FAQ for thin clients
Contents
1. select the port of the printer from the options of Local Port serial port parallel port or USB port and select correct printer driver on the corresponding server Notice If printer driver cannot be found in the Driver please add the printer driver name in the User Defined 9 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd Connection Manager Ox Session Name Type Status Server Printer Settings Enabled Printer Name Local Port USB 1 Manufacturer Agfa ROP P Driver A GFA AccuS User Defined Xerox Phaser 3140 and 3 a cone Figure Add a printer in a RDP session b Settings on a server Log in a server via a RDP session the added printer can be seen in the Device and Printer the figure is shown below 10 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Cente mm Centerm Information Co Ltd ala _ UY dea Control Panel Hardware and Sound Devices and Printers 4 Search Devices and Printers p Add a device Add a printer See what s printing Print server properties Remove device v o 4 Devices 5 I l To PA DN Val ANDRAM PC Generic Non PnP Virtual Bluetooth VMware Virtual Viviw2. 331 DI Cyberflex Access e gate ICCD Verisign Secure Storage Token Verisign Secure Token Winbond Electronics W81E381 for OEM only Xiring Teo EZ100PU Foomatic foo2lava KONICA MINOLTA magicolor 2490 MF Foomatic foo2lava KONICA MINOLTA magicolor 2530 DL Foomatic foo2lava KONICA MINOLTA magicolor 4690MF Foomatic foo2lava Kyocera Kyocera KM 1635 Foomatic foo20ak zI Kyocera KM 2035 Foomatic foo2oak zl Lexmark Lexmark C500 Foomatic f002sIx Minolta Minolta Color PageWorks Pro L Foomatic foo2zjs Minolta magicolor 2200 DL Foomatic foo2zjs Minolta magicolor 2300 DL Foomatic foo2zjs Minolta magicolor 2430 DL Foomatic foo2zjs Oki Oki 9 Pin Series Oki 24 Pin Series Oki C3100 Foomatic foo2hiperc Oki C3200 Foomatic foo2hiperc Oki C3300 Foomatic foo2hiperc Oki C3400 Foomatic foo2hiperc Oki C3530 MFP Foomatic foo2hiperc Oki C5100 Foomatic foo2hiperc Oki C5200 Foomatic foo2hiperc Oki C5500 Foomatic foo2hiperc Oki C5600 Foomatic foo2hiperc Oki C5800 Foomatic foo2hiperc Raw Raw Queue Samsung Samsung CLP 300 Foomatic foo2qpdl Samsung CLP 310 Foomatic foo2qpdl Samsung CLP 315 Foomatic foo2qpdl 7 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd Samsung CLP 600 Foomatic foo2qpdl Samsung CLP 610 Foomatic foo2qpdl Samsung CLX 2160 Foomatic foo2qpdl Samsung CLX 3160 Foomatic foo2qpdl
3. 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Cente mm Centerm Information Co Ltd cr C WINDOWS system32 cmd exe C Documents and Settings Administratonm ewfngr c commit Committing overlay to the protected vo tune Protected Volume Configuration Tune nam REG State ENABLED Boot Command COMMIT 1 Fax um Param2 5 Volume ID E9 27 38 87 NA 7E MO BB 686 MA NA HA NG OB HA Device Name Dev ice HarddiskVolumei C Max Levels 1 Clump Size 512 Current Level 1 Memory used for data 15164928 bytes Memory used for mapping 12288 bytes C Documents and Settings Administrator gt By the way when the EWF status is Disabled and you want to enable it just enter below command and remember to restart the system to make it take effect ewfmgr c enable 30 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com
4. Memory used for mapping 12288 bytes C Documents and Settings NAdministrator When the status of EWF tool is ENABLED then all modifications you do on the XPe system would be erased and would not be saved after you restart the system There are 2 ways to save modifications on XPe system when EWF tool is enabled 3 First way Disable the EWF tool 28 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China www centerm com Centerm Centerm Information Co Ltd Enter below command Ewfmgr c commitanddisable As in below picture ci C WINDOWS system32 cmd exe C Documents and Settings Adnministrato gt ewfmgr c commitanddisable Committing data and disabling overday Protected Volume Configuration upo KAN CRED State ENABLED Boot Command DISABLE nt 1 Param2 a Volume ID E9 27 38 87 66 7E 66 BO NG 66 BO HA HA HO HA HA Device Name Device HarddiskUolunei C Max Levels 1 Clunp Size 512 Current Level 1 Menory used for data 19220992 bytes Memory used for mapping 12288 bytes C Documents and Settings Mdninistrator Remember after you run above command to change the EWF status from Enabled to Disabled you need to restart the system to make it take effect 4 Second way to save system modifications when EWF is enabled Run below command every time before you restart or shutdown the xpe system ewfmgr c commit just as below picture shows 29 ADD 2 F
5. Samsung CLX 3175 Foomatic foo2qpdl Xerox Xerox Phaser 6110 Foomatic foo2qpdl Xerox Phaser 6115MFP foomatic foo2lava Xerox Phaser 3155 Zebra Zebra CPCL Label Printer Zebra EPL1 Label Printer Lenovo LJ2000 Citizen Ct S2000 Canon LBP6000 Posiflex Auro 8000U Wireless card RTL8191SE RTL8188CE RT3070 Tenda W311M RT3370 Tenda W311M Inter 5300 Touch screen ELO ET1515L eGalax Touch ELO series Etwotouch 2 What are the hot keys for a thin client Hot keys for a system shown as below Ctrl Alt S Restore system display resolution rate in default Shift F2 Save configuration of system Shift different windows on the desktop while shifting Ctrl Tab or Alt Tab windows in a full screen on a RDP session only supported by Ctrl Tab 8 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd Ctrl Alt C Open the Control center Ctrl Alt A Check the version information Ctrl Alt U Module Upgrade Shift different display Shift F3 Dual displ Boe ete eS Dual displayi iadeiViGA lt DVIS TWINSVGA 3 How to use a printer 1 How to use a printer in a RDP connection a Settings on a printer in a thin client Add a RDP entries via the Connection Manager add a printer at the page of Printer the figure is shown below Connects a printer to a thin client at the page of Printer
6. Server driver should be filled in the correct printer correct name driver name can be view from the properties of the printer the figure is shown as below 15 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd gt General Sharing Ports Advanced Color Management Security Printer About Always available Awailable from 12 00 AM To 12 00 AM a Priority i Driver Xerox Phaser 3140 and 3155 v New Driver print documents so program finishes Start printing after last page is spooled Start printing immediately Driver Name Print directly to the printer Hold mismatched documents J Print spooled documents first _ Keep printed documents J Enable advanced printing features Printing Defaults Print Processor Separator Page Cancel Apply Help Figure View the driver for the printer Added a printer and logon the desktop via a XenApp or a Citrix ICA in connection manager or a cloud client the new printer is added to be seen at Printer and Device The figure is shown as below 16 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd Pe C
7. settings of a print is correct b Printer in a remote server i Check the indicator of a printer to see is there any unusual situation such as lack of paper or incorrect settings ii Ensure the local thin client settings is correct and check whether the device redirection is pick up and the printer driver is added iii Check whether the printer driver is identified on the server if it is not please install the printer driver on the server 19 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd 4 How to use a smart card Smart card reader includes SIM card reader IC card reader etc 1 How to use a smart card in a RDP session Smart card should be used by redirection of standard PC SC smart card the step is shown below a Install a smart card reader driver based on PC SC on a thin client b Adda smart card device in Smart card settings in Control Center refer to user manual c Pick on the option of Smart Card redirection in Device Redirection when create a RDP session 2 How to use a smart card in a ICA session Smart card should be used by redirection of PC SC smart card Smart card reader PC SC driver needs to be installed on a thin client and then connects smart card reader to thin client to redirect to a virtualized desktop 3 How to know the redirection is completed Because
8. steps to check modify EWF tool status Go to Start menu gt run enter below command ewfmgr c and press enter then you can see the output information as in below pictures 1 EWF tool is Disabled 27 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Microsoft Windows XP Version 5 1 2606 lt C gt Copyright 1985 2601 Microsoft Corp C Documents and Settings Administratorbewfmgr c Protected Volume Configuration State DISABLED Boot Command NG 2ND Parani 6 Paran2 6 Volume ID E9 27 38 87 66 7E BA 66 66 MA BO BO MA HA HA HA Device Name Device HarddiskVolumei C Max Levels 1 Clump Size 512 Current Level N A Memory used for data bytes Memory used for mapping W bytes C Documents and Settings Administrator gt As in above picture when the status of EWF is DISABLED then any modifications you do on the XPe system would not be erased and would be saved after you restart the system 2 EWF is enabled icrosoft Windows XP Version 5 1 2660 CC Copyright 1985 2681 Microsoft Corp C Documents and Settings Administrator gt ewfmgr c Protected Volume Configuration Type RAM CREG State ENABLED Boot Command NO CMD Parami 6 Param2 5 Volume ID E9 27 38 87 66 7E 66 66 66 66 nn 66 66 HA HA HA Device Name Dev ice HarddiskVolumei C Max Levels 1 Clump Size 512 Current Level 1 Memory used for data 10657288 bytes
9. 2xqx HP LaserJet P1007 Footmatic foo2xqx HP LaserJet P1505 Footmatic foo2xqx HP LaserJet P1505n Footmatic foo2xqx HP LaserJet P2014 Footmatic foo2xqx HP LaserJet P2014n Footmatic foo2xqx HP LaserJet P2035 Footmatic foo2zjs HP LaserJet P2035n Footmatic foo2zjs HP LaserJet Series PCL 4 5 HP LaserJet 1020 Footmatic foo2zjs HP LaserJet P1008 Footmatic foo2xqx HP M9050 Intellitech Intellitech IntelliBar Label Printer 1 4 KONICA MINOLTA KONICA MINOLTA magicolor 1600W Foomatic foo2lava KONICA MINOLTA magicolor 1680MF Foomatic foo2lava KONICA MINOLTA magicolor 1690MF Foomatic foo2lava KONICA MINOLTA magicolor 2480 MF 6 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd OmniKey CardMan 3621 OmniKey CardMan 3821 OmniKey CardMan 3621 OmniKey CardMan 4321 OmniKey CardMan 5121 OmniKey CardMan 5125 OmniKey CardMan 5321 OmniKey CardMan 6121 Philips JCOP41V221 ICCD card Reiner SCT cyberJack pinpad a RSA SecurelD SID800 SCM Micro SCR 331 SCM Micro SCR 331 DI SCM Micro SCR NTTCom SCM Micro SCR 3310 SCM Micro SCR 3310 NTTCom SCM Micro SCR 3311 SCM Micro SCR 3320 SCM Micro SCR 333 SCM SCR 3340 ExpressCard54 SCM Micro SCR 335 SCM Micro SCR 355 SCM Micro SPR 532 SCM Micro SDI 010 SCM SCR 3340 ExpressCard54 SmartEpad v 2 0 Silitek SK 3105 keyboard SchlumbergerSema Semiconductors
10. Centerm Centerm Information Co Ltd FAQ for thin clients Revision Revision History Date 1 0 Initial 2013 12 23 1 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd Index FAQ for thin Cents ANTENNA NENG BAAL 1 A D I AA 3 1 What is Linux thin Clent oo naam ammmnann 3 2 What is the RDP connection 4 3 What is ICA connection mama maa 4 4 Whatis XenApp mna NANGANGAIN AA eS 4 5 What is VMware View connection aaa 4 6 What is XDMCP protocol and what is its main function i 4 fs Whatis cloud clien ANA AALALA ALA 5 8 What COMS Agent ille 5 B PAQ E E T AAA T A A A A A A 5 1 Centerm Linux OS 4 04 support device liSt iene 5 2 What are the hot keys for a thin client mamana aai 8 3 AA 9 4 How to use a smart card iii 20 5 Why is no there Citrix Receiver Lili 21 6 Is there any browser on a Linux thin client 00 eee eeesececeeeeteeeeeeeeeceeseeeeeeeaes 21 Ts Whats VNG a 21 8 How to find out failure when network is down u s 21 9 How to do when CDMS is unable to manage thin ClIents 22 10 How to correct the error Exceed monitor range n 22 11 How to restore default setting Kanan bana iii 22 12 Linux thin client system upgrade i 22 13 Howto delete mysql c
11. are VMware Monitor Adapter USB Mouse Virtual S SCSI Disk Device 4 Printers and Faxes 4 Ll SP z 4 Fax Microsoft XPS RDP Pr Xerox Phaser Document Writer redirected 2 3140 and 3155 5 State Default Status 0 document s in queue Xerox Phaser 3140 and 3 Category Printer RDP Pr redirected 2 Printer driver should be installed on a server so printer can be redirected to a server successfully 2 Printer used in a ICA entry a Using USB printer via USB redirection Plug in a printer on a thin client and logon a virtual machine via an Xenapp or a Citrix ICA an information will be prompted up to show the new hardware is found 11 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd Control Panel Hardware and Sound Devices and Printers Add a device Add a printer Windows can display enhanced device icons and information from the Internet Click to change 4 Devices 3 Microsoft XPS Xerox Phaser Document Writer OneNote 2007 Centerm 3140 and 3155 4 Unspecified 3 33 Citrix PV Ethernet PV Class IFACE PV Class VIF Adapter 0 Figure Redirected Printer is recognized Redirected USB printer on the Citrix USB virtual bus can be seen figure is shown as below 12 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsale
12. at thin client is not permit to update system by manual Please contact with our technicians d Choose Update System message is shown as below 1 Update System 2 Always Show Menu e Select achieving IP by DHCP or by a specific IP address according to real situation input Y to get a specific IP address input N to get IP address by DHCP Find Ethernet Adapter RTL8168 1R0 0x888b IOBASE 8x2808 Bo you want to specify client IP address y n _ f After entering thin client IP address and require to enter the specify server IP address as shown below Find Ethernet Adapter RTL8168 1R0 0x9800b 10BASE 9x2898 Specify NBT IP Address IP Address 192 168 1 118 Subnet Mask 255 255 255 8 Default Gateway 192 168 1 1 Server IP 192 168 1 1808 Update Linux Image Size 6375127 Bytes Downloading Image 130 KB g After filling the specify server IP address press Enter to confirm user to update system or not as shown below 24 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Information Co Ltd Find Ethernet Adapter RTLB168 IRQ Bx888b IOBASE Bx2888 Specify HBT iP Address IP Address 192 168 1 118 8 Subnet Mask 255 255 255 Default Gateway 192 168 1 1 Server IP 132 168 1 188 Download file for updating systen inages y n h Input N to quit update and press any key to restart thin client
13. automatically Input Y to update system i After update thin client will restart automatically and gets into system 3 Patch Update a Set up TCPUP server i Run TCPUP exe in windows OS as below picture shows Update Information Remote Address Module Rate KB P Ther 25 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd ii Click the E button on the top right and you will enter the file selecting interface iii Click the Select button in Patch File line to select the correct patch file Select Update File 1 System File Select Delect Don t select System upgrade file 2 BIOS File Select Delect Don t select BIOS upgrade file 3 Patch File Delect F thin client osuica 12 1 0 0 u910 dat ka iv Select the patch file and Click Open then you ll come back to below interface V Click OK and the TCPUP server side is successfully set up b Update patch for the terminal i Power on the terminal and after enter the system press Ctrl Alt U then the patch update interface would pop up as the picture shows below ii Enter the TCPUP server ip and click the Update button then it would start update the patch to the system After the patch update finishes it would automatically restart 4 System update and patch u
14. bleshooting on network of a thin client 10 How to correct the error Exceed monitor range The reason is the optimum resolution rate is detected incorrect the resolution rate on other monitor is not supported by current monitor Solution Press hotkey Ctrl Alt S restore the resolution rate to be 800X600 60Hz 11 How to restore default setting Follow the steps shown below Restart thin client press Ctrl and press Ctrl U and choose Restore Configuration Notice all configuration on system will be restored to default settings 12 Linux thin client system upgrade GM800 GA690 2 GM810 C10 GMS10A 2 0 E1945 3 C32 Boot Option Upgrade Tool TCPUP V6 71 TCPUP V6 71 TCPUP V6 71 TCPUP V6 71 TCPUP V6 58 02 TCPUP V6 71 Upgrade Firmware Ctri Alt Shift U press and hold Ctrl Keep click Ctr Keep click Ctrl Keep click Ctrl Keep click Ctrl without BIOS only Le a without BIOS only se Kan sa Upgrade BIOS TCPUP V6 71 TCPUP V6 71 TCPUP V6 58 02 TCPUP V6 71 Upgrade Patch Ctrt Alt U Ctrt Alt U ane Se CDMS Ctri Al U j in control center Two options for Linux thin client upgrade one is operating system it updates the system to new 22 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd edition Other one is patch update only updates many particular modules in an original versio
15. er keyboard Eutron SIM Pocket Combo Eutron Cryptoldentity Eutron Smart Pocket Eutron Digipass 860 Fujitsu Siemens Computers SmartCard USB 2A Fujitsu Siemens Computers SmartCard Keyboard USB 2A Gemplus GemPC 433 SL Gemplus GemPC Key Gemplus GemPC PinPad Gemplus GemPC Twin Gemplus GemCore POS Pro Gemplus GemCore SIM Pro Giesecke amp Devrient StarSign Card Token 350 Giesecke amp Devrient StarSign Card Token 550 HP USB Smart Card Keyboard HP USB Smartcard Reader id3 Semiconductors CL1356D id3 Semiconductors CL1356T Kobil KAAN Base Kobil KAAN Advanced Kobil KAAN SIM Ill Kobil mIDentity Lexar Smart Enterprise Guardian EMV CAP SecOVID Reader III Lenovo Integrated Smart Card Reader O2Micro 02776 OmniKey CardMan 1021 OmniKey CardMan 3021 OmniKey CardMan 3121 Generic Generic OAKT Printer Foomatic f0020ak Generic PCL Laser Printer Generic PostScript Printer Generic ZjStream Printer Foomatic foo2zjs HP HP Color LaserJet 1500 Foomatic f0020ak HP Color LaserJet 1600 Foomatic f002hp HP Color LaserJet 2600n Foomatic foo2hp HP Color LaserJet CP1215 Foomatic foo2hp HP DeskJet Series HP LaserJet 1000 Footmatic foo2zjs HP LaserJet 1005 Footmatic foo2zjs HP LaserJet 1018 Footmatic foo2zjs HP LaserJet 1022 Footmatic f002zjs HP LaserJet M1005 MFP Footmatic foo2xqx HP LaserJet M1120 MFP Footmatic foo2xqx HP LaserJet M1319 MFP Footmatic foo2zjs HP LaserJet P1005 Footmatic foo2xqx HP LaserJet P1006 Footmatic foo
16. es on your network server The protocol lets users interface with the application server to run shared services on the network Protocol settings are saved in the Windows registry 4 What is XenApp XenApp is an application delivery solution that enables any Windows application to be virtualized centralized and managed in the datacenter and instantly delivered as a service to users anywhere on any device 5 What is VMware View connection VMware View connection is a commercial desktop virtualization product developed by VMware Inc providing a remote desktop capabilities to users using VMware s virtualization technology 6 What is XDMCP protocol and what is its main function XDMCP X Display Manager Control Protocol is a network protocol X Display Manager Control Protocol uses UDP port 177 An X server requests that a display manager start a session by sending a Query packet If the display manager allows access for that X server it responds by sending a Willing packet back to the X server The XDMCP protocol mandates that the X server starts autonomously and connects to the display manager In the X Window System paradigm the server runs on the computer 4 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd providing the display and input devices A server can connect using the XDMCP protocol to a display manager r
17. n Server XenApp is used to connect to Citrix virtualized desktop and application 2 What is the different between Connect and Directed Connect Choose the connection entries in Connection Manager click Connect to create a connection Direct Connect is used for a thin client to connect to a server automatically without any manual operation while booting up 6 Is there any browser on a Linux thin client Firefox browser is built in a Linux thin client 7 What is VNC VNC Virtual Network Computing is a shared screen and remote control software based on RFB protocol a protocol for remote graphic user It can deliver instructs from keyboard or mouse and real time display on screen VNC server installed on a Linux thin client results to a thin client can be remote monitored and controlled 8 How to find out failure when network is down 1 Ensure the IP address Sub mask is correct 2 Ensure the achieved IP through DHCP is correct 21 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd 3 Ensure the DNS settings is correct 4 Open Control Center gt Network Tool to diagnosis 9 How to do when CDMS is unable to manage thin clients 1 Ensure CDMS server address is correct server address is not setup incorrect IP address 2 Ensure server port is correct 3 Trou
18. n system Above two update methods are different please follow the below steps 1 Set up the updated server a Run Centerm upgrade server TCPUP exe on Window platform shown as below Select Update File 1 System File Select Delect Don t select System upgrade file 2 BIOS File Select Don t select BIOS upgrade file 3 Patch File Select Delect Don t select Patch upgrade file OK b Click right button pop up the menu choose the select upgrade file c Select Update File dialog Select Update File 1 System File Select Delect F thin client os u3 11 06 en 2012042301 dat 2 BIOS File Select Delect Don t select BIOS upgrade file 3 Patch File Select Don t select Patch upgrade file Ea d Click the Select button behind the System file and choose the upgraded edition software needed e Click the Ok button at the dialog to finish upgrade server setting 2 Update thin client system 23 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd a Ensure start up thin client by NC b Power up thin client and press the Ctrl button on keyboard the screen will display the figure as below c Choose Update System if there is no Update System option please press Ctrl U get into next menu If there is still no Update System option it meant th
19. ompletely after uninstallation of Cinfin software 27 14 After installing CDMS software the page cannot be open 27 15 EWF tools INIrodUCTION ana aaa ella allo 27 2 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd A Conception 1 What is Linux thin client Linux thin client is an embedded operating system for a multi function Network thin client It supports RDP protocol of Microsoft ICA protocol of Citrix PCoIP protocol of VMware and X11 protocol which used to connecting Linux desktop Linux thin client can be used to connect many different 3 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd terminal servers by these protocols and supports main virtualization platform such as Citrix and VMware to provide the best cloud computing solutions 2 What is the RDP connection The Microsoft Remote Desktop Protocol RDP provides remote display and input capabilities over network connections for Windows based applications running on a server RDP is designed to support different types of network topologies and multiple LAN protocols 3 What is ICA connection Independent Computing Architecture ICA is a platform provided by Citrix to host application servic
20. ontrol Panel Hardware and Sound Devices and Printers Add a device Add a printer Windows can display enhanced device icons and information from the Internet Click to change 4 Devices 3 Xero from Xerox Phaser Centerm 3140 and 3155 4 Unspecified 3 J J Citrix PV Ethernet PV Class IFACE PV Class VIF Adapter 0 Figure New printer can be found c Redirection of printer via CUPS Linux thin client go to Control Printer to add printer 17 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd x Control Center x gami 2 o gt Display CDMS Agent Startup te printers x NG 4 Default Name Port Driver Date O Pr Printer Settings x Printer Name P Printer Port O USB 1 Driver Manufacturer Raw v Driver Raw Queue v Server Driver Xerox 3140fand 3155 v a pg La Printing Mego Ve BK Remote Desktop Xred configuration Support Parallel port serial port and USB printer Manufacturer and Driver must be set to Raw and Raw Queue and must fill in the current printer driver name in Server Driver which can be check from the same mode of printer properties Added a printer on a thin client login to a desktop via a VMware RDP in connec
21. pdate via Cinfin desktop management system System update and patch update via Cinfin desktop management system refer to Cinfin desktop management system user manual please 5 Linux Update troubleshooting 26 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd i Use TCP view to check whether the TCPUP port has been blocked by firewall UDP 69 TCP 3300 ii If use TCPUP in Windows7 or Windows8 please right click TCPUP exe select the Run as administrator to run TCPUP 13 How to delete mysql completely after uninstallation of Cinfin software Eg mysql is installed on C ProgramData MySQL get to the folder and open file my ini on text find datadir which record the full path of mysql delete all files under the folder 14 After installing CDMS software the page cannot be open Ensure the port 80 is open and restart service Uniframe and Uniwebpage 15 EWF tools introduction Default password Centerm Before you install the 3 party apps please firstly check the status of Microsoft EWF Enhanced Write Filter protection mode When EWF is enabled all your modifications including data saving software installation etc on the XPe system would be erased after you restart the system and the XPe system would be recovered to be the original settings The following are the
22. s centerm com www centerm com Centerm Information Co Ltd il Remote Desktop Device Redirector Bus gli UMBus Root Bus Enumerator i glilil VMware VMCI Host Device Figure Devices by connection WINXP YANGRZ H ACPI Multiprocessor PC fel Centerm Yirtual Audio Device Citrix remote USB host controller Citrix remote USB bus USB Printing Support Hewlett PackardHP LaserJet P1008 Citrix Systems Inc Console Keyboard Device Citrix Systems Inc Console Mouse Device ig Citrix Systems Inc Display Driver peo Microcode Update Device Microsoft Composite Battery Microsoft System Management BIOS Driver Plug and Play Software Device Enumerator Terminal Server Device Redirector Figure Driver is not installed yet 13 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd WINXP YANGRZ 8 ACPI Multiprocessor PC 19 Centerm Virtual Audio Device Citrix HDX Audio aC lt Pa 56 Print pport Citrix Systems Inc Console Keyboard Device Citrix Systems Inc Console Mouse Device Citrix Systems Inc Display Driver Microcode Update Device Microsoft Composite Battery Microsoft System Management BIOS Driver Plug and Play Software Device Enumerator Terminal Server Device Redirector Figure Driver is installed Driver is installed to be seen in Printer and Device the figure i
23. s shown below ma Control Panel Hardware and Sound Devices and Printers Add a device Add a printer Windows can display enhanced device icons and information from the Internet Click to change 4 Devices 3 xb CitrixMonitor CLIENTIWIN7 QEMU USB Tablet 4 Printers and Faxes 5 Xero from Xerox Phaser Centerm 3140 and 3155 4 Unspecified 3 J J Citrix PV Ethernet PV Class IFACE PV Class VIF Adapter 0 Figure Printer is redirected from a server 14 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm b Redirection of printer in CUPS The method can be used in Xenapp Citrix ICA or on cloud clients Centerm Information Co Ltd At thin client view the added printer in Control Center Printer Figure shown as below A x Control Center x m vw gt Display CDMS Agent Startup NU te printers x F Default Name Port Driver nane o Pr gt Printer Settings x Printer Name Pr Printer Port OR O USB 1 Driver Manufacturer Raw v Driver Raw Queue v Server Driver Xerox 3140 land 3155 v Printing Momy w Ve BK Remote Desktop Xred configuration Figure Printer settings Support parallel port and serial port Driver and Manufacturer should be set and
24. smart card reader is redirected to a server by a PC SC smart card it is not a particular device on a server not to be seen on Device Manager but it can be enumerated via a PC SC access Therefore smart card reader is redirected successfully or not which can be confirmed by using a smart card reader application 4 What are troubleshooting method for unsuccessful smart card a Check the card reader is working or not b Check whether card reader can be identified Go to Control Center Smart card select Add to check whether the smart card name is shown at Name c Check whether test routine provided by card reader manufacturer on a server is running correctly or not 20 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd 5 Why is no there Citrix Receiver Citrix Receiver is a client based on ICA protocol Xenapp and Citrix ICA at the Connection Manager play the same role as Citrix Receiver so the Citrix Receiver access is not opened 1 What is the different between Citrix ICA and XenApp in Connection Manager In 2008 Citrix renamed MeteFrame Presentation Server to Xenapp which more focus on virtualization application Application Virtualization and Desktop Virtualization Citrix ICA in Connection Manager is used to connect to CitrixMetaFrame Presentatio
25. tion manager The added printer can be seen in Device and Printer 3 How to use a printer in a Vmware PColP connection Vmware PCoIP currently only supports redirect USB to use a USB printer The method is the same as the way of VMware RDP 4 How to set a printer on local Go to Control Center Service start the CPUS printing service 18 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd a Add a printer in Control Center Add a printer in Control Center Printer Manager the difference with ICA and VMware View is Manufacturer Driver should be filled in corresponding with the printer Driver on Server can be blank if printer name is not in the list please choose the similar model and please contact to engineers to confirm whether the printer is supported b Add a printer via a browser Open a Browser in Start Menu enter address http 127 0 0 1 631 to go to administration and add a printer 5 How to use network printer Open browser from Start Menu enter address http 127 0 0 1 631 go to administration and click search to add a network printer 6 How to do when a printer is not working a Printer on local Check the indicator of a printer is correct first and then check the driver of a printer and
26. unning on another computer requesting it to start the session 7 What is cloud client ICA server IP address can be set via a cloud client access to an ICA server through a web access Cloud client can save many cloud server IP address for user to conveniently access Certainly users also can type ICA server address in a browse to create a connection 8 What is CDMS Agent Cinfin Desktop Management System is a Desktop management system developed by Fujian Centerm Information co Ltd CDMS agent is a client of CDMS thin client can be controlled and managed by CDMS via installing a CDMS agent on a client B FAQ 1 Centerm Linux OS 4 04 support device list Card reader Model Printer Model ActivCard USB reader 3 0 Dymo Advanced Card Systems ACR Dymo Label Printer 38U CCID Alcor Micro AU9520 Epson Athena ASE Ille USB V2 Epson 9 Pin Series Athena ASE llle KB USB Epson 24 pin Series Axalto Reflex USB v3 Epson New Stylus Color Series Blutronics Bludrive Il CCID Epson New Stylus Photo Series C3PO LTC31 Epson Stylus Color Series C3PO LTC32 Epson Stylus Photo Series C3PO KBR36 5 ADD 2 F 22 Star net Science Plaza Juyuanzhou 618 Jinshan Road Fuzhou Fujian China ctsales centerm com www centerm com Centerm Centerm Information Co Ltd C3PO TLTC2USB Charismathics token Cherry XX33 keyboard Cherry XX44 keyboard Cherry SmartTerminal ST2XXX Cherry ST 1044U Dell keyboard SK 3106 Dell smart card read
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