User Manual - CyberPower
Contents
1. berPower Reliability Quality Value Cy LX1000G User s Manual K01 0000293 00 IMPORTANT SAFETY WARNINGS SAVE THESE INSTRUCTIONS This manual contains important safety instructions Please read and follow all instructions carefully during installation and operation of the unit Read this manual thoroughly before attempting to unpack install or operate your UPS CAUTION To prevent the risk of fire or electric shock install in a temperature and humidity controlled indoor area free of conductive contaminants Please see specifications for acceptable temperature and humidity range CAUTION To reduce the risk of electric shock do not remove the cover except to service the battery Turn off and unplug the unit before servicing the batteries There are no user serviceable parts inside except for the battery CAUTION Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected CAUTION The UPS must be connected to an AC power outlet with fuse or circuit breaker protection Do not plug into an outlet that is not grounded If you need to de energize this equipment turn off and unplug the unit CAUTION To avoid electric shock turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component CAUTION Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer Data Processing Equipment A2. increments of the UPS battery outlets TROUBLESHOOTING Problem Possible Cause sowon Circuit breaker button is Ea l Turn the UPS off and unplug at least one piece of ane Circuit breaker has been tripped due Brett projecting from the back of the ere equipment Wait 10 seconds reset the circuit breaker by unit f pressing the button and then turn the UPS on Battery not fully charged Recharge the battery by leaving the UPS plugged in Contact CyberPower Systems about replacement batteries Battery is worn out at tech cpsww com The on off switch is designed to prevent damage from rapidly turning it off and on et i Ornate The unit must be connected to a 110 120V 60Hz outlet The battery is worn out Contact CyberPower Systems about replacement batteries at tech cpsww com Mechanical problem Contact CyberPower Systems at tech cpsww com Connect the USB serial cable to the UPS unit and an open USB serial port on the back of the computer You must use the cable that came with the unit PowerPanel Personal Edition is i i Tna USE y SPrial cables conneciea Check for a different USB port and plug the cable in inactive all icons are gray to a bad USB port Shutdown your computer and turn the UPS off Wait 10 seconds and turn the UPS back on This should reset the unit The UPS does not perform expected runtime Turn the UPS off Wait 10 seconds and then turn the UPS on The UPS will not turn on T
3. LX1000G stabilizes inconsistent utility power voltage to nominal levels that are safe for equipment Inconsistent incoming utility power may be damaging to important data files and hardware but with Automatic Voltage Regulation AVR damaging voltage levels are corrected to safe levels AVR automatically increases low utility power and decreases high utility power to a consistent and safe 110 120 volts HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT 1 Ensure that the equipment plugged into the UPS does not exceed the UPS unit s rated capacity 1000VA 600W for LX1000G If the rated capacities of the unit are exceeded an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip 2 There are many factors that can affect the amount of power that your electronic equipment will require It is suggested that the load placed on the battery outlets not exceed 80 of the unit s capacity HARDWARE INSTALLATION GUIDE 1 Your new UPS may be used immediately upon receipt However after receiving a new UPS to ensure the battery s maximum charge capacity it is recommended that you charge the battery for at least 8 hours Your UPS is equipped with an auto charge feature When the UPS is plugged into an AC outlet the battery will automatically charge whether the UPS is turned on or off 2 With the UPS unit turned off and unplugged connect your computer monitor and any other peripherals requiring bat
4. our web site at http www cpsww com support or Call us at 877 297 6937 3 If your product requires warranty service you must provide a copy of your dated purchase receipt or invoice How Do You Open A Connected Equipment Claim 1 Call us at 877 297 6937 or write to us at Cyber Power Systems USA Inc 4241 12th Ave E STE 400 Shakopee MN 55379 or send us an e mail message at claims cpsww com for instructions within 10 days of the occurrence 2 When you contact CyberPower identify the Product the Purchase Date and the item s of Connected Equipment Have information on all applicable insurance or other resources of recovery payment that are available to the Initial Customer and Request a Claim Number 3 You must provide a dated purchase receipt or other proof of the original purchase and provide a description of the damage to your connected equipment 4 Pack and ship the product to CyberPower and if requested the item s of Connected Equipment a repair cost estimate for the damage to the Connected Equipment and all claim forms that CyberPower provides to you Show the Claim Number on the shipping label or include it with the product You must prepay all shipping costs you are responsible for packaging and shipment and you must pay the cost of the repair estimate How Long Do I Have To Make A Claim All claims must be made within ten days of the occurrence What Will We Do To Correct Problems CyberPower will inspect an
5. pause to indicate the UPS is operating from its internal batteries The alarm will continue to sound during a prolonged brownout or blackout The BATT CAPACITY meter will show one 20 capacity segment remaining to indicate the UPS s batteries are nearly out of power You should save files and turn off your equipment immediately 6 AVR Automatic Voltage Regulation icon This icon appears whenever your UPS is automatically correcting low AC line voltage without using battery power This is a normal automatic operation of your UPS and no action is required on your part 7 SILENT MODE icon This icon appears whenever the UPS is in silent mode The buzzer does not beep during silent mode until the battery reaches low capacity 8 OVER LOAD icon This icon appears and an alarm sounds to indicate the battery supplied outlets are overloaded To clear the overload unplug some of your equipment from the battery supplied outlets until the icon turns off and the alarm stops 9 FAULT icon This icon appears if there is a problem with the UPS Contact CyberPower Systems at tech cpsww com for further help and support 10 BATT CAPACITY meter This meter displays the approximate charge level in 20 increments of the UPS s internal battery During a blackout or severe brownout the UPS switches to battery power the BATTERY icon appears and the charge level decreases 11 LOAD CAPACITY meter This meter displays the approximate output load level in 20
6. E 400 Shakopee MN 55379 call us at 877 297 6937 or send us an e mail message at claims cpsww com CyberPower Systems encourages environmentally sound methods for disposal and recycling of its UPS products Please dispose and or recycle your UPS and batteries in accordance to the local regulations of your state All rights reserved Reproduction without permission is prohibited
7. NSI NFPA 75 CAUTION To reduce the risk of fire connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in accordance with the National Electric Code ANSI NFPA 70 DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT CyberPower Systems does not sell products for life support or medical applications DO NOT use in any circumstance that would affect the operation and safety of life support equipment medical applications or patient care DO NOT USE WITH OR NEAR AQUARIUMS To reduce the risk of fire or electric shock do not use with or near an aquarium Condensation from the aquarium can cause the unit to short out INSTALLING YOUR UPS SYSTEM UNPACKING Inspect the UPS upon receipt The box should contain the following a UPS unit b User s manual c USB A B type cable PowerPanel Personal Edition software is available on our website Please visit www cpsww com and go to the Software Section for free download OVERVIEW The LX1000G provides complete power protection from utility power that is not always consistent The LX1000G features 1080 Joules of surge protection The unit provides long lasting battery backup during power outages with maintenance free batteries The LX1000G ensures consistent power to your electronic equipment and includes software that will automatically save your open files and shutdown your electronic equipment during a utility power loss AUTOMATIC VOLTAGE REGULATOR The
8. atteries and their precautions CAUTION Use only the specified type of battery See your dealer for replacement batteries CAUTION The battery may present a risk of electrical shock Do not dispose of battery in a fire as it may explode Follow all local ordinances regarding proper disposal of batteries Almost any retailer that sells lead acid batteries collects used batteries for recycling as required by most state laws CAUTION Do not open or mutilate the batteries Released electrolyte is harmful to skin and eyes and may be toxic CAUTION A battery can present a high risk of short circuit current and electrical shock Take the following precautions before replacing the battery Remove all watches rings or other metal objects Only use tools with insulated handles Do not lay tools or metal parts on top of battery or any terminals Wear rubber gloves and boots Determine if the battery is inadvertently grounded If grounded remove the source of ground CONTACT WITH GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK eN BATTERY REPLACEMENT PROCEDURE Turn off and unplug all connected equipment Turn the UPS off and unplug it from the AC power source Turn the UPS upside down Remove the retaining screw Slide the battery compartment cover front panel completely off of the unit Remove the batteries from the compartment Disconnect the battery wires from the batteries Oe a E a eI Se Install the replacement batteries by
9. connecting the red wire and black wire to the same color connectors from the battery pack 9 Put the batteries back into the compartment 10 Slide back the battery compartment cover and tighten the retaining screws 11 Recharge the UPS for 8 16 hours to fully charge the battery REMINDER Batteries are considered HAZARDOUS WASTE and must be disposed of properly Most retailers that sell lead acid batteries collect used batteries for recycling as required by local regulations DEFINITIONS FOR ILLUMINATED LED INDICATORS 2 A CONDITION Power ON Wiring Fault Alarm B twi On eep twice every 30 seconds On Rapid Beeping every 1 2 second indicates the unit will run out of power shortly Battery Overload Occurs when connected equipment exceeds the listed capacity of the UPS Turn the UPS off unplug at least one Constant tone piece of equipment from battery outlets wait 10 seconds reset the circuit breaker and turn the unit on Electrical Wiring Fault This indicates a wiring problem with the On Off AC outlet such as bad ground missing ground or reversed wiring Disconnect all electrical equipment from the outlet and have an electrician check the outlet to insure proper wiring aa e Utility Failure The frequency is outside of 60Hz 1 for the LX1000G The UPS will not turn on in Line Mode When it beeps the power on LED will flash accordingly Utility Failure The UPS is providing power to battery power supp
10. d examine the Product If the Product is defective in material or workmanship CyberPower will repair or replace it at CyberPower s expense or if CyberPower is unable to or decides not to repair or replace the Product if defective within a reasonable time CyberPower will refund to you the full purchase price you paid for the Product purchase receipt showing price paid is required If it appears that our Product failed to protect any equipment plugged into it we will also send you forms for making your claim for the connected equipment We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value NOT REPLACEMENT COST of the equipment at of the time of the damage We will use Orion Blue Book or another a third party valuation guide or eBay craigslist or other source to establish that amount Our maximum liability is limited to 350 000 for LX1000G Who Pays For Shipping We pay when we send items to you you pay when you send items to us What isn t covered by the warranty 1 This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records or the reinstallation of software 2 This Warranty does not cover or apply to misuse modification operation or storage outside environmental limits of the Product or the equipment connected to
11. he USB serial cable is not connected The unit is not providing battery power Additional troubleshooting information can be found under Support at www CPSww com TECHNICAL SPECIFICATIONS a SYSTEM FUNCTIONAL BLOCK DIAGRAM Surge Suppressor 32 F to 95 F 0 C to 35 C 0 to 90 non condensing 4 25 x 8 75 x 10 5 Typical Battery Life Input Inverter a lt a To Normal Mode Battery Mode Battery CYBERPOWER GREENPOWER UPS TECHNOLOGY Advanced Energy Saving Patented Bypass Technology CyberPower s patented GreenPower UPS with Bypass Technology reduces UPS energy costs by up to 75 compared to conventional UPS models Even when utility power is normal conventional UPS models constantly pass power through a transformer By contrast under normal conditions the advanced circuitry of a GreenPower UPS bypasses the transformer As a result the power efficiency is significantly ENERGY SAVING TECHNOLOGY increased while decreasing waste heat using less energy and reducing energy costs When an abnormal power condition occurs the GreenPower UPS automatically runs power through its transformer to regulate voltage and provide safe power Since utility power is normal over 88 of the time the GreenPower UPS operates primarily in its efficient bypass mode The GreenPower UPS is also manufactured in accordance with the Restriction on Hazardous Substa
12. it nor for damage while in transit or in storage nor if there has been improper operation or maintenance or use with items not designed or intended for use with the Product such as laser printers appliances aquariums medical or life support devices etc What are the Limitations The sole and exclusive remedies of the Initial Customer are those provided by this Warranty 1 This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets including compliance with electrical and safety codes of the most current electrical code without the use of any adapters or other connectors 2 The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not daisy chained together in serial fashion with any extension cords another Product or device similar to the Product surge suppressor or power tap Any such installation voids the Limited Warranty 3 The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license instruction manual or warnings provided with the Product and the equipment connected to it 4 The Product must have been used at all times within the limitations on the Products VA Watt capacity The Product was designed to eliminate disrupting and damaging effects of momentary less
13. lied outlets from its battery Utility Failure The UPS is providing battery power Rapid beeping DEFINITIONS FOR ILLUMINATED LCD INDICATORS LOAD CAPACITY BATT CAPACITY m a A A Q WI EL HSH A The LCD display indicates a variety of UPS operational conditions All descriptions apply when the UPS is plugged into an AC outlet and turned on or when the UPS is on battery r Lh bal Min 1 INPUT voltage meter This meter measures the AC voltage that the UPS system is receiving from the utility wall outlet The UPS is designed to continuously supply connected equipment with stable output voltage In the event of a complete power loss severe brownout or over voltage the UPS relies on its internal battery to supply consistent 110 120 output voltage The INPUT voltage meter can be used as a diagnostic tool to identify poor quality input power 2 OUTPUT voltage meter This meter measures in real time the AC voltage that the UPS system is providing to the computer such as normal line mode AVR mode and battery backup mode Note The OUTPUT voltage meter shows the status of the battery backup outlets 3 ESTIMATED RUN TIME This displays the run time estimate of the UPS with current battery capacity and load 4 NORMAL icon This icon appears when the UPS is working under normal conditions 5 BATTERY icon During a severe brownout or blackout this icon appears and an alarm sounds two short beeps followed by a
14. nces RoHS directive making it one of the most environmentally friendly on the market today Limited Warranty and Connected Equipment Guarantee Read the following terms and conditions carefully before using the CyberPower LX1000G the Product By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee together referred to as this Warranty If you do not agree to the terms and conditions of this Warranty you should return the Product for a full refund prior to using it Who is Providing this Warranty CyberPower Systems USA Inc CyberPower provides this Limited Warranty What Does This Warranty Cover This warranty covers defects in materials and workmanship in the Product under normal use and conditions It also covers equipment that was connected to the Product and damaged because of the failure of the Product What is the Period of Coverage This warranty covers the Product for three years Connected equipment is covered for as long as you own the Product Who Is Covered This warranty only covers the original purchaser Coverage ends if you sell or otherwise transfer the Product How Do You Get Warranty Service 1 Before contacting CyberPower identify Your Product model number the Purchase Date and each item of Connected Equipment E G Computer tower Computer Monitor Ink Jet Printer Cable Modem etc 2 Visit
15. r for damage to or loss of property EXCEPT FOR AND ONLY FOR the specific limited agreement of CyberPower to provide certain warranty benefits regarding Connected Equipment under this Warranty loss of profits business interruption or loss of information or data NOTE Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply to you 6 The Product is not for use in high risk activities or with aquariums The Product is not designed or intended for use in hazardous environments requiring fail safe performance or for use in any circumstance in which the failure of the Product could lead directly to death personal injury or severe physical or property damage or that would affect operation or safety of any medical or life support device collectively High Risk Activities CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums CyberPower does not authorize use of any Product in any High Risk Activities or with Aquariums ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT Where Can I Get More Information The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded CyberPower is the warrantor under this Limited Warranty For further information please feel free to contact CyberPower at CyberPower Systems USA Inc 4241 12 Ave E ST
16. rge Protected Outlets The power demands of these devices may overload and damage the unit 6 Full Time Surge Protection Outlets The unit has four surge suppression outlets 7 Wiring Fault Indicator This LED indicator will illuminate to warn the user that a wiring problem exists such as bad ground missing ground or reversed wiring If this is illuminated disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired The unit will not provide surge protection without being plugged into a grounded and properly wired wall outlet 8 Communication Protection Ports Communication protection ports will protect any standard modem fax telephone line network or Ethernet connection RJ11 RJ45 9 Circuit Breaker Located on the back of the UPS the circuit breaker serves to provide overload and fault protection 10 Serial USB Ports to PC The ports allow connection and communication between the USB DB 9 port on the computer and the UPS unit Note Only one of these two ports can be used to communicate with your computer at one time 11 Coax Cable DSS Surge Protection The Coax Cable DSS protection ports will protect any cable modem CATV converter or DSS receiver 12 Input Power Cord Connect the unit into an AC outlet REPLACING THE BATTERY CAUTION Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery Service the battery under the supervision of personnel knowledgeable of b
17. tery backup into the battery power supplied outlets DO NOT plug a laser printer paper shredder copier space heater vacuum cleaner sump pump or other large electrical devices into the Battery and Surge Protected Outlets The power demands of these devices may overload ir IN OUT and damage the unit 3 To protect a fax phone or modem line connect a telephone cable or network cable from the wall jack outlet to the IN jack of the UPS Connect a telephone cable or network cable from the OUT jack of the UPS to a fax machine telephone modem or network devices 4 Plug the UPS into a 2 pole 3 wire grounded receptacle wall outlet Make sure the wall branch outlet is 10 protected by a fuse or circuit breaker and does not service equipment with large electrical demands e g air Y conditioner copier etc The warranty prohibits the use of extension cords outlet strips and surge strips 1 1 in conjunction with the UPS unit 5 Press the power switch to turn the unit on The Power On indicator light will illuminate and the unit will beep 6 If an overload is detected an audible alarm will sound and the unit will emit one long beep To correct this turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets Make sure the circuit breaker is depressed and then turn the UPS on 7 To maintain optimal battery charge leave the UPS plugged into an AC outlet at all times 8 To store
18. than 1ms voltage spikes or impulses from lightning or other power transients If it can be shown that a voltage spike lasting longer than 1ms has occurred the occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following 1 Loss of or damage to data records or software or the restoration of data or records or the reinstallation of software 2 Damage from causes other than AC Power Line Transients spikes or surges on properly installed grounded and code compliant 120 volt power lines in the United States and Canada transients surges or spikes on standard telephone land lines PBX telephone equipment lines or Base 10T Ethernet lines when properly installed and connected This exclusion applies for example to fluctuations in data transmission or reception by CATV or RF transmission or fluctuations or by transients in such transmission 3 Damage from any circumstance described as excluded above with respect to the Product Damages from fire flood wind rain rising water leakage or breakage of plumbing abuse misuse or alteration of either the product or the Connected Equipment 5 CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee CyberPower excludes any liability for direct indirect special incidental or consequential damages whethe
19. the UPS for an extended period of time cover it and store with the battery fully charged While in storage recharge the battery every three months to ensure battery life 9 Ensure the wall outlet and UPS are located near the equipment being attached for proper accessibility BASIC OPERATION DESCRIPTION 1 Power Switch Used as the master ON OFF switch for equipment connected to the battery power supplied outlets 2 Power On Indicator This LED is illuminated when the utility power is normal and the UPS outlets are providing power free of surges and spikes 3 LCD module display High resolution and intelligent LCD display shows all the UPS information using icons and messages For more information please review the Definitions for Illuminated LCD Indicators section below 4 LCD Display Toggle Selected Switch The switch can be used to select the LCD display contents including Input Voltage Output Voltage and Estimated Run Time The toggle frequency is set to one time per second Holding the switch for more than two seconds while running on battery will silence the buzzer 5 Battery and Surge Protected Outlets The unit has five battery powered surge suppression outlets for connected equipment to ensure temporary uninterrupted operation of your equipment during a power failure DO NOT plug a laser printer paper shredder copier space heater vacuum cleaner sump pump or other large electrical devices into the Battery and Su
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