Kalatel DVSe - Select Security Systems Inc.
Contents
1. cannot be reached they will be notified by fax If we are unable to reach the contact person for repair authorization after one phone attempt and two fax attempts the equipment will be returned without being repaired We will hold equipment no longer than two weeks Advance Replacement Policy When an advance replacement is required we will send the customer replacement equipment from our stock and receive the returned product in exchange The received equipment will be evaluated and the repair department will determine whether it is a warranty replacement If it is non warranty see our repair policy above for details The following guidelines will be used for all advance replacements Fewer than 45 days from purchase GE Interlogix will replace the product with new equipment From 45 days to 1 year from purchase GE Interlogix will replace the product with refurbished equipment From 1 year to 3 years from purchase the product must be sent in for repair Advance replacements will be sent for a fee of 100 If you have questions about this policy please contact the GE Interlogix RMA Department at 800 469 1676 Kalatel DVSe 20 0150 0178F2. c m Jumpers drive E FEHEH 0150 0178F 11 Kalatel DVSe 2 6 Compatible Hard Drives The DVSe is designed to be compatible with Maxtor D540X series hard drives Hard drives in this series up to 250 GB may be used Refer to www maxtor com for details GE Interlogix cannot provide technical support for DVSe units using hard drives other than those described above Using drives other than those described above may result in failure or intermittent data errors Please contact GE Interlogix technical support regarding hard disk compatibility 2 7 Jumper Settings Jumper Configuration Configure the jumpers based on the number of hard drives installed in the unit Do not throw away unused jumpers See section 2 2 to locate this block of jumpers 1 7 Drives 8 Drives L Uy bad 4 DE LM ECE C E Wao a 1 After any drives are installed replaced or removed the Reset Disk Failure command must be run from the Supervisor Menu for the changes to be recognized by the DVSe Kalatel DVSe 12 0150 01 78F 3 DVSe Setup This section contains important information on setting up the DVSe for operation Please read the entire section before performing any work 3 1 Connecting by SCSI or 1394 Caution The DVSe does NOT support the simultaneous use of the SCSI and 1394 ports Only connect one type of device at a time SCSI Connect a SCSI device to one of the two SCSI ports using the supplied SCSI cable Set the dip
3. switches SW1 on the back panel Set SCSI Termination and SCSI Power to On Select SCSI as the type of Bus in the Setup Menu under Bus Select Caution Power must be shut down before connecting SCSI cables between SCSI devices and the DVSe Dip Switches SW1 Set the Dip Switches to enable or disable the features listed on the E 2 EAN ATION illustration to the right Switch 3 BUZZER position up to turn off disable down 4 AUX to turn on enable 1394 Firewire Connect a 1394 device to one of the two 1394 ports using the supplied 1394 cable Set the dip switches SW1 on the back panel Set SCSI Termination and SCSI Power to OFF Select 1394 as the type of Bus in the Setup Menu under Bus Select Caution Power must be shut down to all devices before connecting 1394 cables between the 1394 device and the DVSe 0150 0178F 13 Kalatel DVSe 3 2 Power Up Select the correct voltage before supplying power to the unit Use the voltage selector switch located on the back panel of the unit between the power connector and the On Off Switch AN Caution Applying incorrect voltage could damage unit Once the correct voltage has been selected and all connections have been made connect the power cable suited to your geographic location Apply power to the unit 3 3 Setup Menu The Setup menu provides setup options for the following features Ethernet enable disable Bus Sele
4. the site s AC power is stable and within the rated voltage of the external power supply Ensure that a reliable Earthing path is maintained This unit is designed to be connected to earth ground If the site s AC power is likely to have spikes or dips use power line conditioning or an Uninterruptable Power Supply Do not overload the circuit Ventilation Ensure that the location is well ventilated Do not obstruct the cooling vents or fans Temperature Observe the unit s ambient temperature specifications when choosing a location for the unit Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to fail Do not install this unit on top of other hot equipment Moisture Do not expose the unit to rain or moisture Moisture can damage internal components Do not install this unit near sources of water Kalatel DVSe 4 0150 0178F Rack Mount Carefully load the rack so that it remains stable and unlikely to tip over The unit is also suitable for desktop installation 1 4 The Back Panel i 2 e ya z SY T T So ee M wo wo e o 9 Back Panel Components Cooling Fan Do not obstruct Power Connector Voltage Selector and On Off Switch IEEE 1394 Firewire Ports 1 and 2 10 100 Ethernet Port SCSI Ports 1 and 2 Dip Switches SW1 RS 232 Port Alarm Out Relay Connection Fut
5. GE Interlogix Kalatel DVSe Installation and Users Manual Warning To prevent fire and electronic shock do not expose this product to rain or moisture The lightning flash with the arrowhead The exclamation point within an equilateral symbol within an equilateral triangle is triangle is intended to alert the user to the intended to alert the user to the presence of presence of important operating and uninsulated dangerous voltage within the maintenance servicing instructions in the products enclosure that may be of sufficient literature accompanying the product magnitude to constitute a risk of electric shock to persons Caution To prevent electric shock do not remove cover No user serviceable components inside Refer servicing to qualified Service personnel Caution Lithium Battery Attention Danger of explosion if battery is incorrectly This product contains a recyclable lithium battery replaced Replace only with the same or It may be illegal to dispose of this battery equivalent type recommended by the improperly under local state or federal laws manufacturer Check with your local waste management officials for disposal and recycling options Caution Electrostatic Sensitive Device Use proper CMOS and MOSFET handing precautions including approved grounded wrists straps etc to avoid damage to this unit or its internal components from electric discharge Warning This equipment generates uses and ca
6. Oregon 541 754 9133 Fax 541 754 7162 24 hours a day For warranty information see the following page 0150 0178F 19 Kalatel DVSe 4 2 Warranty GE Interlogix warrants all of its equipment for three years from the date of purchase This warranty covers any defects in materials and workmanship Equipment failures that are due to improper installation modification abuse or acts of nature will not be covered by this warranty The repair department will evaluate all equipment returned for repair to determine warranty coverage The Tech Support Manager will resolve any questions that may arise during evaluation to make a final determination Note The three year warranty does not apply to the following products MobileView and the monitor CRT which carry a 12 month warranty from the date of purchase The warranty specifically covers any defects in material and workmanship and does not cover equipment that has been abused damaged or modified For all warranty repairs GE Interlogix will cover all costs including parts labor and shipping Repaired equipment will be returned via the same method of shipment in which it was received If a customer requests a faster return shipment the difference will be charged For all non warranty repairs the customer will be billed for parts labor and shipping Labor will be billed in half hour increments Note Customers requesting an estimate prior to repair will be notified by phone If they
7. comenei 7s Wacom To receive serial debug data from the DVSe s RS 232 port set up the receiving serial port at 57600 bps No Parity 8 data bits and 1 stop bit Kalatel DVSe 6 0150 0178F 1 6 Front Panel Indicators Power LED Hard Drive Status Indicators Ethernet Indicators LCD Display Key Pad buttons a PON Hard Drive Status Indicators Green LEDs LED On Drive present and operating normally LED Off No drive present drive not detected drive disabled due to error Hard Drive Activity Indicators Red LEDs The LED blinks when the drive is being accessed read or write Ethernet Indicators The ethernet LEDs light to indicate the following e Link A detected ethernet connection e RD Receiving Data e WR Transmitting Data e 100 100 Mbps bandwidth ETHERNET LCD Display Once power up is complete the LCD displays the total disk storage capacity of the unit The LCD display also provides visual feedback for the menu settings See DVSe Menu Setup for details 0150 0178F 7 Kalatel DVSe Key Pad The Key Pad buttons provide access and control of the Setup Menu e Up Arrow Change field data ascending e Left Arrow Move field selection to left e Enter Button Press to access setup menu Toggles through menu screens e Right Arrow Move field selection to right e Down Arrow Change field data descending Kalatel DVSe 8 0150 0178F 2 Hard Drive Installation This s
8. ct SCSI 1394 Auto Delete Mode IP Address Subnet Mask Address Default Gateway Address Date Time Setup Menus will automatically be exited after 30 seconds of inactivity Access to menu is only allowed when the DVSe is Offline i e the DVSe is not presently archiving or connected via ethernet Press the Enter Button to access the first menu Ethernet Enable Select ethernet enable yes or no Default setting is no Select from SCSI or 1394 to enable Default setting is 1394 Bus Select Kalatel DVSe 14 0150 0178F Auto Delete Mode Auto Delete Mode select yes or no Default setting is no Auto Delete Mode automatically invalidates data that is over 30 days old Obtain the required network addresses from you Network Administrator IP Address Enter the assigned IP address by using the left right arrows to select the field and the up down arrows to change the values Subnet Mask Enter the assigned Subnet Mask address by using the left right arrows to select the field and the up down arrows to change the values Default Gateway Enter the assigned Default Gateway address by using the left right arrows to select the field and the up down arrows to change the values Date Time Enter the current date and time by using the left right arrows to select the field and the up down arrows to change the values Required only when Auto Delete Mode is set to yes 0150 0178F 15 The DVSe will au
9. ding to this disk A recovery should not be attempted until the preceding disk is filled up Contact Technical Support for detailed instructions on replacing or recovering problem hard disks Be sure to confirm that the drives are connected according to the diagram in Section 2 3 before removing or replacing The disk status display and LEDs represent the wiring and Master Slave configuration not the physical location of the drives Reset Disk Failure This command allows the DVSe to re enable disks with timeout errors and reset the Disk Status Changing this setting restart the unit Any time that a disk is replaced added or removed this command must be executed 3 5 Upgrading the DVSe Upgrading the software for the DVSe is accomplished via the ethernet port and a PC Laptop equipped with a web browser To properly upgrade the Kalatel DVSe the following preconditions must exist 1 The Flash upgrade file and path This file is obtained by calling Kalatel Technical Support at 1 800 469 1676 When calling please have the following information available The model number of the product The serial number and revision of the product The current firmware version The date purchased Oooo oO Symptoms of the unit that might require upgrade 2 The DVSe unit connected to a PC equipped with Microsoft Internet Explorer version 5 5 or later via ethernet cable 3 The IP address of the DVSe 4 WaveReader software mus
10. ection contains important information on adding or replacing the internal Disk Drives Please read the entire section before performing any work Caution Do not allow any metal object to contact the motherboard Do not allow loose screws to become lost inside the DVSe chassis Wear an Electro Static Discharge protection device any time work is being performed inside the unit 2 1 Opening The DVSe Before removing the cover turn off the unit and unplug it Using a Phillips head screwdriver carefully remove the twelve screws fastening the lid to the chassis Save the screws and use them to refasten the lid when finished 2 2 Identifying The Components Complete Internal Overview Drive Support Bracket LI Disk Drives 0150 0178F 9 Kalatel DVSe Motherboard Overview Z all al Te MET 2 3 Configuring Master Slave Hard drives are connected in pairs to each of the four IDE connectors Each pair of hard drives must be configured as a Master and a Slave Configure the Master Slave settings on each hard drive individually using the jumpers provided with the drive Use the diagram located on the hard drive to determine the proper jumper configuration IDE Connector 2 IDE Connector 4 If a single drive is connected to an IDE connector it must be configured as a Master 2 4 Mounting The Hard Drives Remove the Hard Drive Support Bracket This entails removing the screws at either end and o
11. iaren ctetu cid eee Dive c dn eta ette etia 14 3 4 Supervisor Menus eesseeseeeenneneenneennn nmn 16 3 5 Upgrading the DVSe ssesssseeeenem enne 17 4 Warranty and Service eere nean n enean nana nanus 19 4 1 Factory Service 4 eai alten wat aie Raila ide 19 4 2 Warranty ceases Gente ERU E NEGAR 20 0150 0178F 3 Kalatel DVSe 1 Introduction 1 1 Product Description The DVSe is a rack mountable ethernet ready high capacity digital video storage System From 1 to 8 hard drives can be installed in each DVSe chassis The unit may be purchased with or without hard drives installed 1 2 Unpacking Check the package and contents for visible damage If any components are damaged or missing do not attempt to use the unit Contact the supplier immediately If the unit must be returned it must be shipped in the original packaging Package Contents The DVSe US amp EU Power Cables The Kalatel DVSe Installation and Users Manual The Kalatel DVSe Release Note The Archiving Addendum Manual WaveReader Software and Manual WaveWatch Software and Manual IDE Hard Drive Power Connectors x 2 If shipped without drives installed IDE Hard Drive Connection Ribbon x 4 If shipped without drives installed Hard Drive Fastening Screws x 24 If shipped without drives installed SCSI Cable 50 HD to 50 HD IEEE 1394 Firewire Cable 1 3 Installation Environment Power Ensure that
12. n radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart J of part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment This equipment has also been tested and found to comply with the requirements for a CE Class A device and TUV safety standards Operation of this equipment in a residential area may cause interference in which case the user is required to take all measures that are necessary at the user s expense to correct the interference Copyright Information Software and or firmware is furnished to the purchaser under a license for use on a single system Software and or firmware included with this equipment are the sole proprietary property of confidential to and copyrighted by GE Interlogix Corvallis Oregon USA The software firmware are not to be copied or disclosed in any manner without the express written consent of GE Interlogix All information and specifications furnished by GE Interlogix are believed to be accurate and reliable No responsibility is assumed by GE Interlogix for neither its use nor any infringements of rights of third parties that may result from its use No license is granted by implication or otherwise under any paten
13. ne screw from each installed hard drive Orient the hard drive so that the IDE Power Connector is near the bottom of the chassis and facing the motherboard Populate the drive array in order starting from the left Fasten the drive in place using the supplied screws Fasten each drive using two screws through the bottom of the chassis and one screw in the Hard Drive Support Bracket Kalatel DVSe 10 0150 0178F 2 5 Connecting the Hard Drives Power Supply Cables It is recommended for ease of installation that the IDE and power cables be first connected to the drives before the drive screws are tightened Connect the hard MH HUI HILL AG drives to the power supply connectors auuallesae with power supply aD p GUP Piy cables When connecting a single drive to a cable attach the drive to the connector at the end of the power cable The diagram above shows a typical connection The connections may vary according to the number of drives in the system and the power cable type IDE Data Cables Use an IDE cable to connect the drives as shown in the diagram in section 2 3 When attaching the IDE connector make sure the connectors are oriented properly Connecting To The Motherboard The red stripe on the connection ribbon should connect nearest the Pin 1 indicator E Ena on the motherboard Connecting To The Hard Drive The red stripe on the connection ribbon should connect near the jumpers on the hard
14. t NOT be connected to the DVSe Please exit all non essential software on the PC 0150 0178F 17 Kalatel DVSe 5 Ensure that the DVSe is not currently recording or archiving Follow the steps below to Upgrade the DVSe Step 1 Launch the Browser software Microsoft Internet Explorer 5 5 or later Step 2 Enter the IP address of the DVSe in the address field of the Browser followed by upgrade ssi and press enter For example if the IP address is 3 18 173 71 type 3 18 173 71 upgrade ssi Step 3 The Enter Network Password window should appear Enter the correct Username and Password in their respective fields The default username is admin and the password is admin It is recommended that the defaults be changed ASAP Click the OK button The DVSe upgrade page should appear E DVS Microsoft Internet Explorer E E E ni x File Edit view Favorites Tools Help amp 2 9 823 92 9 3 w Back Farward Stop Refresh Home Search Favorites History Print Edit Address http jj3 18 173 71Jupgrade ssi gt Go Ji Google v Gesearch Web GSearch site S News PageRank p page Info jUo Mdishlicht Home Configure Upgrade KALATEL aninterlogigscompany DVS Upload a new binfile to the unit Filename On Your Computer Browse Send File B http 3 18 173 74 findex htm Internet Step 4 Navigate to the upgrade file using the Browse button or type in the correc
15. t or patent rights of GE Interlogix The Kalatel brand name and product model numbers are the property of GE Interlogix COPYRIGHT 2003 The contents of this manual may not be copied or reproduced in any manner or form without the prior written consent of GE Interlogix Kalatel DVSe 2 0150 0178F Table of Contents 1 Introduction cec correr rennen unu unen unu nuu u ur aua 4 1 1 Product Description 2 12 1 etate eL needed 4 1 2 Ulner telae E EE HET He E 4 1 3 Installation Environment eeeeeeenm m 4 1 4 The Back Panel zi us RUE Ec ERR 5 1 5 Corinections uice c fier da rem ee nase OI e ERR D vane 5 1 6 Front Panel Indicators ciran n ic EE ec ER ue 7 2 Hard Drive Installation ees esese 9 2 1 Opening The DVSe teste pot ea ean deat dee ate 9 2 2 Identifying The Components esee 9 2 3 Configuring Master Slave sesssenn e 10 24 Mounting The Hard Drives seeeeeemme 10 2 5 Connecting the Hard Drives sesesseenn 11 2 6 Compatible Hard Drives sssssse 12 2 7 Jumper Settings er BRE ERREUR 12 3 DVSe Setup 1e eror ere ru en ununununuuuuunuuuua uuu a uuu uu un 13 3 1 Connecting by SCSI or 1394 sssssssseeee 13 3 2 Power Up uisi neret cea eee dedos D eve a dea cua Ye e eu ee E RR Y e 14 3 3 Setup Menu sas
16. t path and filename Click on the Send File button Step 5 Click on the Confirm Button A progress bar will appear PLEASE WAIT FOR THE PROGRESS BAR TO FINISH THEN WAIT FOR CONFIRMATION Step 6 Click on the Reboot button to restart the unit for changes to take effect If unsuccessful download the flash file again and retry the steps 1 6 Kalatel DVSe 18 0150 0178F 4 Warranty and Service 4 1 Factory Service If the unit requires factory service contact the dealer who supplied the unit to you for the correct procedures on returning the unit to the factory or the nearest factory service center If the dealer is not available contact the manufacturer of the unit as detailed below and request a Return Material Authorization number RMA The unit s serial number must be provided before an RMA number can be issued Units returned to the factory for service must have freight and insurance prepaid and must show the RMA number clearly on all shipping documents The failure symptoms must be clearly described by the operator and enclosed with the unit together with a copy of the original suppliers invoice Failure to comply with these instructions will delay service of the unit and may result in the unit not being accepted by the Repair Center Factory Address GE Interlogix Attention Repair Center 3197 C Airport Loop Drive Costa Mesa CA 92626 United States of America Telephone 800 343 3358 7 00 AM to 4 30 PM Pacific Time In
17. tomatically reboot if any of the Bus or Network parameters are changed Kalatel DVSe 3 4 Supervisor Menus The Supervisor menus provides advanced options for the following features e Serial Debug Output e Disk Status e Disk Failure Reset The Key Pad buttons provides access and control of the Supervisor Menus To access the Supervisor menus press the left and right arrows simultaneously e Up Arrow Quits the menu e Left Arrow Move field selection to left e Enter Button Press to access setup menu Toggles through menu screens e Right Arrow Move field selection to right e Down Arrow Quits the menu Serial Debug Serial Debug output select yes or no Default setting is no Enabling serial debug will output debug messages on the RS232 port at 57600 bps Changing this setting will cause the unit to restart Disk Status This menu indicates the current disk status Eee Disk status is viewable only on this display e N Normal e W Error writing to Disk e R Error Reading Disk e T Timeout during disk initialization or disk absent The letters on the Disk Status screen represent Disk 1 left thru Disk 8 right Do not attempt to reset a disk with read write errors a R or W status This could lead to more disk errors and data loss Disks with read write errors should be replaced Kalatel DVSe 16 0150 0178F Disks with a T status may be recovered but the DVSe will attempt to start recor
18. ure feature ONO PWN 1 5 Connections 10 100 Ethernet Port The Ethernet port is used to connect Wire Type Cat 5 the DVSe into a network Connector Type RJ 45 Cable Required Ethernet environment SCSI Ports 1 and 2 Connect a SCSI device to one of the Connector 50 pin high density SCSI 2 two SCSI ports Set the dip switches Gender on unit Female SW1 on the back panel Set SCSI SCSI ID 0 Termination and SCSI Power to On DIM and use the Bus Select menu option to enable this feature The unit does not currently support multiple SCSI device connections 0150 0178F 5 Kalatel DVSe Caution Ensure the power to DVSe is OFF BEFORE connecting any SCSI or 1394 devices Do not attempt to use the SCSI and 1394 ports simultaneously 1394 Firewire Ports 1 and 2 Connect a 1394 Firewire device to Cable 6 position IEEE 1394 one of the two 1394 ports Use the Connectors 6 position DIP Bus Select menu option to enable this feature Dip Switches SW1 Set the Dip Switches to enable or disable the features listed on the 1 SCSI TERMINATION illustration to the right Switch io position up to turn off disable down 4 AUX to turn on enable RS 232 Port The RS 232 port can be used for Connector Type DB 9 Serial Debugging Gender on unit Male Cable Required Null Modem DB 9 Pin Configuration For RS 232 Port Pin Use os Na
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