Orion-MCU User Manual 2.1.4
Contents
1. Set the Auto Refresh check box to update the displayed information automatically The information is updated every 5 seconds The rows in the statistics table above can be set or reset by clicking on the Rows Settings button As shows in Figure 8 7 Rows Settings Video Protocol Video Resolution Audio Protocol Audio Rate Used in Kbps 3 Audio Packet Loss Audio Packet Loss Percentage Video Frame Rate Video Rate Used in Mbps 63 Video Packet Loss Video Packet Loss Percentage 63 Video Jitter 63 Audio Jitter Restore Default Figure 8 7 Rows Settings Click on Restore Default to restore the original rows settings 8 6 Invite Participants To invite participants to join a conference 1 Click the Invite Participants button The Invite Participants window opens as shows in Figure 8 8 Invite Participants Figure 8 8 Inviting Participants 2 Youcan enter one of the following a For registered participant Enter the name number appears in the registration to SIP registrar b For non registered participant Enter the full path including the SIP server IP address name number SIP server IP Address 48 Orion MCU User Manual Invite Participants charle 10 10 10 180 3 Click to add more participants and then click Invite 49 Orion MCU User Manual 9 Firewall and NAT 9 1 Overview Orion MCU provides voice and video conferencing services for SMBs2. Orion MCU User Manual 3 6 Topology 6 Connectivity with Remote Endpoints As shown below in Figure 3 6 Orion MCU is located behind a NAT with a private IP address The participants interact directly with the Orion MCU via SIP to set and initiate a conferencing session Figure 3 6 Connectivity with Remote Endpoints All SIP Endpoints at the enterprise register to the PBX or the Orion MCU The LAN firewall router must have port forwarding configured to the Orion MCU Remote employees connect to the conference call by registering with the Orion MCU Orion MCU provides mixing bridging switching signaling interoperability and NAT translation gee ee 14 Orion MCU User Manual 4 Physical Overview 4 1 Description The front view of the Orion MCU is depicted in Figure 4 1 below Figure 4 1 Orion MCU Front View The Orion MCU is available in 2 configurations supporting both small and large enterprises Orion MCU 1286 Orion MCU 1286 is a small to medium enterprise based video voice conferencing system Concurrently the system supports up to 2 CIF conferences or 1 VGA or HD conference with up to 25 participants between 5 to 12 are viewable at each time depending on the resolution The system can also support up to 12 concurrent voice conferences Orion MCU 4286 Orion MCU 4286 is a medium to large enterprise based video voice conferencing system Concurrently the system supports up to 8 CIF conf
3. to your Computer Change your computer s network settings and apply the following static IP address 192 168 0 2 Step 5 Change Orion MCU s IP address Orion MCU is provided with a default IP address 192 168 0 1 that should be modified before using the system To change the IP address 1 Ina web browser navigate to the default IP address 192 168 0 1 Upon the appearance of the login screen enter the default user name and password admin admin Note Orion MCU web based GUI supports Internet Explorer 8 or newer Google Chrome 20 or newer Mozilla Firefox 14 or newer and Safari 5 or newer 2 Select System Settings gt Network Settings as shown in Figure 5 2 below 17 Orion MCU User Manual ORION MCU SYSTEM SETTINGS admin k About USER MANAGEMENT System Settings Network Settings NETWORK SETTINGS Name Value SIP CONFIGURATION MAC Address 00 25 90 69 E2 F2 ACCESS NUMBERS Type Static DATE amp TIME Hostname OrionA MAINTENANCE UPGRADE IP Address 10 10 4 119 Subnet Mask 255 255 0 0 Default Gateway 10 10 1 9 Preferred DNS Server 10 10 6 5 Alternate DNS Server 10 10 1 2 2012 SURF Communications Solutions Figure 5 2 Network Settings Window 4 Click Edit 27 and then modify the IP Address field 5 Click Save Y A confirmation message appears as shown in Figure 5 3 below The current network settings will be applied after rebooting the system click OK to approve
4. 27 ar Communication Solutions Orion MCU User Manual ra gt p n f pe S Version 2 1 4 Document Version 2 1 4 14 April 2013 Orion MCU User Manual Copyright 2005 2013 SURF Communication Solutions Ltd This document contains confidential and proprietary information of SURF Communication Solutions Ltd henceforth referred to as SURF All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from SURF Communication Solutions SURF reserves the right to revise this document and to make changes therein from time to time without providing notification of such revision or change This document contains descriptive information regarding the subject matter herein and is not an offer to purchase or license any products or services of or from SURF SURF expressly disclaims any and all representations or warranties expressed or implied herein including but not limited to warranties of merchantability or fitness for a particular purpose The licensing or sale of any product or service by or of SURF shall only be made in accordance with and subject to the terms of an agreement for the relevant product or service to be signed by both the customer and SURF or its authorized agent or representative Consequently SURF shall carry no liability to any such customer
5. Inthe Access Numbers window click F inthe Operations column of the number to be edited The Edit Access Number window opens Edit Number 500 Number Video Quality Register 2 Modify the settings as needed and click Save To delete an access number from the list e In the Access Numbers window click in the Operations column of the number to be deleted Are you sure you want to delete the number 5007 6 5 4 Date and Time The date time and time zone can be set manually or an NTP server can be used to correct manual settings To set the date and time 1 Select System Settings gt Date amp Time The Date amp Time window opens 32 Orion MCU User Manual ORION MCU SYSTEM SETTINGS admin F About USER MANAGEMENT System Settings Date amp Time NETWORK SETTINGS Date Timezone December 11 v 2012 Europe Rome ka ACCESS NUMBERS E Automatically adjust clock for Daylight savings Time DATE amp TIME MAINTENANCE 0 centos pool ntp org UPGRADE 1 centos pool ntp org 2 centos pool ntp org 127 127 1 0 Examples of servers you can use are time nist gov 0 pool ntp org 1 pool ntp org 2 pool ntp org v 2012 SURF Communications Solutions Figure 6 19 Date and Time Screen Select the current Date Select the current Time Select the relevant Timezone ERR To automatically adjust the time for daylight savings time select Automatically
6. NATs and firewalls e Content Sharing Orion MCU provides content sharing originated by a SIP client In this case the conferencing layout is modified to one large image which contains the content currently content sharing works only with AVer room systems Orion MCU User Manual 3 Topologies This section describes the network topologies supported by Orion MCU 3 1 Topology 1 Orion MCU via SIP PBX As shown below in Figure 3 1 the participants connectivity with Orion MCU is provided via the PBX that provides SIP registrar services to the users In order to enhance existing services for multimedia conferencing the PBX interacts with Orion MCU using SIP Om ar TD 2 Surf ORION MCU gt 1 aes Figure 3 1 Topology 1 Orion MCU via SIP PBX All SIP endpoints at the enterprise register with the PBX The PBX supports SIP Signaling The Orion MCU registers as an extension or is configured as a trunk in the PBX Orion MCU provides Mixing Bridging Switching and signaling interoperability Voice only clients can also participate in a video conference making it a mixed Voice Video conference ee ie Orion MCU User Manual 3 2 Topology 2 Orion MCU via PBX and Direct Connectivity As shown below in Figure 3 2 the participants join the conference either through Orion MCU or the PBX Se Or eh Gee al Surf ORION MCU Figure 3 2 Topology 2 Orion MCU via PBX and Di
7. Port The Outbound proxy server port Server Port Table 6 5 Outbound Proxy Settings 4 Torevert to the previous values click Cancel 8 5 Click Save to save the configuration If any SIP parameter has been modified then all the active calls will be dropped and the application will restart In this case the user s confirmation is required Application will be restarted and all active calls will be dropped Click OK if you want the application to be restarted 6 Click OK The application restarts and the new configuration is applied O RION MCU SYSTEM SETTINGS CONFERENCES USER MANAGEMENT System Settings Maintenance NETWORK SETTINGS SIP CONFIGURATION The application is restarting ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 11 Restart After SIP Settings 27 Orion MCU User Manual 6 5 2 1 SIP Users You can view and manage the Orion MCU s SIP users by clicking on SIP Users button This button is applicable if Built in Registrar Proxy is enabled these parameters are not enabled enable them and click on Save Vv before moving forward The system shall restart and the changes shall be applied To view the users e Click the SIP Users button The following window is displayed refresh as a as a as Figure 6 12 SIP Users Window The columns on this screen can be sorted in ascending or descending order by clicking
8. SIP CONFIGURATION Listening SIP Port Use External Registrar ACCESS NUMBERS Block Direct Calls DATE amp TIME UPGRADE Enable Registrar Proxy REGISTER Authentication Required Outbound Proxy Show SIP Registrations SIP Users Use Outbound Proxy MCU Public IP Domain Name maria orionmcu com 2013 SURF Communications Solutions Figure 6 9 SIP Configuration To configure SIP Settings 1 Select System Settings gt SIP Configuration 2 Click Edit The SIP settings become editable SYSTEM SETTINGS admin P About USER MANAGEMENT System Settings SIP Configuration NETWORK SETTINGS SIP Interface External Registrar SIP CONFIGURATION Listening SIP Port Use External Registrar ACCESS NUMBERS Block Direct Calls Registrar IP Domain Name 10 10 9 111 DATE amp TIME MAINTENANCE Built in Registrar Proxy Registrar Port UPGRADE Enable Registrar Proxy Use REGISTER Authentication REGISTER Authentication Required Authentication Realm LIKRealm Authentication Realm maria123 Outbound Proxy Show SIP Registrations SIP Users Use Outbound Proxy NAT Traversal Outbound Proxy IP Domain Name 10 10 4222 MCU is behind NAT Outbound Proxy Port MCU Public IP Domain Name maria orionmcu com SS 2013 SURF Communications Solutions Figure 6 10 SIP Parameters Editing 25 Orion MCU User Manual 3 Edit the SIP parameters The SIP parameters are described in the following
9. Code 1 e Orion MCU Domain Orion com Domain name or IP address Participant is registered on PBX Dialing PIN Operations and Prompts Option Code Access vV Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Conference V Dial 100 Prompt Please enter the conference PIN number followed by the key Number Dial 1 Connected to conference Access Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Connected to conference Conference Dial 100 Connected to conference Number Table 7 2 Dialing Information Registered on PBX Participant is registered on Orion MCU SIP Build in Registrar Dialing PIN Operations and Prompts Option Code Access vV Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Alternative option Connecting without prompts Dial 500 100 1 Connected to conference Vv Conference Dial 100 Prompt Please enter the conference PIN number followed by the key Number Dial 1 Connected to conference Access Dial 500 Prompt Please enter your conference number followed by the key Number Dial 100 Connected
10. Domain Name WWW Orlonmcu com 7 Press Save to save the configuration 8 The system restarts If Domain Name has been entered the address is resolved 9 Near end NAT traversal is applied 9 4 3 Far End NAT Traversal When the SIP client is behind a firewall Orion MCU may receive private IP addresses in the received SDP for sending the session s RTP packets as shown below in Figure 9 4 53 Orion MCU User Manual Orion MCU Figure 9 4 SIP Client behind a NAT In this case the packets cannot be sent until the first packets are received from the client The system learns the actual public IP address of these packets and sends the transmitted RTP packets to this address Far end NAT traversal is applied automatically and no setting is needed in Orion MCU Note Please note that in order for this topology to work the SIP clients located behind the local firewall must support Near End NAT traversal Near End NAT Traversal for SIP Clients requires the SIP clients to send their routable in most cases Public IP address in their contact information and r port parameter 54 Orion MCU User Manual 10 Serial Connectivity there is no communication with the system for any reason the Orion MCU can be accessed by the serial I O port for a basic troubleshooting Follow these steps to enable serial communication Step 1 Physical Connectivity Connect the serial port of your laptop to the Ori
11. Figure 5 3 Network settings confirmation message 6 Click OK The system reboots and the changes are applied Note If DHCP was chosen the simplest way to see the Orion MCU IP Address is to connect a monitor and restart the machine The IP Address will appear in the Login Screen at the end of the system load Step 6 Connect to the Orion MCU IP Address from your Network Restore the original network configuration on your computer and connect the Orion MCU to your network Connect to Orion MCU management system by entering the Orion MCU s IP address in a web browser The Orion MCU is now connected to your network 18 Orion MCU User Manual 6 Administration and Configuration 6 1 Overview The administration and configuration of the Orion MCU are performed using the web based management system After setting up the system and prior to conference service creation the system should be configured according to the steps described in this section 6 2 Login After entering the Orion MCU s IP address in your web browser the Login window appears Enter the default user name and password admin admin ORION MCU Username Password 2012 SURF Communications Solutions Figure 6 1 Login Window Note It is recommended to change the default admin password before starting to use the system RION MCU Note The user can choose a language from the system s 4 pre defined list of lang
12. Maintenance NETWORK SETTINGS SIP CONFIGURATION ACCESS NUMBERS System Status DATE amp TIME Application Restart MAIN TENANCE Hardware Reset UPGRADE Orion MCU Shutdown Start Diagnostic Trace 0 sec Figure 6 20 Maintenance Window 2 Click a button to perform the action specified For additional maintenance operations and troubleshooting an emergency menu can be accessed using serial connectivity For further information see chapter10 Seria Connectivity 6 6 1 Start Diagnostic Trace To provide diagnostic trace to Surf support stuff 1 Select System Settings gt Maintenance The Maintenance window opens 2 Click on Start Diagnostic Trace 3 Enter the interval for information collection in the text box The allowed range is between 0 to 300 seconds Start Diagnostic Trace 120 sec The system creates a package with the system configuration log files in debug level and IP trace of all the system network interfaces for the duration of the diagnostic trace If 0 is entered the system will create a package with system configuratiuon and logs only 4 Adiagnostic file zip file is created Click Save Diagnostic Trace to save the file 34 Orion MCU User Manual Diagnostic Status Diagnostic file was created successfully Save Diagnostic Trace Delete Diagnostic Trace Figure 6 21 Diagnostic Dialog Box 5 After saving the file Delete Diagnostic Trace appears on the main Maintenance
13. and enterprises and is naturally located either in a demilitarized zone DMZ with a public or private IP address or ina LAN behind the organization s Firewall NAT Network Address Translation with a private IP address The Orion MCU may also reside in a public IP Firewalls that are not SIP aware may cause complexity in providing connectivity with clients located in the external IP network or behind other firewalls This section describes the possible topologies firewall NAT settings and NAT traversal in Orion MCU 9 2 Topologies 9 2 1 Orion MCU ina DMZ When Orion MCU is located in the DMZ it allows you to assign to it a public or private IP address This enables an easy access and direct connectivity with video clients in the public internet as shown below in Figure 9 1 Figure 9 1 Orion MCU in DMZ Zone 50 Orion MCU User Manual 9 2 2 Orion MCU behind a NAT When Orion MCU system is located behind a NAT in a private LAN it is not accessed directly by the other entities in the internet This causes a better security on one hand and on the other hand it makes the connectivity with outside world more complicated When deploying the Orion MCU in this topology it is required to provide port mapping to the Orion MCU As shown below in Figure 9 2 Figure 9 2 Orion MCU Located in LAN 9 3 Firewall NAT Settings In order to use a firewall NAT it is recommended to follow the below settings 9 3 1 Blocking Port
14. based on this document the information contained herein or the omission of any other information Trademarks The name SURF Communication Solutions is a registered trademark of SURF Communication Solutions Ltd Any other trademarks trade names service marks or service names owned or registered by any other company and used herein are the property of their respective owners SURF Communication Solutions Ltd Tavor Building P O Box 343 Yokne am 20692 Israel Tel 972 0 73 714 0700 Fax 972 0 4 959 4055 htto www orionmcu com orion surfsolutions com Orion MCU User Manual Table of Contents 1 TNS M 6 2 EN ME 7 TONN 7 2 2 ENN 7 3 0 0 E S 9 3 1 Topology L Oron MCUU Vid SIP PBX 9 3 2 Topology 2 Orion MCU via PBX and Direct Connectivity cccccceeesceessceeeecseeeeeeenees 10 3 3 Topology 3 Direct Interaction With Orion MCU rrrrunnrnnnnnrrnnnnnrrvnnnnnernnnnnernnnnnnsrnrnnsssennne 11 3 4 Topology 4 Connectivity with External Networks rrrnnranrrrnnnnrrvnnnnnrrnnnnnernnnnnsrrnrnnvssennne 12 3 5 Topology 5 NAT Traversal Capabilities with sesssssssssreesrrserrrerrreerrrerrreen 13 3 6 Topology 6 Connectivity with Remote Endpoints rrrrrranrrrnnnnrrvnrnnnrrnnnnnrrrnrnnerrnrnnsseennnn 14 4 Physical OvervieW ssssessssesessecessscsesosoesosoecosoesosoesssoecesoesssseosssecsssesssseoseseoesseoesssossssosssesese
15. below NAT Traversal MCU is behind Check box States whether the MCU is behind a NAT NAT Yes No MICU Public IP IP address SIP public IP address or domain name used for near end NAT Domain Name traversal see section 9 4 1 below NAT Traversal is not applicable for sessions which use SIP Interface SIP Listening Port see Table 6 2 above Table 6 3 Built in Registrar Settings External Registrar Use External Check box If an external registrar is configured Orion MCU registers access Registrar Yes No numbers and conference rooms to the external registrar Registrar IP IP address The external registrar IP address or domain name Domain Name Registrar Port The external registrar SIP port Use REGISTER Check box Indicates whether the registration requires authentication 26 Orion MCU User Manual Authentication The Authentication realm of the External Registrar Must be the Realm value sent in 401 response to REGISTER messages Authentication is supported for REGISTER only Table 6 4 External Registrar Settings Outbound Proxy Use Outbound Check box States whether an outbound proxy server is used Proxy Server Yes No In case that the Orion MCU is behind NAT or configured with public IP and NAT traversal Near or Far end is provided by Orion MCU the Outbound proxy server should not be configured Outbound Proxy IP address The Outbound proxy server IP address Server IP Outbound Proxy
16. on any of the column headers To filter the displayed list The user is enabled to filter the displayed list using the toolbar at the top of the table Username refresh The full Username or a partial string from it provides the filtering criteria Pressing on Refresh resets the filter and the original list re appears on the screen To delete a SIP user To delete a user click on A dialog box pop up for user s confirmation Are you sure you want to delete the user 22227 To modify a SIP user 28 Orion MCU User Manual To modify a user s password 1 Clickon the following window opens Modify SIP User noregtrest Password x 2 Enter the new password 3 Click on the Save button To add a new SIP user 1 Clickon button the following window appears Username Password Figure 6 13 Adding SIP User 2 Enter the Username and the Password of the SIP User 3 Click on to confirm the action A new user has been added to the system 6 5 2 2 Show SIP Registrations You can view the Orion MCU s registered SIP users To view the registered users e Click the Show SIP Registrations button The following window is displayed refresh Expires in mara 10 10 2 223 5060 maram 10 10 2 29 5060 1 alex 10 10 2 223 5060 alex 10 10 2 84 5060 anna 10 10 2 223 5060 anna 10 10 9 22 5062 avi imaria orionmcu com 5060 avid 125 92 112 28740 Figure 6 14 Show SIP Registr
17. tables SIP Interface Listening SIP This is Orion MCU s built in listening SIP port used for registration Port of SIP clients session establishments and interactions with SIP external entities Block Direct Check box If this box is checked the unregistered users will be blocked from Calls Yes No dialing directly to the Orion MCU Table 6 2 SIP Interface Settings Built in Registrar Proxy Parameter Values Description Enable Registrar Check box If this box is checked then Orion MCU can be used as a registrar for Proxy Yes No SIP clients REGISTER Check box REGISTER Authenticate Required is a check box that Authenticate Yes No determines the authentication of the managed users to Required Orion MCU Managed users are users that are provisioned in the system If the box is checked non managed users are not allowed to register with the system Authentication String Authentication realm of Orion MCU built in Registrar for REGSITER Realm digest challenge any string can be used SIP Users Used to view and manage the SIP users in the system This function is applicable only when Built in Registrar Proxy is enabled For more details please refer to SIP Users section 6 5 2 1 below Show SIP Used to display the system s registered users This function is Registrations applicable only when Built in Registrar Proxy is enabled For more details please refer to Show Users section 6 5 2 2 below
18. 0 No NOT Registered High No DATE amp TIME External registrar MAINTENANCE 507 disabled High Username mark UPGRADE NOT Registered HD 2012 SURF Communications Solutions Figure 6 15 Access Numbers Provisioning 2 Click Create for a new Number The Create a new Number window opens 30 Orion MCU User Manual Create a new Number Number Video Quality Normal v Register Figure 6 16 Create a New Number Window 3 Inthe Number field type the new access number 4 Inthe Video Quality field select one of the following e Voice Only e Normal CIF 352X288 e High VGA 640x480 e HD 1280x720 5 Doone of the following e To register the access number continue with the next step e To complete the configuration procedure click Save 6 To register the access number to the registrar select Register Create a new Number Number Video Quality Normal v Register Authenticate Figure 6 17 Registering a Number The Authenticate option appears 7 To authenticate the registration select Authenticate The Username and Password options appear Create a new Number Number Video Quality Normal Register Authenticate Username Password Figure 6 18 Authenticating a Number 31 Orion MCU User Manual 8 Enter a Username and Password 9 Click Save to save the configuration To edit the parameters of an existing access number 1
19. 15 DN 15 12 SyslemPhysical arr 15 EJ BON 15 16 122 16 5 Getting Started 8 17 6 Administration and Configuration ernvnnnnvnnnvnsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnsnnnnnnnnnnnene 19 CL NNN 19 Er PNG 19 ENN 20 64 VENN 21 6 4 1 Creating a New USEF rrranennnvnnnvnnnvnnnvnnnvnnnvnnnennnvnnnvnnnennnsnnnsnnnsnnnsnnnsnnnsnnnsnnnsennsennsen 21 6 4 2 Modifying User Information cccccssccccsssececesececcescceeeesececeueceseeeeceeseusecetsenecss 22 643 Deleting a ga en nr ee eee eer eee eee ee 22 6 5 System Parameter SQUIAGS scdancnscrdccacvendccanvcnnccsnwinlacss cad ceacuend onedercsercvbedissaveadvecipeneeeevenasads 22 6 5 1 Configuring Network Settings ccscccccssseccceesececcenecceeeesececseeceseeeeceeseesesetseneees 22 Eb PORN 25 65 3 Configuring Access NUMberS cevessccdcsinszisscnteetiabateleasaevesisaieseieaiasadiebesainavenesdenets 30 00 De ama 32 6 6 Mine 33 Orion MCU User Manual 6 6 1 Start Diagnostic Trace siiscsssccrecdsadnidensaceracatiobaceosaciwnsdeanatdereraedoeeeinbaceeerneenstennatdawennes 34 Er a E A E E ee eee 35 0 EE EE E ENESE 37 TE NNN 37 Dik OE SOU 0 EEE N 38 7 2 1 Opening the Conference Settings WINKOW cccccccssseceeseseceeeeeceeeeeeceetenseeeeas 38 122 MENNENE 39 7 2 3 Other Conference ACtIONSsrreerr ann E 40 12 NPE cee eee ee nen eee Renee 40 NNN 41 EE DENN 42 Leader ID aS MD 44 E
20. 5 when the system is operating 4 2 3 I O Ports Figure 4 2 shows a representation of the Orion MCU I O as they apper on the rear of the chassis PS 2 mouse LAN2 power keyboard COM port VGA port LANI supply Figure 4 2 I O Ports 16 Orion MCU User Manual 5 Getting Started Step 1 Follow the precautionary and safety instructions Follow the precautionary and system safety instructions that appear in Appendix A of this User Manual To install the system choose a clean dust free area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated If you intend to install the system in a rack choose a location near a grounded power outlet and follow the instructions in Appendix B of this User Manual Step 2 Unpack your Orion MCU system Step 3 Connect the cables Connect the cables to your Orion MCU system 1 Connect the short CAT 6 cable that is provided with the system in a loop as shown in Figure 5 1 below 2 Connect the Orion MCU LAN port to the Ethernet port of your computer using a CAT 5 6 cable 3 Connect the power cable first to the Orion MCU and then to the power outlet Press the power on button located on the front panel of the Orion MCU to start the system Server and application load time is approximately 5 minutes 4 r power LAN Provided CAT 6 cable Figure 5 1 Cable Connectivity Step 4 Apply the static IP address 192 168 0 2
21. Conference Management Conferences can be managed by a leader or set as automated ad hoc conference rooms This product includes ITU T 6 722 1 Polycom R Siren7TM technology 7 Orion MCU User Manual e Leader Dashboard The Orion MCU Leader Dashboard enables conference leaders to manage the conference Upon logging into the Leader Dashboard the leader can invite participants modify conference parameters such as mute and dominant speaker and revoke disconnect participants from the conference and view conference information e Multiple Access Numbers Orion MCU supports multiple access numbers The Orion MCU s access numbers are pre provisioned and are dialed by conference participants directly or indirectly via their serving PBX e Multiple Video Layout Options Equal presence and dominant based layouts are supported in the system These layouts are modified automatically when a participant enters or leaves the conference e VIP Participants Orion MCU allows VIP participants to join a conference without PIN code authentication e Registration Orion MCU is provisioned for registration as a SIP endpoint in the network An authentication option is provisioned for each registration process SIP clients may register to Orion MCU s built in SIP registrar e NAT Traversal Orion MCU provides near end and far end NAT traversal enabling connectivity between entities Orion MCU SIP clients which are behind not SIP aware
22. L 44 Leader PN 44 EM TE 45 DA 8 47 E A E E AE A 47 BO MViteParticiDaNiS NE ETa 48 AE TELET 50 OW OC ERE ENE E 50 02 50 Sel NNN 50 9 2 2 Orion MCU behind a NAT rrrnnrrresrnnnrrnnnnnnnsssnnnvnnnnnnnnsnsnnnrnnnnnsnnsnnnnsrnnnnnnnsssnnnsnnnnnn 51 NTN rE E EER 51 TeL 21610 20 51 932 EnaDline PENN 51 93 3 RIP Tranic Ports Rang E 52 9 4 NAT Traversal Orion MCU rrrnnsrnnnrrnnnnnnrnsvnnnvrnnnnnnnssrnnnvrnnnnnnnnsnnnnsnnnnnnnnssnnnnsnnnnnnnnssnnnene 52 9 4 1 Near End NAT TraverSal ccccccccssssssseeccccccsaeeeseeecccceseaeesseeececesssaeaaseeeceeeesaneagsess 52 9 4 2 Orion MCU Setting for Near End NAT TraverSall cccccccsssececcesececeenseeeeeseeeees 52 9 4 3 Far End NAT TraverSal cccccccccsssssssscececcsseeesececcccesseeeeseececesssueusseeeeeeessseggaeses 53 NENNE 55 Appendix A Precautions amp Safety 56 TEL 56 ED SETENE 56 SN 56 Orion MCU User Manual 11 3 1 Electrical Safety Precautions ccccccccsseccccsseccccesecccsesececeeeceeeeeeeeesseecessegecessenes 56 11 3 2 General Safety PENN 57 12 Appendix B Rack Mounting ssesessssesessessssecssssecssseosssessssssesseoesssossssossseossssossssossssoessesese 58 13 Appendix C Technical Specification cccsccccscscsccccccscsceccccscscsccccecscsceccecscsceccccscscesessess 60 Orion MCU User Manual 1 About This Manual Th
23. No If positive the participant is required to enter PIN number to log into the conference If positive then the conference is registered with authentication PIN Also used as password for the leader dashboard login Leader Defines if the conference can start before the leader joins the Required conference or not if configured yes all regular participant will be placed on hold until the leader joins to the conference VIP Participants List of Participants phone numbers or SIP URIs who can join the conference numbers without entering a participant PIN codes Table 7 1 Conferencing Parameters 7 4 Content Sharing SIP clients may originate content sharing at any time during a conference session In this case the conference layout is modified to one large image which contains the content When the presentation is finalized the system returns to the original layout Currently content sharing works only with AVer Room system To start the content sharing the user should press the Present button on AVer s remote control or share his screen using AVer ScreenShare software 41 Orion MCU User Manual 7 5 Dialing Options In order to join a conference from a video room system phone or a softclient the user can use the access number or the conference number The following tables show various dialing options per each choice using the below numbers e Access Number 500 e Conference Number 100 e Participant PIN
24. U User Manual Figure 7 3 Conference Management Note The three parameters displayed in the Media Type column are as follows e Multimedia Voice e Video Quality Normal Voice Only CIF 352X288 High VGA 640x480 HD 1280x720 e Dominant Based Equal Presence 7 2 2 Creating a Conference To create a new conference 1 Click Create a new Conference The Create a new Conference window opens Create a new Conference Conference Media Type Multimedia Voice Only Video Quality Normal Bandwidth Allocation High Video Layout Type Equal Layout Dominant Based Max Shown Participants hr Meeting Room Number PIN Required Register Authenticate Participant PIN Leader PIN Leader Required Yes No VIP Participants Figure 7 4 New Conference Details 2 Select conference parameters as described in section 7 3 Conferencing Parameters 3 Click Save to save the entered information 39 Orion MCU User Manual 7 2 3 Other Conference Actions You can edit conferences delete conferences and open the Leader Dashboard to manage a conference from the Operations column of the Conference Settings window To edit a conference e Click Edit Then edit conference parameters as described in Conferencing Parameters To delete a conference e Click Delete Are you sure you want to delete the conference 111 Cancel To manage a conference e Click Leader Dashboa
25. adjust clock for daylight savings time 6 To have an NTP server sync the Orion MCU with other devices on the network select a server from the NTP list 7 To add a new server enter a new line to the server s list 8 To delete an existing server remove the line from the list If more than one NTP server appears in the list the first server in the list has the highest priority 9 Click Save Y 6 6 Maintenance The following maintenance actions can be performed e View System Status Provides the status of system components and general system information including CPU usage free and total memory e Restart the Application The software application restarts and all ongoing sessions are dropped e Hardware Reset Reboots hardware This process is a longer process taking around 3 minutes It is recommended to log out and re log into the system after a Hardware Reset 53 Orion MCU User Manual e Orion MCU Shutdown Enables graceful system shut down When shut down the server will completely power off e Start Diagnostic Trace System events are collected during a specified interval and saved creating a trace file for advanced diagnostics For more information please refer to section 6 6 1 below To perform system maintenance 1 Select System Settings gt Maintenance The Maintenance window opens ORION MCU SYSTEM SETTINGS CONFERENCES Welcome admin QJ About USER MANAGEMENT System Settings
26. ations Window The columns on this screen can be sorted in ascending or descending order by clicking on any of the column headers 29 Orion MCU User Manual Filtering the Displayed List The user is enabled to filter the displayed list using the toolbar at the top of the table refresh Filtering criterias are as follows e SIP URI Type a full SIP URI or a partial string of it e Contact Type a full Contact or a partial string of it Pressing on Refresh resets the filter and the original list re appears on the screen 6 5 3 Configuring Access Numbers An access number is a number which a participant dials to connect with the Orion MCU An IVVR directs the user to enter the conference number and the PIN code However access numbers are not mandatory since a participant can also join a conference by dialing directly the conference number A single Orion MCU supports multiple access numbers The access numbers are provisioned via the Orion MCU GUI as shown in this section If the number dialed by a participant does not match any of the provisioned access numbers or conference numbers the call is declined To configure access numbers 1 Select System Settings gt Access Numbers The Access Numbers window opens SYSTEM SETTINGS USER MANAGEMENT System Settings Access Numbers NETWORK SETTINGS Create a new Number SIP CONFIGURATION Number Register Status Video Quality Authenticate Operations ACCESS NUMBERS 50
27. bandwidth usage 2 24 Mbps Meeting informati EG MOrMaNON Total outgoing bandwidth usage 4 95 Mbps Conference number 100 Access Numbers Participants Layouts a nin Unmute All Participants Dominant Based Equal Presence Show Statistics Apply Chosen Layout to Conference Current Layout Figure 8 5 Conference Layouts One of two layouts can be chosen e Dominant based The dominant speaker s image is larger than the other participants images The dominant speaker is automatically defined by energetic voice detection e Equal Presence All the images are displayed equally The red border shows the chosen layout Click Apply Chosen Layout to Conference to select a layout 8 5 Show Statistics To view the conference statistics details click the Show Statistics button on the left side of the leader dashboard screen Figure 8 6 showing the statistics information of all the conference participants Rows Settings Auto Refresh Participant Tad Video Video Protocol Video Resolution Video Frame Rate Video Packet Loss Percentage Audio TX RX TX RX TX RX TX RX Audio Protocol G 711MU G 711MU G7221 32k G7221 32k G 711MU G 711MU G 711MU G 711MU G 711MU G 711MU Audio Rate Used in Kbps 64 64 32 32 64 64 64 64 64 64 Audio Packet Loss Percentage 0 0 0 0 0 0 0 0 0 0 Figure 8 6 Conference Statistics 47 Orion MCU User Manual Use the horizontal scroll bar to view all the participan s information
28. be nearby to switch off the power if necessary 56 Orion MCU User Manual Use only one hand when working with powered on electrical equipment This is to avoid making a complete circuit which will cause electrical shock Use extreme caution when using metal tools which can easily damage any electrical components or circuit boards they come into contact with Do not use mats designed to decrease static electrical discharge as protection from electrical shock Instead use rubber mats that have been specifically designed as electrical insulators The power supply power cords must include a grounding plug and must be plugged into grounded electrical outlets 11 3 2 General Safety Precautions Follow these rules to ensure general safety Keep the area around the system clean and free of clutter The system weighs approximately 10 Ibs 4 5 kg Place the chassis top cover and any system components that have been removed away from the system or on a table so that they won t accidentally be stepped on After accessing the inside of the system close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made S Orion MCU User Manual 12 Appendix B Rack Mounting The box your chassis was shipped in should include four mounting screws which you will need if you intend to install the system into a rack Choosing a Setup Location e Leave enough cleara
29. e participants from the conference e Modify the conference layout mode 8 2 Leader Login The leader logs into the Leader Dashboard by using the conference number as username and the leader PIN code as password as shown below in Figure 8 1 ORION MCU Username Password Figure 8 1 Leader Login 44 Orion MCU User Manual 8 3 Main Screen Figure 8 2 below shows the Leader Dashboard s main window ORION MCU ENE See Total incoming bandwidth usage 2 13 Mbps Meeting information SEE Total outgoing bandwidth usage 4 7 Mbps Conference number 100 Access Numbers 500 Participants Layouts 227 212 Invite Participants 211 Unmute All Participants 999 Show Statistics Figure 8 2 Leader Dashboard Main Window On the main screen of the leader dashboard the following items are displayed e Meeting Information Meeting information includes conference and access numbers e Total Bandwidth Total bandwidth usage of incoming and outgoing sessions updated every 5 seconds displayed at the top of the toolbar e Operational Buttons The following operational buttons appear at the left side of the Leader Dashboard window e Invite Participants Enables the leader to invite participants to join the conference e Mute Unmute All Participants e Show Statistics Displays the conference s detailed statistics information section 8 5 below e Toolbar which includes Participants and Lay
30. er 10 10 1 2 2012 SURF Communications Solutions Figure 6 8 Network Setting Window 3 Edit the network parameters as needed according to the following table Hostname String The name of the Orion MCU system in your network It s highly important to configure the Hostname as defined in the DNS of the LAN or the WAN where the Orion MCU is deployed Orion MCU is using the hostname value in SIP calls with emphsis on NAT Traversal scenarios Example orion1 orionmcu com IP Address IP address The Orion MCU system s IP Address Subnet Mask The Orion MCU system s subnet mask Default Gateway IP address The IP Address of the default gateway Preferred DNS IP address The IP Address of the preferred DNS Server Server Alternate DNS IP address The IP Address of the alternate DNS Server Server Table 6 1 Network Parameters Note DNS definition is highly important for system upgrades and SIP calls with domain names involved 4 To revert to the previous values click Revert 8 5 Click Save to save the configuration A message appears requesting confirmation to restart the system The changes are applied upon restarting the system 24 Orion MCU User Manual 6 5 2 SIP Configuration SIP parameters are configured in the SIP Configuration window as shown in Figure 6 9 below SYSTEM SETTINGS admin P About USER MANAGEMENT System Settings SIP Configuration NETWORK SETTINGS SIP Interface External Registrar
31. erences or 4 VGA or HD conferences with up to 25 participants between 5 to 12 are viewable at each time depending on the resolution The system can also support up to 20 concurrent voice conferences 4 2 System Physical Interface The system physical interface of Orion MCU includes panel based buttons LEDs and I O ports 4 2 1 Buttons There are two push buttons located on the front of the chassis a reset button and a power on off button D Reset The Reset button reboots the system Power The Power button is used to turn on and turn off the system Turning off the system eliminates the main power but maintains standby power In order to service the system the server should be shut down and the AC power cord should be 15 Orion MCU User Manual unplugged 4 2 2 LEDs The five control panel LEDs is located at the front of the chassis and provide information related to different system functions Overheat When this LED is on it indicates an overheat condition which may be caused by an obstruction to the airflow or because the room temperature is too high Check the airflow to the unit This LED will remain on as long as the indicated condition exists onl NIC2 Indicates network activity on LAN2 when flashing ea NIC1 Indicates network activity on LAN1 when flashing HDD Indicates hard drive activity when flashing 208 Power Indicates power is being supplied to the system This LED is illuminated
32. es this problem by providing near end NAT traversal as part of the Orion MCU The private IP addresses within the SDP are replaced by the NAT s public IP address and the clients receive SIP messages which include SDP with accessible public IP addresses providing session completion 9 4 2 Orion MCU Setting for Near End NAT Traversal In order to allow near end NAT Traversal in Orion MCU follow the below steps 1 Select System Settings gt SIP Configuration The below screen opens 52 Orion MCU User Manual SYSTEM SETTINGS USER MANAGEMENT System Settings SIP Configuration NETWORK SETTINGS SIP Interface External Registrar SIP CONFIGURATION Listening SIP Port Use External Registrar Yes ACCESS NUMBERS Block Direct Calls Registrar IP Domain Name 127 0 0 1 DATE amp TIME 2 3 Registrar Port 5060 MAINTENANCE Built in Registrar Proxy UPGRADE Enable Registrar Proxy Use REGISTER Authentication Yes Listening SIP Port Authentication Realm REGISTER Authentication Required Outbound Proxy Use Outbound Proxy SIP Users Add Users Show Users NAT Traversal MCU is behind NAT Figure 9 3 SIP Public IP Configuration Click Edit SIP settings become editable Check the Enable Registrar Proxy check box Enter a value for Listening SIP Port Check the MCU is behind NAT check box Se ee Enter a value for MCU Public IP Domain Name MCU Public IP Domain Name 19216725 or MCU Public IP
33. is manual provides detailed guidance on the use of the Orion MCU It includes a description of the product its functionality features configuration and operation Feedback The SURF Technical Support Center is at your service You may access Warranty Service through our Web Request Form by using the following link www orionmcu com support We are committed to constant and perpetual improvement Your input will greatly help us in our endeavor Orion MCU User Manual 2 Introduction 2 1 Functionality Orion MCU provides SIP based video audio conferencing services for SMBs and enterprises The product is a ready to use stand alone network appliance The Orion MCU s web based management system offers easy system configuration conference creation monitoring and conference control in real time 2 2 Main Capabilities Orion MCU offers the following capabilities SIP based Orion MCU is a SIP based conferencing system HD conferencing Orion offers wideband HD voice and HD video in resolutions of up to 720p Mixing A variety of conferencing devices are bridged by Orion s advanced audio video mixing and adapting capabilities Participants receive video and audio streams that are adapted to their device s media characteristics codecs rates frame size and resolution Video voice characteristics Voice codecs G711a G711u G729 G722 1 ILBC G723 Video codecs MPEG4 H263 H264 Video resolution Up to 720p
34. le enables only conference creation viewing and modification of conference information 6 4 1 Creating a New User To create a new user 1 Inthe System Settings gt User Management window click on Create a new User button The Create a new User window opens Create a new User Username Password Role Figure 6 4 Create a New User Window 21 Orion MCU User Manual 2 Enter a Username and a Password 3 Select a Role for the user 4 Click to add the new user to the system 6 4 2 Modifying User Information To modify user information 1 Inthe System Settings gt User Management window click Edit f inthe Operations column of the user to be edited The Edit User window opens Edit User Alvin Username Figure 6 5 Edit User Window 2 Modify the information as needed and click Save Y 6 4 3 Deleting a User To delete a user from the system e Inthe System Settings User Management window click Delete in the Operations column of the user to be removed 6 5 System Parameter Settings Before creating a conference the network and SIP parameters must be provisioned 6 5 1 Configuring Network Settings Network settings are configured in the Network Settings window as shown in Figure 6 6 below 22 Orion MCU User Manual O SYSTEM SETTINGS k our USER MANAGEMENT System Settings Network Settings NETWORK SETTINGS Name Value SIP CONFIGURATION MAC Addres
35. nce in front of the rack to enable you to open the front door completely 25 inches e Leave approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and ease of servicing e This product is for installation only in a Restricted Access Location dedicated equipment room service closet etc Rack Mounting Considerations Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature Tmra Reduced Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on over current protection and power supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Ground A reliable ground must be maintained at all times To ensure this the rack itself should be grounded Par
36. omponent at a time extracting two or more simultaneously may cause the rack to become unstable 11 2 Server Precautions Review the electrical and general safety precautions Determine the placement of each component in the rack before you install the rails Install the heaviest server components at the bottom of the rack first and then work up Use a regulating uninterruptible power supply UPS to protect the Orion MCU from power surges voltage spikes and to keep your system operating in case of a power failure To maintain proper cooling always keep the rack s front door and all panels and components on the components closed when not servicing 11 3 System Safety 11 3 1 Electrical Safety Precautions Basic electrical safety precautions should be followed to protect yourself from harm and the Orion MCU from damage Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off switch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system Do not work alone when working with high voltage components Power should always be disconnected from the system when removing or installing main system components When disconnecting power you should first shut down the system and then unplug the power cords When working around exposed electrical circuits another person who is familiar with the power off controls should
37. on Current version 2 1 0 7 SIP CONFIGURATION Start the upgrade ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 23 Starting the Upgrade Process 6 Click Start the Upgrade The upgrade starts ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status Upgrade in progress Current version 2 1 0 7 SIP CONFIGURATION The system is upgrading Please wait ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 24 Upgrade Starting 7 Did you select the Reboot option before the software download e If YES then the system reboots automatically e If NO then click the Reboot button which appears after the upgrade is complete ORION MCU SYSTEM SETTINGS ag aiia k About USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status Upgrade is finished Current version 2 1 0 7 SIP CONFIGURATION Reboot ACCESS NUMBERS DATE amp TIME MAINTENANCE UPGRADE Figure 6 25 Reboot Confirmation 36 Orion MCU User Manual 7 Conferences After system parameters have been provisioned conferences can be set up 7 1 Summary Select Conferences gt Summary to view the list of the existing active conferences CONFERENCES summary Conferences Summary CONFERENCE SETTINGS Meeting Room Number Start Time 08 08 2012 in 11 50 09 2012 SURF Communications Solutions Figure 7 1 Conferences List To see
38. on MCU serial port If no serial I O port is available on your computer use a USB adaptor Step 2 Login Use any Telnet software for example PulTy Enter the relevant input as shown in the PuTTY Configuration display below and press Open E Session Basic options for your PuTTY session Logging Specify the destination you want to connect to El Terminal i 9 Serial line COM10 Connection type Raw Telnet Rlogin CO SSH Serial Load save or delete a stored session orion Serial Default ae Telnet Close window on exit D Awas Never 689 Only on clean exit Figure 10 1 System Login Step 3 Emergency menu Enter the default user name and password admin admin to view the emergency menu Use the arrow keys and lt Enter gt to make your selection from the following options 1 Show the IP address of the system 2 Seta default IP address 3 Reset the password 4 Reboot the system 5 Logout 55 Orion MCU User Manual 11 Appendix A Precautions amp Safety 11 1 Rack Precautions Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them In a single rack installation stabilizers should be attached to the rack In multiple rack installations the racks should be coupled together Always make sure the rack is stable before extracting a component from the rack Extract only one c
39. onnectivity between conference participants in an enterprise network and participants on public networks is provided through Orion MCU Surf ORION MCU Public Internet Figure 3 4 Topology 4 Connectivity with External Networks All SIP Endpoints register with the PBX The PBX supports SIP Signaling The Orion MCU registers as an extension or is configured as a trunk in the PBX Endpoints can also connect via the external network Orion MCU provides Mixing Bridging Switching and signaling interoperability Voice only clients can also participate in a video conference making it a mixed Voice Video conference oe Ev a 12 Orion MCU User Manual 3 5 Topology 5 NAT Traversal Capabilities with Orion MCU As shown below in Figure 3 5 Orion MCU provides NAT Traversal capabilities The system may be located in a DMZ with a public or private IP address or in a LAN with a private address In the below topology the participants and Orion MCU are located in two separate remote LANs Public Internet o Figure 3 5 NAT Traversal Capabilities Endpoints can register with the Orion MCU SIP registrar or to the PBX Remote office LAN 1 can be connected to the Orion MCU using built in NAT Traversal capabilities Orion MCU provides mixing bridging switching signaling interoperability and NAT translation Voice only endpoints can also participate in a video conference making it a mixed voice video conference a dd 13
40. out options section 8 Participants screen provides the default display of the main screen e The list of the conference participants followed by icons Each participant in the list is followed by icons Each icon represents an information about the participant s state or and enables the user to toggle between the states by clicking on it 45 Orion MCU User Manual The icons and the state they represent are listed in Figure 8 3 below D Dominant participant i Call statistics Participant voice enabled Visible participant Remove participant Figure 8 4 shows a participant s call statistics information appears upon clicking on P Participant not Dominant Video only conference Voice only participant Participant voice muted Participant video disabled Figure 8 3 Leader Dashboard Icons Call statistics for 212 dt video Video Protocol Video Resolution Video Frame Rate Video Rate Used in Mbps Video Packet Loss Video Packet Loss Percentage Video Jitter Audio Audio Protocol Audio Rate Used in Kbps Audio Packet Loss Audio Packet Loss Percentage Audio Jitter Figure 8 4 Call Statistics 46 Auto Refresh RX Orion MCU User Manual 8 4 Layouts To set the conference layout mode click the Layouts tab on the main leader dashboard screen Figure 8 5 shows the current and the possible layouts ORION MCU admin Total incoming
41. rd 4 to open the Leader Dashboard See section 8 Leader Dashboard 7 3 Conferencing Parameters Conferencing parameters are listed in the below table Parameter Values Conference String The nickname of the conference Name Media Type Multimedia The type of conference to be defined Multimedia for Video conference Voice Only or Voice only for Voice conference Video Quality Normal The video quality of the conference ae Normal CIF 352X288 High VGA 640x480 HD 1280x720 and Voi Voice Only DIE Oy Bandwidth Low SURF recommends using Medium as a default value hence every Allocation Medium new conference room s Bandwidth Allocation parameter will be High configured as Medium If the bandwidth in the LAN or WAN where the Orion MCU in deployed is low please set the conference room s Bandwidth Allocation parameter to Low there are no bandwidth restrictions you may use High for enhanced video quality Video Layout Equal The type of the video conference layout Type Layout Dominant Based 40 Orion MCU User Manual Parameter Values Max Shown Number Up to 16 shown participants for equal based layout or up to 8 shown Participants participants for dominant based layout Meeting Room Number The meeting room conference can be accessed by direct dialing if it is Number registered Also used as username for the leader dashboard login PIN Required Yes
42. rect Connectivity SIP endpoints are registered with the Orion MCU internal SIP registrar or the PBX The PBX supports SIP Signaling The Orion MCU registers as an extension or is configured as a trunk in the PBX SIP endpoints can call through the PBX Orion MCU registrar or directly to the Orion MCU Orion MCU provides Mixing Bridging Switching and signaling interoperability SIP endpoints can also connect directly using direct dialing without registration Voice only clients can also participate in a video conference making it a mixed Voice Video conference 10 Orion MCU User Manual 3 3 Topology 3 Direct Interaction with Orion MCU As shown below in Figure 3 3 the participants interact directly with the Orion MCU via SIP to connect to a conference room The participants PIN numbers and access codes are pre provisioned through Orion s web based management system Surf ORION MCU Figure 3 3 Topology 3 Direct Interaction with Orion MCU Endpoints may be registered with the Orion MCU SIP registrar SIP endpoints can call through the Orion MCU registrar or directly to the Orion MCU without registration Orion MCU provides Mixing Bridging Switching and signaling interoperability Voice only endpoints can also participate in a video conference making it a mixed Voice Video conference oe 11 Orion MCU User Manual 3 4 Topology 4 Connectivity with External Networks As shown below in Figure 3 4 the c
43. s Block the access from the external IP network to the following ports e 22 ssh e 23 telnet e 80 http e 443 https You may let them remain open for internal administrative operations 9 3 2 Enabling SIP Sessions To enable SIP setup with other entities in the external network the firewall NAT router must be configured to allow incoming and outgoing SIP messages through UDP port 5060 and 5093 for SIP session signaling and TCP port 5061 for TLS 51 Orion MCU User Manual 9 3 3 RIP Traffic Ports Range The range of the UDP ports for the incoming and outgoing RTP packets need to remain open in the firewall NAT Orion MCU communicates through ports in the range 10000 20000 for video voice and content sharing The actual range can be restricted within the default one depending on number of conferences participants per conference conference type and Orion MCU s model you are using 9 4 NAT Traversal in Orion MCU 9 4 1 Near End NAT Traversal In a deployment scenario where Orion MCU is located behind a firewall and is configured with private IP address the signaling sent from the Orion MCU messeges will contain private IP addresses Unless the firewall provides VoIP NAT Traversal services sessions will not connect as the singling messeges will contain non routable addresses This issue is called Near End NAT traversal as the problem to be solved is near meaning the close firewall Orion MCU solv
44. s 00 25 90 69 E2 F2 ACCESS NUMBERS Type Static DATE amp TIME Hostname OrionA MAINTENANCE UPGRADE IP Address 10 10 4 119 Subnet Mask 255 255 0 0 Default Gateway 10 10 1 9 Preferred DNS Server 10 10 6 5 Alternate DNS Server 10 10 1 2 2012 SURF Communications Solutions Figure 6 6 Network Settings Window To configure network settings 1 Select System Settings gt Network Settings 2 Click Edit 2 Network parameters become editable E O RION MCU Ge VI 7 SYSTEM SETTINGS k About USER MANAGEMENT System Settings Network Settings NETWORK SETTINGS Name SIP CONFIGURATION DHCP ACCESS NUMBERS Hostname OrionA DATE amp TIME IP Address 10 10 4 119 MAINTENANCE Subnet Mask 255 255 0 0 UPGRADE Default Gateway 10 10 1 9 Preferred DNS Server 10 10 6 5 Alternate DNS Server 10 10 1 2 2012 SURF Communications Solutions Figure 6 7 Network Settings Editing Note If the DHCP parameter is selected then only the Hostname parameter can be edited All other network parameters are grayed out 23 Orion MCU User Manual ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Network Settings NETWORK SETTINGS Name SIP CONFIGURATION DHCP ACCESS NUMBERS Hostname OrionA DATE amp TIME IP Address 10 10 4 119 MAINTENANCE Subnet Mask 255 255 0 0 UPGRADE Default Gateway 10 10 1 9 Preferred DNS Server 10 10 6 5 Alternate DNS Serv
45. screen allowing the user to delete the file Only one trace file is allowed To provide a new trace file the existing file must be deleted Start Diagnostic Trace 120 sec Save Diagnostic Trace Delete Diagnostic Trace 6 Upgrade The system shall be upgraded as software upgrade becomes available To upgrade the system 1 Select System Settings gt Upgrade The Upgrade window opens ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS SIP CONFIGURATION URL update orionmcu com Version 2 1 0 7 Reboot Vi ACCESS NUMBERS Download DATE amp TIME MAINTENANCE UPGRADE Figure 6 22 Upgrade Window 2 Inthe URL text box type the Orion MCU s upgrade server s address update orionmcu com If DNS has not been set Network Settings section 6 5 1 use its IP address 23 23 229 203 3 In Version text box enter the version number to be downloaded will be supplied by Surf support upon the release of a GA version 4 After the upgrade is completed the system must reboot For an automatic reboot select Reboot Otherwise after the upgrade s completion the system shall reboot manually 5 Click Download After the software download is completed the Start the Upgrade button is displayed 35 Orion MCU User Manual ORION MCU SYSTEM SETTINGS mann k About USER MANAGEMENT System Settings Upgrade NETWORK SETTINGS Status The device is ready for upgrade with a new versi
46. the details of a conference e Click View Q Figure 7 2 details the selected conference information including state type and the list of participants including telephone number login time and role 37 Orion MCU User Manual Details of Conference Conference State Active Conference Type Multimedia Login Time Role 11 52 02 participant 11 53 03 participant Figure 7 2 Conference Details Click Leader Dashboard 4 to open the Leader Dashboard section 88 below and manage a conference 7 2 Conference Settings The parameters of an existing conference can be viewed or modified and new conferences can be created 7 2 1 Opening the Conference Settings Window To open the Conference Settings window e Select Conferences gt Conference Settings The list of the existing conferences is displayed OJRION MCU CONFERENCES SUMMARY Conferences Conference Settings Go CONFERENCE SETTINGS Create a new Conference Media Type Meeting Room Number VIP Participants Register Status Status meeting Voice Only Multimedia HD Dominant Multimedia High Rand D Dominant Multimedia HD HD_Room_Ziv Equal Multimedia High Normal Equal Multimedia Normal Equal 38 NOT Registered External registrar disabled NOT Registered NOT Registered NOT Registered NOT Registered g g am a4 x 4 2012 SURF Communications Solutions Orion MC
47. ticular attention should be given to power supply connections other than the direct connections to the branch circuit i e the use of power strips etc Rack Mounting Instructions This section provides information about installing the Orion MCU into a rack unit There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should also refer to the installation instructions that came with the rack unit you are using Orion MCU User Manual Installing the Chassis into a Rack Installing into a Telco Rack The compact design of the Orion MCU enables installation into a Telco rack without the use of rails The installation instructions are similar to the regular rack instructions Confirm that chassis includes the four mounting screws required to mount the chassis into a rack Align the thru holes of the chassis with the thru holes of the rack Insert the mounting screws into the thru holes in the front of the chassis and through the thru holes in the rack Figure 12 1 Installing Orion MCU into a Rack Figure 12 2 Installing Orion MCU into a Telco Rack 59 Orion MCU User Manual 13 Appendix C Technical Specification Dimensions 9 x 7 5 in 229 x 191 mm Chassis 1U Rackmountable Weight Gross Weight 10 Ibs 4 5 kg System Input Requirements AC Input Voltage 100 240 VAC auto range Rated Input Current 3A max Rated Input Frequency 50 to 60 Hz Power S
48. to conference Dial 100 Connected to conference Table 7 3 Dialing Information Registered on Orion MCU Conference Number 42 Orion MCU User Manual Participant is not registered Dialing PIN Operations and Prompts Option Code Access vV Dial 500 0Orion com Prompt Please enter your conference number followed by Number the key Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Alternative option Connecting without prompts Dial 5 00 100 1 Orion com Connected to conference Conference Dial 100 Orion com Prompt Please enter the conference PIN number followed Number by the key Dial 1 Connected to conference Access Dial 010 Orion com Prompt Please enter your conference number followed by Number the key Dial 100 Connected to conference Conference Dial 1OO Orion com Connected to conference Number Table 7 4 Dialing Information Not Registered 43 Orion MCU User Manual 8 Leader Dashboard 8 1 Leader s Capabilities The Leader Dashboard provides the following capabilities to the conference leader e Invite participants to join the conference e Modify the status of the participant from dominant to non dominant and vice versa e Make a participant visible invisible e Obtain call statistics 6 Mute Unmute all participants e View detailed conference parameters e Remov
49. uages by using the drop down menu on the top left side of the screen 19 Orion MCU User Manual 6 3 Main Menu The Main Menu window appears when the user has logged in This window is divided into two main categories a System Settings b Conferences Prior to conference creation system settings must be configured ORION MCU USER MANAGEMENT NETWORK SETTINGS SIP CONFIGURATION ACCESS NUMBERS DATE amp TIME MAINTENANCE JER UPGRADE 5 U R F Communication Solutions 2012 SURF Communications Solutions Figure 6 2 Main Menu Window Note To log out click the logout icon red at the top right of the screen Note To view Orion MCU component versions click About at the top right of the screen 20 Orion MCU User Manual 6 4 User Management The User Management window allows the administrator to create a new user update existing user information or remove a user from the system ORION MCU SYSTEM SETTINGS USER MANAGEMENT System Settings User Management NETWORK SETTINGS SIP CONFIGURATION User Role ACCESS NUMBERS admin DATE amp TIME MAINTENANCE Adam UPGRADE Andrew 2012 SURF Communications Solutions Figure 6 3 User Management Window The User field lists user names The Role field displays the capabilities of the user in the system The Role can be either admin or user e The admin role permits access to all system capabilities e The user ro
50. upply Rated Output Power 200W Part PWS 202 1H Rated Output Voltages 3 3V 8A 5V 8A 12V 16A 12V 0 5A 5Vsb 2A Operating Environment Operating Temperature 102 to 352 C 502 to 952 F Non operating Temperature 402 to 702 6 402 to 1589 F Operating Relative Humidity 8 to 90 non condensing Non operating Relative Humidity 5 to 95 non condensing Web based GUI Orion MCU web based GUI supports Internet Explorer 8 or newer Google Chrome 20 or newer Mozilla Firefox 14 or newer and Safari 5 or newer End of Document
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