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COAST SPAS - Gecko Depot
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1. power box cover is the one to be used as main reference for the spa you are servicing j GND soe zm e fo Pe KEYPAD WITH DISPLAY AUXILIARY I O KEYPAD WITHOUT DISPLAY CABLE IS POLARISED COM PORT TEMP PROBE INPUT 120 VAC 240 VAC PRESSURE ene LINEI aT LINE2 SWITCH HIGH LIMIT PROBE Pump Ozone Fiber Box Voltage 120v 240v Voltage 120v 240v Voltage 120v Green Ground P69 P69 Green Ground P73 P73 Green Ground P75 Red Low Speed P37 P37 Black Line P30 P30 Black Light P24 Black High Speed P64 P64 White Com P46 P60 Red Motor P28 White Com P48 PS7 White Com P50 Pump 2 Accessory Connector Light Connector 24W max Voltage 120v 240v Voltage 120v 240v Light PI4 Green Ground P70 P70 Green Ground P77 P7 Red Low Speed P22 P22 Black Line P34 P34 H Black High Speed P35 P35 White Com P47 P 6l eaten White Com P45 P58 leater 4Kw P63 P44 eater 2 Kw P21 P56 Lifter Fan Lifter Up P102 Green Ground P68 Lifter Down P106 Black Line P65 Ground PIIS White Com P42 TSPA MP Metapacks Service Manual 67 Professional Repair Kit All you need in one case be Gecko s professional repair kit contains all you need to service and repair Gecko s line of power spa packs e Top side controls keypads e Temperature probes e Pressure switch cables e Flow switches e Elements e Heater wires e Transformer e Ground lugs e Gromets e 6St
2. Verify if keypad is correctly 3 If nothing works clean trans connected to the board former orange connector pins Even a small coating of film may cause a bad connection riri a Ty i Xfo fuse 2e Replace transformer fuse 4e Replace transformer if problem if nothing still seems to work persists 5 If problem is still not solved replace board Refer to How to Replace the Board section TSPA MP Metapacks Service Manual 27 28 TSPA MP Metapacks Service Manual Spa Not Heating Flow Ch If the spa does not seem to be heating the water follow the Troubleshooting Flow Chart below to identify the problem yes E no Is service icon appearing on a Refer to keypad display Ensure temp Service Icon set point is Displayed higher than section actual water temp yes lt no Has Heater icon appeared on keypad display If Heater icon is flashing system is in LC mode See Low Level Section eg ee no Can you read temp value displayed Make sure system is not in Economy mode 240 VAC between two terminals of the heater on the board yes Eea no Take water temperature and compare with on keypad Syster Is difference works fi greater than 2 F Replace i board Is temperature probe touching water or hot air rear yes lt lt no affecting reading Are Isolate
3. Do you get 240 VAC 1 reading for Replace Pump both speeds Replace or Pump 2 board TSPA MP Metapacks Service Manual 33 Pump 1 Does Not Work If Pump is not working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the pump relay With this type of circuit if no pump is connected to an output and relays are open the voltmeter will continue reading around 60 volts This is normal It is important to measure voltage when pump is connected to pack Power must remain On B o MMs ce g Pump icon e Check if the display is flashing 3 If Pump icon does not If yes refer to specific section appear use a spare keypad to verify if keypad is defective 2 Verify if Pump icon appears on If it is replace keypad keypad display when you press Pump I key If not replace board If Pump icon does not appear check low level programming first 4 If Pump icon appears on see Low Level Section keypad display when Pump I key is pressed verify if Pump works in any of the speeds 34 TSPA MP Metapacks Service Manual Pump 1 Does Not Work If Pump does not work in any speed perform the following tests to correct the problem If Pump does not work in either 3 Turn Pump to high speed and speed replace Pump fuse measure voltage between white and black wire connectors 240 VAC
4. List of parameter configurations l Pump Display P x Value ofx single speed 2 two speed 2 Pump 2 Display P2 x Value of x 0 not installed single speed 2 two speed 3 Blower Display bL x Value of x 0 not installed single speed 2 two speed 3 three speed 4 Light Display LI x Value of x 0 not installed 12 VAC single intensity 2 12 VAC triple intensity 3 120 VAC auxiliary relay 4 Internal fiber box control mode aux amp 2 relays 5 Ozone Display O3 x Value of x 0 not installed on only in filter cycle 2 always on 6 Circulation pump Display CP x Value of x 0 not installed regulated with spa temperature 2 always on 7 Service message Display SEr x Value of x 0 message not displayed message displayed every 8000 hours 8 Current limiting option Display Cu x Value of x 0 low current heater off if more than one pump is on at high speed high current no restrictions TSPA MP Metapacks Service Manual Service Icon Flow Chart If service icon appears on keypad display follow Troubleshooting Flow Chart below to identify the problem eo Service icon appears on the display Follow service icon amp LED flow chart yes gt Remove pack cover Is board LED on no Make sure low level programming for circ pump is set properly and reset breaker Turn Pump lon or start ci
5. icon lights up on control display but blower still isn t working carry out the following tests to correct the problem Ificon lights up on keypad while blower is in high speed take voltage reading between white and black wire connec tors 120 VAC blower P49 amp P43 240 VAC blower P59 amp P43 Your reading should be 20 VAC for a 120 VAC blower 240 VAC for a 240 VAC blower ae Oo Ut sen ae J ir J Or 2e aN e 5 Ov e Blower fuse Replace blower fuse if you do not get a high enough voltage reading Replace board if you still aren t getting a voltage reading Refer to How to Replace the Board section If you don t get a good voltage reading check if you can restart blower a few minutes after being turned off Replace blower if it does not start after cool down period If blower does start up after cool down it s possible that it is not drawing in enough air Enlarge the opening to allow more air into blower TSPA MP Metapacks Service Manual 4 42 TSPA MP Metapacks Service Manual If spa light does not appear to be working follow the Troubleshooting Flow Chart below to identify the problem yes ee no Have you tried replacing yes E no the spa light bulb Try replacing light bulb Is light still not lighting up Verify low level programming see Low Level Section l Try new keypad m a r D t
6. 0 circ pump not installed CP circ pump installed If Pump is working properly turn it on by pressing Pump I key or start circ pump by increasing set point and test continuity on pressure switch If you detect continuity go to step 10 If you do not detect continuity verify if pressure switch cable is properly connected to pressure switch and board TSPA MP Metapacks Service Manual 6 Ensure adequate water flow in the heater and short two pressure switch terminals with jumper cable 7 If service icon disappears first make sure there is no blockage of water or air lock and check water valve If the installation is older than 2 years replace the pressure switch and re calibrate it 8 If service icon still appears the If installation is recent try readjust problem may be either with switch ing the pressure switch If this is not cable or board possible replace switch Remove plastic cover and replace Refer to How to Adjust the cable Pressure Switch section of this manual 9e Replace board if error condition still persists Refer to How to Replace the Board section TSPA MP Metapacks Service Manual II Power may remain On while the following steps are carried out 10 If you have continuity on pressure If error condition persists remove switch follow these steps plastic cover and replace pressure switch cable Disconnect pressure switch c
7. Chart below to identify the problem o __ yes lt gt 1 Hi Press any key A power failure has occurred Has display stopped flashing System works fine yes lt i no Are you getting correct water temp reading on the display D _ ___ Verify if temperature probe is touching water Verify if yes K no or if cold air from temperature probe back can affect is properly connected Is weather reading u very hot If so replace probe and reset breaker Remove spa cover even during the night Replace ee board if bl Sak f m Baa problem ower i a Lower set point still persists Sines below actual u with one Test element EPA EIE g Pump is overheating Wait until If opened Heater icon water during ee replace it on keypa d display filter cycle cold water l SMOJE Gbappear Lower if needed 1 Do you get a R 240 VAC reading i If element between works fine two heater wires replace board on the board TSPA MP Metapacks Service Manual 17 Display Is Flashing If digital thermometer water temperature reading is 12 F or higher and keypad display indicates correct temperature carry out the following tests If display stops flashing after pressing a key this means that a power failure has occurred System works fine If weather is very hot 4e If you do not read 240 VAC pump may be overheating water during Remove s
8. LC mode see Low Level Section 30 TSPA MP Metapacks Service Manual Spa Not Heating If Heater icon appears on the display but spa is still not heating carry out the following tests to correct the problem If Heater icon lights up on the display Remove plastic cover and measure 2e If voltage reading is correct verify voltage between two heater screws if heater wires are properly con on the board nected to the element Replace board if you are not If not tighten wires to board and getting a reading of 240 VAC element Kw heater P21 amp P56 4 Kw heater P63 amp P44 3 If problem persists replace the element TSPA MP Metapacks Service Manual 3l 32 TSPA MP Metapacks Service Manual Pump Flow Chart If Pump or Pump 2 is not working follow Troubleshooting Flow Chart below to identify the problem gt Is display LY flashing Refer to specific section yes Qe no Does Pump I or Pump 2 icon E appear on Verify if low level keypad display programming is set correctly when you See Low Level Section press Pump or Pump 2 key Em Replace keypad l w m yes Eeoa no If still not working replace board Do pumps work in either speed Verify low level programming yes gt Replace Pump or Pump 2 fuse Pump s still not working yes Q gt no Measure voltage on the board for both speeds
9. _ 12 VAC reading ma on light ouput Replace spa on board Replace spa light socket when light is light fuse on at highest intensity Replace board if light is still not working 43 TSPA MP Metapacks Service Manual Spa Light Does Not Work If spa light is not working carry out the following tests to correct the problem It is important to measure voltage when light is connected to the pack Power must remain On l The first step is to try replacing the spa s light bulb Light fuse 2 If light still isn t working verify 4e Ifyou arent getting a voltage read low level programming first ing replace light fuse on the board see Low Level Section Use a spare keypad to verify 5 Ifthe problem persists replace if spa keypad is defective board Refer to How to Replace the Board section 3 Remove plastic cover and measure voltage between opposite prongs of connector P14 on the board If you get 2 VAC replace light socket 44 TSPA MP Metapacks Service Manual Fiber Box Light Flow Chart If fiber box light does not appear to be working follow Troubleshooting Flow Chart below to identify the problem Verify low level programming to make sure light is programmed properly see Low Level Section yes a no Try a new keypad Still not working yes ee no Do you read w 120 VAC for _ fiber box Replace motor amp light Re
10. a 12 VDC reading al on the board a Replace Verify if fuse power supply 12 VDC is properly E yes lt Q no 7 connected Is DVD VCR or CD cable connected Try with properly anew cable Replace power supply If problem persists replace radio or VCR Replace expansion board TSPA MP Metapacks Service Manual 57 VCR DVD amp CD Radio Not Working If your VCR DVD or CD radio is not working carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the TV relay With this type of circuit even if no TV is connected to an output and relays are open the voltmeter will continue to get a volt reading around 60 This is normal It is important to take voltage reading when circulation pump is connected to the pack Power must remain On Audio icon e Verify if VCR or CD icon appears 2 3 on keypad display If not use Mode key to put system in VCR or CD mode If it does not work replace keypad If problem persists replace main board Check 12C 1 connection on expan sion board and 2C connection on main board Check voltage between PIOI and PI 16 If you do not get good reading this in dicates that you have a problem with your power supply 5 Verify if you can get a reading of On e 7e CO e xo e 12 VDC at incoming power I2 VDC PIOI amp PI 16 If you do verify if power su
11. is to prevent excessive ozonator activation During this interval Filter cycle icon will flash in a different sequence On 1 2 sec Off 1 2 sec On 1 2 sec Off 1 2 sec Also to prevent excessive water temperature caused by overly long filter cycles the system will cancel a filter cycle after 3 hours if water temperature rises more than 2 F above set point In this case Filter Cycle icon flashes on display Verify low level programming to make sure that ozonator is programmed properly see Low Level Section l yes E a no Has Filter Cycle yes w no icon steady y appeared on keypad Do you read display Start up 120 VAC for filter cycle 120 VAC ozonator or 240 VAC for 240 VAC Filter Cycle on the board icon steady should light up on display Replace Replace ozonator ozonator fuse Replace board if you still aren t getting a voltage reading TSPA MP Metapacks Service Manual 47 Qzonator Does Not Work lf ozonator isn t working carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the ozonator relay With this type of circuit if no ozonator is connected to an output and relays are open the voltmeter will still get a reading of around 60 volts This is normal It is important to take voltage reading with ozonator connected to the pack Power must remain On N B On new syst
12. on top unscrew and remove pressure of the elements switch TSPA MP Metapacks Service Manual 63 How To Replace The Heater 3 Unscrew the two nuts that hold heater to the enclosure and slide heater from under the pack Gare N SE y 4e Loosen the two screws that hold mounting feet on each side of the pack and slide heater out Be Slide new heater into place and attach it to the enclosure using the two nuts The two nuts must be well tight ened because they are also used as a current collector in case of heater failure Connect the four wires from the board to the heater It is important to hold both nuts of the element when tightening If you bend or twitst the end of the element you may damage it Check if wires for the element are connected properly to the board Reinstall pressure switch and re connect pressure switch cables in no particular order 64 TSPA MP Metapacks Service Manual How To Adjust The Pressure Switch When a voltmeter is not available Turn Pump off 2 Decrease the pressure switch setting to 0 5 PS I or until service icon is displayed 3 Start increasing pressure switch setting by very slowly turning adjustment screw counter clockwise until service icon disappears Then decrease another full turn 4 Turn pump on at low speed for 30 seconds there should be no service icon on display 5 Turn pump off and wait
13. pump P64 amp P57 2e If replacing the fuse does not work 120 VAC pump P64 amp P48 or if Pump works in one of two menirii speeds take voltage reading on the beard for both meas 240 VAC for a 240 VAC pump 120 VAC for a 120 VAC pump 4 If voltage is correct replace Pump 5 If not replace board Turn Pump to low speed and measure voltage between white and red wire connectors 240 VAC pump P37 amp P57 120 VAC pump P37 amp P48 The reading shoud be 240 VAC for a 240 VAC pump 20 VAC for a 120 VAC pump TSPA MP Metapacks Service Manual 35 Pump 2 Does Not Work If Pump 2 is not working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the pump relay With this type of circuit if no pump is connected to an output and relays are open the voltmeter will get a reading of around 60 volts This is normal It is important to measure voltage when pump is connected to the pack Power must remain On Pump 2 icon Check if display is flashing If it is refer to specific section 2 Verify if Pump 2 icon appears on keypad display when you press Pump 2 key If Pump 2 icon does not appear check low level programming first see Low Level Section 3 4 If Pump 2 indicator does not appear use a spare keypad to verify if spa keypad is defective If it is replace keypad If not replace
14. remain On VCR indicator le Verify if VCR indicator appears on 6 If VCR icon appears on display keypad display verify if you can get a reading of 12 VDC on the board P 12 amp If not use Mode key to put PIIA system in VCR mode 7 f voltage is correct replace TV 2e If VCR icon does not appear on keypad display replace 8 If not replace Fl fuse on expan keypad sion board 3 If VCR icon is still not appear 9 If problem still persists replace ing on display replace main expansion board oard 4 Check 2C connection on expansion board and 2C con nection on main board 5 Check voltage between P101 and PI 16 If you do not get good reading this indicates that you have a pro blem with your power supply 56 TSPA MP Metapacks Service Manual VCR DVD amp CD Radio Flow Chart If your VCR DVD or CD radio does not appear to be working follow Troubleshooting Flow Chart below to identify the problem Verify that the system is in the proper mode an Ee no Has VCR or CD a icon appeared on keypad display Check 12C eee eee Press Mode key connection on to select the expansion board proper mode and 2C connection on main board _ yes H no Replace keypad Do you get a 12 VDC reading between Hi PIO amp PII6 You have a problem with Replace your power supply main board o yes Qe no Do you get
15. the circulation pump does not appear to be working follow this Troubleshooting Flow Chart to identify the problem Verify if low level programming has been programmed properly see Low Level Section Increase set point to 2 above actual water temp to start circulation pump yes lt Q no Do you read 120 VAC for 120 VAC circ pump or 240 VAC for 240 VAC at circ pump output on the board Replace Replace circulation pump circulation pump fuse Replace board TSPA MP Metapacks Service Manual 49 Circulation Pump Not Working lf your TSPA MP has a defective circulation pump carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the circulation pump relay With this type of circuit even if no circulation pump is connected to an output and relays are open the voltmeter will continue to get a volt reading around 60 This is normal It is important to take voltage reading when circulation pump is connected to the pack Power must remain On H Ose gs 1 ese Set Point icon le Verify if low level programming has been programmed properly see Low Level Section 2 Start circulation pump by setting temperature set point 2 higher than actual water temperature f APUNI Mi H gi Wi 3 Remove plastic cover and take voltage reading between circula tio
16. 30 seconds You should not see the service icon 6 If you see an error restart the adjust ment procedure If you are not able to adjust the pres sure switch change it TSPA MP Metapacks Service Manual 65 How To Adjust The Pressure Switch When a voltmeter is available Set voltmeter to Q while both probes are touching one another voltmeter should beep to show there is continuity 2 Turn Pump off 3 Do you have continuity on pressure switch If you have no continuity go to step 4 If you do have continuity increase pressure switch setting by turning clockwise until voltmeter stops beeping Then decrease another full turn 4 Turn Pump on at low speed and wait a few minutes If service icon does not appear you have adjusted the pressure switch successfully If service icon appears decrease pressure switch setting by turning counter clockwise until voltmeter starts beeping there is continuity Then decrease another 4 of turn Turn pump off The service icon should not appear restart procedure if service icon appears 5 When adjustment procedure is completed apply Loctite 425 to the adjustment screw to secure it in place 66 TSPA MP Metapacks Service Manual Wiring Diagram The wiring diagram below provides a general idea of TSPA MP wiring but it is impor tant to note that it may not apply to all systems The wiring diagram including on inside
17. COAST SPAS TSPA MP SERVICE MANUAL Gecko Electronics Inc op oco ASSO ec Coast Spas Pariu Ban Beil Spas Visual step by Step guide to easily Identtfy amp c correct technical problems Table of Contents Power amp Ground Check Electrical Wiring 4 GFCI 5 Programming Low Level Programming 8 Error Conditions Service Icon Appearing on Keypad Display 9 Service Icon and LED Displayed 13 Display is Flashing 7 Wrong Temperature Appearing on Keypad Display 20 Smart Winter Mode 23 Troubleshooting Nothing Seems to Work 25 Spa Does Not Heat 29 Pump Pump 2 Do Not Work 33 Blower Does Not Work 39 Light Does Not Work 43 Fiber Box Light Does Not Work 45 Ozonator Does Not Work 47 Circulation Pump Does Not Work 49 Keys Do Not Work 5I TV Lifter Does Not Work 53 TV Does Not Work 55 VCR DVD CD Radio Do Not Work 57 How to Replace The Board 59 Replace The Heater 63 Adjust The Pressure Switch 65 Miscellaneous Wiring Diagram 67 Professional Repair Kit Info 68 Note For spa repairs and troubleshooting with Pocket tek technology please refer to Pocket tek Users Manual available from Gecko and at www pocket tek com In an attempt to make this manual as useful as possible it has been presented in two formats Problem solving solutions are described with Troubleshooting Flow Charts and also with Step by Step Procedures The two formats together should provide an overa
18. able for 5 seconds and reconnect it 12 Replace board if error condition still persists Refer to How to If error condition disappears ad Replace the Board section of this just pressure switch if it is a new manual installation less than two years or replace it Refer to How to Adjust the Pressure Switch section of this manual 12 TSPA MP Metapacks Service Manual Service Icon amp LED Flow Chart If error condition occurs potential Hi Limit sensor or temperature probe problem follow Troubleshooting Flow Chart below to identify the problem Turn breaker off then on again to reset the system If Hi Limit condition no longer persists check for blockage of water in the piping LED indicator a a BAA l yes _ HH no Take water temperature with a digital thermometer Are you getting correct water temp reading on the display Verify if temperature probe is touching water a a gt me or if cold air from When error back can affect condition occurs reading does heater barrel feel hot a ew Verify if anything If error adie probe d is obstructing water condition still is properly connected flow closed traps or persists f If so replace probe dirty filters replace board and reset breaker Replace board if error condition still persists TSPA MP Metapacks Service Manual 13 Service Icon amp LED Displayed The service icon and LED error condition is related
19. after a few minutes l P to cool down It s possible after being that blower shut off is not getting g enough air entry Create an opening to allow more air under spa skirt TSPA MP Metapacks Service Manual lt Does Blower icon appear on keyboard display when you press Blower key m Replace blower 4 Verify blower low level programming see Low Level Section Replace keypad Replace board Replace blower fuse Replace board if blower still does not start 39 Blower Does Not Work If blower is not working carry out the following tests to correct problem To increase the life of the relay a snubber circuit is used on the blower relay With this type of circuit if no blower is connected to an output and relays are open the voltmeter will continue to get a voltage reading of around 60 volts This is normal It is important to measure voltage when the blower is connected to the pack Power must remain On Verify if Blower icon lights up on keypad display when you press Blower key icon will flash when blower is in low speed 2 Verify if blower low level nee programming is set correctly a 3 If Blower icon does not ap pear on keypad display then replace keypad 4e If Blower icon still does not appear on keypad display then replace the board 40 TSPA MP Metapacks Service Manual Blower Does Not Work If Blower
20. and light cord wires Is GFCI still tripping 1 Reconnect one component at a time until GFCI starts to trip Replace p transformer Replace defective component e no If GFCI is w still tripping disconnect There is the incoming Replace a problem power line GFCl with the cable Is GFCI still tripping Call an electrician 7 Replace board if GFCI is still tripping TSPA MP Metapacks Service Manual 5 OFCI Trips lf all connections are made but nothing seems to be working you probably have a power supply problem Carry out the following tests to identify and correct the problem Note that for new installations GFCI trippings due to miswiring are common If breaker is wired properly GFCI trippings may occur when total amount of current drawn by spa exceeds breaker rating This is highly unlikely as each spa pack output is individually fused and fuses will blow before GFCI trips A current leak to ground will also cause GFCI to trip If any of the components is faulty and a leak of more than 5mA occurs the GFCI will trip to prevent electrocution There are different GFCI models on the market Note that illustrations are examples only 1 1 3 If GFCI is properly connected but Ponca still tripping unplug all outputs including Verify if GFCI is properly heater and light cord wires connected Important e connections s Neutra
21. andoffs e Light cords e Strain reliefs for light cord e Plugs e Fuse kits e Screws GECKO Call 1 800 78 GECKO to order or for more info TSPA MP SERVICE MANUAL COMPLETE SERVICE GUIDE WITH STEP BY STEP INSTRUCTIONS ON CFCI Troubleshooting unger Selection Inder tanding amp Correcting Error Conditions System Matfunct ions Part ec Inst we lons sion
22. back of heater wires probe with foam connected correctly to the element Replace emperature probe T yes lt n temperature prob with spare Try tightening wires to the board amp element Still not heating Replace Replace P element board TSPA MP Metapacks Service Manual 29 Spa Not Heating If the spa does not appear to be heating the water carry out the following tests to correct the problem Check if service icon is appearing on keypad display Ifit is refer to Service Icon Appearing on Keypad Display section of this manual 2 If service icon is not on keypad display try to increase tempera ture by raising temperature set point Press Up key to increase set point If Heater icon does not light up make sure system is not in an Economy mode cycle 4 Use a digital thermometer to take water temperature and compare your reading with the temperature value on the keypad display If values are different 2 F verify if sensor is touching water or if hot air from rear could be affecting readings TSPAMP SE ogi 5 If yes use foam to isolate behind the probe 3e Verify if Heater i 6 Ifno replace temperature sensor fa Phi er icon appears on with a spare one Heater icon will be on when 7 If spa is still not heating replace heater is on It will flash if more the board heat has been requested but heater has not yet started or if system is in
23. board If Pump 2 icon appears on the display when you press Pump 2 key verify if Pump 2 works in any speed TSPA MP Metapacks Service Manual Pump 2 Does Not Work If Pump 2 is not working in any speed carry out the following tests to correct the problem Pump 2 fuse If Pump 2 does not work in either 3 Turn Pump 2 to high speed and speed replace Pump 2 fuse measure voltage between white and black wire connectors 240 VAC pump P35 amp P58 2 If replacing fuse does not correct 120 VAC pump P35 amp P45 problem or if Pump 2 works in one of two speeds read voltage on the The reading shoud be board for both speeds 240 VAC for a 240 VAC pump 120 VAC for a 120 VAC pump 4 If voltage is correct replace Pump 2 5 If not replace board Turn pump 2 to low speed and measure voltage between white and red wire connectors 240 VAC pump P22 amp P58 120 VAC pump P22 amp P45 The reading shoud be 240 VAC for a 240 VAC pump 20 VAC for al 20 VAC pump TSPA MP Metapacks Service Manual 37 38 TSPA MP Metapacks Service Manual Blower Flow Chart If blower isn t working follow this Troubleshooting Flow Chart to identify the source of the problem yes yes E o no Do you read 120 VAC for 120 VAC blower or 240 VAC for 240 VAC at blower output on the board in high speed I i yes lt a Does w blower restart
24. ems if a pump blower or light is turned on during filter cycle the cycle will be interrup ted and will resume only 40 minutes after the last active output has been turned off This delay is to prevent excessive ozonator activation During this time Filter Cycle icon will flash in a different sequence 3 short long 3 short long etc 3 Measure voltage between ozonator white and black wire connectors To prevent excessive water tempera 240 VAC ozonator P30 amp P60 ture due to overly long filter cycles the 120 VAC ozonator P30 amp P46 system will automatically cancel a filter cycle after 3 hours if water temperature You should read climbs more than 2 F above set point 240 VAC for a 240 VAC ozonator In this case Filter Cycle icon flashes 120 VAC for a 120 VAC ozonator on the display 4e Replace ozonator if you get a good voltage reading Filter Cycle icon cnn W Verify low level programming to make sure that ozonator is pro grammed properly see Low Ozonator Level Section fuse Ip m 5 Replace ozonator fuse if voltage 2 Verify if Filter Cycle icon steady reading isnt high enough icon appears on keypad If not start up a filter cycle refer 6 Replace board if you still don t to TSPA MP User s Manual get a voltage reading Refer to How to Replace the Board section 48 TSPA MP Metapacks Service Manual Circulation Pump Flow Chart If
25. get a 240 VAC reading AAi w hae line I amp line 2 Verify if I20 VAC There is keypad is between an electrical connected line amp neutral wiring correctly I20 VAC problem to board between a line 2 amp neutral Call an All eight pins on the board electrician must be plugged in and black wire must be on top of the plug Replace transformer fuse if there is still nothing on the keypad display If nothing still works clean the transformer orange connector pins even a small coating of film may cause a bad connection Replace transformer if problem persists Replace board if problem still persists TSPA MP Metapacks Service Manual 25 Nothing Seems to Work If everything is connected but nothing seems to work there is probably a power supply problem Carry out the following tests to identify and correct the problem On the terminal block measure 3 Measure voltage between voltage between line and line 2 line 2 and neutral You should get 240 VAC You should get 120 VAC 4e lf you do not get good readings this indicates an electrical wiring problem Call an electrician 2e Measure voltage between line and neutral You should get 20 VAC 26 TSPA MP Metapacks Service Manual Nothing Seems to Work lf you are getting good voltage readings but nothing seems to work carry out the following tests to correct the problem r S iy I
26. in normal limits a highly incorrect temperature will be displayed Follow Trouble shooting Flow Chart below to identify the problem oe Check if regulation probe is properly connected Unplug probe connector and clean pins on the board even a small coating of film may cause a bad connection Reconnect the probe Replace probe with a spare and verify if problem is solved If it is replace probe with spare Replace board if problem persists TSPA MP Metapacks Service Manual 2l Wrong Temperature Displayed Wrong temperature on keypad display indicates a problem with regulation sensor The system is constantly verifying if temperature probe reading is within normal limits World s Best Built Spas Note that water temperature must be over 35 F in order to carry out the following steps Power may remain On 3 Reconnect probe If wrong temperature is still displayed on keypad replace probe with a spare and place probe head directly in spa water If problem is solved replace le Verify if regulation probe sensor probe located in spa is properly con 4 Replace board if problem nee persists F yy u TSPAMP gt 2 Disconnect probe connector and clean probe connector pins Even a small coating of film may cause a bad connection 22 TSPA MP Metapacks Service Manual Smart Winter Mode Chart If pumps have started up on several occasions and Filter Cycle indicator
27. is flashing on keypad follow this Troubleshooting Flow Chart to identify the problem yes gt no Is the water temperature of the spa lower than the desired temperature yes ad no Do you read 240 VAC to the heater Hi Refer to Spa not heating section The system is working properly Smart Winter Mode If pumps have started up several times and Filter Cycle icon is flashing the system has detected water cold enough to freeze the pipes and has gone into the protective Smart Winter Mode TET OOSe Zy World s Best Built Spas An irregularly flashing Filter Cycle icon means that the system has stopped filtering after 3 hours because water temperature exceeds Set Point by more than 2 F If the temperature cools down before the scheduled end of the cycle filtering will resume for the remainder of the programmed cycle duration e With a digital thermometer verify the temperature of the water 2e Ifthe water temperature is lower than the desired temperature measure the voltage to the heater If your reading is approx 240 VAC Smart Winter Mode is working properly If you do not read 240 VAC refer to the Spa not heating section of this manual 24 TSPA MP Metapacks Service Manual Nothing Seems to Work Flow Chart If nothing seems to work follow the Troubleshooting Flow Chart below to identify the problem yes ee no Do you
28. l of GFCI must be connected to neutral bus Neutral from spa must be connected to breaker Br 4 If GFCI still trips replace transformer l A If it stops tripping reconnect one component at a time until GFCI Fon dand Tospa starts to trip Replace defective component 2 Ifitis not verify GFCI wiring diagram and reconnect it 6 TSPA MP Metapacks Service Manual OFCI Trips If GFCI continues to trip even after having replaced the transformer carry out the following tests to correct the problem Disconnect incoming power lines If GFCI still trips there must be a cable problem Call an electrician 2e If GFCI stops tripping Replace GFCI 3 If GFCI trips again replace board Refer to How to Replace the Board section of this manual TSPA MP Metapacks Service Manual 7 Low Level Programming Certain system operating parameters can be configured from the keypad This is normally done by Gecko or the spa installer but may be done any time Low level programming To access low level programming press and hold Program key for 20 seconds after which the first parameter code should appear on the display Use Up Down keys to modify parameter values and Program key to change from one parameter to the next You must go through all parameters to exit this mode If you do not wish to change a parameter simply press Program key to advance to the next parameter
29. ll complete explanation with flow charts providing an overview of specific problems and step by step procedures giving more detailed information Tools amp Parts The tools test equipment and components needed to carry out TSPA MP metapack service calls Required tools Pliers 3 8 open end wrench Phillips amp flat screwdrivers Jumper cable 11 32 nut driver Multimeter 1 4 open end wrench GFCI tester amp digital thermometer optional pack parts Regulation sensor Transformer Hi Limit sensor Pressure switch TSPA MIP system board Fuses or complete spa pack Top side control keypad Gecko Electronic Inc sells Professional Repair Kits that include everything needed for TSPA MP power spa pack servicing For more information go to the last page of this manual Electrical Wiring Correct wiring of the electrical service box GFCI box and pack terminal block is essential ny i all Electrical Box GFCI Pack Terminal Block Carry out a visual inspection to check for signs of miswiring Refer to supplied wiring diagrams Call an electrician if necessary 4 TSPA MP Metapacks Service Manual GFCI Flow Chart If GFCI trips follow this Troubleshooting Flow Chart to identify the problem yes gt no Is GFCI properly connected Verify Wiring Diagram yes A no and reconnect it Unplug everything including heater
30. n pump s black and white wire connectors 240 VAC pump P36 amp P54 120 VAC pump P36 amp P4 The reading shoud be 240 VAC for 240 VAC pump 20 VAC for 120 VAC pump Circulation pump fuse 4 Ifyou dont get a voltage reading replace board s circulation pump fuse 5 If problem persists replace the board Refer to How to Replace the Board section 50 TSPA MP Metapacks Service Manual Keys Flow Chart lf any of the keys on the keypad display do not seem to be working follow Troubleshooting Flow Chart below to identify the problem Unplug keypad and replace with spare keypad lt Are keys working no yes Replace Replace keypad board TSPA MP Metapacks Service Manual 5l Keys Aren t Working lf any of the keys do not seem to be working carry out the following tests to correct the problem PAMP lt gt Replace keypad with a spare keypad 2e Verify if keys respond correctly 3 If they do replace keypad 4 Ifthey do not respond replace board 52 TSPA MP Metapacks Service Manual TV Lifter Flow Chart If the TV lifter does not appear to be working follow Troubleshooting Flow Chart below to identify the problem Check I2C connection on expansion board and 2C connection on main board s o Do you get a 12 VDC reading between PIOI amp PII6 yes lt no Has VCR ic
31. om blem with your power supply N e 09 e TV lifter fuse 6 If you don t get a voltage reading replace fuse 7 lf problem persists replace the board Refer to How to Re place the Board section 54 TSPA MP Metapacks Service Manual TV Flow Chart If TV does not appear to be working follow Troubleshooting Flow Chart below to identify the problem ys GQ m Has VCR icon appeared on i keypad display di a Press Mode key until VCR appears on keypad display Replace Check I2C keypad connection on expansion board and 2C connection on main board Replace main board yes E no Ta Do you get a 12 VDC reading between PIO amp PII6 You have a problem with your power supply ee 7 Do you get a WH 12 VDC reading on the board Replace Replace expansion board fuse Replace board if you still arent getting a voltage reading TSPA MP Metapacks Service Manual 55 TV Not Working lf your TV is not working carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the TV relay With this type of circuit even if no TV is connected to an output and relays are open the voltmeter will continue to get a volt reading around 60 This is normal It is important to take voltage reading when circulation pump is connected to the pack Power must
32. on appeared on keypad display Press Mode key until VCR appears on keypad display e You have a problem with your power supply Replace TV lifter TSPA MP Metapacks Service Manual ys e Do you get a 12 VDC reading OoOo on the board Replace expansion board fuse Replace board if you still aren t getting a voltage reading 53 W Lifter Not Working lf your TSPA MP has a defective TV lifter carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the TV lifter relay With this type of circuit even if no TY lifter is connected to an output and relays are open the volt meter will continue to get a volt reading around 60 This is normal It is important to take voltage reading when circulation pump is connected to the pack Power must remain On VCR icon 4 If you get good voltage reading take voltage reading between e Verify if VCR icon appears on TV lifters black and white wire keypad display connectors 12 VDC lifter Up PI 15 amp P102 If not use Mode key to put 120 VDC lifter Down PI 15 amp P106 system in VCR mode 5e Replace TV lifter if you get a Check I2C 1 connection on good voltage reading expansion board and 2C con nection on main board Check voltage between P 101 Ly BEE and PI 16 i fj If you do not get good reading i mmm ow this indicates that you have a pro o
33. pa cover even during filter cycle the night Start blower if spa is equipped with one Wait until spa cools down add cold water if necessary If hot weather is not a factor Enter Programming mode and shorten filter cycle duration 5 If you do read 240 VAC test the element If it is opened replace 2 Lower set point below current it If element works fine replace water temperature board Refer to How to Replace the Board section of this manual Heater icon should disappear from keypad display 3 Remove spa cover With a volt meter read the voltage between the two heater wires on the board 18 TSPA MP Metapacks Service Manual Display is Flashing If digital thermometer water temperature reading is 2 F or higher and keypad display isn t showing correct temperature carry out the following tests Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings Use foam to isolate probe from cold air if that is the problem TAM S22 2 Make sure temperature probe is properly connected If it is replace probe and reset breaker 3 Replace board if display is still flashing Refer to How to Replace the Board section of this manual TSPA MP Metapacks Service Manual 19 20 TSPA MP Metapacks Service Manual Wrong Temperature Flow Chart On certain packs if system detects that temperature is not with
34. place fiber fiber box box light fuse Replace board TSPA MP Metapacks Service Manual 45 Fiber Box Light Does Not Work If fiber box light is not working carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the fiber box relay With this type of circuit if no fiber box is connected to an output and relays are open the voltmeter will still get a reading of around 60 volts This is normal It is important to measure voltage when light is connected to the pack Power must remain On Verify low level programming to make sure that it is program med for a fiber box LI 4 Fiber box fuse PAMP S22 2 Try anew keypad 4e lf you arent getting a voltage read ing replace fiber box light fuse F3 5 If problem persists replace board Refer to How to Replace the Board section 3 Verify if you can get a reading of 120 VAC for fiber box motor and light output Motor P28 amp P50 Light P24 amp P50 If you get 20 VAC replace fiber box module 46 TSPA MP Metapacks Service Manual Qzonator Flow Chart If the ozonator is not working follow Troubleshooting Flow Chart below to identify the problem If the user turns on a pump blower or light during a filter cycle the cycle will be interrupted and will only resume 40 minutes after last active output has been turned off automatically or manually This delay
35. pply is properly connected If you do not get a voltage read ing replace power supply FI fuse Replace fuse F1 if VCR DVD or CD radio is still not working Verify if the communication cable is properly connected VCR DVD P19 CD radio P121 If yes replace cable If still not working replace audio output VCR DVD or CD radio If problem still persists replace expansion board 58 TSPA MP Metapacks Service Manual How To Replace The Board When replacing a TSPA MP board it is important to make sure to turn power off before proceeding Remove pack cover Disconnect 3 Remove 2 screws that hold power input cables metal cover in place on the left side of the power box 2 Unplug keypad s and all connect 4e Lift up the cover starting on the ors located on the right side of the left side and slide it out from the power box guide points TSPA MP Metapacks Service Manual 59 How To Replace The Board 5 Disconnect pressure switch cable 7 Disconnect heater output by re and light socket moving 3 screws at the bottom of circuit board on heater 6 Unscrew wing nut that holds hi 8 Disconnect J amp J mini connectors limit latch in place Slide out hi limit from the board sensor 60 TSPA MP Metapacks Service Manual How To Replace The Board 9 The circuit board is supported by a 13 Re connect pressure switch cable metal plate with the entire a
36. rc pump if installed by increasing the set point no Do you have continuity on your voltmeter for pressure switch Se aor Disconnect pressure switch for 5 seconds Verify and reconnect it pressure switch Is service connection icon still appearing on keypad ooo display Replace pressure switch cable If problem persists replace board Try to adjust pressure switch Replace pressure switch if problem persists Replace pressure switch cable If problem persists replace board TSPA MP Metapacks Service Manual Short pressure switch terminals with a jumper cable a gt Is service icon still appearing on keypad Remove anything display obstructing filter canister or piping Clear any air locks Verify water valves Try to adjust pressure switch Replace pressure switch if problem persists Service Icon is Displayed The service icon indicates a pressure switch problem There must be enough water in the spa for normal operations System may detect error condition if spa filter is dirty or if something restricts flow of water in piping The heater will automatically shut down when error condition occurs Power may remain On when the following steps are carried out De 3e 4e Verify if pump is working If pump is not working right refer to pump section of this manual Make sure low level setting for pressure switch is set correctly CP
37. ssembly and light socket and put hi limit being held in place by 4 screws one sensor back in place attached to ground wire Remove screws and disengage the defective 14 Verify all connections Reposition board plate assembly Note trans metal cover in the guide points former remains attached to board and put the screws back 10 Correctly align replacement board 15 Re connect keypad s and all metal plate assembly with original connectors screw holes and reattach to board with 4 screws Switch transformer 16 Re connect power cable and from one plate to the other turn power back on Connect all connector wires to the board A wiring diagram is printed on the back of the power box cover and indicates where the wires must be connected 2 Re connect heater cables TSPA MP Metapacks Service Manual 6l 62 TSPA MP Metapacks Service Manual How To Replace The Heater Follow instructions below to replace a TSPA MP pack heater configured for standard horizontal position Note Make sure to turn power to the pack off before proceeding Pressure Heater High limit Heater switch connectors latch Heater lock nut amp nuts lock nut Important Before starting removal procedure be sure to e disconnect pack power input cables e ensure spa water valves are closed Disconnect the two connectors 2 With wrenches disconnect heater on top of the pressure switch and by removing the fours nuts
38. to the Hi Limit sensor or temperature probe Turn breaker off then on again to reset the system If service icon and LED disappear wait until they are displayed again on keypad Power may remain On Take water temperature with digital thermometer 2e If keypad display shows correct temperature a Check if heater barrel feels hot If it s hot verify if anything is obstructing the flow of water closed valves or dirty filter b lf heater barrel feels cold re place board Refer to How to Replace Board section of present manual 3 Proceed to following page if keypad display shows incorrect temperature 14 TSPA MP Metapacks Service Manual Service Icon amp LED Displayed If keypad display isn t showing correct temperature carry out the following tests Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings Use foam to isolate probe from cold air if that is the problem 2e Make sure temperature probe is properly connected If it is replace probe and reset breaker 3 Replace board if HL error condition still persists Refer to How to Replace the Board section of this manual TSPA MP Metapacks Service Manual 15 TSPA MP Metapacks Service Manual Display Flashing Flow Chart On certain packs if system detects temperature at 12 F or higher the display will start flashing Follow Troubleshooting Flow
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