User`s Manual - CCL Computers
Contents
1. is an example drive The drive name on your Mac computer may differ 4 Once connected you can use the StoreJet 25 as an external hard drive to transfer data to and from your computer Simply drag and drop files or folders onto the Local Disk Volume or drive letter that represents the StoreJet 25 NOTE To ensure Super Speed USB 3 0 data transfer rates when using your StoreJet 25 please make sure that your computer has the relevant drivers and hardware to support USB 3 0 If you are unsure about how to check this please consult the user s manual of your computer motherboard or USB 3 0 interface card for USB 3 0 driver information One Touch Backup Select StoreJet models only To enable the One Touch Auto Backup button you must first run the preloaded Transcend Elite software located in the Transcend Elite directory of your StoreJet Once you have successfully created a Backup Task within Transcend Elite you can then use the StoreJet s One Touch Auto Backup button to instantly backup and synchronize your data download the Transcend Elite User s Manual at www transcend info com elite for detailed instructions on how to use the software Disconnecting from a Computer A NEVER disconnect the StoreJet from a Computer when its LED is flashing E Windows 1 Select the Hardware icon on the system tray 2 The Safely Remove Hardware pop up window will appear Select it to continue S safel2. StoreJet 25 package If not try using the Transcend USB cable to connect the StoreJet to your computer 3 A single USB port may not provide enough power for the StoreJet to function Please connect both large ends of USB Y cable to your computer This will provide the additional power necessary to run the drive The USB Y cable s Power Connector provides additional power for the StoreJet and should always be connected The Power Cable can provide additional power for the StoreJet 25 if necessary StoreJet 25D3 4 Is your StoreJet 25 connected to a Mac Keyboard If so unplug it and plug it into an available USB port on your Mac desktop computer 5 Is the USB port enabled If not refer to the user s manual of your computer or motherboard to enable it 6 Avoid connecting the StoreJet 25 through a USB hub ESTE me lt a A a a SSS FE SK T ESF EFS ax 2 gt A 7 4 amp KR AN E The StoreJet 25 does not power on Gheck the following 1 A single USB port may not provide enough power for the SJ25 to function Please connect both rectangular ends of USB Y cable to your computer Ensure that the StoreJet 25 is properly connected to the USB port s on your computer Ensure that the USB port is working properly If not try using an alternate USB port E Il installed an OS onto the StoreJet 25 Why can t I boot from it Current USB 3 0 host devices do not support operating syst
3. again to confirm 14 Erase Disk fc E i j Erasing disk will destroy all information an the ogee volume of The disk i ri 5 This disk hos 1 volume Untitled Fii re you sure you with to erase the disk Untitled La Cancel Erase 10 Click the Close button to finish and exit E Linux 1 Plug the StoreJet into an available USB port on your Linux computer 2 Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive Type fdisk dev sda replace dev sda with your actual USB device Press p Press n Press w Type mkfs ext3 dev sda1 Go to etc fstab and add dev sda1 mnt usbdrive auto user noauto 0 0 EE SV SS Type mkdir mnt usbdrive 10 Type mount mnt usbdrive Troubleshooting lf a problem occurs with your StoreJet 25 please first check the information listed below before taking your StoreJet 25 in for repair If you are unable to remedy a problem after trying the following suggestions please consult your dealer service center or local Transcend branch office We also have FAQ and Support services on our website at www transcend info com E My operating system cannot detect the StoreJet 25 Check the following 1 Is your StoreJet 25 properly connected to the USB port If not unplug it and plug it in again If it is properly connected try using another available USB port 2 Are you using the USB cable that came in the
4. e Use only the USB cable that came with the StoreJet 25 to connect it to a computer and always ensure that the cable you are using is in good condition NEVER use a cable that is frayed or damaged e Ensure nothing is resting on the USB cable and that the cable is not located where it can be tripped over or stepped on E Reminders Always follow the procedures in the Disconnecting from a Computer section to remove the StoreJet from your computer Connecting to a Computer USB Cable GD 3 Power Connector Micro Mini USB Connector ME inn USB 2 0 3 0 Connector 1 Plug the small end 1 of the USB cable into the StoreJet 25 2 Plug BOTH large ends 2 and 3 of the USB cable into an available USB 2 0 or USB 3 0 port on your desktop or notebook computer NOTE Always plug both large ends of the Y cable into your computer If only one USB port is available please connect the data transfer end 2 of the Y cable compatibility not guaranteed USB2 0 USB3 0 SJ25D3 3 A new Local Disk drive with a newly assigned drive letter will appear and a Removable Hardware icon will appear on the Windows System Tray The StoreJet 25 s internal hard drive comes pre formatted to FAT32 which is compatible with most computer systems including Windows Mac Linux and more e Computers running Windows and Mac OS will automatically detect and install the StoreJet 25 To use USB 3 0 please ensure your comp
5. opening or tampering with the product casing will also void this Warranty This Warranty shall not apply to transferees of Transcend products and or anyone who stands to profit from this Warranty without Transcend s prior written authorization This Warranty only applies to the product itself and excludes integrated LCD panels rechargeable batteries and all product accessories Such as card adapters cables earphones power adapters and remote controls Transcend Warranty Policy Please visit www transcend info com warranty to view the Transcend Warranty Policy By using the product you agree that you accept the terms of the Transcend Warranty Policy which may be amended from time to time Online registration To expedite warranty service please access www transcend info com reqister to register your Transcend product within 30 days of the purchase date T Transcend Transcend Information Inc www transcend info com The Transcend logo is a registered trademark of Transcend Information Inc All logos and marks are trademarks of their respective companies 20
6. E Your product is designed and manufactured with high quality materials and components which can be recycled and reused When you see the crossed out wheel bin symbol attached to a product it means the product is covered by the European Directive 2002 96 EC Never dispose of your product with other household waste Please intorm yourself about the local rules on the separate collection of electrical and electronic products The correct disposal of your old product helps prevent potential negative consequences on the environment and human health Battery Disposal Your product contains a built in rechargeable battery covered by the European Directive 2006 66 EC which cannot be disposed of with normal household waste Please inform yourself about the local rules on separate collection of batteries The correct disposal of batteries helps prevent potentially negative consequences on the environment and human health For products with non exchangeable built in batteries The removal of or the attempt to remove the battery invalidates the warranty This procedure is only to be performed at the end of the product s life Three year Limited Warranty This product is covered by a Three year Limited Warranty Should your product fail under normal use within three years from the original purchase date Transcend will provide warranty service pursuant to the terms of the Transcend Warranty Policy Proof of the original purchase date is required for
7. User s Manual Portable Hard Drives StoreJet 25 Version 1 1 T Transcend Table of Contents Introduction vred 1 ee 0 g gt a ee 1 System Requirements sr 2 Safety Precautions annnnnnnnnnnnnnnnnnennnnennnnnnnnnnnnnnnnnnnnennnvennnnennnnennnnnennn 2 M General EE 2 E BACKING UP D L ss skns keska sie ekai sk kak k kane kaye kal aka ka kal eken kal xana kal raya kal a kawe kal n kaya kal wira ka 2 N TIST S DOL LL i sa eray ayak eyala ka a ev kaka kanal huk eyek a k la n aka ra xwe lk kla wa ku kak awel rk kax ak kk u al aka k aw aka kak ewaz aka kan 2 POT NE 2 BI ROD N EEE NE EN NE NE kk R k 2 Connecting to a Computer sannnnnnvennavennnnennnnnnnnnnnnnnnennnnennnnennnnennnnen 3 One TOUCH Backup vr 6 Disconnecting from a Computer rsnnernnnnnnnnnennnnennnnennnnennnnnnnnnnennnnn 7 E Windows mermerrernsersverseenernvennernnennnennvennennnennnennennnennnennnennennnennnennennnennnennnennennnennnennene 7 To OS EEE EE 7 E Linux mmm mmmmmmmmueuesesersemnemememeeeeeeeeemeeeeneeeneeenenenenere 8 Formatting the Hard Drive annennnnennnnnnnnnnnnnnnennnnennnnennnnennnnnnnnvennnnen 9 DN DADE RRHRH HH HB HH HHH HHHH HHHH U E HHHH W 9 A OE A TE e HnHnHn u nHnHHnHEnHnHnHnEnnEnHnHnEEnEmEnHEnEHnEnHnnH n En ERN EH HHNHNEJJ JMM MT N 10 LET sl BE _m z B BM lt M5 M sI5MH HHH 13 EHD HHFEFNEHHHHHHEHH HH mn HHH HNMZRIE 15 TOUDIESNOONN i cay ar
8. eJet 25 in Linux If you previously formatted the StoreJet 25 a Windows or Mac computer it is most likely formatted with a file system that is not compatible with Linux To solve this problem please follow the instructions on formatting the StoreJet 25 in Linux However please be aware that formatting the drive will erase all existing data on the drive Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E Some of my photos MP3 music files or documents are missing or deleted Is there any way to recover them If you accidentally formatted your drive or deleted folders that contained important data Transcend now offers an easy way to recover certain types of files Transcend s exclusive RecoveRx software searches deep within your storage device to bring back lost photos of virtually any format and can also recover various types of multimedia files and documents Visit www transcend info com recoverx for more information or to download your free copy of RecoveRx Specifications Storage Media Power Supply Connection Interface Operating Temperature Certificates Warranty 2 5 inch SATA Hard Disk Drive 5V DC supplied from the USB port s USB 3 0 5Gb s USB 2 0 480Mb s 5 C 41 F to 55 C 131 F CE FCC BSMI Three year Limited Recycling amp Environmental Considerations Recycling the Product WEE
9. em boot up E cannot copy large files to the StoreJet 25 1 Isthere enough available disk space 2 Is the file larger than 4GB If so please see below The StoreJet 25 default file system is FAT32 which allows it to be recognized on most types of computers game consoles and media playback devices However the FAT32 file system does not support large files that exceed 4GB in size If you plan to store large files that are larger than 4GB you will need to convert the drive to a different file system such as NTFS Please see the Formatting the Hard Drive section of this manual for instructions on how to re format the StoreJet 25 E I m having problems with the StoreJet 25 on my Mac If you previously formatted your StoreJet in Windows it is most likely formatted with the Windows NTFS file system which may not be 100 compatible with Mac OS To store and backup data on your Mac please follow the instructions on formatting to convert the drive to Mac OS file system If you plan to regularly use the drive with both Windows and Mac computers we recommend formatting the drive to the FAT32 file system the StoreJet comes pre formatted with FAT32 from the factory Keep in mind that formatting the drive will erase all existing data on the drive Note To keep existing data you will need to use a Windows or Mac computer that can detect the StoreJet drive to make a backup copy of all essential files E I cannot detect the Stor
10. g the StoreJet 25 into an available USB port on your Windows 7 Vista computer 10 4 Unplug all other USB storage devices from your computer This is to prevent accidental format of a different USB drive 5 Right click StoreJetFormatter exe and select Run as Administrator Run as administrator Share WinZip Pin to Start Menu Add to Quick Launch Restore previous versions Send To Cut Copy Create Shortcut Delete Rename Properties 6 The User Account Control window will appear Select Allow to continue Don t run the program unless you know where it s from or you ve used it before a StoreletFormatter exe me Unidentified Publisher Cancel I don t know where this program ts from or what it s for Allow N litrust this program I knew where it s from or ve used it before y Details User Account Control helps stop unauthorized changes to your computer 7 Inthe StoreJet Format Utility window click the Refresh button 8 The program will automatically detect the StoreJet 25 drive 11 9 Transcend StroJet Format Utility v1 3 1 Bai USB Device i j lt lt USB gt gt StoreJetTranscend Drive To Format Whole Hard Disk om Capacity 465 762 GB File System NTFS gt i Quick Format Volume Label Transcend 9 Press Start n Transcend StoJet Format Utility v 1 3 1 Baa USB Device LISB gt gt StoreldetTranscend Drive To F
11. ormat Whole Hard Disk Capacity 465 762 GB File System NTFS gt Quick Format Volume Label Transcend 12 10 A confirmation window will appear Press OK to begin formatting the drive CE All data on the selected disk will be erased Please backup all important data to a different drive before Formatting re you sure You want to continue Cancel 11 The format process may take a few minutes When complete an O K message will appear in the bottom right hand corner of the window OK RZ 12 Click the Close button to finish and exit E Mac OS 1 Plug the StoreJet 25 into an available USB port on your MAC computer 2 Unplug all other external storage devices from your computer This is to prevent accidental format of a different drive 3 If a message windows like the one below appears Click the Initialize button If no message appears open Disk Utility under Applications gt Utilities You have inserted a disk containing no volumes that Mac 05 X can read To continue with the disk Inserted click Ignore 4 In the Disk Utility window choose your StoreJet from the list on the left 5 Select the Erase tab 6 Choose the Volume Format you want Mac OS Extended journaled is recommended mm apoE r E T re ane 37 3 GE 5ST9401104 kak RATE EMacintesh HD To erase a disk select disk or sole select the appropriate f
12. ormat and name and click jhe erase bitten Erasing a disk results in all volumes of that disk Belg erased and ome large volume being created on that disk Erasing veame results ina clean volume being Creaced a Erasing an optical desc CD RIA DYD RA etc wili result in a blank opreal disc Mo formar li applied 15 ar erased age Lak Mac OG Extended MS DOS File System UNIX File System Dish Description STITEDEL SAS Media Teal Capacity 143 1 68 180 041 285 696 Byres Conten Bala U93 Write bianina Riegel Meri ba Connection Type External Canhation iD 7 Input a name for your new drive otherwise your drive will be named Untitled 8 Click the Erase button in the bottom right corner of the window aon Disk Utility fire Ad Ger Peron RAID Recs EE Macintosh KD Te piaig b l brett H jl ga l ns sake la appraise forat and Same and Hil S r te Huna K Urne Erie a dad r n in all votes of mar dirk brisg erased and ont large wur bimg TT EWA EI an Wat dk Eramet polo prakt in drar vala Berg peated Erag an optical dint CD AM OVG Dir si mill h in blank ope dine M har mal li kp par w am ora gatiti diit Volume Forman Mac 05 Extended V urealed h Name EC Opis Disk Description HI H GRE VAL Moda Fetal Capacity 149 CR 160 044 055 b Bytes Coamscitson Bure Ut Arie Yates Bradin Connection Tija Cetera Kar neri lana ID 9 Glick Erase
13. the Hard Drive Mac OS Features Advanced internal hard drive suspension system Extra large storage capacity Sleek ultra portable design Easy Plug and Play operation no drivers required USB powered no external adapter necessary Power saving sleep mode One Touch Auto Backup button available only on select StoreJet models Includes Transcend Elite backup and security software LED power data transfer activity indicator System Requirements Desktop or notebook computer with a working USB port One of following Operating Systems USB 3 0 Models USB 2 0 Models e Windows XP e Windows XP e Windows Vista e Windows Vista e Windows 7 e Windows 7 e Linux Kernel 2 6 31 e Linux Kernel 2 4 24 e MacOS X 10 5 only USB 2 0 supported e Mac OS 9 Safety Precautions These usage and safety guidelines are IMPORTANT Please follow them carefully E General Use Carefully unpack the contents of the StoreJet 25 package During operation avoid exposing your StoreJet 25 to extreme temperatures above 55 C or below 5 C Do not drop your StoreJet 25 Do not allow your StoreJet 25 to come in contact with water or any other liquids Do not use a damp wet cloth to wipe or clean the exterior case o Do not store your StoreJet 25 in any of the following environments Direct sunlight o Next to an air conditioner electric heater or other heat sources o In a closed car that is in direct s
14. to prevent accidental format of a different USB drive In the StoreJet Format Utility window click the Refresh button 6 The program will automatically detect the StoreJet 25 drive Di Transcend Strolet Format Utility v1 3 1 E E fx LISE Device lt lt LSB gt gt Store JetTranscend Drive To Formet Whole Hard Disk Capacity 465 762 GB File System NTFS Ww Quick Format Volume Label Transcend 7 Press Start f Transcend stolet Format Utility v1 31 TB USB Device Refresh haesen ewes nnmn n nnn n ee pma mmn a ma m eee HHHH USB gt gt StoreJetTranscend v Drive To Format whole Hard Disk Capacity 455 782 GB File System INTFS 7 Quick Format Volume Label Transcend All data on the selected disk will be erased Please backup all important data to a different drive before Formatting re You sure you want to continue Na Cancel 9 The format process may take a few minutes When complete an O K message will appear in the bottom right hand corner of the window Yolume Label Yolume Label Start Start Close 10 Click the Close button to finish and exit r Windows 7 Vista 1 Download the StoreJet Format Utility from Transcend s online Download Center at www transcend info com downloads 2 When the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 25 3 Plu
15. unlight o In an area with strong magnetic fields or excessive vibration If your Windows computer will not boot while StoreJet 25 is connected please disconnect the StoreJet 25 to your computer first and connect the StoreJet 25 after starting Windows Otherwise refer to your computer s manual and change the BIOS settings to instruct the computer to boot from a different device Backing up Data Transcend does NOT take any responsibility for data loss or damage during operation lf you decide to store data on your StoreJet 25 we strongly advise that you regularly backup the data to a computer or other storage medium E Transporting e Do not pack the StoreJet 25 into luggage without proper padded support Other items in your luggage may damage the drive during travel if it does not have proper protection e Avoid squeezing or compressing the StoreJet 25 e Do not place objects on top of your StoreJet 25 E Power e The StoreJet gets its power directly from your computer s USB port However the power supplied by the USB ports on some older computers does not meet the stable 5V DC power requirements of the StoreJet If your StoreJet does not function properly upon connecting it to your computer please plug BOTH ENDS of the USB Y cable into your computer Both ends of the USB Y cable should be connected to provide ample power to the StoreJet The Power Cable can provide additional power for the StoreJet 25 if necessary SJ25D3
16. uter has all necessary USB 3 0 drivers installed and make sure you plug the USB Cable into the correct port on your computer USB 3 0 ports are usually color coded to differentiate them from USB 2 0 e Linux users may have to configure the StoreJet 25 manually To do this first create a directory for the StoreJet 25 Example mkdir mnt storejet Then mount the StoreJet 25 Example mount a t msdos dev sda1 mnt Storejet J Found New Hardware gt Disk drive SER PM gt AutoPlay GBR _ TRANSCEND G o General options Open folder to view files using Windows Explorer j Use this drive for backup AN using Windows Backup Speed up my system tA A Z aa A AD z d Da n Na YD ND MNE HEAD VE DOST DEW i Set AutoPlay defaults in Control Panel My Computer File Edit View Favorites Tools Help 2 Search Wee Folders Hak Address T My Computer Al Files Stored on This Computer System Tasks cates eral Shared Documents f Administrator s Documents information Da re Add or remove programs isk Dri G Change setting E Hard Disk Drives E Other Places ES Sp Local Disk Cs v Transcend Dv a My Network Places My Documents E Shared Documents Gr Control Panel Note D and G above are example drive letters the letter in your My Computer window may differ 4 Mon6 38PM Central Play Ground New Volume Note New Volume
17. warranty service Transcend will inspect the product and in its sole discretion repair or replace it with a refurbished product or functional equivalent Under special circumstances Transcend may refund or credit the current value of the product at the time the warranty claim is made The decision made by Transcend shall be final and binding upon you Transcend may refuse to provide inspection repair or replacement service for products that are out of warranty and will charge fees if these services are provided for out of warranty products Limitations Any software or digital content included with this product in disc downloadable or preloaded form is not covered under this Warranty This Warranty does not apply to any Transcend product failure caused by accident abuse mishandling or improper usage including use contrary to the product description or instructions outside the scope of the product s intended use or for tooling or testing purposes alteration abnormal mechanical or environmental conditions including prolonged exposure to humidity acts of nature improper installation including connection to incompatible equipment or problems with electrical power including undervoltage overvoltage or power supply instability In addition damage or alteration of warranty quality or authenticity stickers and or product serial or electronic numbers unauthorized repair or modification or any physical damage to the product or evidence of
18. y remove USB Mass Storage Device Drive F 3 A window will appear stating The USB Mass Storage Device device can now be safely removed from the system i Sate To Remove Hardware x The USB Mass Storage Device device can now be safely removed From the system we 12 04 PM _ a i dl VA zz FT x Safe To Remove Hardware The USB Mass Storage Device device can now be safely removed from the computer Ooms JS WARNING To prevent data loss always use this procedure to remove the StoreJet from Windows E Mac OS Drag and drop the Disk icon that represents your StoreJet 25 into the Trashcan Then unplug your StoreJet 25 from the USB port E Linux Execute umount mnt Storejet to un mount the device Then unplug your StoreJet 25 from the USB port Formatting the Hard Drive WARNING Formatting the disk will erase all of the data on your StoreJet 25 You must have Administrator Rights to format in Windows E Windows XP 1 Download the StoreJet Format Utility from Transcend s online Download Center at www transcend info com downloads 2 When the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 25 and run the StoreJetFormatter exe application Plug the StoreJet 25 into an available USB port on a Windows XP computer Unplug all other USB storage devices from your computer This is
19. ye dindan kerda sk e Serdan danana kaya n aa kayan 16 Specifications arennnnennnnnnnnnnnnnnnnnnnnennnnennnnnnnnnnennnnnnnnnennnnennnnennnvennnuen 18 Recycling amp Environmental Considerations 19 Three year Limited Warranty ennnnnnnnnnnnnnnnnnnnennnnnnnnennnnennnnnnnnennnnn 20 Introduction Congratulations on purchasing Transcend s StoreJet 25 This rugged ultra portable high speed USB storage device is the perfect data management system for uploading downloading storing and transferring your data The compact StoreJet 25 is ideal for carrying your files folders documents photos music and videos In addition the StoreJet 25 comes with very useful software that can increase your mobile productivity This User s Manual is designed to help you get the most from your new device Please read it in detail before using the StoreJet 25 Note 1 The SJ25 comes bundled with Transcend Elite which enables the StoreJets One Touch Auto Backup button available on select StoreJet models only See the Elite Software User s Manual for details The Transcend Elite software is also available for download at www transcend info com elite 2 The StoreJet Format Utility only works in Windows Please see the Formatting the Hard Drive section of this manual for more information 3 To use the Mac OSX Time Machine function please format the StoreJet drive to HFS first see Formatting
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