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User`s Manual - CNET Content Solutions

1. This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labeled with the CE Mark in accordance with the related European Directives notably RoHS Directive 2011 65 EU and Electromagnetic Compatibility Directive 2004 108 EC for the notebook and the electronic accessories including the supplied power adapter the Radio User s Manual Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC in case of implemented telecommunication accessories and the Low Voltage Directive 2006 95 EC for the supplied power adapter Furthermore the product complies with the Ecodesign Directive 2009 125 EC ErP and its related implementing measures This product and the original options are designed to observe the related EMC Electromagnetic Compatibility and safety standards However TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented In this case the persons who have connected implemented those options cables have to provide assurance that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the follo
2. This utility is only provided with some models For details on TOSHIBA PC Health Monitor see the help file The TOSHIBA Product Improvement Program recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage This utility does not provide the user interface You can enable or disable the monitoring operation by clicking Product Improvement Program under TOSHIBA group in All apps This utility is only provided with some models Bluetooth Link allows you to use the keyboard and touchpad of your computer as a Bluetooth keyboard and mouse Your computer can also be used to operate a Smartphone in hands free mode and speaker To access this utility click Bluetooth R Link under TOSHIBA group in All apps For details on this utility see the help file TOSHIBA Audio Enhancement provides you the function of audio source filtering earphone audio enhancement or speaker audio enhancement To change the settings click Audio Enhancement under TOSHIBA group in All apps This feature is only provided with some models TruRecorder This software is a recording application that can check recorded data quickly and easily analyze voices to automatically identify specific speakers and allow you to mark important statements in the recording To access it click TruRecorder in All apps For more detailed information see the Help of this utility T
3. a p a User s Manual To open the utility click System Settings gt HDD Protection under TOSHIBA group in All apps The utility can also be started from the icon in the Taskbar or from the Control Panel HDD Protection You can enable or disable HDD Protection by moving the slider to the right or left HDD Protection does not work when the computer is booting in Sleep Mode in Hibernation Mode in transition to Hibernation Mode recovering from Hibernation Mode or powered off Do not subject the computer to vibration or impact while the protection is disabled HDD Protection Message Move the slider to the right to enable notification when viberation is detected System Tray Icon Move the slider to the right to show HDD Protection icon in the Taskbar There are the following conditions for HDD Protection icon Normal TOSHIBA HDD Protection is enabled Protection TOSHIBA HDD Protection is active The Hard Disk Drive head is in a safe position OFF TOSHIBA HDD Protection is disabled Detection Level There are four sensitivity levels in which vibrations impacts and their similar signs are detected can be set to OFF 1 2 and 3 in ascending order Level 3 is recommended for better protection of the computer However when the computer is used in a mobile environment or in other unstable conditions setting the detection level to 3 might result in frequent execution of HDD Protection which will slow down Hard Disk D
4. Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected H Consult the dealer or an experienced radio TV technician for help Only peripherals complying with the FCC class B limits can be attached to this equipment Operation with non compliant peripherals or peripherals not i recommended by TOSHIBA is likely to result in interference to radio and TV reception Shielded cables must be used between the external devices and the computer s external RGB monitor port Universal Serial Bus USB 2 0 and 3 0 ports HDMI out port and Headphone Microphone jack Changes or modifications made to this equipment not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity User s Manual
5. and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the rouines from the library being used are not cryptographic related 4 Ifyou include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tih cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMI
6. at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its main points are that E We dont promise that this software works However we will be interested in any kind of bug reports as is distribution m You can use this software for whatever you want in parts or full form without having to pay us royalty free usage m You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modifications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project 7 22 User s Manual Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright C lt year gt The FreeType Project www freetype org All rights reserved Please replace lt year gt with the value from the FreeType version you actually use Legal Terms Throughout this license the terms package FreeType Project and FreeType
7. caused by writing or rewriting with this product or for any business profit loss or business interruption that might be caused by the change or loss of the recorded contents E Damage that might be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you might experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices In view of this it is good practice to make two or more copies of important data in case of any undesired change or loss of the recorded contents Before writing or rewriting User s Manual H Based on TOSHIBA limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High Speed and Ultra Speed MITSUBISHI KAGAKU MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for
8. functions while writing or rewriting m Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode You can remove an optical media on the optical disc drive after writing is completed fthe media is of poor quality or is dirty or damaged writing or rewriting errors might occur H Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand E Keep mobile phones and other wireless communication devices away from the computer Using the Fingerprint Sensor Some models have a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the User s Manual 4 9 fingerprint authentication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to H Logon to Windows and access a security enabled homepage through Internet Explorer E Files and folders can be encrypted decrypted and third party access to them prevented m Unlock the password protected screen saver m Authentication of the User Password and if applicable the HDD SSD Password when booting up the computer Pre Boot authentication H Single Sign On feature Fingerprint cannot be used in models that do not have a fingerprint module installed How to Swipe your Finger
9. will stop working possibly resulting in data loss Some models support multiple display function if equipped with a TOSHIBA Hi Speed Port Replicator II 180W 120W T The port replicator supports a maximum of two external displays For each J VIDEO panel only one port can function at a time Security lock A security lock enables you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Refer to the instructions for the product you are using for more information Connecting the security lock To connect a security cable to the computer do the following 1 Turn the computer so the security lock slot faces you 2 Align the security cable with the lock slot and secure it in place User s Manual 4 39 Figure 4 19 Security lock 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use you can add a number of options and accessories For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your computer at more than Battery pack TOSHIBA Hi Speed Port Replic
10. 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 6x speed media DVD RW MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD RAM DVD Super Multi drive only DVD Specifications for DVD RAM Disc for Version 2 0 Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media 1 E Some types and formats of DVD R DL and DVD R DL discs might be Dl unreadable E Disc created in DVD R DL format4 Layer Jump Recording cannot be read When writing or rewriting Observe the following points while you write or rewrite data to a media H Always copy data from the internal storage drive to the optical media Do not use the cut and paste function as the original data will be lost if there is a write error Do not perform any of the following actions m Change users in the Operating Systems m Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel m Start a communication application Apply impact or vibration to the computer E Install remove or connect external devices including such items as a memory media card USB device external monitor or an optical digital device m Use the audio video control button to reproduce music or voice Open the optical disc drive H Do not use shut down log off Sleep Mode or Hibernation Mode
11. H SD Card SD memory card SDHC memory card and SDXC memory card A Set the write protect switch to the lock position if you do not want to record data Inserting memory media The following instructions apply to all types of supported media devices To insert memory media do the following 1 Turn the memory media so that the contacts metal areas face down 2 Insert the memory media into the memory media slot on your computer 3 Press the memory media gently until it clicks into place Figure 4 15 Inserting memory media 1 Memory media slot 2 Memory media m Make sure that the memory media is oriented properly before you insert it If you insert the media in wrong direction you might not be able to remove it E When inserting the memory media do not touch the metal contacts You might expose the storage area to static electricity which can destroy data E Do not turn off the computer or switch to Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media User s Manual 4 32 Push the memory media until you hear a click to partially release it Grasp the media and remove it pO m f you remove the memory media or turn
12. The DC IN Battery indicator shows the indicator condition of the DC IN and the battery charge status White indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor Refer to the Power Condition Descriptions section for more information on this feature User s Manual 3 1 Power indicator The Power indicator normally glows white when the computer is turned on However if you turn off the computer into Sleep Mode this indicator flashs amber yp Wireless The Wireless communication indicator glows communication white when the wireless functions are turned on indicator Some models are equipped with wireless functions The Wireless LAN function can be enabled when airplane mode is turned on However the wireless communication indicator does not glow Left side The following figures show the left side of the computer Figure 3 2 The left side of the computer K JA F a ee A A se eee a w A m A Eo a Til Se 1 0 1 Security lock slot 5 Smart Card slot 2 LAN jack 6 Optical disc drive 3 Universal Serial Bus USB 2 0 port 7 SIM card slot 4 Headphone Microphone jack 8 Wireless WAN WiMAX indicator Provided with some models Product appearance depends on the model you purchased Security lock slot A security cable can be attached to this slot and
13. User s Manual Using the following steps when swiping fingers for fingerprint registration or authentication can help to minimize authentication failures Align the first joint of the finger to the center of the sensor Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible In performing this process you should also take care to ensure that the center of your fingerprint is on the sensor The following illustrations show the recommended way to swipe your finger over the fingerprint sensor Figure 4 5 Swipe the finger 1 Sensor BH Avoid swiping with your finger stiff or pressed too hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions might cause fingerprint reading to fail m Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor There is a possibility of authentication failures if the finger is swiped too quickly or too slowly Follow any on screen instructions to adjust the speed used during the swipe process Points to note about the Fingerprint Sensor Be aware of the following considerations when using the fingerprint sensor A failure to follow these guidelines might result in damage to the sensor sensor failure fingerprint recognition problems or a lower fingerprint recognition success rate Do not scratch o
14. Windows Taskbar E When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserting E nsertthe Smart Card until it reaches the end of the Smart Card slot The Smart Card is partially extended beyond the chassis edge Do not attempt to insert it further 4 33 E Always remove the Smart Card from the Smart Card slot before moving the computer E Remove the Smart Card after use Failure to follow these instructions might result in damage to the computer and or damage to the Smart Card 3 After inserting the Smart Card you should refer to its documentation and also check the configuration in Windows to ensure that it is correct Removing a Smart Card To remove a Smart Card do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar E Before removing the Smart Card confirm that the Smart Card is not working with any program or system E Be careful not to bend the Smart Card while removing it from the computer 2 Point to Smart Card and click the left Touch Pad control button 3 Grasp the Smart Card and remove it External Display T Your computer video capabilities can be enhanced with additional displays External displays allow you to share your desktop or extend the desktop area As the port operation of all external monitors have not been confirmed some display devices might not function properly Con
15. ability to perform at maximum capacity and needs to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer Internal Storage Drive Capacity LCD User s Manual 1 Gigabyte GB means 10 1 000 000 000 bytes using powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity might vary Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance might vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery powe
16. amp Acceptance screen is displayed Carefully read the information displayed Selecting ACCEPT and clicking OK enables the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is displayed and the program begins monitoring system functions and collecting information A message is displayed if any changes which might interfere with the operation of the program are detected Follow the instructions displayed on screen in the message TOSHIBA Product Improvement Program User s Manual The TOSHIBA Product Improvement Program recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes basic computer information that is product name model number part number serial number BIOS version FW version basic components information that is Video device Sound device Network device HDD SSD Optical Disc drive operating system information that is OS version settings power button action lid close action property of taskbar file extension settings user profile number error information BSoD application error device operation time and number of actuations or status changes that is number of power button and FN key combination uses AC adaptor batt
17. battery It is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending on the usage situation the life cycle of the battery might not be extended properly To access this utility click eco Utility under TOSHIBA group in All apps For details on TOSHIBA eco utility see the help file TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Service Station under TOSHIBA group in All apps User s Manual 5 2 TOSHIBA PC Health Monitor TOSHIBA Product Improvement Program Bluetooth Link TOSHIBA Audio Enhancement User s Manual The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and tracks specific activities related to their usage To access this utility click PC Health Monitor under TOSHIBA group in All apps
18. enables connection of a monaural microphone or stereo headphones This slot allows you to install a Smart Card device Some models are equipped with a Smart Card slot The computer is configured with a DVD Super Multi drive Some models are equipped with an optical disc drive 9 2 6GB and 5 2GB DVD RAM media cannot be read from or written to T l SIM Card slot This slot allows you insert a SIM card which enables a high speed access to the Internet corporate Intranet and your email while you are away from office Refer to the Wireless WAN Device section for more information Some models are equipped with the SIM Card slot Y Wireless WAN WiMAX The Wireless WAN WiMAX indicator glows i indicator blue when the Wireless WAN WiMAX functions are turned on For some models the indicator blinks to indicate the connection status of the Wireless WAN WiMAX function Some models are equipped with the Wireless WAN WiMAX function Right side The following figures show the right side of the computer Figure 3 3 The right side of the computer a SS Gg oooocooooo W o Lele Ss eS eS Hom O Pi 1 Memory media slot 4 External RGB monitor port 2 Universal Serial Bus USB 3 0 port 5 Cooling vents 3 HDMI out port 6 DC IN 19V jack Product appearance depends on the model you purchased S Memory media slot This slot lets you insert an SD SDHC SDXC memory car
19. it is important that you discharge yourself before touching or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands 4 24 P Use a point size 0 Phillips screwdriver to remove and fasten the screws The use of an incorrect screwdriver can damage the screw heads Installing a memory module To install a memory module do the following 1 2 OO Click Start gt Power and then click Shut down while holding down the SHIFT key Ensure that the Power indicator is off Remove the AC adaptor all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack Loosen the screw securing the memory module cover in place Note that the screw is attached to the cover in order to prevent it from being Slide your fingernail or a thin object under the cover and lift it off Figure 4 9 Removing the memory module cover Y i i W ai i i we Ww 1 Screw 2 Memory module cover User s Manual 4 25 7 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place Figure 4 10 Seating the memory module 1 Notch 2 Slot A AN m Never allow metal objects such as screws staples and paper clips t
20. model you purchased Wireless Depending on the configuration of your communication computer one or all of the following antennas are antennas built in E Wireless LAN Wireless LAN Bluetooth Some models are equipped with wireless communication antennas Do not cover the wireless communication antennas area with any metal objects otherwise the wireless function might not work Legal Footnote Wireless LAN For more information regarding Wireless LAN refer to the Legal Footnotes section 3 9 T User s Manual Microphone Web Camera The built in microphone allows you to record sounds for your application Refer to the Sound System and Video mode section for more information Some models are equipped with the built in microphone and depending on the model your purchased it might be equipped with a single microphone or dual microphone Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Some models are equipped with a Web Camera Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Failure to do so might reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Web Camera LED Display screen Legal Footnote LCD The Web Camera LED glows when the Web Camer
21. of ports The Port Replicator connects directly to the docking interface on the underside of the computer The AC adaptor connects the Port Replicator to a power source You must connect the AC adaptor before you connect to a Port Replicator The ports on the Port Replicator might have higher priority than the ports on the docked computer When you use external display ports on the Port Replicator or on your computer some software might show different type of ports which you connected When connecting an AC Adaptor to the Port Replicator use only the AC Adaptor included with Port Replicator Do not use the computer s AC Adaptor Refer to the Port Replicator s User s Manual for more details To dock your computer in the Port Replicator do the following 1 2 Align the top left and top right corner of your computer to the C mark on the Port Replicator Press down on the back of the computer until it clicks into place The computer connector on the port replicator engages the computer s docking port When the computer is connected the Docked light on the Port Replicator glows green while the computer is powered on 4 38 Figure 4 18 Aligning your computer with the Port Replicator 1 Docking port computer Product appearance depends on the model you purchased Make sure the AC adaptor is always connected to the TOSHIBA Hi Speed Port Replicator IlI 180W 120W while in use Otherwise the Port Replicator
22. pre installed in your computer you can also download many others from the Windows Store You can search for and browse thousands of apps all grouped into easy to find categories there Sign in options Windows offers a number of sign in options including Password 9 PIN and Picture password N authentication to prevent from unauthorized access If you have multiple sign in methods set for a user account you can select an option on the Windows login screen by clicking sign in options Password authentication is the default sign in option Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode A User s Manual When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on 1 Ifyou have entered data either save it to the internal storage drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc m fyou turn off the power while a disk disc is being accessed you might lose data or damage the disk m Never turn off the power while an application is running Failure to do so can cause data loss A E Never turn off the power disconnect an external storage device or remove storage media during data read write Failure to do so can cause data loss 3 Cl
23. section Underside The following figures show the underside of the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage User s Manual Figure 3 5 The underside of the computer tie eo me 1 Battery lock 4 Docking port 2 Battery release latch 5 Memory module cover 3 Cooling vents Provided with some models Product appearance depends on the model you purchased 1M Battery lock Slide the battery lock to release the battery pack ready for removal 2 Battery release latch Slide and hold this latch into its Unlock position in order to release the battery pack for removal For more detailed information on removing the battery pack refer to the Battery section Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the surface of the cooling vents using a soft cloth User s Manual at Docking port This port enables connection of an optional TOSHIBA Hi Speed Port Replicator III 180W 120W described in TOSHIBA Hi Speed Port Replicator II 180W 120W Some models are equipped with the docking port E O
24. size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Certification agencies China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type HO5VVH2 F or HO3VVH2 F and for three conductors power cord must be VDE type HOSVV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 15P 250 V or 5 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part Il The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA United Kingdom UL approved BS approved User s Manual 7 3 Australia Europe cki AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability i User s Manual The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to
25. source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http Avww openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http Awww openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERC
26. the computer has turned itself off wait 10 15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then click Task Manager The Windows Task Manager window appears 2 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Closing all programs should allow you to continue working If it does not power off your computer and then restart it The computer does not start Make sure that you attached the AC adaptor and power cord cable properly If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the Power indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the DC IN Battery indicator I
27. the HDD SSD might be vulnerable to data retention errors Legal Footnote Internal Storage Drive Capacity For more information regarding Internal Storage Drive Capacity refer to the Legal Footnotes section RTC battery Video RAM Graphics Processing Unit The internal RTC battery backs up the Real Time Clock RTC and calendar The memory in the graphics adaptor of the computer used to store the image displayed on a bitmap display The amount of Video RAM available depends on the system memory of the computer Click Control Panel gt Appearance and Personalization gt Display gt Adjust resolution under Windows System group in All apps The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Graphics Processing Unit GPU performance might vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Legal Footnote Graphics Processing Unit GPU For more information regarding Graphics Processing Unit GPU refer to the Legal Footnotes section User s Manual NVIDIA Graphic Control Some NVIDIA graphics models might include NVIDIA Optimus technology feature NVIDIA Optimus technology intelligently optimizes notebook performance by seamlessl
28. the Task view icon im and then click New desktop Open the apps you want to use on that desktop To switch between desktops click Task view again Search Search on the Windows taskbar allows you to find apps files settings and more on the computer When Internet connection is available it also shows you the best search result from the Internet The personal assistant called Cortana might be available depending on your country region You can ask questions or talk to Cortana in natural voice and Cortana answers your questions using information from the Internet To use Cortana an internal or external microphone is required Action center You can review important notifications from apps or Windows in action center and take action without having to open apps It also provides quick action buttons to access to most used settings instantly Select the action center icon on the Windows taskbar to view your notifications and quick actions User s Manual Settings Settings provides system settings including advanced settings in the Control Panel They are divided in categories so that you can configure optimize or personalize Windows You can also type in the keyword and use Search to find any setting To open Settings click Start gt All apps gt Settings amp You can pin it to the Start menu as a tile by right clicking on Settings and selecting Pin to Start Windows Store Although many apps are
29. work correctly Therefore it is not possible to guarantee that all memory media can operate properly Figure 4 14 Examples of memory media Secure Digital SD Card microSD card adaptor and microSD card MultiMediaCard MMC Points to note about the memory media card i User s Manual SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or play back protected material on another computer or other device and you cannot reproduce any copyrighted material except for your personal enjoyment The following is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards m SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing E The SD memory card logo is sz The SDHC memory card logo is S2 4 30 m The SDXC memory card logo is 2 E The maximum capacity of SD memory cards is 2 GB The maximum capacity of SDHC memory cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already f
30. you are still unable to resolve the problem contact TOSHIBA Support User s Manual 6 10 USB mouse Problem Procedure Mouse pointer does In this instance the system might be busy Try not respond to moving the mouse again after waiting a short mouse operation while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it is firmly attached Double clicking does In this instance you should initially try changing not work the double click speed setting within the Mouse Control utility 1 To access this utility click Control Panel gt Hardware and Sound gt Mouse under Windows System group in All apps 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The mouse pointer In this instance you should initially try changing moves too fast or too the speed setting within the Mouse Control utility slow 1 To access this utility click Control Panel gt Hardware and Sound gt Mouse under Windows System group in All apps 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the mouse pointer speed as required and click OK The mouse pointer The elements of the mouse responsible for moves erratically detecting movement might be dirty Refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact
31. 6 F or gt 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU performance might also vary from specifications due to design configuration Under some conditions your computer product might automatically shut down This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions To avoid risk of lost data always make back up copies of data by periodically storing it on an external storage medium For optimum performance use your computer product only under recommended conditions Read additional restrictions in your product documentation Contact TOSHIBA technical service and support refer to TOSHIBA support section for more information 64 Bit Computing Certain 32 bit device drivers and or applications might not be compatible with a 64 bit CPU operating system and therefore might not function properly Memory Main System User s Manual Part of the main system memory might be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics might vary depending on the graphics system applications utilized system memory size and other factors If your computer is configured with mor
32. AC adaptor increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 2 1 Connecting the power cord to the AC adaptor 2 pin plug PS Figure 2 2 Connecting the power cord to the AC adaptor 3 pin plug Po y Either a 2 pin or 3 pin adaptor cord is included with the computer J depending on the model 2 Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer Figure 2 3 Connecting the DC output plug to the computer 1 DC IN 19V jack 2 DC output plug Product appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet The DC IN Battery indicator glows Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel This will allow the angle of the display panel to be adjusted to provide optimum clarity User s Manual 2 4 User s Manual Figure 2 4 Opening the display panel 1 Display panel Open and close the display panel with reasonable care Opening it vigorously or slamming it shut might damage the computer Do not put your
33. All apps 2 Under the Preferences tab click Games gt Check now 3 If the supported games by NVIDIA GeForce Experience are installed the games are listed in the Games tab Select the game you want to optimize 4 Click the Optimize button to optimize the game Click the Launch Game button to start the game The NVIDIA GeForce Experience can notify you of the latest display driver updates for NVIDIA Graphics Controllers However Toshiba does not guaranty compatibility of such NVIDIA drivers with your device TOSHIBA shall not be liable for any damage resulting from NVIDIA s drivers Hence your device shall not be covered under TOSHIBA s limited warranty Please refer to the End User License Agreement EULA Furthermore TOSHIBA does not provide any technical support for such drivers E The NVIDIA GeForce Experience application does not optimize all PC games PC game support can be checked via Preferences gt General gt Supported games Even if your PC game is supported NVIDIA Cloud might not have the data necessary to optimize your PC game Use Send feedback bottom right of NVIDIA GeForce Experience to provide necessary information such as device system information name of PC game and so on NVIDIA might choose to optimize such games via the NVIDIA Cloud in the future Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions inc
34. BA will NOT be able to assist you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you cannot accept this risk donot register the HDD User Password E When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data might not be correctly reflected For more information on shutting down or restarting the computer refer to Turning on the power Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Password Utility gt Supervisor Password under TOSHIBA group in All apps This utility lets you do the following H Register or delete the Supervisor Password Hm Specify restrictions for general users Starting the computer using a password i A User s Manual If you have already registered a user password there is one way to start the computer m Enter the password manually The password is necessary only if the computer was shut down in Hibernation mode or boot mode It is not needed in Sleep mode and Restart To enter a password manually do the following 1 Turn on the power as described in the Gettin
35. D Protection Allows you to set the HDD Protection options HDD Protection will automatically move the HDD head to a safe position to reduce the risk of damage that might be caused by head to disk contact H Display Allows you to select the internal LCD and or external monitor when the computer boots up Boot Options Allows you to change the sequence in which your computer searches the drives for the operating system Keyboard Allows you to access the wake on keyboard function Function Key Allows you to configure the function key options USB Allows you to set conditions for USB SATA Allows you to set conditions for SATA LAN Allows you to set conditions for LAN ODD Tray Lock Allows you to set the condition for ODD tray lock i m Advanced options Allows you to set the conditions for each device or function The settings or options explained here might vary depending on the model you purchased After you changed the settings a dialog box might appear to prompt you that the changes will take effect after the computer is restarted Make sure to restart your computer immediately to apply these changes TOSHIBA PC Health Monitor User s Manual The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health for models with battery and the system cooling informing you of significant system conditions This application recognizes the system and i
36. E The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to H Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group E Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and might interfere with one another If you use Bluetooth and Wireless LAN devices simultaneously you might occasionally experience a less than optimal network performance or even lose your network connection If you experience any such problem immediately turn off either one of your Bluetooth or Wireless LAN If you have any questions about using Wireless LAN or Bluetooth Module visit http www pc support global toshiba com In Europe visit http www toshiba europe com computers tnt blu
37. HANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tijnh cryptsoft com 7 20 User s Manual Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Youngs
38. IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE http www mpegla com ENERGY STAR Program D ENERGY STAR Your Computer model may be ENERGY STAR compliant If the model you purchased is compliant it uses the ENERGY STAR logo and the following information applies TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your c
39. If you are still unable to resolve the problem contact TOSHIBA Support Procedure Check for a firm cable connection between the LAN jack and the LAN hub Problem Wake up on LAN does not work Wireless LAN Problem Cannot access Wireless LAN Bluetooth Problem Cannot access Bluetooth device User s Manual Procedure Make sure the AC adaptor is connected The Wake up on LAN function consumes power even when the system is off Check to make sure fast startup is disabled 1 Click Control Panel gt System and Security gt Power Options under Windows System group in All apps 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Clear the Turn on fast startup check box 5 Click the Save changes button If problems persist consult your LAN administrator Procedure Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Procedure Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer The built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If y
40. Manual 4 41 Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager H Click Control Panel gt Hardware and Sound gt Realtek HD Audio Manager under Windows System group in All apps When you first launch the Realtek HD Audio Manager you can see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the Information button to view hardware information software information and language setting Power Management The audio controller in your computer can be turned off when the audio function is not used To adjust the configuration of audio power management click the Power Management button m When audio power management is enabled the circle button at the upper left of the Power Management is blue and convex m When audio power management is disabled the button is black and concave Speaker Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound Headphone Microphone selection To change the type of headphone or microphone do the following 1 Plug a headphone or microphone into the headphone microphone combo
41. Mode FN F5 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device FN F6 Decreases the brightness of the display panel in individual steps FN F7 Increases the brightness of the display panel in individual steps FN F8 Turns the Airplane mode on or off FN F9 Enables or disables the Touch Pad FN ESC Turns the sound on or off FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN 3 Decreases the volume of the computer FN 4 Increases the volume of the computer FN 5 Switches between available cooling methods for the current power plan This function is supported with some models FN Space Changes the display resolution FN Z amp amp Toggles the mode of the keyboard backlight between Timer On and Off To set up the brightness click System Settings under TOSHIBA group in All apps Click Keyboard tab and select a level under Keyboard Backlight Brightness Control To set up the timer launch the BIOS setup utility select Power Management gt Keyboard Backlight Control Mode and select TIMER Adjust the timer under Backlight Lighting Time This function is supported with some models Use
42. OSHIBA TOSHIBA Maintenance Utility is provided to Maintenance Utility erase the internal storage drive HDD or SSD This utility allows you to delete all data and partitions and also overwrite all sectors on the internal storage drive If there is an external hard disk drive connected to your computer it can also be erased However if you do not want to delete the data from the external hard disk drive disconnect it from your computer To access this utility 1 Goto Settings and click Update amp security gt Recovery 2 Click Restart now under Advanced startup 3 Click Troubleshoot gt TOSHIBA Maintenance Utility If you select the deletion method and continue with the operation you will lose all data including the operating system and recovery partition on the internal storage drives Make sure that you have already created recovery media if you want to use the computer after erasing your hard disk drive s a You might not have all the software listed in this section depending on the J model you purchased Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options click Control Panel gt System and Security gt Power Options under Windows System group in All apps User s Manual 5 4 User s Manual Display automatic powe
43. TED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO 7 21 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence FreeType License Issues User s Manual The FreeType Project LICENSE 2006 Jan 27 Copyright 1996 2002 2006 by David Turner Robert Wilhelm and Werner Lemberg Introduction The FreeType Project is distributed in several archive packages some of them may contain in addition to the FreeType font engine various tools and contributions which rely on or relate to the FreeType Project This license applies to all files found in such packages and which do not fall under their own explicit license The license affects thus the FreeType font engine the test programs documentation and makefiles
44. TOSHIBA Leading Innovation gt gt gt User s Manual Satellite Pro A50 C Satellite Pro R50 C Table of Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 User s Manual TOSHIBA Legal Regulatory and Safety Copyright Disclaimer and Trademarks 2 c cceseeeeeeeeeeeeeeeeeeeees 1 1 Regulatory Information sic cccc cscecetesceceetiecstececestectcetesendteestecendteccteesseseen 1 2 Video Standard Notice cecccccseeceeeeneeeeeeeesseneeeseeeeeseeeseesoeesseeenseenes 1 8 ENERGY STAR Program cccceeeeeeseneeeeseeeeseeeeeeeeeseeeeeeeenseeeeeseeeenesaees 1 9 Disposing of the computer and the computer s batteries 1 9 Optical disc drive safety instructions 00 0 eeeeeeseeeeeeeeeneeeeeeneeneeeees 1 10 General Precautions cccccesseeeseeeeeseeeseeeneeeeeeeseseeeeeeseneeeeeeeenesneeenss 1 11 Safety ICONS oicisssccccssccecesaeeceseecvacedacesceedassceresieesenateedsumeeed sav dddenedeuduaneress 1 13 Getting Started Equipment checklist cl ii su scc ae pees sail ea cia na ck attache sagt ep eeadeeedi nnmnnn nne 2 1 CONVENTIONS occiiiniec cee cents nce daunnveetevecvencetusdeuendtuesdunendtvceneedenteduianceesedinenteuee 2 1 Using your computer for the first time cccceseeeseeeeesseeeeeeeeeeeeeens 2 2 Getting to know WINKOWS ccceeeeeesenee sence ee seeeeenseneeeneeeseneeeeenenneneeeees 2 6 Turning Off the POWER ccseceesseneeeseeeesseeeeessensneseeesnseeeeseeenseeeeesn
45. TOSHIBA Support USB device In addition to the information in this section also refer to the documentation supplied with your USB device User s Manual 6 11 Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure that it is firmly attached Ensure that any required USB device drivers are properly installed To achieve this you should refer to both the device documentation and the operating system documentation Sound system In addition to the information in this section also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is In this instance you might be experiencing heard feedback from either the internal microphone or an external microphone connected to the computer Refer to Sound System and Video mode for further information Volume cannot be adjusted during Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Also refer to Operating Basics and to the documentation sup
46. a is operating Some models are equipped with a Web Camera LED 39 6 cm 15 6 LCD screen is configured with the following resolution H HD 1366 horizontal x 768 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries For more information regarding LCD refer to the Legal Footnotes section Stereo speakers Power button The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Press this button to power on off the computer Display hinges Keyboard Touch Pad Touch Pad control buttons Fingerprint Sensor The display hinges allow the display panel to be positioned at a variety of easy to view angles The keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keyboard Refer to the The Keyboard section for details The Touch Pad located in the palm rest is used to control the movement of the mouse pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the mouse pointer to go The two buttons below the Touch Pad are used like the buttons o
47. ademark of DTS Inc DTS Inc All Rights Reserved Secure Digital and SD are trademarks of SD Card Association MultiMediaCard and MMC are trademarks of MultiMediaCard Association Realtek is a registered trademark of Realtek Semiconductor Corporation All other product names and service names in this manual might be trademarks or registered trademarks of their respective companies Regulatory Information i FCC User s Manual The regulatory information herein might vary Check the ID information on the bottom of the device for specific information applicable to the model you purchased information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m
48. ain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system might hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage might occur Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage might occur Turn off the power to all external devices connected to the computer Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place Figure 4 13 Connecting the LAN cable 1 LAN jack 2 LAN cable Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection 4 29 Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury E An adaptor is required to use miniSD microSD Card E Not all memory media have been tested and verified to
49. and turn the computer on The computer has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN m The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature m The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings might cause a 4 28 malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CATS cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CATS or higher cable Connecting the LAN cable To connect the LAN cable do the following AN a 3 User s Manual Connect the AC adaptor before connecting the LAN cable The AC adaptor must rem
50. archive refer to the set of files originally distributed by the authors David Turner Robert Wilhelm and Werner Lemberg as the FreeType Project be they named as alpha beta or final release You refers to the licensee or person using the project where using is a generic term including compiling the project s source code as well as linking it to form a program or executable This program is referred to as a program using the FreeType engine This license applies to all files distributed in the original FreeType Project including all source code binaries and documentation unless otherwise stated in the file in its original unmodified form as distributed in the original archive If you are unsure whether or not a particular file is covered by this license you must contact us to verify this The FreeType Project is copyright C 1996 2000 by David Turner Robert Wilhelm and Werner Lemberg All rights reserved except as specified below 1 No Warranty THE FREETYPE PROJECT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT WILL ANY OF THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution 7 23 User s Manual This license grants a worldwide royalty free perpetual an
51. ator Ill 180W 120W one site it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always An additional battery pack can be purchased for use as either a spare or replacement refer to the Battery section for further information TOSHIBA Hi Speed Port Replicator II 180W 120W provides several kinds of ports Refer to the Port Replicators User s Manual for more details Sound System and Video mode This section describes some of the audio control functions Volume Mixer User s Manual The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows H To launch the Volume Mixer utility right click on the speaker icon on the Windows Taskbar and then select Open Volume Mixer from the sub menu m To adjust the volume level of speakers or headphones move the Speakers slider 4 40 H To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level To change the microphone recording level do the following 1 Right click on the speaker icon on the Windows Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate
52. cectecccanineessiieseneneaceeacuantenesddeteueadeadsscunesnces 6 15 Appendix Specifications ssu oases A es Wav ara ee ee et ee 7 1 AC Power Cord and Connectors cccccceeeceseneeeseeeeseeeeeesseeeeseeenseeeens 7 2 Information for Wireless Devices ccseeeeeseeeeeseeeeseeeeeneneeeneeneneneees 7 4 Information about Intel AMT cccsseeeeseeeeeeeesnseeeeeeseesesseeeeneneeenes 7 14 Legal FOOUNOlCS israniadau adaa a aaea aiaa 7 16 VCCI Class B Information Japan Only sseecceeeeeeeeeeeeeeeeeeees 7 19 OpenSSL Toolkit License Issues 2 cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 7 19 FreeType License Issues ccceeeeeeeeeceeeeeeeeeeeeeeesenaeeeeeeseeeeeeeeeees 7 22 Index Chapter 1 TOSHIBA Legal Regulatory and Safety This chapter states the legal regulatory and safety information applicable to TOSHIBA computers Copyright Disclaimer and Trademarks Copyright 2015 TOSHIBA Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of TOSHIBA No patent liability is assumed with respect to the use of the information contained herein First edition July 2015 Copyright authority for music movies computer programs databases and other intellectual property covered by copyright laws belongs to the author or to the copyright owner Copyrighted material can be reproduced only for personal use or use
53. cense terms and license IJ agreement carefully Getting to know Windows For detailed information on what is new and how to operate Windows refer to the Get Started in the Start menu Start menu The Start menu is the launching pad for everything you can do in the Windows operating system providing easy ways to access your apps programs websites and other important information User s Manual 2 6 You can access the Start menu from an app or the desktop in the following ways E Click the Start button S8 in the lower left corner of the screen E Press the Windows logo key 2 on your keyboard Most used allows quick access to your frequently used apps and your recently installed apps are highlighted under Recently added You can pin your favorite apps to the Start menu as tiles in grid like pattern and also group them Typical tiles are the People tile and the Mail tile for instance Tiles show you dynamic information from apps without having to open them Windows taskbar By default the bottom of the desktop is Windows taskbar You can see all of your currently running apps on the Windows taskbar Task view Task view 2 is launched from Windows taskbar at the bottom of the screen Task view allows you to view the apps that are currently running Also you can create custom desktops so that running apps can be grouped for entertainment productivity or what you just want To do this click
54. check the precautions at the end of this section AN m The drive model employs a laser system To ensure proper use of this product read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location m Use of controls adjustments or the performance of procedures other than those specified might result in hazardous radiation exposure m 7o prevent direct exposure to the laser beam do not try to open the enclosure Location of the Required Label Sample shown below Location of the label and manufacturing information might vary Location of the required label THIS PRODUCT COMPLIES WITH DHHS RULES 21 CFR SUBCHAPTER J APPLICABLE AT DATE OF MANU FACTURE TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F Bldg No 102 Digital empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CLASS TLASER PRODUCT CAUTION This appliance contains Sacre aria 1 PRODUKT a laser system and is classified as a 23A 1 VP BLA CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure User s Manual General Precautions TOSHIBA com
55. computer supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions amp Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave oven or other source can disrupt Wi Fi or Bluetooth operation Turn off all wireless functionalities when near a person who might have a cardiac pacemaker implant or other medical electric device Radio waves might affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction for your medical device when using any wireless functionality User s Manual B A ways turn off wireless functionality if the computer is near automatic control equipment or appliances such as automatic doors or fire detectors Radio waves can cause malfunction of such equipment possibly resulting in serious injury g t might not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network has to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security H TOSHIBA strongly recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs th
56. ct button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 2 Pressing the eject button and pulling the disc tray open 1 Eject button 3 Lay the disc label side up in the disc tray Figure 4 3 Inserting a disc 1 Laser lens 1 When the disc tray is fully opened the edge of the computer covers the J disc tray slightly Therefore you must to turn the disc at an angle when you place it in the disc tray After seating the disc however make sure it lies flat E Do not touch the laser lens or any portion of its surrounding casing as this might cause misalignment m Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place User s Manual 4 5 AN If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when you press the eject button Removing discs To remove the disc do the following AN Do not press the eject button while the computer is accessing the optical disc drive Wait for the optical disc
57. cumentation list 2 1 Dual Pointing Device Touch Pad 6 10 Equipment checklist 2 1 External monitor problems 6 13 Graphics Processing Unit 3 12 Hard disk drive automatic power off 5 5 Keyboard function keys 4 2 Function keys F1 F12 4 2 problems 6 7 Windows special keys 4 4 LAN cable types 4 28 connecting 4 29 Media care Card care 4 31 Memory card care 4 31 Index 1 User s Manual Memory installing 4 25 removing 4 27 memory media card inserting 4 32 removing 4 32 Memory media slot 4 30 Moving the computer 1 13 MultiMediaCard removing 4 32 Optical Disc Drive 4 4 Password power on 5 5 Starting the computer by password 5 8 Supervisor 5 8 user 5 7 Power Hibernation Mode 2 11 panel on off 5 5 Shut Down mode 2 8 Sleep Mode 2 9 turning off 2 8 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 9 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 9 Overheating power down 6 5 Power 6 4 Real Time Clock 6 7 Sound system 6 12 TOSHIBA support 6 15 Touch Pad 6 10 USB device 6 11 USB mouse 6 11 Recovery hard disk drive 2 15 Recovery Media 2 14 SD SDHC SDXC Card formatting 4 31 note 4 30 Security lock 4 39 SIM card installing 4 22 removing 4 23 Sleep Mode setting 2 9 System automatic 5 5 Smart Card inserting 4 33 removing 4 34 Sound sy
58. d minisD microSD Card and MultiMediaCard Refer to the Memory media section for more information AN Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury User s Manual 3 4 Hom User s Manual Universal Serial Bus USB 3 0 port Two Universal Serial Bus ports which comply to the USB 3 0 standard are provided on the right side of the computer USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury HDMI out port External RGB monitor port Cooling vents HDMI out port can connect with Type A connector HDMI cable This p
59. d what actions you performed immediately before the problem occurred Make a screenshot of the current display Also be aware that the questions and procedures described in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist User s Manual You should always consider the simplest solution first The items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem m Make sure that you turn on all peripheral devices before you turn on the computer this includes your printer and any other external device you are using m Before you attach an external device you should first turn off the computer then when you turn the computer back on it recognizes the new device m Make sure that all optional accessories are configured properly in the computer s setup program and that all required driver software has been loaded refer to the documentation included with the optional accessories for further information on its installation and configuration Check all cables to ensure that they are correctly and firmly attached to the computer loose cables can cause signal errors Inspect all connecting cables for loose wires and all connectors fo
60. d in the Power Options This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options If you have to interrupt your work you can use this feature to allow you to turn off power to the computer without exiting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the internal storage drive so that when you next turn on the power again you can continue working right where you left off You must enable the Hibernation Mode before using this feature Refer to the Starting Hibernation Mode section for more details USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheatin
61. d irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions H Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be preserved in all copies of source files Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not just the unmodified files If you use our work you must acknowledge us However no fee need be paid to us 3 Advertising Neither the FreeType authors and contributors nor you shall use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your docum
62. drive indicator to go out before you open the disc tray Also if the disc is spinning when you open the disc tray wait for it to stop before you remove it 1 To pop the disc tray partially open press the eject button Gently pull the disc tray out until it is fully opened AN When the disc tray pops open slightly wait a moment to make sure the disc has stopped spinning before pulling the disc tray fully open 2 The disc extends slightly over the sides of the disc tray so you can grasp it Gently lift out the disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 20 mm such as a straightened paper clip into the manual eject hole near the eject button Figure 4 4 Manual release with the eject hole 1 Manual eject hole AN Turn off the power before you use the manual eject hole If the disc is spinning when you open the disc tray the disc might fly off the spindle and cause injury User s Manual 4 6 Writable discs This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can write CDs H CD R discs can be written only once The recorded data cannot be erased or changed m CD RW discs including
63. e outsider might illegally access your system eavesdrop or cause the loss or destruction of stored data H TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating BH Microsoft Windows Networking System Media Access mH CSMA CA Collision Avoidance with Protocol Acknowledgment ACK Radio Characteristics Radio Characteristics of Wireless LAN module might vary according to H Country region where the product was purchased E Type of product Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4 GHz and 5 GHz band local radio regulations might impose a number of limitations to the use of wireless communication equipment Radio Frequency E Band 5 GHz 5150 5850 MHz Revision a and n E Band 2 4 GHz 2400 2483 5 MHz Revision b g and n The range of the wireless signal is related to the transmit rate of the wireless communication Communications at lower transmit range might travel larger distances The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials mH Range is also impacted due to obstacles in the signal path of the radio that might either absorb o
64. e than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the hardware specifications of the computer This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN and so on require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system is still approximately 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery might not charge while computer is consuming full power After going through many charge and discharge cycles the battery loses its
65. eating Recovery Media Restoring the pre installed software from your created Recovery Media E Restoring the pre installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage drive all data including the operating system and recovery partition will be deleted In that case you cannot create recovery media or restore the pre installed software from the recovery partition Make sure that you have already created recovery media before you start TOSHIBA Maintenance Utility This recovery media can be used to restore your system after you have erased your internal storage drive Creating Recovery Media i 1 This section describes how to create Recovery Media Be sure to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance internal storage drive access speed They might cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writing or rewriting t
66. eating option in Windows system Otherwise Recovery Media Creator will not work and TOSHIBA HDD Recovery option in TOSHIBA Maintenance Utility will not exist if you restore the computer from the recovery media you created by options in Windows system Restoring the pre installed software from your created Recovery Media A User s Manual If the pre installed files are damaged you are able to use the Recovery Media you have created to restore the computer to the state it was in when you originally received it To perform this restoration do the following m When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost m Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring 1 Launch the TOSHIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Inthe TOSHIBA Setup Utility screen select Advanced gt System Configuration gt Boot Mode Note Please skip the following contents if you cannot find the Boot Mode option in your system 3 Select UEFI Boot Default If you set the Boot Mode as CSM Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from Control Panel also make sure to use the default Boot Mode option UEFI Boot in the TOSHIBA Setup Utility before restoring 1 Load the Recovery Media into the Optica
67. ebsite www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region where you purchased REACH Compliance Statement User s Manual The European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 with phased deadlines to 2018 Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation Please consult the following website www toshiba eu reach for information about the presence in our articles of substances included on the candidate list according to REACH ina concentration above 0 1 weight by weight Following information is only for Turkey H Disposal of products The crossed wheelie bin symbol means that this ps product should not be collected and disposed with other household wastes When product become waste at the end of life to protect environment and human health it should be given to nearest collection recycling or disposal center For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased E Toshiba meets all requirements of Turkish regulati
68. el Uninstalling the Product Improvement Program will automatically delete all of the data previously collected and stored by the application The TOSHIBA Product Improvement Program or it s use does not in any way expand or modify TOSHIBA obligations under its standard limited warranty TOSHIBA standard limited warranty terms and limitations apply Using the Hard Disk Drive HDD Protection Some models have the function for reducing the risk of damage on the Hard Disk Drive Using an acceleration sensor built into the computer HDD Protection detects vibration shocks and similar signs of movement of the computer and automatically moves the Hard Disk Drive head to a safe position to reduce the risk of damage that might be caused by head to disk contact m HDD Protection function does not guarantee that the Hard Disk Drive will not be damaged Bm During audio video playback when the computer detects a shock or vibration and the Hard Disk Drive s head is parked the playback might be temporarily interrupted HDD Protection cannot be used in models that are equipped with SSD When vibration is detected a notification is displayed on the screen and the icon in the Taskbar changes to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Setting up HDD Protection User s Manual You can change HDD Protection settings i
69. eless WAN Device Some models are equipped with the Wireless WAN device This device gives you the ability for a high speed connection to the Internet corporate intranet and your email while you are away from the office Installing a SIM card To install a SIM card do the following 1 Click Start gt Power and then click Shut down and ensure that the Power indicator is off 2 Remove the AC adaptor and all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack Locate the SIM card slot To pop the SIM card tray partially open insert a slender object about 10mm diameter 0 8mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray A Never pull the SIM card tray completely out of the slot oar w Figure 4 7 Open the SIM card tray with the eject hole 1 Eject hole 7 Place the SIM card into the SIM card tray with the metal connectors facing up 8 Insert the SIM card tray into the SIM card slot and push the center of the tray to close it Press gently until it locks into place 9 Install the battery pack User s Manual 4 22 AN E Figure 4 8 Installing the SIM Card 1 SIM card tray 2 SIM card Never allow metal objects such as screws staples and paper clips to enter the computer Foreign metal objects can create a short circuit which can cause computer damage and fire
70. eless display device name and then click Remove device Changing the external playback settings T User s Manual After one or more external displays are connected the operating system can automatically detect identify and set up the display settings You can also manually manage how the external displays work and change the display settings by pressing P while holding down the Windows H key If you disconnect the external display before you turn off the computer s power be sure to switch to the internal display When you change the display output device the audio playback device might not switch automatically In this case in order to set the playback device to the same device as the display output device adjust the audio playback device manually by the following steps 1 Click Control Panel gt Hardware and Sound gt Sound under Windows System group in All apps 2 Inthe Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device Click the Set Default button 5 Click OK to close the Sound dialog A 4 37 TOSHIBA Hi Speed Port Replicator III 180W 120W Si User s Manual In addition to the ports available on the computer the TOSHIBA Hi Speed Port Replicator III 180W 120W also provides several kinds
71. em contact TOSHIBA Support For further information refer to Operating Basics User s Manual Problem You cannot access a disc in the optical disc drive Memory Media Card Procedure Make sure the drive s disc tray is securely closed Press gently until it clicks into place Open the disc tray and make sure the disc is properly seated It should lie flat with the label facing up A foreign object in the disc tray might block laser light from reading the disc Make sure there is no obstruction Remove any foreign object Check whether the disc is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner For further information refer to Operating Basics Problem Memory media card error occurs You cannot write to a memory media card You cannot read a file Pointing device Procedure Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information Remove the memory media card from the computer and check to ensure that it is not write protected Check to ensure the required file is actually on the memory media card that is inserted into the computer If you are still unable to resolve the problem contact TOSHIBA Support If you are using a USB mouse you should also refer to both the USB mo
72. entation BH Quickstart H Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Click E Tap the Touch Pad or click the left Touch Pad control button once Left click the mouse once Right click H Click the right Touch Pad control button once H_ Right click the mouse once User s Manual 2 1 Double click m Tap the Touch Pad or click the left Touch Pad control button twice Left click the mouse twice Start The word Start refers to the SE button in the lower left corner of the screen All apps You can find a list of all your apps and programs in the All apps To access it click Start and select All apps in the lower left corner Using your computer for the first time i T Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you can reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the disp
73. entation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeType Project is copyrighted material only this license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType m freetype nongnu org Discusses general use and applications of FreeType as well as future and wanted additions to the library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation 7 24 E freetype devel nongnu org Discusses bugs as well as engine internals design issues specific licenses porting etc Our home page can be found at http www freetype org User s Manual 7 25 Index User s Manual AC adaptor additional 4 40 connecting 2 2 DC IN 19V jack 3 6 Battery extending life 4 20 monitoring capacity 4 19 real time clock 3 12 4 16 save mode 5 5 types 4 16 Battery pack replacing 4 20 Bluetooth 7 7 Cleaning the computer 1 12 Cooling vents 3 5 3 7 DC IN Battery indicator 3 15 Display automatic power off 5 5 opening 2 4 screen 3 10 Do
74. er Options under Windows System group in All apps 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the display panel To define these settings do the following 1 Click Power Options and then click Choose what the power button does or Choose what closing the lid does 2 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 3 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer takes a moment to save the current data in memory to the internal storage drive After you turn off the computer and the content of memory has been saved to the internal storage drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge System Recovery A User s Manual There is a hidden partition allocated on the internal storage drive for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items are described in this section m Cr
75. er and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer Safety Icons Safety icons are used in this manual to bring important information to your attention Each type of message is identified as follows User s Manual User s Manual Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment Chapter 2 Getting Started This chapter provides an equipment checklist and basic information to start using your computer If you use an operating system that was not pre installed by TOSHIBA some of the features described in this manual might not function properly Equipment checklist Carefully unpack your computer taking care to save the box and packaging materials for future use Hardware Check to make sure that you have all the following items m TOSHIBA Portable Personal Computer m Battery pack preinstalled in the computer AC adaptor and power cord 2 pin plug or 3 pin plug Docum
76. ery for models with battery LCD fan for models with fan HDD SSD sound volume wireless communication functionalities and USB information usage of TOSHIBA provided features applications that is settings operation install state and launch times date of initial system use and also computer and device usage that is power settings battery temperature and recharging for models with battery CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 20 MB or less per year Transmission of collected data is performed when the data transfer feature is enabled The transferred information will be analyzed statistically and it will be used for the better product planning and development such as improvement of application software Subject to the use restrictions noted above the stored data may be made available to entities located outside of your country or region of residence and those countries might or might not have the same data protection laws or data protection levels as required by your home country or region Once enabled you can select to disable the monitoring operation at any time by clicking Product Improvement Program under TOSHIBA group in All apps and uninstall the application by using the Uninstall a program utility in the Control Pan
77. ery indicator glows amber while the battery is being charged Charging Time The following table shows the approximate time required to charge an exhausted battery fully Battery type Power off Power on Battery pack about 3 hours about 3 10 hours 45 Wh 4 cell RTC battery Does not Does not charge charge Be aware that the charging time when the computer is on is affected by ambient temperature the temperature of the computer and how you are using the computer If you make heavy use of external devices for example the battery might scarcely charge at all during operation Charging notice The battery might not begin charging immediately under the following conditions E The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure the battery charges to its full capacity charge it at room temperature of between 5 C to 35 C 41 95 F m The battery is nearly completely discharged In this instance leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions m The battery has not been used for a long time E The battery has completely discharged and been left in the computer for a long time In such cases do the following 1 Fully discharge the battery by leaving it in the computer with t
78. es User s Manual 4 1 There are different types of keys specifically typewriter keys function keys and Windows special keys Never remove the key caps on your keyboard Failure to do so might damage the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and NUM LOCK indicator which show the following conditions m When the CAPS LOCK indicator glows the keyboard produces capitals when any letter is typed When the NUM LOCK indicator glows the ten key allows you to enter numbers Figure 4 1 Keypad indicator 1 CAPS LOCK indicator 2 NUM LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format NUM LOCK When the NUM LOCK indicator glows you can use the number keys on the keyboard for number entry Function Keys The function keys F1 F12 are the12 keys at the top of your keyboard HOBO BOBO Booo Function keys let you enable or disable certain features of the computer The functions can be performed by pressing the associated function keys Key Combination Function FN F1 Enters Lock computer mode To restore your desktop you need to log on again FN F2 Switches between the power plans FN F3 Switches the system to Sleep Mode User s Manual 4 2 Key Combination Function FN F4 Switches the system to Hibernation
79. es that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that must be taken when using it Using the Touch Pad The Touch Pad on the palm rest might support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app A Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click f Pinch or stretch Place two or more fingers down on the Touch 4 Pad and move them toward each other pinch or I away from each other stretch This shows different levels of information or visually zooms in or out t Two Finger Scroll Place two fingers down and slide them vertically D or horizontally from anywhere on the Touch Pad This allows you to operate the scroll bars of a window AN Do not put items on the Touch Pad surface to prevent abnormal action 1 Some of the Touch Pad operations described in this section are only J supported in certain applications The Keyboard The number of keys available on your keyboard depends on which country region your computer is configured for with keyboards being available for numerous languag
80. etooth htm Wireless devices and your health Wireless products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes wireless products are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of wireless products might be restricted by the proprietor of the building or responsible representatives of the organization These situations might for example include mH Using the wireless products equipment on board of airplanes or E In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment for example airports you are encouraged to ask for authorization to use the wireless device prior to turning on the equipment Wireless LAN Technology A User s Manual The wireless communication function of the
81. f the indicator is glowing the computer is connected to a live external power source The computer does not load advanced options during startup By holding down one of the following keys during startup your computer can load the following advanced options Key Advanced option F2 TOSHIBA Setup Utility F12 Boot Menu 0 zero Recovery options If your computer starts to load the Operating System instead of desired advanced options do the following 1 Click Start gt Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems might occur in the following areas E Power m USB device E Keyboard m Sound system H Internal display panel E External monitor m HDD m LAN H Optical Disc Drive m Wireless LAN E Memory Media Card E Bluetooth E Pointing Device Power User s Manual When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s tem
82. fingers in the gap between the LCD panel and battery pack when closing your LCD otherwise your fingers might get hurt Be careful not to open the display panel too far as this might put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions section for more information J E After you turn on the power for the first time do not turn it off until you J have set up the operating system m Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press the power button Figure 2 5 Turning on the power 1 Power button Product appearance depends on the model you purchased Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power To install the operating system properly follow the on screen instructions on each screen 1 When it is displayed be sure to read the li
83. frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme a la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage regu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable Les dispositifs fonctionnant dans la bande 5 15 5 25GHz sont r serv s uniquement pour une utilisation a l int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux Les utilisateurs devraient aussi tre avis s que les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c d qu ils ont la priorit pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification n
84. g the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan and the processor operation returns to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility i User s Manual The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password To start the utility click the following items under TOSHIBA group in All apps Password Utility gt User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords and so on E Set button Click this button to register a password After a password is set you are prompted to enter it when you start t
85. g Started section The following message appears in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password A 3 Press ENTER If you enter the password incorrectly three times in a row or if you donnot enter the password within 1 minute the computer shuts down In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc might not work You must turn the computer back on to retry password entry TOSHIBA System Settings T User s Manual TOSHIBA System Settings is the TOSHIBA configuration management tool available through the Windows operating system To run TOSHIBA System Settings click System Settings under TOSHIBA group in All apps The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confirm their status TOSHIBA System Settings screen might have the following tabs E amp E General Allows you to view the current BIOS version or change certain settings back to their default values HD
86. ght be lost E Jn Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed E Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries Removing the battery pack To remove a discharged battery do the following 1 Save your work 2 Click Start gt Power and then click Shut down while holding down the SHIFT key Ensure that the Power indicator is off 3 Remove all cables and peripherals that are connected to the computer 4 Close the display panel and turn the computer upside down Slide the battery lock into its unlocked m position 6 Slide and hold the battery release latch to disengage the battery pack and then lift it up to remove it from the computer a Figure 4 6 Releasing the battery pack 1 Battery lock 3 Battery pack 2 Battery release latch Installing the battery pack To install a battery pack do the following Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries 1 Insert the battery pack as far as it will go into the computer 4 21 2 Ensure that the battery pack is securely in place and the battery lock is in its locked position 3 Turn your computer over Wir
87. he Sleep Mode feature provides the following benefits m Restores the previous working environment more rapidly than the Hibernation Mode feature m Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature mg Allows the use of the panel power off feature Executing Sleep Mode You can enter Sleep Mode in one of following ways Hm Click Start gt Power and then select Sleep H Close the display panel Note that this feature must be enabled within the Power Options H Press the power button Note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left off when you shut down the computer E When the computer is in Sleep Mode the Power indicator blinks KJ T amber User s Manual 2 10 If you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electricity or electrical noise The battery power is exhausted and the AC Adaptor is not connected Hibernation Mode A User s Manual The Hibernation Mode feature saves the contents of memory to the inte
88. he computer 3 m After you set the password a dialog box appears asking whether you J want to save it to other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place m When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file E When entering a password do not enter any characters for example I or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly m Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly E Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text is displayed together with the prompt asking you to enter a password y You can launch TOSHIBA Setup Utility to set change or delete the HDD J Password or HDD Master Password Refer to TOSHIBA Setup Utility section for further information User s Manual 5 7 fyou forget your HDD User Password TOSHI
89. he media Set the computer on a level surface and avoid places subjected to vibrations such as airplanes trains or cars Do not use on an unstable surface such as a stand A recovery image of the software on your computer is stored on the internal storage drive and can be copied to either disc media or USB Flash Memory by using the following steps 1 Select either blank disc or USB Flash Memory The application allows you to choose from a variety of different media onto which the recovery image can be copied including disc media and USB Flash Memory Some of the disc media might not be compatible with the optical disc drive connected to your computer You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding User s Manual A 2 Turn on your computer and allow it to load the Windows operating system from the internal storage drive as normal 3 Insert the first blank disc into the optical disc drive tray or insert the USB Flash Memory into one available USB port 4 Click Recovery Media Creator under TOSHIBA group in All apps 5 After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the Create button Make sure that you create recovery media by using Recovery Media Creator instead of the recovery drive cr
90. he power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity Remaining battery power can be monitored using the following methods H Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time based on this together with the current power consumption E Be aware that the actual remaining operating time might differ slightly from the calculated time With repeated discharges and recharges the battery capacity will gradually decrease In view of this it is noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time User s Manual The usefulness of a battery depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed E Screen brightness H Internal storage drive power off period How often and for how long you use the inter
91. help ensure trouble free operation Make sure all disk disc activity has ended before moving the computer Turn off shut down the computer Disconnect the AC adaptor and all peripherals before moving the computer Close the display panel Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down A failure to follow this instruction might result in minor heat injury Do not expose the computer to rapid temperature changes for example in a situation where you carry the computer from a cold environment to a warm room Do not turn on the power until condensation disappears Be careful not to subject the computer to impact or shock A failure to follow this instruction could result in damage to computer computer failure or loss of data Never transport your computer with any cards installed This might damage either the computer and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30 cm is maintained between the comput
92. ick Start gt Power and then select Shut down 4 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately Wait a short period to avoid any potential damage Restarting the computer A Certain conditions require that you reset the computer for example if E You change certain computer settings To restart the computer there are several ways this can be achieved H Click Start gt Power and then select Restart E Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart by clicking the power icon 0 in the lower right corner Before restarting the computer be sure to save your data Sleep Mode A User s Manual If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the main memory of the computer When you turn on the power again you can continue working right where you left off When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled always shut down the computer This includes turning off any wireless communication functionalities and canceling settings that reactivate the computer automatically such as a timer recording function Failure to shut down the computer in this way might allow the operating syste
93. iechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Information about Intel AMT Your computer might support Intel Active Management Technology AMT depending on the model you purchased Using built in platform capabilities and popular third party management and security applications Intel AMT allows IT to better discover heal and protect their networked computing assets Consult with your system administrator about configurations of the AMT function before connecting to a network Disable the AMT function User s Manual Intel AMT function is enabled by default and in a situation where no system administrator presents it is strongly recommended that you turn off the AMT function before connecting to a network If the AMT function is NOT turned off there is a danger that the management of AMT function will be abused by other parties which possibly lead to the leak of sensitive and or proprietary information data loss HDD SSD erasure or file overwritten First you must do the following in the BIOS setup utility 1 Turn on the computer while pressing the F2 key 2 On the BIOS setup utility screen change AMT Setup Prompt to Enabled 3 Press the F10 key and press Y key to save the settings When the computer restarts the message Press lt Ctrl P gt to enter Intel R ME Setup appears Press CTRL P t
94. it en cedtensntececuseantsnentevesenceeceeteaandinestis 4 30 Smart Card aeiia a aanak a naaraana 4 33 External Dis play scssi aaa aaa aaa aa a aiaa 4 34 TOSHIBA Hi Speed Port Replicator II 180W 120W scceeeeee 4 38 Security JOCK isoina annaa aaia 4 39 Optional TOSHIBA Accessories 2 ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 4 40 Sound System and Video mode 2 s ccceeeeeeeeeeeeeseeeeeeeeeseeeeneeeeees 4 40 Utilities and Advanced Usage Utilities and Applications ss s snasssununennnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnn nnnm nunne 5 1 Special features cceecssseee cess eeseeeeeeseeeeeseeeseeeeeeeeseeeeesseeseesneeeesseneeenees 5 4 TOSHIBA Password Utility 0 0 00 cccccccceeeesee cece eeeeeeecee ee eeeeeeeeeeeeeeeneees 5 6 TOSHIBA System SettingS ccceeee sess eeeeeeseeeesseeeeeseeneneseensneneeenes 5 9 TOSHIBA PC Health Monitor cccsccseeeseeeeseeceeeeeseneeseeeeeeenseneeseeeeeees 5 10 TOSHIBA Product Improvement Program ccesesseeeeeeeeeeeeeeee 5 11 Using the Hard Disk Drive HDD Protection ceeeeeeees 5 12 TOSHIBA Setup Utility cc cccccsccsstcccecteccceeccotseceseeeeaancecenedscvtanecenteeasiecaaers 5 14 Troubleshooting Problem Solving procesS cccceeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeseeeeenaeeeeeeees 6 1 Hardware and system Checklist 2 ccccesseecceeeeeeeeeeeeeeeeeeeeeeeeeeeees 6 4 TOSHIBA SUP POUT saisi iina feces cess
95. ition if you use a third party partitioning program to reconfigure the partitions on your internal storage drive you might find that it becomes impossible to set up your computer Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the internal storage drive will be reformatted and all data will be lost Click Start gt Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on 3 Select Troubleshoot gt TOSHIBA Maintenance Utility gt TOSHIBA HDD Recovery 4 Follow the on screen instructions to finish the recovery Chapter 3 The Grand Tour This chapter identifies the various components of the computer It is recommended that you become familiar with each before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons refer to the Legal Footnotes section T Handle your computer carefully to avoid scratching or damaging the surface Front with the display closed The following figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed eg o 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator Product appearance depends on the model you purchased ri DC IN Battery
96. jack 2 Double click on the circle button in the right side of the Realtek HD Audio Manager main screen 3 Select one from the device list for the device you plugged into Video mode Video mode settings are configured via the Screen Resolution dialog User s Manual 4 42 To open the Screen Resolution dialog click Control Panel gt Appearance and Personalization gt Display gt Change display settings under Windows System group in All apps X l If you are running some applications for example a 3D application or video J playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 43 Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer and the advanced usage of some utilities Utilities and Applications This section describes the pre installed utilities that come with the computer and details how to start them For further information on their operation refer to online manual help files or README TXT file if applicable of each utility TOSHIBA Display TOSHIBA Display Utility includes Multiple Utility Displays utility and or Resolution settings Multiple Displays utility allows you to configure the Display Mode select monitors and configure your desktop and so on Resolution is an image proce
97. l Disc Drive or insert the recovery USB Flash Memory into one available USB port 2 Click Start gt Power and then select Restart 3 Hold down the F12 key and then release this key one second after the computer is power on 4 Use the up and down cursor key to select the appropriate option from the menu according to your actual recovery media 5 Amenu is displayed from which you should follow the on screen instructions If you have previously chosen to remove the recovery partition and are trying to create Recovery Media the following message appears The Recovery Media Creator can not be launched because there is no recovery partition When there is no recovery partition the Recovery Media Creator cannot make Recovery Media However if you have already created a Recovery Media you can use it to restore the recovery partition If you have not created Recovery Media contact TOSHIBA support for assistance Restoring the pre installed software from the Recovery Partition User s Manual A portion of the total internal storage drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you set up your internal storage drive again later do not change delete or add partitions in a manner other than specified in the manual otherwise you might find that space for the required software is not available In add
98. lay Turning on the power Initial setup Getting to know Windows Use a virus check program and make sure that it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to back up the internal storage drive or other main storage device to external media periodically General storage media is not durable or stable over long periods of time and under certain conditions might result in data loss Before you install a device or application save any data in memory to the internal storage drive or other storage media Failure to do so might result in data loss Connecting the AC adaptor User s Manual Attach the AC adaptor when you want to charge the battery or operate from AC power The battery pack must be charged before you can operate from battery power User s Manual The AC adaptor can automatically adjust to any voltage ranging from 100 volts to 240 volts and to a frequency of either 50 hertz or 60 hertz enabling you to use this computer in almost any country region The adaptor converts AC power to DC power and reduces the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury TOSHIBA ass
99. lick an enrolled finger you want to delete Do you want to delete message box appears on the screen and then click OK If you want to delete other fingerprints repeat this step If only one fingerprint is registered the message At least one fingerprint is required appears after clicking OK You are not allowed to delete a unique fingerprint Click Close 4 Do you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu pa Delete all users fingerprints 1 In the TOSHIBA Fingerprint Utility main menu click Run as administrator User Account Control window is displayed Click Yes Swipe your enrolled finger Select Fingerprint Management option A list of fingerprint information for all users is shown in the screen Click the enrolled fingerprint data you want to delete and then click Delete Selected Items 6 Do you want to delete the selected fingerprints message box appears on the screen Click OK 7 Click Close 8 Do you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu eN Windows Logon via Fingerprint Authentication T User s Manual In place of the usual Windows logon by ID and password fingerprint authentication also allows logon to Windows This is useful especially when many users are using the PCs as user selection can be skipped Fingerprint Authentication Procedure 1 Start up
100. luding whether an AC adaptor is connected and what the battery charge level is DC IN Battery indicator 1 Check the DC IN Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing Amber The battery charge is low The AC adaptor must be connected to recharge the battery Amber Indicates that the AC adaptor is connected and the battery is charging White Indicates that the AC adaptor is connected and the battery is fully charged Flashing White Indicates a problem with the computer Disconnect the AC adaptor and remove the battery for several seconds and then reinstall the battery and reconnect the AC adaptor If it still does not operate properly you should contact your reseller or dealer No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge stops and the DC IN Battery indicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off Power indicator User s Manual Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Indicates that power is being supplied to the computer and the computer is turned on Flashing Amber Indicat
101. m to reactivate and run pre programmed tasks or preserve unsaved data which might interfere with aviation or other systems possibly causing serious injury E Before entering Sleep Mode be sure to save your data E 7o prevent data loss do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices m Do not remove the battery pack while the computer is in Sleep Mode unless the computer is connected to an AC power source It can cause data loss in the memory 3 E When the AC adaptor is connected the computer will go into Sleep J Mode according to the settings in the Power Options to access it click Control Panel gt System and Security gt Power Options under Windows System group in All apps E 7o restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Note that keyboard keys can only be used if the Wake up on Keyboard option is enabled within the TOSHIBA System Settings E fthe computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode E 70o prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options E Touse the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode T
102. mensions vary depending on the model you purchased Size E Approximately 379 0 w x 258 0 d x 23 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 20 to 80 95 F noncondensing Non operating 20 C 4 F to 60 C 10 to 90 140 F noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum Power Requirements AC adaptor 100 240V AC 50 Hz or 60 Hz cycles per second Computer 19 V DC User s Manual 7 1 External RGB monitor port pin assignment o ef Pin Signal Name Description I O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Serial Data Signal VO 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors User s Manual The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the following specifications Wire
103. mory module do the following 1 Click Start gt Power and then click Shut down while holding down the SHIFT key Ensure that the Power indicator is off 2 Remove the AC adaptor all cables and peripherals connected to the computer Close the display panel Turn the computer upside down and remove the battery pack 5 Loosen the screw securing the memory module cover in place Note that the screw is attached to the cover in order to prevent it from being lost 6 Slide your fingernail or a thin object under the cover and lift it off 7 Push the latches away from the module in order to release it A spring forces one end of the module up at an angle 8 Grasp the module by its edges and remove it from the computer Fo 102 fyou use the computer for a long time the memory modules and the circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of them 4 27 i LAN T LAN A User s Manual E Do not touch the connectors on the memory module or on the computer Debris on the connectors might cause memory access problems Figure 4 12 Removing the memory module 1 Latches 9 Seat the memory module cover in place and secure it with the screw Ensure that the memory module cover is firmly closed 10 Install the battery pack 11 Turn your computer over 12 Connect the AC adaptor
104. move the Microphone Boost slider to a higher level Audio Enhancements To apply the sound effects for your current speaker do the following 1 Right click on the Speakers icon on the Windows Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply DTS Studio Sound DTS Studio Sound is a premium audio enhancement suite that utilizes revolutionary audio technology to provide the most immersive and realistic listening experience ever offered for a two speaker playback environment DTS Studio Sound is provided with some models It provides the following features Advanced audio rendering to match 2D and 3D video content for enveloping surround sound E Accurate placement of audio cues for immersive surround sound from any PC speaker configuration laptop desktop speakers or headphones Broad sweet spot with elevated sound image Maximum volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility click DTS Studio Sound in All apps U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited User s
105. multi speed CD RW discs high speed CD RW discs and ultra speed CD RW discs can be recorded more than once DVDs m DVD R DVD R DVD R DL and DVD R DL discs can be written only once The recorded data cannot be erased or changed E DVD RW DVD RW and DVD RAM discs can be recorded more than once Writing discs A User s Manual You can use the DVD Super Multi drive to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW or DVD RAM discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live electrical outlet It is possible that if data is written while powered by the battery pack the write process might sometimes fail due to low battery power In these instances data loss might occur Important message Before you write or rewrite to any of the media supported by the optical disc drive read and follow all of the setup and operating instructions in this section If you fail to do so you might find that the optical disc drive might not function properly and you might fail to write or rewrite information successfully This might cause you to either lose data or incur other damage to the drive or media Disclaimer TOSHIBA does not assume responsibility for the following mH Damage to any disc that might be caused by writing or rewriting with this product m Any change or loss of the recorded contents of media that might be
106. n a standard mouse Press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using This sensor enables you to enroll and recognize a fingerprint Some models are equipped with a Fingerprint Sensor Internal Hardware Components This section describes the internal hardware components of your computer User s Manual The actual specifications might vary depending on the model you purchased CPU Legal Footnote CPU The processor type varies depending on model To check which type of processor is included in your model click Control Panel gt System and Security gt System under Windows System group in All apps For more information regarding CPU refer to the Legal Footnotes section Internal Storage Drive The capacity of the internal storage drive varies depending on the model Note that part of the internal storage drive overall capacity is reserved as administration space E Some models are equipped with a Solid State Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated E SSD is a large capacity storage device which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures
107. n using the computer with the AC adaptor connected and the AMT function set to enabled power might still be supplied to the system memory even when the computer power is turned off or the computer is in Sleep Mode or Hibernation Mode When connecting the AC adaptor the computer is powered and can be turned on If the power is automatically turned off after approximately 5 to 7 seconds it is because the RTC lasting time runs out and the settings of AMT function have been cleared This is normal and not an error If it occurs the settings of AMT function must be reconfigured If there is a problem when you start the computer or initialize the Management Engine ME firmware after the RTC lasting time runs out the system will automatically reset itself during setup This is the function of AMT configurations and is not an error Enabling the AMT function might cause the network LAN Enable Disable items to be no longer changeable in BIOS setup utility Consult with your system administrator about details AMT function cannot be operated using a USB LAN adaptor The useable system memory for models equipped with the AMT function is 16 64 MB less than that of models not equipped with the AMT function The amount of the difference depends on the amount of memory installed Notes for system administrators Intel AMT is enabled by default in the Management Engine ME firmware Both the security of management console and the network ma
108. nagement must be thoroughly implemented through management of AMT function Otherwise administrator privileges might be abused by other parties which possibly lead to the leak of sensitive and or proprietary information data loss HDD SSD erasure or file overwritten The following functions are not supported RPAT Remote PC Assist Technology Remote BIOS update Legal Footnotes Non applicable Icons User s Manual Certain computer chassis are designed to accommodate all possible configurations for an entire product series Therefore be aware that your selected model might not have all the features and specifications CPU corresponding to all of the icons or switches shown on the computer chassis Central Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product might vary from specifications under the following conditions E use of certain external peripheral products Huse of battery power instead of AC power muse of certain multimedia computer generated graphics or video applications muse of standard telephone lines or low speed network connections E use of complex modeling software such as high end computer aided design applications Huse of several applications or functionalities simultaneously Huse of computer in areas with low air pressure high altitude gt 1 000 meters or gt 3 280 feet above sea level muse of computer at temperatures outside the range of 5 C to 30 C 41 8
109. nal storage drive and external disk drives for example optical disc How much charge the battery contained to begin with How you use optional devices such as a USB device to which the battery supplies power m Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power H The environmental temperature operating time decreases at low temperatures E System Sleep Mode m System Hibernation Mode Hm Display power off period m Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on H The condition of the battery terminals Always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Batteries exhausted time When you turn off the power of your computer with batteries fully charged the batteries exhaust within the following approximate period Battery type Sleep Mode Shut Down Mode Battery pack about 7 days about 90 days 45 Wh 4 cell RTC battery about 10 years about 10 years Extending battery life To maximize the life of your battery packs do the following at least once a month 1 2 3 5 Turn off the computer s power Disconnect the AC adaptor and turn on the computer s power If it does not turn on then go to Step 4 Operate the computer on battery power for five minutes If you find that the battery
110. ndividual component serial numbers and tracks specific activities related to the computer and their usage The collected information includes basic computer information that is product name model number part number serial number BIOS version FW version basic components information that is Video device Sound device Network device HDD SSD Optical Disc drive operating system information that is OS version settings power button action lid close action property of taskbar file extension settings user profile number error information BSoD application error device operation time and number of actuations or status changes that is number of power button and FN key combination uses AC adaptor battery for models with battery LCD fan for models with fan HDD SSD sound volume wireless communication functionalities and USB information usage of TOSHIBA provided features applications that is settings operation install state and launch times date of initial system use and also computer and device usage that is power settings battery temperature and recharging for models with battery CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 20 MB or less per year This information is used to identify and provide a notification
111. necting an external display User s Manual Your computer comes with a built in display but you can also connect other external displays via available ports on the computer External RGB monitor port An external analog monitor can be connected to the External RGB monitor port on the computer To connect an external analog monitor do the following 1 Connect the RGB cable to the External RGB monitor port 4 34 a There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor s power on Figure 4 16 Connecting the RGB cable to the External RGB monitor port 1 External RGB monitor port 2 RGB cable When you turn on the power the computer automatically recognizes the monitor and determines whether it is a color or monochrome device When displaying desktop on an external RGB monitor desktop is sometimes displayed on the center of the monitor with black bars around desktop with small size At that time read the manual of the monitor and set the display mode which is supporting at the monitor Then it will be displayed with suitable size with correct aspect ratio The HDMI out port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisi
112. nly the TOSHIBA Hi Speed Port Replicator Ill 180W or 120W is compatible with the docking port E Donot attempt to use any other Port Replicator E Keep foreign objects out of the docking port A pin or similar object can damage the circuitry of the computer Memory module Some models are equipped with the memory cover module cover The memory module slot under this cover allows for the installation replacement and removal of additional memory module 4GB or 8GB memory modules can be installed in the computer s two memory slots for a maximum of 16GB system memory The actual amount of useable system memory is less than the installed memory modules Refer to the Additional memory module section Front with the display open User s Manual This section shows the computer with the display panel open In order to open the display lift up the display panel and position it at a comfortable viewing angle for you User s Manual Figure 3 6 The front of the computer with the display panel open o To 1 Wireless communication antennas 8 Power button not shown 2 Microphone 9 Display hinges 3 Microphone 10 Keyboard 4 Web Camera 11 Touch Pad 5 Web Camera LED 12 Touch Pad control buttons 6 Display screen 13 Fingerprint Sensor 7 Stereo speakers Provided with some models Product appearance depends on the
113. nthe TOSHIBA Fingerprint Utility main menu click Run As Administrator 3 User Account Control window is displayed Click Yes Swipe your finger across the fingerprint sensor 5 Select Setting in the main menu to open the Setting window You can gt Select Pre Boot authentication check box if you want to use the fingerprint Pre Boot authentication feature Select Pre Boot authentication and Single Sign On check boxes if you want to use the Single Sign On feature Click Apply Save successfully is displayed Click OK Click Close Do you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu Or This modified configuration for fingerprint Pre Boot authentication and Single Sign On feature becomes effective the next time the system is booted up This section explains battery types use recharging methods and handling Battery types User s Manual The computer has different types of batteries Battery pack When the AC adaptor is not connected the main power source of the computer is a removable lithium ion battery pack also referred to in this manual as the main battery You can purchase additional battery packs for extended use of the computer away from an AC power source although you should not change the battery pack while the AC adaptor is connected Before you remove the battery pack save your data and shut down the computer or place the computer into Hibe
114. nts and children It can cause injury mThe battery pack can explode if not replaced used handled or disposed of properly Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements m Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened m Never install or remove the battery pack without first turning off the power and disconnecting the AC adaptor Never remove the battery pack while the computer is in Sleep Mode as data might be lost Never remove the battery pack while the Wake up on LAN function is enabled as data will be lost Before you remove a battery pack disable the Wake up on LAN function Charging the batteries User s Manual When the power in the battery pack becomes low the DC IN Battery indicator flashes amber to indicate that only a few minutes of battery power remain If you continue to use the computer while the DC IN Battery indicator flashes the computer enters Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge the battery pack when it becomes discharged i User s Manual Procedures To recharge a battery pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet The DC IN Batt
115. o enter the computer Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors might cause memory access problems 1 H The slot A is reserved for the first memory module Use the slot B for J expanded memory If only one module is installed use the slot A E Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into the connector firmly If you find it difficult to install the memory module gently prise the locking tabs outwards using the tip of your finger H Also ensure that you hold the memory module along its left and right hand edges the edges with the grooves in User s Manual 4 26 T 8 Seat the memory module cover in place and secure it with the screw Ensure that the memory module cover is firmly closed Figure 4 11 Seating the memory module cover W W AY a N VW y Y Za ee ao Ze _ 1 Memory module cover 2 Screw 9 Install the battery pack 10 Turn your computer over 11 Connect the AC adaptor and turn on the computer Make sure that the added memory is recognized To confirmed it click Control Panel gt System and Security gt System under Windows System group in All apps X Removing a memory module A User s Manual To remove the me
116. o enter the MEBx Setup To disable the AMT function do the following 1 Select MEBx Login and enter the default password admin in the password field i User s Manual Enter a new password Password must comply with the following requirements concerning character types and length Must be between 8 and 32 characters long Must contain at least one number O 1 9 Must contain a mix of lower case a b z etc and upper case A B Z etc letter Must contain at least one special character of the following Aare H eco Underscore _ is considered the same as Roman alphabet characters and is not counted as a special character Key input is based on the US keyboard layout The following table shows examples of the special characters in US keyboard layout ONDARY Special character you Corresponding number want to input key SHIFT key a number key 1 2 3 4 5 A 6 amp 7 i 8 9 0 Select Intel R AMT Configuration and press the Enter key Select Manageability Features Selection and press the Enter key Select Disabled and press the Enter key Press the Y key and press the ESC key Select MEBx Exit and press Y key When the computer restarts go to BIOS setup utility On the BIOS setup utility screen change AMT Setup Prompt to Disabled Press the F10 key to save the settings and press the Y key i Whe
117. occurs when using already enrolled fingers Check the condition of your finger Any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers might lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate might be lowered As the fingerprint for each finger is different and unique you should ensure that only the registered or enrolled fingerprint or fingerprints are used for identification Check the position and speed at which you swipe your finger across the sensor Refer to the preceding drawing The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there might be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate might differ from user to user Points to note about Fingerprint Utility If Windows file encryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software You can back up the fingerprint data or the information registered to Web Site Passwords Use Import Export in TOSHIBA Fingerprint Utility main menu Also refer to the fingerprint utility Help file for more information by clicking in TOSHIBA Finge
118. of system conditions which might affect the performance of your TOSHIBA computer It might also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA authorized service providers Additionally TOSHIBA might also use this information for quality assurance analysis Subject to the use restrictions above the data on the internal storage drive logged might be transferred to entities located outside of your country or region of residence for example European Union Those countries might or might not have the same data protection laws or data protection levels as required by your home country or region You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the internal storage drive The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA obligations under its standard limited warranty in any way TOSHIBA standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor i The TOSHIBA PC Health Monitor can be opened by clicking PC Health Monitor under TOSHIBA group in All apps The TOSHIBA PC Health Monitor main screen is displayed This utility might be disabled by default on your computer You can enable it by clicking Please click here to enable TOSHIBA PC Health Monitor The PC Health Monitor Software Notice
119. of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 BXA I I 2 4 This equipment uses a frequency of 2 4 GHz DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 4 The interference range of this equipment is less than 40 m This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHZ It is possible to avoid the band of mobile object identification systems aRWNs gt 3 Indication for Bluetooth The indication shown below appears on this equipment 1 2 3 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less
120. off the power while the computer is accessing the memory media you might lose data or damage the media E Donot remove the memory media while the computer is in Sleep or Hibernation Mode The computer might become unstable or data in the memory media might be lost B Do not remove only the miniSD microSD Card while leaving the adaptor in the memory media slot Smart Card i A Smart Card is a credit card sized plastic card An extremely thin integrated circuit IC chip is embedded into the card on which information can be recorded These cards can be used for a wide variety of applications including telephone related and electronic monetary payments This section contains information on the proper use of the Smart Card slot and it is strongly recommended that you read it before operating the computer Some models are equipped with a Smart Card slot Your computer supports SO7816 3 asynchronous cards support protocols are T 0 and T 1 with a working voltage of 5 V Inserting a Smart Card A User s Manual The Smart Card slot is on the side of the computer The Windows hot install feature allows you to insert a Smart Card while the computer is turned on To install a Smart Card do the following 1 Insert the Smart Card into the Smart Card slot with the metal connectors facing up 2 Press the Smart Card gently to ensure a firm connection is made The computer will identify the Smart Card and display an icon in the
121. omputer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn how to adjust or activate these sleep settings on your computer please go to www energystar gov sleepinstructions To activate sleep settings organization wide quickly and easily through network tools please go to www energystar gov powermanagement Disposing of the computer and the computer s batteries User s Manual Discard this computer in accordance with applicable laws and regulations For further information contact your local government This computer contains rechargeable batteries After repeated use the batteries will finally lose their ability to hold a charge and you need to replace them Under certain applicable laws and regulation it might be illegal to dispose of old batteries by placing them in the trash H Please be kind to our shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly Optical disc drive safety instructions F Be sure to
122. on 28300 Restriction of the use of certain hazardous substances in electrical and electronic equipment AEEE Y netmeli ine Uygundur Toshiba 28300 say l T rkiye Elektrikle ali an ve elektronik ekipmanda belirli tehlikeli maddelerin kullanimiyla ilgili kisitlama y netmeli i gereklerini tamamen yerine getirmektedir m The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or failure Following information is only for India The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please visit our website http www toshiba india com or contact call center 1800 200 8674 These symbols might not stick depending on the country and region where you purchased User s Manual 1 7 Video Standard Notice User s Manual THIS PRODUCT
123. ons can be connected via the HDMI out port To connect an HDMI compatible display device do the following rT To connect a device to the HDMI out port you must purchase a suitable J HDMI cable 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer 3 Turn the HDMI display device s power on User s Manual 4 35 Figure 4 17 Connecting the HDMI out port lt 2 ieee 1 HDMI out port 2 HDMI cable 2 Do not plug unplug an HDMI device under the following conditions T 1 m The system is starting up m The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and replug it wait at least 5 seconds before you replug the HDMI cable again Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you might find that nothing is displayed 7 Be sure to use the function key to select the display device before starting J to play video Do not change the display device or audio device while playing video Do not change the display device under the following conditions E While data is being read or written E While communication is being carried out Selecting HD Format To select the display mode do the following 1 Click Cont
124. or permission before use of this product Furthermore for general safety reasons the use of this product in environments with explosive atmospheres is not permitted Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations provide that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Following information is only valid for EU member States Disposal of products products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres et The crossed out wheeled dust bin symbol indicates that jt The black bar indicates that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of products and batteries and thus help to prevent
125. ormatted in conformity to specific standards If you reformat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows To format all areas of the memory card including the protected area you must obtain an appropriate application that applies the copy protection system Media care User s Manual Observe the following precautions when handling the card H Do not twist or bend cards H Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid H Do not touch the metal part of a card or expose it to liquids or let it get dirty m After using card return it to its case m The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place H Set the write protect switch to the lock position if you do not want to record data E Memory cards have a limited lifespan so it is important to back up important data H Do not write to a card if the battery power is low Low power might affect writing accuracy m Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards 4 31 About the write protect feature Memory media cards have a write protect function
126. ort provides 15 pin analog RGB port Refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the surface of the cooling vents using a soft cloth D DC IN 19V jack DC IN 19V The AC adaptor connects to this jack in order to power the computer and charge its internal batteries Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase Using the wrong AC adaptor can damage the computer The following figure shows the back of the computer Figure 3 4 The back of the computer Product appearance depends on the model you purchased The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack refer to the Battery section For more information regarding Battery Life refer to the Legal Footnotes Back 1 Battery pack Battery pack Legal Footnote Battery Life
127. ot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer A To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely In these circumstances you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a cloth slightly dampened with water You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the cloth Never spray cleaner directly onto the computer or let liquid run into any part of it Never use harsh or caustic chemical products to clean the computer User s Manual Moving the computer While the computer is designed for flexible day to day usage you should exercise a few simple precautions when moving it in order to
128. ou are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you might need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first Before contacting TOSHIBA try the following H Review troubleshooting sections in the documentation supplied with your software and or peripheral devices m If aproblem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance m Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support User s Manual If you are still unable to solve the problem and suspect that it is hardware related read the enclosed warranty booklet or visit the TOSHIBA technical support website http pc support toshiba eu Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body The physical di
129. pack has at least five minutes of operating time continue operating until the battery pack is fully discharged However if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator glows amber to indicate that the battery pack is being charged However if DC IN Battery indicator does not glow this indicates that power is not being supplied Check the connections for the AC adaptor and the power cord Charge the battery pack until the DC IN Battery indicator glows white Replacing the battery pack User s Manual Be aware that the battery pack is classified as a consumable item The operating life of the battery pack will gradually reduce through repeated charging and discharging and should be replaced when it reaches the end of its operating life In addition to this you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time This section explains how to remove and install the battery pack and begins with the removal process which is detailed through the following steps 4 20 AN E Do not remove the battery pack while the computer is in Sleep Mode A User s Manual as data is stored in RAM so if the computer loses power it mi
130. password Then click Next Click the non enrolled finger you want to register and then click Next The instructions for enrollment operation screen is displayed Carefully read them and then click Next The scanning practice screen is displayed You are able to practice swiping three times your finger to ensure you use the correct method When you have finished practicing swiping your finger click Next Swipe four times with the same finger If scanning of fingerprint succeeds Enrollment succeeded Do you want to save this fingerprint message box appears Click OK The following message appears It s strongly recommended you enroll one more fingerprint Click OK and repeat Step 3 4 5 and 6 with another finger It is strongly recommended that you register 2 or more fingerprints You cannot enroll the same fingerprint more than once even ona different user account Delete the Fingerprint Data User s Manual Saved fingerprint data is stored in special non volatile memory inside the fingerprint sensor Therefore if you give the computer to someone else or dispose of it in any way please uninstall the application or delete all the logs created by the application Delete the fingerprint data for the currently logged in user 1 In the TOSHIBA Fingerprint Utility main menu select Fingerprint Enroll 2 Inthe Fingerprint Enroll window it enables you to delete the fingerprint data for the currently logged in user C
131. peed at which the finger is swiped m f there are any changes in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and if applicable the HDD SSD Password Overview about Fingerprint Single Sign On feature This is a feature that allows the user to complete the authentication for both the User BIOS Password and if applicable the HDD SSD Password and logging onto Windows using only one fingerprint authentication when booting up It is necessary to register the User BIOS Password and Windows Logon Password before using the Fingerprint Pre Boot authentication and this Fingerprint Single Sign On Feature Use the TOSHIBA Password Utility to register your User BIOS Password If Windows Logon is not the default for your system see Manual to register your Windows Logon Password Only one fingerprint authentication is required to replace the User BIOS Password and if applicable the HDD SSD Password and the Windows Logon Password How to Enable Fingerprint Pre Boot authentication and Single Sign On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre Boot authentication and Single Sign On feature You should check that your fingerprint is enrolled before configuring the settings Battery Logon as Administrator means a user has administrator privileges 2 I
132. perature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory is lost Problem Procedure Computer shuts Leave the computer off until it reaches room down automatically temperature If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact TOSHIBA Support AC power If you have trouble turning on the computer with the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for further information Problem Procedure AC adaptor does not Check the connections to make sure that the power the computer power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery check the status of the DC IN Battery indicator Problem Procedure Battery does not The battery might be discharged Connect the AC power the computer adaptor to recharge the battery User s Manual 6 5 Problem Procedure Battery does not If the battery is completely discharged it will no
133. phics Driver and NVIDIA Graphics Driver XXX XX Do not uninstall the display driver from Uninstall Program in the Control Panel To uninstall the display driver 1 Uninstall NVIDIA Graphics Driver XXX XX 2 Then uninstall Intel HD Graphics Driver Intel Display Power Saving Technology Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD User s Manual 3 13 This feature can be used if the computer is E running in battery mode H using the internal LCD display The Display Power Saving Technology feature is enabled at factory default To turn this feature off change it in the settings accordingly in the Intel HD Graphics Control Panel You can access this control panel in the following way 1 Right click on the desktop and click Graphics Properties 2 Click Power and then click On Battery in the upper left corner 3 Click Disable under Display Power Saving Technology 4 Click Apply If you want to enable this feature click Enable under Display Power Saving Technology NVIDIA GeForce Experience User s Manual NVIDIA GeForce Experience optimizes your games by downloading personalized graphics settings from the NVIDIA Cloud This feature is only provided with some models How to use NVIDIA GeForce Experience 1 Click GeForce Experience in
134. play Procedure Press the function keys to adjust the display priority and to make sure that it is not set for output to an external monitor Problem Markings appear on the computer s display panel Internal Storage Problem Computer does not boot from internal storage Slow performance Optical Disc Drive Procedure These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed Try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the screen cleaner and always ensure that you let the display panel dry properly before closing it Procedure Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings The files on the HDD might be fragmented In this instance you should run the disk defragmentation utility to check the condition of your files and the HDD Refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last resort you should reformat the HDD and then reload the operating system and all other files and data If you are still unable to resolve the probl
135. plied with your monitor for further information User s Manual 6 12 LAN User s Manual Problem Monitor does not turn on No display Display error occurs Problem Cannot access LAN Procedure After confirming that the monitor s power switch is on check the connections to make sure that the power cord adaptor is firmly connected to the monitor and to a working power outlet Try adjusting the contrast and brightness controls on the external monitor Press the function key in order to change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it does not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occurs press the function key to reset the display panel and external monitor to clone mode Check that the cable connecting the external monitor to the computer is firmly attached
136. possibly resulting in serious injury Do not touch the connectors on the SIM card or on the computer Debris on the connectors might cause access problems Removing a SIM Card To remove the SIM card do the following 1 2 3 4 5 6 Shut down the computer Make sure the Power indicator is off Close the display panel Turn the computer upside down and remove the battery pack To pop the SIM card tray partially open insert a slender object about 10mm diameter 0 8mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray Remove the SIM card from the SIM card tray Insert the SIM card tray back into the SIM card slot GPS Function Your computer might include a built in GPS Global Positioning System The performance of GPS varies depending on the environment Failure to pinpoint a location might happen User s Manual Your current location might not be shown depending on the status of GPS or the location If you are obtaining your current location information from the computer your current location might not be detected due to the information accuracy Specifically your current location might not be detected in the following places or situations 4 23 Inside or directly under a building Inside a bag or box Among dense trees When there is an obstacle person or object in the front of the antenna Underground tunnel underground or underwater Buildings street
137. potential negative consequences for the environment and human health For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product User s Manual 1 5 A Disposal of batteries and or accumulators The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste PME GA If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the European Battery Directive then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in the separate collection of batteries you will help to assure the proper disposal of products and batteries and thus help to prevent potential negative consequences for the environment and human health To achieve this you should take any battery and or accumulator to your local recycling site or to a retail outlet or facility that offers to collect these devices for environmentally friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our w
138. puters are designed to optimize safety minimize strain and withstand the rigors of portability However certain precautions should be observed to further reduce the risk of personal injury or damage to the computer Be certain to read the following general precautions and to note the cautions included in the text of the manual Provide adequate ventilation Always make sure that your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following m Never cover your computer or AC adaptor with any object m Never place your computer or AC adaptor near a heat source such as an electric blanket or heater m Never cover or block the air vents including those at the base of the computer m Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents m Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment User s Manual Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other eq
139. r loose pins Check that your disc media is correctly loaded Always try to make detailed notes of your observations and keep them ina permanent error log this helps you to describe your problems to TOSHIBA Support In addition if a problem recurs the log you have made helps to identify the problem faster Analyzing the problem User s Manual Sometimes the computer gives you clues that can help you identify why it is malfunctioning In view of this keep the following questions in mind Which part of the computer is not operating properly keyboard HDD SSD display panel Touch Pad Touch Pad control buttons as each device produces different symptoms Check the options within the operating system to ensure that its configuration is set properly What appears on the display Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you see Do you hear any beeps if so how many are they long or short and are they high pitched or low pitched In addition is the computer making any unusual noises Write down what you hear Record your observa
140. r mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory varies depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access point design and configuration and client design and software hardware configurations The actual transmission speed is lower than the theoretical maximum speed Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media VCCI Class B Information Japan Only CORBIS PIABFRAMRE CT CORBA KERK TCE FAAS SCEe BW CLCWETA CORBMNISAPTLE VAL SSIS RICIEL CRA SNS VE BESSROTCEMHVET Friar BABE gt TIELLY RY RWSL TEAL VCCI B OpenSSL Toolkit License Issues User s Manual LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License User s Manual Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in
141. r off Internal storage drive automatic power off System automatic Sleep Hibernation Mode 1 Power on password Intelligent power supply Battery save mode Panel power on off 1 Low battery automatic Hibernation Mode 1 Sleep Mode This feature automatically cuts off power to the computer s display panel when there is no keyboard input for a specified time with power being restored the next time a key is pressed This can be specified in the Power Options This feature automatically cuts off power to the internal storage drive when it is not accessed for a specified time with power being restored when the internal storage drive is next accessed This can be specified in the Power Options This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Two levels of password security supervisor and user are available to prevent unauthorized access to your computer A microprocessor in the computer s intelligent power supply detects the battery charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options This feature lets you configure the computer in order to save battery power This can be specifie
142. r poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects Keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt might scratch it Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any other object which might have a build up of static electricity on it Observe the following before you place your finger on the sensor whether for fingerprint enrollment registration or recognition Wash and dry your hands thoroughly Remove static electricity from your fingers by touching any metal surface Static electricity is a common cause of sensor failures especially when the weather is dry Clean the sensor with a lint free cloth Do not use detergent or any other chemicals to clean the sensor Avoid the following finger conditions for enrollment or recognition as they might result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate E Soaked or swollen finger for example as might occur after taking a bath Injured finger Wet finger Soiled or oily finger m Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate User s Manual Enroll two or more fingers Enroll additional fingers if a recognition failure often
143. r reflect the radio signal Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the bands 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the built in Bluetooth functions of the computer and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security H Authentication prevents access to critical data and makes it impossible to falsify the origin of a message m Encryption prevents eavesdropping and maintains link privacy Worldwide operation The Bluetooth radio transmitter and receiver operate in the 2 4 GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being main
144. r s Manual 4 3 Some functions show the toast notification at the edges of the screen Those toast notifications are enabled by default You can disable them in the Function Key settings To access it click System Settings gt Function Key under TOSHIBA group in All apps Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Optical disc drive Some models will be installed with a DVD Super Multi drive Formats T The drive supports the following formats CD ROM DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA Addressing Method 2 DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL Some types and formats of DVD R DL and DVD R DL discs might be unreadable Using the optical disc drive User s Manual The full size drive provides high performance execution of disc based programs You can run either 12 cm 4 72 or 8 cm 3 15 discs without an adaptor For precautions on writing to discs refer to the Writing discs section To load discs do the following 1 When the computer s power is on press the eje
145. rive reading and writing Set a lower detection level when the speed of Hard Disk Drive reading and writing is a priority Different detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage T the detection level automatically switches according to the power connection mode Detection Level Amplification When the AC adaptor is disconnected HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds Default You can reset HDD Protection settings to factory default by first clicking Default button and then Apply button 3D Viewer This feature displays a 3D object on the screen which moves in according to tilting or vibration of the computer When HDD Protection detects computer vibration the Hard Disk Drive head is parked and the 3D object disk rotation stops When the head is un parked the disk begins to rotate again Click 3D Viewer button to start amp This 3D object virtually represents the Computer s internal Hard Disk Drive This representation might vary from the actual number of disks disk rotation head movement part size shape and direction m This feature might u
146. rnal storage drive when the computer is turned off so that the next time it is turned on the previous state is restored Note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the internal storage drive However for safety sake it is best to save your data manually Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed To prevent data loss do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other external memory devices Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits Saves data to the internal storage drive when the computer automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode click Start gt Power and then select Hibernate i A To show Hibernate in Power menu set up according to the following steps 1 Click Control Panel gt System and Security gt Pow
147. rnation Mode Be aware that when placing the computer into Hibernation Mode the contents of memory are saved to the internal storage drive although for safety sake it is best to also save your data manually Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working A You can change the Real Time Clock settings in the TOSHIBA Setup Utility Refer to Real Time Clock for further information The RTC battery of the computer must be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Care and use of the battery pack i This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions E Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation might generate smoke or fire or cause the battery pack to rupture E Keep the battery pack out of reach of infa
148. rol Panel gt Appearance and Personalization gt Display gt Change display settings gt Advanced settings gt List All Modes under Windows System group in All apps 2 Select one of the modes at List All Modes Wireless display Your computer might support wireless display a wireless technology which utilizes Wi Fi to allow the computer to be wirelessly connected to external displays including TVs as extended screens With wireless display User s Manual 4 36 documents streamed local media contents or other online contents can be shared wirelessly with others To use wireless display either one of the following devices is required H amp Acompatible external display with built in support for wireless display E An external display with HDMI port and a wireless display adaptor The wireless display adaptor is a device that connects to the external display via HDMI port and can receive Wi Fi signals from your computer To wirelessly connect to an external display you can follow the steps as described below 1 Go to Settings and click Devices gt Connected devices 2 Click Add a device Your computer starts searching for the wireless display device 3 After the wireless display device is searched follow the on screen instructions to finish connection After the connection is established the name of the wireless display device appears under Projectors To disconnect the Wireless display device click the wir
149. rprint Utility main menu Fingerprint utility limitations TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error free or that it will accurately screen out unauthorized users at all times TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there might be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition success rate might differ from user to user Set up Fingerprint Registration Use the following procedure when first using fingerprint authentication User s Manual i i In use the fingerprint authentication system uses the same username and password as defined within the Windows operating system If no Windows password has been configured you must do this before starting the fingerprint registration process This sensor has the memory space for at least twenty fingerprint patterns You might be able to register more fingerprint patterns depending on the sensor memory usage Click Fingerprint Utility under TOSHIBA group in All apps The Enroll screen is displayed Enter the current account password into the Windows Password field If no Windows password has been configured you will be asked to configure the new logon
150. s 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications If found the user shall cease operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station User s Manual 1 Important notice The frequency bandwidth
151. s or residential areas Near to high voltage cables Bad weather such as heavy rain or snow Additional memory module I User s Manual This section is only applicable for models equipped with the memory module cover You can install additional memory into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules m You should place a mat beneath the computer in order to prevent the computer s lid from scratches or damages when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity E When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer m Use only memory modules approved by TOSHIBA E Do not try to install or remove a memory module under the following conditions a The computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication function is on e Sleep and Charge function is enabled E Be careful not to let screws or other foreign matter fall into the computer It might cause malfunction or electric shock E Additional memory module is a precision electronic component that might be fatally damaged by static electricity Since the human body can carry static electricity
152. se a large amount of CPU and memory on some models The computer might become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed m Intensely shaking the computer or other subjecting it to strong impacts might damage to the computer TOSHIBA Setup Utility User s Manual TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu based user interface so that you can easily view and change BIOS settings To enter the TOSHIBA Setup Utility do the following 1 Save your work 2 Click Start gt Power and then select Restart 3 Hold down the F2 key and then release this key one second after the computer is power on 4 Follow the on screen instructions to proceed Chapter 6 Troubleshooting TOSHIBA has designed this computer for durability however should problems occur you are able to use the procedures detailed in this chapter to help determine the cause You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place Problem solving process If you observe the following guidelines resolving problems will be much easier H Stop immediately when you recognize a problem exists as taking further action might result in data loss or damage or you might destroy valuable problem related information that can help solve the problem m Observe what is happening Write down what the system is doing an
153. snneeenes 2 8 SYSTEM RECOVELY vesiccccesccsennncesstecccesecevcedtecsduecenneceevddnseeveareeeenadeuuiiuedens 2 12 The Grand Tour Front with the display closed cceccceseseeseneeeeseeeeeeeeeeesseeeeeseeneeeseeens 3 1 Left Side siioni anena aa aaa aaaeaii 3 2 Right Sid scair a anapa aaa a 3 4 BACK E AE TT E E 3 6 Underside 0 eccccesececeeeeeesseneeeeeeeeseeeeeesaneseseeeseseeeessenseeseaeeaseneesseenaneeeeees 3 6 Front with the display open 2 ccscsseeceeeeeeeeeeceeeeeeeeeeeeeeeeeeeneeeeeeeeees 3 8 Internal Hardware Components scsecececseeceeeeeeeeeeeeeeneneneeeeees 3 11 Power Condition Descriptions eccceeeseseeeeeseneeeeseeeeeeeeeseeseeeeeees 3 15 Operating Basics Using the Touch Pad ecccesesesseeeeeseneeeeeeeseeeeeeeeseeneeeeeeesaseeeeeseeneneseeees 4 1 The Keyboard oerion iaaa aa aaraa a eaaa aiaia 4 1 Optical diSG dnive 22 sicscicietias We een ee 4 4 Using the Fingerprint SENSO ccccseseeeseeeeeeseeeeeeeeesenseeeeeeeeneneseens 4 9 Baten y E ET TTT E 4 16 Wireless WAN Device cceeecseneeeseeeeeeeeeeeeeeeeeseeneneseesenseeeeeseeneeesees 4 22 GPS Function ssaasssssssnseennrennnrnnnrrnnnnennnrnnnnnnnnnennnnnnnnnnnnnnnnnnennnnennn ennnen nnne 4 23 Additional memory module ce ecceeeeeeeeeeeeeeeeeeeeeeeeeseeeneeeeeeeeees 4 24 LAN T E T E T 4 28 Chapter 5 Chapter 6 Chapter 7 User s Manual Memory media sic isceseaen cere ewwecnceuncen
154. ssor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks This utility is only provided with some models To access this utility click Display Utility under TOSHIBA group in All apps For details on TOSHIBA Display Utility see the help file TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer To access this utility click Password Utility under TOSHIBA group in All apps TOSHIBA System This utility allows you to customize your Settings hardware settings according to the way you work with the computer and the peripherals you use To access this utility click System Settings under TOSHIBA group in All apps User s Manual 5 1 TOSHIBA eco Utility This computer is equipped with eco mode This mode slightly lowers performance of some devices to reduce electric power consumption You can realize measurable power savings by using it continuously TOSHIBA eco Utility helps control the power consumption of your computer Various information can help you understand your degree of contribution to the environment Furthermore this utility contains Peak shift function that can help reduce power usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the
155. stem problems 6 12 Index 2 U USB device problems 6 11 V Video mode 4 42 Video RAM 3 12 W Web Camera 3 10 Wireless communication 7 5 User s Manual Index 3
156. t charge when the AC begin charging immediately In these instances adaptor is attached wait a few minutes before trying again If the battery still does not charge check that the power outlet the AC adaptor is connected to its supplying power This can be tested by plugging another appliance into it Check whether the battery is hot or cold to the touch if so it will not charge properly and should be allowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the DC IN Battery indicator If it does not glow allow the computer to charge the battery for at least twenty minutes If the DC IN Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if the indicator still does not glow the battery might be at the end of its operating life and should be replaced However if you do not believe the battery is at the end of its operating life you should speak to TOSHIBA Support Battery does not If you frequently recharge a partially charged power the computer battery the battery might not charge to its full as long as expected potential In
157. tained even if the devices are not within a line of sight of each other Radio Regulatory Information User s Manual The Wireless device must be installed and used in strict accordance with the manufacturer s instructions as described in the user documentation that comes with the product This product complies with the following radio frequency and safety standards Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Italy Luxembourg Norway Russian Federation Outdoor use limited to 10mW e i r p within the band 2454 2483 5MHz Implemented Implemented Military Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required General authorization required for network and service supply This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy Luxembourg User s Manual Implemented For private use a general authorization is required if WAS RLAN s are used outside own premises General authorization required for network and service supply Russian Limited Federa
158. than 10 m 4 c This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5 GHz Wireless LAN supports W52 W53 W56 Channel IEEE802 11b g n IEEE802 11a n w56 Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan E Intel Dual Band Wireless AC 7265 Intel Dual Band Wireless N 7265 Intel Wireless N 7265 The Name of the radio equipment 7265NGW DSP Research Inc Approval Number D140017003 E Intel Dual Band Wireless AC 3165 The Name of the radio equipment 3165NGW DSP Research Inc Approval Number D150008003 The following restrictions apply H Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices A User s Manual This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the following table contact TOSHIBA Support As of June 2015 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Ireland Italy Japan Korea Latvia L
159. the computer 2 The Logon Authorization screen is displayed Choose any of the enrolled fingers and swipe the fingerprint on the sensor If authentication is successful the user will be logged on to Windows E f the fingerprint authentication fails please logon using the Windows logon password E A warning message will be displayed when authentication is abnormal or authentication is not successful within a fixed duration Fingerprint Pre Boot authentication and Single Sign On feature T User s Manual Overview about Fingerprint Pre Boot authentication The fingerprint authentication system can be used to replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but prefer to use the keyboard based system instead follow the on screen instructions when the Fingerprint System Authentication screen is displayed This will switch the password input screen across to the keyboard based one m You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre Boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on m When swiping your finger ensure that you do it slowly and at a constant speed If you find that this does not improve the authentication rate you should try to adjust the s
160. then connected to a desk or other large object in order to deter theft of the computer User s Manual 3 2 a LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It might cause damage or malfunction egi Universal Serial Bus USB 2 0 port Two Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the left side of the computer The USB 2 0 port is not compatible with USB 3 0 devices 3 E Note that it is not possible to confirm the operation of all functions of J all USB devices that are available Some functions associated with a specific device might not operate properly E Before removing a USB device from the USB port click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury NO Q Headphone Microphone jack k Smart Card slot Optical disc drive User s Manual A 3 5 mm mini headphone microphone jack
161. these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Choose or customize a power plan in the Power Options User s Manual 6 6 Real Time Clock Problem The BIOS setting and system date time are lost Keyboard Procedure If the RTC battery becomes completely discharged the realtime clock and calendar will stop working The RTC battery should be replaced only by your dealer or by a TOSHIBA servicere presentative and then set the date time in the TOSHIBA Setup Utility by using the following steps 1 Launch the TOSHIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field Set the time in the System Time field 4 Follow the on screen instructions to proceed pa Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Output to screen is garbled Procedure Refer to your software documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the keyboard you should contact TOSHIBA Support Internal display panel User s Manual Apparent problems of the computer s display panel might be related to setup and configuration of the computer Problem No dis
162. tion e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy Luxembourg Implemented Russian Limited Federation For private use a general authorization is required if WAS RLAN s are used outside own premises General authorization required for network and service supply e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m To remain in conformance with European spectrum usage laws for Wireless LAN operation the above 2 4GHz and 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to User s Manual User s Manual check the current channel of operation If operation is occurring outside of the allowable
163. tions so you can describe them in detail to TOSHIBA Support Software The problems might be caused by your software or disk If you cannot load a software package the media might be damaged or the program might be corrupted In these instances try loading another copy of the software if possible If an error message appears while you are using a software package you should refer to the documentation supplied with it as this usually includes a problem solving section or a summary of error messages Next check any error messages against the operating system documentation A Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source The next section provides checklists for individual components and peripherals Before using a peripheral device or application software that is not an authorized TOSHIBA part or product make sure that the device or software can be used with your computer Use of incompatible devices might cause injury or might damage your computer If something goes wrong User s Manual Your computer does not respond to the keyboard commands If an error occurs and the computer does not respond to your keyboard commands do the following Press the power button and hold it down for five seconds Once
164. uipment to provide adequate ventilation Otherwise they might overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight H Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters E Extreme heat cold or humidity H Liquids and corrosive chemicals Stress injury Carefully read the nstruction Manual for Safety and Comfort It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use It also includes information on work space design posture and lighting that can help reduce physical stress Heat injury Avoid prolonged physical contact with the computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury If the computer has been used for a long time avoid direct contact with the metal plate supporting the various interface ports as this can become hot The surface of the AC adaptor can become h
165. umber only signifies that the Industry Canada technical specifications were met USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Refer to the FCC information section for the detailed information Caution Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits Nevertheless the Wireless device shall be used in such a manner that the potential for human contact during normal operation is minimized In the usual operating configuration the distance between the antenna and the user should not be less than 20cm Please refer to the computer user s manual for the details regarding antenna location User s Manual The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the band
166. umes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage range and the frequency specified on the regulatory label of the unit Failure to do so might result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so might result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug might hold an electrical charge and cause an electrical shock or minor bodily injury when touched As a general safety precaution avoid touching any metal parts Never place your computer or AC adaptor on a wooden surface furniture or any other surface that might be marred by exposure to heat since the computer base and the surface of the
167. use section and the documentation supplied with your mouse User s Manual Touch Pad Problem Procedure The Touch Pad does Check the Device Settings not work Click Control Panel gt Hardware and Sound gt Mouse under Windows System group in All apps Mouse pointer does In this instance the system might be busy Try not respond to moving the mouse again after waiting a short pointing device while operation Double tapping In this instance you should initially try changing Touch Pad does the double click speed setting within the Mouse not work Control utility 1 To access this utility click Control Panel gt Hardware and Sound gt Mouse under Windows System group in All apps 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The mouse pointer In this instance you should initially try changing moves too fast or too the speed setting within the Mouse Control utility slow 1 To access this utility click Control Panel gt Hardware and Sound gt Mouse under Windows System group in All apps 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the mouse pointer speed as required and click OK The reaction of Adjust the touch sensitivity Touch Pad is either too sensitive or not sensitive enough To access it click Control Panel gt Hardware and Sound gt Mouse under Windows System group in All apps If
168. wing guidance should be noted B Only CE marked options should be connected implemented m Only best shielded cables should be connected Working environment This product was designed to fulfil the EMC Electromagnetic Compatibility requirements to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved E Industrial Environments e g environments where a mains voltage of 380 V three phase is used E Medical Environments E Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or machines in the near surrounding area H Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the case of automobiles or aircraft the manufacturer or airline respectively should be asked f
169. within the home Any other use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel is a trademark or registered trademark of Intel Corporation Windows Microsoft and Windows logo are registered trademarks of Microsoft Corporation User s Manual 1 1 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Toshiba Corporation and its affiliates is under license The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries DTS the Symbol amp DTS and the Symbol together are registered trademarks and DTS Studio Sound is a tr
170. y switching between a discrete NVIDIA GPU for great graphics performance and an Intel integrated graphics chip for sustained battery life Switching is automatic and does not require the user to reboot the computer In the Manage 3D Settings menu of NVIDIA Control Panel you can change the global 3D settings and create overrides for specific programs The overrides will be used automatically each time the specified programs are launched m Use the default setting for NVIDIA Optimus technology DU 1 f the program does not run normally after the setting has been changed restore the program to the default setting E fthe program does not run normally restore the Preferred graphics processor to the default setting m When you use some video playback programs to play video files the preferred graphics processor in the Program Settings tab cannot be changed to the graphics other than Integrated Graphics To access the Program Settings click NVIDIA Control Panel gt Manage 3D settings gt Program Settings To launch the NVIDIA Control Panel Click Control Panel gt Hardware and Sound gt NVIDIA Control Panel under Windows System group in All apps For more information about the NVIDIA Control Panel system refer to the NVIDIA Control Panel Help To access it click Help from the main menu and then select NVIDIA Control Panel Help gl On Optimus models two kinds of Display Drivers are installed Intel HD J Gra

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