USER MANUAL - I
Contents
1. 18 ET 19 Cleaning 5 20 Glass Acrylic and Touchscreen Window bint 20 N Protective Wndow LOD Surlace WOGEIS 20 21 WIGS FG UNS paid a 2 enm TOUDE NOOU 23 SCC ICAU ONS eoe E A E E 24 E EE E A E EE 24 M i wise aa 24 25 UC A apace E 25 PUI CHO AA 25 CONIA i aaan E E 26 26 CGomplances 26 Safety and Regulatory Information Safety and Regulatory Information WARNING To prevent fire or shock hazard do not expose the unit to rain or m2. 19 RACK MOUNT INDUSTRIAL MONITOR USER MANUAL Table of Contents Safety and Regulatory Information ccccccssceeeeceeeeeneecseeeeneseeeesenesoneseeeeeseesanssoneesaees 3 en meen reenter 3 Waste Electrical and Electronic Equipment Directive WEEE sscccsssseecseseeccssseeecesseeseeneeecenseesoens 4 AWINIGS ses 5 TEAT O 5 BOON a E E S 5 WGN A A E E E A E E E OEE E A 6 Installation 7 Step 1 Prepare for 7 Step 8 Touchscreen 9 MMO RACK E EERENS 11 Video SENOS arora ceca snes ese sce sets ese pene A EAn Eoad EAEN EEEE 12 S eiaeia IMCD PNA cere ce rc amnesic rece fea cro ee ares A 12 Condor E IMON eE E A E 13 OSD and 14 Oneacreen Display OSD Menus 15 Auto Image AdUST IVS VU siansaksaa 15 Briain s sve MU sisaienecvnesenmaatesentupssaneccansesecy nape 16 5 5 nen ers marr Tt at reo EE 16 16 omer 17
3. 75 Ohms Compatible sync modes Separate H V sync 9 DVI NOTE NTSC PAL composite input available call for details Vertical Scan Supported Video 1280 x 1024 60 75 Hz 1280 x 960 60 75 Hz 1024 x 768 60 70 72 75 Hz 800 x 600 56 60 72 75 Hz 720 x 400 70 Hz 640 x 480 60 75 Hz Electrical Monitor Input 120 240 VAC 1 5 0 75 A 60 50 Hz Power Consumption Power Consumption lt 1 W Standby mode Control Panel Buttons 1 Menu 2 Enter Power Down Up On Screen Display OSD Auto Image Adjust Contrast Brightness Input Select Color Menus Adjust Information Manual Image Adjust Setup Memory Recall Touchscreen Option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer 25 Specifcations Rack Compatibility EIA Type Rack A B and C Rack Width 482 6 mm 19 0 preferred EIA width 8 Slots 7 1 mm 0 28 wide Panel Height 8U 354 3 mm 13 95 Physical Panel Rating Built to IP20 standards NEMA UL Type 1 Bezel Finish Black Powder Coated Carbon Steel matte fnish Depth Behind Bezel Behind Bezel 57 9 mm 2 28 Front Bezel a 482 6 mm x 354 3 mm x 3 2 mm 19 0 x 13 95 x 0 125 Dimensions W x H x D Net Weigt 15 Ibs a Weight 19 Ibs Compliances and Certifcations e UL 60950 3 Edition cUL Recognized Component File E212889 UL 508A Listed File No E318630 FCC Class A CE Environmental RoHS Ha
4. or down F button 5 To save the adjustments and return to the main OSD menu press button 1 once To exit the OSD menu press button 1 twice 13 Video Settings Control Functions Opens the OSD menu Exits the OSD menu and saves adjustments Displays the control screen for the highlighted control Toggles between two controls on some screens Turns the monitor on and off The Power Indicator light glows blue during normal operation and orange when the monitor is in Power Saving mode Down Brightness When the OSD menu IS NOT displayed Adjust Shortcut to Brightness Adjust When the OSD menu IS displayed Scrolls down and adjusts items in the menu down Up Contrast Adjust When the OSD menu IS NOT displayed Shortcut to Contrast Adjust When the OSD menu IS displayed Scrolls up and adjusts items in the menu up OSD and Power Lock Settings gt OSD Lock Press and hold 1 and the up A button for 10 seconds If any buttons are pressed the message OSD Locked will display for 3 seconds gt OSD Unlock Press and hold 1 and the up A button again for 10 seconds gt Power Button Lock Press and hold 1 and the down button for 10 seconds If the power button is pressed the message Power Button Locked will display for 3 seconds With or without this setting after a power failure your monitor s power will automatically turn ON when power is restored gt Power Button Unlock Pres
5. Panel NOTE The latest versions of Wndows touchscreen drivers provided by Hope Industrial have an Enhanced Calibration Mode option If applicable to your particular driver this setting may be found in the touchscreen s Control Panel under the Mode tab 10 Installation Instructions Step 3 Install into Rack Once you have completed the full bench test confguration and confrmed that all components are working properly you are ready to install the monitor into the rack Hope Industrial Systems Rack Mount monitors conform to the Electronic Industries Association standard EIA 310 D Our monitors will ft in type A B and C racks with a width of 482 6 mm 19 preferred EIA rack width AN WARNING i Tech will not assume liability for damage to internal electronics due to improper installation Contact HIS if you need additional assistance The HRM819TR has a panel height of 8U shown below 37 5 mm 1 48 316 9 mm 139 1 mm 5 48 12 48 8U 19 95 215 3 mm 8 48 354 3 mm 19 953 Video Settings Video Settings Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is important for maximizing the quality of the screen image and for minimizing eye strain The timing mode consists of the resolution e g 1280 x 1024 and refresh rate or vertical frequency e g 60 Hz After setting the timing mode use the On Screen Display OSD controls t
6. includes the Contrast and Brightness functions Contrast Brightness Description Menu Contrast Adjusts the difference between the image background black level and the foreground white level This feature may also be accessed by pressing the up A button outside of the OSD menu Brightness Adjusts the background black level of the screen image This feature may also be accessed by pressing the down V button outside of the OSD menu Input Select Menu The Input Select menu allows the user to toggle between inputs if there is more than one computer connected to the display Input Select D Sub Color Adjust Menu The Color Adjust menu provides several color adjustment modes including preset color temperatures and a User Color mode which allows independent adjustment of red R green G and blue B The factory setting for this product is 6500K 6500 Kelvin Color Adjust sRGB 9300K 7500K 6500K 5000K User Color 16 Video Settings Color Adjust Menu Description This is quickly becoming the industry standard for color management with support being included in many of the latest applications Enabling this setting allows the LCD to more accurately display colors the way they were originally intended NOTE Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled Adds blue to the screen image for cooler white used in most offce
7. settings with fuorescent lighting Adds blue to the screen image for cooler white used in most offce settings with fuorescent lighting Adds red to the screen image for warmer white and richer red Adds green to the screen image for a daylight color User Color Individual adjustments for red R green G and blue B 1 select color R G or B press button 2 2 adjust selected color press the up A or down F button NOTE If you select RECALL from the OSD Main Menu when the product is set to a Preset Timing Mode colors return to the 6500K factory preset Information Menu The Information menu displays the timing mode video signal input coming from the graphics card in the computer See your graphics card s user guide for instructions on changing the resolution and refresh rate vertical frequency NOTE VESA 1280 x 1024 60 Hz recommended means that the resolution is 1280 x 1024 and the refresh rate is 60 Hz 17 Video Settings Manual Image Adjust Menu The Manual Image Adjust menu includes the H V Position Horizontal Size Fine Tune Sharpness Dynamic Contrast and ECO Mode functions Manual Image Adjust H V Position Horizontal Size Fine Tune Sharpness Dynamic Contrast Manual Image Adjust Description Menu H V Position Moves the screen image left or right and up or down Horizontal Vertical Position Horizontal Size Adjusts the width of the screen image Fine Tune Sh
8. all touchscreen monitors but only one should be used to connect the touchscreen interface to the monitor All touchscreen monitors are shipped with a CD ROM that contains documentation and drivers for all major operating systems To be sure that you have the most current information please check the following Internet address http Awww i techcompany com support top html IMPORTANT If you will be using a Serial connection connect the Serial cable frst and then install the touchscreen driver If you will be using a USB connection install the touchscreen driver frst and then connect the USB cable Serial RS 232 Connection 1 Connect one end of the Serial cable to the Serial input port on the rear of the monitor Connect the other end to the Serial port on the host computer Tighten the captive screws on the cable connectors to ensure adequate strain relief Installation Instructions Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the ReadMe htm fle in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a location on your hard drive then run using elevated privileges by right cli
9. arpens the focus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Image Adjust function frst Adjusts the clarity and focus of the screen image Dynamic Contrast Allows the user to turn the contrast ratio enhancement On or Off Dynamic Contrast adjusts the brightness of the backlights to improve the contrast of the screen image darker screen images will have better black levels ECO Mode Provides lower power consumption by reducing the brightness 9 Standard is the default brightness setting Optimize reduces brightness by 25 Conserve reduces brightness by 50 18 Video Settings Setup Menu The Setup menu includes the Language Select Resolution Notice OSD Position OSD Time Out OSD Background and Auto Power Off functions setup Menu Language Select Resolution Notice OSD Position OSD Time Out OSD Background Auto Power Off Setup Menu Description Language Select Allows the user to choose the language used in the menus and control screens Resolution Notice Advises the optimal resolution to use OSD Position Allows the user to move the OSD menus and control screens OSD Time Out Sets the length of time the OSD screen is displayed For example with a 15 second time setting if a control is not pushed within 15 seconds the display screen disappears OSD Background Allows the user to turn the OSD background On or Off Auto Power Off When enabled this setting will automatically
10. ble Connections All monitors are shipped with both a 6 ft VGA video cable and 6 ft power cable unless longer cables were ordered in their place If you ordered a touchscreen monitor you also received a 6 ft Serial RS 232 cable and 6 ft USB cable The cable ports are located on the rear of the monitor Refer to the following diagram and instructions to connect power video and touchscreen if applicable to your monitor SERIAL for Touchscreen option no USB POWER INPUT ANALOG VIDEO Q000000000000000000000000000000000 DIGITAL VIDEO Video Connection The HRM819TR supports analog and digital video Analog Video Connection Connect one end of the VGA video cable to the HD 15 input port on the rear of the monitor Connect the other end to the analog video output port on the host computer Installation Instructions Digital Video Connection Connect one end of the DVI video cable to the DVI D input port on the rear of the monitor Connect the other end to the digital video output port on the host computer Power Connection The HRM819TR is powered by 120 240 VAC 1 5 0 75 A 60 50 Hz Connect the AC power cable to the power input port on the rear of the monitor Connect the other end into a nearby outlet Install Touchscreen Driver Applies to touchscreen monitors only Instructions below apply to Windows systems Both Serial and USB ports are present on
11. cking on the fle and selecting Run as administrator Click to Run the software when prompted Follow on screen instructions to download and execute the touchscreen driver installation USB Connection 1 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the ReadMe htm fle in a web browser Select the appropriate driver NOTE For Windows 7 and Vista operating systems you must save the driver to a location on your hard drive then run using elevated privileges by right clicking on the fle and selecting Run as administrator Click to Run the software when prompted Follow on screen instructions to download and execute the touchscreen driver installation A cable retention bracket comes installed on the USB port on the rear of the monitor and will help to secure the cable and ensure adequate strain relief Route one end of the USB cable through the retention bracket and connect it to the USB input port on the monitor Connect the other end to the USB port on the host computer Calibrate the Touchscreen Once the driver has fnished installing you are ready to calibrate the touchscreen Open the touchscreen s Control Panel located in the host computer s Control
12. ed glass cleaner onto a clean soft lint free cloth then wipe the screen 20 Troubleshooting Troubleshooting Video Troubleshooting IMPORTANT If using a KVM extender first try to resolve any problems using the solutions listed below If the problem still exists try bypassing the KVM extender If this fixes the problem and allows the monitor to work properly then the KVM extender is the source of the problem Please refer to the troubleshooting section of the KVM extender manual or contact i Tech for additional assistance Symptom Causes Solutions No image on the Monitor is not powered on e Press the Power button on the screen and monitor and make sure the Power control s Power Indicator light is lit blue Indicator light is e Check power connections at the not lit monitor and power source No Signal Video cable is not plugged in Check the video cable connection at the message box and correctly monitor PC and or KVM extender geo ie PC is in Power Saving Power Saving mode can usually be exited mode by moving the mouse PC is not powered on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal No image on the Video cable is not plugged in Check the video cable connection at the screen and correctly monitor PC and or KVM extender control s Power indicator liaht i PC is in Power Saving Power Saving mode can usua
13. ive WEEE The following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE lt The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste but use the return and collection systems according to local law Users should contact their supplier and check the terms and conditions of the purchase contract When purchased directly from Hope Industrial Systems you may contact technical support for disposal arrangements Mechanical Drawings Mechanical Drawings Front View 482 6 mm 19 00 TFF EEE EEE EEE RE EEE T ner ELLE ELLE EEE LE 305 6 mm 12 03 316 9mm_ 13 95 354 3 mm 380 6 mm 12 48 14 99 215 3 mm 8 48 139 1 mm 5 48 460 4 mm 47 9 mm 18 12 1 48 Bottom View 448 7 mm 17 66 60 8 mm 1 1 11 1 1 111 111 2 40 3 2mm 0 125 J Mechanical Drawings Side View 60 8 mm 2 40 E m 5 13 95 Installation Instructions Installation Instructions Step 1 Prepare for Installation IMPORTANT Perform the following steps BEFORE installation of the monitor into the rack 1 Ensure that suffcient power is available 2 Ensure that suffcient space is available to all
14. iver The cursor Touchscreen driver has not Download and install the latest driver from moves but does been installed the i Tech website not follow my Touchscreen has not been Activate the calibration utility In Windows calibrated systems these settings may be found at the following location Control Panel gt Elo Touchscreen gt General Tab e Press the Align button e Touch all targets as the appear to calibrate the touchscreen e Press the Green Check button when verifed finger when touching the touchscreen 23 Specifcations Specifcations Display Thin flm transistor TFT Active Matrix Liquid Crystal Sie 19 diagonal Image Size W x H 376 mm x 301 mm 14 8 x 11 9 Pixel Pitch 0 204mmx 0 298 mm Number of Colors 1000 1 static 100 000 1 dynamic Backlight Two CCFTs Cold Cathode Fluorescent Tube 50 000 hour brightness half life replaceable Temperature 010 50C G2 to 1227 Humidity 20 to 90 non condensing Operating Shock 15 g 6 msec half sine Operating Vibration sine 1 0g swept sine 9 500 Hz Transport Vibration 0 1g Hz 10 200 Hz rancori 0 039 Hz 200 2000 Hz e Operating up to 10 000 feet e Non operating up to 40 000 feet 24 Specifcations Input Connectors HD 15 DVI D NOTE Optional BNC input using HD 15 to 5 wire BNC adapter see Input Signal Formats for a list of compatible video signals Input Signal Formats e RGB Analog video 0 7 1 0 Vp p
15. lly be exited ee hode by moving the mouse lit orange PC is not powered on Ensure PC is powered on PC is not sending signal Connect the PC to another known working monitor to check the PC source signal 21 Troubleshooting Symptom Out of Range message box and no image on the screen Incorrectly displayed or partial image on the screen Wrong or abnormal colors white is not white Screen image is dim The message OSD Locked appears The message Power Button Locked appears 22 Causes The source signal exceeds the maximum resolution and or refresh rate that the monitor can handle gt 1280 x 1024 resolution or gt 75 Hz refresh rate Monitor has not been adjusted correctly for the source signal Monitor color settings are incorrectly adjusted Video cable is not securely connected Video cable is bad Brightness and or contrast settings are not set properly The OSD has been locked to prevent unauthorized changes to display settings The Power button has been locked to prevent unauthorized shut down of the monitor Solutions Adjust the computer settings to the monitor s native resolution 1280 x 1024 60 Hz e Activate the Auto Image Adjust function in the OSD menu e Fine tune the picture by manually adjusting the image In the OSD menu these functions can be found in the Manual Image Adjust menu Reset the monitor to the factory default
16. o adjust the screen image TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1280 x 1024 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location gt ME 2000 XP Control Panel gt Display gt Settings Vista Control Panel gt Personalization gt Display Settings gt Windows 7 Control Panel gt Appearance and Personalization gt Adjust Screen Resolution WARNING Do not set the graphics card in your computer to exceed the maximum refresh rate of 75 Hz doing so may result in permanent damage to your display 12 Video Settings Control Panel Buttons Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On Screen Display OSD menu CONTROL PANEL BUTTONS 0000000000000000000000 1 11 10000 1000000000000 10000 10000 O 1 To display the Main Menu press button 1 NOTE All OSD menus and adjustments screens disappear automatically after 15 seconds This is adjustable through the OSD Time Out setting in the Setup menu 2 To select 8 control to adjust press the up A or down F button to scroll through the menu 3 Press button 2 to open the menu for a selected control 4 To adjust the control press the up A
17. oisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualifed personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product To be covered by UL 60950 3 Edition the socket outlet shall be installed near the equipment and shall be easily accessible FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifcations not expressly approved by the grantee of this device could void the user s authority to operate the device Safety and Regulatory Information Waste Electrical and Electronic Equipment Direct
18. ow for proper air fow into and out of the unit 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifcations of the unit A The maximum rated temperature for the HRM819TR is 50 C 122 F gt Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan can greatly reduce temperature gt Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the specifcations of the unit gt The maximum rated humidity for the HRM819TR is 90 non condensing Installation Instructions Step 2 Bench test Confguration Make sure everything works before installing into the production environment i If using a KVM extender please refer to the installation instructions included with the KVM extender module It is particularly important to bench test the full confguration prior to final installation This will help to identify and troubleshoot any system issues while confguration changes may still be easily made Install Ca
19. power off the monitor when no signal is detected for 3 minutes Memory Recall Menu A The Memory Recall menu returns adjustments back to factory settings NOTE This control does not affect changes made with the Language Select or Power Lock settings 19 Cleaning Instructions Cleaning Instructions CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON IMPORTANT Always spray the cleaner on the cloth or towel frst and then clean the monitor screen Cleaner sprayed directly on the monitor could possibly leak inside a non sealed unit and cause damage Glass Acrylic and Touchscreen Window Models All displays with safety glass acrylic or resistive touchscreen windows may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content Vinegar or ammonia will not hurt the screen The anti refective coatings on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifcations To minimize over run of cleaning solution spray the cloth frst and then clean the screen No Protective Window LCD Surface Models Wipe the screen with a clean soft lint free cloth This will remove dust and other particles If the screen is still not clean apply a small amount of non ammonia non alcohol bas
20. s and hold 1 and the down button again for 10 seconds 14 Video Settings On Screen Display OSD Menus To open the OSD menu press button 1 once The following screen will appear Main Menu ty Auto Image Adjust El Contrast Brightness Input Select Color Adjust Information Manual Image Adjust Setup Menu Memory Recall Main Menu Description Auto Image Adjust Automatically sizes centers and fne tunes the video signal to eliminate waviness and distortion Contrast Brightness Includes the Contrast and Brightness functions Sa Allows the user to toggle between inputs Color Adjust Provides several color adjustment modes pemen Displays the timing mode video signal input Manual Image Adjust Includes the H V Position Horizontal Size Fine Tune Sharpness Dynamic Contrast and ECO Mode functions Includes the Language Select Resolution Notice OSD Position OSD Time Out OSD Background and Auto Power Off functions Memory Recall Returns adjustments back to factory settings Auto Image Adjust Menu The Auto Image Adjust menu automatically sizes centers and fne tunes the video signal to eliminate waviness and distortion NOTE Auto Image Adjust works with most common video cards If this function does not work on your display lower the video refresh rate to 60 Hz and set the resolution to its pre set value 15 Video Settings Contrast Brightness Menu The Contrast Brightness menu
21. settings by activating the Memory Recall function in the OSD If any colors red green or blue are missing check the video cable to make sure it is securely connected Check to make sure there are no loose or broken pins in the cable connector Shorts in the cable could also cause an improper image to display Adjust the monitor s brightness and contrast settings in the OSD s Contrast Brightness menu Press and hold 1 and the up A button for 10 seconds Press and hold 1 and the down F button for 10 seconds Troubleshooting Touchscreen Troubleshooting Applies to touchscreen monitors only To be sure that you have the most current driver please check the following Internet address http www i techcompany com support top html Symptom Causes Solutions No response Touchscreen driver has not Download and install the latest driver from when touching been installed the i Tech website the touchscreen Touchscreen cable is not Make sure either the USB or Serial cable is plugged in correctly securely connected to the monitor and PC Do not connect both If using a USB connection USB cables have a 3 meter limitation and does the USB cable length could cause no touch response if this is exceed 3 meters exceeded If using a Serial connection Ensure that the Serial cable is connected is the Serial cable plugged to the COM port being used prior to into the correct COM port installing the touchscreen dr
22. zardous Substances IEC 60721 3 Reliability WEEE Registration WEE DJ1859ZX for UK onl 26
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