PowerHouse 2.5 - 3DEXCITE Software Services
Contents
1. Note This works in conjunction with DGService If the DeltaGen is started in standalone mode leave this parameter with its default settings O Render Backend How to load the DeltaGen Plugin When the render parameters have been configured you can load the RenderBackend plugin for DeltaGen Shown below are the steps required 1 Start Deltagen 2 Go to Tools gt Modules Realtime Technology AG 2012 User Manual 16 3 4 5 6 7 Now check in the PowerHouse Ram web page under the host resources and you should see the render service available Installation and Configuration Click on the browse icon Navigate to lt Powerhouse installation Folder gt bin Select Open RenderBackendPlugin xml and click Open In the Modules Dialog there is now an entry PWH Renderbackend Click Autoload and Unloaded to activate it Render Service available Render Backend as a Windows service Since PowerHouse 2 0 1there is the possibility to start the RenderBackend in this case DeltaGen as a windows service In order to do this the user has to follow these steps RWN Install the PWH Render Service Modify the PowerHouse configuration file Copy the DeltaGen ini file in the system user directory Reboot the machine The PWH Render service will run as system user therefore a special wrapper has been built in order to replicate the window desktop token and to give the OpenGL space access to DeltaGen With the PWH Render se2. PowerHouse 2 5 User Manual License conditions and copyright This documentation and the software it describes are distributed only under license and must not be used or copied except in accordance with the conditions of the associated license agreement The contents of the manual are for information only and may be modified at any time Realtime Technology AG bears no liability Realtime Technology AG is not responsible or liable for any errors or impreciseness in this documentation This documentation may only be copied in part or whole stored ina retrieval system or transmitted in any other form in compliance with the license agreement The documentation must not be transmitted electronically mechanically as a recording or in any other form without the previous written permission of Realtime Technology AG Note that graphics you wish to integrate into a project may in certain circumstances be subject to copyright conditions The unauthorized integration of graphics into your documents may represent an infringement of the owner s copyright Ensure that you first obtain the copyright owner s permission Microsoft MS DOS Windows and Windows NT are registered trade marks of the Microsoft Corporation in the USA and other countries Apple PowerBook QuickTime Macintosh and Power Macintosh are registered trade marks of Apple Computer Inc in the USA and other countries Adobe the Adobe logo Acrobat and Acrobat Reader are register
3. flashcompiler task image 9 mediastore filestore transienstore transientdirectory Realtime Technology AG 2012 Meaning These services are related to PWH RAM if those services are not present on the host page means that the RAM is not started correctly These services are deployed on the Tomcat server and this will be published on the host page only if the tomcat is started This service is PWH Image and can only be started if the PWH RAM is started These services are related to PWH Mediastore if those services are not present on the host page means that the mediastore services is not started and can only be started if the PWH RAM is started User Manual Troubleshooting Check if there is network connectivity Check in case of multiple network cards available on the machine the routing table for the multicast addresses Check if the multicast group 239 0 0 X is available on the network switching layer Check if the firewall on the node is correctly configured deactivated Check if the powerhouse conf present under the following path POWERHOUSE_HOME etc is available and is a valid json structure Check if the tomcat address is used from another services port 8080 should be free Check if the database is reachable from the network Check if the PWH RAM is started and if any other services are using the port 4224 check the
4. C Documents and Settings Default User Application Data RTTSoftware Releasel11 0 For Windows 7 x64 the Local System user directory is located here C NUsersNDefaultNAppDataNLocalNRTTSoftwareNReleasell ON For Windows 2008 R2 the Local System user directory is located here c windows System32 config systemprofi le AppData Roaming RTTSoftware Rel ease11 0N In other hands you need to start DeltaGen with your user account then follow the steps how to load the RenderBackend plugin available at the chapter Render Backend How to load the DeltaGen Plugin page 16 then close DeltaGen open the windows explorer and issue the Realtime Technology AG 2012 User Manual 19 GD Installation and Configuration following path APPDATA then you will locate on the following directory c user lt username gt AppData Roaming You now need to select the RTTSoftware directory and issue CTRL C and open the above listed Local System profile directory depending on your operating system and issue the command CTRL V paste the content copied in the destination directory 4 Reboot the machine Now you can reboot the machine if the operation is successful after the reboot you should see on the PWH Ram page the render service available If not check the Troubleshooting section gt Troubleshooting page 31 Realtime Technology AG 2012 User Manual 20 Picturebook Composer In order to install and configure the Picturebook Composer you need
5. Inter Process Session Cache Configure the SSL Session Cache First the mechanism to use and second the expiring timeout in seconds SSLSessionCache dbm Cc Apache2 2 109gs ss1 scache SSLSessionCache shmcb C Apache2 2 logs ssl_scache 512000 SSLSessionCacheTimeout 300 Then change the virtual host section in httpd ssl conf and add the JkMountCopy On and JkMountCopy On Modification needed on the PowerHouse configuration The user after the above settings also has to modify the powerhouse configuration file The modification consists in the inbound address This should match with the external FQDN address for the Picturebook The inbound address has to match the external exposed FQDN and the streamer Apache proxy address The streamer in this case is forwarded toward a https proxy therefore the inbound address has to point the https url exposed from the Apache httpd server stream port 4204 backlog 128 Realtime Technology AG 2012 User Manual 29 GD Picturebook Composer and general topic timeout 60 inbound address https PB Extern FQDN streamer The above configuration has to be applied to all nodes on the cluster Realtime Technology AG 2012 User Manual 30 Troubleshooting Network Tweaks In order to avoid a huge amount of time waiting for a connection and to keep the TCP IP stack from taking all resources on the computer there are different parameters that contro
6. Stream Render Image Echo MediaStore PictureBook HID Filestore OM X OU AWD o 1 FlashCompiler 12 HMI Services Layer Each SeCl can be configured to access one or more specific underlying services These services form the Services Layer All services that are Realtime Technology AG 2012 User Manual 5 GD Introduction implemented and provided by RTT are the RTT Modules they can be offered as optional components RTT Modules Is an underlying system within the Services Layer serving functionality using a SeCl Services Layer The down most layer of the PowerHouse system being a collection of both accessed existing corporate structures such as file systems and LDAP servers and deployed RTT server binaries called RTT Modules Thus a SeCl encapsulates an underlying service with a generic abstract interface Realtime Technology AG 2012 User Manual 6 Business cases Powerhouse found its business cases in offline rendering in conjunction with DeltaGen as Renderer for example with RenderFarm script and StillProducer script in Realtime streaming in conjunction with DeltaGen and Picturebook Composer PowerHouse functionalities as standalone without DeltaGen are Image conversions using the Image service and SWF file production out of pictures sequence Moreover data distribution using the Mediastore distributed Ram file system that could be used to share data between cluster nodes without using
7. can be used in this case the user has to take care that the machines along the cluster are able to resolve the name correctly Use homogeneous configuration parameter i e Hostname or ipaddress in every configuration file Load the Render Backend plugin in DeltaGen Please refer to this manual at the section Render Backend How to load the DeltaGen Plugin page 16 Realtime Technology AG 2012 User Manual 25 Picturebook Composer and general topic After the above steps the user should be able to use the PB Composer However there is no standard use case for the PB Composer setup environment each IT environment has its own infrastructure and safety measure What we can list here is the most generic case that has to be adapted each time by an experienced System Administrator in order to match the required security requirements the Company impose Suggested configuration for a DMZ Below is depicted the most generic configuration about a DMZ setup We can see the two network levels the first level is related to the connection to the external firewall the second level is related to the Render Backend Render Node 1 Node 2 PWH DELTAGEN P NH DELTAGEN The above configuration is the suggested configuration in order to overcome the most common security problem and to avoid trouble related to the Picturebook Flash frontend Sandboxing Realtime Technology AG 2012 User Manual 26 GD Picturebook Composer and general
8. communication between the SeCI service client and the services uses the following protocols Httprpc Http Https Y The multicast communication in PowerHouse cluster is IGMP Q Snooping sensitive this means if the IGMP Snooping or filtering is activated the PowerHouse cluster might not work correctly due to the optimization of Snooping IGMP snooping is the process of listening to Internet Group Management Protocol IGMP network traffic IGMP snooping as implied by the name is a feature that allows a network switch to listen in on the IGMP conversation between hosts and routers By listening to these conversations the switch maintains a map of which links need which IP multicast streams Multicasts may be filtered from the links which do not need them Ina PowerHouse cluster case we need an unswitched multicast communication due the PowerHouse Master Election protocol that needs to check simultaneously the availability of the cluster node Realtime Technology AG 2012 User Manual 33 Q Troubleshooting Service Service Flash Mediastore Compiler Service Task Service Image Network helper multiple NICS If your system has more than one NIC you may also run into some issues regarding multicast routing XH j i rj gt Control Panel Network and Internet Network Connections gt 9 File Edit View Tools Advanced Help Organize v z Fil e Cisco AnyConnect VPN Cli
9. millisec 500 Sleeptime Before Download in milligec 3000 Sleeptime Between Retries in millisec 2000 Reload Settings Save Changes PictureBook Admin 6 5 120229 compatible to PictureBook 6 5 RTT PictureBook ETE g OS Windows 7 2 3 1 Check the flag register service at PowerHouse Ram 2 If you want to use another user please change this file accordingly with the PowerHouse configuration file 3 Set the password in picturebook using a plain text password Modify the PowerHouse streamer url configuration Once you have modified the powerhouse configuration you need to save it and restart the services However the configuration is still not complete In order to correctly stream the rendered content to the PB Composer frontend you need to modify the inbound address in the PowerHouse Realtime Technology AG 2012 User Manual 24 GD Picturebook Composer configuration file Identify the stream object in the configuration file and change the inbound address in order to match the proxy settings stream port 4204 backlog 128 timeout 60 inbound address http PB Server FQDN 8888 The Url you need to enter in the case of PB Composer is the Fully Qualified Domain Name of your Picturebook server followed by 8888 the streamer port X The StreamerlpAddress should be changed in order to match the MS Application server ip the Hostname
10. number of backend in the ram pwhmaster shall be 9 and in the render node shall be 8 ping the postgreSQL port using the PB admin program check against the mac address and the host name the host name shall contain only allowed chars The _ is not and allowed char the correct startup sequence is PWH before PB sc localhost stop PWH Mediastore sc localhost stop PWH Streamer sc localhost stop PWH Ram sc localhost stop Tomcat6 sc localhost start PWH Ram sc localhost start PWH Mediastore sc localhost start PWH Streamer sc localhost start Tomcat6 count the password char and double check that the password is correctly entered You can login with the mediastore user in PB validate the configuration sintax and in case restore the backup configuration double checking the sintax correctness User Manual 41 rrr Problem Issue Powerhouse does not see the picturebook service on the RAM Picturebook url is not reachable Server connection refused Failed to load asset 00000000 0000 appear after few a seconds Realtime Technology AG 2012 Possible Cause The redistributable packages are not correctly installed The network is not plugged The service startup sequence is not respected The service startup sequence is not respected A firewall block the port related to the PWH and PB services The postgreSQL is not started The PB Tomcat does not start The med
11. should be reachable from the web browser number of backend in the ram pwhmaster will 9 and in the render node shall be8 40 ga Description restart the Cluster install picturebook following the installer during the installation checkbox on the postgreSQL install the license Configure PB as service Configure PB mediastore user Check check the services are properly running looking at the service console and look at the ram http render_node_ip_address 2080 ram after the installation check that postgreSQL is installed as a service and the user account for PostreSQL has the correct credential to start the service in case the PostgreSQL service is down Picturebook WILL NOT START check the given hostid and the machine number are that one installed on the machine When the user installs the license any active check on the license are performed the check is done when the picturebook is started check that the service is correctly installed and check the service sequence create an account with mediastore access and add the plain text password to this user then apply the PWH checkbox mediastore user shall be a PWH user Troubleshooting Checklist Problem Issue PowerHouse installation completed successfully but services are not starting Realtime Technology AG 2012 The configuration sintax is wrong missing or in the Json object Possible Cause Fix Troubleshooting Test Result
12. to fulfill these preconditions 1 Have license for Picturebook with PowerHouse functionality composer Have a license for DeltaGen Have the software requirements satisfied and your Hardware with the supported O S Installed Once you have the above pre requisites you can then move on with the following steps Install Picturebook Install PowerHouse Generate the Mediastore access password Modify the PowerHouse streamer url configuration Add the mediastore user to picturebook DOR WN Load the Render Backend plugin in Deltagen Install Picturebook This is out of scope in this manual Please follow the setup and instruction manual for PictureBook server how to setup and configure it Technical Documentation pdf this is located in the PictureBook server doc folder Install PowerHouse This has been described in this manual at the following section nsta PowerHouse page 8 Realtime Technology AG 2012 User Manual 21 Gp Picturebook Composer Mediastore access password generation Mediastore access is granted using encrypted passwords The password shall be generated at the following URL Atto ocalhost 4282 mediastore on any of the hosts running MediaStore gt C Olocalhost4282 mediastore challenging reality PB 083831 this file Enter the plain text password Enter the plaintext password for the mediastore user and click encrypt password On the next page you ll see the
13. 4201 Tcp Ram Httprpc 4202 Tcp Renderbackend Httprpc 4203 Tcp Ram Httprpc 4204 Tcp Zabbix Proxy Zabbix proxy publisher 10051 Tcp Udp Task Httprpc 8080 Tcp FlashCompiler Httprpc 8080 Tcp Common Multicast groups used by PowerHouse services Multicast Description Port Number Protocol Group 225 10 10 10 Host announce 3333 Udp 225 10 10 11 Backend Service announce 3333 Udp 225 10 10 12 Service reservation 3333 Udp 225 10 10 13 Master election protocol 3333 Udp 225 10 10 14 Service block 3333 Udp Realtime Technology AG 2012 User Manual 46 Troubleshooting Mcast sende Node 1 Node 2 Meast receiver odium In order to check if the multicast group in your network is open you can use a multicast test sender and receiver This utility is provided by Microsoft at the following link httpZ technet microsoft com en us library cc787891 v2ws 10 aspx Alternatively you can search in the Microsoft Library for Ip Multicasting Tools You will usually need to test the multicast communication in both directions as depicted below Test 2 Test 3 Mcast sender I sepder 2 Node n Node 1 Node 2 Node n Node 1 Node Node n Meast receiver Mcast receiver Meast receiver Mcastreceiver Mcast receiver Realtime Technology AG 2012 User Manual 47
14. CE max age 5 max retries 5 max load 0 55 max cpuload 101 host channel 239 0 0 10 backend channel 239 0 0 11 reservation channel 239 0 0 12 election channel 239 0 0 13 block channel 239 0 0 14 resolver port 4301 timeout 2 heartbeat_delay 3 The multicast communication along the PowerHouse cluster is used to transfer short messages between the nodes No heavy load traffic and no data streaming is performed between the nodes Realtime Technology AG 2012 User Manual 32 GD Troubleshooting Shown below depicts how the services are communicating with each other and it describes the multicast group function Multicast communication between RAMs is used to transport datagrams related to Host Information gt 239 0 0 11 Block Information gt 239 0 0 14 Master Protocol Information gt 239 0 0 13 Multicast communication from Service Point of view is used to publish information related to Backends service name i e Mediastore Render etc gt 239 0 0 13 Payloads for backends payload type i e Picturebook repo repol repo repo2 gt 239 0 0 11 Block goes directly through the localhost i e RAM locally block the service The multicast listener uses a predetermined port to bind the listener to the group the port is specified fromm the user in the configuration file under the rpc json section The
15. RFACE_IP gt Z gt route p add 225 10 10 11 mask 255 255 255 255 INTERFACE IP Z gt route p add 225 10 10 12 mask 255 255 255 255 INTERFACE IP Z gt route p add 225 10 10 13 mask 255 255 255 255 INTERFACE IP Z gt route p add 225 10 10 14 mask 255 255 255 255 INTERFACE IP In this case you avoid spreading the multicast traffic to the other network interface scy The above configuration reflects the default configuration in TQ case you have changed the standard port you need to configure the right multicast group in your routing table this means that instead of route p add 225 10 10 10 you need to use your custom address Reflecting the groups used in the chapter gt Multicast Troubleshooting amp Configuration page 31 I E Z gt route p add 239 0 0 10 mask 255 255 255 255 lt INTERFACE_IP gt Z gt route p add 239 0 0 11 mask 255 255 255 255 lt INTERFACE_IP gt Z gt route p add 239 0 0 12 mask 255 255 255 255 lt INTERFACE_IP gt Z gt route p add 239 0 0 13 mask 255 255 255 255 lt INTERFACE_IP gt Z gt route p add 239 0 0 14 mask 255 255 255 255 lt INTERFACE_IP gt Realtime Technology AG 2012 User Manual 36 Gp Troubleshooting Low Disk Space impact on Mediastore Mediastore service is a memory greedy process this is used as a temporary store for the assets for example when the user accesses an asset through the RTT Compose 2D Art or AH the a
16. S4 PWH Image Started Automatic Local Syste 4 PWH MediaStore Started Automatic Local Syste 4 PWH RAM Started Automatic Local Syste Sh PWH Sbrdmer Started Automatic Local Syste Extended A Standard There you can see that PowerHouse has 5 services PWH Ram PWH Streamer PWH Image PWH Mediastore and PWH HID The HID is not automatically started this is a special service that works in conjunction with an Immersive device Contact RTT Support if you need further information The 4 other services are automatically started once PowerHouse is installed From these 4 you can observe 3 of those in the PowerHouse Resource Allocation Manager web page under the host page these are PWH Mediastore PWH Ram and PWH Image The streamer is not shown on the PowerHouse RAM page this is a separate service that streams the content from DeltaGen or from a source that is sharing a Shared Memory Buffer throughout a http server using Mjpeg encoding You can start and stop the services using the command console in windows or using the services msc dialog The services have dependencies the right startup sequence is Start the PWH Ram before you start the other services Stop the PWH Services Mediastore Streamer Image then stop the PWH Ram by a If the machine you are using is not connected to the network the Q Ram will not start Please check the chapter troubleshooting for more details Troubleshooting page 31 General C
17. ailable switch is layer 2 or layer 3 please check the Installation checklist nstallation Checklist page 40 and the Troubleshooting paragraphs Troubleshooting page 31 Realtime Technology AG 2012 User Manual Matrix Compatibility PowerHouse works in conjunction with specific RTT Products and therefore cannot be mixed Here below you can find the RTT Compatibility matrix PowerHouse Picturebook DeltaGen PWH 1 5 PB 5 5 DG 9 5 1 PWH 2 0 0 1 PB 6 0 DG 9 6 1 PWH 2 0 1 PB 6 0 2 DG 10 X PWH 2 5 PB 6 5 DG 11 0 Realtime Technology AG 2012 User Manual 3 Introduction PowerHouse is a service abstraction and distribution system of 3 layers It includes an underlying set of RTT service modules a scalable SOA distribution layer and a set of Web applications making use of this It can be deployed inside an enterprise IT infrastructure PowerHouse will make both existing and new internal RTT services available to the user in a transparent manner thus being a frontend to Service Oriented Architecture SOA Application Layer The Application Layer consists of any kind of applications both web and standalone that sport usage of the underlying RTT Service Interface Layer RTT frontends A set of modular web applications built upon the RTT Service Interface to offer a specific web suite This includes frontends for backend rendering and batch processing Customer s frontend A web application a customer creates
18. anual GD Installation and Configuration Cancel Nullsoft Install System v2 45 You have successfully installed PowerHouse node Now you can check the configuration file and modify it in order to set your new configuration parameter accordingly with the infrastructure available on your IT environment Check the installation Before you proceed with the configuration let s have a short look what Powerhouse looks like Open your preferred browser and go to the following URL http localhost 2080 ram You should see the following web page Realtime Technology AG 2012 User Manual 10 Gp Installation and Configuration Oo 2 localhost 208 challenging reality PowerHouse Resource Allocation Manager Known Nodes 1 ame mucmd063 currently known sessions This means that PowerHouse is up and running Let s now look at what the parameters mean on the Resource Allocation Manager page C localhost2080 ram challenging reality PowerHouse Resource Allocation Manager Known Nodes mucmdo63 currently known sessions this file D Node Name 2 Ip Address of the node 3 Number of services available on the node 4 CPU performance index 5 CPU Load Unix node 6 CPU Load Win node Clicking on the hostname will open another page node related where the user can find the service status information The page will show the services started on the node and the usage information Th
19. ation procedure does not change and is not been affected from the username change Below you can see where the user can be found for the mediastore user parameter PowerHouse Ram To do this tick the checkbox as shown on the picture below Q For PB Composer to work it needs to be registered at the Realtime Technology AG 2012 User Manual 23 GD Picturebook Composer RTT PictureBook Admin 6 5 C RTTSoftware RTTPictureBook6_5 File Tools Logs Option 1 License Server Replication S5L Tomcat LDAP Email Setup Image Conversion Misc RTT PowerHouse about r PictureBookService Settings V Register service at PowerHouse RAM 3 Database Settings Local PowerHouse RAM URL ntto Ilocalhost 2080 ram 4 Init Phases MediaStore URI Settings these URI s are generated when exposing contents or Files via the PictureBookService J 5 Application Plug ins Service Protocol pwhpb Content Repository Name frepo1 File Repository Name repo2 Picturebook MediaStore User Settings MediaStore User medias pre MediaStore Password Set Password Service Port Settings the ports used lio export the service fo the PowerHouse RAM Service Port HTTP 8080 Service Port HTTPS 8443 PowerHouse Integration Settings Thread Pool Size 20 Render Task Settings used when series of shots are rende ed e g for 2DArt Number of Retyes 3 Sleeptime Between Shots in
20. ce shall run along the cluster restart the services Check the machine load and reduce the thread numbers Increase the max_cpu load to 100 on the PWH conf restart the services 42 rr Problem Issue Failed to load asset 00000000 0000 appear after a few minutes Secl already in use failed to init pwh content Error 2032 or Security Error 42028 Picturebook is not saving the rendered still images on the file store the rendered jobs are lost PowerHouse installation completed successfully but services are not starting Realtime Technology AG 2012 Possible Cause The mediastore service is started machine overloaded The session PWH expired and the asset is not anymore loaded in DG The render nodes are busy There is a mismatch between the host ip address and dns name DMZ DNS forwarding Problem is that the certificate is wrong or the pdata file system is not correctly mounted The configuration sintax is wrong missing or in the Json object The redistributable packages are not correctly installed The network is not plugged User Manual Troubleshooting Fix Check the machine CPUs usage and Memory usage mediastore is a memory and cpu greedy service reduce the number of threads and if multiple machine are available i e many render nodes deactivate the mediastore on the PB server and use other mediastore instances Check the session timeout if the asset take m
21. e number of the services started on the node will be reflected and summarized on the main page under backends 10 backends means that 1O services are running on the node Realtime Technology AG 2012 User Manual T1 GD Installation and Configuration The nodes belonging to a cluster can have different backend numbers this mean that different types of services has started among the nodes The page below shows the services running on the node and the services started on the node and the usage information The number of the services started on the node will be reflected and summarized on the main page C localhost 2080 ram 3 t html host m 1063 9x challenging reality PowerHouse Resource Allocation Manager Known Backends on host mucmd063 Back toj main page D Service Name running on the node 2 Node name hostname 3 Port were the service is listening 4 Service Payload 5 Max number of user supported by the service 6 Service usage status Another check is to open the windows service manager in order to locate and check the services Go to Start and then enter services msc A dialog will pop up then scroll through the window and locate the PowerHouse Services Realtime Technology AG 2012 User Manual 12 GD Installation and Configuration File Action View Help 9 HOcslbml gt auw Sh Services Local Name Description Status Startup Type Log On As s Si PWH HID Manual Local Syste
22. ed by 1 3 These parameters will influence the still production and the real time streaming of the default value is already set for the max performance If the user needs to debug what s happening in the backend the parameter can be set to false Realtime Technology AG 2012 User Manual 15 GD Installation and Configuration Option Description Default clone_scenes The scene once loaded are cloned true this is because the RenderBackend has a global state on the Scene and therefore if the user wants to have clean settings every time on the scene this will help to have a clean startup every time This parameter if set to true will affect the performance of the loading time The loading time will be increased about 30 60 seconds depending on the scene disable renderer reuse Caching still for offline production false if set to true the picture will be cached This is used to improve the performance for offline production In case you don t know which application you are going to have as a frontend leave this parameter untouched max cached renderers Caching parameters that works in 10 conjunction with the disable render reuse flag max sessions After the number of specified 0 sessions the RenderBackend will kill DeltaGen If it is used in conjunction with the DGService DeltaGen will be restarted automatically Setting this default to O means ignoring the number of sessions and DeltaGen will never be killed
23. ed trade marks of Adobe Systems Incorporated All other product names are registered trade marks of other companies Realtime Technology AG gives no guarantee other than in the accompanying license agreement either expressly or implicitly for the sales suitability or competence of a specific application of these materials and provides these materials exclusively in their current form Realtime Technology AG cannot be held liable to any person for accidental or indirect loss or damage arising from the purchase or use of these materials All rights for the translation of this publication are held by Realtime Technology AG Realtime Technology AG reserves the right to revise or change its products according to its own discretion This publication describes the state of this product at the time of its publication and is under no liability to agree with future versions of the product Table of Contents System RequiFeeefibs sa cusnninnu cd tnc tpd caca Dean cn ORE VC HIM CU tH G EGRE ERA 1 Hardware minimum redgullemepnts u cette rever ER E 1 SUPPOrn Ed OS ss bien te siererdes i Matrix Compatibility nocrcu coc brknd rel dccem COR Fla d P rn v CR E due 3 INtFOAUCTION scam nannies eee 4 Application LAY Chi st e nad hans vr E du c b Ed 4 RTT Service Interface ener ennt nnntn tnter tenni tanen iata tata a tana 4 Services LOVER udi cei eed e a TH E PER ERE ERR e ER a 4 5 BUSINESS CASES Seen ener eee oe ane ae ner cee tt edit
24. employing the RTT Service Interface via SeCls RTT Service Interface PowerHouse web frontends are applications of a new set of client components called RTT Service Clients or simply SeCls A web frontend assembles these SeCls to provide services to the customer In their entirety the SeCls are forming the Service Facade Together with Realtime Technology AG 2012 User Manual 4 GD Introduction a distribution allocation and dispatching system they form RTT Service Interface RTT Service Clients One component of RTT Service Interfaces Service Facade also called SeC Service Facade The complete API formed out of the SeCls RTT Service Interface A collection of SeCls bundled with distribution and allocation systems as API library for C Java and Python Accessible by custom applications the RTT Service Interface allows creation of a scalable distributed system to access both RTT Modules and existing corporate services This is also called the RTT Service Interface Layer A RTT Service Client SeCI is a client implementation of an RTT service Any such service can be described by a unique URI identifier It may manifest as a library to be closely embedded into an application such as Render into DeltaGen but also as a RPC network service Both manifestations use the same interface and are able to provide a detailed description of this very interface Currently known services in detail are Ram Task
25. encrypted password which can be put into the configuration C O localhost4282 mediastore set password challenging reality Encrypted password This has to be done at least once The Mediastore credential has to be put into the configuration powerhouse conf of all nodes running the MediaStore service all hosts of a PowerHouse cluster i e mediastore powerhouse conf picturebook user mediastore pass rEgSzrRYtY8x Realtime Technology AG 2012 User Manual 22 GD Picturebook Composer threads 2 In Picturebook server configuration you need to modify the mediastore user password Since the release of Picturebook v6 5 a new modification has been introduced The administrator no longer needs to add a specific mediastore user in to Picturebook Within Picturebook v6 5 the administrator needs only modify the configuration in the Picturebook v6 5 Admin console as shown in the next picture Moreover in Picturebook v6 5 the user can choose another user to modify the configuration file for PowerHouse and Picturebook using the same user name For instance instead of a user named mediastore we want a user named administrator The steps needed to modify to user administrator are the following Change the user in PowerHouse config file picturebook user administrator Then in the Picturebook v6 5 Admin console use administrator instead of mediastore The password gener
26. ent Local Area Connection A VirtualBox Host Only Network Connection Network cable unplugged Disabled P Enabled 9 AT Intel R 82577LM Gigabit Network 4 VirtualBox Host Only Ethernet Ad Wireless Network Connection GianCapsula 2 ifl Intel R Centrino R Ultimate N 6 First of all you should discover which one of your interfaces is used to connect to the remote RAM instance Then check your routing table by using the windows command shell Z gt route print Realtime Technology AG 2012 User Manual 34 QU Net 1 2 2 15 1 15 15 15 15 1 Per to None Troubleshooting work Destination Netmask Gateway Interface 0 0 0 0 0 0 0 10 10 50 1 10 10 50 64 10 10 50 08 255 255 254 8 On link 10 10 50 64 10 10 50 64 255 255 255 255 On link 10 10 50 64 180 10 51 255 255 255 255 255 On link 10 10 50 64 255 0 0 0 On link 127 0 0 1 127 255 255 255 295 On link 127 0 0 1 27 255 255 255 255 On link 127 0 0 1 22 240 0 0 0 On link 127 0 0 1 240 0 0 0 On link 10 10 50 64 55 255 255 255 255 255 On link 127 6 6 1 55 255 255 255 255 255 255 255 li 10 10 50 64 Gateway Address Metric 16 56 11 Default Gateway On link On link 32 On link 2061 0 5ef5 79 b 4 0 21 5 5 cdb 128 On link HET EEPA E On link fe8 4 0 21fF 5 5 cdbf 128 On link Sd PE On link a sistent Routes Users Administrator gt At the end of the list you can
27. er Backend Configuration Other important configuration parameters set are the ones regarding the Renderbackend Here you will see how to configure the render backend In the next chapter you will see how to load the render backend in DeltaGen render port 4203 backlog 128 timeout 60 max_users 1 sessiontimeout 180 scenetimeout 300 max transfer buffer size 104857600 Realtime Technology AG 2012 User Manual 14 GD Installation and Configuration watchdog timeout 10 disable live rendering false disable viewer rendering true clone scenes true disable renderer reuse false max cached renderers 10 max sessions 0 The highlighted parameters are new since PowerHouse 2 1 These parameters are default and cover the standard basic configuration In case additional performance or debug investigation is required the user can tweak the parameters by following the table below Option Description Default disable_live_rendering The streamer asynchronous buffer false is filled and affects the performances In the case of still rendering the real time stream rendering is performed twice once for the still picture and once for the real time streaming Note In case of composer this parameter must be set to false disable_viewer_rendering The RenderBackend will not render true in the viewport one rendering time will be saved and the performance is improv
28. ess in the PWH configuration it shall point to the PB machine name install along the render node the DG release 9 5 1 load the render backend plugin in DG Realtime Technology AG 2012 Check ping the machine from each other with fadn name and ip check in the Control Panel Add Remove Program if the redistributable are installed redistributable needed for PWH are start the installer for the proper architecture 64 bit check if the render nodes are active check pointing the render node ram http render_node_ip_address 2080 ram check the services are properly running looking at the powerhouse ram http render_node_ip_address 2080 ram check that the password generated is correctly entered and there are no trailing spaces check that the inbound address is correctly written it should be as http picturebook machine name 8888 check that the renderbackend plugin is correctly loaded User Manual Troubleshooting Check if the licenses for Deltagen are available Check if the port 4203 is not blocked by the firewall Test Result the machines have to reply correctly the correct PWH release is 2 5 release the user will see the correct Ram web page black page with RTT logo on the top left corner number of backend in the ram pwhmaster will be 9 and in the render node shall be 7 the password should be present on all the machines running a mediastore instance the inbound address
29. file system sharing and other operating system facilities In this manual we will see how to install PowerHouse how to configure the PowerHouse in combination with Picturebook Composer Moreover in the Advanced section will be shown a simple example using python and the PowerHouse API about how to render a picture and how to stream in RealTime Realtime Technology AG 2012 User Manual 7 Installation and Configuration In this section we will learn how to install PowerHouse and how to configure it The prerequisites for the installation of PowerHouse is to ensure you have local administrator rights and have a network connection available without these prerequisites the installation will not be successful Hardware resources and Network configuration To proceed with the installation you need to plan the Hardware resources and the network configuration Let s start with the simplest scenario a single Node installation s cluster is composed from one single node the node corresponds to a single instance cluster Q A Node is a single machine that participates in a cluster in case a You don t need in advance to know how many nodes you will deploy because PowerHouse is capable of adding more nodes to the cluster without shutdown or reconfigure the other running nodes You will instead need to have a switch that is gigabit Ethernet capable and with the possibility to forward the multicast packets without any filte
30. firewall rules if are blocking the port 4224 Check if the powerhouse conf present under the following path POWERHOUSE_HOME etc is available and is a valid json structure Check if the PWH RAM is started and if any other service is using the port 4220 4230 4288 4480 Check the firewall rules if are blocking the above mentioned port Check if the powerhouse conf present under the following path POWERHOUSE_HOME etc is available and is a valid json structure Check that Zabbix server is started and is reachable 39 exe old Ref ee render Service Name MEF Telle This service is related to PWH Render this service can be started independently form PWH RAM The program related to this service is Deltagen Installation Checklist Description dns name the machine shall have the dns correctly set install the redistributable package on the render node and on the PB server the pwh installation has to be done on all the cluster node PB Render Node backup the PWH configuration after the initial setup configure the PB multicast address in order to avoid the overlap with other existing cluster this has to be done on all render nodes restart the PHW services on all the machines PB server and render nodes generate the mediastore password and configure the mediastore entry in the configuration http render ip address 4282 mediastore configure the streamer inbound addr
31. guration 31 Network helper multiple NICS sssssssseeeeeee eene nnns 34 Low Disk Space impact on Mediastore o eececcsccscssescsssscssescseesesecsesecsscecsseecseeassueees 37 General ISSUES M PM HR 37 Per Service troubleshOOting re et tee esee pe ada eee iia eee 39 installation DISCI Eos dete lepeeect river neveep enero ted incipe hera serre da 40 Troubleshooting Checklist eene nnn nnnc 41 Port list used in PowerHouse Context 45 Port used from PowerHouse services sees 45 Common Multicast groups used by PowerHouse services 46 Realtime Technology AG 2012 User Manual iv System Requirements Below you can find the system requirements related to the PowerHouse installation if you install PowerHouse in conjunction with other products the O S choice has to be taken into consideration for both system requirements PowerHouse and the other Software product requirements Hardware minimum requirements Minimum Requirements Suggested Requirements Windows XP 64 bit Windows 7 64Bit 8 GB Ram gt 16 GB Ram 1 CPU 4 cores 2 CPU 8 Cores Supported OS OS Suggested Requirements Microsoft Windows XP 64 bit Windows 7 Pro 64 bit Windows Server 2008 R2 64 bit Windows Server 2003 64 Bit Realtime Technology AG 2012 User Manual GD System Requirements s n PowerHouse clustering solution requires a network switch 1 Gbit Q bandwidth In case the av
32. iastore credential is wrong The mediastore service is not started The mediastore service is started User Manual Troubleshooting Fix Install the redistributable packages Plug the network interface in Hub or switch Sequence the services as follow sc localhost stop PWH Mediastore sc localhost stop PWH Streamer sc localhost stop PWH Ram sc localhost stop Tomcat6 sc localhost start PWH Ram sc localhost start PWH Mediastore sc localhost start PWH Streamer sc localhost start Tomcat6 Sequence the services as follow sc localhost stop PWH Mediastore sc localhost stop PWH Streamer sc localhost stop PWH Ram sc localhost stop Tomcat6 sc localhost start PWH Ram sc localhost start PWH Mediastore sc localhost start PWH Streamer sc localhost start Tomcat6 Check the windows firewall and check the logs Deactivate the firewall and allow the port related to PWH and PB Check the postgreSQL log user has the admin rights to start the service in case the machine is connected to the domain check the local user policies are not affected from the domain policies Check the PB log check the tomcat port 8080 in case the port is already in use from another local service Check the PB logs against wrong user logging check the correctness PWH configuration password against the PWH mediastore password generator Check the PWH service along the cluster at least one mediastore instan
33. ing check the correctness PWH configuration password against the PWH mediastore password generator Check the PWH service along the cluster at least one mediastore instance shall run along the cluster restart the services Check the machine load and reduce the thread numbers Increase the max_cpu load to 100 on the PWH conf restart the services Check the machine CPUs usage and Memory usage mediastore is a memory and cpu greedy service reduce the number of threads and if multiple machine are available i e many render nodes deactivate the mediastore on the PB server and use other mediastore instances 44 rr Problem Issue Failed to load asset 00000000 0000 appear after a few minutes Secl already in use failed to init pwh content Error 2032 or Security Error 42028 Picturebook is not saving the rendered still images on the file store the rendered jobs are lost Possible Cause The session PWH expired and the asset is not anymore loaded in DG The render nodes are busy There is a mismatch between the host ip address and dns name DMZ DNS forwarding Problem is that the certificate is wrong or the pdata file system is not correctly mounted Troubleshooting Fix Check the session timeout if the asset take more that the session timeout this will lead to a cut off behavior DG will close the scene and the content is not anymore available change the session timeout in PWH config
34. is not respected The service startup sequence is not respected A firewall block the port related to the PWH and PB services The postgreSQL is not started The PB Tomcat does not start The mediastore credential is wrong The mediastore service is not started The mediastore service is started The mediastore service is started machine overloaded User Manual Troubleshooting Fix Sequence the services as follow sc localhost stop PWH Mediastore sc localhost stop PWH Streamer sc localhost stop PWH Ram sc localhost stop Tomcat6 sc localhost start PWH Ram sc localhost start PWH Mediastore sc localhost start PWH Streamer sc localhost start Tomcat6 Sequence the services as follow sc localhost stop PWH Mediastore sc localhost stop PWH Streamer sc localhost stop PWH Ram sc localhost stop Tomcat6 sc localhost start PWH Ram sc localhost start PWH Mediastore sc localhost start PWH Streamer sc localhost start Tomcat6 Check the windows firewall and check the logs deactivate the firewall and allow the port related to PWH and PB Check the postgreSQL log user has the admin rights to start the service in case the machine is connected to the domain check the local user policies are not affected from the domain policies Check the PB log check the tomcat port 8080 in case the port is already in use from other local service Check the PB logs against wrong user logg
35. l how many connections it can handle Shown below is what is reported the registry entries the user shall apply Cut and paste the paragraph below in a file called TcpTweaks reg and double click on it windows Registry Editor Version 5 00 HKEY LOCAL MACHINENSYSTEMNCurrentControlSetNServicesNTcpipNParameters TcprimedwaitDelay dword 0000001e MaxFreeTcbs dword 00000fa0 MaxHashTab1eSize dword 00000fa0 MaxUserPort dword 00002710 Multicast Troubleshooting amp Configuration The Multicast communication channel used on the pwh cluster are listed in the configuration file under the following json object the PWH configuration file is reachable under the following path POWERHOUSE_HOME etc powerhouse conf Locate the rpc section and modify the parameters as per your needs Note that the exposed default parameters on the configuration file are only 3 Host backend and reservation The other parameters are hidden Shown below you can find the complete configuration discovering the hidden parameters This example configures the 5 multicast groups to the 239 0 0 Realtime Technology AG 2012 User Manual 31 GD Troubleshooting net addresses You can choose the appropriate groups allowed from your IT infrastructure find the default value at the following paragraph gt Port list used in PowerHouse Context page 45 Q The multicast groups listed here below are an example You can rpc log level NOTI
36. onfiguration Now that you ve installed PowerHouse you can configure it in order to run your solution Multicast Grouping Configuration Locate the configuration file powerhouse conf using windows explorer pointing the following path POWERHOUSE_HOME etc The file is a json description there are several parts where you can tweak and optimize the configuration Let us first look at the basics and then move on to the advanced configuration Realtime Technology AG 2012 User Manual 13 GD Installation and Configuration First you need to know that PowerHouse uses multicast strategy to live deploy the cluster node the single node listens and talks to a multicast port The configuration of the multicast port per default is 3333 you can modify it as per your needs To do this locate the section below and modify the port after that you need to restart the PWH services I E powerhouse conf mcast section mcast listen address 0 0 0 0 port 3333 ttl 2 hi In case your network environment has particular IT limits imposed on it for the multicast groups please check the Troubleshooting paragraph Multicast Troubleshooting amp Configuration page 31 not need to be done the master is automatically elected using a PowerHouse Election Protocol therefore in the configuration file the flag related to the master has been deleted R Since PowerHouse version 2 0 0 1 the master configuration does Rend
37. ore that the session timeout this will lead to a cut off behavior DG will close the scene and the content is not anymore available change the session timeout in PWH config to overcome the loading time of the asset Check if the render node is busy using the PWH RAM web interface In case the user browser is crashed when loading the asset the secl will be not freed until the user session expires 30 minute tomcat session timeout Check the correctness of the DNS naming and the ip addresses in case of dns forwarding install the Apache proxy the instruction to install apache are provided in a separated document RTT RTTPowerHouseShortInstallNote do e Check the pdata file system is correctly mounted and check the certificate this has to be generated accordingly with the fully qualified host name i e hostname domain com if it s a self signed cert shall also be signed from a certification authority i e VeriSign validate the configuration sintax and in case restore the backup configuration double checking the sintax correctness Install the redistributable packages Plug the network interface in Hub or switch 43 QU Problem Issue Powerhouse does not see the picturebook service on the RAM Picturebook url is not reachable Server connection refused Failed to load asset 00000000 0000 appear after a few seconds Realtime Technology AG 2012 Possible Cause The service startup sequence
38. penssl x509 noout fingerprint text lt server crt gt server info type server crt server key gt server pem Y Use as CN the Picturebook server machine name otherwise the Q certificate will not be correctly installed on the browser side Realtime Technology AG 2012 User Manual 27 GD Picturebook Composer and general topic Once the certificate is generated the user has to copy the following files into the Apache configuration directory Files to be copied server crt server key server pem Apache configuration directory c Program Files x86 Apache Software Foundation Apache2 2 conf s n When Apache is to be installed onto a 64bit machine the software Q will be located into Program Files x86 directory the Apache does not correctly understand the path so the user has to create a link in the root c Apache2 2 and modify accordingly the configuration files Download mod jk 1 2 30 httpd 2 2 3 so and copy the mod jk 1 2 30 httpd 2 2 3 so into the Apache2 2 modules directory The next step will be to modify the Apache configuration file there we will include the proxy directives and the httpd ssl configuration file The Apache config file is httpd conf located into c Program Files x86 NApache Software Foundation Apache2 2 conf This has to be modified adding at the end the following sections To proxy the streamer we use the http proxy module LoadModule proxy module modules mod p
39. rash true create desktop true username password domain Modify the location accordingly to your DeltaGen installation path and the reserve accordingly to the number of cores available on your machine the value you should give to reserve should be number of Realtime Technology AG 2012 User Manual 18 GD Installation and Configuration cores 2 minus two because one core is needed for the operating system and one is needed by the PWH Streamer Option Description Default location File system location of none DeltaGen executable reserve Percentage of CPU power 12 which should be reserved for other things than DG restart_on_crash Restart DG if it crashes true create_desktop Start DG on a separate true desktop no user interaction possible username Start DG as a different user none Not used password Start DG as a different user none Not used domain Start DG as a different user none Not used sen The PWH Render service will be actived after the next Q machine reboot 3 Copy the DeltaGen ini file in the system user directory Once you have setup the PowerHouse configuration file you need to copy the RTTSoftware Releasell O directory under the Local System user profile directory This is the trickiest step because each operating system version has a different location for the Local System user profile For Windows XP x64 the Local system user directory is located here
40. ring Install PowerHouse In order to install PowerHouse close any running application locate the installer and double click on it The following dialog will appear select the destination directory where you like to install PowerHouse and then click Next Realtime Technology AG 2012 User Manual 8 Installation and Configuration Setup will install PowerHouse in the following folder To install in a different loa folder dick Browse and select another folder Click Next to continue Destination Folder IC RTTSoftware PowerHouse Space required 333 9MB Space available 46 7GB Nullsoft Install System v2 45 The following dialog will appear and there you need to check if the Hostname is correct then you can click Next Install AHM daemon usually not needed see docs 1 Install Interactive texture agent 2 Install DG service C3 Nullsoft Install System v2 45 lt Back Install 1 AHM is used to register external services default off 2 This is will install the interactive texture agent default off 3 Install PWH Render Service default off In order to use it check chapter Render Backend Configuration page 14 Qt The above checkbox are for advanced users leave this srs unchecked if you are not sure about the functionality they will expose The following dialog will appear and the installation will take place Realtime Technology AG 2012 User M
41. roxy so LoadModule proxy http module modules mod proxy http so IfModule proxy http module ProxyPass streamer https StreamerIpAddress 8888 ProxyPassReverse streamer https StreamerIpAddress 8888 lt IfModule gt sen The user has to change the StreamerIpAddress accordingly Q with the ip address of the Picturebook server the user can also use the Hostname In any case remember that the DNS must be setup correctly on all cluster s machines To proxy the ajp requests we use the mod_jk module LoadModule jk module modules mod jk 1 2 30 httpd 2 2 3 so JkworkersFile conf worker properties JkLogLevel error JkMountCopy On JkMount picturebook workerl Add the following file in the Apache2 2 conf for the workers Define 1 real worker using ajp13 worker 1ist workerl Realtime Technology AG 2012 User Manual 28 GD Picturebook Composer and general topic Set properties for workerl ajp13 worker worker1 type ajp13 worker workerl host localhost worker workeril port 8009 Comment out the following entry Secure SSL TLS connections Include conf extra httpd ss1 conf And load the ssl module commenting out the following entry in the configuration file LoadModule ssl module modules mod ssl so The user has to modify the http configuration file in order to Q match the Apache2 2 path identify the Inter Process section and change accordingly with your Apache directory link
42. rvice the user will be able to login into the node with the Windows Remote desktop without damaging the DeltaGen process 1 Install the PWH Render Service Open the windows command prompt Start cmd Go into the PowerHouse bin directory cd POWERHOUSE_HOME bin Issue the following command dgservice exe i Realtime Technology AG 2012 User Manual 17 GD Installation and Configuration If the service is correctly installed the following message should appear Service installed successfully Now you should be able to see the service in the services msc open it and check File Action View Help I3 Ess iBsmi un Sh Services Local Name Description Status Startup Type Sh PWH HID Manual Sh PWH Image Started Automatic 54 PWH MediaStore Started Automatic r3 3PWHRAM Started Automatic SA PWH Render Automatic Sh PWH Streamer Started Automatic i M Extended Standard a The service should be in stop state Do not start the service you will first need to modify the configuration 2 Modify the PowerHouse configuration file Before you restart the service you need to modify the configuration file With your preferred text editor open the powerhouse conf file located in the following directory POWERHOUSE_HOME etc locate the related json DeltaGen section deltagen i location c RTTSoftware Release11 0 rttDeltagen exe reserve 12 restart on c
43. see the multicast routes i e target 224 0 0 0 and at the end of each line you can see the interface metric for this routing entry When a packet is sent the routing entry with the lowest metric is used first In the example above this means that all multicast packages are sent via the interface bound to 10 10 55 66 which is the Gigabit Ethernet Interface If the wrong interface has the highest priority respectively the lowest metric you have two options to change this 1 Change the interface metric of the appropriate NIC 2 Open the settings dialog for the NIC used to connect to the RAM select the TCP IP protocol properties and click the button Advanced Realtime Technology AG 2012 User Manual 35 GD Troubleshooting 3 Uncheck the box Automatic metric and enter an interface metric which is lower than the metric of the other interface 4 Create special multicast routes for RAM RAM uses 5 different multicast addresses to communicate 225 10 10 10 to broadcast host information 225 10 10 11 to broadcast backend information 225 10 10 12 to broadcast reservations 225 10 10 13 to broadcast master election protocol 225 10 10 14 to broadcast service block Open a command shell and execute the following commands to create persistent routes to send the multicast packages via the correct interface replace lt INTERFACE_IP gt by the IP address of the NIC Z gt route p add 225 10 10 10 mask 255 255 255 255 lt INTE
44. sset will be temporary loaded to the mediastore and served to the RenderBackend The memory usage depends on the assets size In the case of assets that are less than 400 Mb the HW memory can be sized around min 4GB and 8GB in the case of assets that are bigger that 900Mb the memory should be equal or greater than 16GB If the user does not have enough space on the drive C the tidloader temppath has to be moved to another drive i e D if not we can experience a virtual memory problem in DeltaGen Virtual Memory problem If possible keep the Picturebook data repository in a physical disk different form the C and possibly dedicated only to the storage of the picturebook data This will improve the data throughput avoiding disk resource sharing General issues Shown below is a checklist table listed with the basic information and the references between the checklist and the services for possible troubleshooting PowerHouse Resource Allocation Manager Page shown in the picture below underlines the services and in the next table are referenced per service category and therefore relative troubleshooting is available Realtime Technology AG 2012 User Manual 37 GD Troubleshooting RTT challengers neaiey PowerHouse Resource Allocation Manager Known Backends on host ph021 Realtime Technology AG 2012 User Manual 38 Per Service troubleshooting Color Service Name Ref q ram echo stream hidmanager m
45. t ere LE eee 7 Installation and Configuration eere nne 8 Hardware resources and Network configuration sss 8 Install POW GKIOUS ess oeil ettet eta NR 8 Check the imstallatiGr an aides aoreet heeds i pe pO pce DO ARP dide dh 10 General ConfIguratblon said npud ers eigo Hed acta e de ables needa ap eres 13 Multicast Grouping Configuration 13 Render Backend Configuration ccccccssscssssesssssssssssssssssssssssesersessssassssassees 14 Render Backend How to load the DeltaGen Plugin 16 Render Backend as a Windows service 17 Picturebook Composer eeeeeeeeeenennn nennen nennen nnne nnn nnn nnn nnn 21 Install Pict rebooK iit e tet i d ee ta 21 lristalliP OweEPIOBS Oreste bct dena te E HERES 21 Mediastore access password generation sse 22 Modify the PowerHouse streamer url configuration sss 24 Load the Render Backend plugin in DeltaGen sees 25 Picturebook Composer and general topic 26 Realtime Technology AG 2012 User Manual iii Suggested configuration for a DMZ assistissen oinekin aiina 26 Apache HTTPS Frontend minenn a cre een 27 Apache and SSL Configuration aie ie eenias 27 Modification needed on the PowerHouse configuration 29 Troubleshooting ER RR 31 Network TWeaks uiridi eid eei 31 Multicast Troubleshooting amp Confi
46. to overcome the loading time of the asset Check if the render node are busy using the PWH RAM web interface In case the user browser is crashed when loading the asset the secl will be not freed until the user session expires 30 minute tomcat session timeout Check the correctness of the DNS naming and the ip addresses in case of dns forwarding install the Apache proxy the instruction to install apache are provided in a separated document RTT RTTPowerHouseShortInstallNote do c Check the pdata file system is correctly mounted and check the certificate this has to be generated accordingly with the fully qualified host name i e hostname domain com if it s a self signed cert shall also be signed from a certification authority i e VeriSign Port list used in PowerHouse Context Port used from PowerHouse services Service Description Port Number Protocol Ram Remote announce 4301 Udp Ram Ram web page 2080 Tcp Mediastore Httprpc 4230 Tcp Mediastore Httprpc 4220 Tcp Mediastore Mediastore web page 4282 Tcp Realtime Technology AG 2012 User Manual 45 Ga Troubleshooting Service Description Port Number Protocol Mediastore Httprpc 4480 Tcp Image Httprpc 4224 Tcp Hid Httprpc 4211 Tcp Hid Httprpc 3080 Tcp Hid Httprpc 4210 Tcp Streamer RTSP server port 554 Tcp Udp Streamer Streamer Server 8888 Tcp Streamer Streamer web Server 2083 Tcp htdoc Ahm Httprpc 2084 Tcp Hmi Httprpc 4212 Tcp Ram Httprpc 4301 Tcp Ram Httprpc
47. topic The solution to the above described problem is to install and configure an Apache HTTPD web server as frontend for Picturebook Server Below you will find the following steps to install the above depicted configuration Apache HTTPS frontend The user can setup the Apache Fronted for standard HTTPS HTTP is strongly discouraged in the open internet environment due to the plain text communication for password and login Therefore we will explain how to install the Apache server and configure it for the HTTPS Adding an Apache HTTPD server as frontend will also increase the HTTPS performances Apache and SSL Configuration In order to setup the described environment the user has to follow these steps and use this Software 1 Install Apache server 2 Install Openssl package 3 Install mod_jk 1 2 30 httpd 2 2 3 so Qr See the Appendix for download details Install the Apache web server on the Picturebook server then install the VC redistributable followed with the openssl package The openssl package is used only to generate the certificate no other particular integration with Apache is needed because Apache already has the ssl module included into the distribution The next step is to generate the certificate In a windows environment you have to follow these steps cd C OpenSSL win32 bin openssl genrsa 1024 server key openssl req new x509 nodes shal days 365 key server key gt server crt o
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