed in a 19 two post rack part number DQ11231119 can be ordered This is a 2 post rack mount shelf DDN9632 is a rack mount rail kit for a four post rack cabinet 8 If the HDL Plus logging recorder is being integrated with a trunked logging system a CLS is required It doesn t matter if the HDL Plus is on the same network as the trunked logging system a separate CLS for each HDL Plus is required TT2588A Description of Options bundled into the logging recorder model number ANI ALI Annotation Collect and annotate calls with pertinent telephone and location information CLS Software and Microsoft SQL Software Provides the database for call data the structure for the audio files and the connection between the audio files and the call data Mandatory exception below for integrating an HDL Plus logging recorder with a MCC 7500 IP logging recorder solution Also mandatory for adding a Storage Center network archiving solution Description of HDL Plus Optional Items RAID 1 Resiliency ships standard Provides a RAID Controller to the logger to configure the internal hard drives in a mirrored configuration In the event of a single drive failure the logger will likely
99. ustomer requires the ability to access both a telephony analog recorder s and a MCC 7500 IP recorder s from one replay station then the sales team must work with the field engineering team on the design An integration document is available at the Compass site below that provides guidance for designing an integrated MCC 7500 IP and telephony analog logging recorder system The NICE implementation engineer will configure the logging recorders but it will be the responsibility of the Motorola field team to integrate the system configure and design border router firewall settings etc For the NiceLog and HDL Plus recorders integrating these with a trunked system requires a separate CLS server and should be quoted by sales All other logging recorders NiceCall Focus III NPX and NRX have CLS integrated in the box The CLS server is part number TT2588A ML370 G4 servers are supported through ASTRO 25 release 7 9 They require a minimum of 2GB of RAM for A7 9 which is supplied by NICE The ML370 G4 servers WILL NOT be supported beyond the A7 9 release The ML370 G5 servers WILL NOT be supported beyond the A7 11 release Note that the ML370 G5 DVD RAM drives are not supported in A7 12 A7 13 release due to driver issues It is also important to note that HP support for the ML370 G4 servers has ended and the ML370 G5 servers have an end of support the Q3 2014 so it is necessary that the servers are replaced prior to this date General Notes The M
100. ve always satisfied my customers requirements and they have always been very responsive to all our requests would highly recommend their products Fred Berrong Northrop Grumman Corporation Integrated Systems Sector American Wireless was able to design a furniture system to meet the stringent space requirements of an existing Mission Control Room that met all of the needs for keyboard monitor CPU communications and specialized display and control equipment The fit and finish are outstanding and the area is very comfortable to the control room engineers who must man the stations for extended periods of time during test flights They were on time with a critical delivery date and their follow up customer service is exceptional mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm AMERIC 2 17 2015 American Wireless Legacy Line Di Page 4 of 5 Sales Support Process Includes Introductory customer needs assessment Pre site survey form completion Ergonomic evaluation and space planning Complimentary conceptual drawings Quotation Motorola System and Infrastructure Operations SIO On site presale survey as needed Installation coordination Detailed engineering drawings provided with equipment Installation tutorials and online support Factory gating to required delivery schedule Product staging and QA inspection Special packaging NS SS SN RNR Requirements Gathering and Proposal Information Call the A
101. ws 7 32 bit or 64 bit for Inform or Inform Lite Minimum Audio only Dual Core 2 GHz or higher or Audio and Video Intel Core 2 Quad 2 4GHz recommended 2GB audio only 4GB recommended for audio and video 100 Mb s Ethernet network card 10GB with 500MB free space SoundBlaster or compatible sound card Audio and video NVidia PX8400 GS 512MB DVD CD ROM drive required for installation SXGA 1280 x 1024 Keyboard and mouse or other pointing device Loudspeaker or Headphone output mm Sea ah due pa mO Ordering Requirements Ordering Instructions 1 Each logging recorder includes the following items Mainframe Chassis Windows 2008 R1 32 bit up to 48 000 hours of on line storage dual DAT archive devices G 729A 8 Kbps Compression Algorithm Hot swappable redundant power supply on off hook detection DTMF detection for analog telephony interface only beep tone insertion for analog interface Loggers Microsoft SQL Server 2005 software Microsoft SQL Client Access mk MSITStore C Users case02 Documents ECAT_DUP_Feb_2015 ECAT chm NICELOG 2 17 2015 Logging Solutions HDL Plus Page 2 of 5 License CAL User Manual CD 2 Pricing includes first year warranty maintenance Monday Friday 8 5 within Continental United States call for quote outside this geography 3 Warranty includes software patches and fixes It does not include new versions or Anti Virus software 4 Installation is ordered separatel
102. y Alaska Hawaii and International require additional fees call for quote When ordered a factory trained and certified professional service representative will assist the end user in the implementation of their new recording solution if installation is within North America Outside North America Motorola is to supply the on site installation resources and remote support for the installation will be provided by NICE Systems NICE or a participating dealer installation technician will provide a short demonstration of the basic functions of the recorder system and the search and replay application The demonstration is not intended to provide a thorough understanding of the operation of the system Professional training for new customers will be quoted as part of the services proposal from NICE Systems Professional training provides a full day of in depth instructor led product training and Q amp A for up to six customer personnel Additional server not included required for running the ANI ALI software and the NICE CLS and Microsoft SQL applications See CLS server in the price list below 5 Specify the number of conventional versus digital channels when the order is placed HDL Plus interface is configured by type The number of analog and or digital inputs must be indicated 6 NICE provides 8 x 5 technical phone support and NICE or its participating dealer provides M F 9AM 5PM local time same day remote access support for Level A amp B severi

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