Recall Software™ Outboard Units
Contents
1. Neve Recall Version 5 5 Build 080509 Copyright C AMS Neve Ltd 2009 Displays the current version of Recall software Click OK to close Page 17 88 Outboard Recall Issue 4 1 9 Firmware Upgrades In order to get the most from your Neve unit the latest firmware should be installed Upgrading your software is a simple process with on screens prompts to guide you Start the Recall software Centre window en 3 E e On the main screen right click the window title bar Mac users select About Reca E its Reca l l A Ge ee e Click Upgrade Firmware Selection of Units to e Select the file to transfer 8816M 8816S Update dinme You will be prompted about removing other units Please Ensure that ONLY the Unit to be Updated is Connected After Disconnection of Other Units Wait for 10 Seconds before Pressing OK Neve Recall ERRORII When updating units only the unit that is being updated should be Invalid Unit Type s or More than ONE Unit Connected to USB connected via USB Please Try Again All other units should have their USB disconnected Even if you are updating two units of the same model they should be connected individually and updated in two separate operations If more than one unit is connected via USB when the Update is about to be performed a screen will prompt you to disconnect the other units Update 8803 Unit Firmware A prompt screen will confirm the2. all settings are recalled the screen will display Unit Reset If required switch to another unit using the drop down menu Page 15 88 Outboard Recall Issue 4 1 7 Audio Routing Screen on the 8801 When an 8801 Channel Strip unit is connected you can select Audio Routing in the unit s right click menu Mac users CTRL mouse click to display the Audio Routing Screen This enables the various processing items EQ DYN LPF etc to be switched in and out of the audio path by dragging and dropping with the mouse As soon as a new item is inserted in the Channel Path or the Dynamics Sidechain the unit is updated accordingly Similarly if the order of processing is changed on the unit these changes will be immediately reflected on this screen The Channel Path is shown on the first row with the Side Chain directly below All the Available ie bypassed processing items are shown beneath these two rows Items can be switched in three ways e To enable an item drag it from the Available area to the Channel Path area e To insert the item into the side chain drag it into the Side Chain area e To disable an item drag it into the Available area On the right of the screen a panel shows the current order of the processing items EQ Dynamics Compressor Gate and Insert To reorder the EQ DYN INS units drag the icons to their desired position within this panel To view another 8801 Audio Rout
3. system The location of the file will have been selected when the Recall was stored and can be anywhere within the computer filing system but will typically be in a Recall folder or a Session folder Load Store E Before opening a file it is possible to click on a filename and a tool tip will Look in 88 x recalls y show which units are contained within the file E al If there is a difference between the units within a Recall file and the physical E on up Neve Recall Store 881655 8804MM 880455 E straigl8801right 8803bottom 8803middle 8803top Units currently connected and selected when a file is opened then the Mismatch screen will open see below File name down off Files of type Recall Store Files txt v C Open as read only Reload Store _ _ ____JJJJJ Reload Store will automatically load the last Recall file that was loaded Reload Store Mismatch Screen The mismatch screen will be shown when there is a discrepancy between the contents of the loaded file and the attached units and re select another file or atched units will be shown with ar The left side shows the unit data contained within the file the right shows 8803Guitar 5509 Rass which units are currently connected via USB 8803Piano Matching units are shown with a green tick and the mismatched units are shown with a red cross In the example shown left an 8803 named Bass is present on
4. 88 Outboard Recall Issue 4 1 A Neve Recall Software User Manual for Outboard Units 8801 8803 8804 8816 amp 2254 R 527 377 Issue 4 1 Page 1 88 Outboard Recall Issue 4 1 Health amp Safety Notice For your own safety and for the protection of others please observe the following safety instructions Read these instructions Keep these instructions Heed all safety warnings Do not use near water Clean only with a dry cloth Do not install near heat sources Do not block ventilation openings Protect the power cord Only use accessories specified by the manufacturer Unplug when unused for long periods of time Refer all servicing to qualified personnel only 2009 AMS Neve Ltd own the copyright of all information and drawings contained in this manual which are not to be copied or reproduced by any means or disclosed in part or whole to any third party without written permission As part of our policy of continual product improvement we reserve the right to alter specifications without notice but with due regard to all current legislation Disclaimer The information in this manual has been carefully checked and is believed to be accurate at the time of publication However no responsibility is taken by us for inaccuracies errors or omissions nor any liability assumed for any loss or damage resulting either directly or indirectly from use of
5. all Neve Recall Information Click Next Please visit http www ams neve com and register your product today to receive the latest updates and support on Neve Recall AMS Neve Ltd http www ams neve cor Click Next to continue fo pleye Hera i Once the install has successfully completed click Close Installation Complete The software will now be ready to use and will be accessible from Start Ep ate acreage gee Menu Programs Neve Recall Neve Recall or from the Recall icon Click Close to exit on the Desktop Page 6 88 Outboard Recall Issue 4 1 Installation for Mac 080 Install Neve Recall Select Destination a installation Type installing 4 en Welcome to the Mac OS X Installation Program You will be guided through the steps necessary to install this software Install Neve Recall introduction 6 Select Destination NA installation Type Installing this software requires O bytes of additional space 000 Select a destination volume to install the Neve Recall re Install Neve Recall You have selected to install this software on the volume Disk 1 YM O Introduction Select Destination O Installation Type installing ee Click Upgrade to perform a basic installation of this software package on the volume Disk1 Install Neve Recall Upgrade O Introductio
6. ana 14 RECANO CMC Fader anita aaa arcaicas 15 7 Audio Routing Screen ON the OO dina A AA AAA A 16 B MENUDO SOMO visi 17 CONTE WINdOW Sanrio 17 Update FUMWar C ima a ida mios 17 S804 PrS POSE Set NOS rai AAA 17 Enable TACNE MOU orana N E A E E E A E ada aes 17 ADONC REGA apa edo ccoo a caes 17 Firmware Upgrade Sri ai aia 18 SElCCting a File Or TENSO ai AAA AO 18 Pile DOWNIOAIIA daa 19 Corrupted OF Old Frw ale scada anta 19 Page 3 88 Outboard Recall Issue 4 1 1 Introduction Recall Software The AMS Neve Recall system is a simple and straightforward way of storing and recalling the settings of the Neve 88 series of analogue units and the 2254 R compressor using a PC or Mac based on the award winning 88R console This makes it possible to switch seamlessly between projects or recall settings ready for mixing On recalling a mix all switch parameters are instantly reset by the computer rotary controls and faders are matched to settings on screen Setups This can include one or more 8801 8803 8804 8816 and 2254 R units up to a total of 16 units in any combination If the units are connected via a USB hub a powered hub must be used not a passive one The Recall system automatically finds all of the units that are connected via the USB hub If two units of the same model are connected they will need to be set to different names see Naming Units Screen Resolution The minimum s
7. creen display resolution is 1024 x 768 If it is set to less than this the user has the option to either e Let Recall temporarily change the setting to 1024 x 768 while Recall is running when Recall is closed it will revert to the previous setting or e Keep the existing screen resolution and run Recall The software will still function at a lower screen resolution but some areas of the window may not be visible Operating System The following operating systems are supported e Microsoft Windows 2000 SP4 or greater e Microsoft Windows XP SP2 or greater e Apple Mac OSX 10 3 9 or greater Page 4 88 Outboard Recall Issue 4 1 2 Software Installation Installation for PC i Neve Recall 5 Neve Recall Welcome to the Neve Recall Setup Wizard E A The installer will guide you through the steps required to install Neve Recall on your computer Click Next to continue WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law Cancel Previous i Neve Recall License Agreement Please take a moment to read the license agreement now If you accept the terms below click I Agree then Next Otherwise click Cancel By using this software you agree to AMS Neve s t
8. ed by the button turning red Clicking on the unit again will return it to green status ready to form part of the Recall Store When satisfied with the selection click on GO This will take you to the Recall Store Load screen Page 8 88 Outboard Recall Issue 4 1 4 Creating a Store Create Store Load Store Save Store Reload Store Create Store First select the units to be included in the store on the initial Recall screen see Selecting Units under Getting Started then press Go This will take you to the Store Load Screen as shown left Once In the Store Load screen it is important to note the difference between Create Store and Save Store For an explanation of Load Store and Reload Store please see the following section on Retrieving Stores Save in O Recall Folder El Perallt txt E Recall2 txt El Recall3 txt E Recall4 txt E test1 txt File name Recall5 tx Save as type Recall Store Files txt Save Store This creates a Recall Store file within the computer filing system using a Save As dialogue box It can be named and filed by the user in the required folder Folders may be browsed created or selected in the standard Windows or Mac manner Save Store Back Using Save Store overwrites the currently active Recall Store file by updating it with the new settings from the selected units that are currently connected to the USB
9. een will be sent to the unit when the Recall is started Please see the section on Direct Output Settings for detailed instructions on setting up Direct Outputs Recall CUT SOLO Disabled Switch Settings 8804 Store If Disabled is selected then no store data is written to the switches from the 8804 Recall screen If 8804 Store is selected switch data will be recalled and the current switches on the associated 8816 will also be overwritten If both 8816 and 8804 units are connected then by default this option is set to Disabled and the 8816 is the Control unit If the 8804 is connected on its own the Switch Settings option will be set to 8804 Store so you can set the switch data automatically without any user intervention Alternatively if you do not want the switch data to be sent to the 8804 unit then select Disabled at any time before clicking Start Page 14 88 Outboard Recall Issue 4 1 Recalling the Faders To start the Recall select the Start button The Pre Post settings will be sent out if File was selected in Pre Post Settings The switch settings will be sent out if 8804 store was selected A pink indicator is shown to the right of each of the faders to show the required fader position and the faders can now be manually set to these positions Once the fader position has been matched the pink indicator and the fader cap will disappear from the screen as shown left Once
10. erms and conditions which are 1 Usage You may make as many copies of this nroaaram for vaur nin use as wou need hut wou maw not de O I Do Not Agree i Neve Recall Select Installation Folder The installer will install Neve Recall in the following folder To install in this folder click Next To install to a different new or existing folder enter one below or click Browse Folder je Program Files Neve Recall Insert the CD into the drive and the Set up program should automatically launch If the application fails to launch automatically on CD insertion then go to the CD Drive in Windows Explorer and double click the NeveRecall msi file or the setup exe file to launch the Setup program manually The Welcome screen will launch Click Next Click Next Click I Agree then click Next If you click I Do Not Agree the install procedure will terminate The installation programme will select a default location for files to be copied and created to Click Next or click Browse to select another location Page 5 88 Outboard Recall Issue 4 1 Neve Recall of Click Next to start the installation Confirm Installation The installer is ready to install Neve Recall on your computer Click Next to start the installation Cancel Previous 4 shia val al The install will start and progress shown Installing Neve Recall Neve Recall is being installed Cancel i Neve Rec
11. ext control When the last control has been reset confirmation is displayed to the user with the message Unit Reset Closing Recall This button can be used to stop or start a Recall at any time When Stop is selected the button will turn green and display Start The unit is out of Recall but the screen for the unit will continue to be displayed At any point the user can restart the Recall by clicking on Stop If there are multiple units on the USB hub you can at any time select any other unit from the on screen drop down menu Units which have been reset will display Reset against their name in this list If you decide not to continue with Recall you can either click on the Close box or select Exit which will close the Recall software without taking any further action Page 12 88 Outboard Recall Issue 4 1 Resetting an 8803 CH1 gt CH2 CH2 gt CH1 With the 8803 it is possible to copy settings from side of the unit to the other so that the unit can work in stereo Load the Store which may have different settings on the Left and Right of the unit Click Start When the Recall screen opens select one of the two buttons shown left either copy from Channel 1 to Channel 2 or vice versa You will be asked to confirm if you want this copy to take place Click OK This will then copy the settings on one side of the unit to the other and this will be reflected on the gra
12. hub You will be asked to confirm this action For the function of Load Store and Reload Store please the section on Retrieving a Store The Back button will return you to the previous screen This can be used to check which units are selected for inclusion in a Recall Store and if necessary change which units are selected Neve Recall WARNING Settings may have changed Do you wish to exit The Exit button will close the Recall programme without making any changes to the unit settings or to the Recall Store files on the computer You will be asked to confirm this action as unit settings may have changed Click Cancel to stay in Recall or Exit Page 9 88 Outboard Recall Issue 4 1 5 Retrieving a Store First select the units to be included in the store on the initial Recall screen 8803 8803 By default all of the attached units are included Guitar To exclude or include a unit click it s icon e A red icon means the unit is excluded e A green icon means the unit is included also see Selecting Units under Getting Started Click Go This will take you to the Store Load Screen which displays the options for saving and loading Recall files It is important to note the difference between Load Store and Reload Store Load Store A MIL Clicking on Load Store will open a dialogue box the you can browse and Load Store choose which Recall Store file to load from the filing
13. ing Screen use the drop down menu to select the unit Page 16 88 Outboard Recall Issue 4 1 8 Menu bar settings Move Minimize Close Alt F4 Centre Window Update Firmware 8804 Pre Post Settings Enable Identify Mode About Recall Centre Window Right click on the menu bar at the top of the screen to get a small fly out menu of options The top six options are standard Windows operations Update Firmware If the Recall screen has been moved from the centre of the screen select this option to move it back 8804 Pre Post settings Select this option of you wish to update the firmware on any of the attached units You must ensure that there is only a single unit attached via USB before attempting to do this Please see chapter on Updating Firmware Enable Identify Mode Allows you to set the Pre Post states on the 8804 fader pack The Direct Outputs can be set Pre or Post the faders If a channel direct output is set to Post fader you can select whether the direct output will be muted by the Cut Solo switch Please see the 8804 User Manual for more information 2254 V Identify Unit Rename Unit Unit Firmware Version About Recall This must be enabled if you wish each machine to be identified using the right click Identify Unit option If this is unticked none of the attached units will respond to Identify requests About Neve Recall
14. n O Select Destination 2 H e Installation Type O Installing O Finish Up Insert the CD containing the software into the Mac and the install programme will launch automatically Click Continue Select the location where you wish the software to be installed to Click Continue Click Upgrade and the software will start to install The progress bar will show the state of the installation Once completed click Close The software is now ready to use New Versions of Recall Software for Mac Where you wish to install a new version of the Recall software as opposed to just updating the firmware on a Mac you will need to uninstall the previous version first and remove some files e From the Applications folder move the Neve Recall folder to the Trash e From the System Library Extensions folder move Neve8816 kext to the Trash move this file regardless of the actual outboard units you may have connected via USB e From the Library Receipts folder move Neve Recall pkg to the Trash You will now be able to install the new version Page 7 88 Outboard Recall Issue 4 1 3 Getting Started 4 Neve Recall y Selection of Units to Recall 8803 Identifying Units Access to the Recall programme is via the Recall icon on the Desktop or via Start menu Programs Neve Recall Neve Recall menu it is in the Dock for Mac users Clicking on the icon will take you in
15. phic on screen Set the controls as usual NB The Copy operation does not alter or affect the original store in any way The file will still contain different settings for both the left and right of the unit If you wish to update this store with identical values for each side then you will need to update the currently loaded Store Page 13 88 Outboard Recall Issue 4 1 Resetting 8804 and Fader Settings eve Recall Unit 8804S eof E E Y me E CF 5 t NEVE Zee Ee A e 2 8804 5 1 14 15 UT SOLO A Direct Output File Unit The 8804 Recall screen shows the fader positions It also shows the Pre Post and Direct Output Mutes setting which may also form part of the 8804 Recall please see Direct Output File Unit It also shows the cut solo switches these may form part of the 8816 Recall or of the 8804 Recall please see Switch Settings D AAA PRE POST SETTINGS Recall Pre Post File Settings from O Unit Neve England DIRECT OUTPUT MUTES Switch Settings In the Pre Post Settings box selecting Unit gives the option of viewing and using the current settings from the Unit selecting File shows the settings stored in the file and includes them in the Recall 16 PRE 7 POST SETTINGS Y Recal Pre Post File Settings from O Uni Neve England The File or Unit settings are shown on screen as selected The values that are shown on this scr
16. s process may take up to two minutes Upon completion the message Firmware Update Successful will be displayed Click OK to continue You can continue to update other units successfully without restarting Recall but the Recall software must be restarted once this process is finished If the transfer fails for example if the USB is removed by accident or power is lost to the unit a warning message will prompt to the user to try again If Recall is started with a unit that has no firmware the user will be prompted to upgrade the firmware as the unit cannot be used in Recall unless the firmware installation is successful If the firmware is corrupted or the unit has an old version of firmware a prompt will appear upon starting the Recall software to indicate that firmware must be updated before the user can proceed The process described above can then be followed to update the latest firmware Page 19
17. software number amp version you should selec ne wii name doan SADa N Ner select and display the current version of firmware for the unit Where Y is the Version Number Update Takes Approx 2 mins Click OK Current Firmware on Unit Yersion 2 Press OK to Continue Selecting a File for Transfer Update BRO Firmware Selert Hex File i The Open File dialog will appear To locate the firmware data file browse to Look in Firmware the location e PC users C Program Files Neve Recall Firmware e Mac users Applications Neve Recall Firmware The file names follow the format down_88XY_V hex where XY are the last File name domn_8803_2 J I two digits of the 88 unit name e g 16 for 8816 and V is the software Files of type 8803 Outboard Firmware Files hex version number aren A typical filename could be down_8804_5 hex Double click on the latest filename which matches your unit If an incorrect file is selected the user will be prompted to select another file Page 18 88 Outboard Recall Issue 4 1 File Downloading Please Wait Updating Firmware Neve Recall Firmware Update Successful IMPORTANT PLEASE RESTART RECALL OK Neve Recall Error Updating Firmware File Please try again Corrupted or Old Firmware Once the file is selected the transfer will begin and the Recall screen will display that the download is under way Thi
18. the USB hub but the file does contain any Recall information for an 8803 Bass However we would like to use the data in the file for 8803 Guitar with our unit To do this click on 8803 Guitar item in the left hand column then click on 8803 Bass in the right hand column Page 10 88 Outboard Recall Issue 4 1 nit s in store file 8803 Guitar 8803Piano 3Bass 880 nit s on USB As each pair of units on the left and right of the screen is matched they will have a capital letter associated with each matching pair A to P OK can now be clicked to load the selected units Only units of the same model can be matched for example file data for an 8816 cannot be loaded onto an 8803 unit OK allows the user to acknowledge there is a mismatch but to load the Store knowing one or more of the units might not form part of the Recall Back takes the user back to the Load Store screen to select another Store to be loaded OK will not be available unless at least one pair of units are matched Alternatively you can click Back and rename the units to match the data held in the file If the Recall file does not match any unit on the USB hub then OK will not be available If the file matches what is currently connected on the USB then the file chosen will be loaded onto the Recall screen If you have used the Mismatch screen to correct any discrepancies between stored Recall files and the units and yo
19. the information contained within it Trademarks All trademarks are the property of their respective owners and are hereby acknowledged AMS NEVE Billington Road Burnley Lancs BB11 5UB England PHONE 44 0 1282 457011 FAX 44 0 1282 417282 info ams neve com www ams neve com Page 2 88 Outboard Recall Issue 4 1 Table of Contents PS CIT amp Safely INONG Cual E O 2 HR a ite lo Efes Lo q PRA RR ener eee 4 RECAS OW le on urea a E da teeens 4 BO GN Scrolls 4 Screen RESOMIEO Mirar da ci 4 Operating SV Stemi stos lona ooo cenacuaseseeanes 4 Z3O0NWAare INSTAMANON ii E A A E TA 5 TSE SIG SO lr Peste eta nr aaa 5 RStalatiO TO Massa des 7 New Versions of Recall Software Tor Madina AAA AAA A A 7 3 GETING Janer 8 Identidad Uns 8 INGO UMES aae te aauy E daa dad 8 SS SC UII UNES a a es 8 4 CHEGTING a STON CS irae tec sass oes assig io shshow ence daseesaadaectasauaast E E T 9 A A A PST NOE a eee E re eT eee ere err tee 9 SaVe SOG pnei aaea aaa aaa oaa 9 Dart Ni oc 9 Ei 9 S REMI VING Gi MO O ii A A AAA aceseseevecaoees 10 ads oie 10 REIOAG 5 UO Fe ia AAA AAA 10 MIPS VE Iie Crec is 10 Bi RESEIMNG Controls tai 12 Resettndg o WIEN ES in do 12 RESENO Rotary CONOIS aine ana ea aceoneetiouseend evaanent Geanaeed sida aw oanwaeeen O 12 Starter COO DUO ea 12 COSO Recalde 12 Resetting aio DS o 13 Resetting 8804 and Fader Set AndS a id 14 Direct OUDUCFIC UNE IA O angel 14 SWICK SCUINOS
20. to the Unit Select screen as shown on the right The Recall system will automatically display any units present with the type of unit and it s name or Master Slave switch position for 8804 8816 units From this screen it is possible to Identify Name and Select units for inclusion in a Recall Store file s m Selection of U 8803 8803 Naming Units If you are unsure which unit on the screen refers to which physical unit it can be easily identified Right click on a unit on the screen then select Identify Unit This will cause a button on the corresponding physical unit to flash Pressing any button e g EQ on an 8803 on the physical unit s front panel will cause the corresponding unit on the screen to change to orange for several seconds NB this option can be disabled in software Right click on the bar at the top of the screen then select Enable Identify Mode to enable disable this option Name Unit Identify Unit Exit Recall Selecting Units When a unit is first connected it will need to be assigned a name This is done by right clicking and selecting Name Unit The unit name can have a maximum of 8 characters Two or more 88 series units can only have the same name if they are of a different type e g 8803 and 8801 8803 Guitar 8803 At this point it is possible to deselect units you do not want to form part of the Store by clicking on the units not required This will be indicat
21. u then select Save Store from the main screen these new unit associations will be updated along with the Recall Store values Page 11 88 Outboard Recall Issue 4 1 6 Resetting Controls Resetting Switches Selecting the green Start button will activate Recall Resetting Rotary Controls When a file is loaded and Start is clicked the switches on the first unit will be automatically reset to the correct position saved in the recall file No user intervention is required If a switch is subsequently pressed while Recall is active then the current switch or led state will be displayed on the screen When the state of a switch on the unit matches the state of the respective switch in the Recall Store file then the switch or led will be hidden Start Stop Button Select Start Once activated the Recall screen is intuitive Controls that do not need resetting are left blank The screen automatically goes to the first control to be reset A large version of the control to be reset is shown in the top right corner of the screen A purple line on the surrounding rosette shows the required reset position a white line on the on screen control indicates the current position Rotate the control unit the white pointer lines up with the purple line to reset the control When the positions match the control that has been reset will be hidden and the screen will automatically display the n
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