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2N VoiceBlue MAX - 2N Telekomunikace

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1. Air humidity Max 95 at 40 C EN 6 Supplementary Information This section provides supplementary information on 2N VoiceBlue MAX Here is what you can find in this section 6 1 Regulations and Directives 6 2 Troubleshooting 6 3 List of Abbreviations 6 4 General Instructions and Cautions 6 1 Regulations and Directives 2N9 VoiceBlue MAX conforms to the following directives and regulations Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC of the European Parliament and of the Council of 12 December 2006 on the harmonisation of the laws of the Member States relating to electrical equipment designed for use within certain voltage limits Directive 2004 108 EC of the European Parliament and of the Council of 15 December 2004 on the approximation of the laws of the Member States relating to electromagnetic compatibility and repealing Directive 89 336 EEC Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Chemicals Agency amending Directive 1999 45 EC and repealing Council Regulatio
2. use this function to assign up to four independent free minute counters to each GSM module SIM card group Tariff 1 free minutes for calls to own GSM UMTS network Tariff 2 free minutes for calls to other GSM UMTS networks Tariff 3 free minutes for calls to the PSTN Tariff 4 free minutes for calls within a closed user group VPN Set the LCR table assign prefixes to tariffs correctly to ensure full functionality of this feature If routing to a specific tariff is not applied in the LCR table global free minutes will be used Free minutes Count of free minutes for a specific tariff offered by the provider Transferred minutes Maximum count of unused free minutes to be transferred to the next period Day of restoring free minutes Day on which the free minute counters are to be reset automatically Choose every 24 hours a day in a month or a day in a week for restoring Week of restoring free minutes in month Define the week in which the free minute counters are to be reset automatically This setting is useful when counter reset takes place on every other Friday in month Otherwise leave the every value amp Caution We recommend you to set the free minute counter value to X 5 where X is the count of free minutes obtained from the GSM UMTS provider to avoid limit excesses The manufacturer is not liable for any additional call costs in case the GSM UMTS provider s free minute SMS limits are excee
3. 2N VoiceBlue MAX GSM UMTS VoIP Gateway User Manual Version 1 0 0 Firmware 1 9 2 www 2n cz The 2N TELEKOMUNIKACE joint stock company is a Czech manufacturer and supplier of telecommunications equipment es j 3 o Q l x i D i 3 X o gt EN iF My ow gt b j v The product family developed by 2N TELEKOMUNIKACE a s includes GSM gateways private branch exchanges PBX and door and lift communicators 2N TELEKOMUNIKACE a s has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades At present we export our products into over 120 countries worldwide and have exclusive distributors on all continents TELE CO il Pe IATA 2N is a registered trademark of 2N TELEKOMUNIKACE a s Any product and or other names mentioned herein are registered trademarks and or trademarks or brands protected by law 2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if CE Declaration of Conformity 2N TELEKOMUNIKACE hereby declares that the 2N VoiceBlue MAX product complies with all basic requirements and other relevant provisions of the 1999 5 EC directive F
4. Name enter the user name for calling to VoIP User enter the registration user name for VoIP u Password enter the registration user password for VoIP u GSM number CLIP enter the user SIM card CLIP u Follow me function enable disable call forwarding to a mobile user station based on CLIP u SMS at no answer function enable disable sending of information SMS on missed calls Note You are recommended to read the Mobility Extension section on page carefully before using the Mobility Extension function Ethernet configuration This window helps you configure the Ethernet interface of your gateway u Use DHCP enable disable the DHCP client function in 2N VoiceBlue MAX u IP address the fixed IP address v4 of the 2N VoiceBlue MAX Ethernet interface u Subnet mask the subnet mask for the 2N VoiceBlue MAX Ethernet interface u Default gateway The IP gateway IP address v4 in the Ethernet network amp Caution m Incorrect settings e g enabling the DHCP client service may result in a denial of access to the 2N VoiceBlue MAX configur ation To avoid this restore the GSM gateway default settings Refer to Subs 3 1 for details Tip In case the gateway is in the DHCP client mode current assignments obtained from the DHCP server are displayed in the IP address Subnet mask and Default gateway items Login configuration The window helps you set the access pas
5. GW Gateway HW Hardware IMEI International Mobile Equipment Identity IMSI International Mobile Subscriber Identity IP Internet Protocol IVR Interactive Voice Response LAN Local Area Network LED Light Emitting Diode NAT Network Address Translation PC Personal Computer PCB Printed Circuit Board PCM Pulse code modulation PIN Personal Identification Number PRI Primary Rate Interface PUK Personal Unblocking Key SB SIM Board SC SIM Client SIM Subscriber Identity Module SIP Session Initiation Protocol SMS Short Message Service SSH Secure Shell SW Software TCP Transmission Control Protocol UCMD UDP commands UDP User Datagram Protocol UMTS Universal Mobile Telecommunication System UPS Uninterruptible Power Supply USSD Unstructured Supplementary Service Data VoIP Voice over Internet Protocol WAN Wide Area Network 6 4 General Instructions and Cautions Please read this User Manual carefully before using the product Follow all instructions and recommendations included herein Any use of the product that is in contradiction with the instructions provided herein may result in malfunction damage or destruction of the product The manufacturer shall not be liable and responsible for any damage incurred as a result of a use of the product other than that included herein namely undue application and disobedience of the recommendations and warnings in contradiction
6. ID extension to be called u Modify modify the ID extension amp Caution The Send CLIP from VoIP to GSM service must be supported by the GSM UMTS provider If not not the provider s network may reject the call Others m Time to keep CLIP in table set the time for which records are to be kept in the AutoCLIP routing table Add record only for unconnected call unconnected outdoing calls are stored in the AutoCLIP table only Delete record for connected answer if the CallBack is successful the corresponding AutoCLIP record will be deleted u Skip DTMF for numbers not in CLIP Routing table enable this function to define that only the incoming calls whose CLIPs are stored in the CLIP Routing table will be able to use DTMF dial in u Skip list of called numbers after failed call to wanted number enable this function to define that the incoming call will not be forwarded to the number s included in the List of called numbers in case the call is rejected after the preceding DMTF dial in u Auto end to CallBack request any incoming call whose CLIP matches the CallBack setting will be rejected and all the other incoming calls will be ignored In either case the CallBack function will be invoked after the incoming call ends List of called numbers List of dialled numbers if DTMF dial in was not used Prefixes The window helps you adapt the gateway to calling to variable GSM networks You can se
7. M204 5406360016 Acti DSS1 MONI G729 SIP TUN ME8 Gateway limitation 70 hours no limit gt ateway configuration Configuration backup Licence status Unlocked Networks all Configuration reset Documentation Licence key for gateway Logout Gateway control This group helps u Monitor the current statuses of the GSM gateway components Check and set the GSM gateway licence u View and save LOG files and CDR Firmware Licence This window provides information on the gateway licensing firmware and bootware versions and Ethernet interface MAC address A new licence code can be inserted here u Firmware version current firmware version of the gateway connected u Bootware version current bootware version of the gateway connected u MAC address Ethernet interface MAC address of the gateway connected u CPU serial number GSM gateway serial number in the format M204 XXXXXXXXXX u Active licensed protocols SIP SIP support u MEx Mobility Extension support x gives the maximum count of users u G 29 G 729ab voice codec support EB Gateway limitation gateway operation time licence limitation if any Licence status current licence status unblocked blocked 4 Caution u The licensed protocols will be blocked when the licence code has expired Networks list of allowed barred GSM UMTS networks Tip u Upon the dealer s request the gateway may contain blockin
8. the www 2N cz web sites for the latest firmware for this gateway type Warning Use the firmware certified for this gateway type only Any other firmware type may damage 2N VoiceBlue MAX irreversibly Follow the instructions below to download firmware easily using the gateway web interface Connect your PC and the gateway into the Ethernet network Open the web browser MS Internet Explorer 9 and higher or Mozzila Firefox 4 and higher are recommended u Enter the http IP_address to register at the web interface u Click on Upgrade then on Browse and select the new firmware file u Click on the Download firmware icon in the lower part of the web page u 2N VoiceBlue MAX will upgrade the firmware automatically 2 4 IP Voice Transmission Speech Encoding Methods Voice transmission is strictly separated from signalling in VoIP networks Modern VoIP networks mostly use the RTP Realtime Transport Protocol for voice transmission The purpose of the RTP is only to transmit data voice from a source to a destination at real time Codecs are used to save the channel data capacity Codecs process the voice Signal using variable algorithms to minimise the volume of user data The degree of compression used by the codec affects the quality of voice transmission Thus the better voice transmission is required the wider data range the higher transmission rate is needed The MOS Mean Opinion Score scale is used for rating
9. IP address in 2N VoiceBlue MAX for this mode The 2N VoiceBlue MAX PTP configuration is often used for testing purposes before implementation into the VoIP network Refer to the figure below for the PTP scheme Tip u If you set the incoming SIP Proxy IP address to 0 0 0 0 in the 2N VoiceBlue MAX configuration the GSM gateway will receive calls from any VoIP device SIP Phone All calls outbound to GSM are routed to the 2N VoiceBlue MAX gateway in the Point to Point mode that uses 2N VoiceBlue MAX Point to Multipoint Configuration Point to Multipoint is a classical scheme of a distributed VoIP network with one or more SIP Proxy servers VoIP gateway The SIP Proxy server is a software PBX or a standard PBX extended with VoIP services which is responsible for all VoIP signalling Multiple source devices VoIP phones e g and multiple target devices 2N VoiceBlue MAX e g can be used in this mode An internal routing algorithm Least Cost Router LCR of your SIP Proxy is used for routing outgoing GSM and other calls in this mode Calls to GSM networks can be routed via the 2N VoiceBlue MAX gateway s All SIP signalling is governed by the SIP Proxy server and the subsequent voice stream is based on the Point to Point RTP SIP Phones 2 6 Available 2N VoiceBlue MAX Connections The figure below shows the gateway as DialThru router PBX Analogue phone is connected with the gateway by up to four analog
10. SIP Proxy to which 2N VoiceBlue MAX turns in the case of a GSM incoming call u SIP registrar IP address of the SIP registration server u NAT firewall IP address for the NAT firewall u STUN server IP address of the STUN Simple Traversal of UDP through NATs Network Address Translation server for obtaining the public IP address under which 2N VoiceBlue MAX operates in the Internet network You are advised to fill in this field if 2N VoiceBlue MAX operates in a private network separated from the Internet using the NAT or firewall The default port for sending requests to STUN is 3478 u Next STUN request 60 6553 O off s used for refreshing information on the public IP address of 2N VoiceBlue MAX By editing this item you can configure the frequency of queries sent to the STUN server Note In case the GSM gateway is located behind the NAT make sure that the NAT router routing settings for the appropriate ports SIP RTP STUN are made The integrated firewalls may affect VoIP calls too Should there occur call errors one way audibility connection errors e g check the settings of all active elements on the VoIP call route To detect the problems quickly you can test the Point to Point connection with a software IP phone SJ phone e g in your PC and use tracing by means of a network analyser WireShark www wireshark org e g at the same time Refer to Subs 4 2 for easy tracing through
11. TELA A Lo Pz LEJ de LAA W 21004 004 859515 0 hii Fi Tas SF 1 e wa A CK Je Gocu E TS E Note Push the RESET button for a short time 0 5 s to restart the GSM gateway 3 2 Basic Configuration Step by Step This section will help put your 2N9 VoiceBlue MAX gateway in operation for the first time Refer to all Section 3 subsections for detailed settings u Install the GSM gateway as instructed in Subs 2 3 Before the first start remove the SIM cards or insert the SIM cards with the PIN request disable Connect the GSM gateway to the Ethernet network to enable connection to the address mentioned in Subs 2 2 from the configuration terminal If the gateway default IP address is not suitable for your Ethernet installation reset the IP address as follows u Disconnect the configuration terminal from the Ethernet network u Disconnect the GSM gateway from the Ethernet network u Prepare the Ethernet switches or an Ethernet crossed cable With the Ethernet crossed cable interconnect the configuration terminal with the GSM gateway directly With the Ethernet switch connect the configuration terminal and GSM gateway to the pre prepared Ethernet switch We do not recommend connecting any other equipment Change the Ethernet IP setting in the configuration terminal e g IP 192 168 1 200 Net Mask 255 255 255 0 Open your web browser and enter the GSM gateway IP address u Enter the factory l
12. above The type of codec to be used depends on your VoIP network individual devices and your 2N VoiceBlue MAX configuration 2N VoiceBlue MAX is designed primarily for VoIP corporate networks and tries to meet the opponent s codec requirements If a codec is requested that is incompatible with 2N VoiceBlue MAX the call will be rejected The SIP and ITU T H 323 recommended protocols are mostly used for connection establishing maintaining and cancelling 2N VoiceBlue MAX uses the SIP Session Initiation Protocol signalling Tip In the case of separated direct connection of your SIP Proxy and 2N VoiceBlue MAX use the G 711 codec to achieve a high voice quality SIP Components The following components are involved in the SIP message exchange UAC User Agent Client the terminal device client which initiates SIP Signalling UAS User Agent Server the terminal device server which responds to SIP signalling from the UAC UA User Agent a SIP network terminal SIP phones gateways to other networks etc which contains the UAC and UAS Proxy server receives connection requests from the UA and transfers them to the next Proxy server if the given station is not under it administration Redirect server receives connection requests but instead of sending them to the called line sends them back to the requesting device asking for where to route the request Location server receives reg
13. are larger and without threading in the upper and rear holes of one GSM gateway first Then connect the other unit E MIUI MININENN WWAN O MIM ausazo0z0128442 COLON ONION UOI PANTA MI E Mow LILII A EM 5051554W T 2h Weblo Glia MAAK 7 dd RA Wdawecorm Pi i m i Il 111 l With I EE AN E al ia 4595150501510 waz mac wagowo Cr ah 37 TEU MU AA Ed h i a T Meda ha Conc Republic C Serial number 54 0389 0004 ESA 3 Place the GSM gateway pair into a free 1U place in the system rack and fit it with four rack screws included in the package Voicel Blue EY L 4 4 F La ABE LN Mi 6 1 Wibal e teh Y amp Caution u The rear and upper connecting plates have different holes the upper plate holes are larger and without threading Make sure that the plate does not get into the device to avoid electric short circuit inside the GSM gateway Leave 2 cm free space at least over and under the GSM gateway for better ventilation airflow Power Supply Connection Use only the power supply adapter included or with the power over Ethernet a certified PoE adapter to feed the gateway Make sure that the electric distribution network voltage is in compliance with the data on the supply adapter plate before plugging the adapter First plug the supply adapter into the mains socket and only then connect the adapter connector to the gateway Refer to the status indic
14. check ringing tone If the above mentioned option is not selected the CLIP routing table is checked If the calling number is found it is checked for CallBack first If the CallBack function is enabled for this number 2N VoiceBlue MAX will ignore the incoming call and set up a CallBack to GSM after the caller hangs up If the AutoDial function is enabled for the calling number the caller will be routed directly to the extension number entered in the AutoDial item If both the CallBack and AutoDial functions are activated 2N VoiceBlue MAX will ignore the incoming call and set up a call to GSM after the caller hangs up Simultaneously a call to the VoIP extension will be set up and then the calls will be connected If the CallBack function is enabled and the caller fails to hang up within 10 s 2N VoiceBlue MAX will try to set up a call according to the AutoDial settings In case the CLIP routing function is disabled or the calling number is not included in the CLIP routing table the Dynamic CLIP routing table is checked If the calling number is found the incoming call is routed directly to the corresponding extension To set the Dynamic CLIP routing function use the GSM incoming groups menu If the incoming call is still not processed the gateway will receive the call and send either a voice message or the dialtone to the caller After that 2N VoiceBlue MAX awaits the required count of digits necessary for connection
15. forwarding services from your mobile phone You can make use of a comfortable DTMF code control You need not make complicated forwarding actions as the function is fully automatic ME can work with any SIP Proxy PBX ME can replace any standard VoIP phone Calls to your mobile phone are free of charge or at a moderate cost You need not integrate a costly DECT system any longer Model situation John Smith 4 In case the VPN service is activated by your provider for the GSM gateway and your mobile SIM cards Model situation description A client is calling Mr Green at 2N from his or her fixed line According to the company PBX configuration all calls to line 111 Green s office phone automatically alert line 333 too red arrows Suppose Mr Green is on a business trip The GSM gateway automatically forwards the call to Mr Green s mobile number orange arrow Mr Green answers the call on his mobile phone If the client wants to appoint a meeting Mr Green parks the active call using a DTMF code and calls blue arrows line 222 to get through to his secretary s extension Having agreed with the secretary Mr Green transfers the parked call to the secretary and hangs up his mobile phone green arrow Tip m In case the gateway mobile phone connection is unsuccessful the PBX can send an SMS message including the calling number Correct ME configuration Connect the GSM gateway to your PBX SIP Prox
16. groups table If the selected GSM UMTS module is busy the call is routed according to the next routing rule in the Groups as defined by the GSM outgoing groups table Again the GSM outgoing group is assigned to a GSM module in the Assignment to GSM groups table The LCR row is checked in this way until a free GSM UMTS module is found If no available GSM UMTS module GSM outgoing groups is found the call is rejected Routing Algorithm for Outgoing Calls The GSM UMTS outgoing call routing algorithm is launched whenever the SIP Proxy routes an outgoing call to 2N VoiceBlue MAX Outgoing calls are routed via 2N VoiceBlue MAX as follows u The calling subscriber dials the subscriber number and the SIP Proxy routes it to 2N VoiceBlue MAX depending on the SIP Proxy settings The number prefix is checked against the prefixes in the List of networks tables in the ascending sequence i e table 1 is searched first followed by table 2 and so on When a matching prefix is found in a List of networks the LCR is checked for a valid row Again the LCR is searched upwardly starting from the first row If a List of networks number matches a valid number on the respective row the call time is checked against the routing rule If no match is found the next LCR row is checked u If the List of networks number and call time meet the routing rules the call is routed to the module selected in the Assignment to GSM groups table accordin
17. herewith Any use or connection of the product other than those included herein shall be considered undue and the manufacturer shall not be liable for any consequences arisen as a result of such misconduct Moreover the manufacturer shall not be liable for any damage or destruction of the product incurred as a result of misplacement incompetent installation and or undue operation and use of the product in contradiction herewith The manufacturer assumes no responsibility for any malfunction damage or destruction of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in contradiction herewith or a failure of the product due to a use in contradiction herewith All applicable legal regulations concerning the product s installation and use as well as provisions of technical standards on electric installations have to be obeyed The manufacturer shall not be liable and responsible for damage or destruction of the
18. is 33 SMS at no answer deactivation deactivation of the SMS at no answer function for a registered user The default value is 33 Tip The SMS at no answer and Follow me functions can be enabled disabled using the above mentioned DTMF codes by calling the GSM gateway from a registered mobile user phone The values of these functions can be changed using the configuration interface too see below Others PIN PIN code for the SIM cards that request the PIN code 4 Caution u A SIM card with a PIN code other than that set in the GSM gateway configuration will be blocked with the pin err cause To unblock the so rejected SIM card enter the correct PIN on your mobile phone u End of dialling empty off a selectable DTMF code for DTMF dialling end in the event of a DISA incoming call The default value is VoIP parameters VoIP functions u Day of deleting statistics on VoIP every month the day of automatic deletion of call statistics on the VoIP interface None no deletion u Default number of digits to VoIP default lenght of called party number for outgoing calls from FXS to VoIP interface SIP protocol settings u Use CLIP from INVITE field the CLIP as set in the Contact or From field will be used for routing calls into GSM UMTS networks Send 180 ringing instead of 183 session progress Send 200 OK instead of 180 183 Send 200 OK and BYE when rejected from GSM u Send 2
19. more details CDR file The CDR file window helps read out the Call Data Records CDR of the gateway The bottom part of the window includes icons for saving the CDR into a file and refreshing the CDR listing in the web window Refer to Subs 4 4 for more details on the CDR format 4 Caution The maximum capacity is 962 call records When this limit is reached the oldest record s will be deleted automatically Module status This window displays the current status of each GSM UMTS channel Refer to Subs 4 5 for status details Module control This window helps you control the selected GSM UMTS module manually Statistics The window displays the current statistics on calls The bottom part of the window includes icons for saving the LOG file into a file and refreshing the CDR listing in the web window Refer to Subs 4 6 for format information Current call info The window displays the currently made calls The bottom part of the window includes icons for saving the LOG file into a file and refreshing the listing in the web window Connection state The window displays the states of all available configuration sessions The bottom part of the window includes icons for saving the LOG file into a file and refreshing the listing in the web window AutoCLIP routing table The window displays the current state of the AutoCLIP table The bottom part of the window includes icons for saving the LOG file into a file and re
20. ring duration to send SMS at no answer s set the minimum ringing time for an outgoing call to GSM UMTS before the SMS at no answer is sent Note u The SMS at no answer function works properly only if the INVITE message contains the called and caller numbers Delay for ALERTING a define a delay before sending information on ringing Start Minute parameter select whether or not the GSM gateway should record the call length or count for outgoing call restriction Day of deleting statistics in group every month define a day on which statistics on disconnected calls should be deleted Generate virtual ring tone enable disable generation of the virtual ringing tone to the VoIP interface Call length counting select whether the call should be counted in seconds or minutes BTS lock identify the BTS to which the GSM modules should be logged fixedly Restart the selected GSM modules to execute the changes amp Caution u The BTS lock service works with specific GSM modules only Q55 u An error in BTS identification results in a GSM module login failure u After call relax delay interval between the current call termination and next call setup via the same GSM UMTS module 2 seconds is recommended for high traffic installations Disconnect call Specify the reasons for an immediate disconnection of an outgoing GSM UMTS call Send CLIP from VoIP to GSM UMTS u Transfer CLIP to GSM UMTS e
21. voice transmission quality where 1 means the worst and 5 the best quality For a survey of the codecs supported by 2N VoiceBlue MAX refer to the table below Codecs supported Standard A Transmission rate kbps MOS _ For 2N VoiceBlue MAX quadruple the above mentioned rates two fully duplex calls and add the TCP and IP header transmission rate to the result to get the resultant transmission rate It is important to keep both a stable appropriate transmission rate during connection and a small and identical transmission time per data packet in order to maintain a high quality voice transmission G 711 this codec is used in digital telephone networks The PCM Pulse Code Modulation is used for voice signal encoding The sampled signal is encoded in 12 bits and then compressed using a non linear scheme into the resultant 8 bits Europe uses the A law compression system while North America and Japan obey the u law The resultant data flow is 64 kbps 6729 this codec uses the CS ACELP Conjugate Structure Algebraic Code Excited Linear Prediction algorithm with the resultant transmission rate of 8 kbps The speech signal is split into blocks of 10 ms each The parameters of these blocks are then inserted in frames of the size of 10 bytes 2 byte frames are generated for noise transmission During call set up a codec is selected automatically for voice transmission 2N VoiceBlue MAX supports the codecs included in the table
22. 00 OK on REGISTER request virtual registration of the device in 2N VoiceBlue MAX necessary for registration requiring equipment Replace CLIP from GSM with Caller ID Deny DTMF according to RFC2833 Forward DTMF for ME Mobility Extension Use SIP over TCP for registration Use SIP over TCP for calls SIP registration u Registration expires s the timeout after which the 2N VoiceBlue MAX registration data expire at the SIP Proxy Reattempt registration s time interval for re sending the request Registration domain realm Caller ID Username registration data for the SIP Proxy Password registration data for the SIP Proxy Voice parameters u First RTP port even 1024 65524 number of the first RTP port The number must be even as recommended u Last RTP port even first RTP 10 65534 number of the last RTP port The number must be even as recommended The recommended minimum range of RTP ports should be 10 Codec settings u detailed codec settings G 711a u or G 729 Codecpriority preferential speech codec setting a Priority 1 a Priority 2 u Priority 3 IP addresses u SIP Proxy IP gt GSM IP address of the SIP Proxy from which 2N VoiceBlue MAX awaits the GSM outgoing call requirements Tip In case you keep the default values 0 0 0 0 2N VoiceBlue MAX will receive requests from any IP address u SIP Proxy GSM gt IP IP address of the
23. 2N VoiceBlue MAX Tones generated to VoIP u Ring tone to VoIP generate a ringing tone of your own or transmit a real ringing tone from the GSM UMTS networks FXS interface Profiles u Line impedance profile select right impedance of analogue line according to region where is the gateway installed u Ring profile select right type of ringing profile pattern voltage frequency according to region where is the gateway installed u Tone profile select right type of ringing tone according to region where is the gateway installed u Call ID profile select right type of Call ID profile FSK mode according to region where is the gateway installed Functions u Day of deleting statistics every month the day of automatic deletion of call Statistics on the VoIP interface None no deletion u Tariff pulse type metering possibility to set up metering pulses sending Disabled 12kHz 16kHz u FXS line selection for incomming calls selection of destination FXS line s in case of incomming calls from VoIP or wireless networks u DTMF detector during call enabled enables disables DTMF detection during connected call Volume settings Analog to digital gain dB Voice processing settings Digital to analog gain dB Voice processing settings Port Modes This item helps you set each of your gateway ports The settings are based on the LCR table including relevant routing reje
24. E ES 60 nE ES LAA AAA iO rai ee eee ee 68 BOARS sien ev eran OE eh ee Gi BEES BSE iS Oe ee is BEL Ree 70 4 5 Available Status Messages 1 aa aa aaa aaa aaa aaa aaa 71 AG Stasies arrasada ai a oca a EE 15 P UAC POPE NE cg Ge eset A 78 4 0 External SMS COnuol suaves a CE Ea 79 5 Technical Parameters 0 0 ooooooooooonooo 81 6 Supplementary Information 002 cee eens 83 6 1 Regulations and Directives 0 0 cc ees 84 6 2 Troubleshooting siria A ae Gi elas 85 6 3 List of Abbreviations 0 00 ee eee eee 86 6 4 General Instructions and Cautions aaa eee eee ee 87 1 Product Overview In this section we introduce the 2N9 VoiceBlue MAX product outline its application options and highlight the advantages following from its use This section also includes Safety instructions Here is what you can find in this section 1 1 Product Description 1 2 Safety Precautions m u 1 3 Firmware Upgrade u 1 4 Terms and Symbols Used 1 1 Product Description 2N VoiceBlue MAX is a device that helps directly interconnect a SIP supporting VoIP network with GSM networks and can be used for direct connection with a SIP telephone set 2N VoiceBlue MAX contains 4x FXS ports for analogue telecommunication equipment The voice mode i e outgoing and incoming calls is the basic function of the gateway 2N VoiceBlue MAX is equipped with all voice mode functions and provides the highe
25. FROST TO ta MAA rr Pol TE il ll il I iii ii ECO AAA a ct 459159581530 ria CIA acti Status LED Indicators The 2N VoiceBlue MAX states are indicated by LEDs on the front and system connector sides For the LED types see the table below O O Power supply indicator Blue shining Connected correct function Na light Disconnected malfunction O 2 UMTS GSM No light Logged in module ready Green fast flashing Module initialisation communication Green slow flashing GSM UMTS login process Red shining GSM module blocked no SIM card Red fast flashing GSM module off Orange shining Initialisation upon GSM gateway power up Fxs Mo light Ready Green shining Picked Ups active call Green fast flashing Feo calibration Green slow flashing Ringing Red fast flashing Error out of service LAN Green shining Orange not shining 100BaseT Ethernet disconnected no operation Green shining Orange flashing 100BaseT Ethernet connected network operation Green not shining Orange shining 10BaseT Ethernet connected no operation Green flashing Orange shining 10BaseT Ethernet connected network operation SIM Card Placement Insert a SIM card into one of the four SIM holders on the 2N VoiceBlue MAX front making sure that the chip contacts are at the front bottom The SIM holders are equipped with the push amp pull technology for facilitation 4 Caution Remember to set call forwarding call barrin
26. M Layer 3 IA A GPRES Indication of cal from GSM rom Layer 2 PROC G3l from GSM Ts processed by ISDN interface Link Layer Statuses Mad min NULL Rest status ready for call Call request received from GSM or ISDN awaiting further dialling or timeout PROC Call request confirmed awaiting call answer DISC Call disconnection in progress Command Shell Statuses Command Shell ATAR AA SCREEN notused sofa OOOO Telnet Layer Name Description _ Passw Users entes password OOOO ooo Records of Events and Calls Record Type in Log File Description POWER System power on power off or reset INIT Initialisation of EEPROM configuration or Flash upgrade HW ERR HW error of plugged in board System error memory error etc G2 ERR__ GSM module layer 2 error gte ooo G3 ERR__ GSM module layer 3 error te OOOO GA ERR unk layer error cala Record Type in Call File ee AR A I FD Unconnected incoming call attempt ETS Connected incoming call O FD Unconnected outgoing call attempt 0 0K Connected outgoing call 4 6 Statistics The GSM gateway automatically generates statistic data on all outgoing and incoming calls These data can be deleted on the user level or though configuration automatic deletion on a selected day Explanation of columns Pri grp type of calls Reset date of last reset the statistics Minutes number of minutes Hhhh mm ss sam
27. NS 2N TELEKOMUNIKACE a s Modranska 621 143 01 Prague 4 Czech Republic Tel 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz MG 1924v1 2N TELEKOMUNIKACE a s www 2n cz 89
28. X into an Ethernet network use a standard straight cable terminated with RJ 45 connectors included in the package The GSM gateway Supports the 10BaseT and 100BaseT standards the Ethernet connection status is indicated by the status LED indicators located on the RJ 45 connector refer to Subs 2 1 for details For the Ethernet interface factory settings for 2N VoiceBlue MAX refer to Subs 2 2 4 Caution u Resetting factory values results in a change of the 2N VoiceBlue MAX Ethernet interface configuration Using a defective Ethernet cable may lead to a high packet loss rate in the Ethernet network and subsequent instability and poor quality of all GSM UMTS calls 1 Tx Tx 3 nepouzit 4 Rx 5 nepouzit 6 Rx T nepouzit 8 nepoutit RJ 45 connector for LAN connection Antenna Splitter The antenna splitter is a passive component that combines multiple GSM UMTS channels into one antenna In 2N VoiceBlue MAX it combines two four antennae into one The antenna splitter is placed in the installation box It is a passive element it has a characteristic signal attenuation value that the antenna connected must compensate No antenna splitter is used for one channel 2N VoiceBlue MAX gatewa ys Licence Restrictions 2N VoiceBlue MAX may contain time limited software licences See Subs 2 1 for more information Firmware Upgrade Please upgrade the 2N VoiceBlue MAX firmware before installing the system Check
29. assword Access Data 2N VoiceBlue MAX receives Telnet requests on port 23 Port 23 can not be reconfigured The access password and name are identical with those of the web interface The access data cannot be changed from the gateway Telnet interface only from the web interface for security reasons Refer to Subs 2 2 for access data factory settings 4 2 AT Interface 2N9 VoiceBlue MAX uses the list of AT commands derived from the standard AT set for configuration and monitoring purposes The configuration entering commands start with AT parameter_id The configuration writing out commands start with AT amp section The following list of AT commands is universal and some commands may not be included in 2N VoiceBlue MAX Basic Commands System Information ATI3 ATI4 Firmware version and copyright Factory number AT amp T AT amp TIN AT amp TOUT Statistics of calls via PRI interface Statistics of incoming calls via GSM modules Statistics of outgoing calls via GSM modules AT amp T HH Statistics of calls via SIM cards of GSM module AT TPR mi ci xmo co Setting of statistics via PRI Setting of statistics of incoming calls via all GSM o mi Cl AT TGO mi ci 0 0 modules in GSM group 0 AT TG mi co ri ro AT TGALL mo co ri ro Settings of statistics of GSM group Settings of statistics of all GSM groups Settings of statistics of SIM card of GSM module Settings of statistics of all SIM
30. ators Warning Connecting a defective or inappropriate power supply adapter may lead to a temporary or permanent 2N VoiceBlue MAX error Never connect 2N VoiceBlue MAX using the PoE and a local adapter at the same time to avoid permanent 2N VoiceBlue MAX malfunction Check whether the antenna is connected before plugging the adapter Feeding the device without antenna connection may result in the GSM module transmitter damage Antenna Connection 2N VoiceBlue MAX is equipped with a SMA female antenna connector for all the GSM UMTS modules The external antenna should always be installed vertically on a site with a good wireless signal Warning u Tighten the antenna connector gently with your hand never use a wrench Being a source of radio frequency emissions the 2N VoiceBlue MAX antenna should not occur in the close vicinity of the human body The health hazard is higher than with mobile phones as generally gateways shared by multiple users show a very high traffic Note The antenna has a sufficient gain for a trouble free operation under normal conditions If the signal is poor or you want to place your antenna separately from 2N VoiceBlue MAX you can use an antenna with an SMA connector terminated cable The antenna should be mounted vertically u Refer to the Technical Parameters section for the antenna and cable parameters Ethernet Cable Connection To connect 2N VoiceBlue MA
31. cards of GSM module Settings of statistics of all SIM cards of all GSM modules AT T mi ci Si mo co Sso ATYT H H ALL mi ci si mo co so ATY TALL ALL mi ci si mo co so Mi mo gt Minutes of incom outg callsCi co gt number of connected incom outg callsRi ro gt Description of parameters number of re routed incom outg calls in groupSi so gt number of received sent SMS messages When you change these parameters all the other counters will be reset Wireless Engines AT amp Q F Received GSM signal level 00 15 AT amp QALL Received GSM signal level from all GSM modules AT amp Gxx atcmd Send command for AT commands directly to GSM module AT amp Gxx at cnum SIM card telephone number AT amp Gxx at cpin xxxx PIN entering AT amp Gxx at clck sc 1 xxxx PIN request enable AT amp Gxx at clck sc 0 xxxx PIN request disable Log file listing PRIGW awaits pressing of the AT amp L Space bar after every 20 lines Call file listing PRIGW awaits pressing of any AT amp C key after every 20 lines Call file listing and deleting PRIGW awaits pressing of the key to delete this line with call info from memory and sends next line Configuration commands Status Information AT amp V AT amp VI AT amp VO AT amp V AT amp VALL Overview of all system settings Overview of ISDN PRI settings Overview of basic GSM settings Overview of GSM group settings 1 8 O
32. ceptable SIP Proxy VoIP SIP Phone SIP SDP INVITE 100 Trying 153 Session progress SIP SOP INVITE 183 Session progress gi Session progress 200 OK o woo SIP ACK SIP ACK RTP Stream SIP BYE SIP BYE AA 200 OK 200 OK SIP Message Sending during Call Set up and Cancellation 2 5 2N VoiceBlue MAX Connection to VoIP Since 2N VoiceBlue MAX communicates using the SIP only this subsection outlines solutions for its interconnection with networks working with the H 323 signalling protocols 2N VoiceBlue MAX can be used either in the Point to Point or Point to Multipoint mode with the SIP Proxy server SIP H 323 Interconnection SIP based devices cannot communicate with H 323 supporting devices directly but through a SIP H 323 gateway This gateway transfers signalling messages from to the protocols Using the RTP for multimedia data transmission the SIP and H 323 protocols can go on communicating directly when the SIP H 323 gateway connection is established Thus the SIP H 323 gateway helps integrate 2N9 VoiceBlue MAX into the existing H 323 environment SIP Proxy Pid w e Ng i SIP e e H 323 Phones SIP Phones Point to Point Configuration 2N VoiceBlue MAX can communicate with just one SIP VoIP phone or device a VoIP gateway e g in the PTP Point to Point mode The IP address of the opposite party is always selected as the Proxy server
33. cting rules for all incoming and outgoing calls GSM basic parameters Count of digits dialled from VoIP u Minimum digits from VoIP minimum count of digits to be dialled into GSM u Maximum digits from VoIP maximum count of digits to be dialled into GSM u Wait for next digit s timeout during which 2N VoiceBlue MAX awaits further digits dialled from VoIP to GSM Calls u Relax timeout s time interval between the end of the last call and the beginning of the next call via one and the same GSM module all incoming and outgoing calls are rejected during this timeout The recommended value is 2 seconds Do not change this setting unless absolutely necessary Bank holiday list A list of dates to which the weekend routing mode should be applied in the LCR table DTMF settings The minimum delay between two identical DTMF characters received s 100 Tone detector settings The GSM gateway can automatically detect user defined tones sent by the GSM UMTS network during call setup In general user defined tones are tones of the number to be transmitted Having detected such tone the GSM gateway terminates the call automatically and attempts to set it up through the next available outgoing group as defined in the LCR table u Frequency 1 2 3 4 defined frequency of the tone to be detected u Sequence list sequence of the above defined tones for detection Voice parameters of GSM modules Here you can set the voice le
34. d with the call routing software The DTMF dial in with a simulated secondary dialtone can be activated for incoming calls u Maximum digits in DTMF set the minimum count of digits to be accepted by the gateway for DTMF dial in u DTMF dialling timeout s set the time for the GSM gateway to wait for the first next DTMF digits If you set this parameter to 0 the incoming call is automatically connected to the numbers included in the List of called numbers u Day of deleting GSM incl group statistics define a day in a month on which the Statistics on incoming calls should be deleted u Prefix before DISA dial in enter a numerical prefix to be automatically inserted before the DTMF dial in u CLIP use this parameter to modify the CLIP from GSM UMTS networks is removed automatically from international identifiers Use to remove a digit Examples GSM CLIP 420600123456 Parameter SN UE VoIP PRI 1 420261301500 No CLIP change 420261301500 inserted before CLIP received 00 00420261301500 00 inserted before CLIP received 0261301500 First two digits removed from CLIP received 99261301500 FIA three digits removed from CLIP received prefix 99 added u Looping of voice message set the voice message playing time Send CLIP from GSM UMTS to VoIP Transfer CLIP from GSM UMTS enable disable the function u Separating char enter the character to separate the calling SIM card CLIP and
35. ded GSM incoming groups 2N VoiceBlue MAX allows you to work with two groups of incoming calls for each of which you can set variable connection set up modes General settings u Mode set how the gateway should process incoming GSM calls Minimum digits in DTMF set the minimum count of digits to be required by the gateway for DTMF dial in u Reject incoming calls all incoming GSM calls are automatically rejected u Ignore incoming calls all incoming GSM calls are ignored The calling subscriber gets the check ringing tone u Accept incoming calls voice message incoming GSM calls are received and if preset so the DTMF dial in with a voice welcome note is activated u Accept incoming calls dialtone incoming GSM calls are received and if preset so the DTMF dial in function with a simulated secondary dialtone is activated CallBack after ring Reject in case the CallBack table includes the CLIP a CallBack is made CLIP less incoming calls are rejected CallBack after ring Ignore in case the CallBack table includes the CLIP a CallBack is made CLIP less incoming calls are ignored Report to PC voice message the GSM gateway sends information on incoming calls to a PC equipped with the call routing software The DTMF dial in with a voice welcome note can be activated for incoming calls u Report to PC dialtone the GSM gateway sends information on incoming calls to a PC equippe
36. e F11 key to activate the full screen mode for better resolution Login For login to the 2N VoiceBlue MAX web configuration interface enter the server IP address into your web browser The following login dialogue will get displayed Username g TES Password login Just one user may be logged in at a time Refer to Subs 2 2 for details on the login factory settings Tip The user limitation applies to the web interface access only The access to the Telnet interface is limited to ten simultaneous users Auto logout in 7187 seconds Refresh A three minute login timeout is set automatically and recovered automatically upon every user activity on the web interface After this timeout the current user is logged out automatically Click on the Refresh button to reset the maximum timeout value Set the login timeout value in the Gateway Web configuration Auto logout sectio n amp Caution You are recommended to change the initial login data upon your first login to considerably increase your system security Web Icons Icon Description Resettactory values Store current configuration into GSM gateway Restore previous GSM gateway configuration values Save onto local disk of connected terminal Refresh display data Confirmation e g of configuration file storing to GSM gateway amp Caution Push the Save settings button to save the changes Otherwise you will lose the configurati
37. e format is CFG M204 gateway_serial_number rrrrmmdd hhmmss tar Configuration upload The window helps you upload new configuration settings into 2N VoiceBlue MAX con figuration The Ethernet interface and login data remain the same Warning Be sure to upload the configuration file intended for the selected GSM gateway only to avoid malfunction of the GSM gateway and the necessity to restart the system SMS This subsection helps you send and receive SMS via the modules Tip You can also use the SMS user account for SMS sending receiving Refer to the Web Configuration subsection for SMS user configuration details Utils This section provides extra functions of the GSM gateway Currently they include Ethernet interface tracing Network trace which helps detect gateway installation problems such as SIP communication debugging The downloaded file is in the PCAP format which is for example readable by WireShark http www wireshark org Update In this menu you can store new firmware into the GSM gateway Select the VBM xx xx xx bin files only Refer to the Firmware Upgrade subsection on page for more firmware information Warning Use the firmware certified for this gateway type only Any other firmware type may damage 2N VoiceBlue MAX irreversibly After the new firmware file is stored and sent the GSM gateway is restarted automatically Firmware file uploaded successfully Gateway
38. e in the LCR selected GSM outgoing groups Cause translation Here you can convert the release cause received from GSM UMTS into another ISDN release cause The resultant ISN cause number will be transformed into a VoIP SIP code as included in the table below Conversion table ISDN cause NA SIP ME Description Description value code Unallocated number Gone No route to destination Not found Channel unacceptable Normal call clearing No user responding No answer from user Service unavailable N Busy here Temporarily unavail Temporarily unavail Decline Gone Not found N M Address incomplete Not implemented Service unavailable No circuit available Network out of order Service unavailable Temporary failure Service unavailable Switching equipment congestion Service unavailable Requested facility not subscribed Resource unavailable Requested facility not subscribed 500 Incoming class barred within CVG Bearer capability not authorised Bearer cap unavailable at present Service or option unavailable Bearer cap not implemented Service unavailable R M Service unavailable Service unavailable Decline N Not implemented Not implemented Service unavailable Not implemented U Service or option not Not implemented implemented User not member of CVG Incompatible destination 00 N Decline 00 00 Bad request Bad request Invalid message Recover on timer e
39. e number converted to time Calls number of calls SMS number of sent SMS messages Reject number of unconnected calls no available free GSM module call rejected with cause 41 42 Failed number of unconnected calls rejected by GSM network C offs number of unconnected calls terminated by calling party Errors number of unconnected calls wrong requests disallowed prefix etc Red in number of connected calls rerouted to this GSM group Redout number of connected calls rerouted to another GSM group Statistics of outgoing and incoming groups Statistics of calls in groups group reset minutes hhhh mm ss calls reject failed c offs errors i1 inc 2 01 O 0 00 00 0 0 i2 inc 2 01 O 0 00 00 0 0 0 0 0 group reset minutes hhhh mm ss calls reject failed red in redout g1 out 2 01 O 0 00 00 0 0 0 0 0 g2 out 2 01 O 0 00 00 0 0 0 0 0 Statistics of incoming calls on all GSM modules Statistics of incoming calls on all modules network reset minutes hhhh mm ss calls reject failed c offs errors vi inc 0 00 O 0 00 00 0 0 0 0 0 grpinc 0 00 O 0 00 00 0 0 0 0 0 group reset minutes hhhh mm ss calls reject failed c offs errors i1 inc 2 01 O 0 00 00 0 0 0 0 0 12 inc 2 01 O 0 00 00 0 0 0 0 0 module reset minutes hhhh mm ss calls reject failed c offs smses m0 inc 2 01 O 0 00 00 0 0 m1 inc 2 01 O 0 00 00 0 0 0 0 0 Statistics of outgoing calls on all modules Sta
40. ensity has to be provided for 2N VoiceBlue MAX An adequate capacity of the GSM UMTS network has to be ensured no BTS overload Remember that multiple GSM gateways used in one location may overload the base transceiver station BTS you are currently logged in to This may lead to a permanent or occasional rejection of GSM UMTS calls No strong electromagnetic radiation is allowed on the 2N VoiceBlue MAX installation site No strong electromagnetic reflections are allowed on the 2N VoiceBlue MAX antenna installation site An inappropriate location of 2N VoiceBlue MAX or its antenna close to television broadcasting and or other rf sensitive sets may impair the function of these sets Being a source of radio frequency emissions the 2N VoiceBlue MAX antenna should not occur in the close vicinity of the human body The health hazard is higher than with mobile phones as generally gateways shared by multiple users show a very high traffic Make sure that the VoIP connection has been configured properly according to the SIP and other VoIP recommendations u It is recommended that the power supply adapter should be connected to a network with a UPS back up and due overvoltage protection Horizontal Mounting 2N VoiceBlue MAX is ready for mounting on a horizontal support You can stick rubber feet included in the delivery on the device if necessary Follow the instructions below 1 Put the GSM gateway carefully on a stable
41. es follow the steps below please u Read the User Manual carefully and check all parameters u Find answers to the frequently asked questions at http faq 2n cz Consult your servicing partner You are recommended to attend a 2N certified training to improve your installation chances 2N TELEKOMUNIKACE a s www 2n cz 31 3 3 Call Routing Calls from a VoIP port to a GSM UMTS network are routed to any GSM UMTS port according to the LCR Least Cost Routing table If an incoming call is routed via a busy port other ports are checked automatically for availability depending on the configuration and in case no allowed outgoing port is available the outgoing call is rejected The LCR algorithm identifies the outgoing call type current time tariff rate day in a week and or free minutes of GSM providers and routes outgoing calls accordingly Incoming calls from GSM networks are routed directly to the defined SIP address or the DISA function is activated Furthermore calls can be routed according to the CLIP caller s telephone number And the CallBack service is also available Mobility Extension Mobility Extension ME is a function that turns your mobile phone into a fixed office line and thus helps you take advantage of all PBX functions Advantages You never miss any important call as you are available at all times You can get information SMS messages on missed calls You can control your company PBX call
42. etid clir min sms Basic parameters of SIM card in slot 2 sec sec2 pseudo List of prefixes replaced by new prefixes AT N O op np 0p np number of netlist op old prefix np new prefix List of prefixes dialled into ISDN to be used for AT N 1 pr n pr n LCR table pr prefix n length of number parameter n is optional AT N 2 7 pr n pr n Other 7 lists of prefixes dialled into ISDN Net network number max default length of o 1 SO number dialled from ISDN AT amp R Shows LCR table Settings of line 0 63 of LCR tablenet AT R net hh mm hh mm w number of network list 0 8 hh mm hh mm w line using time limitation gr GSM group numbers Initiates testing call from AUX interface xx is the called interface AT SGxx dial 00 31 GSM module 32 to GSM via GSM module according to call prefix Connects the following call from interface xx to AUX interface I oo 00 31 from GSM No 32 first incoming calls from GSM Terminates call on AUX interface Trace can be activated for only one Trace i session at a time ATIRE Start tracing of error messages on active interface Start tracing of LAN 8 Telnet on layer xx 2 AT Lx Layers IP TCP Telnetx 3 Layers TCP Telnetx 4 Layer Telnet Start tracing of ISDN PRI amp GSM on layer xx 1 AT Rx Layers 1 2 3 4x 2 Layers 2 3 4x 3 Layers 3 4x 4 Layer 4 SMS control can be activated for only SMS conoi ame session sta tme U A6 ac
43. freshing the listing in the web window SIP registration The window displays the current SIP registration state of the gateway Online report The window displays on line gateway tracing Gateway configuration System parameters General Saving call data CDR select the call types on which records are to be saved into the CDR file Gateway ID identifies 2N VoiceBlue MAX numerically in the CDR in case multiple devices generate the CDR in the network Summer winter time u Automatically switch to summer winter time enable an automatic change of the gateway system time at the time of transition to from the daylight saving time Date of switch to winter time dd mm transition day and month Date of switch to summer time dd mm transition day and month Mobility Extension DTMF settings Start dialling quick call forwarding DTMF code for quick forwarding start End dialling quick call forwarding DTMF code for quick forwarding end Hold call DTMF code for active call holding Hang up call DTMF code for call termination Follow me activation activation of the Follow me function The GSM gateway starts routing call to the defined GSM UMTS subscriber number The default value is 55 Follow me deactivation deactivation of the Follow me function The default value is 55 SMS at no answer activation activation of the SMS at no answer function for a registered user The default value
44. g preferential network s SMS centre and similar provider and SIM card services in your mobile phone before inserting the SIM card in 2N VoiceBlue MAX If two SIM cards are used both of them must have an identical PIN or PIN request disable must be selected Disconnect 2N VoiceBlue MAX from the power supply before inserting the SIM cards Licences 2N VoiceBlue MAX may contain time limited software licences SIP signalling Mobility Extension e g that render services for limited hours only Every gateway restart adds one hour to the internal licence counter To check the current licence status use the web interface of the gateway refer to Subs 3 4 or the AT interface of the Telnet protocol refer to Section 4 amp Caution A GSM gateway with an expired licence cannot process any incoming and or outgoing calls To avoid this ask your dealer for licence prolongation or an unlimited licence GSM UMTS Network Restriction Some 2N VoiceBlue MAX types may be restricted to certain GSM UMTS networks only If so the red indicator at the given GSM UMTS module is on and the netw err cause is detected Contact your dealer please for more information Tip Contact your dealer please for more information Potential GSM UMTS Troubles All 2N GSM gateways work reliably under a long time full load The following problems may be caused by GSM UMTS networks u GSM UMTS module s cannot log in log in slowly or log o
45. g of certain GSM UMTS networks This state is indicated by a red shining LED The GSM module diagnostic window displays the netw err status Contact your dealer for more information please u Licence key for gateway item for entering a new gateway connecting licence amp Caution By entering a new licence code you restart the GSM gateway and discontinue all current calls Date Time The Date Time window enables you to set the current date and time for the gateway Select the Synchronise with local PC item and the Time and Date items will be set automatically according to your PC data amp Caution u The internal back up source is able to back up the internal clock source for a few hours only Make sure that the gateway date and time values are correct after a long disconnection from the power supply Voice messages This window is used for recording checking and downloading voice messages LOG file The LOG file window helps read out the gateway LOG file The bottom part of the window includes icons for saving the LOG file into a file and refreshing the LOG listing in the web window time event text 5 01 00 19 01 23 POWER Warm boot S UL OUFE 40 17 POWER Warm boot O1 00 19 11 26 POWER Warm boot 01 00 01 12 27 POWER Warm boot 01 0001 12 19 BRDRES SISTEM RESET CHD O0 0L 10 03 POWER Warm boot 00 002 QQ POWER Warm boot INIT Clock has been lost Refer to Subs 4 3 for
46. g to the first routing rule included in the Groups section and given in the GSM outgoing groups table u Moreover call duration limiting timer can be selected for the outgoing call If the selected GSM UMTS module is occupied or has a low credit the algorithm returns to the preceding step but considers the next Groups row instead of the first one If no record is found in this section the next LCR row is used If the selected GSM UMTS module is available and has a sufficient credit the GSM gateway will start dialling the GSM number u If the calling subscriber number has an unknown prefix or all routes are occupied 2N VoiceBlue MAX rejects the connection request The outgoing call is not billed until the called party answers the call The GSM network signals the call answering moment and the GSM gateway transfers this information to the SIP Proxy It can be set for GSM outgoing calls that the calling subscriber should be sent the connection tone instead of a silence between the request sending to GSM and the ringing tone This option can be activated for TC35i modules Routing Algorithm for Incoming Calls Incoming calls are processed according to the Mode parameter setting in the GSM incoming groups table The following options are available u Reject Ignore incoming calls incoming calls are not routed to the VoIP network On the GSM side the connection request is either rejected or ignored the caller hears the
47. hat the GSM gateway is off before inserting and removing SIM cards to avoid the GSM UMTS module damage Installation Conditions The following installation conditions have to be met for proper installation 2N VoiceBlue MAX is to be installed on a site with enough free space 2N VoiceBlue MAX can be mounted on a horizontal surface or into a system rack It is possible to operate 2N9 VoiceBlue MAX in another working position too for a short time for servicing and testing purposes for example Any excess of the allowed working temperature may not affect the 2N VoiceBlue MAX function immediately but may result in faster ageing and lower reliability For the allowed working temperature and humidity ranges refer to Section 5 2N VoiceBlue MAX is not designed for high vibration environments such as means of transport machine rooms and similar 2N9 VoiceBlue MAX is not designed for dusty environments or places exposed to high humidity and temperature changes 2N VoiceBlue MAX may not be exposed to aggressive gases acid and solvent vapours and so on 2N VoiceBlue MAX is intended for indoor use It may not be exposed to rain flowing water condensing moisture fog and so on 2N9 VoiceBlue MAX may never be exposed to direct sunshine or placed close to heat sources radiators A sufficient clearance must be kept over and under 2N VoiceBlue MAX for cabling and air flow to carry off the heat A sufficient GSM UMTS signal int
48. hone number It is recommended that the telephone number of the SIM card inserted in the GSM module should not be displayed to the called subscriber to avoid problems with CallBack from GSM amp Caution The Temporary CLIP and Temporary CLIR enable services must be supported by the GSM UMTS provider If not not the provider s network may reject the call Maximum count of called minutes set the maximum count of minutes to be used via the SIM card per month u Count of SMS messages set the maximum count of SMS messages to be sent via the SIM card per month u Day to restore call limit and delete statistics set the day in a month on which the statistics of the Maximum count of called minutes a Count of SMS messages parameters should be deleted u First count set the length of the first pulse after which the pulse counting will be changed as set in the Next count parameter u Next count set the length of one pulse in seconds after the time as defined in the First count parameter elapses Note u A correct setting of the First count and Next count parameters guarantees a correct counting of remaining minutes on SIM cards These parameters help limit outgoing calls according to free minutes The CDR includes real data u Day limit of called minutes set the maximum count of minutes to be called via the SIM card per day Time limits Define the SIM card use time limits for the GSM group Call tariffs
49. horizontal support with its bottom side up 2 Stick the rubber feet into the corners as shown below 3 Place the device on a stable horizontal support amp caution u Refer to the Proper Location subsection for correct placing System Rack Mounting 2N VoiceBlue MAX can be mounted into a system rack Purchase the rack accessories separately under Part No 5051099E The accessory pack includes the following components Components a ao o o0o o0o 0 0 0 0 Pieces _ Rear connecting plate Single Mounting Follow the instructions below to mount a single unit into a system rack 1 Fitthe rack wings to the right and left sides using four screws for each wing included in the package The positions of the long and short wings are optional and depend on the installation site conditions 2 Having screwed the wings place the GSM gateway into a free 1U place of the system rack fitting it with four rack screws included in the package VeireBlue LAELA a Saa La Fa MA mp FILA i Mie ieee a Pair Mounting Follow the instructions below to rack mount two GSM gateways into one 1U place 1 Put the GSM gateways next to each other making their sides touch each other Fit the short wings included in the package onto the free gateway ends with the screws enclosed 2 Insert the connecting plates BE CAREFUL The rear and upper connecting plates have different drilled holes the upper plate holes
50. ies to GSM UMTS devices too If necessary the GSM gateways may be installed at a safe distance from the prohibited area and connected with the original place through an Ethernet cable Although GSM gateways are not intended for cars or aeroplanes all relevant prohibitions and regulations regarding mobile phones apply to them too 1 3 Firmware Upgrade The manufacturer reserves the right to modify the product in order to improve its qualities In response to the customers requirements the manufacturer constantly improves the software contained in the product firmware For the latest 2N VoiceBlue MAX firm ware version and the User Manual refer to the 2N web sites 1 4 Terms and Symbols Used Symbols in Manual Safely Warning Always abide by this information to prevent injury of persons Warning u Always abide by this information to prevent damage to the device 4 Cauting u Important information for system functionality Tip u Useful advice for quick and efficient functionality Note m Routines or advice for efficient use of the device Future Functions Innovations The in this document designates the functions that are under preparation or development at present EN 2 Description and Installation This section describes the proper 2N VoiceBlue MAX product installation and connection Here is what you can find in this section 2 1 Before You Start 2 2 Factory Settings a 2 3 Brief I
51. ion confirmation Fault command response or SMS not sentreg required wireless engine or GSM grouperr error smserr ch id ix req err cms code 6 busy 40 write 41 read 42 delete 43 list cms error cause from wireless engine smssel ch cnt SMS storage change confirmation SMS listing request for listing of all SMS messages and status confirmations saved on SIM card Possible answers smserr busy list or smsinc ix 1 255 for each saved SMS or status SMS end of list or empty SIM card smsinc ix 0 ATASX ch SMS read request for reading of an SMS message or SMS status saved on SIM card Possible answers smserr busy read or smspdu ATASR Cch ix SMS delete request for deletion of an SMS ATASD ch ix message or SMS status message Possible answers smserr busy delete or smsdel AT SM ch len pdu chsum ATASG grp id len pdu csum ATASS ch mem SMS to module request for sending a message via GSM module 0 31 or via any GSM module ch 32 Possible answers smserr busy write or smsout SMS to group request for sending an SMS message via GSM group 1 8 Possible answers smserr busy write or smsout Command for changing SMS storage Mem 1 2 3 type of SMS storageSiemens 1 SM 2 ME 3 MEEricsson 1 SM 2 ME 3 MEWavecom 1 SM 2 ME 3 SRHuawei 1 SM 2 SM 3 SMSierraWir 1 SM 2 ME 3 SRMotorola 1 IM 2 IM 3 IM 4 3 LOGs For the current LOG
52. is restarting for new firmware run Wait for 10 seconds please Restart This subsection provides information on a forced restart of 2N9 VoiceBlue MAX Gateway Is restarting Wait for 10 seconds please 4 Terminal This section describes communication with 2N VoiceBlue MAX using a terminal Here is what you can find in this section 4 1 Terminal Based Communication 4 2 AT Interface 4 3 LOGs 4 4 CDR 4 5 Available Status Messages 4 6 Statistics 4 7 Tracing 4 8 External SMS Control 4 1 Terminal Based Communication 2N VoiceBlue MAX allows for communication via the TCP IP Telnet protocol The maximum count of active Telnet sessions is ten If there are more Telnet connection requests than ten the GSM gateway rejects the connection Terminal 2N VoiceBlue MAX acts as an ANSI terminal with echo Text commands are entered in one of the following formats AT command lt CR gt or AT command lt CR gt lt LF gt The answer consists of up to several rows an empty row with lt CR gt lt LF gt and the reply type OK ERROR or BUSY Use A lt CR gt to repeat the command The gateway requests a password by displaying the Login and Password prompts It uses an extended set of AT commands for configuration Refer to Subs 4 2 for the list of terminal AT commands Example of a login window VoiceBlue MAX V 1 9 0 11 0 B 1 20 Date time 4 1 2013 20 56 53 98 SNumber M204 5401270008 Login Admin P
53. istration requests from the UA and updates the terminal database accordingly All the server components Proxy Redirect Location are mostly on one physical device called Proxy server which is responsible for keeping a client database and connection establishing maintaining and terminating as well as call routing The 2N VoiceBlue MAX VoIP GSM gateway acts as a UA in any case has the same functions as a VoIP phone i e receives call set up requirements and on the basis of its inner LCR table routes calls to GSM networks None of the SIP defined server components are integrated in the 2N VoiceBlue MAX gateway SIP Signalling Messages Below is a list of messages sent via the SIP INVITE connection set up request ACK INVITE confirmation by the final message addressee BYE connection termination CANCEL failed connection cancellation REGISTER UA registration with the SIP Proxy OPTIONS server capability query The answers to the SIP messages are numerically coded as the case is with the http protocol Below are the most important ones 1XX information messages 100 trying 180 ringing 183 progress 2XX successful request completion 200 OK 3XX request forwarding needed 302 temporarily moved 305 use Proxy 4XX error 403 forbidden 486 busy here 5XX server error 500 Server Internal Error 501 not implemented 6XX global failure 606 not ac
54. n EEC No 793 93 and Commission Regulation EC No 1488 94 as well as Council Directive 76 769 EEC and Commission Directives 91 155 EEC 93 67 EEC 93 105 EC and 2000 21 EC Directive 2011 65 EC of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment 6 2 Troubleshooting For the most frequently asked questions refer to FAQ 2n cz No LED is shining on 2N VoiceBlue MAX u 2N VoiceBlue MAX is disconnected from the power supply u 2N VoiceBlue MAX fails to log in to the GSM network Check the SIM card Check the PIN Check the antenna connection Select a place with a good GSM signal u 2N VoiceBlue MAX is not communicating with the PC u Check the Ethernet cable connection and the Ethernet interface settings in your PC 6 3 List of Abbreviations Following abbreviations are used within manual API Application Programming Interface ASR Answer Seizure Ratio BIOS Basic Input Output System CD Compact Disc CDR Call Data Record CLIR Calling Line Identification Restriction COM PC serial interface CPU Central Processor Unit DHCP Dynamic Host Configuration Protocol DNS Domain Name Server DTMF Dual Tone Multifrequency eCPU enhanced CPU FW Firmware FXS Foreign eXchange Subscriber GMT Greenwich Mean Time GSM Group Switched Mobile system GPRS General Packet Radio Service
55. nable disable the function u Separating char the CDN CLIP separating character u Modify removes one digit you can change the CLIP The character is used for deleting one char from the left amp Caution The Send CLIP from VoIP to GSM service must be supported by the GSM UMTS provider If not the provider s network may reject the call Basic settings u Roaming enabled for network code set the international network identifier for roaming purposes consisting of the following two codes u MCC Mobile Country Code country code Czech Republic 230 u MNC Mobile Network Code GSM code T Mobile 01 0202 Vodafone 03 Hence the international identification code for T Mobile CZ is 23001 Leave this field empty to disable roaming string NOt 2300 _ Roamino s disabled 5 digits s the minimum count 23002 Roaming s enabled for networks with MOC MNC code 23002 230 Roaming is enabled for networks with OC MNC codes 23000 23099 _ XX001 Roaming is enabled for networks with MCC MNC codes 00001 99001 XXXXX Roaming is enabled for any network Note u Check the GSM UMTS searching priorities on the SIM card using your mobile phone before enabling roaming 4 Caution u Calls via a roaming network may increase you telephone bill u CLIR fill in this parameter to define whether or not the called subscriber should be displayed the calling SIM card telep
56. nd 4 Timestamp SMP Packet Layer 2 Status LCR Status Listing Write Out Write Out Listing Listing The resultant value X is a sum of the required functions X timestamps LCR 16 2 18 e g 4 8 External SMS Control If this function is enabled for the active Telnet session the GSM gateway automatically sends information on an incoming SMS message An SMS message can also be sent using special commands AT basic keep alive command answer OK Activation of SMS control can be activated only in AT G A6 one session at same time ATIG A55 Deactivation of SMS control ATAMS ch GSM module ch status ATAMI ch GSM module ch info Request to list all SMS messages and status confirmations saved in the SIM card GSM module ATASX ch Possible answers smserr busy list or smsinc ix 1 255 for each saved SMS or status SMS End of list or empty storage smsinc ix 0 or smserr 255 Request to read an SMS message or SMS status STASR ch ix saved on the SIM card Possible answers smserr busy read or smspdu AT Request to delete an SMS message or SMS status ATASD ch ix message Possible answers smserr busy delete or smsdel Request to send a message via GSM module 0 31 or ATASM ch len pdu csum via any GSM module ch 32 Possible answers smserr busy write or smsout Request to send an SMS message via GSM outgoing AT SG grpl id len pdu csum group 1 8 Possible answers smserr busy write or sms
57. nstallation Guide 2 4 IP Voice Transmission 2 5 2N VoiceBlue MAX Connection to VoIP u 2 6 Available 2N VoiceBlue MAX Connections 2 1 Before You Start amp Caution Make sure that you are equipped with all system components necessary for putting 2N VoiceBlue MAX in operation SIM card VoIP phone and or duly configured SIP line of your SIP Proxy an available 100BaseT socket and a PC for initial settings analogue telephone Product Completeness Check Before installing this product check whether the 2N VoiceBlue MAX delivery complies with the following packing list Package Cid es O O Power supply adapter Long antena Enemet cable CN ED User Manuarana s O ooo Raoberfet CAN Connector Lay Out The following connectors are mounted on the 2N VoiceBlue MAX bottom u 10 100BaseT Ethernet connector with PoE support u 4xFXS connector RJ 45 RESET button press for a short time to restart the GSM gateway and for a long time to restart the GSM gateway and download the factory settings Antenna connector for all GSM UMTS channels SIM holder Find a power supply connector DC Jack 2 1mm and type plates at the rear VoiceBlue 4 El FES Power FAS1 TEF Fes 3 FiS 10 100 BaseT Channel SIM Cards 5051554W Y gt soszeozotze62 MD A a Vole Dia MAX A O ET lN sssszo0z0120882 Ef MMI vac manmade Crm A MONIN IMIDE OAI AK TELIEGAJURSKACH 45 ge naa on SOLEC AAA MUS
58. ntrol o AT 0G00 rr ggggg9 99gggg g r Number of GSM group for each GSM module 999999 999999 99999g Voice processing settings for GM22 GSM modules only mode algorithm 0 none 1 semiduplex 2 fullduplex atms atfs transit receive gain 3 5dB 1 2 5dB 0 0dB 2 2 5dB 4 5dB Voice processing settings for TC35 GSM modules only AT G02 mode atms atfs mode algorithm 2 echo canceller atms atfs transit receive gain 3 5dBm 1 2 5dB 0 0dB 2 2 5dB 4 5dB AT G06 mmdd mmdd List of holiday days mm month dd day max length of line is 63 chars AT G07 mmdd mmdd Net list of holiday days Parameters of dialling from ISDN to GSMdelay relax delay between callsmin minimum length AT GO08 delay min max tout of number dialled from ISDNmax maximum length of number dialled from ISDNtout delay between dialled digits GSM Settings X GSM Group Mode of switching SIM cardsim gt 0 OFF group is turn off 1 4 SIM card 1 45 switching by time6 switching by random time ATY 0G01 mode atms atfs AT G O sim Basic parameters of SIM card in slot 1 netid network number clir O default 1 enabled 2 disabledmin AT G 1 netid clir min sms maximum number of minutes called sms sec sec2 pseudo maximum number of SMS sent sec minimum call length not for cdr info sec2 accuracy of call length measurement not for cdr info pseudo default 0 o l i i AT0G 2 n
59. ogin data Change the required settings in the Gateway configuration Ethernet configuration menu and store the data into the GSM gateway Connect the GSM gateway to a standard Ethernet network Restore the configuration terminal IP setting and connect the configuration terminal to a standard Ethernet network Enter the new GSM gateway IP address to get connected to the web interface Enter the current time and date in the Gateway control Date Time menu for the GSM gateway Make sure that the Licence status item is unlocked in the Gateway control Firmware Licence menu If not your GSM gateway does not contain the licence Contact your dealer for the licence key u Set the correct PIN value in the Gateway configuration System parameters menu The value must comply with the SIM card PIN value u Set new login data in the Gateway configuration Login configuration menu Switch the GSM gateway off and insert the SIM cards Connect an antenna to the GSM gateway and switch it on The GSM gateway contains the factory configuration settings that enable outgoing calls without additional settings Now enter the IP address equal to the GSM gateway IP address on your SIP Proxy or IP terminal From now on 2N VoiceBlue MAX will be ready to receive VoIP SIP calls and route them to GSM UMTS networks If all the GSM modules are occupied or logged out the GSM gateway will reject all VoIP IP and GSM UMTS calls Should you get in troubl
60. olumn 4 CAUSE sent to ISDN Column 5 number of used B channel number of used GSM module Column 6 used GSM group C CallBack to PRI 1 E call via PRI 2 interface Column 7 call set up time Column 8 call duration in mmm ss max 255 59 or error cause for unconnected calls Column 9 call cost will be implemented in a higher firmware version Column 10 gateway id optional Column 11 called number Column 12 calling number Column 13 slot number IMSI of used SIM card 4 5 Available Status Messages The following list of statuses is universal and some messages may not be included in 2N VoiceBlue MAX GSM Layer Statuses GSM Layer 2 Description po PENREO Module PiN request ANSE PINSET PIN value sending to module BLOCK Module blocked temporarily or permanently see Layer 2 INIT information NWATT EMD Communicating with module upon AT amp G command DE INFO Information loading from module and SIM card GSM Layer 2 Info for BLOCK 8 A AERO Blocked by AT amp G command terminated by module board or system CBIC reset Netw reg GSM log in refused not activated SIM next attempt in 5 60 minutes CLIR activation request refused next attempt in 2 10 minutes CN Mod err_ Defective or unconnected GSM module next attempt m 2 minutes Pin err Wrong PIN permanently m BLOCK status im err__ Detective or non inserted SIM card next attempt m Z minutes Puk req SIM card requires uk O GS
61. on changes after quitting the current configuration window Home Page Having logged in you get to the Gateway home page as shown in the figure below There is a menu on the left which includes the Gateway control and Gateway configuration items The right hand upper corner displays the current state of the login timer and the Refresh button for automatic time limit refreshing The home page also includes the Logout button You wil be notified of successful logout after every logout action to avoid re use of your login data There are four more sections in the right hand upper menu Update for firmware update u Restart for software restart of the GSM gateway SMS for receiving sending SMS via the web interface u Utils including extending system tools Ethernet tracing The main window displays information on the gateway licence status firmware and bootware versions and the 2N VoiceBlue MAX Ethernet interface MAC address In addition you can download a new licence here Auto logout in 7196 seconds Refresh 2N VoiceBlue MAX Gateway TELECOMMUNICATIONS Gateway SMS Utils Update Restart Gateway control a A Firmware Licence Date Time u Voice Messages LOG file CDR file Firmware version 1 8 1 10 2 Statistics Bootware version 1 20 a Current call info a AutoCLIP routing table ee MAC address 7C 1E B3 00 8E 4E Module control a Connection state a SIP registration SE Serial number
62. or the full wording of the Declaration of Conformity see the CD ROM enclosed and at www 2n cz The 2N TELEKOMUNIKACE company is the holder of the ISO 9001 2009 certificate All development production and distribution processes of the company are managed by this Standard and guarantee a high quality technical level and professional aspect of all our Content 1 Product Overview n teen aa nna nna es 4 1 FIOGOCEBESCNPUOM sprint aaa 5 1 2 Salely PrecaUl nS vecina dale dE 6 1 0 FIIMWare Updlade xi 2 6 2655 20844040660 oy Reene e SIRERE T 1 4 Terms and Symbols Used 0 0 te ees 8 2 Description and Installation 0 0 9 2 1 B lore NOWSIA sata dede em eh a AKA tada ad de da 10 ZIEACIOIKOSUNO S eines e did 14 2 3 Brief Installation Guide 0 0 ee ee eee 15 2 4 IP Voice Transmission siii ote deus a eae bh be Sok amp ee hee ee eed 22 2 5 2N VoiceBlue MAX Connection to VolP 25 2 6 Available 2N VoiceBlue MAX Connections 0 00 e aa aaa a 21 3 VoiceBlue MAX Configuration 0oooooooo ooo 28 3 1 Factory Reset uscar a ra a ALA 29 3 2 Basic Configuration Step by Step ee 30 3 0 Call ROUINO esta aa is KA EG ewe a ee eS a ws Re SSE Beare eee 32 3 4 Web Configuration Interface anaana aa aaa 36 4 Terminal sosa eS cen So ad Rea ade W a x GE 58 4 1 Terminal Based Communication LL 59 AZA TNEI CE amm aaa eae tk ae A A A A a E
63. out z Command for an SMS storage change Ch 0 31 1 IM 2 IM 3 IM SM SIM card ME module SR status report memory IM inbox memory Information Messages Message smsinc ch ix sts mem smsrep ch ix sts mem smsout ch id ref req smspdu ch ix sts len pdu csum smsdel ch ix smserr ch id ix req err cms smssel ch cnt An SMS message was received and saved into the SMS storage An SMS status confirmation was received An SMS message was sent and not saved into the SMS storage Content of SMS message or status confirmation An SMS message or status confirmation was deleted from position ix Response to an error command Confirmation of an SMS storage change 5 Technical Parameters lt WX HX 220x45x140 mm Power Supply External power adapter SELF type 90 230V 50 60Hz to 12V APE DC 2A Up to 20M TCP UDP IP RTP TELNET http DHCP 1x 10 100BaseT Ethernet 4x FXS RJ 45 Administration AT commands web interface VoIP S DTMF RFC2833 Count of voice 4 channels G 711 PCM at 64 kbpsG 729 Annex AB PCM companding A law u Law optional Wireless Interface Count Count of channels channels KDE a aaa MHz PAROWE UMTS 850 1900 2100 MHz GSM Cinterion MC55i W or Wavecom Q55 or Telit UC864 G HRJFR EFR AN USIM SIM card Small plug in 3V Antenna One external antenna integrated antenna splitter SMA FEMALE Antenna connector Working 50C 450C temperature
64. pected bit F 1 B unsol vay Received packet UA with unexpected bit F 0 Er unso DM Received packet DM with unexpected bt F 0 Fi peer re est Received packet SABME in status OKEST G repeated aa SABME Repeated unsuccessful send of packet SABME UE H repeated DM Repeated unsuccessful send of packet DM I failed EE TIMREC Unsuccessful breaking up of status TIMREC PEN error Received wrong value N R numbering of packets re FRR Received packet FRMR Information about error Je undetirame Received packet of unknown tye Ma Received wrong 1 packet numbered packet REISS iE pi sts Error of isdn layer 3 timeout in status on channel L3 ERR p DEF ATD ERROR init Error of isdn layer 2 restart of module g after G rejected command ATD by GSM network GSM Cause 150 Error of isdn layer 2 restart of module g after cause G 150 was received call barred by GSM network tout sts Error of isdn layer 3 timeout in status on module gi g tout sts Error of connecting layer 4 timeout in status on call p g between channel p and GSM module g 4 4 CDR For the current CDRs see the Gateway Gateway control CDR file section or use the ATSC AT amp CR AT commands for Telnet sessions 31 07 02 11 07 53 O OK CAU 016 aux g02 GRP 1 0 23 001 40 00000 00 1 0608218005 45456060 1 8942019636000065750 Column 1 Column 2 date time of call start Column 3 type of call C
65. product or damage incurred by the consumer in case the product is used and handled contrary to the said regulations and provisions The consumer shall at its own expense obtain software protection of the product The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software The consumer shall without delay change the access password for the product after installation The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff Electric Waste and Used Battery Pack Handling E Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment u Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not be taken into parts or shirt circuited either TELECOMMUNICATIO
66. records see the Gateway Gateway control LOG file section or use the AT amp L AT command for Telnet sessions The following list of LOG statuses is universal and some LOGs may not be included in 2N VoiceBlue MAX Power on System switched on A SSS IA IA A AAA A A e A ee Divided by zero DA GN TERA IN DN ELA ETE CO ML ee Reset by AT commands at amp fres reset INIT Initialisation of eeprom configuration Flash ooo Initialisation of flash memory firmware address of chip RD read value WR expected value codec Error in initialisation of codec on GSM AUX board RD WR COM2 ee m RD WR Error in initialisation of COM2 on AUX board Pure Error in initialisation of serial controller on GSM board HH RD WR neos Error in initialisation of HDLC controller on AUX board HH RD WR Pri ae ee m RD WR Error in initialisation of PRI controller SYSERR s SW error stock integrity failure BRDIN 08 TYP STS Board inserted number of gsm board type status BRDOUT 08 TYP STS Board disconnected BRDRES 08 TYP STS Reset the board by AT command CPU error dividing by zero ALL GSM m RESET CMD Reset all GSM boards by AT command AAA ii Reset the system by atabsys command CN L2 ERR Error of ISDN layer 2 by Q 921 ARO Reeived packet ARAN RED with unexpected BE FET BrunsotDM Received packet DM with unexpected BEF i erunsotus F Received packet UA with unex
67. set up Set the minimum and maximum counts of DTMF digits in the GSM incoming groups menu u If 2N9 VoiceBlue MAX does not receive the minimum count of digits and no other digit comes within the timeout set in the DTMF dialling timeout parameter the call is forwarded to the operator as if the called extension number were unknown u If call forwarding to the operator is inactive the incoming call will be rejected DISA Welcome Note If the DISA service is active and a welcome note has been recorded the welcome note is played to every incoming call whose number is not included in the CLIP table or forwarded according to the Dynamic CLIP routing table When the welcome note has been played the gateway waits for the first DTMF digit for the period set in the GSM incoming groups DTMF dialling timeout table Having received the count of digits included in the GSM incoming groups Minimum count of DTMF digits table the gateway will set up connection to the SIP Proxy Use the GSM gateway web interface to upload the DISA welcome note 3 4 Web Configuration Interface Essential Data The 2N VoiceBlue MAX web interface supports the following web browsers MS Internet Explorer v9 u Mozilla Firefox v4 and higher Any other web browsers may cause troubles The recommended screen resolution is 1280x1024 and colour quality 32bit or higher The configuration interface is available in the English language version only at present Tip u Use th
68. st user comfort In addition to voice transmission 2N VoiceBlue MAX enables you to send and receive text messages SMS You can use the web interface or AT commands for all the gateway settings The programmable parameters are set in such a way that you can make calls the moment you connect the system to the Ethernet connect an antenna and insert the SIM card 2N VoiceBlue MAX can be combined with the 2N Mobility Extension service remote GSM extension for up to 8 users 2N VoiceBlue MAX Basic Features Compact size Four GSM UMTS channels System rack installation option Intelligent incoming outgoing call routing SMS sending receiving web AT interfaces User friendly web interface Power over Ethernet PoE A single antenna for 4 GSM modules Fouri FXS ports Automatic call records and detailed statistics 2N Mobility Extension support Possibility of SMS sending receiving via web interface Tone detection 1 2 Safety Precautions It is prohibited to use any transmitters including the UMTS GSM devices in areas where explosives are used such as quarries It is prohibited to use the GSM gateways at petrol stations where mobile telephones are also prohibited GSM phones may affect sensitive life saving devices in medical centres Therefore it is forbidden to use GSM UMTS devices including the GSM gateways in such facilities In general any prohibition regarding mobile phones based on RF energy radiation appl
69. sword and name for the 2N VoiceBlue MAX web interface Use the same data for Telnet connection too amp Caution Remember to change the username and password during the first gateway configuration to avoid unauthorised access Web configuration Set additional parameters for the gateway web interface u Auto logout set the count of minutes in which the current user should be logged out automatically u Enable web session lock by default one Admin user may only be connected to the GSM gateway at a moment If another authorised user tries to log in the previous session will be aborted automatically By activating this function you disable such automatic logout and block any further access attempts u Simple login form here you can change the login window graphic lay out Upon activation the GSM gateway login page will have an anonymous appearance This function is recommended for connecting the gateway to the Internet directly Use SMS user for SMS operations on the web enable disable the user authorised for SMS sending receiving only u SMS user name password the gateway enables independent connection of a user authorised for SMS receiving sending only Report configuration This window is used for setting details on automatic tracing generated by the GSM gateway Others Configuration Backup Configuration download The window helps you download the current 2N9 VoiceBlue MAX configuration The fil
70. t the prefix based call routing rules here and identify up to eight different groups for routing Prefix list 1 8 Eight prefix groups to be assigned in the LCR table Basic settings u GSM network ID name the prefix list for convenience u Default count of digits the default length of the number to be dialled into GSM UMTS when routing via the selected prefix list Use this parameter if the Digits count parameter is not included in the Accepted prefixes table Table of replaced prefixes This table helps you change the prefix of the number received from 00 to e g You can just add or remove a prefix using this table This change is performed before the prefix table search is initiated Keep the record at least in the table for a proper function Table of accepted prefixes A list of prefixes of called destinations to which the selected prefix list applies LCR table The LCR Least Cost Routing table helps route calls according to the called number and depending on the day time and weekday u Prefix list select a list of prefixes to be used for the selected LCR row u Time limitation set a time limitation for a particular LCR row u Weekend usage enable disable a particular PCR row during weekends u Maximum call length set the maximum length in minutes for an active outgoing call to GSM UMTS u Groups set the GSM outgoing groups to be used for the selected LCR row Tariffs select
71. the tariff group free minute counter to be used for the outgoing call Refer to the GSM outgoing groups for more details u Ignore tone detection in last group having detected a user defined tone refer to GSM basic settings the GSM gateway terminates the call and seeks for another call setup option by default If this parameter is activated the GSM gateway ignores the tone detection results and sets up the call if this is the last call setup option Note You are recommended to read the Routing Algorithm for Outgoing Calls section on p before setting the LCR table and prefix lists Remember to set the tariffs correctly in the GSM outgoing groups section to make tariff routing work properly CLIP routing table CallBack The table permanently assigns CLIPs to the extensions to which incoming calls are to be routed automatically and set the CLIP list for the GMS network for which the CallBack function is enabled u GSM number CLIP user identification in a GSM UMTS network u AutoDial enable disable CLIP routing for the selected CLIP Dial to VoIP enter the VoIP destination number for CLIP routing u Auto CallBack enable disable CallBack for the selected CLIP u Limit set the maximum call length in minutes Note Remember to activate the CallBack mode in the GSM incoming groups window for a proper CallBack function Mobility Extension The table registers the Mobility Extension users
72. tistics of outgoing calls on all modules network reset minutes hhhh mm ss calls reject failed c offs errors vi out 0 00 O 0 00 00 0 0 0 0 0 grpout 0 00 O 0 00 00 0 0 0 0 0 group reset minutes hhhh mm ss calls reject failed red in redout g1 out 2 01 O 0 00 00 0 0 0 0 0 g2 out 2 01 O 0 00 00 0 0 0 0 0 module reset minutes hhhh mm ss calls reject failed c offs smses m0 out 2 01 O 0 00 00 0 0 0 0 0 m1 out 2 01 O 0 00 00 0 0 0 0 0 Statistics of calls on specific GSM modules Statistics of calls on module 0 sim dir net grp minutes hhhh mm ss calls reject failed c offs smses 1 out 1 O 0 00 00 0 0 0 0 0 Statistics of calls on module 1 sim dir net grp minutes hhhh mm ss calls reject failed c offs smses 1 out 1 O 0 00 00 0 0 0 0 0 4 7 Tracing 2N VoiceBlue MAX allows for operation tracing VoIP SIP GSM Tracing is accessible in one session only at a time the other tracing requests are rejected with BUSY With regard to a rather extensive volume of data we recommend that the Write communication into file function should be activated before tracing Any Telnet supporting terminal HyperTerminal Putty etc can be used Tip You are advised to synchronise your GSM gateway with the SIP Proxy or a PC before tracing AT Command AT S92 x Set the tracing details Refer to the table below for value X AT IR2 Start tracing via the active session Any character Terminate tracing Layer 3 a
73. tivate control via used session55 deactivate control via used session99 deactivate control on all sessions AT MS ch Module status ch 0 31 Response to AT MS ch number of wireless enginesim number of currently used SIM 0 none 1 8 holder 1 8sts3 status of layer module ch sim sts3 sts2 phs2 type 3sts2 status of layer 2phs2 substatus of layer 2type type of wireless engine AT MI ch Module info ch 0 31 Response to AT MInetid network ID of active wireless networkoper name of active wireless networknew number of received and saved SMS on SIM cardcnt total number of sent SMS messages according to statistics minfo ch sim netid oper new cnt SMS message has been received and savedix index number of saved SMS 0 250 sts status of SMS from CMGL ix sts len mem type of used storage 1 2 3 SMS status confirmation has been receivedsts smsrep ch ix sts mem reserved 0 SMS message was sent and not saved to SIM cardRef reference number of SMS 0 255 to be used in status confirmation messagesID third party identification number of SMS smsinc ch ix sts mem smsout ch id ref req Content of SMS messagelen length of SMS message number of bytes in PDU PDU content smspdu ch ix sts len pdu csum of message in PDU formatcsum checksum of all PDU bytes 2 hexa digits calculated without carry SMS message delet
74. ue FXS ports or by using Ethernet interf ace SIP protocol Incoming calls from PSTN are directly routed to selected port Outgoin g calls are using routing accordint to LCR table GSM UMTS O Y j N j vog Pf NN provider Analogue line SIM card a a E a a E EJ a a a E a E E E EJ a EJ E El El EJ E EJ E a y Mobile phone Analogue Analogue Analogue IP phone phone phone phone 3 VoiceBlue MAX Configuration This section describes the 2N VoiceBlue MAX configuration Here is what you can find in this section 3 1 Factory Reset 3 2 Basic Configuration Step by Step 3 3 Call Routing 3 4 Web Configuration Interface Gateway control Gateway configuration Others 3 1 Factory Reset If you forget the password or set the IP interface incorrectly you can press the RESET button placed on back side of the gateway next to power connector Doing this you restore the factory default configuration values for all parameters including the Ethernet interface parameters and access data Refer to Subs 2 2 for factory settings amp Caution Resetting the factory configuration values results in changes of the Ethernet settings and subsequent necessity to reconfigure the gateway 5051554W T sssszeozcs20520 00M CA 2 Wieeikew Rius MARK A asar Pot sssezeozorzeces PIANOS NN bh Ai sgn e ZZ sssszeozo120882 We 1530 Leah 2 12 uk Wid C sE E O 1R
75. ut occasionally This problem may be caused by any of the following situations The GSM UMTS signal is low The minimum signal level should be approximately 80dBm If lower change the antenna position or type The GSM UMTS cell BTS to which the GSM UMTS modules are trying to log in is overloaded Change the antenna position or reduce the count of the logged in GSM UMTS modules One of the GSM UMTS modules is permanently logged out or fails to make outgoing calls The problem indicates a GSM UMTS network overload on the installation site To eliminate the problem set the Relax delay parameter to 2 seconds refer to the GSM Basic Parameters subsection If the GSM module fails to log in or rejects to make outgoing GSM calls even after the gateway restart consult your GSM provider for your SIM card GSM module availability The manufacturer shall not be held liable for any SIM card or provider service unavailability in the case of a breach of the provider s SIM terms and conditions for the SIM card use 2 2 Factory Settings The table below includes the factory settings for the key configuration parameters of the GSM gateway amp Caution Remember to change the username and password during the first gateway configuration to avoid unauthorised access 2 3 Brief Installation Guide SIM Card Inserting Removing For the correct handling of SIM cards refer to the SIM Card Placement subsection amp Caution Make sure t
76. vel for the GSM modules in the GSM gateway Audio level DSP Here you can set the voice level for calls in the signal processor of the GSM gateway 4 Caution u An excessively high volume may deteriorate the voice quality distortion echo etc and wrong DTMF detection Tone generated for incoming calls from GSM UMTS u Dialtone the dialtone type for GSM UMTS incoming calls u Ring tone the ringing tone type for GSM UMTS incoming calls u Generate busy tone to GSM UMTS generation of the busy tone for call end amp Caution u If the Generate busy tone function is enabled the length of the outgoing calls billed by the GSM UMTS operator increases Error GSM UMTS causes Here you can set the ISDN release cause for the states mentioned below The call that meets the below mentioned requirements will be rejected with a user defined cause the ISDN cause number will be transformed into a SIP code for VoIP according to the table shown below Lack of digits in OVERLAP mode the call will be rejected that fails to meet the minimum digits requirement u Restricted number prefix the call will be rejected whose prefix has not been found in any of the prefix lists u Selected module GSM group is not ready the call will be rejected in case no GSM module is available in the LCR selected GSM outgoing group u Selected module GSM groups are not ready the call will be rejected in case no GSM module is availabl
77. verview of all GSM group settings Overview of parameters of network list 1 8 Overview of parameters of all network lists AT amp N AT amp NALL AT amp R Default Reset AT amp FRES System Settings AT S70 x x Xx X AT S71 x x x x Overview of LCR lines Reset with gateway factory settings IP address IP address mask Initialisation string for setting of mode connected to the gateway COM2 Type of assignment of B channels to GSM modules 0 rotating 1 locked 2 according to credit Way of call information recording 0 no record 1 successfully connected outgoing call 2 AT S81 AT S90 x successfully connected incoming calls 3 AT S91 x y successfully connected incoming and outgoing calls 5 all outgoing calls 6 all incoming calls 7 all incoming outgoing calls Y to each call add NET info 1 or no 0 Global selection of SIM card O according to GSM group 1 8 number of SIM holder PIN code for SIM cards inserted in the gateway AT S93 x AT S98 xxxx AT S99 dd mm yy w hh mm ss Gateway date and time settings Automatic logout of GSM moduleshout hour when the modules start to log out randomlyhin AT X00 hout hin min hour when the modules start to log in randomlymin minimum number of modules in a group 2 15 that always remain logged in Username password for access via IP port this AT X80 name pass parameter is write only you cannot see its value System Co
78. xpiry Request timeout The other received CAU from Internal server netw error A A A A 6 A A A 6 6 A A A Others Text of SMS at no answer type the text of the SMS to be sent to the called subscriber in the event of no answer the function is active The N string inserts the CLIP received from VoIP into the SMS Text of SMS for all calls fill in this parameter to make the GSM gateway send an SMS message to every called subscriber regardless of whether or not the call was connected The N string inserts the CLIP received from VoIP into the SMS Save received SMS to select the storage for SMS received SIM card identification select the SIM IMSI SCID for CDRs Disable CLIP from GSM UMTS to VoIP FXS enable disable resending the CLIP from GSM to VoIP FXS Reject call with CHLD reject incoming GSM UMTS calls by means of AT CHLD user busy instead of standard ATH GSM group assignment You can assign the GSM UMTS modules to groups separately for incoming and outgoing calls See the two items below for outgoing and incoming group settings GSM outgoing groups 2N VoiceBlue MAX allows you to work with two groups of outgoing calls for each of which you can set variable connection set up modes and count of used minutes and sent SMS messages for a selected period General settings Delay for CONNECT s define a delay before sending information on the connected call after receipt from GSM Minimum
79. y Check whether the Mobility Extension licence key has been entered correctly Enter another prefix in Gateway configuration Prefixes menu that matches the MSN to which the PBX SIP Proxy is calling e g 333 as shown in the figure above Enter all ME users in the Gateway configuration Mobility Extension menu LCR Table The LCR Least Cost Routing table is the key telephone cost cutting factor It helps you select call routes according to the called subscriber s number and the day time and weekdays By adding bank holidays to the LCR table you achieve even higher call cost savings To make your prefix and LCR routing work properly enter the prefix and the total count of digits for the number to be dialled to a GSM UMTS network in the List of networks Furthermore make sure that the SIM card of the provider consistent with the defined group has been inserted in the GSM gateway Use the Assignment to GSM groups table to assign outgoing and incoming calls to groups Whenever a call is to be set up the LCR table is searched sequentially from top to bottom If the called destination prefix matches the network prefix included in the List of networks table and designated as Network number in the LCR table the call is routed according to the routing group parameters Groups in the LCR table as set in the GSM outgoing groups table The call will be connected via the GSM module as assigned to the GSM outgoing group in the Assignment to GSM

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