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SmartNode 4830 Getting Start Guide

1. Before you start the actual installation we strongly recommend that you gather all the information you will need to install and setup the device See table 3 for an example of what pre installment checks you might need to carry out Completing the pre installation checks enables you to install and set up your VoIP IAD within an existing network infrastructure with confidence Mains Voltage Do not open the case when the power cord is connected For A systems without a power switch line voltages are present within the power supply when the power cord is connected The mains outlet that is utilized to WARNING power the SmartNode router shall be within 10 feet 3 meters of the device shall be easily accessible and protected by a circuit breaker Note When setting up your VoIP IAD you must consider cable length lim itations and potential electromagnetic interference EMI as defined by the applicable local and international regulations Ensure that your site is properly prepared before beginning installation Before installing the VoIP IAD device the following tasks should be completed Create a network diagram see section Network information on page 28 Gather IP related information see section IP related information on page 28 for more information Install the hardware and software needed to configure the SmartNode See section Software tools on page 29 e Veri ower source reliability see section Power sour
2. Eneto L Enet1 Voice Ports Console SmartNode 4524 volP Gateway Router ToIP Integrated Access Device SS m FXS Ar FX0 4 S SR ESLL S o Ee L voice Ports Console SmartNode 4526 VolP Gateway Router TolP Integrated Access Device RY a FXS qr FXO 4 S LS dd MPL OOo 0000 L Voice Ports 1 Console ES SNS O SmartNode 4528 voiP Gateway Router TolP Integrated Access Device SSS Ee EES Ld o a g qo ge OG OD Qoo O O Lo Voice Ports Console Figure 23 SmartNode 4830 Series front panels FXO only and combined FXS FXO Status LEDs 46 SmartNode 4830 Getting Started Guide 5 LEDs status and monitoring Table 10 SmartNode LED Indications Description Note If an error occurs all LEDs will flash once per second Power When lit indicates power is applied Off indicates no power applied Run When lit indicates normal operation Flashes once per second during boot startup VoIP Link When lit indicates the gateway is registered on a gatekeeper media gateway con troller associated to a remote unit or has an active VoIP connection Off indicates the unit is not configured or registered and has no active VoIP connection Flashing green indicates that the unit is attempting or has failed to associate register FXS each port Off indicates on hook condition Solid green when off hook Flashes to follow ring cadence FXO each port Off indicates
3. For detailed information about configuring and operating guidance set up procedures and troubleshooting refer to the Software Configuration Guide on the enclosed CD ROM or the Patton website at www patton com On the CD you will also find numerous freeware applications such as a TFTP server Additional information 43 Chapter5 LEDs status and monitoring Chapter contents O OA AE ada ca o a Ur AR N ene IRR LEE d 45 44 SmartNode 4830 Getting Started Guide 5 LEDs status and monitoring Status LEDs This chapter describes SmartNode gateway product front panel LEDs Figure 22 and figure 23 on page 46 show SmartNode 4830 Series LEDs LED definitions are listed in table 10 on page 47 Model 4832 SmartNode 4832Multiport Analog IAD VoIP Integrated WAN Access La Console SmartNode 4834 multiport Analog IAD VoIP Integrated WAN Access OO L voice Ports Console Console SmartNode 4836Multiport Analog IAD port VoIP Integrated WAN Access LD vg go SO 060600 L Voice Ports AH Console SmartNode 4838 multiport Analog IAD VoIP Integrated WAN Access SSK wg gd gs O 5 cO L voice Ports Console Figure 22 SmartNode 4830 Series front panels FXS only Status LEDs 45 SmartNode 4830 Getting Started Guide 5 LEDs status and monitoring SmartNode 4522 VolP Gateway Router ToIP Integrated Access Device aie ae QU uS SA WN PF MOP OS O O O Q lt gt O O O L
4. Note For proper ventilation leave at least 2 inches 5 cm to the left right front and rear of the SmartNode VoIP IAD Connecting cables Do not work on the system or connect or disconnect cables during periods of A lightning activity WARNING and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and CAUTION mechanical serviceability The interconnecting cables shall be acceptable for external use Installing VoIP IAD cables takes place in the following order 1 Installing the RJ 11 voice port FXS cable or cables see section Installing an interface cable on the VoIP IAD s FXS and FXO interface ports on page 30 2 Installing the 10 100 Ethernet port cable or cables see section Installing the Ethernet cable on page 32 Installing the VoIP IAD 29 SmartNode 4830 Getting Started Guide 3 Hardware installation 3 Installing the V 35 or X 21 serial WAN cable see section Installing the serial WAN cable on page 33 4 Installing the power input see section Connecting to external power source on page 36 Installing an interface cable on the VoIP IAD s FXS and FXO interface ports The gateway comes with at least two FXS or FXO analog ports or a combination of FXS and FXO ports located on the back of the VoIP IAD see figure 10 The FXS interfaces are connected to analog devices via cables see figure 11 terminated with RJ 11 c
5. Compliance EMC compliance e FCC Part 15 Class A e EN55022 Class A e EN55024 Safety compliance e UL60950 1 CSA C22 2 No 60950 1 EC 60950 1 EN60950 1 PSTN regulatory compliance e FCC Part 68 e CS 03 e TBR 21 Radio and TV Interference FCC Part 15 The SmartNode product generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception The SmartNode product have been tested and found to comply with the limits for a Class A com puting device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection from such interference in a commercial installation However there is no guar antee that interference will not occur in a particular installation If the SmartNode product does cause interfer ence to radio or television reception which can be determined by disconnecting the unit the user is encouraged to try to correct the interference by one or more of the following measures moving the computing equipment away from the receiver re orienting the receiving antenna and or plugging the receiving equipment into a different AC outlet such that the computing equipment and receiver are on different branches Compliance 52 SmartNode 4830 Getting Started Guide A e Compliance information Disconnect all power before servicin
6. for repair or warranty information please contact our company If the equipment is causing harm to the telephone network the telephone company may request that you dis connect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Industry Canada Notice FXO ports This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that regis tration was performed based on a Declaration of Conformity indicating that Industry Canada technical speci fications were met It does not imply that Industry Canada approved the equipment This Declaration of Conformity means that the equipment meets certain telecommunications network protec tive operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be con FCC Part 68 ACTA Statement FXO ports 53 SmartNode 4830 Getting Started Guide A e Compliance information nected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring a
7. 12 INDb 13 SETb FXS port The FXS ports use an RJ 11 connector with 6 positions The middle two positions 3 and 4 are used according to table 15 Table 15 RJ 11 socket Note Pins not listed are not used FXO port The FXO ports use an RJ 11 connector with 6 positions The middle two positions 3 and 4 are used accord ing to table 16 Table 16 RJ 11 socket Note Pins not listed are not used X 21 Serial Port 68 Appendix E SmartNode 4830 Series factory configuration Chapter contents ie AA O AAE IR A ASE REAR A Aa ACURA DE BADE E led INVASI GUSTO 70 69 SmartNode 4830 Getting Started Guide E e SmartNode 4830 Series factory configuration Introduction The factory configuration settings for SmartNode 4830 Series devices are as follows 4830 Series Factory configuration file dns relay sntp client sntp client server primary 129 132 2 21 port 123 version 4 system ic voice 0 low bitrate codec 9729 profile napt NAPT profile dhcp server DHCP network 192 168 1 0 255 255 255 0 include 1 192 168 1 10 192 168 1 99 lease 2 hours default router 1 192 168 1 1 domain name server 1 192 168 1 1 context ip router interface eth0 ipaddress dhcp tcp adjust mss rx mtu tcp adjust mss tx mtu interface ethl ipaddress 192 168 1 1 255 255 255 0 tcp adjust mss rx mtu tcp adjust mss tx mtu interface wan ipaddress dhcp use profile napt NAPT context ip router dhcp server use DHCP port
8. A a a 18 omat Node 4590 Series kont paneks FXS anly eps Rss dad AA ATA is 20 SmartNode 4830 Serres front panels FXO only and combined EXS EXU Locride 21 Multiservice Cicer AR aos ies isa 23 Couve d enere network over leased Dae Lord ds e a as e 24 Rear view showing location of Ethernet and FXS connectors SmartNode 4834 shown Lus 30 ngu ACI atentado taaan os do o ei A 30 MA o oda 31 Ca OMIC A DRM a 32 Conntcuns asma Node 4830 Series deduce leer rr AA ee ceases 33 Rear view ol the SN4830 showing location of V 35 intetince conmector eddie 34 Rear view of the SN4890 showing location of AZ Interface connector Lilli 23 Powe conne or loran teat ithe Etudes eds tai Edna DRESD DI IE US M dd 36 VoIP IAD front panel LEDs and Console port locations SmartNode 4834 shown ooooooomooo 37 Sipe OP Semin ip deu ola nde asus sre ei eee ene TEM Ren Aside MEE eee asd 39 ene TONO el a ME HEN GUA E NA cde SS ae el he e ei t 40 Contes the sni Node tome Heat o qe eee eee Se eae a ices 42 ode 0 Series kont panek FXS GAIT da Loe leek ee E ATA Olu bess eased 45 SmartNode 4830 Series front panels FXO only and combined EXS PXO 222242 iii 46 TA MM M RC mn er ee ee eee 61 Lite eral nec sec can ea iplum aa ee cara a c cc T 62 Oe are ee en cs A drca toe aedes 63 Reece ant eee seas perte weir mE ian E ta E nn 64 ME E PO nee cH II 66 List of Tables ND CON GU DOD N pd mA O aa Aa pl pl pd Lm OO Gh Yi ds Qu DD MR aci er cde
9. RR M M A O o RR TE DI geo ale E 58 CCC Re 58 O 58 autern rani ER TM 58 Cenone E E bnt RR RR Cu M EIE 58 QI RR 58 bilie 58 VOOR rd MM 59 POE D ced e ARA RAR APP OER reo DCR rte Mm ELM A 59 55 SmartNode 4830 Getting Started Guide B e Specifications DSP One or two 4 channel DSPs Voice connectivity 2 wire Loopstart RJ 11 12 Short haul loop 1 1 km 3REN EuroPOTS ETSI EG201 188 Programmable AC impedance feeding and ring voltage On Hook Voltage 48VDC Caller ID Type 1 2 FSK and ITU V 23 Bell 202 generation Ethernet interface 2 10 100 Full Duplex Autosensing Ethernet RJ 45 Sync serial interface ITU T X 21 or V 35 interface Female DB 25 and DB 15 connectors DTE orientation DCE orientation for X 21 is available from the Patton factory upon special request PPP and Frame Relay support X 21 or V 35 WAN Frame Relay 8 PVCs RFC1490 FRE12 fragmentation LMI Q 933D ANSI 617D Gang of Four PPP PAP CHAP LCP IPCP Voice processing signaling dependent Voice codes e G 711 A Law p Law 64 kbps G 726 ADPCM 40 32 24 16 kbps G 723 1 5 3 or 6 3 kbps e G 729ab 8 kbps e Transparent pass through G 168 echo cancellation 8 parallel voice connections DTMF detection and generation DSP 56 SmartNode 4830 Getting Started Guide Carrier tone detection and generation Silence suppression and comfort noise Configurable dejitter buffer Configurable tones dial ringing busy Configurab
10. Rear panel FXS RJ 11 6 position 4 wire connectors see figure 2 on page 15 that FXS connect the product with an analog terminal a telephone for example FXO port EuroPOTS support ETSI EG201 188 R Analog voice port Rear panel FXO RJ 11 6 position 4 wire connectors that connect the product with an FXO analog line FXS port EuroPOTS support ETSI EG201 188 V 35 or X 21 Serial Rear Panel Female DB 25 or DB 15 socket provides a V 35 or X 21 serial interface for leased line connection to a WAN at rates up to 2 Mbps Power Rear panel The gateway is available in a DC or AC power input version see figure 5 labeled 100 240 VAC 50 60 Hz 200 mA Console Front panel Used for service and maintenance the Console port see figure 6 on page 20 an RS 232 RJ 45 connector connects the product to a serial terminal such as a PC or ASCII terminal also called a dumb terminal Reset button behavior For those SmartNode devices that have a Reset button on the rear panel its behavior is as follows e To restart the unit with the current startup configuration Press for less than 1 second and release the Reset button The SmartNode will restart with the current startup configuration e To restart the unit with factory default configuration Press the Reset button for 5 seconds until the Power LED starts blinking The unit will restart with factory default configuration e To restart the unit in bootloader mode to be used only by
11. accessories for the SmartNode 4900 Series products Table 18 Accessory cables Description Part Number DB 25 male to M 34 male cable Sync serial v 35 port 1205 25M 35M DB 25 male to M 34 female cable Sync serial v 35 port 1205 25M 35M DB 15 male to DB 15 male cable Sync serial x 21 port EMEM2 16006 Introduction 74
12. eH E M OR Nas em A E 12 POPA So N M pM c c EC M E ieee 19 ite Ei Ann er AA da ee m 27 Sa lo A a eens RADA pant i pate Cd aban EIRA ATAR TS 28 ELIO cee uu IM RE DEI E IN a uu d 31 Piane DO Oss T RAS pore pise erc ete ir Hbc E DIA ees Pda edu 32 Signal pin outs for the Y o interface on the Smart ode 4850 cares didas 34 Signal pincontsdor the X 2 1 interlace on the SmartNode 4830 alertar dsp Sean s kes 35 Factory der ule P addressand network mask cOn AO O ED LE Eau Eds 40 mar rara Sopas edad a A a STR 47 Smar Node elas arid maximum power sDSEIHCaE IOHS ads A ds 2 EG O rir EEA EM LORI qu LE acus M ELA AE 66 O ee IU MR RD RM E Dp MP M 67 peragi yal ec d D M id a T 68 A ADRO eos dM A ents ceed des 68 EIER O ee ee 68 Is ANDER Ghee te rests ERE onde ead doa des re eae md ara ordi 2 ASSISI o Pp dcc ccce tr TT 74 About this guide This guide describes the SmartNode 4830 hardware installation and basic configuration For detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configura tion Notes Audience This guide is intended for the following users e Operators e Installers e Maintenance technicians Structure This guide contains the following chapters and appendices e Chapter 1 on page 13 provides information about product features and capabilities e Chapter 2 on page 22 contains an overview describing product operation and applications e Chapter 3 on page 25 provides h
13. in braces and are separated by vertical bars Information you enter is in blue screen font Terminal sessions and information the system displays are in screen font The leading IP address or nodename of a SmartNode is substituted with node in boldface italic font The leading SN on a command line represents the nodename of the SmartNode An hash sign at the beginning of a line indicates a comment line 12 Chapter 1 General information Chapter contents imma ce Model im uoi ree aM mM ace ERR MR arao oi aia 14 marido RR RR I 15 io io ite li edili lbs ale lin dii lella li ie 19 becera 19 13 SmartNode 4830 Getting Started Guide 1 e General information SmartNode Model 4830 Series Overview The SmartNode 4830 Series Analog VoIP Integrated Access Devices see figure 1 combines IP routing VPN Security and Quality of Service with sync serial WAN access for up to 8 voice and FAX calls over any IP or PSTN network Leverage low cost IP services with packet voice and serial WAN connectivity for complete branch office voice and data networking Status Activity Le 4 E pe FIL RESET ETH 0 1 ETH 0 0 SmartNode 4838 VoIP Gateway Router TolP Integrated Access Device o e SY N o a of y GF GF CHM H HNN T Ly La EN N bd Console L Enet o L grett L Voice Ports Figure 1 SmartNode product SmartNode 4838 shown The SmartNode 4830 Series Analog VoIP Integrated Access Devices comes
14. 4830 Getting Started Guide C e Cabling Ethernet 10Base T and 100Base T Ethernet devices 10Base T 100Base T are connected to the SmartNode over a cable with RJ 45 plugs The Ethernet ports support auto MDI X so any standard Ethernet cable will work properly Straight through cable SmartNode RJ 45 male Hub switch RJ 45 male TE _ __ _ _ l 1 R Te 2 e KK 2 amp Rx 3 _ 3 Te Red KK 6 Ix Figure 25 Ethernet straight through Ethernet 10Base T and 100Base T 62 SmartNode 4830 Getting Started Guide C e Cabling Analog FXS Applicable to SmartNodes equipped with FXS ports The FXS ports are connected to analog terminals phones fax machines answering machines via cables terminated with RJ 11 connectors see section FXS port on page 68 for details on port pinouts Telephone RJ 11 male RJ 11 male Ring 39 3 Ring Tip 4 _ 4 Tip Figure 26 Connecting an FXS device Analog FXO Applicable to SmartNodes equipped with FXO ports The FXO ports are connected to analog phone lines via cables terminated with RJ 11 connectors see section FXO port on page 68 for details on port pinouts Note The phone line socket connector type and pinout available from the public network vary from country to country Refer to technical information avail able from your local operator for additional cabling information Analog FXS 63 SmartN
15. 9 E ee esr RO AT RR OQ LODS 59 Re no 60 O EMI bI E ME SU IUS uM 61 Ci RG AP e AA 61 lina 62 sul E E UE roo A A 63 PP eer 63 D Poi Pt ORES P Mn 65 ana alto nto eR le 66 Clean 66 Ethernet 10B se T and 100 doo aria ieri 66 lle 67 b Cr ho o MMRMPT M 67 PIAR cc Lo n O 68 0 C RR RR E A 68 Pg Au OTTO 68 E SmartNode 4830 Series factory configuration aii E da anre PM Rede pas adeo de 69 I REA 70 E Tistallaon checklist an cidanaicaidasindinicidansanidsiagitiaaintadais 71 o O Nod NENE tendu M amd RR M 72 Ca D ovi cuesta 73 leri ar oM 74 List of Figures CO N QW BR OW NH e NO NNNNNONDN WN FH BS BS BS pd om NO OO A Xn 4 ho gt ONO OO Gs Uh bh N bL ode prodan A ARRE e ete Pen eee PSI QUSE 14 Examplesor SN4930 Series tear panels FAS only osos toe os s a ote cies 15 Examples of SN4830 Series rear panels FXO only and combined FXS FXO coscia 16 Simi Nid Series aid von Sena CUE COURS spreads sd eee od 17 Siani Node 4830 Sen s power INP L connect ad
16. ENES DT 40 nc 41 CARE EA PR iaia 41 2 Connect e OON Nade to The SAO SERRE RR RA te ee ee ere 42 zu Tong IA 42 ii e o nn 43 5 LEDS Status and monto aan id 44 CO 00 45 6 Contacting Patton for ABSIS ANCO RT ipa dinero 48 nn ipee pret px Ee dE eL E oe DEM EM ence 49 A y A SR RE RR RN 49 Patton support header 49 Alternate Patton support for Europe Middle East and Africa EMEA osorno tac 49 Warranty service and Returned Merchandise Authorizations RMAs ici e 49 A ie co a ne 49 CLIC eo RR DA DIA AR EA I 50 PESO ro RR 50 a RR o CUE DUE UR RR 50 A e O o En 50 lo RR e re 50 A Compliance dto radio siii aa 51 Lila 52 Radio and TV Interference FCG Part 15 cara a 52 Odi cnni e A 53 ro ccn ada Mig O PON M 53 o FR rer reer 54 EE ede ie RIETI N QU m T TNT TEES 55 P I A 56 CI iaia 56 Coi 56 GO RAI 56 PPP ad Fane UPON RR TR 56 Voice IIC IIC RR RR 56 CEE II e PP UP o 57 AAA ge A DL 57 Vos e ORRORI TTT TTT 2 5 P 58 SmartNode 4830 Getting Started Guide BE A 58 oem o 0 PR eae mer ne y on 58 Miss RR TERESA EEES SU QUA OE DUE 58 Sic AA ee IE 58 A no o A 38 RO Fede E I 58 a A EEA 5
17. PE PATTON E Es Electronics To SmartNode 4830 Series Analog VoIP Integrated Access Device with Integrated Sync Serial Interface Getting Started Guide Status Activity Wa 9 w CAL RESET ETH 0 1 ETH 0 0 0 3 SmartNode 4838 VolP Gateway Router ToIP Integrated Access Device 25 o SO ADE OST ETET SO O UV SS A d QS Qoo Console Enet 0 Enet 1 Voice Ports Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 13219U1 001 Rev B Part Number O7MSN4830 GS Revised February 28 2006 Patton Electronics Company Inc 7622 Rickenbacker Drive Gaithersburg MD 20879 USA Tel 1 301 975 1000 Fax 1 301 869 9293 Support 1 301 975 1007 URL www patton com E Mail support patton com Trademark Statement The terms SmartWare and SmartView are trademarks of Patton Electronics Company All other trademarks presented in this document are the property of their respective owners Copyright 2005 2006 Patton Electronics Company All rights reserved The information in this document is subject to change without notice Patton Elec tronics assumes no liability for errors that may appear in this document Warranty Information The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license Patton Electronics warrants all Sma
18. a a leased line connection to the network Voice prioritization and traffic management avoid network congestion and provide optimal voice quality The following sections show two typical converged voice and data applications Multiservice carrier access over leased lines The SN4830 Series enables service providers to use Frame Relay or PPP sync serial access lines to offer Inter net and VPN services integrated with voice services for up to 8 analog telephone lines see figure 8 The dual 10 100Base TX LAN ports can be used for LAN connectivity and a dedicated VPN and DMZ connection The FXS ports connect to PBXs key systems or handsets while the FXO ports can be used for local breakout or fallback to the PSTN Like all members of the SmartNode family of VoIP solutions the 4830 series supports all the industry stan dard VoIP signaling protocols including SIP H 323 1 38 fax relay plus fax and modem bypass The Smart Node 4830 is interoperable with leading softswitches and VoIP servers T Company S OR Web Server Up to 8 Phone Lines SN4838 EN 1 L LEX Backbone Company o EIN X LAN Wee o5 QUE Do Model 3088 6676 Chassis PPP Frame Relay TII q VoIP VPN Internet Figure 8 Multiservice carrier access over leased lines Introduction 23 SmartNode 4830 Getting Started Guide 2 Applications overview Converged enterprise network over leased line The SN4830 Series enables Enterprise Netwo
19. able 4 Sample site log entries Entry Description Installation Make a copy of the installation checklist and insert it into the site log Upgrades and maintenance Use the site log to record ongoing maintenance and expansion history Configuration changes Record all changes and the reasons for them Maintenance Schedules requirements and procedures performed Comments Notes and problems Software Changes and updates to SmartWare software Network information When planning your installation there are certain network connection considerations that you should take into account The following sections describe such considerations for several types of network interfaces Network Diagram Draw a network overview diagram that displays all neighboring IP nodes connected elements and telephony components IP related information Before you can set up the basic IP connectivity for your SmartNode 4830 series you should have the following information e IP addresses used for Ethernet LAN and WAN ports e Subnet mask used for Ethernet LAN and WAN ports Sync serial line speed Frame Relay PVC DLCI or PPP parameters IP addresses used for the V 35 or X 21 serial WAN port e Subnet mask used for the V 35 or X 21 serial WAN port IP addresses of central H 323 Gatekeeper if used IP addresses of central PSTN Gateway for H 323 and or ISoIP based calls e IP addresses of central TFTP Server used for configuration upload and download Plann
20. alls see figure 2 for FXS versions and figure 3 on page 16 for FXO and FXS FXO combined versions Model SN4832 JSX EUI 10 100 Ethernet ports 0 5 0 4 Activity RESET ETH 0 0 0 3 0 2 0 1 0 0 ETH 0 1 Figure 2 Examples of SN4830 Series rear panels FXS only SmartNode Model 4830 Series Overview 15 SmartNode 4830 Getting Started Guide 1 e General information Model N4832 JOX EUI Ge FXO ports Status Expansion 0 0 FXO ports 10 100 Ethernet ports FXO ports _ E FXO ports ES us Expansion Md 19 Mm 010 610 m o IM Mr RESET ETH 0 1 ETH 0 0 0 3 0 2 0 1 0 0 p E FXO ports Figure 3 Examples of SN4830 Series rear panels FXO only and combined FXS FXO SmartNode Model 4830 Series Overview 16 SmartNode 4830 Getting Started Guide 1 e General information X 21 serial connector Expansion Activity 0 5 0 4 0000000 RESET ETH 0 1 ETH 0 0 0 3 0 2 0 1 0 0 0 7 0 6 0 0 4 S Activi y 5 O o ESO lo O 0000000000000 FXS RESET ETH 0 1 ETH 0 0 0 2 0 1 0 0 0 3 Figure 4 SmartNode 4830 Series X 21 and V 35 serial connectors Each model within the SN4830 series comes equipped with two 10 100Base T Ethernet ports and an inte grated V 35 or X 21 serial WAN port see figure 4 The following base model numbers are available e SmartNode 4832 2 VoIP calls e SmartNode 4834 4 VoIP calls e Smar
21. ardware installation procedures e Chapter 4 on page 38 provides quick start procedures for configuring the SmartNode product e Chapter 5 on page 44 provides LED definitions e Chapter 6 on page 48 contains information on contacting Patton technical support for assistance e Appendix A on page 51 contains compliance information e Appendix B on page 55 contains specifications for the products Appendix C on page 60 provides cable recommendations Appendix D on page 65 describes the product s ports and pin outs Appendix E on page 69 lists the factory configuration settings for the SmartNode 4830 Appendix F on page 71 provides license information that describes acceptable usage of the software pro vided with the SmartNode 4830 e Appendix G on page 73 lists the cables that are available as accessories for the SmartNode 4900 Series products For best results read the contents of this guide before you install the product SmartNode 4830 Getting Started Guide About this guide Precautions Notes cautions and warnings which have the following meanings are used throughout this guide to help you become aware of potential problems Warnings are intended to prevent safety hazards that could result in per sonal injury Cautions are intended to prevent situations that could result in property damage or impaired functioning Note A note presents additional information or interesting sidelights important information The alert symbol a
22. ce on page 29 pag When you finish preparing for your VoIP IAD installation go to section Installing the VoIP IAD on page 29 to install the device Planning the installation 26 SmartNode 4830 Getting Started Guide 3 e Hardware installation Installation checklist The installation checklist see table 3 lists the tasks for installing a SmartNode 4830 Series VoIP IAD Make a copy of this checklist and mark the entries as you complete each task For each SmartNode 4830 Series VoIP IAD include a copy of the completed checklist in your site log Table 3 Installation checklist Task Verified by Network information available amp recorded in site log Environmental specifications verified Site power voltages veritied Installation site pre power check completed Required tools available Additional equipment available All printed documents available SmartWare release amp build number verified Rack desktop or wall mounting of chassis completed Initial electrical connections established ASCII terminal attached to console port Cable length limits verified Initial configuration performed Initial operation verified Planning the installation 27 SmartNode 4830 Getting Started Guide 3 e Hardware installation Site log Patton recommends that you maintain a site log to record all actions relevant to the system if you do not already keep such a log Site log entries should include information such as listed in table 4 T
23. ct ta 71 DE CES rl AMI 73 Table of Contents summary Lable Gl Cotto dd 3 Table gp Cometa a 4 PP A Listor Tables canada 8 Nici Bae pulidos ao a 9 I RARO A RR OI O 9 CO RE RETE EA 9 pco UNG a E de c EEES Ep dane ataa ne ene nance 10 a LES a E ETA ED A ai 11 claude E 12 1 portaphical comentas aseo n Ens ela 12 LR 12 E Gener aa mt 13 sibile eee 14 even 15 Par deso OR OO I 19 LABS Viii OVERVIEW e 22 RO ee o E MM br i M NM M M D MM D E 23 Pesce muse cds EST RTT Um E 23 Mea 23 Llano di 24 3 Hardware insta OA id baia Saks 25 PEDIIESTES nella dia 26 A rt mL yee ANOS 27 SA MUR CE UI Per M RR 28 Inca qii EIL o NN m 28 d Rt MM UR EI MH I M ML 28 IDE In e o mk D Me Doe REM KL a E RA e Oe o 28 voi da Sun Dale ecc meae E E a demie 29 IN SD O edu DE Re UM LIN UD eL ML LIN ESI UE mentee SI SRI 29 eil 29 Diogen a T E N T E E EA N II 29 ROLES DOU A A E T E A O RR 29 P A egt Me rcm 29 Installing an interlace cable on ihe VoIP DAD s FXS and FXO Interface ports ida 30 laschar UNE E PRE I 32 ele RR Pe n S 33 Lili a D E AE 34 cia BT PR AT 35 SmartNode 4830 Getting Started Guide CEE inline te 36 4 Getting started with the Smart Node sscscctcissccsscessiessccccsessiscasecensdectecddaasnsdcdcnsesaskstessssasienvssevadsiaessndeccidesveatsiensss 38 A PP o 39 Me e o A 40 Power connection and EEA iii di ads 40 do loa Sena ANOS P
24. default DHCP server Table 9 Factory default IP address and network mask configuration IP Address Network Mask WAN interface Ethernet O ETH 0 0 DHCP DHCP LAN interface Ethernet 1 ETH 0 1 192 168 1 1 255 255 255 0 DHCP address range 192 168 1 10 192 168 1 19 259 259 299 0 Both Ethernet interfaces are activated upon power up If these addresses match with those of your network go to section 2 Connect the SmartNode to the network on page 42 Otherwise refer to the following sections to change the addresses and network masks Connect with the serial interface The Console port is wired as an EIA 561 RS 232 port Use the included Model 16F 561 adapter and cable see figure 20 between the SmartNode s Console port and a PC or workstations RS 232 serial interface Activate the terminal emulation program on the PC or workstation that supports the serial interface e g Hyper Term Serial Terminal Note A Patton Model 16F 561 RJ45 to DB 9 adapter is included with each SmartNode 4000 Series device Figure 20 Connecting to the terminal Terminal emulation program settings e 9600 baud no parity e 8 bit 1 stop bit e No flow control 1 Configure IP address 40 SmartNode 4830 Getting Started Guide 4 e Getting started with the SmartNode Login Accessing your SmartNode via the local console port or via a Telnet session causes the login screen to display Type the factory default login administrator a
25. een added to the website Note If your application is unique and not covered by any of Patton s configura tion templates you can manually configure the SmartNode instead of load ing a configuration file template In that case refer to the SmartNode Series SmartWare Software Configuration Guide for information on configuring the SmartNode device 2 Connect the SmartNode to the network 42 SmartNode 4830 Getting Started Guide 4 e Getting started with the SmartNode In this example we assume the TFTP server on the host with the IP address 172 16 1 11 and the configuration named SN cfg in the root directory of the TFTP server 172 16 1 99 if ip eth0 copy tftp 172 16 1 11 SN cfg startup config Download 100 172 16 1 99 if ip eth0 After the SmartNode has been rebooted the new startup configuration will be activated if you want to copy the running configuration to the startup con figuration Since you just downloaded a configuration file to the startup configuration you must answer this question with NO Otherwise the downloaded configuration will be overwritten and lost When you issue the reload command the SmartNode will ask IMPORTANT 172 16 1 99 1f ip eth0 reload Running configuration has been changed Do you want to copy the runnzng config to the startup config Press yes to store no to drop changes no Press yos to restart no to cancel yes The system is going down Additional information
26. equipped with two 10 100Base T Ethernet ports and an integrated V 35 or X 21 serial WAN port to provide voice over IP VoIP and Internet telephony integrated with routed serial WAN access The SN4830 IAD series supports Frame Relay and PPP networking with VPN and firewall functions and provides extensive Quality of Service QoS features for best possible voice quality over any broadband IP network The SmartNode VoIP IAD performs the following major functions e Voice over IP and local switching via a combination of 2 to 8 analog phone ports FXS and 2 to 4 analog line ports FXO e Standards compliant conversion between analog voice and digital VoIP in accordance with SIP and H 323 protocols Internet access and IP Routing with IP Quality of Service QoS support for mixed voice and data traffic e Routed LAN to WAN connectivity between two 10 100 Ethernet LAN ports and a synchronous serial V 35 or X 21 WAN interface SmartNode Model 4830 Series Overview 14 SmartNode 4830 Getting Started Guide 1 e General information SmartNode 4830 Series Detailed Description The SmartNode 4830 Series VoIP Integrated Access Device IAD provides VoIP calling for up to 8 analog phone lines seamlessly integrated with 2 port Ethernet LAN connectivity and serial WAN access via a V 35 or X 21 service Available with various combinations of FXS and FXO ports this compact analog VoIP and Serial WAN Integrated Access Device supports 2 4 6 or 8 VoIP c
27. er cables For AC powered units ensure that the power cable used meets all applicable standards for the coun try in which it is to be installed and that it is connected to a wall outlet which has earth ground Hazardous network voltages are present in WAN ports regardless of whether power to the SmartNode is ON or OFF To avoid electric shock use caution when near WAN ports When detaching cables detach the end away from the SmartNode first When detaching the cables detach the end away from the SmartNode first to avoid contact with telephone line voltages Do not work on the system or connect or disconnect cables during periods of lightning activity The VoIP IAD power supply automatically adjusts to accept an input voltage from 100 to 240 VAC 50 60 Hz Verify that the proper voltage is present before plugging the power cord into the receptacle Failure to do so could result in equipment damage The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechanical serviceability SmartNode 4830 Getting Started Guide About this guide to all applicable national laws and regulations Ultimate disposal of this equipment must be handled according IMPORTANT General observations Clean the case with a soft slightly moist anti static cloth e Place the unit on a flat surface and ensure free air ci
28. er connector location on rear panel input voltage from 100 to 240 VAC 50 60 Hz CAUTION Verify that the proper voltage is present before plugging the power cord into the receptacle Failure to do so could result in equipment damage The VoIP IAD power supply automatically adjusts to accept an 3 Verify that the AC power cord included with your VoIP IAD is compatible with local standards If it is not refer to chapter 6 Contacting Patton for assistance on page 48 to find out how to replace it with a com patible power cord 4 Connect the male end of the power cord to an appropriate power outlet Installing the VoIP IAD 36 SmartNode 4830 Getting Started Guide 3 Hardware installation SmartNode 4834 multiport Analog IAD VoIP Integrated WAN Access DI SE SES o O O O Oo o O L Enet 1 eS Power VolP Link Enet 0 Enet Voice Voice Console 100M 100M Pot 0 0 N Port 0 2 port un Voice Enet 0 Enet 0 Ent Enet Port 0 1 Link Activity Link Activity Figure 18 VoIP IAD front panel LEDs and Console port locations SmartNode 4834 shown 5 Verify that the green Power LED is lit see figure 18 Congratulations you have finished installing the SmartNode VoIP IAD Now go to chapter 4 Getting started with the SmartNode on page 38 Installing the VoIP IAD 37 Chapter 4 Getting started with the SmartNode Chapter contents CRE a ee 39 E De OS mr T q T 40 edicola alal 40 CORO RR A a rese
29. ethernet 0 0 medium auto encapsulation ip bind interface eth0 router no shutdown port ethernet 0 1 medium auto encapsulation ip bind interface ethl router no shutdown Introduction 70 Appendix F Installation checklist Chapter contents eo A A DO O E E ROI TRI ANT UN NN T2 71 SmartNode 4830 Getting Started Guide F e Installation checklist Introduction This appendix lists the tasks for installing a SmartNode 4830 Series Analog VoIP IAD see table 17 Make a copy of this checklist and mark the entries as you complete each task For each SmartNode 4830 Series IAD include a copy of the completed checklist in your site log Table 17 Installation checklist Task Verified by Date Network information available amp recorded in site log Environmental specifications verified Site power voltages verified Installation site pre power check completed Required tools available Additional equipment available All printed documents available SmartWare release amp build number verified Rack desktop or wall mounting of chassis completed Initial electrical connections established ASCII terminal attached to console port Cable length limits verified Initial configuration performed Initial operation verified Introduction 72 Appendix G Accessories Chapter contents eo A e AN DO CRER EN sade RAN AAN OR 74 73 SmartNode 4900 Getting Started Guide G Accessories Introduction The cables listed in table 18 are available as
30. f X 21 interface connector The signal pin outs for the Model 4830 X 21 interface are shown in table 7 Table 8 Signal pin outs for the X 21 interface on the SmartNode 4830 Pin Signal Pin Signal Frame Ground 8 Signal Ground me 9 mos o m e o e MM mg EE Db INDE SETb The SN4830 X 21 interface is wired as a DTE however it can also be configured as a DCE The SN4830 s X 21 interface requires a cable with a male DB 15 connector Attach the male DB 15 connector of the X 21 Os Qi A WIN Installing the VoIP IAD 35 SmartNode 4830 Getting Started Guide 3 Hardware installation cable to the female DB 15 connector on the SN4830 Attach the other end of the cable to the X 21 connector on local modem or multiplexer device Connecting to external power source The VoIP IAD comes with an internal or external power supply This section describes installing the power cord into the VoIP IAD Do the following Note Do not connect the power cord to the power outlet at this time 1 If your unit is equipped with an internal power supply go to step 2 Otherwise insert the barrel type con nector end of the AC power cord into the external power supply connector see figure 17 2 Insert the female end of the power cord into the internal power supply connector see figure 17 DC power connector Status Expansion Activity O Voice Ports o bd OO RESET ETH 0 1 ETH 0 0 Figure 17 Pow
31. face on the SmartNode 4830 Pin Signal Pin Signal IC mE Cs 0 ws ICI Rob 5 CTS RXCa e 18 n 7 DIR E ETC n The SN4830 s V 35 interface is wired as a DTE No DCE configuration is possible If you are directly connect ing the SN4830 s V 35 interface to third party equipment that cannot be configured as a DCE you must use a tail circuit cable You can purchase a tail circuit cable from a datacom supply vendor A tail circuit cable will cross over the necessary V 35 signals so that the two DTE interfaces can communicate Installing the VolP IAD 34 SmartNode 4830 Getting Started Guide 3 e Hardware installation Note Some third party equipment will not be able to work properly in DTE to DTE configurations even when using a tail circuit cable Please refer to your third party equipment user manual for informa tion on DTE to DTE operation The SN4830 s V 35 interface requires a cable with a male DB 25 connector Attach the male DB 25 M35 con nector of the V 35 cable to the female DB 25 connector on the SN4830 Attach the other end of the cable to the V 35 connector on local V 35 modem or multiplexer device Installing the X 21 interface cable l he SmartNode Model 4830 comes with an X 21 interface presented on a DB 15 female connector see figure 16 X 21 serial port connector Status ERE Voice Ports NOOO RESET ETH 0 1 ETH 0 0 Figure 16 Rear view of the SN4830 showing location o
32. g CAUTION The SmartNode product contains no user serviceable parts CAUTION within 1 foot 3 meters of the device and shall be easily accessi The mains outlet that is utilized to power the equipment must be CAUTION FCC Part 68 ACTA Statement FXO ports This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA On the bottom side of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX If requested this number must be provided to the telephone company The method used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment
33. h the SmartNode 2 Connect the SmartNode to the network The 4830 Ethernet ports are auto MDX therefore a straight through wired cable can be used for host and switch connections see figure 21 Network interface Cross over cable Network interface Straight through Sg gt Straight through wired cable n wired cable Figure 21 Connecting the SmartNode to the network You can check the connection with the ping command to another host on the local LAN 172 16 1 99 if ip eth0 Zping IP Address of the host gt Respectively from the host ping 172 16 1 99 Note To ping outside your local LAN you will need to configure the default gateway 3 Load configuration Patton provides a collection of configuration templates on the CD ROM that came with the SmartNode device and also on the support page at www patton com voip one of which may be similar enough to your application that you can use it to speed up configuring the SmartNode Simply download the configuration note that matches your application to your PC Adapt the configuration as described in the configuration note to your network remember to modify the IP address and copy the modified configuration to a TFTP server The SmartNode can now load its configuration from this server Note Patton regularly adds new configuration templates to the collection at www patton com voip so if you do not see your application on the CD ROM it may have b
34. ing the installation 28 SmartNode 4830 Getting Started Guide 3 e Hardware installation Software tools You will need a PC or equivalent with a VI 100 emulation program e g HyperTerminal to configure the software on your SmartNode VoIP IAD Power source If you suspect that your AC power is not reliable for example if room lights flicker often or there is machinery with large motors nearby have a qualified professional test the power Install a power conditioner if necessary Location and mounting requirements The SmartNode VoIP IAD is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chassis for cable connections Additionally you should consider the need to access the unit for future upgrades and maintenance Installing the VoIP IAD SmartNode VoIP IAD installation consists of the following e Placing the device at the desired installation location see section Mounting the VoIP IAD on page 29 Installing the interface and power cables see section Connecting cables on page 29 When you finish installing the SmartNode go to chapter 4 Getting started with the SmartNode on page 38 Mounting the VoIP IAD Place the VoIP IAD on a desktop or similar sturdy flat surface that offers easy access to the cables The VoIP IAD should be installed in a dry environment with sufficient space to allow air circulation for cooling
35. le transmit packet length RTP RTCP RFC 1889 Fax and modem support G 711 transparent FAX Fax over IP FoIP T 38 Fax relay 9 6 k 14 4 k Voice signaling H 323v4 RAS H 225 H 245 Fast connect early H 245 Gatekeeper autodiscovery Alias registration Overlap sending Empty capability set call transfer hold H 323v1 call transfer hold H 323 GW and GK compatible H 323 Annex M3 SIP SIPv2 RFC3261 RFC3263 SIP call transfer redirect DTMF relay Voice routing session product Local switching Interface huntgroups Routing Criteria Interface Calling called party number Time of day day of week date Number manipulation functions Fax and modem support B e Specifications 57 SmartNode 4830 Getting Started Guide e Replace numbers Add remove digits Multiple remote gateways PLAR IP services IPv product RIPv1 v2 RFC 1058 and 2453 Programmable static routes ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits Pocket Policing discards excess traffic 802 1p VLAN tagging IPSEC AH amp ESP Modes Manual Key IKE optional AES DES 3DES Encryption Management Industry standard CLI with local console CRJ 45 RS 232 and remote Telnet access TFTP configuration amp firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Java Applet HPOV Integration with NNM Operating environment Operating tem
36. nd IMPORTANT heading calls attention to IMPORTANT hazard Strictly follow the instructions to avoid The alert symbol and CAUTION heading indicate a potential A property damage potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock p The shock hazard symbol and CAUTION heading indicate a The alert symbol and WARNING heading indicate a potential safety hazard N Strictly follow the warning instructions to avoid personal injury shock hazard Strictly follow the warning instructions to avoid injury caused The shock hazard symbol and WARNING heading indicate a potential electric by electric shock 1O SmartNode 4830 Getting Started Guide A WARNING gt WARNING gt e E c About this guide Safety when working with electricity The SmartNode contains no user serviceable parts The equipment shall be returned to Patton Electronics for repairs or repaired by qualified service per sonnel Opening the SmartNode case will void the warranty Mains Voltage Do not open the case when the power cord is connected For systems without a power switch line voltages are present within the power supply when the power cord is connected The mains outlet that is utilized to power the SmartNode router shall be within 10 feet 3 meters of the device shall be easily accessible and protected by a circuit breaker The SmartNode is not shipped with pow
37. nd leave the password empty Press the Enter key after the pass word prompt login administrator password lt Enter gt 172 16 40 1 gt After you have successfully logged in you are in the operator execution mode indicated by gt as command line prompt With the commands enable and configure you enter the configuration mode 172 16 40 1 gt enable 172 16 40 1 configure 172 16 40 1 cfg Changing the IP address Select the context IP mode to configure an IP interface 172 16 40 1 cfg context ip product 172 16 40 1 ctx ip product Now you can set your IP address and network mask for the interface e750 Within this example a class C net work 172 16 1 0 24 is assumed The IP address in this example is set to 172 16 1 99 you should set this to an unused IP address on your network 172 16 40 1 ctx ip product interface eth0 172 16 40 1 if ip ethO ipaddress 172 16 1 99 255 255 255 0 2002 10 29700 09 40 LOGINFO Link down on interface eth6 2002 10 29700 09 40 LOGINFO Link up on interface eth0 172 16 1 99 if ip eth0 Copy this modified configuration to your new start up configuration Upon the next start up the system will initialize itself using the modified configuration 172 16 1 99 if ip ethO copy running config startup config 172 16 1 99 if ip eth0 The SmartNode can now be connected with your network 1 Configure IP address 41 SmartNode 4830 Getting Started Guide 4 Getting started wit
38. ode 4830 Getting Started Guide C e Cabling Figure 27 Connecting to an FXO line socket Analog FXO 64 Appendix D Port pin outs Chapter contents E RR A MR I EA ARE SERRO T NIE HE 66 a 66 Emme lbs T aug ad Poda 66 SAR 67 breeds n UT 67 RO OI INT UD A o t eem AA M cua dcr a C 68 RR 68 ODI RE GA ne 68 65 SmartNode 4830 Getting Started Guide D Port pin outs Introduction This section provides pin out information for the ports of the SmartNode Console port 8 RTS N C 7 CTS N C 6 1D 5 RD 4 S6 3 DTR 2 CD N C I DSR Pins 1 amp 3 are connected together Figure 28 EIA 561 RJ 45 8 pin port Note A C means no internal electrical connection Ethernet 10Base T and 100Base T port Table 12 RJ 45 socket Note Pins not listed are not used Introduction 66 SmartNode 4830 Getting Started Guide D Port pin outs Sync Serial Port V 35 Serial port Table 13 V 35 Female DB 25 connector V 35 Interface Pin Out Pin Signal 1 Frame Ground 2 TXDa 3 RXDa 4 RTS 5 CTS 6 DSR 7 Signal Ground 8 DCD 9 RXCb 11 EXTCb 12 TXCb 14 TXDb 15 RXCa 16 RXDb 17 RXCa 18 LL 20 DTR 2 RL 24 EXTCa Sync Serial Port 67 SmartNode 4830 Getting Started Guide D Port pin outs X 21 Serial Port Table 14 X 21 Female DB 15 connector X 21 Interface Pin Out Pin Signal 1 Frame Ground 2 TXDa 3 CNTa 4 RXDa 5 INDa 6 SEla 8 Signal Ground 9 TXDb 10 CNTb 1 RXDb
39. of our other products we recommend you begin your search for answers by using our technical knowledge base Here we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems Patton support headquarters in the USA Online support Available at www patton com e E mail support E mail sent to support patton com will be answered within 1 business day Telephone support Standard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Support via VoIP Contact Patton free of charge by using a VoIP ISP phone to call sip support patton com e Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support Available at www patton inalp com e E mail support E mail sent to support patton inalp com will be answered within 1 business day e Telephone support Standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25 55 e Fax 41 0 31 985 25 26 Warranty Service and Returned Merchandise Authorizations RMAs Patton Electronics is an ISO 9001 certified manufacturer and our products are carefully tested before ship ment All of our products are backed by a comprehensive warranty program Note If you purchased your equipment from a Patton Electronics
40. on hook condition Solid green when off hook Flashes to follow ring cadence Serial e STATUS Lit when serial link is up e ACTIVITY Flashes when serial data is transmitted or received from the unit Ethernet each port Link Lit when Ethernet link is up e 100M On when 100 Mbps Ethernet is selected e Activity Flashes when data is received or transmitted from the unit to the LAN Status LEDs 47 Chapter6 Contacting Patton for assistance Chapter contents ger aite IA TTA TRE C TOTEM tete Up ROD CRE aA RM M RE E RD LANDE TN 49 MT te Fos O RN ANO C T m Ert 49 Panon supp herke A A 49 Altera Patron s ppore tor Europe Middle Pase ond Africa EMEA aoctor cote a 49 Warranty service and Returned Merchandise Authorizaci ns NDA see a al 49 n UP S efr Lire LE uL CORRA 49 DEED ID Uu eom eM M LIP ace t Ei 50 alici er 50 ORG PORRO AA 50 PII MST oh cio tine ten see em EA NR O A ee M 50 SIOE RR RR e o 50 48 SmartNode 4830 Getting Started Guide 6 Contacting Patton for assistance e Introduction This chapter contains the following information Contact information describes how to contact Patton technical support for assistance e Warranty Service and Returned Merchandise Authorizations RMAs contains information about the RAS warranty and obtaining a return merchandise authorization RMA Contact information Patton Electronics offers a wide array of free technical services If you have questions about any
41. onnectors see figure 12 and table 5 on page 31 for pin out information The FXO interface connects the VoIP IAD with analog lines via cables see figure 13 on page 32 terminated with RJ 11 connectors see figure 12 and table 5 on page 31 for pin out information ETH 0 1 ETH 0 0 0 3 0 2 0 1 0 0 Ethernet connectors Analog ports FXS RJ 11 male RJ 11 male Ring 3 o jm x x rcgcr 3 Ring Tip 4 _ HA je e_ i i 4 Tip Figure 11 Analog FXS connection Installing the VoIP IAD 30 SmartNode 4830 Getting Started Guide 3 e Hardware installation i NO Ho T un ps mo Socket Plug Figure 12 RJ 11 pinout diagram Table 5 RJ 11 socket Installing the VolP IAD 31 SmartNode 4830 Getting Started Guide 3 e Hardware installation RJ 11 male RJ 11 male Ring 3 3 Ring Tip 4 9 4 Tip Figure 13 Analog FXO connection Installing the Ethernet cable The SmartNode 4830Series has automatic MDX auto cross over detection and configuration on the Ether net ports Any of the two ports can be connected to a host or hub switch with a straight through wired cable see figure 14 Ethernet devices 10Base T or 100Base T are connected to the SmartNode s Ethernet po
42. perature 32 104 F 0 40 C Operating humidity 5 80 non condensing System CPU Motorola MPC875 operating at 66 MHz Memory 32 Mbytes SDRAM 8 Mbytes Flash Dimensions 7 3W x 1 6H x 6 1D in 18 5H x 4 1W x 15 5D cm IP services B Specifications 58 SmartNode 4830 Getting Started Guide B e Specifications Weight and power dissipation See table 11 Table 11 SmartNode weight and maximum power specifications SmartNode model Weight Maximum power dissipation SN4832 JSX EUI 7W SN4834 JSX EUI 9W SN4836 X EUI HW SN4838 JSX EUI 13W Power supply External power supply 100 240 VAC 50 60 Hz 200 mA Weight and power dissipation 59 Appendix C Cabling Chapter contents hi uite dio NERA TRE ween ar A A un E EE 61 DO A 61 Eun n ORIO OZ ORI IRA 62 AREE I 63 ellenica 63 60 SmartNode 4830 Getting Started Guide C e Cabling Introduction This section provides information on the cables used to connect the SmartNode and the interface cards to the existing network infrastructure and to third party products Serial console The SmartNode can be connected to a serial terminal over its serial console port as depicted in figure 24 Serial Terminal Note A Patton Model 16F 561 RJ45 to DB 9 adapter is included with each SmartNode 4000 Series device Figure 24 Connecting a serial terminal Note See section Console port on page 66 for console port pin outs Introduction 61 SmartNode
43. r syne iy ey a dde oe 40 ge MT 4 SC OS 4 PE a E a 42 o LO eones p AE E EEA E E E E E E 42 PE E RO 43 38 SmartNode 4830 Getting Started Guide 4 Getting started with the SmartNode Introduction This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration Patton SmartNodes can be used for a wide variety of IP based network applications To support and ease the configuration of the SmartNodes configuration templates for the most important applications are available on the Patton server at www patton com voip The main steps for setting up a new SmartNode as of release 2 00 or 2 10 are shown in figure 19 PC or workstation Serial with VT 100 interface Z _J emulation terminal PC or workstation Network or VT 100 emulation interface terminal 2 Modify configuration 3 Load configuration PO Cg 24 t Cg di Note You can manually configure the SmartNode You 4o not have to load a configuration file Patton Web server with configuration examples Figure 19 Steps for setting up a new SmartNode Introduction 39 SmartNode 4830 Getting Started Guide 4 e Getting started with the SmartNode 1 Configure IP address Power connection and default configuration The factory default configuration for the Ethernet IP addresses and network masks are listed in table 9 Both Ether net interfaces are activated upon power up LAN interface ETH 0 1 LAN provides a
44. rculation e Avoid exposing the unit to direct sunlight and other heat sources e Protect the unit from moisture vapors and corrosive liquids Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide General conventions The procedures described in this manual use the following text conventions Table 1 General conventions Meaning Convention Indicates a cross reference hyperlink that points to a figure graphic table or sec tion heading Clicking on the hyperlink jumps you to the reference When you have finished reviewing the reference click on the Go to Previous View Garamond blue type button in the Adobe Acrobat Reader toolbar to return to your starting point Futura bold type Futura bold italic type Italicized Futura type Futura type Garamond bold type lt gt ta b c blue screen screen node SN Commands and keywords are in boldface font Parts of commands which are related to elements already named by the user are in boldface italic font Variables for which you supply values are in italic font Indicates the names of fields or windows Indicates the names of command buttons that execute an action Angle brackets indicate function and keyboard keys such as lt SHIFT gt lt CTRL gt lt C gt and so on Elements in square brackets are optional Alternative but required keywords are grouped
45. reseller ask your reseller how you should proceed with warranty service It is often more convenient for you to work with your local reseller to obtain a replacement Patton services our products no matter how you acquired them Warranty coverage Our products are under warranty to be free from defects and we will at our option repair or replace the prod uct should it fail within one year from the first date of shipment Our warranty is limited to defects in work Introduction 49 SmartNode 4830 Getting Started Guide 6 Contacting Patton for assistance manship or materials and does not cover customer damage lightning or power surge damage abuse or unauthorized modification Out ofwarranty service Patton services what we sell no matter how you acquired it including malfunctioning products that are no longer under warranty Our products have a flat fee for repairs Units damaged by lightning or other catastro phes may require replacement Returns for credit Customer satisfaction is important to us therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price If you have ordered the wrong equipment or you are dissatisfied in any way please contact us to request an RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy Less than 30 days No Charge Your credit will be i
46. rk Administrators to connect branch offices over point to point leased lines or a Frame Relay backbone In this application the SmartNode provides inter office data connec tivity plus private PBX networking for up to four telephone line extensions see figure 9 The advanced Qual ity of Service QoS features ensure optimal bandwidth usage and voice quality even over low bandwidth links starting at 64kbps Regular Telephone Calls VoIP Calls 4 PSTN Up to 8 Phone Lines uE ug WS SN4838 Company l E E IN SyncSerial NTU Internet Ab Internet Access i cd IP PPP FR Quin a gn VPN Access VoIP Calls Tl Figure 9 Converged enterprise network over leased line Applications for SmartNode 4830 Series 24 Chapter3 Hardware installation Chapter contents beduine 26 IE CIRO 27 ERO EE 28 IO RI 28 Ri BR Ut 28 USO CHES men Ee terit oi TIE 28 vns M M ae a M m HT 29 DO EA UE TE A EE E E AA E AE E E A A DUE ANO a E 29 Locion a Ada O 29 elia e erry KE 29 tse niente dua PU LA EU E crc HR CDL M C e M e 29 Ba n RS 29 Installing an interface cable on ihe VolP IAD s FXS and FXO interface ports ec es 30 ICH RE 22 Cole Ri camem Rc RAR A 33 Doala noe iovis RR M RN RP MMC MM m 34 lede A eo sear RR oi DR aio 35 Lonne Tir TO OXEA POTEN PRO NNI D M DUE II 36 25 SmartNode 4830 Getting Started Guide 3 Hardware installation Planning the installation
47. rtNode product components to be free from defects and will at our option repair or replace the product should it fail within one year from the first date of the shipment This warranty is limited to defects in workmanship or materials and does not cover customer damage abuse or unauthorized modification If the product fails to perform as warranted your sole recourse shall be repair or replacement as described above Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product These damages include but are not limited to the following lost profits lost savings and incidental or consequential damages arising from the use of or inability to use this product Patton Electronics specifically disclaims all other warranties expressed or implied and the installation or use of this product shall be deemed an acceptance of these terms by the user Summary Table of Contents O m moo n Oo UW dA WN 2 oci dor 13 fni ihn Pi d 7 1 Aem INDIA IRA OE tii o ao a 22 P mae a RULA mm 25 Getting started with the SsmartNode oiT a E UE EG E a 38 LEDs status and MONDEO unica 44 Conac ns Patton lor assistante zii Uu on D ss assis EEG sabetuncsdesucheb ieri 48 Compliance milo mata a aos 51 A 55 do mr m ls 60 qun me alan 65 Smart Node 4850 Series factory CONSUELA did 69 Installation heek ht
48. rts see table 6 for port pin out listing via a cable terminated with RJ 45 plugs Table 6 Ethernet 10 100Base T RJ 45 port pin outs Note Pins not listed are not used Installing the VoIP IAD 32 SmartNode 4830 Getting Started Guide 3 e Hardware installation Straight through cable SmartNode RJ 45 male Hub switch RJ 45 male he A 1 OR De 2 AA A A A A A A A A A A A A A 2 Rx Mn 3 Rx _ KK 6 Tx Figure 14 Connecting a SmartNode 4830 Series device to a hub Installing the serial WAN cable The SmartNode 4830 Series is available with the following serial interfaces e V 35 DB 25 See section Installing the V 35 interface cable on page 34 for details on installing the interface cable e X 21 DB 15 See section Installing the X 21 interface cable on page 35 for details on installing the interface cable Installing the VoIP IAD 33 SmartNode 4830 Getting Started Guide 3 Hardware installation Installing the V 35 interface cable The SmartNode Model 4830 comes with a V 35 interface presented on a DB 25 female connector see figure 15 V 35 serial port connector Status Expansion O e 0000000000000 Voice Ports O lo o LADO 0 3 0 2 0 1 0 0 RESET ETH 0 1 ETH 0 0 Figure 15 Rear view of the SN4830 showing location of V 35 interface connector The signal pin outs for the Model 4830 V 35 interface are shown in table 7 Table 7 Signal pin outs for the V 35 inter
49. ss r FXS MAFO Q9 Q MP q9 Q ML O O00 6 GO LL wice Console Figure 7 SmartNode 4830 Series front panels FXO only and combined FXS FXO Note For LED descriptions refer to chapter 5 LEDs status and monitor ing on page 44 SmartNode Model 4830 Series Overview Console port 21 Chapter 2 Applications overview Chapter contents bi o A AR NK CARA aA RM M CEE ES 23 pavia 23 Kult E 23 Converscd enterprise a ver CASCA Ung olii 24 22 SmartNode 4830 Getting Started Guide 2 Applications overview Introduction Patton s SmartNode VoIP IADs deliver the features you need for advanced multiservice voice and data net working SmartNode IADs combine high quality voice over IP with powerful quality of service routing features to deliver seamlessly integrated VoIP and data access over synchronous serial leased lines This chapter describes typical applications for which the SmartNode 4830 Series series is uniquely suited Note Detailed configuration information for the applications can be found on the CD ROM that was included with your SmartNode device or online from the Patton webserver Applications for SmartNode 4830 Series SmartNode 4830 Series devices have dual 10 100Base T Ethernet ports and a single V 35 or X 21 sync serial port The two Ethernet ports provide full featured IP routing plus Ethernet and IP layer QoS services The sync serial port provides WAN access for integrated voice and data vi
50. ssociated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above condition may not prevent degradation of service in some situations Repairs to some certified equipment should be made by an authorized maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment mal functions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the ground connections of the power utility telephone lines and internal metallic water pipe system are connected together This protection may be particularly important in rural areas CE Notice This equipment conforms to the requirements of Council Directive 1999 5 EC on the approximation of the laws of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual rec ognition of their conformity The safety advice in the documentation accompanying this product shall be obeyed the conformity to the above directive is indicated by the CE sign on the device CE Notice 54 Appendix B Specifications Chapter contents Ee a EE TRE E n 56 fo te AA di A M M HL TT 56 Inr c irs MT HT aa i E E 56 VO RO A I A a 56 bread 56 VITO OA RR 56 ELEC SUB RI RR A E 5n O Ds ae AR E E MM m cH m 57 LE cito abr in ja Ur
51. ssued upon receipt and inspection of the equipment e 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price e Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following e Completing a request on the RMA Request page in the Support section at www patton com e By calling 1 301 975 1007 and speaking to a Technical Support Engineer e By sending an e mail to returns patton com All returned units must have the RMA number clearly visible on the outside of the shipping container Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping Shipping instructions The RMA number should be clearly visible on the address label Our shipping address is as follows Patton Electronics Company RMA xxxx 7622 Rickenbacker Dr Gaithersburg MD 20879 4773 USA Patton will ship the equipment back to you in the same manner you ship it to us Patton will pay the return shipping costs Warranty Service and Returned Merchandise Authorizations RMAs 50 Appendix A Compliance information Chapter contents TI OO IN M E RR E E RR D OCA ARE O RA p Pound uelim DOC Pu d RR E A 52 a CTA SERO RR 53 Dues Can Capa NR AM BBED eode uet RR I 53 a NI mmm 54 51 SmartNode 4830 Getting Started Guide A e Compliance information
52. tNode 4836 6 VoIP calls e SmartNode 4838 8 VoIP calls A model code extension indicates the combination of ports the IAD model provides The model code conven tions are according to the following conventions e JS indicates FXS ports are present e JO indicates FXO ports are present SmartNode Model 4830 Series Overview 17 SmartNode 4830 Getting Started Guide 1 e General information Xcan be Cor D C indicates a V 35 port is present D indicates an X 21 port is present e EUI stands for external universal input power supply see figure 5 For example the model code SN4836 4 S2JOD EUI describes a SmartNode configured as follows e 4 FXS analog telephony ports e 2 FXO analog telephony voice ports e An X 21 serial WAN data port e An external universal input power supply Note Fora complete listing of available models refer to the SmartNode VoIP page at http www patton com voip DC power connector Figure 5 SmartNode 4830 Series power input connector SmartNode Model 4830 Series Overview 18 SmartNode 4830 Getting Started Guide 1 e General information Ports descriptions The SmartNode 4830 Series rear panel ports are described in table 2 Table 2 Rear panel ports Port Location Description 10 100 Ethernet ear panel RJ 45 connectors see figure 2 on page 15 that connect the product to an ETH O O amp ETH 0 1 Ethernet device e g a cable or DSL modem LAN hub or switch R Analog voice port
53. trained SmartNode technicians Start with the unit powered off Press and hold the Reset button while applying power to the unit Release the Reset button when the Power LED starts blinking so the unit will enter bootloader mode SmartNode Model 4830 Series Overview 19 SmartNode 4830 Getting Started Guide Model 4832 1 General information SmartNode 4832Multiport Analog IAD VoIP Integrated WAN Access Mm Console SmartNode 4834 multiport Analog IAD VoIP Integrated WAN Access LSS SS Ll S o S 0 L voice Ports Console Console SmartNode 4836 multiport Analog IAD por VolP Integrated WAN Access PIS ggg LJ o oooo00 L Voice Ports Console SmartNode 4838 multiport Analog IAD VoIP Integrated WAN Access SD wg FX KS SPD XC QV DD L voice Ports i Console Figure 6 SmartNode 4830 Series front panels FXS only SmartNode Model 4830 Series Overview 20 SmartNode 4830 Getting Started Guide Model 4832 1 General information SmartNode 4832Multiport Analog IAD VoIP Integrated WAN Access Dr FXOA S E Console SmartNode 4834Multiport Analog IAD VoIP Integrated WAN Access Console SmartNode 4834 multiport Analog IAD VoIP Integrated WAN Access Console SmartNode 4836 multiport Analog IAD VoIP Integrated WAN Access rr FxS Tr FXO q LH MP DS OD OOo Oo 9 L voice 3 SmartNode 4838 multiport Analog IAD VoIP Integrated WAN Acce

SmartNode 4830 Getting Start Guide

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