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Jax User Guide - Virgin Mobile
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1. Settings Menu Select Settings from the main menu to access the following functions Level 1 gt Level 2 Level 3 Settings Display Access these options Graphics Main style Themes Greeting banner Language Backlight Auto hyphen Time Date format Brightness and Contrast Sounds Access these options Ringtone volume My ringtones Business ringtones Personal ringtones Power on off sound Key volume Key length TXT tone Smart volume Minute alert Earpiece volume and Speakerphone volume Convenience Access these options Set time date with Airplane mode enabled Airplane mode Keyguard Fast find Frequent list Answer Hold and 1 Touch dialing Call options Access these options Voice dialing Auto answer and Any key Security Access these options Lock phone Change lock code Special numbers Erase contacts Erase downloads and Reset phone Messaging Access these options TXT tone Reminder Signature Edit auto text Save to sent Auto erase and Text entry Network Access these options Privacy alert and Location Accessories Access these options Headset sound Power backlighting TTY and Hearing aid Phone info Access these option My phone number Phone memory Version info and Icon keys 18 Settings Menu Display Set Graphics My graphics stores your preloaded and downloaded graphics You can download wallpapers and screensavers to your phone from the Assurance Wireless Web site at www
2. Find a Contact Use a Shortcut icis ios etre ve eet Get Help sese Customer Support Qualified Service Phone Accessories 0 0 cece ee eee 56 Become a Product Evaluator 56 viii 1 Get Started Phone Accessories To shop for accessories for your phone visit www assurancewireless com or kyocera superiorcommunications com Find the Serial Number To activate your Assurance Wireless account you need your phone s serial number From Menu gt Settings gt Phone info select My phone number to find your phone s serial number You can also dial 6343 MEID from the main screen then select MEID to display your phone s serial number which appears as MEID dec Activate your Account Before using your phone you need to activate its service with Assurance Wireless To activate your Assurance Wireless account Go to www assurancewireless com and click on Activate or e Call Assurance Wireless at 1 888 321 5880 Program your Phone Once you have activated your account you need to program your Assurance Wireless phone number into your phone When ready follow these steps 1 Turn on your phone 2 Dial 847446 3 Select Activate phone 4 To activate your phone select Yes at the prompt 5 When your phone connects to the network select Start at the prompt 6 When your phone displays your new Assurance Wireless phone number wr
3. 22 Convenience Note If you are already on a call and you receive another call you cannot place the incoming call on hold With no call waiting enabled the call goes to Voicemail When a call comes in do the following 1 Select Options gt Answer Hold to place the caller on hold with your recorded hold message 2 Select Answer to speak to the caller on hold or End Call to hang up without speaking Change Hold Call Message 1 From Answer Hold select Re record msg 2 Record the message twice as prompted 3 Select Save to save the message or Options and one of the following Play to replay your message Re record to record your message again Exitto exit Use 1 Touch Dialing The 1 Touch Dialing feature is the fastest way to call a speed dial location To call a contact with speed dial press and hold the speed dialing location If it is a two digit location press the first digit briefly then press and hold the second digit Note To use 1 Touch dialing you must enable 1 Touch dialing on your phone and have a speed dial location assigned to a contact From 1 Touch dialing select Enabled to turn on 1 touch dialing Call options Voice dialing Use the following features to customize the voice commands Enable Automatic Add From Automatic add select Enabled to automatically add a contact to your voice dial list when you create a new contact Set Expert Mode Use Expert mode to speak a command
4. 5 When done select Save Add Contacts from Contacts Menu 1 From Add new enter a name for the contact Scroll down to the next field when done 2 Enter a primary number for the contact 3 Enter additional phone numbers email addresses and other contact details Scroll up or down to move through the contact fields 4 When done select Save Add a Code or Extension When saving the phone number of an automated service you may include a pause for dialing an extension 1 From the home screen enter a phone number User Guide 29 2 Select Options and a type of pause Time pause causes the phone to stop dialing for two seconds Hard pause causes the phone to wait until you select Release while making the call 3 Enter the remaining numbers and select Save gt Save new contact 4 Complete the contact information and select Save Use Contacts Call Contacts 1 From Find name select a contact 2 At the contact details screen select a number 3 Select Call Send a Text Message to Contacts 1 From Find name select a contact 2 At the contact details screen select a number or email address 3 Select Send text msg 4 Complete your text message and select Send Customize Contacts Edit Contact Details 1 From Find name select a contact 2 At the contact details screen select Edit 3 Enter additional phone numbers email addresses and other contact details S
5. 8 VirginXL Access VirginXL End a VirginXL Session With VirginXL you can access music Press the End key from within VirginXL entertainment and information services from your phone Download games ringtones wallpapers screen savers and other content surf the web and more Check Assurance Wireless s Web site at www assurancewireless com for availability and pricing or check directly from your phone through the VirginXL menu Charges apply To launch VirginXL scroll left from the main screen or select VirginXL from the main menu Note You cannot make calls receive calls or access any other phone functions during a VirginXL session All incoming calls are automatically sent to your voicemail Navigate VirginXL 1 Scroll through the available items and highlight the one you want 2 Press the OK key to select a VirginXL menu item or options A scroll bar on the right side of the screen indicates that there is more text Scroll down to go to the next screen of text Press the Back key to move back one screen User Guide 35 9 Messaging Use Messaging to send receive and erase messages from your phone Messaging Menu Select Messaging from the main menu to access the following functions Level 1 gt Level 2 gt Level 3 Messaging Send text msg Compose a text message Inbox Shows a list of received text and multimedia messages Virgin Al
6. Note Enable TTY only when using the phone with a TTY device 1 Connect the TTY device to your phone 2 From TTY select OK to clear the notification 26 Messaging 3 Select one of the following View Phone Icons TTY off disables TTY Select Icon keys to view the icons used in TTY on enables TTY devices your phone TTY on talk enables TTY devices and voice carry over TTY on hear enables TTY devices and hearing carry over Note You can also enter 889 with your keypad and select TTY to enable TTY Connect to Hearing Aid Device With a T coil hearing aid device sold separately connected you can enable the hearing aid feature 1 Connect the T coil hearing aid device to your phone 2 From Hearing aid select OK gt Enabled Phone info View Phone Number Select My phone number to view your phone s phone number MSID and serial number Check your Phone Memory Select Phone memory to check the memory usage of your phone View Version Information Select Version info to check your phone s software and hardware information User Guide 27 7 Contacts Use your phone s contacts list to store information about a person or company Contacts Menu Select Contacts from the main menu to access the following functions Level 1 gt Level 2 gt Level 3 Contacts Find name Access your existing contacts list Add new Add a new entry to your contacts list Gro
7. 2 Enter the first letter s of your desired city or country 3 Selecta city or country from the list Use Timer The timer counts down for the specified time It beeps when that amount of time has elapsed 1 From Timer select Set 2 Enter the time length Scroll left or right to move between hours minutes or seconds fields Scroll up or down to change hours minutes or seconds 3 Select Sound and choose from the list to modify the sound 4 To work the timer select from the following options Start begins the countdown Stop pauses the countdown Reset clears the timer When the countdown is complete select Off to silence the alarm 48 Use Calculator Use Stopwatch From Stopwatch select from the following options Start begins counting Stop pauses counting Reset clears the stopwatch Press the Back key to exit Memopad Write a Memo 1 From New memo enter the memo 2 Select Save View a Memo From View memos select View to open a memo or Options to access more features Edit a Memo 1 From View memos highlight a memo 2 Select Options gt Edit 3 Edit the memo and select Save Send a Memo 1 From View memos highlight a memo 2 Select Options Send as sms 3 Complete the message and select Send Call a Number in a Memo If you have a phone number in a memo you can call it 1 From View memos highlight a memo 2 Select Options gt Use numb
8. Exit to exit the game My themes My themes stores your preloaded Assurance Wireless color themes When you assign a color theme the colors for your background headers and highlight bars are changed You can also find this list of color themes in your Display settings User Guide 15 5 My Account You can manage your Assurance Wireless account directly from your phone The basic tasks are summarized in this chapter For more information about your account go to www assurancewireless com Note You cannot make calls receive calls or access any other phone functions while you are accessing your account information All incoming calls are automatically sent to your voicemail Check your Account Balance status in one of two ways From the main screen scroll up From the main menu select My Account Your account information appears When your account is low or empty you receive a notification to Top Up Note Additional charges may apply for multiple balance checks in one day Visit www assurancewireless com for more details Top Up your Account Top Up is how you add money to your Assurance Wireless account You can Top Up your Assurance Wireless account right from your phone First buy a Top Up card from one of the thousands of retailers that carry them or register your debit card credit card or PayPal account at www assurancewireless com Note You cannot register a debit or credit card from your phone
9. and must register online first before you can Top Up with this method via the phone When your balance is low you can Top Up your Assurance Wireless account from your phone Top Up with a Top Up Card 1 From the main menu select My Account 2 Scroll down to the Top Up link and press the OK key 3 Enter your Account PIN and select Done 4 Scroll down to select Login and press the OK key 5 Enter your Top Up card s PIN number and press the OK key 6 Scroll down to select Top Up Now and press the OK key 7 You are now Topped Up Press the End key to exit 16 Check your Account Balance Top Up with a Debit Card Credit Card or PayPal Account 1 From the main menu select My Account 2 Scroll down to the Top Up link and press the OK key 3 Enter your Account PIN and select Done 4 Scroll down to select Login and press the OK key 5 Scroll down to select either Credit Card or PayPal and press the OK key 6 Enterthe amount you want to Top Up and press the OK key You can Top Up in amounts of 20 30 50 or 90 7 Scroll down to select Top Up Now and press the OK key 8 Youare now Topped Up Press the End key to exit Note You can also Top Up over the Web at www assurancewireless com For More Information For more information about your Assurance Wireless account or Assurance Wireless service visit www assurancewireless com User Guide 17 6 Settings
10. gt Add speed dial 4 Select a location from the list to assign the speed dial number Change Primary Numbers When a contact has more than one number the first number becomes the primary number by default To change the contact s primary number 1 From Find name select a contact 2 At the contact details screen select a number 3 Select Options gt Primary number gt Yes Add Contacts to Groups 1 From Find name select a contact 2 At the contact details screen select a number or email address 3 Select Options gt Add to group 4 Select groups from the list provided A checkmark appears next to each selection You can also remove a checkmark 5 When finished select Done Visit Web Addresses 1 From Find name select a contact 2 At the contact details screen select a Web address 3 Select Options gt Launch web User Guide 31 Erase Contacts Erase Contact Details 1 From Find name select a contact 2 Atthe contact details screen select a number address or note 3 Selectyour desired erase option and Yes For example to erase an email address select Options gt Erase address gt Yes Erase an Entire Contact 1 From Find name select a contact 2 Atthe contact details screen select the contact name 3 Select Options gt Erase contact gt Yes to erase the entire contact Contact Groups You can assign your contacts to groups Your phone comes with def
11. 1 From My ringtones highlight a ringtone 2 Select Assign and choose how you want to assign the ringtone Note Downloaded ringtones are listed in My ringtones and can be assigned to individual contacts or groups My graphics My graphics stores your preloaded and downloaded graphics You can download wallpapers and screensavers to your phone from the Assurance Wireless Web site at www assurancewireless com or directly from your phone using VirginXL Charges apply Download a Graphic Before downloading make sure you have enough money in your account otherwise you can Top Up your account 1 From My graphics select Get more graphics and search for a graphic 2 Follow the prompts to purchase and download the selected graphic Assign a Graphic 1 From My graphics browse the Wallpapers Screensavers or Caller IDs 2 Selecta graphic from the list 3 Select Assign and choose how you want to assign the graphic My games My games stores your preloaded games My ringtones Play Brick Attack The goal of this game is to eliminate bricks arranged in levels You send a moving ball upward using a paddle at the bottom of the screen 1 Select Brick attack 2 You may see a notification select Yes or No 3 Select New to start the game You have the following options Use the Navigation key to move the paddle Press the Back key to pause the game Select Resume to restart the game Select Options gt
12. 2 Select Save Set Key Length From Key length select one of the following to control your keypad tone duration Normal sets the keypad tones to normal length Long sets the keypad tones to long length Set your TXT Tone Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone See My ringtones on page 14 for more information 20 Sounds Enable Smart Volume From Sounds select Smart volume gt Enabled to automatically adjust the volume during a call based on surrounding noise levels Enable Minute Alert From Minute alert select Enabled Your phone alerts you with a short beep ten seconds before each minute passes during a call Set Earpiece Volume 1 From Sounds select Earpiece volume 2 Scroll right or left to set the earpiece volume 3 Press the OK key to save Set Speakerphone Volume 1 From Sounds select Speakerphone volume 2 Scroll right or left to set the speakerphone volume 3 Press the OK key to save Convenience Use these settings to make your phone more convenient to use Set Date and Time In Airplane mode you can set the time and date manually Note You can only access Set time date with Airplane mode enabled 1 From Set time date do the following to change the date Scroll left or right to move between the month day and year fields Scroll up or down to change the month day and year 2 Press the OK key to save the
13. Messaging to set up the settings affecting all messages See Message Settings on page 40 for more information Network Enable Privacy Alert From Privacy alert select Enabled to set your phone to alert you when enhanced digital CDMA privacy is lost or regained Set Location Information Use Location to share your location information with network services other than emergency services for example 911 111 999 and 000 in serviced areas This feature works only when your phone is in digital mode You do have the option of turning off the locator to emergency services From Location select one of the following 911 only default shares your position information only with emergency services when you call your 3 digit emergency code Location on shares your position information in addition to emergency services Accessories Set Headset Sounds With a headset attached to your phone you can play the ringer through the headset or phone speaker From Headset sound select Out of phone ringing from the phone speaker or Out of headset ringing from the headset Enable Power backlighting From Power backlighting select Always on have the backlight always on whenever the phone detects external power Charge time may increase preventing the phone from reaching its complete charge level Connect to TTY Device You can connect the phone to a teletype TTY device for the hearing impaired TTY device sold separately
14. Save to save the bookmark To access your saved bookmarks select Options gt Bookmarks from any web page Search the Web From Web select Options gt Search to go directly to the browser s search page User Guide 53 13 Voice Commands You can do certain commands through voice recognition To control the settings associated with voice commands see Voice dialing on page 23 Call a Contact 1 From the home screen press and hold the Send key The phone prompts Say a command 2 Say Contact and then name of the person you want to call The phone prompts Please repeat or Say a name if it does not recognize the name If the name you spoke matches a contact in the voice dial list the phone prompts Name correct Say Yes to make the call No to select a similar name or Cancel to cancel the phone call If the phone finds multiple voice tags that sound like the name you said the phone will list the names you will be asked to verify which name you want to call Say Yes when you hear the correct name Say No when you hear an incorrect name 3 Press the End key to end the call To modify your voice dial list see Enable Voice Dial Tags on page 33 Call a Number 1 3 From the home screen press and hold the Send key The phone prompts Say a command Say Dial Number and then speak the digits of the number you want to call If you
15. date 3 Do the following to change the time Scroll left or right to move between the hour minute and AM PM fields Scroll up or down to change the hour minute and AM PM 4 Press the OK key to save the time 5 Select Done Enable Airplane Mode While in an airplane it is normally required that you turn off your mobile phone because it emits RF signals that interfere with air traffic control In airplane mode however your phone does not emit RF signals You cannot make or receive calls send text messages or use the Browser but you can play games use the Scheduler set the clock and make emergency calls to designated emergency numbers Please check with uniformed personnel before operating your phone in Airplane mode From Airplane mode select Enabled gt OK to activate airplane mode With airplane mode enabled you can also set the time and date manually User Guide 21 Keyguard Enable Keyguard Use Keyguard to lock the keypad immediately or to automatically lock the keypad after a period of inactivity to prevent accidental key presses From Keyguard select one of the following e to immediately lock the keypad e to lock the keypad after 30 seconds of inactivity to lock the keypad after 1 minute of inactivity to lock the keypad after 5 minutes of inactivity Note You can also activate Keyguard by pressing and holding the Shift key Note In a voice call or an active data call user cannot
16. every event you create with this reminder setting 46 Calendar Set Event Reminder Alert 1 From Settings select Reminder sound 2 Select an option to set every event you create with this reminder alert Scroll to listen to sounds Set Event Silent Mode 1 From Settings select Silent mode 2 Select an option to set every event you create with this silent mode Alarm Clock You can set up to four alerts with your phone s three alarm clocks and one quick alarm Note The alert occurs only if the phone is on Set an Alarm 1 From Alarm clock scroll to one of the alarms and select Set 2 Press the OK key to change the time if needed Scroll left or right to move between hour minute and AM PM fields Scroll up or down to change hour minute and AM PM Press the OK key to save time and move to the next field 3 Press the OK key to select a sound from the list 4 Press the OK key to select a recurring alarm from the list if needed 5 Press the OK key to enter a note 6 Select Save When the alarm rings select Stop to turn off the alarm or Snooze to set the alarm to ring in another ten minutes Set the Quick Alarm 1 From Alarm clock scroll to the quick alarm and select Set 2 Choose a time A notification shows the quick alarm is on When the quick alarm rings select Off to turn off the alarm or Reset to set the quick alarm again Use Tip Calculator 1 From Tip calculato
17. field when done 2 Press the OK key to select an event type from the list 3 Press the OK key to change the date if needed Scroll left or right to move between month day and year fields Scroll up or down to change month day and year Press the OK key to save and move to the next field Press the OK key to change the time if needed Scrollleft or right to move between hour minute and AM PM fields Scroll up or down to change hour minute and AM PM Press the OK key to save and move to the next field Press the OK key to change the duration if needed Scroll left or right to move between hour and minute fields Scroll up or down to change hour and minute Press the OK key to save and move to the next field Press the OK key to select a priority from the list Press the OK key to select a reminder from the list Press the OK key to select a reminder sound from the list 44 Voice memo 9 Press the OK key to select During event to enable silent mode or Off to have normal sounds 10 Press the OK key to select a recurring event from the list if needed 11 Select Save View Events View Events by Month 1 From View month scroll through the month view Days with events are highlighted 2 Press the OK key to select a date 3 Do one of the following Scroll left or right to move to another date Select an event Scroll to a time and select Add new
18. it is not restricted If the number is stored in your contacts list the contact s name appears There are several ways you can answer a phone call Answer Using Earpiece Press the Send key Answer Using Speakerphone Press the Speakerphone key End Phone Calls Press the End key Volume Control Adjust Volume during a Call Press the Volume key up or down to adjust the earpiece volume during a call 8 Power Phone Up Use the Speakerphone Your phone has a built in speakerphone To turn on the speakerphone press the Speakerphone key The speakerphone icon appears on the home screen when the speakerphone is on To turn off the speakerphone press the Speakerphone key again Note If you press the Speakerphone key during an incoming call you will answer the call Silence an Incoming Call To silence the phone without answering the call press the Back key or press the Volume key up or down To silence the phone and answer the call press the Back key or press the Volume key up or down and then press the Send key Use Speed Dialing Speed dialing allows you to assign a one or two digit shortcut to a contact Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it See Assign Speed Dials to Contacts on page 31 To call a contact that has a speed dial location 1 Enter the one or two digit speed dial location 2 Press the Send key Emer
19. memory is nearly full or if digital service is not available at the time To free up memory erase old messages See Erase Messages on page 41 Manage Virgin Alerts 1 From Virgin Alerts select an alert 2 Select View to view the alert Message Settings The following message settings affect all messages unless you change them for individual messages Set your TXT Tone Use TXT tone to set your text message ringtone with a preloaded or downloaded ringtone See My ringtones on page 14 for more information Set your Reminder From Reminder select On to enable a reminder beep to sound every five minutes until you read the new message Set your Signature You can create a signature to appear at the end of all outgoing messages 1 From Signature enter your signature 2 Select OK to save the signature Note The signature counts towards the character limit of your message 40 Manage Sent Messages Edit Preset Messages Your phone comes with preset messages such as Please call me which you can insert into the body of a text message You can edit or create up to 40 preset messages 1 From Edit auto text do one of the following Scroll to a preset message and select Edit Select New msg to create a new preset message 2 Enter or edit the text 3 Select Save Note You can also save messages you have written or received as preset messages Enable Save to Sent From Save to se
20. pause the phone prompts you Did you say lt number gt or Say a number if it does not recognize the name Say Yes to make the call No to cancel the phone call Press the End key to end the call Find a Contact 1 From the home screen press and hold the Send key The phone prompts Say a command Say Find Contacts The phone prompts Say a name The phone prompts Please repeat or Say a name if it does not recognize the name If the name you spoke matches a contact in the voice dial list the phone prompts Name correct Say Yes to display the contact No to select a similar name or Cancel to cancel the search Note You can only search for contacts that are in the voice dial list 54 Call a Contact Use a Shortcut 1 From the home screen press and hold the Send key The phone prompts Say a command 2 Say the name of the menu item you want to access or say Shortcuts to view a list of menu items The phone prompts Say one of the shortcuts 3 Saythe name of the menu item you want to access Note The available shortcuts are as follows Find contact Goes to the Contacts list You may then say a name to go to that contact My phone number Phone Status Alarm clock Calculator Calendar Inbox My games My graphics My Stuff Outbox Recent Calls Ringer mode Ringer type Set screensaver Send pic msg Send
21. to create a new event Select Options to access more features View Events by Date From View day do one of the following Scroll left or right to move to another date Select an event e Scroll to a time and select Add new to create a new event Select Options to access more features Go to a Specific Date 1 From Go to date scroll left or right to move between month day and year fields Scroll up or down to change month day or year 2 Press the OK key to select the date View Events by List From View all events select an event from the list or Options to access more features Return to the Current Date From View day select Options gt Go to today to return to the current date Sort Events by Time From View all events select Options gt Sort by time to sort events by time Sort Events by Type From View all events select Options gt Sort by type to sort events by their assigned type Sort Events by Priority From View all events select Options gt Sort by priority to sort events by their assigned priority Modify Events Edit an Event 1 From View day select an event 2 At the event details screen select Options gt Edit 3 Modify the event and select Save User Guide 45 Send an Event 1 From View day select an event 2 At the event details screen select Options gt Send to attach the file to a multimedia message 3 Complete the appropriate task Copy an E
22. 53 launching 53 navigating 53 searching 53 C calculator 48 calendar see scheduler call history see call lists call lists all 51 erasing 52 incoming 51 missed 51 outgoing calls 51 saving numbers 51 sending messages 51 viewing contacts 51 call logs see call lists call timers all 52 incoming 52 calls answering 8 any key answer 24 auto answer 24 26 call lists 51 emergency 9 ending 8 making 8 placing on hold 23 redialing 8 silencing 9 timing 21 voice commands 54 CDMA privacy 26 consumer limited warranty 57 contact groups 32 contacts 28 adding 29 adding prefixes 31 assigning alerts 30 31 assigning pictures 31 calling 30 changing primary number 31 editing 30 erasing 25 26 32 number types 30 sending messages 30 viewing 29 voice search 54 web addresses 31 contacts list 29 conventions using this guide 7 countdown timer 48 D display brightness 20 contrast 20 language 19 time and date 20 drafts folder 38 E earpiece 8 emergency calls 9 emergency numbers 25 emergency services 26 F fast find 22 frequent list 22 G games Brick Attack 15 User Guide 59 graphics assigning 14 downloading 14 groups adding 32 adding contacts 31 assigning alerts 33 assigning pictures 33 editing 32 erasing 33 sending messages 32 viewing 32 groups list 32 H headset sounds 26 headsets auto answer 24 26 voice answer 24 voice wak
23. D STATUTORY OR OTHERWISE WITH RESPECT TO THE PRODUCTS INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE NO DEALER DISTRIBUTOR AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction For warranty service information please call the following telephone number from anywhere in the continental United States and Canada 1 800 349 4478 or 858 882 1401 58 Become a Product Evaluator Index Numerics 1 touch dialing 23 A accessories 1 56 headsets 26 T coil hearing aid 27 TTY device 26 airplane mode 21 set date and time 21 alarm clock 47 alerts minute 21 pages 40 scheduler 47 voice privacy 26 Assurance Wireless account information 16 17 B backlighting 19 banner 19 battery charging 2 drain 3 installing 2 recharging 2 safety guidelines 3 bookmarks 53 Brick Attack 15 browser alerts 40 bookmarks
24. ES 4 on T s gm gww LI MEL ME Co KYOCERA Jax USER GUIDE assurance wireless Brought to you by VirginMobile Jax User Guide This manual is based on the production version of the Kyocera S1300 S1310 phone Software changes may have occurred after this printing Kyocera reserves the right to make changes in technical and product specifications without prior notice The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U S patents 4 901 307 5 109 390 5 267 262 5 416 797 5 506 865 5 544 196 5 657 420 5 101 501 5 267 261 5 414 796 5 504 773 5 535 239 5 600 754 5 778 338 5 228 054 5 337 338 5 710 784 5 056 109 5 568 483 5 659 569 5 490 165 5 511 073 The Kyocera Communiations Inc KCI products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software such as the exclusive rights to distribute or reproduce the copyrighted software Accordingly any copyrighted software contained in the KWC products may not be modified reverse engineered distributed or reproduced in any manner not permitted by law Furthermore the purchase of the KWC products shall not be deemed to grant either directly or by implicati
25. Forward Messages 1 When viewing a received message select Options gt Forward 2 Enter a number or address 3 Complete your message and select Send Reply with a Copy of the Message 1 When viewing a received message select Options Reply with copy The original message appears in your reply message 2 Complete your message and select Send Call a Number in a Message When viewing a received message select Options gt Call to call a valid number in the message Save Received Messages When viewing a received message select Options gt Save message to save it to Saved Lock Messages When viewing a received message select Options Lock msg to protect it from accidental deletion To unlock the message select Options gt Unlock msg Go to Web Addresses in Messages When viewing a received message select Options gt Launch browser to go to a web address included in the message Use Voicemail Set Up your Voicemail Before your phone can receive voicemail messages you must set up a 4 10 digit passcode and record a personal voicemail greeting When you have set up your voicemail all unanswered calls to your phone are automatically transferred to voicemail even if your phone is in use or turned off 1 Press and hold the 1 key 2 Follow the system prompts to create a password and record a greeting Check your Voicemail When you receive a voicemail message a notification with a voicemail m
26. Messages to Drafts At the compose message screen select Options gt Save message when entering the text Your phone saves the message to Drafts for you to complete at a later time Complete Messages in Drafts From Drafts highlight your desired message Select Edit Complete your message Use Preset Text Add Preset Text 1 Atthe compose message screen select Options Insert auto text when entering the text 2 Select a preset text entry 3 Complete your message Save Messages as Preset Text 1 Atthe compose message screen select Options Save auto text when entering the text to use it later as preset text 2 Complete your message Save Received Messages as Preset Text When viewing a received message select Options Save auto text to use it later as preset text Manage Received Messages Reply to Text Messages When receiving a message your phone displays a notification and the message icon appears at the top of your screen The message icon flashes with an urgent message alert if the message is urgent 1 Whena message notification appears select Inbox to view the message or Ignore to clear the notification An icon appears at the top of your screen when you have an unread message 38 Manage Received Messages 2 From Inbox highlight a message and select View gt Reply to compose your message or Options to access more features 3 Complete your message and select Send
27. after you hear a tone instead of following the initial voice prompts From Expert mode select one of the following Normal sets the phone to default voice prompts e Expert sets the phone to sound tones instead of voice prompts Set Display Results You can set the phone to display up to three voice recognition contacts when calling or searching for a contact with voice commands From Display results select Single best or Three best User Guide 23 Set Digit Lengths You can set the number of digits used for a phone number in your voice dial list From Digit lengths select one of the following options North american recognizes only 7 10 and 1 10 digits in a phone number e Permit all allows 4 14 digits in a phone number Enable Voice Answer You can set your phone to answer a call with your voice when using a hands free accessory 1 From Auto answer select Disabled 2 From Ringer mode select Normal sounds 3 From Headset sound select Out of headset From Voice answer select With accessory Enable Voice Wake up From Headset sound select Out of headset From Voice wake up select With accessory to activate voice dialling Note You must use a headset or hands free kit and connect the AC adapter to the phone and the wall outlet for voice wake up to work Use Voice Training If your phone has trouble recognizing your voice you can train your phone to recognize specifically your v
28. all to view the total call time of your last call made or received Select Done when finished View All Calls Timer Select All calls to view the number of calls made and received and the total call time 52 Erase Call List Records 12 Web Surf the Web You can use your phone to browse the Internet if you have obtained phone Internet services from your service provider and if over the air Internet access is available in your area Launch Browser Select Surf the Web to launch the browser An alert appears notifying of airtime fees if you have enabled web alerts Select OK to continue If this is the first time you have connected to the Internet a message informs you that security is not yet enabled for your browser Select Yes to enable security Browse the Web A browser home page with a list of bookmarks and some browser menu options appear when you are connected to the Web The lock icon appears in a secure session You can do the following To choose a site scroll to the link and press the OK key e An underline and an arrow indicate that there is more text Scroll down to view the rest of the text Press the Back key to return to the previous screen Press the End key to exit Select Options to access more browser features Add a Bookmark 1 Surfto the Web page you want to bookmark and select Options Add to Bookmarks 2 Edit the bookmark s details if needed 3 Select Options gt
29. also have ratings similar to wireless phones Most newer hearing aid models receive at least an M rating To determine the level of compatibility between your hearing aid and this Assurance Wireless HAC certified phone combine the M rating of your hearing aid and the M rating of this phone For example if you pair an M3 hearing aid with an M4 phone you will achieve a combined rating of 7 Any combined rating equal to or greater than 6 provides excellent performance Any combined rating equal to 5 offers good performance Any combined rating equal to 4 offers acceptable performance T Ratings Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device s telecoil T Switch or Telephone Switch than unrated phones T4 is the better higher of the two ratings Note that not all hearing devices have telecoils in them Hearing devices may also be measured for immunity to this type of interference Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone The more immune your hearing aid is the less likely you are to experience interference noise from mobile phones Please visit www assurancewireless com if you have any additional questions about hearing aid compatibility Kyocera Communiations Inc www kyocera wireless com To purchase accessories visit www assurancewireless com or kyocera superiorcommunications c
30. assurancewireless com or directly from your phone using VirginXL Charges apply For more information see My graphics on page 14 Set Main Menu View From Main style select one of the following Grid displays icons of each menu item with its name at the top of the screen List displays a list of all menu items The next time you view the Menu your selected menu style appears Set Theme From My themes select a color theme for the display background Set Greeting Banner The banner is the personal label for your phone appearing on the home screen above the time and date 1 From Greeting banner select Edit 2 Press the Back key to clear the current banner 3 Enter your new text up to 14 characters or press the Space key for a blank banner 4 Select Save Set Language From Language select a language Backlight You can adjust Backlight to maximize brightness or maximize battery life Set Backlight Duration You can adjust Backlight to maximize brightness or maximize battery life From Backlight select Duration and 10 seconds 15 seconds or 30 seconds to turn backlighting on for the set time after your last keypress Enable Power Save Mode From Backlight select Pwr save mode and one of the following Onto dim the backlight and conserve power e Off to have backlight display at normal brightness Enable Auto Hyphenation Auto hyphenation when enabled automatically inserts hyphens
31. ault groups You can also create your own groups View Groups 1 Select Groups to view your preloaded groups followed by the custom groups you have created 2 Highlight a group and do one of the following Press the OK key to view the group details Select New to create a new group Select Options to access more functions Create a New Group 1 From Groups select New 2 Enter a name for the group and select Next 3 Select contacts from the list provided A checkmark appears next to each selection You can also remove checkmarks 4 When finished select Done Your new group appears the next time you view your groups list Send Text Messages to Groups 1 From Groups highlight a group 2 Select Options Send text msg 3 Complete your text message and select Send Add or Remove Contacts from Groups 1 From Groups highlight a group 2 Select Options Edit 3 Ifyou are modifying a group you created select Next Otherwise go to the next step 4 Select contacts from the list provided A checkmark appears next to each contact in the group Press the OK key to add or remove checkmarks 5 When finished select Done 32 Erase Contacts Assign Ringers to Groups 1 From Groups select a group 2 At the group details screen scroll to the group name 3 Select Options gt Ringtone gt Assign ringtone and a ringer from the list Scroll to play the ringers Assign Message Tone
32. change the keyguard menu setting User will be prompted with Feature can not be used during a call Only in dormant data session or idle mode can the user make any changes to the keyguard setting Unlock Keyguard From the home screen select Unlock and press the Shift key to unlock the keypad Call Contact using Fast Find 1 From Fast find select Enabled to turn on fast find 2 From the home screen press the keys corresponding to the letters of the name you want to find A matching contact or speed dial entry appears 3 Scroll to your desired contact and press the Send key to call the number Enable Frequent List From Frequent list select Enabled With Frequent list enabled the last 15 of your most frequently called contacts appear at the beginning of your contacts list Scroll past the double line to view the entire contacts list Answer Hold Enable Answer Hold Use Answer Hold to place incoming calls on hold until you are ready to answer them 1 From Answer Hold select Enabled Ifyou have not recorded a hold message you need to record one such as Please hold I ll answer in a minute 2 Record the message twice as prompted 3 Select Save or Options and one of the following Play to replay your message Re record to record your message again Exitto exit The next time a call comes in you can place it on hold Place a Call on Hold You can place a call on hold with Answer Hold enabled
33. cle if possible Do not dispose as household waste Supervise all battery usage by children Avoid dropping the phone or battery If the phone or battery is dropped especially on a hard surface an internal short circuit can occur and pose a safety hazard If you suspect battery damage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard Common Causes of Battery Drain Playing games or using the Web Keeping backlighting on Operating device far away from a base station or cell site Using data cables or accessories Operating when no service is available or service is available intermittently High earpiece and ringer volume settings Repeating sound vibration or lighted alerts User Guide Phone Overview Get to Know Your Phone 1 2 3 11 12 13 14 15 16 Main screen Volume key raises or lowers ringtone or call volume Left option button selects items that appear on the lower left of the display At the main screen you can select Menu Speakerphone key activates the speakerphone and answers incoming calls Navigation key scrolls through lists and text entry fields and accesses the following shortcuts from the main screen Scroll left to launch VirginXL Scroll right to go to Send text msg Scroll up to launch My Account Scroll down to go to the Recent Calls list Send key starts or answers a call Press once
34. croll up or down to move through the contact fields 4 When done select Save Assign Number Types 1 From Find name select a contact 2 At the contact details screen select Edit 3 Press down twice to scroll to the number type dropdown and press the OK key 4 Select a number type The appropriate icon appears next to the number in your contacts list 5 Select Save Assign Ringtones to Contacts 1 2 From Find name select a contact At the contact details screen select the contact name Select Options gt Ringtone to assign a ringtone Scroll to select a ringtone 30 Use Contacts Assign Message Tones to Contacts 1 From Find name select a contact 2 Atthe contact details screen select the contact name 3 Select Options gt TXT tone to assign a tone Scroll to select a tone Assign Pictures to Contacts 1 From Find name select a contact 2 Atthe contact details screen select the contact name 3 Select Options gt Picture and select a picture Add a Prefix to Phone Numbers Use Prepend to add a prefix such as an area code to a phone number 1 From Find name select a contact 2 Atthe contact details screen select a number 3 Select Options gt Prepend to enter the prefix at the beginning of the number 4 Select Save Assign Speed Dials to Contacts 1 From Find name select a contact 2 Atthe contact details screen select a number 3 Select Options
35. d select Options gt Numbers only to enter a number when you press a key once The icon indicates you are in Numbers only input mode Press and hold the Shift key to switch input modes Enter Letters with Number Keypad From the text entry field select Options gt Normal alpha to enter letters You can enter text in the following ways To enter a letter press a key once for the first letter twice of the second letter and so on If your phone is set to Spanish accented letters are available Wait for the cursor to move right and enter the next character Press the Space to enter a space To change case mode for a single letter press that key until you see the letter case you want To change the case mode press the Shift key To enter a number press and hold a number key until the number appears on the screen The 33 icon indicates you are in Normal alpha input mode Press and hold the Shift key to switch input modes Rapid Entry with Number Keypad From the text entry field select Options Rapid entry to check words you are trying to spell against a dictionary of common words You can enter text in the following ways e To enter words press a key once For example to enter the word any press the 2 gt 6 gt 9 keys If the word doesn t match what you want press 0 Next key to look at other word matches When you see the word you want press the Space key To change case mode pre
36. des 29 60 extensions 29 icons 5 27 locking 25 making calls 8 programming 1 serial number 1 service 56 turning on 8 power on sounds 20 preset text 38 41 primary number 31 product evaluation 56 Q quick alarm 47 R ringtones downloading 14 S scheduler 44 alerts 47 auto erase 46 copying events 46 creating events 44 day view 45 editing events 45 erasing events 46 event priority 46 event reminders 46 finding dates 45 finding events 45 month view 45 sending events 46 silent mode 47 sorting events 45 work hours 46 security 24 sent messages folder 40 41 settings accessories 26 convenience 21 network 26 scheduler 46 security 24 sounds 20 voice commands 23 smart sound 21 sounds power 20 speakerphone 8 9 speed dial list adding contact 31 editing 33 using 9 stopwatch 49 symbols 11 T T coil hearing aid 27 teletype device 26 text entry 10 12 letters 10 modes 10 41 numbers 10 rapid entry 10 symbols 11 text messages 37 38 themes 19 timer 48 tip calculator 47 tools 43 alarm clock 47 calculator 48 memopad 49 scheduler 44 stopwatch 49 timer 48 tip calculator 47 voice memos 44 world clock 48 top up 16 V VirginXL ending 35 launching 35 navigating 35 voice commands 23 54 display results 23 expert mode 23 finding contacts 54 making calls 54 shortcuts 55 voice training 24 voice dial l
37. e gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user s authority to operate the equipment Optimize your phone s performance Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery Air Bags If you have an air bag DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area If equipment is not properly installed you and your passengers risk serious injury User Guide Medical devices Pacemakers Warning to pacemaker wearers Wireless phones when in the on position have been shown to interfere with pacemakers The phone should be kept at least six 6 inches away from the pacemaker to reduce risk The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference Always keep the phone at least six inches 15 centimeters away from your pacemaker when the phone is turned on Do not carry your phone near your heart Use the ear opposite the pacemaker f you have any reason to suspect that interference is taki
38. e phone Radio Frequency RF energy Your telephone is a radio transmitter and receiver When itis on it receives and sends out RF energy Your service provider s network controls the power of the RF signal This power level can range from 0 006 to 0 6 watts In August 1996 the U S Federal Communications Commission FCC adopted RF exposure guidelines with safety levels for hand held wireless phones These guidelines are consistent with the safety standards previously set by both U S and international standards bodies in the following reports ANSI C95 1 American National Standards Institute 1992 NCRP Report 86 National Council on Radiation Protection and Measurements 1986 ONIRP International Commission on Non lonizing Radiation Protection 1996 Your phone complies with the standards set by these reports and the FCC guidelines E911 mandates Where service is available this handset complies with the Phase and Phase Il E911 Mandates issued by the FCC Hearing Aid Compatibility HAC Features This Assurance Wireless phone has received a HAC performance rating designated by the letter M followed by a number The rating for this phone is identified on the outside of this phone s original packaging While there is no guarantee digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids Hearing loss and hearing aids are highly individual
39. e up 24 hold calls activating 22 changing message 23 l icons 5 in case of emergency 25 inbox 38 incoming calls 51 Internet 53 K keyguard activating 22 unlocking 22 L language 19 location information 26 lock code 25 M media gallery 13 memopad 49 calling numbers 49 creating memos 49 editing memos 49 erasing memos 49 locking memos 49 sending memos 49 viewing memos 49 menus contacts 28 main 6 media gallery 13 messaging 36 recent calls 50 setting main view 19 settings 18 tools 43 messages adding addresses 38 adding contacts 37 adding groups 37 adding preset text 38 41 calling numbers 39 checking status 40 completing drafts 38 creating 37 erasing 41 42 forwarding 39 incoming calls 37 locking 39 recent calls 37 recent list 37 replying 38 39 saving 39 41 saving addresses 38 saving drafts 38 saving preset text 38 signature 40 unable to send 40 web addresses 39 missed calls 51 multimedia 13 my account 16 activating 1 check balance 16 programming phone 1 top up 16 17 my games 14 my graphics 14 19 my phone number 27 34 my ringtones 14 20 40 my themes 15 N navigation shortcuts 4 notifications messages 38 voicemail 39 number prefixes 31 number types 30 0 outbox 40 outgoing calls 51 P pages alerts 40 phone accessories 1 56 answering calls 8 build information 27 changing lock code 25 check memory 27 co
40. ells you to select an option from a menu or list For example Menu gt Settings means to 1 Press the left softkey to select Menu 2 Scroll to the Settings option 3 Press the OK key to select Settings User Guide 2 Call Features This section describes the basic features related to calls Power Phone Up To turn your phone on press the End key and wait until the phone display lights up To turn your phone off press and hold the End key until the phone plays a short musical sound and turns off Make Phone Calls Make sure you are in an area where a signal can be received Look for the signal strength icon on the home screen The more bars the stronger the signal If there are no bars move to where the signal strength is better When the phone has been idle for a time it changes to power save mode Press any key to return to normal operating mode There are several ways you can make a phone call Call Using a Number 1 Enter a phone number 2 Press the Send key Call Using a Contact 1 From Find name highlight a contact 2 Press the Send key Redial a Number 1 Press the Send key to open your call history 2 Highlight a phone number or contact and press the Send key Note To redial the last number called received or missed press the Send key twice Answer Phone Calls When a call comes in the phone rings vibrates or lights up The phone number of the caller also appears if
41. emere hers 35 My Stuff cocer tex 1 Navigate VIrgInADe e secos sies cis ie 35 Me cn Meni 2 ot So it qo eS n End a VirginXL Session isses 35 My ringtones esee heme 14 9 Messaging eee 36 My graphics eer rre pens pee 14 Messaging Menu 0 0 0 eee eee ee 36 My games TRE Se EY ates 14 Send Messages 00 0 e cee e eee eee 37 My hemes iaa E i EEEE E 15 Manage Received Messages 38 My Account naass 16 Use Voicemail esee 39 Check your Account Balance 16 Manage Sent Messages E E acquc 40 Top Up your Account n aaaea 16 Manage Virgin Alerts P For More Information sssssssss 17 MessageSelings eene 0 Settings Erase Messages 0 00 cece eee ee 41 Settings Menu 10 Tools iter x nied 43 Display ToolsMenu iie ceo eem up het t ne 2 VOICE MEMO iad acer ee Rer PER viene Sounds s ose doo P ee Sx RTT Ex 20 Geb a i d ioe ee 44 User Guide vii 11 12 13 14 Alarm Clock suy ye dons Crashed car Use Tip Calculator Use Calculator World clock Use Timer Use Stopwatch Meitiopad cock ie P exe das Recent Calls cseeeeeeeeeee Recent Calls Menu Work with Call Lists 20 00 00 eee eee 51 Erase Call List Records 0 04 52 Work with Call Timers Surf the Web Search the Web Voice Commands Call a Contact Call a Number
42. er 3 Select a number and press the Send key Lock a Memo You can lock a memo to prevent it from being edited or erased 1 From View memos highlight a memo 2 Select Options Lock memo To unlock a memo select Unlock memo Erase a Memo 1 From View memos highlight a memo 2 Select Options gt Erase gt Yes Erase All Memos From View memos select Options gt Erase all gt Yes Note Selecting Erase all only erases unlocked memos User Guide 49 11 Recent Calls Recent Calls Menu Select Recent Calls from the main menu to access the following functions Level 1 gt Recent Calls Level 2 gt Missed calls Level 3 See a list of all voice calls you have missed Received calls See a list of all voice calls you have received Outgoing calls See a list of all voice calls you have made All calls See a list of all voice calls Call timers Access these options Last call and All calls 50 Recent Calls Menu Work with Call Lists Return Any Call 1 From All calls highlight a number 2 Press the Send key to call the number or select Options to access more features This list contains all calls made and received Return a Received Call 1 From Received calls highlight a number 2 Press the Send key to call the number or select Options to access more features This list contains all calls received Return an Outgoing Call 1 From Outgoing cal
43. ere Obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or death Areas with a potentially explosive atmosphere are often but not always clearly marked They include fueling areas such as gas stations below deck on boats transfer or storage facilities for fuel or chemicals e vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders any other area where you would normally be advised to turn off your vehicle engine Use with care Use only in normal position to ear Avoid dropping hitting bending or sitting on the phone Avoid magnetic environments Keep the phone away from magnets which can cause improper functioning of the phone Keep your phone dry Keep the phone dry Damage can result if the phone gets wet Water damage is not covered under warranty Resetting the phone If the screen seems frozen and the keypad does not respond to keypresses reset the phone by completing the following steps 1 Remove the battery cover 2 Remove and replace the battery If the problem persists return the phone to the dealer for service Accessories Use only Kyocera approved accessories with Kyocera phones Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to th
44. erts Shows how many alerts are waiting Voicemail Shows how many voicemails are waiting Sent Shows a list of messages you have successfully sent Outbox Shows a list of messages you have sent but are pending or failed Saved Shows a list of messages you have saved Drafts Shows a list of messages that have been started but saved to be completed at a later time Msg settings Access these options TXT tone Reminder Signature Edit auto text Save to sent Auto erase and Text entry Erase msg Access these options Inbox Outbox Sent Saved Drafts and All 36 Messaging Menu Send Messages Create a Text Message You can send and receive text messages with most mobile phones and email addresses 1 From Send text msg enter a recipient s phone number or email address Select Options to access contacts groups or recently used addresses Scroll down to move to the next field when done You can send a single message to up to ten recipients at once Use a comma or space to separate each address 2 Enter the message Select Options to access more features 3 When done select Send Receive Calls while Creating Messages If you receive a call while creating a message a notification appears Do one of the following Select Ignore to ignore the call and return to the message screen Press the Send key to answer the call and your phone automatically saves the message to Drafts Enter Message Recipients The
45. essage icon appears at the top of your screen e At the voicemail notification select Call to call your voicemail number and follow the system prompts to retrieve the message Select Ignore to clear the notification without checking messages The notification icon remains on top of the screen until you listen to the message User Guide 39 e When only the voicemail message icon appears on top of the screen select Voicemail and follow the system prompts to retrieve the message Manage Sent Messages Check Message Status in Sent Folder Use the following symbols to check the Sent folder for the status of messages successfully sent The scheduled message will be sent at the scheduled time You cannot cancel delivery of the message 4 delivery of the message v The message has been received 3 The message has been sent to more than z one recipient Vv The message was sent You cannot cancel Check Message Status in outbox Use the following symbols to check your Outbox for the status of messages sent but still in process E The message is pending and will be sent gt when possible You can cancel delivery of the message The message cannot be sent because service is not available An alert appears on your phone if the message cannot be sent Unable to Send Messages You may not be able to send or receive messages if your phone s
46. eted information User Guide 41 Erase All Messages From Erase msg select All gt Yes to erase all messages from all folders except for voicemail messages Note You cannot recover deleted information 42 Erase Messages 10 Tools Tools Menu Select Tools from the main menu to access the following functions Level 1 gt Level 2 gt Level 3 Tools Voice memo Access these options Record new and Recorded memos Calendar Access these options Add new event View month View day Go to date View all events and Settings Alarm clock Set an alarm Tip calculator Calculate a tip Calculator Perform basic calculations World clock View times from different time zones Timer Set a countdown timer Stopwatch Use a stopwatch timer Memopad Use the memo pad User Guide 43 Voice memo Use Voice memo to record and play back audio memos Record Voice Memos 1 From Voice memo select Record new 2 Record your voice memo and select Stop when done 3 Select Save If you receive an incoming call while recording a memo the memo is saved and the incoming call screen appears Play Voice Memos 1 From Recorded memos highlight a memo 2 Select Play to play the memo or Options to access more features Calendar Use Calendar to schedule events and set reminder alerts Create an Event 1 From Add new event enter a name Scroll down to move to the next
47. following describes how to add recipients to your messages Add Recipients from Contacts 1 At the compose message screen select Options gt Contacts when entering a phone number or email address Select a contact from the contacts list Select a number or address Complete your message Add Recipients from Recent List 1 2 3 At the compose message screen select Options gt Recent list when entering a phone number or email address Select a number or address Complete your message Add Recipients from Recent Calls 1 At the compose message screen select Options gt Recent calls when entering a phone number or email address 2 Select a number 3 Complete your message Send to Groups 1 At the compose message screen select Options gt Groups when entering a phone number or email address 2 Selecta group 3 Complete your message User Guide 37 Save Recipients as Contacts 1 At the compose message screen select Options gt Save address when entering a phone number or email address 2 Selecta number or address 3 Select Options gt Save new contact to create a new contact or Options gt Add to Contact to add the number or address to an existing contact Add Recipients from Message Text 1 At the compose message screen select Options gt Add address when entering the text to add more recipients 2 Enter a number or address to add 3 Complete your message Save
48. gency Services Call Emergency Service You can call an emergency code even if your phone is locked or your account is restricted When you call your phone enters emergency mode This enables the emergency service exclusive access to your phone to call you back if necessary To make or receive regular calls after dialing the code you must exit this mode To dial an emergency code 1 Enter your 3 digit emergency code 2 Press the Send key Note Regardless of your 3 digit emergency code 911 111 999 000 etc your phone operates as described above Exit Emergency Services When you have completed the emergency call 1 Select Exit 2 Select Exit again to confirm your choice Note To determine who has access to your location see Set Location Information on page 26 User Guide 3 Text Entry You can enter letters numbers and symbols in contacts text messages and your banner Text Entry Modes The text entry screen has the following features H Wn Characters remaining that aa you can type Allowed cr length of messages can v aie on a a 2 Text entry fields 3 Current capitalization setting 4 Current text entry mode Note The entry mode will default depending on the task you are doing For example when entering a phone number you re in a number mode When entering a name for a contact you re in a letter mode Enter Numbers with Number Keypad From the text entry fiel
49. i is returned with transportation prepaid to a KYOCERA authorized service center within the one year warranty period and ii is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the one year warranty period Proof of Purchase After the one year warranty period you must pay all shipping parts and labor charges This limited warranty does not cover and is void with respect to the following i any Product which has been improperly installed repaired maintained or modified ii any Product which has been subjected to misuse including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by KYOCERA abuse accident physical damage abnormal operation improper handling neglect exposure to fire water or excessive moisture or dampness or extreme changes in climate or temperature iii any Product operated outside published maximum ratings iv cosmetic damage v any Product on which warranty stickers or Product serial numbers have been removed altered or rendered illegible vi cost of installation removal or reinstallation vii signal reception problems unless caused by defects in material and workmanship viii damage the result of fire flood acts of God or other acts which are not the fault of KYOCERA and which the Product is not specified to tolerate i
50. idelines Other accessories used with this device for body worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user s body THIS MODEL PHONE MEETS THE GOVERNMENT S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES Your wireless phone is a radio transmitter and receiver It is designed and manufactured to not exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This
51. ift key Capitalize any letter In Normal alpha mode press the Shift key Choose uppercase Lowercase any letter In Normal alpha mode press the Shift key Choose lowercase Initial caps In Normal alpha mode press the Shift key Choose sentence case Select options on the bottom of the screen Press the appropriate left or right softkey Text Entry Quick Reference 4 My Stuff This section describes how your phone can retrieve and playback media files and other downloads My Stuff Menu Select My Stuff from the main menu to access the following functions Level 1 gt Level 2 gt Level 3 My Stuff My ringtones Displays your ringtones and the Get more ringtones option My graphics Displays your graphics and the Get more graphics option My games Displays your games My themes Displays your themes User Guide My ringtones My ringtones stores your preloaded and downloaded ringtones You can download ringtones to your phone from the Assurance Wireless Web site at www assurancewireless com or directly from your phone using VirginXL Charges apply Download a Ringtone Before downloading make sure you have enough money in your account otherwise you can Top Up your account 1 From My ringtones select Get more ringtones and search for a ringtone 2 Follow the prompts to purchase and download the selected ringtone Assign a Ringtone
52. ing to the dealer for qualified service Phone Accessories To shop for accessories for your phone visit www assurancewireless com or kyocera superiorcommunications com Become a Product Evaluator To participate in the testing and evaluation of Kyocera Communiations Inc products including cellular or PCS phones visit beta kyocera wireless com 56 Customer Support 15 Consumer Limited Warranty Kyocera Communiations Inc KYOCERA offers you a limited warranty that the enclosed product or products the Product will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you provided that you are the original end user purchaser of the Product and provided that your purchase was made from an authorized supplier Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product This limited warranty is not transferable to any third party including but not limited to any subsequent purchaser or owner of the Product KYOCERA shall at its sole and absolute discretion either repair or replace a Product which unit may use refurbished parts of similar quality and functionality if found by KYOCERA to be defective in material or workmanship or if KYOCERA determines that it is unable to repair or replace such Product KYOCERA shall refund the purchase price for such Product provided that the subject Product
53. into your phone numbers to be consistent with the U S dialing plan or the North American Numbering Plan From Auto hyphen select Enabled to turn on auto hyphenation User Guide Set Time and Date Format From Time Date format select a time and date format Set Brightness 1 From Brightness scroll to change the brightness level 2 Select Save Set Contrast 1 From Contrast scroll to change the contrast level 2 Select Save Sounds Your phone has several settings that control the sound You can select from a variety of ringers and adjust the volume Set Ringtone Volume 1 From Ringtone volume scroll right or left to set the ringer volume 2 Select Save Set your Ringtone Use My ringtones to set your ringtone with a preloaded or downloaded ringtone See My ringtones on page 14 for more information Set your Business Ringtone Use Business ringtones to set the ringtone for your business group contacts with a preloaded or downloaded ringtone See My ringtones on page 14 for more information Set your Personal Ringtone Use Personal ringtones to set the ringtone for your personal group contacts with a preloaded or downloaded ringtone See My ringtones on page 14 for more information Set Power On Off Sounds From Power on off sound select Enabled to have your phone play the sound when turned on Set Key Volume 1 From Key volume scroll right or left to set the keypad volume
54. is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a phone model is available for sale to the public it must be tested and certified by the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations e g at the ear and worn on the body as required by the FCC for each model Body worn measurements differ among phone models depending upon availability of accessories and FCC requirements While there may be differences between the SAR levels of various phones and at various positions they all meet the government requirement for safe exposure The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www fcc gov oet ea after searching on the FCC ID OVF K33BIC01 81300 or OVF K33BIC04 S1310 Additional information on SAR can be found on the Cellular Telecommunications and Internet Association CTIA web site at www ctia org n the United States and Canada the SAR limit for mobile phones used by the public is 1 6 watts kg W kg averaged over on
55. ist automatic add 23 digit lengths 24 editing 33 voice memos 44 playing 44 recording 44 voicemail checking 39 configuring 39 volume adjusting 8 earpiece 21 keypad 20 ringers 20 smart sound 21 speakerphone 21 Ww warranty 57 web browser 53 User Guide 61 world clock 48 62 Kyocera Communications Inc www kyocera wireless com 82 L2611 2EN Rev 002
56. ite it down 7 Select Finish to complete the activation process Your phone restarts by itself It may take a couple hours for Assurance Wireless to set you up on their network They will send you a text message to let you know when you can start making calls It may also take up to 4 hours for VirginXL Voicemail and Top Up features to work User Guide Phone Battery Charge the Battery Install the Battery You must have at least a partial charge in the battery to make or receive calls To install the battery To charge the battery 1 Hold the phone face down 1 Connect the AC adapter 2 Find the notch directly to the microUSB jack on below the back cover It the side of the phone is square Using your 2 Plug the adapter into a thumbnail pry the cover a outlet up from the bottom to AJ qu The battery icon in the remove upper right corner of the screen tells you whether 3 Place the battery in the the phone is battery casing with the e s Charging the icon is animated metal contacts facing postal eharond toward the top of the Partially charged phone The metal Fully charged C2 contacts of the battery You can safely recharge the battery at any time must make contact with even if it has a partial charge the metal contacts of the Note Before removing the battery make sure the battery casing phone is powered off 4 Replace the battery 4 cover by sliding the notches into the opening
57. ized however so optimal performance cannot be guaranteed Other factors such as type of hearing aid device or degree of hearing loss also can affect a phone s performance for a particular user Hearing Aids and Wireless Phones A hearing aid uses a microphone to collect and convert sound waves to electrical signals The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear Radio Frequency RF emissions generated by digital wireless phones often interfere with the operation of a hearing aid s microphone distorting the amplified audible sound In addition hearing aid microphones tend to collect ambient noise and amplify these sounds interfering with the desired audio transmission ANSI Standard To diminish interference between wireless phones and hearing aids the FCC requires wireless carriers to offer phones that meet the American National Standards Institute ANSI C63 19 standard for reduced RF emissions Wireless phones that comply with the FCC s hearing aid compatibility HAC regulations must receive a User Guide minimum rating of M3 for RF emissions under the ANSI C63 19 standard The M rating refers to the phone s RF emissions level for use with hearing aids operating in the microphone setting The higher the phone s M rating the more likely the phone is compatible with a hearing aid operating in the microphone setting Hearing aids
58. k code Change Lock Code Change your lock code from the default 1 From Security enter your four digit lock code 2 Select Change lock code gt Yes 3 Enter a new four digit code 4 Re enter your new lock code Assign Special Numbers Use Special numbers to specify three personal phone numbers you can call with your phone locked 1 From Security enter your four digit lock code 2 Select Special numbers 3 Select an Unassigned slot Enter the number and select Done For privacy purposes you can view these numbers only when entering them for the first time To make a call to an ICE number from a locked phone you must dial the number including area code exactly as stored in Special numbers Erase All Contacts 1 From Security enter your four digit lock code 2 Select Erase contacts gt Yes gt Yes to erase all entries from your contacts list Note You cannot recover deleted information Erase All Downloads 1 From Security enter your four digit lock code 2 Select Erase downloads gt Yes gt Yes to erase all your downloaded excluding the preloaded content Note You cannot recover deleted information User Guide 25 Reset your Phone Settings 1 From Security enter your four digit lock code 2 Select Reset phone gt Yes to reset your phone settings to the factory default deleting all your custom settings Note You cannot recover deleted information Messaging Use
59. ls highlight a number 2 Press the Send key to call the number or select Options to access more features This list contains all calls you have made Return a Missed Call 1 From Missed calls highlight a number 2 Press the Send key to call the number or select Options to access more features This list contains all calls you received but did not answer Deal with a Missed Call When you have missed a call Missed Call appears on your screen You can do one of the following To clear the screen select OK e To view the call details select Calls and press the OK key To return the call select Calls and press the Send key Call List Options Save Number from Call List 1 Atthe call list highlight a number 2 Select Options Save 3 Select New entry to create a new contact or Existing entry to add number to an existing contact View Contact from Call List 1 Ata call list highlight a contact 2 Press OK to see the contact details screen Send Text Message from Call List 1 Ata call list highlight a contact 2 Select Send txt 3 Complete your text message and select Send User Guide 51 Erase Call List Records Erase a Single Record 1 At a call list highlight a contact 2 Select Options gt Erase gt Yes Erase a Call List 1 At a call list highlight a contact 2 Select Options gt Erase All gt Yes Work with Call Timers View Last Call Timer Select Last c
60. ncluding damage caused by mishandling shipping and blown fuses ix consumables such as fuses or x any Product which has been opened repaired modified or altered by anyone other than KYOCERA or a KYOCERA authorized service center User Guide 57 USE ONLY KYOCERA APPROVED ACCESSORIES WITH KYOCERA PHONES USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE PHONE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE PHONE KYOCERA SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT INDIRECT SPECIAL GENERAL PUNITIVE EXEMPLARY AGGRAVATED INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY THEREOF WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF PROEITS UNANTICIPATED BENEFITS OR REVENUE ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT FOR EXAMPLE WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT AS PROVIDED UNDER THIS WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY AND SUBJECT TO THIS WARRANTY THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU AS IS KYOCERA MAKES NO OTHER WARRANTIES REPRESENTATIONS OR CONDITIONS OF ANY KIND ORAL OR VERBAL EXPRESS OR IMPLIE
61. ng place turn off your phone immediately Hearing aids Some digital wireless phones may interfere with hearing aids In the event of such interference you may want to consult your service provider or call the customer service line to discuss alternatives Other medical devices lf you use any other personal medical device consult the manufacturer of the device to determine if it is adequately shielded from external RF energy Your physician may be able to help you obtain this information In health care facilities Turn your phone off in health care facilities when instructed Hospitals and health care facilities may be using equipment that is sensitive to external RF energy Potentially unsafe areas Posted facilities Turn your phone off in any facility when posted notices require you to do so Aircraft FCC regulations prohibit using your phone on a plane that is in the air Turn your phone off or switch it to Airplane Mode before boarding aircraft Vehicles RF signals may affect improperly installed or inadequately shielded electronic Systems in motor vehicles Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy Blasting areas Turn off your phone where blasting is in progress Observe restrictions and follow any regulations or rules Potentially explosive atmospheres Turn off your phone when you are in any area with a potentially explosive atmosph
62. nt select Auto to automatically save outgoing messages to the Sent folder Off to disable automatic saving of outgoing messages to the Sent folder or User confirmation to choose whether to save them when sending them Enable Auto Erase Use Auto erase to set your phone to erase messages automatically when it needs memory for incoming messages From Auto erase select one of the following Disabled erases no messages Inbox msgs erases old messages in Inbox when memory is needed Sent msgs erases old messages in Sent when memory is needed Both erases old messages in both Inbox and Sent when memory is needed Set Default Text Entry Mode You can change the default text entry mode when creating a text message This setting applies only to the Message field not the Send To field From Text entry select Normal alpha to enter text letter by letter or Rapid mode to enter text with word recognition Erase Messages Erasing old messages frees up memory in your phone You can erase messages as you send or read them erase them one at a time or erase them all at once Erase a Single Message When viewing a received message select Options Erase Yes Note You can erase a scheduled message but cannot cancel its delivery Erase Messages from a Folder From Erase msg select a folder to erase messages from For example to erase received messages select Inbox Yes Note You cannot recover del
63. oice for numbers 1 From Voice training read the message and select OK gt Train numbers gt OK 2 Follow the prompts for each number until training is complete Note You must read the numbers digit by digit for voice training to work Enable Auto Answer From Auto answer select After 5 seconds The phone automatically answers after five seconds with a headset attached Enable Any Key From Any key select one of the following Any key mute to silence calls when you press any key except for the Send or Speakerphone key Any key answer to answer calls when you press any key except for the End Back or Navigation key Security This section describes the security features on your phone You can adjust these features to prevent access to your personal information All security features are shielded by a four digit lock code typically 0000 or the last 4 digits of your phone number 24 Security Lock phone Set Lock Phone With your phone locked you can call only emergency numbers or your service provider s customer service number You can still receive incoming calls 1 From Security enter your four digit lock code 2 Select Lock phone gt OK and one of the following Never leaves the phone always unlocked On power up locks the phone every time you turn it on Now locks the phone immediately Unlock the Phone 1 From the home screen select Unlock 2 Enter your four digit loc
64. om vi Table of Contents Get Started cece cere cena ee 1 Convenience eese 21 Phone Accessories isses 1 Call options ene ches ERR 23 Find the Serial Number 0 1 Security eu oe sane han eos TERT ERE 24 Activate your ACCOUNL 0 c eee eee 1 Cri m 26 Program your Phone 0005 1 NetWork ioc semankers utt urtet ed eu 26 Phone Battery esses 2 ACCESSOTIOS 0 5564 PEM AA EES YE ERG SY 26 Phone Overview esee 4 Phoneinfo e g bees ce caw ree 27 Main Mens cedo sm oce 6 F lt Contacts 2a oaiedaate dele oe thats te 28 Guide Conventions sisse 7 Conticis Meni 55 oM vods c NS CPU 28 Call Features sees 8 Access Contacts iiis 29 Power Phone Up sssseeeeenn 8 Add Contacts 0c ccc cee eee eee 29 Make Phone Calls 0 0000005 8 Use Contacts v austin T Flay netics 30 Answer Phone Calls n 8 Customize Contacts 30 End Phone Calls 0 0 00200208 8 Erase Contacts c cese tee E Per IRA 32 Volume Control n n naaa 8 Contact Groups o o 32 Use Speed Dialing 0 00005 9 Speed Dial List onnaa 33 Emergency Services vesc eee Rene 9 Voice Dial List 33 Text Entry 0 sce inoia 10 View Phone Number 0 2 0 4 assises 34 Text Entry Modes 00 000008 10 98 VirginXL eee eee eee ee 35 Text Entry Quick Reference 12 ACCESS VirginXL er
65. on estoppel or otherwise any license under the copyrights patents or patent applications of KWC or any third party software provider except for the normal non exclusive royalty free license to use that arises by operation of law in the sale of a product Kyocera is a registered trademark of Kyocera Corporation QUALCOMM is a registered trademark of QUALCOMM Incorporated Openwave is a trademark of Openwave Systems Incorporated eZiText is a registered trademark of Zi Corporation TransFlash is a trademark of SanDisk Corporation The Virgin name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license All other trademarks are the property of their respective owners Copyright 2010 Kyocera Wireless Corp All rights reserved Ringer Tones Copyright 2000 2010 Kyocera Wireless Corp 82 L2611 2EN Rev 002 FCC Notice This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation To maintain compliance with FCC RF exposure guidelines if you wear a handset on your body use the Kyocera Communiations Inc KCI supplied and approved accessory designed for this product Using accessories that are not supplied or approved by KWC may violate FCC RF exposure gu
66. r enter the amount of your bill and select Next 2 Scrollto select the percentage you want to tip Step Result The total bill with tip is displayed If you are finished select Done Otherwise go on to the next step 3 Select Split and enter the number of people sharing the bill or enter 1 if paying the entire bill Select Next to view the final bill Select Done when finished User Guide 47 Use Calculator 1 From Calculator enter the first number 2 Selecta mathematical operation Scroll left to multiply Scroll right to divide Scroll up to add Scroll down to subtract Your selection will appear highlighted 3 Enter the second number and press the OK key to view the result 4 Select Exitto return to the menu or Options and one of the following MS clears value currently stored and adds the displayed result to value stored in memory M adds displayed result to the value stored in memory MR displays currently stored value on the screen MC clears value currently stored in memory World clock Use World clock to check times in cities around the world in relation to your local time Set World Clock 1 From World clock first scroll left or right to select a time zone 2 Check your local time and date on the first line followed by your selected world city and its time and date Search World Clock 1 From World clock select Options gt Search city or Search country
67. s on the top of the battery casing 5 Snapthe cover into place 2 Phone Battery ponon Safety Guidelines Do not disassemble or open the battery Do not crush bend deform puncture or shred the battery Do not attempt to insert foreign objects into the battery Do not immerse the battery or expose it to water or other liquids Even if a battery appears to dry out and operate normally internal parts can slowly corrode and pose a safety hazard e Always keep the battery between 15 C and 25 C 59 F and 77 F Do not expose the battery to extremes of temperature heat or cold fire or other hazards such as a cooking surface iron or radiator Never use any damaged battery e Only use the battery for its intended phone e Only use the battery with a qualified charger Use of an unqualified battery charger may present a risk of fire explosion leakage or other hazard If you are unsure about whether a charger is qualified contact customer support Do not short circuit the battery or allow metallic conductive objects such as keys coins or jewelry to contact the battery s terminals Replace the battery only with another qualified battery Use of an unqualified battery may present a risk of fire explosion leakage or other hazard If you are unsure about whether a replacement battery is compatible contact customer support Promptly dispose of used batteries in accordance with local regulations and recy
68. s to Groups 1 From Groups select a group 2 At the group details screen scroll to the group name 3 Select Options gt TXT tone gt Assign TXT tone and a ringer from the list Scroll to play the ringers Assign Pictures to Groups 1 From Groups highlight a group 2 Atthe group details screen scroll to the group name 3 Select Options gt Picture gt Assign picture and assign a picture Erase a Group 1 From Groups highlight a group 2 Select Options gt Erase gt Yes Speed Dial List Assign Speed Dial Numbers 1 From Speed dial list highlight an unassigned number marked as empty 2 Select Assign 3 At the contacts list select a contact 4 At the contact details screen select a phone number Clear Speed Dial Numbers 1 From Speed dial list highlight an assigned number 2 Select Erase gt Yes Voice Dial List Enable Voice Dial Tags Your phone creates a voice dial tag for each contact that has a name field which is not blank or a name that is more than five syllables You can enable or disable the voice dial tags associated with your contacts 1 From Voice dial list press the OK key to add or remove checkmarks A checkmark appears next to each enabled voice dial Scroll through the list to play the voice dial tags 2 When done select Save User Guide 33 View Phone Number Select My phone number to view your phone s phone number 34 View Phone Number
69. ss the Shift key 10 Text Entry Modes To enter a number press and hold a number key until the number appears on the screen The icon indicates you are in Rapid entry input mode Press and the Shift input key to switch input modes Enter Symbols with Number Keypad While entering text in Normal alpha mode you can enter symbols by pressing the 1 key until you see the symbol you want Using this method you have access to the following symbols Q amp J To access the full set of symbols 1 From the text entry field select Options gt Add symbol 2 Scroll up or down to view the list of symbols 3 Press the number key corresponding to the symbols to enter it User Guide 11 Text Entry Quick Reference This table gives instructions for entering letters numbers and symbols To Enter a letter Do this Use Normal alpha mode and press a key until you see the letter your want Enter a number Use Numbers only mode and press a key Enter a symbol Use Normal alpha mode and press the 1 key until you see the symbol you want Enter a space Press the Space key Erase a character Press the Back key Erase all characters Press and hold the Back key Move the cursor right or left Scroll left or right Move the cursor up or down Scroll up or down Change input mode Press and hold the Shift key Change case mode Press the Sh
70. text msg Set wallpaper Stopwatch Surf the Web Themes Timer Voice memo User Guide 55 14 Get Help Customer Support To contact Assurance Wireless s customer support department for information about your phone account history call coverage area and specific features available to you such as call forwarding or voicemail Go to www assurancewireless com e Dial VM from your Assurance Wireless phone e Dial 1 888 321 5880 from any phone For questions about the phone features refer to the materials provided with your phone or visit www assurancewireless com For additional questions you may contact the Kyocera Communiations Inc Customer Care Center in any of the following ways e Web site www kyocera wireless com e Email phone help kyocera wireless com Phone 1 800 349 4478 U S and Canada or 1 858 882 1401 Before requesting support please try to reproduce and isolate the problem When you contact the Customer Care Center be ready to provide the following information e The name of your service provider Assurance Wireless The actual error message or problem you are experiencing The steps you took to reproduce the problem e The phone s mobile equipment ID MEID To locate the MEID select Menu gt Settings gt Phone info gt My phone number and scroll down Qualified Service If the problem with your phone persists return the phone with all accessories and packag
71. to display the All Calls list and twice to redial the last number dialed Press and hold to activate voice dialing Keypad for entering numbers letters or symbols Shift key changes the text mode in text entry Press and hold to lock the keypad Jack for a hands free headset sold separately Jack for AC adapter included and microUSB cable sold separately Right option button selects items that appear on the lower of om ne Nm o y ec MIE 18 Onext TT es 90 5 B right of the display At the main screen you can select Contacts OK key selects a menu item or option Back key erases characters in text entry and returns you to through menus the previous screen when navigating End key turns the phone on and off ends a call or browser session and returns you to the main screen Space key enters a space during text entry Press and hold to activate or deactivate Silent mode 0 Next key cycles through word choices during text entry Warning Inserting an accessory into the incorrect jack will damage the phone Phone Overview Screen Icons These icons may appear on your phone s screen T The phone is operating in IS2000 1X X The phone is in Silence all mode digital mode The phone is set to vibrate or to vibrate and Yul The phone is receiving a signal Yo
72. ty Messaging Network Accessories and Phone info Contacts Access these options Find name Add new Groups Speed dial list Voice dial list and My phone number VirginXL Access the latest ringtones graphics and other great mobile content Messaging Access these options Send text msg Inbox Virgin Alerts Voicemail Sent Outbox Saved Drafts Msg settings and Erase msg Tools Access these options Voice memo Calendar Alarm clock Tip calculator Calculator World clock Timer Stopwatch and Memopad Recent Calls Access these options Missed calls Received calls Outgoing calls All calls and Call timers Surf the Web Browse the web 6 Main Menu Guide Conventions In this guide the following conventions are used when describing phone features Select means to press the Left softkey Right softkey or OK key to select an item seen on the display For example Select Menu tells you to physically press the left softkey to choose Menu from the display Press means to press a phone key For example Press the Send key to make a phone call tells you to physically press the Send key on your phone Scroll means to use the Navigation key to move though a list on the display For example Scroll through your contacts list to choose a contact means to physically press the Navigation key up or down to scroll through the list on the display gt greater than symbol t
73. u can K then Tinie make and receive calls More bars indicate a stronger signal The speakerphone is turned on The phone is in airplane mode Position location is set to Assurance Wireless PETIT and to emergency services TED g Position location is set to emergency ra The phone is in High Speed Data mode services only The phone not e signal You The phone is set to auto answer cannot make or receive calls 7 A The phone is in privacy mode or is accessing Content is DRM protected a a secure Web site 4p Data service is available and active on The alarm clock is set your phone m aaa The battery is fully charged The more black r res The phone is sending high speed bars the greater ihe charge Ap blinking The phone is receiving A The battery won t charge high speed data B AT coil hearing aid is attached he link is on but the data service is E The phone is in TTY device mode ormant Sg New text message B New voice message Sg New voice and text message New Virgin Alert User Guide Main Menu At the main screen press the Left option button or the OK key to access the main menu Idle State gt Level 1 gt Level 2 Menu My Stuff Access these options My ringtones My graphics My games and My themes My Account Access account information and Top Up your account Settings Access these options Display Sounds Convenience Call options Securi
74. ups View your groups of contacts Speed dial list View your contacts assigned with speed dials Voice dial list View your contacts assigned with voice tags My phone number View your phone number 28 Contacts Menu Access Contacts Access Contacts List 1 From Find name enter the first letter of your desired contact and scroll through to highlight it 2 Do one of the following Press the Send key to call the contact Press the OK key to view the contact s details Select New to create a new contact Select Options to access more functions View Contact Details 1 From Find name select a contact 2 Atthe contact details screen select a number address or note 3 Select the detail you want to view For example to view a phone number select View number Use Frequent List With Frequent list enabled you can view 15 of your most frequently called contacts See Enable Frequent List on page 22 Use Fast Find With Fast find enabled you can press one or two keys to view close matches of the contact See Call Contact using Fast Find on page 22 Add Contacts Add Contacts from Home Screen 1 From the home screen enter a phone number to save include the area code 2 Select Save gt Save new contact 3 Enter a name for the contact 4 Enter additional phone numbers email addresses and other contact details Scroll up or down to move through the contact fields
75. vent 1 From View day select an event 2 At the event details screen select Options gt Copy 3 Enter a new name for the event 4 Complete the event and select Save Erase Events Erase an Event 1 From View day select an event 2 At the event details screen select Options gt Erase gt Yes Erase the Current Day s Events From View day select Options gt Erase today s events gt Yes to erase all events on that day Erase All Events From View all events select Options gt Erase all events gt Yes to erase all events from the phone Note You cannot recover deleted information Erase All Past Events From View all events select Options gt Erase all past events gt Yes to erase all past events from the phone Note You cannot recover deleted information Scheduler Settings Set Scheduler Hours 1 From Settings select Calendar hours 2 Modify the start and end times Scroll left or right to move between hour minute and AM PM fields Scroll up or down to change hour minute and AM PM 3 Select Save when done Erase Events Automatically 1 From Settings select Auto erase 2 Select an option from the list to set when to automatically erase your past events Set Event Priority 1 From Settings select Priority 2 Select an option to set every event you create with this priority type Set Event Reminder 1 From Settings select Reminder 2 Select an option to set
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