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1. be across the piping do not force 3 Turn off all electric power to the appliance 7 Wait five 5 minutes to clear out any gas If you then 4 This appliance is equipped with an ignition device smell gas STOP Follow B in the safety which automatically lights the burner Do not try to information above on this label If you don t smell light the burner by hand gas go to next step 8 Turn gas shutoff valve to on Handle will be GAS VALVE GAS VALVE in line with piping OFF 9 Install Front Cover 10 Turn on all electric power to appliance ay 11 Set thermostat to desired setting SZ 12 If the appliance will not operate follow the instructions To Turn Off Gas To Appliance and call E your service technician or gas supplier EEE TO TURN OFF GAS TO APPLIANCE EEE 1 Set the thermostat to lowest setting 4 Turn gas shutoff valve to off Handle will be 2 Turn off all electric power to the appliance if service is across the piping Do not force to be performed de 3 Remove Front Cover Install Front Cover LP 175 Rev 4 3 11 08 CAUTION indicates a potentially if not avoided may result in moderate or minor personal injury The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk levels or to important product information lt a AR be i ee Tes ty alert symbol indicates CAUTION used without the safe a potentially haza
2. Phoenrx Series Water Heaters User s Information Manual Phoenix 09900209 90909909 09909909 0000990 Versa Hydro Phoenix Light Duty Phoenix Plus Models Emissions ps pe SCAQMD Rule 1146 2 US LISTES PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE DO NOT STORE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch Do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be provided by a qualified installer service agency or the gas supplier Improper installation adjustment alteration service or maintenance could void product warranty and cause property damage severe personal injury or death NOTICE HTP reserves the right to make product changes or updates without notice and will not be held liable for typographical errors in literature The surfaces of these products contacted by potable consumable water contain less than 0 25 lead by weight as required by the Safe Drinking Water Act Section 1417 NOTE TO CONSUMER PLEASE KEEP ALL INSTRUCTIONS FOR FUTURE REFERENCE 272 Duchaine Blvd New Bedford MA 02745 www htproducts com LP 470 Rev 6 3 15 DI FOR YOUR SAFET
3. Y READ BEFORE OPERATING EN WARNING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A This appliance does not have a pilot It is equipped e If you cannot reach your gas supplier call the fire with an ignition device which automatically lights the department burner Do not try to light the burner by hand C Use only your hand to turn the gas control knob B BEFORE OPERATING smell all around the appliance Never use tools If the handle will not turn by hand area for gas Be sure to smell next to the floor don t try to repair it call a qualified service technician because some gas is heavier than air and will settle on Force or attempted repair may result in a fire or the floor explosion WHAT TO DO IF YOU SMELL GAS D Do not use this appliance if any part has been under water Immediately call a qualified service technician e Do not try to light any appliance to inspect the appliance and to replace any part of the control system and any gas control which has been e Do not touch any electric switch under water do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas suppliers instructions DS OPERATING INSTRUCTIONS EEE 1 STOP Read the safety information above 5 Remove front cover 2 Set the thermostat to lowest setting 6 Turn gas shutoff valve to off Handle will
4. acuum if necessary e Clean the condensate trap and fill with fresh water LP 470 Rev 6 3 15 e If applicable check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips e Check for leaks Water gas flue and condensate e Verify exhaust vent and intake piping are in good condition and sealed tight e Check exhaust vent and intake pipe bracing Ensure bracing is undamaged and in good condition e Check appliance water pressure piping and expansion tank e Check control settings e Check ignition electrode Sand off any white oxide Clean and reposition e Check ignition and ground wiring e Check all control wiring and connections e Check burner flame pattern stable and uniform Additional Items if Combustion of Performance is Poor e Clean heat exchanger and flue ways e Remove burner assembly and clean burner head using compressed air only The service technician should review service with the owner after the maintenance items are completed Breathing Hazard Carbon Monoxide Gas Do not operate heater if flood damaged Install vent systam in accordance with local codes and manufacturers installation instructions Do not obstruct heater air intake or exhaust Support all vent piping per manufacturers installation instructions Do Hd us chemical vapor emitting products near unit According lo NFPA 720 carbon monoxide detectors should be installed out
5. e the lever and allow the valve to seat Watch the end of the relief valve discharge pipe to ensure that the valve does not weep after the line has had hard time to drain If the valve weeps lift the lever again to attempt to clean the valve seat If the valve does not properly seat and continues to weep contact a qualified service technician to inspect the valve and system e fwater does not flow from the valve when you completely lift the lever the valve or discharge line may be blocked Immediately shut the appliance down per instructions on page 2 and call a qualified service technician to inspect the valve and system LP 470 Rev 6 3 15 D Maintenance Notes LP 470 Rev 6 3 15
6. ian can result in vent system failure causing severe personal injury or death Visually inspect the intake piping for any signs of blockage Inspect the entire length of the intake pipe to ensure piping is intact and all joints are properly sealed Inspect the intake pipe bracing Ensure bracing is undamaged and in good condition Notify a qualified service technician if any problems are found Check Pressure Relief Valve e Visually inspect the primary pressure relief valve and discharge pipe for signs of weeping or leakage e If the pressure relief valve often weeps the expansion tank may not be operating properly Immediately contact a qualified service technician to inspect the appliance and system Check Exhaust Vent Condensate Drain System e While the appliance is running check the discharge end of the condensate drain tubing Ensure no flue gas is leaking from the condensate drain tubing by holding your fingers near the opening e If you notice flue gas leaking from the opening this indicates a dry condensate trap If problem persists contact a qualified service technician to inspect the appliance and condensate line and refill the condensate trap e If applicable check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips C 6 Month Maintenance Check Primary and Gas Piping e Remove the appliance cover and perform a gas leak inspection following Operating Instructions page 2
7. lt in property damage severe personal injury or death Each glycol manufacturer has different recommendations for esting and replacement Do not test glycol quality yourself Have your qualified service technician check glycol quality during annual servicing If you are unsure when your glycol was last tested call a qualified service technician to test and replace glycol if necessary A DANGER Water temperature over 125 F can cause severe burns instantly or death from scalds Children disabled and elderly are at highest risk of being scalded See instruction manual before setting temperature al water heater Feel water before bathing or showering Temperature limiting valves are available see manual LP 470 Rev 6 3 15 Part 2 Combustion Air Contamination Prevention da DANGER Do not operate the appliance if its combustion air intake is located in or near one of the areas or in the vicinity of products listed in Table 1 These areas will always contain hazardous contaminates that can form strong acids while passing through the burner and vent system These acids will corrode the appliance s heat exchanger burner components and vent system resulting in flue gas spillage and or water leakage possible substantial property damage severe personal injury or death If the appliance combustion air intake is located in any area likely to cause or contain contamination or if products which would contaminate the air cann
8. ns Group 1 DO NOT UNDERANY CIRCUMSTANCES OPEN THE COMBUSTION CHAMBER OF THIS APPLIANCE The combustion chamber of this appliance may be opened by a qualified service technician ONLY FAILURE TO FOLLOW THESE INSTRUCTIONS CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE SEVERE PERSONAL INJURY OR DEATH A Appliance Operation e Do not block flow of the appliance exhaust vent or intake pipe e Should overheating occur or gas supply fail to shut off do not turn off or disconnect electrical supply to the circulator Instead shut off the gas supply at a location external to the appliance following the instructions on page 2 e Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and replace any part of the control system or gas control that has been under water liquids will e catch fire causing death or SJ OO O1 01 UT RO FH HK WW Ww Ww B Primary Water e Do not attempt to clean the heating system Call a qualified service technician for service e If you notice any leaks immediately call a qualified service technician Leaks in appliance or piping must be repaired at once C Freeze Protection Fluids Solar Models with Heat Exchangers Only Closed loop solar systems that use glycol as heat transfer fluid must be serviced periodically Glycol can break down over time become acidic and attack gaskets and seals in appliances This can resu
9. nthe room where the appliance is located or combustion air is taken from one of the areas listed the contaminates must be removed immediately or the intake pipe must be relocated to another area Check Exhaust Vent and Intake Pipe Terminations Verify that the appliance exhaust vent and intake pipe terminations are clean and free of obstructions Remove any debris from the exhaust vent and intake pipe openings If removing the debris does not allow the appliance to operate 5 correctly contact your qualified service technician to inspect the appliance and the vent system Check Temperature Display and Pressure Gauge e Ensure the pressure reading on the gauge does not exceed 145 psig Higher pressure readings may indicate a problem with the expansion tank e Ensure the temperature on the LED display panel does not exceed 160 F 190 F for Sanitizer Models higher temperature readings may indicate a problem with the thermostat operating controls e Contact a qualified service technician if problem persists B Monthly Maintenance Check Exhaust Vent and Intake Piping Visually inspect the exhaust vent piping for any signs of blockage leakage or deterioration of the piping Inspect the exhaust vent bracing Ensure bracing is undamaged and in good condition Notify a qualified service technician immediately if any problems are found Failure to inspect the venting system and have it repaired by a qualified service technic
10. ot be removed the intake must be re piped and terminated to another location DO NOT re pipe ventilation system on your own Call a qualified service provider for assistance Products to Avoid ancas Likely to Have Contaminants Spray cans containing Dry cleaning laundry areas and fluorocarbons establishments Permanent wave solutions Swimming pools Chlorinated waxes cleaners Metal fabrication plants Chlorine based swimming pool Beauty shops chemicals Calcium chloride used for thawing Refrigeration repair shops Sodium chloride used for water softening Refrigerant leaks Auto body shops _ Furniture refinishing areas and Hydrochloric or Muriatic acid l establishments Cements and glues New building construction Antistatic fabric softeners used in Remodeling areas clothes dryers Chlorine type bleaches laundr YP o y Garages and workshops detergents and cleaning solvents Adhesives used to fasten building products Table 1 Products and Areas Likely to Have Contaminants NOTE DAMAGE TO THE HEATER CAUSED BY EXPOSURE TO CORROSIVE VAPORS IS NOT COVERED BY WARRANTY Photo processing plants Refer to the limited warranty for complete terms and conditions Part 3 Maintenance Schedule A Service Technician The following maintenance should be performed by a qualified service technician annually General e Attend to any reported problems e Inspect the interior of the appliance clean and v
11. rdous situation which if not avoided may result in property damade NOTICE is used to address practices not related to personal injury DANGER indicates an imminently hazardous situation which if not avoided will result in serious personal injury or death WARNING indicates a potentially hazardous situation which if not avoided could result in personal injury or death LP 470 Rev 6 3 15 Table of Contents Part 1 Product and Safety Information A Appliance Operation B Primary Water C Freeze Protection Fluids Solar Models with Heat Exchangers Only Part 2 Combustion Air Contamination Prevention Part 3 Maintenance Schedule A Service Technician B Owner Maintenance Part 3 Maintenance Procedures A Daily Maintenance B Monthly Maintenance C 6 Month Maintenance Maintenance Notes Part 1 Product and Safety Information User Have this water heater serviced inspected annually by a qualified service technician FAILURE TO ADHERE TO THE GUIDELINES IN THIS MANUAL CAN RESULT IN SUBSTANTIAL PROPERTY DAMAGE SEVERE PERSONAL INJURY OR DEATH The combustion chamber insulation in this product contains ceramic fiber material Ceramic fibers can be converted to cristobalite in very high temperature applications The International Agency for Research on Cancer IARC has concluded Crystalline silica inhaled in the form of quartz or cristobalite from occupational sources is carcinogenic to huma
12. reliability Follow the maintenance procedures given throughout this manual Failure to perform the service and maintenance or follow the directions in this manual could damage the appliance or system components resulting in substantial property damage severe personal injury or death A Daily Maintenance Check the Surrounding Area To prevent the potential of substantial property damage severe personal injury or death eliminate the materials listed in Table 1 from the area surrounding the appliance and the vicinity of the combustion air intake If contaminates are found e Remove products immediately from the area e If contaminates have been there for an extended period call a qualified service technician to inspect the appliance for possible damage from acid corrosion If products cannot be removed immediately call a qualified service technician to re pipe the combustion air intake piping away from the contaminated areas Combustible Flammable Materials Do not store combustible materials gasoline or other flammable vapors or liquids near the appliance If found remove these materials immediately Air Contaminates If allowed to contaminate combustion air products containing chlorine or fluorine will produce acidic condensate that will cause significant damage to the appliance Read the list of potential contaminates and areas likely to have these contaminates in Table 1 Part 2 If any of these contaminates are i
13. side each sleeping area Never operate the heater unless It Is vented to the outdoors Analyze the entire vent system to make sure da he diet ony m pes Sep trap a section of vent pipe an therefore reduce the open cross sectional area of the vent Breathing carbon monoxide can cause braln damage or death Always read and understand Instruction manual B Owner Maintenance Periodically e Check area around the appliance e Check and remove any blockage from the outdoor exhaust vent and intake pipe terminations DO NOT perform this maintenance if exhaust vent and intake pipe terminations are in difficult to reach locations e Check the temperature pressure gauge Monthly e Check exhaust vent and intake piping e Check exhaust vent and intake pipe bracing Ensure bracing is undamaged and in good condition e Check the pressure relief valve e Check the condensate drain system e If applicable check the condensate neutralizer and ensure it is full of condensate neutralizing marble chips Every 6 Months Check appliance piping and gas supply piping for corrosion or signs of potential leakage Part 4 Maintenance Procedures The appliance must be inspected and serviced annually preferably at the start of the heating season by a qualified service technician In addition the maintenance and care o the appliance as outlined in this manual must be performed by the user owner to assure maximum efficiency and
14. this manual If gas odor or leak is detected follow procedures on page 2 Call a qualified service technician e Visually inspect for leaks around the internal appliance water connections and around the heat exchanger Visually inspect the external system piping circulators LP 470 Rev 6 3 15 and system components and fittings Immediatelly call a qualified service technician to repair any leaks Have leaks fixed at once by a qualified service technician Failure o comply could result in substantial property damage severe personal injury or death Operate Pressure Relief Valve e Before proceeding verify that the relief valve has been piped to a safe place of discharge avoiding any possibility of scalding from hot water To avoid water damage or scalding due to relief valve operation a discharge line must be connected to the valve outlet and directed to a safe place of disposal This discharge line must be installed by a qualified service technician or heating plumbing installer in accordance with the appliance installation manual The discharge line must be terminated so as to eliminate possibility of severe burns or property damage should the valve discharge e Read the temperature and pressure gauge to ensure the system is pressurized Minimum is 10 psi Maximum is 145 psi Lift the relief valve top lever slightly allowing water to relieve through the valve and discharge piping e If water flows freely releas
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