Exhibition Manual - July 2014 V7
Contents
1. Exhibition Manual Please ensure you have accessed the Events Health and Safety Guidelines for further information Updated July 2014 Version 7 m d ba SE gold convention and coast exhibition centre welcome to the gold coast convention and exhibition centre Cx pet ce she excellence discover the difference Please note All information listed is current at time of printing but may be subject to change at the discretion of the Gold Coast Convention and Exhibition Centre Management a a 1 E ald coast Onenilon and eile au aaa 9 uas gold convention and Exhibition Manual coast exhibition centre CONTENTS SEC TON A INTRODU OTON ences eiue T 4 A1 0 us elen EE 4 A2 0 elt del Ee 4 A3 0 Forms and Agreements en e e LU 4 SECTION B SERVICES FOR EXHIBITORS STTS ETES 5 B1 0 le 5 B2 0 Ell 5 B3 0 Catering Food and Beverage ACCOUNTS eee eee eee eee 5 B4 0 Communication telephones and dala eterne tee tee ertt 6 B5 0 EloralAnrangement A mc e er ee M UL T ee 6 B6 0 Ian GO DEE 6 SECTION C EXHIBITION INFORMATION eeeeerrnennnnnnnnetnnnn nnne nter tentes 7 C1 0 Access to GCCEC M D EN 7 C2 0 Appvd S M Y 8 C3 0 Access to Arena Central Rooms and Halls Site Map 9 C4 0 EELER 10 C5 0 ue E 10 C6 0 Gaa TRIO edel n E 11 C7 0 WEE 11 C8 0 Ceiling sln 11 C9 0 e Met Grp TE 12 C10 0 EECHER 12 C11 0 Electrical ApplanceS ee 13 C12 0 NEE 12 C13 0 EE 13 C2. Saturday to Sunday Pre clean final pre clean Overnight amp Post Cleaning 46 00 per person per hour min 4 hrs Public Holidays Pre clean final pre clean Overnight amp Post Cleaning 60 50 per person per hour min 4 hrs Cleaning during operational hours FOC Overnight Stand Cleaning 4 00 per square metre Post Event Waste Removal Charge 0 30c 0 50c per square metre of exhibition space C10 0 Deliveries The GCCEC has five 5 loading docks which can be accessed from the Gold Coast Highway at the northern end of the GCCEC Goods will not be accepted at any other point Delivery Times Loading Dock Hours Monday to Friday 7 30am 4 00pm Please note Arrangements outside these hours would need to be organised with your Event Manager A labour surcharge may apply It is the responsibility of the contractor or subcontractor to supply sufficient Team Members for unloading of transport vehicles in the loading bay in a timely safe and non disruptive manner Labels A delivery label must be affixed to each item sent to the GCCEC Please refer to the Delivery Label Form F4 which can be downloaded from the GCCEC Website All labels must be marked with the name of event room hall and date of event For collection of goods please ensure all items are clearly labelled with the name of the company event name and collection date Goods must be collected within 24 hours after the conclusion of the event Please refer to Colle
3. Z HIG Va gold convention and Exhibition Manual coast exhibition centre If the Client does not take out the necessary insurance the Operator may take out suitable insurance The Client will be responsible for the cost of this insurance The Client must not do anything that limits or removes any rights the Operator the Owner or the Client may have under any contract of insurance relating to the GCCEC or the Event The Client s liability to the Operator or Owner will not be limited because of any insurance policy For example if the amount of the Client s insurance does not cover the loss suffered by the Operator the Client will still be required to pay the full amount of the Operator s loss C18 0 Loading Dock Marshal The services of a Loading Dock Marshal are required for the bump in out of your Exhibition A labour charge of 45 50 per person per hour for a minimum of four 4 hours is applicable additional charges apply for weekends and public holidays In some cases more than one marshal will be required We recommend anywhere from 1 5 Loading Dock Marshals depending on the size of the event Please contact your Event Manager regarding scheduling times and marshal requirements C19 0 Noise Levels Queensland State Government Environmental and Heritage Legislation To comply with Queensland State Government Environmental Legislation on noise pollution it is a requirement that all events functions and other activities are a
4. contact your Event Manager for applicable charges All media to be converted must be presented to the GCCEC no later than 72 hours prior to your event Screen set landscape are 1360 x 768 megapixels with screens set portrait 768 x 1360 megapixels Mobile freestanding signage and static signage are also available A4 and A3 landscape signage is applicable VERSION July 2014 18 s LN d tense 1 AN Nes mt H E v ONT uS gold convention and Exhibition Manual coast exhibition centre C25 0 Smoking Policy The GCCEC is Government owned and therefore a total non smoking venue Smoking is permitted at clearly signed designated areas outside the GCCEC Please access the Events Health and Safety Guidelines Section 2 6 Page 7 C26 0 Storage Limited storage facilities are available at the GCCEC for the event To store property at the GCCEC for an event prior approval in writing must be obtained from the Event Manager C27 0 Substance Disposal Under no circumstances are any chemicals be disposed of into the GCCEC drainage System Persons found disposing of chemicals in this way will incur any cost involved to rectify this situation All chemical substances and paints must be contained taken off site and disposed of in an appropriate manner by the contractor C28 0 Vehicle Displays Please access the Events Health and Safety Guidelines Section 3 28 Page 22 C29 0 Water and Waste Service to Pits A number of
5. must submit in writing a proposal to GCCEC N Animals No animals birds insects or pets are permitted on site with the exception of Seeing Eye dogs Any requests relating to the display of animals for an exhibition will have to be presented in writing for approval by the GCCEC Please access the Events Health and Safety Guidelines Section 3 3 Page 11 N Balloons Where helium filled balloons are being used as part of a display in the exhibition area approval must be given by the GCCEC There will be a charge incurred for the retrieval of loose balloons from the ceiling N LPG Cylinders The use of LP gas cylinders indoors is discouraged wherever possible All cylinders must be tested and approved for use and stamped with AG 601 The Organiser must provide fire extinguishers CO2 and dry chemical All LP gas cylinders must be removed overnight and stored in the loading dock Please access the Events Health and Safety Guidelines Section 3 16 Page 16 VERSION 7 July 2014 8 E EJ E E fe T x ui LD K 1NOdMIv vLIVONY1002 091 3siavuva Sua4uns o 599v 9r AVMHOIH 1SvVOO2 Q109 9Out4U3 BOB VIER Aene pojaran M d D 4200 ON OvO1 AMINO AVIA JNO N SALT QvHNOO 91 Mami LHOlN ON 33382 vuiaSongaTvi 31110 Access to Arena Central Rooms and Halls Site Map July 2014 KNT E L VERSION 7 C3 0 i 3 E z KS exhibi
6. required to pay for parking Event Organisers will be issued a pre validated car park ticket on the first day of the event which will allow access in and out of the car park at no cost The cards will be issued by your Event Manager Should any specific arrangements be required regarding car parking please contact your Event Manager C7 0 Carpet Hire The GCCEC has charcoal coloured carpet tiles available for hire Please advise your Event Manager who can assist with hire costs A cleaning or replacement fee will be incurred if carpet tiles are damaged during an event C8 0 Ceiling Heights Ceiling heights within the GCCEC are as follows H Arena 14m to catwalk e Central Rooms A B C 3 5m e Halls 10m e Rooms 1 4 2 6m e Rooms 5 9 3 8m e Room 10 12 3 0m VERSION7 July 2014 lt All 1 ald Coast Convention an s a d UE 6 S gold convention and Exhibition Manual coast exhibition centre C9 0 Cleaning Waste Disposal The GCCEC is responsible for the cleaning of the Centre s public areas and disposal of rubbish General cleaning of the exhibition area is conducted during operational hours only at standard charges to the hirer Should you require stand cleaning please complete the Stand Cleaning Form F10 21 days prior to event Additional cleaning charges of the exhibition area apply as follows Monday to Friday Pre clean final pre clean Overnight amp Post Cleaning 37 50 per person per hour min 4 hrs
7. to operate a forklift A copy of the forklift licence must be shown to Security Control before equipment is operated on the GCCEC property Forklifts operators must operate at all times in a safe manner and in accordance with current industry standards Please note A spotter must also be provided during operation At no time can persons other than the operator be transported by forklift from one place to another Using Hired Equipment Any vehicle hired to be used within the Centre must be fitted with non marking tyres and must abide by the Events Health and Safety Guidelines Please access the Events Health and Safety Guidelines Section 3 15 Page 15 C17 0 Insurance As per the contract the Client is required to take out 20million public liability insurance as detailed in the Event Details section of the cover note with insurers and on terms acceptable to the Centre All insurance policies must e Note the Owner and Operator as an insured for the vicarious liability and e Contain cross indemnity and waiver of subrogation The Client must provide a copy of the insurance policies Certificate of Currency to the Operator prior to the commencement of the Hire Period The Operator has the right to request changes to the policy if the Operator reasonably considers the changes are required to ensure the more efficient operation of the GCCEC or the Event VERSION 7 July 2014 15 s LN 1 4 old coast Convention am Mes csi a d
8. 14 0 Wr Me 14 C15 0 Food and Beverage tel E 14 C16 0 Forklift and Lifting Equipment Ple ciento hatten trarre nett err 14 C17 0 ut 15 C18 0 Loading Deck EE 16 C19 0 Noise Levels m c o C E d I ree 16 C20 0 Fonterdgee ceu eee a erie cree Uo uu se m 16 C21 0 Power dnd Associdted Changes 6 seen eee eU ee AER 17 C22 0 SCOT 17 C23 0 Ernie TIS O e cc rH I recta meen ace 17 C24 0 Signage ae Ere rN are EAS M eee er ene Nr eee 18 C25 0 SMOKING Polly eet c e eee LLL E LA 19 C26 0 EE 19 C27 0 Substance Disposal se nen E 19 C28 0 GTI GII T 19 C29 0 Water and Waste senbpedo AC 19 C30 0 Tel Ee El E 20 VERSION 7 July 2014 2 old coast cy T aL m TH HO Tat Ak ss gold convention and Exhibition Manual coast exhibition centre SECHONJBD FEORMS 3 1 5o ua citet EE 21 F1 Account FOMI e en e 21 F2 Banner Rigging Request Eats cec eee ete ect ee 21 F3 Exhibitor CatenngiFonm setae ccr cc D eee 21 FA Erd ec rc ERE E UT 21 F5 Fireworks Applicaton Ee 21 F6 Cabled Internet Connection el E 21 F7 Lifting Equipment Hire Order EO sss ss esse gendo aerate mace tio 21 F8 Plumbing Water Waste Request EE 21 F9 Stand Cleaning Order FOIT ee eee Let S LC EL 21 F10 Food and Beverage Sampling Eom cete ee cese 21 F11 Pre Venue Inspection E ME eee terat eee eee 21 F12 Banner Rigging Delivery Ee 21 F13 Event Risk Assessment T OR TEMO A E E 21 F14 EI EE EN F15 Phone Comms Connection det 21 F16 Equipment Hire For
9. ciated charge will apply for any power connected outside of exhibition hours Please contact your Event Manager should this service be required C22 0 Security The GCCEC Security Department operates between 6 00am and 10 00pm Should you require security outside of these hours charges will apply Please also note any security requirements must be GCCEC employees GCCEC is a licensed venue thus in line with legislative requirements some functions involving alcohol may require Safety and Security Officers to monitor Responsible Service of Alcohol RSA The following Security charges per hour shall apply with a minimum engagement of four 4 hours Monday to Friday 47 50 per hour Saturday 55 00 per hour Sunday 57 50 per hour Public Holidays 78 50 per hour Please contact your Event Manager regarding your security requirements Please access the Events Health and Safety Guidelines Section 2 1 Page 6 C23 0 High Visibility Vest All Organisers Contractors Exhibitors and their Team members must wear safety vests in a Construction Zone A Construction Zone is designated during an Exhibition or Production bump in and bump out Contractors and Exhibitors will not be allowed entry to the area unless a safety vest is worn Safety vests are available for purchase at a cost of 10 per vest from GCCEC Security Control Office VERSION 7 July 2014 17 1 ald co t Convention and ilies m amp s aa VS e gold conve
10. ction of Goods below VERSION July 2014 12 s LN 1 4 old coast Convention am Mes csi a d Z HIG Va gold convention and Exhibition Manual coast exhibition centre Storage As GCCEC has limited storage facilities delivery of items earlier than 24 hours prior to the event will require prior approval from your Event Manager All items will be placed into the appropriate area prior to client access on the first day of the event Additional storage and labour charges may be incurred for goods stored or relocated by the GCCEC outside the contracted booking period Road case storage is not guaranteed and must be arranged prior to arrival Collection of Goods Goods must be collected from the loading dock within 24 hours after the conclusion of the event Storage charges will apply for goods remaining after this time The GCCEC reserves the right to dispose of any remaining goods one 1 week after the conclusion of the event Disposal of any remaining goods may incur a removal charge C11 0 Electrical Appliances Equipment Please access the Events Health and Safety Guidelines Section 3 12 Page 13 C12 0 Hall Dimensions H Exhibition Hall 1 30 2m x 51 2m H Exhibition Hall 2 34m x 51 2m H Exhibition Hall 3 34 6m x 51 2m H Exhibition Hall 4 24 8m x 51 2 m C13 0 Fire Regulations Flammable Products The storage of any flammable liquids or fuel within the exhibition is not permitted Motor vehicles or other mechanica
11. floor pits in the GCCEC are supplied with non potable water The waste service only allows for the disposal of clean water waste as these lines go straight to sewage The floor pits are not designed for effluent or untreated trade waste discharges ie solvents and paints Trade waste must be stored in containers and removed from the site for treatment and disposal Any Exhibitor wanting to dispose of trade waste must supply their own separator system and dispose of waste in areas designated by the Property Operations Department It is the responsibility of the Exhibitor to arrange connection from the service pit to their equipment If you require a licensed Plumber or Tradesperson please contact your Event Manager or the Property Operations Department An access and consumption fee of 55 00 shall apply for each pit A Plumber s service access and connection fee is in addition to the above charge If the disposal of trade waste causes a reportable EPA spill or a service call the cost will be 1 000 Please complete the Plumbing Water Waste Request Form F9 should this service be required VERSION July 2014 19 Z 3 1 E Old Coast Convent ax vilior son as RW LL pe VS gold convention and Exhibition Manual coast exhibition centre C30 0 Weight Load Capacities floor The floor load allowances for GCCEC are as follows e Arena 15 kPa e Central Rooms 15 kPa e Halls 20 kPa e Rooms 1 12 5 0 kPa Dimensio
12. ges may apply Forklift and Lifting Equipment Hire Forklift The GCCEC has a forklift for hire subject to availability This service needs to be organised through your Event Manager no later than 21 twenty one days prior to your event by completing the Lifting Equipment Hire Form F8 Charges are outlined on this form July 2014 14 s LN 1 4 old coast Convention am Mes csi a d Z HIG Va gold convention and Exhibition Manual coast exhibition centre Please note Only licensed drivers are permitted to operate the GCCEC forklift The maximum load capacity is 1 5 tonne The quoted prices are inclusive of a licensed GCCEC driver and spotter Please access the Events Health and Safety Guidelines Section 3 15 Page 15 Scissor Lift The GCCEC has a scissor lift for hire subject to availability This service needs to be organised through your Event Manager no later than 21 twenty one days prior to your event by completing the Lifting Equipment Hire Form F8 Charges are outlined on this form Boom Lifter The GCCEC has a boom lift for hire subject to availability This service needs to be organised through your Event Manager no later than 21 twenty one days prior to your event by completing the Lifting Equipment Hire Form F8 Charges are outlined on this form Please access the Events Health and Safety Guidelines Section 3 30 Page 23 Equipment Only Hire No Operator Forklift operators must be licensed
13. ines Section 3 24 Page 19 and complete the Fireworks Application Form F5 45 days prior to event Restrictions e Due to noise restrictions it is preferable to let off fireworks on the eastern side of the Centre Firework displays must be completed by 9 00pm Amplified sound is not permitted All approvals must be signed before event commences GCCEC Security Control room must be informed for isolation of fire detectors Gold Coast City Council GCCC must be contacted and any approvals required by the GCCC complied with Please note The approval process of this application is approximately a minimum of 30 days and can sometimes take longer as it requires Queensland Fire and Rescue Authority approval Food and Beverage Sampling The GCCEC has exclusive rights to the sale of food and beverage No Exhibitor or person shall bring into a licensed area distribute or give away any item of food or beverage to visitors within the GCCEC without prior written approval from GCCEC Management The GCCEC does not object to the distribution by Exhibitors of food or beverage samples used as a means of demonstrating their manufactured product however the sale of such products is not permitted e The Food Sampling Form F12 must be forwarded to your Event Manager no later than 21 days prior to your event e The Beverage Sampling Form F11 must be forwarded to your Event Manager no later than 42 days prior to your event Please note Char
14. islative and local by laws Arena banners can be hung in certain areas of the Arena Please contact your Event Manager for specifications and regulations N Hall banners can be hung in certain areas of the Halls or around the perimeter of the Halls from a curtain rail situated at 9 7m from floor level N Please access the Events Health and Safety Guidelines Section 3 30 Page 24 C5 0 Coffee Shop If a coffee shop is operational during your event coffee shop accounts can be secured for food and beverage items by completing the Account Form F1 Please confirm opening hours with your Event Manager VERSION July 2014 10 1 ald co t Convention and ilies m amp s aa VS e gold convention and Exhibition Manual coast exhibition centre C6 0 Car Parking The GCCEC operates an automated car parking system The cost is 10 00 per vehicle per entry payable upon exiting the Centre There are four 4 pay stations positioned throughout various locations in the Centre These machines accept both cash and credit card A 30 minute grace period applies to all vehicles whereby payment is not required Should this period be exceeded a 10 00 fee will apply Car parking will revert to a manual system on occasions where high volume traffic is expected i e concerts and entertainment events to avoid major delays and traffic congestion Who pays for parking All guests including Exhibitors Suppliers and Contractors are
15. l appliances displayed within the exhibition venue must contain a full tank of fuel Fire extinguishers and fire hose reels must at all times be visible and accessible and must not be removed from their correct locations Please access the Events Health and Safety Guidelines Section 2 13 Page 8 Fire Fighting Equipment Should construction of stands and exhibits create a potential smoke locked area or create an area not serviceable by the existing sprinkler systems the Management of GCCEC may require the smoke detection emergency lighting and exit lighting systems be extended to cover the stand and or exhibit areas Please access the Events Health and Safety Guidelines Section 3 23 Page 18 Fire Proof Materials Any materials used in stand construction or for display purposes must conform to the following standards e Non combustible and inherently non flammable material e Durable flame proof fabric e Self extinguishing plastic e Flame proof fabric VERSION July 2014 DEI Gen 1 AN Nes mt H E v ONT uS gold convention and coast exhibition centre old Coast convenida C14 0 C15 0 C16 0 VERSION 7 Exhibition Manual The use of the following materials is prohibited unless treated for fire retardation e Plywood hardwood pulp board or fibreboard Styrene e Crepe paper e Plastic e Hessian e Loose straw hay e Leaves Fireworks Pyrotechnics Please access the Events Health and Safety Guidel
16. l cleaning will incur a surcharge and additional event charges may apply for security Public areas foyers and exhibition aisles are cleaned and rubbish bins emptied on a regular basis by the GCCEC Team Exhibitors are responsible for the cleaning of their individual display booths The GCCEC does however offer a stand cleaning service to exhibitors If required your stand can be vacuumed mopped and dusted prior to opening of the exhibition each day Please complete the Stand Cleaning Order Form F10 if this service is required The Event Organiser is responsible for the following e General trade area cleaning during operating hours Cleaning of exhibition space charges Cleaning of exhibition stand areas Wet waste cleaning disposal of chemical substances and removal costs by the GCCEC Removal of large volumes of rubbish to skips in dock areas Specialised cleaning duties or requirements Pre post event and overnight cleaning charges Post waste removal charges VERSION 7 July 2014 6 s LN d tense 1 AN Nes mt H E v ONT uS gold convention and Exhibition Manual coast exhibition centre SECTION C EXHIBITION INFORMATION C1 0 Access to GCCEC General Access The GCCEC has an obligation to all personnel and visitors to protect their health and safety whilst on site In addition as event organisers contractors or individuals accessing the site there is a reciprocal obligation to ensure that work activitie
17. m ae tete t cs AER M 21 VERSION 7 July 2014 3 Z 1 old coast Convention a o E wmm 8 us gold convention and Exhibition Manual coast exhibition centre SECTION A INTRODUCTION A1 0 Introduction Welcome to the Gold Coast Convention and Exhibition Centre The Gold Coast Convention and Exhibition Centre GCCEC is owned by Queensland State Government and is operated by Echo Entertainment Group under a management agreement This manual has been designed to assist Exhibitors and Organisers when planning an event at the GCCEC and contains information and guidelines that we are sure you will find useful A2 0 Work Health and Safety The Gold Coast Convention and Exhibition Centre GCCEC is committed to ensuring the health safety and welfare of employees contractors and visitors Please access the Events Health and Safety Guidelines These guidelines can be downloaded from our website www gccec com au A3 0 Forms and Agreements All forms and agreements referred to in this manual can be downloaded from our website www gccec com au VERSION 7 July 2014 4 s LN d tense 1 AN Nes mt H E v ONT uS gold convention and Exhibition Manual coast exhibition centre SECTION B SERVICES FOR EXHIBITORS B1 0 Audio Visual Any event that has Audio Visual requirements the Audio Visual services must be supplied by the GCCEC The GCCEC Audio Visual Team will assist you with audio lighting data and
18. ns weights and other specifications are required to be submitted in writing to our Technical Engineer for approval before any heavy equipment display vehicle or machinery is required to be set inside the GCCEC VERSION July 2014 20 Z 3 1 E Old Coast Convent ax vilior a as RW LL pe VS gold convention and Exhibition Manual coast exhibition centre SECTION D FORMS The following forms are attached or can be downloaded from our website www gccec com au F1 Account Form F2 Banner Rigging Request Form F3 Exhibitor Catering Form F4 Delivery Label F5 Fireworks Application Form F6 Cabled Internet Connection Form F7 Phone Comms Connection Form F8 Lifting Equipment Hire Order Form F9 Plumbing Water Waste Request Form F10 Stand Cleaning Order Form F11 Beverage Sampling Form F12 Food Sampling Form F13 Banner Delivery Label F14 Contractors Agreement F15 GCCEC Safety Rules F16 Equipment Hire Form VERSION July 2014 21
19. ntion and Exhibition Manual coast exhibition centre C24 0 Signage The GCCEC has a number of LCD screens installed throughout the Centre for use as directional signage is provided on a complimentary basis This can also be used for event programs promotional DVD s live video feeds or free to air cable TV A labour charge may be applicable Main Entrance 1 x 65 Landscape LCD 4 x 40 Portrait LCD Arena 1 x 40 Landscape LCD located outside Doors A B C E F G Central Rooms 1 x 40 Landscape LCD located outside doors above Central Rooms A and C Halls 1 x 40 Landscape LCD located outside Hall 1 Door Rooms 1 9 1 x 22 Portrait LCD located outside each Room Foyers 1 x 40 Portrait LCD located at Ground Floor Lifts 1 x 40 Portrait LCD located in the Hall Foyer 1 x 46 Portrait LCD located at Level 1 Lifts 6 x 42 Landscape LG located throughout Foyer C and Main Entrance Foyers Each LCD screen can run multimedia To ensure quality control of the content during your event the following file formats are accepted Supported image formats include JPEG jpeg GIF gif or BITMAP bmp Supported video formats include QUICKTIME mov AVI avi MPEG mpg1 or mpg2 or WINDOWS MEDIA VIDEO wmv minimum frame size is applicable The following file formats are NOT supported TIFF DVIX 3GP POWERPOINT ppt DVD Should files be set up in the above formats the GCCEC offers a file converting service Please
20. ompliance Failure by any party to comply with the Access Controls of the GCCEC may result in persons being stopped from undertaking any work or expulsion from the GCCEC VERSION 7 July 2014 7 s LN 1 4 old coast Convention am Mes csi a d Z HIG Va gold convention and Exhibition Manual coast exhibition centre Loading Docks The GCCEC has five 5 loading docks which can be accessed from the Gold Coast Highway at the northern end of the GCCEC Please refer to the following site plan on page 9 Goods will not be accepted at any other point It is the responsibility of the Organiser of the delivery to ensure upon parcel drop off a clear signature is obtained from the GCCEC loading dock representative Please access the Events Health and Safety Guidelines Section 2 17 Page 9 Delivery Times Loading Dock Hours Monday to Friday 7 30am 4 00pm Please note Arrangements outside these hours would need to be organised with your Event Manager A labour surcharge may apply It is the responsibility of the contractor or sub contractor to supply sufficient Team Members for the unloading of transport vehicles in the loading bay in a timely safe and non disruptive manner C2 0 Approvals Exhibition floorplans must be submitted to GCCEC for approval no later than 90 days prior to the event No stand or display is to block any aisle or emergency exit Exhibitors wishing to use any of the following items as part of their exhibit
21. preferred method of payment is by credit card All charges incurred during the event will be charged to your nominated credit card Please complete the Account Form F1 and return it no later than 21 days prior to the event Please also provide a list of persons authorised to sign for food and beverage for the account VERSION 7 July 2014 5 s LN d tense 1 AN Nes mt H E v ONT uS gold convention and Exhibition Manual coast exhibition centre B4 0 Communication telephones and data Telephone facsimile modem data and RF TV lines can be provided throughout the GCCEC on request Please refer to the Cabled Internet Connection Form F6 for relevant connection costs For a telephone connection refer to the Phone Comms Connection Form F17 These forms must be returned no later than 21 days prior to the event Please contact your Event Manager should any further information be required B5 0 Floral Arrangements You are welcome to arrange any floral requirements for your event through your preferred supplier We can also arrange floral arrangements on your behalf if required Please advise your Event Manager should this service be required B6 0 Stand Cleaning GCCEC is responsible for the cleaning of the GCCEC s public areas and disposal of rubbish General cleaning of the exhibition area during operational hours only is inclusive in the standard venue hire charges However after hours overnight and pre post additiona
22. s do not endanger the safety of workers or others As an Event Organiser the GCCEC places a responsibility on you to ensure all persons undertaking work are inducted into the workplace In addition contractors are required to provide a Certificate of Currency for both Work Cover and Public Liability Insurance policies Contractors must report to the Security Office on arrival on each visit to GCCEC and will be required to undertake an on site safety induction before commencement of work Visitor identification or contractor passes will be issued by security and must be worn at all times whilst on site As an Event Organiser the GCCEC places a responsibility on you to ensure all persons entering the GCCEC being Workers Exhibitors or others comply with access controls Please access the Events Health and Safety Guidelines Section 2 1 Page 6 Exhibitor Event Organiser All Exhibitors and Event Organisers must wear accreditation supplied by the Event Organiser at all times when entering the GCCEC Event Organisers must supply the GCCEC with a copy of all accreditation types issued for identification purposes There is no need for delegates to wear accreditation during the event Accreditation is at the discretion of the Event Organiser Performers Event Organisers must advise their Event Manager of all performers entering and performing at the GCCEC Please access the Events Health and Safety Guidelines Section 3 1 Page 10 Non c
23. ssessed for possible violation in relation to excess noise levels The GCCEC development approvals will place sound pressure limits on the operations of the GCCEC including the maximum sound pressure level permitted in any room of the GCCEC at any accessible location in the room as measured by the Operator or any level which may disturb any guests in that room or Clients and their guests using any other room in the GCCEC Please access the Events Health and Safety Guidelines Section 3 22 Page 18 C20 0 Porterage The GCCEC does not provide porters to assist with bump in out unless requested A labour charge of 37 50 per person per hour and a minimum engagement of four 4 hours are applicable additional charges apply for weekends and public holidays if this service is required Please contact your Event Manager should this service be required VERSION July 2014 16 All 1 ald Coast Convention an s a d UE 6 S gold convention and Exhibition Manual coast exhibition centre C21 0 Power and Associated Charges The following power and associated charges are applicable during an Exhibition e 10amp 240V 55 per outlet per stand e 15amp 240V 70 per outlet per stand e 20amp 240V 90 per outlet per stand e 32amp 415V 3 phase 355 per outlet per stand Please note The GCCEC requires all exhibition booths to turn off non essential power outside of Exhibition hours Please be aware a power and asso
24. tion centre jold convention and st coas s LN E 1 AN Nes mt H E v ONT uS gold convention and Exhibition Manual coast exhibition centre C4 0 Banners The GCCEC s policy is that all banner rigging must be provided by a GCCEC rigger Charges are applicable and can be confirmed by your Event Manager N The co ordination of banner rigging is the responsibility of your Event Manager N The Banner Rigging Request Form F2 must be forwarded to your Event Manager no later than 21 days prior to your event N All banners must be delivered to the GCCEC s Loading Dock no later than 7 days prior to your event with a banner delivery label F13 affixed to each item This can be downloaded from the GCCEC website All labels must be clearly marked with the event details name of event room hall and date of event N If there is a specific order in which banners must appear a diagram should be forwarded to your Event Manager no later than 7 days prior to your event N At the conclusion of the event banners will be transferred to the loading dock for collection The GCCEC holds no responsibility for the collection of banners N As storage space is limited all goods must be collected within two 2 working days of the conclusion of the event N The client acknowledges that the GCCEC has restrictions on outdoor advertising Therefore any outdoor advertising must be agreed in advance with the GCCEC and comply with all leg
25. vision requirements for your event and can also provide theming video graphic and production support should you require The exception to this policy is for booth stands inside exhibitions B2 0 Rigging Please note ALL rigging top points must be installed and removed by a GCCEC licensed rigger charges will apply for this service All rigging plots must be submitted to the GCCEC for venue approval no later than 21 days prior to an event Please complete the Rigging Form F2 and return the form to the Event Manager no later than 21 days prior to the event Please access the Events Health and Safety Guidelines Section 3 30 Page 24 B3 0 Catering Food and Beverage Accounts For the convenience of Exhibitors the GCCEC have put together some suggestions for catering food and beverage which can be pre ordered and consumed at various exhibition booths during an exhibition Please complete the Exhibitor Catering Form F3 sign and retum the form no later than 21 days prior to the event Please note GCCEC has the sole catering rights to all food and beverage products Exhibitors are not permitted to bring food and beverage into the venue from outside caterers Exceptions may be granted should an exhibitor wish to distribute food and beverage samples only of their product A request for approval by management in writing must be received prior to the event A coffee shop account may also be set up for the duration of the event The
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