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Galaxy 16m RAID Controller Installation and User Guide

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1. 15 Tenpecature within Gafe Fange lenpe sture within safe hange 2 within Sofe Ranac Screen The current specimens of voltage and temperature detected by controller will be displayed on screen and will be defined as normal or out of order 7 9 Viewing Event Logs on the Screen There may be a chance when errors occur and you may want to trace down the record to see what has happened to your system The controller s event log management will record all the events from power on it can record up to 1 000 events Powering off or resetting the controller will cause an automatic deletion of all the recorded event logs To view the events logs on screen choose from Main Menu View and Edit Event logs by pressing ENTER 87 Galaxy 16m User Guide din duich inskmllmeticn vieu snd edit Logical crives snd dib logical Yoli mes wien snd 1 Host luns wien snd acsl Crlwes vicu ond dibE Sesl charnels vieu and adilt Parameters vieu and edie Peripheral revires ayah em Fuine The controller can store up to 1000 event logs for use in modifying the configuration with reference to the present time on the upper left of the configuration screen and the time when the events occurred cun Jan C 02 57 17 eee once Status Clean IuEnt Lun 1021011 Gi ontraller Initialization Completed unm Jan Ps LFS ISTA U
2. af 202 Record of Settings 12 5 View and Edit Channels Med Feb 26 18 40 46 2003 ble 2GbRAID Cache Status Clean Main Menu gt Quick installation and edit Logical drives view and edit logical Volumes u1ew and edit Host luns view and edit Drives edit Scsi channels 3 Serial F RUTO Serial F AUTO Serial WA 2 GHz Serial 3 2 0 DRV RCC AUTO Serial Fi NAI Hz Serial I j Peer Perr errr Perret r eter etre rer eter eter tere eee er eet rere terete ieee rer er ren terre ee rere ee rere rere eee eer eee ra errr ees Primary Secondary Default Default Terminator Current Current Controller Controller Wide Diff Width Drive SCSI ID s SCSI ID s Enable Disable Parity Check View channel host ID WWN View device port name list WWPN 203 Galaxy 16m User Guide 12 6 View and Edit Configuration Parameters Cache Etatus Clesn Hain Tick installa ian view bodice Srp ee view m ait lezala alumnas view ami ect Hes lum g mul at real rire aching E ad ue rameters NET Diss Array Paraneters Redundant Gortroller ers Gontroller Porareters Table
3. 217 toG ING 2 pem c o 217 13 8 1 Power Supply Cooling Modules toe t Eee i eS 218 T28 Z ODS PANG entes A irn 223 f3 8 9 Controller T C MOUUIO itii I LEER eI e eo e nae b e ae o e o bud e nean 223 IEEE MM Replacement s 225 13 09 JOniVve Garner tei tub note tub E La de 226 19 9 Spare Parts and Ancillary eus c oodd em d e estates 227 A System Functions Upgrading Firmware 229 POM OO GRACING 229 viii Contents A 2 New Features Supported with Firmware 3 21 229 A 2 1 Background RS 232 Firmware Download 229 A 2 2 Redundant Controller Rolling Firmware Upgrade 229 A 2 3 Redundant Controller Firmware Sync version 229 Upgrading Firmware Using In band SCSI RAIDWatch Manager 230 A 3 1 Establish the In band SCSI Connection in RAIDWatch Manager 230 A 3 2 Upgrade both Boot Record and Firmware Binaries 230 A 3 3 Upgrade the Firmware Binary Only 231 A 4 Upgrading Firmware Using RS 232 Terminal Emulation
4. This option is available in the drive channel configuration menus of Fibre SATA based subsystems Default is AUTO and should work fine with most drives Changing this setting is not recommended unless some particular bus signal issues occur All SATA ATA based system connects only one drive per SATA ATA channel This helps to avoid single drive failure from affecting other drives The maximum mechanical performance of today s drives can reach around 30MB sec sustained read This is still far below the bandwidth of a drive channel bus Setting the SATA ATA bus speed to a lower value can get around some problems but will not become a bottleneck to system performance Mind that the SATA ATA speed is the maximum transfer rate of SATA ATA bus in that mode It does not mean the drive can actually carry out that amount of sustained read write performance For the performance of each drive model please refer to the documentation provided by drive manufacturer 115 Galaxy 16 User Guide 8 13 System Functions Cache status Main Pen Quick instslla ion wiew and it Logical crives vlew and edit Lagical Yolumes wlew and edit Host luns wlew and edit sesl Drives and edit Ges charnels wiew and edit ConF ae parame mrs view and edit rel devices Y v Mute beeper Pazzunrd Reset control l r contrs ler folntenarce
5. NER ee ae ws ee ag E 98 8 6 Partitioning a Logical Drive Logical Volume 100 8 7 Mapping Logical Volume to Host LUN sseeseee 101 8 8 Assigning Spare Drive Rebuild Settings 103 0 0 Adding Local Dato DIVE tuu cum 103 8 6 2 Adding Global Spare DIVE ne 104 8 9 Viewing and Editing Logical Drive and Drive Members 104 9 9 1 Deleting Logical DVE deut opens ada apu 105 8 9 2 Deleting a Partition of a Logical Drive 105 8 9 3 Assigning Logical Drive 106 GOA Rebuilding Logical DEVO nation tatit Ravel Desa andi SUME 106 8 9 5 Regenerating Logical Drive Parity 107 9 906 108 OO cee p NT 108 8 10 VIEWING and Editing Host LUNS pecus ice BS lente 109 8 10 1 Viewing or Deleting LUN Mappings 109 8 10 2 Edit Host ID WW N 11
6. Enter the desired password the column then press ENTER The next dialog box will display Re Enter Password Enter the password again to confirm and press ENTER The new password will now become the controller s password Providing the correct password is necessary when entering the Main Menu from the Initial screen 117 Galaxy 16m User Guide 118 8 13 5 Reset Controller 8 13 6 w leu wleu vleu wleu wlew wleu wv c Quick installstion wiew and edit eral devices vi Mute beeper ch Reset Cantraller T ain enu and edit Logical drives and edit logical Volume and edit Host luns and edit scsi Drives and edit Sesl channels snd edit pene ipaa un ange Passward To reset the controller without powering off the system move the cursor bar to Reset Controller then press ENTER Choose Yes in the dialog box that follows then press ENTER The controller will now reset as well as power off or re power on Shutdown Controller Before powering off the controller unwritten data may still reside in cache memory Use the Shutdown Controller function to flush the cache content Move the cursor bar to Shutdown Controller then press ENTER Choose Yes in the dialog box that follows then press ENTER The controller will now flush the cache memory WoL ew wl wl v lel yleu MEE Quick instal lat
7. ven Select an item for instance Trigger Thresholds for CPU Temperature Events Press ENTER list of selections will appear You can change the upper or lower threshold values Press ENTER to confirm ee Gach Status 2ean zin Quick Lnstallatian View ard cdit Leglcal drives vies ard edit caical Vo cmas vies amd edit Host View arm edit scal Orlves view mand edit 5cei channels UCTE TENET _ Tenperacu e Ra gse f on 199 Disable Evert clsable iage Evert c fault Inp t Tereerature Triaaer Threshold 94 A configuration window will prompt Enter any value within the safety range Value exceeding the safety range will be rejected by controller firmware _Trigger Temperature Threshold Out of Fange Follow the same method to modify other threshold parameters 175 Galaxy 16m User Guide 176 Redundant Controller Chapter 11 Redundant Controller 11 1 Operation Theory The proceeding discussions will focus on the theories and the firmware configuration of a redundant controller system For interfaces increasing demands on signal quality setting redundant controllers using the cabling method may not all work well Users who are familiar with the practice of redundant controller configuration please jump to section 11 3 on page 189 11 1 1 Setup Flowchart Both controllers Wet onwar 4 Qneachcontroller gt
8. nnns nhan nnns nans 109 8 103 J ass througb Commands sacs sentence dl untuk dde dicen 109 8 11 Viewing and Editing Drives xr Iced era ver od svo a 110 JM Scanning New DIVE T S M 110 dden yng DIVO e 111 8 11 3 Deleting Spare Drive Global Local Spare Drive 111 9 12 Viewing and Editing Channels e es oo SU neon mu co la aun 112 8 12 T Channel MOOG id esteso ix Wael seis e te 112 8 12 2 Viewing and Editing IDs Host Channel sss essen enne nnn nnns 113 8 12 3 Adding ID Primary Secondary Controller ID esses 113 WP MED oec ID fais gadis 114 8 12 5 Setting a Primary Controller SCSI ID Drive Channel sse 114 9 126 Data Rale PEE 115 O 1S System FUNCIONS xc A 116 813 1 IT Nor 116 0 19 2 GHANGES PASSWOIO x ESSEN aS 116 8 73 87 Changing the Password incu sedo Cra o ER er Port m abi acts 117 8 134 Setting a New JPassWOFQ et elec dte o bae e aro 117 0 19 9 CORITOlQOE So Eod i DN Ot ule Deoa
9. 128 9 4 LUN Filtering RAID Based Mapping 129 OAT Creating LON MASKS mtus cep 130 MUVNANGImeiist 131 9 4 3 Logical Unit to Host LUN Mapping 131 9 44 LUN Mask ID Range Configuration 133 945 Jer TY De Include OF EX CHIGC a 134 9 4 6 Access Mode Read Only or Read Write 134 9 47 Sample Configuration 135 10 Advanced Configuration 1 5 vUa eS UR Ve buo EU AN EOS 137 OS 4 EDINSON M UD Ut 137 10 1 1 Logical Drive EXPpan SiON MR ETT mI 137 10 1 2 Mode 1 Expansion Adding a Drive to a Logical Drive 138 10 1 3 Mode 2 Expansion Copy and Replace Drives with Drives of Larger Capacity 141 EXPpand Logical Pr n X 144 TOMO qexDalid Logical VOIULTIO 145 10 1 6 Example RAID Expansion in Windows 2000 Server 145 HOA Luis a O 151 102 T COn DAV Pm 151 10 2 2 SMART Self Monitoring Analysis and Reporting Technology 154 10
10. hl finds Slot view ee iau plana Segre s a Aburi clore Note With the precaution of untimely drive failure of yet another drive when configured as perpetual clone the spare drive will only stay mirrored to the source drive the drive with signs of failure but not replacing it until the source drive actually fails When the spare drive is mirroring the source drive any occurrence of drive failure when there is no other spare drives will force the spare drive to give up the mirrored data and resumed its original role it will become a spare drive again and start rebuilding the failed drive 5 Detect Clone Replace Function n Wiew and Edit Configuration Parameters Drive side Parameters Drive Predictable Failure Mode lt SMART gt choose Detect Clone Replace Assign at least one spare drive to the logical drive Either Local Spare Drive or Global Spare Drive When a drive a logical drive member detects the predictable drive failure the controller will clone the drive with a spare drive After the clone process is finished it will replace the source drive the drive which detects the predictable drive failure immediately The source drive will become a used drive and you may replace this drive with a new one If you want to see the progress of cloning press ESC to clear the not
11. Hess val 1 11 3 1 2 Creating Primary and Secondary ID 11 3 1 3 Enter View and Edit Channels Press ENTER and select the host or drive channel on which you wish to create Primary Secondary ID PIS ef Sy nll k Pet died EEJ 48 HHz view chip infarmation Data Rate Iama LIF chanse Mode __ View Channel Haat view Davies Bork Data Rata Enis infor The configuration change will only take effect after controller reset Assigning Logical Drives to the Secondary Controller A logical drive can be assigned to the Primary or Secondary controller By default logical drives will be automatically assigned to the Primary controller It can be assigned to the Secondary controller if the host computer is also connected to the Secondary controller 191 Galaxy 16m User Guide 192 Access View and Edit Logical Drives from Main Menu Create a logical drive by selecting members and then a selection box will appear on the screen Move cursor bar to Logical Drive Assignments and press ENTER if you want to assign logical drive to the Secondary controller RAID Size BRh Status LH FBE EI run 5 1 ian TERRE J 2113 Tore Drives d Redundant Cortrollar Logical Ordse mga gn to Secondary Controller BMS ES Tn Logical drive assignment can also be changed after a logical
12. IR l E M M I UL 23 232 KCKMOMUNG e X cp 23 20 0 CHASSIS ASEAN AT eile a E pe see d sed 24 2 4 Power Supply Cooling Module Installation cccccececceceseeeeeeeeeeeeeeseeseeeeaueeeeeseaeeeeeeaaeeeeesaeees 25 25 242 Power Supply Cooling Module Procedure sss 25 2 43 48V DC Power Supply Cooling Module Procedure sese 27 2 5 Controller Module Configurations nennen nennen nennen 32 2 9 1 dhtetnal LOOP SUCES UR AE 32 20 FC AL IMENICE e P 32 2 6 1 Connecting Multiple Enclosures scccccccssecceccsesseesensesesseaueeeessasssessaaaneessauesessaeesessanaes 32 2 7 Controller Module Installation 33 24 Pans rirerire a a a e E ARSA 33 Zl FOCUS PR e EET 34 2 8 Drive Enclosure Device Addressing 35 2 9 Drive Carrier Configuration 37 2 9 1 Planning and Configuring Your Installation sessi 37 2 10 Drive Carrier Installation 37 ZIT Pans PERO eO D iu Idam 37 2102 Procede UE 37 2103 JButmy Gatmer MOGOUIGS Rare nak taedet a eu edes dae niga deena ead ane
13. event before commenoing controller shutdow Yen T Advanced Configuration Select View and edit Peripheral Devices on the main menu and press ENTER Choose Set Peripheral Device Entry and Event Trigger Option by pressing ENTER The auto shutdown option displays Select a configurable time span between the detection of exceeded temperature and the controller s commencing an automatic shutdown 171 Galaxy 16m User Guide 10 5 Disk Array Parameters E Cacia ee Lee Pee ENEA t Main tek installation wiew dnd tapi Logd a ae view and edit logical Volumes View and edit Hast lura ida EA XN Select View and edit Configuration parameters on the Main Menu and press ENTER Choose Disk Array Parameters then press ENTER again The Disk Array Parameters menu will appear 10 5 1 Rebuild Priority 10 5 2 172 amp Main gt Quick installation View and edit Legical drives View and edit logical Volumes view and edit Host luns wer and LE S3 an Choose Rebuild Priority then press ENTER A list of the priority selections Low Normal Improved or High will appear Move the cursor bar to a selection then press ENTER Verification on Writes Errors may occur when a hard drive writes data In order to avoid the w
14. 511 t new partition 2 IGE 2 GE 5 Logical Drive 85125 bling drives capaci will rear AT eee ES Figure 10 2 Expansion by Adding Drive RAID levels supported RAID 0 3 and 5 The new partition must be mapped to a host LUN in order for the HBA host bus adapter to recognize its presence Adding New Drive to a Logical Drive First select from the Main Menu View and Edit Logical Drive and select a logical drive to add a new drive to The drive selected for adding should have a capacity no less than the original member drive If possible use drives of the same capacity because all drives in the array is treated as though they have the capacity of the smallest member drive in the logical array nee Cache fo e Sn o Press ENTER to select a logical drive and choose SCSI drives from the submenu Proceed with confirming the selection 139 Galaxy 16m User Guide 140 ses 1 grises alrite calza drive luulzal drive LTE CULwe lane droles 5 wxignrmentx D p list of available drives will appear Select more drive s to add to the target logical drive by pressing ENTER The selected drive will be indicated by asterisk mark scai drives
15. alrite minutes 1 J J Choose View and Edit Configuration Parameters Controller Parameters then press ENTER Select Password Validation Timeout and press ENTER Choose to enable a validation timeout from one minute to always check The always check timeout will disable any configuration change without entering the correct password 120 Terminal Operation 8 14 4 Controller Unique Identifier Mn Status Clean ain Menu Quick installation view and edit Logical drives view and edit agica alumes view edit Host luna view edit sesi Drives vieu edit Scsi channels wWiew edit Configuration p Enter any hex number between 0 and FFFFF for the unique identifier The value you enter MUST be different for each controller The Controller Unique Identifier is required for configuring every RAID controller The controller automatically notifies users to enter a unique identifier when the first logical drive is created in a dual controller system Enter a unique ID for any RAID controller no matter it is configured in a single or dual controller configuration The unique ID is necessary for the following 1 Acontroller specific identifier that helps controllers to identify its counterpart in a dual active configuration 2 The unique ID is generated into a Fibre channel WWN node name for controllers or RAID systems using Fibre channel host ports The n
16. en Sache desee utes diua Ue 89 9 21 Optimization MOOS cena vitet bh eeu esM Ee uem END 89 8 2 2 Optimization Mode and Stripe Size essei 91 8 2 3 Optimization for Random or Sequential sss esee 91 8 24 Write Back Write Through Cache Enable Disable 91 8 3 Viewing the Connected Drives i net eee vq eerie eee ca E 92 OA Creating a Logical DNVE 93 Galaxy 16m User Guide vi 84 1 Choosing RAID Level ipo Eo eet ae Bed bind a see 93 804 2 Choosing Member DiiveS si etie iode eo not ese EO eo ue a Paste aea sk eeu Feu dou ess 94 54 3 Logical Drive PrelerenGes seio uice re vidt i a Heim MEE 94 8 4 4 Maximum Drive Capacily e Eoo eese isset Poe eisai 94 GAS ASSION Spare DIVOS oe tem ir EE Eon ta n 94 84 60 Disk Reserved 5 ioco idee ee ee NR 95 8 4 7 JEOgICaLDHVOJASSIODITIGIIES so ise aseo Py EAE FRAU cS Ce IUE 95 GLO VIO sad iscritte ciated toten 95 DUO MOUO babet ont bate alia edu t nto oun ann dung a MU ees Nace diu fu 96 SID nca eb uiua eel er 96 9 5 Creating
17. Lule web Shary Lienzrzl Toot y bart Ture Disk Fie su en 5 B ie spare TE Free space 26 638 57 720 bres ec B GB apiid zh Hh 37512374 e ze n hh dive tc save dik spzce Alo Service to jade che dish for ost lic sezrching 10 2 Fault Prevention 10 2 1 10 2 1 1 With the maturity of technologies like SMART drive failures can be predictable to a certain degree Encountering drive bad block reassignments may be the most common one when a drive is about to fail In addition to the SMART related functions as will be discussed later in this section a system administrator can also choose to manually perform Clone Failing Drive to a drive which is about to fail System administrators can decide when to replace a drive showing symptoms of defects by a healthy drive A system administrator may also replace any drive at will even when a source drive is healthy Usually the Clone Failing Drive can be performed under the following conditions 1 Replacing drives about to fail either detected by SMART or notified by controller 2 Manually replacing and cloning drive data on any drive to a new drive Clone Failing Drive Unlike the similar functions combined with the SMART setting the Clone Failing Drive is a manual function There are two options for cloning a failing drive Replace After Clone and Perpetual Clone Re
18. 232 A 4 1 Establishing the Connection for the RS 232 Terminal Emulation 232 A 4 2 Upgrading both Boot Record and Firmware Binaries seen 232 A 4 3 Upgrading the Firmware Binary Only eese nennen nhanh nnn annes 233 B Event MESSAGES oue dte ti Cei a asa etis ces as evince vances alae LOL QUU ace dd 235 EVenbLIDIeX o tats andes enden dcs 235 Bett SGontoler EVED aaa eet den a eee oes 235 1 2 DnvesCSslchannel Drive ErtoF utt tt e ia vi A eee 236 Dil ivit letum Duobus EU t ga 238 B 14 General Target EVeniS ue ertt vea trea ates ieee arae Die etd 239 B2 Gros CM 241 Drive SCSI Channel Drive Error ccccccccccssseeecceeeeeeecseusececaueeeessaeceeecsuseeesseeueesesseseessaaees 243 Logical Dive Event scere 249 5 General Target Events sordist ai a a aa i aeaa a nenas 253 GOSS Y mi DE 263 m er 265 Galaxy 16m User Guide Preface Preface What is in this guide This user guide gives you step by step instructions on how to install configure and connect a Galaxy 16m RAID Contro
19. ee ee E ter Random let T Pies rrcu Keys Mowe Cages a it n qa EN Relresh Sorser Changing the setting to Optimization for Sequential I O or Optimization for Random I O should be performed only when no logical drive exists If the logical drive size is larger than 512GB only the optimization for sequential I O can be applied Write Back Write Through Cache Enable Disable Choose Caching Parameters then press ENTER Select Write Back Cache then press ENTER Enabled or Disabled will display the current setting with the Write Back caching Choose Yes in the dialog box that follows to confirm the setting 91 Galaxy 16m User Guide 92 Important 8 3 mir ation Logical cri s vlee ane edlt logical Volumes wiem mnc adit Hoat lune vir ane edit Drives view mnc adit Szal charmia Qwick Install vize snc edi The Write through mode is safer if your controller is not configured in a redundant pair and there is no battery backup Write back caching can dramatically improve write performance by caching the unfinished writes in memory and let them be committed to drives in a more efficient manner In the event of power failure a battery module can hold cached data for days In the event of controller failure data cached in the failed controller has an exact replica on its counterpart controller and therefore rema
20. 1 size tme Status Vendor ard Prosuet 10 E EI ET TET see wwc neue op oz woe p wea per ef 2 a se ena none new ux eee X Press ESC to proceed and the notification will prompt Lig 10 Lv BALD Size lhe 3 alus SIE 227 TEC rn eee Dobew Ie sLhowchlirnu Aad Drive bien B a e Press ESC again to cancel the notification prompt a status bar will indicate the percentage of progress aao ee Statin 3 Fc a llx Corel et ed 4 NONE Upon completion there will appear a confirming notification The capacity of the added drive will appear as an unused partition Important 10 1 3 Advanced Configuration Mot if ication LzZ18A1 SCSI Drive to logical Drive Completed Pain Fenu 2 Quick irztallati wien Am a L Tagine ar i wes view aim Laal Vol umes E T 1 E TSE HE ux 7 The added capacity will be included in the logical drive automatically meaning that you do not have to perform Expand Logical Drive later However if the logical drive has a
21. 207 12 9 RAID Security Password ccccccccccessececeeeseeeceeuseeecceseeecsasseeeeseauseesseugesecsegeeeessseeessaseneeees 208 13 Troubleshooting and Problem Solving 209 INST MEC erm 209 oo PME EINOIAUON LININQUONS e H 209 13 1 2 Initial Start up Problems eu e etate ees espe ausi taa eaae ee aT Ra eias 209 2 e M 210 13 2 1 Power Supply Cooling Module sisse eene nnne nnn nnn nnn nana 210 T322 OPS Panel Mr TER 211 ie Liu a 212 ox Mp os SINIT m 213 T94 MOUS Mem ET UU mS 213 Ovsem FAUS a 213 19 4 2 Power Supply Gooling Faulls te e ea etel tia 214 RE DUM COMMON Rr 214 10454 M Nri oeil is IE 215 EE herna eol NR 216 13 5 Drive Carrier Module F AUIS 22 2 torre Re et beste tan on e 216 19 51 Dummy Camer Modules 217 POLO GUO SIAL pecie a ac ad eode t oes E paie E ct tu aeu oa sete toes 217 13 6 Dealing with Hardware Faults Eee eee xata A ed x LU s cC RE DER Ra DR 217 13 7 Continuous Operation During Replacement
22. Choose the logical drive that has a failed member drive then press ENTER Choose Rebuild logical drive then press ENTER When prompted to Rebuild Logical Drive select Yes rebullding 14 Tome leted The rebuilding progress will be displayed on the screen When rebuilding has already started or the logical drive has been automatically rebuilt by a Local Spare Drive or Global Spare Drive choose Rebuild progress to view the rebuilding progress The Rebuild function will appear only when a logical drive with RAID level 1 3 or 5 has a failed drive member NRAID and RAID 0 configurations provide no data redundancy The different levels of rebuild priority will reserve different levels of controller resources to perform logical Drive Rebuild The default setting of the rebuild priority is LOW the Host I O access will have lower impact during the logical drive rebuilding process but the time needed to rebuild is longer than the other settings Changing the rebuild priority to a higher level will result in a shorter rebuilding time but will certainly increase the Host I O access response time The default setting LOW is recommended Regenerating Logical Drive Parity Applies to RAID 1 3 and 5 If no verifying method is applied to data writes this function can be performed every so often by user to ensure bad sectors will not cause data loss in the event of drive failure In a RAID unit data is striped across multiple mem
23. A list of the current LUN mapping will be displayed on the screen Move the cursor bar to the LUN mapping you wish to delete then press ENTER Select Yes to delete the LUN mapping or No to cancel Edit Host ID WWN Name List This is a specific item used for systems communicating over Fibre host loops Please refer to Chapter 9 Fibre Operation on page 125f or more details Pass through Commands 2 wick inttalla amp ion uleu and edit net drlurz Hurt Channa T inaro conten Tier Physical Tie iun 7h17 Ihuzirsl Iriya 11 Host Canne l z JH LLI E ENGNTE 11142564Y Hick gn H EIN He If you have primary and secondary controllers move the cursor to the controller for the device that you wish to map then press ENTER You will be prompted to map an ID to a physical drive Pass through Commands are only intended to perform maintenance functions for a drive or device on the drive side Do not perform any destructive commands to a disk drive i e any commands that write data 109 Galaxy 16m User Guide to a drive media This will result in inconsistent parity among drives included in a logical configuration of drives If a disk drive is a spare drive or a member of a logical drive such a destructive command may cause a data inconsistency When a drive device is mapped to a host ID so that Pass through Commands can be used the data on t
24. Choose System Functions in the Main Menu then press ENTER The System Functions menu will appear Move the cursor bar to an item then press ENTER 8 13 1 Mute Beeper 4 Main Menu 7 Quick Installatlon view and edit Logical drives view and edit logica alumes edit Hast luns v 1 eru edit acsi Drives uU Leu edit Sesi channels wiew and edit Conf iguration parameters view sod edit a devices When the controller s beeper has been activated choose Mute beeper then press ENTER Choose Yes and press ENTER in the next dialog box to turn the beeper off temporarily for the current event The beeper will still be activated on the next event 8 13 2 Change Password ain Menu Buick installation view and edit Logical drives view and edit loalcal Volumes and edit Host luns View and edit acsi Drives view sand edit Scsi chsnnels view and dlt Conf Parameters View sme enit arm devices m t aie Dld Faesunrd Cu 116 Important 8 13 3 8 13 4 Terminal Operation Use the controllers password to protect the array from unauthorized entry Once the controller s password has been set regardless of whether the RS 232 terminal interface or RAIDWatch Manager is used the user can only configure and monitor the RAID controller by providing the correct password The controller is able to verify the password when entering the Main Menu
25. sessi nnn nnn nnn xii a xiii cc aaie re ee RM xiii Rack System Precaution foc ae estas Ed Usque Ea P xvi ESD Precautions tut ibl LL ME M MIL SUE I xvii Data Seul E MM xvii Special Tools EQuiptile ibus ducite ioco etd efe toto ce See si iS eii iei xviii Related esses dd bares cared ds patos fut ti de xviii PROVISION ined aas ceto ius su xviii 1 M TR NI 1 T The Galaxy Tom Controller de ots oo ueste i 1 12 Thednclosure Gore Rroquet uota ee i e ed a bx 2 Enclosure Chassis 32540 as 2 22 POWSE ODI OM n pad good dose ebbe 3 153 THe Flugin MOGUICS auxit ae ob xenon nena wanton eo oda 4 1 3 1 Power Supply Cooling Module sisse nennen nennen nnn nnns nhanh nnns harness nans 4 fou ODOLdtOrs Fatlel nM MAMANS A M DE DE 6 1 3 9 Controller Input Output Module eei duse aaa prenne sedan 8 13 4 Suppored Configuration Tools bebo ped ov ee ria pas EMI E 10 1 325 VIVE Garner
26. Enable dant i o C aniroller Funioun P TD F amp Topaloglcad A Set Toth Create Pri amp Sec Ds A pem Frk amp aec IT s Reboot Controlkr Create Logical Drive drive chm nd uri usi chunnels LUN Mapping or LUN Mask Situp Reboot Comiroller Figure 11 1 Redundant Controller Configuration Flowchart 177 Galaxy 16m User Guide 11 1 2 11 1 2 1 178 Considerations with Physical Connection Fibre Controller The connection between controllers is flexible with the Fibre based controllers Integrators have many choices with the hardware link between controllers Tiediraied Comm Pal he t FI il Controller B Coniraller A External ports inte the loop LIRE mop Figure 11 2 Redundant Controller The basic configuration rules are 1 All channels should be connected to both controllers as shown in Figure 11 2 2 Toreduce the chance of downtime more than one hub or switch can be used to connect to host computer s for path redundancy Drive side dual loop is supported Host side dual loop requires the support of host management software 3 Forthe Fibre to Fibre controllers or RAID systems there are two options with the communications loops between controllers Dedicated Communications Loops Dedicated RCC The first option is choosing one or two Fibre loops as the dedicated
27. w wvakw Ea nos Peper araw eri ad ah M fura eed 1 Connect to the RAID system locally or from a remote host using RAIDWatch Manager While connected to the RAID system there will be icon s with IP address specified on the left of the menu screen Select by double clicking the icon of the RAID system which firmware is to be upgraded Select the controller icon and then select the RAID system to host bus usually appears as In band SCSI Double click the RAID to host bus to connect to the desired controller Choose the RAID view icon on the controller panel or the RAID view icon on the control bar The RAID view window will appear Choose Controller gt Download gt and click among the selections Download FW BR Firmware and Boot Record 2 Provide the boot record binary filename the RAIDWatch Manager will start to download the boot record binary to the controller 230 3 3 Upgrading Firmware After the boot record download is completed provide the firmware filename to the RAIDWatch Manager It will start to download the firmware to the controller Shutdown the system which is accessing the RAID then reset the controller in order to use the new downloaded firmware With firmware release 3 21 and above host 1 05 will not be interrupted by the download process Users may find a chance to stop host I O and reset the controller for new firmware
28. Loca Spare Orive BITE Ma NS obal spare drive scsi driwwe x slot Number 103 Galaxy 16m User Guide 104 8 8 2 8 9 Choose View and Edit Drives on the Main Menu press ENTER Move the cursor bar to a drive that is not assigned to a logical drive or as a spare drive usually indicated as a New Drive or None and then press ENTER Choose Add Local Spare Drive and press ENTER A list of available logical drives will be displayed on the screen Move the cursor bar to a logical drive then press ENTER The unassigned drive will be assigned to this logical drive as the Local Spare Drive When prompted to Add Local Spare Drive choose Yes to confirm The status of this drive will change to Standby Adding a Global Spare Drive A global spare replaces and is used to rebuild any failed drive in any of the logical drives of a RAID array izelHHl Sgsed amp 5 Stetws Pogo 1 0999 amp 2 T dive imntor albion Lasal apara dd Globs Drive nr pe Move cursor bar to the drive that is not assigned to a logical drive or as a spare drive usually indicated as a New Drive and then press ENTER Choose Add Global Spare Drive When prompted to Add Global Spare Drive choose Yes Viewing and Editing Logical Drive and Drive Members Choose View and Edit Logical Drives in the Main Menu The curren
29. 1 logical dri Ja tltlon logleal ve lna irzl drive Ham sd drive Em ciat ER EE Heslem Bvailable Crive Free ora IGE EMS Hzxlmum Cebve Expord Gopacibv MBt i E e IECIT Wr imu mal Ari lele 1 luujeal de is EI x eg eer rive Mam c erc rive do arms nt ru Upon completion you will be prompted by the notification message Advanced Configuration Expanding Hotiflestlon 2133 Expansion of Logical Drive Comaleted Press ESC to return to the previous menu screen The total capacity of logical drive has been expanded to 6 Gigabytes Oy Wu esecm Rene wee ariel e EE es 53 10 1 5 Expand Logical Volume To expand a logical volume expand logical drive member s in the logical volume and then perform Expand Logical Volume Cache Utetua Wiew lagical drive Delete Leglceal oluk Part ition volume When prompted by Expand Logical Volume Choose Yes to confirm and the process will be completed immediately 10 1 6 Example RAID Expansion in Windows 2000 Server Limitations When Using Windows 2000 1 Applies only to the Windows NT Server or Windows 2000 Server Disk Management which includes the Extend Volume Set function Windows NT Workstation does not support this feature The volume set expansion formats the new area without affecting existing fil
30. Assign Logical Unit Numbers LUNs to logical units logical drives logical volumes logical partitions Select a host channel ID and then select a LUN number Select a Host LUN and associate a logical unit with it 131 Galaxy 16m User Guide z Hain Mera 2 Bui dri boal balm vier and edit Gowical drives uire and Falinta AXHHH Wee TD ERA Hua Lus u 7060 T4 117 Min Inst ils HILL 3 D1 s u EK yr lm I u SESOEERE 0 When a logical unit is selected you may choose to Map Host LUN or Create Host Filter Entry If you select to map the logical unit directly to a host LUN without LUN masking the particular logical unit will be accessible for all host computers connected through the network LU LD Partition 5izaBcHB awe oo If you want the logical unit to be accessible for some host computers while inaccessible for some others choose Create Host Filter Entry More than one filter entry can be appended to a host LUN to compose amore complex mapping scheme LUN map is port name oriented You can choose to Add from current device list or Manual ly add host filter entry 3000 AIDS TEE 115 ap sess Hast Port List A AR PA CF AR Pressing ENTER on Add from current device list will bring forth a list of port names det
31. CO Title Cantroller The controller uses GMT Greenwich Mean Time 24 hours clock To change the clock to your local time zone enter the hours later than the Greenwich mean time following a plus sign For example enter 9 for Japanese time zone Date and Time Lonirolls Set LCD Title Cispleay Controller Logo validalion Always Slack Van EIE B Enter time and date in its numeric representatives in the following order month day hour minute and the year 122 Terminal Operation 8 15 Drive Information 8 15 1 View Drive Information Hed Feb 26 11 05 23 2003 Double 2CbRAID ERTETESFITEZNEUETT Slot Chl Status Vendor and Product IU M ON LINE SEAGATE ON LINE SEAGATE ST373453FC T Revision ESIE al Serial Number 211 7314 L Disk Capacity blocks 143374243 13453 73453FC 10097 20988 2 ON LINE SEAGATE 5 78887 2008 2 LINE SERGRTE 5 78087 200NB al ON LINE SEAGATE 5137345 From the View Edit Drives menu select the drive that the utility is to performed on then press ENTER Select View drive information then press ENTER 123 Galaxy 16 User Guide 124 9 1 9 2 Fibre Operation Chapter 9 Fibre Operation Overview Fibre channel is a device in term of RAID a data st
32. RAID 5 RAID 0 8GB 6GB CP Logical Drive 0 Logical Drive 1 Figure 11 3 Grouping Hard Drives As shown in Figure 11 3 choosing members to compose an array can be flexible You may divide a logical drive or logical volume into several partitions as diagrammed below or use the entire logical drive as a single partition with or without the support of one or several spare drives Partition 2Gb Zo MM js son 2 500 Partition 0 256Gb LE Partition 1 L Figure 11 4 Partitioning of Logical Units Logical Drive 0 uo ANE RAID 5 4h Logical Drive 1 e Each logical unit can be mapped to a host ID Primary or Secondary ID or the LUN numbers under host ID 180 Redundant Controller 11 1 3 2 System Drive Mapping Primary and Secondary IDs Host Channel When controllers are successfully combined the array capacity is available through host port IDs and these IDs are available as Primary or Secondary IDs Drive Channel Since all channels are strung between two controllers each channel is connected to two chip processors and each processor must occupy one channel ID In redundant mode both a Primary and a Secondary ID must be present on all drive channels Primary Secondary Relationship The Primary Secondary relationship between the controllers is automatically determined by firmware For some subsystem models the relationship is determined
33. The 4 bystander positions are 1m horizontal and 1 5m off the floor positioned front back left and right The unit under test will be measured on the floor Measured at 20 C 19 Rack mount 3EIA Units To fit 800mm depth Racks compliant with IEC 297 Back pressure not exceeding 5 pascals 0 5mm water gauge CE UL cUL EN55022 CISPR A FCC A Drive support See drive carrier specification Attachment e 1 FCAL loop of 16 drives e Passive Backplane with 1 Loop Resiliency Circuit Controller I O Module Host Port FC AL 2 SFP optical Expansion Port FC AL 1x SFP optical 17 Galaxy 16m User Guide 18 1 5 9 Controller I O Module Specification Speed 1 5Gb s internal to each drive 1Gb s or 2Gb s external host ports Creates connections to a single loop of 16 drives Mounting Rear single bays 3 and or 4 see Figure 1 3 Connectors Expansion Port 1 x SFP connector Host Port 2x SFP connector optical LC to LC cable Power Dissipation 5A 3 3V 1 5V RAID Levels supported 0 1 3 5 10 50 LED Functions hen ON this LED denotes the following status e Battery voltage is lower than 2 5V Battery temperature is abnormal normal 0 45 on charge state BBU is not present hen FLASHING the LED denotes BBU is under charging hen OFF the LED denotes BBU charge is done hen ON this LED denotes that running FC signal is good RJ45 Ethernet Connection Green LED1 S
34. x Enry ta Le _ J Ln WA Bp ORW Ene 7 Host D Herat All nwad Enty 1 TTO TH Te eek th TET Plrra pr Fnrlida cte X Hrzt crezz Pel eRe ty ED R Fasad and Write Eriry H LIT HI is JET t FRE tilu Lapa Aces Hoat Bled Lr D A czenn Entry 3 LUL LU LUA 7 11 Sadi Lape Aes lod Z Aezenn Wilke inle Eran T TH Ra TTA T2221 eke Tibr Tyne urin ln Sarees boy Figure 9 5 LUN Filtering Configuration Sample 1 Host HBA port name WWPN list Host A Ox F111 Host B Ox F112 Host C Ox F222 2 Controller Configuration Logical drives are LDO and LD1 LDO is partitioned into two PO and P1 Filter Entry LUN map list 135 Galaxy 16m User Guide 136 9 4 7 1 Configuration Procedure Create an entry list for the specific logical unit from View and Edit Host LUN Host Channel Create Host Filter Entry Select Host Channel ID and then select a configured logical unit a logical drive logical volume or one of its logical partitions to create the entry The entry submenu will appear Enter and modify the Host ID Host ID Mask Filter Type and Access Mode The exemplary entry list is shown below Please refer to Figure 9 5 above e Entry 1 LDO PO 1 0 0 111 Mask 0x FFFE Filter Type Include Access Mode R
35. 8 8 1 Terminal Operation SSS SSS ka Pertitlan Latics A prompt will display the mapping you wish to create Choose Yes to confirm the LUN mapping you selected The details in the confirm box reads partition 0 of logical volume 0 will map to LUN 0 of ID 0 on host channel 0 Continue to map other partitions to host LUNs With any of the Host ID LUN successfully associated with a logical capacity the No Host LUN message in the LCD screen will change to Ready If your controller has not been configured with a host channel and assigned with a channel ID please move on to section 8 12 on page 112 Assigning Spare Drive Rebuild Settings Adding Local Spare Drive A spare drive is a standby drive automatically initiated by controller firmware to replace and rebuild a failed drive A spare drive must have an equal or larger capacity than member drives A Local Spare Drive should have a capacity equal or larger than the members of the logical drive it is assigned to A global spare should have a capacity equal or larger than all physical drives used in an array Vmndor and Froduct li lot JU Pease Al dpsed LG By Al THER eT pR De AGATE OT Ae or ay ory View drive In laramstlan OH LIAL JE LAGALL fle OH LIER EAGATE MO dr ve Entry ID Lv KAID Siza HE7 FL TH M EF n i Seren 1 T
36. Temperature Detected _ C Event Type 1 Alert Warning Notification What What to Dof Terminal Event Type The detected CPU temperature is higher or lower than the preset thresholds Check the enclosure ventilation condition If necessary temperature thresholds can be modified to suit different working conditions 3f23 Peripheral Device ALERT Board 1 Temperature lt high low threshold Temperature Detected _ C Alert Warning Notification What 5 The detected main circuit board temperature is higher or lower than the preset thresholds What to Dof Terminal Event Type What Happens What to Dof Check the enclosure ventilation condition If necessary temperature thresholds can be modified to suit different working conditions 3F21 ALERT 5V Low Voltage Detected current_voltage Alert Warning Notification The detected main circuit board temperature is higher or lower than the preset thresholds Check the enclosure ventilation condition If necessary temperature thresholds can be modified to suit different working conditions 253 Galaxy 16m User Guide Terminal 3F22 Peripheral Device ALERT Controller FAN Not Present or Failure Detected Event Type Alert Warning Notification What This event refers to the cooling fan in front panel Check cable connection and see i
37. Alert Warning Notification What Happens What to Dof Terminal Event Type Press lt ESC gt to clear the message 3121 SES Current Sensor Vendor descriptor strings Device Unknown Status Alert Warning Notification What Happens What to Dof Terminal Event Type Press lt ESC gt to clear the message 3121 SES Current Sensor Vendor descriptor strings Device Not Available Alert Warning Notification What Happens What to Dof Press lt ESC gt to clear the message General Peripheral Device Terminal Event Type What Happens Event Messages 3121 Peripheral Device ALERT Power Supply Failure Detected Alert Warning Notification Power supply failure detected What to Dof Terminal Event Type What Happens What to Dof Terminal Event Type What 5 What to Dof Terminal Event Type Press lt ESC gt to clear the message 3122 Cooling Fan Not Installed Alert Warning Notification Press lt ESC gt to clear the message 3 22 Cooling Fan Failure Detected Alert Warning Notification Press lt ESC gt to clear the message 3f24 Elevated Temperature Alert Alert Warning Notification What 5 What to Dof Terminal Event Type Press lt ESC gt to clear the message 3 24
38. Disable RAID host FC ports will be independently connected RAID host hub speed select switches Force 1Gb s Force 2Gb s Auto Not Used Drive Addressing Mode Selection SOFT SELECT Select functions using the hardware switches Not Used Important Switch settings are only read at Power On Note When using host side multi pathing fail over software that does not dynamically discover of new data paths and no external switch is present Hub Mode will be required Hub Mode may also be required in alternative configurations Galaxy 16m User Guide 1 3 3 Controller Input Output Module The Galaxy 16m storage subsystem includes an enclosure with rear facing bays which houses two Loop Resiliency Circuit LRC I O modules with integrated Infortrend IFT 1728RMN SATA RAID controllers known as Controller modules see Figure 1 3 The controller supports RAID levels 0 1 3 5 10 and 50 The plug in I O modules have been designed for integration into a Galaxy 16m storage subsystem providing external FCAL cable interfacing with up to 16 SATA or PATA disk drives Processors housed on the I O modules provide enclosure management and interface to devices on the Backplane PSU Controller and Ops Panel to monitor internal functions The module incorporates the following LED indicators Table 1 2 Controller Module LEDs LED Functions Description Battery Fail When ON this LED denotes the follow
39. FL Name N A CO O1 W 00 of the drives cannot be detected Two or more drives failed in the logical drive Logical Drive Status Column 2 Initializing drives Adding drive s Expanding logical drive Logical Drive Status Column 3 Rebuilding the logical drive Regenerating array parity Logical drive status Stripe size Default 4kB 6 64kB 8kB 7 128kB 16kb 8 256kB 32kB 64kB 128kB 256kB Logical drive status Write Policy setting Write back Write through Total drive members in the logical drive Standby drives available for the logical drive This includes all the spare drives local spare global spare available for the logical drive Number of Failed drive member s in the logical drive Logical drive name user configurable 7 5 Logical Volume Status A ProW mews 84 Owe LuLrscor nter SE ec sc EXLT uLErit 50 oc Teer 7 6 Terminal Screen Messages LV Logical Volume number Logical Volume 0 of the Primary Controller 50 Logical Volume 0 of the Secondary Controller ID Logical Volume ID number controller random generated Size MB Capacity of the Logical Volume LD The number of Logical Drive s included in this Logical Volume Drive Status une dan 6 48 2802 Cache Status Clean enu aie amd d drives wiew and IC logical olumes dich ins d cdit view suit A umg iowa boh ise CAR S pel
40. Paridis 4 l JD Physies Drives Figure 9 3 Host LUN Mapping 129 Galaxy 16m User Guide 130 9 4 1 Creating LUN Masks User can configure the storage subsystem to appear as 32 LUNs per Fibre target ID Each LUN can be mapped with a storage unit a partition or the entire logical drive The configuration of logical units depends on host applications and how many drives and drive channels have been employed in the storage system The diagram below shows the idea of the virtual connection and the physical connection from host computers to drives There can be many host computers connected across a storage network and a system administrator may want to make each storage unit available for certain host systems while forbidden for some others p LUN Mask i k Q 1 LUND LUN Mask to LUNG allowing hosts to read write while forbidding Host D from accessing data Figure 9 4 LUN Mask The access control can also be implemented by filter drivers However comparing to the control by software access control based on controller LUN mapping can avoid overheads on server and the additional latency The LUN map combines Host ID in the Fibre case a 64 bit port name in the SCSI case the initiator ID with the list of attributes of a LUN map that originally only consisted of the channel target ID and the LUN number To create LUN masks s
41. View and Edit Configuration Parameters 120 View and Edit Host LUN 65 101 130 View and Edit Logical Drives 59 104 192 View and Edit Peripheral Devices 87 187 190 194 View and Edit SCSI Channels 112 188 191 View and Edit SCSI Drives 93 104 110 123 153 156 158 168 View and Edit SCSI ID 113 269 Galaxy 16m User Guide 270
42. that is called 4 nexus If there are I Os in the cache with 4 different nexus and another host I O comes with a nexus different than the four in the cache for example host A access ID 3 controller will return busy Mind that it is concurrent nexus if the cache is cleared up it will accept four different nexus again Many l Os can be accessed via the same nexus p A Map gurek installation Heda E Pein ome I ID L Lifts E at gru ra aT i LUTRCHE sg DTE fac Paneer p ar da m al pes ice Type ont bode Hed Ser img Cont gue E pt seem e mp omn antral ler P raseiers Coni emt Par ane 159 Galaxy 16m User Guide 160 10 3 1 1 10 3 1 2 From the Main Menu select View and Edit Configuration Parameters Host side Parameters then press ENTER Choose Max Number of Concurrent Host LUN Connection then press ENTER A list of available selections will appear Move the cursor bar to an item then press ENTER Choose Yes in the dialog box that follows to confirm the setting The default setting is 4 Number of Tags Reserved for each Host LUN Connection Each nexus has 32 the default setting tags reserved When the host computer is sending 8 of I O tags to the controller and the controller is too busy to process all the host might start to send less than 8 tags during ev
43. 5 1142 SMART CH ID Predictable Failure Detected Clone Failed Alert Warning Notification SMART errors detected and a spare is conducted to rebuild The cloning process is halted due to power interruption and some other reasons What to Dof Terminal 1101 SCSI Drive NOTICE Scan SCSI Drive Successful Event Type Alert Warning Notification What Happens Scanning a new drive from on a SCSI drive successful What to Dof Channel Warning Terminal Event Type What Happens What to Dof Terminal 113f ALERT Redundant Loop Connection Error Detected on ID Alert Warning Notification One of the dual loop members may have failed or been disconnected Make sure all channels are properly connected and topological configuration properly set Check the redundant fibre channel loop connection is right 113f SCSI Drive Channel ALERT SCSI Channel Failure Event Type Alert Warning Notification What 5 Specific drive channel may have failed or disconnected What to Dof Press lt ESC gt to clear the message 247 Galaxy 16m User Guide Terminal Event Type ALERT Fibre Channel Loop Failure Detected Alert Warning Notification What 5 Fibre channel loop failure is detected What to Dof Terminal Event Type Press lt
44. Block 6 Block 7 Block 8 Block 8 Figure 4 7 RAID 3 RAID 3 performs Block Striping with Dedicated Parity One drive member is dedicated to storing the parity data When a drive member fails the controller can recover regenerate the lost data of the failed drive from the dedicated parity drive 51 Galaxy 16m User Guide 4 3 7 RAID 5 4 4 4 4 1 52 Striping with Interspersed Parity Minimum 3 Disks required Logical Drive C Block 4 Physical Disks Striping non dedicated Parity E Block 6 Capacity N 1 Redundancy Yes Parity 1 2 Block 4 dd Block 5 Parity 7 8 Block 5 Block 6 Block 8 Block 8 Figure 4 8 RAIDS RAID 5 is similar to RAID 3 but the parity data is not stored in one dedicated hard drive Parity information is interspersed across the drive array In the event of a failure the controller can recover regenerate the lost data of the failed drive from the other surviving drives RAID 30 and RAID 50 are implemented as logical volumes please refer to the proceeding discussions for details Spare Drives Global and Local Spare Drive Figure 4 9 Local Dedicated Spare Local Spare Drive is a standby drive assigned to serve one specified logical drive When a member drive of this specified logical drive fails the Local Spare Drive becomes a member drive and automatically starts to rebuild Global Sp
45. Fault Tolerance on page 182 11 1 3 1 Logical Drive Logical Volume and Partitioning Listed below are the things you should know about before configuring a logical drive for a redundant controller system All configuration options are accessed through the Primary controller In redundant mode two controllers behave as one and there is no need to repeat the configuration on another controller Disk drive and array configuration processes are the same no matter using single or redundant controllers Using logical configurations of drives as base units system workload can be distributed to different controllers Logical units can be manually assigned to different controllers to facilitate the active active configuration There is no limitation on drive allocations The members of a logical drive do not have to come from the same drive channel Grouping drives from different drive channels helps reduce the chance of downtime by channel bus failure Each logical drive can be configured in a different RAID level and several logical drives can be striped across to compose a larger logical volume Each of the logical units logical drives logical volumes or one of their partitions can be made available on host ports through host LUN mapping Each of these associated host ID LUNs appears as a virtual hard drive 179 Galaxy 16m User Guide Drive Channel 0 Local Spare Global Drive of LD1 Spare Drive
46. Perpetual Clone Detect amp Clone Replace 3 Clone Failing Drive Manual function Replace After Clone Perpetual Clone 1 Rebuild Priority Low higher priority requires Low more system resource Normal Improved High 1 Verification on Write Disabled On LD Initialization On LD Rebuild On Normal Drive Writes 3 SDRAM ECC Disabled Enabled 1 Event Notification Reports to user interface and Over Dial out Modem inboard alarm Over SNMP Trap Over Java Based Management Software 1 System Events System default Upper and Lower event triggering thresholds configurable Optimization Mode 1 Write back Cache Enabled Disabled 1 Optimization for Random Sequential Either sequential for LD larger than Sequential 512MB and can not be changed Drive Parameters 1 Data Transfer Rate Auto 1Gb 2Gb RAID Planning Table 5 2 Controller Parameter Settings User Defined Parameters Alternate Settings 1 Maximum Queued I O 1 to 1024 Count 2 LUN s per Channel ID 8 Up to 32 1 Periodic Drive Check Disabled Enabled up to 30 seconds Time 1 Periodic SAF TE and SES Disabled to 60 seconds Device Check Time 1 Periodic Auto Detect Disabled 5 to 60 seconds Failure Drive Swap Check Time 1 Number of Host LUN 1 to 32 Connection 1 Tag per Host LUN 32 1 to 256 Connection 1 Parity Check Disabled Enabled Spin up Parameters 1 Motor Spin up Disa
47. RAID 1 mirrors the data stored in one hard drive to another RAID 1 can only be performed with two hard drives If there are more than two hard drives RAID 0 1 will be performed automatically 4 3 5 Important 4 3 6 Functional Description RAID 0 1 Disk Striping with Mirroring Physical Disks RAID 0 1 Logical Drive Striping Minimum A co Disks required um o Capacity Block3 Block 7 Redundancy Yes VIQR i2 d o 1 Mirror 2 8007 Cimon eee 5 7 6 Mirror 7 4 Gib Striping gt Figure 4 6 RAID 0 1 RAID 0 1 combines RAID 0 and RAID 1 Mirroring and Striping RAID 0 1 allows multiple drive failure because of the full redundancy of the hard drives If there are more than two hard drives assigned to perform RAID 1 RAID 0 1 will be performed automatically RAID 0 1 will not appear in the list of RAID levels supported by the controller If you wish to perform RAID 1 the controller will determine whether to perform RAID 1 or RAID 0 1 This will depend on the number of drives that has been selected for the logical drive RAID 3 Disk Striping with Dedicated Parity Disk RAID 3 Logical Drive Physical Disks 3 Yes Block 5
48. RAIDWatch s main programs can be stored on the reserved space Open a browser from your management computer and enter the controller IP address followed by grm htm as your URL e g http XX Xx xx xx grm htm to start the software Connect the RAID system Ethernet port to a local network Your management computer must have a valid network connection Create a reserved space on your array s For more details please refer to section 6 2 4 Configuring the Controller on page 75 Set up the related TCP IP configurations to enable the Ethernet port and the http service will be automatically activated FTP RAIDWatch program files to the controller IP address Open your browser to access the RAID system Enter the controller IP address followed by grm htm as your URL 73 Galaxy 16m User Guide 6 Itmaytake a while for the manager to start When started for the first time Java Applet will be loaded 7 Double click the Ethernet icon to start configuring your array 5 RAIDWatch Connect Oper view Help d Connection View cB IP XXX XXX XXX XXX gt EN FT 7250F Name N A ID 1048575 FW 3 31F 6 2 2 1 What is the Disk Reserved Space RAIDWatch and Reserved Space There is no need to install the RAIDWatch program to your management computer if you access the software using the controller Ethernet port In order to simplify the installation process system firmware already contains impor
49. UPS Power Failure Detected Alert Warning Notification What 5 What to Dof Controller Self Diagnostics Terminal Event Type What Happens Press lt ESC gt to clear the message 3fa3 CPU high low threshold Temperature Back to Non Critical Levels Critical Warning Notification CPU operating temperature back to non critical level What to Dof Press lt ESC gt to clear the message 259 Galaxy 16m User Guide Terminal 3fa3 Board lt high low gt Temperature Back To Non Critical Levels Event Type Critical Warning Notification What Happens Board temperature back to non critical level What to Do Press lt ESC gt to clear the message Terminal 3fa1 3 3V lt high low gt Voltage Back within Acceptable Limits Event Type Critical Warning Notification What 5 3 3V voltage source back within acceptable limits What to Do Press lt ESC gt to clear the message Terminal 3fa1 5V lt high low gt Voltage Back within Acceptable Limits Event Type Critical Warning Notification What 5 5V voltage source back within acceptable limits What to Do Press lt ESC gt to clear the message Terminal 3fa1 12V lt high low gt Voltage Back within Acceptable Limits Event Type Critical Warning Notification What Happens 12V voltage source back
50. physical IDs will be automatically assigned to drives In band Fibre Support SCSI Pass through commands are supported over host and drive loops just as they are over SCSI channels The in band Fibre protocol for packaging External Interface protocol commands responses is supported over host Fibre loops such as the RAIDWatch Manager Drive side S E S device identification monitoring and control are likewise supported over drive loops Redundant Controller Configuration Fibre channel is generally applied to storage configurations with topologies that aim to avoid loss of data by component failure To prevent loss of data by component failure all data path connections between host and drive should be configured into redundant pairs Active to Active Redundant Controller 1Gbit Models LUN Mapping Each host port should present either the primary or the secondary controller s LUNs LUNs can be assigned to either controller by assigning host IDs either to the primary or the secondary controller A host loop that has a primary ID is a primary loop a secondary ID secondary loop Failover Failback The primary loop serves the I O traffic directed to the primary controller and its pair loop serves that to the secondary controller In the unlikely event of controller failure a host side management software should be able to direct I O traffic to its pair loop if one of the redundant loops fails Should one controller fail the existing con
51. sessi nennen nnne nnns 179 1 Fault Toletano 182 TEZ Preparing CoDBITollers lados iacit et i toes tue DU eee 187 TI ReguremMment S erino Tes 187 1 27 EIOS dest HH e nueces ee 188 11 2 9 GConligurable Parameters bte p c arte 188 Teo GOMMGOUNALIOM NT 189 Torte Ermulatlol eate ocio etu e toto E bL SCAM LL erae 190 11 3 2 When and How ls the Failed Controller Replaced 193 12 pem Td 197 VIEW and DIVES s esconde LA ate 198 12 2 View and Edit Logical ennectbsecdsacecnixedenssactecicascncuanhdessaausanitacsevealaysddeaenteocseant 199 12 9 View and Edit HoSEEUNS 5 ont ii Ein sve na ati ede ei ente ede odii er tek o cance er petas 200 2 NIGW and EGIL DIVES 202 12 5 View and Edit he ao x epe due tao oido aorta aestas outs rises 203 12 6 View and Edit Configuration Parameters sssessssssssseseeeeenee enne 204 12 7 View and Edit Peripheral Devices nennen 206 12 8 Save NVRAM to Disk Restore from Disk
52. 12 5 Important Deleting an ID main Menu 7 Quick Ste Y Leu dit Logical drives amd edit oglcal Yolumes and edit Hast luna and edit scsi Drives acal channe LANCEA ost wide E ne ms B i EN CTI ID Delete Secondary Gontraller ESI ID 1 Tt alete LCranrcel ole Wide JL Un Lu uw uw gt Lu uw m Lu Lu Choose the SCSI ID you wish to delete Choose Delete Channel SCSI ID The dialog box Delete Primary Secondary Controller SCSI ID will appear Select Yes then press ENTER to confirm Every time you change a channel s SCSI ID you must reset the controller for the changes to take effect If only one controller exists you must set the Secondary Controller s SCSI ID to NA If a secondary controller exists you need to set a secondary SCSI ID on host and drive channels Multiple SCSI IDs can be applied to the Host and Drive channels At least a controller s SCSI ID has to present on the SCSI bus Setting a Primary Controller SCSI ID Drive Channel nan if Main EE LT ation Tice edit Logical drives aM rs BEA Terminator franc er Clack Loe trans er es and Balt tarpt parity check 2 Enasled whew chip Change Cantrsller 5651 ID 7 Ik iq iD 1 Choose a drive channel then press ENTER Choose Prima
53. 138 139 141 179 188 RAID levelO 97 RAID level 1 0 1 3 or5 59 RAID level 1 3 and 5 97 107 RAID level choosing 4 7 62 93 RAID levels xi 47 RAIDWatch Manage 117 Rebuild Logical Drive 107 rebuild priority 107 Rebuild progress 107 Redundant Array of Independent Disks 47 48 redundant configuration 95 Redundant Configuration Using Manual Setting 190 redundant controller xii 60 88 177 179 182 183 187 189 190 194 redundant controller configuration 127 redundant controllers 179 redundant data paths 62 redundant loops 127 redundant mode 70 113 114 115 Regenerating Logical Drive Parity 108 replace a failed unit 229 Replace After Clone 151 152 replacing a module 217 requirements configuration 125 requirements controller 187 requirements RAIDWatch 75 rescan disks command 148 Reset controller 118 190 restore NVRAM from disks 120 RJ45 Ethernet connector 10 RS 232 146 162 RS 232 cable 71 72 187 RS 232 firmware download 229 RS 232 Port Configuration 204 RS 232 ports 71 RS 232 terminal emulation 81 232 RS 232 terminal interface 117 SAF TE 69 205 SATA PATA Transition card 12 SATA disk drive 8 save NVRAM to disk 70 save NVRAM to disks 119 197 SCM I O module 223 SCSI channel 127 SCSI commands 162 SCSI drive 102 139 143 154 SCSI ID 109 114 159 188 SCSI Parameters 155 159 204 SCSI Pass through commands 127 secondary controller 60 99 101 114 115
54. 16m User Guide 2 5 Controller Module Configurations Important Please refer to section 2 9 for information on SATA drive configurations 2 5 1 Internal Loop Structures The Galaxy 16m enclosure is configured with one internal loop of 16 drives 2 6 FC AL Interface The Controller I O interface module provides dual FC AL SFP interface connections The Controller provides bi directional conversion between the Fibre Channel host side interface and the SATA drives The drives will not be presented to the Host until they are configured and mapped by the controller When Logical Arrays are configured and mapped each drive array appears as a single Fibre Channel drive in a single loop Note There are no external terminators required with Fibre Channel architecture and any drive may be hot plugged during operation 2 6 1 Connecting Multiple Enclosures Galaxy 16m enclosure expansion is achieved by connecting additional JBOD enclosures to the expansion port of the Galaxy 16m controllers Important Optical modules must be UL or other North American NRTL RECOGNISED COMPONENT must be approved by TUV or other European Product Safety test house and the laser in the module must comply with Laser Class 1 US 21 CFR J and EN 60825 1 If passive copper cables are connected the cable must not have a connection to the 3 3V supply pins 15 and 16 Expansion enclosures can be RA 1602 1216 JBD or any other approved JBOD enclosures No
55. 2 1x UnixWare 7 Solaris 2 5 x 2 6 connected either is okay All Undefined LUNs x86 and SPARC Linux connected enabled All Undefined LUNs Table 10 2 Peripheral Device Type Settings Device Type Setting Direct access Device 0 Sequential access Device 1 Processor Type 3 CD ROM Device 5 Scanner Device MO Device Storage Array Controller Device 163 Galaxy 16m User Guide 164 10 3 1 8 Table 10 2 Peripheral Device Type Settings Enclosure Services Device Cylinder Head Sector Mapping In the world of SCSI the drive capacity is decided by the number of blocks For some of the operating systems Sun Solaris etc the OS will read the capacity based on the cylinder head sector count of the drive For Sun Solaris the cylinder cannot exceed 65535 so user can choose cylinder lt 65535 the controller will automatically adjust the head sector count then the OS can read the correct drive capacity Please refer to the related documents provided with your operating system Cylinder Head Sector counts are selectable from the menu To avoid the difficulties with Sun Solaris configuration the recommended values in the table below can be used Table 10 3 Cylinder Head Sector Mapping under Sun Solaris Capacity Cylinder Head Sector 128 256 GB 256 512 GB Currently Solaris does not support drive capacity larger than 1 terabyte 10 3 1 9 Configuring Sector Ranges Head Ranges
56. 3 the module home by manually closing the latches see Figure 2 14 4 Aclick should be heard as the latch engages Figure 2 14 Installing a Controller I O Module 34 2 8 Warning Note Getting Started Drive Enclosure Device Addressing Each enclosure has 16 drive bays The SEL ID of each drive is determined by the device slot 0 15 in which it is installed and the address range setting which is set by means of the Enclosure ID switch on the Ops Panel shown in Figure 1 7 on page 6 at the rear of the enclosure The switch settings are shown in Table 2 2 Table 2 2 Ops Panel Switch Functions Default settings for Galaxy 16m Controller usage at 2Gb s Switch Number Recommended Setting Definition See Sw 11 0001 Not Used Hub Mode Select Enable RAID host FC ports will be linked together internally Off Disable RAID host FC ports will be independently connected Force 1Gb s Force 2Gb s Not Used RAID host hub speed select switches Not Used Drive Addressing Mode Selection SOFT SELECT Select functions using the hardware switches Not Used Notes 1 ON switch to the Left OFF switch to the Right 2 Switches 4 and 12 are Not Used 3 Modes 1 2 and 3 are Not Used Switches 9 and 10 should not be turned Off together damage may occur as a result When using host side multi pathing fail over software that does not dynamically discover new data paths and n
57. 51 MTBF 56 Multiple Target IDs 127 128 182 Mute beeper 116 Naming a logical drive 106 NRAID 49 95 97 107 137 Number of Tags Reserved for each Host LUN Connection 160 131 Operators Panel 2 6 Ops Panel 6 14 22 24 43 211 212 213 223 Ops PanelLEDs 44 211 Ops Panel Switch Functions 7 35 Out of Band Configuration 71 187 partitioning a logical drive 100 Partitioning a Logical Drive or Logical Volume 179 partitioning a logical volume 100 Partitioning al Logical Drive or Logical Volume 59 Password Validation Timeout 120 password changing 117 password setting new 117 PATA disk drive 8 PATA SATA disk drive 209 Periodic Drive Check Time 155 157 168 Peripheral Device Qualifier 162 peripheral device settings 161 Peripheral Device Type 161 Perpetual Clone 151 153 155 156 158 plug in module 2 21 Power Down 46 power failure 138 141 189 Power 43 power supply cord 25 40 218 227 267 Galaxy 16m User Guide 268 Power Supply Cooling 2 4 5 21 25 28 29 43 209 213 214 216 217 218 220 227 predict failure drive 155 Predictable Failure Test 156 primary controller 60 70 95 99 101 113 115 127 PSU LEDs 43 210 PSU voltage operating ranges 5 Quick installation 83 Rack mounting 2 rack mounting rail kit 23 24 227 RAID controller 117 RAID expansion 59 137 138 145 RAID Head 209 RAID level 48 51 56 59 61 63 83 93 95 97
58. 55 XYR P N XXXXX XXX Barcode to appear here C cmd us N Caution Label Do not operate with modules missing e A faulty Power Supply Cooling module must be replaced with a fully operational module within 24 hours If powered by multiple AC sources disconnect all supply power for complete isolation Disconnect power cord before removing module Input ratings for complete product Powered by multiple power sources High Pot Safety Ground Pass Coe Disconnect all supply power for complete isolation 100 120 200 240 V AC CAUTION See manual for correct supply cord details 7 35A 50 60Hz 0 7KVA PSU Warning Label Power Hazards The power connection should always be disconnected prior to removal of the Power Supply Cooling module from the enclosure A safe electrical earth connection must be provided to the power cord Check the grounding of the enclosure before applying power Provide a suitable power source with electrical overload protection to meet the requirements laid down in the technical specification Warning Do not remove covers from the PSU Danger of electric shock inside Return the PSU to your supplier for repair xiv Caution Important Warning Caution Preface PSU Safety Label Electric Shock Hazard Inside If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired Fibre Channel H
59. 8 4 9 8 4 10 Initialization Mode Maximum Orlwe Capacity Spare Drives Disk Reserved Space 256 MB Logical amp s51dgnmments Mrite Polle Def aultthrite Back J ftf line Initialize for Create Loglcal Drive T LTES Ma This sub menu allows you to set if the logical drive is immediately available If the online default mode is used data can be written onto it and you may continue with array configuration e g including the array into a logical volume before the array s initialization is completed Stripe Size 9999MB lvea pace r s3 ignment San eile bes Back On Line LI This option should only be changed by experienced engineers Setting to an incongruous value can severely drag the performance This option should only be changed when you can be sure of the performance gains it might bring you The default value is determined by controller Optimization Mode setting and the RAID level used for the array Press ESC to continue when all the preferences have been set Raid Lewel RAID Online SCSI Drives Maximum Drive Capacity isk Reserve perm POE SCS Drives Logical a Assignment Primary Controlle rite Po Det adl td ite Back TEE ode On Line Stripe Size Default Create Logical Drive 7 KCN Mo A confirm box will appear on the screen Verify all information in the box before choosing Yes to confirm
60. A particular extended LUN map can be setup with an attribute of Read Only in the event that certain hosts may need to read the data on the media but must not be allowed to change it In the degenerate case range only includes a single ID different hosts can be mapped with completely different logical drives logical volumes logical partitions even when they address the same channel target ID and LUN When completed with configuring LUN mask press ESC to map a logical unit to LUN Madin rni gt Quick ineksallatioan edm amil ibil Pang aad uiew and edit Lesacel Wy lumes Aap Lorical Iting FamL iL iini Channel SET Funr tinnz susten nl orention ein mbil bugs Multiple filter entries can be created for a Host ID LUN combination select the Host LUN again to enter the editing menu 134 Fibre Operation Henu gt Yuiel inzyztallarian wien eui ail Luyical de ive uice and cdit Loniral Us wien ono edit lock lune Uu Hnar L hannr MIL B ID B cIvin amp ru Contrall NE iHi 10 annt i n u it IRI Pinu iim uiew susten Iniarnstian edi anil Pug You may continue to add more entries to delete or edit the existing entries 9 4 7 Sample Configuration LUN Filtering Host RAID Controller Logical Lrbres wee gt Entre i a T Lun Host B LT Entry a 1 1
61. Clear Quick Lr an dar oglcel drives Vm n c Y a Lu 1 Controller d ID Peinary Controller ID TPelaary Canteen ler m Piaam af Canteen lar ID B 4 t Hcs Mame List eee rm 3 i mmm PETIT ECT EL 1 1 i 1 Pri Sec SCSI ID LUN Logical Drive Channel Controller Logical Volume Host ID WWN Name List 200 Record of Settings ache Soosi clean LUN Eva n Fartitian 4 RATD 2 mir tastallatior viwa ars mil banica air jv wa visu and mdit Volunas na ins Lm a El l HH Host Hzzh GHxFFE FFE FFEFFFFFFFFE Filter Include Iano Mare 1 Fe Meme Mol Sek s otem Infoarratian and edit Cwert loos Partition LV LD Host ID WWN Host ID WWN Partition 201 Galaxy 16m User Guide 12 4 View and Edit Drives pp E Lowmmu wi _ sp mep areae E e mamE TIF zona e SsTAND BY Zu HEME FERFI DRY PAIS HONE SED GEW Size MB Speed LG DRV Vendor amp Global Spare Product ID Local Spare LG alor i a ea r e F J r I ri E i LE e ome m E i
62. Cylinder Ranges ahe Sois Flean Guar Lime lad Count PS ser lost SCSI ID she n af Concurrent Anat Gennec inn c ar ris Figure 10 5 Select Sector Ranges Advanced Configuration fein gt Quick installation uw lcu leu Maximum Frered IO Cod TU LUNs per Fost 325I IL f Pinker oF Aast l LN Canaeetion Je d fo each Host LUH e Def 3S era humer of Tags Reserve Peripheral D Device LE Wont lauret ion Figure 10 6 Select Head Ranges Asin Menu dulck Lngtallazatiecn view wiszw Queued A sh pne Zo LL per aae ID Cgneurre E t LUn c 1 Def 4 Def 32 Cont 1 Rz ban Jus mr Foes for Device d Lips LI Sector Variable Haad Barges Variable zw Linders Cylinders Figure 10 7 Select Cylinder Ranges 10 3 2 Drive side Parameters Lace Status Ligan poko dn aen lud Jake LETS Che tary 68 seconds TIE Timecurt dg ek up Ed Tag eriodic fr a Ber Lodi fry s t hie eu F3 aegis Juto m Failure Drive Gees Check Time Dismsled Drivs tech Failure SMT Detazz Orly al Fibre Chance weal Loop Enabie
63. Drives j Volume o o rer Physical Drives Physical Drives Logical Drive Figure 4 15 Logical Volume O S A logical volume is a combination of RAID 0 Striping and other RAID levels Data written to a logical volume is first broken into smaller data segments and striped across different logical drives in a logical volume A logical volume can be divided into a maximum of eight partitions During normal operation the host sees a non partitioned logical volume or a partition of a partitioned logical volume as one single physical drive The benefits of using logical volumes include Expand the MTBF mean time between failure by using more redundancy drives spare drives Decrease the time to rebuild and reduce the chance of data loss caused by multiple drive failures happening at the same time Avoid the disastrous loss of data caused by channel bus failure with proper drive deployment Cost efficiency Functional Description As shown in Figure 4 16 numerous drives can be included in a logical drive and one of them is used for redundancy By grouping these drives into several logical drives and then into a logical volume chance of failing two drives in a logical unit is greatly reduced Each logical drive can have one or more local spares A failed drive can be immediately replaced by a local
64. Each controller saves an exact replica of the cache content on its counterpart In the event of controller or power failure the unfinished writes will be completed by the existing controller Battery Support Unfinished writes will be cached in memory in write back mode If power to the system is discontinued data stored in the cache memory will be lost Battery modules can support cache memory for a period of several days allowing the controller to keep the cached data When two controllers are operating in write back mode it is recommended to install a battery module to each controller Configuration Listed below are steps necessary for configuring a redundant controller system Configure separately each controller in the Autoconfig mode When two controllers are powered on later firmware will determine which is the Primary controller 189 Galaxy 16m User Guide 190 11 3 1 11 3 1 1 5 6 7 After the controller negotiation is completed the communications between controllers should be established Create both a Primary ID and a Secondary ID on every drive channel Reset controller for the configuration to take effect Create Logical drives logical volumes and assign each logical unit to the Primary or to the Secondary controller Proceed with Host LUN mapping After mapping each logical unit to a Primary or Secondary ID LUN on the host channel s the redundant controller configuration is complete Via Termi
65. Edit Configuration Parameters Drive side Parameters Drive Predictable Failure Mode lt SMART gt choose Detect Only Mn Hache Statue Lean S051 Hector spin Lp Uisablec S05 Reset zs Power Ua Disabled Msximur Coun Periodic Orlwe Cheel T me 10 secends Periodie So TE ard Sis MEG DE heck 5 zacendz Perinde Sura Net ert lure Hts Sup MAT d Tine hi nzhl ee i z E al FORET z eS Tua mrt mn rr Detect and Clnre BEzal5r Whenever drive predicts symptoms of predictable drive failure controller will issue an error message 157 Galaxy 16m User Guide 4 Detect Perpetual Clone Setting In Wiew and Edit Configuration Parameters Drive side Parameters Drive Predictable Failure Mode lt SMART gt choose Detect Perpetual Clone Assign at least one spare drive to the logical drive either Local Spare Drive or Global Spare Drive When a drive logical drive member detects the predictable drive failure the controller will clone the drive with a spare drive You may enter the View and Edit Drive menu and click on the spare drive either a local or a global one Choose from the menu items if you want to know about the status of the source drive the cloning progress or to abort cloning ID lze Speed 4 Stetus ard Praduzt IL 1 e mj NEU HE LATCH s
66. Figure 2 17 Installing an SATA Drive Carrier Module 3 Dummy Carrier Modules Any unused drive bays must be fitted with a dummy carrier module Engaging the Anti tamper Locks The anti tamper locks are fitted in the drive carrier handles and are accessed through the small cutout in the latch section of the handle Drives are supplied with the locks set in the locked position Activating the Locks Carefully insert the lock key provided into the cutout in the handle Locate the key into its socket Rotate the key in a clockwise direction until the indicator is visible in the aperture beside the key 39 Galaxy 16m User Guide Note 2 11 2 11 1 2 11 2 4 Caution 40 Indicator Aperture _ Locked Unlocked Figure 2 18 Activating the Anti tamper Lock Remove the key De activation is the reverse of this procedure that is Rotate the key in an anti clockwise direction until the indicator is no longer visible in the aperture beside the key A drive carrier cannot be installed if its anti tamper lock is activated outside the Enclosure Power Cord Connection Parts Check List Power cord to requisite local standards Procedure Attach the power cord to the Power Supply Cooling Modules Attach the power cord to the in line IEC connector in this cord Switch on each Power Supply Cooling Module The PSU Good and AC Fail LEDs on the PSUs indicate whether AC power is present The power connec
67. If the driver is not loaded the host computer will not be able to use the in band SCSI utility to communicate with the RAID controller This is often the case when users want to start configuring a RAID using management software from the host It will be necessary to configure the Peripheral Device Type setting for the host to communicate with the controller If the LUN 0 s only is selected only LUN O of the host ID will appear as a device with the user defined peripheral device type If all undefined LUNs is selected each LUN in that host ID will appear as a device with the user defined peripheral device type Different LUN applicability selections are available Device Type selection Device Qualifier Support Support Removable media LUN 0 s only All undefined LUNs Please refer to the table of peripheral device settings for details concerning various operating systems Peripheral Device Type For connection without a preset logical RAID unit to a host the in band SCSI protocol can be used for the host to see the RAID controller Please refer to Table 10 1 You will need to make adjustments in the following submenu Peripheral Device Type Peripheral Device Qualifier Device Support for Removable Media and LUN Application 161 Galaxy 16m User Guide clean eee ache Hain F euh imatalla ian viua View Quis 1252 S wiew LUNs per Ferm StS H EE D ol Consume EL bho b LUR
68. MOGUIO sioe eoe ique i 12 15 0 Dummy Carer Modules eae E v V een Pene MERO ME 13 t7 Blank MOQOUIOS iiit iei Cie Eb o D uma wt fori DR a Ped ia uad uade espe 13 TA Audible Alar MS icc NE T 13 1 5 Galaxy 16m Technical Specification sarkas a a aa rie a aaa ii 14 DMO O T E eee Le 14 TUN 0 ei etc bec et ke Eta c NT 15 1 5 9 ACFower 4530W ESI 15 404 48 DG Power d590W PSU toit pat sai inet aiu D 16 1 5 9 PSU Sarelv and EMO COmplianee 2 atiende onus evum ade 16 te 16 LIL T TT 16 1 9 0 SILC ACCS a 17 1 5 9 Controller Module Specification 18 1 5 10 Drive Carrier Module Specification 19 Galaxy 16m User Guide 1 5 11 SCSI Enclosure Services SES Support cccccssccccccsseecccnsusseccnaceesecsaausecensusseessasesessaaes 19 2 GOING RR M 21 AN ME siirere bleue qr orc PL EE 21 2 2 Planning Yout Installallol a rebua ier fruc a erani creen 21 2 2 1 Enclosure Bay Numbering Convention 22 2 9 Enclosure Installation Procedures CET CIE Uia Edd 23 29 Fre Regu leS
69. Panel Invalid Address LED Power On LED Enclosure ID Switch Alarm Mute Switch System Fault LED PSU Cooling Temperature Fault LED 2 Gb Link speed LED Hub Mode LED 211 Galaxy 16m User Guide Table 13 2 Ops Panel LED States Color Normal Status Fault Status Power On Enclosure Powered On System Fault System ESI Fault 2Gb Link Speed Indicates link speed On 2Gb Off 1Gb Hub Mode Indicates HO HO and H1 H1 Hubbed Green On Off Table 13 3Ops Panel LED Functionality Status BBU LED Controller Fault LED Ops Panel System Fault LED Battery LED Functions Power ON Fully Charged Power ON and Charging BBU Flashing BBU Voltage Below 2 5V Temperature Out of Range OFF OFF BBU Missing or Faulty ON ON Cache LED Functions Power ON Cache Empty Power ON Cache Dirty Power ON Multi Bit ECC Errors 13 3 Audible Alarm The Ops Panel also includes an Audible Alarm which indicates when a fault state is present The following conditions will activate the Audible Alarm Drive Fault e Fan Fault Voltage out of range Over temperature Thermal overrun e System fault 212 13 3 1 Audible Alarm Mute When the Audible Alarm sounds it may be muted by pressing the Alarm Mute push button Automatic muting will take place after two minutes if the mute switch is not manually operated The Alarm Mute push button is l
70. S m 2 P ata mam Pantilion NH ur ow d I partition fter expanding logical drive the additional capacity will appear az another partition Figure 10 1 Logical Drive Expansion RAID levels supported RAID 0 3 and 5 Expansion can be performed on logical drives or logical volumes under the following conditions 1 There is an unused capacity in a logical unit 2 Capacity is increased by using member drives of larger capacity please refer to section 10 1 3 Mode 2 Expansion Copy and Replace Drives with Drives of Larger Capacity on page 141 Data is recalculated and distributed to drive members or members of a logical volume On the completion of the process the added or the previously unused capacity will become a new partition The new partition must be made available through host LUN mapping in order for a host adapter to recognize its presence 10 1 2 Mode 1 Expansion Adding a Drive to a Logical Drive Use drives of the same capacity as that of the original drive members Once completed the added capacity will appear as another partition new partition Data is automatically re striped across the new and old members during the add drive process please refer to Figure 10 2 138 10 1 2 1 Advanced Configuration 2 GE IGE 2 GE a EU E TS BAL 2 Logical Drive 46 bt M cionis ns NM Add in Mew Drives Add Drives IGE IS
71. Safety Requirements Please refer to 2 4 3 1 48V DC PSU Safety Requirements on page 28 before proceeding with the following Removal procedures Switch off power at the PSU switch Remove all supply power by turning off the supply at the disconnect device located near to the equipment Remove the terminal block cover Disconnect the wires Replace the terminal block cover Squeeze the two latches on the PSU handle together and open the handle see Figure 13 5 to cam the Power Supply Cooling module out of the enclosure Grip the handle and withdraw the module see Figure 13 7 Troubleshooting Figure 13 5 Removing Inserting a 48V DC Power Supply Cooling Module 1 Figure 13 6 Removing Inserting a 48V DC Power Supply Cooling Module 2 221 Galaxy 16m User Guide 13 8 1 4 Warning Warning 1 Caution 2 Important 222 Figure 13 7 Removing Inserting 48V DC Power Supply Cooling Module 3 Installing a 48V DC Power Supply Cooling Module Installation of this PSU module should only be performed by qualified personnel Safety Requirements Please refer to 2 4 3 1 48V DC PSU Safety Requirements on page 28 before proceeding with the following Installation procedures Check for damage especially to the rear connector on the Power Supply Cooling module Handle the module carefully and avoid damaging the connector pins Do not install the module if any pins appear to be bent With the
72. The Enclosure Core Product 1 2 1 The Galaxy 16m Series RAID Controller design concept is based on a subsystem together with a set of plug in modules The Galaxy 16m subsystem as supplied comprises Chassis and Backplane with integral Operators Panel See Figure 1 10 Up to 16 Serial ATA SATA Drive Carrier modules See Figure 1 12 Parallel ATA PATA drives with appropriate transition cards for SATA PATA conversion Note The mixing of SATA and PATA drives in the same enclosure is not supported e Dummy drive carrier modules Two plug in Power Supply Cooling modules two variants are available AC 450W PSU see Figure 1 5 48V DC 450W PSU see Figure 1 6 Either one or two Serial ATA plug in LRC Input Output Modules with integrated Infortrend IFT 1728RMN SATA RAID controllers and 1 5Gb internal operating speed 2Gb external operating speed known as Controller modules See Figure 1 8 Enclosure Chassis The chassis consists of a sheet metal enclosure assembly containing a Backplane printed circuit board PCB and module runner system This chassis assembly also includes an integral Operators Ops Panel mounted at the rear The chassis assembly contains 16 drive bays at the front each of which accommodates a plug in drive carrier module The 16 drive bays are arranged in 4 rows of 4 drives At the rear the chassis assembly contains the integral ops panel module and four plug in module bays to house tw
73. Time function In View and Edit Configuration Parameters Drive side SCSI Parameters Periodic Drive Check Time choose a time interval 155 Galaxy 16m User Guide j dsin Us Dlag led l Piek Fores Laur Tiits cC 34pnnds wiew IG 18 dax 12 z bags 1 secon 2 Seconds zi serans 20 sacands fenundark Coders x bee ecco Maur ume 2 In Wiew and Edit Configuration Parameters Drive side Parameters Drive Predictable Failure Mode lt SMART gt choose one from Detect Only Detect Perpetual Clone and Detect Clone Replace Ss Sein Ws 1 ed view eG al Disabled mt 5 1l _ z2 LOTES Qr Emu dl rola lin Mar id xi1mum Teg Perladiz Erlve Check MN 1d seconds Periodic TE SEE Device Check Time 2 FPerladiz Auze Detect Fellure Prive See ES line a TBEBlyal ee ex EIE im nlscm 10 2 2 4 Examining Whether Your Drives Support SMART To see if your drive supports SMART follow the steps below 1 Enable SMART on the RAID controller 2 n View and Edit Drives choose one drive to test to Press ENTER on the drive a sub menu will appear 3 Notice that a new item Predictable Failu
74. Unexpected Sense Received 1116 CHL ID SCSI Drive ALERT Block Reassignment Failed 1117 ID SCSI Drive ALERT Block Successfully Reassigned 1118 ID SCSI Drive ALERT Aborted Command 1142 SMART CH ID Predictable Failure Detected TEST 1142 SMART CH ID Predictable Failure Detected 1142 SMART CH ID Predictable Failure Detected Starting Clone 1142 SMART CH ID Predictable Failure Detected Clone Failed 1101 SCSI Drive NOTICE Scan SCSI Drive Successful Channel Warning 113f ALERT Redundant Loop Connection Error Detected on ID _ 113f SCSI Drive Channel ALERT SCSI Channel Failure 113f ALERT Fibre Channel Loop Failure Detected 113f ALERT Redundant Loop for Chl Failure Detected 113f ALERT Redundant Path for 10 Expected but Not Found 113f 10 ALERT Redundant Path for Chl 10 Failure Detected Notification 113 NOTICE Fibre Channel Loop Connection Restored 10 NOTICE Redundant Path for Chl 10 Restored 237 Galaxy 16m User Guide 238 B 1 3 Logical Drive Event Alert 2101 LG lt NA Logical Drive Index gt Logical Drive ALERT CHL ID SCSI Drive Failure 2103 LG _ Logical Drive ALERT Rebuild Failed 2106 LG _ Logical Drive ALERT Add SCSI Drive Operation Failed Warning 2102 LG Logical Drive ALERT Initialization Failed 2104 LG Logical Drive ALER
75. aa aura ea lean 51 430 RAIDS HO 51 EE 52 AA Spare DEIVes 52 441 Global and Local Spare Drive wn RE Geri pene ec tubes n pM 52 2 ME REDUI te ea 54 AOT JAUTOTAU REDIO mise dia SUAM 54 02 Mandal RODUT br ot tea dun 55 45 3 Concurrent Rebuild in RAID OE T usos oe i ee a ie ie 56 4 6 Logical Volume Multi Level 56 S RAID PINNING ce NE III M a eee ke a 61 Del Gees qe NEL m Ut T T TTE 61 0 2 LIO ia acta a quae La Cin iate 64 52 gt Staring a RAID SYSIEM M 64 s MN Theory oO ee c E 65 59 1 Fibre channel CODDOCHVIL vais xcd o Renten be eats 65 5 3 2 Grouping Drives into an Array 66 5 3 3 Making Arrays Available to FIOSIS acus dera ce vaio a gato d Re Tul mea rei 67 54 T unable Parameters acr am dde faex v Rus 68 6 Out of Band via Serial Port amp Ethernet 71 MELIA Eie T TEENS 71 6 1 1 Starting RS232 Terminal Emula
76. afl tte member dives fave Been replaced execute tre oes TO OF fw Se capacity Figure 10 3 Expansion by Copy amp Replace 10 1 3 1 Copy and Replace Procedure Select from Main Menu View and Edit Logical Drives Select a target logical drive press ENTER and scroll down to choose copy and replace drive Press ENTER to proceed wleu 551 Cri wees Ce ete ogical drive Fartitia3 legieal drive legicel drive Mame legicel drive Bar Expanc ogical drive edd regenerate m v v v v v v The member drives belonging to the selected logical drive will be listed Select the member drive the source drive which you want to replace with a larger one 142 Advanced Configuration Yles x22 drives elete loajcal d Five eee re E Select one of the member drives as the source drive status indicated as ON LINE by pressing ENTER a table of available SCSI drives will prompt Select a new drive to copy the capacity of the source drive The channel number and ID number of both the Source Drive and the Destination Drive will be indicated in the confirming box ES status render EA Deis Chan 1 ae Cl iF 1 1 Copr and Peep lace Drive T Choose Yes to confirm and proceed EI ing Moti Lz1411 L35 D Lagleal Drlwae hOdTICE CHL 1 ID 3 S
77. drive is created Create a logical drive or choose an existing logical drive then press ENTER to see the logical drive menu Choose Logical Drive Assignments then press ENTER Choose Yes and press ENTER to confirm reassignment to the Secondary Controller Br E ui sesi eriw MR leai zai lor Tosi cal logical el Wechomw mrb CFuab n5l er J ivsm Le cnnery Geto lar 7 F HONE The reassignment is evident from the View and Edit Logical Drives screen 50 indicates that the logical drive is logical drive O assigned to the Secondary Controller 1 1 ed TOS EMEC Ree a e 1 1 Ul Le 71 1l eee 11 3 1 4 11 3 1 5 11 3 2 Redundant Controller Mapping a Logical Drive Logical Volume to the Host LUNs ain Quick Installatlen view and edit Losical drives view and edit Volumes Z i ntra i Choose host channel ID v 5 SI Pis rats Tm ogl view sy phosical 8081 Drive view anse Choose mapping to which logical unit weit ETE SEV Partition RATE Mapping optioin ezte Host Filter Entry Logic
78. drives can be tagged for inclusion by positioning the cursor bar on the drive and then pressing ENTER An asterisk mark will appear on the selected physical drive s To deselect the drive press ENTER again on the selected drive The mark will disappear Use Up and Down arrow keys to select more drives ii ia ia iji on Pare L E Dick Reserved Space 2255 Logical Drive amp ss5i1gnmenta Weite Policy DefsultfWrite Backt Initislize Mode On Line Stripe Size ODefsult After all member drives have been selected press ESC to continue with the next option A list of array options is displayed Maximum Drive Capacity 1 Qwallable Crive Drive 2 7995 As a rule a logical drive should be composed of drives with the same capacity A logical drive can only use the capacity of each drive up to the maximum capacity of the smallest drive Assign Spare Drives Fainga Delt y EET NE YN Terminal Operation You can add a spare drive from the list of unused drives The spare chosen here is a Local Spare Drive and will automatically replace any failed drive in the event of drive failure The controller will then rebuild data onto the replacement drive A
79. failed controller being replaced by a new one logical drives will be returned to the replacement controller in the original configuration With logical volume logical volumes can also be assigned to different controllers The only difference is that the Logical volumes will be considered as the base units for shifting the control during a controller failure 6 A logical volume with logical drives of different levels Multi level RAID systems 1 RAID 0 1 a standard feature of this RAID controller It has the benefits of RAID 1 high availability and RAID 0 enhanced I O performance through striping Simply choose multiple drives for a RAID 1 logical drive the RAID controller will implement RAID 0 1 automatically 2 RAID 3 0 a logical volume itself is a multi level RAID implementation A logical volume is composed of one or several logical drives with data striping RAID 0 A logical volume with several RAID 3 member logical drives can be considered as a RAID 3 0 or RAID 53 as defined in The RAID Book from The RAID Advisory Board 3 RAID 5 0 a logical volume with several RAID 5 member logical drives 5 1 RAID Planning Chapter 5 RAID Planning This chapter summarizes the procedures and provides some useful tools for first time configuration e Section 5 1 Considerations things you should know before setting up e Section 5 2 Configuring the Array the most common configuration procedure e Section 5 3
80. is reserved for de bugging Testing the failover functionality can be performed using the following methods Pulling out one of the controllers to simulate controller failure Pull out either the primary or the secondary controller An error message will display immediately with sounded alarm The existing controller takes over the workload within a second Clear all errors by pressing the ESC key You may now install the controller once removed after all activities have been taken over by the existing controller It may take a while for the controllers to finish re initialization and assuming their load Failover by Forcing controller failure Select View and Edit Peripheral Devices Set Peripheral Device Entry and Redundant Controller Primary Secondary Select Force Primary Secondary Controller Failure You may now pull out the controller you had just disabled I Os should be continued by the existing controller Continue the aforementioned procedure to complete the test This function should only be performed for testing the redundant controller functionality before any critical data is committed to drives Although the controller is designed to be hot swappable unpredictable failures may occur during the process i e improper handling of PCB boards while replacing the controller 11 3 2 2 11 3 2 3 11 3 2 4 Redundant Controller RCC Status Redundant Controller Communications Channel D5 Uriel Cache a
81. leone erre Mec 2 Hergpetusmi Clore Erlve F MEL LH 2 DRY regm occreen The controller will automatically start the cloning process by using the existing stand by Local Global Spare Drive to clone the source drive the target member drive with predicted error The cloning process will begin with a notification message iticstion Seer aw 153 Galaxy 16m User Guide You may also quit viewing the status bar by pressing ESC to return to the previous menu screen Select the drive indicated as CLONING by pressing ENTER Select Clone Failing Drive again to view the progress You may identify the source drive and choose to View clone progress or Abort clone if you happen to have selected the wrong drive q eplsce original with clone Delete slow You may press ESC to clear the notification message to see the SCSI drives status after the cloning process The source drive Channel 1 ID 5 remains as a member of logical drive 0 and the stand by drive Channel 1 ID 2 the dedicated Global Spare Drive has become a CLONE drive Vendar ard Prod act iD e a a i al z 217 ZDHE HOME HEH ORY z 317 ZEHH DRY 2 315 ZPHB HOKE HEH soc uti ocv 10 2 2 SMART Self Mon
82. local and National wiring regulations Wire Temperature Rating The supply wiring to the power supply terminal blocks must have a minimum temperature rating of 75 C Terminal Block Screw Torque The screws on the terminal block must be tightened to a torque of 2 4 Nm 21 in Ib Circuit Protection The building installation must provide overcurrent and short circuit protection in the non earthed supply conductor 28 2 4 3 2 2 4 3 3 Warning 1 Caution Getting Started USA and Canadian Safety Requirements Wiring Methods Wiring method must be code compliant in the field Wiring methods must be in accordance with the U S National Electric Code Article 300 Earthing This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment If this connection is made all of the following conditions must be met Ref UL60950 1 This equipment shall be connected directly to the dc supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode conductor is connected 2 This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same dc supply circuit and the earthing conductor and also the point of earthing of the dc system The dc system shall not be e
83. new drive then perform logical drive expansion to utilize the newly added capacity For information about RAID expansion please refer to Chapter 10 Advanced Configuration on page 137 To perform RAID expansion on a logical volume expand each member logical drive then perform RAID expansion on the logical volume Steps to expand a Logical Volume Expand each member logical drive Expand the logical volume 59 Galaxy 16m User Guide 60 3 Important Map the newly added capacity in the form of a new partition to a host LUN If a logical unit has already been partitioned and you wish to expand its capacity the added capacity will be appended to the last partition You will not be able to proceed with expansion using firmware version earlier than 3 27 when the unit already has 8 partitions Unless you move your data and merge two of the partitions you will be not allowed to expand your logical volume This is a precautionary limitation on logical unit expansion 5 Is there anything changed with logical volume Redundant Controller Without logical volume logical drives can be assigned to the primary controller or to the secondary controller The host I Os directed to a logical drive will be served by the controller to which this logical drive is assigned If a controller fails the host I Os originally assigned to the failed controller will be taken over by the existing controller When the controller fails back
84. replaced without interrupting the use of the system In addition each enclosure contains two Power Supply Cooling modules either of which can maintain power and cooling to the subsystem while the other is replaced Replacing a Module Whenever replacing a module NEVER leave an EMPTY bay in the rear of the enclosure obtain a replacement before removing the problem part Please refer to Chapter 2 Getting Started for information on the initial installation of the plug in modules in the Galaxy 16m enclosure 217 Galaxy 16m User Guide Warning 13 8 1 Warning 13 8 1 1 Warning 13 8 1 2 1 Caution 2 Important Note 218 Observe all conventional ESD precautions when handling Galaxy 16m modules and components Avoid contact with Backplane components and module connectors etc Power Supply Cooling Modules Do not remove covers from the Power Supply Cooling PSU module Danger of electric shock inside Return the PSU to your supplier for repair Removing an AC Power Supply Cooling Module Do not remove the faulty Power Supply Cooling module unless you have a replacement unit of the correct type ready for insertion If a power supply unit or its fan is faulty you must replace the whole Power Supply Cooling module As there should always be two power supply units installed you can continue working while replacing the faulty module Make sure you identify the faulty Power Supply Cooling module correct
85. spare reducing the risk of losing data if another should fail soon afterwards Pore ese SS ee eS ee Se ee ee am Hn lee RAID 5 Logical Drive 24 drives 1 redundancy drive Configuration A One logical drive with all 24 drives Figure 4 16 Logical Drive Composed of 24 Drives As shown in Figure 4 16 Configuration A is a RAID 5 logical drive composed of 24 physical drives Configuration B Figure 4 17 is a logical volume composed of four RAID 5 logical drives E ge RADE J Logical wm Volume E pho Logical Volume 24 drives 4 redundancy drives ONSE eoe RAIDE Logical Configuration B One logical volume with 4 logical drives Figure 4 17 Logical Volume with 4 Logical Drives Configuration B can help to reduce the chance of encountering points of failure Higher Redundancy Configuration A has one dedicated spare while Configuration B allows the configuration of four spares In Configuration B chance for failing two drives in a logical drive together is significantly reduced than in Configuration A The total of drive capacity is comparatively smaller for the use of spares of Galaxy 16m User Guide 58 Less Rebuild Ti
86. strings Device Not installed 239 Galaxy 16m User Guide 240 3124 SES C UPS _ Vendor descriptor strings Device Unknown Status 3124 SES UPS Vendor descriptor strings Device Not Available gt 3121 SES C Voltage sensor Vendor descriptor strings Device Not Supported 3121 SES C Voltage sensor Vendor descriptor strings Device Not installed 3121 SES C Voltage sensor Vendor descriptor strings Device Unknown Status 3121 SES C Voltage sensor Vendor descriptor strings Device Not Available gt 3121 SES C Current sensor _ Vendor descriptor strings Device Not Supported 3121 SES C Current sensor Vendor descriptor strings Device Not installed 3121 SES C Current sensor Vendor descriptor strings Device Unknown Status 3121 SES C Current sensor Vendor descriptor strings Device Not Available gt General Peripheral Device 3121 Peripheral Device ALERT Power Supply Failure Detected 3122 Cooling Fan Not Installed 3122 Cooling Fan Failure Detected 3124 Elevated Temperature Alert 3124 UPS Power Failure Detected Notification SES Devices 3121 SES C Power Supply Power Supply Failure Detected 322 SES C Cooling element Cooling Fan Not Installed 322 SES C Cooling element Cooling Fan Failure Detected 3123 SES C Temperature Sensor Elevated Temperature Alert 3124 SES C UPS U
87. to take effect Upgrade the Firmware Binary Only RIS IER 3191 1 Heisse du cR TI seinen Pa dont DA Daggedsd Dam Crepkdq TEM Connect to the RAID system locally or from a remote host using RAIDWatch Manager While connected to the RAID system there will be icon s with IP address specified on the left of the menu screen Select by double clicking the icon of the RAID system which firmware is to be upgraded Select the controller icon and then select the RAID system to host bus usually appears as In band SCSI or PCI bus Double click the RAID to host bus to connect to the desired controller Choose the RAID view icon on the controller panel The RAID view window will appear Choose Controller gt Download gt and click among the selections Download FW Firmware If both boot record and firmware are desired to upgrade choose Download Firmware Provide the firmware filename to the RAIDWatch Manager It will start to download the firmware to the controller Shutdown the system which is accessing the RAID then reset the controller in order to use the new downloaded firmware 231 Galaxy 16m User Guide A 4 Upgrading Firmware Using RS 232 A 4 1 A 4 2 232 Terminal Emulation The firmware can be downlo
88. to adjust the controller to your demands 6 Optimization Vor and Mall lam onal Configuration aching peloton ura aber P urgan uler i Reset Controller Figure 5 1 Optimization Setting You should select an optimization scheme best suited to your applications before configuring a RAID array Once the optimization mode is selected it will be applied to all arrays in the system Two options are available Sequential I Os and Random 1 05 You may refer to section 8 2 Caching Parameters on page 89 for the stripe size variables and its relations with RAID levels Numerous controller parameters are tuned for each optimization mode Although stripe size can be adjusted on a per logical drive basis users are not encouraged to make a change to the default values For example smaller stripe sizes are ideal for I Os that are transaction based and randomly accessed However using the wrong stripe size can cause problems When an array of the 4 stripe size receives files of 128KB size each drive will have to write many more times to store data fragments of the size of 4 RAID Planning Unlike the previous firmware versions controller optimization mode can be changed without changing the array stripe size The default values in optimization modes guarantee the optimal performance for most applications Please refer to Table 5 2 on page 68 for all the controller parameters that are related to system performanc
89. to float charging or discharge conditions from 48V DC to 72V DC If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired Equipment Location The rear of this Equipment in particular the supply terminals and wiring to the terminals on the power supply must only be located in a RESTRICTED ACCESS LOCATION where both of the following apply Ref UL60950 access can only be gained by SERVICE PERSONNEL or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken and XV Galaxy 16m User Guide access is through the use of a TOOL or lock and key or other means of security and is controlled by the authority responsible for the location Disconnect Device The wiring installation must provide a disconnect device close to the product Wiring Must be connected in accordance with the local and National wiring regulations Wire Temperature Rating The supply wiring to the power supply terminal blocks must have a minimum temperature rating of 75 C mu Circuit Protection The building installation must provide overcurrent and short circuit protection in the non earthed supply conductor 48V DC PSU USA and Canadian Safety Requirements Wiring Methods Wiring method must be code compliant in the field Wiring methods must be in accordance with the U S National Electric Code A
90. view and edit lagicsal Volumes vieu and edit Host luns wiew ang edit scsi Drives wigw and edit Sesi channels view and edit pam een Parameters view and edit Peripheral devices Deownlosd Firmware Advanced Maintenance Functions Save To Disks Lent Ma v mum Choose Yes to confirm A prompt will inform you that NVRAM information has been successfully saved 119 Galaxy 16m User Guide 8 14 3 Restore NVRAM from Disks When you want to restore your NVRAM information from what you previously saved onto disk use this function to restore the configuration information From the Main Menu choose system functions Use arrow keys to scroll down and select controller maintenance restore NVRAM from disks and then press ENTER Main Menu Quick installatian view and edit Lagical driwes view and edit lagical Vaolume view and edit Hast luna WVlew and edit sesl Drives wylew and edit Sesl channels vWlew and edit Aone Laur d parameters and Peripheral devices tram Restore MYRAM From Dlaks 7 Yes Sav ovesm to Press Yes to confirm A prompt will notify you that the controller NVRAM data has been successfully restored from disks 8 14 3 1 Password Validation Timeout nnn ache stats Clean Mein Mena 1 Lnosts lstion View an enir Loal cat dr WES viu and edit olmez vicu and edit Hest Lana
91. view snd edit logics olume view d edit Hast luns v icu edit scsl Drives wig eu 5251 channels Ll Redundant Controller Communication Channel Fibre Cantrsl ler RZ z 47 Dizablad Leche Synchranizstion on Lens 2Creen If your redundant controller system is not operating with Write back caching you may disable the synchronized cache communications Your system can be spared of the efforts mirroring and transferring data between partner controllers This tremendously increases array performance in the redundant controller configuration 196 Record of Settings Chapter 12 Record of Settings In addition to saving the configuration data in NVRAM to disk keeping a hard copy of the controller configuration is also recommended This will speed the recreation of the RAID in the event of a disaster The following tables are provided as a model for recording the configuration data As a general rule the configuration data in the NVRAM should be saved to disk or as a file whenever a configuration change is made see section 8 14 on page 119 197 Galaxy 16m User Guide 12 1 View and Edit Logical Drives Disk reserved Size MB 198 Record of Settings 12 2 View and Edit Logical Volumes Cache Utetua Clear 199 Galaxy 16m User Guide 12 3 View and Edit Host LUNs Cevhe Slalue
92. will fall exactly within the ID range for the port name ID AND d with mask equals the basic ID AND d with mask 133 Galaxy 16m User Guide 9 4 5 Filter Type Include or Exclude Filter entry can serve both ends to include or exclude certain adapters from data access e Include If a node s a workstation or a server WWN falls in an ID range specified as Include the node will be allowed to access the storage capacity mapped to the associated LUN The access mode can be read only or read write e Exclude If a node s WWN falls in an ID range specified as Exclude the node will not be allowed to access the storage capacity mapped with this entry Multiple ranges or filter entries can be established for a single channel target ID and LUN combination Each range can have its own Exclude Include attributes The rules for determining whether a particular ID is considered as included or excluded are listed below a If an ID falls within one or more Include ranges and does not fall in any Exclude range then it is included b If an ID falls within ANY Exclude range no matter if it also falls in another Include range then it is excluded c Ifthe ID falls in none of the ranges and there is at least one Include range specified then the ID should be considered as excluded d If the ID falls in none of the ranges and only Exclude ranges are specified then the ID is considered as included 9 4 6 Access Mode Read Only or Read Write
93. within acceptable limits What to Do Press lt ESC gt to clear the message Terminal 31a2 NOTICE Controller FAN Back On Line RPM Event Type Alert Warning Notification What Happens Controller fan operating status back to normal What to Do Press lt ESC gt to clear the message SES Device Alert Terminal 3121 SES C 1 Power Supply Power Supply Failure Detected Event Type Alert Warning Notification What Happens Power supply failure detected What to Dof Check power module status and contact your supplier for a replacement unit 260 Event Messages Terminal 3f22 SES C 1 Cooling element Cooling Fan Not Installed Event Type Alert Warning Notification What Happens Cooling fan missing or not detected What to Do Check proper fan installation or contact your supplier to replace a failed unit terminal 3122 SES C 1 Cooling element Cooling Fan Failure Detected Event Type Alert Warning Notification What 5 Contact your system provider for an immediate replacement of fan modules What to Dof Contact your system provider for an immediate replacement of fan modules Terminal 3123 SES Temperature Sensor Elevated Temperature Alert Event Type Alert Warning Notification What Happens Detected temperature exceeding safety range What to Do Check cooling fan status Contact
94. your system provider for an immediate replacement of fan modules Terminal 3124 SES UPS UPS Power Failure Detected Event Type Alert Warning Notification What Happens UPS power failure detected What to Do Check UPS status If power should fail and UPS is not able to sustain power data loss might occur General Peripheral Device Terminal 3121 Peripheral Device ALERT Power Supply Failure Detected Event Type Alert Warning Notification What 5 Power Supply Failure Detected What to Dof Check power module status and contact your supplier for a replacement unit Terminal 3122 Cooling Fan Not Installed Event Type Alert Warning Notification What Happens Cooling fan missing or not detected What to Dof Check proper fan installation or contact your supplier to replace a failed unit 261 Galaxy 16m User Guide 262 Terminal Event Type 3122 Cooling Fan Failure Detected Alert Warning Notification What 5 Cooling fan failure detected What to Dof Terminal Event Type What 5 Contact your system provider for an immediate replacement of fan modules 3124 Elevated Temperature Alert Alert Warning Notification General overheating warning What to Dof Terminal Check cooling fan status and proper installation of dummy plate Consult
95. 1 Signal Good LED ni signal Good LEO Hast Figure 1 9 Controller Front Panel The Controller module operates at 1 or 2 Gb s One external port for expansion to further enclosures is provided by an SFP connector Two external ports to the host controllers are provided from the Controller module with Form Factor SFP GBIC modules auto bypass at the output ports is provided e An RJ45 10 100 Base T Ethernet controller management port is provided on the LRC board interfacing to the controller through 2 RS232 serial and GPIO lines Caution The RJ45 Ethernet connector on the LRC module must not be connected to telecommunications networks The Controller module also incorporates a standby Li ion battery pack 72 hours cache hold up time 512Mb The battery cell has thermal protection and is connected to the RAID controller by flying lead 1 3 4 Supported Configuration Tools RAIDWatch Firmware version 3 27d2 and above Please contact your supplier for the latest release e R232 Management User Interface MUI Please refer to Chapter 4 through Chapter 12 inclusive for detailed information 10 Introduction The RS 1600 product range is available in 1Gb 2Gb JBOD or RAID variants for operation with Fibre Channel or Serial ATA drives by changing the LRC modules Please contact your supplier for details Figure 1 11 Galaxy 16m Enclosure with Controller I O Modules and DC PSUs Installed 11 G
96. 1 5 5 PSU Safety and EMC Compliance Safety Compliance UL 60950 IEC 60950 EN 60950 EMC Compliance CFR47 Part 15B Class A EN55022 EN55024 1 5 6 Power Cord minimum requirements Cord Type SV Or SVT 18 AWG minimum 3 conductor Plug 250V 10A Socket IEC 320 C 14 250V 15A 1 5 Environment Table 1 4 Ambient Temperature and Humidity Temperature Range Relative Humidity Max Wet Bulb Operational 5 C to 40 C 20 to 80 non condensing Non Operational 0 to 50 C 8 to 80 non condensing Storage 1 C to 60 C 8 to 80 non condensing 40 C to 60 C 5 to 100 non precipitating 16 1 5 8 Airflow Altitude Operational Altitude Non Operational Shock Operational Shock Non Operational Vibration Operational Vibration Non Operational Vibration Relocation Acoustics Orientation amp Mounting Rack Rails e Rack Characteristics Safety amp Approvals e EMC Interfaces Introduction System must be operated with low pressure rear exhaust installation Back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm Water gauge to 2000 m 0 to 7 000ft 10 000ft at maximum ambient of 35 C 305 to 12 192m 1000 to 40 000ft Vertical axis 5g peak 1 2 sine 10ms 30g 10ms 1 2 sine 0 21grms 5 500 Hz Random 1 04grms 2 200 Hz Random 0 3g 2 200 Hz sine Sound Pressure Operating Less than 58 dB LpA average measured at the bystander positions
97. 12 1 5 232 Port Configuration Parameters COM 1 RS 232 Port Baud Rate 2400 4800 9600 19200 38400 Data Routing Direct to Port Through Network Terminal Emulation Enabled Disabled Table 12 2 RS 232 Port Configuration Parameters COM 2 Redundant Controller Port Baud Rate 12400 4800 9600 19200 38400 Data Routing Direct to Port Through Network Terminal Emulation Enabled Disabled Table 12 3 Caching Parameters Write back Cache Enabled Disabled Optimization for Random I O Sequential I O Table 12 4 Host Side SCSI Parameters Auto 1LUN 2LUNs 4LUNs 8LUNs Peripheral Device Type Peripheral Device Type Parameters Device Qualifier Removable media LUN applicability 204 Record of Settings Table 12 4 Host Side SCSI Parameters Maximum Queued I O Count Host Cylinder Head Sector Cyanide r Mapping configuration Head Sector Fibre Connection Options Table 12 5 Drive Side Parameters LLL a REN Periodic SAF TE and SES Device Check Disabled Time Periodic Auto Detect Failure Drive Swap Check Time Drive Predictable Failure Mode Disabled Detect only Detect and Perpetual Clone Detect and Clone Replace Fibre Channel Dual Loop Enabled Disabled Disabled Table 12 6 Disk Array Parameters Rebuild Priority Low Normal lmproved High Verifications
98. 127 183 188 189 191 193 194 SEL_ID Address Range selector switch 6 SEL ID base address 35 Self Monitoring Analysis and Reporting Technology SMART 154 Serial ATA SATA Drive Carrier module 2 Serial ATA Control SCM Input Output module 2 serial port 71 SES 37 69 168 205 SES drives 36 Set Peripheral Device Entry 187 190 194 SFP connector 10 SMART Self Monitoring Analysis and Reporting Technology 154 SMART function 55 151 155 156 158 SMART function enabled 155 spanning 4 7 48 Index spare drive 56 64 83 84 85 95 View drive information 123 103 104 106 111 151 153 155 virtual connection 130 158 Visible and Audible Alarms 13 spare drives 180 VT100 terminal emulation program 71 Spin up at Power on 166 VT 100 terminal emulation software 71 Spin up Parameters 69 VT 100 terminal 71 Spin up serially at random sequence 166 spin up time 155 W standby drive 52 Write Back Cache 91 167 189 standby IDs 182 starting drives 45 system drive mapping 61 179 181 SYSTEMLED 213 217 tag command queuing 167 Tag Command Queuing Disabling 167 Tag Count maximum 69 167 terminal emulation 71 72 89 188 190 232 233 tower kit 3 Traffic Distribution and Failover Process 185 Transfer Rate Indicator 381 upgrading firmware 229 Verification on LD Initialization Writes 172 Verification on LD Normal Drive Writes 173 Verification on LD Rebuild Writes 172 Verification on Write 68
99. 14 Important SES drives Drive bay set for immediate start all other bays are delayed spin start 12 seconds x Modulo 8 of the SEL ID unless there are two active PSUs when they all start immediately 36 2 9 2 9 1 2 9 1 1 Important Warning 2 9 1 2 Important 2 10 2 10 1 2 10 2 Important Getting Started Drive Carrier Configuration Planning and Configuring Your Installation System Configuration Before you begin installation you should become familiar with the configuration requirements of your Galaxy 16m system Please refer to Section 2 2 for information on your overall system configurations There must be a drive present in Bay 1 1 or 4 4 to enable SES Communications to operate Installing drives in both of these bays will provide redundant SES communication paths When planning your system configuration please remember that All Galaxy 16m enclosure drive bays must be filled with either a drive carrier or front dummy carrier module no bays should be left completely empty Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is ESSENTIAL that all apertures are filled before operating the unit Dummy Carriers and or Blank modules are available for this purpose Drive Configuration After you have installed the drive carrier modules in your Galaxy 16m enclosure please refer to Section 2 5 for configuration info
100. 16m User Guide 14 Warning 1 5 1 5 1 The Ops Panel also incorporates an Audible Alarm to indicate when a fault state is present and also an Alarm Mute push button The Ops Panel is an integral part of the enclosure chassis assembly and is not field replaceable Galaxy 16m Technical Specification Dimensions Rack Enclosure inches millimeters Height 130 idth across mounting flange idth across body of enclosure 17 6 447 Depth from flange to rear of enclosure body 531 Depth from flange to maximum extremity of enclosure rear hold down AN Depth from flange to furthest extremity at front of unit 0 5 Depth overall 22 2 563 ower Enclosure inches millimeters Height 22 27 501 230 Depth 23 24 523 1 5 2 1 5 3 Introduction FEE PLUS ERRITZ 4ahCLE Table 1 3 Galaxy 16m Series RAID Controller Chassis Dimensions Weight Maximum Configuration Rack mount 37kg 8110 Tower 40kg 88lb Empty Enclosure Rack 9 19 8lb PSU Cooling Module 4kg 8 8lb Controller I O Module 0 9kg 1 9816 Tower Conversion Kit 3kg 6 616 AC Power 450W PSU Voltage Range 100 120 200 240 VAC Rated Voltage Range Selection Automatic Frequency 50 60 Hz Inrush Current 50A 260VAC Power Factor 20 98 Harmonics Meets EN61000 3 2 15 Galaxy 16m User Guide 1 5 4 48V DC Power 450W PSU DC Input Voltage Range 40V to 60V DC Rated DC Line Inrush Current 50 peak
101. 214 13 4 2 Power Supply Cooling Faults 1 Ops Panel FAULT 1 Any power LED AMBER fault 1 Check Power On Off Switch on rear of Power Supply Cooling module is switched ON 2 AMBER LED on one or more Power Supply Cooling Modules 2 A fan failure 2 Check AC connection to Power Supply Cooling module is live 3 A thermal condition which could cause PSU overheating 3 Disconnect the Power Supply Cooling module from AC power and remove the module from the system Re install if problem persists replace Power Supply Cooling Module 3 Audible Alarm Sounding 4 Reduce the ambient temperature 13 4 3 Thermal Control The Galaxy 16m Enclosure uses extensive thermal monitoring and takes a number of actions to ensure component temperatures are kept low and also to minimize acoustic noise Air flow is from front to rear of the enclosure If the ambient air is cool The first stage in the thermal below 25 C and the fans control process is for the fans 1 Check the installation for any airflow restrictions at either the front or rear are observed to increase in speed then some restriction on airflow may be causing additional internal temperature rise Note This is not a fault condition to automatically increase in speed when a thermal threshold is reached This may be caused by higher ambient temperatures in the local environment and may be perfectly normal Note This threshold changes accordin
102. 3 Host side and Drive side SCSI Parameters 159 10 3 1 Host side SCSI Parameters eed pho Ea E E EE need 159 1053 2 Drive sid e Parameters EU MEUS N Dade MUS d 165 10 4 Monitoring and Safety Mechanisms 170 10 4 1 View Peripheral Device Status cccccceccccsecccsseeecssescesseeeeseeeeseseesecseeessseseessueessaesessaeeeees 170 10 4 2 Controller Auto Shutdown Event Trigger Operations 171 10 5 DISK Array Parameters dte aut ae pie subesse cabe aesti x rotas dup 172 TOS T Rebula POPE e Hash etie e oec eh S adea est aiat 172 10 5 2 VOHHCAlOD IDT WHOS Seon ner teles oc obs Redes Erie iu M eii 172 10 6 Controller Sel MONTONG 2 9 ics e SE ERE o sauna decade te dede e perc a eode asa oe Eg abeunt 173 10 6 1 Changing Monitoring Thresholds sessi esee 174 11 R dundant Controller 2 coii eee eiu eos edic aod via cease loose a eau Esa pe ea 177 ST TREO NE 177 ITI WSCHIO i r a ee 177 11 1 2 Considerations with Physical Connection 178 vii Galaxy 16m User Guide 11 1 3 Grouping Hard Drives and LUN Mapping
103. 6 1 kernel v2 2 xx Red Hat 7 SUSE 7 WIN95 98 Windows Me XP 3 Standard Web Browser E6 or above recommended 4 Acomputer station computer accessing RAIDWatch manager must support TCP IP Java Runtime a package is bundled with RAIDWatch installer or it can be downloaded from SUN Microsystem s web site 5 Astatic or an IP address obtained by DHCP method 6 2 3 Connecting Ethernet Port s Use a LAN cable to connect the Ethernet port s on the subsystem s RAID controller unit s Use only shielded cable to avoid radiated emissions that may cause interruptions Connect the cable between controllers LAN port and a LAN port from your local network 6 2 4 Configuring the Controller Prepare the controller for using the RAIDWatch manager as follows 1 Use a Terminal Emulator to Begin Configuration Connect the subsystem s serial port to a PC running a VT100 terminal emulation program or a VT 100 compatible terminal Make sure the included Null Modem is already attached to enclosure serial port or the host computer s COM port The Null Modem converts the serial signals for connecting to a standard PC serial interface For more details please refer to the descriptions in section 6 1 on page 71 2 Create a Reserved Space on Drives ac wm Statue car te Cache inibialise Modes Stripe Dlze Gel sult Create one or more logical drives and the reserved space option will be automatically av
104. AID supplier Drives of the same brand model capacity might not have the same block number The basic read write unit of a hard drive is a block If the drive members in one logical drive have different block numbers capacity the minimum block number among all the member drives will be chosen as the maximum block number for the RAID configuration Therefore use drives of the same capacity You may assign a Local Global Spare Drive to a logical drive whose member drive s block number is equal or smaller to the Local Global Spare Drive s block number but you may not do the reverse Creating a Logical Drive Browse through the Main Menu and select View and Edit Logical Drive Cache Etatus Clesn LV PAID SizciMei Statue SS Es For the first logical drive on RAID simply choose LG 0 and press ENTER to proceed You may create as many as eight logical drives from drives on any SCSI bus When prompted to Create Logical Drive select Yes and press ENTER to proceed Create Logical Driwe 7 Ho Choosing a RAID Level A pull down list of supported RAID levels will appear In this chapter RAID 5 will be used to demonstrate the configuration process Choose a RAID level for this logical drive 93 Galaxy 16m User Guide 94 8 4 2 8 4 3 Caution 8 4 4 8 4 5 Choosing Member Drives Choose your member drive s from the list of available physical drives The
105. C when dual Power Supply Cooling modules are fitted The rack should have a safe electrical distribution system It must provide overcurrent protection for the unit and must not be overloaded by the total number of units installed in the rack Consideration of the units nameplate rating should be used when addressing these concerns The electrical distribution system must provide a reliable earth for each unit and the rack Each power supply in each unit has an earth leakage current of 1 2mA The design of the electrical distribution system must take into consideration the total earth leakage current from all the power supplies in all the units The rack will require labelling with HIGH LEAKAGE CURRENT Earth connection essential before connecting supply The rack when configured with the units must meet the safety requirements of UL 60950 and IEC 60950 ESD Precautions It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling Galaxy 16m plug in modules and components Avoid contact with backplane components and module connectors etc Data Security Power down your host computer and all attached peripheral devices before beginning installation Each enclosure contains up to 16 removable disk drive modules Disk units are fragile Handle them with care and keep them away from strong magnetic fields All the supplied plug in modules and blanking plate
106. CSI Drive Failure Event Type What Happens Alert Warning Notification The specified hard drive in the specified logical drive has failed What to Dof Terminal If a spare is available the controller will automatically start rebuild If there is no spare replace the faulty drive and rebuild will be automatically initiated 2103 LG Logical Drive ALERT Rebuild Failed Event Type 1 Alert Warning Notification What 5 What to Dof Terminal Logical drive rebuild failed It could result from one of the following reasons 1 The rebuild has been canceled by user 2 The drive used for rebuild might have failed during rebuild 3 Bad blocks are encountered on another member drive during the rebuild Carefully identify and replace the faulty drive and perform logical drive initialization again 2106 LG Logical Drive ALERT Add SCSI Drive Operation Failed Event Type Alert Warning Notification What What to Dof This is a fatal error encountered when a new drive is being added to an existing logical drive It could result from one of the following reasons 1 Unrecoverable hardware failure during the expansion process 2 Errors are found concurrently on two member drives 3 Bad blocks are encountered on another member drive during the expansion Data in the target logical drive will be lost 249 Galaxy 16m U
107. Card Figure 11 6 Mapping System Drives IDs e Some operating systems do not read multiple LUNs under single ID As diagrammed above you may have the host channel to present several IDs and map logical configurations to these IDs Each of these IDs is identified as Primary or Secondary As a rule for most operation systems each configuration unit will be mapped to LUNO under each ID A limitation is imposed on the 1Gbit Fibre channel which supports single target ID per host port Two host channels will be necessary for an active active configuration Each host channel presents one active ID Primary or Secondary If one controller should fail the standby ID chip on the counterpart controller will be conducted to continue host s I O requests Note that standby IDs will not be seen by users Firmware will activate the standby ID once it discovers the controller on which the active ID resides has failed Multiple Target IDs are supported on the 2Gbit Fibre controllers meaning an active active configuration can be set with single host port Fault Tolerance What Is a Redundant Controller Configuration Hardware failures can occur A simple parity error may sometimes cause a RAID system to completely hang up Having two controllers working together will guarantee that at least one controller will survive the catastrophes and keep the system working This is the logic behind having the redundant controllers to minimize the chance
108. Coin mk ion Dei C4 Haber an Tags sere ar manh Jn5t i Def uim view EN 1 TI Batic heec emi P Sanden Sentral ber ers controller Pe areters Tp 10 3 1 6 In band SCSI What is In band SCSI External devices require communication with the host computer for device monitoring and administration Except for the regular RS 232 in band SCSI can serve as an alternative means of management communication The in band SCSI technology translates the original commands into standard SCSI commands These SCSI commands are then sent to and received by the controller using an FC cable 10 3 1 7 Peripheral Device Type Parameters for Various Operating Systems A host can not see the controller UNLESS the following is configured 1 alogical unit has been created e atleast a logical unit is mapped to a host ID or LUN via the RS 232 front panel interface 2 the in band SCSI connection with the host is established e the RAID controller is configured to appear as a peripheral device on the channel bus connected to host If users want to start configuring a RAID system from the host before any RAID configuration is made the host will not be able to see the RAID controller For instance if users install the Java based RAID manager on host computer the in band SCSI protocol should be applied to communicate between host and controller In order
109. ER4 XXXX XXXXX XXX 1 BROADCAST ENABLED 0 SEVERITY 1 RECEIVER XXX XXX XXX XXX 1 RECEIVER XXX XXX XXX XXX 1 NPC will be automatically activated if any of the notifier settings email SNMP or broadcast is set to enabled The configuration file is comprised of three major sections SNMP Email and Broadcast Each notifying method can be separately enabled or disabled The SNMP_TRAP section SNMP_TRAP section header ENABLED 1 enabled O disabled applies to this section only SEVERITY level of severity of the messages to be received 1 notification 2 warning 3 alert 1 covers events of all levels 3 sends only the most serious events COMMUNITY SNMP community name of the destination receiver RECEIVER The IP address of the receiver computer Add additional lines to specify multiple receivers Up to 4 receivers can be configured The EMAIL section EMAIL section header ENABLED 1 enabled O disabled applies to this section only SEVERITY level of severity of the messages to be received notification 2 warning 3 alert 1 covers events of all levels 3 sends only the most serious events Out of Band SUBJECT add topic to email This can be used to specify the location of the RAID system if there are many SENDER MAIL BOX a valid email address to be used as the from part of the email message SMTP SERVER SMTP server used to send emai
110. ESC gt to clear the message 113f ALERT Redundant loop for Failure Detected Alert Warning Notification What 5 What to Dof Terminal Event Type The pair loop has failed Press lt ESC gt to clear the message ALERT Redundant Path for Chl 10 Expected but Not Found Alert Warning Notification What 5 Disconnection with the pair loop may have occurred What to Dof Terminal Event Type What 5 Press lt ESC gt to clear the message 113f 10 ALERT Redundant Path for 10 Failure Detected Alert Warning Notification Disconnection with the pair loop may have occurred What to Dof Notification Terminal Event Type What Happens Press lt ESC gt to clear the message 113f NOTICE Fibre Channel Loop Connection Restored Alert Warning Notification Fibre loop connection restored What to Dof Terminal Event Type What Happens Press lt ESC gt to clear the message 113 10 NOTICE Redundant Path for Chl ID Restored Alert Warning Notification The connection with pair loop regained What to Dof Press lt ESC gt to clear the message Alert Terminal Event Messages B 4 Logical Drive Event 2101 LG lt NA Logical Drive Index Logical Drive ALERT CHL ID _ S
111. FOR DETAILS 15 ET ER OOM PLETE PRODUCT E Vs ERIS AIC TAPERS RATIOS x i EWE ae C kg ad Ah Chassis Warning Label Weight Hazard Do not lift the Galaxy 16m by the handles on the PSU Cooling module they are not designed to support the weight of the populated enclosure In order to comply with applicable safety emission and thermal requirements no covers should be removed and all bays must be fitted with plug in modules The Galaxy 16m unit must only be operated from a power supply input voltage range of 100 120 VAC or 200 240 VAC The plug on the power supply cord is used as the main disconnect device Ensure that the socket outlets are located near the equipment and are easily accessible The equipment is intended to operate with two working PSUs xiii Galaxy 16m User Guide S N ZZVPPPPPSSSSSSS __ _ DE ICE Barcode appear hare gt HEM LANDLESS A BAY BLAME P N XXXXX XX RFPLAC MENT RULE Barcode to here YTY WW Controller Module Caution Label Do not operate with modules missingPSU Cooling Module LUE DO NOT REMOVE THIS UNLESS A BAY PEAT Total 440 Wee BLANK OR REPLACEMENT MODULE IS INSTALLED SERVICE BY TRAINED YY WW COUNTRY OF ORIGIN PERSONNEL ONLY S N ZZVPPPPPSSSSSSS HIGH POT SAFETY Barcode to appear here GROUND
112. Firmware Updated 0114 Controller ALERT Power Supply Unstable or Failed Warning 0107 Memory Not Sufficient to Fully Support Current Config Notification 0181 Controller Initialization Completed 0187 Memory is Now Sufficient to Fully Support Current Config 0189 NVRAM Factory Defaults Restored 0189 NVRAM Restore from Disk is Completed 0189 NVRAM Restore from File is Completed Drive SCSI Channel Drive Error Drive Warning 1101 CHL ID SCSI Target ALERT Unexpected Select Timeout 1102 CHL ID SCSI Target ALERT Gross Phase Signal Error Detected 1103 CHL ID SCSI Target ALERT Unexpected Disconnect Encountered 1104 CHL ID SCSI Drive ALERT Negotiation Error Detected 1105 ID SCSI Target ALERT Timeout Waiting for to Complete 1106 CHL ID SCSI Target ALERT SCSI Parity CRC Error Detected 1107 CHL ID SCSI Drive ALERT Data Overrun Underrun Detected 1108 CHL ID SCSI Target ALERT Invalid Status Sense Data Received 1101 LIP _ Detected 1101 SCSI Drive Channel Notification SCSI Bus Reset Issued 110f SCSI Drive Channel ALERT SCSI Bus Reset Issued 1111 CHL ID SCSI Target ALERT Unexpected Drive Not Ready Event Messages 1112 10 SCSI Drive ALERT Drive HW Error 1113 10 SCSI Drive ALERT Bad Block Encountered _ 1114 CHL ID SCSI Target ALERT Unit Attention Received 1115 CHL ID SCSI Drive ALERT
113. Galaxy 16m RAID Controller Installation and User Guide A Subsidiary of BELL MICROPRODUCTS Part No 36217 02A www rorke com Issue 2 0 September 2004 Rorke Data Incorporated 9700 W 76th Street Eden Prairie 55344 328 8147 952 829 0300 Fax 957 829 0988 SAN Fibre Channel RAID Archive Libraries Servers Installation Service amp Maintenance Rerke Data reserves the right change product without notke Galaxy 16m User Guide Notices The information in this document is subject to change without notice While every effort has been made to ensure that all information in this document is accurate the Authors accept no liability for any errors that may arise No part of this document may be transmitted or copied in any form or by any means for any purpose without the written permission of the Authors Issue 2 0 September 2004 Part No 36217 02A Acknowledgments e Rorke and the Rorke logo are registered trademarks of Rorke Data RAIDWatch is a trademark of Infortrend Technology Inc All other names brands products or services are trademarks or registered trademarks of their respective companies Contents Contents FFAS eS Ns E alae IM I M Xi Intermatilonal Standal s 2 2 A Si depre LI eret ea nee ne Das aui idR M aet UTE CE xii Potential for Radio Frequency Interference
114. ID 0 SID 1 Drive Chl SCSI ID 7 or 8 for the dual redundant 6 suggested or 9 for the dual chassis redundant chassis Secondary cantroller becomes Primary COM aler anc Serves both SCS I3 0 and 1 ara Frost cleared 1 channel 0 Synchronized cache E EN a f Logical Drive 0 E eu 2 ig y Lowical Drive Figure 11 10 Controller Fallover Controller Failure Controller failure is managed by the surviving controller The surviving controller disables and disconnects from its counterpart while gaining access to all signal paths The existing controller then proceeds with the ensuing event notifications and take over process The existing controller is always the Primary controller regardless of its original status and any replacement combined afterwards will assume the role of the Secondary Symptoms The surviving controller displays a controller failure message The surviving controller sounds alarm The ATTEN LED flashing on the surviving controller The v controller sends event messages notifying controller failure 11 2 11 2 1 11 2 1 1 Redundant Controller Connection The channels of the two controllers that are connected together must be the same For example if controller A uses channel 2 to connect a group of drives controller B must also use channel 2 to connect to the same group of drives Preparing Controllers Requirements To set up the redundant contr
115. PS Power Failure Detected General Peripheral Device 3121 Peripheral Device ALERT Power Supply Failure Detected 3122 Cooling Fan Not Installed B 2 Event Messages 3f22 Cooling Fan Failure Detected 3124 Elevated Temperature Alert 3f24 UPS Power Failure Detected Controller Event Alert Terminal 0104 Controller ALERT DRAM Parity Error Detected Event Type Alert Warning Notification What Happens A DRAM parity error encountered What to Dof Contact your RAID system supplier and replace with new module s if necessary Terminal 0105 Controller lt primary secondary gt SDRAM ECC lt multi bits single bit gt Error Detected Event Type Alert Warning Notification What 5 A DRAM ECC detected error encountered What to Dof Contact your RAID system supplier and replace with new module s if Terminal 0110 FATAL ERROR _ Event Type Alert Warning Notification What Happens One channel has failed What to Do Check if cable connectors are firmly seated and SCSI buses are properly terminated With Fibre channels disconnection may happen on the host side hub or switch etc In redundant mode the counterpart controller will take over and you may ask your system provider to remove the controller with a failed channel for a repair Terminal 0111 Controller ALERT Redundant Controller Failure Detected E
116. PSU handle Figure 13 6 in the open position slide the module into the enclosure install the Power Supply Cooling module in the right hand bay Rear Bay 1 of the enclosure in an upside down orientation Cam the module home by manually closing the PSU handle see Figure 13 7 A click should be heard as the handle latches engage see Figure 13 50 Remove all supply power by turning off the supply at the disconnect device located near to the equipment Remove the terminal block cover Connect the wires in accordance with the Wiring Instructions in section 13 8 1 5 Troubleshooting 7 Replace the terminal block cover 8 Turn the supply power back on 9 Switch on power at the PSU switch 13 8 1 5 Wiring Instructions for 48V DC PSU Warning The 48V and 48V terminals are not connected to chassis earth 1 For installations with 48V earthed a shorting link must be added see Figure 13 8 Shorting Link dE m Figure 13 8 Shorting Link p i 2 For installations with a separate earth connect the earth cable to the earth terminal see Figure 13 09 Earth Terminal gt u u Figure 13 9 Separate Earth 13 8 2 Ops Panel The Ops Panel is an integral part of the enclosure chassis assembly and is not field replaceable 13 8 3 Controller I O Module Please refer to section 2 7 Controller Module Installation on page 33 for full information
117. Parsmeter a ntroller Paraneters Choose Host side Parameters then press ENTER Choose Maximum Queued I O Count then press ENTER A list of available selections will appear Move the cursor bar to an item then press ENTER Choose Yes in the dialog box that follows to confirm the setting This controller supports the following Host side configurations e Maximum Queued I O Count LUNs per Host SCSI ID 10 3 1 3 10 3 1 4 10 3 1 5 Advanced Configuration Num of Host LUN Connect Tag per Host LUN Connect Peripheral Device Type Parameters e Cyl Head Sector Mapping Config Fibre connection option LUNs per Host SCSI ID urbe at Paci Baie tained far peA LUN er Device srgmeters i der dns f Fibra plien Lea anir DES FETTET ERM Mes Cnntrellgr ler Choose LUNs per Host ID then press ENTER A list of selections will appear Move the cursor bar to an item then press ENTER Choose Yes in the dialog box that follows to confirm the setting LUN Applicability If no logical drive has been created and mapped to a host LUN and the RAID controller is the only device connecting to the host card usually the operating system will not load the driver of the host FC adapter
118. S 13 Funar E lhewium lusLallel T ERE TRUE LH LEES Jabs ob teneor 2 2 ica T ao He 19 16 LFS i Jabs lit T Ha 1i4 16 lit concor 1 Beyice HumLklahblul T zu al 11 Ha 14 16 LHW In tage tantar SiEcudcecs uad Tahiri EE AsBeuder fuadlahied 1 e zl h MITT TIS Ton En Psfeuder Hor L ualillahlrd The P or S icon on the right indicates which one of the controllers Primary or Secondary issued an event in a redundant controller setting To clear the saved event logs scroll the cursor down to the last event and press ENTER 88 Clear Above 8 Event Logs Choose Yes to clear the recorded event logs 8 1 Terminal Operation Chapter 8 Terminal Operation Power on RAID Enclosure Hardware installation should be completed before powering on your RAID enclosure Drives must be configured and the controller properly initialized before host computer can access the storage capacity The configuration and administration utility resides in controller s firmware Open the initial terminal screen use arrow keys to move cursor bar through menu items then press ENTER to choose the terminal emulation mode and ESC
119. SI Target ALERT Unexpected Disconnect Encountered Event Type Alert Warning Notification What Happens Drive side SCSI target unexpected disconnect detected What to Dof Check cabling termination and canister connections 243 Galaxy 16m User Guide Terminal 1104 CHL ID SCSI Drive ALERT Negotiation Error Detected Event Type Alert Warning Notification What 5 Drive side SCSI target sync wide negotiation abnormality detected What to Dof Terminal 1105 CHL ID SCSI Target ALERT Timeout Waiting for I O to Complete Event Type Alert Warning Notification What Happens Drive side SCSI target I O timeout Possible drive side cabling termination and canister connection abnormal or drive malfunctioning What to Dof Check drive side cabling termination canister connections and hard drive Terminal 1106 CHL ID SCSI Target ALERT SCSI Parity CRC Error Detected Event Type Alert Warning Notification What Happeng Drive side SCSI channel parity or CRC error detected to the specified hard drive What to Dof Check drive side cable termination or drive canister connection Terminal 1107 CHL ID SCSI Target ALERT Data Overrun Underrun Detected Event Type Alert Warning Notification What Drive side SCSI target data overrun or underrun detected What to Do Check drive side cabling termination ca
120. Supply Cooling modules operate together so that if one fails the other maintains the power supply and cooling while you replace the faulty unit Module replacement should only take a few minutes to perform but must be completed within 10 minutes from removal of the failed module Galaxy 16m User Guide 1 3 2 Operators Panel Supplied as an integral part of the Enclosure core product a typical Operators Ops Panel is shown in Figure 1 7 Invalid Address Invalid Address LED Power On LED Enclosure ID Switch Alarm Mute Switch System Fault LED PSU Cooling Temperature Fault LED 2 Gb Link Speed LED Hub Mode LED Configuration Switches RADO oou 4 OFF Figure 1 7 Ops Panel The Ops Panel provides the enclosure with a micro controller which is used to monitor and control all elements of the Enclosure 1 3 2 1 Ops Panel Indicators and Switches The Ops Panel includes Light Emitting Diodes LEDs which show the status for all modules an Audible Alarm which indicates when a fault state is present a push button Alarm Mute Switch and a thumb wheel Enclosure ID switch The Ops Panel switch functions are shown in Table 1 1 Introduction Table 1 4 Ops Panel Switch Functions Default settings for Galaxy 16m Controller usage at 2Gb s Switch Number Recommended Setting Definition See Sw 11 0001 Not Used Hub Mode Select Enable RAID host FC ports will be linked together internally
121. T Parity Regeneration Failed 2105 LG Logical Drive ALERT Expansion Failed 2111 LG Logical Drive ALERT ID Clone Failed Notification 2181 LG Logical Drive NOTICE Starting Initialization 2182 Initialization of Logical Drive _ Completed 2183 LG Logical Drive NOTICE Starting Rebuild 2184 Rebuild of Logical Drive Completed 2185 LG Logical Drive NOTICE Starting Parity Regeneration 2186 Parity Regeneration of Logical Drive _ Completed 2187 LG Logical Drive NOTICE Starting Expansion 2188 Expansion of Logical Drive Completed 2189 LG Logical Drive NOTICE Starting Add SCSI Drive Operation 218a Add SCSI Drive to Logical Drive Completed 218b LG Logical Drive NOTICE Add SCSI Drive Operation Paused 218c 16 Logical Drive NOTICE Continue Add SCSI Drive Operation 21a1 LG Logical Drive NOTICE ID Starting Clone 21a2 LG Logical Drive NOTICE ID Clone Completed Event Messages B 1 4 General Target Events Controller on board 3f23 Peripheral Device ALERT CPU Temperature high low threshold Temperature Detected C 3f23 Peripheral Device ALERT Board1 Temperature high low threshold Temperature Detected 3123 Peripheral Device ALERT Board2 Temperature high low threshold Temperature Detected C 3122 Peripheral Device ALERT Controller FAN _ Not Present or Failure Detected 3122 Peripheral Device ALERT Controller FAN high low thresho
122. Theory of Operation the theory behind data bus and system drive mapping Considerations After you understand the basic ideas behind the RAID levels you may still be wondering about how to begin Here are the answers to some questions that may help you through the decision making 1 How many physical drives do you have When initially creating the drive groups you should know how many drives you have in your RAID enclosure or in the JBOD attached to the RAID appliance 2 How many drives on each drive channel The optimal system planning is always a compromise between pros and cons As a general rule the number of drives you should connect on each channel equals the data bus bandwidth divided by the maximum transfer rate the average of your hard drives Knowing the mechanical performance of your hard drives can help to determine how many drives should be connected over a drive channel Always use drives of the same speed and capacity for your disk array A logical drive composed of an adequate number of larger drives can be more efficient than that of many but smaller drives 3 How many drives would you like to appear to the host computer It must be decided what capacity will be included in a logical configuration of drives A logical configuration of drives will appear to the host as a single capacity volume 61 Galaxy 16m User Guide 62 A logical drive composed of fewer but larger drives can be more efficient than that of
123. a P4 based computer it is required to install Java JRE version1 3 1 6 Reset the RAID subsystem using the Reset Controller command in System Functions for the configuration to take effect Starting the Manager Start your web browser and enter the IP address assigned to the controller followed by grm htm as your URL e g http xx xx xx xx grm htm Enter the IP address followed by grem htm to start Event Monitor NPC Onboard NPC is an abbreviation for Notification Processing Center a sub module for use with system event notification To activate the NPC module do the following Create an NPC configuration file in a simple text file format using a text editor program like Notepad in Win32 systems Save it in the name of agent ini FTP it to the controller IP address and then reset the controller for the configuration to take effect The sample configuration is listed in Table 6 1 Specify your configuration using simple defining parameters as shown in Table 6 1 TT Galaxy 16m User Guide 78 Note Table 6 1 Sample NPC Configuration SNMP_TRAP ENABLED 0 1 SEVERITY 1 COMMUNITY public RECEIVER1 XXX XXX XXX XXX 2 2 specifies the level of events to be received by this receiver EMAIL ENABLED 0 SEVERITY 1 SUBJECT Event Message SENDER_MAIL_BOX XXXX XXXXX XXX SMTP_SERVER XXX XXX XXX XXX RECEIVER1 XXXX XXXXX XXX 3 RECEIVER2 XXXX XXXXX XXX 1 RECEIVER3 XXXX XXXXX XXX 2 RECEIV
124. aced from a logical unit will be indicated as a used drive 111 Galaxy 16 User Guide 8 12 Viewing and Editing Channels Except for those shipped in dual redundant chassis the factory default uses channel 0 as the host channel and also the communications path between controllers If redundant controller configuration is preferred you may need to assign other channels as host Flexibility is added such that all channels can be configured as host or drive Med Feb 26 18 40 46 2003 Double 2BGbRRID Cache Status Cle lt Main Menu gt Juick installation view and edit Logical drives view and edit logical and edit Host duns view and edit Drives i ui and edit Scsi channels 2 GHz Serial Hrrow Keys Move Cursor Choose View and Edit Channels in the Main Menu Channel status will be displayed on the screen 8 12 1 Channel Mode 2GbRBID Pacha Status Clann Double Main Menu luizck installation view and edit Logical drives view and edit logical olumes view and edit Lal i view and edit edit Id view chip in ormation pene view channel host 1d Uwn device port name listiwwpn Data rate Important Rorke Data hardware implementation is 2 hosts and 2 drives loop This must not be changed 112 Terminal Operation 8 12 2 Viewing and Editing IDs Host Channel choose a host channel the
125. ackup and should be avoided Configuring the Array Starting a RAID System The following is a basic flowchart illustrating steps to be taken when configuring a RAID system Hardware installation should be completed before any configuration takes place Create Logical Drive Create Logical Yolume llost LUM save t th system Drivel rom D M Figure 5 2 Array Configuration Process Imtialize 5 vatem system Optimization Drives Drives must be configured and the controller properly initialized before host computer can access the storage capacity Use the RS232 terminal or the RAIDWatch manager to start configuring your array When powered on the controller scans all the hard drives that are connected through the drive channels If a hard drive was connected after the controller completes initialization use the scan drive function to let the controller recognize the newly added drive and configure it as a member of a logical drive Optimize controller s parameters for your applications Please refer to Table 5 2 for details Configure one or more logical drives to contain your hard drives based on the desired RAID level and or partition the logical drive into one or several partitions For the redundancy across different channels you may also create a logical unit containing drives from different drive channels 5 3 5 3 1 RAID Planning Notes 1 A Logical Drive is a set of drives grouped tog
126. aded to the RAID controller by using an ANSI VT 100 compatible terminal emulation program Whichever terminal emulation program is used must support the ZMODEM file transfer protocol The following example uses the Hypercritical in Windows NT Other terminal emulation programs e g Telix and PROCOMM Plus can perform the firmware upgrade as well Establishing the Connection for the RS 232 Terminal Emulation Please refer to 6 1 1 Starting RS232 Terminal Emulation on page 71 and also your hardware manual for details on establishing the connection Upgrading both Boot Record and Firmware Binaries Skala 7 Main inatallation ical Bi miil ralak ml suci Vien and edit cesi channel Vien and adit oe arene t Peri wiew and edi rel demices ee ild T From the Main Menu scroll down to System Functions Go to Controller Maintenance Choose Advanced Maintenance Select Download Boot Record and Firmware Set ZMODEM as the file transfer protocol of your terminal emulation software Send the Boot Record Binary to the controller In HyperTerminal go to the Transfer menu and choose Send file If you are not using Hyper Terminal choose Upload or Send depending on the software After the Boot Record has been downloaded send the Fir
127. ages are not directly supported these will be emulated by the device but changing these mode pages may not cause a change in the drive s behavior Where an equivalent function exists e g SMART data the ATA SMART data will be presented to the Host through the FC SCSI command set Initial Start up Problems Faulty Cords First check that you have wired up the subsystem correctly Then if cords are missing or damaged e plugs are incorrect cords are too short Call your supplier for a replacement 209 Galaxy 16m User Guide 13 1 2 2 13 1 2 3 13 1 2 4 13 2 13 2 1 210 Alarm Sounds On Power Up Please refer to Section 13 3 Green Signal Good LED on Controller Not Lit Check that the Rx and Tx cables have not been reversed during installation Computer Doesn t Recognize the Galaxy 16m Subsystem Check that the FC AL interface cables from the Galaxy 16m enclosure to the host computer or RAID controller are fitted correctly Check the Enclosure ID settings on your Galaxy 16m subsystem and on your system host Check that the LEDs on all installed drive carrier modules are illuminated Green Note that the drive LEDs will not be lit during drive spinup Check that all drive carrier modules have been correctly installed Check that there is a valid FC_AL signal present at the I O connector see section 2 5 1 If there is no signal present check that the cable has not been reversed during installation Che
128. ailable The default size is 256MB and it is recommended to keep it as is A reserved disk space will be formatted on every member drives 75 Galaxy 16m User Guide If you delete a logical drive later the reserved space will remain intact Unless you manually remove the reserved space data kept in it will be unaffected These drives can later be used to create a new logical drive without making additional changes Clear Cache Enabl Gute Be Statue Verdor and P ocuct ID VEM Ih a a 1 dE we sep wee HE i s wxE web neca HEH DRY E HFH MRY 457 SBMS HEH ORW e When formatted a meta file system is created on the 256MB reserved space A drive configured with a reserved space will be stated as a formatted drive Assign an IP Address to Ethernet Port Assign an IP address to the controller Ethernet port and specify the Net Mask and gateway values Reset the controller for the configuration to take effect Select View and Edit Configuration Parameters from the Main Menu Select Communication Parameters gt Internet Protocol TCP IP gt press ENTER on the chip hardware address gt and then select Set IP Address Hain 7 Qu ck nstallatiaom wiew and edit Laairml crives vieu and edit
129. al Drive Confirming mapping cham EN scheme DD Bc Terminal Interface View of Controller Failure What will happen when one of the controllers fails VILE ALEL Ecdada Controller Fale After a controller takes over it will act as both controllers If it was the Primary controller that failed the Secondary controller becomes the Primary controller If the failed controller is replaced by a new one later the new controller will assume the role of the Secondary controller Some operating systems SCO UnixWare and OpenServer for example will not attempt to retry accessing the hard disk drives while the controller is taking over When and How Is the Failed Controller Replaced Remove the failed controller after the take over of the working controller has been completed When the new controller is connected the existing controller will automatically start initializing the replacement controller 193 Galaxy 16m User Guide 194 11 3 2 1 Warning Forcing Controller Failover for Testing Main gt Quick installation mirus elii Fang ical dieters uigu and edit logical Uolumes vicu and cdit Host luna View and edit scsi Drives uiru aml elii Resi channels and edit E Uien Peripheral Deuter fet Peripheral Devica Disable radundant controller OTC Elmar contro fumie Seconlary Fail This function
130. al Drive 0 Logical Drive 1 Logical Drive 2 Figure 4 12 Mixing Local and Global Spares It is not possible for the 4 GB Global Spare Drive to join Logical Drive 0 because of its insufficient capacity However using a 9GB drive as the Global Spare drive for a failed drive that comes from Logical Drive 1 or 2 will bring huge amount of excess capacity since these logical drives require 4 GB only In the diagram below the 9 GB Local Spare Drive will aid Logical Drive 0 once a drive in this logical drive fails If the failed drive is in Logical Drive 1 or 2 the 4 GB Global Spare drive will immediately give aid to the failed drive 4 5 Rebuild 4 5 1 Automatic Rebuild Any local spare drive assigned to logical drive Rebuild using the One member drive local spare drive fails in logical drive Any global spare drive assigned to logical drive Rebuild using the global spare drive Waiting for spare drive to be added or manual rebuild No Has the failed drive been swapped Yes Rebuild using the swapped drive No Keep detecting if drive has been swapped or spare drive has been added Figure 4 13 Automatic Rebuild Rebuild with Spare When a member drive in a logical drive fails the controller will first examine whether there is a Local Spare Drive assigned to this logical drive If yes it will automatically
131. alaxy 16m User Guide 1 3 5 Drive Carrier Module The Drive Carrier Module comprises a hard disk mounted in a carrier Each drive bay will house a single Low Profile 1 0 inch high 3 5 inch form factor disk drive in its carrier The carrier has mounting locations for ATA or FC AL drives Each disk drive is enclosed in a die cast aluminum carrier which provides excellent thermal conduction radio frequency and electro magnetic induction protection and affords the drive maximum physical protection The front cap also supports an ergonomic handle which provides the following functions e Camming of carrier into and out of drive bays e Positive spring loading of the drive backplane connector e An anti tamper lock operated by a torx socket type key Figure 1 12 Drive Carrier Module 1 3 5 1 SATA PATA Transition Card For Serial ATA use a Transition card is attached to the rear of each drive this provides a SCA 2 interface to the drive carrier using the same pins as Fibre Channel There are two types of Transition card providing 1 5 Gb s one for standard Parallel ATA disk drives and the other for Serial ATA drives Transition cards provide two paths to each drive thus improving system availability 12 1 3 5 2 1 3 5 3 1 3 6 1 3 7 Warning 1 4 Introduction Drive Status Indicators Each drive carrier incorporates two indicators an upper Green and lower Amber In normal operation the green indicato
132. and proceed 1 iui 2181 9 8 Legicsl Drive MOTICE Starting Terminal Operation If online initialization mode is applied logical drive will first be created and the controller will find appropriate time to initialize the array _ E Gremtian p Logical Lrive Completed The completion of array creation will be indicated by the message prompt above nit mlizings Mat ficati 2181 La B Logica Drive HOTICE Starting Initialization A controller event will then prompt to indicate that the logical drive initialization has begun Tap ESC to cancel the Notification prompt and a progress indicator will be displayed on the screen as a percentage bar The array initialization runs in the background while you can start using the array or continue configuring your RAID system 397 Completed When a fault tolerant RAID level RAID 1 3 or 5 is selected the controller will start initializing parity Use the ESC key to view the status of the created logical drive Write Pache Enable e E a NN elete Inajcal Pive srtition logical drive lagical driv hane lagiea drive E pan EE dive lymm eer Mas rity EH ane police ed 1m xzm n Write pol cy Note that only logical drives with RAID level 1 3 and 5 will take the time to initialize the logical drive Logical drives with RAID level 0 and NRAID do not h
133. annel mode Host Host Channel mode Drive RCC Drive Channel mode Primary controller s Channel ID Secondary controller s Channel ID Default FC rate bus synchronous clock Auto 1Gb 2Gb Bus Type Signal Channel N A Current bus synchronous clock Auto 1Gb 26b 133Mb Current Bus Width Serial SATA Clean Terminal Screen Messages 7 8 Controller Voltage and Temperature Monitoring MM ni 3 Quick installation wige gula joi Hri View ard ecit Jogicel Woi n view ana edit Most juns viek Bed sgal D tires vien edit Ses channels vise edit Conti 7 Def ife Rer ipu al Device Active Sienal Kel just Lon Cont rest Controller Peripheral Device Conf lguration Lc Choose from Main Menu View and Edit Peripheral Devices and press ENTER From the submenu choose Controller Peripheral Device Configuration then press ENTER Select Voltage and Temperature Monitor and press ENTER n Menu imate lat lan vieu sad ecit Legicsl drives wiew ang clt Jeglicsl Vceclumes Wieu and Hast lurs B Operation ly ian Mera
134. are Drive Logical Drive 0 Logical Drive 1 Figure 4 10 Global Spare Functional Description Global Spare Drive Global Spare Drives serve any logical drive 2 aly 73 Logical Drive 2 Global Spare Drive does not only serve one specified logical drive When a member drive from any of the logical drive fails the Global Spare Drive will join that logical drive and automatically starts to rebuild Global Spare Spa od Logical Orive Logical Cri wa 1 Figure 4 11 Global Spare Rebuild Loca Ea Gr Drwe 1 7 Logical Oriwa 2 When a member drive from any logical drive fails the Global Spare Drive joins that logical drive and automatically starts to rebuild The external RAID controllers provide both Local Spare Drive and Global Spare Drive functions On certain occasions applying these two functions together will better fit various needs Take note though that the Local Spare Drive always has higher priority than the Global Spare Drive In the example shown below the member drives in Logical Drive 0 are 9 GB drives and the members in Logical Drives 1 and 2 are all 4 GB drives 53 Galaxy 16m User Guide 54 Local Spare Drive Global Spare Drive To 9GB Gs 7 rd 4 s de Ea o Ee 1 gg Y 22 9GB 9GB 4GB 4GB 3 aly 2713 KX H8 48 7 Logic
135. are Drive 53 54 55 66 83 85 93 104 107 111 152 153 154 155 158 GUI RAID manager 47 Hardware failure 182 host 188 Host and Drive Connection 187 Host Channel Connection Type 126 host channels 101 112 113 128 182 183 188 hostloop 127 128 132 host LUN connection 159 m host LUN mapping 138 I O channels 189 identify different logical drives 106 Idle Drive Failure Detection 169 In band SCSI 162 229 230 231 Input Output Module 2 JBOD 50 61 LED 5 6 13 210 213 214 215 216 LED indicators 8 Li ion battery pack 10 Local Spare Drive 52 53 54 55 58 66 68 83 85 93 95 103 104 107 111 153 158 Logical Arrays 32 Logical Drive Assignment 188 192 logical drive expansion 59 137 147 Logical Drive Status 83 84 logical drives xi 47 60 logical volume failure 59 logical volumes loop ID 127 LUN 59 65 70 83 101 102 103 106 109 125 LUN Mapping 127 LUN mapping 179 Main Menu 72 76 82 87 93 98 101 104 110 112 116 117 119 120 130 139 142 144 160 172 187 190 192 232 233 manual rebuild 55 56 Mapping a Logical Drive Logical Volume to the Host LUNs 193 mapping system drives 181 maximum drive capacity 94 Maximum Queued I O Count 160 maximum queued I O count 160 maximum tag count 167 member drives 53 103 107 137 141 142 143 144 249 250 Index member drives choosing 93 94 mirroring 47 48 158 Mirroring and Striping
136. arthed elsewhere 3 The DC supply source is to be located within the same premises as this equipment 4 Switching or disconnecting devices shall not be in the earthed circuit conductor between the dc source and the point of connection of the earthing electrode conductor Protective Earth Conductor Size The protective earth conductor size must be suitable for the maximum fault current that the installation can provide U S National Electric Code Article 250 122 Branch Circuit Protection The PSU must be connected to a Branch circuit that is protected by a LISTED Branch Protector The rating of the LISTED Branch Protector gt 125 of the product rating and the rating of the LISTED Branch Protector lt current rating of wire supplying the equipment U S National Electric Code Article 210 3 Article 240 Minimum Wire Size 12 AWG minimum must be used for the input connections to the terminal block on the power supply Terminal Block Connections The terminal block is suitable for Field Wiring and Factory Wiring Installation Procedure Installation of this Power Supply Cooling module should only be performed by qualified personnel Check for damage especially to the rear connector on the Power Supply Cooling module Handle the module carefully and avoid damaging the connector pins Do not install the module if any pins appear to be bent 29 Galaxy 16m User Guide 2 With the PSU handle Figure 2 7 in the open position s
137. ave one partition only with the entire capacity If you want to use a partitioned logical drive for a logical volume delete the other partitions in this logical drive until there remains one partition only with the entire logical drive capacity Mind that deleting the partition of the logical drive will also destroy all the data Data should be backed up to somewhere else before making partition configuration When a logical drive is used as a member of a logical volume this logical drive can no longer be partitioned in View and Edit Logical Drives Instead the Logical Volume can be partitioned into 8 in View and Edit Logical Volume The procedure for partitioning a logical volume is the same as that for partitioning a logical drive After the logical volume has been partitioned map each partition to a host ID LUN to allow the host computer to utilize the partitions as individual drives As members of a logical volume all logical drives will be forced to adopt a consistent write policy Whenever the write policy of a logical volume is changed for example the corresponding setting in its members will also be changed 4 RAID expansion with logical volume The Logical Volume can also be expanded using the RAID expansion function The concept of expanding a logical volume is similar to that of expanding a logical drive To perform RAID expansion on a logical drive replace each member physical drive with a drive of larger capacity or add a
138. ave the necessity to perform logical drive initialization the drive initialization will be finished immediately 97 Galaxy 16m User Guide 8 5 Creating a Logical Volume Coche Status Clean 2 Lies elect etkeit resh torean A logical volume consists of one or several logical drives Choose View and Edit Logical Volumes in the Main Menu The current logical volume configuration and status will be displayed on the screen Choose a logical volume number 0 7 that has not yet been defined then press ENTER to proceed A prompt Create Logical Volume will appear Select Yes and press ENTER i 1D LV SA D sizwiHE Statea CN Select one more logical drive s available on the list The same as creating a logical drive the logical drive s can be tagged for inclusion by positioning the cursor bar on the desired drive and then press ENTER to select An asterisk will appear on the selected drive Press ENTER again will deselect a logical drive 98 Terminal Operation Bec ee cy Z Logical Volume Assignment Primary Use arrow keys to select a sub menu and make change to the initialization mode write policy the managing controller Logical volumes can also be assigned to different controllers primary or secondary De
139. bal Spare logical drive rebuild will be automatically conducted User li iu ser applies Local Spare Drive forced manual rebuild assigned to this ogical drive Rebuild using the Local Spare Drive Any Global Spare Drive assigned to this ogical drive Rebuild using the Global Spare Drive Has the failed drive Rebuild using the been replaced replaced drive W ait for manual rebuild Figure 4 14 Manual Rebuild 55 Galaxy 16m User Guide 56 4 5 3 4 6 If neither Local Spare nor Global Spare is available the controller will examine the ID of the failed drive Once the failed drive has been replaced by a healthy one it starts to rebuild using the new drive If there is no available drive for rebuilding the controller will not attempt to rebuild until the user applies another forced manual rebuild Concurrent Rebuild in RAID 0 1 RAID 0 1 allows multiple drive failures and concurrent multiple drive rebuild Drives newly swapped must be scanned and set as Local Spares These drives will be used for rebuild at the same time you do not need to repeat the rebuild process for each drive Logical Volume Multi Level RAID 1 What is a logical volume td kd bd Logical 4 M EM kA Drive o o Physical
140. ber drives and this function can regenerate parity and prevent bad blocks on drives Ce State 22 lew scsl drlwes Delete lagleol drive p EM Log cel Drive Parit gb M oe A Choose the logical drive that you want to regenerate the parity for and then press ENTER Choose Regenerate Parity then press ENTER When prompted to Regenerate Parity select Yes 107 Galaxy 16m User Guide Important If a regenerating process is stopped by a drive failure the process cannot restart until logical drive rebuild has been completed 8 9 6 Media Scan Media Scan is used to examine drives and is able to detect the presence of bad blocks If any data blocks have not been properly committed and are found during the scanning process data from those blocks are automatically recalculated retrieved and stored onto undamaged sectors If bad blocks are encountered on yet another drive during the rebuild process the block LBA Logical Block Address of those bad blocks will be shown If rebuild is carried out under this situation rebuild will continue with the unaffected sectors salvaging the majority of the stored data Z nite Pacha alate Logical diiva cal driwae dri There are two options with performing the media scan Media Scan Priority determines how much system resources
141. ble Event Type Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message Terminal 3121 SES C Voltage Sensor Vendor descriptor strings Device Not Supported gt Event Type Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message Terminal 3121 SES C Voltage Sensor Vendor descriptor strings Device Not Installed Event Type Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message 257 Galaxy 16m User Guide 258 Terminal Event Type What Happens 3121 SES Voltage Sensor Vendor descriptor strings Device Unknown Status Alert Warning Notification What to Dof Terminal Press lt ESC gt to clear the message 3121 SES C Voltage Sensor Vendor descriptor strings Device Not Available Event Type What Happens Alert Warning Notification What to Dof Terminal Press lt ESC gt to clear the message 3121 SES Current Sensor Vendor descriptor strings Device Not Supported gt Event Type What Happens What to Dof Terminal Alert Warning Notification Press lt ESC gt to clear the message 3121 SES C 1 Current Sensor Vendor descriptor strings Device Not Installed Event Type
142. bled Enabled 1 Reset at Power up Enabled Disabled 1 Initial Disk Access Delay None to 75 seconds Fibre Channel Parameters 1 Fibre Connection Options Loop only Point to Point Only Loop Preferred otherwise Point to Point 1 Fibre Channel Dual Enabled Enabled by cabling Loop 1 Host ID WWN name User configurable list 1 LUN Filtering Host Access Filter Control Configurable filter type access right name 1 Controller Unique Necessary 1 to 65535 or hex number Identifier from 0 to FFFFF FW 3 25 and above 1 RCC through Fibre N A channel 69 Galaxy 16m User Guide 70 Table 5 2 Controller Parameter Settings User Defined Parameters Default 00 Alternate Settings 3 Password User Defined Password Validation Timeout 1 to Always Check Configurable 1 Parameters that should be configured at the initial stage of system configuration 2 Parameters that can be changed later 3 Non critical Create and configure one or more logical drives or logical volumes The host and drive channel configuration depends on your application topology Map the logical units you created to Host IDs LUN combinations Remember to enter a controller unique ID for your controller Enter a hex number between 0 and FFFFF FW3 25 and above In redundant mode the unique ID of the primary controller will be adopted for both controllers in the system Save your configuration The configuratio
143. by the controller slot Refer to your hardware manual for details Create IDs You may have to create Primary and Secondary IDs separately on the host and drive channels if these IDs are not available The configuration procedure will be discussed in section 11 3 Configuration on page 189 Mapping n A logical unit mapped to Primary ID will be managed by the Primary controller and that mapped to a Secondary ID by the Secondary controller Each SCSI ID or an LUN under ID will act as one virtual storage volume to the host computer Host 1 1 M Primarv ID Host channel 1 Log ex 1 2 550 0 2 Selina 1 Secondary IC 0 i m Hust channel 2 HBA 2 Figure 11 5 Mapping System Drives Mapping LUNs 181 Galaxy 16m User Guide 182 Important 11 1 4 The diagram above displays a single host computer with two HBA cards allowing the connection of dual I O paths A host port ID is present on each host port and can be designated as the Primary ID or Secondary ID Users may then map any logical configuration of drives to these LUNs Workload can then be divided and managed by different controllers l Misa Lr yi l 253 Wu x cu d eri eel SS ached Siz TaB E EJ 7 e E Host Channel i wz ED cB en 15GB Pu ae TDi E BOREH Occupied by Host Adapter
144. c armik c A Hedur dart Control er Poranmeters Com roller Paraneters Choose Drive side Parameters then press ENTER The Drive side SCSI parameters menu will appear 165 Galaxy 16m User Guide 166 10 3 2 1 Important 10 3 2 2 10 3 2 3 Motor Spin up Rnasla Driva Matar dein Us 0 B seconds p Periodic SAF TE and Devics Check Tine 5 seconds Periodic ure Drive Suan Check 11250 Fire t Predict a lure pode SHARTI Detect Only sre hanne yr com Enable M ller Parameters Ier Hancametaerg The motor spin up decides how the drives Disk Array are started When the power supply is unable to provide sufficient current for all the hard drives and controllers that are powered up at the same time spinning up the hard drives serially is one of the best ways of consuming lower Power up current By default all hard drives will start spinning up when powered on These hard drives can be configured so that all of them will not spin up at the same time when powered on There are 2 methods for spinning up the hard drive s motor Spin up at Power on Spin up serially at random sequence The procedure for each brand model of hard drive should vary If the drives are configured as Delay Motor Spin up or Motor Spin up in Random Sequence some of these drives
145. cated by status bar You may also quit the status bar by pressing ESC to return to the table of the connected drives Select the drive indicated as CLONING by pressing ENTER 152 a i ce Sea Progress Abobo dade Advanced Configuration Select clone Failing drive again to view the current status You may identify the source drive and choose to view clone progress or abort clone if you happen to have selected the wrong drive When the process is completed users will be notified by the following message Hot ification L2158z1 Logical Orive HOTICC CIE z I2 2 Cop ard mce Completed 10 2 1 2 Perpetual Clone The standby spare drive will clone the source drive member drive with predicted error or any selected drive without substituting it The status of the spare drive will be displayed as clone drive after the cloning process The source drive will remain as a member of the logical drive In View and Edit Drives locate the member drive with predicted error Select clone Failing drive and choose Perpetual Clone S at Chl Wander ard Pandit T vieu wis TD Sire CAR Seemed LOL 5 eatis mE view crise umm 2 ONLINE vieu ou lot i ide uM LIKE drive Entry eval f ur Roo LE LL Moe erlmce after
146. ce temporarily When the Primary comes back on line the Secondary will hand over the workload and then reset itself for the new firmware to take effect The rolling upgrade is automatically performed by controller firmware and user s intervention is not necessary Redundant Controller Firmware Sync version A controller used to replace a failed unit in a dual controller system is often running a newer release of firmware version To solve the contention firmware running on the replacement controller will be downgraded to that running on the surviving controller Allow the downloading process to finish Do not reset or turn off the computer or the controller while it is downloading the file Doing so may result in an unrecoverable error that requires the service of the manufacturer 229 Galaxy 16m User Guide While the firmware is new the boot record that comes with it may be the same version as the one in the controller If this is the case there is no need to upgrade the Boot Record Binary Note Controller serial port COM 2can not be used to download firmware A 3 Upgrading Firmware Using In band SCSI RAIDWatch Manager A 3 1 Establish the In band SCSI Connection in RAIDWatch Manager Please refer to RAIDWatch User s Manual for details on establishing the In band SCSI connection for RAIDWatch Manager A 3 2 Upgrade both Boot Record and Firmware Binaries Tia Mu rig irel Meida Aab
147. ck that the Controller I O module setup as follows Check that the Controller I O module has been correctly installed and all external links and cables are securely fitted Check the maximum cable length has not been exceeded LEDs Green LEDs are always used for good or positive indication flashing Green Amber if non critical conditions exist Amber LEDs indicate there is a critical fault present within the module Power Supply Cooling Module The Power Supply Cooling LEDs are shown in Table 13 1 Under Normal conditions the LEDs should all be illuminated constant GREEN e If a problem is detected the color of the relevant LED will change to AMBER 13 2 2 Table 13 1 PSU LEDs 48V DC PSU VNI Power AC Fan Power Good Fail Fault Fault AC input Fail M PSU Good PSU Good Battery Fail Power DC Fan Power Good Fail Fault Fault Amber Fan Fault Ops Panel Fan Fault DC Output Fail DC Output Fail Amber Troubleshooting The Ops Panel displays the aggregated status of all the modules The Ops Panel LEDs are shown in Figure 13 1 and defined in Table 13 2 For details on how to remove and replace a module see Section 13 8 The Ops Panel is supplied as an integral part of the Enclosure core product and is not user replaceable Invalid Address Lj Bea ID 4 Configuration Switches ue ON 4 OFF Figure 13 1 Ops
148. communications paths Two for communications is recommended for the path redundancy it provides Using two channels for the communications offers a greater throughput and hence a better performance Communications over Drive Loops Drive RCC Configure all drive loops into the Drive RCC mode to let them share the communications traffic The controllers can automatically distribute the communications traffic across all drive loops Workflow is balanced among loops Using the Drive RCC mode allows more channels to be used for drive connection With a 6 channel controller for instance there can be as many as two Redundant Controller channels for host and four channels for drives Drive RCC All channels can be used for IO traffic while the system is still benefited from controller communications 11 1 3 Grouping Hard Drives and LUN Mapping There are tunable settings that need to be considered when configuring the redundant controller system How many logical drives logical volumes or logical partitions and in what sizes System drive mapping primary secondary ID how many storage volumes in what sizes will appear to which host port and managed by which controller Will those storage volumes be accessed in a multi host or multi path configuration as shared storage volumes Fault Tolerance Configure the controllers so that they can Failover and Failback in a way transparent to host Please refer to section 11 1 4
149. disk drive does The following section describes the different methods to create logical arrays of disk drives such as spanning mirroring and data parity These methods are referred to as RAID levels Logical Drive Figure 4 1 Logical Drive 47 Galaxy 16m User Guide 48 4 2 4 3 Logical Volume What is a logical volume The concept of a logical volume is very similar to that of a logical drive A logical volume is the combination of one or several logical drives These logical drives are combined into a larger capacity using the RAID 0 method striping When data is written to a logical volume it is first broken into data segments and then striped across different logical drives in a logical volume Each logical drive then distributes data segments to its member drives according to the specific RAID level it is composed of The member logical drives can be composed of the same RAID level or each of a different RAID level A logical volume can be divided into a maximum of 64 partitions During operation the host sees a non partitioned logical volume or a partition of a logical volume as one single physical drive RAID Levels RAID stands for Redundant Array of Independent Disks Using a RAID storage subsystem has the following advantages Provides disk spanning by weaving all connected drives into one single volume Increases disk access speed by breaking data into several blocks when reading writing to s
150. dit Peripheral Devices on the main menu and press ENTER Choose View Peripheral Device Status then press ENTER again The device list displays Below is a list of peripheral devices enclosure modules monitored by the RAID controller unit Monitoring of device status depends on enclosure implementation and is accessed through different interfaces e g SAF TE S E S or I2C serial bus Enclosure Descriptor Help Text Power Supply Device Type Cooling Element Temperature Sensors Audible Alarm Enclosure Services Controller Electronics Display O co 40 WN Hair Quick ire tel lat ion wirw ard edit Lagina Ariwa u lu aud mdiL lai Lam wirw ard redit Rast low wirw s erature 5 n amp ora lale alara LOCATION controller lectronica CDisploy Leon SbOtTLS Enable Lac Write Gache enpereature MET om no Erltlosl Ihreshalc LUCA cy APT TT TA Dass H ra Wreile Cachet Enable Pcl aln muse ipara latian view i qr view ane Ori ep viue a ai it Heal june view snc edit sca e pues View one c view mnc 351 MEES Enoble iin Change baie Eo watt
151. dium au dre M T DESEE EEE TT Benton UT ST mE LG ipsia DIRS 1 ISH IIRS 382600 IIRS IIRS 3825600 DDRAR 34565 Terminal Operation Move the cursor bar to the drive you wish to identify then press ENTER Choose Identify drive then choose flash all drives to flash the read write LEDs of all the drives in the drive channel Choose Yes dreice an cad set slot gees ard r xc Este HCAS oS All Pt ChesmedB 7 The EC EM h ive F You may also choose flash selected drive or flash all But Selected drives to flash the read write LED of the selected drive only or all the drives except the selected drive Choose Yes and choose an extent of time from 1 to 999 seconds Deleting Spare Drive Global Local Spare Drive Move the cursor to a Local Spare Drive or Global Spare Drive then press ENTER Choose Delete Global Local Spare Drive then press ENTER again Choose Yes to confirm m griwa Pee IME TX ed eee ee DF Ermr drive set zlot humser add dri Ernbry Leb ify dri Delve Sere Drive T Verndae mand eset TD WES 3 562 nn IE WES L TOR DDzz 2w55B2 TAF DORA DIRS D3RS 245 8D0 The spare drive you deleted or any drive you repl
152. dress LED Power On LED Enclosure ID Switch HE Alarm Mute Mod Switch System Fault LED PSU Cooling Temperature Fault LED 2 Gb Link Speed LED Hub Mode LED 824 on ban 10 Configuration Switches ON lt OFF Figure 3 1 Ops Panel LEDs and Switches Please refer to Chapter 13 Troubleshooting and Problem Solving for details of any fault indication 44 Operation Table 3 2 Ops Panel LED States Power On Enclosure Powered On Green On Off System Fault System ESI Fault Amber Off On PSU Fault PSU Fault Cooling Temperature Fault 2Gb Link Speed Indicates link speed On 2Gb Off 1Gb Hub Mode Indicates HO and H1 H1 Hubbed Table 3 3 Ops Panel LED Functionality Fault LED Battery LED Functions Power ON Fully Charged OFF OFF Power ON and Charging BBU Flashing BBU Voltage Below 2 5V ON Temperature Out of Range OFF OFF BBU Missing or Faulty ON ON Cache LED Functions Power ON Cache Empty OFF OFF Power ON Cache Dirty OFF OFF Power ON Multi Bit ECC Errors 3 4 Starting the Drives Unless otherwise selected during installation all drives in the enclosure should automatically start their motors If this has not occurred one of the following conditions may exist There may be a power problem an alarm and power fault indication would normally be active e fthere is only one Power Supply Cooling Module present the drive motors will spin up in a de
153. dules and or dummy drive carrier modules as required Note No drive bays should be left completely empty 1 3 1 Power Supply Cooling Module Two variants of the Power Supply Cooling module are available for the Galaxy 16m Auto ranging AC 450W Power Supply Cooling module 48V DC 450W Power Supply Cooling module Warning Do not mix Power Supply Cooling modules of different types 1 3 1 1 AC Power Supply Cooling Module Two Power Supply Cooling modules Figure 1 5 are supplied mounted in the rear of the enclosure as part of the subsystem core product Power AD Faire Pur xml Fail Faull Figure 1 5 AC Power Supply Cooling Module 1 3 1 2 Warning 1 3 1 3 Introduction PSU voltage operating ranges are nominally 115V or 230V AC selected automatically Four LEDs mounted on the front panel of the Power Supply Cooling module see Figure 2 1 indicate the status of the PSU and the fans 48V DC Power Supply Cooling Module A 48V DC Input Power Supply Cooling Module variant is also available Figure 1 6 eum UNS fan Power Gad Fail Fault Figure 1 6 48V DC Power Supply Cooling Module The 48V DC Power Supply Cooling module is not an operator removable part It should only be removed by a technician who has knowledge of the hazards present within the module Multiple Power Supply Cooling Modules The Galaxy 16m must always be operated with two Power Supply Cooling modules fitted The two Power
154. e optical or copper connection option Blank Module External FC AL Interface Cables Cables LC LC optical cables LC SC optical cable SFP SFP copper patch cable 1 M length HSSDC2 HSSDC1 HSSDC2 DB9 HSSDC2 HSSDC2 RS232 cable LAN cable SFP module optical SFP module copper e Battery Li ion e 19 inch rack mounting rail kit e Dummy Carrier Module Bifurcated power cords Country specific power cords e Keys for Drive Carrier modules All documentation 221 Galaxy 16m User Guide 228 1 2 2 1 A 2 2 A 2 3 Important Upgrading Firmware Appendix A System Functions Upgrading Firmware Upgrading Firmware The RAID controller s firmware resides in flash memory that can be updated through the COM port LAN port or via In band SCSI New releases of the firmware are available from your supplier New Features Supported with Firmware 3 21 Background RS 232 Firmware Download Host I Os will not be interrupted during the download process After the download process is completed user should find a chance to reset the controller for the new firmware to take effect Redundant Controller Rolling Firmware Upgrade When download is performed on a dual controller system firmware is flashed onto both controllers without interrupting host I Os After the download process is completed the Primary controller will reset and let the Secondary take over the servi
155. e 168 Check Time Periodic Auto Detect Failure Drive Swap 55 168 169 Check Time Periodic Drive 155 169 Check Time Periodic SES Device 168 Clone Replace 155 156 Clone Failing Drive 151 152 153 154 communications path 191 communications path between controllers 112 189 communications Fibre Channel 125 component failure 127 concurrent multiple drive rebuild 56 connection between controllers 126 178 connection of dual paths 182 connection to host or drive 126 connection type 62 controller failure 60 127 129 184 185 186 189 193 194 controller name 117 119 controller parameters 90 controller password 117 controller settings 187 Controller Unique Identifier 187 Copy and Replace drives 142 143 copy and replace drives 141 creating a logical drive 98 creating multiple IDs 101 dedicated hard drive 52 dedicated parity drive 51 dedicated spare 57 Delete Channel SCSIID 114 265 Galaxy 16m User Guide 266 Delete Global Local Spare Drive 111 delete logical drive 105 delete LUN mapping 109 delete partition 59 105 Delete Primary Secondary Controller SCSIID 114 Detect Only Setting 155 156 157 Detect Clone Replace Function 158 Detect Perpetual Clone Setting 158 Detection of Drive Hot Swap 168 Device Support for Removable Media 162 Disable default value 169 Disable SMART function 155 Disabled default value 168 Disk 46 disk drive 2 22 Disk Drives LEDs 46 Dis
156. e and fault tolerance 7 What RAID level Different RAID levels provide varying degrees of performance and fault tolerance Table 5 1 RAID Levels RAID Level Capacity Data Availability N NRAID Non RAID RAID 0 Disk Striping RAID 1 0 1 Mirroring Plus Striping if N gt 1 RAID 3 Striping with Parity on dedicated disk RAID 5 Striping with interspersed parity Logical Volume Striping Higher depends on containing one or more logical drives of member logical same RAID levels drive s RAID Level Performance Sequential Performance Random RAID 0 R Highest R High W Highest W Highest RAID 1 0 1 R High R Medium W Medium W Low RAID 3 R High R Medium W Medium W Low RAID 5 R High R High W Medium W Low Logical Volume Depends on member logical drive s Depends on member logical drive s 63 Galaxy 16m User Guide 64 9 2 9 2 1 8 Any spare drives Swap Drive Rebuild Spare Drive Rebuild Spare drives allow for the unattended rebuilding of a failed drive heightening the degree of fault tolerance If there is no spare drive data rebuild has to be performed manually by replacing a failed drive with a healthy one 9 Limitations Firmware 3 31 and above support 64 bit LBA A maximum of 64TB capacity can be included in single logical drive Up to 128 members can be included in each logical drive Extreme array sizes can cause operational problems with system b
157. e number 7 3 7 4 Terminal Screen Messages Quick Installation Main Menu gt Lastallatian Create Logical Drive es ves No v wiew and edit PC parameters wimw and edit Peripheral devices system Functions view system Information view and edit Event loas Type Q or use the Up and Down arrow keys to select Quick installation then press ENTER Choose Yes to create a logical drive All possible RAID levels will be displayed Use the Up and Down arrow keys to select a RAID level then press ENTER The assigned spare drive will be a Local Spare Drive not a Global Spare Drive The controller will start initialization and automatically map the logical drive to LUN 0 of the first host channel Logical Drive Status Cache Status Clear ee ee T Ea Logical Drive number Logical Drive 0 of the Primary Controller 50 Logical Drive 0 managed by the Secondary Controller LV The Logical volume to which this logical drive belongs ID Controller generated unique ID RAID RAID level SIZE MB Capacity of the Logical Drive Size MB Capacity of the Logical Drive Status 1 Logical Drive Status Column 1 GOOD The logical drive is in good condition DRV FAILED A drive member failed in the logical drive CREATING Logical drive is being initiated 83 Galaxy 16m User Guide DRV ABSENT INCOMPLETE Status 2 Status 3 Column 0 Column 0 LN SB
158. e takeover process should take less than two seconds to complete n redundant mode each controller takes an ID on each channel bus Connection through Fibre hubs or switches is necessary for joining host Fibre interfaces between controllers The controller defaults for ID settings are listed below Host interface Host channel Primary Secondary Drive channel Primary Secondary Fibre 112 113 119 120 Configurable Parameters Primary or Secondary If necessary users can specify a particular controller as Primary or Secondary By setting each controller to the Autocfg mode the controllers will decide between themselves which is the Primary and which is the Secondary 11 2 3 2 11 2 3 3 11 2 3 4 11 2 3 5 11 3 Redundant Controller The controller firmware recognizes the two controllers used in a redundant configuration as Primary or Secondary Two controllers behave as one Primary controller Once the redundant configuration takes effect user s configurations and settings can only be done on the Primary controller The Secondary controller then synchronizes with the configuration of the Primary controller making the configurations of two controllers exactly the same The two controllers continuously monitor each other When a controller detects that the other controller is not responding the working controller will immediately take over and disable the failed controller However it is not predictabl
159. e which one of the controllers should fail It is necessary to connect all other interfaces to both controllers so that a surviving controller can readily continue all the services provided for the RAID system Active to Active Configuration Users can freely assign any logical configuration of drives to both or either of the controllers then map the logical configurations to the host channel IDs LUNs I O requests from host computer will then be directed to the Primary or the Secondary controller accordingly The total drive capacity can be divided and equally serviced by both controllers The active to active configuration engages all system resources to performance Users may also assign all logical configurations to one controller and let the other act as a standby Active to Standby Configuration By assigning all the logical configurations of drives to one controller the other controller will stay idle and becomes active only when its counterpart fails Cache Synchronization The Write Back caching significantly enhances controller performance However if one controller fails in the redundant controller configuration data cached in its memory will be lost and data inconsistency might occur when the existing controller attempts to complete the writes Data inconsistency be avoided using one or several of the I O channels as the communications path between the controllers The cached data is always synchronized in each other s memory
160. ead Write It means Host A and B can read write PO of LDO e Entry 2 LDO P1 ID Ox F222 Mask 0x FFFF Filter Exclude Access Mode Read Write It means Host A and B can read write P1 of LDO but this partition is inaccessible for Host C e Entry 3 LD1 PO ID 0x F111 Mask 0x FFFE Filter Type Include Access Mode Read Only It means PO of LD1 is Read Only for Host A and B e Entry 4 LD1 PO ID Ox F222 Mask 0x FFFF Filter Type Include Access Mode Read Write It means Host C can read write PO of LD1 10 1 Advanced Configuration Chapter 10 Advanced Configuration This chapter aims to discuss the advanced options for configuring and maintaining a RAID system Each function will be given a brief explanation as well as a configuration sample Terminal screens will be used for the configuration samples Some of the operations require the basic knowledge of RAID technology and the practice of them is only recommended for an experienced user RAID Expansion What is it and how does it work Before the invention of RAID Expansion increasing the capacity of a RAID system meant backing up all data in the disk array re creating disk array configuration with new drives and then restoring data back into system RAID Expansion allows users to expand a logical drive by adding new drives or by copying the data from the original member drives to the new ones and then the smaller drives are replaced w
161. ecord Appendix B Event Messages on page 235 lists all of the controller event messages e Glossary on page 263 defines common terms used throughout this user guide International Standards The Galaxy 16m storage system complies with the requirements of the following agencies and standards e CE to IEC 950 EN60950 e UL 60950 e cUL Potential for Radio Frequency Interference USA Federal Communications Commission FCC This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits The supplier is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s auth
162. ected on host loops If you have a name list pre configured port names will appear with its nicknames Select a port name by pressing ENTER 132 9 4 4 Fibre Operation ON LVACD ORV Partition Sizet RAID Sey SS Hes DHEA 1542 Csuppert No Choose Yes to proceed IC Mas k ilter Type Include Access Mode Readrhrite ame Hot Se The next step is to edit Host ID W WN Mask Move cursor bar through the menu items and press ENTER on the Host ID WWN Mask LUN Mask ID Range Configuration Ranges can be established by combining a basis ID with a mask similar to the way routing table entries are set up on LAN WAN If the port name ID AND d with the mask equals the basis ID AND d with the mask then the port name ID is considered to fall within the range If a default value OXFFFFFFFFFFFFFF is selected then the port name ID must match the basis ID for the port name to be considered to fall within the range Ox means that all values are presented in hexadecimal If for instance a value OxFFFFFFFFFFFFFC is selected and the basic ID is 0x11111111111111 port name IDs ranging from Ox 1110 to Ox 1113 will fall in the ID range As the general rule a host HBA s port name can be used as the basic ID If a host adapter s port name is used as the basic ID and the default mask value is applied the host
163. elect View and Edit Host LUNs from the Main Menu then select a host data path channel ID combination In active to active mode selecting a host channel means selecting either the Primary or the Secondary controller I O path Fibre Operation 9 4 2 WWN List Before mapping host LUNs you may add host adapter port names to a WWN name list to combine with a nickname given to each adapter Names will be recorded in controller NVRAM Falr Heni Quick and edit Legical drives coy and edit logical Yelures cc 9 I8 115 tee utor eae alee Edit Most LL HEH Pane Lass ds stena Inferma ien s edit Fwart lags zu E nb A named adapter by location or the nature of host applications can be easily identified and later combined with filtering masks amp Main Menu 7 Quick installatLlan view and edit Logical drives view and edit 1 ical wolumes ZEIT E v syst wa IDARHN _ ALAN EMER REMI sup pert ast 10 ame List 9 4 3 Logical Unit to Host LUN Mapping lt Main Menu 7 liuick installation UWiew and edit TLngiral deiues Ulew and edit ae Unlines Hust Chownel GIL ID B z l rinnry Controller GIL 4 ID 1 Secondary Controller 5 Functions law cyetem Infornation View and edit hsant loge ee ee
164. eplaced with a battery assembly of the following type which contains current limiting and temperature sensing devices e Battery Assembly SM Feature Code Galaxy 16m Batt If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired ESD Precautions It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling plug in modules and components Avoid contact with backplane components and module connectors etc Data Security This procedure will remove all data from the cache Tools Required None 225 Galaxy 16m User Guide 1 Caution 2 13 8 5 Warning 13 8 5 1 Caution 226 Removal Replacement Procedure Unplug the battery flying lead from the RAID controller You may need to apply some force to remove this connector Withdraw the battery tray from the controller module to allow easier access to the battery assembly Release the battery assembly by squeezing the two latches shown in Figure 13 13 with thumb and forefinger and slide the assembly out of the LRC module Fit the new battery assembly by squeezing the two latches and sliding it into the LRC module Release the two latches and reconnect the battery flying lead to the RAID controller Slide the battery tray back into position in the controller module Dispose of the battery in accordance with Nati
165. er I O module Serial ATA Control module A plug in module providing FC AL channel external cable interface with 16 Serial or Parallel ATA drives Data Communications A type of communications in which computers and terminals are able to exchange data over an electronic medium 263 Galaxy 16m User Guide 264 Disk drive carrier module A SATA PATA disk drive mounted in a carrier You can have up to sixteen disk drive carrier modules in each Galaxy 16m enclosure Enclosure The chassis assembly which houses the plug in modules that make up the Galaxy 16m storage subsystem ESI Ops module A unit used to monitor and control all elements of the Enclosure The ESI Operators Ops panel is supplied as an integral part of the RS 1602 series Enclosure core product Hot plugging A device with the capability of being connected to a subsystem without interrupting the power supplies to that subsystem Hot swap Hot swapping is the term used for manually swapping a failed disk unit with a replacement while the Galaxy 16m subsystem is in normal use Hz Hertz a frequency measurement unit used internationally to indicate cycles per second Initialize To prepare a hardware device for use LED Light Emitting Diode A small light displayed on the cabinet disk units and power supply units Module power supply drive I O A module is a power supply disk drive or electronics unit held in a carrier that plugs into a bay inside the enclosure A Ga
166. ery certain period of time since then This setting ensures that the controller will accept at least 32 tags per nexus The controller will be able to accept more than that as long as the controller internal resources allow if the controller does not have enough internal resources at least 32 tags can be accepted per nexus PE 1 Fari den M 3 i Fas ipee Queued TA eel va 25 or Maenins gon ieurat ian Loop ch ge T T e ER e vy linee Loan VE Driva aida Pak ata a VISE Array Pee es dindant Contrel ber Poraneters Controller Parsneters Choose Host side Parameters then press ENTER Choose Number of Tags Reserved for each Host LUN Connection then press ENTER A list of available selections will appear Move the cursor bar to an item then press ENTER Choose Yes in the dialog box that follows to confirm the setting Maximum Queued I O Count This function allows you to configure the maximum number of I O queue the controller can accept from the host computer e eer current Heat LHH Connection Detft vlus hambecr ct Lus Fueaukrwrd for rex Hoat UN gannectic Pe iphe ai Device Parameters Best Cylinder Fenmd Sec or Happing Configuration Fibre Lenneciion Getion Lose aniv DE ira aida Tarara tara p JAR DU controller
167. es failed during logical drive initialization 3 One of the member drive encountered bad block 4 Hardware failure If the target logical drive has failed try to rebuild the logical drive 218c LG Logical Drive NOTICE Continue Add SCSI Drive Operation Event Type Alert Warning Notification What 5 What to Dof Terminal Event Type The target logical drive has been restored to its previous status and the add drive operation may continue Press lt ESC gt to clear the message 21a1 LG Logical Drive NOTICE CHL ID Starting Clone Alert Warning Notification What Happens This message is displayed when a member drive is manually cloned to a spare or that a spare is automatically applied to clone a faulty member according to the preset scheme What to Dof Press lt ESC gt to clear the message When cloning is completed carefully identify and replace the faulty drive 5 Terminal Event Type Event Messages 21a2 LG Logical Drive NOTICE ID Clone Completed Alert Warning Notification What 5 The clone process has been completed What to Dof Press lt ESC gt to clear the message When cloning is completed carefully identify and replace the faulty drive General Target Events Controller On board Terminal 3 23 Peripheral Device ALERT CPU Temperature lt high low threshold
168. es on the original volume 2 The system drive boot drive of a Windows NT 2000 system can not be expanded 145 Galaxy 16m User Guide 3 The drive that will be expanded should be using the NTFS file system Example The following example demonstrates the expansion of a 16988MB RAID 5 logical drive The Hyper terminal emulation software that comes with Windows Server is used to connect to the RAID controller via RS 232 aH E IRE IS PE 2i Shae 2 AH a PH are EHAU NA AL TBH PLAT FIF jp E Em Res 2 Rcg HERR al You can view information about this drive in the Windows 2000 Server s Computer Management gt Storage gt Disk Management LJ Lompuber Management Nhe Semp TAS Sermon ceed I g gea D gn Penne crees ECT yx JE Fn RON I AE Perfect 0 alte MW arses Uzei c 4 3 DEA en sat YEL nemo c He rye eT Mr wnk nad caa ED Le ES Hte EU EI B uos ccs j unos enisi dame Place the cursor on Disk 1 right click your mouse and select Properties You will see that the total capacity for the Dri
169. ether to operate under a given RAID level and appears as a single contiguous storage volume The controller is capable of grouping drives into as many as 8 logical drives each configured on the same or different RAID levels 2 A total of 8 Logical Volumes can be created each from one or several logical drives A logical drive or logical volume can be further divided into a maximum of 8 Partitions A total of 64 partitions can be created in an array The next step is to map each logical drive or storage partition as one system drive host ID LUN View and Edit Host LUNs in the main configuration menu The host SCSI or Fibre adapter will recognize the system drives after re initializing the host bus The last step is to save your configuration profile as a file or save it to the logical drive you created The controller is totally independent from host operating system Host operating system will not be able to tell whether the attached storage is a physical hard drive or the virtual system drives created by the RAID controller Theory of Operation Fibre Channel Connectivity A Fibre channel allows theoretically the connectivity of up to 125 devices in a loop Each device has one unique ID Figure 5 3 FC ID LUNs Figure 5 3 illustrates the idea of mapping a system drive to host ID LUN combination If you are to file document into a cabinet you must put the document into one of the drawers The ID is like a cabinet and the dra
170. everal drives in parallel With RAID storage speed increases as more drives are added as the channel bus allows Provides fault tolerance by mirroring or parity operation What are the RAID levels Table 4 1 RAID Levels RAID Level Description Capacity Data Availability Non RAID Disk Striping RAID 1 0 1 Mirroring Plus Striping if N21 gt gt NRAID RAID 1 RAID 3 Striping with Parity on dedicated disk gt gt NRAID RAID 3 RAID 5 Striping with interspersed parity gt gt NRAID RAID 5 RAID 10 Striping with RAID 1 logical drives gt gt NRAID Logical Volume gt gt RAID 5 RAID 30 Striping with RAID 3 logical drives gt gt NRAID Logical Volume gt gt RAID 5 RAID 50 Striping with RAID 5 logical drives gt gt NRAID Logical Volume gt gt RAID 5 4 3 1 RAID Level Performance Sequential Performance Random NRAID Drive Drive RAID 0 R Highest W Highest R High W Highest RAID 1 0 1 R High W Medium R Medium W Low RAID 3 R High W Medium R Medium W Low RAID 5 R High W Medium NRAID Disk Spanning MJ 2 GB Hard Drive 3 GB Hard Drive M Hard Drive Ly 2 GB Hard Drive ogical 2 3 1 2 8 GB Logical Drive Figure 4 2 R High W Low NRAID Minimum 1 Disks required N Capacity N Redundancy Functional Description NRAID stands for Non RAID The capacity of all the dri
171. expanded 0189 NVRAM Factory Defaults Restored Event Type What Happens Alert Warning Notification Firmware settings have been restored to factory defaults Options for restoring defaults are not available to users and are only reserved for qualified engineers What to Dof B 3 Event Messages Terminal 0189 Restore from Disk is Completed Event Type Alert Warning Notification What Firmware configuration data previously saved to disk is restored What to Dof Terminal 0189 NVRAM Restore from File is Completed Event Type 1 Alert Warning Notification What Happens Firmware configuration data previously saved as a file is restored Drive SCSI Channel Drive Error Drive Warning Terminal 1101 CHL ID SCSI Target ALERT Unexpected Select Timeout Event Type Alert Warning Notification What Happens Drive SCSI target select timeout The specified hard drive cannot be selected by the controller Whether the drive has been removed or the cabling termination canister is out of order What to Do Check drive side SCSI cable termination and drive canister connections Terminal 1102 CHL ID SCSI Target ALERT Gross Phase Signal Error Detected Event Type Alert Warning Notification What Happens Drive side SCSI phase signal abnormality detected Terminal 1103 l SC
172. f a logical drive or logical volume is not a must for RAID configuration Mn ahe Slhalus Clean ce la oe uma T S20 v l JBA imm Exrmind lzr zal volume Choose the logical volume you wish to partition then press ENTER Choose Partition logical volume from the sub menu then press ENTER Select from the list of undefined partitions and Press ENTER A list of the partitions for this logical volume will appear If the logical volume has not yet been partitioned all the logical volume capacity will list as partition 0 Press ENTER and type the desired size for the selected partition and then press ENTER to proceed The remaining size will be automatically allotted to the next partition Choose Yes to confirm when prompted to the Partition Logical Volume message Press ENTER to confirm Follow the same procedure to partition the remaining capacity of your logical volume Important 8 7 Terminal Operation EOC h maj Thia will ramuilt im ALL DATA wit f Lesaleal eleme T ho When a partition of logical drive logical volume is deleted the capacity of the deleted partition will be added to the last partition As long as a partition ha
173. f the fan s has failed What to Do Check cable connection and see if the fan s is rotating Some OEM solutions may have removed front panel fans and the fan detect signals should be disabled by setting jumpers Please refer to your Hardware Manual for more details 254 Terminal Event Type What Happens 3F22 Peripheral Device ALERT Controller lt high low threshold gt Speed Detected RPM Alert Warning Notification This event refers to the cooling fan in front panel Higher or Lower rotation speed detected What to Do Contact your system vendor for replacing the cooling fan Terminal 3F21 Peripheral Device ALERT 3 3V upper lower threshold Voltage Detected Event Type What Happens What to Dof Terminal Event Type What What to Dof Terminal Alert Warning Notification The detected 3 3V voltage source is now higher or lower than the preset voltage threshold Check power supply condition voltage threshold settings and contact the your system supplier 3F21 Peripheral Device ALERT 5V lt upper lower threshold Voltage Detected C Alert Warning Notification The detected 5V voltage source is now higher or lower than the preset voltage threshold Check power supply condition voltage threshold settings and contact your system supplier 3F21 Peripheral Device ALERT 12V lt upper
174. fault is primary 5491 21 Drive Count pHicam plume amp szienmenbk Primare Cantroller Heite Urite Through In tlasl Un Line reate Leglcal Yolume 7 tes If a logical volume is manually assigned to a specific controller all its members assignment will also be shifted to that controller As all the member logical drives are selected press ESC to continue The logical volume creation confirm box will appear Choose Yes to create the logical volume Cw 3 9 Delete volume Fartitien loagieal volume logical volume Assignments Expand logical volume Hrite Policy add Logical drl ve Lers Press ENTER and the information of the created logical volume displays LV Logical Volume number PO Logical Volume 0 belongs to the primary controller 50 Logical Volume 0 belongs to the secondary controller ID Controller random generated Logical Volume s unique ID Size The capacity of the Logical Volume LD Number of the member logical drive s 99 Galaxy 16m User Guide 100 8 6 Partitioning a Logical Drive Logical Volume The process of partitioning a logical drive is the same as that of partitioning a logical volume We take the partitioning of a logical volume for an example in the proceeding discussion Please note that partitioning can be very useful when dealing with a very large capacity but partitioning o
175. for a host to see the controller it will be necessary to define the controller as a peripheral device first Different host operating systems require different adjustments Please refer to Table 10 2 to find the proper settings for your host operating system References to Peripheral Device Qualifier and Device Support for Removable Media are also included 162 Advanced Configuration boule inetal Maximum iswed Cou 256 ri LUNs Host SCS ID Max Mumber cf egneurrent Hast LiH Ca mnectton ed vd per mat Hiri l A TE Cleves ram Lor Lek ige oi gecuent al access Jriv LiPrace oY pea 1 asco Device rper Diak LGD BUN be ieu 1 diamo Use Device Tygpe T atarate jer Device 3 Enslnaura darvieas Devica Tyee Crees ar Dee ir dee WF DISTR Table 10 1 Peripheral Device Type Parameters Peripheral Device Support for LUN Applicability Device Qualifier Removable Media Windows NT 4 0 connected disabled All Undefined LUNs NetWare 4 x connected disabled All Undefined LUNs Windows 2000 SCO OpenServer connected either is okay All Undefined LUNs 5 0x SCO connected either is okay All Undefined LUNs UnixWare
176. from the initial screen or making configuration change If the controller is going to be left unattended the Password Validation Timeout can be set to Always Check Setting validation timeout to always check will protect the controller configuration from any unauthorized change The controller password and controller name share a 16 character space The maximum characters for the controller password is 15 When the controller name occupies 15 characters there is only one character left for the controller password and vice versa Changing the Password To set or change the controller password move the cursor bar to Change Password then press ENTER If a password has previously been set the controller will ask for the old password first If the password has not yet been set the controller will directly ask for the new password The password can not be replaced unless a correct old password is provided Key in the old password then press ENTER If the password is incorrect it will not allow you to change the password Instead it will display the message Password incorrect then go back to the previous menu If the password is correct or there is no preset password it will ask for the new password Setting a New Password ain Menu Quick installation view d edit Logical drives leagieal Volumes Host luns acsi Drlwes wlew vitu wi ew Scsi channels yl ew Conf laurat lon parameters
177. g to the number of drives and power supplies fitted of the enclosure A minimum gap of 25mm at the front and 50mm at the rear is recommended Check for restrictions due to dust build up clean as appropriate Check for excessive re circulation of heated air from rear to the front use in a fully enclosed rack installation is not recommended Check that all Blank modules are in place Reduce the ambient temperature Troubleshooting 13 4 4 Thermal Alarm Symptom Action 1 Ops Panel FAULT If the internal temperature Check local ambient environment LED AMBER measured in the airflow through temperature is below the upper 40 C the enclosure exceeds a pre specification 2 An AMBER LED on set threshold a thermal alarm one or more Power will sound Check the installation for any airflow Supply Cooling restrictions at either the front or rear Modules of the enclosure A minimum gap of 25mm at the front and 50mm at the 3 Audible Alarm rear is recommended Sounding Check for restrictions due to dust 4 Air temperature build up clean as appropriate exiting PSU above 55 C Check for excessive re circulation of heated air from rear to the front use in a fully enclosed rack installation is not recommended If possible shutdown the enclosure and investigate the problem before continuing 215 Galaxy 16m User Guide 13 4 5 Thermal Shutdown The enclosure system will shut down when a critical tempera
178. gabit sec 100MB sec transfer rates Each Fibre loop can be independently configured for the connection to host or drive 2Gbit Fibre Channel Fibre loops 2Gbit FC AL comply with Fibre Channel Arbitrated Loop FC AL 2 working draft rev 6 4 Fibre Channel Fabric Loop Attach FC FLA working draft rev 2 7 126 9 3 2 9 3 3 9 3 4 9 3 5 9 3 6 9 3 6 1 Fibre Operation Fibre Channel Private Loop SCSI Direct Attach FC PLDA working draft rev 2 1 Fibre Channel Tape FC TAPE profile T11 98 124vD rev 1 13 Support Fibre Channel protocol SCSI FCP SCSI Support Fibre Channel Internet protocol IP Multiple Target IDs Each channel configured as a host loop supports Multiple Target IDs in the range from O to 125 Supported ways to address a Fibre port include Hard assigned and Soft assigned The controller supports automatic loop ID assignment on drive channels A hard loop address ID can be assigned to disk drives by switching jumpers on the enclosure backplane If the AL PA configuration on the backplane has been set to a neutral status physical IDs will be automatically assigned to drives Drive IDs Supported ways to address a Fibre port include Hard assigned and Soft assigned The controller supports automatic loop ID assignment on drive channels A hard loop address ID can be assigned to disk drives by enclosure jumper setting If the AL PA configuration on drive enclosure has been set to a neutral status
179. gned Block number Sense key Sense code Event Type Alert Warning Notification What 5 What to Dof Terminal Event Type Bad blocks have been reassigned successfully Press ESC to clear this message 1118 ID SCSI Drive ALERT Aborted Command Sense key Sense_code Alert Warning Notification What 5 SCSI drive aborted command reported What to Dof Event Type Press ESC to clear the error message Terminal 1142 SMART CH ID Predictable Failure Detected TEST Alert Warning Notification What Happens This message appears when simulating the SMART detect function This message shows that your drives support SMART functions What to Dof Terminal Event Type Press ESC to clear the error message 1142 SMART CH ID Predictable Failure Detected Alert Warning Notification What 5 SMART related errors detected This message will only be displayed when SMART detect is enabled What to Dof Terminal Event Type Event Messages 1142 SMART CH ID Predictable Failure Detected Starting Clone Alert Warning Notification What Happens SMART errors detected a spare is conducted to rebuild and to replace the faulty drive This is a response to the preset scheme What to Dof Terminal Event Type What
180. hat drive device will not be protected by the controller Users who employ Pass through Commands to perform any write commands to drive media do so at their own risk 8 11 Viewing and Editing Drives Cache Slalws klean ne ORY Status Vender Preduct IC a xe ame i ONLINE amem same OH LIME YRADATE OHM L ME SEAGATE 5151 MEL CHY SDZWGRTIE Choose View and Edit Drives in the Main Menu All drives attached to the drive channels will be displayed on the screen 8 11 1 Scanning New Drive oyag Lee ea Pfetten erved uE DRT Ereta rencer ani Procust TO wii LE Pu d mn r5 AEN 1 Fr Eum Exe ry AER LEHRER dizk as mb 1 uia wicu har 5 9999 18ME hannel d i pL ee ELE ars ded DRV Enar SORT Greiwe 7 _ Yer ETE 3 If there is a drive connected after the array is started choose a drive and press ENTER Choose Scan drive then press ENTER The menu may vary according to the drive status Choose the drive channel and ID of the drive you wish to scan then press ENTER Slot Number Drive Entry These two functions are reserved for Fault Bus configuration 110 8 11 2 8 11 3 Identifying Drive Te drive iwFarnabien mm assu se
181. ialization Event Type Alert Warning Notification What Happens The controller starts initialize the logical drive What to Do Press lt ESC gt to clear the message Terminal 2182 Initialization of Logical Drive Completed Event Type Alert Warning Notification What 5 The initialization process of LG_ has been completed What to Dof Press lt ESC gt to clear the message See if host computer can recognize the RAID drive 250 Terminal Event Type Event Messages 2183 LG Logical Drive NOTICE Starting Rebuild Alert Warning Notification What Happens The rebuild process has begun What to Dof Terminal This is the message displayed when a stand by spare is available or when a faulty drive is replaced The controller automatically detects a drive for rebuild 2184 Rebuild of Logical Drive Completed Event Type What Happens Alert Warning Notification The controller has successfully rebuilt a logical drive What to Dof Terminal Press lt ESC gt to clear the message 2185 LG _ Logical Drive NOTICE Starting Parity Regeneration Event Type What Happens Alert Warning Notification Start regenerating parity of a logical drive What to Dof Press lt ESC gt to clear the message Terminal 2186 Parity Regeneration of Logical Drive Completed Event Type Alert Warni
182. ian aln and edit Logical drives ame legiesl and edit Host luns and edit acsi Drlwes and edit Sesi channels and edit Eon Leo parameters and edit Periphersl devices Shutdown Eantroller 7 KCN maintenance For Controller Maintenance functions such as Download Firmware please refer to Appendix A on page 229 Terminal Operation 8 14 Controller Parameters 8 14 1 8 14 2 Controller Name win Logical grives logical Volunes Hes luns scsi Drives channels EAE Co be UM Lzc Lxi ooreen Choose View Edit Configuration Parameters Controller Parameters then press ENTER The current controller name will be displayed Press ENTER Enter the new controller name in the dialog box that follows then press ENTER Saving NVRAM to Disks You can choose to backup your controller dependent configuration information to disks We recommend using this function to save configuration information whenever a configuration change is made The information will be written to a logical configuration of drives First a RAID configuration of drives must exist for the controller to write NVRAM content onto it From the Main Menu choose system functions Use arrow keys to scroll down and select controller maintenance save NVRAM to disks then press ENTER Main Menu 5 Quick installation view and edit Logical drlwes
183. ice Not Installed Event Type Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message Terminal 3123 SES C Temperature Sensor Vendor descriptor strings Device Unknown Status Event Type 1 Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message Terminal 3123 SES Temperature Sensor Vendor descriptor strings Device Not Available Event Type Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message 256 Event Messages Terminal 3f24 SES UPS_ Vendor descriptor strings Device Not Supported Event Type Alert Warning Notification What 5 Voltage monitor detects the abnormal voltage has back to the normal range What to Do Press lt ESC gt to clear the message Terminal 3124 SES UPS_ Vendor descriptor strings Device Not Installed gt Event Type Alert Warning Notification What 5 What to Do Press lt ESC gt to clear the message Terminal 3124 SES C UPS_ Vendor descriptor strings Device Unknown Status Event Type Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message Terminal 3124 SES UPS Vendor descriptor strings Device Not Availa
184. ide 118 6 1920 Shuidown Controller o Ss ivo era IN eic exe tide Mm 118 9 14 Controller a cies ans udi fd 119 QODIIDIIe Nani iiec o E eee a e e ces 119 0 014 2 SAVING NVRAM css dental a ee E Lb eb 119 8 143 Restore r m 120 8 14 4 Controller Unique ldentifier itia oie cmt e n dela 121 Contents 8 14 5 Set Controller Date and Time 122 O10 Drive Intormatlofi at iss 123 9 15 1 View Drive InformmiallOh o i ec debe Epp vu Panes ee 123 9 Fibre Ote d teg ova re ed uut a UR C cute Pav Du Re dud do 125 TT OVENI EW ep 125 9 2 Maor COncernS anre n et 125 9 3 SUB POMEG Features uote n NR 126 CS HU 126 WUIUDIO sted ate ea ba a 127 DTI ONO phe Tr I 127 dusband EIDre OuDDOFt Site Ge Lee La e LE 127 9 3 5 Redundant Controller Configuration eese esee 127 9 3 6 Active to Active Redundant Controller eese nennen nnns 127 9 3 7 Example Configuring the Controller 2Gbit Model
185. ide 234 B 1 B 1 1 Event Messages Appendix B Event Messages The controller events can be categorized as follows Alert Errors that need to attend to immediately e Warning Errors Notification Command processed message sent from Firmware The controller records all system events from power on it can record up to 1 000 events To power off or to reset the controller will cause an automatic deletion of all the recorded event logs RAIDWatch manager sub module Event Monitor can be used to record events on multiple controllers especially when controller reset or power off is an expected action The Event Monitor runs independently on a host computer and can store up to 1000 events per controller unit regardless of the controller s current status The software program is Java based and is usually bundled with RAIDWatch manager Associated details can be found in the RAIDWatch user s manual Descriptions below may contain abbreviations Abbreviations and Capitalized characters are preserved for coherency with the event messages shown on the terminal Event Index Controller Event Alert 0104 Controller ALERT DRAM Parity Error Detected 0105 Controller lt primary secondary gt SDRAM ECC lt multi bits single bit gt Error Detected 0110 CHL FATAL ERROR _ 235 Galaxy 16m User Guide 236 B 1 2 0111 Controller ALERT Redundant Controller Failure Detected 0111 Controller NOTICE Redundant Controller
186. ification message and see the status bar The source drive s status will be re defined as a Used drive and will be immediately replaced and pulled off line This drive should be replaced with a new one as soon as possible 158 10 3 10 3 1 Advanced Configuration Host side and Drive side SCSI Parameters Foreword FC Channel ID and LUN An FC channel FC bus can connect up to 126 devices not including the controller itself Each device has one unique SCSI ID Two devices owning the same SCSI ID is not allowed ccm l LUN C LUN 1 LUN 2 Figure 10 4 SCSI ID LUNs Figure 10 4 is a very good example If you are to file document into a cabinet you must put the document into one of the drawers From a SCSI point of view a SCSI ID is like a cabinet and the drawers are the LUNs Each SCSI ID can have up to 32 LUNs Logical Unit Data can be stored into one of the LUNs of the SCSI ID Most SCSI host adapters treat a LUN like another SCSI device Host side SCSI Parameters Maximum concurrent host LUN connection 5 in SCSI It is the arrangement of the controller internal resources for use with a number of the current host nexus If there are four hosts A B C and D and four host IDs LUNs ID 0 1 2 and 3 in this configuration host A accesses ID 0 one nexus host B accesses ID 1 one nexus host C accesses ID 2 one nexus and host D accesses ID one nexus all queued the cache
187. inch clearance between the rack cover and front of drawer and 50mm 2 inches rear clearance between rear of drawer and rear of rack is recommended in order to maintain the correct air flow around the enclosure The rack should present a maximum back pressure of 5 pascals 0 5mm water gauge Rack Mounting Rail Kit A set of mounting rails is available for use in 19 inch rack cabinets These rails have been designed and tested to handle the maximum enclosure weight and to ensure that multiple RS 1602 enclosures may be installed without loss of space within the rack Use of other mounting hardware may cause some loss of rack space The rack mounting rail kit also incorporates a rear hold down mechanism to ensure shock and vibration immunity Please contact your supplier to ensure suitable mount rails are available for the rack you are using Parts Check List e Rack Mounting Rail Kit 23 Galaxy 16m User Guide 2 3 2 2 2 3 3 2 3 3 1 2 3 3 2 24 Installation Procedure Please see detail drawings supplied with the rack mounting rail kit for assembly details e ZZA 55 m b o9 AW AD A b Figure 2 2 Rack Mounting Kit Chassis Installation Parts Check List Chassis complete with Backplane and Ops Panel installed but excluding all plug in modules e Rack mount front flange mounting screws 4 off Procedure Check for damage Slide the chassis assemb
188. ing modules in rear Bays 1 amp 5 Note Rear bays are numbered from 1 to 5 commencing from the right hand side Controller Module Install in rear Bays 3 and 4 If only 1 controller is fitted it must be installed in bay 4 21 Galaxy 16m User Guide Table 2 1 Galaxy 16m Configuration Module Location Blank I O Modules If only one controller is installed a blank module must be fitted in the unused bay No bays should be left completely empty Ops Panel integral part of chassis assembly Installed in rear Bay 2 Caution Dummy Carriers and Blank Modules MUST be fitted to ALL unused bays there will be inadequate drive cooling if any are left open Column 1 2 3 4 Row SES Drives there must be a drive present in Bay 1 1 or 4 4 to enable SES communications to operate PSU Cooling 1 Controller B Controller A Ops Panel PSU Coolina 2 Figure 2 1Module Locations 2 2 1 Enclosure Bay Numbering Convention The enclosure bay numbering convention is shown in Figure 2 1 A Bay is defined as the space required to house a single 1 0 high 3 5 inch disk drive in its carrier module e g a 1 x 4 bay module would take the space of 1 drive width by 4 drive bays high in the rack mount configuration The Galaxy 16m subsystem is housed in a 4 x 4 enclosure i e 4 bays wide by 4 bays high The front bays are numbered 1 to 4 from left to right viewed from the front Bays are numbered from 1 top row to 4 bottom r
189. ing status e Battery voltage is lower than 2 5V Battery temperature is abnormal normal 0 45 C on charge state BBU is NOT present When FLASHING the LED denotes BBU is charging When OFF the LED denotes BBU charge is done Expansion Port When ON this LED denotes that running FC signal is good Signal Good RJ45 Ethernet LED1 Static ON while LAN port status is link Connection LED2 FLASHING while LAN port status is active When ON this LED denotes that the Controller is failed or CEMI card is failed Cache Active Amber When ON this LED denotes the following status When system is with power ON denotes cache memory contains data or ECC errors are detected When system is without power ON denotes cache memory contains data and is held up by BBU This LED is local to each controller Host Port 1 Green When ON this LED denotes that incoming FC signal is GOOD Signal Good Host port 0 Green When ON this LED denotes that incoming FC signal is GOOD Signal Good Introduction Figure 1 8 Controller I O Module Important Fitting of a RAID controller to the LRC module is a factory only operation Galaxy 16m User Guide Services Interface ES RS232 RAID Contralter MSS Battery Fall LED Pr Signal Good LED Expansion Port BLES Canngclion mof fo compacted he oystam LED Cache Active LEO an Hast Port
190. ins intact The original 512GB threshold on array optimization mode is canceled the size of an array is larger than 16TB only the optimization for sequential I O can be applied Logical drives of this size are not practical therefore there is actually no limitation on the optimization mode and array capacity Every time you change the Caching Parameters you must reset the controller for the changes to take effect In the redundant controller configuration write back will only be applicable when there is a synchronized cache channel between partner controllers Viewing the Connected Drives Prior to configuring disk drives into a logical drive it is necessary to understand the status of physical drives in your enclosure CIT I BpessILG DRV Status Veeder and Pesdect I NNI HS XL DV WENDEN Mes amie issus oni zs 2010 132MB ave 133MB 220 133MB dz kre Use arrow keys to scroll down to View and Edit Drives This will display information of all the physical drives installed Important 8 4 1 Terminal Operation Drives will be listed in the table of View and Edit Drives Use arrow keys to scroll the table You may first examine whether there is any drive installed but not listed here If there is a drive installed but not listed the drive may be defective or not installed correctly please contact your R
191. ion not activated Detect Only SMART function enabled controller will send command to enable all the drives SMART function if a drive predicts problem controller will report the predicted problem in the form of an event log Perpetual Clone If the SMART function is enabled the controller will send command to enable all drives SMART function If a drive predicts problem controller will report in the form of an event log Controller will clone the drive if there is a dedicated Global Spare Drive available The predict failure drive will not be taken off line and the clone drive will still behave as a standby drive If the predict failure drive fails the clone drive will take over immediately Under the circumstance that the predict failure drives is still working and another drive in the same logical drive should fail the clone drive will perform as a standby spare drive and start to rebuild the failed drive immediately This is to prevent a fatal drive error if yet another drive should fail Clone Replace Controller will enable all drives SMART function lf a drive predicts problem controller will report in the form of event log Controller will then clone the drive with predictable failure to a standby spare drive and take the predict failure drive off line as soon as the cloning process is completed Enabling the SMART Feature Follow the procedure listed below to enable SMART on all drives First enable the Periodic Drive Check
192. ions You may divide a logical drive or logical volume into several partitions or use the entire logical drive as single partition 1 Itis not a requirement to partition any logical configuration Partitioning helps to manage a massive capacity 66 RAID Planning 2 Note that a logical drive can not be included in a logical volume if it has already been partitioned 5 3 3 Making Arrays Available to Hosts ioo g Wen BE E E Lig tel or LUM 2 E 5 LUN B 33B LUNA p deeds Teg caer nec _ B o Pov ilo ns ato T 7 ual LUN 2 7 uc Eur se Laon NE ee a Figure 5 6 Mapping Partitions to Host ID LUNs Host ID mapping is a process that associates a logical configuration of drives with a host channel ID LUN To avail logical partitions on host channel s map each partition to a host ID or one of the LUNs under host IDs Each ID or LUN will appear to the host adapter as one virtual hard drive There are alternatives in mapping for different purposes 1 Mapping a logical configuration to IDs LUNs on different host channels allows two host computers to access the same array This method is applicable when the array is shared in a clustering backup 2 Mapping partitions of an array to IDs LUNs across separate host channels can distribute workload over multiple data paths 3 Mapping across separate host channels also helps to make use of all bandwidth i
193. is preferred Method 1 Installing to a Management Computer Install RAIDWatch on a management computer and setup the RAID controllers TCP IP settings You may then access the array by opening a software session with the controller IP address Connect the RAID system Ethernet port to a local network Your management computer must have a valid network connection Configure your RAID controller for TCP IP settings Please refer to section 6 2 4 Configuring the Controller on page 75 6 6 2 2 Out of Band If you have problems setting up an IP contact your LAN administrator for a valid IP and appropriate values about subnet mask and gateway values Install Java Runtime version 1 2 2 or 1 3 and use RAIDWatch s installer program The installer program install htm can be located in the CD ROM that came with your system The program will guide you through the rest of the installation procedure Start the manager program and enter the controller s IP address erarrh ath Fonrenllors al to RAID agent 5 lance IF address 2552 Dera 7 Petrumbar 5522 Double click the Ethernet icon to start configuring your array RAIDWatch Connection View 88 IP XXX XXX XXX XXX H EE FT 7250F Name ID 1048575 FW 3 31F Ethernet Method 2 Installing to the RAID System Segregate a reserved space on your arrays and setup the RAID controller s TCP IP settings
194. ithout powering down the system 10 1 1 Logical Drive Expansion Notes 1 When a new drive is added to an existing logical drive the added capacity brought by the new drive appears as a new partition Assuming that you have 4 physical drives each of the size of 36GB to compose a logical drive and that each drive s maximum capacity is used you will have a logical drive of the size of 108GB One drive s capacity is used for parity i e RAID 3 A 36GB drive is added the capacity will be increased to 144GB with two partitions one 108GB and the other 36GB Upon the completion of array expansion the additional capacity will appear as another partition a new partition The diagram below shows this idea 2 Anew drive used for adding the capacity should be the same size 3 Expansion can only be performed on RAID 0 3 and 5 logical drives Expansion can not be performed on a logical configurations that do not have parity i e NRAID or RAID 1 137 Galaxy 16m User Guide Note expansion on RAID 0 is NOT recommended because RAID 0 array has no redundancy Interruptions during the process of expansion may cause unrecoverable data loss 4 Expansion should not be canceled or interrupted once begun A manual restart should be conducted after power failure or interruption of any kind 4 4 GI 401 Bean amp sone Unused RAID 5 Expand Logical Drive eee 4 40H
195. itoring Analysis and Reporting Technology This section provides a brief introduction to SMART as one way to predict drive failure and implementations for preventing data loss caused by drive failure 10 2 2 1 Introduction Self Monitoring Analysis and Reporting Technology SMART is an emerging technology that provides near term failure prediction for disk drives When SMART is enabled the drive monitors predetermined drive attributes that are susceptible to degradation over time If a failure is likely to occur SMART makes a status report available so that the host can prompt the user to back up data on the failing drive However not all failures can be predicted SMART predictability is limited to the attributes the drive can monitor which are selected by the device manufacturer based on the attribute s ability to contribute to the prediction of degrading or fault conditions 154 10 2 2 2 10 2 2 3 Advanced Configuration Although attributes are drive specific a variety of typical characteristics can be identified head flying height data throughput performance spin up time re allocated sector count seek error rate seek time performance spin try recount drive calibration retry count Drives with reliability prediction capability only communicate a reliability condition as either good or failing Implementations to SMART There are four manual selections related to SMART function in firmware Disable SMART funct
196. ive operation Each controller occupies either a Primary ID or a Secondary ID on drive channels One logical unit is assigned to the Primary controller and the other the Secondary controller In the event when one controller fails the existing controller will inherit IDs from the failed controller and continue I Os Secondary contre takes ID 1 fp 2n host channel 1 t uni rulle Bcondary controll er takes SCSI ID 7 on drive channels ah orgasm gita Frimary controller takes Dn hast channel 1 7 Primary controller takes 5851106 on drive channels Levical Drive 0 e E e mm Ma me a Logical Drive 1 Figure 11 9 Traffic Distribution 185 Galaxy 16m User Guide 186 Logical Drive 0 Logical Drive 1 Host LUN Mapping IDO LUN PID ID1 LUN SID Logical Drive Assignment Primary Secondary Drive Channel 2 3 Users can assign a logical unit either to the Primary or to the Secondary controller Once the assignment is done logical unit s assigned to the Primary controller can only be mapped to the Primary IDs on host channel Logical unit s assigned to the Secondary controller can only be mapped to the Secondary IDs on host channel The channel ID Primary Secondary assignment for a SCSI controller should look like this Primary Controller ID Secondary Controller ID Host Chl SCSI ID P
197. k Disabled wie Dirk Acc esx Delay Tine seconds vigeg IfG Timeut 18 macanda Vie Flan rim Ln S visa Per jedi Drive Che ta aane Fer TAF TE and er amp m DECR ins Sera mr rer TA A pm 7 irj ive Fredicta ire Franne l alatum Lang e d a HEN Farana E a r t sant Paeraneters Cant ler Are ere Choose Periodic Auto Detect Failure Drive Swap Check Time then press ENTER Move the cursor to the desired interval then press ENTER Choose Yes in the dialog box that follows to confirm the setting The controller scans drive buses at this interval to check if a failed drive has been replaced If a failed drive is replaced the controller will proceed with the rebuild process SES Enclosure Monitoring Oisex lad Ramt at Power Us Dish Delo seonnd 1 Tipymut 18 129 tUm i i in line n the Drive Erect T table vs HIR Papen n y EI irr le x Gar a rm Pom umm rj i Parmeetera Seconda tn nt roller Pa ramet E There are remote devices within your RAID enclosure being monitored via SES Use this function to decide at what interval the controller will check the status of
198. k Mirroring 50 Disk Spanning 49 Disk Striping with Dedicated Parity Disk 51 Disk Striping with Mirroring 51 drive array 32 drive carrier 38 drive carrier handles 13 Drive Carrier Module 2 12 22 37 46 210 216 227 drive channels 58 59 64 101 114 127 130 169 188 drive failure 51 56 58 59 95 107 108 151 154 157 158 drive failure management 47 Drive spin down 226 drive status indicators 13 dualloop 62 126 dummy carrier module 2 13 39 217 emulated devices 209 Enclosure 2 4 13 21 23 33 37 214 216 217 enclosure bay numbering convention 22 enclosure expansion 32 Enclosure Services Processor 209 Enclosure System Interface Operators Panel 6 ESD 23 218 ESD precautions 226 ESI processor 213 establishing the RS 232 connection 232 Ethernet 76 eventlog 87 155 235 event message 186 Expand Logical Drive 141 144 Expand Logical Volume 145 expansion configuration 32 External Interface protocol commands 127 Failover and Failback processes 182 failover software 126 Failover Failback 125 127 128 129 179 183 184 194 fan failure 214 216 fault prevention 151 fault tolerance 48 64 179 FC AL signal 210 Fibre adapter 65 Fibre channel 62 65 183 241 Fibre channel hub 62 Fibre network 102 firmware 229 230 231 232 flash memory 229 Forcing Controller Failover for Testing 194 Forcing controller failure 194 front panel 254 Gauge Range 81 Global Sp
199. l IP address only do not enter a host name here RECEIVER receiver s email address The receiver s number followed by an mark an email address comma and the number to specify the message severity level k k kk k The BROADCAST section BROADCAST section header ENABLED 1 enabled O disabled applies to this section only SEVERITY level of severity of the messages to be received 1 notification 2 warning 3 alert 1 covers events of all levels 3 only the most serious events will be broadcast RECEIVERZ The IP address of the receiver computer Add additional lines to specify multiple receivers Up to 4 receivers can be configured 79 Galaxy 16m User Guide 80 Terminal Screen Messages Chapter 7 Terminal Screen Messages The following guide to the on screen information applies to both the RS 232 terminal emulation and the inband SCSI Text based manager 7 1 The Initial Screen ina le 4 IE MEE z Graphic o lor gt Show TranzFsr Eabe 2hmu Cache bakus Cursor Bar Move the cursor bar to a desired item then press ENTER to select Controller Name Identifies the type of controller Transfer Rate Indicator Indicates the current data transfer rate Gauge Range Use or keys to change the gauge range in order to view the transfer rate indicator Cache Status Indicates the current cache status 81 Galaxy 16m User Guide BAT Batte
200. l Quick installatlon view and edit Logical drives view snd edit lagical Volumes wiew snd edit Hast luns wimw edit scsi Drives ealt mu iei MT i 7 Remate Beduedent Centraller Cache Synchronization on Hrite Through Disable Frog Rey The item is display only showing the current communications route Secondary Controller RS 232 This is an option reserved for debug purposes When enabled you can access the secondary controller through its serial port When combined into a redundant controller system only status display is available through the terminal session with a secondary controller No configuration change can be done through a secondary controller Remote Redundant Controller Hain Menu 7 Quiek installation wiew and edit Logical drives viw and edit leaglesl Velumes wiew and edit Hest Luns wiew and edit sesi Drives w leu it Scsi channels Redundant Controller Communication Channel Fibre ne H Disa E o d This function enables two partner controllers to be connected by FC links over an extended distance e g between two campus buildings This is an advanced option reserved for system integrators For more details please contact Infortrend Technical Support 195 Galaxy 16m User Guide 11 3 2 5 Cache Synchronization on Write Through US EAn Lache atat Writ Cache Enable ain Menu Buick installatian wiew mand edit Logical drives
201. laxy 16m enclosure can contain sixteen drive modules two power supply cooling modules and two Controller I O modules Operating system software running the host computer For example on PCs it is often Windows 2000 or Windows NT and on Hewlett Packard machines it could be HP UX PATA Parallel ATA drive interface standard incorporating 16 bit parallel connection with source synchronous non interlocked cockling also known as the IDE protocol Parallel Transmission The transfer of data characters using parallel electrical paths for each bit of the character for example 8 paths for 8 bit characters Data is stored in computers in parallel form but may be converted to serial form for certain operations See Serial Transmission Power Cord Throughout this Galaxy 16m user guide this term is used in accordance with the preferred US context of insulated flexible electric wire fitted with connectors at each end and used for the transmission of electrical power to computer equipment Protocol A system of rules and procedures governing communications between two or more devices Protocols vary but communicating devices must follow the same protocol in order to exchange data The format of the data readiness to receive or send error detection and error correction are some of the operations that may be defined in protocols Redundant Not essential SATA Serial ATA drive interface standard based on serial signalling technology faste
202. layed sequence 45 Galaxy 16m User Guide 3 4 1 Disk Drives LEDs Each drive carrier incorporates two indicators an upper GREEN and lower AMBER In normal operation the Green LED will be ON and will flicker as the drive operates e The Amber LED will be OFF In normal operation It will only be ON if there is a drive fault 3 5 Power Down To power the Enclosure down either e Switch off the Power Supply Cooling modules installed in the Enclosure Or e Remove AC at the power source 46 4 1 Functional Description Chapter 4 RS 232 MUI Functional Description The following chapters Chapter 4 to Chapter 12 inclusive provide all of the necessary information that a system administrator needs to configure and maintain the RAID controllers utilizing the RS232 Management User Interface MUI Also available is the User s Manual for the Java based GUI RAID manager for remote and concurrent management of multiple RAID systems Redundant Array of Independent Disks or RAID offers the following advantages Availability Capacity and Performance Choosing the right RAID level and drive failure management can increase Capacity and Performance subsequently increasing Availability 15 Logical Drive The advantages mentioned above are achieved by creating ogical drives A logical drive is simply an array of independent physical drives The logical drive appears to the host as a contiguous volume the same as a local hard
203. ld Speed Detected RPM 3121 Peripheral Device ALERT 3 3V upper lower threshold Voltage Detected 3121 Peripheral Device ALERT 5V upper lower threshold Voltage Detected 3121 Peripheral Device ALERT 12V upper lower threshold Voltage Detected SES Devices 3121 SES C Power Supply Vendor descriptor strings Device Not Supported 3121 SES Power Supply Vendor descriptor strings Device Not Installed 3121 SES 1 Power Supply Vendor descriptor strings Device Unknown Status 321 SES C Power Supply Vendor descriptor strings Device Not Available gt 3122 SES C Cooling element Vendor descriptor strings Device Not Supported 322 SES C 1 Cooling element Vendor descriptor strings Device Not installed 3122 SES C Cooling element Vendor descriptor strings Device Unknown Status 322 SES C Cooling element Vendor descriptor strings Device Not Available gt 3123 SES C Temperature Sensor Vendor descriptor strings Device Not Supported 3123 SES C Temperature Sensor Vendor descriptor strings Device Not installed 3123 SES C Temperature Sensor Vendor descriptor strings Device Unknown Status 3123 SES C Temperature Sensor Vendor descriptor strings Device Not Available gt 3124 SES C UPS Vendor descriptor strings Device Not Supported 3124 SES UPS Vendor descriptor
204. lide the module into the enclosure Important install the PSU module in the right hand bay Rear Bay 1 of the enclosure in an upside down orientation Figure 2 7 l 48V Power Supply Cooling Module Handle in Open Position 3 Cam the module home by manually closing the PSU handle see Figure 2 8 A click should be heard as the handle latches engage see Figure 2 9 s a ate Ly rk ue XE te Figure 2 8 installing a 48V DC Power Supply Cooling Module 1 Getting Started Figure 2 9 Installing 48V DC Power Supply Cooling Module 2 4 Remove all supply power by turning off the supply at the disconnect device located near to the equipment 5 Remove the terminal block cover 6 Connect the wires in accordance with the Wiring Instructions in section 2 4 3 4 7 Replace the terminal block cover 8 Turn the supply power back 9 Switch on power at the PSU switch 2 4 3 4 Wiring Instructions for 48V DC PSU Warning The 48V and 48V terminals are not connected to chassis earth 1 For installations with 48V earthed a shorting link must be added see Figure 2 10 Shorting Link Earth Terminal 1 Figure 2 10 Shorting Link Figure 2 11 Separate Earth i d T i 2 For installations with a separate earth connect the earth cable to the earth terminal see Figure 2 11 31 Galaxy
205. ller storage subsystem to your host computer system and how to use and maintain the system It also provides all of the necessary information that a system administrator needs to configure and maintain the RAID controllers utilizing the RS232 Management User Interface MUI Who should use this guide This user guide assumes that you have a working knowledge of the Fibre Channel Arbitrated Loop FC AL and Advanced Technology Attachment ATA environments into which you are installing the Galaxy 16m system If you do not have these skills or are not confident with the instructions in this guide do not proceed with the installation About this guide This user guide provides the following information e Chapter 1 Introduction on page 1 provides an overview of the Galaxy 16m storage subsystem and describes of the modules which make up the subsystem Chapter 2 Getting Started on page 21 provides step by step instructions for installation and initial set up Chapter 3 Operation on page 43 tells you how to power on off the Galaxy 16m monitor the LEDs and start the drives Chapter 4 RS 232 MUI Functional Description on page 47 introduces the RS232 MUI and RAID describing the functions of RAID levels logical drives spare drives and logical volumes e Chapter 5 RAID Planning on page 61 introduces basic RAID concepts and configurations including RAID levels logical drives spare drives and logical volumes It is reco
206. logical drive composed in a none redundancy RAID level NRAID or RAID 0 does not support spare drive rebuild 8 4 6 Disk Reserved Space Ma Laue riva Capacity war ammpzctihle 5 The reserved space is a small section of disk space formatted for storing array configuration and RAIDWatch program Do not change the size of reserved space unless you want your array to be accessed by controllers using older firmware 8 4 7 Logical Drive Assignments Mews min Drive Ded ae Disk Resam ed Hegumedmmk Csetesllee Leaadesl Drise Assign te Sesenesey Cantealler 7 If you use two controllers for the redundant configuration a logical drive can be assigned to either of the controllers to balance workload The default is primary controller press ESC if change is not preferred Logical Drive Assignment can be changed any time later 8 4 8 Write Policy Maximum Drive Capacity amp ssign Spare een Reserved Space zx ME Drive Asslonments rite Folicy LetaultiWrite Back S Change Hrite Policy F Pet alt Hrite Back Hrite Throwgh This sub menu allows you to set the caching mode for this specific logical drive Default is a neutral value that is coordinated with the controller s current caching mode setting that you can see bracketed in the write policy status 95 Galaxy 16m User Guide 96
207. logical volumes wiew and edit Hast luns Wiew and edit cesi Drives wir edit charnels ystem Faintenasnce Provide the IP address NetMask and Gateway values accordingly Hair Menu Buick iretallatior Lew and edit boaical qr WEE Vu man t qaia CLUMES T Hast luns tf ecei Urives chanmnalg aatigurstioan eLhask Gateway Hot Bet PING the IP address from your management computer to make sure the link is up and running 76 4 6 2 5 Out of Band FTP Manager Programs to the Controller IP Address There are several RAIDWatch programs that need to be FTP d to the controller IP address 1 Necessary program files can be found in a zip file GU zip the CD ROM that came with your machine Unzip grem htm grem jar grm htm and grm jar to your PC Files are available in the following directory X Java where X is the CD ROM letter 2 Open a DOS prompt You may use an FTP program to complete the same process Move to the folder where the up zipped program files reside Key in ftp xx xx xx xx controller IP address and press Enter to proceed 3 Login as root and there is no password for the first login Press Enter to skip password entry 4 Use the put command to transfer the following files put grm htm put grm jar put grem htm put grem jar 5 Proceed to install Java Run time environment from the CD If the management station is
208. low to Power On the enclosure Apply AC power to the enclosure Turn the Power Supply modules to ON On the Ops Panel the Audible Alarm beeps once all LEDs flash for 7 seconds then the Alarm double beeps All LEDs on the Ops Panel should be lit Green when the enclosure power is activated and the disk drive motors should start All LEDs on the Ops Panel should be lit Green at power up to indicate that the system is functioning correctly If any show Amber then a problem exists and the procedure in Chapter 13 should be followed If AC power is lost for any reason on restoration of power the enclosure will re start automatically Power Supply Cooling Module LEDs The Power Supply Cooling module incorporates 4 LEDs located below the On Off switch and shown in Table 3 1 Under Normal conditions the LEDs should all be illuminated constant GREEN e If a problem is detected the color of the relevant LED will change to AMBER 43 Galaxy 16m User Guide Table 3 1 PSU LEDs 48V DC PSU we 4 N BATT ce Power DC Fan Power Good Fail Fault Fault Power AC Fan Power Good Fail Fault Fault PSU Good Green PSU Good Green AC input Fail Battery Fail Fan Fault Amber Fan Fault Amber DC Output Fail Amber DC Output Fail Amber 3 3 Ops Panel LEDs The Ops Panel LEDs fault and status conditions are defined in Table 3 2 and shown in Figure 3 1 Invalid Ad
209. lower gt Voltage Detected C Event Type 1 Alert Warning Notification What 5 What to Dof The detected 12V voltage source is higher or lower than the preset voltage threshold Check power supply condition voltage threshold settings and contact your system supplier Event Messages SES Device Terminal 3121 SES 1 Power Supply Vendor descriptor strings Device Not Supported Event Type 1 Alert Warning Notification What 5 Unrecognizable device type What to Do Press lt ESC gt to clear the message Terminal 3121 SES 1 Power Supply Vendor descriptor strings Device Not Installed Event Type Alert Warning Notification What The installed power supply is missing What to Dof Check loop connection and contact your system provider for help Terminal 3 21 SES C Power Supply Vendor descriptor strings Device Unknown Status Event Type Alert Warning Notification What Happens Device reports unknown status strings What to Dof Check loop connection and contact your system provider for help Terminal 3121 SES C 1 Power Supply Vendor descriptor strings Device Not Available Event Type Alert Warning Notification What 5 What to Dof Terminal Event Type Device missing Check loop connection and contact your s
210. lready been mapped with a host LUN you have to map the added capacity to another host ID LUN to make use of it As shown above in View and Edit Host LUN the original capacity is 9999MB its host LUN mapping remains unchanged and the added capacity appears as the second partition Expansion by adding more hard disk drives cannot be canceled once started If a power failure occurs the Expansion will be paused and the controller will NOT restart the expansion when the power comes back on Resumption of the RAID expansion must be performed manually If a member drive of the logical drive fails during RAID expansion the expansion will be paused The expansion will resume automatically after logical drive rebuild is completed Mode 2 Expansion Copy and Replace Drives with Drives of Larger Capacity You may also expand your logical drives by copying and replacing all member drives with drives of higher capacity Please refer to Figure 10 3 for a better understanding The existing data in the array is copied onto the new drives and then the original members can be removed When all the member drives have been replaced execute the Expand Logical Drives function to make use of the unused capacity RAID levels supported RAID 0 and 5 141 Galaxy 16m User Guide Metr de Pe Metr arme dure ou IE 3 t t 3 1 eee EAS 46H 18 a Copy and Replace each member drive z mim B w ESL ui Liners eo 3 aA Sc i 2 After
211. ly from the two modules installed Switch off and disconnect the power supply cord Squeeze the two latches on the PSU handle together Figure 13 2 and open the handle to cam the PSU out of the enclosure Figure 13 3 Grip the handle and withdraw the PSU Figure 13 4 Inserting the Module Check for damage especially to the rear connector on the PSU Handle the module carefully and avoid damaging the connector pins Do not install the module if any pins appear to be bent With the PSU handle Figure 13 3 in the open position slide the module into the enclosure install the Power Supply Cooling module in the right hand bay Rear Bay 1 of the enclosure in an upside down orientation Cam the module home by manually closing the PSU handle see Figure 13 4 A click should be heard as the handle latches engage see Figure 13 2 Connect the power supply cord to the power source and switch the power supply ON The alarm will sound until the new Power Supply Cooling module is operating correctly Troubleshooting Figure 13 3 Removing Inserting an AC Power Supply Cooling Module 2 219 Galaxy 16m User Guide 220 13 8 1 3 Warning Warning TE E X Figure 13 4 Removing Inserting an AC Power Supply Cooling Module 3 Removing a 48V DC Power Supply Cooling Module Do not remove the faulty Power Supply Cooling PSU module unless you have a replacement unit of the correct type ready for insertion
212. ly onto the rack rails until the front flanges engage on the rack Ensure the chassis is centrally located If in doubt about correct orientation the drive bays at front should have their black drive connectors toward the bottom of each bay Screw the 4 front rack mount screws through the flanges and tighten Fit and tighten the rear hold down screws ensuring the enclosure is in tight contact to both the side and top of the chassis to avoid any movement of the chassis in the rack 2 4 Warning 2 4 1 Warning 2 4 2 Important 1 Caution 2 Important Getting Started Power Supply Cooling Module Installation Install in the rear of the enclosure in positions 1 and 5 Do not remove covers from the Power Supply Cooling PSU module Danger of electric shock inside Return the PSU to your supplier for repair Parts Check List 2 Power Supply Cooling Modules of the following types Either 2 x 450W PSU e or2x 48V DC 450W PSU Do not mix Power Supply Cooling modules of different types AC Power Supply Cooling Module Procedure PSU2 RH rear bay must be fitted upside down as shown in Figure 2 1 If the cable strain relief wire tab is upside down it must be inverted by squeezing together the two sides of the tab removing them from their mountings inverting and then replacing them as shown in Figure 2 3 Figure 2 3 Inverting the Cable Strain Relief Check for damage especially to the rear connector
213. many smaller drives You may compose a large logical volume consisting of drives on different drive channels and have it partitioned into smaller partitions Each partition will appear as an independent capacity volume In a performance oriented configuration you may configure the same number of drives into several RAID O logical drives just to get the most out of the array performance 4 What kind of host application The frequency of read write activities can vary from one host application to another The application can be a SQL server Oracle server Informix or other data base server of a transaction based nature Applications like video playback and video post production editing require read write activities of large files in a sequential order Choose an appropriate RAID level for what is the most important for a given application capacity availability or performance Before creating your RAID you need to choose an optimization scheme and optimize each array controller for your application Stripe size and write policy can be adjusted on a per logical drive basis 5 Dual loop hub or switch Unpredictable situations like a cable coming loose can cause system down time Fibre channel dual loop or redundant data paths using SCSI cabling can guarantee no single point of failure The use of Fibre channel hub or switch makes cabling and topology more flexible Change the channel mode connection type and other associated settings
214. may not be ready at the moment when the controller accesses them when powered up Increase the disk access delay time so that the controller will wait a longer time for the drives to be ready Disk Access Delay Time Sets the delay time before the controller tries to access the hard drives after Power on The default is 15 seconds Jua fe ee m jew er ie riw 2 he 4 gie EI z E x ra oth irs Bees Per Auto Deta t Fall Drive Predictable Me Sekt Disk scess Delay Time T Fibre Dual Leap Ersbled H ETE g LX emat GS seconmcs i mmcmncs Redundant gs P Parsmet Controller Choose Disk Access Delay Time then press ENTER A list of selections will appear Move the cursor bar on a selection then press ENTER Choose Yes in the dialog box that follows to confirm the setting Drive I O Timeout The Drive I O Timeout is the time interval for the controller to wait for a drive to respond If the controller attempts to read data from or write data to a drive but the drive does not respond within the SCSI I O timeout value the drive will be considered as a failed drive 10 3 2 4 Important Advanced Configuration When the drive itself detects a media error while reading from the drive platter it usually retries the previous reading or re calibrates the head When the d
215. me The time during rebuild is time of hazard For example a RAID 5 logical drive can only withstand single drive failure if another drive fails during the rebuild process data will be lost The time span of rebuild process should be minimized to reduce the possibility of having two drives to fail at the same time Configuration A is a large logical drive and takes a long time to rebuild All of the 24 members will be involved during the rebuild process In Configuration B the time span is shorter because only a maximum of 6 drives will participate when rebuilding any of the logical drives Channel Failure Protection Channel failure may sometimes result from absurd matters like a cable failure A channel failure will cause multiple drives to fail at the same time and inevitably lead to a fatal failure Using a logical volume with drives coming from different drive channels can get around this point of failure Logical Volume X C p EE I EE IL Logical Volume 24 drives 4 redundancy drive 2 ULLA 2 HA 2 UE Configuration One logical volume with 4 logical drives Figure 4 18 Logical Volume with Drives on Different Channels As illustrated above should one of the drive channels fail each logical drive loses one of its members Logical drives will still be capable of normal operation Data remains intact and the rebuild can be performed after the failed channel is recovered No access interruptio
216. meters Choose Drive I O Timeout Default 7 seconds then press ENTER A list of selections will appear Move the cursor bar on a selection then press ENTER Choose Yes in the dialog box that follows to confirm the setting Maximum Tag Count Tag Command Queuing Mate asin m aE aucunca 5 Per ir eRe ir B sca Bebe Check c Periodic uto Detect Failure Jrive Swap Sache Drive Pradictasie Failure Modi SHIR Detect Only p Fibre Channel Dual B am n SMS TRI T Cere Les Parameters controller Parameters The controller supports tag command queuing with an adjustable maximum tag count from 1 to 128 The default setting is Enabled with a maximum tag count of 32 This setting can be changed or tag command queuing can be disabled Choose Maximum Tag Count then press ENTER A list of available tag count numbers will appear Move the cursor bar to a number then press ENTER Choose Yes in the dialog box that follows to confirm the setting Every time you change this setting you must reset the controller for the changes to take effect Disabling Tag Command Queuing will disable the Write Back Cache built in the hard drive 167 Galaxy 16m User Guide 168 10 3 2 5 Detection of Drive Hot Swap Followed by Auto Rebuild 10 3 2 6 10 3 2 7 Mako Jein Te Diasslad Raxat a
217. minal any VT 100 terminal emulation software will suffice Microsoft Windows includes a terminal emulation program as presented with the Hyper Terminal icon in the Accessories window Starting RS232 Terminal Emulation The keys used when operating via the terminal are as follows To select options Enter To go to a submenu or to execute a selected option Esc To escape and go back to the previous menu Ctlr L The controller will refresh the screen information 71 Galaxy 16m User Guide Important 6 2 6 2 1 72 bata Es dnm tk Sw raster Salet5hea Cache Slalws If the RS 232 cable is connected while the controller is powered on press L to refresh the screen information The initial screen appears when the controller is powered on Use the Up and Down arrow keys to select the desired terminal emulation mode then press ENTER to enter the Main Menu lea ogical crives t lcalcal uris t Heat Iluna t Drives ghanriele edit gen Hare ian narmmetera nd edit Peripheral system Funrtians i i 1 i i wien systen Information view amd edit Event lags Choose a functional item from the main menu to begin configuring your RAID Out of Band via Ethernet The RAIDWatch manager software provides graphical interface to RAID subsystems There are two different methods to install the RAIDWatch software if Ethernet connection
218. mmended that users unfamiliar with RAID technologies should read this chapter before creating a configuration Chapter 6 Out of Band via Serial Port amp Ethernet on page 71 tells you how to begin with RAID At the beginning of this chapter we raise some basic questions of which the user should know the answers prior to creating a RAID e Chapter 7 Terminal Screen Messages on page 81 teaches you how to configure the RS 232C terminal emulation interface and the connection through a LAN port Chapter 8 Terminal Operation on page 89 teaches you how to interpret the information found on the RS 232 terminal emulation e Chapter 9 Fibre Operation on page 125 gives step by step instructions on how to create a RAID via the RS 232 terminal Chapter 10 Advanced Configuration on page 137 includes all the Fibre specific functions implemented since the firmware release 3 12 Chapter 11 Redundant Controller on page 177 provides the advanced options for RAID configuration Galaxy 16m User Guide xii Note e Chapter 12 of Settings on page 197 addresses the concerns regarding the redundant controller configuration and the configuration process e Chapter 13 Troubleshooting and Problem Solving on page 209 provides help and guidance troubleshooting and problem solving Appendix A System Functions Upgrading Firmware on page 229 teaches you how to upgrade firmware and boot r
219. mpt to access data on the drive If the Periodic Drive Check Time is set to Disabled the default setting is Disabled the controller will not be able to detect any drive removal that occurs after the controller has been powered on The controller will only be able to detect drive removal when a host attempts to access the data on the drive 169 Galaxy 16m User Guide 170 10 3 2 9 10 4 10 4 1 Auto Assign Global Spare Drive minm iF Quick inst gliation and sadit cosleel lea and edit logical Value vire srd edit ost Luns Tea and edit iesi Lriva Dilamlel Lriva Pawa Ob Enz lad Diez Delay Tire 15 Seen Dell ri Driv Check Li T seconds Period c ME t joi ge e me 5 ye Drive Fred ietab ai tors er SHART Diash isd Eib e Channel Dual Lesep eae P The Auto Assign function automatically use New or Used drives that are not included in any logical configurations as global spares In the event of multiple drive failure having more hot spares can reduce the chance of failing more than one drive in an array Note that if a drive has a capacity smaller or apparently larger than the members of configured arrays the controller may avoid using it as a global spare Monitoring and Safety Mechanisms View Peripheral Device Status Select View and e
220. mware Binary to the controller In HyperTerminal go to the Transfer menu and choose Send file If you are not using Hyper Terminal choose Upload or Send depending on the software When the firmware completes downloading the controller will automatically reset itself 4 3 6 Upgrading Firmware Upgrading the Firmware Binary Only POLST La Lil Guich inctallsation u inoa alik en re eiua lew and dit lost Lans u iH amm iiei uiecu and cdit Eesti channels uia and ardit Ceanlagqueation EAr eee amd oa ii naim BLU iun bo m Load T es No por E Hr REFER laicus Gare Enter leet From the Main Menu scroll down to System Functions Go to Controller Maintenance Choose Download Firmware Set ZMODEM as the file transfer protocol of your terminal emulation software Send the Firmware Binary to the controller In Hyper Terminal select Send file If you are not using HyperTerminal choose Upload or Send depending on the software eee Leche 57 1 5 netalla n alil Chuck ireka jetisn wlen acd d t Loalcal drives wlgM a rl edit lagleal Volumes view acd ed l Haa luim 145257 bytes receluad 1m FH Blnmarr Fixiuranming Flesh Dounlcad Success ul Resetting Co trolie Alease dat 233 Galaxy 16m User Gu
221. n a multi path configuration Firmware automatically manages the process when one data path fails and the workload on the failed data path has to be shifted to the existing data paths Logical Drive 1 Logical Drive 0 Partition 2 Partibon Logical Drive Q 3 Partition 0 amp 56GB DGB WR XH M LUN s LUN a j Lus SELON 2 Host Channel uu F vi 7 ics 1568 25 Logical Drive Logical Drive 4 Logical Drive 1 Partiaon 1 Partition 1 Partition 2 CGantrellar Figure 5 7 Mapping Partitions to LUNs under ID 67 Galaxy 16m User Guide 68 5 4 Tunable Parameters Fine tune the controller and the array parameters for your host applications Although the factory defaults guarantee the optimized controller operation you may refer to the table below to facilitate tuning of your array Some of the performance and fault tolerance settings may also be changed later during the preparation process of your disk array Use Table 5 2 as a checklist and make sure you have each item set to an appropriate value Table 5 2 Controller Parameter Settings User Defined Parameters Default Alternate Settings Fault Management 1 Automatic Logical Drive Enabled when Spare Drive is RAID 1 Local Spare Rebuild Spare Drive available RAID 3 Local Spare RAID 5 Local Spare Global Spare 1 SMART Disabled Detect Only Detect amp
222. n information can be saved to logical drives or as a file in host system disk When all the RAID configuration is done use the Save NVRAM to Disk function please refer to section 8 14 2 on page 119 to save your configuration data You may also use the forms in Chapter 12 of this manual to keep a hard record of your configuration Initialize your system and proceed with installing your operating system 6 1 6 1 1 Out of Band Chapter 6 Out of Band via Serial Port amp Ethernet RS 232 Serial Port The controller can be configured via a PC running a VT100 terminal emulation program or a VT 100 compatible terminal In order to transfer the configuration commands to your host computer you need to connect the RAID system to a service computer RAID enclosures usually provide one or more DB 9 RS 232 ports Simply use an RS 232 cable to connect between controller RS 232 port and the PC terminal port Make sure Null Modem is already installed in your enclosure or that a Null Modem can be attached to the host serial port The Null Modem has the serial signals swapped for connecting to a standard PC serial interface The following are guidelines on using the serial port e The serial port s default is set at 38400 baud 8 bit 1 stop bit and no parity Use the COM1 serial port of the controller In most cases connecting RD TD and SG are enough to establish the communication with a terminal If you are using PC as a ter
223. n press ENTER Choose View and Edit ID A list of existing ID s will be displayed on the screen Wed Feb 26 10 55 20 2003 Double 2GbRAID Cache Status Clean lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels 2 GHz ID 2 Primary Controller Serial F 2 GHz Serial T Serial F NA 2 GHz Serial sein na 2 o serian iCtrl L Refresh Screen Wed Feb 26 10 56 22 2003 Double 2GbRAID Cache Status Clean lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit scsi Drives view and edit Scsi channels In single controller mode you should set the Secondary Controller s ID to NA In dual controller mode you need to set an ID for the Secondary controller on each of your drive channels Press ENTER on one of the existing IDs Choose Add Channel ID then choose to assign an ID for either the Primary Controller or Secondary Controller A list of IDs will appear Choose an ID DO NOT choose an ID used by another device on the same channel The defaults are PID 0 and SID 1 channel In redundant mode logical drives mapped to a primary ID will be managed by the primary controller and vice versa 113 Galaxy 16m User Guide 114 8 12 4 Important 8
224. n unlikely event of controller failure the existing controller will acknowledge the situation and disconnect with the failed controller The existing controller will then behave as both controllers and serve all the host I O requests System failover is transparent to the host System vendors should be contacted for an immediate replacement of the failed unit Replacing a Failed Unit Firmware Synchronization The replacement controller should have the same amount of memory and the same version of firmware installed However it is inevitable a replacement controller is usually running later revisions of firmware To solve this problem Firmware Synchronization is supported since firmware version 3 21 When the replacement controller is combined the existing controller will downgrade the replacement s firmware so that both controllers will be running the same version of firmware Your system vendor should be able to provide an appropriate replacement controller Redundant Controller Rolling Firmware Upgrade When upgrading firmware in a redundant controller system the Primary controller receives the new firmware When appropriate time is found to reset both controllers the Secondary controller s firmware is upgraded If host access is stopped and then firmware is upgraded the controllers will flash new firmware and after controller reset both controllers firmware will be upgraded Rolling firmware upgrade is not supported wi
225. nal Emulation Redundant Configuration Using Manual Setting Power on controller 1 Make sure controller 2 is powered off Enter the Main Menu Use the arrow keys to navigate through the menus Choose View and Edit Peripheral Devices then press ENTER Choose Set Peripheral Device Entry then press ENTER Choose Redundant Controller Primary and then press ENTER ip Pleny M MM gizal ar ives airs Volumes at urma Power off controller 1 then power on controller 2 Set controller 2 to Secondary as described above JAA ALAS LARA Menu Fo sees itk inated viam and aci Leal cal drives lume hin en and edit Host Tuna ut md ggj AE channels Power off controller 2 Power on drives both controllers and host computer s for the settings to take effect Redundant Controller The Primary and Secondary controllers synchronize each other s configurations at frequent intervals through the established communications path s Write back cache will be disabled if no sync cache path exists Select View and Edit Channels from the Main Menu the communications path will be displayed as RCCOM Redundant Controller Communications amp Main Menu gt Quick irstsllation view snac edit Log csl drives view gnc edit log csl VYolum s Pee poen porera ei _ Oriwve a aj 42 hide S a ese az wal
226. ne Sshi ne serene den 224571 LE 1 ri Za d 54123605 EER TWO C 3 JE Lr zal The screen will display that volume set of Drive has been extended into a spanned volume the 8 3GB in Disk2 Pile ES Computer Management Action vw ee 0ml 2 l Ax 3 ub Type File System _ Status Ec Partition Basic NTFS Healthy Volume Spanned Dynamic NTFS Healthy Computer Management Local E d System Tools E Event Viewer E Sg System Information 9 4 Performance Logs and Alerts 9 6 Shared Folders 3 Device Manager Local Users and Groups Sj Storage X Disk Management 4 i e Disk Defragmenter 3 Logical Drives Zgpisk 0 E EE Removable Storage Basic C DE Services and Applications 14 29 GB 14 29 GB NTFS Online Healthy System lt Disk 1 Dynamic New Volume E 16 58 GB 16 58 GB NTFS Online Healthy lt SDisk 2 Dynamic New Volume E 8 29 GB 8 29 GB NTFS Online Healthy 2 Bl Unallocated Primary Partition J Spanned Volume 1 Logical Drive is now composed of two partitions with a total volume of 2500MB see this hold down on the Ctrl key and select both Disk 1 and Disk2 then right click your mouse and select Properties Drive E now has a capacity of about 25GB 150 Advanced Configuration exu Wolume E Properties
227. ng Notification What Happens The regeneration process completed What to Dof Press lt ESC gt to clear the message Terminal 2187 LG Logical Drive NOTICE Starting Expansion Event Type Alert Warning Notification What 5 Start expanding the logical drive What to Dof Press lt ESC gt to clear the message Terminal 2188 Expansion of Logical Drive_ Completed Event Type Alert Warning Notification What 5 Logical drive expansion completed What to Dof Press lt ESC gt to clear the message 251 Galaxy 16m User Guide Terminal Event Type 2189 LG Logical Drive NOTICE Starting Add SCSI Drive Operation Alert Warning Notification What 5 Expansion by adding new drive has started What to Dof Terminal Event Type Press lt ESC gt to clear the message 218a Add SCSI Drive to Logical Drive Completed Alert Warning Notification What What to Dof Terminal Event Type The expansion by adding new drive is completed Press lt ESC gt to clear the message 218b LG Logical Drive NOTICE Add SCSI Drive Operation Paused Alert Warning Notification What Happens What to Dof Terminal The expansion process is halted by 1 Logical drive expansion canceled by user 2 On of the member driv
228. nications loops Two are recommended for path redundancy and sufficient bandwidth Drive RCC Communications traffic distributed over drive loops 125 Galaxy 16m User Guide Connection between Controllers Cabling between the controllers hardware link through a common backplane Fibre hub or switch for SAN applications and for those models that do not have the by pass chips on board Channel Mode Assignment According to the topological plan your I O channels can be designated as Host e RCC paths Drive Drive RCC Host Channel Connection Type This depends on the way your RAID system is connected to the host computer s The host connection type can be e FC AL e Fabric point to point Controller Unique ID This ID will be used to generate Fibre ports node names and is necessary for addressing the controller during the controller failover failback operation Dual Loop e Drive side dual loop provides data path redundancy Firmware is capable of executing a load sharing algorithm to optimize dual loop performance e Host side dual loop is passively supported and requires failover software on the host computer 9 3 Supported Features 9 3 1 Hardware Features Fibre Chip e 1Gbit Fibre Channel Fibre loops 1Gbit FC AL comply with FC PH X2 230 1994 SCSI FCP X3 269 1996 FC AL 2 Project 1133 D rev 6 5 SCSI 2 X3 131 1994 Supporting sustained 1 Gi
229. nister connections and hard drive Terminal 1108 CHL ID SCSI Target ALERT Invalid Status Sense Data Received Sensately Sensualized Event Type Alert Warning Notification What Drive side SCSI invalid status sense data received from target What to Dof Check cabling termination canister connections Terminal 110F LIP __ Detected Event Type Alert Warning Notification What 5 Fibre Loop LIP issued What to Dof Press ESC to clear the error message 244 Terminal Event Type Event Messages 1101 SCSI Drive Channel Notification SCSI Bus Reset Issued Alert Warning Notification What Happens SCSI bus reset issued What to Dof Terminal Event Type 1111 CHL ID SCSI Drive ALERT CHL ID Clone Failed Alert Warning Notification What 5 What to Dof Terminal Drive installed does not respond with Ready Check hard drive and drive side cabling termination canister connections 1112 CHL ID SCSI Drive ALERT Drive HW Error Sensately Sense_code Event Type What Happens Alert Warning Notification Drive Side SCSI drive unrecoverable hardware error reported What to Dof Replace hard drive and the rebuild may begin with a hot spare or a replacement drive Terminal 1113 CHL ID SCSI Drive ALERT Bad Block Encounte
230. ns to the logical volume will be experienced on the host side 2 Spare drives assigned to a logical volume A Local Spare Drive cannot be assigned to a Logical Volume If a drive fails it fails as a member of a logical drive therefore the controller allows Local Spare s assignment to logical drives rather than logical volumes Limitations The logical volume can not have any logical drive stated as fatal failed If there is any failed drive in any of its member logical drives of a logical volume controller will start to rebuild that logical drive Should any of the member logical drives fail fatally the logical volume fails fatally and data will not be accessible Functional Description 3 To avoid a logical volume failure Logical drives as members to a logical volume should be configured in RAID levels that provide redundancy RAID level 1 0 1 3 or 5 Rebuild the logical drive as soon as possible whenever a drive failure occurs Use of local spares is recommended A logical drive should be composed of physical drives from different drive channels Compose the logical drive with drives from different drive channels to avoid the fatal loss of data caused by bus failure 4 Partitioning partitioning the logical drive or partitioning the logical volume Once a logical drive has been divided into partitions the logical drive can no longer be used as a member of a logical volume The members of a logical volume should h
231. nt of controller failure the surviving controller will inherit the failed controller s port addresses and service the I O requests originally directed to the failed controller With multi ID setting there is no need for a standby channel chip on the partner controller A dual active configuration using a single host port is possible The Failover Failback process is handled by firmware and is totally transparent to the host computer LUN Filtering RAID Based Mapping RAID based mapping provides access control over a Storage Area Network where 1 Servers may share common storage 2 File integrity becomes a problem and access contentions might occur 3 File access must be coordinated among multiple servers H RATT Storage Jet 4 E E Host H L E rm LUNG oy E wy Le SAN P Luna d A LUNM Hose S Storage Fool Figure 9 2 Storage Pool RAID based mapping provides the centralized management for host storage access It is derived from the concept that storage can be divided into manageable pieces by mapping storage units to different Logical Unit Numbers LUNs The storage can then be managed in the context of a LUN map We then append filtering mask s to the LUNs making specific storage unit accessible or inaccessible to one or multiple host adapters HBAs Host Channel 1D LU LUN h Peit Logkal Drive
232. ntroller will manage the logical drive once belonged to the failed controller via the previously assigned ID the standby ID The ID mapping is synchronized between the controllers In fact all the configuration settings can only be done through the Primary controller See the table below Table 11 1 ID Mapping Status 0 Primary ID Active Pri Controller channel 0 1 Secondary ID Standby Sec Controller channel 0 1 Secondary ID Active Sec Controller channel 1 0 Primary ID Standby Pri Controller channel 1 183 Galaxy 16m User Guide 184 In the event of controller failure Say the Primary controller fails the once inactive ID chip will become active Table 11 2 ID Mapping Status Controller Failed 1 Secondary ID Standby Becomes Active Sec Controller channel 1 Secondary ID Active Sec Controller channel 1 0 Primary ID Failed Secondary LM Rs po Controller The onec masive Dizeeries seher JAormal Route Redundant Route Figure 11 8 Controller Fallover For every channel that is actively serving l Os there is another on the alternate controller that stays idle and will inherit the task should its counterpart fail An exception to this is that active IDs may co exist on single or different host channels As long as I O bandwidth is not of the concern then standby chips are not necessary Controller Failover and Failback In a
233. o Power Supply Cooling modules and two Controller I O modules The Backplane PCB provides logic level signal and low voltage power distribution paths Figure 1 2 and Figure 1 3 show front and rear views of a Galaxy 16m chassis respectively The chassis is fitted with 19 inch Rack mounting features which enables it to be fitted to standard 19 inch racks and uses 3EIA units of rack space A Bay is defined as the space required to house a single 1 0 high 3 5 inch disk drive in its carrier module e g a 1 x 4 bay module would take the space of 1 drive width by 4 drive bays high in rack mount configuration e 4 4 Chassis fitted with 19 inch Rack mounting features enables it to be fitted to standard 19 inch racks It uses 3EIA units of rack space Introduction Galumn 1 2 3 4 SES Drives hare must a driva present In Bay 1 1 or 4 4 to SES communicatians to aparate Figure 1 2 Enclosure Chassis Front PSUACooling 1 Controller B Controler Ops Panel P5SLUitaalng 2 Figure 1 3 Enclosure Chassis Rear 1 2 2 Tower Option An optional tower kit is available which can be fitted to the rack chassis described here Figure 1 4 Galaxy 16m Tower Option Galaxy 16m User Guide 1 3 The Plug in Modules A Galaxy 16m Enclosure requires the following modules for normal operation 2x Power Supply Cooling modules 1x Operator Panel e 2x Controller modules Up to 16 SATA drive carrier mo
234. o external switch is present Hub Mode will be required Hub Mode may also be required in alternative configurations 35 Galaxy 16m User Guide Table 2 3 Mode 0 Drive Enclosure Device Settings Mode 0 0 4 5 6 7 8 9 10 11 42 13 14 45 46 17 48 19 8 9 10 11 12 13 14 15 16 17 48 19 2 202122 23 24 25 26 27 28 29 30 31 32 33 34 3 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 67 4 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 6 84 85 86 87 88 89 90 91 92 93 94 95 96 297 98 99 7 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 115 8 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 9 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 1 15 2 115 12 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 Device Slot SEL ID 13 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 3 115 14 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 15 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 Notes 1 Drives are numbered row column 2 With only one active PSU the enclosure will take approximately 96 seconds to start all drives from Power On Table 2 4 Drive Slot Arrangement Enclosure Front View Column row ti ze 1 Drive Drive 1 Drive 2 2 Drive 4 Drive 5 Drive 6 3 Drive 8 Drive 9 Drive 10 4 Drive 12 Drive 13 Drive
235. ocated above the indicators on the Ops Panel see Figure 13 1 Troubleshooting When the alarm is muted it will continue to sound with short intermittent bleeps to indicate that a problem still exists It will be silenced when all problems are cleared See also Thermal Shutdown states Section 13 4 5 LED Test Mode The Alarm Mute push button can also be used to test the LEDs on the Ops Panel When the Mute push button is held all LEDs will be illuminated if there are no faults present 13 4 Troubleshooting The following sections describe common problems with possible solutions which can occur with your Galaxy 16m system 13 4 1 System Faults Symptom Action 1 The SYSTEM LED will illuminate AMBER on the Controller 2 Audible Alarm sound Note also Section 13 4 5 The ESI processor has detected an internal fault e g failure of an internal communications path 1 Check for other AMBER LED indications on the Power Supply Cooling modules If there is a PSU error present there may be a communications problem with that Power Supply Cooling module Remove and then re fit the module if the problem persists then change the module 2 Check for other AMBER LED indications on the drive carriers If none are evident then there may either be an ESI processor problem or a Backplane problem 3 Ops Panel module faulty please contact your supplier see 13 8 2 213 Galaxy 16m User Guide
236. ode name is used to prevent host computers from mis addressing the storage system during the controller Failover Failback processes 3 MAC addresses for the controller s Ethernet port that should be taken over by a surviving controller in the event of controller failure In redundant mode configuration data is synchronized between controllers Host ports on both controllers appear with the same node name but each with a different port name WWPN When a controller fails and a replacement is combined as the Secondary controller the node name will be passed down to the Secondary controller The host will not acknowledge any differences so that controller failback is totally transparent The unique identifier setting can be accessed from View and Edit Configuration Parameters Controller Parameters Controller Unique ID 121 Galaxy 16 User Guide 8 14 5 Set Controller Date and Time This sub menu only appears when the controller is equipped with a real time clock Time Zone Clean nable bab i Fsir Me Quick installatior view and edit Logical drives wiew ard cedit lagieal VWelures wiew ard edit lost lunes view ard edit scai Drives e ard edlt Sosi channels ot Set FRE ls Display ant eller Logo Validstizn imequk Jlwas check Cont coller Unique Iden t fise tHex zol DHAM Enabled Pe le Mang
237. of down time for a storage subsystem A redundant controller system uses two controllers to manage the storage arrays It requires two controllers to work together and both must be working normally During normal operation each controller serves its I O requests If one controller should fail the existing controller will temporarily take over for the failed controller until it is replaced The Failover and Failback processes should be totally transparent to host and require only minimum efforts to restore the original configuration 1 Redundant Controller How does Failover and Failback Work Channel Bus Figure 11 7 illustrates the redundant controller operation LE ICi Frim ary Hos 7 LE 113D smm n mje Controler Ug gt 1 CTT mat CHL 111515 Secondary ape Controller D UON LOC FID eee Route 123 acute Figure 11 7 Redundant Controller Channel Bus The host computer is connected to both the Primary and the Secondary controllers Each controller has two of its Fibre channels assigned as the host channels with the other Fibre channels assigned to drive connections There are two logical drives Logical drive 0 is assigned to the Primary controller mapped to the Primary ID and logical drive 1 assigned to the Secondary controller mapped to the Secondary ID Should one controller fail the existing co
238. oller function you must perform some basic steps These steps start from cabling to firmware settings Cabling Requirements Communication Channels Controller Communications Cache Synchronization Paths Controller KASHI e RCC cable Fibre Channel SFP Using one or two of the I O channels for controller communications is necessary especially when write back caching is preferred If controllers are running in write back mode a battery module is recommended for each controller Out of Band Configuration e RS 232 cable for Terminal Interface Operation connection e Ethernet connection If management through Ethernet is preferred connect the Ethernet interface from both controllers to ports on a hub In the event of controller failure the IP address assigned to one controller will be inherited by the surviving controller The Ethernet port connection will be continued Host and Drive Connection All channels must be connected between controllers 11 2 1 2 Controller Settings 1 Enable Redundant Controller Main Menu gt View and Edit Peripheral Devices gt Set Peripheral Device Entry gt Redundant Controller gt Primary gt Disable Redundant Controller Function 2 Controller Unique Identifier Set unique identifier to each controller View amp Edit Configuration Parameters gt Controller Unique Identifier gt Controller Unique Identifier Enter a hex number between 0 and FFFFF firmware 3 25 and above for each c
239. on installing the Controller I O module 13 8 3 1 Removing the Module Warning Donotremove this module unless a replacement can be immediately added The system must not be run without all units in place 1 Using two hands grasp each latch between the thumb and forefinger of each hand Squeeze thumb and forefinger together to release the latch Pull the latches forward to cam the module out of the enclosure Figure 13 12 223 Galaxy 16m User Guide Grip the latch handles and withdraw the module Figure 13 10 2 Figure 13 10 Removing a Controller I O Module 1 Figure 13 11 Removing a Controller Module 2 224 13 8 3 2 13 8 4 Warning Caution Caution Troubleshooting Inserting the Module With the latch in the open position slide the Controller I O module into the enclosure until the latch engages automatically Cam the module home by manually closing the latches see Figure 13 12 A click should be heard as the latch engages Closed Position Squeeze two ends of latch together to release Open Position Figure 13 12 Controller I O Module Latch Operation Battery Replacement Battery Safety e The battery should only be replaced by a trained technician The battery should be disposed of in accordance with the manufacturer s instructions and National regulations Risk of explosion if battery assembly is replaced by an incorrect type The battery assembly must only be r
240. on Writes Verifications on LD Initialization Writes Enabled Disabled Verifications on LD Rebuild Writes Enabled Disabled Verifications on Normal Drive Writes Enabled Disabled Table 12 7 Redundant Controller Parameters Redundant Controller Communication Channel Table 12 8 Controller Parameters Controller Name Not Set Password Validation Timeout Disabled 11 minute 12 minutes 5 minutes Always Check Controller Unique Identifier SDRAM ECC Enabled 1 Disabled 205 Galaxy 16m User Guide 12 View and Edit Peripheral Devices gache Status Olean 1 tet le ae Yiwu adl adir aes adit mmi eA Val ie ang egit L mr view ard y ard eal Peripheral Jcv ce entry irm Peripheral Dawvl amp d amp ctive Signal LOG anml roller Pacipheraml Dees Cent ion Table 12 9 Set Peripheral Device Entry Redundant Controller Enabled Disabled Power Supply Status Enabled Disabled Fan Status Enabled Disabled Temperature Status Enabled Disabled UPS Status Enabled Disabled Table 12 10 Define Peripheral Device Active Signal Power Supply Fail Signal Active High Active Low Fan Fail Signal Active High Active Low Temperature Alert Signal Active High Active Low UPS Powe
241. on the supply Handle the module carefully and avoid damaging the connector pins Do not install the module if any pins appear to be bent With the PSU handle in the open position Figure 2 4 slide the module into the enclosure Figure 2 5 install the Power Supply Cooling module in the right hand bay Rear Bay 1 of the enclosure in an upside down orientation Cam the module home by manually closing the PSU handle Figure 2 6 A click should be heard as the handle latches engage Connect the power supply cord to the power source and switch the power supply ON 25 Galaxy 16m User Guide Figure 2 4 AC Power Supply Cooling Module Handle in Open Position Figure 2 5 Installing an AC Power Supply Cooling Module 1 26 2 4 3 Important Getting Started Figure 2 6 Installing an AC Power Supply Cooling Module 2 48V DC Power Supply Cooling Module Procedure PSU2 RH rear bay must be fitted upside down as shown in Figure 2 1 If the cable strain relief wire tab is upside down it must be inverted by squeezing together the two sides of the tab removing them from their mountings inverting and then replacing them 27 Galaxy 16m User Guide 2 4 3 1 48V DC PSU Safety Requirements Voltage Rating The marked rated voltage for the 48VDC Power Supply Cooling PSU module is 40V DC to 60V DC The equipment is intended to operate from a centralized dc supply system with a NOMINAL voltage of 48V DC o
242. onal safety regulations LATCH BATTERY ASSEMBLY Li ion BATTERY PACK Controller Module Top View Controller Module Side View LH Frame removed Figure 13 13 Controller Module Battery Assembly Location Drive Carrier Module Please see section 2 10 Drive Carrier Installation on page 37 for information on the initial installation of the plug in modules in the Galaxy 16m enclosure Observe all conventional ESD precautions when handling Galaxy 16m modules and components Avoid contact with backplane components and module connectors etc Removal and Replacement Drive spin down Damage can occur to a drive if it is removed while still spinning we recommend that you perform All steps of the following procedure to ensure that the drive has stopped prior to removal 13 9 Troubleshooting Release the carrier handle by pressing the latch in the handle towards the right The anti tamper lock must be off Gently withdraw the Drive Carrier Module approximately1 inch 25mm and wait 30 seconds Withdraw the module from the drive bay and fit a replacement module in accordance with the instructions in Section 2 10 Drive Carrier Installation Spare Parts and Ancillary Items The following replaceable parts are available for the Galaxy 16m subsystem Chassis including Backplane and Ops Panel AC Power Supply Cooling Module 48V DC Power Supply Cooling Module Drive Carrier Module Controller I O Modul
243. ontroller 187 Galaxy 16m User Guide 188 Note 11 2 2 11 2 3 11 2 3 1 3 Create Primary and Secondary IDs on Drive Channels View and Edit Channels gt Choose a Drive Channel gt Primary Secondary Controller ID 4 Create Primary and Secondary IDs on Host Channels View and Edit Channels gt Choose a host channel gt View and Edit SCSI ID gt Choose a SCSI ID gt Add Delete Channel SCSI ID gt Primary Secondary Controller gt Add SCSI ID from the list Reset the controller for the configuration to take effect 5 Create Logical Configurations of Drives and assign each of them either to the Primary or the Secondary Controller View and Edit Logical Drives gt Select a RAID level gt Select member drives gt Logical Drive Assignments gt Create Logical Drive 6 Map Each Logical Configuration of Drives to the Primary Secondary ID on host channel s View and Edit Host LUN gt Choose a host channel ID controller combination gt Choose Logical Drive Logical Volume Physical Drive Map to Host LUN Create Host LUN Entry The redundant controller function can be enabled via the terminal emulation program Section 11 3 describes the procedures for using the terminal emulation Limitations Both controllers must be exactly the same Namely they must operate with the same firmware version and the same size of memory If battery backup is preferred both should be installed with a battery module h
244. or Random Numerous controller s internal parameters will also be changed to optimize for sequential or random I O The change will take effect after the controller resets The logical drive cache memory and other controller internal parameters will be adjusted for the use of video imaging applications 8 2 2 8 2 3 Important 8 2 4 Terminal Operation Optimization Mode and Stripe Size Each controller optimization mode has preset values for the stripe size of arrays created in different RAID levels If you want a different value for your array you may change the controller optimization mode reset the controller and then go back to create the array Once the array is created stripe size can not be changed Using the default value should be sufficient for most applications Table 8 4 RAID Levels Optimization Modes and Stripe Sizes Opt for Sequential I O Opt for Random I O 32 32 Optimization for Random or Sequential I O Choose Optimization for Random I O or Optimization for Sequential I O then press ENTER The Random or Sequential dialog box will appear depending on the option you have selected Choose Yes in the dialog box that follows to confirm the setting pain Men instal lat at wies ard edit sal drives wien src edit Logical Volume ard edit Host lun wien ard edit scai Drives icu and ESAE channels Katee Peek Caska Frak lar
245. orage device protocol capable of high data transfer rates Fibre channel simplifies data bus sharing and supports not only greater speed but also more devices on the same bus than SCSI Fibre channel can be used over both copper wire and optical cable It can be used for concurrent communications among multiple workstations servers storage systems and other peripherals using SCSI and IP protocols When a Fibre hub or fabric switch is employed flexible topologies can be achieved with the interconnections of multiple devices This chapter describes the Fibre specific functions available since the firmware release 3 12 and above Optional functions have been implemented for Fibre channel operation and access control under a host environment such as the Storage Area Network Summary 92 Major Concerns Things you should know before setup 9 3 Supported Features List of functionality supported by the Fibre channel chips e 9 4 LUN Filtering RAID Based Mapping Learning how to setup the LUN Filtering function a useful tool for access control Major Concerns All Fibre to Fibre controllers support controller hot plug capability The topology that supports the transparent Failover Failback functionality requires proper hardware and software configuration The configuration requirements can be summarized as follows Redundant Cache Coherency Channels RCC e FC channels can be manually assigned as the dedicated commu
246. ority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Preface European Regulations This equipment complies with European Regulations EN 55022 Class A Limits and Methods of Measurement of Radio Disturbance Characteristics of Information Technology Equipments and EN50082 1 Generic Immunity Safety All plug in modules are part of the fire enclosure and must only be removed when a replacement can be immediately added The system must not be run without all units in place Permanently unplug the unit if you think that it has become damaged in any way and before you move it Unlatch and wait 30 secs for L drive to spin down before removal Place store drive HANDLE WITH CARE on cushioned surface INSERT INTO ENCLOSURE GENTLY Do not remove this item unless a bay Warranty void if not returned in blank or replacement Vendor Approved Packaging module is installed ee Drive Carrier Module Caution Label Do not operate with modules missing Spin down time 30 seconds e A Galaxy 16m enclosure can weigh up to 37kg 811b Do not try to lift it by yourself MODEL RX XXXX XX Qu EI Hs CE UL Rorke Data iai c Li SEE PSU FASCIA
247. ost amp Expansion Connectors If fitted with Optical modules the modules must be a UL or other North American NRTL RECOGNISED COMPONENT must be approved by TUV or other European Product Safety test house and the laser in the module must comply with Laser Class 1 US 21 CFR J and EN 60825 1 If passive copper cables are connected the cable must not have a connection to the supply pins pins 15 amp 16 Battery Safety The battery is user replaceable please refer to the Battery Replacement Procedure There is a danger of explosion if the battery is incorrectly replaced Dispose of used batteries in accordance with the manufacturer s instructions and National regulations 48V DC PSU Cooling Module Safety Requirements The following paragraphs summarize additional safety requirements to be observed when installing or operating a 48V DC Power Supply Cooling module Please refer to section 2 4 3 1 48V DC PSU Safety Requirements on page 28 for full details of European and North American safety requirements applicable to this module Voltage Rating The marked rated voltage for the 48VDC Power Supply Cooling module is 40V DC to 60V DC The equipment is intended to operate from a centralized dc supply system with a NOMINAL voltage of 48V DC or 60V DC The voltage from a nominal 48V DC system may vary due to float charging or discharge conditions from 40V DC to 60V DC The voltage from a nominal 60V DC system may vary due
248. ow Drive Carrier Module locations are identified from a matrix of the top and side numbers The rear bays are numbered 1 to 5 from right to left viewed from the rear Important Drive carrier modules must always be fitted in locations 1 1 drive 0 and 4 4 drive 15 This is the minimum configuration required for the system to operate and provide SES Management Services 22 2 3 Caution Warning 2 3 1 2 3 2 2 3 2 1 Getting Started Enclosure Installation Procedures The Galaxy 16m Enclosure with all its component parts installed is too heavy for a single person to easily install it in a Rack cabinet The following procedures describe the installation of the Galaxy 16m enclosure and highlights any critical co requisite requirements and good handling practices which we encourage you to follow so as to ensure that a successful installation is achieved in the easiest manner Ensure that you have fitted and checked a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling Galaxy 16m modules and components Avoid contact with Backplane components and module connectors etc Pre Requisites The Galaxy 16m Enclosure is designed for installation into an industry standard 19 inch cabinet capable of holding the unit Minimum depth 531 mm from front flange to rear metalwork excludes rear cabling Weight up to 37kg dependent upon configuration per enclosure Aminimum gap of 25mm 1
249. place After Clone Data on the source drive the drive with predicted error or any selected member drive will be cloned to a standby spare and replaced later by the spare The status of the replaced drive the original member drive with predicted error will be redefined as a used drive System administrators may replace the used drive with a new one and then configure the new drive as a spare drive 151 Galaxy 16m User Guide Locate the logical drive to which the specific member drive with predictable error belongs Select the clone failing drive function Select Replace After Clone The controller will automatically start the cloning process using the existing stand by dedicated global spare drive to clone the source drive the target member drive with predicted error If there is no standby drive local global spare drive you need to add a new drive and configure it as a standby drive Clear C he Status i Slot ID lzi Spece 111 ERV kondor ard Frock IJ wk 5 Bes Scan zogi drive with ade drive Entry Eh DRY Eh DRY Ek DRY resh acres wiwe uapuelmg Bot li ication Zll 19 8 Drive NOTICE CAL 1 Starting Clane EL e migunsu TH Drive C UR HEH ee wen oe 121 5 3193 NEW mvp The cloning process will be indi
250. r 60V DC The voltage from a nominal 48V DC system may vary due to float charging or discharge conditions from 40V DC to 60V DC The voltage from a nominal 60V DC system may vary due to float charging or discharge conditions from 48V DC to 72V DC Caution If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired Equipment Location The rear of this Equipment in particular the supply terminals and wiring to the terminals on the power supply must only be located in a RESTRICTED ACCESS LOCATION where both of the following apply Ref UL60950 access can only be gained by SERVICE PERSONNEL or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken and access is through the use of a TOOL or lock and key or other means of security and is controlled by the authority responsible for the location Access restrictions are applicable where The DC wiring to the terminals on the PSU are not enclosed e The PSU input terminals have exposed voltages that may exceed the 60 volt SELV limit during float charging of battery supply The PSU input terminals have exposed hazardous energy levels i e very high current capability Disconnect Device The wiring installation must provide a disconnect device close to the product Wiring Must be connected in accordance with the
251. r Fail Signal Active High Active Low Drive Failure Outputs 1 Active High Active Low Table 12 11 View System Information Total Cache Size EDO DRAM Normal DRAM Firmware Version Bootrecord Version Serial Number Battery Backup On Off 206 Record of Settings Table 12 12 Event Threshold Parameters Thresholds for 3 3V Upper Lower Thresholds for 5V Upper Lower Thresholds for 12V Thresholds for CPU temperature Thresholds for Board Temperature 12 8 Save NVRAM to Disk Restore from Disk Clean en ache Status J Eabb iium and cedit LoqTqiceal driucz and edit logics amp Bl lalume z anml Paris uier and cdit eri Drlucn viar and edit teri channels wine anml lik Finn Egil diui jorn lr Uleu and edit denice Ihi en Framing in Advanced Aaintenance Tunctlons uj Hh Li ved Lu Aishe Brant nuam From dizia Arrow Begs Houe Cursor lEnter Select Beit Grrl iL Refvesh Screen Update Save NVRAM to Date Location Restore NVRAM Firmware Disk or File from Disk 207 Galaxy 16m User Guide 208 12 9 RAID Security Password Cache Status Clean Main Menu 2 mra imul Farhi Uleu and edit Laqical drives wim aum gli dag ied uini and Haxr o Pun uier and edit
252. r and using much smaller connectors and cables than PATA improving performance and air circulation efficiency Serial Transmission The transfer of data characters one bit at a time sequentially using a single electrical path See Parallel Transmission Index numerics 1Gbit Models 127 2Gbit Models 128 48V DC PSU xv 2 4 5 25 Abort clone 154 AC Mains 216 AC PSU 2 4 25 Access Mode 136 access mode read only or read write 134 active to active configuration 185 189 active to active mode 130 Active to Standby Configuration 189 add drive 252 Add Delete Channel SCSI ID 188 Alarm Mute push button 14 213 ANSI VT 100 compatible terminal emulation program 232 anti static wrist or ankle strap 23 anti tamper lock 13 39 227 assigning a logical drive 60 SMART data 209 ATTENLED 186 Audible Alarm 6 14 212 213 214 215 216 auto start failure 217 Automatic Logical Drive Rebuild 68 Backplane 2 23 24 218 226 227 battery 188 189 206 225 226 Battery Support 189 Baud Rate 204 2 21 22 116 bus failure 59 Cabling between controllers 126 cabling redundant controller configuration 177 187 Index cabling SCSI 62 cache 159 189 cache memory 90 118 189 Caching Parameters 91 channel bus 48 183 188 channel bus failure 56 Channel Failure Protection 58 channel mode 62 101 113 channel status 112 channels 178 187 chassis 2 24 check tim
253. r will be ON and will flicker as the drive operates The amber indicator is OFF in normal operation and ON when there is a fault present In some access configurations with PATA drives the light will not flicker This is normal behavior for this product Anti tamper Locks Anti tamper locks are fitted in the drive carrier handles Figure 1 13 and are accessed through the small cutout in the latch section of the handle These are provided to disable the normal pinch latch action of the carrier handle and prevent accidental or unauthorized removal of drives indicator Aperture Locked Figure 1 13 Anti tamper Lock Dummy Carrier Modules Dummy carrier modules are provided for fitting in all unused drive bays They are designed as integral drive module front caps with handles and must be fitted to all unused drive bays to maintain a balanced airflow Blank Modules Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is ESSENTIAL that all apertures are filled before operating the unit Dummy Carriers and or Blank modules are available for this purpose Visible and Audible Alarms The functional modules have associated status LEDs The Ops Panel shows a consolidated status for all modules LEDs show constant green for good or positive indication Constant Amber LEDs indicate there is a fault present within that module 13 Galaxy
254. re Test appears the sub menu If the SMART feature is not enabled properly this item will not appear in this sub menu Mn HEIL LIAE PEEL IE View ar Informal ion Som peed vu sat aljat E si cue Z 156 4 10 2 2 5 Advanced Configuration Choose Predictable Failure Test the controller will force the drive to simulate the predictable drive error Stetus Vencor sand reduct ID 70 Sacre FB LALAY leant Li saai grive Test Drive Predictable Faalua SHART Hc re ef Press ENTER and after a while the next time the controller performs Periodic Drive Check the controller will detect the error simulated by the drive An error message will be displayed 1142 SMART CH ID Predictable Failure Detected TEST If this error message appears it means the selected drive supports the SMART features If this error message does not appear it means that this drive does not support SMART 2115 IC SCSI Orlwe ALzET Unexpected 5enza Peceived Otherwise you may simply contact the drive manufacturer for information about whether the drive model and drive firmware revision support SMART How to Utilize the SMART Functions on the RAID Controller Enable SMART on the RAID controller Make sure that your drives do support SMART so that your system will work fitly The Detect Only Setting In View and
255. red Block_number Sense_key Sense_code Event Type Alert Warning Notification What 5 Hard drive unrecoverable media error reported A bad block is encountered in the specified hard drive The RAID controller will ask the hard drive to retry What to Dof Terminal Event Type What Press ESC to clear the message 1114 CHL ID SCSI Target ALERT Unit Attention Received Sense key Sense code Alert Warning Notification Drive side SCSI target unit attention received What to Dof Check hard drive and drive side cabling termination canister connections 245 Galaxy 16m User Guide 246 Terminal Event Type What Happens 1115 CHL ID SCSI Drive ALERT Unexpected Sense Received Sense key Sense code Alert Warning Notification Drive side SCSI drive unexpected sense data received What to Dof Terminal Checking drive side cabling termination drive canister connections This might result from a bad signal quality of poor connection etc 1116 CHL ID SCSI Drive ALERT Block Reassignment Failed Block number Sense key Sense code Event Type Alert Warning Notification What Happens Drive side block reassignment failed Drive will be considered failed What to Dof Terminal Press ESC to clear this error message 1117 CHL ID SCSI Drive ALERT Block Successfully Reassi
256. rite error the controller can force hard drives to verify written data There are three selectable methods e Verification on LD Initialization Writes Performs Verify after Write while initializing the logical drive e Verification on LD Rebuild Writes Performs Verify after Write during the rebuilding process Important 10 6 Advanced Configuration e Verification LD Normal Drive Writes Performs Verify after Write during normal I O requests Each method can be enabled or disabled individually Hard drives will perform Verify after Write according to the selected method To decide under what condition the Verification on Writes will work press ENTER on the Verification on Writes in the Disk Array Parameters menu The items for selection will appear on screen p Hain 2 ck irstallaticn vies edi Logica arrives mr edit Laical Volumes vies mmc soit eae lurs Wiew ard adit Tigr ani adit hamna ls cat ion Farar ters caching Parameters ETE C al ME uox Move the cursor bar to the desired item then press ENTER Men Quick instal lstior whew sand edit drives vieu and edit logical Volumes View and edit Host lun amd aditDriuai wis and adik hannal Dememunlemtbmn Pascoe erg eching Pa aneters Heat Dri Choose Yes in the confirm box to enable or disable the func
257. rive encounters a bad block on the media it reassigns the bad block onto a spare block However it takes time to perform the above actions The time to perform these operations can vary between different brands and models of drives During SCSI bus arbitration a device with higher priority can utilize the bus first A device with lower priority will sometimes receive a drive I O timeout when devices of higher priority devices keep utilizing the bus The default setting for drive I O Timeout is 7 seconds It is highly recommended not to change this setting Setting the timeout to a lower value will cause the controller to judge a drive as failed while a drive is still retrying Setting the timeout to a greater value will cause the controller to keep waiting for a drive and it may sometimes cause a host timeout BEST Mater Sein Up Disabled mead R keset Po Power Le Dis bie Ame 18 6 dad nda Deira Tinos arva Ma Tm Pir k Fins lc Waccrdi Periodic GAF IE and SES Device Chsc k linge 2 seco 4 seconds secondi seran io Seconds 15 agenda 20 sgeands Periodic Auto Detsck Failure Drivs Check Time Drive Predictable Failure Mode SMART Detect Orly 4 Fibre Channel Dusl Loop Ensbie iva WEE a Contra en Pnrmsmeters GCantraller Fara
258. rmation on the implementation of this function please request a copy of the SES specification from your supplier 19 Galaxy 16m User Guide 20 2 1 Caution 2 2 Getting Started Chapter 2 Getting Started Introduction In this chapter you are shown how to install your Galaxy 16m Enclosure and plug in modules into an industry standard 19 inch rack cabinet When connecting up the Galaxy 16m subsystem use only the power cords supplied or cords which match the specification quoted in section 1 5 6 Planning Your Installation Before you begin installation you should become familiar with the configuration requirements of your Galaxy 16m system detailed in Figure 2 1 The correct positions of each of the optional plug in modules are shown in Figure 2 1 Please refer to sections 2 5 2 7 for details of Controller module configurations and installation Table 2 4 Galaxy 16m Configuration Mose em ooo Drive Bays ALL drive bays must be fitted with either a drive carrier module or a dummy carrier no bays should be left completely empty Drive carrier modules must always be fitted in locations 1 1 drive 0 and 4 4 drive 15 This is the minimum configuration required for the system to operate and provide SES Management Services Power Supply Cooling Two Power Supply Cooling modules must be fitted Full power and cooling Modules redundancy is provided while a faulty module is replaced Install the Power Supply Cool
259. rmation relevant to the I O module you are installing Drive Carrier Installation Parts Check List e Drive Carrier module or e Dummy Carrier module Procedure Ensure that the anti tamper locks are disengaged Release the carrier handle by pressing the latch in the handle towards the right and insert the carrier into the enclosure Figure 2 15 For a Rack Mounted System Ensure that the carrier is orientated so that the drive is uppermost and the handle opens from the left For a Tower System Ensure that the carrier is orientated so that the carrier lock position is uppermost and the handle opens from the top Slide the carrier gently all the way into the enclosure until it is stopped by the camming lever on the right of the carrier Figure 2 16 37 Galaxy 16m User Guide 4 Cam the carrier home the camming foot on the base of the carrier will engage into a slot in the enclosure Continue to push firmly until the handle fully engages A click should be heard as the latch engages and holds the handle closed Figure 2 17 Note Ensure that the Handle always opens from the left Figure 2 15 Installing a SATA Drive Carrier Module 1 Note Removal is the reverse of this procedure press on the latch to release the handle d E Fe Se 2i a ar Figure 2 16 Installing a SATA Drive Carrier Module 2 38 2 10 3 2 10 4 2 10 4 1 Getting Started
260. role E ontroallerd ogica alume ry Controller me List Choose the channel ID combination you wish to map then press ENTER to proceed Choose mapping a Logical Drive a Logical Volume or a Physical SCSI Drive on the drop box enw len PME edit Laslcal cml ves g x o mnre i M p SizeL MB s GEL 1 ced a CHE f Ta Sennners pope E T Partitinon Off4et MB SizetHB3 1 M i 3 4998 7 7497 zea A list of LUNs and their respective mappings will be displayed on the screen To map a host LUN to a logical volume s partition select an available LUN one not mapped yet by moving the cursor bar to the LUN then press ENTER A list of available logical volumes will be displayed on the screen Move the cursor bar to the desired logical unit then press ENTER A list of available partitions within the logical volume will be displayed Move cursor bar to the desired partition then press ENTER If you have not partitioned the logical volume it will be displayed as one logical partition When prompted to map Host LUN press ENTER to proceed For access control over Fibre network find in Chapter 9 on page 125 details about Create Host Filter Entry reate Most Filter Entry When prompted to Map Logical Volume select Yes to continue 8 8
261. roller s values with that of your RAID enclosure If a value exceeding the safety range is entered an error message will prompt and the new parameter will be ignored Under specific circumstances for example the controller operates in a system enclosure where the upper limit on ambient temperature is relatively high or low adjusting the default thresholds can coordinate the controller status monitoring with that of the system enclosure Yaw Wades a ew oan bige alr ee duc c2 Yeo me anc 2d4t Hist anc 2d4t ew nmn wilild s cci p mw Anm Qa geal tia ene E pen t aa Iri33er Ilis d 3 76 Peer Iraaqqer thrash cl fer 15 zcrtz 4514 Traqqer Thrzzh z lz fer zecat T Tri Thrazh for Farts Denier ab gir neun c rI Sr atures P Aauct2rz Scroll down and select an item to configure Advanced Configuration aln feck wiew snd Logics drives anl laouica Yulimes and Host juts snd scsi Jrives snd ecit si chennels Trlager Thresholes 9 Cuenta Trigger Thresholds for 57 Ewve ts Trloger Thresholds far a J om
262. rticle 300 Earthing This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment Protective Earth Conductor Size The protective earth conductor size must be suitable for the maximum fault current that the installation can provide U S National Electric Code Article 250 122 Branch Circuit Protection The PSU must be connected to a Branch circuit that is protected by a LISTED Branch Protector The rating of the LISTED Branch Protector gt 125 of the product rating and the rating of the LISTED Branch Protector lt current rating of wire supplying the equipment U S National Electric Code Article 210 3 Article 240 Rack System Precautions The following safety requirements must be considered when the unit is mounted in a rack The rack design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use When loading a rack with the units fill the rack from the bottom up and empty from the top down System must be operated with low pressure rear exhaust installation Back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm Water gauge Xvi Caution Preface The rack design should take into consideration the maximum operating ambient temperature for the unit which is 35 C with a single Power Supply Cooling module fitted and 40
263. ry Back up Status Current system date and time generated by controller real time clock Date amp Time PC Graphic ANSI Mode Enters the Main Menu and operates in ANSI mode 7 2 82 Terminal VT 100 Mode Enters the Main Menu and operates in VT 100 mode PC Graphic ANSI Color Mode Enters the Main Menu and operates in ANSI color mode Press ENTER on this item to show the cache status and transfer rate Show Transfer Rate Show Cache Status Main Menu E cgical drives igu gnc ac lca3icml Voltines ir mne F Hest lums ane Wei view sue channel Ane eee rar anml ers a t leriphera devices wo ma Purot ions visum sygtem Ine ion virs mnc edit Event logs Use the arrow keys to move the cursor bar through the menu items then press ENTER to choose a menu or ESC to return to the previous menu screen In a subsystem or controller head where battery status can be detected battery status will be displayed at the top center Status will be stated as Good Bad or several plus signs will be used to indicate battery charge A battery fully charged will be indicated by five plus signs When initializing or scanning an array the controller displays progress percentage on the upper left corner of the configuration screen i indicates array initialization s stands for scanning process The following number indicates logical driv
264. ry Controller SCSI ID A list of SCSI IDs will be displayed on the screen Now choose a SCSI ID The dialog box Change Primary Controller SCSI ID will appear Select Yes then press ENTER For more details on ID settings in redundant mode please refer to Chapter 11 on page 177 Choose a Drive channel then press ENTER Choose Secondary Controller SCSI ID A list of SCSI IDs will be displayed on the screen Assign a SCSI ID to the drive channel of the secondary controller Choose a SCSI ID The dialog box Change Secondary Controller SCSI ID will appear Select Yes then press ENTER Every time you change a channel s SCSI ID you must reset the controller for the changes to take effect 8 12 6 Terminal Operation The default SCSI ID of the Host channel is 0 the Drive channel is 7 If there is only one controller it is presumed by firmware as the primary controller If only one controller exists you must set the Secondary Controller s SCSI ID to NA If a secondary controller exists you need to set a SCSI ID Multiple SCSI ID can be applied to the Host channel while the Drive channel has one or two SCSI IDs in redundant mode At least a controller s SCSI ID has to be present on the SCSI bus Data Rate cer Node DatSynO1k Dev Utd S Tarn GarSynOIk a Hee Hide L OFF Rayne Merron 1 mt ol seam wise Narrow te ee j feaa
265. s 39 2 10 4 Engaging the Anti tamper LOCKS iid re ea nites 39 2 41 Power Cord GODPDSCLIOL uem qose ictus a ai ia ias dude ome as 40 2111 PANS CROCK DS oot od ca due eM I DUI 40 Lee cc 40 2 12 Grundig CHECKS e Eod pinata eel cub sevens 41 3 RE 43 Si VOU BOQ m uu m 43 32 NM Ata oe 43 3 2 1 Power Supply Cooling Module LEDS 43 9 9 cay eet ro Eo re ed Eb Ane I C LL tee eee 44 34 Staning Ine DIVES ae ek ace eee 45 941 JuSKDnves LEDS uoce etri err ttr Po tat uiae tonne bap Ri evdas Oud duit 46 SOM POWO DOWN ecc C PE 46 4 RS 232 MUI Functional Description nennen nnns 47 Eroroi e EB c pP 47 2 TD cer 48 RAID bevels 2 eT a M cM MEM 48 Zo d INERAIB x duct Educ E EL eM 49 A2 JBOD bike ec du Ud et LU M beca bit cuu M AM uM Uber AOE 50 dos BAI pene a LIA CAR UEM UM M D 50 LT EN DE MMC 50 Contents RAID OFT cites rt Oa ena
266. s been changed it is necessary to re configure all host LUN mappings All the host LUN mappings will be removed with any change to partition capacity Mapping a Logical Volume to Host LUN Select View and Edit Host LUNs in the Main Menu then press ENTER amp Main Menu gt Quick installation view and edit Loalcal drives View and edit Yolumes ar s ii Nau 1 ID Primary Controller 1 1 Secondary Controller Edit Hast I0 WWH Name List eccucccc A list of host channel s ID s combinations appears on the screen The diagram above shows two host channels and each is designated with both a primary and a secondary ID Multiple IDs on host channels are necessary for redundant controller configuration Details on creating multiple IDs and changing channel mode will be discussed later Choose a host ID by pressing ENTER Several details are noticeable here 1 Alogical group of drives logical drive logical volume previously assigned to the primary controller can not be mapped to a secondary ID combination Neither can that assigned to the secondary controller mapped to a primary ID 2 On drive channels ID 7 is reserved for the controller itself If there are two controllers controllers might occupy ID 6 and ID 7 101 Galaxy 16 User Guide 102 amp Mein Menu 2 Quick installation wiew and edit Logical drives wlew and edit icem Veo Cont
267. s keep each transaction within the minimal size so that I O transfers will not be clogged by one large transaction Due to its transaction based nature these applications do not read or write a bunch of data in a sequential order Instead access to data occurs randomly The transaction size ranges from 2K to 4K Transaction based performance is usually measured in Os per second or IOPS Video Recording Playback and Imaging Applications This kind of application usually belongs to video playback video post production editing or other similar applications These applications read or write large files from and into storage in a sequential order The size of each I O can be 128K 256K 512K or up to 1MB Performance is measured in MB Sec When an array works with applications such as video or image oriented applications the application reads writes from the drive as large block sequential files instead of small block and randomly accessed files The controller optimization modes have read ahead buffer and other R W characteristics tuned to obtain the best performance for these two major application categories 1 Optimization for Random I O The logical drive cache memory and other controller parameters will be adjusted for the use of database transaction processing applications 2 Optimization for Sequential I O Optimization for Sequential provides larger stripe size block size also known as Chunk size than Optimization f
268. s must be in place for the air to flow correctly around the enclosure and also to complete the internal circuitry If the subsystem is used with modules or blanking plates missing for more than a few minutes the enclosure can overheat causing power failure and data loss Such use may also invalidate the warranty If you remove any drive module you may lose data f you remove a drive module replace it immediately If it is faulty replace it with a drive module of the same type and capacity Ensure that all disk drives are removed from the enclosure before attempting to manhandle or move the rack installation Do not abandon your backup routines No system is completely foolproof xvii Galaxy 16m User Guide Special Tools and Equipment There are no special tools required but in order to complete the assembly of some configurations you may need the following not supplied e Security keys one of these should be included with your Galaxy 16m enclosure for use with the drive locks Related Documentation Galaxy 16m Quick Installation Guide P N 36216 01 e RS Salient Series Rack Installation Guide P N 43638 02 RAlDwatch User Guide P N 45374 01 Revision History November 2003 Initial Release xviii Introduction Chapter 1 Introduction 1 1 The Galaxy 16m Series RAID Controller System Figure 1 1 Galaxy 16m Series RAID Controller System Galaxy 16m User Guide 1 2
269. s stored and operated upon as a unit A byte may have a coded value equal to a character in the ASCII code letters numbers or have some other value meaningful to the computer In user documentation the term usually refers to 8 bit units or characters 1 kilobyte is equal to 1 024 bytes or characters 64K indicates 65 536 bytes or characters Cable Throughout this Galaxy 16m user guide this term is used in accordance with the preferred US context of an insulated flexible electric wire used for the transmission of data signals between computer equipment Cable is UK preferred terminology for either a power cord or a data cable Character A representation coded in binary digits of a letter number or other symbol Characters Per Second A data transfer rate generally estimated from the bit rate and the character length For example at 2400 bps 8 bit characters with Start and Stop bits for a total of ten bits per character will be transmitted at a rate of approximately 240 characters per second cps Chassis A sheet metal enclosure incorporating a Backplane PCB and module runner system The chassis contains a number of Bays each of which can accommodate a plug in module There are sixteen drive carrier bays at the front and five bays at the rear which house two power supply cooling modules two Controller O modules and also the integral Ops Panel Configure To set up a hardware device and its accompanying software Controll
270. scsi Drives vino aml mli iesi bhanna lx and edit GCanf finurarinmn Parameters m H Hep Basauord _ Par Ew f Entri dir Benen Table 12 13 RAID Security Controller Name Password 13 1 13 1 1 13 1 2 13 1 2 1 Troubleshooting Chapter 13 Troubleshooting and Problem Solving Overview The Galaxy 16m Enclosure includes a processor and associated monitoring and control logic to enable it to diagnose problems within the enclosure s power cooling and drive systems The Enclosure Services Processor is housed along with the Ops Panel in the rear of the enclosure The sensors for power and cooling conditions are housed within the Power Supply Cooling modules There is independent monitoring for each unit If a fault is indicated on the Ops Panel please refer to Table 13 2 Emulation Limitations Each Controller presents each PATA SATA disk drive as a single ported FC device However unlike real FC AL device certain data such as emulated WWN is not available on Power On so the emulated devices will not present on the FC loop and participate in FC loop initialization until the drive has spun up Please note that your RAID Head Host system needs to be aware of this extra spin up time during Power On situations whether they be planned on not planned e g as the result of an unexpected power interrupt Where some features such as mode p
271. ser Guide Warning Terminal 2102 LG Logical Drive ALERT Initialization Failed Event Type Alert Warning Notification What 5 Logical drive initialization failed It could result from one of the following reasons 1 1 Logical drive initialization canceled by user 2 2 On of the member drives failed during logical drive initialization 3 3 One of the member drive encountered bad block What to Do Carefully identify and replace the faulty drive and let the logical drive re initialize and start rebuild Terminal 2104 LG Logical Drive ALERT Parity Regeneration Failed Event Type Alert Warning Notification What 5 During the parity regeneration process one member drive has failed What to Dof Rebuild the logical drive first then perform Regenerate Parity Regeneration can only be performed on a Good GD logical drive Terminal 2111 LG Logical Drive ALERT 10 Clone Failed Event Type Alert Warning Notification What 5 The clone drive operation has failed or halted by system error What to Do One of the member drives might have failed during the process Replace the faulty drive and let the system rebuild Data on the source drive from where the spare clone data may still be intact Locate and replace the faulty drive and rebuild Notification Terminal 2181 LG Logical Drive NOTICE Starting Init
272. start to rebuild 4 5 2 Functional Description If there is no Local Spare available the controller will search for a Global Spare If there is a Global Spare it will automatically rebuild the logical drive Failed Drive Swap Detect If neither Local Spare Drive nor Global Spare Drive is available and the Periodic Auto Detect Failure Drive Swap Check Time is Disabled the controller will not attempt to rebuild unless the user applies a forced manual rebuild When the Periodic Auto Detect Failure Drive Swap Check Time is Enabled i e a check time interval has been selected the controller will detect whether or not the failed drive has been swapped by checking the failed drive s channel ID Once the failed drive has been swapped the rebuild will begin immediately If the failed drive is not swapped but a Local Spare Drive is added to the logical drive rebuild will begin with the spare If the SMART function is enabled on drives and the reaction scheme is selected for securing data on a failing drive spare will also be used for restoring data Please refer to Chapter 10 Advanced Configuration on page 137 for more details Manual Rebuild When user applies forced manual rebuild the controller will first examine whether there is any Local Spare assigned to the logical drive If yes it will automatically start to rebuild If there is no Local Spare available the controller will search for a Global Spare If there is a Glo
273. t logical drive configuration and status will be displayed on the screen Refer to the previous chapter for more details on the legends used in Logical Drive s Status To view the drive members of the logical drive choose the logical drive by pressing ENTER Terminal Operation 8 Enable lt 3 izeCMB LN 1 ESAE mo er useaa c a d Sp 6006 5 Parts Yendor Preduct 0 EE o nnm QM B M Choose View Drives The member drive information will be displayed the screen 8 9 1 Deleting Logical Drive Choose the logical drive you wish to delete then press ENTER Choose Delete logical drive Choose Yes when prompted to confirm 8 9 2 Deleting a Partition of a Logical Drive Choose the logical drive which has a partition you wish to delete then press ENTER Choose Partition logical drive Partitions of the logical drive will be displayed in tabulated form Move the cursor bar to the partition you wish to delete then press ENTER Enter 0 on the partition size to delete this partition 105 Galaxy 16 User Guide Warning 8 9 3 8 9 4 106 Lagjcd Dive Lagjcd Dive 100MB 4COOMB Ne FextitianO 100MB FatitiqnO 100MBU The cepacitycf the cHeted e pertitiane will be acbbcdito F2xtitian 1 ZDOMB a gt thelzet pertitian Fzxtiion2 300MB PHe
274. tant software agents User s configuration data and the manager s main programs are kept in a small section of disk space on each data drive The segregated disk space is called a Disk Reserved Space When configuring a logical drive firmware automatically segregates a 256MB of disk space from each of the member drives Because the manager s main program is run from the reserved space on drives in the event of single controller failure the manager interface can failover to a counterpart controller Operators access to the system will not be interrupted 6 2 2 2 Other Concerns Availability Concern For safety reason it is better to create a reserved space on more than one logical drive Whatever data is put into the reserved space firmware will automatically duplicate and distribute it to the reserved section on every data drive Even if one hard drive or one logical drive fails an exact replica still resides on other drives Web Based Management The controller firmware has embedded http server Once properly configured the controller subsystem s Ethernet port behaves like an HTTP server 6 2 2 3 Requirements 1 Controller subsystem running Firmware revision 3 21 and above 3 25 onwards has embedded NPC Notification Processing Center support 74 Out of Band 2 Management Station Pentium or above compatible or equivalent PC running Windows NT 4 Windows 2000 Solaris 7 amp 8 SPARC x86 AIX 4 3 or Red Hat Linux
275. tarting Clana icst icon Press ESC to view the progress Lv Sirei FA Ct TITER F Completion of the Copy and Replace process will be indicated by a notification message Follow the same method to copy and replace every member drive with drives of higher capacity You may now perform Expand Logical Drive to make use of the capacity brought by the new drives and then map the additional capacity to a Host LUN 143 Galaxy 16m User Guide 144 SITE Cae yt m 214 Lo Logies l Erlve HODGE OFL 1 10 9 ard Heglamze Completed 10 1 4 Expand Logical Drive In the following example the logical drive is originally composed of three member drives and each member drive has the capacity of 1 Gigabyte Copy and Replace has been performed on the logical drive and each of its member drives has been replaced by a new drive with the capacity of 2 Gigabytes The next step is to perform Expand Logical Drive to utilize the additional capacity brought by the new drives Select View and Edit Logical Drives from the Main Menu and select the logical drive with its members copied and replaced Select Expand Logical Drive in the submenu and press ENTER to proceed A confirming box will appear Proceed by pressing ENTER or entering any value no larger than the maximum drive expand capacity and press ENTER Status Clean es ache Th EDT ee scsi drive
276. tatic ON while LAN port status is link Green LED2 FLASHING while LAN port status is active ystem Amber Mhen ON this LED denotes that the Controller is failed or SES Services card is failed ache Active hen ON this LED denotes the following status When system is w power ON denotes cache memory is dirty or ECC errors are detected When system is w o power ON denotes cache memory is dirty and is held up by BBU Host Port 1 Signal Good hen ON this LED denotes that incoming FC signal is GOOD Host Port 0 Signal Good hen ON this LED denotes that incoming FC signal is GOOD 1 5 10 Important 1 5 11 Introduction Drive Carrier Module Specification Please contact your supplier for details of approved drives Operating the Galaxy 16m subsystem with non approved drives may invalidate the warranty Module Dimensions Height 29 1mm Width 106 55mm Depth 251 mm Weight 0 98kg 1 0 36Gb drive Transition card Provides dual path emulation to Parallel or Serial ATA drives Operating Temperature 5 C to 40 C when installed in an RS 1602 system enclosure with dual Power Supply Cooling Modules Power Dissipation 17 Watts maximum SCSI Enclosure Services SES Support The enclosure has a sophisticated self monitoring and reporting function which conforms to ANSI SES specifications This reports on such topics as Enclosure temperature Fan speed Drive condition Operator panel status For more info
277. te Fextition 1 300MB Patiio Lo CMT i NEM ER d ll 400 200 p NNNM Figure 8 1 Drive Space Allocated to the Last Partition As illustrated above the capacity of the deleted partition will be added into the last partition As long as a partition has been changed it is necessary to reconfigure all host LUN mappings All the host LUN mappings will be removed with any partition change Assigning Logical Drive Name Naming a logical drive can help to identify different logical drives In the event such as when one or more logical drives have been deleted the drive indexing is changed after system reboot The second logical drive might become the first on the list after system reboot dm VON ME A NL I View drives 4 icmicmri r Lwi logioa 1999 Creat Tya Mane Drive Choose the logical drive you wish to assign a name then press ENTER Choose logical drive then press ENTER again The current logical drive name will be displayed on the screen You may now enter the new logical drive name in this field Enter the logical drive name then press ENTER to save the new name Rebuilding Logical Drive If no spare drive is ready for logical drive rebuild a failed drive should be replaced immediately by a new drive and the rebuild process should be initiated manually Important 8 9 5 Terminal Operation lagi al Brive ar
278. te maximum of 6 expansion enclosures can be attached to a Galaxy 16m enclosure and a typical expansion configuration is shown in Figure 2 12 32 Getting Started Galaxy 16m JBD 4 Figure 2 12 Connecting Multiple Enclosures 2 7 Controller Module Installation Warning Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is ESSENTIAL that all apertures are filled before operating the unit Dummy Carriers and or Blank modules are available for this purpose 27 1 Parts Check List Important The enclosure may be configured with either one or two Controller modules If only 1 Controller is fitted it must be installed in rear bay 4 Controller location as shown in Figure 2 1 on page 22 and a Blank I O module fitted in the unused bay 2 Controller I O Modules Or 1 Controller Module with 1 Blank I O module 33 Galaxy 16m User Guide 2 2 Procedure Check for damage especially to the interface connector do not install if any pins are bent b Closed Position Squeeze two ends of latch together to release Open Position Figure 2 13 Controller Module Latch Operation 1 The modules should be installed in rear bays 3 and 4 of the Enclosure Figure 2 1 2 With the latch in the open position see Figure 2 13 slide the Controller module into the enclosure until the latch engages automatically
279. th controllers running firmware 3 27 and is to be upgraded to firmware 3 31 Auto Failback Once the failed controller is removed and a replacement controller is installed the existing controller will acknowledge the situation The existing controller will automatically combine with the replacement controller When the initialization process is completed the replacement controller will always inherit the status of the Secondary controller Then both controllers will be restored to the configuration that was preserved before controller failure If the existing controller fails to re establish this connection you can also choose to de assert the replacement controller through the existing controller so that both will serve the original drive mapping If the controllers are reset they will be restored to their original role primary or secondary that was preserved before controller failure Active to Active Configuration Active to active configuration conducts all system resources to performance Storage volumes can be equally assigned to both controllers and thus both are actively serving l Os This allows a flexible assignment of different logical units Workload can then be manually distributed between controllers Traffic Distribution and Failover Process Figure 11 9 illustrates a four channel configuration using channel 0 as the communications path Channel 1 serves as the host interface and multiple IDs are created to facilitate active act
280. these devices Choose Periodic SES Device Check Time then press ENTER Move the cursor to the desired interval then press ENTER Choose Yes in the dialog box that follows to confirm the setting Periodic Drive Check Time The Periodic Drive Check Time is an interval for the controller to check all of the drives that were on the SCSI bus at controller startup a list of all the drives that were detected can be seen under View and Edit Drives The default value is Disabled meaning that if a drive is removed from the bus the controller will not be able to know so long as no host accesses that drive Changing the check time to any other value allows the controller to check at the selected time interval all of the drives that are listed under View and Edit Drives If any drive is then removed the controller will be able to know even if no host accesses that drive 10 3 2 8 Important Bul Power Us Olaasled View Did iein Dinlaw Time eee wie Tingank mx nda FETU Maie min isnt T Et T m gae os E Pre ict EXE ure 1 Loue ch antral er AEEA Idle Drive Failure Detection Periodic Auto Detect Failure Drive Swap Check Time dite Hatar gpin Up Disablad 7 Series d wwecurmkis et ect Calw iR Pocos i Advanced Configuration The Dri
281. tion isses seen eene nnns nana 71 6 2 Out of Band via Ethernet 72 6 2 1 Method 1 Installing to a Management Computer 72 6 2 2 Method 2 Installing to the RAID System 73 62 5 Connecting 5 pata dc ie envi Ead 75 624 sConngunng ine Controler aoe eat mter inte tst ers aen 75 NPC ON DOA m 77 T Terminal Screen Messages wedi Duce 81 FG MERI iMbal SChOOM Ur 81 2 SIRAC 82 pcs eie IMS HS 83 TA Logical DING Status 83 Logical Volume Status Lesben heise anaes tee 84 TO DRIVE Stat es ee ence eee 85 f Channel Status ttr roo eater are one 86 7 8 Controller Voltage and Temperature Monitoring 87 7 9 Viewing Event Logs on the Screen 87 8 Terminal Operation cadet einen lA ie ee el tl 89 9 1 Poweron RAID EDCIOSUIS 2p Irt exon dad tu todo ahaa de e uade uid adea 89 9 2 Caching Parameters
282. tion Follow the same procedure to enable or disable each method The verification on Normal Drive Writes method will affect the write performance during normal use Controller Self Monitoring Open your PC Terminal Emulation screen Enter the main menu and select View and Edit Peripheral Devices Use the arrow keys to scroll down and select Controller Peripheral Device Configuration View Peripheral Device Status and then press ENTER 173 Galaxy 16m User Guide 10 6 1 174 I Se Piei n ck ret 31 7 1 cun i DES eee d iTi Pe ree eee errr eer etter er eee re err rer LE ein Lu ite mm ITEM LL STAT mhirp3 5V ET Norma F2 puer mti nha I y Lev 12 Gy Horma DE PU emperaturs 5 0 Temperature Safe Range LI 7 LI r 56 LC Lemperzru ureg w thin Sate eT Eca emper ature Tewegpergture within Sate Range Changing Monitoring Thresholds Open your PC Terminal Emulation utility Enter the main menu and select View and Edit Peripheral devices Use the arrow keys to scroll down and select Controller Peripheral Device Configuration Voltage and Temperature Parameters and confirm by pressing ENTER Note that it is not recommended to change the threshold values unless you need to coordinate the RAID cont
283. tions must always be disconnected prior to removal of the Power Supply Cooling module from the enclosure 2 12 Important Warning Getting Started Grounding Checks The following information is applicable to AC power sources only If 48V DC PSUs are installed in your system please refer to the 48V DC PSU Quick Installation Guide P N 37589 01A supplied with these units The product must only be connected to a power source that has a safety electrical earth connection If more than one product is fitted in a rack the earth connection to the rack is even more important because the rack will then have a high EARTH LEAKAGE CURRENT TOUCH CURRENT The earth connection to the rack must be checked before switching on by an electrical engineer who is qualified to the appropriate local and National standards to perform the check 41 Galaxy 16m User Guide 42 3 1 3 2 Caution Note Note Important 3 2 1 Operation Chapter 3 Operation Before You Begin Before powering up the enclosure please ensure that all the modules are firmly seated in their correct bays Power On Do not operate the subsystem until the ambient temperature is within the specified operating range If the drives have been recently installed ensure they have had time to acclimatize before operating them Please refer to Section 3 3 for details of the Ops Panel LEDs and related fault conditions Follow the procedure be
284. to return to the previous menu screen grminali J Hr PL Graphicladslitalo Trios ramnster Lache Status 8 2 Caching Parameters 8 2 1 Optimization Modes Mass storage applications can be roughly categorized into two as database and video imaging according to its read write characteristics To optimize the controller for these two categories the controller has two embedded optimization modes with controller behaviors adjusted to different read write parameters They are the Optimization for Random I O and the Optimization for Sequential 89 Galaxy 16 User Guide 90 8 2 1 1 8 2 1 2 8 2 1 3 Limitations There are limitations on the use of optimization modes 1 You can select the stripe size of each array logical drive during the initial configuration However changing stripe size is only recommended for experienced engineers who have tested the effects tuning stripe sizes for different applications 2 The array stripe size can only be changed during the initial configuration process 3 Once the controller optimization mode is applied access to different logical drives in a RAID system will follow the same optimized pattern You can change the optimization mode later without having to re organize your array Database and Transaction based Applications This kind of applications usually include SQL server Oracle server Informix or other data base services These application
285. troller inherits ID settings from its counterpart and activate the once standby ID s chips to continue host I Os 127 Galaxy 16m User Guide 9 3 6 2 2Gbit Models Failover Failback Firmware supports aliases for FC port addresses Multiple Target IDs No standby IDs chips are necessary for the dual active configuration If a controller fails its port addresses will failover to the surviving controller host transparently and without user s intervention Multiple Target IDs can be assigned on a single host loop letting host I Os to be directed to both controllers via the same channel Each of the target IDs on host channels should be either a primary ID or a secondary ID 9 3 7 Example Configuring the Controller 2Gbit Model There are two host ports More than one host ID can be configured with each host port gt Host Conliroller B L oniroller A cH 1 ICH 6 CH 6 CH 7 9 CH7 ICH 5 ZH 4 ICH 2 CH 3 t P Controller Comin path Figure 9 1 Host Loop Connection 2G Models in Redundant Mode without Bypass Controller Host Channel Status ID Mapping A Fibre channel 0 Active Primary ID O Fibre channel 1 Active Secondary ID 0 B Fibre channel 0 Active Primary ID 1 B Fibre channel 1 Active Secondary ID 1 Channel Number Channel Mode CH2 amp CH3 Drive RCC 128 9 4 Fibre Operation In the eve
286. ture threshold is exceeded in order to prevent permanent damage to the disk drives 1 ALL AMBER LEDs Ata higher threshold than the 1 Check for airflow restrictions on the Ops Panel Thermal Alarm this should and on ALL drive already have been activated 2 Check Power Supply Cooling bays illuminated the Enclosure is programmed to module faults flash shutdown in order to protect itself and the disk drives from 3 Check for excessive local 2 Audible Alarm damage temperatures sounds almost continuously and OR All fans have failed cannot be muted OR Only 1 fan operating and the internal temperature is 40 C or above Important The Enclosure will SHUTDOWN 10 seconds after the above Symptoms are observed This will leave the following indications active 1 FAULT LED 1 Clear the source of the overheating illuminated AMBER 2 Leave for a period to cool down 3 Remove AC power from the enclosure for at least 30 seconds to reset 2 Enclosure powered the shutdown condition off 4 Re start enclosure using normal operating procedure 5 Check for re occurring cooling faults especially fan failure 13 5 Drive Carrier Module Faults Disk drive status is monitored by a Green LED and an Amber LED mounted on the front of each Drive Carrier Module providing the following indications Table 13 4 Functions No drive fitted Drive Power ON Drive Activity Drive activity LED may be off for a length of time during po
287. ve E is about 16 5GB 146 isk Pen per clas etek here us Fawexe thary 1 cx Tum wel hick Es BRIDE B riq F3 HM a at TEARS Tels la pines e Terres dee tc pave prece Sion ndec cis c ib ber lass le Advanced Configuration Follow the steps described in the previous section to add or copy amp replace SCSI disk drives and perform Logical Drive Expansion on Jan 18 78 38 fev sens PERE ITzr Txit Cache Status IGtrl L HeIlrg lhn The 16 5GB logical drive has become a 25GB logical drive Place the cursor on that logical drive and then press ENTER 147 Galaxy 16m User Guide HE a LE mas ELTERN LOU a E econ _ From the menu select Partition Logical Drive You will see that the 25GB logical drive is composed of a 17GB partition and an 8 4GB partition Follow the directions in Chapter 6 and Chapter 8 to map the new partition to a Host LUN The new partition must be mapped to a host LUN in order for the HBA host bus adapter to see it Once you have mapped the partition reboot your Windows server The HBA should be able to detect an additional disk during the initialization process Return to Windows 2000 Ser
288. ve Swap Check Time is the interval at which the controller checks to see whether a failed drive has been swapped When a logical drive s member drive fails the controller will detect the failed drive at the selected time interval Once the failed drive has been swapped with a drive that has adequate capacity to rebuild the logical drive the rebuild will begin automatically The default setting is Disabled meaning that the controller will not Auto Detect the swap of a failed drive To enable this feature select a time interval Matre Szin T Dlazled Rawk ab Power Dlaaled Disk Dalar Tiret seconds I O Tirant 18 ip Maximum lag Count p riacic give Paes EAM AP nmm 1 enda Tine Periocit nes Mas ART ERE rd E Ix orda a r 1 F d etae T kilu chan i Dual eds De iva aide Redundant Cant roi ler Parameters Controli Parameters 62 seconds Choose Periodic Drive Check Time then press ENTER Move the cursor to the desired interval then press ENTER Choose Yes in the dialog box that follows to confirm the setting By choosing a time value to enable the Periodic Drive Check Time the controller will poll all of the connected drives in the controller s drive channels at the assigned interval Drive removal will be detected even if a host does not atte
289. vent Type Alert Warning Notification What Happens One of the RAID controllers has failed What to Dof Contact your RAID system supplier for a replacement controller 241 Galaxy 16m User Guide 242 Terminal Event Type 0111 Controller NOTICE Redundant Controller Firmware Updated Alert Warning Notification What Happens RAID controllers have finished shifting I Os resetting and have come online with new version of firmware What to Dof Terminal Event Type What 5 0114 Controller ALERT Power Supply Unstable NVRAM Failed Alert Warning Notification The output voltage drops below preset thresholds or NVRAM component failure What to Dof Warning Terminal 0107 Memory Not Sufficient to Fully Support Current Config Event Type What 5 What to Dof Notification Terminal Event Type Alert Warning Notification The installed size of memory does not support current configuration Try increase memory size 0181 Controller Initialization Completed Alert Warning Notification What 5 What to Dof Terminal Event Type Controller initialization completed 0187 Memory is Now Sufficient to Fully Support Current Config Alert Warning Notification What Happens What to Dof Terminal Memory size has been
290. ver s Disk Management There now exists a Disk 2 with 8 3GB of free space You may use the rescan disks command to bring up the new drive 148 Advanced Configuration LJ Computer Management TAS Sermon ceed m ces D cent ECT Sy JU JE Fn RON I D AE Perfect 537 0 HH Hiel aes Al rosae Users eaa Sherer Per ener enh a Es LR 1 E Ld gj emen ree Yakin F Ef a nad caa Le E Hte EC EY B Una ccs etii Sind ar Select an existing volume Disk1 and then right click the disk column Select Extend Volume to proceed volume Layout Partition Ea New Volume Simple Open Explore Extend Volume Aaa Change Drive Letter and Path Format volume Delete Volume Properties i SF Disk 1 Dynamic Mew Volume p PP 15 98 16 58 GB NTFS Online Healthy Se Disk 2 Dynamic 0 29 GB 5 79 GB Online Unallocated E n T Th Unallocated Primary Partition Simple Volume The Extend Volume Wizard should guide you through the rest of the process 149 Galaxy 16m User Guide Lutend volume wizard Grincd ks x dE rerrd arg ca v hn Caco ie e meiz Mletke asimcim d d mic Lo
291. ves is combined to become one logical drive no block striping In other words the capacity of the logical drive is the total capacity of the physical drives NRAID does not provide data redundancy 49 Galaxy 16m User Guide 50 4 3 2 JBOD 4 3 3 4 3 4 Single Drive Control 2 7 2 GB Hard Drive JBOD uon No Minimum 1 ag 3 GB Hard Drive Disks required fT eBl EX 1 GB Hard Drive Capacity Redundancy 2 2 GB Hard Drive Figure 4 3 JBOD JBOD stands for Just a Bunch of Drives The controller treats each drive as a stand alone disk therefore each drive is an independent logical drive JBOD does not provide data redundancy RAID 0 Disk Striping Logical Drive RAID 0 Physical Disk m aa e Minimum Block 1 2 Disks required Block 3 Block 1 Capacity Block 4 Beas Redundancy Block 5 Block 6 Block 7 Block 7 Block 8 Figure 4 4 RAIDO RAID 0 provides the highest performance but no redundancy Data in the logical drive is striped distributed across several physical drives RAID 1 Disk Mirroring Logical Drive Disks required M Block 2 m Block 8 4 Capacity Redundancy Yes CC NT Block 1 Mirror 1 Block 2 IL Blocks n Block6 4 Block 4 Figure 4 5 RAID 1
292. view syst wies DIU UT m torro Kegs Hoye Cursor tEntert ie lect iEccExit H2 EAE ETT ES TINTE Enn Slot Slot number of the drive Size MB Drive Capacity Speed XxMB Maximum synchronous transfer rate of this drive Async The drive is using asynchronous mode LG DRV X The drive is a drive member of logical drive x If the Status column shows STAND BY the SCSI drive is a Local Spare Drive of logical drive x Status Global The drive is a Global Spare Drive INITING Processing initialization ON LINE The drive is in good condition REBUILD Processing Rebuild STAND BY Local Spare Drive or Global Spare Drive The Local Spare Drive s LG DRV column will show the logical drive number The Global Spare Drive s LG column will show Global NEW DRV The new drive has not been configured to any logical drive or as a spare drive USED DRV The used drive has not been configured to any logical drive or as a spare drive BAD Failed drive ABSENT Drive does not exist MISSING Drive once existed but is missing now SB MISS Spare drive missing Vendor and Product ID The vendor and product model information of the drive 85 Galaxy 16m User Guide 86 7 7 Channel Status SID DefSynClk DefWid 5 CurSynClk CurWid Cache Status eee ever personens pruna rere rime fne Cc mmm 1 2 ZH HMHs Wide JE s Channel s ID Ch
293. wer up 216 13 5 1 13 5 2 13 6 Warning 13 7 13 8 Warning Troubleshooting Dummy Carrier Modules Dummy Carrier modules must be fitted to all unused drive bays to maintain a balanced air flow Auto Start Failure Unless otherwise selected at installation time all drives in the enclosure should automatically start their motors after power is applied If this has not occurred there is a power problem An alarm and power fault indication would normally be active The SYSTEM LED will flash Green Amber Dealing with Hardware Faults Ensure that you have obtained a replacement module of the same type before removing any faulty module If the Galaxy 16m subsystem is powered up and you remove any module replace it immediately If the subsystem is used with modules or module blanks missing for more than a few minutes the Enclosure can overheat causing power failure and data loss Such use will invalidate the warranty Replace a faulty drive with a drive of the same type and equal or greater capacity All drive bays must be fitted with a Drive Carrier module or a dummy carrier module in order to maintain a balanced air flow All the supplied plug in power supply units electronics modules and blank modules must be in place for the air to flow correctly around the cabinet Continuous Operation During Replacement Depending on how the subsystem is set up if a disk unit fails it can normally be
294. wers are the LUNs LUN is short for Logical Unit Number Each cabinet can have up to 32 drawers LUNs Data can be stored into one of the LUNs of the SCSI ID Most host adapters treat a LUN like another SCSI device 65 Galaxy 16m User Guide 5 3 2 Grouping Drives into an Array Install the controller into an enclosure canister then connect drives to the controller s Fibre channels A Logical Drive consists of a group of physical drives Drives in one logical drive do not have to come from the same channel Also each logical drive can be configured a different RAID level Crewe 2 hgmr pl C Share 1 Local Gpare A a E De ot LET MEM Spare dah a Drive RAIDS RAID 3 AGE PGB Logical Drive 0 Logical Drive 1 Figure 5 4 Allocations of drives in Logical Configurations A drive can be assigned as the Local Spare Drive that serves one specified logical drive or as a Global Spare Drive that participates in the rebuild of any logical drive Spares automatically joins a logical drive when a drive fails Spares are not applicable to logical drives that have no data redundancy NRAID and RAID 0 mot E Pat Parton 0 2G AaB RAID 5 TIMENS E SCR M Partition 1 1 1 258 Logical Drive 0 Partition 2 558 Se tae Partition 0 RAID O oe ee 6GB aes RAP oe Logical Drive 1 C Partition 2 268 Figure 5 5 Partitions in Logical Configurat
295. will be used for drive scanning and recalculating process Iteration Count determines how many times the scan is performed If set to the continuous the scan will run in the background continuously until it is stopped by user Pre ian san Hormal Set Hedis Sean Iteration Count to continuous Scar F Ha 8 9 7 Write Policy Wiew drives Uelete logical dive Pamr ition logical drive men drive Nanc logical drive Expand logical d ive add drives cu a re lace drive Chance Hrite Pelicv 7 Ree Hrite Through Default 108 8 10 8 10 1 8 10 2 8 10 3 Caution Terminal Operation The Write Back cache setting is configurable on the per array basis Setting to the default value means the array setting is coordinated with the controller s general setting The controller s general setting option can be found in View and Edit Configuration Parameters gt Caching Parameters gt Write Back Cache Note that cached writes are lost if power failure should occur Viewing and Editing Host LUNs Viewing or Deleting LUN Mappings Choose the host channel and SCSI ID of the LUN mapping you wish to view or delete Saima am m mi sar Beet Choate iral vimus ma a y systen Furet ons wlasm Dolore ion vleg ane edlt Evert los
296. your enclosure vendor s document for probable cause 3124 UPS Power Failure Detected Event Type What 5 Alert Warning Notification UPS device failure detected What to Dof Check UPS status If power should fail and UPS is not able to sustain power data loss might occur Glossary Glossary In glossary definitions italics are used for items defined elsewhere in the glossary and bold is used for the items shown in brackets after the main heading of the entry ASCII American Standard Code for Information Interchange A 7 bit binary code 0 s 1 s used to represent letters numbers and special characters such as and Supported by almost every computer and terminal manufacturer ATA Advance Technology Attachment A disk drive interface standard based on a 16 bit bus and dealing with the power and data signal interfaces between the motherboard and the integrated disk controller and drive The ATA bus only supports two devices master and slave Attribute Setting that controls access to a specific file Often used to protect important files such as the Registry files from accidental change or deletion Set using the ATTRIB command in MS DOS Backplane A printed circuit board incorporated in the chassis assembly to provide logic level signal and low voltage power distribution paths Bay The slot that a unit or media device fits into Byte Agroup of binary digit
297. ystem provider for help 3122 SES C Cooling element Vendor descriptor strings Device Not Supported gt Alert Warning Notification What 5 Unrecognizable device type What to Dof Terminal Event Type Check loop connection and contact your system provider for help 3122 SES C 1 Cooling element Vendor descriptor strings Device Not Installed Alert Warning Notification What Happens The installed device is missing What to Dof Check loop connection and contact your system provider for help 255 Galaxy 16m User Guide Terminal 3f22 SES C 1 Cooling element_ Vendor descriptor strings Device Unknown Status gt Event Type Alert Warning Notification What Happens Device reports unknown status strings What to Do Press lt ESC gt to clear the message Terminal 3f22 SES Cooling element Vendor descriptor strings Device Not Available Event Type Alert Warning Notification What Happens Device missing 1 What to Do Press lt ESC gt to clear the message Terminal 3 23 SES Temperature Sensor Vendor descriptor strings Device Not Supported Event Type 1 Alert Warning Notification What Happens What to Do Press lt ESC gt to clear the message Terminal 3123 SES Temperature Sensor Vendor descriptor strings Dev

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