Toshiba International Limited Warranty
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16. 9718008674 96265693202 9718008674 96522429154 9718008674 Allied Computer Services sal 9614727010 9718008674 97444558577 9718008674 97444551608 9718008674 97444424827 9718008674 96612782100 9668008971401 966503285509 9668008971401 96614915329 9668008971401 96824660066 9718008674
17. Toshiba International Limited Warranty Toshiba International Limited Warranty Coverage of the International Limited Warranty a System Warranty Toshiba warrants any Toshiba product System first sold to an end user to be free from defects in components and workmanship under normal use for the duration of the warranty period which is twelve 12 months The warranty period commences on the date of purchase Your original purchase invoice sales receipt showing the date of purchase model number and serial number of the System is your proof of the date of purchase This International Limited Warranty is applicable in all Middle East countries and may be enforced in any Middle East country where Toshiba or its Authorized Service Providers offer warranty service subject to the terms and conditions provided in this International Limited Warranty This International Limited Warranty covers the costs of service parts and labour required to restore your System to full working order Warranty repair services involving language based aspects of your System e g keyboards software may not be capable of being performed in another language than the primary language used in the country where the service request is made Toshiba will at its option repair or replace any defective Systems or parts thereof covered by this International Limited Warranty with new or factory refurbished parts or Systems that are equal to new products in Perform
18. language of the country where service is provided if available will be provided under the terms of this International Limited Warranty 3 Service may be excluded on certain country specific component parts or devices including but not limited to the following batteries power cords floppy disk drive attachment case computer casing modems and PC cards c Accessories and Software Limited Warranty The International Limited Warranty terms and conditions for Toshiba options are those indicated in the International Limited Warranty applicable to Toshiba options Toshiba supplies no warranty either expressed or implied for any pre installed software its quality performance merchantability or fitness for a particular purpose Nor does Toshiba warrant that the functions contained in the software will meet your requirements or that the operation of the software will be uninterrupted or error free As a result unless otherwise stated in writing the software is sold as is Toshiba s only obligations with respect to software distributed by Toshiba under the Toshiba brand name are set forth in the applicable end user license or program license agreement between you and the software developer 1 Product supplied with Recovery Media If your System was supplied with a recovery medium please note that it is important to keep it in a safe place as you may not claim further recovery media and you are responsible for backing up the medi
19. 674 Tel 97444551608 Tel 9718008674 Tel 97444424827 Tel 9718008674 Tel 96612782100 Tel 9668008971401 Tel 966503285509 Tel 9668008971401 Tel 96614915329 Tel 9668008971401 Tel 96824660066 Tel 9718008674 Tel 96614915329 Tel 9718008674 Tel 97142825112 Tel 9718008674 Yemen Union Trading Center Tel 9671219592 Toshiba Global Support Centre Tel 9718008674 8 International Limited Warranty 0 7 b 7 5 LLC 97317564775 9718008674 20222916989 2028000000152 9718008674 96264603666
20. Glee 96614915329 9718008674 97142825112 9718008674 Union Trading Center 9671219592 9718008674 A Land gi 1 Carry In
21. ance A System or part that is repaired or replaced under this International Limited Warranty shall be covered for the remainder of the original warranty period applying to the System or part or for Three 3 months whichever is longer All exchanged parts and Systems replaced under this International Limited Warranty will become the property of Toshiba This International Limited Warranty does not affect your statutory rights b General Terms All the terms and conditions of the Limited Warranty shall apply to this International Limited Warranty However warranty service availability and response times may vary from country to country and Customer may be subject to additional charges and registration requirements in the country of service Under the International Limited Warranty International Limited Warranty 1 Toshiba International Limited Warranty 1 Customer will pay all of the following charges if any incurred by Toshiba to repair Customer s Product 18 Telephone facsimile telex communication charges Import duties taxes tariffs licensing fees for importing of any spare parts and 18 Transport delivery insurance costs incurred in returning the parts to a Toshiba authorized reseller or service provider and the cost of returning the Product to Customer or the location that Customer specifies 2 If replacement of the keyboard is required only English Arabic language keyboards or keyboards in the native
22. e II Type Ill WSVGA 1024 x 600 2 2 4 XGA 1024 x 768 2 2 4 WXGA 1280 x 768 2 2 5 WXGA 1280 x 800 3 3 6 3 3 7 SXGA 1280 x 1024 International Limited Warranty 5 Toshiba International Limited Warranty Pixel fault Pixel fault Pixel fault Screen models Type Type Il Type Ill HD 1366 x 768 3 3 6 SXGA 1400 x 1050 3 3 8 WXGA 1440 x 900 3 3 7 HD 1600 x 900 3 3 8 UXGA 1600 x 1200 4 4 10 HD 1680 x 945 4 4 8 WSXGA 1680 x 1050 4 4 9 FHD 1920 x 1080 5 5 11 5 5 12 WUXGA 1920 x 1200 Obtaining Warranty Service Your Toshiba International Limited Warranty includes a Carry in warranty service In some parts of some countries a Pick up and Return warranty service may be provided The warranty service will be subject to the following terms and conditions 1 Repair service is available for Systems purchased and located within a country where Toshiba or its Authorized Service Providers offer warranty service subject to the terms and conditions provided in this International Limited Warranty Claims under this International Limited Warranty will be honoured only if made within the warranty period Refer to the list with contact information for Toshiba and its Authorized Service Providers in the respective Middle East countries at the end of this booklet Before contacting Toshiba please Check if your System is charged connected to mains and switched on correctly Reset the Syste
23. ect to your System is subject to the following exclusions and limitations a Exclusions This International Limited Warranty does not extend to 1 Any System not manufactured by or for Toshiba or sold to an end user in a country not covered under this International Limited Warranty 2 Any System that has been damaged or rendered defective a as a result of use of the System other than for its normal intended use failure to use the System in accordance with the User s Manual or other misuse abuse viruses or negligence to the System b by the use of parts not manufactured or sold by Toshiba c by modification of the System d as a result of service by anyone other than Toshiba or a Toshiba Authorized Service Provider e by improper transportation or packing when returning the System to Toshiba or a Toshiba Authorized Service Provider or f by improper installation of third party products e g memory expansion cards 3 Any System or parts thereof from which labels or serial numbers have been modified or made illegible International Limited Warranty 3 Toshiba International Limited Warranty 4 Loss of any or damage to programs data or removable storage media You are responsible for saving backing up any programs data or removable storage media Toshiba may opt to replace the System submitted for warranty services with a manufactured System of equal quality and thus any data stored by you on
24. m to its original configuration by removing options and external connections recently installed software may have caused problems please remove these unplug any remote storage devices or other peripherals and remove any floppy disks CD ROMs power cords etc Consult the User s Manual accompanying your System for important tips on how to operate and troubleshoot your System Note down System name model number serial number hardware and software configuration and a description of the problem e g error messages that appear on the screen International Limited Warranty Toshiba International Limited Warranty 4 Call the Toshiba Support Centre in the country where you are located in Toshiba will attempt to resolve warranty issues over the telephone and may require your assistance in performing routine diagnostic procedures in connection with this call Should the Toshiba Support Centre isolate hardware malfunctions on your system you will be provided with an identification number and service instructions by the most convenient means e g fax email voice 5 If your System is eligible for Pick up and Return warranty service Toshiba will arrange pick up of the defective unit from your location repair it and return it back to your location Toshiba will incur all repair logistics and insurance costs in this process only for Middle East Countries 6 Under the terms of Carry in warranty service you will be re
25. ound at Country Bahrain Egypt Iraq Jordan Jordan Kuwait Lebanon Qatar Qatar Qatar Kingdom of Saudi Arabia Kingdom of Saudi Arabia Kingdom of Saudi Arabia Sultanate of Oman Sultanate of Oman United Arab Emirates www toshibame com asplocator Address Internet Al Futtaim Electronics Company LLC Toshiba Global Support Centre El Araby Co for Trading and Manufacturing Toshiba Global Support Centre Toshiba Global Support Centre SCIENTIFIC amp MEDICAL SUPPLIES CO Toshiba Global Support Centre Zuhair Issa Murad amp Son s Co Toshiba Global Support Centre Arabian Business Machines Toshiba Global Support Centre Allied Computer Services sal Toshiba Global Support Centre Mannai Trading Toshiba Global Support Centre Redington Qatar Toshiba Global Support Centre Jarrir Book Store Toshiba Global Support Centre Jarrir Book Store Toshiba Global Support Centre Redington Arabia Toshiba Global Support Centre Arabian Business Machines SA Toshiba Global Support Centre Bahwan IT Toshiba Global Support Centre Bahwan Electronics Toshiba Global Support Centre Al Futtaim Electronics Toshiba Global Support Centre Tel Fax Tel 97317564775 Tel 9718008674 Tel 20222916989 Tel 2028000000152 Tel 9718008674 Tel 96264603666 Tel 9718008674 Tel 96265693202 Tel 9718008674 Tel 96522429154 Tel 9718008674 Tel 9614727010 Tel 9718008674 Tel 97444558577 Tel 9718008
26. quired to deliver your Toshiba System including battery power cord and AC adapter to a Toshiba Authorized Service Provider for warranty repair and arrange for its collection on completion of repair You must prepay any shipping charges taxes or duties associated with transportation of the System to and from the Toshiba Authorized Service Provider In addition you are responsible for insuring the System both for delivery and collection as neither Toshiba nor the company offering warranty service on Toshiba s behalf have any liability for damage or loss in transit Registration Please register your International Limited Warranty now at www toshibame com registration Registration will help us to provide you with speedy service should you need to have your product repaired under warranty and it enables you to receive news about essential updates driver revisions details about new products and special offers to help you get the most from your Toshiba product More detailed information about the Toshiba International Limited Warranty for product can be found on www toshibame com support International Limited Warranty 7 Toshiba Authorized Service Providers Toshiba Authorized Service Providers On the following pages you will find a list of countries and Authorized Service Providers for your first point of contact with Toshiba Toshiba reserves the right to periodically revise this list The most recent list can be f
27. t damages loss of business profits lost savings or other special incidental exemplary or consequential damages whether for breach of warranty contract strict liability tort or otherwise arising out of or resulting from the use of or inability to use the products and or the enclosed written materials even if Toshiba its supplier an authorized Toshiba representative service provider or dealer have been advised of the possibility of such damages or of any claim by any third party Any liability of Toshiba or its supplier which is not excluded shall be limited to the purchase price of the System LCD Screen Policy In order to make the picture on your Toshiba screen appear brilliant and razor sharp a tremendous number of pixels are required Pixel is the name given to the image dots on the screen Each pixel is made up of three sub pixels each of one basic colour red green and blue A 15 inch display with 4 International Limited Warranty Toshiba International Limited Warranty a resolution of 1024 x 768 for example can contain around 768 000 pixels or 2 36 million sub pixels All Toshiba LCD displays are either built with the state of the art Thin Film Transistor TFT or with the ultra bright Clear Super View CSV technology Because of the complex manufacturing process and the tremendous number of pixels it is impossible from a production technology perspective to exclude some pixels on the display from exhibi
28. ting faults and being either permanently off or on i e staying constantly lit or constantly black To avoid such disruptive pixel faults the production of LCD displays at Toshiba is subject to careful quality controls that are based on the strict ISO 13406 2 Fault Class II standard As a manufacturer of high quality LCD displays we want you to receive the best possible quality For this reason we have clearly set out for what type and for how many pixel faults you can expect to be entitled to a repair or replacement of your display The graphic shows you examples of the various types of pixel fault that can occur Structure 1 l of a pixel 3 Sub Pixel wi T i i 1 i Pixel faul type Pixel faul type Il Pixel faul type Ill Apixel is constantly on A pixel is constantly off One of the sub pixels One of the sub pixels is ae seen as a white dot remains black is constantly on or constantly off remains 1Pixel flashing black or flashing The table below indicates the maximum permissible number and type of pixel fault that your Toshiba LCD display can exhibit If you discover more pixel faults regardless of whether they are of types Il or Ill you are entitled to make a warranty claim In such cases please contact the Toshiba Support Centre or your preferred Authorized Toshiba Service Provider in order to make a warranty claim Screen models Pixel fault Pixel fault Pixel fault Type I Typ
29. um 2 Product with System Recovery Option If your System was supplied with the system recovery option it is important to copy the feature preinstalled on your hard disk to either a CD or DVD medium and keep it in a safe place Please refer to the User s Manual for further information 2 International Limited Warranty Toshiba International Limited Warranty 3 Product without Software In case of Systems with no preinstalled Software please notice that no Recovery Media or System Recovery Option are included Depending on the choice of the Operating System only limited features functionality might be available Toshiba disclaims all potential liability for any such reduced functionality Any errors or malfunction resulting out of the installation of an Operating System are not covered by this warranty d Customer Replaceable Units Toshiba may service Customer Replaceable Units such as AC Adapter to end user by shipment Upon receipt by the end user of the replacement part the original part becomes the property of Toshiba If requested by Toshiba the original part should be returned to Toshiba at Toshiba s expense In the event that the original part is not received by Toshiba within fifteen 15 working days following end user s receipt of the shipment instructions end user will be charged the retail value of the replacement part Warranty Exclusions and Disclaimer The International Limited Warranty with resp
30. your original System may become permanently inaccessible to you 5 Consumable parts i e parts that require periodic replacement during the normal course of the System s usage including without limitations product batteries Toshiba is not liable for any transport delivery insurance costs import duties taxes licensing fees and any charges from telephone fax communication as consequence of the failure of the System b Disclaimer of Warranty Except for the express warranty provided and to the extent permitted by applicable law Toshiba its Authorized Resellers or Authorized Service Providers do not issue any warranty or guarantee for your System Toshiba expressly excludes any other liability whether express or implied to the fullest extent allowed by the law In particular but without limit to the generality of the exclusion any implied terms as to merchantability satisfactory quality fitness for a particular purpose and or non infringement of third party rights are excluded whether in contract or tort Any implied warranties that may be imposed by law are limited in duration to the term of the express limited warranty given by Toshiba to the extent permitted by applicable law To the maximum extent permitted by applicable law in no event shall Toshiba or its supplier be liable for 1 damage to or loss or corruption of records programs data or removable storage media or 2 any damages whatsoever including direct or indirec
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