APC Back-UPS Pro 280/420/650 User`s Manual
Contents
1. Authorized Distributor Click to View Pricing Inventory Delivery amp Lifecycle Information APC BP280S2. Battery replacement is a safe procedure isolated from electrical hazards You may leave the UPS and loads On for the following procedure Note Once the battery is disconnected the loads are not protected from power outages 1 Lay the UPS on its left side Remove the two screws holding on the battery door and open the door Note It may be necessary to pull the battery door slightly toward the front of the unit in order to open the door fully 2 Gently pull out the battery by grasping the white tab Troubleshooting Problem Possible Cause Solution UPS will not turn On On Off Test button not pushed Press the On Off Test button to power the UPS and the loads UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in UPS will not turn On or Off Computer interface problem Disconnect the computer interface If the UPS now works normally check the interface cable and the attached computer UPS operates on battery even though normal line voltage is thought to exist UPS s input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pushing the plunger back in UPS beeps occasionally Normal UPS operation None The UPS is protecting the load UPS does not provide expected back up time The UPS s battery is weak due to recent ou
3. A technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Return Merchandise Authorization Number RMA If the UPS is under warranty repairs are free If not there is a repair charge 4 Pack the UPS in its original packaging If the original packing is not available ask customer service about obtaining a new set Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Include a letter with your name RMA address copy of the sales receipt description of the trouble your daytime phone number and a check if necessary 5 Mark the RMA on the outside of the package 6 Return the UPS by insured prepaid carrier to the address given to you by Customer Service APC Contact Information USA Canada Mexico Brazil Worldwide 1 800 800 4272 292 0253 292 0255 0800 12 72 21 1 401 789 5735 Internet http www apcc com E Mail apctech apcc com Specifications 280 VA 420 VA 650 VA Acceptable input voltage 0 160 VAC Input voltage on line operation 81 143 VAC Output voltage 106 127 VAC Input Over Current Protection Resettable circuit breaker Frequency limits on line operation 47 63 Hz autosensing
4. Transfer time 4 ms typical blackout response time Maximum load 280 VA 180 W 420 VA 260 W 650 VA 410 W On battery output voltage 115 VAC On battery frequency 50 or 60 Hz 0 1 Hz unless synchronized to utility during brownout On battery waveshape Stepped sine wave Output Over Current Protection Overcurrent and short circuit protected latching shutdown on overload Battery type Spill proof maintenance free sealed lead acid Typical battery life 3 to 6 years depending on number of discharge cycles and ambient temperature Typical recharge time 2 to 5 hours from total discharge Operating temperature 0 to 40 C 32 to 104 F Storage temperature 15 to 45 C 5 to 113 F Operating storage relative humidity 0 to 95 non condensing Operating elevation 0 to 3 000 m 0 to 10 000 ft Storage elevation 0 to 15 000 m 0 to 50 000 ft Audible noise at 1 m 3 ft lt 45 dBA Size H x W x D 15 x 8 6 x 33 8 cm 5 9 x 3 4 x 13 3 in 16 8 x 11 9 x 36 8 cm 6 6 x 4 7 x 14 5 in Weight net shipping 7 5 9 3 kg 16 6 20 4 lb 10 0 10 9 kg 22 0 24 0 lb 12 3 13 2 kg 27 0 29 0 lb Listing Certifications and Unlisted Components UL 1778 UL 497A CSA 107 1 FCC part 15 EMI certification FCC DOC Class B certified Electromagnetic immunity IEC 801 4 level IV 801 5 level III User adjustable through PowerChute plus see software documentation Mouser Electronics
5. such as a computer monitor or external drive are connected to these outlets Surge Protected Outlets These outlets are for equipment that need surge protection but do not need power during a utility outage like an inkjet printer or scanner Block Safe Outlets 420 650 Corded sockets are provided which accept block type plugs without covering other outlets Some printers and external disk drives have block type plugs that look similar to the one below Connect Telephone Network Surge Suppression Optional Connect a single line telephone or a 10Base T 100Base Tx network cable into the RJ 45 RJ 11 telephone network surge protection IN jack on the back of the UPS Connect from the OUT jack with telephone cable supplied or network cabling not supplied to a fax modem or network port Connect Computer Interface Port Optional PowerChute plus power management software is included with this UPS Connect the supplied interface cable to the 9 pin computer interface port on the back panel of the UPS Connect to the computer See software documentation for installation instructions Charge the battery The UPS charges its battery whenever it is connected to utility power The battery will charge fully during the first 4 hours of normal operation Do not expect full runtime during this initial charge period Operating Instructions Switch On Switch Off With the UPS plugged in press an
6. APC Back UPS Pro 280 420 650 User s Manual 990 2037B Revision 3 12 97 Installation and Initial Start Up To obtain warranty coverage please fill out and return the warranty registration card now Inspection Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Placement Install the UPS in a protected area that is free of excessive dust and has adequate air flow Do not operate the UPS where the temperature and humidity is outside the specified limits Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the warranty Connect to Utility Check the Site Wiring Fault Indicator Location Top right corner of UPS back panel Caution If the site wiring fault indicator lights get a qualified electrician to correct the building wiring Connect the Loads Plug the loads into the output connectors on the rear of the UPS To use the UPS as a master On Off switch make sure that all of the loads are switched On Caution Do not connect a laser printer to the Battery Backup Outlets Cord Straps Straps are provided to keep cords from tangling and taking up too much space Battery Backup Outlets These UPS outlets provide battery power and surge protection to equipment when utility voltage is outside acceptable limits Data sensitive equipment
7. In shutdown mode the UPS stops supplying power to the load The on line and overload LED indicators flash alternately or if the UPS has shutdown due to a low battery the UPS will beep once every 4 seconds for approximately 16 seconds When line power is restored the UPS will return to on line operation Cold Start Note Cold start is not a normal operating condition When the UPS is Off and there is no utility power it is possible to cold start the UPS to power the loads from the UPS s battery Press and hold the On Off Test button until the UPS begins beeping Release the On Off Test button during the beeping to start the UPS APC Back UPS Pro and PowerChute are registered trademarks of American Power Conversion Storage Storage conditions Store the UPS covered and upright in a cool dry location with its battery fully charged Before storing charge the UPS for at least 4 hours Extended storage At 15 to 30 C 5 to 86 F charge the UPS s battery every 6 months At 30 to 45 C 86 to 113 F charge the UPS s battery every 3 months Replacing the Battery This UPS has an easy to replace hot swappable battery Note Please read the cautions in the APC Safety Guide Replacement Batteries See your dealer or call the number in this manual for information on replacement battery kits For 280 and 420 models order RBC 2 For 650 models order RBC 4 Battery Replacement Procedure
8. UPS beeps continuously until the UPS shuts down from battery exhaustion or returns to on line operation Overload When loads exceed the UPS s capacity the overload LED illuminates and the UPS emits a sustained tone The alarm remains On until the overload is removed Disconnect nonessential load equipment from the battery backup outlets to eliminate the overload If the overload is severe the input circuit breaker may trip the resettable center plunger of the circuit breaker pops out as well Disconnect nonessential load equipment from the UPS to eliminate the overload and press the plunger back in to restart the UPS If there is AC power and the circuit breaker does not trip during overload the loads are still powered If the circuit breaker trips or the UPS attempts to transfer to battery the loads power will be shut Off Turn the UPS Off then back On to repower the loads Replace Battery If the battery fails a self test the UPS emits short beeps for one minute and the replace battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure to confirm replace battery conditions The alarm stops when the battery passes the self test Shutdown Mode If there is no power the host connected to the computer interface port can command the UPS to shut down This is normally done to preserve battery capacity after a controlled shutdown of the protected system
9. d release the On Off Test button to supply power to the loads The UPS loads are immediately powered while the UPS performs a self test Press and release the button again to turn Off power to the loads It may be convenient to use the UPS as a master On Off switch for the protected equipment Note Surge protected outlets are powered whenever the UPS has utility power The on line LED illuminates when the UPS is supplying utility power to the battery backup loads Self test The UPS performs a self test automatically when turned On and every two weeks thereafter by default Automatic self test eliminates the need for periodic manual self tests During the self test the UPS briefly operates the loads on battery If the UPS passes the self test it returns to on line operation If the UPS fails the self test it immediately returns to on line operation and lights the replace battery LED The loads are not affected by a failed test Recharge the battery overnight and perform the self test again If the replace battery LED is still On replace the battery using the Replacing the Battery procedure On Battery During on battery operation the on battery LED illuminates and the UPS sounds an audible alarm consisting of 4 beeps every 30 seconds The alarm stops when the UPS returns to on line operation Low Battery When the UPS is operating on battery and the energy reserve of the battery runs low the
10. hours If the problem persists after recharging replace the batteries Replacement batteries not connected properly Confirm the battery connections The overload light is illuminated or flashing The UPS is overloaded Reduce the load on the UPS by unplugging equipment For Computer Interface Port Specifications see the APC Website 3 Disconnect the two wires connecting the battery to the UPS Loosen the wires by wiggling them while pulling straight back from the battery connector 4 Connect the new battery in place of the old Note Small sparks at the battery connections are normal during connection 5 Place the new battery in the UPS Use care to avoid pinching the wires 6 Close the battery compartment door and replace the screws 7 Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery See the new battery instructions for more information Service If the UPS requires service please do Not return it to the dealer Follow these steps 1 Use the Troubleshooting section of the Quick Reference Guide to eliminate common problems 2 Verify that no circuit breakers are tripped A tripped circuit breaker is the most common UPS problem 3 If the problem persists call customer service or visit the APC Internet Website www apcc com Note the model number of the UPS the serial number and the date purchased
11. tage or is near the end of its service life Charge the battery The UPS s batteries require recharging after an extended outage Batteries age faster when put into service often and when operated at elevated temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator is not yet lit On line and overload indicators are flashing alternately The UPS was shutdown by PowerChute plus software None The UPS will restart automatically when utility power returns All indicators are flashing Internal UPS fault Do not attempt to use the UPS Turn the UPS Off and have it serviced immediately The UPS operates normally but the site wiring fault indicator is lit Building wiring error such as missing ground or hot to neutral wire reversal Have a qualified electrician correct the building wiring On line and on battery indicators only are flashing Internal UPS fault Do not attempt to use the UPS Turn the UPS Off and have it serviced immediately All indicators are Off and the UPS is not operating The UPS is shutdown and the battery is discharged from an extended power outage None The UPS will return to normal operation when the power is restored and the battery has a sufficient charge The replace battery light is illuminated Weak batteries Allow the batteries to recharge for at least 4
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