TM-T88V-DT User`s Manual
Contents
1. 5 according to the license terms of each open source software program We provide the source code of the GPL Programs and LGPL Programs until five 5 years after the discontinuation of same model of this printer product If you desire to receive the source code above please contact the customer support for your region You shall comply with the license terms of each open source software program The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com The list of open source software programs included with this printer product and the whole license agreements of each license can be found in the following URL http XXX Xxx xxx xxx licenses For the underlined part in the above URL input each printer s IP address TM T88V DT User s Manual 21 MICROSOFT SOFTWARE LICENSE TERMS Be sure to read these terms before you start using the product If you do not accept any one of the terms do not use the product MICROSOFT SOFTWARE LICENSE TERMS FOR Windows Embedded POSReady7 These license terms are an agreement between y2. User s Manual 23 3 INTERNET BASED SERVICES Microsoft provides Internet based services with the software It may change or cancel them at any time a Consent for Internet Based Services The software features described below connect to Microsoft or service provider computer systems over the Internet In some cases you will not receive a separate notice when they connect You may switch off these features or not use them For more information about these features see http windows microsoft com en US windows7 windows 7 privacy statement highlights By using these features you consent to the transmission of this information Microsoft does not use the information to identify or contact you Computer Information The following features use Internet protocols which send to the appropriate systems computer information such as your Internet protocol address the type of operating system browser and name and version of the software you are using and the language code of the device where you installed the software Microsoft uses this information to make the Internet based services available to you e Auto Root Update The Auto Root Update feature updates the list of trusted certificate authorities You can switch off the Auto Root Update feature e Digital Certificates The software uses digital certificates These digital certificates confirm the identity of Internet users sending X 509 standard encrypted information They also can be us
3. by your local laws SEIKO EPSON CORPORATION and Microsoft exclude implied warranties of merchantability fitness for a particular purpose and non infringement LIABILITY LIMITATIONS You can recover from Microsoft and its affiliates only direct damages up to two hundred fifty U S Dollars U S 250 00 You cannot recover any other damages including consequential lost profits special indirect or incidental damages This limitation applies to e anything related to the software services content including code on third party internet sites or third party programs and e claims for breach of contract breach of warranty guarantee or condition strict liability negligence or other tort to the extent permitted by applicable law It also applies even if Microsoft should have been aware of the possibility of the damages The above limitation may not apply to you because your country may not allow the exclusion or limitation of incidental consequential or other damages 26 TM T88V DT User s Manual 16 EXPORT RESTRICTIONS The software is subject to United States export laws and regulations You must comply with all domestic and international export laws and regulations that apply to the software These laws include restrictions on destinations end users and end use For additional information see www microsoft com exporting ENTIRE AGREEMENT This agreement additional terms including any printed paper license terms that accompa
4. sale kiosk informational or transactional digital signage or similar types of devices and is designed for use solely with a POS Application A POS application is a software application which provides any of the following functions e process sales and service transactions e scan and track inventory e record or transmit customer information e perform related management functions e provide information directly and indirectly to customers about available products and services b Other Software You may use other programs with the software as long as the other programs e directly supports the manufacturer s specific use for the device or e provide system utilities resource management or anti virus or similar protection e Software that provides consumer or business tasks or processes may not be run on the device This includes email word processing spreadsheet 22 TM T88V DT User s Manual database scheduling and personal finance software The device may use terminal services protocols to access such software running on a server Storage Network Use You may also store or install one 1 copy of the software on a storage device such as network server used only to install or run the software on your other POS Systems over an internal network however you must acquire and dedicate an additional license for each separate POS System on or from which the software is installed used accessed displayed or run Except as otherwise pe
5. through the wire saddle on the pole mounting plate Wire saddle Pass each cable through the cable exits at the bottom of the connector cover 3 Ifyou use the product with the optional customer display remove the U shaped part from the connector cover as shown in the illustration blow If you use the product without the optional customer display keep the U shaped part attached 4 Align the tabs on the upper side of the connector cover with the notches on the main body and push the front part of it to click onto the printer cover 5 Hold the lower part of the connector cover align the tabs on the upper side of it with the notches on the main body as shown in the illustration below and push the front part of connector cover to attach it 6 Turn over the main body back on its bottom and make sure the cables are not pinched TM T88V DT User s Manual 11 Turning On Off the TM T88V DT Use the power button See the illustration of Part Names on page 7 to turn on off the TM T88V DT You can also turn on the TM T88V DT through the network The operating system of the TM T88V DT has a standby mode The system can be set so that the standby mode can be turned on and off with the power switch If you turn the unit off wait more than 10 seconds before you turn it on again Q Note Assign the functions to the power button through the operating system or BIOS Forced Termination If you cannot turn the TM T8
6. using the Straight pole Q Note The straight pole does not come out of the display once it is attached to it Be sure of its orientation when attaching it to the display 1 Attach the base with the main body and secure the base with the 3 screws The base and the screws are included in the customer display package See in the illustration below 2 With the end of the straight pole with a hole pointing downward pass the USB cable through the pole See in the illustration below 3 Attach the pole with the display Pass the USB cable through the cable hole See in the illustration below TM T88V DT User s Manual 9 5 Align the dowel hole inside the pole and the dowel on the base and attach the pole with the base See in the illustration below 6 Connect the USB cable with one of the USB connectors Attaching the Connector Cover To protect the cables attach the connector cover in the steps below When the optional customer display unit is not installed attach the connector cover with the U shaped part A CAUTION Be sure to hold both sides of the customer display cover when attaching it or the connector cover may become damaged amp Note When pulling out the cables whose connectors do not lock themselves USB cables and Line Out cable from the cable exits on the back fix the cables with the wire saddle to prevent the cables from coming off 10 TM T88V DT User s Manual 1 Pass the interface cables
7. 8V DT off using applications or the operating system you can execute forced termination as a last resort Keep pressing the power switch for approximately 4 seconds until the TM T88V DT is turned off Be careful when forced termination is executed all unsaved data is lost Printer Reset Button Press this button See the illustration below with a pointed object such as a pen to reset the printer unit Printer Operation Installing the Roll Paper Follow the steps below to install the roll paper If you want to change the paper width by using the roll paper guide see Changing the Paper Width on page 14 1 Press the cover open button to open the roll paper cover Cover open button 12 TM T88V DT User s Manual Remove the used roll paper core if any and insert the roll paper The illustration below shows the correct direction of the paper 2 and close the roll paper cover as shown in the 7 Pull out some paper Tear off the paper as shown in the illustration below illustration below 3 4 TM T88V DT User s Manual 13 Feeding Paper Press the Feed button See the illustration of Part Names on page 7 to feed the paper Changing the Paper Width If a roll paper guide is included with your printer you can change the paper width from 80 mm to 58 mm by installing the roll paper guide Follow the steps below to change the paper width A A CAUTION If you once change the paper
8. Canadian Users This Class A digital apparatus complies with Canadian ICES 003 A l intention des utilisateurs canadiens Cet appareil num rique de classe A est conforme a la norme canadienne NMB 003 Caution All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein While every precaution has been taken in the preparation of this book Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson A
9. EPSON EXCEED YOUR VISION TM T88V DT User s Manual EMC and Safety Standards Applied The following standards are applied only to the printers that are so labeled EMC is tested using the Epson power supplies Product Name TM T88V DT The following standard is applied only to the units that are so labeled WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures The connection of a non shielded interface cable to this device will invalidate the EMC standards of this device You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For
10. For both Microsoft products and non Microsoft products you should consult the license agreement accompanying the applicable product or contact the applicable licensor to determine whether use of Remote Assistance or Remote Desktop is permitted without an additional license Font Components While the software is running you may use its fonts to display and print content You may only e embed fonts in content as permitted by the embedding restrictions in the fonts and e temporarily download them to a printer or other output device to print content Icons images and sounds While the software is running you may use but not share its icons images sounds and media VHD BOOT Additional copies of the software created using the software s Virtual Hard Disk functionality VHD Image may be pre installed on the physical hard disk of the device These VHD Images may only be used for maintaining or updating the software installed on the physical hard disk or drive If the VHD Image is the only software on your device it may be used as the primary operating system but all other copies of the VHD Image may only be used for maintenance and updating Multiplexing Hardware or software you use to e pool connections e reroute information or e reduce the number of devices or users that directly access or use the software sometimes referred to as multiplexing or pooling does not reduce the number of licenses of any type that you need TM T88V DT
11. USB External x 6 Compliance USB 2 0 Serial x 1 D sub 9 pin male VGA x 1 D sub 15 pin female DisplayPort x 1 Standard DisplayPort connector 20 pin female Drawer x 1 RJ12 6 pin Audio functions Sound can be output to the built in soeaker External line out is provided RTC CMOS Backup battery Lithium secondary battery for RTC backup Speaker Built in monaural speaker Printer unit TM T88V 80 mm 300 mm s Thermal receipt printer Software BIOS AMI BIOS ACPI 2 0 APM 1 2 Plug amp Play ready Operating system Windows Embedded POSReady7 Device control software ePOS Device USB port controller thin client connection supported Power supply Dedicated AC adapter AC adapter T Model M284A DC 24 V 4 2 A Current consumption 12 2 W when not printing 54 0 w when printing Temperature Operating 5 to 40 C 41 to 104 F Storage 10 to 50 C 14 to 122 F Humidity Operating 10 to 90 RH No condensation Storage 10 to 90 RH No condensation Overall dimensions 145 x 279 x 183 mm 5 71 10 98 x 7 2 H x W x D Base unit only Rear cover included Weight Mass Approx 2 8 kg 6 16 Ib The storage capacity differs depending on the model 20 TM T88V DT User s Manual Open Source Software License 1 2 3 4 5 This printer product includes open source software programs listed in Section
12. ad to fire The equipment must be installed near the power outlet and the outlet must be easily accessible in case of emergency Be sure that your AC cable meets the relevant safety standards and includes a power system ground terminal PE terminal TM T88V DT User s Manual 3 Handle the AC cable with care Improper handling of the AC cable may cause fire hazard or electric shock e Donot modify or attempt to repair the cable Do not place any heavy object on top of the cable Avoid excessive bending twisting and pulling of the cable Do not place the cable near heating equipment Check that the plug is clean before plugging it in Be sure to push the prongs all the way in Do not use a damaged cable Regularly remove the power plug from the outlet and clean the base of the prongs and between the prongs If you leave the power plug in the outlet for a long time dust may collect on the base of the prongs causing a short and fire Do not attempt to open or disassemble the internal lithium battery This could result in burns or release of hazardous chemicals Do not charge or leave the internal lithium battery in a hot place such as near a fire or on a heater because it could overheat and ignite Do not block the openings of this product The product overheats and fire may result e Do not place the product in an unventilated narrow location such as a bookshelf e Donot place the product on carpet or bedding e Donot cover the pro
13. components of the NET Framework NET Components You may conduct internal benchmark testing of those components You may disclose the results of any benchmark test of those components provided that you comply with the conditions set forth at go microsoft com fwlink LinkID 66406 Notwithstanding any other agreement you may have with Microsoft if you disclose such benchmark test results Microsoft shall have the right to disclose the results of benchmark tests it conducts of your products that compete with the applicable NET Component provided it complies with the same conditions set forth at go microsoft com fwlink LinkID 66406 6 SCOPE OF LICENSE The software is licensed not sold This agreement only gives you some rights to use the software Microsoft reserves all other rights Unless applicable law gives you more rights despite this limitation you may use the software only as expressly permitted in this agreement In doing so you must comply with any technical limitations in the software that only allow you to use it in certain ways For more information see www microsoft com licensing userights You may not e work around any technical limitations in the software e reverse engineer decompile or disassemble the software except and only to the extent that applicable law expressly permits despite this limitation e make more copies of the software than specified in this agreement or allowed by applicable law despite this limitati
14. d paper Controlling the Speaker Volume You can control the speaker volume with the speaker volume control on the operating system on the computer Changing the Orientation of the Optional Customer Display Hold the main body with your hand and move the optional customer display to change the direction or angle Make sure to move it in their mobile range only A CAUTION Do not rotate the customer display with excessive force Doing so may break the customer display The mobile range of the display is as follows See the illustration below a Display tilt Maximum angle of 48 4 levels 5 positions b Display rotation Maximum angle of 300 c Arm rotation Maximum angle of 270 L shaped pole only 16 TM T88V DT User s Manual Securing the Product You can secure the product to the installation surface with optional affixing tape hook and loop fastener four pairs Model DF 10 following the steps below 1 Prepare four pairs of affixing tape 2 Turn over the product so that you can see its bottom 3 With two pieces of the affixing tape combined peel off the backing paper of a pair on one side and paste it to one of the specified positions on the bottom of the product Illustration below shows the positioning lines for pasting the pieces of the affixing tape 4 Inthe same way paste other three pairs of tape in the specified positions 5 Peel off the backing paper of each pair on the other side of
15. duct with a blanket or tablecloth Do not connect a telephone line to the drawer kick connector of the printer The telephone line or printer may become damaged Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire A CAUTIONS 4 Main body If you turn off the TM T88V DT wait more than 10 seconds before you turn it on again If the TM T88V DT is turned on without an interval it may not start up normally Do not connect the unit to power outlets that are close to devices that generate voltage fluctuations or electrical noise In particular stay clear of devices that use large electric motors Otherwise the TM T88V DT may malfunction Do not use this product with any voltage other than the specified one Doing so may lead to fire Always connect the AC cable to the AC inlet of the AC adapter T before plugging it into the power outlet Be sure to push the plug of the AC cable all the way into the AC inlet of the AC adapter T Always unplug the AC cable from the power outlet before unplugging it from the AC inlet of the AC adapter T When disconnecting the AC cable hold the plug firmly Do not tug on the cable itself Do not connect the cables in ways other than those specified in this manual Different connections may cause equipment damage or fire Make sure that the total power requirements of all devices receiving power from this product do not exceed the power limitation Otherwi
16. eature for the first time Once a year you may need to re connect to Microsoft to update it For more information go to www office microsoft com en us assistance HA010397891033 aspx You may choose not to use this feature e Windows Media Digital Rights Management Content owners use Windows Media digital rights management technology WMDRM to protect their intellectual property including copyrights This software and third party software use WMDRM to play and copy WMDRM protected content If the software fails to protect the content content owners may ask Microsoft to revoke the software s ability to use WMDRM to play or copy protected content Revocation does not affect other content When you download licenses for protected content you agree that Microsoft may include a revocation list with the licenses Content owners may require you to upgrade WMDRM to access their content Microsoft software that includes WMDRM will ask for your consent prior to the upgrade If you decline an upgrade you will not be able to 24 TM T88V DT User s Manual access content that requires the upgrade You may switch off WMDRM features that access the Internet When these features are off you can still play content for which you have a valid license e Windows Media Player When you use Windows Media Player it checks with Microsoft for e compatible online music services in your region e new versions of the player and e codecs if yo
17. ed to digitally sign files and macros to verify the integrity and origin of the file contents The software retrieves certificates and updates certificate revocation lists using the Internet when available e IPv6 Network Address Translation NAT Traversal service Teredo This feature helps existing home Internet gateway devices transition to IPv6 IPv6 is next generation Internet protocol It helps enable end to end connectivity often needed by peer to peer applications To do so each time you start up the software the Teredo client service will attempt to locate a public Teredo Internet service It does so by sending a query over the Internet This query only transfers standard Domain Name Service information to determine if your computer is connected to the Internet and can locate a public Teredo service If you e use an application that needs IPv6 connectivity or e configure your firewall to always enable IPv6 connectivity by default standard Internet Protocol information will be sent to the Teredo service at Microsoft at regular intervals No other information is sent to Microsoft You can change this default to use non Microsoft servers You can also switch off this feature using a command line utility named netsh e Information Rights Management The software contains a feature that allows you to create content that cannot be printed copied or sent to others without your permission You may need to connect to Microsoft to use this f
18. efore handling the product WARNING Warnings must be observed carefully to avoid serious bodily injury A CAUTION Cautions must be observed to avoid minor injury to yourself damage to your equipment or loss of data Q Note Notes have important information and useful tips on the operation of your product Safety Precautions A WARNINGS Turnoff the TM T88V DT immediately and unplug the AC cable if the TM T88V DT produces smoke a strange odor or unusual noise Continued use may lead to fire or electric shock Contact your dealer or an Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock Never insert or disconnect the power plug with wet hands Doing so may result in severe shock Be sure to use the specified power source EPSON AC adapter T model M284A Connection to an improper power source may cause fire Do not allow foreign objects to fall into this product Penetration by foreign objects may lead to fire or shock If water or other liquid spills into this product turn off the TM T88V DT unplug the AC cable of the TM T88V DT immediately and then contact your dealer or an Epson service center for advice Continued use may lead to fire or shock Do not place multiple loads on the power outlet wall outlet Overloading the outlet may le
19. ened with an alcohol solvent ethanol or IPA as shown in the illustration Epson recommends cleaning the thermal head periodically generally every 3 months to maintain receipt print quality 18 TM T88V DT User s Manual Troubleshooting No lights on the control panel Check whether the DC cable and AC cable are correctly connected to the printer and the power outlet Error LED on with no printing 4 Check whether the roll paper cover is closed If it is open close it 1 If the Paper LED is on check whether the roll paper is correctly installed and any roll paper remains Error LED flashing with no printing 4 Check whether a paper jam has occurred If the paper is jammed remove the jammed paper referring to Removing Jammed Paper page 15 and install the roll paper correctly I Printing stops if the head overheats and resumes automatically when it cools 1 For other cases turn the printer off and turn it back on after 10 seconds TM T88V DT User s Manual 19 Specifications Item Specification CPU Available CPU Intel Atom N2800 1 MB Cache 1 86 GHz Memory Main memory 4 GB DDR3 1066 SO DIMM slot BIOS ROM SPI Flash 4 MB Chip set Intel NM10 Video controller Built in CPU Backing storage SATA SSD 16 GB 32 GB Interface Ethernet 1OBASE T 100BASE TX 1000BASE T 1port RJ 45 Support Wake On LAN Network boot
20. in green Power is on Off Power is off Error On in orange Offline Flashing in orange An error has occurred Off In normal operation Paper On in orange Roll paper near end Paper Flashing in orange Waiting for self test printing to be continued or in macro execution ready state 160 ms intervals Off Paper is adequote Storage access On in green Access to storage Status Green Orange On Flashing with approx Booting 1 s intervals On Off in normal operation Flashing with approx Off Standby 1 s intervals Off Off Power is off On Flashing with approx CPU is high in temperature Excluding during paper feed using the Feed button a self test and an error state Feed button This feeds the paper TM T88V DT User s Manual 7 Connecting External Devices and the AC Adapter Removing the Connector Cover A CAUTION Be sure to push the lower part of both sides of the connector cover inward when attaching removing it or the connector cover may become damaged To connect external devices first remove the connector cover following the steps below Push the connector cover down while pushing the lower part of the both sides of it inward to detach the hooks from the printer case Connecting External Devices and the AC Adapter A CAUTION Be sure to use the specified AC adapter AC adapter T Model M284A Connection to an improper power source may cau
21. ny the software and may modify or replace some or all of these terms and the terms for supplements updates Internet based services and support services that you use are the entire agreement for the software and support services 18 APPLICABLE LAW a United States If you acquired the software in the United States Washington state law governs the interpretation of this agreement and applies to claims for breach of it regardless of conflict of laws principles The laws of the state where you live govern all other claims including claims under state consumer protection laws unfair competition laws and in tort b Outside the United States If you acquired the software in any other country the laws of that country apply 17 TM T88V DT User s Manual 27 Printed in China
22. on e publish the software for others to copy e rent lease or lend the software or e use the software for commercial software hosting services 7 BACKUP COPY You may make one backup copy of the software You may use it only to reinstall the software TM T88V DT User s Manual 25 10 11 12 13 14 15 DOCUMENTATION Any person that has valid access to your computer or internal network may copy and use the documentation for your internal reference purposes NOTICE ABOUT THE H 264 AVC VISUAL STANDARD THE VC 1 VIDEO STANDARD THE MPEG 4 VISUAL STANDARD AND THE MPEG 2 VIDEO STANDARD This software includes H 264 AVC VC 1 MPEG 4 Part 2 and MPEG 2 visual compression technology MPEG LA L L C requires this notice THIS PRODUCT IS LICENSED UNDER THE AVC THE VC 1 THE MPEG 4 PART 2 VISUAL AND THE MPEG 2 VIDEO PATENT PORTFOLIO LICENSES FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO DECODE AVC VC 1 MPEG 4 PART 2 AND MPEG 2 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON COMMERCIAL ACTIVITY OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE SUCH VIDEO NONE OF THE LICENSES EXTEND TO ANY OTHER PRODUCT REGARDLESS OF WHETHER SUCH PRODUCT IS INCLUDED WITH THIS PRODUCT IN A SINGLE ARTICLE NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE WWW MPEGLA COM PRODUCT SUPPORT Contact SEIKO EPSON CORPORATION f
23. or support options Refer to the support number provided with the device PROOF OF LICENSE If you acquired the software on the device or on a disc or other media a genuine Certificate of Authenticity label with a genuine copy of the software identifies licensed software To be valid this label must be affixed to the device or included on or in SEIKO EPSON CORPORATION s software packaging If you receive the label separately it is not valid You should keep the label on the device or packaging to prove that you are licensed to use the software To identify genuine Microsoft software see http www howtotell com TRANSFER TO A THIRD PARTY You may transfer the software only with the device the Certificate of Authenticity label and these license terms directly to a third party Before the transfer that party must agree that these license terms apply to the transfer and use of the software You may not retain any copies of the software including the backup copy NOT FAULT TOLERANT The software is not fault tolerant SEIKO EPSON CORPORATION installed the software on the device and is responsible for how it operates on the device NO WARRANTIES FOR THE SOFTWARE The software is provided as is You bear all risks of using it Microsoft gives no express warranties guarantees or conditions Any warranties you receive regarding the device or the software do not originate from and are not binding on Microsoft or its affiliates When allowed
24. ou and SEIKO EPSON CORPORATION Please read them They apply to the software included on this device The software also includes any separate media on which you received the software The software on this device includes software licensed from Microsoft Corporation or its affiliate The terms also apply to any Microsoft e updates e supplements e Internet based services and e support services for this software unless other terms accompany those items If so those terms apply If you obtain updates or supplements directly from Microsoft then Microsoft and not SEIKO EPSON CORPORATION licenses those to you As described below using the software also operates as your consent to the transmission of certain computer information for Internet based services By using the software you accept these terms If you do not accept them do not use the software Instead contact SEIKO EPSON CORPORATION to determine its return policy for a refund or credit If you comply with these license terms you have the rights below 1 USE RIGHTS Use The software license is permanently assigned to the device physical hardware system with which you acquired the software You may only use the software on that device 2 ADDITIONAL LICENSING REQUIREMENTS AND OR USE RIGHTS a Specific Use You may use the software with a point of service POS application A POS System means an Embedded System that performs functions substantially similar to that of a point of
25. pproved Products by Seiko Epson Corporation Depending on the area the interface cable may be included with the product If so use that cable Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved products Windows is a registered trademark of Microsoft Corporation EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries regions Other product and company names used herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies Epson disclaims any and all rights in those marks NOTICES The contents of this manual are subject to change without notice Copyright 2013 by Seiko Epson Corporation Nagano Japan 2 TM T88V DT User s Manual Precaution on MICROSOFT SOFTWARE LICENSE TERMS Be sure to read MICROSOFT SOFTWAE LICENSE TERMS at the back of this manual before you start using the product If you do not accept any one of the terms do not use the product Important Safety Information This section presents important information intended to ensure safe and effective use of this product Read this section carefully and store it in an accessible location Key to Symbols The symbols in this manual are identified by their level of importance as defined below Read the following carefully b
26. reful of the autocutter blade of the printer Connecting an outdoor overhead LAN cable directly to your product may lead to lightning damage If you need to connect such a cable to your product the cable must be protected against an electrical surge between the cable and your product You should avoid connecting your product to a non surge protected outdoor overhead LAN cable 4 Optional customer display Do not use excessive force to rotate the customer display or to change the angle of it Doing so may break the customer display or the support Caution Labels The caution labels on the product indicate the following precautions A A CAUTION Do not touch the thermal head and the frame on its side because it can be very hot after printing AA CAUTION Touching the manual cutter may cause injury Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability Because this product was not intended for use in applications requiring extremely high reliability safety such as aerospace equipment main communication equipment nuclear power control equipmen
27. rmitted by Remote Assistance features described above a license for the software may not be shared or used concurrently on different POS Systems Device Connections You may use terminal services protocols to connect the device to a server running business task or processes software such as email word processing scheduling or spreadsheets You may permit a maximum of twenty 20 computers or other electronic devices each a Device to connect via Server Message Bloc SMB to the POS System to utilize one or more of the following services of the software File Services Print Services Internet Information Services Internet Connection Sharing and telephony services The twenty connection maximum includes any indirect connections made through multiplexing or other software or hardware which pools or aggregates connections Unlimited inbound connections are allowed via TCP IP Transmission Control Protocol TCP and the Internet Protocol IP Remote Desktop Remote Assistance The software may contain Remote Assistance and Remote Desktop technologies that enable the software or other applications installed on the POS System to be used remotely between two or more computing devices even if the software or application is installed on only one POS System You may use Remote Assistance and Remote Desktop with all Microsoft products provided however use of these technologies with certain Microsoft products may require an additional license
28. se the product may become damaged See the Specifications of the TM T88V DT Technical Reference Guide for detailed information on the power capacity of the product 4 TM T88V DT User s Manual Be sure to use this product with the connector cover attached If it is not attached foreign objects may enter this product causing fire or equipment damage Do not use the product in locations subject to high humidity or dust levels Excessive humidity and dust may cause paper jams and other problems such as fire or electric shock Do not use the product where inflammable fumes of gasoline benzine thinner or other inflammable liquids may be in the air Doing so may cause an explosion or fire Be careful when transporting opening and incinerating the package You may cut your finger on the edge of the cardboard Be sure to set this product on a firm stable horizontal surface The product may break or cause injury if it falls Never clean the product with alcohol benzine thinner or other such solvent Doing so may damage or break parts made of plastic or rubber To ensure safety unplug this product before leaving it for an extended period Do not stand on or place heavy objects on top of this product Equipment may fall or collapse causing breakage and possible injury The print head can be very hot during and immediately after printing If you need to touch it wait until it cools down Touching it before that may cause burns Be ca
29. se fire or shock Q note The green identification tape on the cable of the AC adapter is for distinguishing the AC adapter T from another AC adapter in connection with another product The tape has no meaning for the TM T88V DT 1 Make sure the product is turned off 2 Connect each interface cable to the connectors on the back of the product For the position and shape of each connector see the illustration below DC Input DisplayPort Ethernet Line Out VGA 3 Connect the AC cable to the AC adapter 8 TM T88V DT User s Manual 4 Connect the DC cable of the AC adapter to the power supply connector on the product 5 Insert the AC cable plug into a power outlet Attaching the Optional Customer Display If you use the product with the optional customer display follow the steps below to attach customer display If you use the product without the customer display skip this section and go to Attaching the Connector Cover When using the L shaped pole 1 Attach the base with the main body and secure the base with the 3 screws The base and the screws are included in the customer display package See in the illustration below Pass the USB cable through the cable hole See in the illustration below Align the dowel hole inside the pole and the dowel on the base and attach the pole with the base See in the illustration below 4 Connect the USB cable with one of the USB connectors When
30. t or medical equipment related to direct medical care etc please make your own judgment on this product s suitability after a full evaluation TM T88V DT User s Manual 5 Recycling the Batteries The batteries must be recycled or disposed of properly The lithium ion battery is recyclable At the end of its useful life under various state and local laws it is illegal to dispose of this battery into your municipal waste stream Please call 1 800 8 BATTERY for information on how to recycle this battery Unpacking The following items are included with the standard specification printer If any item is damaged contact your dealer I Printer Q Connector cover T AC adapter T Model M284A Q Recovery Disc T AC cable Q Roll paper guide O Screw Q Roll paper J User s Manual this manual 1 The green identification tape on the cable of the AC adapter is for distinguishing the AC adapter T from another AC adapter in connection with another product The tape has no meaning for the TM T88V DT 2 The shape varies between models and areas 3 May not be included depending on the printer model 4 The paper width depends on the printer model Downloading Drivers Utilities and Manuals The latest versions of drivers utilities and manuals can be downloaded from one of the following URLs For customers in North America go to the following web site http www epsonexpert com and follow the on screen instr
31. the affixing tape turn over the product back on its bottom and place and secure it firmly to the installation surface Positions to paste ___ affixing tape Affixing tape positioning Affixing tape positioning lines lines a 0 7 a gL LDS s oe Affixing tape positioning Affixing tape positioning lines ANNAONONNNN000N0000 lines Security Hook You can attach a commercially available security wire to the security hook Security hook TM T88V DT User s Manual 17 Cleaning Cleaning the Printer Case Be sure to turn off the printer and wipe the dirt off the printer case with a dry cloth or a damp cloth A CAUTION Never clean the product with alcohol benzine thinner or other such solvents Doing so may damage or break the parts made of plastic and rubber Cleaning the Display Wipe away the dirt with a cloth that is dry or slightly moistened with ethanol or isopropyl alcohol Cleaning the Thermal Head A A CAUTION After printing the thermal head and the frame on its side indicated in the circle in the illustration below can be very hot Be careful not to touch it and to let it cool before you clean it Do not damage the thermal head by touching it with your fingers or any hard object Turn off the printer open the roll paper cover and clean the thermal elements of the thermal head with a cotton swab moist
32. uctions For customers in other countries go to the following web site http download epson biz com service pos Downloading the Latest Version of the Software To recover the software installed in the product use the recovery disc that came with the product For the recovery procedure see the TM T88V DT Technical Reference Guide The software may have been updated after shipping therefore after the recovery it is recommended to update the software to the latest version For obtaining the latest version of the software check the following URL http pos epson com developers Installing the Product You can install the product only horizontally Installing Applications To install commercially available applications consult your dealer 6 TM T88V DT User s Manual Part Names Control panel Roll paper cover Power LED Cutter cover Error LED Storage access LED Green Paper LED Status LED Orange Status LED Green Feed button Printer reset button Connector cover Power button Cover open button Control Panel The control panel has the D power LED Error LED Paper LED and Feed button LED Indicators The main body also has 3 LED indicators Storage access LED green Status LED orange and Status LED green Each LED indicator on the control panel and main body indicates the following LED Color and status Meaning Power On
33. ur computer does not have the correct ones for playing content You can switch off this last feature For more information go to go microsoft com fwlink LinkId 51331 e Windows or Microsoft Update Feature Windows Update Feature This is an optional feature that you can enable by selecting the Opt In dialogue box Once enabled this feature automatically connects to Microsoft or service provider computer systems over the internet to provide updates from Microsoft to your software and Runtime In some cases you will not receive a separate notice when they connect Standard information about your computer is sent each time the feature connects Standard computer information may include your Internet Protocol address the type of operating system browser and name and version of the software you are using and the language code of the device where you installed the software Microsoft uses this information to make the Internet based service available to you You may switch off this feature or not use it By using this feature you consent to the transmission of this information Microsoft does not use the information to identify or contact you 4 BENCHMARK TESTING You must obtain Microsoft s prior written approval to disclose to a third party the results of any benchmark test of the software However this does not apply to the Microsoft NET Framework see below 5 MICROSOFT NET FRAMEWORK BENCHMARK TESTING The software includes one or more
34. width from 80 mm to 58 mm you cannot change it back to 80 mm You can change the paper width either on the TM T88V DT or through the Network using the TM T88V utility 1 Secure the roll paper guide to the hole with the enclosed screw as shown in the illustration below Hole 2 Paste the enclosed 2 strips along the roll paper guide on the bottom of the roll paper holder Make sure the space between the top edge of strip and the groove in the roll paper guide indicated in the circle in the illustration below is 0 5 mm or less 14 TM T88V DT User s Manual 3 Install the roll paper correctly 4 Close the roll paper cover Removing the Jammed Paper When a paper jam occurs never pull out the paper forcibly Open the roll paper cover and remove the jammed paper AA CAUTION Do not touch the thermal head and the frame on its side indicated in the circle in the illustration below because it can be very hot after printing Y If the roll paper cover does not open follow the steps below 1 Turn off the printer 2 Slide the cutter cover toward the front to open it as shown in the illustration below Cutter cover TM T88V DT User s Manual 15 3 Turn the knob until you see a triangle mark in the opening This returns the cutter blade to the normal position There is a label near the cutter to assist you Triangle mark 4 Close the cutter cover 5 Open the roll paper cover and remove the jamme
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