APC Smart APC Smart-UPS®SC
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1. High sensitivity Medium sensitivity Low sensitivity 30 second delay At low battery condition No alarm 60 180 300 600 seconds 2 5 7 10 minutes Times are approxi mate Set the interval at which the UPS will execute a self test Uniquely identify the UPS i e server name or location for network man agement purposes Reset this date when you replace the battery module Specify the percentage to which batter ies will be charged following a low battery shutdown before powering connected equipment Note In situations of poor power qual ity the UPS may frequently transfer to battery operation If the connected equipment can operate normally under such conditions reduce the sensitivity setting to conserve battery capacity and service life Set the delay to avoid alarms for minor power glitches Set the interval between the time when the UPS receives a shutdown com mand and the actual shutdown The UPS will beep when 2 minutes of battery runtime remains Change the low battery warning inter val setting to the time that the operat ing system or system software requires to safely shut down NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE BUSINESS EDITION SOFTWARE FACTORY USER SELECTABLE FUNCTION DESCRIPTION Synchronized 0 seconds 0 15 45 75 seconds Specify the time the UPS will wait Turn on Delay after the return of utility power before turn on to avoid branch circuit over2. load High Transfer 120 V model 120 V model Set the high transfer point higher to Point 127 Vac 127 130 133 136 avoid unnecessary battery usage when Vac the utility voltage is usually high and the connected equipment is specified 230 V model 230 V model O 253 Vac 953 257 261 265 oo with input voltages this Vac Low Transfer Point 720 V model 120 V model Set the low transfer point lower when 106 Vac 97 100 103 106 the utility voltage is usually low and Vac the connected eguipment is specified ith i l his low 230 V model 230 V model to operate with input voltages this low 208 Vac 196 200 204 208 Vac 5 STORAGE AND MAINTENANCE Storage Store the UPS covered in a cool dry location with the battery fully charged At 15 to 30 C 5 to 86 F charge the UPS battery every six months At 30 to 45 C 86 to 113 F charge the UPS battery every three months Battery Replacement The UPS battery life differs based on usage and environment Consider replacing the battery every three years This UPS has an easy to replace hot swappable battery Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the replacement procedure See your dealer or contact APC see Contact Information for information on replacement batteries Note Upon battery disconnection equipment is not protected from power outages o o Disconnect the batt
3. 106 Kanataka India Richard J Everett Sr Regulatory Compliance Engineer 11 American Power Conversion Lot 3 Block 14 Phase 3 PEZA Rosario Cavite Philippines American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines American Power Conversion Lot 10 Block 16 Phase 4 PEZA Rosario Cavite Philippines APC Brasil LTDA ALXingu 850 Barueri Alphaville Sao Paulo 06455 030 Brazil Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by acci dent negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNES
4. Arc www apc com User Manual English APC Smart UPS SC 420 620 VA 120 230 Vac Tower Uninterruptible Power Supply 990 1853 04 2004 Introduction The APC Uninterruptible Power Supply UPS is designed to prevent blackouts brownouts sags and surges from reaching your equipment The uninterruptible power supply UPS filters small util ity line fluctuations and isolates your equipment from large disturbances by internally disconnecting from the utility line The UPS provides continuous power from its internal battery until the utility line returns to safe levels or the battery is fully discharged 1 INSTALLATION The User Manual and Safety Guide are accessible on the supplied User Manuals CD and on the APC web site www apc com Unpack Attention Read the safety instruction sheet before installation Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents Attention The UPS comes with battery disconnected a UPS O UPS literature kit containing a a a a a Product documentation safety and warranty information Smart UPS User Manuals CD PowerChute Business Edition CD Serial communication cable 230 V models Two jumper cables Position the UPS Y E pe rm cy yt gg li RM x Y Y x x os 44 4 s a8 x 2 START UP Connect the Batter
5. S FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties there fore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not li able for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise Entire contents copyright 2004 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC Smart UPS and PowerChute are registered trademarks of American Power Conversion Corpo ration All other trademarks are the property of their respective owners 12
6. attached to the UPS The input plug is a NEMA 5 15P 230 V models The power cord set is supplied in the UPS literature kit Attention Upon utility power connection the top outlet is immediately powered the bottom three outlets are powered after the UPS performs the self test 2 120 V models Check the site wiring fault LED O located on the rear panel It will be illumi nated if the UPS is plugged into an improperly wired utility power outlet see Troubleshooting 3 Turn on all connected equipment To use the UPS as a master on off switch be sure all con nected equipment is on 4 Press the button on the front panel to power the UPS Note The battery charges fully during the first four hours of normal operation Do not expect full battery run capability during this initial charge period Refer to www apc com for battery runtimes 5 For optimal computer system protection install PowerChute Business Edition management soft ware to fully configure UPS shutdown and alarm settings 3 OPERATION Front Display Panel INDICATOR DESCRIPTION The UPS is supplying utility power to the connected equipment The UPS is supplying battery power to the connected equipment The connected loads are drawing more than the UPS power rating The battery must be replaced FEATURE FUNCTION Press this button to turn the UPS on or off Read on for additional capabilities Self Test Automatic The UPS performs a self test automatically
7. ery wires Bottom of unit Connect the new battery by matching red and o black wires and connectors Note Small sparks at the point of battery connection are normal Be sure to deliver the spent battery to a recycling facility or ship it to APC in the replacement LX ES battery packing material 6 TROUBLESHOOTING SHIPPING AND SERVICE Use the chart below to solve minor UPS installation and operation problems Refer to www apc com with complex UPS problems and for battery runtime charts PROBLEM AND OR POSSIBLE SOLUTION CAUSE UPS WILL NOT TURN ON UPS not connected to utility Check that the power cord from the UPS to the utility power supply is se power supply curely connected at both ends Battery not connected prop Check that battery is properly connected erly Very low or no utility voltage Check the utility power supply to the UPS by plugging in a table lamp If the light is very dim have the utility voltage checked UPS WILL NOT TURN OFF Internal UPS fault Do not attempt to use the UPS Unplug the UPS unplug the battery and have it serviced immediately UPS BEEPS OCCASIONALLY Normal operating UPS beeps None The UPS is protecting the connected equipment from occasional util when running on battery ity power irregularities Press the NL button to silence this alarm UPS IS NOT PROVIDING EXPECTED BACKUP TIME The UPS battery is weak due Charge the battery Batteries require recharging af
8. he interference at his her own expense Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits 230 V models TT ME 61 This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions EC Declaration of Conformity Date of product declaration 2004 We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared EN62040 1 1 EN55022 EN55024 EN61000 3 2 3 3 4 2 4 4 4 5 4 6 4 8 4 11 EN60950 IEC60950 1 EN50091 2 Application of Council Directives 73 23 EEC 93 68 EEC 89 336 EEC Type of Equipment PowerSupply Model Numbers SC4201 SC620I Importer s Name and Address American Power Conversion Ballybritt Business Park Galway Ireland Place Galway Ireland Ray S Ballard Managing Director Europe ca Fn 5 Jan 04 Place N Billerica MA GaL A Leow USA A hn 5 Jan 04 Manufacturer s Name and Address American Power Conversion A P C Ballybritt Business Park Galway Ireland American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangau 2215021 P R China APC India Pvt Ltd 187 3 188 3 Jigani Industrial Area Bangaldore 562
9. mage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty m Always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery module s may remain in the UPS it does not have to be removed 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contact Information U S Customers Refer to www apc com support International Customers Refer to www apc com select the appropriate country from the country selection field and select the Support tab at the top of the web page 10 7 REGULATORY AND WARRANTY INFORMATION 120 V models WO fe LISTED 42C2 LR 63938 Tush E95463 PERAL q Se 4 agua This equipment has been tested and found to comply with the limits for a Class A digital device pur suant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct t
10. n the circuit breaker The line voltage is very high Move the UPS to a different outlet on a different circuit as inexpensive fuel low or distorted powered generators may distort the voltage If acceptable to the connected equipment reduce the UPS sensitivity see User Configurable Items ONLINE LED There is no illumination The UPS is running on battery or it must be turned on The LED is blinking The UPS is running an internal self test Shipping and Service Prepare the UPS for shipping Shutdown and disconnect any equipment attached to the UPS Shut down the UPS and disconnect the UPS from the utility power outlet Disconnect the battery If the UPS requires service do not return it to the dealer Follow these steps 1 Review the problems discussed in Troubleshooting to eliminate common problems 2 Ifthe problem persists contact APC Customer Service through the APC web site www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Cus tomer Service a technician will ask you to describe the problem and attempt to solve it over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA m Ifthe UPS is under warranty repairs are free 3 Pack the UPS in its original packaging If this is not available refer to www apc com support for informa tion about obtaining a new set m Pack the UPS properly to avoid da
11. t provide power from batteries in the event of a utility voltage interruption If a continuous overload occurs while the UPS is on battery the unit turns off output in order to protect the UPS from possible damage THE REPLACE BATTERY LED IS ILLUMINATED Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the replace battery condition The alarm stops and the LED clears if the battery passes the self test THE SITE WIRING FAULT LED ON THE REAR PANEL IS ILLUMINATED 120 V MODEL ONLY The UPS is plugged into an Wiring faults detected include missing ground hot neutral polarity reversal improperly wired utility power and overloaded neutral circuit outlet Contact a qualified electrician to correct the building wiring THE INPUT CIRCUIT BREAKER HAS TRIPPED The UPS is overloaded The Reduce the load on the UPS by unplugging equipment Press in the plunger plunger on the circuit breaker on the circuit breaker has popped out UPS OPERATES ON BATTERY ALTHOUGH UTILITY VOLTAGE EXISTS The UPS input circuit breaker To reduce the load on the UPS unplug equipment and press in the plunger has tripped o
12. ter extended outages and to a recent outage or is near wear faster when frequently put into service or when operated at elevated the end of the service life temperatures If the battery is near the end of the service life consider re placing even if the replace battery LED 1s not yet illuminated ONLINE AND OVERLOAD LEDS ARE FLASHING ALTERNATELY The UPS was shut down None The UPS will restart when utility power returns through PowerChute Business Edition software ALL LEDS ARE FLASHING OR ONLINE AND ON BATTERY LEDS ARE FLASHING Internal UPS fault The UPS Do not attempt to use the UPS Turn off the UPS disconnect the battery and has shut down have it serviced immediately ALL LEDS ARE OFF AND THE UPS IS PLUGGED INTO A WALL OUTLET The UPS is shut down or the None The UPS will return to normal operation when the power is restored battery is discharged from an and the battery has a sufficient charge extended outage PROBLEM AND OR POSSIBLE SOLUTION CAUSE THE OVERLOAD LED IS ILLUMINATED AND THE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The The connected equipment exceeds the specified maximum load connected equipment is draw ing more VA than the UPS can sustain The alarm remains on until the overload is removed Disconnect nonessen tial equipment from the UPS to eliminate the overload The UPS continues to supply power as long as it is online and the circuit breaker does not trip the UPS will no
13. when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipment on battery Manual Press and hold the O button for a few seconds to initiate the self test Cold Start Supply battery power to the UPS and connected equipment in the absence of utility voltage see Troubleshooting Press the O button for one second and release The UPS will beep briefly and go quiet Press and hold the button again but for approximately three seconds The unit will emit a sustained beep Re lease the button during this beep 4 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE ADJUSTED THROUGH POWERCHUTE BUSINESS EDITION SOFTWARE FACTORY USER SELECTABLE FUNCTION DESCRIPTION DEFAULT CHOICES Automatic Self Test Date of Last Battery Replacement Minimum Capacity Before Return from Shutdown Voltage Sensitivity The UPS detects and reacts to line voltage distortions by transferring to battery operation to protect connected equipment Alarm Delay After Line Fail Shutdown Delay Low Battery Warning Every 14 days 336 hours UPS IDEN Manufacture Date 0 percent 2 minutes PowerChute Business Edition software provides automatic unat tended shutdown when approxi mately 2 minutes of battery oper ated runtime re mains Every 7 days 168 hours On Startup Only No Self Test Up to eight charac ters alphanumeric 0 15 50 90 percent
14. y o o Connect black wire to battery Red wire is already connected Note Small sparks at Bottom of unit the point of battery connection are normal Connect Eguipment to the UPS Rear Panels 120 V 230 V 230 V models The top off white outlet pro vides surge protection only Eguipment a plugged into this 500 VA outlet should re quire surge protection but should not require power during a utility power failure The lower three outlets provide battery backup protection as well as protection from surges Note A laser printer draws significantly more power than other types of equipment and may overload the UPS Connect the UPS to the Network if Applicable Network Connectors Serial Port Telephone Network Surge Suppression Ports Use only interface kits approved by APC oad gom Use only the supplied cable to connect to the Serial Port A standard serial interface cable is incom patible with the UPS The UPS features optional telephone network surge suppression Connect a single line telephone or a 10 Base T 100 Base Tx network cable into the RJ 45 RJ 11 telephone network surge protection IN Jack on the back of the UPS Use a telephone cable not supplied or network cabling not supplied to connect the OUT jack to a fax modem or network port Start the UPS 1 Plug the UPS into a two pole three wire grounded receptacle only Avoid using extension cords 120 V models The power cord is
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